Dimplex 690893XXXX series Service manual
Dimplex DF2600, your newly acquired fireplace, offers a realistic flame effect along with supplemental heat for your indoor spaces. Operate it manually or conveniently with the included remote control, selecting between two heat settings to suit your comfort level. The heater turns off automatically when the desired temperature is reached, maintaining a consistent warmth in your room. Its compact design and easy-to-use controls make it a great choice for adding ambiance and warmth to any room.
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Service Manual
Model Number:
DF2600
UL Part Number
690893XXXX
IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2011 Dimplex North America Limited
REV PCN
00 -
DATE
13-AUG-13
7400700100R00
TABLE OF CONTENTS
HEATER ON/OFF SWITCH REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
THERMOSTAT CONTROL REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FLICKER MOTOR & FLICKER ROD REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . 9
LED LIGHT ASSEMBLY REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Always use a qualified technician or service agency to repair this fireplace.
!
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.
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OPERATION
Figure 1
C
B
A
The controls are located on the upper right of the fireplace.
(Figure 1)
A. 3-Position Switch
The switch has two ON positions marked with “ I “ and “ II “
. The “ I “ position is for manual operation. In this position the built-in remote control is by-passed.
The “ II “ position is for operating the unit with the provided remote control.
When in the “ II “ position the unit is operated with the ON and OFF buttons of the remote control. When the switch is in the center position the unit is off.
B. Heater ON/OFF Switch
The Heater ON/OFF Switch supplies power to the heater fan and the heater element. When the switch is in the ON position the heater operates if the thermostat calls for heat.
! NOTE: The fan will continue running even when the heater is not, when the Heater Switch is in the ON position.
C. Heater Thermostat Control
To adjust the temperature to your individual requirements, turn the thermostat control clockwise all the way to turn on the heater. When the room reaches the desired temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in this position to maintain the room temperature at this setting. For additional heat, turn clockwise until you hear the click again and the heater will turn on.
Resetting The Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being reset. It can be reset by switching the 3-Position Switch to
OFF and waiting 5 minutes before switching the unit back on.
CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support at 1-888-346-
7539.
! NOTE: The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by initial heating of internal heater parts and will not occur again.
Remote Operation
The fireplace is supplied with an integrated On/Off remote control.
!
NOTE: Ensure that the fireplace 3 position switch is set to the remote control setting, “
II”. To operate, push the ON button to turn fireplace on, push the OFF button to turn the fireplace off .
!
NOTE:
Before attempting any operation with the remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 5).
Remote Control Initialization/Reprogram
In the event that your remote control ceases to operate your fireplace, follow these steps to reinitialize the remote control and the remote control receiver in the fireplace:
1. Place the 3-Position Switch (Figure 1A) in the OFF
(“O”) position.
2. Wait a minimum of 5 seconds and then place the 3-Position Switch in the Remote Control position.
3. Within 10 seconds of changing the switch position, press the ON button located on the remote control
(Figure 2). This will synchronize the remote control and the fireplace receiver.
! NOTE: You will have only 10 seconds to perform this last step. Failure to do so will result in these steps needing to be followed again.
Battery Replacement
To replace the battery:
1. Slide battery cover open on the remote control (Figure
2).
2. Correctly install one 12 Volt (A23) battery in the battery holder.
3. Close the battery cover.
Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recycling advice in your area
Figure 2
ON
Button
OFF
Button
Plastic Strip
Battery Cover
3
MAINTENANCE
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the front glass panel can be cleaned with a damp cloth. The front glass panel should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the clear door surface.
Compact Fireplace Surface Cleaning
Use warm water only to clean painted surfaces of the
Compact Fireplace. Do not use abrasive cleaners.
Servicing
Except for light bulb replacement and cleaning described above, an authorized service representative should perform any other servicing.
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EXPLODED PARTS DIAGRAM
3
10
11
9
13
8
4
15
6
5
12
2
14
7
1
REPLACEMENT PARTS
1. Log Set Assembly . . . . . . . . . . . . . . . . 0439560300RP
2. Flicker Motor . . . . . . . . . . . . . . . . . . . . 2000220100RP
3. Heater Assembly (with Cutout) . . . . . . 2203610100RP
4. Thermostat with Knob . . . . . . . . . . . . . 2600090100RP
5. 3 Position Switch. . . . . . . . . . . . . . . . . 2800071100RP
6. Heater On/Off Switch . . . . . . . . . . . . . 2800070700RP
7. Cord Set . . . . . . . . . . . . . . . . . . . . . . . 4100090203RP
8. Flicker Rod . . . . . . . . . . . . . . . . . . . . . 5902620100RP
9. Partially Reflective Panel . . . . . . . . . . 5902580300RP
10. Front Glass . . . . . . . . . . . . . . . . . . . . . 5902570200RP
11. Remote Control . . . . . . . . . . . . . . . . . . 3000370500RP
12. Remote Control Reciever . . . . . . . . . . . 3000380200RP
13. LED Driver Board . . . . . . . . . . . . . . . . 3001170100RP
14. LED Light Assembly (2 LED’s) . . . . . . 3001180100RP
15. Felt Feet Pads (set of 4) . . . . . . . . . . . 8600140101RP
16. Mounting L-Bracket. . . . . . . . . . . . . . . 9600870100RP
5
WIRING DIAGRAM
LOG LED LIGHT HARNESS
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3-POSITION SWITCH REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the Main Power switch and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Depress the retainer clips on the rear of the switch and push the switch out through the opening.
8. Properly orient and insert the new switch and connect all of the wiring.
9. Reassemble in the reverse order as above.
Figure 3
Top Panel
Glass Retaining
Bracket
HEATER ON/OFF SWITCH
REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the Heat On/Off switch and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Depress the retainer clips on the rear of the switch and push the switch out through the opening.
8. Properly orient and insert the new switch and connect all of the wiring.
9. Reassemble in the reverse order as above.
Figure 4
Heater
Assembly
Power Cord
Remote Control Receiver
3-Position Switch
Thermostat
Heater On/Off Switch
7
Figure 5
Retaining Screws
THERMOSTAT CONTROL
REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the thermostat assembly and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Remove the two retaining screws from the mounting flange. (Figure 5).
8. Properly orient and install the new thermostat assembly and connect all of the wiring.
9. Reassemble in the reverse order as above.
REMOTE RECEIVER REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the remote control receiver and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Release the receiver from the top panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the receiver off.
8. Properly orient and install the new remote control receiver and connect all of the wiring.
9. Reassemble in the reverse order as above.
HEATER ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the heater assembly and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Remove the 4 screws that secure the top panel to the heater assembly
8. Properly orient and install the new assembly and connect all of the wiring.
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WARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps.
9. Reassemble in the reverse order as above.
POWER CORD REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the four screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the power cord and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. With needle nose pliers, grasp the power cord strain relief grommet from inside the back of the bottom panel and push while twisting to remove.
8. Install the new power cord.
9. Reassemble in the reverse order as above.
Figure 6
FLICKER MOTOR & FLICKER ROD
REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two that hold the glass retaining bracket on both sides and the two on either side along the bottom edge.
(Figure 6)
4. Lay the Compact Fireplace on its back.
5. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 8)
6. Locate the flicker motor and flicker rod.
7. Locate and disconnect the 3 motor assembly wires going to the terminal block.
8. Remove the 2 motor mounting screws.
9. Separate the motor from the flicker connector and remove.
10. Slide the flicker rod out of the snap-in bushing and remove.
11. Reassemble in the reverse order as above.
Figure 7
LED Driver
Board
Bottom Panel
Flicker Rod
Flicker Motor
LED Lights
Terminal Block
9
LED DRIVER BOARD REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two that hold the glass retaining bracket on both sides and the two on either side along the bottom edge.
(Figure 6)
4. Lay the Compact Fireplace on its back.
5. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 8)
6. Locate the LED driver board and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Release the driver board from the top panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the driver board off.
8. Properly orient and install the new LED driver board and connect all of the wiring.
9. Reassemble in the reverse order as above.
LED LIGHT ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two that hold the glass retaining bracket on both sides and the two on either side along the bottom edge.
(Figure 6)
4. Lay the Compact Fireplace on its back.
5. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 8)
6. Locate the LED lights along the back. Each light is secured with four screws and there is a light filter that is sandwiched between the light assembly and the sheet metal bracket.
!
NOTE: New light filters are not provided with replacement lights and will need to be reinstalled in the original locations.
7. Disconnect the wiring connections noting their original location.
8. Properly orient and install the new LED lights and connect all of the wiring.
9. Reassemble in the reverse order as above.
LOG SET ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the two screws on each side of the firebox that secure the log set to the outside panels.
4. Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Panel. (Figure 9)
! IMPORTANT: Only handle the Log Set by the Ember
Bed.
! NOTE: Log Set fits tightly into firebox, some force may be necessary to remove.
5. Disconnect the wiring connections noting their original location.
6. Remove the two screws on each side that secure the log set support brackets to the firebox remove the partially reflective panel by sliding it out of the side channels towards the bottom. (Figure 9)
7. Reassemble in the reverse order as above.
Figure 8
Back
Ledge
Rear
Tab
Side Section
Log
Ember
Bed
Front
Edge
Figure 9
Support Bracket
Screws
11
TROUBLESHOOTING GUIDE
General
Circuit breaker trips or fuse blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the unit is on
PROBLEM
Power cord gets warm rating
CAUSE
Short in unit wiring.
Improper circuit current rating
Remote control has a similar frequency to other remotes in the area.
Radio frequency disturbance from outside sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
Normal Operation
Defective power cord
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
The remote control and the remote control receiver needs to be replaced. Reinitialize the remote control to the remote control receiver after installation.
Move the unit to another outlet or install unit on a dedicated 15 amp circuit
The power cord may get slightly warm to the touch when the heater is on
Replace power cord if cord gets hot to the touch.
Appearance
Fireplace does not turn on Manually
Fireplace does not turn on with the Remote Control
Flame Frozen
Flame is not visible
Improper operation
No incoming voltage from the electrical wall socket
Refer to Operation Section
Check Fuse/Breaker Panel
Loose wiring
Defective 3 Position Switch
Check wiring connections
Replace 3 Position switch
Improper operation Refer to Operation Section
Remote control not initialized to fireplace Initialize the remote control
The batteries in the remote control are dead.
Defective remote control
Install new battery into the remote control Reinitalize remote if necessary
Replace Remote Control and Remote Control Receiver, reinitialize
Check wiring connections Loose wiring
Defective Flicker Motor
Loose wiring
LED light assembly is not working
LED driver board is not working
Replace Flicker Motor
Check wiring connections
Replace LED light assembly
Replace LED driver board
Flame Shudder
The logset assembly does not light up.
Defective Flicker Motor
Loose wiring
LED log set is not working
LED driver board is not working
Light leaking around the log set Log set not positioned properly
Replace Flicker Motor
Check wiring connections
Replace LED log set
Replace LED driver board
Check log set for proper fit
PROBLEM
Heater
Heater is not turning off
CAUSE SOLUTION
Heater is not turning on, but flame effect is still functioning
Heater is turning off after a couple of minutes of operation
Heater emits an odor
Heating element is glowing red
Heater fan runs continuously
Improper operation
Defective Heater On/Off Switch
Defective Thermostat
Improper operation
Loose wiring
Defective Heater On/Off Switch
Defective Heater Assembly
Refer to Operation Section
Replace Heater On/Off Switch
Replace Thermostat
Refer to Operation Section
Trace wiring in unit
Replace Heater On/Off Switch
Replace Heater Assembly
Build up of dirt/dust in Heater Assembly Ensure that exterior intake louvers and firebox cavity are free of dirt/dust.
Defective Heater Assembly
Normal Operation
Replace Heater Assembly
Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on.
The heater is burning off any dust accumulated during manufacturing or operation.
Defective Heater Assembly
Normal Operation
Defective heater assembly
Replace Heater Assembly
Small glowing sections of the element are considered normal.
If larger glowing sections are causing the heater to trip the thermal cutout, unplug unit, discontinue use and replace heater assembly.
Normal Operation
Defective Heater On/Off Switch
Small glowing sections of the element are considered normal.
Replace Heater On/Off Switch
Noise
Excessive noise with the heater on
Dirty Heater Assembly
Grinding or excessive noise with the heater off
Defective Heater Assembly
Flicker rod hitting or rubbing against internal components
Defective Flicker Motor
Ensure that exterior intake louvers and firebox cavity are free of dirt/dust.
Replace Heater Assembly
Ensure rod is straight and mounted properly in the bracket, spinning freely away from other components.
Replace if necessary.
Replace Flicker Motor
13
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