Handheld A7 rugged tablet pc tablet pc User manual
Below you will find brief information for A7 rugged tablet pc. The A7 rugged tablet pc is a ruggedized tablet computer designed for use in harsh environments, such as construction sites, warehousing, defense, manufacturing, and field service. It features a 7-inch touchscreen display, a dual-core Intel Atom processor, 4GB of RAM, 128GB SSD storage, Bluetooth 4.0, 802.11b/g/n Wi-Fi and a 5MP camera with a microphone. The A7 rugged tablet pc is equipped with a long-lasting battery and a power management system that extends battery life. This device provides support for wireless network and Bluetooth for communication.
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A7 Handheld Rugged Tablet PC
User Manual
Version: 1.0
Accessory
Item Description
2 piece of 2 Cell Li-Polymer Battery Pack
Note
Hot-swappable for battery change
1 piece of Rugged Tablet PC QSG
1 piece of 12V Adapter w/ Standard Power
Cord.
Euro / U.S. Std type, 1.8m
Optional Accessory
Item Description
2 piece of 4 l Li-Polymer Battery Pack
Note
Hot-swappable for battery change
Copyright Notice
Copyright © 2010 Handheld Inc., ALL RIGHTS RESERVED. No part of this document may be reproduced, copied, translated, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the prior written permission of the original manufacturer.
Trademark Acknowledgement
Brand and product names are trademarks or registered trademarks of their respective owners.
Disclaimer
Handheld Inc. reserves the right to make any product changes without notice, including circuits and/or software described or contained in this manual in order to improve design and/or performance. Handheld Inc. assumes no responsibility or liability for the use of the described product(s), conveys no license or title under any patent, copyright, or masks work rights to these products, and makes no representations or warranties that these products are free from patent, copyright, or mask work right infringement, unless otherwise specified. Applications that are described in this manual are for illustration purposes only. Handheld Inc. makes no representation or warranty that such application will be suitable for the specified use without further testing or modification.
Warranty
Handheld Inc. warrants that each of its products will be free from material and workmanship defects for a period of one year from the invoice date. If the customer discovers a defect, Winmate will, at its option, repair or replace the defective product at no charge to the customer, provided it is returned during the warranty period of one year, with transportation charges prepaid. The returned product must be properly packaged in its original packaging to obtain warranty service.
If the serial number and the product shipping data differ by over 30 days, the in-warranty service will be made according to the shipping date. In the serial numbers the third and fourth two digits give the year of manufacture, and the fifth digit means the month (e. g., with A for October, B for November and C for December).
For example, the serial number 1W10Axxxxxxxx means
October of year 2010.
Customer Service
We provide service guide for any problem as follow steps : First, visit the website at www.handheldgroup.com
to find the update information about the product. Secondly, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
You may have the following information ready before you call :
Product’s serial number
Peripheral
Software (OS, version, application software, etc.)
Description of complete problem
The exact wording of any error messages with print screen images
In addition, free technical support is available from our engineers in every business day. We are always ready to give advice on application requirements or specific information on the installation and operation of any of our products.
Please do not hesitate to call or e-mail us.
Manufacturer : Handheld Inc.
Address : Handheld Group AB, Kinnegatan 17 A, S-531 33, Linkoping, Sweden
TEL : +46 (0) 510-54 71 70
FAX : +46 (0) 510-282 05
Safety Precautions
Warning!
Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not connect the electronic device with power socket while the device’s power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the Pac’s chassis mechanical housing.
Caution!
Always ground yourself to remove any static charge before touch the CPU card. The electronic devices are very sensitive to static electricity. As a safety precaution, use a grounding wrist strap all the time. Place all electronic components in a static-dissipative surface or static-shielded bag when they are not in the chassis.
Battery
WARNING
Do not fix or replace battery, it may cause explosion! Only use with specified battery by following the manufacturer’s user manual’s instruction.
UL Safety Announcement
UL Classification: Class I mark: with respect to electronic shock;
Fire and hazardous material only in accordance with the regulation of UL-60950 and CAN/CSA C22.2 No. 601.1.
Power Announcement
The Handheld Rugged Tablet PC Power Supplies are supported by Power
Adapter and Battery Pack, the power rating announcement and manufacturer information list as below.
Power Adapter Manufacture: EDAC Power Electronics Co Ltd
Model: EA1050C-120
Input Rated: 100-240Vac, 1.8A, 50-60Hz.
Output Rated: DC 12V, 6.66A.
Battery Pack Manufacture: JHT energy International Co Ltd
Model: ALG7-08A
Rated: 2600mAh DC 7.4V
Power
(1) Please aware of the power code of adapter need to be connected to the Earth ground.
(2) Please notice the Power Standby mode when push power button at least 4 seconds to go to sleep status. (See Chapter 2.1
Starting and Stopping the Tablet PC)
FEDERAL COMMUNICATIONS COMMISSION
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
–
Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
RF exposure warning
The equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
RF exposure information (SAR)
This Rugged Tablet PC meets the government's requirements for exposure to radio waves. This Rugged Tablet PC is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless Rugged Tablet PC employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6
W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the Rugged Tablet PC transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the Rugged Tablet PC while operating can be well below the maximum value. This is because the Rugged Tablet PC is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for US model Rugged Tablet
PC as reported to the FCC when tested for use at the body, as described in this user guide, is 1.339 W/kg.
Industry Canada Class B Statement
This Class [B] digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du
Canada.
This device complies with Industry Canada licence-exempt RSS standard(s).Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
IEEE 802.11b or 802.11g operation of this product in the Canada is firmware-limited to channels 1 through 11.
Déclarations d'exposition aux RF liéesAvertissement d'exposition RF:
L'équipement est conforme aux limites d'exposition aux RF
établies pour un environnement non contrôlé. L'antenne (s) utilisée pour ce transmetteur ne doit pas être co-localisés ou fonctionnant en
conjonction avec une autre antenne ou transmetteur.
Ce dispositif est conforme à la norme de l'industrie Candada exempts de licence RSS (s). L'opération est soumise aux deux conditions suivantes: (1)
Cet appareil ne peut causer d'interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences qui peuvent causer un mauvais fonctionnement de l'appareil.
Contents
CHAPTER 1 SPECIFICATION ...................................................................... 11
1.1
1.2
1.3
1.4
1.5
S YSTEM S PECIFICATION .................................................................................................................. 12
H OW TO U SE THE T ABLET PC
............................................................................................................. 13
LED I
NDICATOR ............................................................................................................................ 15
U SING THE B ATTERY P ACKS .............................................................................................................. 16
T HE B ATTERY L IGHT S IGNAL I NSTRUCTION ............................................................................................ 19
CHAPTER 2 SOFTWARE OPERATION ....................................................... 22
2.1
T URNING O N AND O FF THE T ABLET PC
.................................................................................................. 22
2.1.1 Turn on the Tablet PC ............................................................................................................ 22
2.2
2.3
2.1.2 Turn off the Tablet PC ............................................................................................................ 22
H OW TO USE THE SOFTWARE UTILITY .................................................................................................... 23
2.4
2.5
2.6
2.7
2.8
2.9
H OT TAB S OFTWARE U TILITY F UNCTIONS ............................................................................................. 24
H OW TO USE THE W IRELESS N ETWORK ................................................................................................. 27
H OW TO USE THE B LUETOOTH ............................................................................................................ 29
H OW TO USE THE WWAN F EATURE ..................................................................................................... 32
2.10
2.11
2.12
H OW TO USE THE GPS F EATURE ......................................................................................................... 33
H OW TO USE THE C AMERA F EATURE ..................................................................................................... 36
H OW TO ADJUST THE LCD BRIGHTNESS ................................................................................................ 38
H OW TO ADJUST THE SPEAKER VOLUME .
................................................................................................ 39
S
S
HOW THE BATTERY INFORMATION
HOW THE SYSTEM INFORMATION
.
..
..................................................................................................... 40
...................................................................................................... 40
CHAPTER 3 INSTALLING THE DEVICE DRIVER ....................................... 42
CHAPTER 4 CARING YOUR TABLET PC ................................................... 73
A. Battery Problem
.................................................................................................................. 75
B. Bluetooth Transmission Problem
.................................................................................. 75
C. Display Problem
.................................................................................................................. 75
D. Date/Time Problems
......................................................................................................... 75
E. SSD Problem
........................................................................................................................ 76
F. LAN Problem
............................................................................ Error! Bookmark not defined.
G. Power Management Problems
....................................................................................... 76
H. Startup Problems
............................................................................................................... 77
I. Sound Problems
................................................................................................................... 77
J. Wireless LAN Problem
........................................................................................................ 78
A.COM PORT Define
................................................................................................................ 80
Chapter 1
Specification
CHAPTER 1 Specification
This User Manual cover the use of an A7 with Microsoft Windows 7 OS, but other operating systems can also be used. Please contact your supplier for further information.
The A7 is a compact high performance, low weight rugged Tablet PC designed for outdoor fieldwork purpose. The A7 can survive in severe environmental conditions including vibration, shock, moisture and temperature variations. The
A7 is suitable for use in harsh environments such as construction sites, warehousing, defense, manufacturing and field service. The A7 is delivered with two batteries and an AC adapter.
This Chapter introduces the 7” Handheld Tablet PC A7 specification.
1.1
System Specification
System
Processor
BIOS
Chipset
Memory
Intel® Atom™ N2600 1.6
GHz Dual Core
AMI System BIOS
Intel NM10
4GB DDR3 1066 SO ‐ DIMM RAM
LAN Controller
Storage
Audio
Broadcom BCM57780 Chipset, 10/100/1000 Mbps
Msata 128GB SSD
Audio out for headset, Micro ‐ in for microphone jack,1.5W
Speaker (Internal)
I/O Connectors
Left I/O Port
Right I/O Port
Bottom Side
Rear Side
In Front Control
Control Button
1x Micro ‐ In, 1x Audio Out,1x Giga LAN, 1x USB, 1x DC Power
Jack
1x RS232, 1x USB
Pogo ‐ pin
Service
for docking
Window
LED indicator
1x Power On/Off, 1x Menu, 1x Up, 1x Down, 1x Left, 1x Right
3x Programmable Hotkeys
1x Power Status, 1x HDD Status, 2x Battery Status, 1x RF
Device Status
Display Specification
Size
Resolution
Brightness
Touch
7” (16:9)
1024x600
600 nit
4 Wire Resistive Touch
Power Management
Power Input 12 V DC @ 6.66A
Power Consumption 9W
Battery Li ‐ Polymer 7.4V
2S1P, 2600mAh
Adapter 100 ‐ 240V, 50 ‐ 60Hz, 12VDC
1.2
How to Use the Tablet PC
This section describes how to control this Tablet PC.
Components Function Description
Button
PUSH 4 seconds to turn on the tablet pc
3 Menu
4 F1 – F3 Hotkey
Status, Left and Right Battery Status, and Wireless Status
Push Menu function to show
Brightness, Volume,Battery status and Wireless Enable/Disable.
6 programmable Hot-key functions for user to define by application, default first short push key (F1 short) will turn-on Outlook Express
See Other
Intro.
Right/OK
Button
Cotrol the up, down, left, right and
Enter function.
1.3
LED Indicator
LED Term Indicator Status Description
Power mode
Green: System Turn On.
No Light : System Turn Off
Battery
Status
No Light: 100% full charge or power on with AC adapter
Green Light: Product under charge
Red Light: Low battery status
Red blinking light : Low Battery warning < 5%
Storage
Status
Green Light blinking: HDD is using
Wifi status
Green Light blinking: Any RF Device On
No Light: RF device is not working
1.4
Using the Battery Packs
This section describes the details of using the battery packs.
Using the Battery Packs
Before you use your Handheld tablet PC on the road, you will have to charge the battery packs, the battery packs begins to charge as soon as the Handheld tablet PC is connected with the external power source. Please fully charge the batteries before using them in the first time. The new battery packs must 100% charged before the
Handheld tablet PC is disconnected with the external power source. The battery pack is fully charged when the battery light indicator turns OFF. It takes about couple of hours to fully charge the battery when the Handheld tablet PC is turned OFF.
Battery Care
The Handheld tablet packs like all rechargeable batteries, it have limit on the number times it can be fully recharged. Fully draining and charging the battery once a day in each day will leave the batteries last over a year, but rechargeable time limits are based on your environmental temperature, humidity, and how your tablet PC is used.
The ideal environmental temperature range between 10 ∘ C and 29 C ∘
85 F) .
Battery Power System
The Handheld tablet PC is designed to work with two removable battery packs located inside the battery pack compartment. The fully charged batteries pack will provide several hours of battery life, which can further extended by using power management features through the BIOS setup. The battery system implements the power management software which allows the battery to accurately report the amount of charge percentage left in the battery.
Charging the Battery Pack
You can charge the battery pack by using the power adapter. When the power adapter is plugged in, the inserted batteries packs automatically recharges whether your tablet
PC is ON or OFF. It takes about couples of hours for battery to receive fully charge when the power is OFF but takes twice as long when the tablet PC is in use. When the red charge LED indicator in flashing, charging is required. The battery is charging when the red LED is solid, when the LED is turned OFF, the battery pack is fully charged.
Insert the battery pack
Step 1
Insert the battery pack into the battery slot.
Step 2
Press down the compression lock into the tablet pc.
Step 3
Press the latch down to fasten the battery on the tablet PC
To remove the Battery
Step 1
Press the latch up to loose the battery pack on the tablet PC
Step 2
Press up the compression lock from the tablet pc.
Step 3
Take the battery pack from the battery slot.
1.5
The Battery Light Signal Instruction
1. The two battery packs charging procedure.
When the tablet pc is connected with the power source, the battery packs are starting to charge.
A. Battery Charging Mechanism:
1. The battery packs are both at low power level a. If first battery’s power level is higher the second battery than 10%, the PC will charge the second battery first. b. If both batteries’ power level differences are lower than 10%, the PC will charge two batteries at the same time.
2. If one battery is full charged, the other is at low power level, the PC will charge the battery which is at low power level.
3. If both batteries are full charged, the PC will shut down the charging current.
B. Battery Discharging Mechanism:
1. If the battery on the right is full charged (>3%), the PC will select the right one as the power source.
2. If the battery on the left is full charged (>3%), the PC will select the left one as the power source.
3. If the both batteries are full charged, long push the F3 hot tab to switch the battery power source.
4. When the battery’s power level is under 3%, the PC will automatically switch the power source to the other battery.
5. When the battery’s power level is under 10%, the battery light is flashing the red light to alarm.
6. .When both batteries power level are under 10%, the PC will send out the red light to alarm.
6. When both batteries power level are under 3%, the PC will turn off the power automatically to protect the battery pack.
Battery Light Signal: Charging ● Low Power
◎
Battery A\B B: 10%~100%
A: 10%~100% Use A: ● ○
Use B: ○ ●
A: 3%~10% Use A: ◎ ○
Use B: ◎ ●
B: 3%~10%
Use A: ● ◎
Use B: ○ ◎
Use A: ◎ ◎
Use B: ◎ ◎
B: 0%~3%
Use A: ● ◎
Use B: Switch A
Use A: ◎ ◎
Use B: Switch A
B: No battery
A: ● ○
A: ◎ ○
A: 0%~3% Use A: Switch B
Use B: ◎ ◎
Use B: ○ ◎
Turn off the PC
Turn off the PC
Turn off the PC
Turn off the PC A: No battery
Use A: Switch B
Use B: ◎ ●
Use B: ○ ●
Chapter 2
Software Operation
CHAPTER 2 Software Operation
This Chapter will guide you how to operate the Tablet PC, including start / stop the PC, and how to use menu function including basic hardware function adjustment and the
Hot Tab hotkey utility software that is very easy & helpful for operating the computer.
2.1
Turning On and Off the Tablet PC
2.1.1 Turn on the Tablet PC
1. Place your tablet PC on a flat and stable surface or hold the tablet PC on your hand.
2. Make sure the tablet PC is either connected with AC power adapter or the battery pack with power.
3. Press the power button at least for 4 seconds to turn it on.
2.1.2 Turn off the Tablet PC
Turn off the tablet PC power source by using the “Shut Down” command of your operating system.
**Caution
If you have to turn the tablet PC on again immediately after turning it off, please wait for at least for five seconds. Be sure to know that turn the tablet PC off and on rapidly can damage the whole device.
2.2
How to use the software utility
Hot-Tab Hotkey Function
PUSH
Menu
Function Description
1st
Time
2nd
Time
3rd
Time
Show Current
Brightness
Show current Volume
Show current Battery Usage and Two
BTR status
90 %
Function Adjustment
Click “Left/
Down” button to
Click ”OK” to confirm and eliminate UI.
Click ”Right/Up” to decrease increase brightness (Or brightness(Or
Drag by Touch)
Drag by Touch) Click ”OK” to confirm and eliminate UI.
50 %
Use touch button to select all kind of wireless communication function Enable/ Disable
4th
Time
Show current on/off of Wireless mode
5th
Time
Show software version for a. Hot TAB Utility version b. BIOS / EC version
LONG sec
Lock/Unlock all button function
PUSH 4 Push 4 seconds to Lock all button**(not including Touch)
Push 4 seconds to Unlock back to normal operation
2.3
Hot TAB Software Utility Functions
1. F1 Hot TAB functions will show four functions
A. The first is virtual mouse
B. Screen rotation
C. Onscreen Keyboard
D. Handwriting(Optional)
E. F2 to F3 functional Hot key
You can use “Browse” and choose the execution program file.
2. Power Manage function
3. System Information
When you press menu 3rd time, you can see the system information.
4. Low battery warning notice:
2.4
How to use the Wireless Network
We apply IEEE 802.11
b/g/n WiFi + Bluetooth 4.0
HS Standard Class I Half mini card for default function of the A7.
The WLAN features include:
Support Peer ‐ to ‐ Peer (Ad ‐ Hoc) and Access Point (Infrastructure) modes.
Enhanced wireless security:64/128 ‐ bits WEP, WPA, WPA2.
Wireless connection up to 150Mbps
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
Click the “Wi ‐ Fi” to switch the wireless radio on/off.
2.
Click the Wireless Network icon on the
taskbar.
(An orange light in the icon indicates connections are available.)
3.
You can also do some detail setting from the device manager.
2.5
How to use the Bluetooth
Depending on your application, the Bluetooth module can give you capability for short ‐ range wireless communications between devices without requiring a cable connection.
The transmission can go through walls, pockets and briefcases as long as two devices are within range around 10 meters.
Following the easy step to connect to the Bluetooth communication.
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
Click the “Bluetooth” to switch the BT radio on/off.
2.
After installing the driver utility, the Bluetooth shortcut will shown on screen, double click the shortcut and it will search any bluetooth device automatically.
Or double click “Search Devices” to search again.
3.
Choose the bluetooth device you want to connect, and left click to choose “Connect”.
Then the device will be connected to the module.
Users Manual Rugged Tablet PCs
4.
When under connecting, you can choose “Send” to send a data to the pair device.
connection.
2.6
How to use the WWAN Feature
※
Please
insert
SIM
card
before
power
on.
The A7 can apply a built ‐ in Mini PCIe 3G module to perform the 3G function.
Depending on your application, the 3G module can datacard and host PC software combination deliver multiband
HSPA/UMTS , EDGE/GPRS , WCDMA/GSM connectivity in a single hardware configuration.
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
Click the “3G” to switch the
3G radio on/off.
2.
On Windows desktop, double ‐ click the AirCard Watcher shortcut.
The screen as below appears.
〔
If the 3G device is not exist, the AirCard Watcher will not pop up automatically.
〕
2.7
How to use the GPS Feature
We apply an on board GPS module for default function of the A7.
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
Click the “GPS” to switch the
GPS radio on/off.
2.
Click the u ‐ center icon to start the GPS function settings.
3.
Setting the Receiver Port to COM3
4.
Setting the Receiver Baudrate to 9600
5.
GPS Module will start Cold Start.
When the positioning is complete, the Fix Mode will appear as
DR
6.
You can choose coldstart, warmstart or Hotstart from Receiver Action
2.8
How to use the Camera Feature
The A7 applies a internal 5M Pixels Camera with microphone module for default function .
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
Click the “Camera” to switch the Camera power on/off.
2.
Start the Camera program.
You will be in Camera mode.
3.
Setting the image pre ‐ view resolution.
4.
When you set the pre ‐ view resolution to 640*480,the final picture resolution is also 640*480..
2.9
How to adjust the LCD brightness
1.
Press the Menu button on your Tablet PC to open the Hottab menu.
2.
Allows you to use the left and right arrow keys to adjust the LCD brightness.
3.
The “Auto Brightness” choice box allows you configure how the light sensor works.
2.10
How to adjust the speaker volume.
1.
Press the Menu button twice on your Tablet PC to open the Hottab menu.
2.
Allows you to use the left and right arrow keys to adjust the speaker volume.
.
2.11
Show the battery information..
1.
Press the Menu button third times on your Tablet PC to open the Hottab menu.
2.12
Show the system information.
1.
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Key features
- Ruggedized design
- 7-inch touchscreen display
- Dual-core Intel Atom processor
- 4GB of RAM
- 128GB SSD storage
- Bluetooth 4.0
- 802.11b/g/n Wi-Fi
- 5MP camera with a microphone
- Long-lasting battery