Juniper Systems MS2G, MS2GC tablet User Manual
Below you will find brief information for rugged tablet Mesa 2 MS2G, rugged tablet Mesa 2 MS2GC. The {detected_brand} Mesa 2 is a rugged tablet with a bright color display and capacitive touchscreen with a diagonal viewing area of 7 inches (178 mm). It is easy to view outdoors and is sealed against water and dust. The Windows 10 Pro operating system enhances the ability of the Mesa 2 to recognize touch gestures, making it easy to use a finger to make selections and navigate. The Mesa 2 also has built-in Bluetooth, allowing you to connect to other wireless devices with Bluetooth technology. The Mesa 2 has built-in Wi-Fi wireless networking to connect to the Internet or an office network. Additional features include optional GPS/GNSS modules, an optional 4G LTE data modem, a barcode scanner, and a RFID reader.
Advertisement
Advertisement
Certification Exhibit
FCC ID: VSFMS2
IC: 7980A-MS2
FCC Rule Part: 15.247, 15.407
IC Radio Standards Specification: RSS-247
ACS Project: 15-2133
Manufacturer: Juniper Systems, Inc.
Model(s): MS2G, MS2GC
User Manual
3998 FAU Blvd. Suite 310 Boca Raton, FL 33431 Tel: 561-961-5585 Fax: 561-961-5587
O W N E R ’ S M A N U A L o w n e r ’ s m a n u a l o w n e r ’ s m a n u a l
!
!
© Copyright March 2016 Juniper Systems, Inc. All rights reserved. Information is subject to change without notice.
Juniper Systems ® is a registered trademark of Juniper
Systems, Inc. Mesa 2 ™ is a recognized trademark of Juniper
Systems, Inc.
Windows, Windows 10, Windows 8.1, and the Windows logo are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
The Bluetooth ® word mark is owned by the Bluetooth SIG,
Inc. Any use of such marks by Juniper Systems, Inc. is under license.
Adobe ® Acrobat ® and Adobe ® Reader ® are registered trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
The names of other companies and products mentioned herein may be the trademarks of their respective owners.
WARNING! This symbol indicates that failure to follow directions could result in serious injury.
CAUTION: This symbol indicates that failure to follow directions could result in damage to equipment or loss of information.
Part Number 25562-00 tel: 435.753.1881 l web: www.junipersys.com
1132 W. 1700 N. Logan, UT 84321 ii Mesa 2 Rugged Tablet Owner’s Manual
Contents
Getting Started
Operating System Languages and Document
Standard Features 9
Windows 10 Pro Operating System
Sleep, Reset, Hibernate, Power-Off, and Recovery 19
Bluetooth
1
Optional Features
Storage, Maintenance, and Recycling
Storing the Mesa 2 and Battery Pack
Recycling the Mesa 2 and Batteries
23
31
Contents iii
Warranty and Repair Information
35
Warnings, Regulatory Information, Licensing 41
Certifications and Standards
Specifications 49
Index 57
iv Mesa 2 Rugged Tablet Owner’s Manual
1
Getting
Started
Getting Started
The standard features for the Mesa 2 Rugged Tablet™ from Juniper Systems include a 7” display, capacitive touchscreen, keypad, Bluetooth , and Wi-Fi. Standard accessories include a lithium-ion battery pack, AC wall charger, hand strap, connector port cover, and a fine tip capacitive stylus and tether. Options include front and rear cameras, GPS/GNSS, a cellular data modem, a barcode scanner, and a RFID reader.
The Anatomy of the Mesa 2
Front and Back Features
1
2
5
6
9
10
11
12
13
3
4
1 Notification LEDs
2 Touchscreen and Display
3 Protective Over-molded Bumper
(all four edges)
4 Microphone (one on each side)
5 Ambient Light Sensor
6 Front Facing Camera Lens, 2 MP
7 Keypad
8 Power Key
7
8
14
15
16
9 Rear Facing Camera Lens, 8 MP
10 Camera Flash
11 Speaker
12 Battery Door Lock
13 Door to Removable Battery
Compartment and Card Slots
14 External Device Attachment
Point (1 of 3 on the back)
15 Location of Internal Battery
(not user accessible)
16 Stylus Storage Slot
2 Mesa 2 Rugged Tablet Owner’s Manual
Battery Compartment and Card Slots
3
4
5
6
1
7
2
1 Battery Pack, Removable
2 Battery Door
3 Micro SIM Card Slot and
Micro SD/SDHC Card Slot
(underneath card retainer)
4 Flexible Card Retainer
5 Battery Compartment
6 Docking Connection
7 Hand Strap Attachment
Point (2 on each side)
Connector Ports
1
2
3 4 5 6
1 Connector Ports
2 Connector Port Protector
3 12 V DC Power Input Jack
4 USB 3.0 Host, Full Size
5 Microphone/Speaker Jack
6 Stylus and Storage Slot
Note: Your Mesa 2 might look different than these images,
Perform Initial Tasks
When you receive your Mesa 2, perform the tasks outlined in this section before first use.
Review Documentation
The owner’s manual, quick start guide, and Microsoft ®
License Agreement are available in multiple languages.
Other documents like release notes are available in
Chapter 1 Getting Started 3
English. These documents are located on our website at: www.junipersys.com/Juniper-Systems-Rugged-Handheld-
Computers/products/Mesa-2/Support.
View, download, and print documents as desired. (Adobe Reader must be installed on your computer. It is available from Adobe’s website at: www.adobe.com.
)
Documentation will be updated during the life of the Mesa
2. Compare version numbers to see if a document has changed.
!
Install the Battery Pack, Micro SD Card, and Micro SIM
Card
The Mesa 2 comes with a rechargeable and removable
Li-Ion battery pack. Install and charge the battery pack as follows:
1. The battery compartment is accessed from the back of the tablet. Push the battery lock switch in, slide it to the unlocked position, and remove the door.
CAUTION: The Mesa 2 is not sealed against water and dust when the battery door is not installed.
2. If you are using a micro SD card for additional memory or a micro SIM card with the Cellular Data Modem
(optional), you can install them now before you install the battery pack or at another time. If you do this, make sure you replace the flexible card retainer before installation of the battery. See Chapter 2, Standard
Features, SD Cards for more details.
3. Follow the graphic on the battery label to insert the battery pack properly.
(A)
TO ENSURE DOOR SEAL, INSERT SIDE (A) FIRST!
PARA VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
PARA SELLAR LA PUERTA, INSERTE PRIMERO LADO (A)
ERST SEITE (A) EINLEGEN – SICHERT TÜRDICHTUNG!
P/ VEDAR A PORTA, INSIRA O LADO (A) PRIMEIRO!
(A)
4 Mesa 2 Rugged Tablet Owner’s Manual
!
Hold the battery so that the black tab on the front edge of the battery is up and facing the door latch (this tab helps you pull the battery out). Place the back edge in first, gently pushing it underneath the two battery catches. Rotate the front edge down until it is in position.
CAUTION: Do not set the battery pack straight down.
Damage to the unit could occur.
Black Tab
4. Replace the door and press down on it until the latch pops into the locked position.
5. Attach the appropriate plug for your country into the
AC wall charger and plug into a wall socket. Plug the other end into the DC power jack on the Mesa 2.
Note: Use the AC wall charger that came with the
Mesa 2 or an approved charger. See Appendix C, Wall
Charger Warnings, for details.
6. Charge the battery pack at room temperature (68° F or
20° C) for 6 hours (for the first charge). While the battery pack is charging, the red LED blinks. When it is fully charged and external power is applied, the red LED is solid.
Note: If you have an optional internal battery as well as a removable battery, the Mesa 2 will not recognize the internal battery until the Mesa 2 is being charged and is powered on.
Chapter 1 Getting Started 5
Perform Set Up
1. Press the power key . The tablet powers on and begins the startup process. The first time the Mesa 2 is turned on, A Getting ready screen comes up with a progress indicator. This process can take a few minutes
2. Windows setup menus are presented for first time set up.
- Pick your language (only those we have translated the operating system into are listed here; for other languages, see the next section), country, app language, keyboard preference, and time zone.
- Read and accept the license agreement.
- To finish the setup process, you need internet access.
Pick the network you want to use. For Cellular, you need to insert a SIM card (see Chapter 3, Optional
Features, 4G LTE Data Modem for details). For Wi-Fi, you may need a security key.
- Select Express settings .
- Select the owner of the PC, My organization or I own it.
- If you selected My organization , choose how you will connect to their infrastructure. In most situations, you want to select Domain. We suggest you check with your IT department. If you select yourself, go to the next step.
- Connect to an existing Microsoft user account or establish one. You can also chose to do this later if you prefer.
2. You might be asked to restart the tablet to complete installation.
3. The Microsoft Start screen appears in Tablet mode which shows the Windows Start Menu with prominent app tiles. Select the symbol in the upper left screen to see the full Start Menu. If you prefer the traditional desktop view, open the Action Center and select Tablet mode which toggles it off. It stays off unless you toggle it back on.
6 Mesa 2 Rugged Tablet Owner’s Manual
Attach the Hand Strap and Stylus Tether
A hand strap, fine tip capacitive stylus, and tether are included with the Mesa 2.
To attach the hand strap and tether to the Mesa 2, follow the diagrams below. You can attach them to the right or left side of the tablet:
1
2 3
1. Attach one end of the stylus tether to the stylus. To attach the tether to the tablet, follow these steps:
2. Push the free tether loop through one of the tether attachment points located on the side of any of the four corners.
3. Insert the stylus with the attached tether through this loop and tighten the loop.
Chapter 1 Getting Started 7
4. Place the stylus into the stylus storage slot located on the bottom of the Mesa 2.
Operating System Languages and Document
Updates
Install the Operating System in Other Languages
During the Windows set up process, you selected English or one of the languages that the operating system has been translated into, including the unique Mesa 2 operating system features. Other languages are also available, however the unique Mesa 2 operating system features are shown in English and not the language selected.
From the Start screen, go to Settings > Time & Language >
Region & Language. Select your country or region from the pull down list. Select the + symbol to see a list of possible languages you can select from.
You can also go to related settings and make additional location related adjustments.
Updates to Technical Documents
Periodically check for updates to documentation associated with the Mesa 2 on our website at www.junipersys.com/
Juniper-Systems-Rugged-Handheld-Computers/products/
Mesa-2/Support . Compare part numbers or dates to see if you have the most recent version of these documents.
8 Mesa 2 Rugged Tablet Owner’s Manual
2
Standard
Features
Standard Features
This chapter discusses the standard features included with every model of the Mesa 2 rugged tablet.
Windows 10 Pro Operating System
The Mesa 2 has the Windows 10 Pro operating system. If you are not familiar with this operating system, we recommend that you go to the Start menu > Get Started (you need internet access to do this). Watch the videos and read the text to familiarize yourself with Windows 10. You can also go to Microsoft’s website from another computer to learn about Windows 10.
Windows Start Menu
Press the Windows logo key or screen icon to open the
Start menu. All applications are listed here and you can select Settings and File Explorer . Tiles provide easy access to apps and can be customized.
Action Center
The Action Center provides quick controls, notifications, and messages. To view the Action Center, select the
Action Center icon on the bottom tray (located on the far right end) or, from the right edge of the screen, swipe left towards the center of the screen. The Action Center is shown on the right hand side. Tiles are shown at the bottom.
Some are toggles like Tablet mode which toggles between
Tablet mode and the traditional desktop mode . Some tiles take you to other screens where you can take action, like
Notes , or view other menus like All settings .
View System Information for Your Mesa 2
To view information about your Mesa 2 like the operating system edition and OS build, go to the Action Center. Select
All Settings > System > About .
Display and Touchscreen
The Mesa 2 has a bright color display and capacitive touchscreen with a diagonal viewing area of 7 inches
(178 mm). It is easy to view outdoors and is sealed against water and dust. The Windows ® 10 operating system
10 Mesa 2 Rugged Tablet Owner’s Manual
enhances the ability of the Mesa 2 to recognize touch gestures, making it easy to use a finger to make selections and navigate. You can also use the fine tip capacitive stylus included with the Mesa 2 or optimize it for rain (see
Touchscreen Settings in the next section).
Display and Touchscreen Profile Settings
Display Settings
To adjust the display settings including the text size, brightness, and orientation, go to the Action Center and select All settings > System > Display .
Backlight Brightness
There are a few shortcuts to adjust the display backlight brightness.
Open the Action Center. Tap the percent tile (sun icon) to toggle the display backlight brightness up or down in 25% increments from 0% to 100%. This same tile can be accessed by tapping the battery icon on the desktop. To simply dim the backlight, tap the Battery saver tile. Tap it again to return it to the previous brightness.
Display Magnifier
To turn the magnifier on, go to the Action Center and select
All settings > Ease of Use > Magnifier . Turn the magnifier on and adjust other settings as desired. Once the magnifier is turned on, you can use the + and – symbols on the display to zoom in and out.
If you use this feature frequently, you can set up a programmable key to zoom in and out on the display. See
Keyboard Features, Programmable Keys later in this chapter for more information.
Touchscreen Profile Settings
The touchscreen profile default is finger and stylus use. The profile can be adjusted to wet, optimal finger, or optimal stylus from the Touchscreen Profiles app.
To adjust the touchscreen profile, go to the Start menu and select Touchscreen Profiles (located at the bottom of the Start menu screen in a tile). Select the profile you want the screen optimized for: finger and stylus (default), finger,
Chapter 2 Standard Features 11
stylus, or wet conditions. As the new profile loads, a progress bar is shown. Do not interrupt the loading process. You can try different profiles to see which one works best for you.
Calibration Tool - Do Not Use
The calibration tool in windows 10 is intended for a resistive touchscreen. The Mesa 2 has a capacitive touchscreen.
If the Windows 10 screen calibration tool is used, it may degrade touchscreen performance. Juniper Systems is constantly trying to improve and update the quality and responsiveness of the different touchscreen profiles.
Keypad Features
The Mesa 2 has several programmable function keys, a power/suspend key, windows key, and a navigation pad.
The keys are sealed and have backlight illumination. Some keys are programmable.
Key Function
Windows Start screen p1 Volume down (programmable) p2 Volume up (programmable)
Enter (return)
Move left
Move right
Move up
Move down p3 On screen keyboard (programmable)
Enter (return)
12 Mesa 2 Rugged Tablet Owner’s Manual
!
!
Key Function
Power
Press and release: On or sleep
Hold for 5 seconds and pull down screen: Power off
Hold for 10 seconds: Reset device. CAUTION: before doing this, see the Sleep, Reset, Hibernate,
Power-Off, and Recovery section in this chapter.
Hold for 20 seconds: Electrically disconnect the battery pack(s); to reconnect the batteries, you are required to plug in the charger or external
12 V power. CAUTION: before doing this, see the
Sleep, Reset, Hibernate, Power-Off, and Recovery section later in this chapter.
Programmable Keys
The p1, p2, and p3, function keys can be set up programmatically. These keys can also be selected to launch applications or functions.
To adjust the programmable keys, open the Start menu and select Keypad Settings (located at the bottom of the Start menu screen in a shortcut tile). The Keypad Buttons and
Backlight panel appears. The programmable keys and their current assignments is shown. Select your preferred function per key from the drop down menus.
Keypad Backlight Brightness
To adjust the keypad backlight brightness, go to the Start menu and select Keypad Settings At the bottom of the
Keypad Buttons and Backlight panel is a slider that adjusts the keypad backlight brightness. You can make the backlight brighter by moving the slider to the right or turn it down by moving the slider to the left. Dimming the keypad backlight saves battery power when the Mesa 2 is in use.
Power Management
The Mesa 2 runs on battery power. It comes with a Li-Ion rechargeable and removable battery pack. An internal battery pack is an option. You can use one type of battery or both.
Chapter 2 Standard Features 13
Battery Status and Management
To find out how much battery life you have left, tap on the battery icon at the bottom of the desktop screen. The amount of charge left as a percent and the status of each battery is shown. The cumulative amount of battery life left for installed batteries and the approximate amount of time battery power will last is also shown. (This is an approximation. The amount of time left varies depending on what you are doing with the unit).
Preserving Battery Power
There are some settings you can adjust to preserve battery power. From the battery screen the display backlight brightness can easily be toggled up or down in 25% increments from 0% to 100% by tapping the percent tile (see the sun icon). Tap the Battery saver tile to dim the backlight or return it to the previous brightness. To make additional adjustments, select Power and sleep settings . Settings like how much time passes before the tablet turns off or goes to sleep and whether or not Wi-Fi stays connected while it is asleep can be adjusted.
Charging the Battery Pack(s)
For instructions on how to insert and charge the removable battery pack, refer to the instructions in Chapter 1, Getting
Started. It typically takes 4 to 5 hours to fully charge a battery pack.
For tablets that have both a removable battery pack and an optional internal battery pack, the intelligent internal battery charging circuit first charge the battery pack with the least amount of energy. When this battery pack comes to the same level as the other battery pack, then both battery packs are charged at the same time until they are both fully charged.
Battery packs are charged most efficiently at room temperature (68° F or 20° C). They will not charge if it is too hot or too cold.
We recommend that you keep the tablet battery pack(s) charging when it is not in use for up to two weeks. When you
14 Mesa 2 Rugged Tablet Owner’s Manual
plug the tablet into the wall charger that comes with it, the batteries are prevented from being overcharged.
!
!
CAUTION: Always power off the tablet before removing the battery. Failure to do so may cause loss of data or damage to the tablet. EXCEPTION: If your tablet has an internal battery, this caution does not apply. You can safely remove (hot swap) the removable battery while the unit is running.
CAUTION: The Mesa 2 is not sealed against water and dust when the battery or battery door is not installed properly.
Battery Life
Battery life on a full charge can be 20 hours or more. This varies depending on whether or not you also have an optional internal battery, the applications used, backlight usage, and radio usage. The optional internal battery adds
5-6 extra hours of battery life.
!
!
The shelf life of a battery is about one year (they come from the manufacturer charged to 50%). Battery packs last approximately 1,000 to 3,000 charging cycles before they need to be replaced. This is impacted by applications and environmental factors. The optional internal pack should last for the life of the Mesa 2.
CAUTION: Only use batteries designed for the Mesa 2 from an approved vendor. Use of non-approved batteries may void your product warranty. The Mesa 2 must be returned to the factory for replacement of the optional internal battery, although the internal battery pack is designed to last the life of the tablet.
Power States
The Mesa 2 runs on battery power, or external power. If external power is used, a replaceable and/or internal battery must be installed.
CAUTION: The unit is not designed to run on external power without a battery installed. Doing so can damage internal components of your unit and void the warranty.
Chapter 2 Standard Features 15
You can adjust some settings to preserve power:
Turn off the display (suspend) after a set interval.
Disable radios when not in use.
Turn down the display and keypad backlights.
LED Activity Indicators
LED activity indicators are located on the front of the Mesa
2 in the upper-left corner.
Red LED, solid: 1) When the Mesa 2 is put to sleep or powered off by pressing the power key (see details later in this chapter), the red LED is solid until the unit has successfully completed the process, and then the red LED turns off. (The battery should not be removed while the light is solid until the process is complete.) 2)
The AC adapter is plugged in and the battery is full (not charging). Red LED, blinking: The AC adapter is plugged in and the battery is in the process of charging.
Green LED, solid or blinking: Programmable.
Blue LED, solid or blinking: Programmable.
Amber Light: Front or rear facing camera is in use.
The green and blue LEDs are in the same location. They can not be shown simultaneously. These LEDs can be programmed by a developer. Sample code is available upon request
Light Sensor
All units have an ambient light sensor located on the front of the Mesa 2 in the upper-right corner. The light sensor dynamically adjusts the backlight on the display.
You can disable this process and manually control the display brightness if you prefer. Go to the Start menu and select Settings > System > Display . Turn off Change brightness automatically when lighting changes and tap
Apply . To manually adjust the display backlight, tap on the battery icon at the bottom of the desktop screen. The display backlight brightness can easily be toggled up or down in 25% increments from 0% to 100% by tapping the percent tile (see the sun icon).
16 Mesa 2 Rugged Tablet Owner’s Manual
!
!
SD Cards
The Mesa 2 has a slot for a micro SD card located in the battery compartment. The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped. To insert or remove a card follow these step:
1. Power off the tablet.
2. Remove the battery door as outlined in chapter 1.
CAUTION: The Mesa 2 is not sealed against water and dust when the battery pack and battery door are not installed properly .
CAUTION: Always power off the tablet before removing the battery. Failure to do so may cause loss of data or damage to the tablet. EXCEPTION: If your tablet has an internal battery, this caution does not apply. You can safely remove the removable battery while the unit is running.
3. Remove the battery pack by pulling up on the black tab on the battery pack.
4. An image on the battery compartment label shows the correct location and orientation for the SD card (slot on the right). Pull the flexible card holder back out of the way. Push the card into the slot to insert it.
5. Push the flexible card holder back into place, covering the card slots.
6. Replace the battery pack, and attach the battery door.
To remove the SD card, pull it out. Use tape or an eraser if you have trouble.
Chapter 2 Standard Features 17
Connector Ports
The Mesa 2 has the following jacks and connectors:
1
2
3 4 5 6 7
1 Connector Ports
2 Connector Protector
3 12 V DC Power Input Jack
4 USB Host, Full Size
5 Connector Protector Retainer
6 Microphone/Speaker Jack
7 Stylus/Storage Slot
The connector protector is removable and replaceable.
See your sales representative for if you need a new one. To remove it, pull it out of the ports, then gently pull the curved rubber retainers out of the holes they are in. Replace it by inserting the curved rubber retainers back into the holes.
Note: The connectors are sealed. A connector protector to not required to prevent water ingress. It protects the connectors from exposure to excessive dust and dirt.
Audio Features
The Mesa 2 has the following audio features (see The
Anatomy of the Mesa 2 images for the locations of these items):
Speaker - The speaker provides audible indicators and program feedback. You can listen to mono audio files and watch video. For stereo audio, use Bluetooth , headphones or HDMI output from the optional dock.
Microphone - Use the microphone to record audio notes or add sound to a video when using the camera (option).
Built in microphones can also be used for Skype calls.
Audio Jack - The audio jack supports a stereo headset or headset/microphone combination with 3.5 mm connections.
18 Mesa 2 Rugged Tablet Owner’s Manual
Sleep, Reset, Hibernate, Power-Off, and Recovery
Putting the Mesa 2 to Sleep
The Mesa 2 goes to sleep after 10 minutes by default. When the tablet is in a sleep state it is still powered up, but in a low power state.
1. To put the Mesa to sleep, press and release the power key or go to the Start menu, select the Power symbol, and select Sleep . Going into a sleep state can take several seconds, depending on which activities the tablet is working on at the time. While it is going to sleep, the red LED remains lit.
2. To wake the tablet from a sleep state, press and release the power key again. When it is awakened, the tablet quickly resumes where it was before it was put to sleep.
3. You can change the sleep default setting by going to the Start menu and selecting Settings > System > Power and Sleep > Sleep .
Hibernating the Mesa 2
The Mesa 2 can be set up to hibernate, which powers down the Mesa 2. The state of the tablet is saved to a special file. When the tablet is powered up, the unit boots, sees the special file, and restores everything to the state it was in before it hibernated. This is a safer choice versus sleep if battery power is a concern. For example, your battery is fairly consumed, but you won’t have access to the charger for a while. Hibernate will stretch your battery life out.
By default, when the Mesa 2 is powered off, it goes to sleep.
You can change this setting to hibernate (or other options).
Open the Start menu and select Settings , then go to System
> Power and sleep . At the bottom of the screen under
Related settings, select Additional power settings > Choose what the power button does. Under Power button settings,
When I press the power button: select Hibernate from the pull down lists for the On battery and Plugged in options .
Powering Off and On the Mesa 2
To preserve battery power, we recommend you power off the Mesa 2 if it will not be used over a long weekend or
Chapter 2 Standard Features 19
!
several days. Remember that when a unit is powered off it is still operating, though at a low power state, and this consumes battery power.
CAUTION: Be aware that when the Mesa 2 is powered off, it closes all programs and powers down all system components. If hibernate is not used, all programs are closed and data may be lost.
1. Save open files, and close any running programs.
2. Go to the Start menu, select the Power symbol, and select Shut Down . If the Start menu is not available, press and hold the power key for 5 seconds and slide the screen that drops down towards the bottom of the Mesa
2 screen.
3. On battery power, if typically takes about 30 seconds for the tablet to completely shut down, although it can take several minutes.
4. To power on the Mesa 2, press the power key.
Ctrl-Alt-Delete Function
Press and hold down the Microsoft key, then press the On key. A list that includes the Task Manager is shown. Select
Task Manager to see which apps are running. Press More details at the bottom to view Processes , Performance , and other items. This can be useful if your Mesa 2 is not acting correctly and you want to do some troubleshooting.
!
Resetting the Mesa 2
If the Mesa 2 is unresponsive, slow, or programs won’t launch, performing a reset might solve the issue. You might be asked to perform a reset when an application is installed.
CAUTION: Be aware that during a reset, applications are closed and unsaved work may be lost.
To reset your Mesa 2, Go to the Start menu, select the Power symbol, and select Restart .
Mesa 2 is Locked Up
If the Mesa 2 is completely stuck and won’t respond or you cannot get to the Start menu, hold the power key down for
20 Mesa 2 Rugged Tablet Owner’s Manual
!
five seconds to see if that solves it. If that doesn’t work, hold it down for 10 seconds. This causes a hardware shut off.
If 10 seconds doesn’t work, hold the power button down for
20 seconds. Batteries are forced to electrically disconnect from the tablet, causing a complete shut down. The tablet cannot be powered on again until it is plugged in with the
AC adapter. Keep this in mind if you are in the field.
CAUTION: Holding the power button down for 20 seconds for a forced disconnect is recommended only as a last resort. It can be very hard on the system hardware. NEVER do this to power off or reset a Mesa 2.
Recovery Image
You can restore the Mesa 2 back to the factory defaults using the Recovery Image.
Before initiating a recovery, make sure that the tablet is plugged in. Go to the Start Menu and select Settings >
Update & Security > Recovery > Reset This PC > Get Started .
Choose Keep my files or Remove everything depending on your personal needs. A verification screen asks you to verify what you want to do with the existing files. The recovery process can take up to 3 hours.
Sensors
Compass, Accelerometer, and Gyroscope
The Mesa 2 has a built-in compass and accelerometer. The accelerometer assists the compass in determining direction, even when the device is not resting flat. The gyroscope senses change in motion. The compass, accelerometer, and gyroscope can also be used by other user applications.
The sensors in the Mesa 2 have been factory calibrated.
Periodic user calibrations helps the compass be calibrated to the environment it is being used in. Move the device though all orientations and angles.
Bluetooth
®
Wireless Communication
The Mesa 2 has built-in Bluetooth ® wireless technology, allowing you to connect it to other wireless devices with
Bluetooth technology.
Chapter 2 Standard Features 21
Creating a Partnership/Pairing a Bluetooth Device
To create a partnership between the Mesa 2 and another device with Bluetooth technology:
1. Turn both devices on.
2. Place them within a few feet of each other. (The Mesa has long range Bluetooth , but the other device might not.)
3. Make discoverable on both devices. Bluetooth on the Mesa 2 is off by default. To activate it, open the
Action Center and press and hold the Bluetooth icon.
Select Go to settings .
4. In the Bluetooth settings screen you should see a list of all Bluetooth devices within range. Tap on the name of the device in the list you would like to pair with, then tap
Pair . If prompted enter the Pin or Passcode of the paired device. You should now be paired with the device.
Note: If Bluetooth is on and the tablet enters sleep or hibernate mode, Bluetooth turns off to save battery power.
The connection is resumed once it powers back on.
Wi-Fi Wireless Networking
The Mesa 2 has built-in Wi-Fi wireless networking to connect to the Internet or an office network.
Connecting to a Wi-Fi Network
To use Wi-Fi, you need to be in range of a Wi-Fi access point to make a connection. When Wi-Fi is turned on (the default), the Mesa 2 automatically starts scanning the area for available Wi-Fi networks.
From the Action Center click and hold the Wi-Fi network icon , then select go to settings . A list of available networks is shown. Select the network you want to use and enter the network security key. The Mesa 2 remembers the Wi-Fi network connections created.
Wi-Fi can be turned off and on and settings can be managed from this set up screen.
22 Mesa 2 Rugged Tablet Owner’s Manual
3
Optional
Features
Optional Features
This chapter discusses the optional features that can be included with the Mesa 2 rugged tablet.
GPS/GNSS
Mesa 2 Geo models have GPS/GNSS with 2 to 5 meter accuracy. Use Maps to see your location and insure that
GPS is working. Open the Start menu and select Maps from the Most used apps list.
GPS/GNSS Support
Integrated GPS/GNSS Support in Windows
The Windows operating system provides built-in support for
GPS/GNSS devices. As part of that support, the Windows
Sensor and Location platform provides a standard way for GPS/GNSS information to be made available to applications that have been designed using the Windows
Sensor and Location application programming interfaces
(APIs).
Legacy Support
In addition to the Sensor and Location APIs, legacy applications that require access to a serial port can access
NMEA data through a serial COM port interface. The name of the COM port can be found by using Device Manager and looking under Ports (COM & LPT) for “u-blox Virtual
COM port (COMx) where “x” is the port number allocated on your device.
GPS/GNSS Accuracy
The GPS/GNSS antenna is under the notification LEDs and is intended to work in both portrait view and landscape view. Do not put your hand or another object over this area.
Accuracy could be reduced. The more items between the antenna and the satellites, the lower the accuracy.
24 Mesa 2 Rugged Tablet Owner’s Manual
Camera
Mesa 2 Geo models have a front facing camera that is 2 MP and a rear facing camera that is 8 MP.
The camera app is accessed from the Start menu, All apps
> Camera . There is also a camera tile in the Start menu. You can set up a programmable key to launch the camera app if you desire. See Chapter 2, Standard Features, Keyboard
Features, Programmable Keys for more information.
Both the still image camera and video camera are available from this screen. Other options like audio and a flash are shown at the top of the camera screen.
Audio
You can record sound with videos. From the Video screen, tap Include audio when recording video files to turn audio on.
Photo and Video Library
Photographs and videos are automatically stored in the
Pictures folder.
4G LTE Data Modem
The 4G LTE data modem is an option for Mesa 2 Geo models, adding Wide Area Network data modem capability.
This modem supports all major service providers in North
America, Europe, and many other regions of the world.
Refer to frequency bands and modes supported by the
Mesa 2 located in Appendix D, Specifications, and your service provider of choice for compatibility.
Set up a Data Account with a Wireless Provider
Contact a wireless provider to set up data service for the cellular data modem and obtain an account and micro SIM card. You need to provide the following information when setting up an account:
Chapter 3 Optional Features 25
!
1. Billing Information and business ID, such as your Federal
Tax I.D. or VAT number.
2. The wireless services required. Specify that you need data service only. You do not need voice or messaging services.
3. You may be asked for the modem’s IMEI number. From the Start menu, select Settings > Network & Internet >
Cellular . Tap on the Cellular icon, then select Advanced
Options . The IMIE number is listed under Properties .
Install the SIM Card
The card slot and flexible card holder are designed to hold the card securely in place so it will not come out or disconnect if the tablet is dropped. To insert or remove a card follow these step:
1. Power off the tablet (this is a requirement).
2. Remove the battery door as outlined in chapter 1.
CAUTION: The Mesa 2 is not sealed against water and
dust when the battery door is not installed properly.
3. Remove the battery pack by pulling up on the black tab on the front of the battery pack.
4. An image on the battery compartment label shows the correct location and orientation for the SIM card (slot on the right). Pull the flexible card holder back out of the way. Push the card into the slot to insert it.
26 Mesa 2 Rugged Tablet Owner’s Manual
5. Push the flexible card holder back into place, covering the card slots.
6. Replace the battery pack, and attach the battery door.
To remove the SIM card, gently pull it out with tweezers or a piece of tape.
Note: If the modem was on before shutting the Mesa 2 down to insert the SIM card, you are prompted to configure the data connection when you reboot.
Wireless Safety
RF Interference Issues
It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio frequency (RF), interference. Here are some examples:
Switch OFF your cell modem in hospitals and any other place where medical equipment may be in use.
Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress.
Operating your cell modem close to inadequately protected personal medical devices, such as hearing aids and pacemakers, could be hazardous. Consult the manufacturers of the medical device to determine if it is adequately protected.
Operation of your cell modem close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Do not place the Mesa 2 with a cell modem alongside computer discs, credit or travel cards, or other magnetic media. The modem may affect the information contained on discs or cards.
Chapter 3 Optional Features 27
Barcode Scanner
The Mesa 2 Rugged Tablet with a barcode scanner allows you to read 1D and 2D barcodes and easily import barcode data into custom or standard programs running on the
Mesa 2.
There are third party barcode scanning applications available.
Sample Barcodes
1D Barcodes
Code 39
Code 128
UPC-A
28 Mesa 2 Rugged Tablet Owner’s Manual
2D Barcodes
Aztec
Maxicode
MicroPDF417
QR Code
Chapter 3 Optional Features 29
RFID Reader
The Mesa 2 with an UHF RFID Reader allows you to read
UHF EPC Gen 2 RFID tags and easily import tag data into programs running on the Mesa.
There are third party RFID scanning applications available.
30 Mesa 2 Rugged Tablet Owner’s Manual
A
Storage,
Maintenance, and Recycling
Storage, Maintenance, and Recycling
Follow the instructions in this chapter to properly maintain and recycle the Mesa 2.
Storing the Mesa 2 and Battery Pack
When the tablet is not being charged and is in a sleep state, it draws a small amount of power. This power draw is used to maintain the memory (RAM) of the tablet in the same state it was in when it was awake. We recommend charging the tablet each night or weekend when it is in a sleep state.
If the Mesa 2 is not charged while in a sleep state and the battery reaches a low charge, it automatically powers off to prevent further drain on the battery.
Note: Data and programs are secure as long as they have been saved, even if the battery pack becomes discharged.
The tablet does not depend on the battery to store the data for extended periods.
Storing the Mesa 2 for Less Than Two Weeks
To store the tablet for less than two weeks, complete the following steps:
1. Close all applications.
2. Plug the tablet into the AC wall adapter that was shipped with your unit.
Storing the Mesa 2 for More than Two Weeks
To store the tablet for two weeks or more, complete the following steps:
1. Charge the battery pack 30 to 50 percent.
2. Close all running programs, and turn off the tablet.
3. Remove the battery pack.
4. If you have an internal battery pack, Press and hold the power button for 20 seconds to disconnect it.
5. Place the battery pack in a cool, dry location.
6. The AC adapter must be plugged in and connected to the Mesa 2 in order to turn it on after storage.
32 Mesa 2 Rugged Tablet Owner’s Manual
!
Protecting the Touchscreen
Protect the touchscreen from impact, pressure, or abrasive substances that could damage it. To further protect the touchscreen, apply a screen protector (optional accessory) using the directions that come with it in the package.
CAUTION: Be sure to replace the screen protector as often as the screen protector instructions recommend.
!
!
Cleaning the Mesa 2
Make sure the battery door is securely installed. Remove the screen protector if you want to clean underneath it.
Use warm water, a mild cleaning solution, and a soft bristle brush to gently clean the Mesa 2.
CAUTION: Do not direct a high-pressure stream of water at the device to clean it. This action could break the seal, causing water to get inside the device and voiding the warranty.
CAUTION: Exposure to some cleaning solutions may damage your device, including automotive brake cleaner, isopropyl alcohol, carburetor cleaner, and similar solutions.
If you are uncertain about the strength or effect of a cleaner, apply a small amount to a less visible location as a test. If any visual change becomes apparent, promptly rinse and wash with a known mild cleaning solution or with water.
Recycling the Mesa 2 and Batteries
When the Mesa 2 reaches the end of its life, it must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
The Li-Ion battery packs for your Mesa 2 are recyclable.
Appendix A Storage, Maintenance, and Recycling 33
Avoid placing them in the trash or municipal waste system.
To find the nearest battery recycling center in the USA, you can contact the Rechargeable Battery Recycling
Corporation’s at 1-877-723-1297.
34 Mesa 2 Rugged Tablet Owner’s Manual
B
Warranty and Repair
Information
Warranty and Repair Information
Limited Product Warranty
Two Year Warranty
Juniper Systems, Inc. (“JS”) warrants that the Mesa 2
Rugged Tablet and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the date of shipment, excepting that this warranty shall not apply to user replaceable battery packs, media containing tablet and desktop PC programs, user documentation, and any accessories
Ninety Day Warranty
JS warrants that the following items shall be free from defects in materials and workmanship, under normal intended use, for a period of ninety (90) days from the date of shipment:
User replaceable battery packs
Media containing the Mesa 2 and desktop computer programs
User documentation
Accessories
Warranty Exclusions
This warranty shall not apply if:
(i) the product has been set up improperly or has been improperly installed or calibrated,
(ii) the product is operated in a manner that is not in accordance with the user documentation,
(iii) the product is used for a purpose other than for which it was designed,
(iv) the product has been used in environmental conditions outside of those specified for the product,
(v) the product has been subject to any modification, alteration, or change by or on behalf of customer
(except and unless modified, changed or altered by JS or under direct supervision of JS),
36 Mesa 2 Rugged Tablet Owner’s Manual
(vi) the defect or malfunction results from misuse or accident,
(vii) the serial number on the product has been tampered with or removed, or
(viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed).
Parts that are excessively worn are not covered under warranty. These may include, but are not limited to, the keyboard elastomer and switch matrix, hand straps, and the touch screen (if applicable).
This warranty is exclusive and JS will not assume and hereby expressly disclaims any further warranties, whether express or implied, including, without limitation, any warranty as to merchantability, fitness for a particular purpose, noninfringement or any warranties arising from the course of performance, dealing, or usage of trade. JS specifically makes no warranties as to the suitability of its products for any particular application. JS makes no warranties that
its products will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, the operation of its products will be uninterrupted or error free, or all defects in the product will be corrected.
JS shall not be responsible for software, firmware, information, or memory data contained in, stored on, or integrated with any products returned to JS for repair, whether under warranty or not.
Remedy
In the event a defect in materials or workmanship is discovered and reported to JS within the specified warranty period, after evaluation by a technician at a certified repair center, JS will, at its option, repair the defect or replace the defective part or product. Replacement products may be new or reconditioned. JS warrants any replaced or repaired
Appendix B Warranty and Repair Information 37
product for a period of ninety (90) days from the date of return shipment, or through the end of the original warranty period, whichever is longer.
Limitation of Liability
To the fullest extent allowed by law, the obligation of JS shall be limited to the repair or replacement of the product.
JS shall in no event be liable for special, incidental, or consequential, indirect, special or punitive damages of any kind, or for loss of revenue or profits, loss of business, loss of information or data, or other financial loss arising out of or in connection with the sale, installation, maintenance, use, performance, failure, or interruption of any product. Any responsibility and/or liability of JS shall, in connection with a warranted product, be limited in the maximum amount to the original purchase price.
Governing Law
This warranty is governed by the laws of Utah, U.S.A. and excludes the United Nations Convention on Contracts for the International Sale of Goods. The courts of Utah shall have exclusive personal jurisdiction in case of any disputes arising out of or in connection with this warranty.
Warranty Repairs
Warranty information for the Mesa 2 Rugged Tablet is located on our website at http://www.junipersys.com/
Juniper-Systems-Rugged-Handheld-Computers/support/
Warranty . You can evaluate and order service plans, check warranty status, and view warranty terms and conditions.
To obtain warranty repair, paid upgrade, or service on the
Mesa 2, submit a Repair (RMA) Request Form on our website at https://www.junipersys.com/design/junipersys/rma_ request.php and fill out or contact an authorized repair center within the applicable warranty period.
Standard repair orders and 3-Day Expedite Service repair orders are valid for 30 days from the date issued. 1-Day
Expedite Service repair orders are valid for 7 days from the date issued. If you will not be sending the product to us immediately, please wait to request a repair until closer to the time when you are ready to send us the product.
38 Mesa 2 Rugged Tablet Owner’s Manual
Services and Materials Provided Under Warranty
Analysis of problem by service technician
Labor and materials required to fix defective parts
Functional analysis performed after repair
Shipping costs to return device to customer
JS strives to provide continued full repair services for our products for five years or more from the final production date of each product model. However, in some rare cases
(depending on the repair need), it may not be possible to perform a repair due to an unforeseen discontinuation or lack of supplied parts from third-party vendors. Repair support for a product may continue beyond five years if obtaining replacement parts or tools remains economically feasible. Our policy is that we will do what is best and most beneficial for our customers and company.
Complete Care Service Plans
We offer service plan options that provide additional benefits through participating repair centers. Services include:
Service plan coverage up to five years from the original product ship date
Up to a 50% discount on all charged repairs
Expedited repairs and return shipping at no additional charge
Replacement of worn and/or damaged parts at no additional charge
Complete comprehensive coverage to protect your investment even when accidents occur
Loaner product option when an expedited repair is not enough
Priority support through a personal account specialist
For more information about our Complete Care service plans, go to our website at http://www.junipersys.com/
Juniper-Systems-Rugged-Handheld-Computers/support/
Warranty .
Appendix B Warranty and Repair Information 39
!
Repairs, Upgrades, and Evaluations
CAUTION: Do not attempt to repair the Mesa 2 yourself. This action voids the warranty.
Information about repairs, upgrades, and evaluations is located on our website at http://www.junipersys.com/
Juniper-Systems/support/Repairs . You can locate a repair center, submit a repair order, check repair status, view terms and conditions, get shipping instructions, and view lead times.
Before returning a unit, please get permission by submitting a repair order from our website and waiting for confirmation or by contacting a repair center directly. Be prepared to provide the following information:
The product serial number. Information about your Mesa
2 is shown when you go to the Action Center and select
All Settings > System > About . The serial number is located inside the battery compartment as well.
Note: Before opening the battery door and removing the battery, see the proper procedure in Chapter 1, Getting
Started and Chapter 2, Power Management.
Name and shipping address of company/university/ agency.
Best contact method (phone, fax, email, cell/mobile).
Clear, highly-detailed description of the repair or upgrade.
Credit card/ purchase order number and billing address
(for a repair or upgrade that is not covered by the standard warranty or an extended warranty policy).
System Information for your Mesa 2
You might be asked to provide additional information about your Mesa 2 when you contact a repair center. To view information like the operating system edition, OS build and serial number, go to the Action Center and select All
Settings > System > About .
40 Mesa 2 Rugged Tablet Owner’s Manual
C
Warnings,
Regulatory
Information,
Licensing
!
Warnings, Regulatory Information,
Licensing
Product Warnings
Follow the warnings listed below to use the Mesa 2 and accessories safely.
Battery Warnings
WARNING!
This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.
Do not disassemble or open, crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Replace the battery only with another battery that has been qualified with the system.
Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the battery. If the battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
42 Mesa 2 Rugged Tablet Owner’s Manual
!
Improper battery use may result in a fire, explosion or other hazard.
Excell Battery Company Charge Instructions
2EXL7492 Internal Battery: 3A Constant Current to 4.2V,
4.2V Contant Voltage to termination current of 50mA
2EXL7493 Removable Battery: 6A Constant Current to
4.2V, 4.2V Constant Voltage to termination current of
100mA
Wall Charger Warnings
WARNING!
To reduce the risk of personal injury, electrical shock, fire or damage to the equipment:
Plug the wall charger into an electrical outlet that is easily accessible at all times.
Do not place anything on the wall charger cord or any of the other cables. Arrange them so that no one may accidentally step on or trip over them.
Do not pull on a cord or cable. When unplugging the wall charger from the electrical outlet, pull on the plug, not the cord.
The AC wall charger must be approved by Juniper Systems, have an output rating of 12 VDC and a minimum 1.67 A, and be certified or listed by a nationally recognized testing laboratory. The adapter provided with the Mesa 2 meets these criteria. Using any other external power source can damage your product and void your warranty.
Appendix C Warnings, Regulatory Information, Licensing 43
Certifications and Standards
There are North America and European Union versions of the Mesa 2, with different certifications and standards.
United States
In compliance with the FCC rules 47 CFR 15.19(a)(3), the statements that follow must appear on the device or in the user documentation.
1. This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
2. The device may not cause harmful interference.
3. This device must accept any interference received, including interference that may cause undesired operation.
In compliance with the FCC rules, 47 CFR 15.105(b), the user must be notified that this equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
In compliance with the FCC rules, 47 CFR 15.21, the user
44 Mesa 2 Rugged Tablet Owner’s Manual
must be notified that changes or modifications to the
Rugged Tablet that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
Only approved accessories may be used with this equipment. In general, all cables must be high quality, shielded, correctly terminated, and normally restricted to two meters in length. Wall chargers approved for this product employ special provisions to avoid radio interference and should not be altered or substituted.
Canada
In compliance with Industry Canada rules, the following statement must appear on the device or in the user documentation:
This Class B digital apparatus complies with
Canadian ICES-003.
This device complies with Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Canadian regulations restrict the use of channels in the band 5150 MHz to 5250 MHz to indoor use only. When this product is connected with an access point that is operating in this frequency range, or when using ad-hoc mode, the use of this product is restricted to indoor use only.
Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
La réglementation canadienne restreignent l’utilisation des canaux dans la bande 5150 MHz à 5250 MHz pour une utilisation en intérieur. Lorsque ce produit est connecté
Appendix C Warnings, Regulatory Information, Licensing 45
à un point d’accès qui fonctionne dans cette gamme de fréquences, ou lorsque vous utilisez le mode ad-hoc, l’utilisation de ce produit est limitée à une utilisation en intérieur.
Radio Frequency Safety
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transmitter must not be colocated or operating in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d’exposition aux radiations dans un environnement non contrôlé.
Cet équipement est en contact direct avec le corps de l’utilisateur dans des conditions de fonctionnement normales. Cet émetteur ne doit pas être co-localisées ou opérant en conjonction avec tout autre antenne ou transmetteur.
CE Marking (European Union)
Products bearing the CE marking comply with the
2004/108/EC (EMC Directive), 1999/5/EC (R&TTE
Directive), 2006/95/EC (Low Voltage Directive) issued by the
Commission of the European Community.
CE compliance of this device is valid only if powered with/by a CE-marked wall charger provided by the manufacturer. Cables connecting to the USB host port must use a ferrite core/bead on the cable. The ferrite core must be placed on the cable near the end that connects to the
Mesa 2. This device has been evaluated using the following standards to demonstrate compliance with applicable directives:
EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 + A2:2013
EN 62311:2008, EN 62209-2:2010
EN 301 489-1 V1.8.1
EN 301 489-3 V1.6.1
EN 301 489-7 V1.3.1
46 Mesa 2 Rugged Tablet Owner’s Manual
EN 301 489-17 V2.2.1
EN 300 328 V1.8.1
EN 301 893 V1.7.1
EN 301 511 V9.0.2
EN 55022:2010
EN 55024:2010
The telecommunication functions of this device may be used in the following EU and EFTA countries: Austria,
Belgium, Bulgaria, Cyprus, Czech Republic, Denmark,
Estonia, Finland, France, Germany, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal,
Slovak Republic, Romania, Slovenia, Spain, Sweden,
Switzerland, and United Kingdom.
Restrictions apply to the operation of the radio in this device.
France (Radio Restrictions)
Restrictions apply to the operation of the Bluetooth radio in this device. This equipment may be used indoors. Due to the potential that this radio may transmit in excess of 10 mW in the band 2454 to 2483.5 MHz, outdoor operation is restricted.
Restrictions apply to the operation of the 802.11b/g radio in this device. This equipment may be used indoors on channels 1 to 13. Outdoor operation is permitted on channels 1 to 8, as transmit power in the band 2454 to
2483.5 MHz is limited to 10 mW. The latest requirements may be found at: http://www.art-telecom.fr.
Declaration of Conformity
The Declaration of Conformity for CE Marking is available at: http://www.junipersys.com/Juniper-Systems-Rugged-
Handheld-Computers/products/Mesa-2-Rugged-Tablet/
Support .
Licensing Information
This Product is licensed under the AVC, the VC-1 and the
MPEG-4 Part 2 Visual patent portfolio licenses for the
Appendix C Warnings, Regulatory Information, Licensing 47
personal and non-commercial use of a consumer to (i) encode video in compliance with the above standards
(“Video Standards”) and/or (ii) decode AVC, VC-1 and
MPEG-4 Part 2 Visual that was encoded by a consumer engaged in personal and non-commercial activity or was obtained from a video provider licensed to provide such video. None of the licenses extend to any other product regardless of whether such product is included with this product in a single article. No license is granted or will be implied for any other use. Additional information may be obtained from MPEG LA, LLC. See www.mpegla.com
.
No rights are given for Dolby patents used in the Dolby portion of this product. A list of relevant patents may be obtained from Dolby Laboratories, Inc. No rights are granted to any Dolby copyrights, including the right to reproduce or distribute any portions of this product that includes Dolby intellectual property. Licenses for these activities may be obtained from Dolby.
Any use of this product in any manner other than personal use that complies with the MPEG-2 standard for encoding video information for packaged media is expressly prohibited without a license under applicable patents in the MPEG-2 patent portfolio, which license is available from
MPEG LA, LLC, 6312 S. Fiddlers Green Circle, Suite 400E,
Greenwood Village, Colorado 80111 U.S.A.
Windows 10 is automatically updated, which is always enabled. ISP fees may apply. Additional requirements may apply over time for updates.
Cortana experience may vary by device.
48 Mesa 2 Rugged Tablet Owner’s Manual
D
Specifications
Mesa 2 Rugged Tablet Specifications
Note: Specifications are subject to change without notice.
FEATURE
Operating
System
SPECIFICATION
Microsoft ® Windows 10 Pro
English, French, German, Spanish,
Brazilian Portuguese are built in; other languages are available for download
Processor
Memory
Primary Data
Storage
Micro SD/SDXC
Card Slot
Physical
Features
Quad-core Intel ® Atom™ Z3745
4 GB RAM (LPDDR3)
64 or 128 GB flash storage
SD/SDXC slot, user accessible
Display
Dimensions, standard: 5,4” wide x
8.48” long x 1.36” thick (137 mm x 215 mm x 35 mm)
Weight: 1.5 to 2.2 lb (680-907 g) depending on battery configuration and internal options installed
Durable, chemical- and shockresistant design
Easy-to-grip, impact-absorbing, overmolded bumpers
Active viewing area: 7” (178 mm)
WXGA 800 x 1280 pixel resolution
Backlit LCD
Outdoor viewable
Portrait or landscape orientation
Touchscreen
Capacitive multi-touch interface for use with gloves, small tip stylus, and in wet conditions
Chemically-strengthened
Dragontrail™ High Ion-Exchange
(HIE™) coverglass for impact and scratch resistance
Touchscreen disable function
Touchscreen profile options
50 Mesa 2 Rugged Tablet Owner’s Manual
FEATURE
Keyboard
Batteries
Connector Ports
Wireless
Connectivity
Audio
LED Activity
Indicators
Standard
Sensors/
Features
SPECIFICATION
Programmable keys
Backlit keys
Rechargeable Li-Ion battery pack,
3.65 VDC 10600 mAh, 38.7 Whr
Run time of up to 20 hours
Charging time 4 to 6 hours
Built-in battery intelligence
User-replaceable
Optional internal 19.3 Whr battery provides an additional 50% of runtime and hot-swap capability; not user replaceable (not user accessible)
USB 3.0 Host (full size A connector)
Power input is 10 V - 18 V, nominal 12
VDC
3.5 mm audio jack, supports stereo headset/microphone
Bluetooth ® wireless technology 4.0, extra long range
Wi-Fi 802.11 a/b/g/n 2.4 GHz and 5
GHz
Mono speaker, loud and clear
Microphone, low noise
Red: power applied/charging status
Green: application programmable
Blue: application programmable
Amber Light: Front or rear facing camera is in use
Ambient light sensor
Compass
Accelerometer
Gyroscope
TPM (Trusted Platform Module) v2.0
Appendix D Specifications 51
FEATURE
Temperature
Specifications
Shock
Resistance
Environmental
Ratings and
Standards
Certifications and Standards
Warranties
SPECIFICATION
Operating Temperature: –4° to 122° F
(–20° to 50° C).
Storage Temperature: –22° to 158° F
(–30° to 70° C)
Battery Charging Temperature: -4° to
140° F (-20° to 60° C)
Withstands multiple 4 foot drops to concrete
IP68 rating (1.4 meters for 2 hours), waterproof and dustproof
Designed to MIL-STD810G.
Tests:
ME-60: sand & dust
ME-51,53,& 54: X,Y,& Z-axis helicopter vibe
ME-55, 56, & 57: X, Y, & Z -axis general vibe
ME-52: Water Immersion, 1 meter
ME-59: Aggravated Temperature-
Humidity cycle
ME-67: Temperature cycle
ME-62: Temperature shock
ME-66: altitude
FCC Class B
CE Marking (applicable EMC, R&TTE, and LVD directives)
Industry Canada
EN60950 Safety
Bluetooth SIG qualification
IP68 waterproof and dustproof
Designed to MIL-STD 810G
RoHS 2 compliant
24 months for Mesa 2
90 days for accessories
Extended service and maintenance plans
52 Mesa 2 Rugged Tablet Owner’s Manual
FEATURE
Software
Included
SPECIFICATION
Alarms
Calculator
Calendar
Contacts
File Explorer
Help
Internet Explorer
Internet Sharing
Notes
Pictures & Videos
Remote Desktop
Search
Settings
Task Manager
Tasks
Software on individual units may vary from this list.
Software on individual units may vary from list based on the model
Configurations
Standard with Wi-Fi, Bluetooth , 4 GB
RAM, 64 or 128 GB flash storage
Geo with Standard features plus
Front and Rear Cameras and a GNSS
Receiver and Antenna
Geo Barcode with Geo features plus
Integrated 1D/2D Barcode Scanner
Geo/Cell with Geo features plus
Integrated 4G LTE Modem
Geo /Cell Barcode with Geo Barcode features plus Cell
Camera (Geo models)
US/North America and CE/EU models
Resolution: 8 MP rear, 2 MP front
Autofocus
Video capture
JPEG image format
Flash
Appendix D Specifications 53
FEATURE
4G LTE Data
Modem (Geo model option)
GPS/GNSS (Geo models)
UHF RFID (RFID
Models)
SPECIFICATION
Sierra Wireless AirPrime EM7355 or
EM7305 (region dependant)
Supports micro-SIM card only. Micro-
SIM card header inside battery compartment with card detect feature and card retainer.
Does not support voice calls or SMS
Supports 3G UMTS, HSUPA, HSDPA,
HSPA, HSPA+, WCDMA, EVDO, LTE
* See more details at the end of this chapter
2 to 5 meter typical accuracy uBlox NEO-M8N GNSS receiver and integrated antenna
Integrated real-time SBAS receiver
(WAAS, EGNOS, etc.)
72 GNSS tracking channels
Optional: uBlox NEO-M8T with postprocessing data output and external
GNSS antenna connection for submeter accuracy
Optional built-in UHF RFID module and antenna
Region-specific frequency configurations (859–873 MHz & 915–
930 MHz)
EPCglobal Gen 2 (ISO 18000-6C) protocol support
Wide output range (0 dBm to +27 dBm)
54 Mesa 2 Rugged Tablet Owner’s Manual
FEATURE
Barcode
1D/2D Imager
(Barcode models)
Standard
Accessories
SPECIFICATION
Imager and Decoder: Motorola/
Symbol SE4710 imager and PL3307C
400 MHz decoder
Sensor Resolution: 1280 x 800
Field of View: Horizontal 42°, vertical
28°
Reading Angles: Skew & pitch ±60°, roll 360°
Read Range: 1” to 24” depending on code type, size, and density
Aiming dot: Visible with low light illumination
Symbologies: All common 1D, 2D
(PDF417, MicroPDF417, Composite, RSS,
TLC-39, Data matrix, QR code, Micro
QR code, Aztec, MaxiCode, Postal codes, etc.)
Trigger Buttons: Programmable
Barcode Connector™ Utility: Wedge and configuration
Power: 1.49 W active, 0.54 W standby,
8 mW sleep; by default device returns to sleep after 1 second of inactivity
Removable Li-Ion battery
Adjustable hand strap
AC wall charger with international plug kit
- Input: 100-240 VAC, 50/60 Hz, 0.5 A
- Output: 12 VDC, 1.67 A
Capacitive fine tip stylus with tether
Quick Start Guide
Owner’s Manual (on our website)
Two year warranty on Mesa 2
Appendix D Specifications 55
FEATURE
Optional
Accessories
SPECIFICATION
Internal extended battery, 3.65 V
@5300 mAh, 19.3 Whr Li-Ion
Integrated UHF RFID Reader and
Antenna
Integrated RS-232 9-Pin, D-Sub
Communication uBlox NEO-M8T GNSS receiver and external antenna connection
Survey/GPS pole clamp and mount
Vehicle charger cable, 12 V vehicle power port, 6 ft.
Vehicle mounting dock with power and communications.
Vehicle Dock/Pole mount - dock attachment
Desktop dock, includes power/ charge input, HDMI output, 2 USB 2.0
(full size A), Ethernet
Travel charger
Shoulder strap
Serial cable
Holster carrying case
Flip cover fitted case
4-point harness
SD cards in various sizes
Screen protector (anti-glare, ultraclear, or polarized)
Office 365
* 4G LTE Data Modem - Additional Information
Mode
LTE
UMTS/HSPA+
GSM/GPRS/EDGE
CDMA 1xRTT/
EV-DO Rev A
Model/Region
North America
EU/ROW
North America
EU/ROW
North America
EU/ROW
North America
Frequency Bands
B2, B4, B5, B13, B17, B25
B1, B3, B7, B8, B20
B1, B2, B4, B5, B8
B1, B2, B5, B8
GSM 850, EGSM 900,
DCS 1800, PCS 1900
GSM 850, EGSM 900,
DCS 1800, PCS 1900
BC0, BC1, BC10
Note: ROW = Rest of World, or Non-North America
56 Mesa 2 Rugged Tablet Owner’s Manual
Index
Index
Symbols
4G Data Modem
Data Account, Set up With Wireless Provider 25
A
Accessories
B
Battery Packs
Bluetooth Wireless Communication 21–22
58 Mesa 2 Rugged Tablet Owner’s Manual
C
Care and Maintenance
Certifications and Standards
D
Display
Magnifier
E
Environmental Ratings and Standards 52
Excell Battery Company Charge Instructions 43
Index 59
F
Features
G
,
H
K
Keypad
L
M
O
,
P
60 Mesa 2 Rugged Tablet Owner’s Manual
Power Management
R
Recycling the Mesa 2 and Batteries 33
Repairs, Upgrades, and Evaluations 40
S
Specifications
,
Index 61
T
Temperature Specifications
U
Updates, Operating System and Documentation 8
W
Wi-Fi Wireless Communication 22
Connecting to a Wi-Fi Network 22
62 Mesa 2 Rugged Tablet Owner’s Manual
Advertisement
Key features
- 7” display, capacitive touchscreen
- Windows 10 Pro operating system
- Bluetooth wireless technology
- Wi-Fi wireless networking
- GPS/GNSS (optional)
- 4G LTE data modem (optional)
- barcode scanner (optional)
- RFID reader (optional)
