Lifeline Systems BDZFD100SL PersonalHelp Button/Auto-Alert Help Button User Manual

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Lifeline Systems BDZFD100SL PersonalHelp Button/Auto-Alert Help Button User Manual | Manualzz
AutoAlert Help Button
for Senior Livi ng
Instructions For Use
FDI OOSL
PHILIPS
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Contents
VVarnings
4
AutoAlert Help Button Overview
Important Reminders
What to Expect If You Fall
Adjusting the Neck Cord
8
Recommended Usage
11
Cleaning
12
Troubleshooting
12
Frequently Asked Questions
13
Regulatory Compliance
14
Welcome!
This manual explains how your AutoAlert help button allows you to call for
help at the press of a button. In addition, if the AutoAlert button detects
a fall, it can automatically call for help. Before using your AutoAlert you
should read and understand this manual, paying careful attention to the
warnings below.
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VVarn ings
WARNING indicates the potentially
hazardous situation which, if these
instructions are not followed, could
result in possible injury, death, or
other serious adverse reaction.
Front View
Button
Push here to
send a Help Call.
Always press your AutoAlert Button if you need help even if you fall.
The AutoAlert Help Button may not detect every fall
• Examples include, but are not limited to:
A gradual slide such as from a seated position
Lowering oneself slowing to the ground (to brace the impact of a fall)
A fall that is less than a vertical distance of 100 cm can also affect the
ability of the device to detect a fall.
Always press your button if you need help.
-
-
-
• Certain conditions can affect the ability of the AutoAlert Help Button to
detect a fall.
If you live at an altitude above 6,600 feet
If you are less than 4 feet 6 inches in height
If you weigh less than 88 pounds
The ability to send a help call by pressing the button is not affected.
-
-
-
Getting up from a fall will cancel the automatic Help Call
If the AutoAlert Help Button detects that you have gotten up within 30
seconds of a fall being detected, a Help Call will not be generated. Do not
attempt to stand if you feel unable to. If you think you need assistance,
press your Help Button immediately to initiate the Help Call.
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Neck Cord Strangulation Risk
One advantage of the AutoAlert Help Button being worn as a pendant
is that the button is accessible by either of your hands. However, any
cord worn around the neck can pose a strangulation risk, including the
possibility of death and serious injuries. This may be of more concern
to wearers in wheelchairs, using walkers, using beds with guard rails, or
who might encounter other protruding objects upon which the cord can
become tangled.
• The neck cord provided on the AutoAlert Help Button is designed to
break apart under certain conditions to reduce the risk of strangulation.
If the neck cord breaks ask for a replacement.
• Do not use any other neck cord than the one provided by Lifeline.
Other neck cords may not provide the feature to break apart therefore
increasing the risk of strangulation.
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The AutoAlert Help Button will not work when outside
the coverage range established on your campus.
• The AutoAlert Help Button is a radio frequency (RF) device that
transmits a signal to the CarePoint system on your campus which sends
a message to a staff member in your community who can respond. The
CarePoint system may provide coverage within your campus, and this
button can not summon assistance if you travel off the campus.
• The signal range may be affected by environmental factors, including
building materials, large masses covering the AutoAlert Help Button
(e.g., a person falling on top of ii), and submersion in liquid.
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CAUTION indicates the potential of device malfunction, device failure,
damage of the device, or damage to other property. And, if these
instructions are not followed, may result in minor or moderate injury.
Keeping the Vent Hole Clear of Obstructions
The vent located on the back of the AutoAlert
Help Button is part of the fall detection
sensor system and needs to remain clear of
obstructions (e.g., lint or food products). A
continuous flow of water (e.g., a shower) hitting
the vent directly may also temporarily obstruct
the vent. However your AutoAlert Help Button
is waterproof and should be worn at all times
even when bathing or showering.
—
AutoAlert Help Button is Waterproof
• Your AutoAlert Help Button is waterproof and should be worn at all
times even when bathing or showering.
• The AutoAlert Help Button has a water resistance rating of IPX7 which
means that it can withstand being submerged up to a depth of 1 meter
for 30 minutes.
—
Electromagnetic Interference
The AutoAlert Help Button may interfere with certain electrical
equipment, such as magnetic resonance imaging (MRI) medical equipment.
It may also interfere with aircraft communications, so do not take the
AutoAlert Help Button aboard an airplane. You may pack the AutoAlert
Help Button in checked luggage.
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Servicing the Device
There are no user-serviceable parts inside the AutoAlert Help Button.
Do not attempt to open or modify the device.
Device Battery
• The AutoAlert Help Button has a built-in lithium battery that provides a
long service life without the need for replacement or recharging by the
user. The user does not need to monitor the battery life as this is done
automatically by the AutoAlert Help Button. The AutoAlert Help Button
will automatically send a signal when the battery will soon need to be
replaced, and a staff member will contact you to replace it with a new
button.
• It is important to start using your replacement button immediately when
received and return your old button. The sensors that are used to detect
falls will be disabled when there are approximately 7 days of battery
life remaining. This is to conserve battery life for generating Help Calls
initiated by a button press.
• The AutoAlert Help Button should never be exposed to flames or
intense heat and is not suitable for use in the presence of flammable
mixtures.
• The lithium battery within the AutoAlert Help Button must be disposed
of properly. Do not discard the Help Button in the trash. Always return
the AutoAlert Help Button to a staff member for proper disposal.
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AutoAlert Help Button Overview
Your AutoAlert Help Button
allows you to call for help on
your campus. Press your button
if you need help.
Front View
Button
The AutoAlert Help Button
Push here to
provides an added layer of
send a Help Call.
protection. If you fall and can’t
get up or are unable to push your Help Button, and the AutoAlert Help
Button has registered a fall, the AutoAlert Help Button will automatically
transmit a signal to the CarePoint system on your campus which sends a
message to a staff member in your community who can respond.
• Always wear your AutoAlert Help Button. Your AutoAlert
Help Button is waterproof and should be worn at all times
—
even when bathing and sleeping.
• Push your AutoAlert Help Button whenever you need help or if you
have fallen.
• If you fall and cannot push your AutoAlert Help Button, and the AutoAlert
Help Button has registered a fall, the AutoAlert Help Button will
automatically send a Help Call within one minute.
What to Expect If You Fall
If the AutoAlert Help Button detects a fall and you are unable to push
your help button, the button will automatically send a Help Call within one
minute so that a staff member in your community can respond.
The AutoAlert Help Button detects standing up in the same way it detects
falls. If you fall and stand up in less than 30 seconds, a Help Call will not be
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automatically generated. This allows you to recover from falls that are not
serious enough to require help. However, if you think you need assistance,
wait for help, rather than attempting to stand up if you feel unable to. As
always, you should still push your AutoAlert Help Button any time you
need help.
False “fall detected” alarms may occasionally occur
• While the AutoAlert Button is designed to have very few false alarms, it
can be expected that the AutoAlert Help Button will occasionally trigger
a fall detected alarm when there was not a fall (i.e. a false alarm.)
• Occasional false alarms do not indicate the AutoAlert Button is
malfunctioning.
Adjusting the Neck Cord
To shorten: With a tab between
your first finger and thumb of each
hand, slide both tabs apart in line
with your shoulders.
To lengthen: Pull one strand of the
neck cord while sliding the tab to the
back. Repeat on the other side.
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Explanation of Symbols
Back View
AutoAlert Code:
Report this code if you ever
have to replace the unit
Refer to Instruction
Manual/Booklet. Follow
Instructions for Use.
PHILIPS
6212D
Federal Communications
Commission ID
Industry Canada ID
Serial Number
Interference to electronic
equipment may occur
in the vicinity of devices
marked with this symbol
Date of manufacturing
Type BF Applied Part. This symbol indicates this product
complies with requirements for the BE type applied part
according to IEC 60601 -1.
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Recommended Usage
• Always wear the AutoAlert Help Button. It is waterproof and should
be worn in the shower or bath. The bathroom is often a place where
people fall and need help.
• You may continue to wear your AutoAlert Help Button when leaving the
campus. However, the Help Button will not provide coverage outside of
your building. Check with your community staff to see if you are covered
on the grounds of your community. Some senior living communities have
a bubble of protection” that extends coverage outside of the building
to the outdoor campus. Regardless, coverage does not extend off the
campus.
• Handle your AutoAlert Button with care. Do not throw or toss the
AutoAlert Button onto a bed, table, or other surface because it may
accidentally send a Help Call.
• Your AutoAlert Help Button is not a microphone, so you don’t talk into
it.
Recommended Environmental Conditions
10%to9O%
Humidity
-4°F (-20°C) to 158°F (70°C)
Storage Temperature
32°F (0°C) to 122°F (50°C)
Operating Temperature
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Cleaning
Contact a staff member if your AutoAlert needs to be cleaned, cleaning it
yourself may result in a false alarm.
Maintenance
Batteries
The AutoAlert Help Button has a non-rechargeable battery that can only
be replaced at the factory.
The AutoAlert Help Button monitors its own battery level and will send a
low battery signal to a staff member when there are approximately 30 days
of battery life remaining. A staff member will contact you to arrange for a
replacement.
Neck Cord
The neck cord provided on the AutoAlert Help Button is designed to
break apart under certain conditions to reduce the risk of strangulation. If
the neck cord does ever break apart it cannot be reused and you will need
to immediately contact a staff member for a replacement.
Troubleshooting
If you have any questions about your AutoAlert Help Button, please
contact a staff member.
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Frequently Asked Questions
Can I wear my AutoAlert Help Button in the shower or bath?
Yes, the AutoAlert Help Button is completely waterproof and should be
worn at all times. However, please note that when the AutoAlert Help
Button is fully submerged, the signal is weakened and may not be able to
send an alert to a staff member.
Can I wear my AutoAlert Help Button in bed?
Yes, we ask that you wear your AutoAlert Help Button at all times. The
button was designed to provide adequate protection against sending an
accidental signal, even if you roll over on it.
Can I wear my AutoAlert Help Button under my clothes?
Yes, you can wear the AutoAlert Help Button under your clothes, but please
make sure that you can easily reach it in case you need to call for help.
What if I accidentally hit my AutoAlert Help Button?
If you accidentally push your AutoAlert Help Button, a staff member will
respond to make sure that everything is okay.
Will my AutoAlert Help Button call for help if I accidentally
drop it?
In most situations, the AutoAlert Help Button sensors can tell that it has
been dropped, and it will not generate a Help Call.
Does the AutoAlert Help Button have a battery?
Yes, the AutoAlert Help Button has a battery. The AutoAlert Help Button
will automatically send a signal when the battery will soon need to be
replaced, and a staff member will contact you to replace it.
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Can I get the AutoAlert Help Button on a wrist strap?
No, the AutoAlert Help Button is only available as a pendant.
If I fall and stand up, will the button automatically send a
Help Call?
It might. The AutoAlert Help Button is designed to provide time for you
to recover from falls that are not serious. However, if you do not stand up
within approximately 30 seconds, a Help Call will automatically be sent for
a fall that is detected.
Regulatory Compliance
Safety Standards
The AutoAlert Help Button complies with the following safety
standards for medical devices and home healthcare equipment:
CSA C22.2 NO 205-M1983
—
Signal Equipment
1EC60601-1 2005 (3rd Edition) Medical Electrical Equipment
General Requirements for Basic Safety and Essential Performance
—
1EC60601-1-1
I EC60601 -1-2
—
—
—
System Safety
Electromagnetic Compatibility
IEC Regulations
The AutoAlert Help Button is medical electrical (ME) equipment. Medical
electrical equipment can either generate or receive electromagnetic
interference. This product has been evaluated for electromagnetic
compatibility (EM C) with the appropriate accessories according to IEC
60601-1-2:2003, the international standard for EMC for medical electrical
equipment.
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The AutoAlert Help Button must emit electromagnetic energy in
order to perform its intended function. Nearby electronic equipment
may be affected.
FCC Regulations
The AutoAlert Help Button complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) The AutoAlert
Help Button may not cause harmful interference, and (2) the AutoAlert
Help Button must accept any interference received, including interference
that may cause undesired operation. Pursuant to Part 15.21 of the FCC
Rules, any changes or modifications to this equipment not expressly
approved by Philips Lifeline may cause harmful interference.
Industry Canada (IC)
ICES -003:
This Class B digital apparatus complies with Canadian ICES-003. Cet
appareil numérique de a classe B est conforme a a norme NMB-003
ciu Canada.
Essential Performance
The AutoAlert Help Button provides essential performance (EP) under
normal operating conditions (includes EMC exposure) only as a complete
system, consisting of the AutoAlert Help Button and the Philips CarePoint
Resident Safety System. The system achieves its essential performance by
sending Help Calls to your community’s CarePoint system. If the AutoAlert
button is incapable of sending Help Calls, it will periodically send a status
alarm to your community’s CarePoint system.
System Classification
The AutoAlert Help Button is an FDA Class II device. It is an internally
powered device for continuous operation, with a water resistance
classification of IPX7.
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Radio Specifications
The AutoAlert Help Button has a radiofrequency transmitter with the
following characteristics: maximum power over an antenna load: 12 clBm,
frequency: 319.5 MHz ± 75 KHz, modulation: 00K. It fully complies with
FCC Part 15, Section 15.231 for periodic operation above 70 MHz.
Electromagnetic Immunity
The AutoAlert Help Button is intended for use in an electromagnetic
environment in which RF disturbances are controlled. The user of the
AutoAlert Help Button can help prevent electromagnetic interference
by maintaining a minimum distance between portable and RF
communications equipment (transmitters) and the AutoAlert Help Button,
as recommended below, according to the maximum output power of the
communications equipment.
Rated maximum
output power of
the transmitter
Separation distance according to frequency
of the transmitter
76ft 8” (23.3 m)
38ft 4” (12 m)
38ft 4” (12 m)
100 W
24ft 2” (7.4 m)
l2ft 1” (3.7 m)
l2ft 1” (3.7 m)
10 ‘N
7ft 8” (233 m)
3ft 10” (1.17 m)
3ft 10” (1.17 m)
1 ‘N
20” (74 cm)
14.5” (37 cm)
14.5” (37 cm)
0.1 W
9.2’ (23 cm)
4.6” (12 cm)
4.6’ (12 cm)
0.01 W
800 MHz
to 2.5 GHz
80 MHz
to 800 MHz
150 KHz
to 80 MHz
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Collateral Standards for IEC 60601-1
60601-1-2:2007 Electromagnetic Compatibility (EMC)
1. Medical Electrical Equipment needs special precautions regarding EMC
and needs to be installed and put into service according to the EMC
information provided in the Accompanying Documents.
2. Portable and Mobile RF Communications Equipment can affect Medical
Electrical Equipment.
3. The use of accessories, transducers and/or cables other than those
specified, with the exception of those sold by the manufacturer as
replacement parts for internal components, may result in increased
emissions or decreased immunity of the equipment or system.
4. The equipment or system should not be used adjacent to or stacked
with other equipment and that if adjacent or stacked use is necessary, the
equipment or system should be observed to verify normal operation in
the configuration in which it will be used.
Guidance and Manufacturer’s Declaration Emissions
The AutoAlert is intended for use in the electromagnetic environment
specified below. The customer or user of the AutoAlert should ensure
that it is used in such an environment.
-
The AutoAlert is suitable for use in all establishments, including
IEC 61000-2
The EUT is Battery Powered.
Harmonics
may be affected.
Group B
RF Emissions CISPR 11
Group 2
RF Emissions CISPR 11
Compliance
Emissions Test
Electromagnetic Environment
—
Guidance
The AutoAlert must emit Electromagnetic energy in order to
perform its intended function. Nearby electronic equipment
N/A
domestic, and those directly connected to the public lowdomestic purposes.
IEC 61 000-3-3
voltage power supply network that supplies buildings used for
Flicker
Guidance and Manufacturer’s Declaration Immunity
The AutoAlert is intended for use in the electromagnetic environment
specified below. The customer or user of the AutoAlert should ensure
that it is used in such an environment.
-
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Immunity Test
I
ESD EN/IEC 61 000-4-2
ENIIEC 60601
+
I Compliance I
I
±8kV Air
±8kV Air
±6kv Contact
±6kV Contact
Level
Test Level
Electromagnetic Environment
—
Guidance
Floors should be wood, concrete or ceramic
tile. If floors are synthetic, the nh should be at
least 30%.
environment.
EN/IEC 61 000-4-8
be that of a typical commercial or hospital
50/60Hz Magnetic Field
Power frequency magnetic fields should
Power Frequency
Guidance and Manufacturer’s Declaration Immunity
The AutoAlert is intended for use in the electromagnetic environment
specified below. The customer or user of the AutoAlert should ensure
that it is used in such an environment.
-
80 MHz to 2.5 GHz
EN/IEC 61 000-4-3
(E1)lOVIm
10 V/m
Radiated RF
Level
Test Level
Compliance
ENIIEC 60601
Immunity Test
Electromagnetic Environment
—
Guidance
Portable and mobile communications equipment
should be separated from the AutoAlert help
button by no less than the distances calculated/
listed below:
+
D=(3.51V1)(Sqrt P)
D(3.5/E1)(Sqrt P)
80 to 800 MHz
D(7/E1)(Sqrt P)
800 MHz to 2.5 GHz
Where P is the max power in watts and D is the
recommended separation distance in meters.
Field strengths from fixed transmitters, as
determined by an electromagnetic site survey,
should be less than the compliance levels (VI
and El).
Interference may occur in the vicinity of
equipment containing a transmitter.
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Recommended Separations Distances for the AutoAlert
The AutoAlert is intended for use in the electromagnetic environment in
which radiated disturbances are controlled. The customer or user of the
AutoAlert can help prevent electromagnetic interference by maintaining
a minimum distance between portable and mobile RE Communications
Equipment and the AutoAlert as recommended below, according to the
maximum output power of the communications equipment.
3.5
N/A
100
1.1068
N/A
10
.35
N/A
I
N/A
0.1
.035
N/A
0.01
800MHz to 2.5GHz
80 to 800MHz
D(3.5/E1)(Sqrt P)
D(3.51V1)(Sqrt P)
Separation (m)
Separation (m)
Separation (m)
Max Output
Power (Watts)
150kHz to 80MHz
.11068
D(7/E1)(Sqrt P)
.07
.22136
.7
2.2136
7
+
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