HP Pavilion dv6-6c00 Entertainment Notebook PC series Guide

HP Pavilion dv6 Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of

Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Intel and Core are trademarks of Intel

Corporation in the U.S. and other countries.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: November 2011

First Edition: September 2011

Document Part Number: 657631-002

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

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iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ................................................................................... 10

Display ................................................................................................................................. 10

Buttons, speakers, and fingerprint reader (select models only) ...................................................... 11

Keys ..................................................................................................................................... 12

Lights .................................................................................................................................... 13

TouchPad .............................................................................................................................. 14

Front ..................................................................................................................................... 15

Rear ..................................................................................................................................... 15

Left side ................................................................................................................................ 16

Right side .............................................................................................................................. 17

Bottom .................................................................................................................................. 18

3 Illustrated parts catalog .................................................................................................. 19

Service tag ............................................................................................................................ 19

Computer major components ................................................................................................... 21

Cable Kit .............................................................................................................................. 30

Display assembly subcomponents ............................................................................................. 31

Mass storage devices ............................................................................................................. 33

Miscellaneous parts ................................................................................................................ 34

Sequential part number listing .................................................................................................. 35

4 Removal and replacement procedures ............................................................................ 46

Preliminary replacement requirements ....................................................................................... 46

Tools required ......................................................................................................... 46

Service considerations ............................................................................................. 46

Plastic parts ............................................................................................. 46

Cables and connectors ............................................................................. 46

Drive handling ......................................................................................... 47

Grounding guidelines .............................................................................................. 47

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Electrostatic discharge damage .................................................................. 47

Packaging and transporting guidelines ........................................ 49

Component replacement procedures ........................................................................................ 51

Service tag ............................................................................................................. 51

Computer feet ......................................................................................................... 52

Battery ................................................................................................................... 53

Optical drive .......................................................................................................... 54

Hard drive ............................................................................................................. 56

RTC battery ............................................................................................................ 59

Memory module ...................................................................................................... 60

WLAN module ........................................................................................................ 61

Keyboard ............................................................................................................... 64

Top cover ............................................................................................................... 68

Power button board ................................................................................................. 71

Fingerprint reader board .......................................................................................... 72

Bluetooth module .................................................................................................... 74

USB board ............................................................................................................. 76

Power connector cable ............................................................................................ 77

System board ......................................................................................................... 79

Fan/heat sink assembly ........................................................................................... 83

Processor ............................................................................................................... 87

Speakers ................................................................................................................ 91

Optical drive connector cable ................................................................................... 94

Display assembly .................................................................................................... 95

5 Setup Utility (BIOS) and System Diagnostics .................................................................. 104

Using Setup Utility ................................................................................................................ 104

Starting Setup Utility .............................................................................................. 104

Changing the language of Setup Utility .................................................................... 104

Navigating and selecting in Setup Utility .................................................................. 105

Displaying system information ................................................................................. 105

Restoring factory settings in Setup Utility ................................................................... 106

Exiting Setup Utility ............................................................................................... 106

Updating the BIOS ................................................................................................ 106

Determining the BIOS version .................................................................. 107

Downloading a BIOS update ................................................................... 107

Using System Diagnostics ...................................................................................................... 108

6 Specifications ............................................................................................................... 109

Computer specifications ........................................................................................................ 109

15.6-inch display specifications ............................................................................................. 110

Hard drive specifications ...................................................................................................... 111

Hard drive specifications (continued) ...................................................................................... 112

7 Backup and recovery .................................................................................................... 113

Restore ............................................................................................................................... 113

Creating restore media ......................................................................................................... 114

Performing a system restore ................................................................................................... 115

Restoring using the dedicated recovery partition (select models only) ........................... 115

Restoring using the restore media ............................................................................ 116

Changing the computer boot order .......................................................................... 116

Backing up and recovering your information ........................................................................... 117

Using Windows Backup and Restore ....................................................................... 118

Using Windows system restore points ...................................................................... 118

When to create restore points .................................................................. 118

Create a system restore point ................................................................... 119

Restore to a previous date and time .......................................................... 119

8 Power cord set requirements ........................................................................................ 120

Requirements for all countries ................................................................................................ 120

Requirements for specific countries and regions ....................................................................... 121

9 Recycling ...................................................................................................................... 123

Index ............................................................................................................................... 124

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viii

1 Product description

Category

Product Name

Processors

Description

HP Pavilion dv6 Notebook PC

AMD® A8-3550MX 2.70-GHz processor (2.00-GHz

FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3530MX 2.60-GHz processor, (1.90-GHz


AMD A8-3520M 1.60-GHz processor (2.50-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

Computer models equipped with an

AMD processor


Intel processor

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AMD A6-3430MX 2.40-GHz processor (1.70-GHz



4.0-MB L2 cache, quad core, 45 W)


FSB, 2.0-MB L2 cache, dual core, 45 W)



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4.0-MB L2 cache, dual core, 45 W)

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB,


Intel® Core® i7-2860QM 2.50-GHz (SC turbo up to

3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, dual core, 45 W)

Intel Core i7-2820QM 2.30-GHz (SC turbo up to

3.20-GHz) processor (1600-MHz FSB, 8.0-MB

L3 cache, quad core, 45 W)

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1

Category

Chipset

Description



Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)





GHz) processor (4.0-MB L3 cache, dual core, 35 W)









Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W)



Intel Pentium® B970 TJ85 2.30-GHz processor (2.0-

MB L3 cache, dual core, 35 W)

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB


Northbridge: AMD A70M Fusion controller hub (FCH)

Northbridge: AMD A60M FCH

Southbridge: AMD SB820M

Intel HM65 Express chipset with NEC USB 3.0 (select models only)

Intel HM65 Express chipset


AMD processor


Intel processor

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2 Chapter 1 Product description

Category

Graphics

Description

Internal universal memory architecture (UMA) graphics:

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AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD

A8 processor

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AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor

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AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor

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AMD Radeon HD 6380G graphics on computer models equipped with an AMD E2 processor


AMD processor


Intel processor

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Switchable discrete graphics:

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AMD Radeon HD 7690 M2 graphics subsystem on computer models equipped with an AMD A8,

A6, A4, or E2 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 ×

8 PCs, 3.2 GBPS), utilize VRAM component

GDDR5 32-MB × 32 with 5GBPS capability

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AMD Radeon HD 7470 M2 graphics subsystem on computer models equipped with an AMD A8,

A6, A4, or E2 processor, with 512-MB of dedicated video memory (64-MB × 16 GDDR5 ×

4 PCs, 3.2 GBPS), utilize VRAM component

GDDR5 32-MB × 32 with 5GBPS capability

Supports dual graphics:

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AMD Radeon HD 6620G + 7690M dual graphics on computer models equipped with an

AMD A8 processor

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AMD Radeon HD 6620G + 7470M dual gaphics on computer models equipped with an AMD A8 or A6 processor

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AMD Radeon HD 6520G + 7690M dual gaphics on computer models equipped with an

AMD A6 processor

AMD Radeon HD 6480G + 7470M dual gaphics on computer models equipped with an

AMD A4 processor

Supports BACO, HD decode, DX11, and HDMI

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Category

Panel

Memory

Description

Internal graphics:

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Intel HD Graphics 3000 on computer models equipped with an Intel Core i7, i5, or i3 processor

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Intel HD Graphics 3000 on computer models equipped with an Intel Pentium processor

Switchable discrete graphics:

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ATI XT Radeon HD 7690M XT M2 package with

2048-MB (64-MB × 32 GDDR5 × 8 PCs, 5GBPS) or 1024-MB (32-MB × 32 GDDR5 × 8 PCs,

5GBPS) of graphics subsystem discrete memory, muxless

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ATi XT Radeon HD 7470M XT M2 package with

1024-MB of graphics subsystem discrete memory

(64-MB × 32 GDDR5 × 4 PCs, 5GBPS), muxless

Support for DX11, HD decode, HDMI, BACO

15.6-in, full high-definition (FHD), light-emitting diode

(LED), low-voltage differential signalling (LVDS), WVA

AntiGlare (1080p, 1900×1080) display; typical brightness: 220 nits


AMD processor


Intel processor

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15.6-in, HD, LED, LVDS, SVA BrightView (1366×768) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio

Lighted logo on top bezel

2 customer-accessible/upgradable memory module slots

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Supports up to 16384 GB of system RAM

DDR3/1333-MHz

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Category

Hard drives

Description

Supports the following configurations:

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16384-MB total system memory (8192×2)

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12288-MB total system memory (8192×1 +

4096×1)

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8192-MB total system memory (8192×1 or

4096×2)

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6144-MB total system memory (4096×1 +

2048×1)

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4096-MB total system memory (4096×1 or

2048×2)

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2048-MB total system memory (2048×1)

Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.

50-in), 9.5-mm (.37-in), and 7.0-mm (.28in) thicknesses


AMD processor


Intel processor

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Customer-accessible

Accelerometer / HDD protection support

Supports the following configurations:

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1 TB, 5400 rpm (12.7 mm)

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750 GB, 7200 and 5400 rpm (9.5 mm)

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640 GB, 5400 rpm (9.5 mm)

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500 GB, 7200 rpm (9.5 mm)

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320 GB, 7200 and 5400 rpm (7.0 mm)

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Optical drive

Supports 160-GB solid-state drive

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Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-

Layer Drive

Blu-ray Disc R/RW FX SuperMulti Drive

DVD±RW Double-Layer FX SuperMulti Drive

Audio and video

Dual array digital microphones with appropriate beamforming, echo-cancellation, noise-suppression software

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Category

Ethernet

Wireless

Description

HP-branded Altec/Lansing quad Beats Audio speakers

(select models only)

HP TrueVision HD webcamera (fixed, integrated, lowlight)

Integrated 10/100/1000 network interface card (NIC)

Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

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Atheros 9485GN 802.11b/g/n 1×1 WiFi and

3012 Bluetooth 4.0 Combo Adapter

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Broadcom 4313 802.11b/g/n 1×1 WiFi and

2070 Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready)

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Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

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Ralink 5390GN 802.11b/g/n 1×1

WiFi Adapter

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Realtek RTL8191SE 802.11b/g/n 1×1

WiFi Adapter


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Atheros AR8002WB-1NGB 802.11b/g/n 1×1

WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready)


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Broadcom 4313 802.11b/g/n 1×1

WiFi Adapter

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Intel Centrino Advanced-N 6230 WLAN module

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Intel Centrino Wireless-N 1000 WLAN module

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Intel Centrino Wireless-N + WiMAX 6150

WLAN module

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Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and

Bluetooth 2.1+EDR Combo Adapter



AMD processor


Intel processor

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Category

External media card

Ports

Keyboard/ pointing devices

Description

HP Multi-Format Digital Media Reader supports the following digital card formats:

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Secure Digital (SD) Memory Card

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Secure Digital Extended Capacity (SDxC)

Memory Card

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Secure Digital High Capacity (SDHC)

Memory Card

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Ultra High Speed MultiMediaCard (UHS/MMC)

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3-pin AC power

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Audio-in (mono microphone)

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Audio-out (stereo headphone; 2)

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HDMI version 1.4 supporting up to 1920 ×1200

@ 60Hz

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RJ-45 (Ethernet, includes link and activity lights)

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USB 2.0 (3 ports)

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Beats Edition computer models—VGA (Dsub 15 pin) supporting 1920×1600 external resolution @

60 Hz hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

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Non-Beats Edition computer models—VGA (Dsub

15 pin) supporting 2048×1536 external resolution @ 75 Hz hot plug and unplug and auto-detection for correct output to wide-aspect vs.

standard aspect video


AMD processor


Intel processor

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Full-size (15.6-in), textured, keyboard with numeric keypad

TouchPad with multi-touch gestures, 2-finger scrolling, and pinch-zoom enabled

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Multitouch gestures (2-finger scrolling and pinch-zoom) enabled by default

Taps enabled by default

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7

Category

Power requirements

Security

Operating system

Description

Support for the following 3-wire plug with ground pin AC adapters (supports 3pin DC connector):

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120W AC adapter with localized cable plug support

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90W EM AC adapter with localized cable plug support

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65W EM AC adapter with localized cable plug support

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Support for the following batteries:

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9cell, 100-Whr, 3.00-Ah Li-ion battery

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6-cell, 62-Whr, 2.80-Ah Li-ion battery

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Security cable slot

Fingerprint reader with Digital Persona software support (Beat Edition and select models only)

Support for Intel AT-p Ready

Preinstalled:

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Windows 7 Home Basic (select models only)

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Windows 7 Home Premium 64-bit (select models only)

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Windows 7 Professional 64-bit (select models only)


AMD processor


Intel processor

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Category

Serviceability

Description

Preinstalled:

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Windows 7 Home Basic (64- and 32-bit; select models only)

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Windows 7 Home Premium (64- and 32-bit; select models only)

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Windows 7 Professional (64- and 32-bit; select models only)

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Windows 7 Starter (32-bit; select models only)

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Windows 7 Ultimate (64-bit; select models only)

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FreeDOS

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RedFlag

End-user replaceable parts:

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AC adapter

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Battery

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Hard drive

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Memory modules (2)

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Optical drive

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WLAN module


AMD processor


Intel processor

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9

2 External component identification

Display

Item

(1)

(2)

(3)

(4)

Component

WLAN antennas (2)*

Internal microphones (2)

Webcam light

Webcam

Description

Send and receive wireless signals to communicate with WLANs.

Record sound.

On: The webcam is in use.

Records video and captures still photographs.

To use the webcam, select Start > All Programs >

CyberLink YouCam > CyberLink YouCam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the

Regulatory, Safety, and

Environmental Notices that applies to your country or region. These notices are located in Help and Support.

10 Chapter 2 External component identification

Buttons, speakers, and fingerprint reader (select models only)

(2)

(3)

(4)

Item

(1)

Component

Power button

Speakers (2)

Web browser button

Fingerprint reader (select models only)

Description

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When the computer is off, press the button to turn on the computer.

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When the computer is on, press the button briefly to initiate Sleep.

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When the computer is in the Sleep state, press the button briefly to exit Sleep.

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When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power

Options, or refer to the

HP Notebook Reference Guide.

Produce sound.

Opens the default Web browser.

Allows a fingerprint logon to Windows, instead of a password logon.

Buttons, speakers, and fingerprint reader (select models only) 11

Keys

Item

(1)

(2)

(3)

(4)

Component

esc key fn key

Windows logo key b key

(5)

Windows applications key


Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with the num lk key, the b key, or the esc key.

Displays the Windows Start menu.

Increases or decreases the Beats Audio bass settings

(select models only). Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:

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Select Start > All Programs > Beats Audio

Control Panel > Listening Experience.

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– or –

Select Start > Control Panel > Hardware

and Sound > Beats Audio Control Panel >

Listening Experience.

Displays a shortcut menu for items beneath the pointer.

Lights

Item

(6)

(7)

(8)

Component

Integrated numeric keypad num lk key

Action keys

Description

When the keypad has been enabled, the keys can be used like an external numeric keypad.

Enables/disables the integrated numeric keypad when pressed in combination with the fn key.

Execute frequently used system functions.

Item

(1)

(2)

(3)

Component

Caps lock light

Power light

Mute light

Description

On: Caps lock is on.

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White: the computer is on.

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Blinking white: the computer is in the Sleep state.

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Off: the computer is off or in Hibernation.

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Amber: Computer sound is off.

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Off: Computer sound is on.

Lights 13

Item

(4)

(5)

TouchPad

Component

Wireless light

Fingerprint reader light (select models only)

Description

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White: An integrated wireless device, such as a

WLAN device and/or a Bluetooth device, is on.

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Amber: All wireless devices are off.

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White: The fingerprint was read.

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Amber: The fingerprint was not read.

Item

(1)

(2)

(3)

(4)

(5)

(6)

Component

TouchPad off light

TouchPad on/off button

TouchPad zone

Left TouchPad button

TouchPad on light

Right TouchPad button

Description

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On: The TouchPad is off.

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Off: The TouchPad is on.

Turns the TouchPad on and off.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

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On: The TouchPad is on.

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Off: The TouchPad is off.

Functions like the right button on an external mouse.


Front

Item

(1)

Rear

(2)

Component

Vent

Component

Digital Media Slot

Speakers (2) (select models only)

Description

Supports the following digital card formats:

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Secure Digital (SD) Memory Card

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Secure Digital Extended Capacity (SDxC)

Memory Card

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Secure Digital High Capacity (SDHC) Memory Card

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Ultra High Speed MultiMediaCard (UHS/MMC)

Produce sound.

Description

Enables airflow to cool internal components.

NOTE:

the computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Front 15

Left side

(6)

(7)

(2)

(3)

(4)

(5)

Item

(1)

Component

Vent

External monitor port

HDMI port

RJ-45 (network) jack

USB ports (2)

Audio-in (microphone) jack

Audio-out (headphone) jacks (2)

Description

Enables airflow to cool internal components.

NOTE:


Connects an external VGA monitor or projector.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

Connects a network cable.

Connect optional USB devices.

NOTE:

Depending on your computer model, your computer may be equipped with 2 USB 3.0 ports, which connect optional 3.0 devices and provide enhanced USB power performance. USB 3.0 ports are also compatible with USB 1.0 and USB 2.0 devices.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produce sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and

Environmental Notices.

NOTE:

When a device is connected to a headphone jack, the computer speakers are disabled.


Right side

(6)

(7)

(8)

Item

(1)

(2)

(3)

(4)

(5)

Component

Optical drive

Optical drive light

Optical drive eject button

Power light

Drive light

(9)

USB ports (2)

Security cable slot

Battery light

Power connector

Description

Reads and writes (select models only) to an optical disc.

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Green: The optical drive is being accessed.

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Off: The optical drive is off.

Ejects the optical drive.

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White: the computer is on.

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Blinking white: the computer is in the Sleep state.

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Off: the computer is off or in Hibernation.

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Blinking white: The hard drive is being accessed.

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Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

NOTE:

For information on HP ProtectSmart Hard

Drive Protection, refer to the

HP Notebook

Reference Guide.

Connect optional USB devices.

Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

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White: the computer is connected to external power and the battery is fully charged.

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Amber: A battery is charging.

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Blinking amber: The battery has reached a low battery level, or there is a battery error. When a battery reaches a critical battery level, the battery light begins blinking rapidly.

Connects an AC adapter.

Right side 17

Bottom

Item

(1)

(2)

(3)

Component

Battery bay

Battery release latch

Vents (6)

(4)

Hard drive bay

Description

Holds the battery.

Releases the battery from the battery bay.

Enable airflow to cool internal components.

NOTE:


Contains the hard drive, the WLAN device, and the memory module slots.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.


3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item

(1)

(2)

Component

Product name

Serial number (s/n)

Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

Service tag 19

Item

(3)

Component

Part number/Product number (p/n)

(4)

(5)

Warranty period

Model description

Description

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

20 Chapter 3 Illustrated parts catalog

Computer major components

Item

(1)

(2)

Component Spare part number

Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see

Display assembly subcomponents on page 31

.

Keyboard (includes keyboard cable):

Computer major components 21

Item Component

Keyboard in black finish:

For use with all computer models in Belgium

For use with all computer models in Brazil

For use only on computer models equipped with an AMD processor in Bulgaria

For use with all computer models in Canada

For use with all computer models in the Czech Republic and Slovakia

For use with all computer models in Denmark, Finland, and Norway

For use with all computer models in France

For use with all computer models in Germany

For use with all computer models in Greece

For use with all computer models in Hungary

For use only on computer models equipped with an Intel processor in India

For use only on computer models equipped with an Intel processor in Israel

For use with all computer models Italy

For use with all computer models in Japan

For use with all computer models in Latin America

For use with all computer models in the Netherlands

For use with all computer models in Portugal

For use with all computer models in Russia

For use with all computer models in Saudi Arabia

For use with all computer models in Slovenia

For use only on computer models equipped with an Intel processor in South Korea

For use with all computer models in Spain

For use with all computer models in Switzerland

For use only on computer models equipped with an Intel processor in Taiwan

For use only on computer models equipped with an Intel processor in Thailand

For use with all computer models in Turkey

For use with all computer models in the United Kingdom and Singapore

For use with all computer models in the United States

Keyboard in silver finish:



Spare part number

665326-291

665326-161

665326-B31

665326-131

665326-251

665326-171

665326-BA1

665326-AD1

665326-071

665326-BG1

665326-AB1

665326-281

665326-141

665326-031

665326-001

665326-A41

665326-201

665326-261

665326-121

665326-FL1

665326-DH1

665326-051

665326-041

665326-DJ1

665326-211

665326-D61

665326-BB1

665326-061

666423-A41

666423-201


(3)

Item Component












666423-261

666423-121

666423-FL1

666423-DH1

666423-051

666423-041

666423-DJ1

666423-211

666423-D61

666423-BB1

For use with all computer models Italy








666423-061

666423-291

666423-161

666423-B31

666423-131

666423-251

666423-171

666423-BA1







For use with all computer models in the United Kingdom and Singapore


666423-AD1

666423-071

666423-BG1

666423-AB1

666423-281

666423-141

666423-031

666423-001

Top cover (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable):

NOTE:

The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number

665301-001.

In butter gold finish

In dark umber finish

In espresso black finish

665364-001

665356-001

665358-001


(7)

(8)

(4)

Item

(5)

(6)

(9a)

(9b)

Component

In linen white finish

In Pacific blue finish

In pearl pink finish

In ruby red finish

In Sonoma red finish

In steel gray finish

Power button board (does not include cable)

NOTE:

The power button board cable is not included in the power button board spare part kit. The power button board cable is included in the Cable Kit, spare part number 665301-001.

Fingerprint reader board (select models only, includes bracket, but does not include cable)

NOTE:

The fingerprint reader board cable is not included in the fingerprint reader board spare part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number 665301-001.

EDR v.4.0 Bluetooth module (for use only with computer models equipped with an Intel processor)

NOTE:

The Bluetooth module spare part kit does not include the Bluetooth module cable. The Bluetooth module cable is available using spare part number

665303-001.

Bluetooth module cable (for use only with computer models equipped with an

Intel processor)

USB board (does not include cable)

NOTE:

The USB board cable is not included in the USB board spare part kit. The

USB board cable is included in the Cable Kit, spare part number 665303-001.

Cable Kit, includes:

Optical drive connector cable

Hard drive connector cable


665359-001

665360-001

665363-001

665362-001

665361-001

665357-001

665330-001

665310-001

655792-001

665303-001

665331-001

665301-001

Power button board cable

Fingerprint reader board cable

(10)

(11)

TouchPad button board cable

USB board cable

NOTE:

See Cable Kit on page 30 for more Cable Kit spare part information.

Power connector cable

Speaker cover


665306-001

665333-001

Item

(12)

(13)

Component

Speaker Kit (includes left and right speakers and cable)

System board (includes replacement thermal material):


665340-001

For use only on computer models equipped with an AMD A70M processor, the

HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0

665284-001

For use only on computer models equipped with an AMD A70M processor, a graphics subsystem with UMA memory, and USB version 3.0

665282-001

665281-001 For use only on computer models equipped with an AMD A60M processor, the


For use only on computer models equipped with an AMD A60M processor, the


665280-001


665279-001

665342-001 For use only on computer models equipped with an Intel quad core processor, the


For use only on computer models equipped with an Intel dual core processor, the


For use only on computer models equipped with an Intel quad core processor, the


665341-001

665344-001

665343-001 For use only on computer models equipped with an Intel dual core processor, the








665348-001

665346-001

665347-001



For use only on computer models equipped with an Intel quad core processor, a graphics subsystem with UMA memory, and USB version 3.0


For use only on computer models equipped with an Intel dual core processor, a graphics subsystem with UMA memory, and USB version 3.0

665345-001

665352-001

665350-001

665351-001


Thermal Material Kit (not illustrated, includes replacement thermal paste and pads)

665349-001

665286-001 For use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory

For use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory

665285-001


(14)

Item Component

For use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

For use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory

Processor (includes replacement thermal material)


665354-001

665355-001

665353-001

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

669691-001


45 W)

653364-001

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

669690-001


45 W)

653358-001


35 W)


45 W)

653350-001

669689-001


45 W)

669688-001


45 W)

653357-001

653349-001 AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core,

35 W)

AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)


45 W)


45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz




669687-001

669686-001

653356-001

672093-001

653348-001

677628-001

666175-001

634694-001


(16)

(15)

Item Component






666174-001

631254-001



665116-001

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB,


666173-001

635501-001 Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1333-MHz


Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB


631252-001

631255-001 Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3.0-MB


Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3.0-MB


Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

631253-001

676359-001

653341-001




Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W)



Fan/heat sink assembly (includes replacement thermal material):

For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory

Base enclosure (includes battery release latch and 4 rubber feet)

677152-001

653340-001

653339-001

676785-001

664662-001

653338-001

665278-001

665277-001

665309-001

665308-001

665307-001


(19)

(20)

(21)

(17)

(18)

Item Component

For use only on computer models equipped with USB version 3.0 in all countries and regions except Japan

For use only on computer models equipped with USB version 2.0 in all countries and regions except Japan


665298-001

665297-001

For use only on computer models equipped with USB version 3.0 only in Japan only in

Japan

677174-001

For use only on computer models equipped with USB version 2.0 only in Japan only in

Japan

677173-001

Battery:

9-cell, 100-Whr, 3.00-Ah Li-ion battery 636631-001



Memory modules (2, DDR3, 10600, 1333-MHz):

593562-001

593554-001

634091-001

621569-001

621565-001

RTC battery

651038-001

Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 12.7 mm

750-GB, 7200-rpm, 9.5 mm

750-GB, 5400-rpm, 9.5 mm

640-GB, 5400-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

320-GB, 7200-rpm, 7.0 mm

320-GB, 5400-rpm, 7.0 mm

638974-001

633252-001

634250-001

603785-001

608218-001

634932-001

634862-001

645193-001

160-GB solid-state drive (not illustrated):

For use only with computer models equipped with an AMD processor

For use only with computer models equipped with an Intel processor

682590-001

666441-001

Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 665311-001

WLAN module:

For use on all computer models:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001


Item

(22)

(23)

Component

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo

Adapter (Bluetooth 3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0

Combo Adapter

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter

For use only with computer models equipped with an AMD processor:

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo

Adapter (BT3.0+HS ready)

For use only with computer models equipped with an Intel processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter



Intel Centrino Wireless-N + WiMAX 6150 WLAN module

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter


Optical drive (includes bezel and bracket):

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models equipped with an AMD processor

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models equipped with an Intel processor



Service cover — available in the Plastics Kit, spare part number 665332-001


600370-001

657325-001

630703-001

640926-001

593127-001

593836-001

631956-001

593530-001

633817-001

630705-001

680018-001

665329-001

665328-001

665327-001


Cable Kit

Item

(5)

(6)

(7)

(1)

(2)

(3)

(4)

Component

Cable Kit, includes:

Optical drive connector cable

Hard drive connector cable

Fingerprint reader board cable

USB board cable

TouchPad cable


Power button board cable


665301-001


Display assembly subcomponents

Item

(1)

(2)

(4)

(5)

(3)


Display hinge covers (2)

Display bezel:

For use only with computer models in dark umber and steel gray finish

For use only with computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish

Display bezel and panel combination spare part kit:

665314-001

665300-001

665299-001

15.6-in, FHD, LED, AntiGlare, SVA display panel with display bezel 668279-001

15.6-in, HD, LED, BrightView, SVA display panel with display bezel in aluminum finish 668280-001

15.6-in, HD, LED, BrightView, SVA display panel with display bezel

Display Hinge Kit (includes left and right display hinges and brackets)

668278-001

665313-001

Display panel:

15.6-in, FHD, LED, AntiGlare display panel

15.6-in, HD, LED, BrightView display panel

665335-001

665334-001

Display Cable Kit (includes display panel cable and webcamera/microphone module cable)

For use only with computer models equipped with a FHD display assembly

For use only with computer models in dark umber and steel gray finish

For use only with computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish

665305-001

665304-001

665302-001

Display assembly subcomponents 31

(8)

Item

(6)

(7)

Component

Webcamera/microphone module

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Display enclosure:







In ruby red finish



Display Rubber Kit (not illustrated)

Display Screw Kit (not illustrated)


665365-001

665287-001

665296-001

665288-001

665290-001

665291-001

665292-001

665295-001

665294-001

665293-001

665289-001

665337-001

665339-001


Mass storage devices

Item

(2)

(1)


Hard drive (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws):

1-TB, 5400-rpm, 12.7 mm 638974-001

750-GB, 7200-rpm, 9.5 mm 633252-001

750-GB, 5400-rpm, 9.5 mm

640-GB, 5400-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

634250-001

603785-001

608218-001

634932-001

320-GB, 7200-rpm, 7.0 mm

320-GB, 5400-rpm, 7.0 mm

Hard Drive Hardware Kit, includes:

Hard drive bracket

Hard drive screws (not illustrated)

634862-001

645193-001

665311-001

Mass storage devices 33

(4)

Item

(3)

Component

160-GB solid-state drive:

For use only with computer models equipped with an AMD processor

For use only with computer models equipped with an Intel processor

Optical drive (includes bezel and bracket):

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive




Miscellaneous parts

Component

HP Smart AC adapter:

For use with all computer models:

120-W PFC RC V HP Smart AC adapter

90-W PFC RC V HP Smart AC adapter

65-W RC V HP Smart AC adapter


90-W PFC RC V EM HP Smart AC adapter

65-W RC V EM HP Smart AC adapter

Power cord (3-pin, black, 1.83-m):

For use with all computer models:

For use in Argentina

For use in Denmark

For use in Europe

For use in Italy

For use in North America

For use in South Africa

For use in Switzerland

For use in the United Kingdom and Singapore

For use only with computer models equipped with AMD processors in Brazil

For use only with computer models equipped with Intel processors:



682590-001

666441-001

680018-001

665329-001

665328-001

665327-001


609941-001

609940-001

609939-001

609947-001

609948-001

490371-D01

490371-081

490371-021

490371-061

490371-001

490371-AR1

490371-111

490371-031

490371-202

Component

For use in Australia

For use in India

For use in Israel

For use in Japan

For use in the People's Republic of China

For use in South Korea

For use in Taiwan

For use in Thailand

Remote control (full-function, with teletext)

USB DVD-T antenna

USB DVB-T TV tuner

Screw Kit


490371-111

490371-D61

490371-BB1

490371-291

490371-AA1

490371-AD1

490371-AB1

490371-281

465541-004

581223-001

581222-001

665338-001

Sequential part number listing


465541-004

490371-001

490371-011

490371-021

490371-031

490371-061

490371-081

490371-111

490371-201

490371-202

490371-291

490371-AA1

490371-AB1

Description

Remote control (full-function, with teletext)

Power cord for use with all computer models in North America (3-pin, black, 1.83-m)

Power cord for use with all computer models in Australia (3-pin, black, 1.83-m)

Power cord for use with all computer models in Europe (3-pin, black, 1.83-m)

Power cord for use with all computer models in the United Kingdom and Singapore (3-pin, black,

1.83-m)

Power cord for use with all computer models in Italy (3-pin, black, 1.83-m)

Power cord for use with all computer models in Denmark (3-pin, black, 1.83-m)

Power cord for use with all computer models in Switzerland (3-pin, black, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in Thailand (3pin, black, 1.83-m)

Power cord for use with all computer models in Brazil (3-pin, black, 1.83-m)

Power cord for use with all computer models in Japan (3-pin, black, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in the People's

Republic of China (3-pin, black, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-pin, black, 1.83-m)

Sequential part number listing 35


490371-AD1

490371-AR1

490371-BB1

490371-D01

490371-D61

581222-001

581223-001

593127-001

593530-001

593554-001

593562-001

593836-001

600370-001

603785-001

608218-001

609939-001

609940-001

609941-001

609947-001

609948-001

621565-001

621569-001

630703-001

630705-001

631252-001

Description

Power cord for use only with computer models equipped with an Intel processor in South Korea

(3-pin, black, 1.83-m)

Power cord for use with all computer models in South Africa (3-pin, black, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in Israel (3-pin, black, 1.83-m)

Power cord for use with all computer models in Argentina (3-pin, black, 1.83-m)

Power cord for use only with computer models equipped with an Intel processor in India (3-pin, black, 1.83-m)

USB DVB-T TV tuner

USB DVD-T antenna

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready) for use only with computer models equipped with an AMD processor

Intel Centrino Wireless-N 1000 WLAN module for use only on computer models equipped with an Intel processor



Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped with an Intel processor

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter

(Bluetooth 3.0+HS ready) for use with all computer models

640-GB, 5400-rpm, 9.5-mm hard drive for use with all computer models (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws)


65-W RC V HP Smart AC adapter for use with all computer models

90-W PFC RC V HP Smart AC adapter for use with all computer models

120-W PFC RC V HP Smart AC adapter for use with all computer models

90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

65-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

2-GB memory module (DDR3, 10600, 1333-MHz)


Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models


(Bluetooth 3.0+HS ready) for use only on computer models equipped with an Intel processor

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache, dual core, 35 W; includes replacement thermal material)



631253-001

631254-001

631255-001

631956-001

633252-001

633817-001

634091-001

634250-001

634694-001

634862-001

634932-001

635501-001

636631-001

638974-001

640926-001

645193-001

651038-001

653338-001

653339-001

653340-001

653341-001

653348-001

Description


Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 6.0-MB

L3 cache, quad core, 45 W; includes replacement thermal material)


Intel Centrino Advanced-N 6230 WLAN module for use only on computer models equipped with an Intel processor


Intel Centrino Wireless-N + WiMAX 6150 WLAN module for use only with computer models equipped with an Intel processor










1-TB, 5400-rpm, 12.7-mm hard drive for use with all computer models (2.5-in, SATA, does not include hard drive bracket, hard drive connector cable, or screws)

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models


RTC battery

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes replacement thermal material)

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material)



AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W; includes replacement thermal material)



653349-001

653350-001

653356-001

653357-001

653358-001

653364-001

655792-001

655795-001

657325-001

664662-001

665116-001

665277-001

665278-001

665279-001

665280-001

665281-001

665282-001

665284-001

665285-001

665286-001

Description

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core, 35 W; includes replacement thermal material)


AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W; includes replacement thermal material)

AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W; includes replacement thermal material)


AMD A8-3530MX 2.60-GHz processor, (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W; includes replacement thermal material)

4.0 EDR Bluetooth module (for use only on computer models equipped with an Intel processor)

NOTE:

The Bluetooth module spare part kit does not include the Bluetooth module cable. The

Bluetooth module cable is available using spare part number 665303-001.

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use with all computer models

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use with all computer models



L3 cache, dual core, 45 W; includes replacement thermal material)

Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory (includes replacement thermal material)

Fan/heat sink assembly for use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory (includes replacement thermal material)

System board for use only on computer models equipped with an AMD A60M processor and a graphics subsystem with UMA memory (includes replacement thermal material)

System board for use only on computer models equipped with an AMD A60M processor and a graphics subsystem with 512-MB discrete memory (includes replacement thermal material)


System board for use only on computer models equipped with an AMD A70M processor and a graphics subsystem with UMA memory (includes replacement thermal material)


Thermal Material Kit for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory (includes replacement thermal paste and pads)

Thermal Material Kit for use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory (includes replacement thermal paste and pads)



665287-001

665288-001

665289-001

665290-001

665291-001

665292-001

665293-001

665294-001

665295-001

665296-001

665297-001

665298-001

665299-001

665300-001

665301-001

665302-001

665303-001

665304-001

665305-001

665306-001

665307-001

665308-001

665309-001

Description

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Display enclosure in dark umber finish

Display enclosure in steel gray finish

Display enclosure in espresso black finish

Display enclosure in linen white finish

Display enclosure in Pacific blue finish

Display enclosure in Sonora red finish

Display enclosure in ruby red finish

Display enclosure in pearl pink finish

Display enclosure in butter gold finish

For use only on computer models equipped with USB version 2.0 in all countries and regions except Japan (includes battery release latch and 4 rubber feet)

For use only on computer models equipped with USB version 3.0 in all countries and regions except Japan (includes battery release latch and 4 rubber feet)

Display bezel for use only on computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish and equipped with a webcamera/ microphone module

Display bezel for use only on computer models in dark umber and steel gray finish and equipped with a webcamera/microphone module

Cable Kit (includes the optical drive connector cable, hard drive connector cable, power button board cable, fingerprint reader board cable, TouchPad cable, TouchPad button board cable, and

USB board cable)

Display Cable Kit for use only on computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish (includes display panel cable and webcamera/microphone module cable)

Bluetooth module cable (for use only on computer models equipped with an Intel processor)

Display Cable Kit for use only on computer models equipped with an HD display assembly

(includes display panel cable and webcamera/microphone module cable)

Display Cable Kit for use only on computer models equipped with an FHD display assembly

(includes display panel cable and webcamera/microphone module cable)

Power connector cable

Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes replacement thermal material)

Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

Fan/heat sink assembly for use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB of discrete memory (includes replacement thermal material)


665311-001

665313-001

665314-001

665326-001

665326-031

665326-041

665326-051

665326-061

665326-071

665326-121

665326-131

665326-141

665326-161

665326-171

665326-201

665326-211

665326-251

665326-261

665326-281


665310-001

665326-291

665326-A41

665326-AB1

665326-AD1

665326-B31

665326-BA1

665326-BB1

Description

Fingerprint reader board (select models only, includes bracket, but does not include cable)

NOTE:

The fingerprint reader board cable is not included in the fingerprint reader board spare part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number

665301-001.

Hard Drive Hardware Kit (includes hard drive bracket and screws)

Display Hinge Kit (includes left and right display hinges and brackets)

Display hinge covers (2)

Keyboard in black finish for use in the United States (includes keyboard cable)

Keyboard in black finish for use in the United Kingdom and Singapore (includes keyboard cable)

Keyboard in black finish for use in Germany (includes keyboard cable)

Keyboard in black finish for use in France (includes keyboard cable)

Keyboard in black finish for use in Italy (includes keyboard cable)

Keyboard in black finish for use in Spain (includes keyboard cable)

Keyboard in black finish for use in Canada (includes keyboard cable)

Keyboard in black finish for use in Portugal (includes keyboard cable)

Keyboard in black finish for use in Turkey (includes keyboard cable)

Keyboard in black finish for use in Latin America (includes keyboard cable)

Keyboard in black finish for use in Saudi Arabia (includes keyboard cable)

Keyboard in black finish for use in Brazil (includes keyboard cable)

Keyboard in black finish for use in Hungary (includes keyboard cable)

Keyboard in black finish for use in Russia (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an AMD processor in Bulgaria (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an Intel processor in Thailand (includes keyboard cable)

Keyboard in black finish for use in Japan (includes keyboard cable)

Keyboard in black finish for use in Belgium (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an Intel processor in Taiwan (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an Intel processor in South Korea (includes keyboard cable)

Keyboard in black finish for use in the Netherlands (includes keyboard cable)

Keyboard in black finish for use in Slovenia (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an Intel processor in Israel (includes keyboard cable)


665332-001

665333-001

665334-001

665335-001

665337-001

665338-001

665339-001

665340-001

665341-001


665326-BG1

665326-D61

665326-DH1

665326-DJ1

665326-FL1

665327-001

665328-001

665329-001

665330-001

665331-001

665342-001

665343-001

665344-001

Description

Keyboard in black finish for use in Switzerland (includes keyboard cable)

Keyboard in black finish for use only on computer models equipped with an Intel processor in India (includes keyboard cable)

Keyboard in black finish for use in Denmark, Finland, and Norway (includes keyboard cable)

Keyboard in black finish for use in Greece (includes keyboard cable)

Keyboard in black finish for use in the Czech Republic and Slovakia (includes keyboard cable)




Power button board (does not include cable)

NOTE:

The power button board cable is not included in the power button board spare part kit.

The power button board cable is included in the Cable Kit, spare part number 665301-001.

USB board (does not include cable)

NOTE:

The USB board cable is not included in the USB board spare part kit. The USB board cable is included in the Cable Kit, spare part number 665301-001.

Plastics Kit (includes the service cover)

Speaker cover

15.6-in, HD, LED, BrightView, SVA display panel

15.6-in, FHD, LED, AntiGlare, SVA display panel

Display Rubber Kit

Screw Kit

Display Screw Kit

Speaker Kit (includes left and right speakers and cable)

System board for use only on computer models equipped with an Intel dual core processor, the

HM65 chipset, the HD6770 graphics subsystem with discrete memory, and USB version 3.0

(includes 2048-MB of discrete graphics subsystem memory; includes replacement thermal material)

System board for use only on computer models equipped with an Intel quad core processor, the











665345-001

665346-001

665347-001

665348-001

665349-001

665350-001

665351-001

665352-001

665353-001

665354-001

665355-001

665356-001

665357-001

Description














HM65 chipset, a graphics subsystem with UMA memory, and USB version 2.0 (includes replacement thermal material)







Thermal Material Kit for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory (includes replacement thermal paste and pads)

Thermal Material Kit for use only on computer models equipped with an Intel processor and a graphics subsystem with 1024-MB discrete memory (includes replacement thermal paste and pads)

Thermal Material Kit for use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory (includes replacement thermal paste and pads)

Top cover in dark umber finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:

The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number 665301-001.

Top cover in steel grey finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:




665358-001

665359-001

665360-001

665361-001

665362-001

665363-001

665364-001

665365-001

666173-001

666174-001

666175-001

666423-001

666423-031

666423-041

666423-051

Description

Top cover in espresso black finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in linen white finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in Pacific blue finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in Sonora red finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in ruby red finish (includes TouchPad and TouchPad button board, but does not include

TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in pearl pink finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Top cover in butter gold finish (includes TouchPad and TouchPad button board, but does not include TouchPad cable or TouchPad button board cable)

NOTE:


Webcamera/microphone module

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W; includes replacement thermal material)





Keyboard in silver finish for use in the United States (includes keyboard cable)

Keyboard in silver finish for use in the United Kingdom and Singapore (includes keyboard cable)

Keyboard in silver finish for use in Germany (includes keyboard cable)

Keyboard in silver finish for use in France (includes keyboard cable)


666423-B31

666423-BA1

666423-BB1

666423-BG1

666423-D61

666423-DH1

666423-DJ1

666423-FL1

666441-001

668278-001

668279-001

668280-001


666423-061

666423-071

666423-121

666423-131

666423-141

666423-161

666423-171

666423-201

666423-211

666423-251

666423-261

666423-281

666423-291

666423-A41

666423-AB1

666423-AD1

Description

Keyboard in silver finish for use in Italy (includes keyboard cable)

Keyboard in silver finish for use in Spain (includes keyboard cable)

Keyboard in silver finish for use in Canada (includes keyboard cable)

Keyboard in silver finish for use in Portugal (includes keyboard cable)

Keyboard in silver finish for use in Turkey (includes keyboard cable)

Keyboard in silver finish for use in Latin America (includes keyboard cable)

Keyboard in silver finish for use in Saudi Arabia (includes keyboard cable)

Keyboard in silver finish for use in Brazil (includes keyboard cable)

Keyboard in silver finish for use in Hungary (includes keyboard cable)

Keyboard in silver finish for use in Russia (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an AMD processor in Bulgaria (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an Intel processor in Thailand (includes keyboard cable)

Keyboard in silver finish for use in Japan (includes keyboard cable)

Keyboard in silver finish for use in Belgium (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an Intel processor in Taiwan (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an Intel processor in South Korea (includes keyboard cable)

Keyboard in silver finish for use in the Netherlands (includes keyboard cable)

Keyboard in silver finish for use in Slovenia (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an Intel processor in Israel (includes keyboard cable)

Keyboard in silver finish for use in Switzerland (includes keyboard cable)

Keyboard in silver finish for use only on computer models equipped with an Intel processor in India (includes keyboard cable)

Keyboard in silver finish for use in Denmark, Finland, and Norway (includes keyboard cable)

Keyboard in silver finish for use in Greece (includes keyboard cable)

Keyboard in silver finish for use in the Czech Republic and Slovakia (includes keyboard cable)

160-GB solid-state drive (for use only on computer models equipped with an Intel processor)

15.6-in, HD, LED, BrightView, SVA display panel with display bezel

15.6-in, FHD, LED, AntiGlare, SVA display panel with display bezel

15.6-in, HD, LED, BrightView, SVA display panel with display bezel in aluminum finish



669686-001

669687-001

669688-001

669689-001

669690-001

669691-001

672093-001

676359-001

676785-001

677152-001

677173-001

677174-001

677628-001

680018-001

682590-001

Description







AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W; includes replacement thermal material)




Base enclosure for use only on computer models equipped with 2 USB ports in Japan (includes battery release latch and 4 rubber feet)

Base enclosure for use only on computer models equipped with 3 USB ports in Japan (includes battery release latch and 4 rubber feet)

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core, 35 W; includes replacement thermal material)


160-GB solid-state drive (for use only on computer models equipped with an Intel processor)


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION:

Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

46 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Preliminary replacement requirements 47

CAUTION:

To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10% 40%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 49

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastics

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V


Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 88 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item

(1)

(2)

(3)

Component

Product name

Serial number (s/n)

Part number/Product number (p/n)

Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

Component replacement procedures 51

Item

(4)

(5)

Component

Warranty period

Model description

Description

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

Computer feet

the computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.


Battery

Description





636631-001

593562-001

593554-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Slide the battery release latch (1) to release the battery.

2.

Pivot the front edge of the battery (2) up and back.

3.

Remove the battery (3) from the computer.


To insert the battery:

1.

Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2.

Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release latch will automatically lock into place.)

Optical drive

NOTE:

The optical drive spare part kit includes a bezel and bracket.

Description


Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive for use only on computer models equipped with an Intel processor




680018-001

665329-001

665328-001

665327-001

Before removing the optical drive, follow these steps:

1.


2.


3.


4.

Remove the battery (see

Battery on page 53 ).

Remove the optical drive:

1.

Slide the service cover release latch to release the service cover.


2.

Lift the rear edge of the service cover up and forward until it rests at an angle.

3.

Remove the service cover. The service cover is available in the Plastics Kit, spare part number

665332-001.

4.

Remove the Phillips PM2.5×4.0 screw that secures the optical drive to the computer.

5.

Remove the optical drive by sliding it out of the optical drive bay.

6.

If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel toward you.


7.

Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.

8.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

Hard drive

NOTE:

The hard drive and solid-state drive spare part kit does not include the bracket, connector cable, or screws. The bracket and screws are included in the Hard Drive Hardware Kit, spare part number 665311-001. The connector cable is included in the Cable Kit, spare part number

665301-001.

Description

1-TB, 5400-rpm, 12.7 mm

750-GB, 7200-rpm, 9.5 mm

750-GB, 5400-rpm, 9.5 mm

640-GB, 5400-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

500-GB, 7200-rpm, 9.5 mm

320-GB, 7200-rpm, 7.0 mm

320-GB, 5400-rpm, 7.0 mm

160-GB solid-state drive:

For use only on computer models equipped with an AMD processor

For use only on computer models equipped with an Intel processor


638974-001

633252-001

634250-001

603785-001

608218-001

634932-001

634862-001

645193-001

682590-001

666441-001


Before removing the hard drive, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 53 ).

5.

Remove the service cover (see

Optical drive on page 54

).

Remove the hard drive:

1.

Disconnect the hard drive connector cable (1) from the system board.

2.

Remove the four Phillips PM2.5×4.0 screws (2) that secure the hard drive to the computer.

3.

Use the Mylar tab built into the hard drive bracket to lift and remove the hard drive (3) from the computer.

4.

If it is necessary to replace the hard drive connector cable or hard drive bracket:

a.

Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive.

b.

Remove the hard drive bracket (2) from the hard drive.


c.

Disconnect the hard drive connector cable (3) from the hard drive.

Reverse this procedure to reassemble and install the hard drive.


RTC battery

Description

RTC battery


651038-001

Before removing the RTC battery, follow these steps:

1.


2.


3.


4.


5.



).

Remove the RTC battery:

▲

Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery.


Memory module

Description

8-GB (DDR3, 10600, 1333-MHz)

4-GB (DDR3, 10600, 1333-MHz)

2-GB (DDR3, 10600, 1333-MHz)


634091-001

621569-001

621565-001

Before removing a memory module, follow these steps:

1.


2.


3.


4.


Battery on page 53 ).

5.



).

Remove the memory module:

1.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

2.

Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.


WLAN module

Description

For use on all computer models:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter


Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter

For use only with computer models equipped with an AMD processor:

Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter

(BT3.0+HS ready)


Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter



Intel Centrino Wireless-N + WiMAX 6150 WLAN module




655795-001

600370-001

657325-001

630703-001

640926-001

593127-001

593836-001

631956-001

593530-001

633817-001

630705-001

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1.


2.


3.


4.


5.



).


Remove the WLAN module:

1.

Disconnect the WLAN antenna cables from the terminals on the WLAN module.

NOTE:

The #1/black WLAN antenna cable is connected to the WLAN module Main terminal.

The #2/gray WLAN antenna cable is connected to the WLAN module Aux terminal.

2.

Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board.

(The WLAN module tilts up.)

3.

Remove the WLAN module by pulling the module away from the slot at an angle.


NOTE:

If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.


Keyboard

NOTE:

The keyboard spare part kit includes a keyboard cable.

Description













For use with all computer models

Italy



Spare part number Description

Keyboard in black finish:

665326-A41

665326-201

665326-261




665326-121

665326-FL1

665326-DH1

665326-051

665326-041

665326-DJ1

665326-211

665326-D61

665326-BB1










665326-061 For use with all computer models in the United Kingdom and

Singapore

665326-291 For use with all computer models in the United States

Keyboard in silver finish:

666423-A41 For use with all computer models in Latin America


665326-161

665326-B31

665326-131

665326-251

665326-171

665326-BA1

665326-AD1

665326-071

665326-BG1

665326-AB1

665326-281

665326-141

665326-031

665326-001

666423-161


Description












For use with all computer models

Italy


Spare part number Description

666423-201

666423-261



666423-121

666423-FL1

666423-DH1

666423-051

666423-041

666423-DJ1

666423-211

666423-D61

666423-BB1

666423-061

666423-291










For use with all computer models in the United Kingdom and

Singapore



666423-B31

666423-131

666423-251

666423-171

666423-BA1

666423-AD1

666423-071

666423-BG1

666423-AB1

666423-281

666423-141

666423-031

666423-001

Before removing the keyboard, follow these steps:

1.


2.


3.


4.


5.



).


Remove the keyboard:

1.

Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.

2.

Rest the computer on its left side.

3.

Open the computer.

4.

Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back of the keyboard until the keyboard disengages from the computer.

5.

Turn the computer right-side up with the front toward you.


6.

Lift the rear edge (1) of the keyboard, and then slide the keyboard (2) back until the keyboard cable is accessible.

7.

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board.

8.

Remove the keyboard.

Reverse this procedure to install the keyboard.


Top cover

NOTE:

The top cover spare part kit includes the TouchPad and TouchPad button board, but does not include the TouchPad cable or TouchPad button board cable. The TouchPad cable and TouchPad button board cable are included in the Cable Kit, spare part number 665301-001.

Description







In ruby red finish




665364-001

665356-001

665358-001

665359-001

665360-001

665363-001

665362-001

665361-001

665357-001

Before removing the top cover, follow these steps:

1.


2.


3.


4.


Battery on page 53 ), and then remove the following components:

●

Optical drive (see

Optical drive on page 54 )

●

Hard drive (see

Hard drive on page 56 )

●

Keyboard (see

Keyboard on page 64 )

NOTE:

When replacing the top cover, be sure that the power button board and cable (see Power button board on page 71

) and fingerprint reader board and cable (see Fingerprint reader board on page 72 ) are removed from the defective top cover and installed on the replacement top cover.

Remove the top cover:

1.

Close the computer.

2.

Turn the computer upside down, with the front toward you.


3.

Remove the seven Phillips PM2.5×10.0 screws that secure the top cover to the computer.

4.

Remove the following screws that secure the top cover to the computer:

●

Three Phillips PM2.0×3.0 screws (1) in the optical drive bay

●

Three Phillips PM2.5×6.0 screws (2)

●

One Phillips PM2.0×4.0 screw (3) in the hard drive bay

5.

Turn the computer right-side up, with the front toward you.

6.

Open the computer.


7.

Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board:

NOTE:

The power button board cable, TouchPad button board cable, and fingerprint reader board cable are included in the Cable Kit, spare part number 665301-001.

●

Power button board cable (1)

●

TouchPad button board cable (2)

●

Fingerprint reader board cable (3) (select models only)

8.

Remove the seven Phillips PM2.5×6.0 screws that secure the top cover to the computer.

9.

Lift the rear edge of the top cover (1) until the left and right sides disengage from the base enclosure.


10.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Power button board

Description

Power button board (does not include cable)

NOTE:

The power button board cable is not included in the power button board spare part kit. The power button board cable is included in the Cable Kit, spare part number 665301-001.


665330-001

Before removing the power button board, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 53 ), and then remove the following components:

●

Optical drive (see Optical drive on page 54

)

●

Hard drive (see Hard drive on page 56 )

●

Keyboard (see


●

Top cover (see Top cover on page 68 )

Remove the power button board:

1.

Turn the top cover upside down, with the front toward you.

2.

Release the power button board cable from the clip (1) built into the top cover.


3.

Remove the three Phillips PM2.0×4.0 screws (2) that secure the power button board to the top cover.

4.

Remove the power button board and cable (3).

Reverse this procedure to install the power button board and cable.

Fingerprint reader board

Description

Fingerprint reader board (select models only, includes bracket, but does not include cable)

NOTE:

The fingerprint reader board cable is not included in the fingerprint reader board spare part kit. The fingerprint reader board cable is included in the Cable Kit, spare part number

665301-001.


665330-001

Before removing the fingerprint reader board, follow these steps:

1.


2.


3.


4.



●

Optical drive (see


●

Hard drive (see



●

Keyboard (see


●


Remove the fingerprint reader board and cable:

1.

Turn the top cover upside down, with the front toward you.

2.

Release the fingerprint reader board cable (1) from the clips (2) built into the top cover.

3.

Remove the two Phillips PM2.0×4.0 screws (3) that secure the fingerprint reader board and bracket to the top cover.

4.

Remove the fingerprint reader board bracket (4) and the fingerprint reader board (5).

Reverse this procedure to install the fingerprint reader board and cable.


Bluetooth module

NOTE:

This section applies only to computer models equipped with an Intel processor.

Description

EDR v.4.0 Bluetooth module


655792-001

NOTE:

The Bluetooth module spare part kit does not include the Bluetooth module cable. The Bluetooth module cable is available using spare part number 665303-001.

Before removing the Bluetooth module and cable, follow these steps:

1.


2.


3.


4.



●

Optical drive (see


●

Hard drive (see


●

Keyboard (see


●

Top cover (see

Top cover on page 68 )

Remove the Bluetooth module and cable:

1.

Disconnect the Bluetooth module cable (1) from the system board.

2.

Release the Bluetooth module cable from the clips (2) and the routing channel built into the front speaker assembly.


3.

Release the Bluetooth module (3) from the clip built into the front speaker assembly.

4.

Remove the Bluetooth module and the Bluetooth module cable.

5.

If it is necessary to replace the Bluetooth module cable, disconnect the cable from the Bluetooth module and replace it.

Reverse this procedure to install the Bluetooth module and cable.


USB board

Description

USB board (does not include cable)

NOTE:

The USB board cable is not included in the USB board spare part kit. The USB board cable is included in the Cable Kit, spare part number 665303-001.


665331-001

Before removing the USB board, follow these steps:

1.


2.


3.


4.



●

Optical drive (see


●

Hard drive (see


●

Keyboard (see


●

Top cover (see


Remove the USB board and cable:

1.

Release the ZIF connector to which the USB board cable is connected, and then disconnect the

USB board cable (1) from the system board.

2.

Remove the Phillips PM2.5×5.0 screw (2) that secures the USB board to the base enclosure.

3.

Remove the USB board (3) and cable.


Reverse this procedure to install the USB board.

Power connector cable

Description

Power connector cable


665306-001

Before removing the power connector cable, follow these steps:

1.


2.


3.


4.


●


)

●


●

Keyboard (see


●


●

USB board (see

USB board on page 76

)

Remove the power connector cable:

1.

Disconnect the power connector cable (1) from the system board.

2.

Release the power connector cable from the clips (2) built into the base enclosure.

3.

Remove the two Phillips PM2.0×2.0 screws (3) that secure the power connector to the base enclosure.


4.

Remove the power connector (4) from the base enclosure.

Reverse this procedure to install the power connector cable.


System board

NOTE:

The system board spare part kit includes replacement thermal material.

Replacement thermal material is also available in the Thermal Material Kit, using the following spare part numbers:

●

665286-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory

●

665285-001 — For use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory

●

665354-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with 2048-MB discrete memory

●


●

665353-001 — For use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory

Description

For use only on computer models equipped with an AMD A70M processor, the HD6750 graphics subsystem with 1024-MB of discrete memory, and USB version 3.0




665284-001

665282-001

665281-001



For use only on computer models equipped with an Intel quad core processor, the HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

For use only on computer models equipped with an Intel dual core processor, the HD6770 graphics subsystem with 2048-MB of discrete memory, and USB version 3.0

665280-001

665279-001

665342-001

665341-001






665344-001

665343-001

665348-001

665346-001

665347-001


Description







665345-001

665352-001

665350-001

665351-001

665349-001

Before removing the system board, follow these steps:

1.


2.


3.


4.



●

Optical drive (see


●

Hard drive (see


●

WLAN module (see

WLAN module on page 61 )

●

Keyboard (see


●

Top cover (see


When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

RTC battery (see

RTC battery on page 59 )

●

Memory module (see

Memory module on page 60

)

●

Fan and heat sink (see

Fan/heat sink assembly on page 83 )

●

Processor (see

Processor on page 87 )

Remove the system board:

1.

Close the computer.

2.

Turn the computer upside down, with the font toward you.


3.

Disconnect the speaker cable (1) and the optical drive connector cable (2) from the system board.

4.

Turn the computer right side up, with the front toward you.

5.

Open the computer.

6.

Disconnect the following cables from the system board:

●

Display panel cable (1)

●

Webcamera/microphone cable (2)

●

Bluetooth module cable (3)

●

USB board cable (4)

●

Power connector cable (5)


7.

Remove the Phillips PM2.5×4.0 screw (1) and the two Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure.

8.

Flex the left side of the base enclosure (1) outward to provide clearance for the audio connectors (2) and the other connectors on the left side of the system board.

9.

Lift the front edge of the system board (3) until it rests at an angle.

10.

Remove the system board (4) by sliding it up and forward at an angle.

Reverse this procedure to install the system board.


Fan/heat sink assembly

NOTE:

The fan/heat sink assembly spare part kit includes replacement thermal material.


●


●


●


●


●


Description

For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory

665278-001

For use only with computer models equipped with an AMD processor and a graphics subsystem with

UMA memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with

2048-MB discrete memory

665277-001

665309-001


1024-MB discrete memory


UMA memory


665308-001

665307-001

NOTE:

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. the computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.

Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1.


2.



3.


4.



●

Optical drive (see


●

Hard drive (see


●

WLAN module (see

WLAN module on page 61 )

●

Keyboard (see


●

Top cover (see


●

System board (see

System board on page 79 )

Remove the fan/heat sink assembly:

1.

Disconnect the fan cable from the system board.

2.

Turn the system board upside down, with the fan away from you.

3.

Loosen the captive screws (1) that secure the fan/heat sink assembly to the system board.

NOTE:

The number of screws used to secure the fan/heat sink assembly to the system board varies by computer model.

NOTE:

Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.


4.

Remove the fan/heat sink assembly (2).

NOTE:

The following illustration shows the fan/heat sink assembly being removed from a computer model equipped with an AMD processor and a graphics subsystem with discrete memory. A computer model equipped with an AMD processor and a graphics subsystem with UMA memory has only four screws.

NOTE:

The following illustration shows the fan/heat sink assembly being removed from a computer model equipped with an Intel processor and a graphics subsystem with discrete memory.

A computer model equipped with an Intel processor and a graphics subsystem with UMA memory has only four screws.


The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly, processor, and system board spare part kits.

Replacement thermal material is also available in the Thermal Material Kit.

NOTE:

The following illustration shows the replacement thermal material locations on a computer model equipped with an AMD processor and a graphics subsystem with discrete memory.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

●

A thermal pad is used on the Northbridge chip (5) and the heat sink section (6) that services it

NOTE:

The following illustration shows the replacement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

●

A thermal pad is used on the Northbridge chip (5) and the heat sink section (6) that services it


Reverse this procedure to reassemble and install the fan/heat sink assembly.

Processor

NOTE:

The processor spare part kit includes replacement thermal material.


●


●


●


●


●


Description

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core, 45 W)


AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core, 45 W)







669691-001

653364-001

669690-001

653358-001

653350-001

669689-001

669688-001

653357-001


Description


AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core, 45 W)



AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W)

AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 4.0-MB L2 cache, dual core, 35 W)

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, dual core, 45 W)







Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)



Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4.0-MB L3 cache, dual core,

35 W)


35 W)


35 W)


35 W)


35 W)








653349-001

669687-001

669686-001

653356-001

672093-001

653348-001

677628-001

666175-001

634694-001

666174-001

631254-001

665116-001

666173-001

635501-001

631252-001

631255-001

631253-001

676359-001

653341-001

677152-001

653340-001

653339-001

676785-001

664662-001

653338-001


Before removing the processor, follow these steps:

1.


2.


3.


4.


●


)

●


●

WLAN module (see WLAN module on page 61 )

●

Keyboard (see


●


●

System board (see


●

Fan/heat sink assembly (see

Fan/heat sink assembly on page 83 )

Remove the processor:

1.

Use a flat-bladed screw driver to turn the processor locking screw one-half turn counterclockwise (1), until you hear a click.


2.

Lift the processor (2) straight up, and remove it.

NOTE:

The gold triangle (3) on the processor must be aligned with the triangle icon embossed on the processor socket when you install the processor.

NOTE:

The following illustration shows the processor removal process on a computer model equipped with an AMD processor.

NOTE:

The following illustration shows the processor removal process on a computer model equipped with an Intel processor.

Reverse this procedure to install the processor.


Speakers

Description

Speaker cover

Speaker Kit (includes left and right speakers and cable)


665333-001

665340-001

Before removing the speakers, follow these steps:

1.


2.


3.


4.


●


)

●


●

Keyboard (see


●


●

System board (see


Remove the speakers:

1.

Close the computer.

2.



3.

Release the rear speaker cable (1) from the clips (2) and routing channel built into the base enclosure.

4.

Remove the four Phillips PM2.5×4.0 screws (1) and the PM2.5×10.0 screw (2) that secure the rear speaker to the computer.

5.


6.

Open the computer.

7.

Release the rear speaker cable (1) from the opening in the base enclosure and the clips (2) and (3) built into the base enclosure.


8.

Remove the rear speaker (4) and cable.

9.

Remove the Phillips PM2.5×4.0 screw (1) that secures the front speaker to the base enclosure.

10.

Remove the front speaker (2).

NOTE:

When removing the front speaker, note the installation locations of two isolators (3).

Reverse this procedure to install the speakers.


Optical drive connector cable

NOTE:

The optical drive connector cable is included in the Cable Kit, spare part number

665301-001. The optical drive connector cable includes the optical drive connector.

Before removing the optical drive connector cable, follow these steps:

1.


2.


3.


4.



●

Optical drive (see


●

Hard drive (see


●

Keyboard (see


●

Top cover (see


●

System board (see


Remove the optical drive connector cable:

1.

Close the computer.

2.


3.

Release the optical drive connector cable (1) from the clips (2) and routing channel built into the base enclosure.


4.


5.

Open the computer.

6.

Release the optical drive connector cable from the clips (1) built into the base enclosure.

7.

Remove the two Phillips PM2.0×7.0 screws (1) that secure the optical drive connector to the base enclosure.

8.

Remove the optical drive connector cable (3).

Reverse this procedure to install the optical drive connector cable.

Display assembly

NOTE:

The display assembly is spared at the subcomponent level only.

Before removing the display assembly, follow these steps:

1.


2.


3.


4.


●


)

●


●

WLAN module (see WLAN module on page 61 )

●

Keyboard (see



●

Top cover (see


●

System board (see


Remove the display assembly:

1.

Release the wireless antenna cables from the clips (1) and the opening in the base enclosure.

CAUTION:

Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

2.

Remove the six Phillips PM2.5×5.0 screws (2) that secure the display assembly to the computer.

NOTE:

The left-most screw on the left hinge secures a display panel cable ground loop (3).

3.

Remove the display assembly (4).


4.

If it is necessary to replace the display bezel or any of the display assembly subcomponents:

a.

Remove the two screw covers (1) and the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. (The screw covers are available in the Display Rubber

Kit, spare part number 665337-001.)

b.

Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure.

c.

Remove the display bezel (4). The display bezel is available using spare part numbers

665300-001 (for use only with computer models in dark umber and steel gray finish) and

665299-001 (for use only with computer models in butter gold, espresso black, linen white,

Pacific blue, pearl pink, ruby red, and Sonoma red finish).


5.

If it is necessary to replace the webcam/microphone module:

a.

Detach and release the webcamera/microphone module (1) as far as the webcamera/ microphone module cable allows. (The webcamera/microphone module is attached to the display enclosure with double-sided tape.)

b.

Disconnect the webcamera/microphone module (2) from the webcamera/ microphone module.

c.

Remove the webcamera/microphone module (3). The webcamera/microphone module is available using spare part number 665365-001.

6.

If it is necessary to replace the hinge covers:

a.

Remove the two Phillips PM2.0×3.0 (1) screws that secure the hinge covers to the display enclosure.


b.

Remove the hinge covers (2). The hinge covers are available using spare part number

665314-001.

7.

If it is necessary to replace the display panel:

a.

Remove the two Phillips PM2.5×3.5 (1) screws and the six Phillips PM2.5×5.0 screws (2) that secure the display panel to the display enclosure.


b.

Lift the top edge of the display panel (1), and then swing it forward (2) until it rests upside down in front of the display enclosure.

c.

Release the adhesive strips (1) and (2) that secure the display panel cable to the display panel, and then disconnect the display panel cable (3) from the display panel.

d.

Remove the display panel. The display panel is available using spare part numbers

668279-001 and 665335-001 (for use with computer models equipped with a 15.6-in,


FHD, LED, AntiGlare display panel) and 668280-001, 668278-001, and 665334-001 (for use with computer models equipped with a 15.6-in, HD, LED, BrightView display panel).

8.

If it is necessary to replace the display hinges:

a.

Remove the eight Phillips PM2.0×2.0 screws (1) that secure the display hinges to the display panel.

b.

Remove the display hinges (2). The display hinges include the display hinges and brackets and are available using spare part number 665313-001.

9.

If it is necessary to replace the display panel cable:

a.

Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure.


b.

Release the display panel cable from the clips (2) built into the display enclosure.

c.

Remove the display panel cable. The display panel cable includes the webcamera/ microphone module cable and is available in the Display Cable Kit, using the following spare part numbers:

●

665305-001 — For use only with computer models equipped with a FHD display assembly

●

665304-001 — For use only with computer models in dark umber and steel gray finish

●

665302-001 — For use only with computer models in butter gold, espresso black, linen white, Pacific blue, pearl pink, ruby red, and Sonoma red finish

10.

If it is necessary to replace the wireless antenna cables and transceivers:

a.

Release the wireless antenna transceivers (1) from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.)

b.

Release the wireless antenna cables from the clips (2) built into the display enclosure.


c.

Remove the wireless antenna cables and transceivers (3). The wireless antenna cables and transceivers are available in the Antenna Kit, spare part number 665287-001.

Reverse this procedure to reassemble and install the display assembly.


5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

NOTE:

Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.

Starting Setup Utility

NOTE:

An external keyboard or mouse connected to a USB port can be used with Setup Utility only if

USB legacy support is enabled.

To start Setup Utility, follow these steps:

1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter Setup Utility.

Changing the language of Setup Utility

1.

Start Setup Utility.

2.

Use the arrow keys to select System Configuration > Language, and then press enter .

3.

Use the arrow keys to select a language, and then press enter .

4.

When a confirmation prompt with your language selected is displayed, press enter .

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter .

Your change takes effect immediately.

104 Chapter 5 Setup Utility (BIOS) and System Diagnostics

Navigating and selecting in Setup Utility

To navigate and select in Setup Utility, follow these steps:

1.


●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Setup Utility screen, press esc , and then follow the on-screen instructions.

NOTE:

You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Setup Utility.

2.


To exit Setup Utility menus, choose one of the following methods:

●

To exit Setup Utility menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .

●

To save your changes and exit Setup Utility menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter .

Your changes go into effect when the computer restarts.

Displaying system information

1.


2.

Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter .

Using Setup Utility 105

Restoring factory settings in Setup Utility

NOTE:

Restoring defaults will not change the hard drive mode.

To return all settings in Setup Utility to the values that were set at the factory, follow these steps:

1.


2.


3.

Use a pointing device or the arrow keys to select File > Restore Defaults.

4.

Follow the on-screen instructions.

5.

To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter .

Your changes go into effect when the computer restarts.

NOTE:

Your password settings and security settings are not changed when you restore the factory settings.

Exiting Setup Utility

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called

SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.


Determining the BIOS version

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn

+esc (if you are already in Windows) or by using Setup Utility.

1.


2.

Use a pointing device or the arrow keys to select File > System Information.

3.

To exit Setup Utility without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .

Downloading a BIOS update

CAUTION:

To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1.

Windows 7—Select Start > Help and Support > Maintain.

Windows XP—Select Start > Help and Support, and then select the software and drivers update.

2.

Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.

3.

At the download area, follow these steps:

a.

Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b.

Follow the on-screen instructions to download your selection to the hard drive. Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE:

If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.

Using Setup Utility 107

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:

1.

Windows 7—Open Windows Explorer by selecting Start > Computer.

Windows XP—Open Windows Explorer by selecting Start > My Computer.

2.

Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3.

Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

4.

Double-click the file that has an .exe extension (for example,

filename.exe).

The BIOS installation begins.

5.

Complete the installation by following the on-screen instructions.

NOTE:

After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.

Using System Diagnostics

System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start the computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery. If the battery fails the test, contact HP support to report the issue and purchase a replacement battery.

You can also view system information and error logs in the System Diagnostics window.

To start System Diagnostics:

1.

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the Startup Menu is displayed, press f2 .

2.

Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE:

If you need to stop a diagnostics test while it is running, press esc .


6 Specifications

Computer specifications

Metric

Dimensions

Depth

24.7 cm

Width

Height (front to back)

Weight

Input power

Operating voltage

37.8 cm

3.1 to 3.5 cm

2.91 kg

U.S.

9.72 in

14.88 in

1.23 to 1.39 in

6.42 lb

18.5 V dc @ 3.5 A – 65 W; 19 V dc @ 4.74 A – 90 W; or

18.5 V dc @ 6.5 A – 120 W

3.5, 4.74, or 6.5 A Operating current

Temperature

Operating

Nonoperating

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

5°C to 35°C

-20°C to 60°C

10% to 90%

5% to 95%

41°F to 95°F

-4°F to 140°F

Operating

Nonoperating

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.

Computer specifications 109

15.6-inch display specifications

Metric

Dimensions

Height

19.6 cm

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

34.7 cm

39.8 cm

Up to 16.8 million

200:1 (typical)

200 nits (typical)

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

U.S.

7.72 in

13.66 in

15.67 in

0.197 × 0.197 mm

1366 × 768

RGB vertical stripe

LED

80 × 25

2.0 W

±65° horizontal, ±50° vertical (typical)

110 Chapter 6 Specifications

Hard drive specifications

1-TB*

Dimensions

Height 12.7 mm

Length

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

Security

Seek times (typical read, including setting)

100.2 mm

69.9 mm

152 g

SATA (3 GB/sec)

97 MB/sec

ATA security

750-GB**

9.5 mm

100.2 mm

69.9 mm

110 g

SATA (3 GB/sec)

97 MB/sec

ATA security

640-GB**

9.5 mm

100.2 mm

69.9 mm

98 g

SATA

106 MB/sec

ATA security

Single track

Average (read/write)

Maximum

Logical blocks

2.0 ms

12/16 ms

21 ms

1,953,525, 168

2.0 ms

12/16 ms

21 ms

1,465,149,168

Disk rotational speed

Operating temperature

5400 RPM 7200 and 5400 rpm 7200 rpm

0°C to 60°C (32°F to 140°F)

*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

1.5 ms

12/13 ms

24 ms

1,250,263,728

Hard drive specifications 111

Hard drive specifications (continued)

500-GB*

Dimensions

Height

Length

9.5 mm

100.4 mm

Width

Weight

Interface type

Transfer rate

69.9 mm

110 g

SATA

Synchronous (maximum)

Security

Seek times (typical read, including setting)

Single track

Average (read/write)

Maximum

Logical blocks

Disk rotational speed

1.1 GB/sec

ATA security

1.5 ms

11/13 ms

22 ms

976,773,168

7200 rpm

320-GB*

7.0 mm

100.4 mm

69.9 mm

110 g

SATA

1.1 GB/sec

ATA security

1.5 ms

11/13 ms

22 ms

628,142,448

7200 rpm

250-GB*

7.0 mm

100.4 mm

69.9 mm

105 g

SATA

1.1 GB/sec

ATA security

Operating temperature

0°C to 60°C (32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.

1.5 ms

11/13 ms

22 ms

488,397,168

7200 rpm

112 Chapter 6 Specifications

7 Backup and recovery

Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed.

This chapter provides information on the following topics:

●

Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)

●

Performing a system restore (from the partition, recovery discs, or a recovery flash drive)

●

Backing up your information

●

Recovering a program or driver

Restore

In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either a set of recovery discs or a recovery flash drive immediately after software setup.

If for some other reason you need to restore your system, this can be achieved using the HP Recovery partition (select models only), without the need for recovery discs or a recovery flash drive. To check for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click

Disk Management. If the recovery partition is present, a Recovery drive is listed in the window.

CAUTION:

HP Recovery Manager (partition, or discs/flash drive) restores only software that was preinstalled at the factory. Software not provided with this computer must be reinstalled manually.

NOTE:

Recovery discs have been included if your computer does not have a recovery partition.

Restore 113

Creating restore media

HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting up the computer for the first time.

NOTE:

HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive. Handle these discs or flash drive carefully and keep them in a safe place.

NOTE:

If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

Guidelines:

●

Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.

NOTE:

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

● the computer must be connected to AC power during this process.

●

Only one set of recovery discs or one recovery flash drive can be created per computer.

NOTE:

If you are creating recovery discs, number each disc before inserting into the optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs or recovery flash drive. The next time you open Recovery Manager, you will be prompted to continue the backup creation process.

To create a set of recovery discs or a recovery flash drive:

1.

Select Start > All Programs > Recovery Manager > Recovery Media Creation.

2.


114 Chapter 7 Backup and recovery

Performing a system restore

Recovery Manager software allows you to repair or restore the computer to its original factory state.

Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.

NOTE:

A system restore needs to be performed if the computer hard drive has failed or if all attempts to correct any functional computer issues fail.

A system restore should be used as a final attempt to correct computer issues. Note the following when performing a system restore:

●

You can restore only the system that you have previously backed up. HP recommends that you use

HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as soon as you set up the computer.

●

Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.

●

Recovery Manager restores only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Restoring using the dedicated recovery partition

(select models only)

When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,

Internet favorites and settings during this process.

To restore the computer from the recovery partition, follow these steps:

1.

Access Recovery Manager in either of the following ways:

●

Select Start > All Programs > Recovery Manager > Recovery Manager.

– or –

●

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11

(System Recovery)” message is displayed on the screen.

2.

Click System Recovery in the Recovery Manager window.

3.


Performing a system restore 115

Restoring using the restore media

1.

If possible, back up all personal files.

2.

Insert the first recovery disc into the optical drive on your computer or an optional external optical drive, and then restart the computer.

– or –

Insert the recovery flash drive into a USB port on your computer, and then restart the computer.

NOTE:

If the computer does not automatically restart in the Recovery Manager, the computer boot order needs to be changed.

3.

Press f9 at system bootup.

4.

Select the optical drive or the flash drive.

5.


Changing the computer boot order

To change the boot order for recovery discs:

1.

Restart the computer.

2.

Press esc while the computer is restarting, and then press f9 for boot options.

3.

Select Internal CD/DVD ROM Drive from the boot options window.

To change the boot order for recovery flash drive:

1.

Insert the flash drive into a USB port.

2.

Restart the computer.

3.

Press esc while the computer is restarting, and then press f9 for boot options.

4.

Select the flash drive from the boot options window.


Backing up and recovering your information

It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis.

How completely you are able to recover your system depends on how recent your backup is.

NOTE:

A recovery from your most recent backup needs to be performed if the computer has a virus attack or if any major system components fail. In order to correct computer issues, a recovery should first be attempted before a system restore is attempted.

You can back up your information to an optional external hard drive, a network drive, or discs. Back up your system at the following times:

●

At regularly scheduled times

TIP:

Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Guidelines:

●

Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information on using system restore points, refer to Using Windows system restore points.

●

Store personal files in the Documents library and back up this folder periodically.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. the screen shot can be a time-saver if you have to re-enter your preferences.

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3.

Open a word-processing document, and then select Edit > Paste. the screen image is added to the document.

4.

Save and print the document.

Backing up and recovering your information 117

Using Windows Backup and Restore

Guidelines:

●

Be sure that the computer is connected to AC power before you start the backup process.

●

Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.

To create a backup:

1.

Select Start > Control Panel > System and Security > Backup and Restore.

2.

Follow the on-screen instructions to schedule and create a backup.

NOTE:

Windows includes the User Account Control feature to improve the security of the computer.

You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Using Windows system restore points

A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes.

NOTE:

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your files and settings.

When to create restore points

●

Before you add or modify software or hardware

●

Periodically, whenever the computer is functioning optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.


Create a system restore point

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.


Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.


Backing up and recovering your information 119

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

120 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

Denmark

Finland

France

Germany

India

Israel

Italy

Japan

The Netherlands

New Zealand

Norway

The People's Republic of China

Saudi Arabia

Singapore

South Africa

South Korea

Sweden

Switzerland

Taiwan

Thailand

The United Kingdom

CCC

SASO

PSB

SABS

KTL

SEMKO

SEV

BSMI

TISI

ASTA

VDE

ISI

SII

IMQ

JIS

KEMA

SANZ

NEMKO

Accredited agency

IRAM

SAA

OVE

CEBEC

ABNT

CSA

IMQ

DEMKO

FIMKO

UTE

1

6

5

1

1

1

1

1

4

7

1

1

3

1

1

1

1

1

1

1

1

1

1

2

1

1

Applicable note number

1

1

Requirements for specific countries and regions 121

Country/region Accredited agency Applicable note number

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark.

UL file number must be on each element.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² or 1.25-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.

5.

The flexible cord must be Type H05VV-F 3X0.75-mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.

6.

The flexible cord must be Type HVCTF 3×1.25-mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.

7.

For 127 V ac, the flexible cord must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3×0.75-/1.00-mm² conductor size, with plug BS 1363/A with BSI or ASTA marks.

122 Chapter 8 Power cord set requirements

9 Recycling

When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal.

HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle .

123

Index

A

AC adapter, spare part numbers

34, 36

Action keys 13

antenna

locations 10

removal 102

spare part number 32, 39,

103

Antenna Kit, spare part number

32, 39, 103

audio, product description 5

audio-in jack 16 audio-out jack 16

B

b key 12

base enclosure, spare part

numbers 27, 39, 45

battery

removal 53

spare part numbers 28, 36,

37, 53

battery bay 18

battery light 17

battery release latch 18

Blu-ray Disc R/RW FX SuperMulti

Drive

precautions 47

removal 54


41, 54

Blu-ray Disc ROM FX SuperMulti

DVD±R/RW Double-Layer Drive

precautions 47

removal 54

spare part number 41


45, 54

Bluetooth module

removal 74

spare part number 24, 38, 74

Bluetooth module cable

removal 75

spare part number 24, 39

bottom components 18

button components 11

buttons

optical drive eject 17

power 11

TouchPad 14

TouchPad on/off 14

Web browser 11

C

Cable Kit

contents 30 spare part number 24, 30, 39

cables, service considerations 46

caps lock light 13

chipset, product description 2

components

bottom 18

button 11

display 10

fingerprint reader 11

front 15

keys 12

left-side 16

lights 13

rear 15

right-side 17

speaker 11

TouchPad 14

computer feet, locations 52

computer major components 21

computer part number 20, 51

computer specifications 109

connectors, service

considerations 46

D

Digital Media Slot 15

display

specifications 110

subcomponents 31

display assembly

removal 95 spare part numbers 95

display bezel

removal 97


44

Display Cable Kit, spare part

numbers 31, 39, 102

display components 10

display enclosure, spare part

numbers 32, 39, 97

Display Hinge Kit, spare part

number 31, 40, 101

display panel

product description 4

removal 99


44, 101

display panel cable

removal 101

spare part numbers 31, 102

Display Rubber Kit, spare part

number 32, 41

Display Screw Kit, spare part

number 32, 41

drive light 17

drives, preventing damage 47

DVD±RW Double-Layer FX

SuperMulti Drive

precautions 47

124 Index

removal 54


41, 54

E

electrostatic discharge 47

equipment guidelines 50

esc key 12

Ethernet, product description 6

external media cards, product

description 7

external monitor port 16

F

fan/heat sink assembly

removal 83


39, 83

feet, locations 52


fingerprint reader board

removal 72


fingerprint reader board cable

disconnection 70

illustrated 30

fingerprint reader components 11

fn key 12

front component 15

G

graphics, product description 3

grounding guidelines 47

guidelines

equipment 50

grounding 47

packaging 49 transporting 49 workstation 49

H

hard drive

precautions 47


removal 56


36, 37, 56

specifications 111, 112

hard drive bay 18

hard drive bracket

illustrated 33

removal 57

hard drive connector cable

illustrated 30

removal 57

Hard Drive Hardware Kit

contents 33 spare part number 28, 33,

40, 56

HDMI port 16 headphone jack 16

hinge

removal 101


101

hinge cover

removal 98


J

jacks

audio-in 16 audio-out 16 headphone 16 microphone 16 network 16

RJ-45 16

K

key components 12

keyboard


removal 64


41, 43, 44, 64

keys

Action 13

b 12 esc 12 fn 12

num lk 13 numeric keypad 13

Windows applications 12

Windows logo 12

L

left-side components 16

light components 13

lights

battery 17

caps lock 13

drive 17


mute 13

optical drive 17 power 13, 17

TouchPad off 14

TouchPad on 14

webcam 10

wireless 14

M

mass storage device

precautions 47

removal 56

spare part numbers 33, 56

memory module


removal 60


37, 60

microphone

locations 10


microphone jack 16

model description 20, 52

model name 1

monitor port 16

mute light 13

N

network jack 16

num lk key 13 numeric keypad 13

O

operating system, product

description 8

optical drive

location 17

precautions 47


removal 54


41, 45, 54

optical drive bracket, removal 55

optical drive connector cable

illustrated 30

removal 94

optical drive eject button 17 optical drive light 17

Index 125

P

packaging guidelines 49

plastic parts, service

considerations 46

Plastics Kit, spare part number

29, 41, 55

pointing device, product

description 7

ports

external monitor 16

HDMI 16 monitor port 16


USB 16, 17

power button 11

power button board

removal 71


power button board cable

disconnection 70

illustrated 30

power connector 17

power connector cable

removal 77


power cord

set requirements 120


36

power light 13, 17

power requirements, product

description 8

processor


removal 87


37, 38, 43, 45, 87

product description

audio 5

chipset 2

display panel 4

Ethernet 6

external media cards 7

graphics 3

hard drives 5

keyboard 7

memory module 4

microphone 5

operating system 8

optical drive 5

pointing device 7 ports 7

power requirements 8

processors 1 product name 1

security 8

serviceability 9

video 5

wireless 6

product name 1, 19, 51 product number 20, 51

R

rear component 15

remote control, spare part

number 35

removal/replacement

preliminaries 46

procedures 51

right-side components 17

RJ-45 jack 16

RTC battery

removal 59


S

Screw Kit, spare part number 35,

41

security cable slot 17

security, product description 8

serial number 19, 51

service considerations

cables 46 connectors 46 plastic parts 46

service cover

removal 55 spare part number 29, 55

service tag 19, 51

serviceability, product description

9

Setup Utility (BIOS) 104

solid-state drive

illustrated 34

precautions 47

removal 56


44, 45, 56

speaker components 11

speaker cover

removal 91


Speaker Kit, spare part number

25, 41, 91

speakers

locations 11, 15

removal 91


specifications

computer 109

display 110

hard drive 111, 112

system board

removal 79


41, 42, 79

System Diagnostics 104

T

Thermal Material Kit, spare part

numbers 25, 38, 42, 79, 83,

87

tools required 46

top cover

removal 68


43, 68

TouchPad button 14


disconnection 70

illustrated 30

TouchPad cable, illustrated 30

TouchPad components 14

TouchPad off light 14

TouchPad on light 14

TouchPad on/off button 14

TouchPad zone 14

transporting guidelines 49

U

USB board

removal 76


USB board cable, illustrated 30

USB DVB-T TV tuner, spare part

number 35, 36

USB DVD-T antenna, spare part

number 35, 36

USB port 16, 17

126 Index

V

vents 15, 16, 18

video, product description 5

W

warranty period 20, 52

Web browser button 11

webcam 10 webcam light 10

webcamera/microphone module

removal 98


Windows applications key 12

Windows logo key 12

wireless antenna

locations 10

removal 102


103

wireless light 14

wireless, product description 6

WLAN module

removal 61


37, 38, 61

workstation guidelines 49

Index 127

HP Pavilion dv6-6c00 Entertainment Notebook PC series Guide

Assistant Bot

HP Pavilion dv6 Notebook PC

Maintenance and Service Guide

Safety warning notice

Table of contents

1 Product description

2 External component identification

Display

Buttons, speakers, and fingerprint reader (select models only)

Keys

Lights

TouchPad

Front

Rear

Left side

Right side

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Cable Kit

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Component replacement procedures

Service tag

Computer feet

Battery

Optical drive

Hard drive

RTC battery

Memory module

WLAN module

Keyboard

Top cover

Power button board

Fingerprint reader board

Bluetooth module

USB board

Power connector cable

System board

Fan/heat sink assembly

Processor

Speakers

Optical drive connector cable

Display assembly

5 Setup Utility (BIOS) and System

Diagnostics

Using Setup Utility

Starting Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

Using System Diagnostics

6 Specifications

Computer specifications

15.6-inch display specifications

Hard drive specifications

Hard drive specifications (continued)

7 Backup and recovery

Restore

Creating restore media

Performing a system restore

Restoring using the dedicated recovery partition