Made for iPhone
®
RIC and BTE
(Receiver-In-Canal)
(Behind-The-Ear)
O P E R A T I O N S M A N U A L
Made for iPhone RIC and BTE, and TruLink are compatible with iPhone
5s, iPhone 5c, iPhone 5, iPhone 4s, iPad Air, iPad (4th generation), iPad mini with Retina display, iPad mini, and iPod touch (5th generation).
Table of Contents
Overview
Preparation
Batteries
Battery Indicators
RIC 13 Insertion and Removal
BTE 13 Insertion and Removal
Operation
On & Off
Adjusting Your Hearing System
Telephone Use
Hearing System Care
Instrument Care
Hear Clear
Standard Tubing
Thin Tubing
Service and Repair
Troubleshooting Guide
Tips for Better Communication
For You
For Your Family and Friends
17
17
18
18
20
21
6
6
10
11
14
14
16
22
23
Safety Information
FDA Information
24
26
FCC Information
3
Made for iPhone RIC 13 Overview
Features, Controls and Identification
Your RIC hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Battery Compartment
(on/off control),
Location of serial number
6. Retention Lock
7. Location of manufacturer’s name and model name
8. Location of left/right side receiver indicator
9. Instant Fit Earbud
10. Location of left/right side device indicator
11. Custom Earmold
(optional)
12. RIC Custom
Power Earmold
(optional)
11
4
9
6
1
5
7
4
12
8
2
3
10
Made for iPhone BTE 13 Overview
Features, Controls and Identification
Your BTE hearing system controls include:
1. Hearing Instrument
2. Earhook
3. Microphones
4. Push Button (memory control)
4
3
5. Battery Compartment (on/off control)
6. Location of left/right side indicator,
Location of serial number
7. Location of manufacturer’s name and model name
8. Standard Earmold with tubing
9. Universal thin tube with
Instant Fit Earbud
10. Universal thin tube with
Custom Eartip
6
Serial Number
00-000000
7
1
2
5
8 9 10
5
Preparation
Batteries
Your hearing system uses a battery as its power source.
This battery size can be identified by the orange (13) color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and remove the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side of the battery) with the “+” on the battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is low.
You have approximately 30 minutes* to replace the battery. An indicator may also sound just before the battery stops working.
* Actual time between low battery indicator and shut down will vary depending on environmental noise levels and battery brand.
6
RIC 13
1
3
5
Preparation
2
4
7
Preparation
BTE 13
1 2
3 4
8
5
Preparation
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT; this could result in serious damage; if the door will not close securely, check that the battery is inserted correctly.
• Do not open the battery door too far or damage is likely to occur.
• Dispose of used batteries immediately in the proper waste or recycling container.
• Batteries vary in size and performance. Your hearing care professional is your best source for lifespan estimates and verification that you are using the proper size and type.
Warnings
Batteries are dangerous if swallowed. To help prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them – batteries have been mistaken for pills
Never put batteries in your mouth, as they can easily be swallowed
National Button Battery Ingestion Hotline:
202-625-3333
9
Preparation
RIC 13 Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front of the receiver with your thumb and forefinger. Gently insert the receiver into your ear canal (Fig. 1).
2. Wrap the hearing instrument over the top of your ear, carefully placing it behind your ear (Fig. 2).
3. Place the retention lock inside the bowl of your ear (Fig. 3).
To remove the earbud or earmold:
1. Remove the retention lock from the bowl of your ear.
2. Remove the hearing instrument from behind your ear.
3. Grasp the receiver with your thumb and forefinger. Gently pull out of your ear canal.
Do not pull with the hearing instrument case as this may damage the connection.
10
Figure 1
Figure 2
Figure 3
BTE 13 Insertion and Removal
To insert the Custom Earmold:
1. Hold the Custom Earmold with your thumb and forefinger on the outer side near the tubing (Fig. 1).
2. Tilt your hand slightly forward and gently insert the canal tip of the
Custom Earmold into your ear canal
(Fig. 2).
3. Rotate the Custom Earmold backward
(Fig. 2).
4. Softly press the Custom Earmold into place with your fingertip (Fig. 3).
5. Carefully place the BTE behind your ear wrapping the earhook over the top of your ear.
To remove the Custom Earmold:
Take the instrument from behind your ear and gently pull the Custom Earmold outward. Pulling lightly down on the earlobe may help loosen the Custom
Earmold as it is removed.
Preparation
Figure 1
Figure 2
Figure 3
11
Preparation
Instant Fit Earbud or
Custom Eartip for BTE 13
To insert the Instant Fit Earbud or
Custom Eartip:
1. Insert the Instant Fit Earbud/ Custom
Eartip into your ear canal (Fig. 1).
2. Gently wrap the BTE over your ear until it rests securely behind your ear (Fig. 2).
3. Place the lock in the concha bowl of your ear (Fig. 3).
To remove the Instant Fit Earbud or Custom Eartip:
1. Remove the lock from the concha bowl of your ear.
2. Remove the hearing instrument from behind your ear.
3. Gently grasp the tubing at the opening of the ear canal and pull outward.
Figure 1
Figure 2
Figure 3
Preparation
Helpful Hints
• Minor irritation and inflammation may occur as your ear becomes accustomed to having an object in it; if so, please contact your hearing care professional.
• If an actual allergic reaction occurs, alternative earmold materials are available; contact your hearing care professional.
• Severe swelling, discharge from the ear, excessive wax or other unusual conditions warrant immediate consultation with a physician.
12 13
Operation
On & Off
To turn ON: Insert a battery and completely close the battery door.
To turn OFF: Open the battery door until the battery no longer touches the battery contacts.
Your instrument has a Power-On delay and may require a few seconds to power on. You may hear a tone series indicating that your device is powered on.
Adjusting Your Hearing System
Your Made for iPhone hearing system and TruLink ™ are compatible with iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPad
Air, iPad (4th generation), iPad mini with Retina display, iPad mini, and iPod touch (5th generation).
To adjust your hearing system with your iOS Device:
• Ensure that the iOS device is running iOS 7.1 or higher.
the App Store SM or use the native iOS on your device (see
Pairing Your Hearing System to the iOS Device section below).
For more detailed information on hearing system functionality with the app, open the app and touch the i icon. Detailed instructions are located there.
Pairing Your Hearing Aids to the iOS Device
To adjust your hearing aids with your iOS device, you must ‘pair’ the two together so they can communicate. Please follow the instructions to ‘pair’ your iOS device and your hearing aids.
14
Operation
IMPORTANT: Before completing the following steps, ensure Bluetooth ® is enabled on your iOS device. Within the Settings menu, go to Bluetooth and toggle to On .
1. Locate then tap the Settings icon on your iOS device.
2. Within the Settings menu go to
General > Accessibility > Hearing
Aids.
3. While the iOS device searches for the hearing aids, open and close the battery door on your hearing aids (this puts the hearing aids into ‘pairing’ mode).
4a. If your name does not appear in the “Devices List” within
5-7 seconds, tap Accessibility in the upper left corner, then tap
Hearing Aids .
4b. You will see your first name and hearing aid (e.g. “Matt Hearing
Aids” or “Matthew H/As” depending on the length of the first name) when the iOS device first discovers the hearing aids.
5. Tap on the Hearing Aid Name to connect the hearing aids to the iOS device.
6. You will see two pairing requests (one for each hearing aid). Select Pair for each request. These requests may be several seconds apart.
7. Pairing is complete.
15
80
Operation Hearing System Care
You are now ready to use your iOS device to adjust your
WAX PROTECTION GUIDE
To access the native iOS hearing aid controls, triple-click the
Home button on your iOS device. From this screen you can times. Heat, moisture and foreign substances can result in poor performance.
adjust the volume, select memory or use your iOS device as a remote microphone.
Select The following is a brief description of some of our wax protection options: microphone toward the audio source. To minimize background noise and provide the best signal, place the iOS
• Use a cleaning brush or soft cloth to clean debris compartment; inspect the receiver, earbud or eartip, and
• Never use water, solvents, cleaning fluids or oil to clean your instrument.
device as close to the source as possible.
Your hearing care professional can provide further information on additional maintenance procedures for your hearing system if needed.
Right Volume/Left Volume allows you to increase and decrease
HearClear
™*
R+L Volume allows you to adjust both hearing aids simultaneously.
Normal
The Hear Clear exclusive earwax protection system uses disposable
Hear Clear
™
Receiver Wax Guards
(RIC ONLY)
RIC ONLY wax guards. The innovative wax guards prevent earwax accumulation in the hearing aid receiver. The Hear
Clear is incompatible with Extended
Receiver Tube, Biconic Wax Guard
The Hear Clear earwax protection system uses disposable wax guards. They prevent earwax accumulation in the hearing aid receiver. and Canal Bell.
hearing instruments prior to placing an outgoing call, if the hearing instruments are powered on.
16 17
Biconic Wax Guard (Wax Spring)
The Biconic Wax Guard is a small coil basket inserted into the receiver tubing of the hearing aid to prevent wax from reaching the receiver. The wax spring is typically removed and replaced by a hearing professional.
Extended Receiver Tubing
The Extended Receiver Tubing increases the distance wax must travel before reaching the receiver. It potentially allows the user to visualize the presence of wax before it enters the receiver of the hearing aid.
The Extended Receiver Tubing is incompatible with Waxceptor.
Canal Bell
The Canal Bell recesses the receiver of the hearing aid, making it more difficult for wax to reach the receiver. The Canal Bell is incompatible with the Waxceptor.
Hearing System Care
Standard Tubing
(BTE ONLY)
1. Separate the Custom Earmold from the BTE by gently pulling the tubing away from the earhook.
• Use a soft, damp cloth or a cleaning brush to clean debris from the
Custom Earmold
• Wash the Custom Earmold with warm soapy water
• Never use solvents
2. Slide the Custom Earmold tubing onto the BTE earhook when completely dry.
1
2
Your hearing care professional can provide further information on additional maintenance procedures for your hearing instrument, if needed.
Thin Tubing
(BTE ONLY)
1. Unscrew the tubing from the tip of the hearing instrument.
2. Thread the cleaner through the tubing, starting at the
1 end just removed from the hearing instrument, until it extends from the other end of the tubing.
18
Hearing System Care
3. Brush the debris off prior to removing the cleaner.
4. Clean the Earbud/Eartip with a dry cloth or brush.
5. If necessary, the Earbud/Eartip may be washed in warm, soapy water. Remove the Earbud/Eartip from the tubing prior to washing. Allow the Earbud/Eartip to dry overnight.
19
Hearing System Care
Helpful Hints
• When not wearing your hearing system, open the battery door to allow any moisture to evaporate.
• (BTE ONLY): Make sure the Custom Earmold/Earbud/
Eartip and tubing are completely dry before reconnecting to your hearing instrument earhook.
• When not in use, remove the batteries completely; place your hearing system in the storage container and store:
– In a dry, safe place
– Away from direct sunlight or heat to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach of pets and children
• Do not take apart your hearing instruments or insert the cleaning tools inside them.
Service and Repair
If, for any reason, your hearing system does not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you could easily cause further damage.
Should your hearing system fail or perform poorly, check the guide on the next page for possible solutions. If problems continue, contact your hearing care professional for advice and assistance. Many common problems may be resolved in your hearing care professional’s office.
20
Hearing System Care
Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
Low battery
Not Loud
Enough
Inconsistent
Performance
Unclear,
Distorted
Performance
Dead
SOLUTIONS
Blockage
Hearing change
Debris buildup
Low battery
Blockage
Low battery
Blockage
Defective hearing instrument
Low battery
Blockage
Crimped tubing
Replace battery
Clean or replace wax guard as needed
Contact your hearing care professional
Clean both microphone and receiver with brush
Replace battery
Clean or replace wax guard as needed
Replace battery
Clean or replace wax guard as needed
Contact your hearing care professional
Replace battery
Clean or replace wax guard as needed
Contact your hearing care professional
21
Tips for Better Communication
Your hearing care professional will recommend an appropriate schedule to help you adapt to your new hearing system.
It will take practice, time and patience for your brain to adapt to the new sounds that your hearing system provides.
Hearing is only part of how we share thoughts, ideas and feelings. Reading lips, facial expressions and gestures can help the learning process and add to what amplification alone may miss.
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first; remember, you have not heard them for a while
• Let others know what you need; keep in mind that people cannot “see” your hearing loss
• Develop realistic expectations of what your hearing instruments can and cannot do
• Better hearing with hearing instruments is a learned skill combining desire, practice and patience
22
Tips for Better Communication
For Your Family and Friends
Your family and friends are also affected by your hearing loss.
Request that they:
• Get your full attention before beginning to speak
• Look at you or sit face-to-face in a quiet room
• Speak clearly and at a normal rate and level; shouting can actually make understanding more difficult
• Rephrase rather than repeat the same words; different words may be easier to understand
• Minimize distractions while speaking
23
Safety Information
Safety Information
INTENDED USE: An air conduction hearing aid is a wearable sound-amplifying device intended to compensate for impaired hearing. Hearing aids are available in multiple gain/output levels appropriate to treat hearing losses ranging from mild to profound.
Your hearing instruments are designed to comply with the most stringent Standards of International Electromagnetic
Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges.
If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your hearing instruments might cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance.
Your hearing instruments should not be worn during an MRI procedure or in a hyperbaric chamber. Your hearing instruments are not formally certified to operate in explosive atmospheres such as coal mines or certain chemical factories. Your hearing instruments are classified as a Type B applied part under the IEC 60601-1 medical device standard.
Your hearing instruments should be stored within the temperature and humidity ranges of -40
+60 o C (140 o o C (-40 o F) to
F) and 10 to 95 percent relative humidity (rH).
Your hearing instruments are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 50 o C (122 o F).
24
Safety Information
Use on Aircrafts
The optional wireless capabilities that may be featured in your hearing instruments should not be used on an aircraft unless specifically permitted by the flight personnel. Your iPhone should be put into Airplane Mode or turned off.
25
FDA Information
Required Information
The following additional information is provided in compliance with U.S. Food and Drug Administration
(FDA) regulations:
WARNING TO HEARING AID DISPENSERS.
A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:
i. Visible congenital or traumatic deformity of the ear.
ii. History of active drainage from the ear within the previous 90 days.
iii. History of sudden or rapidly progressive hearing loss within the previous 90 days.
iv. Acute or chronic dizziness.
v. Unilateral hearing loss of sudden or recent onset within the previous 90 days.
vi. Audiometric air-bone gap equal to or greater than
15 decibels at 500 Hertz (Hz), 1,000 Hz and 2,000 Hz.
vii. Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
viii. Pain or discomfort in the ear.
26
FDA Information
IMPORTANT NOTICE FOR PROSPECTIVE
HEARING AID USERS.
Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhynolaringologists.
The purpose of the medical evaluation is to assure that all medically treatable conditions which may affect hearing are identified and treated before the hearing aid is purchased.
Following the medical evaluation, the physician will give you a written statement affirming that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or hearing aid dispenser, as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs.
If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid.
27
FCC Information
Starkey Hearing Technologies
6700 Washington Ave. South
Eden Prairie, MN 55344 USA
Wm. F. Austin House, Bramhall Technology Park
Pepper Road, Hazel Grove, Stockport SK7 5BX
United Kingdom
Waste from electronic equipment must be handled according to local regulations.
30
Notes
31
0086
“Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.
© 2014 Starkey Hearing Technologies. All Rights Reserved.
81330-007 9/14 BKLT2682-02-EE-XX
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of
Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
