ZTE Warp Connect MF920VS mobile hotspot User Guide
Below you will find brief information for mobile hotspot Warp Connect MF920VS. The Warp Connect MF920VS is a mobile hotspot that allows you to connect up to 10 Wi-Fi devices simultaneously. It also has a built-in battery that allows you to use it on the go. You can manage your network settings, update software, back up and restore your device, and connect to the internet.
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User Guide
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Boost_ZTE_MF920VS_ug_en_030117_d1]
Table of Contents
Introduction.................................................................................................................................................... 2
About the User Guide............................................................................................................................ 2
Package Contents ................................................................................................................................. 2
Additional Information ........................................................................................................................... 2
Trademarks ........................................................................................................................................... 3
Set Up Your Hotspot ..................................................................................................................................... 4
Parts and Functions .............................................................................................................................. 4
Charge the Battery ................................................................................................................................ 5
Charge Using the AC Adapter ...................................................................................................... 6
Charge Using a PC Connection .................................................................................................... 6 nano-SIM Card ...................................................................................................................................... 7
Turn Your Hotspot On and Off .............................................................................................................. 8
Activation and Service .......................................................................................................................... 9
Basic Operations ......................................................................................................................................... 10
Basics .................................................................................................................................................. 10
Device Installation ....................................................................................................................... 10
Wi-Fi (WLAN) Overview .............................................................................................................. 10
Web UI Overview ................................................................................................................................ 11
Web UI Window .................................................................................................................................. 12
Home ................................................................................................................................................... 13
Connected Devices ............................................................................................................................. 13
Settings Tab ........................................................................................................................................ 14
Wi-Fi Basic Settings .................................................................................................................... 14
Wi-Fi Advanced Settings ............................................................................................................. 16
Mobile Network Settings ............................................................................................................. 18
Device Settings ........................................................................................................................... 21
Advanced Router Settings .......................................................................................................... 25
About ................................................................................................................................................... 29
Support ................................................................................................................................................ 30
For Assistance ............................................................................................................................................ 32
Troubleshooting .................................................................................................................................. 32
Specifications ...................................................................................................................................... 34
Boost Account Information and Help .................................................................................................. 34
TOC i
Manage Your Account ................................................................................................................ 34
Re-Boost ..................................................................................................................................... 35
Copyright Information .......................................................................................................................... 35
Index ............................................................................................................................................................ 36
TOC ii
Getting Started
The following set of topics will introduce you to your Hotspot, help you get set up with service, provide an overview of the screen, and get you started with basic Hotspot operations.
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Introduction
The following topics describe the basics of using this guide and your new hotspot.
About the User Guide
Thank you for purchasing your new ZTE Warp Connect. The following topics explain how best to use this guide to get the most out of your hotspot.
Before Using Your Hotspot
Read the Get Started guide and Important Information booklet that were packaged with your hotspot thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your hotspot's setup at the time of purchase.
Screenshots and Key Labels
Screenshots and Key labels are provided for reference only. Actual windows, menus, etc. may differ in appearance.
Other Notations
In the user guide, the hotspot may be referred to either as "MF920VS," "hotspot," or " ZTE Warp
Connect."
Package Contents
See below for details on everything you will find in the box for your ZTE Warp Connect.
● ZTE Warp Connect Mobile Hotspot
● AC Adapter
● USB Cable
● Get Started Guide
● Important Information Booklet (including terms and conditions of service)
Additional Information
The following list describes additional information useful to know before you begin using your ZTE Warp
Connect.
● Your hotspot accommodates software updates. Always use the latest software.
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● Note that connection speeds may drop or connections may be disabled depending on line traffic or connection environments.
Trademarks
● ZTE and ZTE logo are trademarks or registered trademarks of ZTE Corporation in China/other countries. Copyright © 2017 ZTE Corporation. All rights reserved.
● Microsoft Windows Operating System is indicated in its abbreviated form as Windows.
● The names of companies, products, and services use in this guide are registered trademarks or trademarks of the respective companies.
3
Set Up Your Hotspot
The following topics give you all the information you need to set up your hotspot and wireless service the first time.
Parts and Functions
These topics illustrate your hotspot ’s primary parts and key functions.
Note : Your hotspot's layouts are subject to change. This user guide uses sample images only.
Hotspot Layout
The following illustration outlines your hotspot ’s primary external features and keys.
Part Description
1. External antenna interface Plug external antenna to strengthen signal.
2. Reset hole Reset your Hotspot to its factory default settings.
3. Charging/ micro-USB jack Connect the micro-USB cable for charging or tethered connections.
4. LCD screen
5. nano-SIM card tray
View device status and display the options menu.
Install the nano-SIM card.
4
6. FUNC key
● When the screen is off, press to wake up the screen.
● When the screen is on, press to access the options menu.
7. Power key Press and hold to turn on or off your Hotspot.
CAUTION! Inserting an accessory into the incorrect jack may damage the hotspot.
Icons
Icon Description
Network signal strength
Network type
Roaming status.
Connected to the Internet
Wi-Fi status and the number of connected users
Battery level
Charge the Battery
Follow these instructions to charge your hotspot's battery using either the included AC adapter or via a
USB connection on your computer.
Battery Charging Cautions
Charging Conditions : Under low temperatures charging performance decreases. Charge in temperatures between 0°C – 55°C. Do not charge in places where there is high humidity. USB charging may be unavailable depending on hotspot temperature.
Use Supplied Accessories : Always use the supplied AC adapter or micro USB cable.
Precaution for Extended Use : Your device may become hot when used for a long time or while charging, especially in high temperatures. Prolonged contact with skin may cause low-temperature burn injuries.
5
Charge Using the AC Adapter
1. Plug the USB connector into the charging/micro-USB jack on the left side of your hotspot.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
4. After charging, disconnect the hotspot from the charger.
Unplug the AC adapter from the outlet, and remove the USB cable from the phone and the
AC adapter.
ZTE Warp Connect and AC Adapter Becoming Warm or Hot
Your hotspot and the AC adapter may become warm while charging. This is not a malfunction. However, stop using them immediately if they become extremely hot; this could indicate a malfunction.
Charge Using a PC Connection
Before using a PC connection to charge your hotspot, ensure that the computer is turned on.
1. Insert the small end of the USB cord into the charging/micro-USB jack on the left side of your hotspot.
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2. Insert the large end of the USB cord into an external USB port on your computer.
3. After charging, remove the USB cable from both the hotspot and the computer.
nano-SIM Card
The nano-SIM card is an IC card containing phone number and other customer information. Your hotspot ’s nano-SIM card is preinstalled and should only be accessed if directed by a customer service representative.
Handling a nao-SIM Card
Keep the following in mind when handling a nano-SIM card.
● You are responsible for any damage caused by inserting the nano-SIM card in another-brand IC card reader, etc. Boost is not responsible in such a case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage nano-SIM card.
● See instructions included with nano-SIM card for handling.
● The SIM card is the property of Boost.
● The SIM card is replaceable (at cost) in case of loss/damage.
● Return the nano-SIM card to Boost when canceling subscription.
● Returned nano-SIM cards are recycled for environmental purposes.
● Note that nano-SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on nano-SIM card.
Boost is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or hotspot (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off the hotspot before inserting/removing the nano-SIM card.
7
Insert nano-SIM Card
Follow these instructions to insert a nano-SIM card. Remember to power off your hotspot before inserting a SIM card.
Note : Your hotspot ’s nano-SIM card is preinstalled. These instructions are for reference only.
1. Insert the tip of the tray eject tool into the hole on the nano-SIM card tray on the right side of the hotspot.
2. Place the nano-SIM card on the tray and then carefully slide the tray back into place.
Insert gently with gold IC chip facing downward.
Turn Your Hotspot On and Off
The instructions below explain how to turn your hotspot on and off.
Turn Your Hotspot On
■ Press and hold the Power key.
Your hotspot's Wi-Fi function activates and automatically connects to the Internet.
If your phone is not yet activated, see Activate Your Phone for more information.
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Turn Your Hotspot Off
■ Press and hold the Power key to turn the hotspot off.
Your hotspot will power off.
Activation and Service
Before using your hotspot, you must set up your service with Boost Mobile. You will need your hotspot ’s serial number (MEID), printed on a label located on the back of your hotspot.
For more information about your Boost Mobile account, see Boost Account Information and Help .
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com and click Activate .
2. Choose an activation option and click Next .
3. When prompted, enter the serial number (MEID) printed on the label located on the back of your hotspot.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your hotspot.
Note : You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone.
Activate Your Hotspot
After setting up your account on boostmobile.com
, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
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Basic Operations
The following topics outline basic features and operations of your hotspot.
Basics
The following topics offer an overview of your hotspot ’s basic operations.
Device Installation
The ZTE Warp Connect works with your wireless service provider’s cellular network.
Put the ZTE Warp Connect in a place where there is a strong signal from a signal tower, typically near a window or outside wall.
Wi-Fi (WLAN) Overview
Below are some basics of your hotspot's Wi-Fi (WLAN) function.
Wi-Fi (WLAN) Information
● Advanced Settings : Change your hotspot's Wi-Fi (WLAN) settings as required.
● Simultaneous Connection : Use your device to connect up to 10 Wi-Fi devices simultaneously.
● Automatic Updates for Optimizing Wi-Fi Connection : When connected by Wi-Fi, connection optimizing settings may be automatically received and updated.
Wi-Fi (WLAN) Usage Cautions
For added security, it is recommended that you change the default network name (SSID) and security key (WPA) after setting up your hotspot.
Wi-Fi (WLAN) Overview
● Your hotspot supports 802.11b/g/n. Connect Wi-Fi devices (PC, game console, etc.) via Wi-Fi for wireless data transfers.
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● Your hotspot supports Wi-Fi Protected Setup (WPS), which allows Wi-Fi connection settings to be easily configured on any WPS-compliant device.
● Enter Wi-Fi router's SSID and WPA keys to connect non-WPS-compliant Wi-Fi devices.
These settings should be performed when the device is connected the first time to another
Wi-Fi device. Thereafter, simply activate Wi-Fi (WLAN) to automatically connect your hotspot the Wi-Fi (WLAN) device.
Activate Wi-Fi (WLAN) Function
Follow the instructions below to activate your hotspot's Wi-Fi function and connect to the Internet via an available 4G LTE connection. Your device searches for and makes a connection automatically upon powering up. Use the Web UI to select a network.
1. Turn on your ZTE Warp Connect and your Wi-Fi enabled device.
2. Open the Wi-Fi application or controls on the computer or Wi-Fi enabled device that you want to connect to your ZTE Warp Connect and find the WiFi name ‘ SprintHotspot_xxx’.
3. When prompted, enter your Wi-Fi password.
4. Your Wi-Fi enabled device is now connected to the Internet.
Note: You can view the label on the hotspot to get the default Wi-Fi SSID and password.
Web UI Overview
Use the device Web UI in a browser to check or change your hotspot settings from a device connected either via Wi-Fi or by direct USB connection.
Launch the Web UI
1. Make sure the connection between your hotspot and the client is correct.
2. Launch the Internet browser and enter http://192.168.128.1
or http://myhotspot in the address bar.
The login page appears as follows. The following figure is only for your reference.
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3. Click the Login at the top right of the page and then enter the Web UI password (the default password is password ).
4. Click Login to access the Web UI.
Web UI Window
Explore the options available through the device's Web UI window.
1. Connect your hotspot to an external device via a Wi-Fi connection or a direct USB connection.
2. Launch a browser and access the Web UI by entering http://192.168.128.1
or http://myhotspot in the address bar.
The Web UI launches and displays the main window.
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Item
1. Status Indicators
Description
Indicate your device's status.
2. Language and Logout Select language and Log in/out Web UI.
3. Tab Show the configuration list for your device.
4. Menus
5. Settings Area
Show the menu of the corresponding configuration.
Show the detailed settings for corresponding menu.
Home
Check current stratus of network connection and data usage on the Home page.
Connected Devices
The Connected Devices tab lets you confirm the names and MAC addresses of devices currently connected to your hotspot and set access permissions.
Check the Connected Devices
■ Click Connected Devices > Connected to display the list of connected devices.
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Set Access Permissions
Control user's ability to access main or guest Wi-Fi. Changing this status will immediately update the status of devices listed ability to access Wi-Fi from this device, even if they have the password.
1. Click Connected Device > Access Permissions .
2. Select an access status and then click Save Changes .
Settings Tab
Set your hotspot, including Wi-Fi, Mobile Network, Device and Advance Router.
Wi-Fi Basic Settings
Set the basic Wi-Fi settings for your hotspot.
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1. Click Settings > Wi-Fi > Basic to display the basic wireless network parameters.
Wi-Fi Broadcast Isolation: Enable or disable this function. If On is selected, the devices connected to the Wi-Fi SSID will be unable to communicate with each other.
Wi-Fi Name: Service Set Identifier (SSID). Enter a string less than 32 characters as the name for your wireless local area network (WLAN).
Wi-Fi Password: Enter the Wi-Fi password.
Display Wi-Fi Name: Allow Wi-Fi name to be displayed on the hotspot.
Display Wi-Fi Password: Allow Wi-Fi password to be displayed on the hotspot.
Hide SSID: Enable or disable this function. If On is selected, the Wi-Fi name will not be broadcast.
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Mode
Authentication Method: The authentication methods are described below.
Description
OPEN
WPA2-PSK
Authentication and encryption won't be performed. There are risks that private info will be intercepted or network will be used by unauthorized individuals.
It is the securer version of WPA with implementation of the 802.11i standard.
WPA-PSK/WPA2-PSK Apply both the WPA-PSK and WPA2-PSK scheme.
Encryption Method: Select an encryption method from the drop-down list.
Maximum Connections: Choose the maximum number of the devices which connect to your
ZTE Warp Connect simultaneously.
Wi-Fi settings reset: Click the Reset button to reset all Wi-Fi settings to the default.
2. Click Save Changes to save your settings.
Wi-Fi Advanced Settings
Configure your hotspot's advanced Wi-Fi settings.
Caution for Using Wi-Fi Advanced Settings
These advanced settings should only be changed for specific circumstances.
1. Click Settings > Wi-Fi > Advanced to view the wireless network advanced parameters and the
WPS settings shown in the following figure.
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TCP NAT Timer: Set TCP NAT time.
UDP NAT Timer: Set UDP NAT time.
802.11 Mode: Select an 802.11 mode from the drop-down list.
Frequency Bandwidth: Select a frequency bandwidth from the drop-down list.
Wi-Fi Channel: Select a Wi-Fi channel from the drop-down list.
2. Click Save Changes to save your settings.
WPS Settings
You can enable Wi-Fi Protected Setup (WPS) by PIN (PIN Code) or PBC (push-button) mode on this page. If your client device supports WPS, there ’s no need to enter password manually when WPS is available.
● SSID: Select the wireless network name that you want to connect to.
● PIN: Enter the PIN that is generated by wireless access client.
● Push Button Connection : To set up a Push Button Connection:
1. Select the PBC mode in the client WPS UI.
2. Select Push Button Connection mode in the WPS page of your hotspot and click Apply .
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3. Press the KUNC key and select WPS to active the WPS function.
4. Please press the "next" button on the Client WPS UI. After a few seconds the client can access the WLAN, and the result will be shown in the Client WPS UI.
Mobile Network Settings
Manage your mobile network settings.
Mobile Settings
1. Select Settings > Mobile Network > Mobile Settings . The Mobile Settings page is shown in the following figure.
Mobile data: Turn on or off mobile data. Turn off it to prevent all Internet traffic from using the mobile broadband connection.
Auto Connect: Turn on or off Auto Connection.
2. Click Save Changes to save your settings.
APN
■ Select Settings > Mobile Network > APN . The default APN parameters are shown in the following figure. You can use the default APN to connect to the Internet. You can also add new
APNs.
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To add a new APN, follow the steps below:
1. Click Add to access the following page.
2. Enter the related parameters as described in the following table.
Parameters Description
Active Profile Name Type the profile name.
Type the APN string. APN
User Name
Password
User name is used to obtain authentication from the ISP when the connection is established
Password is used to obtain authentication from the ISP when the connection is established.
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PDP Type Choose a PDP type from the drop-down list, IPv4 / IPv6 / IPv4&IPv6.
Authentication Password Authentication Protocol (PAP) provides a simple method without encryption for the peer to establish its identity using a 2-way handshake. Challenge-Handshake Authentication Protocol (CHAP) is used to periodically verify the identity of the peer using a 3-way handshake.
3. Click Save to add the new APN.
Additional APN Options
■ To active the new APN, check the circle in front of it and then click Save Changes .
■ To edit the new APN, click Edit behind it and then change the settings.
■ To delete the new APN, click Delete behind it.
Note: The default APN cannot be edited and deleted.
Advanced Mobile Network Settings
Caution for Using Advanced Mobile Network Settings
Advanced Mobile Network Settings should only be used as directed by Boost Customer Service personnel. Certain advanced options will reset your device's connections and programming and will require reactivation.
■ Select Settings > Mobile Network > Advanced to set the mobile network advanced settings on this interface.
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Factory Reset: Click Factory Reset to reset the modem to the factory default value.
Clear Programming: Click Renew Device to clear all account information.
Data Profile: Click View Edit Data Profile to view and edit your Data Profile information.
Device Settings
Set sleep mode, manage account password, update software, back up, restore and check system log.
Preferences
1. Select Settings > Device > Sleep Mode , you can set the battery timeout on this page.
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Timeout on battery: Select a timeout time from the drop-down list.
2. Click Save Changes to save your settings.
Web Interface
1. Select Settings > Device > Web Interface . You can manage your account password on this page.
Current Password: Enter the current password,
New Password: Enter the new password.
Confirm New Password: Enter the new password again.
2. Click Save Changes to save your settings.
22
Software Update
■ Select Settings > Device > Software Update . You can update the software on this page.
Backup and Restore
■ Select Settings > Device > Backup and Restore to access menus to back up your hotspot settings to your computer, restore from the backup and restore your hotspot to its factory default settings.
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To back up your device settings to your computer, follow the steps below:
1. Click Backup now .
2. Click Save on the pop-up window.
3. Choose a location on your computer to save the backup file.
4. Click Save .
To restore from the backup, follow the steps below:
1. Click Select File to select the backup file in your computer.
2. Click Restore now .
3. To restore your device to its factory default settings, click Restore factory default .
Connection History
■ Select Settings > Device > Connection History , to view the data traffic on this page.
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System logs
■ Select Settings > Device > System logs , click Download logs to download the system logs on this page.
Advanced Router Settings
Set LAN settings, Firewall and Customization.
LAN Settings
1. Select Settings > Advanced Router > LAN Settings , the router information is shown in the following figure.
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IP Address: IP address for LAN interface.
Subnet Mask: Subnet mask for the IP address.
VPN passthrough: VPN passthrough must be enabled if you want to allow VPN tunnels to pass through your hotspot ’s firewall.
DHCP Server: Enable or disable DHCP Server function.
DHCP IP Pool: Allocate begin and end IP address for IP pool.
DHCP Lease Time: Define how long the leased IP address will be expired. The new IP address will be relocated after the IP address is expired.
DNS manual mode: Turn on or off DNS manual mode.
2. Click Save Changes to save your settings.
Firewall
■ Select Settings > Advanced Router > Firewall . You may set up firewall rules to protect your network from virus and malicious activity on the Internet.
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IP Address Filtering
To set IP Address Filtering rules, follow the steps below:
1. Turn on the IP Address Filtering.
2. Click Add .
3. Enter the related parameters as described in the following table.
Parameters Description
LAN IP Address Enter the LAN IP address.
LAN Port
WAN IP Address
Set the LAN port.
Enter the WAN IP address.
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WAN Port
Protocol
Set the WAN port.
Set which protocol will be used for filtering.
Status Set how to handle the packet if it matches with the rule.
4. Click Save Changes to add the new filtering rule.
Portmapping
To set portmapping rules, follow the steps below:
1. Turn on the Portmapping.
2. Click Add .
3. Enter the related parameters as described in the following table.
Parameters Description
Name
WAN Port
LAN IP Address
Enter a name for the rule.
Set the WAN port.
Enter the LAN IP address.
LAN Port Set the LAN port.
Protocol Set which protocol will be used for filtering.
4. Click Save Changes to add the new portmapping rule.
Customization
■ Select Settings > Advanced Router > Customization to enable or disable UPnP and Out of
Service Notification on this interface.
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About
Show your hotspot's connection information, firmware information, WWAN information, Wi-Fi details and device information.
1. Launch the Web UI on your connected device. See Web UI Overview for details.
2. Click the About tab to view the available options.
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Note: You can also save this information to your computer by clicking Save to file .
Support
Obtain support information on this interface.
1. Launch the Web UI on your connected device. See Web UI Overview for details.
2. Click the Support tab to view the available options.
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Getting Help
The following set of topics will cover troubleshooting tips, hotspot specifications, and how to contact Boost and manage your wireless service.
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For Assistance
The following topics address areas of support for your hotspot, including troubleshooting, specifications, account information, warranty information, and customer service contact information.
Troubleshooting
Check the questions and answers below for troubleshooting solutions for common hotspot issues.
Check Here First
Question : Unable to connect via Wi-Fi (WLAN)
Answer 1 : Check whether the hotspot is properly connected to the computer or other external device.
Answer 2 : If a WPS (Wi-Fi Protected Setup) connection fails, see the Wi-Fi device user guide. If you're still unable to connect, set up the hotspot Wi-Fi connection manually.
Answer 3 : To connect a WPS Pin-specified Wi-Fi device, check whether the correct PIN has been used.
Answer 4 : If OPEN WEP is the security method being used, check whether the correct WEP key is entered. If the WEP key is unknown, reset the WEP key and reconnect the device.
Answer 5 : Check whether the correct WPA key is set. If the WPA key is unknown, reset the hotspot or see the WLAN Initialization Sticker to reset the WPA key, and then reconnect the device.
WPA/WPA2 security may not be supported depending on the Wi-Fi device. See the Wi-Fi device user guide for information.
Question : Computer does not recognize the hotspot.
Answer 1 : Check whether the hotspot is properly connected to the computer or other external device.
Answer 2 : Remove the hotspot from the PC, restart the PC, and then reconnect the hotspot.
Answer 1 : Wait several seconds for installation to begin after the system recognizes any new hardware. If the installer does not automatically activate even after a period of time, remove the hotspot from the PC and reconnect it.
Answer 2 : Install driver manually.
Question : Internet connection fails.
Answer 1 : Make sure that you are within the service area.
Answer 2 : If signal reception is poor, move to where signal reception is good and then reconnect.
Answer 3 : The access point might be busy depending on the time of day. Wait a little and then reconnect.
Answer 4 : Activate the Web UI and make sure that network settings are correct.
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Question : Transmission fails quickly.
Answer 1 : Make sure that the hotspot is properly connected to PC or other device via Wi-Fi or micro
USB cable. If connected via micro USB cable, disconnect from both the hotspot and the PC or other device and reconnect.
Answer 2 : Signal reception might be poor. Check transmission where signal reception is good.
Answer 3 : Restart the hotspot.
Answer 4 : Check the hotspot battery level. If battery level is low, charge with AC adapter or with PC
via micro USB cable. See Charge the Battery for how to charge.
Question : Transmissions are slow.
Answer 1 : Signal reception might be poor. Check transmission where signal reception is good.
Answer 2 : Connection might be poor. Try again after a while.
Question : nano-SIM card is not recognized.
Answer 1
: Check whether the nano-SIM card is properly installed. For details, see nano-SIM Card for
how to install.
Answer 2 : Check the nano-SIM card for damage.
Answer 3 : Check the nano-SIM card IC chip for scratches/corrosion.
Answer 4 : Dirty nano-SIM card (particularly IC chip) may prevent recognition. Clean gently with a soft cloth.
Answer 5 : Contact Customer Service.
Question : How do I return the hotspot to the default settings (reset)?
Answer 1 : Use the device Reset key.
Answer 2 : Use the Web UI to reset the device.
Question : An old phone number appears on the Web UI.
Answer : The Web UI may display an old phone number depending on subscription terms or cancellation method.
Question : The hotspot operation is unstable.
Answer 1 : Avoid extremely high/low temperatures, high humidity, direct sunlight, dusty areas, etc.
Read "Safety Precautions" for use in a proper environment.
Answer 2 : Avoid invalid software. Operation is unguaranteed for Internet connection, etc., using other-party software.
Question : The connection suddenly failed.
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Answer 1 : The connection method may have been changed. Check connection mode on the hotspot display.
Answer 2 : Restart the hotspot.
Specifications
The following tables list your phone’s and battery’s specifications.
Hardware Specifications
Item Description
Dimensions
Weight
Main Display Size
4.16 x 2.51 x 0.57 in.
Approx. 3.9 oz.
1,4 ” in.
Internal Memory
Date Technology
Item
Data Technology
Battery Specifications
Item
Type
Capacity
256MB RAM/ 512MB ROM
Description
Band 25 / Band 26 / Band 41-Spark
Description
Lithium-ion
2300 mAh
Embedded or Removable Embedded
Boost Account Information and Help
Find out about managing your account online, buying additional minutes for your plan, and getting help.
For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at: boostmobile.com
.
Manage Your Account
Access information about your account. You can:
34
● Check your minutes.
● Re-Boost ®
(add money to your account).
● Change plans.
● And more.
From Your Computer
■ Visit boostmobile.com
, click My Account , and log in with your wireless phone number and account PIN.
From Any Other Phone
■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848).
Re-Boost
Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account.
Pay with Cash
Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available.
Pay Anytime with a Credit/Debit Card
Visit My Account at boostmobile.com
to do it online. Securely register your credit/debit card with Boost for more convenient one-time payments or to set up easy Auto Re-Boost payments.
Set Up Worry-Free Payments with Auto Re-Boost
SM
It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account —whatever’s best for you.
Visit boostmobile.com/reboost to get the details on all your Re-Boost options.
Copyright Information
©2017 Boost Worldwide, Inc. All rights reserved. Other marks are the property of their respective owners.
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Activation, 9
Back Key, 4
Package Contents, 2
Power Off, 8
Power On, 8
Turn Device Off, 8
Turn Device On, 8
Web UI
Overview, 11
Window, 12
Wi-Fi
Activate, 11
Overview, 10
WLAN
Activate, 11
Overview, 10
Index
Index 36

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Key features
- Simultaneous Wi-Fi Connection for 10 Devices
- 4G LTE Network Compatibility
- 2300 mAh Battery
- Web-based UI for Device Management
- WPS (Wi-Fi Protected Setup) Support
- Advanced Wi-Fi Settings