HP (Hewlett-Packard) dv9000 Laptop User manual

Maintenance and Service

Guide

HP Pavilion dv9000 Notebook PC

Document Part Number: 417615-003

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P.

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Core are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by

Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion dv9000 Notebook PC

Third Edition: April 2007

First Edition: August 2006

Document Part Number: 417615-003

Safety warning notice

Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

Maintenance and Service Guide iv

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–20

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–24

3.6 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26

3.7 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28

3.8 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

v Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.12 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–32

5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.15 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47

5.16 Wireless Switch Board . . . . . . . . . . . . . . . . . . . . . 5–53

5.17 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.18 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–58

5.19 USB/Magnetic Board . . . . . . . . . . . . . . . . . . . . . . 5–60

5.20 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–62

5.21 Top Cover Support Trim. . . . . . . . . . . . . . . . . . . . 5–65

5.22 Display Lid Switch Module . . . . . . . . . . . . . . . . . 5–68

5.23 Power Connector Assembly . . . . . . . . . . . . . . . . . 5–70

5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–74

5.25 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–79

5.26 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–84

Maintenance and Service Guide vi

Contents

6 Specifications

A Screw Listing

B Backup and Recovery in Windows XP

C Backup and Recovery in Windows Vista

D Display Component Recycling

E Connector Pin Assignments

F Power Cord Set Requirements

Index

vii Maintenance and Service Guide

1

Product Description

The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and extensive multimedia support.

HP Pavilion dv9000 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

■

❏

❏

❏

❏

❏

❏

❏

❏

The following processors are available, varying by computer model:

❏

❏

❏

Intel Core Duo T7200 (2.00-GHz)



Intel Core Duo T5200 (1.66-GHz)I


Intel Core Duo T2300E (1.66-GHz)

AMD Turion ML-60 2.0-GHz




Mobile AMD Sempron 3500+ (1.8-GHz)

■ The following displays are available, varying by computer model:

❏ 17.0-inch WSXGA+ BrightView (1680 × 1050) TFT display with over 16.7 million colors

❏ 17.0-inch WXGA+ BrightView (1440 × 900) TFT display with over 16.7 million colors

■ 160-, 120-, 100-, or 80-GB high-capacity hard drive, varying by computer model

■

■

■

■

512-MB DDR synchronous DRAM (SDRAM) at 667 MHz, expandable to 2.0 GB

Microsoft® Windows Vista™ Business, Windows Vista

Home Basic, and Windows® XP Professional

Full-size Windows keyboard with numeric keypad

TouchPad pointing device with on/off button and dedicated two-way scroll zone

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

■

■

■

Integrated 10/100/1000 Gigabit Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack, varying by computer model

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN devices

Support for ExpressCard

External 90-watt AC adapter with 3-wire power cord

8-cell Li-Ion battery

Stereo speakers with volume control buttons

Integrated 1.3-megapixel camera

Integrated microphones (select models only)

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Support for the following optical drives:

❏ DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe

❏ DVD±RW/R and CD-RW Double-Layer Combo Drive

Connectors:

Audio-in (microphone)

Audio-out (headphone, 2)

Consumer infrared lens

Expansion port 3

ExpressCard

External monitor

IEEE 1394a digital

Digital Media Slot

Power

RJ-11 (modem)

RJ-45 (network)

S-Video-out

Universal Serial Bus (USB) v. 2.0 (4 ports)



1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer For Disassembly,”

for more information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.7, “RTC Battery,” for more information).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any batteries at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.



1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Item

1

Component

Power light

2 Battery light

Table 1-1

Front Components

Function

On: The computer is on.

Blinking: The computer is in standby.

Off: The computer is off or in hibernation.

On: A battery is charging.

Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.



4

5

6

7

8

9

Item

3

Front Components (Continued)

Component Function

Drive light

Table 1-1

Wireless switch

Blinking: The hard drive or optical drive is being accessed.

Turns the wireless feature on or off, but does not create a wireless connection.

✎

A wireless network must be set up in order to establish a wireless connection.

Wireless light

Consumer infrared lens (select models only)

Audio-in

(microphone) jack

Blue: An integrated wireless device, such as a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.

Amber: All wireless devices are turned off.

Receives a signal from the HP Remote

Control.

Audio-out

(headphone) jack

Audio-out

(headphone) S/PDIF jack

Display lid latch

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

Provides enhanced audio performance, including surround sound and other high-end audio output.

Opens the computer.



The external components on the left side of the computer are shown below and described in Table 1-2.

Left-Side Components

2

3

Item

1

Table 1-2

Left-Side Components

Component

Security cable slot

S-Video-out jack

External monitor port

Function

Attaches an optional security cable to the computer.

✎

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an external VGA monitor or projector.



Item

4

5

8

9

6

7

10

11

Left-Side Components (Continued)


Expansion port 3

Table 1-2

Connects the computer to an optional expansion product.

✎

The computer has only one expansion port. The term expansion port 3 describes the type of expansion port.

RJ-45 (network) jack Connects a network cable.

✎

The RJ-45 (network) jack provides

Gigabit Ethernet functionality.

Connects a modem cable.

RJ-11 (modem) jack

HDMI port

(select models only)

USB ports (2)

1394 port

Connect optional USB devices.

Connects an optional IEEE 1394 or 1394a device, such as a camcorder.

Digital Media Slot light On: A digital card is being accessed.

Digital Media Slot

Connects an optional audio or video device such as a high-definition television, set-top box, DVD player, or any compatible digital or audio device.

Supports the following optional digital card formats: Secure Digital (SD) Memory Card,

MultiMediaCard (MMC), Secure Digital

Input/Output (SD I/O), Memory Stick (MS),

Memory Stick Pro (MSP), xDPicture Card

(XD), xD-Picture Card (XD) Type M.



The external components on the right side of the computer are shown below and described in Table 1-3.

Right-Side Components



2

3

Item

1

4

Table 1-3

Right-Side Components

Component

USB ports (2)

ExpressCard slot

Optical drive

Power connector

Function

Connect optional USB devices.

Supports optional ExpressCard/54 cards.

Reads an optical disc.

Connects an AC adapter.



The computer keyboard components are shown below and described in Table 1-4.

Keyboard Components



6

7

Item

1

2

3

4

5

8

Component

Function keys caps lock key fn key

Windows applications key

Arrow keys

Numeric keypad keys num lock key

Table 1-4

Keyboard Components

Windows logo key

Function

Execute frequently used system functions when pressed in combination with the fn key.

Enables caps lock and turns on the caps lock light.

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Displays the Microsoft Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Move the cursor around the screen.

Can be used like the keys on an external numeric keypad.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.



The computer top components are shown below and described in

Table 1-5.

Top Components, Part 1



2

3

4

5

6

7

8

Item

1

Table 1-5

Top Components, Part 1

Component

Integrated camera


Internal microphones

(2, select models only)

Function

Records video and captures still photos.

Record sound.

✎

A microphone icon next to each microphone opening indicates that the computer has internal microphones.

Speakers (2)

Power button

Caps lock light

Volume mute button

Volume scroll zone

Num lock light

Produce sound.

When the computer is

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ In hibernation, briefly press to exit hibernation.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer.

On: Caps lock is on.

Mutes and restores speaker sound.

Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

On: Num lock is on.



The computer top components are shown below and described in

Table 1-6.

Top Components, Part 2



2

Item

1

Component

Media button

DVD button

Table 1-6

Top Components, Part 2

Function

If QuickPlay is not installed and the computer is

■ On, opens the music program or Media menu, which allows you to select a multimedia program.

■ Off, does not function.

■ In standby, resumes from standby into

Windows.

If QuickPlay is installed and the computer is

■ On, opens the music program or Media menu, which allows you to select a multimedia program.

■ Off, opens the music program or the

Media menu, which allows you to select a multimedia program.

■ In standby, resumes from standby into

Windows.

✎

The media button does not affect the procedure for restoring from hibernation.

When the computer is

✎

On, opens the default DVD program to start a DVD in the optical drive.

✎

Off, opens QuickPlay to start a DVD in the optical drive. If the QuickPlay software is not installed, the DVD button starts in Windows.

✎

In hibernation, opens QuickPlay to start a DVD in the optical drive. If

QuickPlay is not installed, the computer resumes from hibernation.



Item

3

4

5

6

Table 1-6

Top Components, Part 2 (Continued)


Previous/rewind button

Play/pause button

Next/fast forward button

Stop button

When a disc is playing in the optical drive:

■ Plays the previous track or chapter, when pressed once.

■ Rewinds when pressed with the fn key.

When a disc is in the optical drive and is

■ Not playing, plays the disc.

■ Playing, pauses the disc.

When a disc is playing in the optical drive:

■ Play the next track or chapter, when pressed once.

■ Fast forwards when pressed with the fn key.

When a disc is playing in the optical drive, stops the current disc activity.



The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components

Item

1

2

3

4

5

Component

TouchPad light

TouchPad

Table 1-7

Touchpad Components

Left and right

TouchPad buttons

TouchPad on/off button

TouchPad vertical scroll zone

Function

Blue: TouchPad is enabled.

Amber: TouchPad is disabled.

Moves the pointer and selects or activates items on the screen.

Function like the left and right buttons on an external mouse.

Enables/disables the TouchPad.

Allows you to scroll up or down.



The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Item

1

2

Table 1-8

Bottom Components

Function Component

Battery bay

Battery release latch

Holds the battery.

Releases the battery from the battery bay.



5

6

Item

3

4

Table 1-8

Bottom Components (Continued)


Optical drive Reads an optical disc.

Secondary hard drive bay Holds an optional secondary hard drive.

Primary hard drive bay Hold the primary hard drive.

Vents (6) Enable airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Memory module compartment

Contains the memory module slots, the

Mini Card slot, and the RTC battery.



1.5 Design overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

■

■

AMD Mobile Turion and Mobile AMD Sempron processors

Audio

Display

ExpressCard

Fan

Hard drive

Intel Core Duo processors

Keyboard and TouchPad

Memory module

Mini Card module

Ä CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Setup Utility in Windows XP

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

1. Turn on or restart the computer in Windows.

2. Before Windows opens and while the “Press <F10> to enter setup” prompt is displayed in the lower-left corner of the screen, press f10 .

Using the Setup Utility

Changing the Language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2.


Troubleshooting

1. To open the Setup Utility, turn on or restart the computer in

Windows, and then press f10 while the prompt, “Press <F10> to enter setup,” is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration >

Language, and then press enter .

3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.

4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.

5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen.

Your preferences go into effect when the computer restarts in

Windows.

Navigating and Selecting in the Setup Utility

■

■

■

Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.

■

■

To choose a menu or a menu item, use the arrow keys.

To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .

To select an item, press enter .

To close a text box or return to the menu display, press

To display additional navigation and selection information while the Setup Utility is open, press f1 .

f1 .

Displaying System Information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.


Troubleshooting

1. To start the Setup Utility, turn on or restart the computer in


2. Access the system information by using the Main menu.

3. To close the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter . (The computer restarts in Windows.)

Restoring Default Settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2.

1. To start the Setup Utility, turn on or restart the computer in


2. Select Exit > Load Setup Defaults, and then press f10 .

3. When the Setup Confirmation is displayed, press enter to save your preferences.

4. To set your preferences and exit the Setup Utility, press f10 , and then follow the instructions on the screen.

The Setup Utility default settings are set when you exit the

Setup Utility and go into effect when the computer restarts.

✎

Your password, security, and language settings are not changed when you restore the factory default settings.


Troubleshooting

Using Advanced Setup Utility Features

This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to the Help and

Support Center, which is accessible only when the computer is in

Windows.

The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot.

The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt to change the boot order.

Closing the Setup Utility

You can close the Setup Utility with or without saving changes.

■ To close the Setup Utility and save your changes from the current session, use either of the following procedures:

❏ Press f10 , and then follow the instructions on the screen.

– or –

❏ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit

Saving Changes procedure, the Setup Utility closes when you press enter .


Troubleshooting

■ To close the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit >

Exit Discarding Changes, and then press enter .

After the Setup Utility closes, the computer restarts in Windows.

Setup Utility Menus

The menu tables in this section provide an overview of Setup

Utility options.

✎

Some of the Setup Utility menu listed in this chapter may not be supported by your computer.

Main Menu

Select

System Information

Table 2-1

Main Menu

To Do This

■

■

View and change the system time and date.

View identification information about the computer.

■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).


Troubleshooting

Security Menu

Select

Administrator password

Table 2-2

Security Menu

To Do This

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

Power-on password

System Configuration Menu

Table 2-3


Select

Language Support

Embedded WLAN Device

Radio

Embedded Bluetooth

Device (select models only)

Enhanced SATA support


To Do This

Change the Setup Utility language.

Enable/disable an embedded wireless LAN device.

Enable/disable an embedded Bluetooth device

(select models only).

Enable/disable enhanced SATA mode.


Troubleshooting

Select

Boot Options

Table 2-3

System Configuration Menu (Continued)

To Do This

Set the following boot options:

■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■

■

■ CD-ROM boot—Enable/disable boot from

CD-ROM.

Floppy boot—Enable/disable boot from Floppy.

Internal Network Adapter boot—Enable/disable boot from Internal Network Adapter.

■ Boot Order—Set the boot order for:

❐

❐

❐

❐

❐

❐

USB Floppy

ATAPI CD/DVD ROM Drive

Hard drive

USB Diskette on Key

USB Hard drive

Network adapter

Diagnostics Menu

Select

Hard Disk Self Test

Table 2-4


To Do This

Run a comprehensive self-test on the hard drive.


Troubleshooting

2.2 Setup Utility in Windows Vista

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working or will not load.

✎

The fingerprint reader (select models only) does not work when accessing the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

1. Turn on or restart the computer.

2. Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen, press f10 .

Using the Setup Utility

Changing the Language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration >

Language, and then press enter .

3. Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.

4. When a confirmation prompt with your preference selected is displayed, press enter to save your preference.


Troubleshooting

5. To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen.

Your preferences go into effect when the computer restarts in

Windows.

Navigating and Selecting in the Setup Utility

■

■

■

Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.

■

■

To choose a menu or a menu item, use the arrow keys.

To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .

To select an item, press enter .

To close a text box or return to the menu display, press

To display additional navigation and selection information while the Setup Utility is open, press f1 .

esc .

Displaying System Information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.


2. Access the system information by using the Main menu.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter . (The computer restarts in Windows.)


Troubleshooting

Restoring Default Settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.


2. Select Exit > Load Setup Defaults, and then press enter .

3. When the Setup Confirmation is displayed, press enter to save your preferences.

4. To set your preferences and exit the Setup Utility, press f10 , and then follow the instructions on the screen.

The Setup Utility default settings are set when you exit the

Setup Utility and go into effect when the computer restarts.

✎

Your password, security, and language settings are not changed when you restore the factory default settings.

Using Advanced Setup Utility Features

This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows.

The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences.

The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service

Boot.


Troubleshooting

The “Press <ESC> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.

Closing the Setup Utility

You can close the Setup Utility with or without saving changes.

■ To close the Setup Utility and save your changes from the current session, use either of the following procedures:

❏ Press f10 , and then follow the instructions on the screen.

– or –

❏ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .

■

When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit

Saving Changes procedure, the Setup Utility closes when you press enter .

To close the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit >

Exit Discarding Changes, and then press enter .

After the Setup Utility closes, the computer restarts in Windows.

Setup Utility Menus

The menu tables in this section provide an overview of Setup

Utility options.

✎

Some of the Setup Utility menu listed in this chapter may not be supported by your computer.


Troubleshooting

Main Menu

Select

System Information

Table 2-1

Main Menu

To Do This

■

■

View and change the system time and date.

View identification information about the computer.

■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).

Security Menu

Select

Administrator password

Table 2-2

Security Menu

To Do This

Enter, change, or delete an administrator password.

Enter, change, or delete a power-on password.

Power-on password


Table 2-3


Select

Language Support

Enhanced SATA support


To Do This

Change the Setup Utility language.

Enable/disable enhanced SATA mode.


Troubleshooting

Select

Boot Options

Button Sound


Video memory up to


Table 2-3


To Do This

Set the following boot options:

■ f10 and f12 Delay (sec.)—Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■

■

■ CD-ROM boot—Enable/disable boot from

CD-ROM.

Floppy boot—Enable/disable boot from Floppy.

Internal Network Adapter boot—Enable/disable boot from Internal Network Adapter.

■ Boot Order—Set the boot order for:

❐

❐

❐

❐

❐

❐

USB Floppy

ATAPI CD/DVD ROM Drive

Hard drive

USB Diskette on Key

USB Hard drive

Network adapter

Enable/disable the Quick Launch Button tapping sound.

Select the amount of video memory.


Troubleshooting


Select

Hard Disk Self Test

Secondary Hard Disk Self

Test (select models only)

Table 2-4


To Do This

Run a comprehensive self-test on the hard drive.

✎

On models with two hard drives, this menu option is called the Primary Hard Disk Self

Test.

Run a comprehensive self-test on a secondary hard drive.


2.3 Troubleshooting Flowcharts

Troubleshooting

Table 2-5

Troubleshooting Flowcharts Overview

2.7

2.8

2.9

2.10

2.11

2.12

2.13

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”


Troubleshooting

Table 2-5

Troubleshooting Flowcharts Overview (Continued)

2.17

2.18

2.19

2.20

Flowchart Description

2.14

2.15

2.16

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”


Troubleshooting

Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”


Troubleshooting

Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reseat the power cables in the docking device and at the AC outlet.

2. Ensure the AC power source is active.

3. Ensure that the power strip is working.

Y N

Done

Power up in docking device?

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select models, there is a separate reset button.

2. On select models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery by recharging it, moving it to another computer, or replacing it.

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done

Troubleshooting


Troubleshooting


Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

N

Loose or damaged parts?

Y

Close computer and retest.

N

Power on?

Y

Done

Reseat loose components and boards and replace damaged items.

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Troubleshooting


Troubleshooting

Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Done

Y

Press lid switch to ensure operation.

Y

N

Y

Video OK?

Check for bent pins on cable.

Video OK?

N

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

Try another display.

Internal and external video OK?

N

Replace system board.

Y

Done Done


Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Y

Internal and external video OK?

N

Go to

“Flowchart


Docking Device (if applicable).”

Troubleshooting

Done

Done


Troubleshooting

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reseat power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Remove computer, replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done


Troubleshooting

Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reseat power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from optical drive, go to

“Flowchart 2.14—No OS Loading,

Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.


Troubleshooting

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”


Troubleshooting


Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

Disc or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove disc or diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Load OS using

Operating System disc

(if applicable).


Troubleshooting


Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Run SCANDISK and check for bad sectors.

Clean virus.

Install OS and reboot.

OS loading from hard drive?

Y

N

Diagnostics on disc or diskette?

Y

N

Done

Replace hard drive.

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done


Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Check diskette for system files.

Try different diskette.

Enable drive and cold boot computer.

N

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

Nonsystem disk error?

Y

Replace the following components individually, retesting after each replacement:

■

■

Diskette drive

System board

Y

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”


Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.


Troubleshooting

Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done


Troubleshooting

Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

Replace the following components individually, retesting after each replacement:

■

■

Internal speakers

Audio board (if applicable)

Done


Flowchart 2.17—Nonfunctioning Device

Troubleshooting

Nonfunctioning device.

Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done


Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Connect computer to good external keyboard.

N

External device works?

Y

Y

Reseat internal keyboard connector

(if applicable).

Keyboard operating properly?

N


Replace internal keyboard or cable.

Done

N

Keyboard operating properly?

Y


Done


Troubleshooting

Flowchart 2.19—Nonfunctioning Pointing Device

Pointing device not operating properly.

Connect computer to good external pointing device.

N

External device works?

Y

Reseat internal pointing device connector

(if applicable).

Y

Pointing device operating properly?

N

Done


Replace internal pointing device or cable.

N

Pointing device operating properly?

Y


Done


Troubleshooting

Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Y

Network or modem jack active?

N

Y

Digital line?

N

NIC/modem configured in OS?

N

Y

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

Network or modem connection working?

Y

Reseat NIC/modem

(if applicable).

Replace

NIC/modem

(if applicable).

N

Network or modem connection working?

Y


Done

Done


3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

2

3

4

Item Description

1

Spare Part

Number

Display assemblies (include wireless antenna transceivers and cables)

For use with full-featured computer models (includes camera, camera cable, and microphones):

17.0-inch, WXGA+, TFT Dual Lamp with BrightView

17.0-inch, SXGA+, TFT Single Lamp with BrightView

17.0-inch, WXGA+, TFT Single Lamp with BrightView

432948-001

432947-001

432946-001

For use with de-featured computer models (includes microphones):



432951-001

432950-001

17.0-inch, WXGA+, TFT Single Lamp with BrightView 432949-001

✎

Refer to Section 3.3, “Display Assembly Components,”

for display assembly internal component spare part number information.

Switch cover (includes LED board and cable)

For model dv9200

For model dv9000

Power button board (includes power button board cable)

Speaker assembly

442920-001

432979-001

432987-001

432994-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)

9a

9b

9c


5 Keyboards

For use in the following countries and regions:

Belgium

Denmark,

Finland,

Norway, and Sweden

France

French Canada

Germany

Greece

Israel

Italy

Japan

441541-A41

441541-DH1

441541-051

441541-121

441541-041

441541-151

441541-BB1

441541-061

441541-291

Latin America

Netherlands

Portugal

Russia

Saudi Arabia

Spain

Switzerland

Thailand

Turkey

United Kingdom

United States

6

7

Display lid switch module (includes display lid switch module cable)

Top cover support trim

8

9d

Spare Part

Number

441541-161

441541-B31

441541-131

441541-251

441541-171

441541-071

441541-111

441541-281

441541-141

441541-031

441541-001

432993-001

432978-001

Top cover (includes TouchPad and TouchPad cable)

For model dv9200

For model dv9000

442919-001

432977-001

Plastics Kit 432981-001

ExpressCard slot bezel

Left hard drive cover (includes 2 captive screws, secured by C-clips)

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

Right hard drive cover (includes 2 captive screws, secured by

C-clips)



3–6




Table 3-1



10 Wireless switch board (includes wireless switch board cable)

11 Audio board (includes audio board cable and infrared lens)

12

For model dv9200

For model dv9000

Bluetooth module (includes Bluetooth module cable)

13

14

USB/magnetic board (includes USB/magnetic board cable)

For model dv9200

For model dv9000

System boards

G73 (includes 512 MB of video RAM)

G73M (includes 256 MB of video RAM)

G73 (includes 512 MB of video RAM) - for Germany only

For use only with UMA computer models using AMD processors

For use only with discrete computer models using

AMD processors

Spare Part

Number

432991-001

438369-001

432986-001

412766-002

438370-001

432990-001

434660-001

434659-001

441620-001

436450-001

432945-001



3–8




Table 3-1


Spare Part

Number

17

18

19

20


15 Processors (include thermal pad)



Intel Core Duo T5500 (1.66-GHz), for dv9200 models




16






Fan/heat sink assemblies

For use only with computer models using

Intel processors


AMD processors

ExpressCard assembly

Optical drive connector board

USB board (includes USB board cable)

Power connector assembly (includes power connector, power connector assembly cable, and power connector assembly bracket)

434730-001

434731-011

436157-001

436900-001

430897-001

419437-001

436069-001

431373-001

431372-001

431371-001

436070-001

434678-001

432995-001

432988-001

432992-001

432989-001

432985-001



3–10




Table 3-1


Spare Part

Number Item Description

21 Base enclosures (include wireless switch actuator)


Intel processors

22


AMD processors

Batteries

8-cell, 4.4-Ahr for use only with computer models using AMD processors

8-cell, 2.55-Ahr for use only with computer models using Intel processors

8-cell, 2.2-Ahr

23

24

Hard drives (include bracket and connector)

For use only with computer models using Intel processors:

160-GB (5400-rpm)

100-GB (7200-rpm)

For use with all computer models:

120-GB (5400-rpm)

100-GB (5400-rpm)

80-GB (5400-rpm)

Hard Drive Bracket Kit (includes the hard drive bracket and screws; not illustrated)

RTC battery (includes 2-sided tape)

436364-001

432980-001

432974-001

436904-001

434674-001

438485-001

434662-001

432998-001

432997-001

432996-001

434106-001

431436-001



3–12




Table 3-1


Spare Part


25 Mini Card modules

802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below. These countries and regions are categorized as most of the world1

(MOW1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark


(MOW2).

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

407674-001

Paraguay

Saudi Arabia

Taiwan

The United

States

Vietnam

407674-002

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



3–14




Table 3-1


Spare Part


25 Mini Card modules (Continued)


(MOW2).

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below. These countries and regions are categorized as the rest of the world

(ROW).

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g WLAN Mini Card module for use in Costa

Rica, Israel, Kuwait, Thailand, UAE, Ukraine

802.11a/b/g WLAN Mini Card module for use only in Japan

407674-002

Uruguay

Venezuela

407674-004

407674-291

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407674-003



3–16




Table 3-1


Spare Part


25 Mini Card modules (Continued)

For use only with models using AMD processors:

802.11a/b/g WLAN Mini Card module for use in the United States and Canada.

802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

26


802.11a/b/g WLAN Mini Card module for use in the countries or regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Memory modules, PC-5300, 667-MHz, 1-DIMM

For use only with models using Intel processors:

1024-MB

512-MB

256-MB


1024-MB

512-MB

256-MB

407160-001

407160-002

Uruguay

Venezuela

407159-001

407159-002

Uruguay

Venezuela

434742-001

434741-001

434740-001

432970-001

432969-001

432968-001



3–18




Table 3-1



27 Optical drives (include bezel)

Spare Part

Number


DVD/CD-RW Combo Drive 434673-001

For use only with computer models using AMD processors:



DVD±RW/R and CD-RW Double-Layer Combo

Drive with LightScribe

DVD±RW/R and CD-RW Double-Layer Combo

Drive

Cable Kit (not illustrated), includes:

Audio board cable

Bluetooth module cable

Display lid switch module cable

USB board cable

USB/magnetic board cable

432973-001

432972-001

434677-001



3.3 Display Assembly Components

Display Assembly Components

Table 3-2

Display Assembly Components

Spare Part Number Information


1 Display bezels

For use with Dual Lamp display panels with camera

For use with Dual Lamp display panels without camera

For use with Single Lamp display panels with camera

For use with Single Lamp display panels without camera

Spare Part

Number

432956-001

436068-001

432955-001

436067-001



Table 3-2

Display Assembly Components

Spare Part Number Information (Continued)

4

5

6

7

8

9

10


2 Display Hinge Kit (includes left and right display hinges)

For use with Dual Lamp display panels

For use with Single Lamp display panels

Spare Part

Number

432964-001

432963-001

3 Display inverters



Camera module

Display panels

17.0-inch, WXGA+, TFT Dual Lamp display panel with BrightView

17.0-inch, SXGA+, TFT Single Lamp display panel with BrightView

17.0-inch, WXGA+, TFT Single Lamp display panel with BrightView

Display hinge covers

432959-001

431391-001

432960-001

432954-001

432953-001

432952-001

Wireless antenna transceivers and cables

Microphones

Display Cable Kit (includes camera cable)

432965-001

432966-001

432961-001

432962-001

Display enclosures


For use with Single Lamp display panel

Display Screw Kit (includes screws and rubber screw covers, not illustrated)

432958-001

432957-001

432967-001



3.4 Mass Storage Devices

Mass Storage Devices

Table 3-3

Mass Storage Devices



1 Hard drives (include bracket and connector)

Spare Part

Number


160-GB (5400-rpm)

100-GB (7200-rpm)

438485-001

434662-001

For use with all computer models

120-GB (5400-rpm)

100-GB (5400-rpm)

80-GB (5400-rpm)

432998-001

432997-001

432996-001



Table 3-3

Mass Storage Devices



1 Hard drives (Continued)

Hard drive Bracket Kit (not illustrated)

2

Hard drive bracket rails (APD only) (not illustrated)

Hard drive screws (APD only) (not illustrated)

Hard drive connector (APD only) (not illustrated)

Optical drives

Spare Part

Number

434106-001

437385-001

437386-001

437387-001






DVD±RW/R and CD-RW Double-Layer Combo Drive with LightScribe

DVD±RW/R and CD-RW Double-Layer Combo Drive

432973-001

432972-001



3.5 Plastics Kit

Plastics Kit Components



Table 3-4

Plastics Kit


1

2


Plastics Kit

3

4

Spare Part

Number

432981-001

Includes:

ExpressCard slot bezel

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

Right hard drive cover (includes 2 captive screws, secured by

C-clips)

Left hard drive cover (includes 2 captive screws, secured by C-clips)



3.6 Cable Kit

Cable Kit Components



Table 3-5

Cable Kit


3

4

1

2

5


Cable Kit

Includes:

Audio board cable

Display lid switch module cable

Bluetooth module cable

USB board cable

USB/magnetic board cable

Spare Part

Number

434677-001



3.7 Miscellaneous

Table 3-6

Spare Parts: Miscellaneous

Description

AC adapters

HP 90-W PFC AC adapter

HP 90-W non-PFC AC adapter

Composite S-Video and audio input cable

Analog TV tuner

Composite S-Video and audio input cable

DVB-T TV tuner

DVB-T TV tuner antenna

Ear bud headset

Backpack

HP Remote Control

Logo Kit

RF cable

RF input adapter cable

TV tuner remote control

USB digital drive

USB infrared receiver

USB travel mouse

Optical wired mouse

Remote control, ExpressCard (EMEA)

Infrared emitter

Spare Part

Number

432309-001

432310-001

407939-001

407941-001

407939-001

412175-001

412176-001

371693-001

405527-001

407313-001

432984-001

408485-001

407940-001

408479-001

364727-002

408483-001

435836-001

436238-001

439254-001

439129-001



Table 3-6

Spare Parts: Miscellaneous (Continued)

Description

HP Remote Control

Remote control, ExpressCard

TV tuner, ExpressCard

TV tuner antenna

Wireless laser mouse

Power cords for use with all computer models:

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Spare Part

Number

435743-001

439128-001

439130-001

439131-001

430958-001

394279-021

Canada, French Canada, Latin America, Thailand, and the United States

Denmark

394279-001

Italy

Japan

People’s Republic of China

394279-081

394279-061

394279-291

394279-AA1

United Kingdom and Hong Kong 394279-031

Power cords for use only with computer models using Intel processors:

Argentina 394279-D01

Australia and New Zealand

India

Israel

Switzerland

394279-011

394279-D61

394279-BB1

394279-111



Table 3-6

Spare Parts: Miscellaneous (Continued)

Description

Screw Kit (include the following screws; refer to Appendix

A, “Screw Listing,” for more information on screw

specifications and usage)

For use only with computer models using Intel processors

Spare Part

Number

434676-001

For use only with computer models using AMD processors 432983-001

■ Phillips PM3.0×3.0 screw






■ Phillips PM2.0×6.0 Screw

■ Phillips PM2.0×5.0 captive screw





3.8 Sequential Part Number Listing

394279-031

394279-061

394279-081

394279-111

394279-291

394279-AA1

394279-BB1

394279-D01

394279-D61

405527-001

407159-001

Spare Part

Number

364727-002

371693-001

394279-001

394279-011

394279-021

Table 3-7

Spare Parts: Sequential Part Number Listing

Description

USB digital drive

Headset

Power cord for use in Canada, French Canada, Latin America,

Thailand, and the United States

Power cord for use in Australia and New Zealand

Power cord for use in Belgium, Europe, Finland, France,

Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Power cord for use in the United Kingdom and Hong Kong

Power cord for use in Italy

Power cord for use in Denmark

Power cord for use in Switzerland

Power cord for use in Japan

Power cord for use in The People’s Republic of China

Power cord for use in Israel

Power cord for use in Argentina

Power cord for use in India

HP Backpack




Table 3-7

Spare Parts: Sequential Part Number Listing (Continued)

407159-002

407160-001

407160-002

407313-001

407674-001

802.11a/b/g WLAN Mini Card module for use in the countries and regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela



China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela

HP Remote Control

802.11a/b/g WLAN Mini Card module for use in the MOW1 countries and regions listed below:

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

Saudi Arabia

Taiwan

The United States

Vietnam



Table 3-7


Spare Part

Number

407674-002

407674-003

407674-004

407674-291

407939-001

407940-001

Description


Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

802.11a/b/g WLAN Mini Card module for use in the ROW countries and regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g WLAN Mini Card module for use in Costa Rica,

Israel, Kuwait, Thailand, UAE, Ukraine

802.11a/b/g WLAN Mini Card module for use only in Japan

Composite S-Video and audio input cable

RF input adapter cable



Table 3-7


Spare Part

Number

408479-001

408483-001

408485-001

412175-001

412176-001

412766-002

419437-001

430897-001

430958-001

431371-001

431372-001

431373-001

431391-001

431436-001

432309-001

432945-001

432946-001

432947-001

Description

TV tuner remote control

USB infrared receiver

RF cable

DVB-T TV tuner

DVB-T TV tuner antenna

Bluetooth module (includes Bluetooth module cable)

Intel Core Duo T2300E (1.66-GHz) processor

Intel Core Duo T2250 (1.73-GHz) processor (includes thermal pad), for dv9200 models

Wireless laser mouse

AMD Turion ML-50 1.6-GHz processor



Display inverter for use with Single Lamp display panels

RTC battery (includes 2-sided tape)

HP 90W PFC AC adapter

System board for use only with discrete computer models using AMD processors

17.0-inch, WXGA+, TFT Single Lamp display assembly with

BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables)

17.0-inch, SXGA+, TFT Single Lamp display assembly with

BrightView (includes camera, camera cable, microphones, wireless antenna transceivers, and cables)



Table 3-7


Spare Part

Number

432948-001

432949-001

432950-001

432951-001

432952-001

432953-001

432954-001

432955-001

432956-001

432957-001

432958-001

432959-001

432960-001

Description

17.0-inch, WXGA+, TFT Dual Lamp display assembly with

BrightView for use with full-featured computer models

(includes camera, camera cable, microphones, wireless antenna transceivers, and cables)

17.0-inch, WXGA+, TFT Single Lamp display assembly with

BrightView (includes microphones, wireless antenna transceivers, and cables)

17.0-inch, SXGA+, TFT Single Lamp display assembly with

BrightView (includes microphones, wireless antenna transceivers, and cables)

17.0-inch, WXGA+, TFT Dual Lamp display assembly with

BrightView for use with de-featured computer models

(includes microphones, wireless antenna transceivers, and cables)

17.0-inch, WXGA+, TFT Single Lamp display panel with BrightView

17.0-inch, SXGA+, TFT Single Lamp display panel with BrightView

17.0-inch, WXGA+, TFT Dual Lamp display panel with BrightView

Display bezel for use with Single Lamp display panels with camera

Display bezel for use with Dual Lamp display panels with camera

Display enclosure for use with Single Lamp display panel

Display enclosure for use with Dual Lamp display panels

Display inverter for use with Dual Lamp display panels

Camera module



Table 3-7


Spare Part

Number

432961-001

432962-001

432963-001

432964-001

432965-001

432966-001

432967-001

432968-001

432969-001

432970-001

432971-001

432972-001

432973-001

432974-001

432977-001

432979-001

432978-001

Description

Microphones

Display Cable Kit (includes camera cable)

Display Hinge Kit for use with Single Lamp display panels

(includes left and right display hinges)

Display Hinge Kit for use with Dual Lamp display panels

(includes left and right display hinges)

Display hinge covers

Wireless antenna transceivers and cables

Display Screw Kit (includes screws and rubber screw covers)

256-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with models using AMD processors



DVD/CD-RW Combo Drive for use only with models using

AMD processors



8-cell, 4.4-Ahr battery

Top cover (includes TouchPad and TouchPad cable) for model dv9000

Switch cover (includes LED board and cable) for model dv9000

Top cover support trim



Table 3-7


432980-001

432981-001

432983-001

432984-001

432985-001

432986-001

432987-001

432988-001

432989-001

432990-001

432991-001

432992-001

432993-001

432994-001

432995-001

432996-001

432997-001

432998-001

Base enclosure for use only with computer models using

AMD processors

Plastics Kit

Escrow Kit for use only with computer models using AMD processors

Olga Kit

Power connector assembly (includes power connector assembly cable and power connector assembly bracket)

Audio board (includes audio board cable and infrared lens) for model dv9000

Power button board (includes power button board cable)

ExpressCard assembly

USB board (includes USB board cable)

USB/magnetic board (includes USB/magnetic board cable) for model dv9000

Wireless switch board (includes wireless switch board cable)

Optical drive connector board

Display lid switch module (includes display lid switch module cable)

Speaker assembly

Teasing/fan assembly for use only with computer models using AMD processors

80-GB, 5400-rpm hard drive (includes bracket and connector) for use with all computer models





Table 3-7


434106-001

434659-001

434660-001

434662-001

434673-001

434674-001

434676-001

434677-001

434678-001

434730-001

434731-001

434740-001

434741-001

434742-001

435743-001

435659-001

435836-001

Hard Drive Bracket Kit

G73M system board (includes 256-MB of video RAM and thermal pad)

G73 system board (includes 512-MB of video RAM and thermal pad)

100-GB, 7200-rpm hard drive (includes bracket and connector) for use only with computer models using Intel processors

DVD/CD-RW Combo Drive

8-cell, 2.2-Ahr battery

Screw Kit for use only with computer models using Intel processors

Cable Kit

Fan/heat sink assembly (includes thermal pad)

Intel Core Duo T7200 (2.0-GHz) processor (includes thermal pad)

Intel Core Duo T5600 (1.8-GHz) processor (includes thermal pad)

256-MB memory module, PC-5300, 667-MHz, 1-DIMM for use only with models using Intel processors



HP Remote Control

Hard Drive Hardware Kit

USB travel mouse



Table 3-7


Spare Part

Number

436067-001

436068-001

436069-001

436070-001

436157-001

436238-001

436364-001

436450-001

436900-001

436904-001

437385-001

437386-001

437387-001

438369-001

438370-001

438485-001

439128-001

Description

Display bezel for use with Single Lamp display panels without camera

Display bezel for use with Dual Lamp display panels without camera

IAMD Turion ML-60 2.0-GHz processor

Immobile AMD Sempron 3500+ (1.8-GHz) processor

Intel Core Duo T5500 (1.66-GHz) processor (includes thermal pad), for use with dv9200 models

Optical wired mouse

Base enclosure (includes wireless switch actuator)

System board for use only with UMA computer models using

AMD processors

Intel Core Duo T5200 (1.66-GHz) processor (includes thermal pad), for use with dv9200 models

I8-cell, 2.55-Ahr battery for use only with computer models using Intel processors

Hard drive bracket rails (APD only)

Hard drive screws (APD only)

Hard drive connector (APD only)

Audio board (includes audio board cable and infrared lens) for model dv9200

USB/magnetic board (includes USB/magnetic board cable) for model dv9200

I160-GB (5400-rpm) hard drive for use only with computer models using Intel processors

Remote control, ExpressCard



Table 3-7


Spare Part

Number

439129-001

439130-001

439131-001

439254-001

441541-001

441541-031

441541-041

441541-051

441541-061

441541-071

441541-121

441541-161

441541-281

441541-B31

441541-DH1

441620-001

442919-001

442920-001

Description

Infrared emitter

TV tuner, ExpressCard

TV tuner antenna

Remote control, ExpressCard (EMEA)

Keyboard for use in the United States

Keyboard for use in the United Kingdom

Keyboard for use in Germany

Keyboard for use in France

Keyboard for use in Italy

Keyboard for use in Spain

Keyboard for use in French Canada

Keyboard for use in Latin America

Keyboard for use in Thailand

Keyboard for use in the Netherlands

Keyboard for use in Denmark, Finland, Norway, and Sweden

G73 system board (includes 512 MB of video RAM) for use in

Germany only

Top cover (includes TouchPad and TouchPad cable) for model dv9200

Switch cover (includes LED board and LED board cable) for model dv9200


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed.

Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package, “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.



4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes

■

■

■

■

■

Antistatic tape.

Antistatic smocks, aprons, and sleeve protectors.

Conductive bins and other assembly or soldering aids.

Nonconductive foam.

Conductive tabletop workstations with ground cords of one megohm resistance.

■ Static-dissipative tables or floor mats with hard ties to the ground.

Field service kits.

Static awareness labels.

Material-handling packages.

Nonconductive plastic bags, tubes, or boxes.

Metal tote boxes.

Electrostatic voltage levels and protective materials.



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many as 109 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer.

Make special note of each screw size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing,”

for detailed information on screw sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location

5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

Disassembly Sequence Chart

# of Screws Removed Description

Preparing the Computer For

Disassembly

Battery 0



5.10

5.11

5.12

5.13

Section

5.4

5.5

5.6

5.7

5.8

5.9

Disassembly Sequence Chart (Continued)

Description

Hard Drive

Computer Feet

# of Screws Removed

Memory Module

2 loosened to remove the memory module compartment cover

0

RTC Battery

Mini Card Module

2

Ä

To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting

Start > Help and Support > Contact support.

Optical Drive

2 loosened to remove each hard drive cover

4 removed to disassemble each hard drive

0

Switch Cover

Keyboard

Speaker Assembly

Power Button Board

4

2

1

1 to remove the optical drive

2 to remove the optical drive bracket

6



5.19

5.20

5.21

5.22

5.23

5.15

5.16

5.17

5.18

Section

5.14

5.24

5.25

5.26

Disassembly Sequence Chart (Continued)

Description

Display Assembly

Display bezel

Camera module

Display inverter

Display panel

Display hinges


Wireless antenna transceivers

Microphones

Camera cable

Top Cover

Wireless Switch Board

Audio Board

Bluetooth Module

USB/Magnetic Board

ExpressCard Assembly

Top Cover Support Trim

Display Lid Switch Module

Power Connector Assembly

System Board

Fan/Heat Sink Assembly

Processor

# of Screws Removed

1

4

1

2

0

4

0

0

6

4

6

5

0

0

18

2

5

0

2 to remove the power connector assembly bracket

1 to remove the USB board

1 to remove the power connector assembly

7

7 loosened

1 loosened



5.3 Preparing the Computer For

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.

Battery Spare Part Number Information

8-cell, 4.4-Ahr battery for use only with computer models using AMD processors

8-cell, 2.55-Ahr battery for use only with computer models using Intel processors

8-cell, 2.2-Ahr battery for use with all computer models

432974-001

436904-001

434674-001

4. Remove the battery by following these steps: a. Turn the computer upside down with the front panel toward you.


Removal and Replacement Procedures b. Slide and hold the battery release latch 1 to the left.

(The front edge of the battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back.

d. Remove the battery.

5–6

Removing the Battery

Reverse the above procedure to install the battery.



5.4 Hard Drive

Hard Drive Spare Part Number Information

Hard drives (include bracket and connector)


160-GB (5400-rpm)

100-GB (7200-rpm)

For use with all computer models (all 5400 rpm):

438485-001

434662-001

120-GB

100-GB

80-GB

432998-001

432997-001

432996-001

Hard Drive Bracket Kit 434106-001




Section 5.3

).

2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure each hard drive cover to the computer.

3. Lift the right side of the cover 2 and swing it to the left.

4. Remove the hard drive cover.

✎

The hard drive covers are included in the Plastics Kit, spare part number 432981-001.

5–8

Removing the Hard Drive Covers



5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer.

6. Remove the hard drive from the hard drive bay.

Removing the Hard Drive



7. Remove the four Phillips PM3.0×3.0 screws 1 that secure the hard drive bracket to the hard drive.

8. Lift the bracket 2 straight up to remove it from the hard drive.

✎

The hard drive bracket and the screws used to secure the bracket to the hard drive are included in the Hard Drive

Bracket Kit, spare part number 434106-001.

5–10

Removing the Hard Drive Bracket

Reverse the above procedure to install and reassemble the hard drives.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 432982-001.

The feet attach to the base enclosure in the locations illustrated below.

Computer Feet Locations



5.6 Memory Module

Memory Module Spare Part Number Information

Memory modules, PC-5300, 667-MHz, 1-DIMM


1024-MB

512-MB


1024-MB

512-MB

256-MB

434742-001

434741-001

432970-001

432969-001

432968-001


Section 5.3

).



2. Loosen the two captive Phillips PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer.

3. Lift the front of the memory module compartment cover 2, and then swing it back.

4. Remove the memory module compartment cover.

✎

The memory module compartment cover is included in the

Plastics Kit, spare part number 432981-001.

Removing the Memory Module Compartment Cover



5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

6. Slide the module 2 away from the socket at an angle.

✎

Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket.

5–14

Removing a Memory Module

Reverse the above procedure to install a memory module.



5.7 RTC Battery

RTC Battery Spare Part Number Information

RTC battery (includes 2-sided tape) 431436-001


Section 5.3

).

2. Remove the memory module compartment cover

( Section 5.6

).

3. Disconnect the RTC battery cable 1 from the system board.

4. Remove the RTC battery 2.

✎

The RTC battery is secured to the computer by 2-sided tape.

All replacement RTC battery spare part kits include

2-sided tape.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery.



5.8 Mini Card Module

Mini Card Module




Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Canada

Chile

Dominican

Republic

Guam

Guatemala

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

407674-001

Paraguay

Saudi Arabia

Taiwan

The United States

Vietnam


407674-002

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

The Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



Mini Card Module


802.11a/b/g WLAN Mini Card module for use in the ROW countries and regions listed below:

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

407674-003

Uruguay

Venezuela

802.11b/g WLAN Mini Card module for use in Costa Rica,

Israel, Kuwait, Thailand, UAE, Ukraine.

407674-004

802.11a/b/g WLAN Mini Card module for use only in Japan 407674-291


407160-001 802.11a/b/g WLAN Mini Card module for use in the United States and Canada.


China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11b/g WLAN Mini Card module for use in the United States and Canada.

407160-002

Uruguay

Venezuela

407159-001

802.11b/g WLAN Mini Card module for use in the countries and regions listed below:

407159-002

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela

1. Prepare the computer for disassembly (

Section 5.3

).

2. Remove the memory module compartment cover

( Section 5.6

).



3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module.

4. Remove the two Phillips PM2.0×11.0 screws 2 that secure the Mini Card module to the computer. (The edge of the module opposite the socket rises away from the computer).

5. Remove the module 3 by pulling it away from the socket at an angle.

✎

Mini Card modules are designed with a notch 4 to prevent incorrect installation into the Mini Card module socket.

5–18

Removing a Mini Card Module

Reverse the above procedure to install a Mini Card module.



5.9 Optical Drive

Optical Drive Spare Part Number Information





For use with all computer models



434673-001

432971-001

432973-001

432972-001


Section 5.3

).



2. Remove the Phillips PM2.5×8.0 screw 1 that secures the optical drive to the computer.

3. Insert a thin tool, such as a paper clip 2, into the media tray release hole. (The optical drive media tray releases from the optical drive.)

4. Use the media tray frame to slide the optical drive 3 out of the computer.

5. Remove the optical drive.

Removing the Optical Drive



6. Position the optical drive with the optical drive bracket toward you.

7. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive.

8. Remove the optical drive bracket 2.

Removing the Optical Drive Bracket

Reverse the above procedure to reassemble and install the optical drive.



5.10 Switch Cover

Switch Cover Spare Part Number Information

432979-001 Switch cover (includes LED board and LED board cable), for model dv9000

Switch cover (includes LED board and LED board cable), for model dv9200

442920-001


Section 5.3

).

2. Close the computer.

3. Turn the computer upside down with the front panel toward you.

4. Remove the six Phillips PM2.0×5.0 screws that secure the switch cover to the computer.

5–22

Removing the Switch Cover Screws



5. Turn the computer display-side up with the front toward you.

6. Open the computer as far as possible.

7. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.

Releasing the Switch Cover



8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board.

9. Remove the switch cover.

5–24

Disconnecting the LED Board Cable

Reverse the above procedure to install the switch cover.



5.11 Keyboard

Keyboard Spare Part Number Information

For use in the following countries and regions:

Belgium

Denmark,

Finland,

Norway, and Sweden

France

French Canada

Germany

Greece

Israel

Italy

Japan

441541-A41

441541-DH1

441541-051

441541-121

441541-041

441541-151

441541-BB1

441541-061

441541-291

Latin America

Netherlands

Portugal

Russia

Saudi Arabia

Spain

Switzerland

Thailand

Turkey

United Kingdom

United States

441541-161

441541-B31

441541-131

441541-251

441541-171

441541-071

441541-111

441541-281

441541-141

441541-031

441541-001


Section 5.3

).

2. Remove the switch cover (

Section 5.10

).



3. Remove the Phillips PM2.5×7.0 screw that secures the keyboard to the computer.

Removing the Keyboard Screw, Part 1



4. Turn the computer display-side up with the front panel toward you.

5. Open the computer as far as possible.

6. Remove the three silver Phillips PM2.5×5.0 screws that secure the keyboard to the computer.

Removing the Keyboard Screws, Part 2



7. Lift the rear edge of the keyboard 1 until it rests at an angle.

8. Slide the keyboard 2 back to disengage the tabs on the front edge of the keyboard from the top cover.

9. Swing the keyboard 3 forward until it rests on the palm rest.

Releasing the Keyboard



10. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board.

Disconnecting the Keyboard Cable

11. Remove the keyboard.

Reverse the above procedure to install the keyboard.



5.12 Speaker Assembly

Speaker Assembly Spare Part Number Information

Speaker assembly 432994-001


Section 5.3

).


Section 5.10

).

3. Remove the keyboard ( Section 5.11

).

4. Disconnect the speaker assembly cable 1 from the power button board.

5. Remove the the wireless antenna cables and microphone cable from the clips 2 in the speaker assembly.

5–30

Releasing the Speaker Assembly



6. Remove the two black Phillips PM2.5×5.0 screws 1 that secure the speaker assembly to the computer.

7. Remove the speaker assembly 2.

Removing the Speaker Assembly

Reverse the above procedure to install the speaker assembly.



5.13 Power Button Board

Power Button Board Spare Part Number Information

Power button board (includes power button board cable) 432987-001


Section 5.3

).


Section 5.10

).

3. Remove the keyboard ( Section 5.11

).

4. Disconnect the following cables from the power button board:

1 Display lid switch module cable

2 Microphone cable

3 Speaker assembly cable

5. Release the ZIF connector 4 to which the power button board cable is connected and disconnect the cable 5.

5–32

Disconnecting the Power Button Board Cables



6. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the power button board to the computer.

7. Remove the power button board 2.

Removing the Power Button Board

Reverse the above procedure to install the power button board.



5.14 Display Assembly

Display Assembly Spare Part Number Information

For use with full-featured computer models (includes camera, camera cable, and microphones)




For use with de-featured computer models

(includes microphones)




432947-001

432946-001

432948-001

432950-001

432949-001

432951-001


Section 5.3

) and

remove the following components:

❏

❏

❏

❏

Memory module compartment cover (

Switch cover (

Keyboard (

Section 5.10

Section 5.11

Speaker assembly (

)

)

Section 5.12

)

Section 5.8

)



2. Close the computer.

3. Turn the computer upside down with the rear panel toward you.

4. Remove the two Phillips PM2.5×8.0 screws that secure the display assembly to the computer.

Removing the Display Assembly Screws



5. Turn the computer display-side up with the front toward you.

6. Open the computer to an upright position.

7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the power button board.

8. Remove the wireless antenna cables and the camera cable from the clips 3 in the top cover.

9. Disconnect the camera cable 4 from the system board.

5–36

Disconnecting the Display Cables



Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

10. Remove the two Phillips PM2.5×8.0 screws 1 and the two silver Phillips PM2.5×5.0 screws 2 that secure the display assembly to the computer.

11. Remove the display assembly 3.

Removing the Display Assembly



12. Remove the following:

1 Three rubber screw covers on the display bezel top edge

2 Two rubber screw covers on the display bezel bottom edge

3 Five Phillips PM2.5×8.0 screws

✎

The display rubber screw covers are included in the Display

Screw Kit, spare part number 432967-001.

5–38

Removing the Display Bezel Screws



Display Assembly Subcomponents


Display bezels

For use with Dual Lamp display panels with camera

For use with Dual Lamp display panels without camera

For use with Single Lamp display panels with camera

For use with Single Lamp display panels without camera

432956-001

436068-001

432955-001

436067-001

13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure.

14. Remove the display bezel 3.

Removing the Display Bezel



Camera module



432960-001

✎

The camera module is secured to the display enclosure by a

2-sided adhesive pad. Apply removal force to the middle of the module to remove it.

15. Remove the camera module 1 from the display enclosure.

16. Disconnect the camera cable 2 from the camera module.

5–40

Removing the Camera Module





Display inverters



432959-001

431391-001

17. Remove the inverter 1 from the display enclosure.

18. Disconnect the display cable 2 and the backlight cable 3 from the display inverter.

Removing the Display Inverter





Display panels

17.0-inch, WXGA+, TFT Dual Lamp display panel with

BrightView

17.0-inch, SXGA+, TFT Single Lamp display panel with

BrightView

17.0-inch, WXGA+, TFT Single Lamp display panel with

BrightView

432954-001

432953-001

432952-001

19. Remove the six Phillips PM2.5×8.0 screws 1 that secure the display panel to the display enclosure.

20. Remove the display panel 2.

5–42

Removing the Display Panel





Display Hinge Kits




432964-001

432963-001

432965-001

21. Remove the two Phillips PM2.0×3.0 screws 1 that secure each display hinge to the display enclosure.

22. Remove the display hinges 2.

23. Slide the left and right display hinge covers 3 off of the display hinges.

Removing the Display Hinges





Wireless antenna transceivers and cables 432966-001

24. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips PM2.0×4.0 screws 1 that secure each transceiver to the display enclosure.

25. Remove the wireless antenna cables from the clips 2 built into the display enclosure.

26. Detach the wireless antenna transceivers 3 from the display enclosure.

27. Remove the wireless antenna cables 4.

5–44

Removing the Wireless Antenna Transceivers and Cables





Microphones 432961-001

28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure.

29. Remove the microphone receivers 2 from the clips in the display enclosure.

30. Remove the microphone cables 3 from the display enclosure.

Removing the Microphones





Display Cable Kit (includes camera cable) 432962-001

31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure.

32. Remove the camera cable 2 from the display enclosure.

5–46

Removing the Camera Cable

Reverse the above procedure to reassemble and install the display assembly



5.15 Top Cover

Top Cover Spare Part Number Information

Top cover (includes TouchPad and TouchPad cable) for use with model dv9000

Top cover (includes TouchPad and TouchPad cable) for use with dv9200

432977-001

442919-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

Hard drive (

Keyboard (

Section 5.4

Optical drive (

Switch cover (

Section 5.9

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Turn the computer upside down with the front toward you.

3. Remove the eight Phillips PM2.5×8.0 screws that secure the top cover to the computer.

Removing the Top Cover Screws, Part 1



4. Remove the four silver Phillips PM2.5×5.0 screws that secure the top cover to the computer.




5. Turn the computer right-side up with the front toward you.

6. Disconnect the power button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected.

7. Release the ZIF connector to which the TouchPad cable is attached and disconnect the TouchPad cable 3.

Disconnecting the Top Cover Cables



8. Remove the five Phillips PM2.5×8.0 screws 1 and the silver

Phillips PM2.5×5.0 screw 2 that secures the top cover to the computer.




9. Lift the rear edge of the top cover until it disengages from the computer, and remove the top cover.

Removing the Top Cover

Reverse the above procedure to install the top cover.



5.16 Wireless Switch Board

Wireless Switch Board Spare Part Number Information

Wireless switch board 432991-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board.

Removing the Wireless Switch Board



3. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the wireless switch board to the base enclosure.

4. Remove the wireless switch board 2.

Removing the Wireless Switch Board

Reverse the above procedure to install the wireless switch board.



5.17 Audio Board

Audio Board Spare Part Number Information

432986-001 Audio board (includes audio board cable and infrared lens) for use with dv9000

Audio board (includes audio board cable and infrared lens) for use with dv9200

438369-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the audio board to the computer.

3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure.

4. Remove the audio board 3.

5. Disconnect the audio board cable 4 from the system board.

✎

The audio board cable is included with the audio board spare part kit and is also included in the Cable Kit, spare part number

434677-001.

Removing the Audio Board

Reverse the above procedure to install the audio board.



5.18 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth module cable) 412766-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Disconnect the Bluetooth module cable 1 from the system board.

✎

The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001.

3. Route the Bluetooth module cable 2 under the system board.

4. Remove the two silver Phillips PM2.0×3.0 screws 3 that secure the Bluetooth module to the base enclosure.

5. Remove the Bluetooth module 4.

Removing the Bluetooth Module

Reverse the above procedure to install the Bluetooth module.



5.19 USB/Magnetic Board

USB/Magnetic Board Spare Part Number Information

432990-001 USB/magnetic board (includes USB/magnetic board cable) for use with dv9000

USB/magnetic board (includes USB/magnetic board cable) for use with dv9200

438370-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Disconnect the USB/magnetic board cable 1 from the

ExpressCard assembly.

✎

The USB/magnetic board cable is included with the

USB/magnetic board spare part kit and is also included in the

Cable Kit, spare part number 434677-001.

3. Remove the silver Phillips PM2.5×5.0 screw 2 that secures the USB/magnetic board to the base enclosure.

4. Remove the USB/magnetic board 3.

Removing the USB/Magnetic Board

Reverse the above procedure to install the USB/magnetic board.



5.20 ExpressCard Assembly

ExpressCard Assembly Spare Part Number Information

ExpressCard assembly 432988-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

Hard drive ( Section 5.4

Optical drive (

Switch cover (

Keyboard (

Speaker assembly (

Display assembly (

Top cover (

)

Section 5.9

Section 5.10

Section 5.11

Section 5.12

Section 5.14

Section 5.15

USB/magnetic board (

)

)

)

)

)

)

Section 5.19

)



2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot.

3. Remove the ExpressCard slot bezel 2.

✎

The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001.

Removing the ExpressCard Slot Bezel



4. Remove the four silver Phillips PM2.5×5.0 screws 1 that secure the ExpressCard assembly to the system board.

5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board.

6. Remove the ExpressCard assembly 3.

5–64

Removing the ExpressCard Assembly

Reverse the above procedure to install the ExpressCard assembly.



5.21 Top Cover Support Trim

Top Cover Support Trim Spare Part Number Information

Top cover support trim 432978-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)




3. Remove the four Phillips PM2.5×8.0 screws that secure the top cover support trim to the computer.

Removing the Top Cover Support Trim Screws



4. Turn the computer right-side up with the front toward you.

5. Remove the Phillips PM2.5×8.0 screw 1 that secures the top cover support trim to the computer.

6. Remove the top cover support trim 2.

Removing the Top Cover Support Trim

Reverse the above procedure to install the top cover support trim.



5.22 Display Lid Switch Module

Display Lid Switch Module Spare Part Number Information

Display lid switch module 432993-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏


Optical drive (

Switch cover (

Keyboard (

Speaker assembly (

Display assembly (

Top cover (

)

Section 5.9

Section 5.10

Section 5.11

Section 5.12

Section 5.14

Section 5.15

Top cover support trim (

)

)

)

)

)

)

Section 5.21

)



2. Remove the display lid switch module by firmly pulling it off the fan/heat sink assembly.

✎

The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply removal force to the middle of the module to remove it.

Removing the Display Lid Switch Module

✎

The display lid switch module cable is included with the display lid switch module spare part kit and is also included in the Cable Kit, spare part number 434677-001.

Reverse the above procedure to install the display lid switch module.



5.23 Power Connector Assembly

Power Connector Assembly Spare Part Number Information

Power connector assembly (includes power connector assembly cable and power connector assembly bracket)

432985-001

USB board 432989-001


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Top cover (

Section 5.4

Section 5.9

Section 5.15

)

)

Section 5.10

Section 5.11

Speaker assembly (

Display assembly (

)

)

)

Section 5.12

Section 5.14

)

)



2. Remove the two silver Phillips PM2.5×5.0 screws 1 that secure the power connector assembly bracket to the computer.

3. Remove the power connector assembly bracket 2.

Removing the Power Connector Assembly Bracket



4. Remove the silver Phillips PM2.5×5.0 screw 1 that secures the USB board to the computer.

5. Remove the USB board 2.

6. Disconnect the USB board cable 3 from the USB board and remove the cable from the clips 4 in the base enclosure.

✎

The USB board cable is included with the USB board spare part kit and is also included in the Cable Kit, spare part number

434677-001.

5–72

Removing the USB Board



7. Remove the black Phillips PM2.5×5.0 screw 1 that secures the power connector assembly to the computer.

8. Remove the power connector assembly 2 from its location in the base enclosure.

Releasing the Power Connector Assembly

Reverse the above procedure to install the USB board and power connector assembly.



5.24 System Board

System Board Spare Part Number Information

For use with only computer models using Intel processors:

G73 (includes 512-MB of video RAM)

G73M (includes 256-MB of video RAM)

G73 (includes 512 MB of video RAM) - for Germany only

434660-001

434659-001

441620-001

For use only with UMA computer models using AMD processors

For use only with discrete computer models using

AMD processors

436450-001

432945-001

✎

When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

■

Memory modules ( Section 5.6

)

RTC battery (

Section 5.7

)

Mini Card module ( Section 5.8

)

Bluetooth module ( Section 5.18

)

ExpressCard assembly ( Section 5.20

)

Optical drive connector module ( Section 5.24

)

Fan/heat sink assembly ( Section 5.25

)

Processor (

Section 5.26

)


Section 5.3

) and


❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Section 5.4

Section 5.9

Section 5.11

)

)

)

Section 5.10

)



❏

❏

❏

❏

❏

❏

❏

❏

❏

Speaker assembly (

Display assembly (

Top cover (

Section 5.12

Section 5.14

Section 5.15

Wireless switch board (

Audio board (

Section 5.16

Section 5.17


)

)

)

Section 5.19


USB board (

)

Section 5.23

Section 5.21

)

Power connector assembly (

)

)

)

Section 5.23

)


3. Remove the Phillips PM2.5×8.0 screw that secures the system board to the base enclosure.

Removing the System Board Screw, Part 1



4. Remove the three Phillips PM2.5×8.0 screws 1 and the three silver Phillips PM2.5×5.0 screws 2 that secure the system board to the base enclosure.

Removing the System Board Screws, Part 2



5. Lift the right side of the system board 1 until it rests at an angle.

6. Remove the optical drive connector board 2.

✎

The optical drive connector board is available using spare part number 432992-001.

7. Slide the system board 3 to the right until the connectors on the left side of the system board disengage from the base enclosure.

8. Remove the system board.

Removing the System Board



9. If it is necessary to replace the power connector assembly or the USB board cable, turn the system board upside down with the front toward you.

10. Disconnect the power connector assembly cable 1 and the

USB board cable 2 from the system board.

5–78

Removing the System Board Cables

Reverse the above procedure to install the system board, power connector assembly, and audio board cable.



5.25 Fan/Heat Sink Assembly

Fan/Heat Sink Assembly Spare Part Number Information

For use only with computer models using Intel processors

For use only with computer models using AMD processors

434678-001

432995-001

✎

When replacing the fan/heat sink assembly, be sure the display lid switch module is removed from the defective fan/heat sink assembly and installed on the replacement fan/heat sink

assembly. Refer to Section 5.22, “Display Lid Switch Module,”

for display lid switch module removal information.


Section 5.3

) and


❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Hard drive (

Optical drive (

Switch cover (

Keyboard (

Section 5.9

Section 5.10

Speaker assembly (

Display assembly (

Top cover (

USB board (

Section 5.4

Section 5.11

Section 5.15


Audio board (

)

)

)

Section 5.17



System board (

Section 5.12

Section 5.14

Section 5.16

)

Section 5.24

)

)

)

)

Section 5.19

Section 5.23

Section 5.21

)

)


)

)

)

Section 5.23

)



2. Turn the system board upside down with the expansion port and external monitor port toward you.

3. Disconnect the fan cable 1 from the system board.

4. Loosen the four captive Phillips PM2.5×6.0 screws 2 that secure the fan/heat sink assembly to the system board.

5. Remove the fan/heat sink assembly 3.

5–80

Removing the Fan/Heat Sink Assembly



✎

The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1, 2, and 3, the system board components 4 and 6, and the processor 5 each time the fan/heat sink assembly is removed.

Thermal pads and thermal paste should be installed on all surfaces before the fan/heat sink assembly is reinstalled.

Thermal pads and thermal paste are included with all fan/heat sink assembly, system board, and processor spare part kits.

Thermal Pad and Thermal Paste Locations



6. Loosen the three captive silver Phillips PM2.5×5.0 screws 1 that secure the heat sink to the system board.

7. Remove the heat sink 2.

Removing the Heat Sink



✎

The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1, 2, and 3 and the system board components 4, 5, and 6, each time the heat sink is removed. Thermal pads and thermal paste should be installed on all surfaces before the heat sink is reinstalled. Thermal pads and thermal paste are included with all heat sink and system board spare part kits.

Thermal Pad and Thermal Paste Locations

Reverse the above procedure to install the fan/heat sink assembly.



5.26 Processor

Processor Spare Part Number Information

Processors (include thermal pads and thermal paste)













434730-001

434731-011

436157-001

436900-001

430897-001

419437-001

436902-001

436069-001

431373-001

431372-001

431371-001

436070-001


Section 5.3

) and


❏

❏


Optical drive (

)

Section 5.9

)



❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

❏

Switch cover ( Section 5.10

)

Keyboard (

Top cover (

Section 5.11

Speaker assembly (

Display assembly (

Section 5.12

Section 5.14

Section 5.15


Audio board (

Section 5.17


)

)

)

Section 5.19


USB board (

Section 5.23


System board (

)

)

Section 5.16

)

Section 5.21

)

Section 5.24

Fan/heat sink assembly (

)

)

Section 5.23

Section 5.25

)

)

)



2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

3. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.

5–86

Removing the Processor

Reverse the above procedure to install the processor.


6

Specifications

This chapter provides physical and performance specifications.

Dimensions

With Dual Lamp Display

Length

Width

Height (varies front to rear)

With Single Lamp Display

Length

Width

Height (varies front to rear)

Weight (varies by configuration)

With Dual Lamp Display

With Single Lamp Display

Second hard drive adds:

Camera adds:

Stand-alone power requirements

Operating voltage

Operating current

Table 6-1

Computer

28.5 cm

39.6 cm

3.2 to 4.2 cm

28.5 cm

39.6 cm

3.3 to 4.5 cm

3.79 kg

3.54 kg

0.13 kg

0.009 kg

18.5 V dc —19.0 V dc

3.5 A or 4.74 A

11.22 in

15.59 in

1.26 to 1.65 in

11.22 in

15.59 in

1.26 to 1.65 in

8.35 lbs

7.80 lbs

0.28 lbs

0.02 lbs


Specifications

Table 6-1

Computer (Continued)

Temperature

Operating*

Nonoperating

Relative humidity (noncondensing)

5°C to 35°C

-20°C to 60°C

Operating

Nonoperating

41°F to 95°F

-4°F to 140°F

10% to 90%

5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

Random Vibration

-15 m to 3,048 m

-15 m to 12,192 m

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

*Applicable product safety standards specify thermal limits for plastic surfaces.

The computer operates well within this range of temperatures.


Specifications

Table 6-2

17.0-inch, WSXGA+, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

23.00 cm

36.90 cm

43.40 cm

Up to 16.8 million

200:1

180 nits typical

9.06 in

14.49 in

17.09 in

0.197 × 0.197 mm

1680 × 1050

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-65° horizontal, +/-50° vertical typical


Specifications

Table 6-3

17.0-inch, WXGA+, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

23.00 cm

36.90 cm

43.40 cm

Up to 16.8 million

200:1

180 nits typical

9.06 in

14.49 in

17.09 in

0.259 × 0.259 mm

1280 × 800

RGB vertical stripe

Edge lit

80 × 25

4 W

+/-40° horizontal, +20/-40° vertical typical


Specifications

Table 6-4

Hard Drives

160-GB* 120-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

Disk rotational speed

9.5 mm

70 mm

102 g

ATA-7

150 MB/sec

ATA security

2 ms

12 ms

21 ms

312,581,808

5400 rpm

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

234,433,260

5400 rpm

Operating temperature 5°C to 60°C

(41°F to 140°F)

5°C to 55°C

(41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult technical support by selecting Start > Help and Support > Contact support for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less. Actual drive specifications may differ slightly.


Specifications

Table 6-4

Hard Drives (Continued)

100-GB* 80-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Synchronous (maximum)

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

†

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

195,364,233

9.5 mm

70 mm

102 g

ATA-5

100 MB/sec

ATA security

3 ms

13 ms

24 ms

156,301,488

Disk rotational speed 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult technical support by selecting Start > Help and Support > Contact support for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible capacity is less. Actual drive specifications may differ slightly.


Specifications

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

Table 6-5

Primary 8-cell, Li-Ion Battery

1.83 cm

27.18 cm

5.23 cm

0.34 kg

14.4 V

4.4 Ah

63 Wh

5°C to 45°C

0°C to 60°C

0.72 in

10.70 in

2.06 in

0.75 lb

41°F to 113°F

32°F to 140°F


Specifications

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Table 6-6

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

12 cm (4.72 in)

8 cm (3.15 in)


Specifications

Table 6-6

DVD/CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Applicable disc

Table 6-7

DVD±RW/R and

CD-RW Double-Layer Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW

Photo CD (single and multisession)

CD-Bridge

Write:

CD-R and CD-RW

DVD-R and DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)


Specifications

Table 6-7

DVD±RW/R and

CD-RW Double-Layer Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)

Multiword DMA mode 2

Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD media

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)



16.6 MB/s

< 15 seconds

< 6 seconds


Specifications

Hardware DMA

DMA0

DMA1

DMA2

DMA3

DMA4

DMA5

DMA6

DMA7

Table 6-8

System DMA

System Function

Not applicable

Not applicable

Not applicable

Not applicable

Direct memory access controller

Available for ExpressCard

Not assigned

Not assigned


Specifications

Table 6-9

System Interrupts

Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

System Function

System timer

Quick Launch buttons

Cascaded

USB2 Enhanced Host Controller—24CD

COM1

Conexant AC—Link Audio

SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

USB UHCI controller—24C2

GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller

IRQ11 USB EHCI controller—24CD



Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

*Default configuration

✎

ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.


Specifications

Table 6-9

System Interrupts (Continued)

IRQ17

IRQ19

IRQ19

IRQ19

IRQ20

IRQ20

Hardware IRQ

IRQ12

IRQ13

IRQ14

IRQ15

IRQ17

IRQ17

IRQ21

IRQ21

IRQ21

IRQ22

System Function

Synaptics PS/2 port pointing device

Numeric data processor

Primary IDE channel

Secondary IDE channel

Conexant AC -Link Audio

Soft V90 Data Fax Modem with SmartCP

ATi Mobility Radeon Xpress 200 Series

Standard Enhanced PCI to USB Host Controller

Standard OpenHCD USB Host Controller


TI 6411 PCIxx21/x515 Cardbus Controller

TI OHCI Compliant IEEE 1394 Host Controller

TI Integrated PCIxx21 FlashMedia Controller

Broadcom 802.11b/g WLAN

Microsoft ACPI-compliant system

Realtek RTL8100CL Family PCI fast Ethernet

Controller

IRQ23 SDA Standard Compliant SD Host Controller

*Default configuration

✎

ExpressCard may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20.


Specifications

I/O Address (hex)

0x00000000-0x00000CF7

0x00000000-0x00000CF7

0x00000020-0x00000021

0x0000002E-0x0000002F

0x00000040-0x00000043

0x00000060-0x00000060

0x00000061-0x00000061

0x00000062-0x00000062

0x00000064-0x00000064

0x00000066-0x00000066

0x00000070-0x00000071

0x00000072-0x00000073

0x00000080-0x0000008F

0x00000092-0x00000092

0x000000A0-0x000000A1

0x000000B0-0x000000B1

0x000000C0-0x000000DF

0x000000F0-0x000000FE

0x00000170-0x00000177

Table 6-10

System I/O Addresses

System Function (shipping configuration)

PCI bus


Programmable interrupt controller

System board resources

System timer

Quick Launch Buttons

System speaker

Microsoft ACPI-Compliant Embedded

Controller

Quick Launch Buttons

Microsoft ACPI-Compliant Embedded

Controller

System CMOS/real time clock




Programmable interrupt controller



Numeric data processor

Secondary IDE Channel


Specifications

Table 6-10

System I/O Addresses (Continued)


0x000001F0-0x000001F7

0x00000220-0x0000022F

0x00000274-0x00000277

0x00000279-0x00000279

0x00000280-0x00000293

0x00000376-0x00000376

0x000003B0-0x000003BB

0x000003B0-0x000003BB

0x000003C0-0x000003DF

0x000003C0-0x000003DF

0x000003F6-0x000003F6

0x0000040B-0x0000040B

0x000004D0-0x000004D1

0x000004D6-0x000004D6

0x00000530-0x00000537

0x00000870-0x0000087F

0x00000A79-0x00000A79

0x00000C00-0x00000C01

0x00000C14-0x00000C14

0x00000C50-0x00000C52

0x00000C6C-0x00000C6C


Primary IDE Channel


ISAPNP Read Data Port



Secondary IDE Channel

PCI standard PCI-to-PCI bridge

ATI MOBILITY RADEON Xpress 200 Series



Primary IDE Channel












Specifications

Table 6-10

System I/O Addresses (Continued)


0x00000C6F-0x00000C6F

0x00000CD4-0x00000CD5

0x00000CD6-0x00000CD7

0x00000CD8-0x00000CDF

0x00000D00-0x0000FFFF

0x00000F40-0x00000F47

0x00001080-0x00001080

0x00008000-0x0000805F

0x00008100-0x000081FF

0x00008400-0x0000840F

0x00008410-0x0000841F

0x00009000-0x00009FFF

0x00009000-0x00009FFF

0x0000A000-0x0000A0FF

0x0000F000-0x0000FFFF

0x0000FD00-0x0000FDFF

0x0000FE00-0x0000FEFF






PCI bus





ATI SMBus

Standard Dual Channel PCI IDE Controller



Realtek RTL8139/810x Family Fast Ethernet

NIC


Texas Instruments PCIxx21/x515 Cardbus

Controller


Controller


Specifications

Memory Map Address (hex)

0xD4100000-0xD41FFFFF

0xD4100000-0xD41FFFFF

0xD8000000-0xDBFFFFFF

0xD8000000-0xDBFFFFFF

0xFAC00000-0xFEBFFFFF

0xF6C00000-0xFABFFFFF

0xD4000000-0xD4000FFF

0xD4001000-0xD4001FFF

0xD4002000-0xD4002FFF

0xD4003000-0xD40033FF

0xFFF80000-0xFFFFFFFF

0xE0000000-0xE03FFFFF

0xE0000000-0xE03FFFFF

0x0000-0x0FFF

0xD4208000-0xD42087FF

0xD4200000-0xD4203FFF

0xD4204000-0xD4205FFF

0xFFEFF000-0xFFEFFFFF

Table 6-11

System Memory Map

0xFFEFE000-0xFFEFEFFF










Standard Enhanced PCI to USB Host

Controller

ATI SMBus

System board

System board


System board

Texas Instruments OHCI Compliant IEEE

1394 Host Controller

Texas Instruments OHCI Compliant IEEE

1394 Host Controller

Broadcom 802.11b/g WLAN


Controller


Controller


Specifications

Table 6-11

System Memory Map (Continued)

Memory Map Address (hex)

0xF2C00000-0xF6BFFFFF

0xD4206000-0xD4207FFF

0xD4209000-0xD42090FF

0xD4208C00-0xD4208CFF

0xD4208800-0xD42088FF

0xD4209400-0xD42094FF

0xD4003400-0xD40034FF

0xD4003800-0xD40038FF

0xFEC00000-0xFEC00FFF

0xFEE00000-0xFEE00FFF

0xA0000-0xBFFFF

0xA0000-0xBFFFF

0xA0000-0xBFFFF

0xD6000-0xD7FFF

0xDC000-0xDDFFF

0xDD000-0xDDFFF

0xE0000-0xFFFFF

0x40000000-0xFFFFFFFF



Controller

Texas Instruments PCIxx21 Integrated

FlashMedia Controller

SDA Standard Compliant SD Host Controller



Realtek RTL8139/810x Family Fast

Ethernet NIC

Conexant AC-Link Audio

SoftV90 Data Fax Modem with SmartCP



PCI bus



PCI bus

PCI bus


Controller

System board

PCI bus


A

Screw Listing

This appendix provides specification and reference information for the screws used in the computer.

The four Phillips PM3.0×3.0 screws used to secure the hard drive bracket to the hard drive are included in the Hard Drive Bracket

Kit, spare part number 434106-001.

Table A-1

Phillips PM3.0×3.0 Screw mm

Color

Silver

Qty.

4

Length

3.0 mm

Thread

3.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the hard drive bracket to the hard drive (documented in

Section 5.4

)

Phillips PM3.0×3.0 Screw Locations

Maintenance and Service Guide A–1

Screw Listing

The remaining screws listed in this appendix are available in the

Screw Kits, spare part number 434676-001, and the Display

Screw Kit, spare part number 432967-001.

Table A-2

Captive Phillips PM2.0×5.0 Screw mm

Color

Black

Qty.

Length

6 5.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

1 Four screws that secure the hard drive covers to the computer (screws are

captured on the cover by C-clips; documented in Section 5.4

)

2

Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C-clips; documented in

Section 5.6

)

A–2

Captive Phillips PM2.0×5.0 Screw Locations


Screw Listing

Table A-3


Color

Silver

Qty.

2

Length

11.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the Mini Card module to the computer (documented in

Section 5.8

)



Screw Listing

Table A-4


Color

Black

Qty.

Length

38 8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 One screw that secures the optical drive to the computer (documented in

Section 5.9

)

2

Two screws that secure the display assembly to the computer (documented

in Section 5.14

)

A–4



Screw Listing

Table A-4

Phillips PM2.5×8.0 Screw (Continued) mm

Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

2 screws that secure the display assembly to the computer (documented in

Section 5.14

)



Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

5 screws that secure the display bezel to the display enclosure (documented in

Section 5.14

)

A–6



Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

6 screws that secure the display panel to the display enclosure (documented in

Section 5.14

)



Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Where used:

8 screws that secure the top cover to the base enclosure (documented in

Section 5.15

)

Head

Width

5.0 mm

A–8



Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Where used:


Section 5.15

)

Head

Width

5.0 mm



Screw Listing

Table A-4


Color

Black

Qty.

Length

38 8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 Four screws that secure the top cover support trim to the base enclosure

(documented in

Section 5.21

)

2

One screw that secures the system board to the base enclosure

(documented in

Section 5.24

)

A–10



Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Where used:

One screw that secures the top cover support trim to the base enclosure

(documented in

Section 5.21

)

Head

Width

5.0 mm

Phillips PM2.5×8.0 Screw Location


Screw Listing

Table A-4


Color

Black

Qty.

38

Length

8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

3 screws that secure the system board to the base enclosure (documented in

Section 5.24

)

A–12



Screw Listing

Table A-5


Color

Silver

Qty.

8

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.9

)



Screw Listing

Table A-5


Color

Silver

Qty.

8

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the display hinges to the display panel (documented in

Section 5.14

)


A–14 Maintenance and Service Guide

Screw Listing

Table A-5


Color

Silver

Qty.

8

Length

3.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the Bluetooth module to the base enclosure (documented

in Section 5.18

)



Screw Listing

Table A-6


Color

Silver

Qty.

6

Length

5.0 mm

Thread

2.0 mm

Where used:

6 screws that secure the switch cover to the computer (documented in

Section 5.10

)

Head

Width

5.0 mm

A–16



Screw Listing

Table A-7


Color

Black

Qty.

1

Length

7.0 mm

Thread

2.5 mm

Where used:

One screw that secures the keyboard to the computer (documented in

Section 5.11

)

Head

Width

5.0 mm

Phillips PM2.5×7.0 Screw Location


Screw Listing

Table A-8

Silver Phillips PM2.5×5.0 Screw mm

Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the keyboard to the computer (documented in

Section 5.11

)

Head

Width

5.0 mm

A–18

Silver Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table A-8

Silver Phillips PM2.5×5.0 Screw (Continued) mm

Color

Silver

Qty.

Length

28 5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 One screw that secures the power button board to the fan/heat sink assembly

(documented in

Section 5.13

)

2

Two screws that secure the display assembly to the computer (documented

in Section 5.14

)



Screw Listing

Table A-8


Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:


Section 5.15

)

A–20



Screw Listing

Table A-8


Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

One screw that secures the top cover to the base enclosure (documented in

Section 5.15

)

Silver Phillips PM2.5×5.0 Screw Location


Screw Listing

Table A-8


Color

Silver

Qty.

Length

28 5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 Two screws that secure the wireless switch board to the base enclosure

(documented in

Section 5.16

)

2

One screw that secures the audio board to the base enclosure (documented

in Section 5.17

)

3

One screw that secures the USB/magnetic board to the base enclosure

(documented in

Section 5.19

)

A–22



Screw Listing

Table A-8


Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the ExpressCard assembly to the base enclosure

(documented in

Section 5.20

)

Head

Width

5.0 mm



Screw Listing

Table A-8


Color

Silver

Qty.

Length

28 5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

1 Two screws that secure the power connector assembly bracket to the base enclosure (documented in

Section 5.23

)

2

One screw that secures the USB board to the base enclosure (documented in

Section 5.23

)

A–24



Screw Listing

Table A-8


Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

3 screws that secure the system board to the base enclosure (documented in

Section 5.24

)



Screw Listing

Table A-8


Color

Silver

Qty.

28

Length

5.0 mm

Thread

2.5 mm

Where used:

3 screws that secure the heat sink to the system board (documented in

Section 5.25

)

Head

Width

5.0 mm

A–26



Screw Listing

Table A-9

Black Phillips PM2.5×5.0 Screw mm

Color

Black

Qty.

3

Length

5.0 mm

Thread

2.5 mm

Where used:

Two screws that secure the speaker assembly to the base enclosure

(documented in

Section 5.12

)

Head

Width

5.0 mm

Black Phillips PM2.5×5.0 Screw Locations


Screw Listing

Table A-9

Black Phillips PM2.5×5.0 Screw (Continued) mm

Color

Black

Qty.

3

Length

5.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

One screw that secures the power connector assembly to the base enclosure

(documented in

Section 5.23

)

A–28

Black Phillips PM2.5×5.0 Screw Location


Screw Listing

Table A-10


Color

Silver

Qty.

4

Length

4.0 mm

Thread

2.0 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the wireless antenna transceivers to the display enclosure

(documented in

Section 5.14

)



Screw Listing

Table A-11


Color

Black

Qty.

4

Length

6.0 mm

Thread

2.5 mm

Where used:

4 screws that secure the fan/heat sink assembly to the system board

(documented in

Section 5.25

)

Head

Width

5.0 mm

A–30



B

Backup and Recovery in

Windows XP

Recovering System Information

Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Backing up your information regularly to protect your important system files.

■ Making a set of recovery discs (PC Recovery software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Creating system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■ Recovering a program or driver (PC Recovery software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

■ Performing a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability.

PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Maintenance and Service Guide B–1

Backup and Recovery in Windows XP

Backing Up Your Information

When to Back Up

■ On a regularly scheduled basis

✎

Set reminders to back up your information periodically.

■ Before the computer is repaired or restored

■ Before you add or modify hardware or software

■

■

Backup Suggestions

■ Create system restore points using Windows XP Professional

System Restore feature.

■ Store personal files in the My Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a Word document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

c. To paste the copied images into a document, open Word, and then select Edit > Paste.

B–2 Maintenance and Service Guide


Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a System Restore Point

1. Select Start > Help and Support > System Restore.

The System Restore window opens.

2. Click Create a restore point, and then click Next.

3. Follow the on-screen instructions.



Restoring to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally:

1. Select Start > Help and Support > System Restore.


2. Click Restore my computer to an earlier time, and then click Next.


Creating Recovery Discs

PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, or DVD+R media

(purchased separately).

✎

DVD±RW/R and double-layer DVD±RW are not compatible with the PC Recovery Disc Creator software.

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.



■ Number each disc before inserting it into the computer optical drive.

■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

PC Recovery Disc Creator, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > System Recovery >

PC Recovery Disc Creator.

The PC Recovery Disc Creator tool opens.

2. Click Next.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Select the type of disc you want to use and click Next.

✎

The software examines the image and displays the number of blank discs needed to create your recovery discs.

4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.



Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎

Before reinstalling the program, be sure it is fully uninstalled.

The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.

■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.

■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎

In some cases, drivers are not listed in the Add or Remove

Programs list. If the driver is not listed, it does not need to be removed.

a. Select Start > Control Panel > Add or

Remove Programs.

b. Click the program or driver you want to remove, and then click Change/Remove.




Application and Driver Recovery.

The Application and Driver Recovery tool opens.

3. Select Application Installation or Driver Installation, and then click Next.

4. Follow the on-screen instructions to complete the program or driver recovery.

5. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.


Performing a Recovery

PC Recovery software allows you to repair or restore the system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Microsoft Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using

PC Recovery.

✎

PC Recovery only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.



Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the

Hard Drive

You can perform a recovery from the partition on the hard drive from either the Start button or f11 .

To restore the system from the partition:

1. Access the PC Recovery tool:

❏ To access PC Recovery from the Start button, select

Start > All Programs > System Recovery >

PC Recovery.

❏ To access PC Recovery from press f11 while the “Press <F11> for recovery” message is displayed on the screen.

f11 , restart the computer and

The PC Recovery tool opens.

2. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tool opens.

3. Click OK.

4. Follow the on-screen instructions to complete the system recovery.



If you want to perform a destructive recovery:

✎

A destructive recovery formats the hard drive and restores the computer to its factory state. Select this option only as a last resort.

a. Click Advanced Options on the System Recovery screen.

b. Select Destructive Recovery and follow the on-screen instructions.

Deleting the Recovery Partition on the

Hard Drive

The PC Recovery Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including the PC Recovery software. Thereafter, you must use the recovery discs to access PC

Recovery software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.


PC Recovery.

The PC Recovery tool opens.

3. Select PC Recovery and click Next.

The computer restarts and the PC Recovery tools opens.



4. Click OK.

5. At the System Recovery screen, click Advanced Options.

6. Select Delete Recovery Partition (not recommended) and follow the on-screen instructions.

Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

» Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


C

Backup and Recovery in

Windows Vista

Recovering System Information

Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Back up your information regularly to protect your important system files.

■ Make a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Create system restore points (operating system feature).

System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.

■ Recover a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.

■ Perform a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability.

Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create.

Maintenance and Service Guide C–1

Backup and Recovery in Windows Vista

Backing up Your Information

When to Back Up

■ On a regularly scheduled basis.

✎

Set reminders to back up your information periodically.

■ Before the computer is repaired or restored.

■ Before you add or modify hardware or software.

■

■

Backup Suggestions

■ Create system restore points using the Windows System

Restore feature.

■ Store personal files in the Documents folder and back up these folders periodically.

Back up templates stored in their associated programs.

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document: a. Display the screen.

b. Copy the screen:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

c. Open a word-processing document, and then select Edit >

Paste.

C–2 Maintenance and Service Guide


Using System Restore Points

When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

You also can create additional restore points to provide increased protection for your system files and settings.

When to Create Restore Points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a System Restore Point

1. Select Start > Control Panel > System and Maintenance >

System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Under Automatic restore points, select the disk for which you want to create a restore point.

5. Click Create.

The System Protection window opens.




Restoring to a Previous Date and Time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:

1. Select Start > Control Panel > System and Maintenance >

System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click the System Restore button, and then click Next.



Creating Recovery Discs

Recovery Manager creates a set of recovery CDs or DVDs for the computer. Use recovery discs to restore the operating system and software programs to factory settings, in case of system failure or instability.

✎

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, or DVD+R discs

(purchased separately).

✎

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with the Recovery Manager software.

■

■

■

The computer must be connected to AC power during this process.

Only one set of recovery discs can be created per computer.

Number each disc before inserting it into the computer optical drive.



■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open

Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager >

Recovery Manager.

Recovery Manager opens.

2. Click Advanced Options.

✎

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step.

3. Click Recovery disc creation, and then click Next.


Reinstalling Software Programs and Drivers

If a program or driver preinstalled at the factory is accidentally erased or is damaged, Recovery Manager allows you to reinstall it.

✎

Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

✎


Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program.

■ In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings.



■ In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.

Reinstalling Preinstalled Programs and

Drivers

1. Remove the program or driver:

✎


a. Select Start > Control Panel > Programs > Uninstall a

program.

b. Right-click the program or driver you want to remove, and then click Uninstall.

2. Reinstall the program or driver: a. Select Start > All Programs > Recovery Manager >



b. Click Advanced Options.

c. Click either Software program re-installation or

Hardware driver re-installation, and then click Next.

d. Follow the on-screen instructions.

e. Restart the computer if prompted.

Reinstalling Programs from Discs

1. Insert the disc into the optical drive.

2. When the installation wizard opens, follow the installation instructions on the screen.




Performing a Recovery

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery

Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive.

✎

Windows has its own built-in repair features, such as System

Restore and driver rollback capabilities. If you have not already tried these features, try them before using Recovery Manager.

✎

Recovery Manager only recovers software that was preinstalled at the factory. Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site.

Recovering from the Recovery Discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.


Recovering from the Partition on the Hard

Drive

You can perform a recovery from the partition on the hard drive from either the Start button or f11 .

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

❏ Select Start > All Programs > Recovery Manager >




❏ Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager.



3. Click System recovery, and then click Next.


Deleting the Recovery Partition on the Hard

Drive

The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition, which will increase space on the hard drive. Delete the recovery partition only if you have already created recovery discs.

Ä CAUTION: After you create the recovery discs, you can increase space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition, including Recovery Manager software. Thereafter, you must use the recovery discs to access Recovery

Manager software.

To delete the recovery partition:

1. If you have not already created recovery discs, create them now.

2. Select Start > All Programs > Recovery Manager >




4. Click Remove recovery partition, and then click Next.




Updating Reinstalled Software

After you perform a system recovery, connect to the Internet to update all reinstalled software.

To access update links for the operating system and other software provided on your computer:

» Select Start > Help and Support.

To update optional software, follow the instructions provided by the software manufacturer. Some programs include an update feature you can access from a Help button or menu within the program.


D

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the display assembly backlight and may require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or visit the Electronic Industries Alliance

(EIA) at http://www.eiae.org

.

Maintenance and Service Guide D–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2.

D–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

Refer to

Section 5.14, “Display Assembly,”

for display assembly disassembly steps.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.

Removing the Display Bezel

D–4 Maintenance and Service Guide


4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2.

Removing the Display Inverter Board



5. Remove all screws 1 that secure the LCD panel to the display enclosure.

6. Remove the LCD panel 2 from the display enclosure.

Removing the LCD Panel



7. Turn the LCD panel upside down.

8. Remove all screws that secure the LCD panel frame to the

LCD panel.

Removing the LCD Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame.

10. Remove the LCD panel frame 2 from the display panel.

Removing the LCD Panel Frame



11. Remove the screws 1 that secure the backlight cover to the

LCD panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the LCD panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the

LCD panel.

Releasing the Backlight Cables



16. Turn the LCD panel upside down.

17. Remove the backlight frame from the LCD panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the LCD rear panel.

21. Release the LCD panel 3 from the LCD rear panel.

22. Release the tape 4 that secures the LCD panel to the LCD rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the backlight and LCD panel.


E

Connector Pin Assignments

Table E-1

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

Maintenance and Service Guide E–1

Connector Pin Assignments

Table E-2

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused

E–2 Maintenance and Service Guide

Table E-3

S-Video-Out


Pin

1

2

3

4

Signal

TV-Ground

TV-CVBS

TV-Ground

TV-Ground

Pin

5

6

7

Signal

TV-CD

TV-Ground

TV-YD



Table E-4

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


Table E-5

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table E-6

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table E-7

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground


F

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Maintenance and Service Guide F–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries and regions.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s or region’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

F–2 Maintenance and Service Guide


Country/Region-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide F–3


3-Conductor Power Cord Set Requirements (Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KEMA

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

F–4 Maintenance and Service Guide

Index

1394 port

1–9

A

AC adapter, spare part numbers

3–28

,

3–34

analog TV tuner, spare part numbers

3–28

arrow keys

1–13

audio board removal

5–56

spare part number

3–7 ,

3–39

, 5–56

spare part numbers

3–37

audio board cable, illustrated

3–26

audio troubleshooting

2–31

audio-in (microphone) jack location

1–7

pin assignments

E–6

audio-out (headphone) jack location

1–7

pin assignments

E–6

B

backlight cable, disconnection

5–41

backpack, spare part number

3–28 ,

3–31

Backup and Recovery

Windows Vista

C–1

Windows XP

B–1

backup suggestions

B–2

, C–2

base enclosure, spare part numbers

3–11 ,

3–37

, 3–39

battery removal

5–5

spare part numbers

3–11 ,

3–36 ,

3–38 ,

3–39 ,

5–5

specifications

6–7

battery bay

1–20

battery light

1–6

battery release latch

1–20

Bluetooth module removal

5–58

spare part number

3–7

,

3–34 ,

5–58

Bluetooth module cable, illustrated

3–26

bottom components

1–20

C

Cable Kit components

3–27

spare part number

3–19 ,

3–27 ,

3–38

Maintenance and Service Guide Index–1

Index

Index–2 cables, service considerations

4–2

camera

1–15

camera cable disconnection

5–36

removal

5–46

spare part number

3–21

,

3–36

, 5–46

camera module removal

5–40

spare part number

3–21

,

3–35

, 5–40

caps lock key

1–13

caps lock light

1–15

CMOS clearing

1–4

components bottom

1–20

front

1–6

keyboard

1–12

left-side

1–8

rear

1–8

right-side

1–10

top

1–14

, 1–16

, 1–19

composite S-Video and audio input cable, spare part number

3–28 ,

3–33

computer feet, locations

5–11

Computer Setup

Advanced Menu

2–7

, 2–14

File Menu

2–5

, 2–12

Security Menu

2–6

, 2–12

Tools Menu

2–6 ,

2–12

computer specifications

6–1

connector pin assignments external monitor

E–4

headphone

E–6

microphone

E–6

monitor

E–4

RJ-11 (modem)

E–5

RJ-45 (network)

E–2

S-Video-out

E–3

Universal Serial Bus (USB)

E–1

connectors, service considerations

4–2

consumer infrared lens

1–7

creating recovery discs

Windows Vista

C–4

Windows XP

B–4

system restore point

Windows Vista

C–3

Windows XP

B–3

D

deleting recovery partition

Windows Vista

C–8

Windows XP

B–9

design overview

1–22

Digital Media Slot

1–9

Digital Media Slot light

1–9

disassembly sequence chart

5–2

diskette drive, OS loading problems

2–29

display assembly removal

5–34

spare part numbers

3–3 ,

3–34 ,

3–35 ,

5–34

specifications

6–3 ,

6–4


Index display bezel removal

5–39

spare part numbers

3–20

,

3–35

, 3–39

, 5–39

Display Cable Kit, spare part number

3–21 ,

3–36 ,

5–46

display enclosure, spare part numbers

3–21

,

3–35

display hinge removal

5–43

spare part numbers

5–43

display hinge cover removal

5–43

spare part number

3–21

,

3–36

, 5–43

Display Hinge Kit, spare part numbers

3–21

,

3–36 ,

5–43

display lid latch

1–7

display lid switch module removal

5–68

spare part number

3–5 ,

3–37

, 5–68

display lid switch module cable disconnection

5–32

illustrated

3–26

display panel removal

5–42

spare part numbers

3–21

,

3–35

, 5–42

Display Screw Kit, spare part number

3–21 ,

3–36

docking device, troubleshooting

2–24

drive light

1–7

drives, preventing damage

4–3

DVB-T TV tuner antenna, spare part number

3–28 ,

3–34

DVB-T TV tuner, spare part number

3–28

, 3–34

DVD button

1–17


OS loading problems

2–30

precautions

4–3

removal

5–19

spare part numbers

3–19 ,

3–38 ,

5–19

specifications

6–8

DVD/CD-RW combo drive spare part numbers

3–36

DVD±RW/R and CD-RW

Combo Drive

OS loading problems

2–30

precautions

4–3

removal

5–19

spare part numbers

3–19 ,

3–23 ,

3–36 ,

5–19

specifications

6–10

E

electrostatic discharge

4–4 ,

4–8

expansion port 3

1–9

ExpressCard assembly removal

5–62

spare part number

3–9

,

3–37 ,

5–62

ExpressCard slot

1–11


Index

Index–4

ExpressCard slot bezel illustrated

3–25

removal

5–63

external monitor port location

1–8

pin assignments

E–4

F

fan/heat sink assembly removal

5–79

spare part numbers

3–9

,

3–38

, 5–79

features

1–2

feet, locations

5–11

flowcharts, troubleshooting no audio

2–31

, 2–32

no network/modem connection

2–36

no OS loading

2–25

no OS loading from diskette drive

2–29

no OS loading from hard drive

2–26 ,

2–27 ,

2–28

no OS loading from optical drive

2–30

no power

2–18 ,

2–20

, 2–21

no video

2–22

, 2–23

nonfunctioning device

2–33

nonfunctioning docking device

2–24

nonfunctioning keyboard

2–34

nonfunctioning pointing device

2–35

fn key

1–13

front components

1–6

function keys

1–13

G

grounding equipment and methods

4–7

H

hard drive

OS loading problems

2–26

precautions

4–3

removal

5–7

spare part numbers

3–11 ,

3–22 ,

3–23 ,

3–37 ,

3–38 ,

5–7

specifications

6–5

hard drive bay

1–21

Hard Drive Bracket Kit, spare part number

3–11 ,

3–23 ,

3–38

, 5–7

hard drive bracket rails spare part numbers

3–39

hard drive bracket, removal

5–10

hard drive connector spare part numbers

3–39

hard drive cover illustrated

3–25

removal

5–8

Hard Drive Hardware Kit, spare part number

3–38

hard drive screws spare part numbers

3–39

HDMI port

1–9

headphone jack location

1–7

pin assignments

E–6


Index headset, spare part number

3–28 ,

3–31

heatsink, spare part numbers

3–37

hinge removal

5–43

spare part numbers

3–21

,

3–36

, 5–43

hinge cover removal

5–43

spare part number

3–21

,

3–36

, 5–43

I

I/O address specifications

6–15

infrared receiver, spare part numbers

3–28

,

3–40

interrupt specifications

6–13

inverter removal

5–41

spare part numbers

3–21

,

3–34

, 3–35

, 5–41

K

keyboard removal

5–25

spare part numbers

3–5

,

3–40

, 5–25

troubleshooting

2–34

keyboard components

1–12

keypad keys

1–13

L

LED board cable, disconnection

5–24

left-side components

1–8

logo kit, spare part numbers

3–37, 3–28

M

mass storage devices, spare part numbers

3–22

media button

1–17

memory module removal

5–12

spare part numbers

3–17 ,

3–36 ,

3–38 ,

5–12

memory module compartment

1–21

memory module compartment cover illustrated

3–25

removal

5–13

microphone location

1–15

removal

5–45

spare part number

3–21 ,

3–36 ,

5–45

microphone cable, disconnection

5–32

microphone jack location

1–7

pin assignments

E–6

Mini Card module removal

5–16

spare part numbers

3–13 ,

3–15 ,

3–17 ,

3–31 ,

3–32 ,

3–33 ,

5–16

modem jack location

1–9

pin assignments

E–5


Index

Index–6 modem, troubleshooting

2–36

monitor port location

1–8

pin assignments

E–4

mouse, spare part number

3–28 ,

3–38 ,

3–39

N

network jack location

1–9

pin assignments

E–2

network, troubleshooting

2–36

next/fast forward button

1–18

nonfunctioning device, troubleshooting

2–24 ,

2–33

num lock key

1–13

num lock light

1–15

O

optical drive location

1–11

, 1–21

OS loading problems

2–30

precautions

4–3

removal

5–19

spare part numbers

3–19

,

3–23

, 5–19

specifications

6–8

optical drive bracket, removal

5–21

optical drive connector board removal

5–77

spare part number

3–9 ,

3–37

, 5–77

P

packing precautions

4–5

password clearing

1–4

performing a recovery

Windows Vista

C–7

Windows XP

B–7

plastic parts

4–2

Plastics Kit contents

3–25

spare part number

3–5

,

3–25 ,

3–37

play/pause button

1–18

pointing device, troubleshooting

2–35

power button

1–15

power button board removal

5–32

spare part number

3–3

,

3–37 ,

5–32

power connector

1–11

power connector assembly removal

5–70

spare part number

3–9

,

3–37 ,

5–70

power connector assembly cable, disconnection

5–78

power cord set requirements

F–2

spare part numbers

3–29 ,

3–31

power light

1–6

power management features

1–5

power, troubleshooting

2–18

previous/rewind button

1–18

processor removal

5–84

spare part numbers

3–9 ,

3–34 ,

3–38 ,

3–39 ,

5–84


Index

R

rear components

1–8

recovering from partition on hard drive

Windows Vista

C–7

Windows XP

B–8

recovering from the recovery discs

Windows Vista

C–7

Windows XP

B–8

remote control, spare part number

3–28 ,

3–32

remote control, spare part numbers

3–28

,

3–29 ,

3–38 ,

3–39 ,

3–40

removal preliminaries

4–1

procedures

5–1

replacement preliminaries

4–1

procedures

5–1

RF cable, spare part numbers

3–28, 3–34

RF input adapter cable, spare part number

3–28

, 3–33

right-side components

1–10

RJ-11 (modem) jack location

1–9

pin assignments

E–5

RJ-45 (network) jack location

1–9

pin assignments

E–2

RTC battery removal

5–15

spare part number

3–11

,

3–34

, 5–15

S

screw kit spare part numbers

3–37

Screw Kit, spare part numbers

3–30

, 3–38

screw listing

A–1

security cable slot

1–8

serial number

3–1 ,

5–2

service considerations

4–2

Setup Utility

2–1

speaker assembly removal

5–30

spare part number

3–3

,

3–37 ,

5–30

speaker assembly cable, disconnection

5–32

speakers

1–15

specifications battery

6–7

computer

6–1

display

6–3 ,

6–4

DVD/CD-RW Combo

Drive

6–8

DVD±RW/R and CD-RW

Combo Drive

6–10

hard drive

6–5

I/O addresses

6–15

interrupts

6–13

optical drive

6–8

system DMA

6–12

static shielding materials

4–8

stop button

1–18

S-Video and audio input cable, spare part numbers

3–28


Index

Index–8

S-Video-out jack location

1–8

pin assignments

E–3

switch cover removal

5–22

spare part number

3–3 ,

3–36

, 3–40

, 5–22

system board removal

5–74

spare part number

3–40

spare part numbers

3–7

,

3–34

, 3–38

, 3–39

, 5–74

system DMA

6–12

T

thermal pad, locations

5–81

,

5–83

thermal paste, locations

5–81 ,

5–83

tools required

4–1

top components

1–14

, 1–16

,

1–19

top cover removal

5–47

spare part number

3–5 ,

3–40

, 5–47

top cover support trim removal

5–65

spare part number

3–5 ,

3–36

, 5–65

TouchPad

1–19

TouchPad buttons

1–19

TouchPad light

1–19

TouchPad on/off button

1–19

TouchPad vertical scroll zone

1–19

transporting precautions

4–5

troubleshooting audio

2–31

docking device

2–24

flowcharts

2–15

keyboard

2–34

modem

2–36

network

2–36

nonfunctioning device

2–24 ,

2–33

OS loading

2–25

overview

2–1

pointing device

2–35

power

2–18

video

2–22

TV tuner antenna, spare part numbers

3–29 ,

3–40

TV tuner remote control spare part numbers

3–34

TV tuner, spare part numbers

3–28

, 3–29

, 3–40

U

Universal Serial Bus (USB) port location

1–9

, 1–11

pin assignments

E–1

unknown password

1–4

USB board removal

5–70

spare part number

3–9

,

3–37 ,

5–70

USB board cable, illustrated

3–26

USB digital drive, spare part number

3–28

, 3–31


Index

USB infrared receiver spare part numbers

3–34

USB infrared receiver, spare part numbers

3–28

USB/magnetic board removal

5–60

spare part number

3–7 ,

3–37

, 3–39

, 5–60

USB/magnetic board cable, illustrated

3–26

using system restore points

B–3

, C–3

V

vents

1–21

video troubleshooting

2–22

volume mute button

1–15

volume scroll zone

1–15

W

Windows applications key

1–13

Windows logo key

1–13

wireless antenna removal

5–44

spare part number

3–21

,

3–36

, 5–44

wireless laser mouse, spare part number

3–29

, 3–34

wireless light

1–7

wireless switch

1–7

wireless switch board removal

5–53

spare part number

3–7 ,

3–37

, 5–53

workstation precautions

4–6


HP (Hewlett-Packard) dv9000 Laptop User manual

Assistant Bot

Maintenance and Service

Guide

HP Pavilion dv9000 Notebook PC

Safety warning notice

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

1.5 Design overview

Troubleshooting

2.1 Setup Utility in Windows XP

Using the Setup Utility

Changing the Language of the Setup Utility

Navigating and Selecting in the Setup Utility

Displaying System Information

Restoring Default Settings in the Setup Utility

Using Advanced Setup Utility Features

Closing the Setup Utility

Setup Utility Menus

Main Menu

Security Menu

System Configuration Menu

Diagnostics Menu

2.2 Setup Utility in Windows Vista

Using the Setup Utility

Changing the Language of the Setup Utility

Navigating and Selecting in the Setup Utility

Displaying System Information

Restoring Default Settings in the Setup Utility

Using Advanced Setup Utility Features

Closing the Setup Utility

Setup Utility Menus

Main Menu

Security Menu

System Configuration Menu

Diagnostics Menu

2.3 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Display Assembly Components

3.4 Mass Storage Devices

3.5 Plastics Kit

3.6 Cable Kit

3.7 Miscellaneous

3.8 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations