Triangle Biomedical Sciences Inc.
SHUR/0$5.
Š
SLIDE AND CASSETTE LABELING INSTRUMENTATION / SOFTWARE
OPERATIONS AND SERVICE MANUAL
9(56,21
-$18$5<
www.trianglebiomedical.com
INNOVATIONS FOR SCIENCE™
2
INNOVATIONS FOR SCIENCE
Table of Contents
TABLE OF CONTENTS ..................................................................................................3
1. GENERAL INFORMATION....................................................................................7-26
1.1 Introduction........................................................................................................................................................... 9
Instrumentation Overview ........................................................................................................................................ 9
Software Overview ................................................................................................................................................. 11
1.2 Important Safegaurds......................................................................................................................................... 12
1.3 Electrical and Space Requirements ................................................................................................................... 13
1.4 Communication Protocol.................................................................................................................................... 14
1.5 Dipswitch Settings for Cassette Marker............................................................................................................ 17
1.6 Dipswitch Settings for Slide Marker ................................................................................................................. 19
1.7 Personal Computer ............................................................................................................................................. 20
1.8 Barcode Readers ................................................................................................................................................. 20
1.9 Accessory Equipment ......................................................................................................................................... 22
1.10 Unpacking .......................................................................................................................................................... 24
1.11 Installation Overview........................................................................................................................................ 25
Multiple Serial Ports............................................................................................................................................... 25
A/B Switch Box...................................................................................................................................................... 25
Additional Comments Regarding Serial Ports........................................................................................................ 26
2. INSTRUMENTATION...........................................................................................27-38
2.1 Cassette Marker System Setup .......................................................................................................................... 29
2.2 Slide Marker System Setup ................................................................................................................................ 35
3. SOFTWARE .........................................................................................................39-80
3.1 Computer Requirements .................................................................................................................................... 41
3.2 Installation ........................................................................................................................................................... 42
3
3.3 Licenses ................................................................................................................................................................ 44
3.4 Configuration ...................................................................................................................................................... 45
3.5 Software Settings................................................................................................................................................. 46
System Settings ...................................................................................................................................................... 46
Cassette Labeler Settings........................................................................................................................................ 47
Slide Labeler Settings ............................................................................................................................................. 49
3.6 Formats ................................................................................................................................................................ 52
Open Field .............................................................................................................................................................. 54
Fixed Field.............................................................................................................................................................. 56
Counter Field .......................................................................................................................................................... 58
Incrementation............................................................................................................................................... 59
Creating an incrementation ............................................................................................................................ 59
Incrementation Reversal ................................................................................................................................ 59
Round of Incrementation ............................................................................................................................... 59
Batch Counter ................................................................................................................................................ 60
Graphical Display .................................................................................................................................................. 61
3.7 Data Entry ........................................................................................................................................................... 63
Output Control........................................................................................................................................................ 65
Print Queue......................................................................................................................................................... 66
Edit ..................................................................................................................................................................... 67
Sort ..................................................................................................................................................................... 67
Print.................................................................................................................................................................... 67
Delete ................................................................................................................................................................. 67
Resize ................................................................................................................................................................. 68
History .................................................................................................................................................................... 69
Log ..................................................................................................................................................................... 70
Error Log ................................................................................................................................................................ 72
Log ..................................................................................................................................................................... 73
3.8 Print...................................................................................................................................................................... 74
Pause / Resume....................................................................................................................................................... 77
3.9 Help ...................................................................................................................................................................... 79
Diagnostics ............................................................................................................................................................. 79
Reference................................................................................................................................................................ 79
About ...................................................................................................................................................................... 80
System Information ............................................................................................................................................ 80
4. SERVICE............................................................................................................81-100
4.1 Cassette Marker Troubleshooting ..................................................................................................................... 82
4.2 Slide Marker Troubleshooting........................................................................................................................... 84
4.3 Maintenance Overview ....................................................................................................................................... 85
Do’s and Don’ts...................................................................................................................................................... 85
4.4 Cassette Marker Maintenance ........................................................................................................................... 86
Cleaning the Stylus................................................................................................................................................. 86
Replacing the Hot Foil Tape................................................................................................................................... 87
Replacing the Heated Stylus................................................................................................................................... 88
4
Adjusting Stylus Height.......................................................................................................................................... 88
Adjusting Stylus Temperature ................................................................................................................................ 89
Replacing Retainer Clips on Front Cover............................................................................................................... 89
Re-establishing Stylus “Park” Position................................................................................................................... 89
Adjusting Cassette Sensing Switch......................................................................................................................... 90
Removing/Replacing the Power Supply Board ...................................................................................................... 90
Removing/Replacing the CPU Control Board........................................................................................................ 91
Removing/Replacing the Drive Motors.................................................................................................................. 91
“X” Axis Motor ...................................................................................................................................................... 92
“Y” Axis Motor ...................................................................................................................................................... 92
4.5 Slide Marker Maintenance................................................................................................................................. 92
Changing the Diamond Stylus ................................................................................................................................ 92
Adjusting Stylus Height.......................................................................................................................................... 93
Lubricating the Stylus............................................................................................................................................. 93
Cleaning the Slide Unit........................................................................................................................................... 94
Cleaning the Dust Extractor Vacuum Systems Filters............................................................................................ 94
Removing/Replacing the Power Supply Board ...................................................................................................... 94
Removing/Replacing the CPU Control Board........................................................................................................ 94
Removing/Replacing the Drive Motors.................................................................................................................. 95
“X” Axis Motor ...................................................................................................................................................... 95
“Y” Axis Motor ...................................................................................................................................................... 96
4.6 Technical Support ............................................................................................................................................... 96
4.7 Parts List.............................................................................................................................................................. 96
4.8 Commonly Asked Questions .............................................................................................................................. 98
5. WARRANTY AND LICENSE AGREEMENT INFORMATION .........................101-106
5.1 License Agreement ............................................................................................................................................ 103
5.2 Warranty ........................................................................................................................................................... 105
5
6
PART 1
General Information
Introduction
'
Important Safeguards
'
Electrical and Space Requirements
'
Communication Protocol
'
Dipswitch Settings for Cassette Marker
'
Dipswitch Settings for Slide Marker
'
Personal Computer
'
Barcode Readers
'
Accessory Equipment
'
Unpacking
'
Installation Overview
'
7
8
1.1 Introduction
Congratulations on having selected the most automated and efficient histology marking
instrument available. SHUR/Mark® will meet your needs for years to come.
Triangle Biomedical Sciences leads the market with SHUR/Mark®, the automatic
marking system that embodies a whole new concept in the permanent marking of tissue
processing/embedding cassettes and glass microscope slides. SHUR/Mark® offers
the flexibility, versatility and speed required by the modern pathology lab.
The SHUR/Mark® Cassette Marking System continuously dispenses cassettes into a
printing area where a heated stylus scribes through hot foil tape to produce a
permanent imprint on the cassette. The black alpha/numeric characters are resistant to
routine processing solutions.
Once the cassette is marked with the required
information, it is ejected down a guide chute or into a collection hopper. The
SHUR/Mark® Slide Marking System dispenses color-frosted slides into a printing area
where a diamond-tipped stylus etches data onto the slide. Once the slide is marked, it
is ejected into a collection hopper.
Advanced Software offers extensive data customization and efficient record keeping.
The Super Software option is available for mainframe interfacing while Protocol
Software allows custom programming of tissue protocols. Additional options provide the
opportunity to increase automation and convenience.
Instrumentation Overview
The SHUR/Mark® Cassette Enhanced Labeling System consists of:
•
•
•
•
•
•
•
•
•
•
•
the main unit with hopper to hopper collection system
four 50-capacity cassette hoppers
two dual-position cassette loading platforms
an elevation platform
a hopper support plate with two screws
a collection guide chute
an RS232 computer connector cable
a power cord
a roll of hot foil tape
SHUR/Mark® 32 Advanced software on CD
operations/service manual
Note: Subject to change, for current unit and accessories list consult your
distributor.
9
The SHUR/Mark® Slide Enhanced Labeling System consists of:
•
•
•
•
•
•
•
•
•
the main unit with hopper to hopper collection system and dust extraction vacuum
system
two 72-capacity dispensing hoppers
two collection hoppers
one pack (5/pk) of diamond styluses
a RS232 connector cable
a power cord
dust extractor connection cord
SHUR/Mark® 32 Advanced software on CD
operations/service manual
Note: Subject to change, for current unit and accessories list consult your
distributor.
All that is required is a standard IBM/compatible computer to conveniently enter
pertinent data.
Three different print sizes - small, medium and large - of alpha/numeric characters
can be selected for optimal information printout on a cassette or a slide. The table
shows the different sizes of lines and characters per line a cassette or slide accepts:
SMALL FONT
MEDIUM FONT
LARGE FONT
CASSETTE
60 Characters
on 3 lines
26 Characters
on 2 lines
8 Characters
on 1 line
SLIDE
52-65 Characters
on 4-5 lines
33 Characters
on 3 lines
14 Characters
on 2 lines
SHUR/Mark® is capable of being instructed to produce specific numbers of identical
cassettes/slides and has the flexibility to sequence the last character, alpha or
numeric, as required. With the cassette labeler, even specifying which hopper
should dispense the cassettes can be programmed into the system. This allows the
user to choose between types of cassettes (biopsy or standard) or cassette color.
Once patient information is entered into the system and commanded to print,
cassettes are automatically dispensed from the selected hopper down into the
printing section.
10
Software Overview
The Advanced Software provides features that allow the user to customize the
information printed on cassettes or slides. Formats specific to the institution can be
easily created so that the technician needs only to fill in the information for the displayed
fields and give the print command. Print size, incrementing, multiple copies or any other
entry that is repetitive can be preprogrammed with the advanced software. Previously
printed cassettes or slides are shown in an easily accessible History File portion of the
screen. Cassettes or slides waiting to be printed are shown in the Print Queue portion
of the screen.
Optional Super Software allows institutions to present extrapolated patient data
from mainframes or laboratory information systems in ASCII format directly through
the Advanced Software to a SHUR/Mark® cassette or slide unit for printing.
Optional Protocol Software provides custom programming of tissue protocols such
that the user merely selects a tissue type from a menu. A certain number of
cassettes or slides are automatically printed after inputting the specific patient
information.
Note: Information and specifications in this manual are current at time of
publication; however, they are subject to change without notification.
11
1.2 Important Safeguards
PLEASE READ ALL THE INSTRUCTIONS REGARDING SHUR/MARK® AND RETAIN
FOR FUTURE REFERENCE. FOLLOW ALL WARNINGS AND INSTRUCTIONS
MARKED ON THE INSTRUMENT.
8. Power Sources
This product should be operated from
the type of power source indicated on
the Labeling label and in the
instructions.
1. Read Instructions
All the safety and operating instructions
should be read before the instrument is
operated.
2. Retain Instructions
The safety and operating instructions
should be retained for future reference.
9. Grounding or Polarization
This product is equipped with a
polarized alternating-current line plug (a
plug having one blade wider than the
other is). This plug will fit into the power
outlet only one way. This is a safety
feature. If it is impossible to insert the
plug fully into the outlet, try reversing the
plug. If the plug should still fail to fit,
contact an electrician to replace the
obsolete outlet. Do not defeat the safety
purpose of the polarized plug.
3. Heed Warnings
All warnings on the instrument and in
the operating manual should be adhered
to.
4. Follow Instructions
All operating and use instructions should
be followed.
5. Attachments
Do not use any attachments not
recommended
by
the
product
manufacturer as they may cause
hazards, damage the instrument, and
void the warranty.
10. Power-Cord Protection
Power-supply cords should be routed so
that they are not likely to be walked on
or pinched by items placed upon or
against them, paying particular attention
to cords at plugs, receptacles and the
point where they exit from the
instrument.
6. Accessories
Do not use any accessories not
recommended
by
the
product
manufacturer as they may damage the
instrument and void the warranty.
11. Overloading
Do not overload wall outlets and
extension cords as this can result in a
risk of fire or electric shock.
7. Ventilation
Slots and opening in the cabinet are
provided to protect the instrument from
overheating and to ensure reliable
operation.
These openings should
never be blocked.
The instrument
should never be placed near or over a
radiator or heat register.
12. Servicing
Do not attempt to service this
instrument, as
opening or removing
covers may expose you to dangerous
voltage or other hazards. Refer all
servicing to qualified service personnel.
12
13. Replacement Parts
When replacement parts are required,
be sure the service technician has used
replacement parts specified by the
manufacturer.
Unauthorized
substitutions may result in fire, electric
shock, or other hazards.
1.3
14. Stylus Protection
Do not move or ship unit without first
properly
suspending
the
stylus
mechanism.
Electrical and Space Requirements
The dimensions of the SHUR/Mark® cassette marker are 10”L x 13”D x 12”H without the
hoppers installed, it weighs about 19 lb., and operates on 115V and 60Hz. The
dimensions of the SHUR/Mark® slide marker are 10”L x 14”D x 8”H and it weighs about
17 lb. Additional electrical specifications are available upon request.
13
1.4
Communication Protocol
If you do not use one of the software packages provided by TBS, you should refer to the
communication protocol. It will help to set the size and position of the printed
characters, increment numbers or letter when printing several cassettes or slides,
communicate with the printer etc.
The communication protocol for SHUR/Mark® is 9600 baud, 8 data bits and odd parity.
Data is described by a text string in ASCII characters, using escape sequences as
positional commands.
$
Used as a label header character, resetting the input and output streams and
positioning the stylus at the top left corner of the reference area.
#
Used as the “escape” character to avoid conflict with whatever system is being
used to generate the ASCII text string. #$ and ## allow the inclusion of these
control characters in the reference specification.
The “control code” follows the “#” character:
#n
Selects the current font to font “n” where n is currently in the range 1-4 with 1
representing the largest, 4 the smallest characters. The selected font remains in
effect until another font selection is sent or the printer is reset. Further characters
on the same line will be aligned at the top edge of the character position. Check
the print capacity on the cassettes and slides in chapter 1.1 Introduction.
#N
Indicates a new line, positioning the stylus at the top left-hand corner of the next
line down on the cassette or slide. The next character is positioned as far to the
left as possible while avoiding the space occupied and larger font characters
already printed. This calculation takes no account of any “#Unn”’ or “#Dnn”
commands.
#I
Increments the rightmost character in the proceeding “label text.” If the character
was “9” it is made “0”; if it was “Z” it is made “A”. In either of these cases, the next
preceding character is also incremented until the beginning of the line is reached.
#Gnn
Initiates writing of nn labels, with increments defined by the “#I” and “#Jn”
commands. The command can also be issued alone (“$#Gnn”), initiating a
sequence of “nn” copies of the previous label, while continuing numbering by “#I”
and/or “#Jnn” commands.
14
#Dnn
Positions the stylus down by nn x 0.1 mm, where “nn” is in the range of 00-99.
#Unn
Positions the stylus up by nn x 0.1 mm.
#Lnn
Positions the stylus left by nn x 0.1 mm.
#Rnn
Positions the stylus right by nn x 0.1 mm.
#Jn
Increments the n-th character to the left in the proceeding “label text”. The
increment follows the same rules as for the “#I” command, except that in the lower
case the next character to the right is incremented.
#C
Cancels any “Gnn” sequence of labels, after completion of the current label. This
command must be issued without any other commands or text.
#Hn
Selects hopper “n” as the current hopper. The setting remains in effect until
another hopper selection is sent or the printer is reset.
#W
Instructs the printer to wait before printing the sent “label text”.
#S
Instructs the printer to return a report on the current printer status. This action
does not affect the memory of the current or last written label, but does destroy
any pending label received.
#Ka
Simulates key action as from the front panel of the SHUR/Mark® instrument.
The acceptable values for “a” are as follows:
E - eject current cassette or slide (not applicable if the unit is in the ejected position)
L - load cassette or slide (only applicable if the unit is in the ejected position)
C - select color mode for dual or 6-position colors
N - select normal mode for single color operation
R - reset SHUR/Mark® as if powered off and on
P - Reserved “control code” for future implementation.
If the character following the “#” character is not recognized as a valid “control _code”,
the “#” is ignored and the character is assumed to be the beginning of the “label text”.
This feature enables the “$” and “#” characters to be printed.
15
The “label text” may be made from the following characters:
Character
Entered
Letters a~z
Letters A~Z
Numbers 0~9
#
*
(
)
.
/
+
&
,
[
‘
]
;
ASCII 142, 132
ASCII 143, 134
ASCII 146, 145
ASCII 153, 148
ASCII 154, 129
Character Printed
Uppercase letters A~Z
Letters A~Z
Numbers 0~9
#
*
(
)
.
/
+
R
û
∇
>
<
Ο
Ä
Å
Æ
Ö
Ü
16
1.5
Dipswitch Settings for Cassette Marker and 4-Hopper Accessory
Cassette Marker
On the back of the unit is a set of 8 dipswitches. Only dipswitches #4 and #8 are used
with the cassette labeler and should be configured as soon as it arrives at the lab as
shown in diagram 1.1.
ο 8
ο7
ο6
ο5
ο 4
ο3
ο2
ο1
Diagram 1.1
Dipswitch #4 controls the serial port set up and #8 controls the position in which the
reference is printed (i.e. right-side up or upside down). Both these switches should be
“on” (pointing to the left).
Optional: Dipswitch #6 changes the hopper selection sequence. For example,
currently hopper position #1 is assigned to the far right (higher) hopper. By reversing
dipswitch #6, hopper position #1 can be specified as the left, lower hopper.
In addition, if the unit has a serial number that ends in “-5” or later, the dipswitch
settings on the rear of the printer have the following effects:
Pin 1
9
9
OFF: Default for RS232C port, set to 9600 Baud, 8 data bits, 1 stop bit, and odd parity.
ON: No parity.
Pin 2
9
9
OFF: Normal echoing and responses unless switch 3 is on.
ON: Hardware handshaking data control. In this mode, the SHUR/Mark® sets -10V on
pin 4 of the D-connector when it is waiting for the data line defining the next label to be
written and sets +10V on this pin at all other times.
17
Pin 3
9
9
OFF: Normal echoing and responses unless switch 2 is ON.
ON: For XON/XOFF character flow control. In this mode the SHUR/Mark® returns an
XOFF character (13H) when a label text has been accepted for writing. This should stop
further transmission of text until the label(s) are completed, at which time the SHUR/Mark®
will send an XON character (11H) to allow the controlling device to send the next control
line. In the event the next line is not forthcoming, the SHUR/Mark® repeats the XON
character at 4 seconds intervals, so it is advisable to clear the input buffer before sending a
command.
The other dipswitches do not effect communications.
4-Hopper Accessory
Switch off the SHUR/Mark® unit and disconnect the power cord from the rear of the unit.
Locate the dipswitch block at the rear of the unit and move switches 5 and 7 to the left.
Note that the switches are numbered from 1 to 8 from bottom to top. Position the 4hopper accessory to the right of the SHUR/Mark® unit and overlap the cassette chute
with the adjustable chute fixed to the 4-hopper accessory. Connect the two machines
using the cable provided. Connect the power cord to the unit and turn the power on.
The SHUR/Mark® is now configured for 6 hopper positions, with the highest hopper as
Hopper #6 and the lowest hopper as Hopper #1 (reversed if Pin 6 is on).
18
1.6
Dipswitch Settings for Slide Marker
The dipswitches on the back of the unit can be configured four different ways to
increase or decrease the printing speed of the slide labeler, as shown in diagram 2.
Note: This does not apply to the cassette marker.
The printing speed should be regulated according to the type of slides used. For
example, plain glass slides require that the stylus actually engrave the glass itself,
which increases the wear on the stylus. Likewise, if frosted-end glass slides are used,
the stylus must etch an already etched surface. Not only does it wear out the stylus, but
the print is indistinct. To use either plain of frosted-end glass slides, the stylus tip must
be very sharp and the writing speed slowed down.
SHUR/Mark® provides best results when color-frosted (or painted) slides are used. The
stylus merely etches the colored coating leaving clear glass beneath. This technique
offers the best visible contrast without extra wear and tear on the stylus. One of the
faster printing speeds may be utilized when marking color-frosted slides.
o
8
o 7
o 6
o 5
o
4
o 3
o 2
o 1
Speed 1
o
8
o 7
o 6
o
5
o
4
o 3
o 2
o 1
Speed2
o
8
o 7
o
6
o 5
o
4
o 3
o 2
o 1
Speed 3
o
8
o 7
o
6
o
5
o
4
o 3
o 2
o 1
Speed 4 - Fastest
Diagram 1.2
As with the cassette marker, dipswitch #8 controls the position of the reference (i.e.
right-side up or upside down). To reverse the printing, turn the unit off, switch #8 to the
right and turn the instrument back on (Diagram 1.3).
TBS
TBS
Diagram 1.3
19
1.7
Personal Computer
SHUR/Mark® operates on an IBM compatible computer, with the following minimum
requirements:
9
9
9
9
9
9
9
9
A Pentium with a 166 Megahertz (MHz) processor (Pentium II+ processor
recommended)
For Windows 95 or Windows 98: 16 megabytes (MB) of random access memory
(RAM) minimum
For Windows NT 4.0: 32 MB of RAM minimum, and you must be running Service
Pack 3 or higher
For Windows 2000: 64 MB of RAM minimum
At least 35 megabytes (MB) of hard disk space
Mouse
At least one free serial port per SHUR/Mark® unit installed
Microsoft Internet Explorer 5.0 or later
TBS offers a personal computer (SM-PC) with more than sufficient memory to handle
both the Advanced and Super Software packages and can drive as many as two
SHUR/Mark® units and a printer. The manufacturer provides warranty.
1.8
Barcode Readers
Barcode readers can be used with SHUR/Mark® to speed the data entry process. Many
hospitals purchase bar code labels or print their own. These bar code labels usually
have the accession numbers already encoded on the label to make data entry easier
and error-free. Likewise, SHUR/Mark® ASCII commands can also be encoded on bar
code labels so that the entire data entry process is as simple as a sweep of the bar
code wand. Once the data is entered and the print command is given, SHUR/Mark®
will print a cassette or slide as specified.
Note: SHUR/Mark® is not designed to print bar codes.
An example of bar codes encoded with ASCII commands to run SHUR/Mark® follows.
For instance, with the series of bar codes shown the operator would first sweep the
wand across the code symbol for “Start”. Then he would read the “Specimen No.” and
“Font 2” followed by any number or letter for multiple copies, alignment or next line.
Next the user may wish to specify the type of specimen. If cassettes are being printed,
he may also want to specify which hopper should dispense the cassette for printing.
Finally, the print command is given and a cassette or slide is printed.
Bar codes can be customized to fit your needs. As long as the bar codes contain the
corresponding ASCII commands to run the SHUR/Mark®, you can use a bar code wand
to enter data.
20
1.9
Accessory Equipment
Triangle Biomedical Sciences provides a full range of accessory items for use with the
SHUR/Mark® Cassette and Slide Marking Systems.
A.
Cassette Marker
TBS Cat. #
U/M
Item
SM-HOP
Each
50-capacity Cassette Hopper, reusable metal
SM-CLP
Each
Cassette Loading Platform, 2 hopper capacity
SM-HA
Each
Four position Hopper Accessory
SM-DM
Each
Disposable Hopper Mechanism, accepts prepackaged
disposable sleeves of cassettes
SM-SS-32
Each
Super Software for interfacing with LIS systems
SM-PS-32
Each
Protocol Software, user programmable, formats store tissue
protocols which automatically prints a pre-determined number of
cassettes or slides
SM-EW1
Each
Extended Warranty; 1 year
SM-PC
Each
Personal Computer; IBM compatible
SM-LT
Each
Laptop Personal Computer, IBM compatible
Replaceable/Consumable Accessories
TBS Cat. #
U/M
Item
SM-PPC-
Case
Process and Embedding Cassettes; lids are detached and
packaged separately, 1000/cs (available in a variety of colors:
specify -PE for peach, -GR for gray, -G for green, -B for blue, -P
for pink, -Y for yellow, and -W for white, -T for tan, -A for aqua, -L
for lilac)
SM-PPBC-
Case
Biopsy Cassettes; specifically designed and quality controlled
for use with SHUR/Mark®, 1000/cs (specify -B for blue, -Y for
light yellow, -G for green, and -GR for gray)
SM-PPCS-
Case
Process and Embedding Cassettes packaged in disposable
22
sleeves for direct insertion into SM-DM disposable hopper (20
sleeves of 75 cassette bottoms and 1 box of 1500 tops/cs).
Colors as specified in SM-PPC)
SM-PPBCS-
Case
Biopsy Cassettes with the same specifications as SM-PPCS,
except that there are 10 sleeves of 75 cassette bottoms and 1 box
of 750 tops/cs
SM-HFT
Case
Hot foil tape (8/cs)
Note: Subject to change, for current accessory equipment consult the distributor.
B.
Slide Marker
TBS Cat. #
U/M
Item
SM-DH
Each
Dispensing Hopper, metal, reusable, holds 72 microscope slides
SM-CH
Each
Collection Hopper, metal, reusable, holds 72 microscope slides
SM-SS-32
Each
Super Software for interfacing with mainframe systems
SM-PS-32
Each
Protocol Software, user programmable, formats store tissue
protocols which automatically prints a pre-determined number of
cassettes or slides
SM-EW1
Each
Extended Warranty; 1 year
SM-PC
Each
Personal Computer; IBM compatible
SM-LT
Each
Laptop Personal Computer; IBM compatible
Replaceable/Consumable Accessories
TBS Cat. #
U/M
Item
SM-DS
Pack
Diamond Stylus; 5/pack, 50,000-10,000 slides printed per stylus.
SM-PPS-
Case
Microscope Slides; with Colormark painted back to enhance writing,
visibility, prepackaged in self-contained sleeves for insertion directly
into SHUR/Mark® Slide Labeling Instrument. 72/pack, 20 pk/cs 1 x
25 x 75 mm. Available colors: -W for white, -B for blue, -G for green, -P
for pink, -Y for yellow, -L for lavender.
SM-PPSC-
Case
Silane Coated Slides; with specifications same as for SM-PPS.
Note: Subject to change, for current accessory equipment consult the distributor.
23
1.10 Unpacking
SHUR/Mark® has been carefully quality controlled prior to being packaged for shipment.
The highest quality packing materials have been used to insure that the equipment is
received in sound working condition. We request that the user adhere to the following
instructions carefully.
While unpacking the instrument, it is necessary to check all items against the list of
contents enclosed with each instrument. If a shortage does exists, notify your TBS
distributor or TBS directly, giving the name, catalog number of the missing item, serial
number of the instrument, company purchased from and invoice number. If any
shipping damage is observed, retain all packing material intact with the
instrument and file a claim with the final carrier. Discarding any packing material
prior to the carrier’s inspection may void any shipper liability.
Before operating SHUR/Mark®, remove the packing material from around the stylus.
Once all unpacking procedures have been performed, proceed to Chapter 2
(Instrumentation) for system setup instructions.
Important: Should it become necessary to ship SHUR/Mark®, please contact TBS
shipping department for specific shipping instruction and for shipping/packing forms. Be
certain to repack the stylus carefully. Ensure that adequate packaging material, e.g.
foam or bubble wrap, is present on both sides of the stylus. (The cassette marker’s
stylus will need to cool before it can be secured.) Shipping SHUR/Mark® without
properly packing the stylus could cause extensive damage to the stepper motor
mechanisms.
24
1.11 Installation Overview
If you are connecting more than one SHUR/Mark® to a single computer, you will need
either:
1) a computer with at least two serial (com) ports or
2) an external A/B switch (which can be purchased at any local electronic store).
Option 1: Multiple Serial Ports
If the operator chooses a computer with two com ports, SHUR/Mark® #1 can be
connected to com 1 (via an RS232 cable) while SHUR/Mark® #2 is connected to
com 2 (via a separate RS232 cable). Using SHUR/Mark® Advanced, Super or
Protocol Software, he can specify which com port the data should be sent to at any
given time. The SHUR/Mark® connected to that com port will then print the
received data, however, SHUR/Mark® #1 and #2 cannot print simultaneously. (For
more details about how to change com port specifications, see the Advanced
Software section.) If the computer has more than two com ports, com ports 1 and 2
should be designated for the SHUR/Mark® s. For further installation instructions, see
the appropriate system setup instructions in section(s) 2 and/or 3.
If you are using the Super Software for interfacing with an LIS or mainframe, the PC
will need one com port designated specifically for incoming data from the LIS or
mainframe computer. In this case, the computer will need at least two com ports:
one for the LIS transfer and one for the SHUR/Mark®. If you have multiple
SHUR/Mark®s connected to the PC, however, you will need three or more com
ports on your computer. The LIS data transfer needs to be sent to com 3 (or 4, etc.)
with ports 1 and 2 controlling the SHUR/Mark® s.
Option 2: A/B Switch Box
An A/B switch box (a.k.a. “Y” switch) has one incoming data port and two outgoing
data ports. If the technician chooses to use an A/B switch with a computer that has
only one com port, he will need an additional RS232 cable to connect the switch
box’s incoming port to the computer’s com port. Then using the RS232 cables
supplied with the SHUR/Mark® units, the RS232 cables have to be attached to the
switch box’s two outgoing ports and then to the back of each unit. Data for printing
will be sent from com port 1 to the switch box and then to the unit connected to port
A or B, depending on the indication of the switch. However, the SHUR/Mark® units
can not print simultaneously.
For further installation instructions, see the
appropriate System Setup Instructions in section(s) and or 3.
25
Additional Comments Regarding Serial Ports
Recent generation of serial ports is always “male” with a 9 pin configuration. The
RS232 cable supplied with the SHUR/Mark® is 9 pin “female”. If the serial port has a 25
pin configuration, a “25-pin male to 9-pin male” converter can be purchased at any local
electronics
Additionally, if your computer has USB ports, these can be converted to a serial port by
using a USB-to-serial converter kit, which also can be purchased at your local
electronics store.
26
PART 2
INSTRUMENTATION
System Setup
'
Cassette Marker
'
Slide Marker
27
28
2.1
Cassette Marker System Setup
29
Diagram 2.1
For the following set of instructions please refer to Diagram 2.1.
1. Ensure that the “Power On/Off” switch at the rear of the SHUR/Mark® is in the “OFF”
position.
2. Connect the female end of the power plug to the instrument.
3. Connect the polarized plug to a properly polarized and grounded wall outlet.
DO NOT APPLY POWER TO THE INSTRUMENT AT THIS POINT.
4. Connect the RS232 computer cable to the rear of the instrument. DO NOT over
tighten the attaching screws on the terminal.
5. Connect the other end of the RS232 computer cable to the serial port (com 1) of the
computer. (The serial port may have a 25 pin or 9 pin connection but is always
“male”. If the computer has a 25 pin connection, attach a 25 pin “female” to 9 pin
“male” converter to the com port.) If com 1 is occupied by a mouse, use com 2. See
Software Installation for instructions on loading the computer with software.
See the Software section of this manual for software installation instructions.
DO NOT LOAD THE CASSETTE HOPPERS AT THIS POINT.
30
6. Turn SHUR/Mark® on by pressing the “On/Off” switch, in back of the instrument, to
“On”. Upon power up, SHUR/Mark® automatically takes itself through a series of
internal checks. Generally these checks require 30-45 seconds to complete. The
instrument will sound a “beep”, and the heat dissipating fan will produce a low hum.
Insure that the green “On Line” indicator on the front panel is illuminated. If not,
press the “On Line” panel switch. Within 30-45 seconds a clicking sound may be
heard coming from within the instrument. This is caused by the stylus heat control
thermostat. It is normal and will continue on a regular basis at approximately 6
second intervals.
SHUR/Mark® will attempt to release a cassette from hopper number 1, then hopper
number 2. As the hoppers have not yet been installed, SHUR/Mark® will sound an
alarm, the red error light will come on, and the cassette transport clamp will stop in the
retracted position (see Diagram 2.2).
Diagram 2.2
7. Slide a cassette, with the sloped writing surface forward and down, into the cassette
transport clamp and press the “Eject” panel switch. The transport clamp will retract
into the body of the instrument and initiate another set of internal tests. Should
SHUR/Mark® not accept the cassette, repeat steps 6 and 7. If after 5 tries the
cassette is still not accepted, refer to the Troubleshooting sections in chapters 4.1
and 4.2.
31
8. When using the Cassette Loading Platform, it is not necessary to position the first
cassette. Simply slide the cassettes down the hopper making sure that they lay flat
on each other.
Diagram 2.4
Diagram 2.3
9. Position the center channel of the hopper over the number 2 hopper guide rail and
gently slide the hopper down until it is seated. The stop position for hoppers is set at
the factory. There should be no need for any adjustments to the location stop. If a
problem develops in the cassette dispensing mode refer to the troubleshooting
sections 4.1 and 4.2.
When using cassettes with attached lids, it may be necessary to adjust the hopper
height. Follow the ensuing steps to set proper hopper height:
A. Identify the Hopper Location Stop in the center channel of the hopper (see
diagram 2.4).
B. Using the proper size Allen wrench loosen the set screw.
C. Move the Stop down no more than 1/16th inch.
D. Tighten the set screw slightly.
10. Attach the collection guide chute so that it clips into the slot in the end of the
cassette exit chute.
32
11. Press the eject panel switch. The previously manually loaded cassette will be
ejected and will slide down the guide chute. SHUR/Mark® will then attempt to release
a cassette from hopper position 1. Since hopper number 1 has not yet been loaded
with cassettes, the cassette transport clamp will not detect the presence of a
cassette and the cassette ejection solenoid at hopper number 2 will now attempt to
release a cassette. The cassette transport clamp will “see” this cassette and will
retract into the body of the instrument.
Diagram 2.5
12. To ensure that the unit is printing correctly, press the “Select” panel switch and the
“On Line” panel switch simultaneously to perform a print test (see diagram 2.5).
13. Repeat steps 8, 9, 11 and 12 with the second hopper.
14. Having experienced any difficulty with any of the above steps, please refer to the
troubleshooting sections 4.1 and 4.2, or contact Triangle Biomedical Sciences at
(919) 384-9393.
4-Hopper Accessory
The 4-Hopper Accessory is used in the same manner as the two hopper positions
built into the SHUR/Mark® Cassette Labeler. To print from a hopper, select the
position from within the SHUR/Mark® Advanced Software (version 1.1S or later) and
send the information to print. The cassette will be loaded from the position selected
and printed with the appropriate information.
There are two basic operating modes for the labeler:
1. Single-Color Mode will take cassettes from the hopper position selected until it
is empty. When no more cassettes are found, the machine will automatically try
the next hopper down. This mode is the default mode for the instrument.
33
2. Multi-Color Mode will take the cassettes from the hopper position selected and
stop when it is empty. This prevents hoppers loaded with different colored
cassettes from being mixed.
To select the Multi-Color Mode, press the SELECT button on the SHUR/Mark®
keypad so the SELECT light is illuminated. To change back to Single-Color Mode,
press the SELECT button again and the SELECT light will go off.
34
2.2
Slide Marker System Setup
35
Serial #
Fuse Holder (2)
Power Cord Socket
On/Off
Switch
Dust Extractor
Power Connection
Dip
Switches
RS232
Serial Port
Fan
Diagram 2.6
For the following set of instructions please refer to Diagram 2.6.
1. Ensure that the “Power On/Off” switch at the rear of the SHUR/Mark® is in the “Off”
position.
2. Connect the female end of the power plug to the instrument.
3. Connect the polarized plug to a properly polarized and grounded wall outlet.
DO NOT APPLY POWER TO THE INSTRUMENT AT THIS POINT.
4. Connect the RS232 computer cable to the rear of the instrument. DO NOT over
tighten the attaching screws on the terminal.
5. Connect the other end of the RS232 computer cable to the serial port (com 1) of the
computer. (The serial port may have a 25 pin or 9 pin connection but is always
“male”. If the computer has a 25 pin connection, attach a 25 pin “female” to 9 pin
“male” converter to the com port.) If com 1 is occupied by a mouse, use com 2.
See Software Installation instructions for loading the software.
36
6. The SHUR/Mark® Slide System is supplied with one 72-capacity dispensing hopper
(see diagram 2.7) and one 72-capacity collection hopper (see diagram 2.8). Load
the dispensing hopper with slides. If plain glass slides are being used, no special
loading procedure is necessary. If frosted or color-frosted slides are being used,
hold the open side of the dispensing hopper toward you and load the slides, frosted
or painted end facing left and downward. Place the filled hopper in the top of the
slide marker and the empty collection hopper in the bottom compartment located on
the front of the unit (see diagram 2.9).
Diagram 2.7
Diagram 2.8
37
7. Turn SHUR/Mark® on by pressing the “On/Off” switch, in back of the instrument.
Upon power up, the instrument will sound a “beep” and a low hum will come from the
extraction fan mounted in the base of the instrument. Press the “Eject” button to
dispense a slide for printing. Insure that the green “On Line” and “Select” indicators
on the front panel are illuminated (see Diagram 2.3). If not, press the “On Line” and
“Select” panel switches.
8. Press the “On Line” panel switch and “Select” panel switch simultaneously to
perform a print test. After the slide has printed and been collected, proceed to the
appropriate software section of the manual.
Diagram 2.9
38
PART 3
SOFTWARE
'
Computer Requirements
'
Installation
'
Licenses
'
Configuration
'
Software Operation
'
Formats
'
Data Entry
'
Print
'
Help
39
40
The SHUR/Mark® Slide and Cassette Labeling instruments have evolved to a new level
of sophistication with the addition of SHUR/Mark® 32, a 32-bit Windows-based software
that replaces the previous DOS-based SHUR/Mark® software. SHUR/Mark® 32 allows
you to create a wide variety of formats for the printable area of cassettes and slides,
provides a graphical interface that allows you to see the printing area of the slide or
cassette, and includes an industry-standard database for storing the information printed
and other relevant data.
SHUR/Mark® 32 Advanced Software offers extensive data customization and efficient record
keeping. SHUR/Mark® 32 Super Software is available for easy, seamless integration with
laboratory information systems or other sources of external data. SHUR/Mark® 32
Protocol Software allows easy point-and-click construction of complex laboratory
protocols.
3.1 Computer Requirements
A copy of the SHUR/Mark® 32 Advanced Software on CD-ROM is packaged with every
new SHUR/Mark® instrument. The software must be installed on a PC before it can be
used. SHUR/Mark® 32 can be run from either an IBM compatible desktop or laptop
computer the following minimum specifications listed below:
9
9
9
9
9
9
9
9
A Pentium with a 166 megahertz (MHz) processor (Pentium II+ processor
recommended)
For Windows 95 or Windows 98: 16 megabytes (MB) of random access memory
(RAM) minimum
For Windows NT 4.0: 32 MB of RAM minimum, and must be running Service Pack 3
or higher
For Windows 2000: 64 MB of RAM minimum
At least 35 megabytes (MB) of hard disk space
Mouse
At least one free serial port per SHUR/Mark® unit installed
Microsoft Internet Explorer 5.0 or later
41
3.2 Installation
Installing your labeler to work with a PC is a three step process:
'The first step is software installation, so that the program can run directly from your
computer.
'The second step is licensing each labeler to run with the Shur/Mark® software. This
step is necessary for the software to allow the use of your labeler. It is easy to think
of a license as a driver’s license. Without it, you are not allowed to use your car.
'The third step is to configure your labeler to a specific serial port. This is important
because without the software knowing which port to print to, it will not operate
correctly.
The following are the steps needed to install the software on your computer:
1. Please exit all programs before proceeding with installation
2. At the Windows desktop, insert the SHUR/Mark® 32 CD-ROM into the PC’s working
CD-ROM drive.
3. The installation process should automatically begin. If it does not, the AutoRun
function on your PC’s CD-ROM may have been disabled and needs to be enabled;
consult your Information Services department if necessary. (If you prefer not to
enable AutoRun, SHUR/Mark® 32 may be installed by opening the Shur/Mark®32
CD in Windows Explorer and double-clicking the file, setup.exe, on the CD-ROM.)
4. After the bar graph at the bottom right-hand corner of the screen reaches 100%, the
setup program will ask a question in regards to a Microsoft Internet Explorer Version
5.0 requirement. If your computer meets this specification, please press "NO" to
proceed.
If you are not sure, please press “YES” to exit the program and verify that Microsoft
Internet Explorer 5.0 is installed on your computer.
We have provided you with Microsoft Internet Explorer 5.0 on the Shur/Mark® 32
CD, if you do not have it installed. To install it, please open Windows Explorer to
access your Shur/Mark® 32 CD and double-click on the “IE5” folder. You should
only see one folder labeled “En” for English. Double-click on the “En” folder. A
whole list of files should appear. Look for the “IE5SETUP.EXE” file and double-click
that icon. Please follow the instructions on your screen when prompted. Consult
your Information Services department if necessary.
5. At the WELCOME SCREEN, press "NEXT" to continue.
42
6. At the CUSTOMER INFORMATION screen, type in the user name, company name,
and the software serial number, found on the back of this CD cover. Three numbers
are listed here; the first number is the software serial number and should be the one
entered (e.g. T1234A56I9012B345678). Please press "NEXT" to continue.
7. The INFORMATION screen should describe what you are installing. Please press
"NEXT" to continue.
8. The CHOOSE DESTINATION LOCATION screen describes where the program will
be installed. Please press "NEXT" to continue.
9. The SELECT PROGRAM FOLDER screen describes which folder on the Windows
start menu to add the SHUR/Mark® icons to. Please press "NEXT" to continue
10. The setup program will begin installing the software on your PC. Please wait until the
bar graph has reached 100%.
11. The setup program will automatically bring you to the SETUP TYPE screen.
Two options are given here. If you wish to add your board license now, please
check the "Add License" checkbox and press "NEXT." (Otherwise, please check the
"End Setup" checkbox and press "NEXT" until the "FINISH" button is displayed)
The setup program will prompt you to enter the BOARD SERIAL NUMBER and the
BOARD LICENSE NUMBER, found on the back of the Shur/Mark® 32 CD cover.
Three numbers are listed there; the last two numbers are the BOARD SERIAL
NUMBER (eg. C0012345) and the BOARD LICENSE NUMBER (eg.
C1ABCD2345E6789). Enter this data into the appropriate fields and press the
“NEXT” button. The prompt “License Added” should appear. At this point press the
“OK” button. Please repeat the process for each labeler you wish to license.
Note: Be sure all letter are capitalized. Also be sure to verify the differences between
the number 1 and the letter I, in addition to the number 0 and the letter O.
Please check the "End Setup" checkbox and press "NEXT" until the "FINISH" button
is displayed.
12. The setup program will prompt you to restart your computer. Please press "YES" to
restart. It is very important to restart your PC to ensure proper setup.
13. Please refer to the "LICENSES" section of the manual to configure your labelers with
your SHUR/Mark® 32 ADVANCED Software.
43
3.3 Licenses
To print to a SHUR/Mark® labeler, the labeler’s controller board number must be
licensed within SHUR/Mark® 32. A single copy of SHUR/Mark® 32 can hold up to ten
licenses, however, only 1 to 4 labelers can be operated from a single computer. This
means that if your SHUR/Mark® 32 is licensed to print to more than four labelers, you
will have to install SHUR/Mark® 32 on more than one computer. Simply repeat the
installation procedures on each computer on which you are installing SHUR/Mark® 32.
The procedure for licensing and configuring your labeler to run with the Shur/Mark® 32
software is as follows:
1. Make sure that Shur/Mark® 32 is properly installed on your computer and that you
are not running any programs, including Shur/Mark® 32.
2. Start the Shur/Mark® 32 application by double clicking the Shur/Mark® 32 icon on
your desktop. Shortly afterwards a welcome screen will appear. Please press or
click any key to continue.
3. If this is your first time running the Shur/Mark® 32 application, a window will appear
asking the following question “Gather data from serial ports 1-16 (where present)?”
At this point, please make sure all your labelers are connected and powered on.
If this is not your first time running the Shur/Mark® 32 application, you can get to this
step by clicking on “System” on the upper left hand corner. This will pull down a
menu with two options. Please select the “Settings” option. The Application
Settings screen will appear shortly afterwards. Please select the “Auto-Configure”
button in the upper half of the screen (located directly right of the registration
information).
4. Press “OK” to start the search. The search will continue to proceed until any
unlicensed labelers are found. Once a unlicensed labeler is found, a pop up
window will ask if you would like to license it. Please proceed to license your
labeler(s).
5. The setup program will prompt you to enter the BOARD NUMBER (or to select the
labler you wish to licennse) and the LICENSE NUMBER, found on the back of the
Shur/Mark® 32 CD cover. Three numbers are listed there; the last two numbers are
the BOARD NUMBER (eg. C0012345) and the LICENSE NUMBER (eg.
C1ABCD2345E6789). Enter this data into the appropriate fields and press the “OK”
button.
If you selected the labeler by filling in the circle adjacent to it
(recommended), you do not need to fill in the BOARD NUMBER. The prompt
“Serial Added” should appear. At this point press the “OK” button.
Note: Be sure all letter are capitalized. Also be sure to verify the differences between
the number 1 and the letter I, in addition to the number 0 and the letter O.
44
3.4 Configuration
Note: If you later decide to change the ports on which your labeler is installed, you must
configure the ports of your computer to work with your licensed machine. Otherwise the
software will continue to look for your machine on the original port. To do this you must
run an auto-configure, so the software may scan all your serial ports to determine which
instrument is connected to which port.
To do this:
1. Make sure that Shur/Mark® 32 is properly installed on your computer and that you
are not running any programs, including Shur/Mark® 32.
2. Start the Shur/Mark® 32 application by double clicking the Shur/Mark® 32 icon on
your desktop. Shortly afterwards a welcome screen will appear. Please press or
click any key to continue.
3. Click on “System” on the upper left hand corner. This will pull down a menu with two
options. Please select the “Settings” option. The Application Settings screen will
appear shortly afterwards. Please select the “Auto-Configure” button in the upper
half of the screen (located directly right of the registration information).
4. Make sure all labeler(s) are properly connected to the computer with the RS232
cables and turn on all connected instruments. If the labelers are properly connected
and the software does not recognize one or more of your labelers, contact TBS.
CONGRATULATIONS!
You are well on your way to efficiently printing slides and cassettes. After your machine
has been properly licensed and configured, you are ready to print. If you have any
questions regarding this installation procedure, please feel free to contact TBS for
assistance.
45
3.5 Software Settings
As mentioned earlier, SHUR/Mark® 32 runs from the Start menu or the SHUR/Mark®
desktop icon. Double-click the icon to start SHUR/Mark® 32.
System Settings
When SHUR/Mark® 32 is started, the data entry screen is displayed with a default
format loaded. Go to the System menu (pull-down) and select Settings. This screen
allows you to manipulate the settings of your labeler (see Diagram 3.1). Each labeler
that was detected by the software will have a tab on this screen (Labeler 1, Labeler 2,
etc.). If the number of tabs viewed on the screen does not match the number of
labelers that should be connected, one or more of your labelers was not properly
recognized. Recheck the physical connections between the computer and the labelers,
ensuring that the gray RS232 cable is firmly connected at both ends, make sure that all
labelers are on, and click the Auto-Configure button at the top right of the Systems
Settings screen. If the number of tabs viewed still does not match the number of
labelers that should be connected, call TBS Technical Support for assistance at (919)
384-9393.
46
Cassette Labeler Settings
1
2a
2b
2c
3
4
7
2d
5
Diagram 3.1
1) Name: A reference name for the labeler (e.g., Cassette 1, New Biopsy Cassette
Unit). Select a name for the labeler and type it in the open field.
2) Configuration Display Window
a) Type of unit: During the autoconfigure, the software detects the labelers
connected to each port. That information is displayed here.
b) Controller board: During the autoconfigure, the software reads the serial number
of the controller board located within the labeler. That information is displayed
here.
c) Check unit button: Checks the labeler hardware to confirm that the unit is
properly connected, turned on and ready to print.
d) Print sample button: This button will cause a single cassette to print with preset
information. Doing so will confirm that the software is properly communicating
with the labeler.
3) Stylus: This feature records when the engraving stylus is changed, the number of
imprints at which the stylus is changed, and estimates the time until the stylus will
need to be changed again. When the stylus is changed, use the log change button
47
to record the service performed. A full bar graph represents a newly replaced stylus;
as the stylus is used, the bar graph decreases.
4) Ribbon: This feature records when the ribbon of hot foil tape is changed, the
number of imprints at which the ribbon was changed, and estimates the time until
the ribbon will need to be changed again. When the ribbon is changed, use the log
change button to record the service performed. A full bar graph represents a newly
replaced ribbon; as the ribbon is used, the bar graph decreases. [NOTE: The
imprint counter is not currently functional, however, the date the ribbon is changed
can still be recorded.]
5) View Service Log: Click on this button to display the service operations that have
been recorded for a labeler. (Any service functions which were not recorded by
pressing the appropriate “log change” button will not appear in the log.)
6) Cassette Hoppers: Autoconfigure cannot detect whether or not a SHUR/Mark® 4Hopper Accessory is connected to the labeler or not. Therefore, it is necessary to
manually set the number of hoppers being used (2 or 6) by clicking the arrows to the
left of the hopper window. Type in names for the hoppers. The software requires
data be entered in these fields (text or a number).
Save the changes by selecting Save Settings / Close in the System Settings menu.
This feature will automatically close the Settings window.
48
Slide Labeler Settings
1
2a
2b
2c
3
4
2d
5
Diagram 3.2
1) Name: A reference name for the labeler (e.g., Slide 1, Clinic Slide Labeler). Select a
name for the labeler and type it in the open field.
2) Configuration Display Window
a) Type of unit: During the autoconfigure, the software detects the labelers
connected to each port. That information is displayed here.
b) Controller board: During the autoconfigure, the software reads the serial number
of the controller board located within the labeler. That information is displayed
here.
c) Check unit button: Checks the labeler hardware to confirm that the unit is
properly connected, turned on and ready to print.
d) Print sample button: This button will cause a single slide to print with preset
information. Doing so will confirm that the software is properly communicating
with the labeler.
3) Stylus: This feature records when the diamond stylus is changed, the number of
imprints at which the stylus is changed, and estimates the time until the stylus will
need to be changed again. When the stylus is changed, use the log change button
to record the service performed. A full bar graph represents a newly replaced stylus;
as the stylus is used, the bar graph decreases.
49
4) Filter: This feature records when the dust extractor filter is changed, the number of
imprints at which the filter was changed, and estimates the time until the filter will
need to be changed again. When the filter is changed, use the log change button to
record the service performed. A full bar graph represents a newly replaced filter; as
the filter is used, the bar graph decreases. See Appendix for instructions on
changing and/or cleaning the filter. [NOTE: The imprint counter is not currently
functional, however, the date the filter is changed can still be recorded.]
5) View Service Log: Click on this button to display the service operations that have
been recorded for a labeler. (Any service functions which were not recorded by
pressing the appropriate “log change” button will not appear in the log.)
50
AutoConfigure Button: Clicking this button will rerun the autoconfiguration process that
ran the first time the software was used. It is only necessary to use this button if the
labelers are moved, connected to different ports, if a new labeler is added, or if a labeler
is removed from the connections.
Diagram 3.3
Save the changes by selecting Save Settings / Close in the System Settings menu.
This feature will automatically close the Settings window.
51
3.6 Formats
Shur/Mark® 32 uses formats to define how information is printed on a cassette or side.
A format may contain 1-8 fields of information arranged as needed on the slide or
cassette.
To create a format, select New under the Format menu on the main screen,. The
software will ask if you want to load a new format. Select “ok”. This takes you to the
format editor screen (Diagram 3.4).
1
3
4
2
5
Diagram 3.4
1) Name: A reference name for the format. Select a name for the format and type it in
the open field.
2) Type of Format: Selects the type of format to be created (slide or cassette). Use
the drop-down selector to choose the type of format.
3) Number of Fields: Set the number of fields by clicking the arrows below the fields
display.
4) Graphical Display: This area displays how the format you create will fit onto a slide
or cassette by showing the individual fields, their font sizes, and any spaces placed
before or after the field. It also allows advanced users to fine-tune their format. This
feature is discussed in depth at the end of the format section.
52
5) Field Tabs: One field tab is displayed for each field. (If you have selected four fields
in the number of fields window, there will be four tabs displayed.). There are three
types of fields — open, fixed, and counter. An open field lets you enter data in the
data screen when you are ready to print a batch of slides or cassettes (e.g.,
accession number). A fixed field prints a preset value (letters or numbers) that
cannot be changed from the data entry screen (e.g., S99-). A counter field
increments with each successive slide or cassette within a batch, allowing it to act as
a counter.
53
Open Field
The open field is used to create a blank field into which data will be entered on the data
entry screen. This data can change with each run of slides or cassettes, even though
the overall format remains the same (i.e., patient number).
Diagram 3.5
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected. (Each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width.)
3) Follow with: By default, fields will print on the same line. To separate fields onto
different lines, select Carriage Return from the drop-down selector.
4) Leading spaces: To place blank spaces before the content of a field, use the upand-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Width: An open field must have the width set manually. Use the arrows in the width
selector to set field width in characters (e.g., the field “S99” is 3 characters wide).
The width of the field will be reflected in the graphical display at the top of the page.
54
6) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
55
Fixed Field
A fixed field has pre-entered data that cannot be modified on the data entry screen.
This information does not change between batches of slides or cassettes (i.e., year).
Diagram 3.6
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected. (Each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width.)
3) Follow with: By default (Next-Field – Same Line), fields will print on the same line.
To separate fields onto different lines, select Carriage Return from the drop-down
selector.
4) Leading spaces: To place blank spaces before the content of a field, use the upand-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Content: The characters typed into the content field will be the contents of the fixed
field. Width is set automatically.
56
6) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
57
Counter Field
The counter field is used strictly for incrementation, the automatic progression of
characters (e.g., 1, 2, 3, 4, 5 or A, B, C, D, E).
Diagram 3.7
1) Label: Type a descriptive name for the field of data.
2) Font: There are four sizes of font available — large, normal, small, smallest. When
you select a font size, the graphic display changes to be in proportion with the font
you have selected. (Each font size is monotype — all characters in the font and any
leading or trailing spaces connected to the field have the same height and width.)
3) Follow with: By default fields will print on the same line. To separate fields onto
different lines, select Carriage Return from the drop-down selector.
4) Leading spaces: To place blank spaces before the content of a field, use the upand-down arrows in the leading space selector. A maximum of four spaces may be
placed before a field. The spaces will be reflected in the graphical display at the top
of the page.
5) Width: An open field must have the width set manually. Use the arrows in the width
selector to set field width in characters (e.g., the field “S99” is 3 characters wide).
The width of the field will be reflected in the graphical display at the top of the page.
58
6) Range: The range shows the total number of units that will be printed.
7) Order: This determines the order of incrementation for this particular counter field.
8) Trailing spaces: To place blank spaces after the content of a field, use the up-anddown arrows in the leading space selector. A maximum of four spaces may be
placed after a field. The spaces will be reflected in the graphical display at the top of
the page.
9) Increment: This determines which character increments. (e.g., Left = 1A, 2A, 3A,
4A; while Right = 1A, 1B, 1C, 1D)
Incrementation
The incrementation feature allows you to label a series of slides or cassettes in a
progressive alphanumeric order (e.g., 01 – 10, A – Z, A1 – Z9). SHUR/Mark® 32 has
been designed to accommodate a wide variety of progressions.
Creating an incrementation
To create an incrementation, set the counter starting value by clicking in the “Begin”
field and typing the first character(s) of the progression. The value may be any
combination of 0-9 and A-Z up to 18 characters.
Using the range counter (the up-down arrows to the right of the “End” field), set the final
incrementation to print. The total number of slides or cassettes that will print is
displayed in the range box below the up-down arrows. For example, to increment 25
slides starting at A1, enter “A1” in the begin field and hold down the up-arrow until the
range box shows 25 slides. “C5” will appear in the end field.
This is basic incrementation and will fit most applications. Try entering some
progressions to familiarize yourself with the incrementation feature. If you use more
complicated progressions, or if you increment more than one field at a time, try the
features listed below.
Incrementation Reversal
Normal incrementation runs from right to left, meaning the right character increments
first (e.g., A1, A2, A3). Pressing the arrow button at the bottom of the end field screen
changes the incrementation direction to left to right, meaning the left character
increments first (e.g., A1, B1, C1).
Round of Incrementation
In order to have simultaneously incrementing fields, it is necessary to set rounds of
incrementation. For example, to increment both an accession number and a block
number, one must be set to increment first (round 1) and the other increments second
(round 2). To set round of incrementation, click on the slider bar to the left of the begin
field and drag the button to the first, second or third position. Different fields can be set
to different rounds of incrementation. For example, if you want to print 5 blocks each for
5 different patients, create a field for the accession number and set it to round 1 of
incrementation, and create a second field to increment 5 blocks for round 2 of
incrementation.
59
Batch Counter
The total number of slides or cassettes that will be printed is displayed in the batch
counter field, located directly below the number of fields counter arrows. If the total
number of slides or cassettes to be printed does not match the number you want, check
your incrementation settings. Fields may be set to increment simultaneously instead of
in rounds of incrementation (if the batch total is too low) or may be set in incorrect
rounds of incrementation (if the batch total is too high).
60
Graphical Display
The graphical display at the top of the format screen represents the fields as they will be
printed on a slide (Diagram 3.8) or cassette (Diagram 3.9).
Diagram 3.8
Diagram 3.9
The numbered field blocks correspond to the field tabs at the bottom of the format
editor. To select a field, either click on the field block, which will be highlighted orange
in the graphical display, or click the field tab at the bottom of the screen. Leading and
trailing spaces are also graphically represented by blank blocks between the fields.
When a field is highlighted, any accompanying leading and/or trailing spaces are
highlighted yellow (see Diagram 3.8).
61
If the fields that are created are arranged in such a manner that the format will not fit
onto a slide or cassette’s printable area, a warning message will appear (see Diagram
3.10). Adjust the format by shortening fields or by inserting Carriage Returns to move
fields to a different line. The warning will disappear automatically when the format fits
onto the slide or cassette.
Diagram 3.10
The graphical display can also be used to minutely adjust field positions in a format.
After selecting a field, use the horizontal and vertical slide bars to adjust the field’s
position. The offset label at the bottom of the graphical display shows how much the
field has been offset relative to its default position in the format. To return the select to
its default position, click the zero offset button located at the upper left corner of the
graphical display.
62
3.7 Data Entry
When you start SHUR/Mark® 32, you are automatically taken to the data entry screen
(Diagram 3.11). After entering data on this screen, it is sent to an output control for
review before printing. The output control allows you to review your data before printing
so that errors can be corrected without wasting slides or cassettes.
Diagram 3.11
1) Format selector: Select a format using the drop-down selector box. The format will
load automatically. Only one format may be open at a time.
2) Labeler: Select the labeler to which the slides or cassettes should print. This option
is only used when multiple slide or multiple cassette units are running from the
software. Only labelers compatible with the selected format will appear in the dropdown selector (i.e., If a cassette format is selected, only cassette labelers will
appear.)
3) Hopper: This feature only appears when a cassette format has been selected. The
default hopper setting “All” uses both hoppers on the cassette labeler or all 6
63
4)
5)
6)
7)
8)
hoppers with a 4-hopper accessory. Cassettes will be dispensed from hopper 1 then
from hopper 2, 3, 4, etc. until all hoppers are empty (see Labeler Installation section
for hopper position information). If a jam occurs, the cassette labeler will
automatically dispense from the next hopper. If a jam occurs in the next hopper,
printing will cease.
To select a particular hopper instead of using the default, click the drop-down
selector and choose the hopper from which the cassettes will be dispensed. When
the hopper is empty or a jam occurs, printing will cease. The cassette labeler will
not automatically dispense from another hopper in the single-hopper mode. [Note:
If you named the hoppers by cassette colors instead of hopper 1, hopper 2, etc.,
make sure the correct color is in the correct hopper. See section on System
Settings for more information.]
Data Entry Fields: The fields within the format will appear on the left side of the
screen. Fixed fields appear gray, open and counter fields appear white. When
selected, the open or counter fields appear yellow. Enter the desired information
into the open field. For a counter field, if you would like to adjust the order or range
of incrementation set in the format, adjust it with the up-down arrows beside the
counter field. To change the starting value of a counter field, select the field and
type in the new value. It is not possible to change a fixed field from the data entry
screen; changes must be made from the format editor. Double clicking in any field
will open the format editor automatically. To leave a field blank without altering the
overall format, enter a single space in that field. The software will print “blank”
characters, retaining the format.
Batches: The total number of slides or cassettes that will be printed is displayed in
the batch counter field (see Batch Counter explanation in the Format Editor section).
To print multiple sets of these batches, use the batch drop-down selector.
Increments: The default incrementation is “automatic”. Only people who specifically
require single-step incrementation need to adjust this field.
In single-step
incrementation, the counter fields will increment automatically, but it will pause after
each incrementation so that you may enter data in the open fields. For example, a
format set to increment 01 – 10 in single step incrementation will increment to
cassette 02, wait for data to be entered in the open field, then automatically
increment to 03.
Clear: Click this button to clear all data entered in the open fields and reset the data
entry screen.
Send to Labeler (Send to Queue if Print is Suspended): Click this button to send the
data to the output control. If a large batch is being sent, a window will appear to tell
you the slides or cassette are being sent to the database.
64
Output Control
When data has been sent to the Print Queue, a new window will cover the right side of
the data entry screen (Diagram 3.12). This is the reduced output control window. The
output control window can be expanded to be full-screen size or reduced to partialscreen size by pressing the Expand/Contract Button. To switch between the output
control window and the data entry window, use the Window drop-down menu.
There are three views to the Output Control: print queue, history, and error log. The
print queue allows you to view, modify, or delete information before it is printed on slides
or cassettes. History shows all information that has been successfully printed on any
labeler since the last time the history was cleared. The error log shows any slide or
cassette information that could not be printed since the last time the error log was
cleared. Each of these views is described in detail below. When data is sent to the
output control, the default view is the print queue.
Diagram 3.12
65
Print Queue
The output control now shows the print queue beside the data entry screen. To fully
view the data waiting to be printed, click the “expand button” on the data entry window.
This will enlarge the Output Control window (Diagram 3.13).
9
10
11 12 13
2
14
1
15
7
8
3
4
5
6
Diagram 3.13
1) The default view “PrintQ” displays all data waiting to be printed.
2) To view only the information that will be printed with a specific labeler, press the
button for that labeler. Up to four labelers may be available. The selected labeler
will appear yellow on the screen.
3) The Contract Output Control arrows shrink the Output Control window to reveal the
left-hand portion of the data entry window (Diagram 3.12).
4) The Print button sends the selected slide and cassette information to the labeler to
print.
5) The Entries display shows the total number of slides and cassettes sitting in the
selected portion output control (history, all, etc.).
6) The Delete button allows you to delete slides or cassettes from the output control.
7) The History button takes you to the history table. (see History section)
8) The Error Log button takes you to the error log table. (see Log section)
9) The Field Header Row displays the names assigned to the fields of data.
10) The Date field shows the date the slide or cassette information was entered.
11) The Type field shows whether the information is for a slide or a cassette.
66
12) The Labeler field shows the number of the labeler on which the slide or cassette will
print.
13) The Hopper field identifies the cassette hopper from which a cassette will be
dispensed (for cassette formats only).
14) The Data fields display the information that will be printed on the slide or cassette.
There are 8 fields because there are eight fields available in any format. If no
information was entered in a field, nothing will print. This is the information that was
entered on the data entry screen.
15) The Format field shows the name of the format used.
SHUR/Mark® 32 is essentially a database of information entered through the data entry
screen and stored in records (rows of data in the Output Control). These records can
be manipulated in a similar manner to records in an Access® database or Excel®
spreadsheet. It is not necessary to know Access® or Excel® to work with the data in
SHUR/Mark® 32. However, anyone familiar with Access® or Excel® should find the
Output Control functions easy to use.
Edit
Individual fields of information can be edited by clicking in the field and changing the
data. While the information entered in a field may be changed, field width may not. For
example, if a field is set to 4 characters in the format and you enter 5 characters in this
mode, the 5th character will not print. If you only enter 3 characters in the field, the three
characters and a blank space will print. When you have finished changing the record,
click any other record to save the change. There is no way to automatically undo a
change once it has been made; you will have to retype the information.
Sort
The records can be sorted by clicking on the field name in the field header row. This
may help clarify what is being printed if there are several records in the output control.
NOTE: The records will not always appear to sort numerically.
Print
It is possible to print all data in the Output Control at once or to print information for one
or more slides or cassettes. The default is to print all data sitting in the output control.
To print information for only one slide or cassette, select the record by clicking the gray
button to the left of the record. The selected record will appear blue. Click the print
button to print this record. To print several records at once, select the records
individually while holding down the control key (Ctrl) on your keyboard. The selected
records will all appear blue. Click the print button to print all the selected records.
Delete
Use the delete key to remove a record from the Output Control. The delete key works
in the same manner as the print key. Unless an individual record or multiple records
have been selected, the default will clear the entire Output Control. A window will
appear asking if you wish to delete all the information in the Output Control. Information
cannot be retrieved after it has been deleted.
67
Resize
You can stretch the column width of individual columns by placing the cursor between
two fields and dragging it right or left. You can resize the height of all rows by placing
the cursor between two rows and dragging it up or down. This function does not affect
the data in the records; it simply allows easier viewing.
68
History
The history table allows you to view, reprint or delete all information that has been
successfully printed on any labeler since the last time the history was cleared. When
the history table is open, the History button will be highlighted yellow (Diagram 3.14).
Diagram 3.14
To reprint information, click the reprint button. By default, all data in the history will
print. To print information for one or multiple slides or cassettes, select the records by
clicking the gray button to the left of the record while holding down the control key (Ctrl)
on your keyboard. The selected records will all appear blue. Click the reprint button to
print the selected records.
To delete information, click the delete button. By default, all data in the history will be
deleted. Once a record has been deleted from history, it cannot be retrieved. To delete
a limited number of records, select the records by clicking the gray button to the left of
the record while holding down the control key. The selected records will appear blue.
Click the delete button to delete the selected records.
It is not necessary to clear the history on a regular basis. Clear the history periodically
to keep the table from getting so large it is difficult to navigate.
69
Log
SHUR/Mark® 32 can print a log of all information that is in the history table. This feature
is useful if you want to keep a record (text file or hard copy) of all slides and cassettes
printed each day.
When you press the log button, a window will appear confirming that you want to build a
log (Diagram 3.15). Press “OK”. A window will appear showing the data from history in
a text table (Diagram 3.16).
Diagram 3.15
Diagram 3.16
Use the zoom function to view the text on-screen.
70
To print a hard copy of the log, press the printer icon at the top left corner of the toolbar.
A standard print screen menu will appear. Select any printer connected to the computer
and print the log. The length of the log will depend on the number of records in history.
Printing the log will not clear the history. If you want to clear the history after printing
each log, return to the history screen and manually delete the history. If you do not
clear the history after printing a log, the next log will include all information in history,
including previously printed records.
To send the log to a file, press the notebook icon on the toolbar. A standard
export/save screen will appear. Select the file or drive to which you want to save the
log, give it a name and press save. Exporting the log will not clear the history. If you
want to clear the history after exporting each log, return to the history screen and
manually delete the history. If you do not clear the history after exporting a log, the next
log will include all information in history, including previously exported records.
71
Error Log
The error log shows any information that could not be printed on a labeler since the last
time the error log was cleared. When the error log is open, the Error Log button will be
highlighted yellow (Diagram 3.17).
Diagram 3.17
Records will only appear in the error log when illegal characters (e.g., “@”, “\”) have
been sent to a labeler. Carefully review the data in each record appearing in the error
log. Correct the record by clicking in the appropriate field and removing the illegal
character, then press the retry button. The information will be sent to the labeler again
and will print if all illegal characters have been removed. If you prefer to delete the
records, press the delete button.
Because the data entry screen is error-protected, it is unlikely that you will have any
records appear in the error log. Only when a record in the database (i.e., print queue or
history) is edited then sent to print can an illegal character be sent to a labeler.
72
Log
SHUR/Mark® 32 can print a log of all information that is in the error log table or save the
information to a file. This log function is identical to the history log function (see History
section).
When you press the log button, a window will appear confirming that you want to build a
log. Press “OK”. A window will appear showing the data from history in a text table
(Diagram 3.16). Use the zoom function to view the text on-screen.
To print a hard copy of the log, press the printer icon at the top left corner of the toolbar.
A standard print screen menu will appear. Select any printer connected to the computer
and print the log. The length of the log will depend on the number of records in the error
log. Printing the log will not clear the error log. If you want to clear the error log after
printing each log, return to the error log screen and manually delete the error log. If you
do not clear the error log after printing a log, the next log will include all information in
error log, including previously printed records.
To send the log to a file, press the notebook icon on the toolbar. A standard
export/save screen will appear. Select the file or drive to which you want to save the
log, give it a name and press save. Exporting the log will not clear the error log. If you
want to clear the error log after exporting each log, return to the error log screen and
manually delete the error log. If you do not clear the error log after exporting a log, the
next log will include all information in the error log, including previously exported
records.
73
3.8 Print (Only if Show Print Control Option is Enabled)
Once data has been sent from the print queue to the labeler, the print window will
appear. This screen shows all configured labelers connected to the computer and
displays relevant information about the data being sent to each instrument (Diagram
3.18).
2
1
Diagram 3.18
1) The labeler status bar shows the print status of each labeler connected to the
computer. The print status line within each labeler status bar shows how many
slides or cassettes are to be printed, how many have successfully printed, and how
many errors have occurred. The number of errors refers to unprintable items that
have been sent to the error log, not to items which have failed to print due to
problems with the instrument (see Error Log).
2) The all labelers status bar shows the cumulative number of slides and/or cassettes
to be printed, how many have printed, and the total number of errors. There is one
status line for slides and one status line for cassettes, even when multiple slide or
cassette units are connected.
74
When a labeler is printing normally, Stop and Pause buttons appears on the labeler
status bar. If no data is being sent to a labeler, No Output appears on the labeler status
bar. (see Diagram 3.19)
Diagram 3.19
75
If a labeler is not responding, No Feed appears on the labeler status bar (Diagram
3.20). Make sure the unit is properly connected and turned on.
Diagram 3.20
76
Pause / Resume
Pressing a labeler’s Pause button will suspend printing to that labeler. Pressing the
pause button beside the All Labelers information will suspend printing to all labelers.
Because data is being sent continuously to the labeler, a slide or cassette may print
even after the pause button has been pressed. Once the labeler receives the pause
command, however, printing will stop.
If printing to only one labeler was paused, printing will continue on the other labelers
(Diagram 3.21). To resume printing on the paused labeler, press the resume button.
Printing should begin with the next slide or cassette in sequence from the print queue.
To resume printing on all labelers, press the Resume button.
Diagram 3.21
77
When printing on a labeler is completed, finished appears on the labeler status bar.
(Diagram 3.22)
Diagram 3.22
78
3.9 Help
SHUR/Mark® 32 is equipped with extensive help functions.
Diagnostics
The labeler diagnostics feature (Diagram 3.23) allows TBS to provide sophisticated
technical support to you in your laboratory. The information generated by the
diagnostics will help a TBS representative assist you in troubleshooting printing errors.
You will not need to run the labeler diagnostics unless asked to do so by a TBS
representative.
Diagram 3.23
Reference
The reference section provides on-screen user assistance for using SHUR/Mark®
cassette and slide labelers and SHUR/Mark® 32 software. The reference text is an
electronic version of the SHUR/Mark® manual, providing easy access to similar
information. If you are accustomed to using on-line help in Windows applications, you
may prefer using the reference section instead of this manual. If your workstation is
configured for external e-mail and/or Internet access, you can also contact TBS via email or view our website through a connection in the reference section.
About
The about screen (Diagram 3.24) provides standard copyright and version information
about SHUR/Mark® 32 in addition to a listing of all SHUR/Mark® labelers licensed for
this copy of SHUR/Mark® 32. Additional licenses for other labelers can be added at any
time, so long as the total number of licenses does not exceed 10. Please contact TBS
for information on licensing additional instruments.
Diagram 3.24
System Information
The system information function allows TBS or your internal support staff to gather
extensive data on your computer system in the event that extensive troubleshooting is
necessary. Data is displayed in a format that may be printed or saved to a file. In the
unlikely event that this information is required, TBS will request that you access this
system information section.
80
PART 4
SERVICE
'
Cassette Marker Troubleshooting
'
Slide Marker Troubleshooting
'
Maintenance Overview
'
Cassette Marker Maintenance
'
Slide Marker Maintenance
'
Technical Support
'
Parts List
'
Commonly Asked Questions
81
4.1 Cassette Marker Troubleshooting
SHUR/MARK™ has few moving parts, and those that do move very little, therefore life
expectancy is excellent. Listed below are several possible problems that may develop,
their possible cause, and a suggested remedy. Should a problem develop that is not
addressed in this section, please contact your local TBS distributor, or phone TBS for
additional assistance. TBS customer and technical service is available from 8:00am6:00pm EST Monday through Thursday and 8:00am through 5:00pm Friday.
PROBLEM
POSSIBLE CAUSE
REMEDY
There is no power to the
unit.
Faulty electrical connections/Fuse
blown
Check electrical
connections/Replace
with 1 amp slow blow
Unit enters into an alarm
condition and can not be
silenced
Defective power supply board
Replace
Software
Replace
Defective mother control board
Replace
Dipswitch settings are wrong
Check dipswitch
settings; all switches
should be OFF
(Pointing to the right)
except 4 and 8
SHUR/Mark is not ready
Check electrical
connections
Unit does not print
Check computer
connections
Check “On Line”
switch
Cassette not in place
Check “Error” switch
Dipswitch settings are wrong
Load cassette
Check dipswitch
settings;
Software is in demo mode (only
possible with versions 1.1i and
above)
all switches should
be OFF (Pointing to
the right) except 4
and 8
Install security key
Unit writes but cassette
is not printed
Defective stylus
Replace
RE-1 relay is defective
✆Call TBS for
82
assistance
Unit prints upside down
Print switch in wrong position
Reverse position of
micro-dip switch
number 8 on back of
unit
Unit does not print
properly
Foil tape is used up
Replace foil tape
Tape is not advancing
Check tape and clear
where jammed
Tighten set screw on
pick-up spindle
Stylus has excessive carbon build
up from tape
Stylus not hot enough
Stylus is too hot
Excessive pen pressure
Replace defective
tape advance
stepper motor
Clean stylus with
cotton tipped
applicator moistened
with solvent
✆Call TBS for
assistance
See maintenance
section
✆Call TBS for
assistance
Printed lines are not
straight
Prints only on a partial
section of the cassette
Cassette carriage will
not stay in printing
position
Red error light on
Cassette is misaligned
Cassette stop misaligned
Insufficient pen pressure
Imperfections on cassette
Hoppers are empty
Hoppers improperly positioned
Cassettes mispositioned
Ejection solenoid not activated
Adjust stop and nylon
screws
Adjust cassette stop
✆Call TBS for
assistance
Discard cassette and
replace
Refill hoppers
Check that cassette
eject switch is in
correct position
Check cassettes and
put into proper
position
✆Call TBS for
assistance
83
Cassette carriage will
not stay in printing
position
No red error light
Cassettes do not slide
down hopper
Stylus cannot find “Park” position
Shur/Mark does not “see” cassette
✆Call TBS for
Cassettes may have excess flash
Cassettes standing up in hopper
Cassettes jam during
ejection
See maintenance
section
Deflection plate is bent wrong type
of cassette
Cassette lid is not closed tightly
assistance
Check edges of
cassettes for excess
plastic-scrape off or
discard
Lay cassettes in
proper position
Adjust
Replace with proper
cassette Close lids
tightly
4.2 Slide Marker Troubleshooting
PROBLEM
POSSIBLE CAUSE
REMEDY
There is no power to the
unit
Faulty electrical connections
Fuse blown
Unit enters into and
alarm condition and can
not be silenced
Defective power supply board
Software
Defective mother control board
Dipswitch settings are wrong
Check electrical
connections
Replace with 1 amp
slow blow
Replace
Replace
Replace
Unit does not print
SHUR/Mark is not ready
Check Dipswitch
settings
Check electrical
connections
Check computer
connections
Check “On Line”
switch
Slide not in place
Check “Error” switch
Dipswitch settings are wrong
Check “Select”
switch
Check dipswitch
84
Software is in demo mode (only
possible with versions 1.1i and
above)
settings;
Unit writes but slide is
not printed
Unit does not print
clearly
Lines are not straight
Stylus is worn down
Replace stylus
Stylus is worn down
Replace stylus
Slide is misaligned
Red Error Light On
Hopper is empty
Press “Eject” to
dispense and align
new slide
Refill hoppers
Install security key
4.3 Maintenance Overview
Do’s and Don’ts
DO
read this manual carefully before attempting to operate Shur/Mark.
DO
follow shut down instructions carefully when turning off both the
computer and Shur/Mark/
DO
shut off Shur/Mark when it is not being used for extended periods of
time.
DO
treat this instrument with respect. It is a sensitive electronic piece
of equipment that will function efficiently for years, if handled with
care.
DO
read this manual carefully to acquaint yourself with the instrument.
DO
feel free to contact us with any questions or comments regarding
any aspect of this instrument, manual, or any other TBS product
DO NOT
obstruct any of the vents on Shur/Mark.
DO NOT
place Shur/Mark on top of, in front of , or below any radiators,
heating or cooling vents.
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DO NOT
use solvents to clean the surfaces of Shur/Mark.
DO NOT
place objects on top of the instrument, specifically any type of
container with liquids in it.
DO NOT
remove any covers from the instrument before switching off the
main power and unplugging the unit.
DO NOT
attempt to service the instrument unless you have been properly
trained to do so.
DO NOT
force any of the instruments’ moving parts if resistance is felt.
4.4 Cassette Marker Maintenance
Outside of routinely checking the stylus for carbon buildup from the hot foil tape, and replacing
the tape, this instrument is essentially maintenance free.
Cleaning the stylus
Prior to cleaning the stylus, SWITCH OFF the instrument and allow the stylus to completely cool
down.
1. Turn off all power to the unit.
2. Remove the front cover by pressing up on the two tabs located under the
arrows molded into the lower edge of the cover and pulling the cover toward
you.
3. Use a cotton tipped applicator, moistened with a solvent (xylene), to wipe the
tip of the stylus and remove the excess carbon buildup.
4. Replace the cover.
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Replacing the Hot Foil Tape
Prior to replacing the foil tape, SWITCH OFF the instrument and allow the stylus to cool
down. The foil tape can be replaced with the stylus still hot, however, caution should be
taken not to make contact with the stylus.
Replacing the foil tape is a simple procedure that requires only a few minutes. Care
must be taken, though, to insure that the tape is laid flat over the rollers, and that the
matte side of the tape faces the proper direction. Follow the directions below carefully.
1.
2.
3.
4.
5.
6.
Turn off all power to the unit.
Remove the front cover by pressing up on the two tabs located under the arrows
molded into the lower edge of the cover and pulling the cover toward you.
Slide the empty spool off its spindle.
Gently lift the tape tension bar and slide the foil tape off the two rollers on either
side of the stylus.
Turn the pickup spool slightly clockwise to release it from the spindle then pull it off
the spindle.
Allow the used tape to unravel from the pickup spool into a wastebasket. DO NOT
DISCARD THE ALUMINUM PICKUP SPOOL.
87
7.
8.
9.
10.
11.
Attach the leading edge of the new foil tape, using adhesive tape, to the pickup
spool insuring that the matte side of the tape faces into the spool.
Slide the pickup spool over the pickup spindle insuring that the locating pin fits into
the “key” on the spindle.
Lay the foil tape, matte side up, over the roller guides, and under the tape tension
bar.
Slide the new tape spool over the spindle.
Replace the cover.
While Shur/Mark’s design limits the number of moving parts, some service to the
instrument may be required. Only TBS or qualified on-staff service personnel should
make repairs to the unit. Several component replacement procedures are outlined
below.
Replacing the Heated Stylus
Note: This procedure only applies to instruments with serial numbers beginning with
93106 or greater. If the unit has a serial number less than 93106, contact TBS for
technical assistance.
1. Ensure that a cassette is located in the clamp mechanism, switch off the
instrument and disconnect the mains supply.
2. Remove the front cover.
3. After the stylus has cooled, pull the complete stylus assembly from its park
position and loosen the clamp bolt. Do not completely remove the bolt
4. Using the blade of a flathead screwdriver, gently ease the two halves of the
clamp apart and pull the stylus out from the bottom of the clamp.
5. Ease the electrical connector apart, freeing the stylus.
6. Remove the brass stylus tip from the remainder of the element. The tip
should simply pull off.
7. Replace the tip on the new stylus element and reinsert it into the instrument
by reversing the above procedure. Do not, however, tighten the clamp bolt at
this point.
8. Ensure that the electrical connector is correctly joined (i.e. colored leads
correspond).
9. Push the mechanism back to a point as close as possible to its original origin.
10. Tighten the clamp bolt.
11. Check stylus height, park position and stylus temperature, and adjust if
necessary, to ensure that the unit is working correctly.
Adjusting Stylus Height
1. When in idle park position, there should be a slight amount of downward movement
in the stylus mechanism. Press down to take up this movement and there should be
a .05mm gap between the stylus and the writing surface of the cassette in the clamp
mechanism. Note: If the stylus has just been replaced, use the plastic sheet
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supplied with the replacement stylus as a guide. This plastic sheet is .05mm thick
and should just be able to be inserted between the stylus and the cassette.
2. Loosen the clamp bolt and adjust the stylus height as necessary until the correct gap
is achieved.
3. Tighten the stylus clamp and recheck the gap.
Adjusting Stylus Temperature
Over time, or a result of the differences in plastics used to manufacture tissue
cassettes, it may become necessary to readjust the heat output of the stylus. This is a
simple task, however, we strongly urge that this should only be performed by a qualified
and properly trained electronic technician.
1.
2.
3.
4.
5.
6.
7.
8.
Turn off all power to the unit.
Unplug the instrument.
Locate the serial port on the back of the machine
Above the serial port is a hole that is cut out of the casing to give access to a user
adjustable potentiometer
Using a small flathead screwdriver, adjust pot counter clockwise to lower the stylus
temperature, or clockwise to increase the stylus temperature.
Plug in the unit and turn on power.
Imprint a cassette and check the quality of the imprinting.
Continue (steps 1 through 7) to adjust the pot accordingly until proper imprinting is
achieved.
Replacing Retainer Clips on Front Cover
The front cover has two molded retainer clips along the bottom edge, immediately
behind the arrow head indicators, which must be pressed when it is necessary to
remove the front cover. As these clips are manufactured during the molding process,
they are somewhat delicate and must be handled carefully. Should these clips break,
TBS offers metallic replacement clips that can be easily attached. Installation
instructions are included with the replacement clips.
Re-establishing Stylus “Park” Position
During shipping and possible when replacing the hot foil ribbon, it is possible that the
stylus may “lose” its starting point (“Park Position”). This will reveal itself when the unit
is turned on and after repeated attempts a cassette will not be retained in the Cassette
Transport Clamp. Listen for the movement of the stepper motor to differentiate this
situation from the very similar Cassette Sensing Switch problem. To correct this
problem refer to diagram 44 and follow these steps:
1. Turn off all power to the unit.
89
2. Remove the front cover by pressing up on the two tabs located under the
arrows molded into the lower edge of the cover and pulling the cover toward
you.
3. Caution-the stylus is very hot. Be careful not to touch the metallic parts of the
stylus.
4. Gently push the plastic bracket holding the stylus toward the back of the
instrument to its stop point.
5. Manually drop a cassette down the dispense chute so that it falls into the print
position.
6. Visually locate the far-left corner of cassette.
7. Gently push the plastic bracket holding the stylus so that the tip of the stylus
is in close proximity to the far-left corner of the cassette.
8. Ensure that the foil ribbon is taught between the tape guide rollers.
9. Power on the instrument. The stylus should now locate the “park” position on
the first attempt.
Adjusting Cassette Sensing Switch
Should the instrument start to eject cassettes that are fed into the Cassette Transport
Clamp without printing on them, the cause may be in the Cassette Sensing Switch.
Proceed as follows to correct this problem:
1. Turn off all power to the unit.
2. Unplug the instrument.
3. Remove the blue metal instrument cover.
4. Look straight down at the top of the unit, just behind the Control Panel housing.
5. Identify the micro switch attached with an “L” bracket (two wires, blue and purple or
blue and green, or green and purple will be attached to the switch).
6. Identify two plastic screw heads on either side of the switch.
7. Turn each plastic screw ¼ turn counter-clockwise.
8. Plug in the instrument.
9. Turn the instrument on and test it for proper operation.
10. Repeat steps 7 and 9 if necessary.
11. When the problem has been corrected carefully replace cover.
Removing/replacing the Power Supply Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screws holding
the power supply and CPU boards in place.
5. Remove the PL2 (26 Molex connector), PL3 (4 way Molex connector), PL4 (8 way
Molex connector) and PL5 (36 way IDC connector)
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6. Remove the two fixing bolts of the PL1 (9 way D type connector) from inside the rear
panel.
7. Lift out the CPU control board and install the replacement board by reversing the
above procedure.
Removing/replacing the CPU Control Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screws holding
the power supply and CPU boards in place.
5. Remove the PL2 (26 Molex connector), PL3 (4 way Molex connector), PL4 (8 way
Molex connector) and PL5 (36 way IDC connector).
6. Remove the tow fixing bolts of the PL1 (9 way D type connector) from inside the rear
panel.
7. Lift out the CPU control board and install the replacement board by reversing the
above procedure.
Removing/replacing the Drive Motors
It is vital to maintain correct alignment when removing or replacing motor drives. Even
slight misalignments can cause excessive wear and possible damage to the motor and
its associated components.
Eject Drive Motor
1. Turn off the instrument, disconnect the mains power supply and remove the blue
metal housing.
2. Remove the cable tie and release the two bolts holding the motor. Unscrew the
drive shaft end from the “L” shaped aluminum block using pliers or suitable grips.
Note that this drive shaft is installed with Loctite engineering adhesive so care is
required during the removal process.
3. Remove PL4 (6 way Molex connector) from the stepper motor interface PCB to free
the motor completely.
4. The replacement motor is fitted by reversing this procedure. Ensure that an
engineering adhesive, such as Loctite, is used to secure the end of the lead screw
into the “l” shaped aluminum block. Do not fully tighten the motor retaining bolts at
this point.
5. Push or pull the lead screw through its entire length in the motor so as to ensure the
best possible unimpeded movement. A small amount of backlash should be
possible between the lead screw and the motor when correct alignment is achieved.
6. Tighten the motor clamp screws and again check that alignment has not moved.
7. Replace the PL4 (6 way Molex connector) to the stepper motor interface PCB.
91
“X” Axis Motor
This motor is located on the left side of the inverted “U” channel immediately behind the
tape wind on motor.
1. Remove the PL1 (6 way Molex connector) from the stepper motor interface PCB.
2. Remove the two fixing screws holding the motor in place and pull the motor off the
lead screw leaving it in place.
3. Check the lead screw alignment visually by pushing or pulling the linear bearing
located immediately above the lead screw in and out. If alignment is "off” the screw
will need to be straightened or replaced. If it needs to be replaced the base plate
will need to be removed to allow access to the inside of the inverted “U” channel.
Loctite engineering adhesive has been used to fix the lead screw and should again
be used in replacement.
4. If the lead screw does not need replacing, fit the new motor by reversing the removal
procedure.
5. Ensure that the lead screw/motor backlash is present on the entire length of the lead
screw both prior to and after tightening the motor mounting screws.
“Y” Axis Motor
This motor is located within the inverted “U” channel as is difficult to access. Please
contact TBS for technical assistance.
4.5 Slide Marker Maintenance
Changing the Diamond Stylus
The need for a stylus change will usually be indicated by characters becoming “fuzzy”
around the edges or some may appear incomplete. The life of the stylus is determined
by the type of slides and etching speed as well as the number of lines and font size
most commonly used. Because of these variables it is difficult to determine the life of a
stylus so it is recommended that at least one spare stylus is retained at all times. The
Basic Slide Package (SM-S) comes with 5 styluses. Refer to a recent price list to order
a pack of styluses (SM-DS). The Enhanced Slide Package comes with one stylus
already installed and a pack of five styluses.
To replace the stylus follow these steps:
1. Press the “On Line” and “Eject” buttons on the control panes simultaneously. The
stylus holder will move to the front center of the instrument.
2. Remove the front cover by unscrewing the four black head screws. Set it aside.
3. The dust extractor suction tube, if fitted, is hinged and should be gently pulled
forward and down toward the operator. This exposes the stylus, which may now be
pulled out using the free hand (see Diagram 51).
4. Support the motor at the base of the stylus assemble-it is black with a red end capand insert the new stylus into the holder. After a millimeters, some resistance will be
92
felt. This is an “O” ring that is incorporated in the holder to grip the stylus when it is
finally located. Push the stylus through the resistance ensuring that support of th
motor maintained until it will not move any further.
5. Once the stylus is in place, press the “Select” button on the control panel. The
stylus will move to its correct writing position. If the “Select” button does not remain
lit after this procedure, simply press the “Select” button again.
6. Replace the front cover.
NOTE: “On Line” and “Select” should be illuminated for normal operation.
Adjusting Stylus Height
Sometimes when changing the stylus, it may be necessary to adjust the height of the
stylus. To do so, follow these steps.
1. Turn off all power to the unit and disconnect the unit from mains supply.
2. Remove the front cover by unscrewing the four black head screws.
3. Release the stylus clamp bolt, pull the dust extractor suction tube (if fitted) forward
against its spring and lightly press down on the stylus mechanism.
4. At this point the gap between the tip of the stylus and the surface of the slide should
be 0.5mm. Retighten the clamp bolt, check height again, replace front cover.
NOTE: “On Line” and “Select” should be illuminated for normal operation.
Lubricating the Stylus
The diamond stylus, which actually spins in its housing during the etching process, will
rub against the housing and produce a high-pitched squealing noise. To eliminate the
noise, simply place a small drop of lubricant on the base of the stylus where it meets the
white plastic housing.
93
Cleaning the Slide Unit
During the etching process, glass particles and paint dust can accumulate on the slides
and around the base of the stylus. To prevent this buildup, the use of the dust extractor
vacuum system is recommended.
If the dust extractor is not used, however, simply take a cloth and wipe out all visible
traces of dust. Use caution: some of the dust may also contain glass particles.
Cleaning the Dust Extractor Vacuum System’s Filters
The Dust Extractor has a double filtration process. The first element is a glass filter
bowl on the front of the pump housing. The second comprises a fine particle filter on
the pump itself and is only accessible if the pump housing is removed. The glass filter
bowl should be cleaned occasionally; the pump filter should rarely require attention.
To Clean the Glass Filter Bowl
1. Turn off all power to the unit.
2. Unscrew the bowl by twisting it counterclockwise.
3. Use caution; the bowl may contain glass particles. Empty the bowl, wash it out with
hot soapy water (not solvent), rinse and dry thoroughly.
4. The filter element contained within the reservoir will also have dust adhering to it and
should be brushed off, washed in paraffin and reverse blown with clean compressed
air.
5. Replace the filter bowl and tighten sufficiently to avoid air leaks. Do not over tighten.
Contact TBS for instructions on cleaning the pump filter.
Removing/replacing the Power Supply Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screws holding
the power supply and CPU boards in place.
5. Lift the power board out and disconnect the mains connector PL1.
6. The replacement board can now be fitted by following the reverse procedure.
Removing/replacing the CPU Control Board
1.
2.
3.
4.
Turn the unit off.
Disconnect the mains power supply.
Remove the blue metal housing.
Disconnect the PLC (10 way Molex connector) and remove the five screw holding
the power supply and CPU boards in place.
94
5. Remove the PL2 (26 Molex connector), PL3 (4 way Molex connector), PL4 (8 way
Molex connector) and PL5 (36 way IDC connector).
6. Remove the two fixing bolts of the PL1 (9 way D type connector) from inside the rear
panel.
7. Lift out the CPU control board and install the replacement board by reversing the
above procedure.
Removing/replacing the Drive Motors
It is vital to maintain correct alignment when removing or replacing motor drives. Even
slight misalignments can cause excessive wear and possible dame to the motor and its
associated components.
Eject Drive Motor
1. Turn off the instrument, disconnect the main power supply and remove the blue
metal housing
2. Remove the cable tie and release the two bolts holding the motor. Unscrew the five
shaft end from the “L’ shaped aluminum block using pliers or suitable grips. Note
that this drive shaft is installed with Loctite engineering adhesive so care is required
during the removal process.
3. Remove the PL4 (6 way Molex connector from the stepper motor interface PCB to
free the motor completely.
4. The replacement motor is fitted by reversing this procedure. Ensure that an
engineering adhesive, such as Loctite, is used to secure the end of the lead screw
into the “L” shaped aluminum block. Do not fully tighten the motor retaining bolts at
this point.
5. Push or pull the lead screw through its entire length in the motor so as to ensure the
best possible unimpeded movement. A small amount of backlash should be
possible between the lead screw and the motor when correct alignment is achieved.
6. Tighten the motor clamp screws and again check that alignment has not moved.
7. Replace the PL4 (6 way Molex connector) to the stepper motor interface PCB.
“X” Axis Motor
This motor is located on the left side of the inverted “U” channel immediately behind the
tape wind on motor.
1. Remove the PL1 (6 way Molex connector) from the stepper motor interface PCB.
2. Remove the two fixing screws holding the motor in place and pull the motor off the
lead screw leaving it in place.
3. Check the lead screw alignment visually by pushing or pulling the linear bearing
located immediately above the lead screw in and out. If alignment is “off” the screw
will need to be removed to allow access to the inside of the inverted “U” channel.
Loctite engineering adhesive has been used to fix the lead screw and should again
be used in replacement.
95
4. If the lead screw does not need replacing, fit the new motor by reversing the removal
procedure.
5. Ensure that the lead screw/motor backlash is present on the entire length of the
lead screw both prior to and after tightening the motor mounting screws.
“Y” Axis Motor
This motor is located within the inverted “U” channel as is difficult to access. Please
contact TBS for technical assistance.
4.6 TECHNICAL SUPPORT
TBS’s office hours are 8:00am to 6:00pm EST Monday through Thursday and 8:00am to
5:00pm on Friday. Our customer service department can off technical assistance on either
SHUR/Mark unit.
4.7 Parts List
SHUR/Mark has few moving parts and should require little-if any-servicing. Should your unit
need servicing you can return it to TBS for repair or have your biomedical engineering
department repair the unit. The following is a list of parts for SHUR/Mark that are available from
TBS.
Cassette Labeler
Power Supply Board
Main Circuit Board
Stylus w/ Heating Element
N/A
Front Cover, Cassette
Membrane Touchpad (switches)
Control Panel Cover w/o switches
X-Axis Servo Motor
Y-Axis Servo Module
Foiltape Pickup Servo Motor
Stylus Relay (Heater)
Fuses
Power Entry Module
On/Off Switch
Membrane Switch
Hopper Guide Rails
Hopper Cassette Release Bar & Springs
Fan
Tissue Tek III Cassettes
96
Slide Labeler
Power Supply Board
Main Circuit Board
N/A
Engraving Stylus
Front Cover, Slide
Membrane Touchpad (switches)
Control Panel Cover w/o switches
X-Axis Servo Motor
Y-Axis Servo Module
N/A
N/A
Fuses
Power Entry Module
On/Off Switch
Membrane Switch
N/A
N/A
Fan
In order for SHUR/Mark Cassette Marker to accept Tissue Tek III cassettes with
lids on or Fisher Omnisette cassettes, some modifications must be made. All
modifications can be made prior to shipping, but modifying a field unit is a
possible. To modify SHUR/Mark for Tissue Tek III cassettes, follow these
instructions.
1. TURN OFF POWER, DISCONNECT THE POWER CORD AND ALLOW
STYLUS TO COOL AT LEAST ONE MINUTE.
2. Remove front cover.
3. Remove the hot foil tape and pick up spool.
4. Locate the cassette guide tab located on the angled side of the control panel
housing, directly above the transport clamp. Trim the tab by knife or file to a
height of .042 to allow clearance for the Tissue Tek III cassette lid.
5. Loosen the two screws of the cassette stop just enough to allow lateral
movement.
6. Manually load a Tissue Tek III cassette by extending the transport clamp,
dropping in a cassette and retracting the transport clamp. The cassette
should be in the labeling position.
7. The cassette labeling surface should be even with the bottom edge of the
stop.
Align the stop against and parallel to the front edge of the cassette. While
pressing against the transport clamp, retighten the screw to lock in place.
8. Install the got foil tape specially designed for Tissue Tek III cassettes.
9. Re-attach the front cover, load hoppers with cassettes insuring that lids are
tightly closed. This prevents the cassettes from jamming during the ejection
cycle.
Once a unit has been modified, a convenient field retrofit can convert the unit
back to accept Tissue Tek II style cassettes.
Fisher Omnisettes
Instructions for modifying SHUR/Mark field units for Fisher Omnisette cassettes
are currently unavailable. Modifications will need to be made by TBS.
Other Modifications
Triangle Biomedical is constantly working to enhance the versatility of
SHUR/Mark. A version of the cassette unit that may be able to hold up to five
hoppers is a consideration.
It is important to complete the warranty card and return it to TBS in order to
receive updated information as to the availability of additional software and
hardware features.
97
4.8 COMMONLY ASKED QUESTIONS
Will SHUR/Mark interface with hospital based software and hardware?
SHUR/Mark Super software, in conjunction with the Advanced Software, allows
institutions to write programs that automatically extracts patient data from their
mainframes or laboratory information systems, download to a floppy or hard
drive, and present the information in a format that interfaces directly into
SHUR/Mark’s Super Software. (SM-SS-32)
How much counter space does the SHUR/Mark require?
The SHUR/Mark Cassette Labeling Instrument is 10”L x 13”D x 22”H. The
accessories do not require more than one additional linear foot of space. The
dual hopper dispenser is usually placed more convenient to the grossing area
and is only 6” wide. The SHUR/Mark Slide Labeling Instrument is 10”L x 14”D x
8” H.
What is included with the SHUR/Mark Cassette Labeling Instrument?
The SHUR/Mark Cassette Labeling Instrument (SM-C) comes with the Basic
Software, 2 38-capacity hoppers, 1 cassette loading platform, 1 collection guide
chute, 1 roll of hot foil tape, RS232 cable and power cords. The Enhanced
Cassette System includes all of the above plus 2 additional 38-capacity hoppers,
1 additional cassette loading platform, a hopper to hopper collection system, 1
dual hopper dispenser and foot switch and Advanced Software.
What is included with the SHUR/Mark Slide Labeling Instrument?
The SHUR/Mark Slide Labeling Instrument (SM-S) comes with the Basic
Software, 1 72-capacity dispensing hopper, 1 72-capacity dispensing hopper,
RS232 cable and power cords. The Enhanced Slide System includes all of the
above plus 1 additional dispensing hopper, 1 additional collection hopper, a dust
extractor vacuum system, a pack of 5 diamond styluses and Advanced Software.
What type of preventative maintenance is required?
Outside of routinely checking the cassette unit’s stylus for carbon buildup from
the hot foil tape, replacing the cassette marker’s tape and/or observing the slide
unit’s stylus for wear, these instruments are essentially maintenance free.
What kinds (styles and brands) of cassettes can be used with the Cassette
Labeling Instrument?
98
SHUR/Mark is configured for use with the Sakura Tissue Tek II style cassette.
Tissue Tek III and various copies work well with the lids removed. An instrument
modification is required if the customer wants to use Tissue Tek III cassettes with
their lids closed. Note that the Tissue Tek III tab on the lid does slightly reduce
the available space for printing patient information on the cassette. So much text
can be printed, however this should not present a problem. SHUR/Mark can also
be modified to accept Fisher’s Omnisette cassettes with or without lids attached.
In order, however, to use any manufacturers cassettes with attached lids they
must be closed. When using lidded cassettes, the number of cassettes a hopper
can hold is reduced by approximately two due to the extra thickness of the lids.
What is the cost to modify the SHUR/Mark Labeler for other cassettes?
There is a minimal charge for conversion kits (see current price list). The
modifications can be done by TBS at time of purchase, or field units can be
retrofitted by the customer’s biomedical engineering department. Be certain to
order the appropriate catalog number for hot foil tape for use with Tissue Tek III
cassettes with lids closed. Since the tab on Fisher’s Omnisette is on the rear of
the cassette, the printable surface area is not reduced.
Can autopsy and biopsy cassettes be used?
No. Autopsy cassettes are too large to fit the current feeding mechanisms. No
modifications are planned in order to accept them. Most biopsy cassettes are the
same size as standard cassettes and present no problem. Again, whether they
have lids on or off has to be taken into consideration.
Can different colored cassettes be used?
Yes. The flexibility of SHUR/Mark allows the operator to conveniently select
cassettes from hopper position #1 or #2. Many customers will have one hopper
loaded with white cassettes in position #1 and have hopper #2 loaded with
another color cassette. In addition, some labs will have hoppers filled with other
colors nearby for raped interchange. Extra cassette loading platforms are handy
for this purpose.
What kind of slides should I use?
SHUR/Mark etches color frosted, or painted slides the best.
99
100
PART 5
Warranty And License Agreement
Information
101
102
®
SINGLE END-USER LICENSE AGREEMENT FOR Shur/Mark 32 Advanced SOFTWARE
IMPORTANT-READ CAREFULLY. This TBS End-User License Agreement ("EULA") is a legal AGREEMENT
between you (either as a registered individual or as the registered representative and on behalf of a single entity) and
®
Triangle Biomedical Sciences, Inc for the Shur/Mark software product identified above, which product includes
computer software and may include associated media, printed materials, and "online" or electronic documentation
("SOFTWARE PRODUCT"). By installing, copying, or otherwise using the SOFTWARE PRODUCT, you agree to be
bound by the terms of this EULA. If you do not agree to the terms of this EULA, then DO NOT install or use the
SOFTWARE PRODUCT; in such event the original purchaser may, however, return it to the place of purchase within
thirty days of the date of original purchase for a full refund.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other
intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1) GRANT OF LICENSE. This EULA grants you, the registered computer software developer, the following rights:
· Applications Software. The SOFTWARE PRODUCT may be used only by you. You may install and use one copy of
the SOFTWARE PRODUCT, or any prior version thereof for the same operating system, on a single computer but
only for use in the number of written language(s) for which you have acquired rights therefor and selected at time of
first installation. In return for our license grant, you hereby irrevocably grant to Triangle Biomedical Sciences, and its
affiliates, the non-exclusive, worldwide, fully-paid right to publicly disclose the fact that you are using the SOFTWARE
PRODUCT, including but not limited to the reproduction and distribution of the software 'screen shots' and/or 'box
shots' from your applications, for TBS advertising and other promotional purposes.
· STORAGE/NETWORK USE. You may also store or install a copy of the SOFTWARE PRODUCT on a storage
device, such as a network server, used only to install or run the SOFTWARE PRODUCT on your other computers
over an internal network; however, you must acquire and dedicate a distinct license for each developer using the
SOFTWARE PRODUCT from the storage device. Any given license for the SOFTWARE PRODUCT may not be
shared or used concurrently or otherwise on different computers or by different developers in a given organization.
2) DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
· Limitations on Reverse Engineering, Decompilation, and Disassembly. You may not modify, reverse engineer,
decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly
permitted by applicable law notwithstanding this limitation of components. The SOFTWARE PRODUCT is licensed as
a single product. Its component parts may not be separated for use on more than one computer.
· Rental. You may not rent, lease, or lend the SOFTWARE PRODUCT to any party.
· Software Transfer. You may permanently and wholly transfer all of your rights under this EULA, provided you (a)
retain no copies (whole or partial), (b) permanently and wholly transfer any and all of the SOFTWARE PRODUCT
(including all component parts, the media and printed materials, any upgrades, this EULA, and, if applicable, the
Certificate of Authenticity) to the recipient, and (c) the recipient first agrees to abide by all of the terms of this EULA. If
the SOFTWARE PRODUCT is an upgrade, any transfer must include any and all prior versions of the SOFTWARE
PRODUCT and any and all of your rights therein, if any. Promptly upon the transfer, written evidence of such transfer
shall be provided to Triangle Biomedical Sciences.
· Support Services. TBS may provide you with support services related to the SOFTWARE PRODUCT ("Support
Services"). The provision and use of Support Services is governed by the TBS policies and programs described in the
SOFTWARE PRODUCT user manual and/or in "online" documentation. Any supplemental software code provided to
you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms
and conditions of this EULA. With respect to technical information you provide to TBS as part of the Support
Services, TBS may use such information for its business purposes, including for product updates and development.
TBS will use its best efforts to not utilize such technical information in a form that personally identifies you.
· Termination. Without prejudice to any of TBS’s other rights, TBS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA. In such event, you must destroy any and all copies of the SOFTWARE
PRODUCT and all of its component parts; to this end you grant to TBS the right to, with or without notice, monitor
your Internet accessible activities for the purpose of verifying SOFTWARE PRODUCT performance and/or your
compliance with the terms hereof, including, but not limited to the remote monitoring and verification of your
implementation, use and duplication of the SOFTWARE PRODUCT.
3) UPGRADES. If the SOFTWARE PRODUCT is labeled or otherwise identified by TBS as an "upgrade", you must
be properly licensed to use a product identified by TBS as being eligible for the upgrade in order to use the
SOFTWARE PRODUCT. A SOFTWARE PRODUCT, labeled or otherwise identified by TBS as an upgrade, replaces
and/or supplements the product that formed the basis for your eligibility for such upgrade. You may use the resulting
upgraded product only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a
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component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT
may be used and transferred only as part of that single product package and may not be separated for use on more
than one computer.
4) COPYRIGHT AND TRADEMARKS.
· All title, trademarks and copyrights in and pertaining to the SOFTWARE PRODUCT (including but not limited to any
images, photographs, animation, video, audio, music, text, and applets incorporated into the SOFTWARE
PRODUCT), the accompanying, printed materials and any copies of the SOFTWARE PRODUCT are owned by TBS
or its affiliated companies. The SOFTWARE PRODUCT is protected by copyright and trademark laws and
international treaty provisions. You must treat the SOFTWARE PRODUCT like any other copyrighted for archival
purposes, and you may not copy the printed materials accompanying the SOFTWARE PRODUCT.
· You may not remove, modify or alter any TBS copyright or trademark notice from any part of the SOFTWARE
PRODUCT, including but not limited to any such notices contained in the physical and/or electronic media or
documentation, code or other embodiments originally contained in the SOFTWARE PRODUCT.
5) DUAL-MEDIA SOFTWARE. You may receive the SOFTWARE PRODUCT in more than one medium. Regardless
of the type or size of the medium you receive, you may use only that one medium that is appropriate for your single
computer. You may not use or install the other medium on another computer, including but not limited to portable
computers under the exclusive control of the registered developer. You may not loan, rent, lease, or otherwise
transfer the other medium to another user, except as part of the permanent transfer (as provided above) of the
SOFTWARE PRODUCT.
· CUSTOMER REMEDIES. TBS and its suppliers' entire liability and your exclusive remedy shall be, at TBS’s option,
either (a) return of the price paid by you for the SOFTWARE PRODUCT (not to exceed the suggested U.S. retail
price) if any, or (b) repair or replacement of the component(s) of the SOFTWARE PRODUCT that do(es) not meet
TBS's Limited Warranty and which is returned to TBS with a copy of your invoice/purchase receipt. This Limited
Warranty is void if failure of the SOFTWARE PRODUCT has resulted from accident, abuse, or misapplication.
· NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TBS AND ITS
SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT
AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. THIS LIMITED WARRANTY GIVES
YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHERS, WHICH VARY FROM STATE/JURISDICTION TO
STATE/JURISDICTION.
9) LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT
SHALL TBS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR
THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES, EVEN IF TBS HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, TBS’S ENTIRE LIABILITY UNDER ANY PROVISION OF
THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT.
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