HP ProLiant ML570 Generation 3 ML570 server Maintenance and Service Guide

HP ProLiant ML570 Generation 3 ML570 server Maintenance and Service Guide
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Below you will find brief information for server ProLiant ML570 Generation 3 ML570. The HP ProLiant ML570 Generation 3 Server offers a range of features and capabilities, including support for up to four memory boards, each containing six DIMM slots, and a variety of expansion boards. The server also features a variety of AMP options to optimize server availability.

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HP ProLiant ML570 Generation 3 ML570 Maintenance and Service Guide | Manualzz

HP ProLiant ML570 Generation 3 Server

Maintenance and Service Guide

March 2005 (First Edition)

Part Number 374185-001

© Copyright 2005 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Linux is a U.S. registered trademark of Linus Torvalds.

HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

March 2005 (First Edition)

Part Number 374185-001

Audience assumptions

This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations.

Contents

3

Illustrated parts catalog 7

Customer self repair ............................................................................................................................. 7

Mechanical components....................................................................................................................... 8

System components............................................................................................................................ 11

Removal and replacement procedures 15

Required tools .................................................................................................................................... 15

Safety considerations ......................................................................................................................... 16

Preventing electrostatic discharge .......................................................................................... 16

Server warnings and cautions ................................................................................................. 16

Preparation procedures....................................................................................................................... 17

Extending the server from the rack......................................................................................... 18

Powering down the server ...................................................................................................... 20

Access panel ........................................................................................................................... 21

Removing the server from the rack......................................................................................... 21

Unlocking and removing the tower bezel ............................................................................... 23

Removing the rack bezel ........................................................................................................ 24

Air baffle ................................................................................................................................ 25

Center wall.............................................................................................................................. 26

Redundant hot-plug power supply .......................................................................................... 27

Hard drive blank ................................................................................................................................ 28

Hot-plug hard drives .......................................................................................................................... 29

Diskette drive blank ........................................................................................................................... 30

Diskette drive ..................................................................................................................................... 31

Optical device .................................................................................................................................... 32

Hot-plug fans ..................................................................................................................................... 33

Expansion boards ............................................................................................................................... 34

Memory options ................................................................................................................................. 37

General memory configuration requirements ......................................................................... 37

Hot-plug mirrored memory..................................................................................................... 42

Hot-plug RAID memory......................................................................................................... 44

Memory boards and DIMMs .................................................................................................. 45

Processor ............................................................................................................................................ 49

PPM ................................................................................................................................................... 52

SCSI backplane board ........................................................................................................................ 53

System board...................................................................................................................................... 55

Power backplane ................................................................................................................................ 57

4 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Tape drive blank ................................................................................................................................ 57

Tape drive .......................................................................................................................................... 58

Battery................................................................................................................................................ 59

Re-entering the server serial number and product ID ........................................................................ 61

Server cabling 63

Storage device cabling guidelines ...................................................................................................... 63

Cable connector identification ........................................................................................................... 64

SCSI cabling ...................................................................................................................................... 65

Standard SCSI cabling to the SCSI ports................................................................................ 65

External SCSI cabling configuration ...................................................................................... 65

Tape drive cabling to the USB port.................................................................................................... 67

RILOE II cabling ............................................................................................................................... 67

Diagnostic tools 69

SmartStart software............................................................................................................................ 69

SmartStart Scripting Toolkit .............................................................................................................. 70

HP Instant Support Enterprise Edition ............................................................................................... 71

Option ROM Configuration for Arrays.............................................................................................. 71

HP ROM-Based Setup Utility............................................................................................................ 72

ROMPaq utility .................................................................................................................................. 72

System Online ROM flash component utility .................................................................................... 72

Integrated management log ................................................................................................................ 73

Integrated Lights-Out technology ...................................................................................................... 74

Automatic server recovery ................................................................................................................. 74

HP Systems Insight Manager ............................................................................................................. 75

HP Insight Diagnostics....................................................................................................................... 75

USB support....................................................................................................................................... 76

Internal USB functionality...................................................................................................... 76

Server component identification 77

Front panel components ..................................................................................................................... 77

Front panel LEDs and buttons............................................................................................................ 78

Rear panel components ...................................................................................................................... 79

Rear panel LEDs and buttons............................................................................................................. 81

System board components ................................................................................................................. 82

System maintenance switches................................................................................................. 84

DIMM slot locations............................................................................................................... 85

Internal health LED combinations ..................................................................................................... 86

System board LEDs ........................................................................................................................... 87

Hot-plug power supply LEDs ............................................................................................................ 89

SCSI IDs ............................................................................................................................................ 90

NMI jumper ....................................................................................................................................... 90

Hot-plug SCSI hard drive LEDs ........................................................................................................ 91

Contents 5

Hot-plug SCSI hard drive LED combinations ................................................................................... 92

Memory board LEDs and components............................................................................................... 93

Fan locations ...................................................................................................................................... 97

Specifications 99

Server specifications .......................................................................................................................... 99

Environmental specifications ........................................................................................................... 100

Hot-plug power supply calculations................................................................................................. 100

DDR SDRAM DIMM specifications............................................................................................... 100

1.44-MB diskette drive specifications.............................................................................................. 101

CD-ROM drive specifications.......................................................................................................... 102

DVD-ROM drive specifications ...................................................................................................... 103

Ultra320 SCSI hard drive specifications.......................................................................................... 105

Acronyms and abbreviations 107

Index 113

Illustrated parts catalog

7

In this section

Customer self repair........................................................................................................................

7

Mechanical components .................................................................................................................

8

System components ......................................................................................................................

11

Customer self repair

What is customer self repair?

HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.

A convenient, easy-to-use program:

An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part.

Replacement parts are express-shipped. Most in-stock parts are shipped the very same day you contact HP. You may be required to send the defective part back to HP, unless otherwise instructed.

Available for most HP products currently under warranty or contract. For information on the warranty service, refer to the HP website

( http://h18004.www1.hp.com/products/servers/platforms/warranty/index.htm

l ).

For more information about HP's customer self-repair program, contact your local service provider. For the North American program, refer to the HP website

( http://www.hp.com/go/selfrepair ).

Customer replaceable parts are identified in the following tables.

8 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Mechanical components

*

*

*

*

*

*

*

3

*

*

*

Item Description

1

2a

2b

*

4

*

5

6

Assembly

Number

366264-002 Access panel, ProLiant ML570 G3

Server

Bezel, Rack, ProLiant ML570 G3

Server

Bezel, Tower, ProLiant ML570 G3

Server

Plastics Kit, ProLiant ML570 G3

Server

• Hot-plug basket, PCI-X

373317-001

373316-001

• Bezel assembly, media

• Retainer, tower bezel

• Latch, PCI, carbon

• Latch, PCI, blue

• Retainer, memory board

• Retainer, memory board

• Latch, center wall

• Latch, center wall

• Latch, center wall

• Retainer, PCI, carbon

• Retainer, PCI, blue

Hardware Kit, Misc, ProLiant ML570

G3 Server

Blank, tape drive

Blank, power supply

379046-001

379046-002

373318-001

366450-001

Cage, memory modules

Hold-down, processor power module

377569-001

372583-001

353829-001

373319-001

158475-003

228194-001

228194-002

366262-001

366263-001

366272-001

366273-001

366274-001

Spare Part

Number

374553-001

374557-001

374556-001

374550-001

374551-001 Yes

Customer

Self Repair

Yes

Yes

Yes

Yes

10 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

*

*

Item Description

7

*

*

*

Assembly

Number

374503-001 Cover, tower, ProLiant ML570 G3

Server

Kit, rack mount

Blank, hard drive

374503-001

302531-001

289720-003

Return kit, tower, ProLiant ML570 G3

Server

Return kit, rack, ProLiant ML570 G3

Server

Screwdriver, Torx, T-15

*Not shown

107473-001

Spare Part

Number

377839-001

377839-001

122759-001

296277-001

374554-001

374555-001

199630-001

Customer

Self Repair

Yes

Yes

Yes

Yes

Yes

Yes

Yes

System components

*

*

*

*

12 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description Assembly

Number

Spare Part

Number

Customer

Self

Repair

3

*

*

*

*

13

1

2

4

System Components

Processor, 3.66 GHz, 1 MB, with heatsink

Processor, 3.33 GHz, 8 MB, with heatsink

Processor, 3.00 GHz, 8 MB, with heatsink

Processor, 3.16 GHz, 1 MB, with heatsink

Processor, 2.83 GHz, 4 MB, with heatsink

Power Supply, 910/1300 Watt

Boards

Board, SCSI Backplane, ProLiant

ML570 G3 Server

Board, Memory, ProLiant ML570 G3

Server

Board, Processor Power Module

337667-001 364360-001 Yes

367240-001 370718-001 Yes

012085-001 374547-001

14

15

Board, Power Backplane, ProLiant

ML570 G3 Server

Board, System, ProLiant ML570 G3

Server

Board, PCI Hot-Plug switch

Memory

DIMM, PC3200, DDR2 a) 512 MB b) 1 GB c) 2 GB, single rank

011077-001

345112-051

345113-051

345114-061

230981-001 Yes

359241-001 Yes

359242-001 Yes

359243-001 Yes

Item Description

*

*

*

*

5

*

11

12 d) 2 GB, dual rank

SCSI Ultra320 universal hot-plug

hard drive a) 36.4 GB 15K rpm b) 72.8 GB 10K rpm c) 72.8 GB 15K rpm d) 146.8 GB 10K rpm e) 300 GB 10k rpm

Removable Media Drives

DVD drive, 8x

Diskette drive, 3.5 in

Assembly

Number

345114-051

Spare Part

Number

Customer

Self

Repair

378021-001 Yes

271837-016

271837-008

271837-018

289241-001 Yes

289042-001 Yes

289243-001 Yes

271837-010

271837-021

289044-001 Yes

351126-001 Yes

168003-935/9D1 268795-001 Yes

263394-001 267132-001 Yes

*

*

*

*

*

*

Cables

Cable kit, power

• Cable, fan power

• Cable, power backplane, 12 pin

• Cable, power backplane, 14 pin

• Cable, power backplane, 22 pin

Cable kit, data

*

*

*

*

*

• Cable, power backplane

• Cable, jacketed, blue

• Cable, jacketed, yellow

• Cable, PCI HP

Miscellaneous

AC power cord, 15 A, 125 V

372618-001

372619-001

374549-001 Yes

372620-001

372621-001

374548-001 Yes

372616-001 —

372617-001 —

166298-041

166298-042

224999-002

178968-001

237457-001 Yes

14 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description

7

*

*

*

AC power cord, C14-C19

Battery, 3 V, Lithium

Fan, 120 mm, Hot-plug

Keyboard, PS/2, US

Assembly

Number

287485-001

166899-001

364517-001

352750-001

Spare Part

Number

311582-001

153099-001

374552-001

355630-001

Customer

Self

Repair

Yes

Yes

Yes

Yes

103179-165 311060-001

*Not shown

Removal and replacement procedures

15

In this section

Required tools...............................................................................................................................

15

Safety considerations....................................................................................................................

16

Preparation procedures .................................................................................................................

17

Hard drive blank ...........................................................................................................................

28

Hot-plug hard drives.....................................................................................................................

29

Diskette drive blank......................................................................................................................

30

Diskette drive................................................................................................................................

31

Optical device ...............................................................................................................................

32

Hot-plug fans ................................................................................................................................

33

Expansion boards..........................................................................................................................

34

Memory options............................................................................................................................

37

Processor.......................................................................................................................................

49

PPM ..............................................................................................................................................

52

SCSI backplane board ..................................................................................................................

53

System board ................................................................................................................................

55

Power backplane...........................................................................................................................

57

Tape drive blank ...........................................................................................................................

57

Tape drive .....................................................................................................................................

58

Battery ..........................................................................................................................................

59

Re-entering the server serial number and product ID...................................................................

61

Required tools

You need the following items for some procedures:

T-10 Torx screwdriver

T-15 Torx screwdriver

Diagnostics Utility

16 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Safety considerations

Before performing service procedures, review all the safety information.

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

Avoid hand contact by transporting and storing products in static-safe containers.

Keep electrostatic-sensitive parts in their containers until they arrive at staticfree workstations.

Place parts on a grounded surface before removing them from their containers.

Avoid touching pins, leads, or circuitry.

Always be properly grounded when touching a static-sensitive component or assembly.

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of electric shock or damage

to the equipment:

Removal and replacement procedures 17

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Unplug the power cord from the power supply to disconnect power to the equipment.

Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends

from the server.

WARNING: To reduce the risk of personal injury from hot

surfaces, allow the drives and the internal system components to

cool before touching them.

CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

Preparation procedures

To access some components and perform certain service procedures, you must perform one or more of the following procedures:

Extend the server from the rack ("Extending the server from the rack" on

page

18 ).

If you are performing service procedures in an HP, Compaq branded, telco, or third-party rack, you can use the locking feature of the rack rails to support the server and gain access to internal components.

For more information about telco rack solutions, refer to the

RackSolutions.com website ( http://www.racksolutions.com/hp ).

Power down the server ("Powering down the server" on page 20 ).

18 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

If you must remove a server from a rack or a non-hot-plug component from a server, power down the server.

Remove the server from the rack ("Removing the server from the rack" on

page

21 ).

If the rack environment, cabling configuration, or the server location in the rack creates awkward conditions, remove the server from the rack.

Remove the access panel ("Access panel" on page 21 ).

If you are servicing server internal components, remove the access panel.

Remove the tower bezel ("Unlocking and removing the tower bezel" on page

23 ).

If you are servicing front panel components or need to remove the access panel in a server configured as a tower, remove the tower bezel.

Remove the rack bezel ("Removing the rack bezel" on page 24 ).

If you are servicing the SCSI drive cage in a server configured for rack mounting, remove the rack bezel.

Remove the processor air baffle ("Air baffle" on page 25 ).

If you are servicing a processor, PPM, or need to remove the system board, remove the processor air baffle.

Remove the center wall ("Center wall" on page 26 ).

If you need to remove the system board, remove the center wall.

NOTE: A T-15 Torx screwdriver is attached to the rear of the server.

Extending the server from the rack

1. Release the two levers on the lower outside corners of the rack.

NOTE: If the server is in a rack and in the shipping configuration, remove the two shipping screws directly behind the levers.

IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access internal components.

Removal and replacement procedures 19

2. Extend the server on the rack rails until the server rail-release latches engage.

WARNING: To reduce the risk of personal injury or

equipment damage, be sure that the rack is adequately stabilized

before extending a component from the rack.

WARNING: To reduce the risk of personal injury, be

careful when pressing the server rail-release latches and sliding

the server into the rack. The sliding rails could pinch your fingers.

3. After performing the installation or maintenance procedure, slide the server back into the rack by pressing the server rail release latches.

20 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

NOTE: The release latches will lock into place when the rails are fully extended.

Powering down the server

WARNING: To reduce the risk of personal injury, electric

shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC

power is removed.

IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server.

1. Shut down the OS as directed by the OS documentation.

2. Press the Power On/Standby button to place the server in standby mode.

When the server enters standby power mode, the system power LED changes to amber.

3. Disconnect the power cords.

The system is now without power.

Access panel

Removal and replacement procedures 21

WARNING: To reduce the risk of personal injury from hot

surfaces, allow the drives and the internal system components to

cool before touching them.

CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage.

1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

2. Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel.

NOTE: If the locking latch is locked, use a Torx T-15 screwdriver to unlock the latch.

After installing hardware options, replace the access panel. Be sure that the panel is securely locked into place before powering up the server.

Removing the server from the rack

To remove the server from an HP, Compaq branded, telco, or third-party rack:

22 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack ("Extending the server from the rack" on

page

18 ).

3. Disconnect the cabling and remove the server from the rack. For more information, refer to the documentation that ships with the rack mounting option.

4. Place the server on a sturdy, level surface.

Removal and replacement procedures

Unlocking and removing the tower bezel

23

Tower servers have a bezel that must be unlocked and opened before accessing the hard drive cage, diskette drive, DVD drive, and the power switch. In addition, the bezel is also removable when converting from a tower server to a rack server.

To unlock the tower bezel, use the key provided with the server to unlock the bezel with a counterclockwise turn.

24 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

If necessary, remove the tower bezel.

Removing the rack bezel

The rack bezel must remain installed during normal server operations. The rack bezel remains installed for all hardware options installations, except for the following situations:

Removing or replacing the SCSI hard drive cage

Converting the server from a rack model to a tower model

To remove the rack bezel:

1. Extend or remove the server from the rack ("Extending the server from the rack" on page 18

, "Removing the server from the rack" on page 21 ).

2. Remove the tape drive blank or the tape drive.

3. Using the Torx T-15 screwdriver, unscrew the three screws on each side of the rack bezel.

4. Push down on the snap and pull the rack bezel away from the chassis.

Removal and replacement procedures 25

5. Release the snap at the base of the rack bezel and remove the rack bezel.

Air baffle

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

3. Remove the access panel ("Access panel" on page 21 ).

26 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

4. Remove the processor air baffle.

To replace the component, reverse the removal procedure.

Center wall

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Unlock and open the front bezel ("Unlocking and removing the tower bezel"

on page

23 ) (tower servers only).

3. Extend or remove the server from the rack ("Extending the server from the rack" on page 18

, "Removing the server from the rack" on page 21 ).

4. Remove the access panel ("Access panel" on page 21 ).

5. Remove all expansion boards.

6. Lift the three latches and loosen the thumbscrew that secures the center wall to the chassis.

Removal and replacement procedures 27

7. Remove the center wall from the server.

To replace the component, reverse the removal procedure.

Redundant hot-plug power supply

WARNING: To reduce the risk of electric shock, do not

disassemble the power supply or attempt to repair it. Replace it

only with the specified spare part.

CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down.

Removing the only operational power supply will cause an immediate power loss.

NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw. It is located just under the port-colored plastic handle of the power supply unit.

To remove the component:

1. Disconnect the power cord from the power supply.

28 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

2. Remove the hot-plug power supply from the server.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To replace the component, reverse the removal procedure.

Hard drive blank

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To remove the component:

Removal and replacement procedures 29

1. Remove the hard drive blank.

To replace the component, reverse the removal procedure.

Hot-plug hard drives

CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if you are replacing the only drive in the server.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

To remove the component:

1. Determine the status of the hard drive from the hot-plug hard drive LEDs

("Hot-plug SCSI hard drive LED combinations" on page 92

, "Hot-plug SCSI hard drive LEDs" on page 91 ).

2. Back up all server data contained on the hard drive.

30 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

3. Remove the hard drive.

To replace the component, reverse the removal procedure.

Diskette drive blank

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Press the ejector button.

Removal and replacement procedures 31

3. Remove the diskette drive blank.

To replace the component, reverse the removal procedure.

Diskette drive

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Press the ejector button.

32 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

3. Remove the diskette drive from the server.

To replace the component, reverse the removal procedure.

Optical device

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

IMPORTANT: The ejector button is recessed to prevent accidental ejection; it may be helpful to use a pen or similar shaped object to access the button.

2. Press the ejector button.

3. Remove the optical device.

Removal and replacement procedures 33

To replace the drive, slide the drive into the bay until it clicks.

Hot-plug fans

IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures while in full redundant mode, the server will shut down to avoid thermal damage.

When all redundant fans are installed, individual fans can be hot-swapped at any time. To remove the component:

1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

2. Remove the access panel ("Access panel" on page 21 ).

34 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

3. Remove the hot-plug fan.

To replace the component, reverse the removal procedure.

Expansion boards

CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the expansion boards.

The server supports PCI-X, PCI Express, and hot-plug PCI-X expansion boards.

For location, refer to Rear Panel Components (on page 79 ).

Slot Expansion card type

Capable speed

plug plug plug plug

100 MHz* (slots 1 and 2 share the same bus)

100 MHz* (slots 1 and 2 share the same bus)

100 MHz* (slots 3 and 4 share the same bus)

100 MHz* (slots 3 and 4 share the same bus)

Removal and replacement procedures 35

Slot Expansion card type

Capable speed

9

10

Hot-plug PCI-X

Hot-plug PCI-X

133 MHz

133 MHz

*HP recommends that cards with speeds of at least 100 MHz be installed in these slots. If cards with lower bus speeds are installed, the bus speed will be reduced.

However, server performance will not suffer if the speed on one bus is slower than the speed on a different bus.

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend or remove the server from the rack ("Extending the server from the rack" on page 18

, "Removing the server from the rack" on page 21 ).

3. Remove the access panel ("Access panel" on page 21 ).

4. Disconnect any required internal or external cables from the expansion board.

36 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

5. Release the retaining clip.

6. Remove the expansion board.

To replace the component, reverse the removal procedure.

Removal and replacement procedures 37

Memory options

This server supports up to four memory boards. Each memory board contains six

DIMM slots for a total of 24 DIMM slots in the server. Memory can be expanded by installing PC2-3200R Registered DDR2 DRAM DIMMs.

The server supports a host of AMP options to optimize server availability:

Advanced ECC (hot-add enabled)

Advanced ECC (hot-add disabled)

Online Spare Memory (on page

40 )

Hot-Plug Mirrored Memory (dual- and quad-board) ("Hot-plug mirrored memory" on page 42 )

Hot-Plug RAID Memory (on page

44 )

Hot-plug operations can be hot-add or hot-replace. Hot-add makes additional memory resources available to the OS. Hot-replace allows failed or degraded

DIMMs to be replaced while the server is running.

The maximum supported memory per memory board is 16 GB using four 4-GB dual-rank DIMMs. Although six DIMM slots exist per board, the system architecture allows a maximum of only four dual-rank DIMMs per memory board to optimize performance.

For an overview of single- and dual-rank DIMMs, refer to "Single- and Dual-

Rank DIMMs."

For DIMM slot locations and bank assignments, refer to "DIMM Slots ("DIMM slot locations" on page 85 )."

General memory configuration requirements

The following configuration requirements apply regardless of the AMP mode.

DIMMs must be installed in pairs.

DIMM pairs in a memory bank must contain DIMMs with the same part number.

38 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Always populate the memory boards in sequential order: Board 1, Board 2,

Board 3, and Board 4. Any deviation from this requirement results in the server booting in Advanced ECC mode and Advanced ECC guidelines apply.

Always populate the DIMMs in sequential order per bank: Bank A, Bank B, and Bank C.

Dual-rank DIMMs must be populated before single-rank DIMMs (see table).

If dual-rank DIMMs are installed in Bank A and Bank B, no additional

DIMMs may be installed in Bank C.

The following table lists all seven valid combinations of single- and dualrank DIMM configurations for a memory board. "Single" indicates a bank of single-rank DIMMs. "Dual" indicates a bank of dual-rank DIMMs.

NOTE: A bank contains 2 DIMMs.

Configuration Bank A Bank B Bank C

1 Single

2 Single Single

3 Single Single Single

4 Dual

7 Dual Dual

The system can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is not supported by the current configuration. However, if the DIMM configuration at POST does not meet the requirements for the AMP mode selected in RBSU, the server defaults to

Advanced ECC. The system indicates this by displaying a message during

POST and the status LED for the configured AMP mode flashes amber.

Unpopulated memory boards (those without any installed DIMMs) can be installed in the server for storing extra memory boards.

If the server contains more than 4 GB of memory, consult the OS documentation about accessing the full amount of installed memory.

Configuring the memory

Removal and replacement procedures 39

Configuring the memory system of the server requires configuring both hardware and software.

To configure the memory:

1. Install the correct amount of memory for the desired AMP mode. For a list of

AMP options, refer to "Memory Options (on page

37 )." For more

information, refer to "General Memory Configuration Requirements."

2. Test the DIMMs for all AMP modes, except Advanced ECC, before configuring the AMP mode in RBSU. The two testing methods are:

POST memory test

ROM-Based Diagnostics test

NOTE: If the total amount of memory has changed, the POST Memory

Test will run automatically. Additional memory testing is not necessary.

3. Select the AMP mode.

Advanced ECC Memory

Advanced ECC Memory is the default memory protection mode for this server.

In Advanced ECC, the server is protected against correctable memory errors. The server provides notification if the level of correctable errors exceeds a predefined threshold rate. The server does not fail because of correctable memory errors. Advanced ECC provides additional protection over Standard ECC in that it is possible to correct certain memory errors that would otherwise be uncorrectable and result in a server failure. Whereas Standard ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi-bit memory errors if all failed bits are on the same DRAM device on the DIMM.

The following guidelines apply to Advanced ECC Memory:

All general memory requirements apply.

Advanced ECC mode is supported with 1, 2, 3, or 4 memory boards.

Hot-add is always enabled for Advanced ECC.

40 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Board insertions do not convert the AMP mode while the server is running.

A server cannot be converted from Advanced ECC to Online Spare Memory, mirrored memory, or Hot-Plug RAID memory by inserting a board while the server is running. Board insertions in Advanced ECC are solely for making additional memory resources available to the OS.

Advanced ECC is the only mode in which hot-add operations are supported.

This is the only mode in which the amount of memory available to the OS can be increased without a reboot.

Hot-add is performed by adding a memory board while the server is running, and the additional memory is made available to the OS without a reboot. The following rules apply to hot-add operations:

Boards must be inserted sequentially.

Multiple hot-add board insertions can be performed on the same server.

For example, if a server has three empty memory board slots, three hotadd board insertions can be performed.

If multiple hot-add operations are performed, allow one board insertion operation to complete (as indicated by the memory board LEDs and OS logs) before inserting another memory board.

If a memory board (which contains DIMMs) is unlocked while in Advanced

ECC mode, audio alarms and visual alerts occur.

CAUTION: When the memory board locking switch is unlocked in a mode that does not support hot-add or hot-replace capabilities, audio alarms and visual alerts occur. Removing the memory board at this point causes server failure.

To end the audio alarms and visual alerts, move the memory board locking switch back to the locked position. This action does not result in data corruption or server failure.

If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes.

Online spare memory

Online Spare Memory provides a higher level of memory protection than

Advanced ECC. With Online Spare Memory, the probability of a server failing because of uncorrectable memory errors is reduced.

Removal and replacement procedures 41

In this mode, memory that is receiving a high rate of correctable memory errors is automatically disengaged and a replacement set of memory is used in its place.

Since DIMMs that are receiving a high rate of correctable memory errors have an increased probability of receiving an uncorrectable memory error (which results in a server failure), the server experiences higher availability. The degraded memory can be replaced during scheduled downtime and poses no additional risk to the server.

Online Spare Memory is supported with one to four memory boards installed. On this server, each installed memory board is protected by its own spare memory.

No OS support is required.

The following guidelines apply to Online Spare Memory:

All general memory requirements apply.

Online Spare Memory is supported with 1, 2, 3, or 4 memory boards.

Each board must have a valid Online Spare configuration. No dependencies exist for the configuration between different memory boards.

Each memory board includes its own Online Spare Bank. All boards operate independently in Online Spare mode. Each board can failover to its Online

Spare Bank independent of the other memory boards. Some boards can be in

Online Spare degraded mode while others are still in operational Online

Spare mode.

The minimum valid Online Spare configuration for a memory board requires at least one bank of dual-rank DIMMs or two banks of single-rank DIMMs.

If the server does not meet these requirements, an error message is displayed during POST and the server defaults to Advanced ECC and Advanced ECC guidelines apply.

The server automatically configures the optimal Online Spare solution.

Online Spare Memory does not support any hot-plug operations.

HP recommends the following configurations. These configurations result in optimal use of memory. Other configurations are valid, but do not result in the maximum amount of installed memory being available to the OS.

If only single-rank DIMMs are used on a memory board, all DIMMs should be of the same size on that memory board.

42 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

If only dual-rank DIMMs are used on a memory board, all DIMMs should be of the same size on that memory board.

If a mixture of single- and dual-rank DIMMs are used on a memory board, the dual-rank DIMMs should be two times the size of any single-rank

DIMM.

After installing DIMMs, use RBSU to configure the system for online spare memory support.

Hot-plug mirrored memory

Hot-Plug mirrored memory (mirrored memory) provides a higher level of memory protection than either Advanced ECC or Online Spare Memory. With mirrored memory, the server is protected against uncorrectable memory errors that would otherwise result in server failure. Mirrored memory allows the server to keep two copies of all memory data on separate memory boards.

If an uncorrectable error is encountered, the proper data is retrieved from the memory board that does not contain the error. In addition, mirrored memory allows failed or degraded DIMMs to be replaced while the server is running without requiring server downtime. The memory board with the failed DIMM(s) can be removed, failed DIMMs replaced, and the board re-inserted into the server without any interruption to the OS.

Mirrored memory is supported with either two or four memory boards installed.

No OS support is required.

Mirrored memory has two configurations: dual-board and quad-board. Singleboard mirrored memory is not supported. For either mode, choose "Mirrored" in

RBSU.

The following guidelines apply to mirrored memory:

All general memory requirements apply.

Mirrored memory is supported with two or four memory boards.

Removal and replacement procedures 43

Memory boards 1 and 2 are populated for dual-board mirrored memory.

Boards 1, 2, 3, and 4 are populated for quad-board mirrored memory. Any deviation from these guidelines results in the server booting in Advanced

ECC mode and Advanced ECC guidelines apply.

Memory boards 1 and 2 form a mirrored pair for dual-board mirrored memory. For quad-board mirrored memory, memory boards 3 and 4 form an additional mirrored pair.

Memory boards within a mirrored pair must have the same amount of total memory. However, each board of the mirrored pair may have different

DIMM configurations as long as they have equal total size. For example, memory boards 1 and 2 could each contain 2 GB of physical memory per board with board 1 containing two 1-GB DIMMs and board 2 containing four 512-MB DIMMs.

The amount of memory between mirrored pairs can be different in quadboard mirrored memory mode. For example, memory pair 1 (boards 1 and 2) can contain 2 GB each while memory pair 2 (boards 3 and 4) contain 4 GB each.

In quad-board mirrored memory, the two pairs of memory boards operate independently. One of the pairs of memory boards can be degraded while the other pair of memory boards can still be fully mirrored.

Hot-add operations are not permitted. Board removals and insertions in mirrored memory are solely for the purpose of hot-replace operations.

For hot-replace to function properly, the memory board must be re-inserted into the location from which it was removed. If the board is placed into the incorrect slot (for example, if board 2 is removed in dual-board mirroring mode and re-inserted into memory slots 3 or 4), a configuration error occurs.

Attempting to insert a board into the improper position results in audio alarms and visual alerts.

Replace only one board at a time. That is, if memory boards 2 and 4 both contain memory errors, remove board 2, replace the failed DIMMs, and replace board 2 before proceeding to board 4.

If a board is inserted into a valid memory slot but with an invalid DIMM configuration (including too much or too little memory), a DIMM configuration error occurs and a visual alert occurs. Refer to Memory Board

LEDs ("Memory board LEDs and components" on page 93 ).

44 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

If you remove a board while the server is running and do not replace the board, the next reboot results in the system defaulting to Advanced ECC and

Advanced ECC guidelines apply.

Hot-plug RAID memory

Hot-plug RAID memory (RAID memory) provides a similar level of memory protection as mirrored memory but obtains this protection using less total memory. For example, in a RAID memory configuration, 25% of the installed memory is not available to the OS. In a mirrored memory configuration, however, 50% of the installed memory is not available to the OS. RAID memory protects the server against uncorrectable memory errors that would otherwise result in a server failure.

Although mirrored memory keeps two copies of all memory data, RAID memory keeps only one copy of all memory data and additional parity information. If an uncorrectable memory error is encountered, the server can create the proper data using the parity information and the information from the other memory boards that contain no failures.

As with mirrored memory, RAID memory allows failed or degraded DIMMs to be replaced while the server is running without requiring server downtime. The memory board with the failed DIMM(s) can be removed, failed DIMMs replaced, and the board re-inserted into the server without any interruption to the

OS.

RAID memory is only supported if all four memory boards are installed. No OS support is required.

The following guidelines apply to Hot-Plug RAID memory:

All general memory requirements apply.

RAID memory is only supported with four memory boards.

All four memory boards must have the same amount of total memory.

However, each board may have different DIMM configurations as long as they have equal total size. Any deviation from this rule results in the server booting in Advanced ECC mode and Advanced ECC guidelines apply.

No hot-add operations are supported in RAID memory, only hot-replace.

Removal and replacement procedures 45

If you remove a board while the server is running and do not replace it, the next reboot results in the system reverting to Advanced ECC and Advanced

ECC guidelines apply.

Memory boards and DIMMs

Memory board and DIMM installation, removal, and replacement procedures can be either hot-plug or non-hot-plug, depending on how the server is configured.

Hot-plug operations can be hot-add or hot-replace. Hot-add makes additional memory resources available to the OS. Hot-replace allows failed or degraded

DIMMs to be replaced while the server is running. Hot-add is only supported with Microsoft® Windows® 2003 or later. Hot-replace has no OS requirements.

The following table illustrates AMP modes that support hot-plug features.

Advanced Memory

Protection Mode

Hot-

Replace

Supported

Hot-Add

Supported

Advanced ECC

Online Spare Memory

X

Hot-Plug Mirrored Memory

Hot-Plug RAID Memory

X

X

When the server is configured for mirrored or RAID memory, you can perform a hot-replacement procedure in the following manner without powering down the server or experiencing server downtime:

1. Remove a memory board.

2. Replace failed or degraded DIMM(s).

3. Reinstall the memory board in the slot from which it was removed.

The replacement procedures in this section apply to both hot-plug and non-hotplug memory procedures, except as noted.

IMPORTANT: Be sure to power down the server when performing board removal procedures in a server that is not configured for Mirrored or Hot-Plug RAID Memory.

46 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Observe the following warnings when performing a hot-plug replacement procedure.

WARNING: Always comply with all electrostatic and

thermal guidelines to prevent bodily injury and ensure a properly

functioning system when performing hot-plug operations.

WARNING: To prevent personal injury from hazardous

energy:

Remove watches, rings, or other metal objects.

Use tools with insulated handles.

Do not place tools or metal parts on top of batteries.

Removing a memory board (non-hot-plug)

1. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

2. Remove the access panel ("Access panel" on page 21 ).

3. Determine which memory board is to be removed by locating the memory board that displays an amber Board Status LED. Take note of the failed

DIMM, if applicable.

4. Power down the server ("Powering down the server" on page 20 ).

5. Unlock the memory board locking switch.

6. Unlock and open the memory board ejector lever.

7. Remove the memory board.

Removal and replacement procedures 47

DIMMs

8. Replace the DIMM ("DIMMs" on page 47 ).

9. Install the memory board ("Installing a memory board" on page 48 ).

To remove the component:

1. Remove the memory board ("Removing a memory board (non-hot-plug)" on

page

46 ).

48 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

To replace the component, reverse the removal procedure.

Installing a memory board

1. Align the memory board with the memory board guide clips.

2. Install the memory board into the server and close the ejector lever.

3. Move the locking switch to the locked position.

Removal and replacement procedures 49

NOTE: In hot-plug procedures, all LEDs now turn off except the board status LED, which flashes green while the board is rebuilding. This process may take several minutes.

4. If this is a non-hot-plug procedure, power up the server and configure the

memory ("Configuring the memory" on page 39 ). If this is a hot-plug

procedure, proceed to step 5.

5. Observe the LEDs on the top of the memory board to be sure that the

memory is functioning properly ("Memory board LEDs and components" on

page

93 ). The LED states will be valid when the memory board has finished

rebuilding for hot-plug operations and when the server has completed booting after a non-hot-plug operation.

6. Reinstall the access panel ("Access panel" on page 21 ).

Processor

The server supports up to four processors. With two or more processors installed, the server supports boot functions through the processor installed in processor socket 1. However, if processor 1 fails, the system attempts to boot from processor 2 and provides a processor failure message.

CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink. The processor, heatsink, and retaining clip make up a single assembly.

CAUTION: To prevent possible server malfunction and damage to the equipment, do not mix processors of different types.

IMPORTANT: If upgrading processor speed, update the system ROM before installing the processor.

IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server will not function properly.

IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is missing.

IMPORTANT: To ensure proper cooling, be sure the processor baffle is installed at all times.

To remove the component:

50 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

3. Remove the access panel ("Access panel" on page 21 ).

4. Remove the processor air baffle ("Air baffle" on page 25 ).

5. Open the processor retaining bracket.

6. Release the processor locking lever.

7. Remove the processor.

Removal and replacement procedures 51

CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.

CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the pins on the socket with the corresponding guide holes on the processor assembly.

To replace the component, reverse the removal procedure.

52

PPM

HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

The server PPMs provide the proper power to each processor. Each PPM must be installed in the slot adjacent to its processor.

IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server will not function properly.

IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the PPM is missing.

IMPORTANT: To ensure proper cooling, be sure the processor baffle is installed at all times.

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

3. Remove the access panel ("Access panel" on page 21 ).

4. Remove the processor air baffle ("Air baffle" on page 25 ).

5. Open the latches on the PPM retaining bracket and remove the PPM retaining bracket.

Removal and replacement procedures 53

IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing.

To replace the component, reverse the removal procedure.

SCSI backplane board

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

3. Unlock and open the tower bezel ("Unlocking and removing the tower bezel"

on page

23 ) (tower servers only).

4. Remove the access panel ("Access panel" on page 21 ).

5. Remove the processor air baffle ("Air baffle" on page 25 ).

6. Remove the center wall ("Center wall" on page 26 ).

7. If the server is rack mounted, remove the rack bezel ("Removing the rack bezel" on page 24 ).

8. Remove the media bezel.

54 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

9. Disconnect all cabling.

10. Remove the SCSI cage from the server chassis.

Removal and replacement procedures 55

11. Remove the SCSI backplane board.

To replace the component, reverse the removal procedure.

NOTE: In some configurations, it may be necessary to route the SCSI cables over the fan cage.

System board

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend the server from the rack, if applicable ("Extending the server from the rack" on page 18 ).

3. Unlock and open the tower bezel ("Unlocking and removing the tower bezel"

on page

23 ) (tower servers only).

4. Place the chassis on its side with the access panel facing upwards.

5. Remove the access panel ("Access panel" on page 21 ).

6. Remove the processor air baffle ("Air baffle" on page 25 ).

7. Remove all expansion boards.

8. Remove all memory boards ("Removing a memory board (non-hot-plug)" on

page

46 ).

56 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

9. Remove all processors ("Processor" on page 49 ).

10. Remove all PPMs ("PPM" on page 52 ).

11. Remove the center wall ("Center wall" on page 26 ).

12. Disconnect all power and data cables ("Cable connector identification" on

page

64 ) from the system board.

13. Remove the memory board.

14. Remove the system board ("System board" on page 55 ).

15. Remove the PCI-X Hot Plug basket from the system board.

Removal and replacement procedures 57

To replace the component, reverse the removal procedure.

Power backplane

To remove the component:

1. Remove the system board ("System board" on page 55 ).

2. Remove the power backplane.

To replace the component, reverse the removal procedure.

Tape drive blank

To remove the component:

1. Unlock and open the tower bezel ("Unlocking and removing the tower bezel"

on page

23 ) (tower servers only).

CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage.

58 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

2. Pull the tape drive blank out of the chassis.

To replace the component, reverse the removal procedure.

Tape drive

To remove the component:

1. Unlock and open the tower bezel ("Unlocking and removing the tower bezel"

on page

23 ) (tower servers only).

Removal and replacement procedures 59

2. Slide the tape drive out of the server far enough to reach the cables.

3. Disconnect the data and power cables from the tape drive.

4. Remove the plastic guides from the tape drive: a. Lift the plastic retainer from the slot closest to the front of the drive. b. Repeat for the opposite plastic clip.

To replace the component, reverse the removal procedure.

Battery

If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium

manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not

properly handled. To reduce the risk of personal injury:

60 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Do not attempt to recharge the battery.

Do not expose the battery to temperatures higher than

60°C (140°F).

Do not disassemble, crush, puncture, short external contacts,

or dispose of in fire or water.

Replace only with the spare designated for this product.

To locate the battery:

To remove the component:

1. Power down the server ("Powering down the server" on page 20 ).

2. Extend or remove the server from the rack ("Extending the server from the rack" on page 18

, "Removing the server from the rack" on page 21 ).

3. Remove the access panel ("Access panel" on page 21 ).

4. Remove the PPM holddown ("PPM" on page 52 ).

5. Remove the battery.

Removal and replacement procedures 61

To replace the component, reverse the removal procedure.

Run RBSU to configure the system after replacing the batter. Refer to the

HP ROM-Based Setup Utility User Guide for more detailed information.

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1. During the server startup sequence, press the F9 key to access RBSU.

3. Select Serial Number. The following warning is displayed:

WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis.

5. Enter the serial number and press the Enter key.

62 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

7. Enter the product ID and press the Enter key.

10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.

Server cabling

63

In this section

Storage device cabling guidelines ................................................................................................

63

Cable connector identification......................................................................................................

64

SCSI cabling .................................................................................................................................

65

Tape drive cabling to the USB port ..............................................................................................

67

RILOE II cabling ..........................................................................................................................

67

Storage device cabling guidelines

CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded

(earthed) AC outlet before installing devices.

CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.

Improper grounding can cause electrostatic discharge.

64 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Cable connector identification

Item Description

1 PCI Hot-Plug board

4

5

6

7

Fan board signal

Fan board signal

Fan board power

Power supply connectors

10 Power supply signal

Server cabling

SCSI cabling

The following are the standard SCSI cabling configurations for this server:

Standard SCSI cabling to the SCSI ports (on page

65 )

Standard SCSI cabling to an expansion board ("External SCSI cabling configuration" on page 65 )

NOTE: The appropriate cables should ship in the individual option kits or with the device being installed.

65

Standard SCSI cabling to the SCSI ports

NOTE: In some configurations, it may be necessary to route the SCSI cables over the fan cage.

External SCSI cabling configuration

In order to connect an external device to the server:

1. Reconfigure the internal SCSI cabling (to SCSI Port 2).

NOTE: It may be necessary to slide the SCSI cable service loop from under the system board.

66 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

NOTE: It may be necessary to run RBSU to assign boot order to SCSI

Port 2.

2. Connect the external device.

Server cabling

Tape drive cabling to the USB port

IMPORTANT: Route the USB cable under the mid fan cage.

67

Item Description

1

2

USB connector on the system board

USB connector on the media device

RILOE II cabling

The 30-pin Remote Insight cable ships with the RILOE II cable kit.

68 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

IMPORTANT: Install the RILOE II board into slot 3 or 4 for ease of cabling.

Diagnostic tools

69

In this section

SmartStart software ......................................................................................................................

69

SmartStart Scripting Toolkit.........................................................................................................

70

HP Instant Support Enterprise Edition .........................................................................................

71

Option ROM Configuration for Arrays ........................................................................................

71

HP ROM-Based Setup Utility ......................................................................................................

72

ROMPaq utility ............................................................................................................................

72

System Online ROM flash component utility ..............................................................................

72

Integrated management log ..........................................................................................................

73

Integrated Lights-Out technology.................................................................................................

74

Automatic server recovery............................................................................................................

74

HP Systems Insight Manager .......................................................................................................

75

HP Insight Diagnostics .................................................................................................................

75

USB support .................................................................................................................................

76

SmartStart software

SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.

SmartStart assists the deployment process by performing a wide range of configuration activities, including:

Configuring hardware using embedded configuration utilities, such as RBSU and ORCA

Preparing the system for installing "off-the-shelf" versions of leading operating system software

Installing optimized server drivers, management agents, and utilities automatically with every assisted installation

70 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Testing server hardware using the Insight Diagnostics Utility ("HP Insight

Diagnostics" on page 75 )

Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software.

Enabling access to the Array Configuration Utility, Array Diagnostic Utility, and Erase Utility

SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials

Foundation Pack or the HP website ( http://www.hp.com/servers/smartstart ).

SmartStart Scripting Toolkit

The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The

SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process.

Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in rapid fashion.

For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website ( http://www.hp.com/servers/sstoolkit ).

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems. Install ISEE on your systems to help mitigate risk and prevent potential critical problems.

For more information on ISEE, refer to the HP website

( http://www.hp.com/hps/hardware/hw_enterprise.html

).

To download HP ISEE, visit the HP website

( http://www.hp.com/hps/hardware/hw_downloads.html

).

For installation information, refer to the HP ISEE Client Installation and Upgrade

Guide ( ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf

).

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

Reconfiguring one or more logical drives

Viewing the current logical drive configuration

Deleting a logical drive configuration

If you do not use the utility, ORCA will default to the standard configuration.

For more information regarding array controller configuration, refer to the controller user guide.

For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD.

72 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

HP ROM-Based Setup Utility

RBSU, an embedded configuration utility, performs a wide range of configuration activities that may include:

Configuring system devices and installed options

Displaying system information

Selecting the primary boot controller

Configuring memory options

Language selection

For more information on RBSU, refer to the HP ROM-Based Setup Utility User

Guide on the Documentation CD or the HP website

( http://www.hp.com/servers/smartstart ).

ROMPaq utility

Flash ROM enables you to upgrade the firmware (BIOS) with system or option

ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities.

For more information about the ROMPaq utility, refer to the HP website

( http://www.hp.com/servers/manage ).

System Online ROM flash component utility

The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features:

Works offline and online

Supports Microsoft® Windows NT®, Windows® 2000, Windows® Server

2003, Novell Netware, and Linux operating systems

IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, refer to the HP website ( http://www.hp.com/go/supportos ).

Integrates with other software maintenance, deployment, and operating system tools

Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server

To download the tool and for more information, refer to the HP website

( http://h18000.www1.hp.com/support/files/index.html

).

Integrated management log

The IML records hundreds of events and stores them in an easy-to-view form.

The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

From within HP SIM

From within Survey Utility

From within operating system-specific IML viewers

For NetWare: IML Viewer

For Windows®: IML Viewer

For Linux: IML Viewer Application

From within HP Insight Diagnostics

For more information, refer to the Management CD in the HP ProLiant Essentials

Foundation Pack.

74 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Integrated Lights-Out technology

The iLO subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO independent of the host server and its operating system. The iLO subsystem provides remote access to any authorized network client, sends alerts, and provides other server management functions.

Using iLO, you can:

Remotely power up, power down, or reboot the host server.

Send alerts from iLO regardless of the state of the host server.

Access advanced troubleshooting features through the iLO interface.

Diagnose iLO using HP SIM through a web browser and SNMP alerting.

For more information about iLO features, refer to the Integrated Lights-Out User

Guide on the Documentation CD or on the HP website

( http://www.hp.com/servers/lights-out ).

Automatic server recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

HP Systems Insight Manager

HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

IMPORTANT: You must install and use HP SIM to benefit from the Pre-

Failure Warranty for processors, hard drives, and memory modules.

For additional information, refer to the Management CD in the HP ProLiant

Essentials Foundation Pack or the HP SIM website

( http://www.hp.com/go/hpsim ).

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the

SmartStart CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website

( http://www.hp.com/servers/diags ).

76 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

USB support

HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers. HP provides support for USB devices before the operating system loading through legacy USB support, which is enabled by default in the system

ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware.

Legacy USB support provides USB functionality in environments where USB support is normally not available. Specifically, HP provides legacy USB functionality for:

POST

RBSU

Diagnostics

DOS

Operating environments which do not provide native USB support

For more information on ProLiant USB support, refer to the HP website

( http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

).

Internal USB functionality

An internal USB connector is available for use with USB backup tape drives.

The internal connector is not shared with any of the external USB connectors.

One internal USB device and up to three external devices can be supported at the same time.

Server component identification

77

In this section

Front panel components................................................................................................................

77

Front panel LEDs and buttons ......................................................................................................

78

Rear panel components.................................................................................................................

79

Rear panel LEDs and buttons .......................................................................................................

81

System board components ............................................................................................................

82

Internal health LED combinations................................................................................................

86

System board LEDs ......................................................................................................................

87

Hot-plug power supply LEDs.......................................................................................................

89

SCSI IDs .......................................................................................................................................

90

NMI jumper ..................................................................................................................................

90

Hot-plug SCSI hard drive LEDs...................................................................................................

91

Hot-plug SCSI hard drive LED combinations..............................................................................

92

Memory board LEDs and components .........................................................................................

93

Fan locations.................................................................................................................................

97

Front panel components

78 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description

4

5

6

Tape drive blank

SCSI channel 2 (channels 0 and 1)

SCSI channel 1 (channels 0-7)

Front panel LEDs and buttons

Item Description

1 UID switch and LED

2 Internal system health

LED

Status

Blue = Activated

Flashing blue = System being managed remotely

Off = Deactivated

Green = Normal (system on)

Flashing Amber = System health is degraded

Flashing Red = System health is critical

Server component identification

Item Description

3

4

5

6

External system health

(power supply) LED

NIC 1 link/activity LED

(embedded NIC only)

NIC 2 link/activity LED

(embedded NIC)

Power on/Standby button and LED

Status

Green = Normal (system on)

Flashing Amber = Redundant power supply failure

Flashing Red = Power supply failure. No operational power supplies.

Green = Linked to network

Flashing green = Linked with activity on the network

Off = No network connection

Green = Linked to network

Flashing green = Linked with activity on the network

Off = No network connection

Green = System has AC power and is powered on

Amber = System has AC power and is in standby mode

Off = System has no AC power

Rear panel components

79

80 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description

4 iLo

6

7

8

9

10

11

12

64-bit/100-MHz PCI-X slot 1

64-bit/100-MHz PCI-X slot 2

64-bit/100-MHz PCI-X slot 3

64-bit/100-MHz PCI-X slot 4

PCI Express x4 slot 5

PCI Express x4 slot 6

PCI Express x4 slot 7

13

14

15

16

PCI Express x4 slot 8

64-bit/133-MHz PCI-X hot-plug slot 9

64-bit/133-MHz PCI-X hot-plug slot 10

Power supply (primary)

17 Power blank

18 T-15 Torx screwdriver

Rear panel LEDs and buttons

Server component identification 81

Item Description

1 Unit ID LED Blue

2

3

4

5

NIC Activity LED

(Integrated NC7782)

NIC Link LED

(Integrated NC7782) iLO NIC Activity LED iLO NIC Link LED

Green

Green

Green

Green

6 Power LED

(primary and redundant)

7 Power LED

(primary and redundant)

Green

Amber

On = Activated

Flashing = System remotely managed

Off = Deactivated

On or flashing = Linked to network

Off = Not linked to network

On = Network activity

Off = No network activity

On or flashing = Network activity

Off = No network activity

On = Linked to network

Off = Not linked to network

Refer to Hot-plug Power Supply LEDs (on page

89 )

Refer to Hot-plug Power Supply LEDs (on page

89 )

82 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

System board components

11

12

13

14

15

7

8

5

6

9

10

Item Description

1 64-bit/133-MHz PCI-X Hot-Plug slot 10

2

3

4

64-bit/133-MHz PCI-X Hot-Plug slot 9

PCI Express x4 slot 8

PCI Express x4 slot 7

PCI Express x4 slot 6

PCI Express x4 slot 5

64-bit/100-MHz PCI-X slot 4

64-bit/100-MHz PCI-X slot 3

64-bit/100-MHz PCI-X slot 2

64-bit/100-MHz PCI-X slot 1

Memory board slot 1

Memory board slot 2

Memory board slot 3

Memory board slot 4

PPM slot 1

Server component identification 83

22

23

24

25

26

27

28

29

Item Description

16

17

PPM slot 2

QuickFind diagnostic display

18 System maintenance switch (SW-2)

19 Miscellaneous (SW-1)

20 PPM slot 4

31

PPM slot 3

Processor socket 4

Fan board signal connector

Processor socket 3

Processor socket 2

Fan board signal connector

Fan board power connector

Processor socket 1

RILOE II connector

35

36

37

38

39

Power supply signal connector

USB option connector

SCSI connector 2

SCSI connector 1

PCI hot-plug board connector

84 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

System maintenance switches

The system miscellaneous switch (SW1) is an eight-position switch that is reserved. The default position for all eight positions is Off.

1 Reserved

2 Reserved

3 Reserved

4 Reserved

5 Reserved

6 Reserved

7 Reserved

8 Reserved

The system maintenance switch (SW2) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off.

Position Description Function

S1 iLO Security Off = iLO security is enabled

On = iLO security is disabled lock be changed

On = System configuration is locked protection override

On = Clears power-on password and administrator password

Server component identification 85

Position Description Function

S6 Invalid configuration

Off = Normal

On = ROM treats system configuration as invalid

S7 Reserved

S8 Reserved

When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM.

CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.

DIMM slot locations

86 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

6

4

5

DIMM

Slot

1

2

3

Description Bank

PC2-3200R DIMM slot

PC2-3200R DIMM slot

PC2-3200R DIMM slot

PC2-3200R DIMM slot

PC2-3200R DIMM slot

PC2-3200R DIMM slot

Bank A

Bank A

Bank B

Bank B

Bank C

Bank C

Internal health LED combinations

When the internal health LED on the front panel illuminates either flashing amber or flashing red, the server is experiencing a health event. Combinations of illuminated system board LEDs (on page

87 ) and the internal health LED

indicate system status.

Server component identification

System board LEDs

In normal operations, all the LEDs are off unless one of the components fails.

When a component fails, the LED illuminates amber.

87

Code Component

01

04

05

06

07

Power supply cable(s)

Explanation

System board to power supply cables: defective cables or cables not installed

Fan board cable(s)

Memory board

Fan board power or signal cables are not installed.

Base memory failure (memory board 1 is not installed or no valid memory configuration is present)

SCSI board power cable SCSI board or cable is not present

08 f1 t2

PCI hot-plug switch board

System interlock

PCI Hot Plug switch board or cable is not present.

Main system interlock catch-all.

Indicates an interlock problem not flagged by codes 01 to 07.

Processor 1 unsupported Processor 1 unsupported. Replace with a supported processor.

Processor 2 unsupported Processor 2 unsupported. Replace with a supported processor.

88 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Code Component

t3 Processor 3 unsupported

Explanation

Processor 3 unsupported. Replace with a supported processor. t4

P1

U1

U2

Processor 4 unsupported Processor 4 unsupported. Replace with a supported processor.

Processor 1 is missing Processor 1 is missing, and is required to boot. Install Processor 1. If processor 4 is installed and the system is booting up, the P1 code and Port

84/85 will be displayed one second each to show the unit is booting.

PPM1 is missing

PPM2 is missing

Processor 1 is installed without PPM 1.

Install PPM 1.

Processor 2 is installed without PPM 2.

Install PPM 2.

U3 PPM3 is missing

U4

A0

P5

_5

PPM4 is missing

Pre POST code

Power supply

Power backplane

Processor 3 is installed without PPM 3.

Install PPM 3.

Processor 4 is installed without PPM 4.

Install PPM 4.

Standby mode

No power from the power supply

No 5-V power from the power supply backplane board

33

15

Ut

5U nb

Power backplane

1.5V Regulator

VTT Regulator

PPM Failure

No boot

No 3.3-V power from the power supply backplane board

No 1.5-V power from the voltage regulator on the system board

No power from the VTT voltage regulator on the system

No power from the PPM

Indicates a no-boot situation

Hot-plug power supply LEDs

Server component identification 89

Item Description

1 Primary power supply power LED (green)

2 Primary power supply fail LED (amber)

3

4

Redundant power supply power LED (green)

Redundant power supply fail LED (amber)

Power Supply Condition Power LED

(Green)

Fail LED

(Amber)

No AC power to all power supply units

No AC power to this power supply unit only or power supply failure (includes over voltage and over temperature)

Off Off

Off On

AC present/Standby outputs on

Power supply DC outputs On and OK

Power supply failure (current limit)

Flashing Off

On Off

Off Flashing

90 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

SCSI IDs

The server supports two simplex SCSI channels.

Channel 1 supports up to eight drives (channels 0 to 7).

Channel 2 supports up to two drives (channels 0 to 1).

The SCSI IDs for both channel configurations are illustrated. HP recommends populating hard drive bays starting with the lowest SCSI ID.

NOTE: These SCSI ID designations apply regardless of the controller or the configuration used.

NMI jumper

The NMI jumper allows administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in OSs, device drivers, and applications. Many crashes can freeze a system, requiring you to do a hard reset.

Resetting the system erases any information that would support root cause analysis.

Server component identification 91

Systems running Microsoft® Windows® experience a blue-screen trap when the

OS crashes. When this happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again.

Hot-plug SCSI hard drive LEDs

1 Activity status

2 Online status

3 Fault status

Status

On = Drive activity

Flashing = High activity on the drive or drive is being configured as part of an array.

Off = No drive activity

On = Drive is part of an array and is currently working.

Flashing = Drive is actively online.

Off = Drive is offline.

On = Drive failure

Flashing = Fault-process activity

Off = No fault-process activity

92 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Hot-plug SCSI hard drive LED combinations

Activity

LED (1)

Online

LED (2)

Fault LED

(3)

Interpretation

On, off, or flashing

On or off Flashing A predictive failure alert has been received for this drive.

Replace the drive as soon as possible.

On, off, or flashing

On Off The drive is online and is configured as part of an array.

If the array is configured for fault tolerance and all other drives in the array are online, and a predictive failure alert is received or a drive capacity upgrade is in progress, you may replace the drive online.

On or flashing

Flashing Off

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is rebuilding or undergoing capacity expansion.

On Off Off Do not remove the drive.

The drive is being accessed, but (1) it is not configured as part of an array; (2) it is a replacement drive and rebuild has not yet started; or

(3) it is spinning up during the POST sequence.

Flashing Flashing Flashing Do not remove the drive. Removing a drive may cause data loss

in non-fault-tolerant configurations.

Off Off On

Either (1) the drive is part of an array being selected by an array configuration utility; (2) Drive Identification has been selected in

HP SIM; or (3) drive firmware is being updated.

The drive has failed and has been placed offline.

You may replace the drive.

Off Off Off Either (1) the drive is not configured as part of an array; (2) the drive is configured as part of an array, but it is a replacement drive that is not being accessed or being rebuilt yet; or (3) the drive is configured as an online spare.

If the drive is connected to an array controller, you may replace the drive online.

Server component identification

Memory board LEDs and components

Error indicators remain illuminated when the system is powered off so that the status of the LEDs can still be seen. This matches the behavior of all the other error indicators in the server.

Error indicators will only be cleared if:

The locking switch is locked after the board is reinstalled

The system has been rebooted

The board is removed from the system

93

CAUTION: When the memory board locking switch is unlocked in a mode that does not support hot-add or hot-replace capabilities, audio alarms and visual alerts occur. Removing the memory board at this point causes server failure.

To end the audio alarms and visual alerts, move the memory board locking switch back to the locked position. This action does not result in data corruption or server failure.

If removal of a single memory board is required and it is the only memory board, power down the server and make the necessary memory changes.

94 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description Status

4

5

6

7

8

9

Removable

DIMM 1 LED

DIMM 2 LED

DIMM 3 LED

DIMM 4 LED

DIMM 5 LED

Green = OK to remove the board

Off = Do not remove if the system is on

Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

Server component identification 95

Item Description Status

10 DIMM 6 LED Green = DIMM installed

Amber = Failed or degraded DIMM

Flashing amber = DIMM configuration error

Off = No DIMM installed

11 Online Spare LED Green = Online spare mode

Amber = Degraded online spare mode

Flashing amber = Invalid AMP mode*

Off = Not in Online Spare mode

13

LED

Amber = Degraded mirrored mode

Flashing amber = Invalid AMP mode*

Off = Not in Mirrored mode

Hot-Plug RAID LED Green = RAID mode

Amber = Degraded RAID mode

Flashing amber = Invalid AMP mode*

Off = Not in RAID mode

14 Board Status LED Off = Power off - memory board locking switch not engaged or invalid memory configuration.

Green = Normal operation

Flashing green = Board is rebuilding

Flashing amber = DIMM on this board encountered memory errors

Amber Flashing = one of the following conditions:

Unlocking a memory board that should not be removed

Attempting to insert a memory board at runtime that fails

*The following applies to an invalid AMP error. This error occurs when the current memory configuration is not valid for the configured AMP mode:

96 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

If the mode selected is the desired mode, modify the DIMM/board configuration to support the desired mode. Refer to the memory overview section.

If the mode selected is not the desired mode, run RBSU and change the

AMP mode. Refer to "HP ROM-Based Setup Utility ("HP ROM-Based

Setup Utility" on page 72 )" for more information.

NOTE: If the Online Spare, Mirrored, and RAID LEDs are off, the server is in Advanced ECC mode. Refer to "HP ROM-Based Setup

Utility (on page 72 )" for more information.

The following table illustrates the different LED combinations for a correctly configured memory board.

ECC Memory Spare

Memory

Hot-Plug

Mirrored

Memory

Hot-Plug RAID

Memory

Board status Green Green Green Green

DIMM 1 to

6, if populated

Online

Spare status

Mirrored status

RAID status Off

Board

Removable

Off Off Green

Fan locations

Server component identification 97

Item Description Configuration

Redundant

Primary

Redundant

Primary

Redundant

Primary

Specifications

99

In this section

Server specifications.....................................................................................................................

99

Environmental specifications .....................................................................................................

100

Hot-plug power supply calculations ...........................................................................................

100

DDR SDRAM DIMM specifications .........................................................................................

100

1.44-MB diskette drive specifications ........................................................................................

101

CD-ROM drive specifications ....................................................................................................

102

DVD-ROM drive specifications .................................................................................................

103

Ultra320 SCSI hard drive specifications ....................................................................................

105

Server specifications

The following information pertains to the rack configuration.

Dimension Specification

Height 26.67 cm (10.5 in)

Depth

Width

Weight (maximum)

Weight (no drives installed)

Input requirement

Rated input voltage

67.31 cm (26.5 in)

44.45 cm (17.5 in)

63.5 kg (140 lb)

41.28 kg (91 lb)

Rated input frequency

Rated input current

Rated input power

BTUs per hour

Specification

100-127 VAC

200 - 240 VAC

50 Hz - 60 Hz

@ 100VAC - 12 A

@ 200VAC - 8 A

@100 VAC - 1161 W

@200 VAC - 1598 W

@100 VAC - 3960

@200 VAC - 5450

100 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Power supply output 910 W (low line)

1300 W (high line)

Environmental specifications

Temperature range* Specification

Operating

10

°

C to 35

°

C (50

°

F to 95

°

F)

Shipping

-40

°

C to 70

°

C (-40

°

F to 158

°

F)

Maximum wet bulb temperature 28

°

C (82.4

°

F)

Specification Relative humidity

(noncondensing)**

Operating 10% to 90%

Non-operating 5% to 95%

* All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m

(1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.

** Storage maximum humidity of 95% is based on a maximum temperature of 45°C

(113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

Hot-plug power supply calculations

For hot-plug power supply specifications and calculators to determine electrical and heat loading for the server, refer to the HP Enterprise Configurator website

( http://h30099.www3.hp.com/configurator/ ).

DDR SDRAM DIMM specifications

NOTE: Use only 512-MB, 1-GB, 2-GB, or 4-GB; 72-bit wide; 2.5-V;

PC2-3200 Registered ECC DDR2 SDRAM. Use HP DDR2 SDRAM only.

Item Description

Size 512 MB, 1 GB, 2 GB, or 4 GB

Specifications 101

Item Description

Upgrade requirement Any combination of like-paired DDR SDRAM DIMMs that provide a minimum of 1 GB

1.44-MB diskette drive specifications

Item Description

Dimensions

Height

Width

12.7 mm (0.5 in)

96 mm (3.8 in)

Depth

LEDs (front panel)

Read/write capacity per diskette

High density

130 mm (5.1 in)

Green = On

Low density

Drives supported

Drive height

Drive rotation

Transfer rate

1.44 MB

720 KB

1

One-third height

300 rpm

Bytes/sector 512

Sectors per track (high/low) 18/9

Tracks per side (high/low) 80/80

Access times

Track-to-track (high/low)

Average (high/low)

3 ms/6 ms

169 ms/94 ms

102 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description

Setting time

Latency average

15 ms

100 ms

Cylinders (high/low)

Read/write heads

80/80

2

CD-ROM drive specifications

Item Description

Applicable disk CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA;

Photo CD (single/multiple-session), CD-XA ready; CDi ready

Capacity 550 MB (mode 1, 12 cm)

640 MB (mode 2, 12 cm)

Block size 2368, 2352 bytes (mode 0)

2352, 2340, 2336, 2048 bytes (mode 1)

2352, 2340, 2336, 2048 bytes (mode 2)

Dimensions

Height

Depth

Width

Weight

Data transfer rate

Sustained

12.7 mm (0.50 in)

132.08 mm (5.20 in)

132.08 mm (5.20 in)

0.34 kg (0.75 lb)

150 KB/s (sustained 1X), 1500/3600 KB/s (10X to 24X)

Access times (typical)

Full stroke 300 ms

Diameter

Thickness

12 cm, 8 cm (4.70 in, 3.15 in)

1.2 mm (0.05 in)

Item Description

Track pitch 1.6 µm (6.3 × 10

-7

in)

Specifications 103

Startup time

Stop time

Laser parameters

Type

Wave length

< 10 s

< 5 s (single); < 30 s (multisession)

Semiconductor laser GaAs

700 ± 25 nm

Divergence angle

Output power

53.5° ± 1.5°

0.14 mW

Operating conditions

Temperature 5°C to 45°C (41°F to 118°F)

Humidity 5% to 90%

DVD-ROM drive specifications

Item Description

Disk formats

Capacity

DVD (single and double layer), DVD-5, DVD-9, DVD-10, DVD-R, CD-ROM Mode

1 & 2, CD-DA, CD-XA (Mode 2, Form 1 & 2), CD-I (Mode 2, Form 1 & 2), CD-I ready,

CD-Bridge, CD-R, PhotoCD (single and multi-session)

4.7 GB (DVD-5), 8.5 GB (DVD-9), 9.4 GB (DVD10), 550 Mb (Mode 1, 12 cm),

640 Mb (Mode 2, 12 cm), 180 Mb (8 cm)

Block size 2352 bytes (mode 0)

2352, 2340, 2336, 2048 bytes (mode 1)

2352, 2340, 2336, 2048 bytes (mode 2)

2048 bytes (DVD)

Dimensions

Height

Depth

Width

12.7 mm (0.50 in)

132.08 mm (5.20 in)

132.08 mm (5.20 in)

104 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

Item Description

Weight

Data transfer rate

0.34 kg (0.75 lb)

Sustained

Burst

Access times (typical)

4463 - 10,800 KB/s (8X CAV DVD mode), 150 KB/s (sustained 1X CD-ROM),

1552 3600 KB/s (24X CAV CD-ROM)

16.6 MB/s with DMA support

Full stroke

Random

<200 ms CD

<300 ms DVD

<110 ms CD

<180 ms DVD

12 cm, 8 cm (4.70 in, 3.15 in) Diameter

Thickness

Track pitch

1.2 mm (0.05 in)

0.74

µ m (3.15 × 10

-7

in) DVD-ROM

1.6 µm (6.3 × 10

-7

in) CD-ROM

Cache/buffer

Startup time

Stop time

Laser parameters

< 10 s

< 5 s (single); < 30 s (multisession)

128 KB

Type

Wave length

Divergence angle

Output power

Semiconductor laser GaAs

700 ± 25 nm

53.5° ± 1.5°

0.14 mW

Operating conditions

Temperature 5°C to 45°C (41°F to 118°F)

Humidity 5% to 90%

Specifications 105

Ultra320 SCSI hard drive specifications

Item 36.4-GB 72.8-GB 300-GB

Capacity

Height

Width

Interface

Transfer rate

36,419.6 MB

1.0 in

(One-third height)

4.0 in

72,837.2 MB

1.0 in

(One-third height)

4.0 in

72,837.2 MB

1.0 in

(One-third height)

4.0 in

146,815.74 MB 300,000 MB

1.0 in

(One-third height)

4.0 in

1.0 in

(One-third height)

4.0 in

Ultra320 SCSI Ultra320 SCSI Ultra320 SCSI Ultra320 SCSI Ultra320SCSI

320 MB/sec 320 MB/sec 320 Mb/sec 320 MB/sec 320 MB/sec

Rotational speed 15,000 rpm 10,000 rpm 15,000 rpm 15,000 rpm 10,000 rpm

Logical blocks 71,132,000

Operating temperature

10°C to 35°C

(50°F to 95°F)

142,264,000 142,264,000 286,749,488 585,937,500

10°C to 35°C

(50°F to 95°F)

10°C to 35°C

(50°F to 95°F)

10°C to 35°C

(50°F to 95°F)

10°C to 35°C

(50°F to 95°F)

Acronyms and abbreviations

ABEND

abnormal end

ACU

Array Configuration Utility

AMP

Advanced Memory Protection

ASR

Automatic Server Recovery

BBWC

battery-backed write cache

DDR

double data rate

DU

driver update

EFS

Extended Feature Supplement

107

108 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

IEC

International Electrotechnical Commission

iLO

Integrated Lights-Out

IML

Integrated Management Log

IPL

initial program load

IRQ

interrupt request

MPS

multi-processor specification

NEMA

National Electrical Manufacturers Association

NFPA

National Fire Protection Association

NIC

network interface controller

NVRAM

non-volatile memory

Acronyms and abbreviations 109

ORCA

Option ROM Configuration for Arrays

PCI Express

peripheral component interconnect express

PCI-X

peripheral component interconnect extended

PDU

power distribution unit

POST

Power-On Self-Test

PPM

Processor Power Module

PSP

ProLiant Support Pack

PXE

preboot eXecution environment

RBSU

ROM-Based Setup Utility

RILOE II

Remote Insight Lights-Out Edition II

110 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

SATA

serial ATA

SCSI

small computer system interface

SDRAM

synchronous dynamic RAM

SIM

Systems Insight Manager

SIMM

single inline memory module

SPM

system power module

SSD

support software diskette

TMRA

recommended ambient operating temperature

UID

unit identification

USB

universal serial bus

VCA

version control agent

VHDCI

very high density cable interconnect

WOL

Wake-on LAN

Acronyms and abbreviations 111

Index

A

access panel 21

ASR (Automatic Server Recovery) 74, 107

Automatic Server Recovery (ASR) 74, 107

B

batteries, replacing 59

bezel, front 23

bezel, rack 24

bezel, removing 23, 24

bezel, tower 18

BIOS upgrade 72

buttons 77

C

cable, SCSI 67 cabling 63, 67

CD-ROM drive 102

components 77 connectors 77

CSR (customer self repair) 7 customer self repair 7

D

diagnostic tools 69, 72, 73, 74, 75

diagnostics utility 75

DIMM slot LEDs 91

DIMM slots 85

diskette drive 101

drive LEDs 91, 92

E

electrostatic discharge 16

environmental requirements 100

113

environmental specifications 100

extending server from rack 18

F

fan LED 91

fan zones 92

fans 97

features 77

flash ROM 72

front panel buttons 78

front panel components 77

front panel LEDs 78

H

hard drive LEDs 91, 92

hard drives 91, 92

hard drives, determining status of 90, 91

Health Driver 74, 91

health LEDs 91

hot-plug power supply 89

HP Insight Diagnostics 75

HP ProLiant Essentials Foundation Pack 75

HP Systems Insight Manager, overview 75

I

illustrated parts catalog 7

iLO (Integrated Lights-Out) 74

IML (Integrated Management Log) 73

Insight Diagnostics 75

Instant Support Enterprise Edition 71

Integrated Lights-Out (iLO) 74

Integrated Management Log (IML) 73

L

laser devices 102

LEDs 77, 91, 92

LEDs, hard drive 91, 92

114 HP ProLiant ML570 Generation 3 Server Maintenance and Service Guide

M

management tools 69

memory 37, 40, 42, 44

memory slot LEDs 93

memory, configuring 39

memory, mirrored 42

memory, online spare 40

memory, RAID 44

N

NIC (network interface controller) 108

O

Online ROM Flash Component Utility 72

Option ROM Configuration for Arrays

(ORCA) 71

ORCA (Option ROM Configuration for

Arrays) 71

overtemperature LED 92

S

safety considerations 16

scripted installation 70

SCSI IDs 89, 90

serial number 61

server setup 16 server warnings and cautions 16

SmartStart Autorun Menu 69

SmartStart Scripting Toolkit 70

SmartStart, overview 69

specifications 99

specifications, server 99, 100, 101, 102

static electricity 16

support packs 69

system board LEDs 87

Systems Insight Manager 75

T

temperature requirements 100

tools 15, 69

tower bezel, removing 23

P

power supplies 100

power supply LEDs 89

power supply output 100

powering down 20

PPM failure LEDs 92

U

USB support 76

utilities 69, 71, 72, 73, 74, 75

utilities, deployment 70, 72

R

RBSU (ROM-Based Setup Utility) 39, 72

rear components 79

rear panel buttons 81 rear panel LEDs 81

remote support and analysis tools 71

removal and replacement procedures 15

removing server from rack 21

RILOE II (Remote Insight Lights-Out Edition

II) 67

ROM, updating 72

ROMPaq utility 72

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Key Features

  • Support for up to 24 DIMMs
  • Variety of AMP options to optimize server availability
  • Support for PCI-X, PCI Express, and hot-plug PCI-X expansion boards
  • Supports a variety of hot-plug components, including hard drives, fans, and power supplies
  • Features an integrated management log
  • Integrated Lights-Out technology
  • Automatic server recovery
  • HP Systems Insight Manager
  • HP Insight Diagnostics
  • Internal USB functionality

Frequently Answers and Questions

What is customer self repair?
HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.
What are the general memory configuration requirements?
DIMMs must be installed in pairs. DIMM pairs in a memory bank must contain DIMMs with the same part number. Always populate the memory boards in sequential order: Board 1, Board 2, Board 3, and Board 4. Any deviation from this requirement results in the server booting in Advanced ECC mode and Advanced ECC guidelines apply. Always populate the DIMMs in sequential order per bank: Bank A, Bank B, and Bank C. Dual-rank DIMMs must be populated before single-rank DIMMs (see table). If dual-rank DIMMs are installed in Bank A and Bank B, no additional DIMMs may be installed in Bank C. The system can be configured for any AMP mode in RBSU. RBSU displays a warning message if the selected AMP mode is not supported by the current configuration. However, if the DIMM configuration at POST does not meet the requirements for the AMP mode selected in RBSU, the server defaults to Advanced ECC. The system indicates this by displaying a message during POST and the status LED for the configured AMP mode flashes amber. Unpopulated memory boards (those without any installed DIMMs) can be installed.
What diagnostic tools are available for the server?
The server includes a variety of diagnostic tools, including SmartStart software, SmartStart Scripting Toolkit, HP Instant Support Enterprise Edition, Option ROM Configuration for Arrays, HP ROM-Based Setup Utility, ROMPaq utility, System Online ROM flash component utility, Integrated management log, Integrated Lights-Out technology, Automatic server recovery, HP Systems Insight Manager, and HP Insight Diagnostics.

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