Acer 6920 Series notebook Service Guide

Aspire 6920 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on Aspire6920 service guide.

Date Chapter Updates

Copyright

Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

VI

Chapter 1

System Specifications

Features

Below is a brief summary of the computer’s many feature:

Operating system: Windows Vista™

NOTE:

Windowsl

®

Vista

TM

Capable PCs come with Windows

®

XP installed, and can be upgraded to Windows

®

Vista

TM

. For more information on Windows to: Microsoft.com/windowsvista.

®

Vista

TM

and how to upgrade, go

Platform and memroy

• Intel® Centrino® Duo mobile processor technology, featuring:

• Intel® Core™2 Duo mobile processor

• Mobile Intel® GM965/PM965 Express Chipset

• Intel® Wireless WiFi Link Wi-Fi CERTIFIED® network connection

• Intel® PRO/Wireless Wi-Fi CERTIFIED® network connection.

• Dual-Channel DDR2 SDRAM support

• Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules

Display and graphics

• Mobile Intel® GM965/PM965 Express Chipset (for selected models)

• NVIDIA® GeForce® 9500M GS with 512MB of dedicated VRAM supporting TurboCache™ (for

selected models)

TV-tuner

• Digital TV-tuner supporting DVB-T

Audio

• Dolby® -certified surround sound system with two built-in stereo speakers and one subwoofer

supporting lowfrequency effects

• S/PDIF (Sony/Philips Digital Interface) support for digital speakers

• Built-in stereo microphones

Chapter 1 1

Storage subsystem

• 2.5" hard disk drive

• Optical drive options:

• Blu-ray Disc™ (BD) drive (for selected models)

• DVD-Super Multi double-layer drive

• 6-in-1 card reader

Input devices

• 88-/89-key keyboard

• Touchpad pointing device

• Acer CineDash media console capacitive human interface device, including: capacitive

human interface device.

Communication

• Acer Video Conference, featuring:

• Integrated Acer Crystal Eye webcam

• Acer Video Conference Manager software

• Acer PureZone technology

• Optional Acer Xpress VoIP phone

• WLAN: Intel

®

Wireless WiFi Link network connection or Intel

®

PRO/Wireless network connection

• WPAN: Bluetooth

®

2.0+EDR

• LAN: Gigabit Ethernet, Wake-on-LAN ready

• Modem: 56K ITU V.92

I/O Ports

• ExpressCard™/54 slot

• 6-in-1 card reader (SD™, MMC, MMCplus™, MS, MS PRO, xD)

• Four USB 2.0 ports

• HDMI™ port with HDCP support (for selected models)

• Consumer infrared (CIR) port

• External display (VGA) port

• Headphone/speaker/line-out jack with S/PDIF support

• Microphone-in jack

• Line-in jack

• Ethernet (RJ-45) port

• Modem (RJ-11) port

NOTE:

•

HDCP is acronym for High-bandwidth Digital Content Protection. An encryption system for enforcing digital rights management (DRM) over DVI and HDMI interfaces

2 Chapter 1

Environment

• Temperature:

• operating: 5 C to 35 C

•

Non-operating: -20 C to 65 C

•

Humidity (non-condensing):

• operating: 20%~80%

•

Non-operating: 20%~80%

Chapter 1 3

System Block Diagram

4 Chapter 1

Board Layout

Chapter 1 5

6 Chapter 1

Your Acer Notebook tour

After knowing your computer features, let us show you around your new Aspire computer.

Chapter 1 7

Closed Front View

8 Chapter 1

Left View

Chapter 1 9

Right View

10 Chapter 1

Chapter 1 11

Base view

12 Chapter 1

Indicators

The computer has several easy-to-read status indicators.

The front panel indicators are visible even when the computer cover is closed up.

NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Easy-Launch Buttons

Located beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are:

WLAN, Internet, email, Bluetooth and Acer Empowering Technology.

Chapter 1 13

The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.

Touchpad Basics

The following teaches you how to use the touchpad:

14 Chapter 1

Move your finger across the touchpad (2) to move the cursor.

Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button.

Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications.

NOTE: When using the touchpad, keep it - and your infers - dry and clean. The touchpad is sensitive to finger movements; hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness.

Chapter 1 15

Using the Keyboard

The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys.

Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.

16

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold <Shift> while using cursor-control keys.

Hold <Fn> while typing letters on embedded keypad.

Num Lock Off

Hold <Fn> while using cursor-control keys.

Type the letters in a normal manner.

Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility.

To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.

Chapter 1 17

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard.

To type:

18 Chapter 1

The Euro symbol

1. Open a text editor or word processor.

2.

Either directly press the < > symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

The US dollar sign

1. Open a text editor or word processor.

2.

Either directly press the < > key at the bottom-right of the keyboard, or hold <Shift> and then press the

<4> key at the upper-center of the keyboard.

NOTE: This function varies by the operating system version.

Chapter 1 19

Acer Empowering Technology

Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities:

• Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home

Theater on your system.

• Acer ePower Management optimizes battery usage via customizable power plans.

• Acer eDataSecurity Management protects data with passwords and encryption (for selected

models).

• Acer eRecovery Management backs up and recovers data flexibly, reliablyand completely.

• Acer eSettings Management accesses system information and adjusts settings easily.

For more information, press the < > key to launch the Empowering Technology menu, then click on the appropriate utility and select the Help or Tutorial function.

Empowering Technology password

You must set the Empowering Technology password to use the password protection feature of Acer eRecovery Management to protect your data.

To set the Empowering Technology password:

1 Launch Acer eRecovery Management.

2 Click the Restore tab.

3 Click Password settings. The Empowering Technology Password Center dialog box pops up.

4 Click Create a new password.

20

5 In the Create a New Password dialog box, key in and confirm your password in the appropriate boxes.

Your password should have a minimum of 4 and a maximum of 12 characters.

6 Enter a password hint that will help you remember your password.

Chapter 1

7 Make sure the box Use for Acer eRecovery Management is checked.

8 Click OK to set the password.

Acer eAudio Management

Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system. Select Movie or Game mode to experience the awesome realism of 5.1-channel audio output from the speakers fitted to your system via Dolby Surround sound technology. Music mode lets you enjoy your favorite tunes, in vivid detail.

Chapter 1 21

To choose your playback device, click the icon on the upper right side of the Acer eAudio Management window.

Acer ePower Management

Acer ePower Management features a straightforward user interface for configuring your power management options. To access this utility, select Acer ePower Management from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select Acer ePower

Management.

AC Mode (Adapter mode)

The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire

(1394), Wired LAN and Optical Device if supported.

DC Mode (Battery mode)

There are four pre-defined profiles - Entertainment, Presentation, Word Processing, and Battery Life. You can also define up to three of your own.

To create new power profile

1. Change power settings as desired.

2.

Click “Save as...” to save to a new power profile.

3.

Name the newly created profile.

4.

Select whether this profile is for Adapter or Battery mode, then click OK.

5.

The new profile will appear in the profile list.

Battery status

For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window.

22 Chapter 1

For additional options, click “Settings” to:

Set alarms.

Re-load factory defaults.

Select what actions will be taken when the cover is closed or the power button is pressed.

View information about Acer ePower Management.

Acer eDataSecurity Management

(for selected models)

Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with

Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook.

On first use, the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password. You will use this password to access the Personal

Secure Disk (PSD). The Master Password may also be used to encrypt/decrypt files by default.

If you set a different password to encrypt a file, but you forgot the encryption password, you can use the Master Password to decrypt the file.

Chapter 1 23

24 Chapter 1

Acer eRecovery Management

Acer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, burn the factory default image to optical disc, and restore from previously created backups or reinstall applications and drivers. By default, user-created backups are stored to the D:\ drive.

Acer eRecovery Management provides you with:

• Backup:

• Back up factory default to CD/DVD

• Back up drivers and applications to CD/DVD

• Create user backup

• Manage user backups

• Restore:

• Restore system to factory default

• Reinstall applications/drivers

• Restore system from user backup

• Password settings

To use the password protection feature of Acer eRecovery Management to protect your data, you must first set the Empowering Technology password. To set the password, refer to the section "Empowering Technology password".

Chapter 1 25

Acer eSettings Management

Acer eSettings Management allows you to inspect hardware specifications, set

BIOS passwords and modify boot options.

Acer eSettings Management also:

26 Chapter 1

• Provides a simple graphical user interface for navigation.

• Prints and saves hardware specifications.

• Lets you set an asset tag for your system.

Windows Mobility Center

Chapter 1 27

28

The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, volume, power plan, wireless networking on/off, external display settings, synchronization status and presentation settings.

Windows Mobility Center also includes Acer-specific settings like sharing folders overview/sharing service on or off, Bluetooth Add Device (if applicable), and a shortcut to the Acer user guide, drivers and utilities.

To launch Windows Mobility Center:

• Use the shortcut key < > + <X>.

• Start Windows Mobility Center from the Control panel.

• Start Windows Mobility Center from the Accessories program group in the

Start menu.

• Launch Windows Mobility Center by right-clicking in the system tray and select Windows Mobility Center.

Chapter 1

Using the System Utilities

NOTE: The system utilities work under Microsoft Windows XP only.

Acer GridVista (dual-display compatible)

NOTE: This feature is only available on certain models.

To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click

Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista.

You may choose any one of the four display settings indicated below:

Double (verticle), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned indepently.

Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.

AcerGridVista is imple to set up:

1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.

2.

Drag and drop each window into the appropriate grid.

3.

Enjoy the convenience of a well-organized desktop.

Chapter 1 29

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

Launch Manager

30

Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start > All Programs > Launch Manager to start the application.

Chapter 1

Hardware Specifications and Configurations

Processor

CPU type

Core logic

CPU package

CPU core voltage

Item Specification

Intel CPU Penryn

Intel 965PM/965GM + ICH8M uFCPGA, Socket P

0.944~1.3V

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

LAN Interface

Item

Chapter 1

Built-in CPU

6MB

Always enabled

Always enabled

Fixed in write-back

Specification

Specification

Intel PM965 / Intel GM965

0MB (no on-board memory)

2 sockets

2GB

4GB

DDR 2 Synchronous DRAM

533/667 MHz

1.8V and 0.9V

200-pin soDIMM

Specification

31

Chipset

Supports LAN protocol

ATHEROS_AR8121

10/100/1000 Ethernet

PCI-E Giga

LAN connector type

LAN connector location

RJ45

Left side

Features Integrated 10/100/1000 BASE-T transceiver

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.

32

Memory Combinations

Slot 1

512MB

512MB

512MB

512MB

1024MB

1024MB

1024MB

1024MB

0MB

0MB

0MB

0MB

256MB

256MB

256MB

256MB

1024MB

2048MB

2048MB

2048MB

Slot 2

256MB

512MB

1024MB

2048MB

0MB

256MB

512MB

1024MB

256MB

512MB

1024MB

2048MB

256MB

512MB

1024MB

2048MB

2048MB

0MB

256MB

512MB

Total Memory

256MB

512MB

1024MB

2048MB

512MB

768MB

1280MB

2304MB

768MB

1024MB

1536MB

2560MB

1024MB

1280MB

1536MB

2048MB

3072MB

2048MB

2304MB

2560MB

Chapter 1

2048MB

2048MB

LAN Interface

Item

Chipset

Supports LAN protocol

PCI-E Giga

LAN connector type

LAN connector location

Features

1024MB

2048MB

ATHEROS_AR8121

10/100/1000 Ethernet

Specification

RJ45

Left side

Integrated 10/100/1000 BASE-T transceiver

3072MB

4096MB

Modem Interface

Item

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

Bluetooth Interface

Item

Chipset

Data throughput

Protocol

Interface

Connector type

56K

V.92

RJ11

Left side

Specification

Specification

Built-in ICH8M

723 bps (full speed data rate)

Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified).

USB 2.0

USB

Item

Chipset

Data throughput

Chapter 1

Specification

Built-in ICH8M

540 Mbps

33

Protocol

Interface

802.11AGN

PCI

34

Hard Disk Drive Interface

Item

Vendor & Model Name

WD WD800BEVS-22RST0

WD WD1200BEVS-22RST0

Capacity (MB)

Bytes per sector

Data heads

4 for Toshiba and HGST

Drive Format

Disks

Spindle speed (RPM)

Performance Specifications

Buffer size

Interface

Max. media transfer rate (disk-buffer,

Mbytes/s)

Data transfer rate (host~buffer, Mbytes/s)

Ultra DMA mode-5

Ultra DMA mode-5

Ultra DMA mode-5

DC Power Requirements

Voltage tolerance

Data transfer rate (host~buffer, Mbytes/s)

Specification

HGST HTS541680J9SA00

Seagate ST9120822AS

Toshiba MK1237GSX


TOSHIBA MK1637GSX

SEAGATE ST9160821AS


WD WD1600BEVS-22RST0

80000

512

2

4

1

5400 RPM

8M

SATA

100,150

100 MB/Sec.

100 MB/Sec.

100 MB/Sec.

5V(DC) +/- 5%

Chapter 1

Ultra DMA mode-5

Ultra DMA mode-5

Ultra DMA mode-5

DC Power Requirements

Voltage tolerance

DVD-SuperMulti Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Buffer Memory

Interface

Applicable disc format

Support disc formats

Loading mechanism

Chapter 1

100 MB/Sec.

100 MB/Sec.

100 MB/Sec.

5V(DC) +/- 5%

Specification

TOSHIBA 8X TS-L632D

PHILIPS 8X DS-8A1P

HLDS 8X GSA-T20N

With CD Diskette

Sustained:Max 3.6Mbytes/sec

Sustained:Max 10.8Mbytes/sec

2MB

Enhanced IDE(ATAPI) compatible

1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD,

CD-Extra and CD-Plus

2. Reads data in super Audio CD (SACD) Hybrid type

3. Reads standard CD-DA

4. Reads and writes CD-R discs

5. Reads and writes CD-RW andHSRW discs

6. Reads and writes US & US+RW

7. Reads data in each DVD-ROM and DVD-Dual

8. Reads and writes in each DVD-R (Ver. 2.0 for general), DVD-

RW and DVD+R/RW (Ver1.1)

9.Reads and writes DVD+-R Dual

10.Reads and writes DVD-RAM

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

35

Video Interface

Item

Chipset

Video Memory

Item

Chipset

36

USB Port

Item

Chipset

USB Compliancy Level

OHCI

Number of USB port

Location

Power Requirement

Input Voltage

Audio Interface

Item

Audio Controller

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP DMA channel

DMA channel 1

Supports PnP IRQ

5 V +/- 5 % (Operating)

Specification

Realtek ALC889X

Built-in

Stereo

24 bit stereo full duplex

HD audio Interface; S/PDIF output for PCM or AC-3 content

1Hz resolution VSR (Variable Sampling Rate)

Yes

Yes/2(3W speakers)

DMA channel 0

IRQ10, IRQ11

Acer MXM compatible

Specification

Acer MXM compatible

Specification

Specification

Built-in ICH8M

2

USB 1.1 and USB 2.0 Host controller

4

One on the left side; three on the right side

Chapter 1

Serial port function control

Express Card Interface

Item

Express card controller

Supports card type

Number of slots

Access location

Interface

Enable/Disable by BIOS Setup

Built-in ICH8M

75mmx54mm(W)x5mm

One

Left Side

PCI Express

Specification

System Board Major Chips

Item

Core logic

VGA

LAN

USB 2.0

CardReader

MODEM

Bluetooth

Wireless 802.11 a+b+g

Audio

Controller

Intel PM965/GM965 + ICH8M

Acer MXM compatible

ATHEROS_AR8121

Built in ICH8M

Jmicro JMB385

Foxconn T60M951

Foxconn T60H928.01

Built-in ICH8-M

Realtek ALC889X

Keyboard

Item

Keyboard controller

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Specification

ITE 8512E

88-/89-key

Yes

Plug USB keyboard to the USB port directly: Yes

Chapter 1 37

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Number of battery cell

Package configuration

Normal voltage

Charge voltage

Specification

BATTERY PACK SANYO LI-ION 8 CELL2.4, 4800MAH

BATTRY PACK SONY LI-ION 8CELL2.4, 4800MAH

Li-ion

4800 mAH

8

4 cells in series, 2 series in parallel

14.8V

16.8+-0.2V

38

LCD 16.0" inch

Item

Vendor & model name

Screen Diagonal (mm)

Active Area (mm)

Display resolution (pixels)

Pixel Pitch

Pixel Arrangement

Display Mode

Typical White Luminance (cd/m2) also called Brightness

Luminance Uniformity

Contrast Ratio

Response Time (Optical Rise Time/Fall

Time)msec

Nominal Input Voltage VDD

Typical Power Consumption (watt)

Weight(g)

Physical Size(mm)

Electrical Interface

300

N/A

600

8

Specification

Samsung LTN160AT01-A01

16.0 inches

353.45(H) x 198.72(V) mm

1366x768 WXGA

0.25875 (H) x 0.25875(V) mm

R.G.B. Vertical Stripe

Normally White

+3.3V

4.5W

550g

365x214x6.5

Dual channel LVDS

Chapter 1

Support Color

Viewing Angle (degree)

Horizontal: Right/Left

Vertial: Upper/Lower

Temperature Range(C)

262,144

65/65

50/50

Operating

Storage (shipping)

0 to +50 / -20 to +60

LCD Inverter

Item

Vendor & model name

Brightness conditions

Input voltage (V)

Input current (mA)

Output voltage (V, rms)

Output current (mA, rms)

Output voltage frequency (k Hz)

AC Adaptor

Item

Input rating

Maximum input AC current

Inrush current

Efficiency

System Power Management

ACPI mode

Chapter 1

TDK

N/A

9~20V

360mA (max)

710V (1800V for kick off)

6.5mA (max)

58 KHz (max)

Specification

Specification

100V AC to 240V AC, 47Hz to 63Hz

1.5A

50A@115VAC

100A@230VAC

85% min. @115VAC input full load

Power Management

39

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Save to Disk (S4)

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disc may be power managed in this state.

CPU set power down

VGA Suspend

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

CD-ROM Power Down

Super I/O Low Power mode

Also called Hibernation Mode. System saves all system states and data onto the disc prior to power off the whole system.

40 Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press

m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.

Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.

Chapter 2 47

Invoking BIOS Setup

The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST.

The setup uses a menu driven interface to allow the user to configure their system. The features are divided into 6 parts as follows:

Information Display the system informations.

Main Allows the user to specify standard IBM PC AT system parameters.

Advanced Provides advanced settings of the system.

Security Provides security settings of the system.

Boot Allows the user to specify the boot options.

Exit Allows the user to save CMOS setting and exit Setup.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

NOTE: Please note that system information is subject to different models.

48 Chapter 2

Information

NOTE: The system information is subject to different models.

Parameter

CPU Type

IDE1 Model Name

IDE1 Serial Number

IDE2I Model Name

IDE2 Serial Number

System BIOS ver

VGA BIOS Ver

KBC Ver

Serial Number

Asset Tag Number

Product Name

Manufacturer Name

Chapter 2

Description

This field shows the CPU type and speed of the system.

This field shows the model name of HDD installed on primary IDE master.

This field displays the serial number of HDD installed on primary IDE master.

This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system.

This field shows the serial number of devices installed on secondary IDE master.

Displays system BIOS version.

This field displays the VGA firmware version of the system.

This field shows the keyboard

This field displays the serial number of this unit.

This field displays the asset tag number of the system.

This field shows product name of the system.

This field displays the manufacturer of this system.

49

Parameter

UUID Number

Description

This will be visible only when an internal LAN device is presenting.

UUID=32bytes

50 Chapter 2

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for your reference only. Actual values may differ.

Chapter 2 51

52

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

System Time

System Date

System Memory

Extended Memory

VGA Memory

Quiet Boot

Power on display

Network Boot

F12 Boot Menu

D2D Recovery

Description

Sets the system time. The hours are displayed with 24-hour format.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second) System Time

Format MM/DD/YYYY (month/day/ year)

System Date

This field reports the memory size of the system.

Memory size is fixed to 640MB

This field reports the memory size of the extended memory in the system.

Extended Memory size=Total memory size-1MB

Shows the VGA memory size. VGA Memory size=64/128MB

Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled.

Enabled: Customer Logo is displayed, and

Summary Screen is disabled.

Disabled: Customer Logo is not displayed, and

Summary Screen is enabled.

Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT

(or projector) only mode. Otherwise it will be in

LCD only mode.

Both: Simultaneously enable both the integrated

LCD screen and the system’s external video port

(for an external CRT or projector).

Enables, disables the system boot from LAN

(remote server).

Enables, disables Boot Menu during POST.

Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults.

Option:

Enabled

or Disabled

Option:

Auto

or Both

Option:

Enabled

or Disabled

Option:

Disabled

or Enabled

Option:

Enabled

or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

Chapter 2

Advanced

The Advanced screen displays advanced settings in BIOS.


Parameter

Serial port

Parallel port

Description

Displays the settings of the serial port

Shows the settings of the parallel port

Option

Enabled

or Disabled

Enabled

or Disabled

Chapter 2 53

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

54 Chapter 2


Parameter

User Password is

Supervisor Password is

Set User Password

Set Supervisor Password

HardDisk Security

Password on Boot

Description

Shows the setting of the user password.

Shows the setting of the Supervisor password

Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters.

Press Enter to set the supervisor password.

When set, this password protects the BIOS

Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters.

Enables or disables primary hard disk security function.

Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup.

Option

Clear

or Set

Clear

or Set

Disabled

or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password

Follow these steps as you set the user or the supervisor password:

1.

Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Supervisor Password box appears:

2.

Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New

Password” field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press e.

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

Chapter 2 55

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”.

4.

When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.

Changing a Password

1.

Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set

Password box appears:

2.

Type the current password in the Enter Current Password field and press e.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press e. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u to save the changes and exit the BIOS Setup Utility.

If the verification is OK, the screen will display as following.

56

The password setting is complete after the user presses u.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Chapter 2

If the new password and confirm new password strings do not match, the screen will display the following message.

Chapter 2 57

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

58 Chapter 2

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter

Exit Saving Changes

Exit Discarding Changes

Load Setup Default

Discard Changes

Save Changes

Description

Exit System Setup and save your changes to CMOS.

Exit utility without saving setup data to CMOS.

Load default values for all SETUP item.

Load previous values from CMOS for all SETUP items.

Save Setup Data to CMOS.

Chapter 2 59

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

New versions of system programs

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the flash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The flash utility has auto-execution function.

60 Chapter 2

Remove HDD password Utility

This section provide you with removing HDD password method:

Remove HDD Password:

If you key in wrong HDD password for three time, “HDD password error code” would display on the screen.

See the image below.

If you need to solve HDD password locked problem, you can run unlock6.EXE

1.

Key in “unlock6 error code 205”

2.

Select “2”

3.

Choose one HDD password

Reboot system and key in “R6PI11X” or “MI8N4KK” to HDD user password.

Chapter 2 61

62

Then the HDD password will be unlocked and will auto into Windows after reboot.

Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 6920 for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge

Small Philips screw driver

hilips screwdriver

Plastic flat head screw driver

Tweezers

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 61

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

62 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Chapter 3 63

64 Chapter 3

Removing the Battery Pack

1.

Release the battery.

2.

Slide the battery latch then remove the battery.

Chapter 3 65

Removing the HDD/Memory Module/Wireless LAN Card/TV Tuner Card/

System Fan/Thermal Modules/CPU

Removing the HDD

1.

Remove the six screws fastening the CTO cover

2.

Detach the CTO cover from the notebook.

Removing the Wireless Cover & RAM Module

3.

Remove one screw to release the Wireless cover

4.

Remove the Wireless cover from the notebook.

5.

Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory modules, then repeat this step).

Removing the Wireless LAN Card/TV Tunder Card and System Fan

6.

Pull out the Wireless antenna.

7.

Remove the two screws fastening the wireless LAN card.

66 Chapter 3

8.

Disconnect the main and auxiliary antennae from the wireless LAN card.

9.

Then take out the wireless LAN card from the main unit.

10. Loose two screws from the TV card.

11. Remove the TV card from the machine.

12. Remove the two screws from the Wireless card.

13. Remove the Wireless card from the machine.

14. Remove HDD module as shown.

15. Unplug power cable from the machine.

16. Remove FAN cable from the machine.

17. Loose the FAN screw.

18. Take out the system fan from the main unit as shown.

Chapter 3 67

Removing the Thermal Modules and the CPU

19. Remove the two screws holding the finger heatsink.

20. Detach the finger heatsink from the main board.

21. Then take out the CPU heatsink from the main board.

22. Use a flat screwdriver to release the CPU lock (Turn counter clock-wise) then remove the CPU carefully.

68

23. Remove the Express dummy card.

24. Remove the card reader dummy.

Chapter 3

Removing the ODD and Dummy cards

25. Remove the screw fastening the optical disk drive module on the bottom.

26. Use a tool to push the optical disk drive module outwards and remove the ODD module

Removing the Hinge cover

27. Remove two hinge cover screws.

28. Then detach the Hinge cover from both side.

Chapter 3 69

Removing the BTCB screws

29. Loose 21 screws from BTCB.

30. Detach Switch cover.

31. Disconnect Media board FFC from the Switch cover

70 Chapter 3

Disassembling the Main Unit

1.

Turn over the keyboard as the image shows.

2.

Disconnect the Keyboard FFC from the main board

3.

Then remove the keyboard from the main unit.

4.

Remove the 18 screws fastening the upper case and the lower case assembly as shown.

5.

Disconnect the FFC from the main board.

6.

Loose two screws from the TPCB.

7.

Disconnect the LCM cable.

8.

Pull out the Power cable.

9.

Pull out the Wireless antenna.

10. Release four TPCB locker then remove the TCB from machine.

Chapter 3 71

Disassembling the LED boards

11. Loose the LED boards four screws.

12. Remove two LED boards from the machine.

72

13. Loose four LCM hinge screws.

14. Then remove LCM module from the machine.

Chapter 3

Remove I/O baord and Main Board.

15. Loose the daughter board screw then remove the daughter board from the machine.

16. Disconnect four cables on the M/B as shown.

17. Loose the M/B screw, remove RJ11 connector from the BTCB.

18. Remove M/B from the BTCB.

Chapter 3 73

19. Disconnect LED/B cable and USB/B FFC.

20. Remove the USB board from BTCB..

21. Loose two Modem card screws.

22. Disconnect Modem card cable.

23. Remove Modem card from the M/B.

Disassembly LCM module

1.

Remove six LCM bezel mylar.

2.

Loose 11 LCM bezel screws.

3.

Remove LCM bezel.

4.

Disconnect Inverter cable and Back LED board cable.

5.

Disconnect CCD cable..

74

6.

Loose four LCD scrws from the hinge.

7.

Remove the LCD panel.

Chapter 3

8.

Remove the Inverter board.

9.

Loose four LCD hinge screws, then remove two hinges from LCD panel.

Chapter 3 75

Disassembling the External Modules

Disassembling the HDD Module

1.

Remove the four screws holding the HDD (hard disk drive) foil; two on each side.

2.

Carefully take out the hard disk drive from the HDD foil.

Disassembling the ODD Module

1.

Remove the two screws holding the optical bracket.

2.

Then remove the optical bracket from the optical disk drive.

76 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failing symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 81.

“Power-On Self-Test (POST) Error Message” on page 84

“Undetermined Problems” on page 96

“Error Message List” on page 85


Use the customer-reported symptoms and go to


“Intermittent Problems” on page 95

“Undetermined Problems” on page 96

Chapter 4 79

System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if FDD Test is passed as the program runs to FDD Test.

3.

Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.

If the error still remains:

1.

Reconnect the external diskette drive/DVD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.

Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Boot from the diagnostics diskette and start the diagnostics program.

2.

See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.


If an error occurs, reconnect the connector on the System board. If the error still remains:

1.

Reconnect the external diskette drive/CD-ROM module.

2.

Replace the external diskette drive/CD-ROM module.

3.


Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

Numeric keypad

External keyboard

80 Chapter 4

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

1.

Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.


NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

“Check the Power Adapter” on page 82

“Check the Battery Pack” on page 83

Chapter 4 81

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

Replace the System board.

If the problem is not corrected, see “Undetermined Problems” on page 96.

If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Battery Pack” on page 83.

82 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Management in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the touchpad cables.

2.

Replace the touchpad.

3.

Replace the system board.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Chapter 4 83

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 96.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

84 Chapter 4

Index of Error Messages

Error Code List

006

010

070

071

072

110

<No error code>

<No error code>

Error Codes Error Messages

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(THe causes will be shown before “Equipment Configuration

Error”)

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

Real Time Clock Error

CMOS Battery Bad

CMOS Checksum Error

System disabled.

Incorrect password is specified.

Battery critical LOW

In this situation BIOS will issue 4 short beeps then shut down system, no message will show.

Thermal critical High

In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

FRU/Action in Sequence

Reconnect hard disk drive connector.

“Load Default Settings” in BIOS Setup Utility.

Hard disk drive

System board

see “Keyboard or Auxiliary Input Device Check” on page 80. see “Keyboard or Auxiliary Input Device Check” on page 80. see “Keyboard or Auxiliary Input Device Check” on page 80.

Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn BIOS ROM

System board

System RAM Failed at offset: nnnn

Extended RAM Failed at offset: nnnn

DIMM

System board

DIMM

System board

System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system.

System CMOS checksum bad - Default configuration used

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

System timer error RTC battery


System board

Chapter 4 85

86


CMOS

Error Messages

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

I/O device IRQ conflict

Operating system not found


RTC battery


System board

Run “Load Default Settings” in BIOS Setup Utility.

RTC battery

System board


DIMM

System board

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

See “External Diskette Drive Check” on page 80.

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

System board

System board

DIMM

System board

DIMM

System board

DIMM

System board


RTC battery

System board


RTC battery

System board

DIMM

BIOS ROM

System board

None

BIOS ROM

System board


RTC battery

System board

Enter Setup and see if fixed disk and drive A: are properly identified.

Diskette drive

Hard disk drive

System board

Chapter 4


No beep, power-on indicator turns off and LCD is blank.

No beep Error Messages

No beep, power-on indicator turns on and LCD is blank.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external

CRT.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.


Power source (battery pack and power adapter). See “Power

System Check” on page 81..

Ensure every connector is connected tightly and correctly.

Reconnect the DIMM.

LED board.

System board.


System Check” on page 81..

Reconnect the LCD connector

Hard disk drive

LCD inverter ID

LCD cable

LCD Inverter

LCD

System board

Reconnect the LCD connectors.

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Ensure every connector is connected tightly and correctly.

System board

No beep during POST but system runs correctly. Speaker

System board

Chapter 4 87

Phoenix BIOS Beep Codes

Code Beeps

18h

1Ah

1Ch

20h

22h

24h

12h

13h

14h

16h

17h

26h

28h

29h

2Ah

2Ch

2Eh

08h

09h

0Ah

0Bh

02h

03h

04h

06h

0Ch

0Eh

0Fh

10h

11h

2Fh

30h

32h

33h

36h

38h

3Ah

3Ch

3Dh

42h

45h

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

1-4-1-1

88

POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

POST device initialization

Chapter 4

81h

82h

83h

84h

85h

86h

87h

70h

72h

76h

7Ch

7Eh

80h

88h

89h

8Ah

8Bh

62h

64h

66h

67h

68h

69h

59h

5Ah

5Bh

5Ch

60h

51h

52h

54h

58h

4Bh

4Ch

4Eh

50h

46h

48h

49h

4Ah

6Ah

6Bh

6Ch

6Eh

Chapter 4

Code

2-1-2-3

Beeps

2-2-3-1


Check ROM copyright notice

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices

(optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

89

90

BBh

BCh

BDh

BEh

BFh

C0h

B2h

B4h

B5h

B6h

B9h

BAh

A4h

A8h

AAh

ACh

AEh

B0h

9Eh

9Fh

A0h

A2h

99h

9Ah

9Ch

9Dh

C1h

C2h

C3h

C4h

C5h

C6h

C7h

C8h

C9h

92h

93h

95h

96h

8Ch

8Fh

90h

91h

97h

98h

Code

1-2

1

Beeps POST Routine Description

Initialize floppy controller

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

Chapter 4

D2h

Code

E8h

E9h

EAh

EBh

ECh

EDh

EEh

EFh

E4h

E5h

E6h

E7h

E0h

E1h

E2h

E3h

F4h

F5h

F6h

F7h

F0h

F1h

F2h

F3h

Code

1

Beeps

Beeps


Unknown interrupt

Initialize the chipset

Initialize the bridge

Initialize the CPU

Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

Chapter 4 91

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

Reconnect the LCD connector

LCD inverter ID

LCD cable

LCD inverter

LCD

System board

LCD inverter ID

LCD inverter

LCD cable

LCD

System board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

System board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.



System Check” on page 81.

Battery pack

Power adapter

Hard drive & battery connection board

System board



Battery pack

Power adapter

Hard drive & battery connection board

System board



Hold and press the power switch for more than 4 seconds.

System board

92 Chapter 4

Power-Related Symptoms

Symptom / Error

Battery can’t be charged


See “Check the Battery Pack” on page 83.

Battery pack

System board

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly

System board

PCMCIA slot assembly


PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system.

DIMM

System board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.

Audio driver

Speaker

System board

Internal speakers make noise or emit no sound.

Speaker

System board


Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.


See “Save to Disk (S4)” on page 45.

Keyboard (if control is from the keyboard)

Hard disk drive

System board

Press Fn+

o

and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

System board


LCD cover switch

System board



Hard disk drive

System board


LCD cover switch

System board

Chapter 4 93

94

Power Management-Related Symptoms

Symptom / Error

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.


Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

System board

Reconnect hard disk/CD-ROM drives.


System board

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.

Serial or parallel port device problems.


Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

Press Fn+F5, LCD/CRT/Both display switching

System board

System board

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

BIOS Setup Utility is set to Enabled.

Onboard Devices Configuration

Run printer self-test.

Printer driver

Printer cable

Printer

System Board

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

Utility is set to Enabled.

Device driver

Device cable

Device

System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

System board

Reconnect touchpad cable.

Touchpad board

System board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.

Modem phone port modem combo board

System board


NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 96.

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Chapter 4 95

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 81.):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

System board

LCD assembly

96 Chapter 4

Jumper and Connector Locations

Chapter 5

Chapter 5 97

Bottom View

98 Chapter 5

Chapter 5 99

100 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 6920. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE:

To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 99

Aspire6920 Exploded Diagram

100 Chapter 6

Chapter 6 101

102 Chapter 6

Chapter 6 103

104

CATEGORY

ACCESSORY

PARTNAME

REMOTE CONTROLLER

FOMOSA21 RC804V-B EU

ACER PART NO.

RT.22700.008

ADAPTER

REMOTE CONTROLLER

FOMOSA21 RC804V-B TC

REMOTE CONTROLLER

FOMOSA21 RC804V-B SC

REMOTE CONTROLLER

FOMOSA21 RC804V-B EN

WISTRON ACER XPRESS

CARD PHONE KIT REV 2.0

EXTERNAL ANTENNA SET

ADAPTER 65W 3PINS DELTA

SADP-65KB DFA YELLOW

1.7X5.5X11 LF LEVEL4

ADAPTER 65W 3PINS LITEON

PA-1650-02AC 1.7X5.5X11 LF

LEVEL4

ADAPTER 65W 3PINS HIPRO

HP-OK065B13 1.7X5.5X11 LF

LEVEL4

ADAPTER 90W 3PINS DELTA

ADP-90SB BBEA 1.7X5.5X11

LF LEVEL4

ADAPTER 90W LITE-ON PA-

1900-24AR BLUE 1.7X5.5X11

LF LEVEL4

ADAPTER 90W HIPRO HP-

OL093B13P BLUE 1.7X5.5X11

LF LEVEL4

RT.22700.009

RT.22700.010

RT.22700.011

LC.VIP00.014

25.AAMVN.004

AP.06501.013

AP.06503.016

AP.0650A.010

AP.09001.013

AP.09003.011

AP.0900A.001

BATTERY

Chapter 6

Chapter 6

BOARD

BATTERY LI-ION 6CELL

SANYO AS-2007B 3S2P

4400MAH

BT.00603.042

BATTERY LI-ION 6CELL SONY

AS-2007B 3S2P 4400MAH


PANASONIC AS-2007B 3S2P

4400MAH


SIMPLO AS-2007B 3S2P

4400MAH


SANYO AS-2007B 4S2P

4800MAH

BATTERY LI-ION 8CELL SONY

AS-2007B 4S2P 4800MAH


PANASONIC AS-2007B 4S2P

4800MAH


SIMPLO AS-2007B 4S2P

4800MAH

BLUETOOTH BOARD

FOXCONN BCM2045 V2

T60H928.11

BT.00604.025

BT.00605.021

BT.00607.016

BT.00803.024

BT.00804.020

BT.00805.011

BT.00807.015

BT.21100.005

MAINBOARD AS6920G INTEL

PM965 ICH8M ATHEROS

AR8121 LF

MB.APQ0B.001

105

106

MAINBOARD AS6920 INTEL

GM965 ICH8M ATHEROS

AR8121 LF

LED BOARD RIGHT

MB.APD0B.001

55.APQ0N.009

LED BOARD LEFT 55.APQ0N.010

TOUCHPAD BUTTON BOARD 55.APQ0N.004

HOTKEY BOARD 55.APQ0N.002

MEDIA BOARD MODULE 55.APQ0N.005

Chapter 6

Chapter 6

POWER BUTTON BOARD 55.APQ0N.003

E-KEY BOARD 55.APQ0N.006

USB BOARD W/O TV CABLE 55.APQ0N.008

USB BOARD WITH TV CABLE 55.AP40N.001

I/O BOARD 55.APQ0N.007

VGA CARD nVidia NB8P-GS

DDRII 512MB 400MHz 32*16

MXM II W/ HDCP (IEC VBIOS)

55.AKE0N.004

107

108

WIRELESS LAN BOARD

802.11AGN INTEL 4965AGN

MOW1 MINI PCI

KI.KDN01.001

WIRELESS LAN BOARD


MOW2 MINI PCI

WIRELESS LAN BOARD


ROW MINI PCI

MINI WIRELESS BOARD

802.11ABG MOW1 INTEL

MM872612

MINI WIRELESS BOARD

802.11 ABG MOW2 INTEL

MM872659

MINI WIRELESS BOARD

802.11 ABG ROW INTEL

MM874511

MINI WIRELESS LAN BOARD

802.11BG INTEL 3945BG

TV TUNER MINI CARD

AVERMEDIA DVB-T A309 REV

1.0

TV TUNER MINI CARD LITEON

DVB-T TT-1260DA REV D

ROBSON BOARD 1GB INTEL

NVCPEMWR001G1 LF

KI.KDN01.002

KI.KDN01.003

KI.GLN01.001

KI.GLN01.002

KI.GLN01.003

KI.GLN01.005

TU.23100.014

TU.23100.015

KI.1GB0N.002

FINGER PRINT BOARD 55.APQ0N.001

Chapter 6

Chapter 6

CABLE

TOUCHPAD SYNAPTICS TM-

00372-012

56.APQ0N.001

MODEM BOARD FOXCONN

MC4Z MDC1.5_3 3.3V

T60M955.00

MODEM BOARD MDC 1.5

FOXCONN T60M951.41

(AGERE 1.5_ 3.3V)

MODEM BOARD MDC 1.5

FOXCONN T60M951.36

(AGERE 1.5_ 3.3V)

AUSTRALIA APPROVED

POWER CORD 3PIN USA

FX.22500.009

FX.22500.022

FX.22500.023

27.AAMVN.001

POWER CORD 3PIN EUR

POWER CORD 3PIN SOUTH

AFRICA

POWER CORD 3PIN

DENMARK

POWER CORD ISRAEL

POWER CORD 3PIN ITALIAN

POWER CORD 3PIN UK

POWER CORD 3PIN SWISS

POWER CORD AUSTRALIA W/

LABEL

POWER CORD 3PIN CHINA

POWER CORD SOUTH

AFRICA (AIL)

POWER CORD 3PIN USA

27.AAMVN.002

27.AAMVN.008

27.AAMVN.010

27.AAMVN.011

27.AAMVN.009

27.AAMVN.004

27.AAMVN.006

27.AAMVN.003

27.AAMVN.005

27.AAMVN.007

27.AAMVN.001

109

110

"LCD/CAMERA CABLE 16""

WUXGA/WXGA"

50.APQ0N.012

"LCD/CAMERA CABLE 16""

WXGA"

DC-IN CABLE

50.APQ0N.013

50.APQ0N.011

DC-IN CABLE

MODEM CABLE WITH RJ11

50.APD0N.001

50.APQ0N.010

BLUETOOTH BOARD CABLE 50.APQ0N.009

FINGER PRINT BOARD

CABLE

HOTKEY BOARD CABLE

50.APQ0N.001

50.APQ0N.002

Chapter 6

Chapter 6

CAMERA

POWER BUTTON BOARD

CABLE

50.APQ0N.003

TOUCH BUTTON BOARD

CABLE

50.APQ0N.004

MEDIA BOARD CABLE 50.APQ0N.005

E-KEY BOARD CABLE 50.APQ0N.006

USB BOARD CABLE 50.APQ0N.007

TOUCHPAD CABLE 50.APQ0N.008

111

112

CAMERA 0.3M SUYIN 57.APQ0N.001

CASE/COVER/BRACKET

ASSEMBLY

CAMERA 0.3M CHICONY

MINI DUMMY CARD

SD DUMMY CARD

BD COMBO BEZEL

57.APQ0N.002

42.APQ0N.008

42.APQ0N.009

42.APQ0N.005

SUPER-MULTI BEZEL

"LCD COVER 16"" W/

ANTENNA & MIC"

"LCD BEZEL 16"""

42.APQ0N.004

60.APQ0N.005

60.APQ0N.004

LCD BRACKET RIGHT 33.APQ0N.004

Chapter 6

Chapter 6

LCD BRACKET LEFT 33.APQ0N.005

UPPER CASE W/ FINGER

PRINT HOLE

TOUCHPAD BRACKET

60.APQ0N.002

33.APQ0N.001

LOWER CASE

LOWER CASE

LOWER CASE

LOWER CASE

MIDDLE COVER

60.APN0N.001

60.APD0N.001

60.AP40N.001

60.APQ0N.001

42.APQ0N.001

UNILOAD COVER 42.APQ0N.002

113

114

MPCI COVER

OPTICAL BRACKET

42.APQ0N.003

33.AAMVN.002

KENSINGTON BRACKET 33.APQ0N.006

HINGE COVER ASSEMBLY

LEFT

42.APQ0N.007

HINGE COVER ASSEMBLY

RIGHT

42.APQ0N.006

TBD TBD

Chapter 6

VGA BRACKET TOP

VGA BRACKET BOTTOM

33.APQ0N.003

33.AKE0N.005

Chapter 6

CPU/PROCESSOR

CPU INTEL CORE2DUAL

T9500 PGA 2.6G 6M FSB800

PENRYN

CPU INTEL CORE2DUAL

T9300 PGA 2.5G 6M FSB800

PENRYN

CPU INTEL CORE2DUAL

T8300 PGA 2.4G 3M FSB800

PENRYN

CPU INTEL CORE2DUAL

T8100 PGA 2.1G 3M FSB800

PENRYN

CPU INTEL CORE2DUAL

T7800 PGA 2.6G 4M FSB800

CPU INTEL CORE2DUAL

T7700 PGA 2.4G 4M FSB800

G-0

CPU INTEL CORE2DUAL

T7500 PGA 2.2G 4M FSB800

G-0

CPU INTEL CORE2DUAL

T7300 PGA 2.0G 4M FSB800

CPU INTEL CORE2DUAL

T5750 PGA 2.0G 2M FSB667

CPU INTEL CORE2DUAL

T5550 PGA 1.83G 2M FSB667

CPU INTEL CORE2DUAL

T5450 PGA 1.66G 2M FSB667

KC.95001.DTP

KC.93001.DTP

KC.83001.DTP

KC.81001.DTP

KC.78001.DTP

KC.77G01.DTP

KC.75G01.DTP

KC.73001.DTP

KC.57501.DTP

KC.55501.DTP

KC.54501.DTP

115

116

DVD RW DRIVE

CPU INTEL PENTIUM DUAL-

CORE T2370 PGA 1.73G 1M

FSB533

ODD BD COMBO DL 2X SONY

BC-5500A LF W/O BEZEL 1.B1

PATA

KC.23701.DTP

KO.0020E.001

FAN

ODD BD COMBO DL 2X

PANASONIC UJ-120B LF W/O

BEZEL PATA

DVD-RW DRIVE 8X SUPER-

MULTI TRAY PIONEER DVR-

KD08RS LF W/O BEZEL F/

W:1.00 PATA


MULTI TRAY PANASONIC

TRAY UJ-870BAA-A LF W/O

BEZEL F/W:1.00 PATA


MULTI TRAY PHILIPS DS-8A1P

LF W/O BEZEL F/W:CA14 PATA


MULTI TRAY HLDS GSA-T40N

LF W/O BEZEL PATA


MULTI TRAY SONY AD-7560A

LF W/O BEZEL PATA


MULTI TRAY TOSHIBA TS-

L632H LF W/O BEZEL PATA

FAN

KO.00207.001

KU.00805.043

KU.00807.058

KU.00809.011

KU.0080D.030

KU.0080E.005

KU.00801.020

23.APQ0N.001

HEATSINK

Chapter 6

CPU HEATSINK FOR 965GM 60.APD0N.002

CPU HEATSINK FOR 965PM 60.APQ0N.003

CPU HEATSINK FINGER 33.APD0N.001

CPU HEATSINK FINGER 33.APQ0N.002

Chapter 6

HDD/HARD DISK DRIVER

HDD 120GB SATA 5400RPM

SEAGATE ST9120817AS

CORSAIR LF F/W:3.AAA

HDD 120GB 5400RPM SATA

TOSHIBA MK1246GSX LEO BS

I LF F/W:LB213J

HDD 120GB 5400RPM SATA II

HGST HTS542512K9SA00

BRONCO-B LF F/W:C31P


WD WD1200BEVS-22UST0

ML125 LF F/W:01.01A01


SEAGATE ST9160827AS


KH.12001.032

KH.12004.007

KH.12007.014

KH.12008.019

KH.16001.029

117

118

INVERTER



LF F/W:LB113J


HGST HTS542516K9SA00

BRONCO-B LF F/W:C31P


WD WD1600BEVT-22ZCTO

ML160 LF F/W:11.01A11


SEAGATE ST9250827AS




LF F/W:LB013J


HGST HTS542525K9SA00 LF

F/W:C31P


WD WD2500BEVS-22UST0

ML125 LFF/W:01.01A01


WD WD3200BEVT-22ZCT0

ML160 LF F/W:11.01A11

INVERTER BOARD TDK-

TBD484NR

KH.16004.002

KH.16007.016

KH.16008.022

KH.25001.011

KH.25004.001

KH.25007.011

KH.25008.018

KH.32008.013

19.APQ0N.001

KEYBOARD

KEYBOARD 15_16KB-FV1

88KS BLACK US

INTERNATIONAL (GLOSSY)


89KS BLACK TURKISH

(GLOSSY)


88KS BLACK THAILAND

(GLOSSY)


89KS BLACK SWISS/G

(GLOSSY)

KB.INT00.261

KB.INT00.264

KB.INT00.265

KB.INT00.266

Chapter 6

Chapter 6


89KS BLACK SWEDISH

(GLOSSY)


89KS BLACK SPANISH

(GLOSSY)


89KS BLACK SLOVAK

(GLOSSY)


89KS BLACK SLO/CRO

(GLOSSY)


88KS BLACK RUSSIAN

(GLOSSY)


89KS BLACK PORTUGUESE

(GLOSSY)


89KS BLACK POLISH

(GLOSSY)


89KS BLACK NORWEGIAN

(GLOSSY)


88KS BLACK KOREAN

(GLOSSY)


88KS BLACK JAPANESE

(GLOSSY)


89KS BLACK ITALIAN

(GLOSSY)


89KS BLACK HUNGARIAN

(GLOSSY)


88KS BLACK GREEK

(GLOSSY)


89KS BLACK GERMAN

(GLOSSY)


89KS BLACK FRENCH

(GLOSSY)


89KS BLACK DUTCH

(GLOSSY)

KB.INT00.276

KB.INT00.277

KB.INT00.278

KB.INT00.281

KB.INT00.282

KB.INT00.283

KB.INT00.284

KB.INT00.286

KB.INT00.267

KB.INT00.268

KB.INT00.269

KB.INT00.270

KB.INT00.271

KB.INT00.272

KB.INT00.273

KB.INT00.274

119

120

LCD

MEMORY


89KS BLACK DANISH

(GLOSSY)


89KS BLACK CZECH

(GLOSSY)


88KS BLACK TRADITIONAL

CHINESE (GLOSSY)


89KS BLACK CANADIAN

FRENCH (GLOSSY)


89KS BLACK BRAZILIAN

PORTUGUESE (GLOSSY)


89KS BLACK BELGIUM

(GLOSSY)


88KS BLACK ARABIC/

ENGLISH (GLOSSY)


89KS BLACK ARABIC/

FRENCH (GLOSSY)


89KS BLACK NORDIC

(GLOSSY)


89KS BLACK ENGLISH/

CANADIAN FRENCH

(GLOSSY)

"LCD 16"" WXGA SAMSUNG

LTN160AT01-A01 GLARE LF

220NIT 8MS 600:1 16:9"

"LCD 16"" WUXGA SAMSUNG

LTN160HT01-A01 GLARE LF

220NIT 8MS 600:1 16:9"

SODIMM 512MB DDRII667

NANYA NT512T64UH8B0FN-

3C LF

LK.16006.002

KN.51203.032

KB.INT00.287

KB.INT00.288

KB.INT00.289

KB.INT00.290

KB.INT00.291

KB.INT00.292

KB.INT00.293

KB.INT00.294

KB.INT00.295

KB.INT00.296

LK.16006.001

Chapter 6

MISCELLANEOUS

SODIMM 512MB DDRII667

HYNIX HYMP164S64CP6-Y5

LF

SODIMM 1GB DDRII667

NANYA NT1GT64U8HB0BN-3C

LF

SODIMM 1GB DDRII667 HYNIX

HYMP112S64CP6-Y5 LF

SODIMM 1GB DDRII667

SAMSUNG M470T2864QZ3-

CE6 LF

SODIMM DDRII 667 2GB

HYNIX HYMP125S64CP8-Y5

LF

SODIMM DDRII 667 2GB

SAMSUNG M470T5663QZ3-

CE6 LF

LCD CHUSION

KN.5120G.024

KN.1GB03.014

KN.1GB0G.012

KN.1GB0B.016

KN.2GB0G.004

KN.2GB0B.003

47.APQ0N.001

VGA BOARD INSULATOR 47.AKE0N.002

SPEAKER

HDD INSULATOR

SPEAKER SET W/ SUB-

WOOFER

42.AAMVN.005

23.APQ0N.002

Chapter 6

SCREW

SCREW M2.5X0.45

SCREW-I25030M (4.0DX0.8T)-

BK-PATCH

SCREW

SCREW BNI PAT

86.APQ0N.001

86.APQ0N.002

86.AAMVN.001

86.TLT0N.002

121

SCREW I M2 6MM M 4.5MM

0.8MM PHIL BK PATCH

SCREW I M2.5 2.5MM MACH

4.5MM 0.8MM CROSS BNI

PATCH

86.APQ0N.004

86.APQ0N.005

122 Chapter 6

Acer 6920 Series notebook Service Guide

Assistant Bot

Aspire 6920 Series

Service Guide

Revision History

Copyright

Disclaimer

Conventions

Preface

Chapter 1

System Specifications

Features

Platform and memroy

Display and graphics

TV-tuner

Audio

Storage subsystem

Input devices

Communication

I/O Ports

Environment

• Temperature:

System Block Diagram

Board Layout

Your Acer Notebook tour

Closed Front View

Left View

Right View

Base view

Indicators

Easy-Launch Buttons

Touchpad Basics

Move your finger across the touchpad (2) to move the cursor.

Using the Keyboard

Lock Keys and embedded numeric keypad

Windows Keys

Hot Keys

Special Key

Acer Empowering Technology

Empowering Technology password

Acer eAudio Management

Acer ePower Management

Acer eDataSecurity Management

(for selected models)

Acer eRecovery Management

Acer eSettings Management

Windows Mobility Center

Using the System Utilities

Acer GridVista (dual-display compatible)

Launch Manager

Hardware Specifications and Configurations

Processor

Second Level Cache

System Memory

LAN Interface

Memory Combinations

LAN Interface

Modem Interface

Bluetooth Interface

Item

Specification

Hard Disk Drive Interface

DC Power Requirements

DVD-SuperMulti Interface

Video Interface

Video Memory

USB Port

Audio Interface

Express Card Interface

System Board Major Chips

Keyboard

Battery

LCD 16.0" inch

LCD Inverter

AC Adaptor

System Power Management

Chapter 2

System Utilities

BIOS Setup Utility

m