Nortel Norstar Compact Plus Release 5, T 7000, T 7100, T 7208, T 7316, T 7316E, M 7000, M 7100N, M 7208N, M 7310N, M 7324N Business Series Terminal Quick Programming Guide

Nortel Norstar Compact Plus Release 5, T 7000, T 7100, T 7208, T 7316, T 7316E, M 7000, M 7100N, M 7208N, M 7310N, M 7324N Business Series Terminal Quick Programming Guide
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Below you will find brief information for Norstar Compact Plus Release 5, Business Series Terminal T 7316E, Business Series Terminal M 7324N, Business Series Terminal M 7310N, Business Series Terminal T 7316, Business Series Terminal T 7208, Business Series Terminal T 7100 and Business Series Terminal T 7000. The "Norstar Compact Plus Release 5" is a quick programming guide that helps you get started using your new system. The "Business Series Terminal T 7316E" and "Business Series Terminal M 7324N" are both Business Series Terminals that can be used for programming, while the "Business Series Terminal M 7310N" and "Business Series Terminal T 7316" are used for basic call functions. The "Business Series Terminal T 7208", "Business Series Terminal T 7100", and "Business Series Terminal T 7000" are used for basic call functions. The manual covers setting time and date, assigning extensions to pickup groups, and assigning lines to extensions. You can also set-up restrictions to prevent users from dialing certain numbers, assign speed dial codes and program call forwarding features.

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Norstar Compact Plus Release 5 Quick Programming Guide | Manualzz

Norstar

Compact

Plus Release 5

Quick Programming Guide

Published by Nortel Networks on behalf of British Telecommunications PLC. All possible care has been taken in the preparation of this publication, but British

Telecommunications PLC assumes no liability for any inaccuracies that may occur.

British Telecommunication PLC reserves the right to make changes without notice both to this publication and to the product that it describes.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means without prior written permission of British Telecommunications PLC.

If you find any errors in this publication, or would like to make suggestions for its improvement, please write to:

British Telecommunications

Norstar Product Manager

6th Floor, Parker Tower

43-49 Parker Street

London, WC2B 5PS

British Telecom is a registered trademark of:

British Telecommunications PLC

Registered Office 81, Newgate Street

London, EC1A 7AJ

Registered in England, Number 1800000

Meridian, Companion, and Norstar are trademarks of Nortel.

Meridian Norstar Business Communication System is manufactured by Nortel.

This document is for use with Compact Plus Release 5 Norstar UK.

P0607115 Issue 01

Printed in Canada

© 2003 Nortel Networks

Copyright Notice

This Nortel documentation is protected by copyright. It cannot be copied in any form or medium except pursant to the Nortel Licence to Copy Documentation (“Licence”).

If a licence has been purchased, it is enclosed with this copy of Nortel documentation.

3

Table of Contents

SECTION I: GENERAL INFORMATION

Getting Started ..................................................................................................... 1

TELEPHONE PROGRAMMING BUTTONS

PROGRAMMING OVERLAYS

EXTENSION KEYS

DISPLAY AND DISPLAY KEYS

USING THE KEYPAD TO ENTER LETTERS

CONVENTIONS

To begin a programming session....................................................................... 5

BASIC PASSWORD

SYSTEM ADMINISTRATOR PASSWORD

SYSTEM ADMINISTRATOR PLUS PASSWORD

ENDING A PROGRAMMING SESSION

PROGRAMMING MAP FOR PASSWORDS

SECTION II: PROGRAMMING USING THE BASIC PASSWORD

Time and Date....................................................................................................... 7

CHANGING THE TIME AND DATE SETTINGS

PROGRAMMING MAP FOR TIME AND DATE

SECTION III: PROGRAMMING USING THE SYSTEM ADMINISTRATOR

PASSWORD

Pickup Groups...................................................................................................... 9

ASSIGNING AN EXTENSION

ANSWERING AN EXTENSION

PROGRAMMING MAP TERMINALS AND EXTENSIONS

SECTION IV: PROGRAMMING USING THE SYSTEM ADMINISTRATOR PLUS

PASSWORD

Line Access ........................................................................................................ 11

LINE ASSIGNMENT

LINE APPEARANCES

PROGRAMMING MAP FOR LINES

Restrictions......................................................................................................... 14

SELECTING A FILTER OR ADDING RESTRICTIONS AND EXCEPTIONS TO AN EXTENSION

ASSIGNING A DIALLING FILTER TO A LINE

ASSIGNING A RESTRICTION FILTER TO AN EXTENSION

PROGRAMMING MAP FOR LINE RESTRICTIONS

Ta b l e o f C o n t e n t s

PROGRAMMING USING THE SYSTEM ADMINISTRATOR PLUS PASSWORD

(continued)

Speed Dial ...........................................................................................................18

SHORTCUTS

PROGRAMMING A SYSTEM-WIDE SPEED DIAL CODE

SHORTCUTS (continued)

SELECTING A LINE FOR THE NEW SPEED DIAL CODE

CHOOSING THE SPEED DIAL DISPLAY FORMAT

PROGRAMMING A NAME FOR THE SPEED DIAL CODE

CONFIRMING THE DIALLING RESTRICTIONS

PROGRAMMING MAP FOR SYSTEM SPEED DIAL

Call Forward No Answer ....................................................................................22

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

Call Forward on Busy.........................................................................................24

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

Naming Extensions ............................................................................................26

PROGRAMMING MAP FOR NAMING EXTENSIONS

Moving Extensions .............................................................................................28

PROGRAMMING MAP FOR SETTING SYSTEM PROGRAMMING

Ringing Service...................................................................................................30

TURNING RINGING SERVICE ON OR OFF

PROGRAMMING MAP FOR SERVICES

SECTION V: Reference

Programming map (System Administrator Plus password)...........................32

4

S E C T I O N 1

Getting Started

TELEPHONE PROGRAMMING BUTTONS

You will note that your Business Series Terminal (BST) has different icons on the keycaps than the

Norstar telephones. This table shows how the icons compare between the telephones.

Button Name

Feature

Handsfree

Mute

Business Series Terminals

T7000, T7100, T7208, T7316,

T7316E

Bottom right button.(T7208)

M7000, M7100N, M7208N,

M7310N, M7324N

ƒ or ƒ

©

Hold

≥˙

≥(T7000)

®

˙or ˙

≥(M7000)

® or ™

Release

The Norstar Compact Plus Quick Programming Guide is a quick reference when you need information about some of the more commonly-used features on this system.

For more detailed information, refer to the System Administration Guide. It contains everything needed to gain access to and to programme the many features of the system.

PROGRAMMING OVERLAYS

Before you begin programming, you need to prepare the system. Start by placing the programming overlay over the appropriate keys on your programming set, as shown in the diagrams below.

The T7316E, shown below, and the T7316 are the Business Series Terminals that can be used for programming.

Heading

Back

Heading

Back

Show

Next

T7316E programming buttons

Business

Series

Terminal

Programming overlay

Show

Next

T7316 programming buttons

1

G e t t i n g S t a r t e d

M7310

M7324

Heading

Back

Show

Next

Heading

Back

Norstar Programming Overlay M7324N

Show

Next

The four keys covered by the overlay have special functions for programming features on your system.

When one of the keys is active, the indicator next to it is lit with a ª or a º. Once you end the programming session, the keys return to their usual call functions.

The four keys are:

shows you the heading for the current level

moves you back one item at the current level

shows you the first setting within the level

moves you one item forward at the current level

2

G e t t i n g S t a r t e d

EXTENSION KEYS

Take a few moments to look over your extension and become familiar with its layout. Unlike the

M7310N, the M7324N and T7316 do not have a shift key (5) or dual memory keys (6). An explanation of each key follows the diagrams below.

M7310 M7324

2

8

7 9

3

2

8

7

6

6

1

4

5

5

4

4

4

T7316E

11

10

12

9

1

3

8

2

7

4

4

T7316

1

9

3

7

2

8

4

4

DESCRIPTION

1

Keypad

2

Display

3 Display keys

4 Memory keys

5 Dual memory keys

6 Shift key

7

Feature key

(

, ƒ or

ƒ)

8

Hold key

(

˙, ˙,

)

Used to dial numbers when you make a call and to enter numbers and letters when you programme your extension.

Shows instructions and numbers when you use or programme the extension.

Activates the instruction that appears on the display above it.

Activates a number or feature code stored in the key.

Allows you to store two numbers or feature codes

(M7310N only).

Allows you to use the number or feature code stored in the secondary memory of the dual memory key (M7310N only)

Allows you to enter a feature code while using or programming the telephone.

Puts an active call on hold.

3

G e t t i n g S t a r t e d

DESCRIPTION

9

Release key

(

®

, ™)

10

Mute key

Hangs up an active call or ends programming.

11

12

Handsfree key

Headset key

Mutes handset and microphone.

Only available on T7316 and T7316E keystations.

Turns on speaker so user does not have to pick up handset or use headset. Only available on T7316E keystations.

Allows user to use switch between headset and handset answer mode without removing headset.

Only available on T7316 and T7316E keystations.

DISPLAY AND DISPLAY KEYS

Use the keys below the display to set and select options. Their functions change depending on the features you programme. Some display options include

ADD

,

CHANGE

,

OK

and

DOWN

.

Contrast level 2

DOWN UP OK

Display text

Instruction for display key

Display key

USING THE KEYPAD TO ENTER LETTERS

Use the keypad to enter both letters and numbers. For example, to name a Speed Dial code “Terry,” repeatedly press the number on the keypad that represents the first letter of the name until that letter appears on the display. In this example, press the keypad number 3 two times for “E.” press once for the letter D press twice for the letter E press three times for the letter F press four times for the number 3

CONVENTIONS

Boxed numbers indicate keypad numbers. Examples are flfl‹.

Boxed words indicate actual buttons. Examples are ≤ or ®.

Underlined words indicate display key choices. When you see

ADD

or

CHANGE

, for example, push the button underneath the word that is shown on the display.

4

To begin a programming session

BASIC PASSWORD

This allows routine programming of individual extensions.

ACTION

1. Place the programming overlay on the extension. Refer to

"PROGRAMMING OVERLAYS" on page 1.

2. Press ≤.

VISUAL DISPLAY

1 Jan 1:00 am

Feature:

3. To programme the TIME code (time and date), enter

••°›fl‹

(the TIME code), followed by

¤¤‡›¤

. Using this example, the display shows:

Hour: 12:00

NEXT

CHANGE

SYSTEM ADMINISTRATOR PASSWORD

This allows access to most of the settings for administration programming.

ACTION

1. Place the programming overlay on the extension. Refer to

"PROGRAMMING OVERLAYS" on page 1.

2. Press ≤.

VISUAL DISPLAY

1 Jan 1:00 am

Feature:

3. Using the keypad, enter the System Access code:

••¤flfl‹››.

4. Enter your password: ¤‹fl›fl.

Press

RETRY

if you enter the password incorrectly.

Password:

Terminals&Extns

RETRY

Using either of the passwords described above, you can programme the system beginning with

“Terminals and Extensions” (Terminals&Extns). Press ‘ repeatedly to scroll through programme options including:

• Terminals&Extns

• Lines

• Services

• Sys Speed Dial

• Passwords

• Time & Date

• System prgrming

5

To b e g i n a p r o g r a m m i n g s e s s i o n

SYSTEM ADMINISTRATOR PLUS PASSWORD

This allows access to all administration settings as well as several installer settings.

ACTION

1. Place the programming overlay on the extension. Refer to

"PROGRAMMING OVERLAYS" on page 1.

2. Press ≤.

3. Using the keypad, enter the System Access code:

••¤flfl‹››.

4. Enter your password: ‡¤‡fi°‡.

Press

RETRY

if you enter the password incorrectly

VISUAL DISPLAY

1 Jan 1:00 am

Feature:

Password:

RETRY

Terminals&Extns

When you use the System Administrator Plus password, you can access all the programme options shown on the previous page, as well as the following:

• Software Keys

• Maintenance

• Using Metrics

ENDING A PROGRAMMING SESSION

ACTION

1. Press ®.

VISUAL DISPLAY

End of session

2. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

PROGRAMMING MAP FOR PASSWORDS

Passwords

ˆ Show

COS pswds

ˆ

Show, Show pwd#

Call Log pswds

ˆ

Show, Show extn#

ˆ

Show, Log pswd

Progrming pswds

Hospitality

ˆ Next

SysAdmin+ (727587)

ˆ

Next Sys admin (23646)

ˆ

Next Basic (22742)

ˆ Show

ˆ Show

Desk pswd 4677 (HOSP)

ˆ

Next Cond None

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

6

S E C T I O N I I

Time and Date

To adjust the time and date on the entire system, you need only adjust the clock at one extension using the Basic password. The clock, which also controls the schedules for your routing and ringing features, must be reset after a power failure.

CHANGING THE TIME AND DATE SETTINGS

Use this feature to change the clocks to GMT (winter) and BFT (summer) times. Clocks in spring is

**forward and in fall is **back. In this example, the time is changed to 1:30 p.m. and the date is changed from January 1, 2001, to July 15, 2001.

ACTION

1. Place the programming overlay on the extension. Refer to

"PROGRAMMING OVERLAYS" on page 1.

2. Press ≤ followed by ••°›fl‹ (the Time and Date code) followed by ¤¤‡›¤(the Basic password).

3. Press

CHANGE

.

4. Use the keypad to enter the two-digit hour. The display shows one or two digits. The display prompts you to choose AM or PM.

5. Press

6. Press

7. Press

8. Press

CHANGE

OK

.

NEXT

.

CHANGE

.

.

9. Using the keypad, enter the minutes.

VISUAL DISPLAY

1 Jan 1:00 am

AM

OK

AM

OK

Hour: 01

NEXT

Hour:__

CANCL

Hour:01

NEXT

Minutes:01

NEXT

Minutes: __

CANCL

Minutes:30

NEXT

CHANGE

CHANGE

CHANGE

CHANGE

CHANGE

CHANGE

Press to ® to end the session if you do not want to go on to change the date. To change the date, continue with Step 10.

10. Press

NEXT

.

11. Press

CHANGE

.

12. Use the keypad to enter the year.

Year:01

NEXT

Year:___

CANCL

Year:01

NEXT

CHANGE

CHANGE

7

T i m e a n d D a t e

ACTION

13. Press

NEXT

.

14. Press

CHANGE

.

15. Use the keypad to enter 07 for July (01 is January; 12 is

December).

16. Press

NEXT

.

17. Press

CHANGE

.

18. Use the keypad to enter the day (15).

19. Press ®.

After a few seconds, the date and time reappear on the display.

VISUAL DISPLAY

Month:01

NEXT CHANGE

Month:__

CANCL

Month:07

NEXT

Day:01

NEXT

CHANGE

CHANGE

DAY:__

CANCL

Day:15

NEXT

End of session

CHANGE

15 July 1:30 pm

SHORTCUT – DATE CHANGE ONLY

To change the date only, jump to that section after beginning the programming session.

To change only the date, begin by placing the overlay on your extension (see page 2).

1. Press ≤ followed by ••°›fl‹ (the Time and Date code);

2. Press ¤¤‡›¤ (the Basic password).

3. Press ‘ twice. Then continue with the instructions above, starting at Step 12.

PROGRAMMING MAP FOR TIME AND DATE

Note:

The

ˆ

symbol means ‘Press’.

For example, press Show, Press Next, or Press Heading.

Time & Date

ˆ Show

ˆ

Next Hour

ˆ

Next

Minutes

ˆ

Next Year

ˆ

Next Month

ˆ

Next Day

8

S E C T I O N I I I

Pickup Groups

This feature allows you to answer calls for and from any extension in a Pickup Group.

This section shows you how to assign an extension to a Pickup Group and how to answer a call from any extension within a Pickup Group. You can assign extensions to one of four Pickup Groups. The options are 1 to 4 and None.

ASSIGNING AN EXTENSION

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator password.

VISUAL DISPLAY

Terminals&Extns

2. Press ≠.

3. Enter the number of the extension that you want to programme.

Show Extn#:23_

BKSP LIST

We used extension 234 for this example.

234:234

COPY FIND

4. Press ≠.

Show Extn#:

LIST

5. Press ≠ once.

Capabilities:

COPY

Fwd no answer

6. Press ‘ until the display shows:

7. Press

CHANGE

until you find the Pickup Group

(1–9 or None) that you want to assign to the extension.

(We have used 1 as an example.)

8. Press ®.

Pickup grp:None

CHANGE

Pickup grp:1

CHANGE

After a few seconds, the date and time reappear on the display.

End of session

1 Jan 1 am

9

P i c k u p G r o u p s

ANSWERING AN EXTENSION

If there is more than one incoming call at an extension in a Pickup Group, calls are answered in this sequence:

1. on an extension line,

2. on the prime line, and

3. on internal lines.

This feature cannot be used to retrieve a camped call.

ACTION

1. Pick up any extension in your pickup group and press ≤‡fi.

VISUAL DISPLAY

PROGRAMMING MAP TERMINALS AND EXTENSIONS

Terminals & Extns

ˆ Show

(System Administrator Plus password)

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show

Line access

ˆ Next

Capabilities

ˆ Show

(System Administrator password)

ˆ Show

Note:

The

ˆ

symbol means ‘Press’.

For example, Press Show, Press Next, or Press Heading.

Fwd no answer

ˆ

Show, Fwd to

ˆ

Next Fwd on busy

ˆ

Show, Fwd to

ˆ

Next DND on busy

ˆ

Next Handsfree

ˆ

Next HF on answerback

ˆ

Next Pickup grp

ˆ

Next Page zone

ˆ

Next Paging

ˆ

Next D-Dial

ˆ

Next Priority call

ˆ

Next Hotline

ˆ

Next Aux. ringer

ˆ

Next Redirect ring

ˆ

Next Receive tones

ˆ

Next ATA settings

ˆ

Next Intrusion

10

S E C T I O N I V

Line Access

This section shows you both how to assign lines to individual extensions, and how to programme the number of appearances of DIA lines at each extension.

LINE ASSIGNMENT

With this setting, you assign physical lines and Direct Inward Access (DIA) lines to each extension.

• DIA lines are assigned and removed in the same manner as other lines.

• In general, exchange lines are not assigned to extensions unless the extension is used for monitoring incoming calls or making outgoing calls.

• You cannot assign a private line to another extension.

• Each assigned line must appear at an extension at a key with an indicator. If you set a line to Ring only, incoming calls appear on the intercom key

EXCEPTION: Central Answering Position module is only available on the M7324N. The M7100N has no line keys and is assigned any number of lines, but you must be sure that all lines assigned to the

M7100N are set to ring. Otherwise, incoming calls are not heard.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ≠.

VISUAL DISPLAY

Terminals&Extns

3. Enter the number of the extension that you want to programme.

We used extension 221 for this example.

4. Press ≠.

5. Press ≠ twice.

6. Enter the line number. Line number 001 is used as an example.

7. Press

SCAN

to see the setting.

8. Press

CHANGE

to change the setting for each line to: Ring only,

Appr&Ring, Appr. Only or Unassigned.

9. Press ® to exit the session.

Show Extn#:

LIST

Show Extn#:22_

BKSP LIST

221:221

COPY FIND

Line access:

COPY

Show line ...

SCAN LIST

Show line:001

SCAN BKSP LIST

L001:Ring Only

SCAN FIND CHANGE

Appr&Ring

SCAN FIND CHANGE

End of session

After a few seconds, the date and time reappear on the display.

15 Jul 1:30 pm

11

L i n e A c c e s s

LINE APPEARANCES

With this setting, you can programme the number of appearances a DIA line is permitted at each extension.

• Line appearances rely on the previously described line-assignment setting, Ring Only, Appr&Ring or

Appr. only. If you choose Appr&Ring or Appr. only, there can be as many simultaneous DDI calls as there are DIA key appearances. If Ring only is chosen, there can be as many simultaneous DDI calls as there are intercom keys. At least one intercom key needs to remain open for outgoing calls.

• It is best to limit the number of line keys to four per extension. More line keys can be programmed on any given extension by programming fewer on another extension. For example, choose this option to programme 20 keys on an extension equipped with a Central Answering Position module.

ACTION

1. Begin the session by following the instructions under "To

begin a programming session" on page 5 using the System

Administrator Plus password.

VISUAL DISPLAY

Terminals&Extns

2. Press ≠.

Show Extn#:

LIST

3. Enter the number of the extension that you want to programme.

Show Extn#:22_

BKSP LIST

We used extension 221 for this example.

221:221

COPY FIND

4. Press ≠

5. Press ≠ twice.

Line access

COPY

Show line ....

SCAN LIST

6. Enter the line number. Line number 282 is used as an example.

Show line:282

SCAN BKSP LIST

7. Press

SCAN

to see the setting.

8. Press ≠.

9. Press

CHANGE

10. Press

OK

.

and enter 4. For our example, we have chosen to have DIA line 282 appear on extension 221 four times.

L282:Appr&Ring

SCAN FIND CHANGE

Appearances:1

CHANGE

Appearances:4

CANCL BKSP OK

11. Press ® to exit the session.

Appearances:4

CHANGE

End of session

After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

12

L i n e A c c e s s

PROGRAMMING MAP FOR LINES

Terminals & Extns

ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show Line access

ˆ Show

Line assignment

ˆ

Show, Show line

ˆ

Next Line Pool access

ˆ

Show, Line Pool A

ˆ

Show, Line Pool B to O

ˆ

Next Prime line

ˆ

Next Intercom keys

ˆ

Next Answer extns

ˆ

Show, Show extn#

ˆ

Show, 221

ˆ

Next OLI #

Note:

The

ˆ

symbol means ‘Press’.

For example, Press Show, Press Next, or Press Heading.

13

Restrictions

This feature prevents users from dialling certain numbers by assigning filters

(packages of pre-set restrictions) to a line or extension. Filters can be added to an extension even if that extension shares a line. You can also programme extensions to override the filters.

Some of the more popular filters that restrict long-distance calls are already in place by default. Please refer to your System Administration Guide for a complete list of default filters.

In the following example, we assign restriction filter 11 to extension 221. Then we add a restriction and an exception to restriction filter 11.

SELECTING A FILTER OR ADDING RESTRICTIONS AND

EXCEPTIONS TO AN EXTENSION

ACTION

We used extension 221 for this example.

VISUAL DISPLAY

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ≠.

Terminals&Extns

Show Extn#:

LIST

3. Enter the number of the extension that you want to programme.

Show Extn#:22_

BKSP LIST

221:221

COPY FIND

4. Press ≠.

Line access:

COPY

5. Press ‘ four times.

Restrictions

COPY

You can now add a filter

6. Press ≠.

Restrn filters

7. Press ≠.

8. Press ⁄⁄

The display shows:

Show filters:__

COPY LIST

Show filter:1_

COPY BKSP LIST

Restrn filter11

COPY FIND

14

R e s t r i c t i o n s

ACTION

You have selected a filter. You can now add restrictions.

9. Press ≠.

VISUAL DISPLAY

10. Press

11. Press

ADD

ANY

12. Press °.

.

.

13. Press

OK

. Now, extension 221 cannot dial out a number with 8 as the second digit.

You can now add an exception.

14. Press ≠

No restrictions

ADD

Restrn 01:

ANY

Restrn 01:•__

ANY BKSP

Restrn 01:•8

ANY BKSP

Restrn 01:•8

ADD

Deny:•8

OK

OK

REMOVE

15. Press ‘.

16. Press ADD. Remember, you are still programming dialling filter

11, restriction 01 for extension 221.

17. Press ‚°‚‚

18. Press

OK

. Numbers that begin with 0800 can now be dialled.

19. Press ® to exit the session.

No overrides

ADD

Override 001:

ANY

Override 001:0800

ANY BKSP OK

Override 001:08..

ADD REMOVE

End of session

20. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

ASSIGNING A DIALLING FILTER TO A LINE

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ‘.

3. Press ≠.

VISUAL DISPLAY

Terminals&Extns

Lines

Show lines __

LIST

15

R e s t r i c t i o n s

ACTION

4. Enter the three-digit line number to which you want to assign restrictions.

For this example, we chose line 001.

5. Press ≠.

6. Press ‘.

7. Press ≠.

8. Press ‘.

VISUAL DISPLAY

Show lines: 00-

BKSP LIST

Line 001:Line 001

FIND

Name:Line 001

CHANGE

Restrictions

COPY

Restrn filters

Line restrns

9. Press ≠.

10. Press

CHANGE

.

11. Press ‚‚ to define restriction 00.

Restriction 00 has no restrictions. Now, any number can be called, but from this line only.

12. Press ® to exit the session.

Normal:03

CLR CHANGE

Use flt:__

CANCL

Use flt: 0_

COPY BKSP LIST

Normal:00

CHANGE

End of session

After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

ASSIGNING A RESTRICTION FILTER TO AN EXTENSION

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ≠.

VISUAL DISPLAY

Terminals&Extns

Show extn#:__

3. Enter the extension to which you want to add a restriction filter.

Show extn#:22_

BKSP LIST

For this example, we used extension 227.

227:227

COPY FIND

16

ACTION

4. Press ≠.

5. Press ‘ four times.

R e s t r i c t i o n s

VISUAL DISPLAY

Line access

COPY

Restrictions

COPY

Restrn filters

6. Press ≠.

7. Press ‘.

Extn restrns

Filters

8. Press ≠.

9. Press ≠.

10. Press

CHANGE

.

11. Press ‚⁄ to assign dialling filter 01.

Dialling filter 01 restricts calls to local numbers only. You cannot dial long-distance numbers, even using line 001.

12. Press ® to exit the session.

Normal:02

CLR

Use flt:__

CANCL

CHANGE

Use flt:0_

CANCL BKSP

Normal:01

CLR CHANGE

End of session

After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

PROGRAMMING MAP FOR LINE RESTRICTIONS

Terminals & Extns

ˆ Show

Lines

ˆ Next

ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

Show line

Enter line number

ˆ Show

Line access

ˆ Next X 4

Restictions

ˆ Show

Name

ˆ Next

Restictions

ˆ Show

ˆ Show

Restrn filters

ˆ

Show, Show filter

ˆ

Next Extn restrns

Filters

Extn Lock

Allow last no

Allow saved no

Allow recall

Allow redirect

ˆ

Next Line/extn rstrn

ˆ

Show, Show line

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Restrn filters

ˆ

Next Line restrns

ˆ

Next Remote restrns

17

Speed Dial

This Speed Dial section shows you how to programme a new Speed Dial code from start to finish, including:

• Programming a system-wide Speed Dial code

• Selecting a line for the Speed Dial code

• Choosing the Speed Dial display format

• Programming a name for the Speed Dial code

• Confirming the dialling restrictions

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ‘ three times.

VISUAL DISPLAY

Terminals&Extns

Sys Speed Dial

3. Continue programming using the instructions under each feature in the pages that follow.

SHORTCUTS

If you want to re-programme just one part of the Speed Dial feature – for example, Choosing a

Speed Dial format display – you can jump to that section after beginning a programming session.

To do that, complete steps 1 and 2 as above. Then follow the steps below to accomplish the task.

Selecting a line for the Speed Dial code

1. Press ≠.

2. Enter the Speed Dial code for which you wish to select a line.

3. Press ≠.

4. Press ‘.

5. Press

CHANGE

until the line assignment you want is on the display.

Changing the Speed Dial display format

1. Press ≠.

2. Enter the Speed Dial code for which you wish to change the format.

3. Press ≠.

4. Press ‘ twice.

5. Press

CHANGE

to change between Y (do not display digits) and N (display digits).

18

S p e e d D i a l

SHORTCUTS (continued)

Programming a name for the Speed Dial code (NOTE: To do this, Display digits must be set to

“No.”

1. Press ≠.

2. Enter the Speed Dial code for which you wish to change the name.

3. Press ≠.

4. Press ‘ three times.

5. Press

CHANGE

.

6. Use the keypad and

– –>

until the entire name is entered.

Confirming dialling restrictions

1. Press ≠.

2. Enter the Speed Dial code for which you wish to select a line.

3. Press ≠.

4. Press ‘ four times.

5. Use

CHANGE

to change between Y (bypass restrictions) and N (do not bypass restrictions).

Ending the session

Press ®. “End of session” appears on the display. After a few seconds, the display shows the date and time.

PROGRAMMING A SYSTEM-WIDE SPEED DIAL CODE

ACTION

1. Press ≠.

VISUAL DISPLAY

Speed Dial#:__

2. Enter the Speed Dial code (from 001 to 255) you wish to programme (for example, 001).

3. Press ≠.

4. Press

CHANGE

.

5. Use the keypad to enter the exchange (for example: 0191 256

7843). The number can contain up to 24 digits.

6. Press

OK

.

Speed Dial#:001

FIND

001:No number

CLR CHANGE

001:__

CANCL

001:01912567843

CANCL BKSP OK

001:01912567843

CLR CHANGE

19

S p e e d D i a l

SELECTING A LINE FOR THE NEW SPEED DIAL CODE

ACTION

1. After programming the new exchange, as explained in the previous section:

2. Press ‘.

3. Press

CHANGE

repeatedly to scroll through the options (Use

prime line, Use line: ___, Pool code _, and Use routing table). In this example, choose the prime line. Stop scrolling when this comes back up on the display:

Only extensions where this line appears have access to this Speed Dial code.

CHOOSING THE SPEED DIAL DISPLAY FORMAT

VISUAL DISPLAY

001:01912567843

CLR CHANGE

Use prime line

CHANGE

Use Lines ____

CHANGE

ACTION

1. After choosing the line with the previous procedure, you can choose to see either the extension number being dialled or a name that you have chosen. The display shows:

2. Press ‘.

VISUAL DISPLAY

Use prime line

CHANGE

3. Press

CHANGE

to change between Y (see the extension number) and N (to choose a name for the Speed Dial code).

Display digits:Y

CHANGE

Display digits:N

CHANGE

PROGRAMMING A NAME FOR THE SPEED DIAL CODE

ACTION

1. Press ‘. This default name is displayed:

2. Press

CHANGE

.

3. Press the number on the keypad that represents the first letter of the name. Press the key repeatedly until the letter appears.

Example: for the name “Sutton,” press the keypad number 7 three times to display the letter “S”.

Press ---> to move to the next letter in the name.

Press # to enter a space.

4. Use the keypad and --> until the entire name is entered.

The name can be up to 16 characters long.

5. Press ‘ to continue programming.

VISUAL DISPLAY

Name:Sys Spd Di..

CHANGE

Name:__

--->

Name:S__

<--BKSP --->

Name:Sutton

<--BKSP --->

Name:Sutton

CLR CHANGE

20

S p e e d D i a l

CONFIRMING THE DIALLING RESTRICTIONS

The system cannot bypass dialling restrictions already on the extension or line. This feature can either confirm existing restrictions or lift them. To change the dialling restrictions, refer to “Adjusting the

Dialling restrictions.”

ACTION

1. After programming the Speed Dial name, the display shows:

2. Press ‘. This display shows that the dialling restrictions on that line remain in effect.

3. Press ® to exit the session.

VISUAL DISPLAY

Name:Sutton

CLR CHANGE

Bypass rest’n:N

CHANGE

End of session

4. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

PROGRAMMING MAP FOR SYSTEM SPEED DIAL

Speed dial #

(Enter number)

ˆ Show

Speed dial number is displayed

ˆ

Show, Use prime line

ˆ

Next Display digits

(if display digits=N)

ˆ

Show, Name

ˆ

Next Bypass restr’n

Sys speed dial

ˆ Show

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

21

Call Forward No Answer

You can programme an extension to forward a call to a pre-determined extension if the call is not answered within a set number of rings. The default setting is 4, but options 2,

3, 4, 6 and 10 rings are available.

If a designated extension is set on Do Not Disturb or Do Not Disturb On Busy, the incoming call continues to ring at the original extension and the caller continues to hear ringback. To lessen the chance of this happening, you can designate a second back-up extension.

Calls coming in on an outside line are automatically transferred to the Prime extension for that line.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5 using the System

Administrator Plus password.

2. Press ≠.

VISUAL DISPLAY

Terminals&Extns

Show extn#:__

3. Enter the number of the extension you wish to programme (234 represents the number of the extension you have chosen to programme.)

4. Press ≠.

5. Press ‘

6. Press ≠.

234:234

COPY FIND

Line access

COPY

Capabilities

COPY

Fwd no answer

7. Press ≠.

8. Press

CHANGE

.

Fwd to:None

CHANGE

Fwd to:__

CANCL

9. Use the keypad to enter the extension to which you want the calls sent. (Extension 221 is used in this example.)

Fwd to:2__

CANCL BKSP

When you have entered all the numbers, the display shows:

Fwd to:221

CLR CHANGE

10. Press ® to exit the session.

End of session

After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

22

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

C a l l F o r w a r d N o A n s w e r

Terminals & Extns

ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show

Line access

ˆ Next

Capabilities

ˆ Show

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Fwd no answer

ˆ

Show, Fwd to

ˆ

Next, Forward Delay

ˆ

Next Fwd on busy

ˆ

Show, Fwd to

ˆ

Next DND on busy

ˆ

Next Handsfree

ˆ

Next HF on answerback

ˆ

Next Pickup grp

ˆ

Next Page zone

ˆ

Next Paging

ˆ

Next D-Dial

ˆ

Next Priority call

ˆ

Next Hotline

ˆ

Next Aux. ringer

ˆ

Next Redirect ring

ˆ

Next Receive tones

ˆ

Next ATA settings

ˆ

Show, ATA ans timer

ˆ

Next ATA mode

ˆ

Next ATA tones

ˆ

Next ATA use

ˆ

Next Intrusion

ˆ

Show Protect lvl

23

Call Forward on Busy

You can programme your extension to forward a call to a different extension if you are engaged at your station or if you have Do Not Disturb activated.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5, and by using the System

Administrator Plus password.

2. Press ≠.

VISUAL DISPLAY

Terminals&Extns

Show extn#:__

3. Enter the number of the extension you wish to programme

(234 represents the number of the extension you have chosen to programme)

4. Press ≠.

5. Press ‘.

6. Press ≠.

234:234

COPY FIND

Line access

COPY

Capabilities

COPY

Fwd no answer

7. Press ‘.

8. Press ≠.

9. Press

CHANGE

10. Use the keypad to enter the extension to which you want the calls sent. (Extension 221 in this example.)

11. When you have entered all the digits, the display shows:

12. Press ® to exit the session.

Fwd on busy ....

Fwd to:None

CHANGE

Fwd to:__

CANCL

Fwd to:2__

CANCL BKSP

Fwd to:221

CLR CHANGE

End of session

13. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

24

PROGRAMMING MAP FOR TERMINAL CAPABILITIES

C a l l F o r w a r d o n B u s y

Terminals & Extns

ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show

Line access

ˆ Next

Capabilities

ˆ Show

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Fwd no answer

ˆ

Show, Fwd to

ˆ

Next, Forward Delay

ˆ

Next Fwd on busy

ˆ

Show, Fwd to

ˆ

Next DND on busy

ˆ

Next Handsfree

ˆ

Next HF on answerback

ˆ

Next Pickup grp

ˆ

Next Page zone

ˆ

Next Paging

ˆ

Next D-Dial

ˆ

Next Priority call

ˆ

Next Hotline

ˆ

Next Aux. ringer

ˆ

Next Redirect ring

ˆ

Next Receive tones

ˆ

Next ATA settings

ˆ

Show, ATA ans timer

ˆ

Next ATA mode

ˆ

Next ATA tones

ˆ

Next ATA use

ˆ

Next Intrusion

ˆ

Show Protect lvl

25

Naming Extensions

This section allows you to assign a name to each extension in your office.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5, and by using the System

Administrator Plus password.

2. Press ≠.

VISUAL DISPLAY

Terminals&Extns

Show extn#:__

3. Enter the number of the extension you wish to programme.

(234 represents the number of the extension you have chosen to programme.)

4. Press ≠.

234:234

COPY FIND

5. Press ‘.

Capabilities

Copy

6. Press ‘. (The default “name” is the extension number.)

Name:234

CLR CHANGE

7. Press

CHANGE

.

Line access

COPY

Name:__

--->

Name:B..

<--BKSP --->

8. Press the number on the keypad that represents the first letter of the name.

Press the key repeatedly until the letter appears. Example:

For the name “B JONES,” press 7 on the keypad, three times. For more information about this, please see

"USING THE KEYPAD TO ENTER LETTERS" on page 4.)

Press

--->

to move to the next letter.

Press £ to enter a space.

Use the keypad and the arrows until the entire name is entered. The name can be up to seven characters long.

9. Press ‘ to save.

Name:B JONES

BKSP

10. Press ® to exit the session.

Name:B JONES

CLR CHANGE

End of session

11. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

26

N a m i n g E x t e n s i o n s

PROGRAMMING MAP FOR NAMING EXTENSIONS

Note:

The

ˆ

Terminals & Extns

ˆ Show

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show

Line access

ˆ Next

Capabilities

Name

ˆ Next

27

Moving Extensions

This feature allows you to move an extension to another socket without losing all of its custom programming or its assigned extension number.

There are some things to know about this feature to ensure success:

• It may take up to 60 seconds for the Central Control Unit to recognise the extension at the new location.

• Direct Inward Access (DIA) lines are virtual lines, not physical ones. Therefore, when you move an extension, the DIA lines programmed for that extension are not moved with the telephone.

• Make one complete move at a time. In other words, take one extension, plug it in to the new socket and wait for the CCU to accept it before using the abandoned socket.

• If you do not wait, the new extension going into the old socket receives all the programming from the old extension.

• It is important to ensure that all sockets used support a Norstar unit.

• If a fax machine, ATA, analogue telephone or modem was plugged into the socket, do not use a Norstar unit in that socket.

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5, and by using the System

Administrator Plus password.

2. Press ‘ six times.

VISUAL DISPLAY

Terminals&Extns

System prgrming

3. Press ≠.

4. Press ‘.

5. Press ≠.

6. Press ‘ until this appears on the display:

7. Press

CHANGE

to choose Y (Yes).

8. Press ® to exit the session.

Hunt Groups

Featr settings

Backgrnd music:N

CHANGE

Extn relocatn:N

CHANGE

Extn relocatn:Y

CHANGE

End of session

9. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

28

M o v i n g E x t e n s i o n s

PROGRAMMING MAP FOR SETTING SYSTEM PROGRAMMING

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Hunt groups

ˆ Next

Featr settings

System prgrming

ˆ Show

ˆ Show

Backgrnd music

ˆ

Show On hold

ˆ

Next Receiver volume

ˆ

Next Camp timeout

ˆ

Next Park timeout

ˆ

Next Park Mode

ˆ

Next Trnsfr callbk

ˆ

Next Netwk callbk

ˆ

Next Held reminder

ˆ

Next Remind delay

ˆ

Next Confrence tone

ˆ

Next Directd pickup

ˆ

Next Page tone

ˆ

Next Page Timeout

ˆ

Next AutoTime&Date

ˆ

Next Call log space

ˆ

Next Alarm Extn

ˆ

Next Extn relocation

ˆ

Next Answer Extn

ˆ

Next SWCA Cntrls

ˆ

Next CLID Match

29

Ringing Service

This service is used if you want to treat incoming calls differently during the lunch hour, in the evening or during holidays.

You can set up the Ringing Service to handle calls according to any one of six different pre-programmed schedules:

• Night

• Evening

• Lunch

• Schedule 4

• Schedule 5

• Schedule 6

If the Ringing Service feature is set to manual, it remains in effect until you switch it off, regardless of any pre-existing automatic schedules. Manual also overrides any automatic service that is currently active.

The default control extension for all lines is 221.

TURNING RINGING SERVICE ON OR OFF

ACTION

1. Begin the session by following the instructions under "To begin

a programming session" on page 5, and by using the System

Administrator Plus password.

2. Press ‘ twice.

VISUAL DISPLAY

Terminals&Extns

Services

3. Press ≠.

Ringing Service

Ringing groups

4. Press ≠.

5. Press ‘.

6. Press ≠.

7. Press

CHANGE

to choose Manual, Auto or Off.

Sched:Night

Service:Manual

CHANGE

Service:Auto

CHANGE

End of session

8. Press ® to exit the session.

9. After a few seconds, the date and time reappear on the display.

1 Jan 1:00 am

30

PROGRAMMING MAP FOR SERVICES

Services

ˆ Show

R i n g i n g S e r v i c e

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Ringing service

ˆ Next

Restrn service

ˆ Next

Routing service

ˆ Next

Common settings

ˆ

ˆ Show

Next

ˆ Show

ˆ Show

Ringing groups

ˆ

Show, Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

ˆ Show

Control extns

ˆ

Next Schedule names

ˆ

Next Schedule times

Routes

ˆ

Next Dest codes

ˆ

Show, Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

31

S E C T I O N V

Programming map

(System Administrator Plus password)

Terminals & Extns

ˆ Show

Lines

ˆ Next

ˆ Next

Services

ˆ Next

Sys speed dial

ˆ Next

Passwords

ˆ Next

Time & Date

ˆ Next

System prgrming

ˆ Next

Call Services

ˆ Next

Software keys

ˆ Next

Maintenance

ˆ Next

Usage Metrics

These

Headings continued on next page.

ˆ Show

ˆ Show

Show extn#

Enter extension or

ˆ Next to go through a list of telephones.

ˆ Show

Line access

ˆ Next

Capabilities

Name

ˆ Next

Show line

Enter line number or

ˆ Next to go through a list of the lines.

Name

ˆ Show

ˆ Next

User prefernces

ˆ Next

Restictions

ˆ Next

Restictions

ˆ Next

Call Services

ˆ Show

Restrn filters

ˆ

Next Line restrns

ˆ

Next Remote restrns

ˆ Show

ˆ Show

ˆ Show

ˆ Show

ˆ Show

Ringing service

ˆ Next

Restrn service

ˆ Next

Routing service

ˆ Next

Common settings

ˆ

ˆ Show

Next

ˆ Show

ˆ Show

Ringing groups

ˆ

Show, Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

ˆ Show

Control extns

ˆ

Next Schedule names

ˆ

Next Schedule times

Routes

ˆ

Next Dest codes

ˆ

Show, Sched:Night

ˆ

Next Sched:Evening

ˆ

Next Sched:Lunch

ˆ

Next Sched:Sched 4

ˆ

Next Sched:Sched 5

ˆ

Next Sched:Sched 6

Note:

The

ˆ

symbol means ‘Press’. For example,

Press Show, Press Next, or Press Heading.

Line assignment

ˆ

Show, Show line

ˆ

Next Line Pool access

ˆ

Show, Line Pool A

ˆ

Show, Line Pool B to O

ˆ

Next Prime line

ˆ

Next Intercom keys

ˆ

Next Answer extns

ˆ

Show, Show extn#

ˆ

Show, 221

ˆ

Next OLI #

Fwd no answer

ˆ

Show, Fwd to

ˆ

Next Fwd on busy

ˆ

Show, Fwd to

ˆ

Next DND on busy

ˆ

Next Handsfree

ˆ

Next HF on answerback

ˆ

Next Pickup grp

ˆ

Next Page zone

ˆ

Next Paging

ˆ

Next D-Dial

ˆ

Next Priority call

ˆ

Next Hotline

ˆ

Next Aux. ringer

ˆ

Next Redirect ring

ˆ

Next Receive tones

ˆ

Next ATA settings

ˆ

Show, ATA ans timer

ˆ

Next Intrusion

Model

ˆ

Next Key prgrming

ˆ

Next User speed dial

ˆ

Next Call log opt’ns

ˆ

Next Dialling opt’ns

ˆ

Next Language

ˆ

Next Display cntrst

ˆ

Next Ring type

Restrn filters

ˆ

Show, Show filter

ˆ

Next Extn restrns

ˆ

Show Filters

ˆ

Next Extn Lock

ˆ

Next Allow last no

ˆ

Next Allow saved no

ˆ

Next Allow recall

ˆ

Next Allow redirect

ˆ

Next Line/extn rstrn

ˆ

Show, Show line

Auto call info

ˆ

Show, Show line

ˆ

Next 1stDisplay

ˆ

Next Auto Called ID

ˆ

Next Log space

32

P r o g r a m m i n g m a p ( S y s t e m A d m i n i s t r a t o r P l u s p a s s w o r d )

Speed dial # (enter #)

ˆ Show

Terminals & Extns

Lines

ˆ Next

COS pswds

ˆ

Show, Show pwd#

ˆ Next

Call Log pswds

ˆ

Show, Show extn#

ˆ

Show, Log pswd

ˆ Next

Progrming pswds

Hospitality

ˆ Next

ˆ Show

ˆ Next

Services

ˆ Show

Hunt groups

ˆ Show

ˆ Next

Sys speed dial

ˆ Show

ˆ Next

Featr settings

ˆ Show

ˆ Next

Passwords

ˆ Next

Time & Date

ˆ Next

System Prgrming

ˆ Show

ˆ Show

Hour

ˆ

Next Minutes

ˆ

Next Year

ˆ

Next Month

ˆ

Next Day

ˆ Next

Direct-dial

ˆ

Show, D-dial1

ˆ

Next, Intrnl #

ˆ Next

Auto Attendant

ˆ Show

ˆ Next

Remote access

ˆ Show

ˆ Show

ˆ Next

Software keys

ˆ Next

Maintenance

ˆ Show

ˆ Next

Usage Metrics

ˆ Show

Hunt Groups

System version

ˆ

Next Clear lines

ˆ

Next Sys admin log

ˆ

Next Remote montr

Note:

ˆ Show

Sys ID

ˆ

Next Password keys

Hospitality

ˆ Next

The

ˆ

symbol means Press. For example,

Press Show, Press Next, or Press Heading.

ˆ Show

Room/desk info

ˆ

Show, Show extn#

ˆ

Next Call restrns

ˆ

Next Service time

ˆ

Next Alarm

ˆ

Show Attn attempts

ˆ

Next Retry intrvl

ˆ

Next Attn duration

ˆ

Next Time format

Rem access pkgs

ˆ

Show, Show pkg

ˆ

Next Rem line access

ˆ

Show, Show line

Speed dial number is displayed

ˆ

Show, Use prime line

ˆ

Next Display digits

(if display digits=N)

ˆ

Show, Name

ˆ

Next Bypass restr’n

SysAdmin+ (727587)

ˆ

Show Sys admin (23646)

ˆ

Next Basic (22742)

Auto attend

ˆ

Show Attd Extn

ˆ

Next System Answer

ˆ

Next CCR

ˆ

Show, After

ˆ

Next CCR lines

ˆ

Next CCR Groups

ˆ

Show, Show group

ˆ

Next CCR grp 1

Desk pswd 4677 (HOSP)

ˆ

Next Cond None

Show group

ˆ

Show, Member extns

ˆ

Next Line assignment

ˆ

Next Mode

ˆ

Next Hunt delay

ˆ

Next If busy

ˆ

Next Q Timeout

ˆ

Next Overflow

ˆ

Next Name

ˆ

Next Dstnct ring

Backgrnd music

ˆ

Show On hold

ˆ

Next Receiver volume

ˆ

Next Camp timeout

ˆ

Next Park timeout

ˆ

Next Park Mode

ˆ

Next Trnsfr callbk

ˆ

Next Trnsfr callbk

ˆ

Next Netwk callbk

ˆ

Next Held reminder

ˆ

Next Remind delay

ˆ

Next Confrence tone

ˆ

Next Directd pickup

ˆ

Next Page tone

ˆ

Next Page Timeout

ˆ

Next AutoTime&Date

ˆ

Next Call log space

ˆ

Next Alarm Extn

ˆ

Next Extn relocation

ˆ

Next Answer Extn

ˆ

Next SWCA Cntrls

ˆ

Next CLID Match

33

P r o g r a m m i n g m a p ( S y s t e m A d m i n i s t r a t o r P l u s p a s s w o r d )

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P r o g r a m m i n g m a p ( S y s t e m A d m i n i s t r a t o r P l u s p a s s w o r d )

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Published by Nortel Networks on behalf of British Telecommunications PLC. All possible care has been taken in the preparation of this publication, but British

Telecommunications PLC assumes no liability for any inaccuracies that may occur.

British Telecommunication PLC reserves the right to make changes without notice both to this publication and to the product that it describes.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means without prior written permission of British Telecommunications PLC.

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British Telecommunications PLC

Registered Office 81, Newgate Street

London, EC1A 7AJ

Registered in England, Number 1800000

Meridian, Companion, and Norstar are trademarks of Nortel.

Meridian Norstar Business Communication System is manufactured by Nortel.

This document is for use with Compact Plus Release 5 Norstar UK.

P0607115 Issue 01

Printed in Canada

© 2003 Nortel Networks

Copyright Notice

This Nortel documentation is protected by copyright. It cannot be copied in any form or medium except pursant to the Nortel Licence to Copy Documentation (“Licence”).

If a licence has been purchased, it is enclosed with this copy of Nortel documentation.

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Key Features

  • Time and Date Programming
  • Pickup Group Assignment
  • Line Assignment
  • Dial Restrictions
  • Speed Dial
  • Call Forward

Frequently Answers and Questions

How do I change the time and date on the system?
You can change the time and date using the Basic password. This feature allows routine programming of individual extensions.
How do I assign an extension to a Pickup Group?
You can use the System Administrator password to assign an extension to a Pickup Group.
How do I assign lines to extensions?
You can assign physical lines, as well as Direct Inward Access (DIA) lines to each extension, using the System Administrator Plus password.
How do I set up restrictions on dialling?
You can set up filters to restrict users from dialling certain numbers. Filters can be assigned to a line or extension and can be overridden.
How do I program speed dial codes?
You can program system-wide speed dial codes using the System Administrator Plus password.
How do I set up call forwarding?
You can program call forwarding features using the System Administrator Plus password.

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