Hikvision DS-AT1000S/480 Storage User Manual
Hikvision DS-AT1000S/480 is an advanced storage device designed for professional surveillance applications. It features high storage capacity, reliable performance, and comprehensive management capabilities. With its powerful hardware and intelligent software, this device offers a stable and efficient storage solution for various surveillance systems.
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Storage Center Maintenance Client
User Manual
Storage Center Maintenance Client User Manual
Legal Information
©2019 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.
About this Manual
The Manual includes instructions for using and managing the Product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version of this Manual at the Hikvision website ( https://
www.hikvision.com/ ).
Please use this Manual with the guidance and assistance of professionals trained in supporting the
Product.
Trademarks
and other Hikvision's trademarks and logos are the properties of
Hikvision in various jurisdictions.
Other trademarks and logos mentioned are the properties of their respective owners.
: The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United
States and other countries.
Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT
DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH
ALL FAULTS AND ERRORS”. HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL HIKVISION
BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES,
INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR LOSS OF DOCUMENTATION,
WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY,
OR OTHERWISE, IN CONNECTION WITH THE USE OF THE PRODUCT, EVEN IF HIKVISION HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
YOU ACKNOWLEDGE THAT THE NATURE OF INTERNET PROVIDES FOR INHERENT SECURITY RISKS,
AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY
LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK, VIRUS
INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY
TECHNICAL SUPPORT IF REQUIRED.
YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE
SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT i
Storage Center Maintenance Client User Manual
INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF
PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY RIGHTS.
YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE
DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR
PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT RELATED
TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF HUMAN
RIGHTS ABUSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Danger
Description
Indicates a hazardous situation which, if not avoided, will or could result in death or serious injury.
Caution
Note
Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
Provides additional information to emphasize or supplement important points of the main text.
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Contents
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Chapter 1 Introduction
Storage center maintenance client is a client software for managing and monitoring the storage system. It is mainly used to monitor storage system status and information, modify network parameters, upgrade storage system BIOS in batch, and download storage system logs.
It helps technical supports and integrators to monitor the running condition of storage products, effectively maintain the storage products, and locate problems and solve them.
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Chapter 2 Setup Wizard
The setup wizard walks you through basic device settings. It will pop up when you log in the client for the first time.
Steps
1. Install maintenance client and run it.
Figure 2-1 Configuration Wizard
2. Click Add Storage System.
3. Add a storage system. You can manually add storage systems, search online storage systems, and import storage systems in batch. Here we take manually add storage systems an example.
1) Click Add.
Figure 2-2 Add Storage System
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2) Enter storage system parameters, including IP Address, Port, Storage System Name, User
Name, and Password.
IP Address
The IP address of the storage system you want to add. You can click Connection Test to test the network connection between your computer and the storage system.
Port
Default port is 8006.
Storage System Name
The default storage system name is the same with the storage system IP address. You can customize it.
User Name
Admin.
Password
The password of the storage system.
3) Click Add.
Figure 2-3 Manually Add a Storage System
4. Click OK to finish adding storage systems.
5. Click Start to finish configuration wizard.
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Figure 2-4 Finish Configuration Wizard
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Chapter 3 Status Overview
You can view storage system status, alarm status, camera status, environmental control information, and HDD status.
Figure 3-1 Status
3.1 Storage System Status
A storage system status is either Offline or Online. Online status includes Connection Exception,
Warning, and Normal.
Figure 3-2 Storage System Status
You can locate storage system status by viewing the cycle color.
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Outer cycle
Inner cycle
Cycle
Table 3-1 Cycle Color Description
Color
Dark grey
Light grey
Red
Yellow
Green
Description
The storage system is online.
The storage system is offline.
Connection exception.
Warning.
Normal.
Click to jump to storage system information interface.
3.2 Alarm Status
Alarm status includes Series (red), Error (orange), and Warning (yellow). Client will count the number of alarms. Click of an alarm to jump to alarm interface. The alarm handling rate of latest two months will be listed in the below of the interface.
Figure 3-3 Alarm Status
3.3 Camera Status
You can view the status of added cameras.
Red
Green
Cycle Color
Table 3-2 Cycle Color Description
Description
The number of abnormal cameras.
The number of normal cameras.
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Figure 3-4 Camera Status
Click to jump to camera detection interface.
3.4 Environmental Control Information
Environmental control information includes temperature status, fan status, and battery status.
Green icon indicates normal status. Red icon indicates abnormal status. The number on the icon indicates the number of exception systems. For example, the image below indicates that the temperature of all the systems is normal, the fan of one system is abnormal, and the battery of one system is abnormal. Click to jump to device information interface.
Figure 3-5 Environmental Control Information
3.5 HDD Status
You can view the number of HDDs, the number of normal HDDs, and the number of abnormal
HDDs. Abnormal HDD status includes Warning (red), Handling (orange), and Unavailable (yellow).
Click to jump to HDD status interface.
Figure 3-6 HDD Status
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Chapter 4 Operation and Maintenance
Operation and maintenance interface shows camera information, storage system information, parts detection, HDD information, and device information.
Figure 4-1 Operation and Maintenance Interface
4.1 Filter Storage Systems
Select storage systems to show.
Figure 4-2 Select Storage Systems
If you select Show Abnormal Storage System, you can further select exception type.
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Figure 4-3 Show Abnormal Storage System
4.2 Display Storage Systems by Type
Added storage systems are classified into three types: cluster, single-controller storage system, and dual-controller storage system.
Figure 4-4 Storage System Type
Click to show storage systems and nodes in the type. Normal, abnormal, alarming storage systems will be shown. When a storage system is offline or its connection is abnormal, it will not be shown in the interface.
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Figure 4-5 Display by Type
4.3 Camera Detection
Steps
1. Select a storage system in the tree.
2. Click Camera Detection. Cameras added in the storage system will be listed. You can view camera information like camera name, IP address, device name, status, and recording schedule status.
Figure 4-6 Camera Detection
3. Click Video Complete Rate Detection.
4. Select storage systems.
5. Select Time of Statistics.
6. Click Start.
Note
The detection time is the integral time 2 hours forward the current time. For example, if the current time is 2017-12-26 23:30:00 and time of statistics is selected as last 3 days, then videos during 2017-12-24 00:00:00 to 2017-12-26 21:00:00 will be detected.
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Figure 4-7 Detection Result
4.4 System Information
Click a storage system to enter system information interface.
Storage System Information
It shows the IP address, version, available/total capacity, the number of available/total HDD, and the number of running/total node of the storage system. You can click login interface.
to pop up 2004
Node Information
It shows node name, device name, network status, and devices status. If the device status is exception, click to show details.
Figure 4-8 System Information
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4.5 Parts Detection
Click a device under a storage system and click Parts Detection. The detection result of modules in the node will show. If a module is abnormal, you can position the cursor on the icon to show details.
Figure 4-9 Parts Detection
4.6 HDD Status
Click a device under a storage system, and click HDD Status. All the HDDs in the device will be listed. You can view their information.
Figure 4-10 HDD Status
If you click of an HDD, the HDD positioning indicator at the device will be lighted up for 600 seconds, which would help to locate the HDD.
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Figure 4-11 Positioning Indicator
If you click of an HDD, you can view its health parameters.
Figure 4-12 Health Parameter
4.7 Device Information
Click a device under a storage system and click Device Information. For storage enclosure, storage enclosure information will show. For storage system, device information and environmental control information will show. For dual-controller storage system, both the two controllers information will show and the main control will be marked as .
Device Information
Shows device IP, product model, startup time, production version, number of CPUs, device serial
No., total memory, and network speed. The bar charts show the real time status of CPU, memory, incoming network, outgoing network, and IOPS.
Environmental Control Information
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Shows the information of temperate, fan, and power supply. A green bar represents normal status and a red bar represents abnormal status.
Figure 4-13 Device Information
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Chapter 5 Alarm
Alarm module shows the storage system, event, and alarm information.
Figure 5-1 Alarm
5.1 Storage System
Count the number of alarms for each storage system.
Select a storage system, then the corresponding alarms will be shown in the right list.
Figure 5-2 Storage System
5.2 Event
Event list displays alarms by event type and display events in descending order of the number of alarms.
Select an event, then the corresponding alarms will be shown in the right list.
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Figure 5-3 Event
5.3 Alarm Information
Alarm information is classified into three levels: Serious, Error, and Warning.
Figure 5-4 Alarms
The listed alarm information includes alarm type, alarm system IP address, alarm time, error code, alarm description, and suggestion of solution. You can position the cursor in the suggestion to show complete suggestions on the alarm.
Click Other to show alarm time and alarm device.
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Chapter 6 Configuration
Configuration module includes storage system management, system details overview, general configuration, alarm notification settings, and help.
Figure 6-1 Configuration
6.1 Storage System Management
6.1.1 Add a Storage System
Steps
1. Go to Configuration → Storage System Management .
2. Click Add.
Figure 6-2 Add a Storage System
3. Enter the storage system information, including IP Address, Port, Storage System Name, User
Name, and Password.
IP Address
The IP address of the storage system you want to add. You can click Connection Test to test the network connection between your computer and the storage system.
Port
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Default port of storage system is 8006.
Storage System Name
Default name is the same with IP address. You can customize it.
User Name
Admin.
Password
The password of the storage system.
4. Click Add.
Figure 6-3 Storage System List
The added storage system will be listed. You can view its information including name, IP address, port, storage system mode (single-controller, dual-controller, or cluster), serial No., model, version No., and status.
6.1.2 Delete a Storage System
Steps
1. Check storage systems to delete and click Delete.
2. Click OK.
6.1.3 Export Configuration File
Export the configuration file of the client to local path.
Steps
1. Select storage systems.
2. Click Export.
3. Select a local path.
4. Enter a file name.
5. Click OK.
Note
Passwords of storage systems will not be exported. If needed, you can manually add the passwords to the exported configuration file.
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6.1.4 Import Configuration File
When you are running a new maintenance client, you can add the storage systems in the previous client by importing the configuration file.
Before You Start
Steps
1. Click Batch Import.
2. Select the configuration file.
3. Click Open.
Result
The storage systems in the configuration file will be added to the new client.
6.1.5 Upgrade
Steps
1. Select one or more storage systems.
2. Click Upgrade.
3. Select the upgrade file.
4. Click Upgrade.
6.1.6 Download Logs
Download system logs to a local path.
Steps
1. Select one or more storage systems.
2. Click Log Download.
Figure 6-4 Download Logs
3. Select log type as All, Default, or Simplify.
4. Set File Storage Location.
5. Click Download.
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Figure 6-5 Download Progress
6.1.7 Automatically Search Online Storage System
Steps
1. Connect the server where the maintenance client is installed to a network switch.
2. Click Refresh.
Figure 6-6 Total Number of Online Systems
The online storage systems will be listed. You can view their information including IP address, port, storage system mode (single-controller, dual-controller, or cluster), serial No., model, version No., MAC address, subnet mask, and gateway.
3. Select storage systems.
4. Click Add to List.
5. Enter user name and password to add.
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6.2 System Details Overview
You can have an overview of storage device details, including storage system name, storage system
IP address, storage system mode, port number, serial number, model, version, and system status.
Click to view detailed system parameter information.
You can click Export to export and view system details an excel file.
Figure 6-7 System Details Overview
6.3 General Configuration
You can adjust the client resolution, default file saving path, and default settings of log and health report downloading.
Steps
1. Check Log and Health Report.
2. Select Download Cycle and Storage Quantity.
Storage Quantity
The maximum logs that each system can save.
3. Click Save.
Figure 6-8 General Configuration
6.4 Alarm Notification Settings
You can set the client auto refresh interval, audible waring, and pop-up window triggering.
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Figure 6-9 Alarm Notification Settings
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Key features
- High storage capacity for storing large amounts of surveillance data
- Reliable performance with RAID protection to ensure data integrity
- Comprehensive management capabilities for easy system maintenance
- Support for multiple storage protocols for flexible integration
- Advanced security features to protect data from unauthorized access
- User-friendly interface for convenient operation and management
- Rack-mountable design for space-saving installation