Garland CXBE12 Electric Clamshell Broiler Product Manual

PRODUCT MANUAL
INSTALLATION, OPERATION,
PARTS AND SERVICE
ELECTRIC DUAL SIDE
CLAMSHELL BROILER
MODEL: CXBE12
FOR YOUR SAFETY:
DO NOT STORE OR USE GASOLINE OR
OTHER FLAMMABLE VAPORS OR LIQUIDS
IN THE VICINITY OF THIS OR ANY OTHER
APPLIANCE
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT,
ALTERATION, SERVICE OR MAINTENANCE
CAN CAUSE PROPERTY DAMAGE, INJURY,
OR DEATH. READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR
SERVICING THIS EQUIPMENT
PLEASE READ ALL SECTIONS OF THIS MANUAL AND
RETAIN FOR FUTURE REFERENCE.
THIS PRODUCT HAS BEEN CERTIFIED AS
COMMERCIAL COOKING EQUIPMENT AND MUST
BE INSTALLED BY PROFESSIONAL PERSONNEL AS
SPECIFIED.
INSTALLATION AND ELECTRICAL CONNECTION MUST
COMPLY WITH CURRENT CODES:
IN CANADA - THE CANADIAN ELECTRICAL CODE
PART 1 AND / OR LOCAL CODES.
IN USA – THE NATIONAL ELECTRICAL CODE ANSI /
NFPA – CURRENT EDITION.
ENSURE ELECTRICAL SUPPLY CONFORMS WITH
ELECTRICAL CHARACTERISTICS SHOWN ON THE
RATING PLATE.
For Your Safety:
Post in a prominent location, instructions to be
followed in the event the user smells gas. This
information shall be obtained by consulting your
local gas supplier
THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED
TECHNICIAN.
THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.
MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY:
GARLAND COMMERCIAL RANGES
http://www.garland-group.com/
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
IMPORTANT INFORMATION
WARNING:
THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH
DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE
YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS. INHALATION OF AIRBORNE PARTICLES OF GLASS
WOOL/CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. OPERATION OF THIS PRODUCT COULD EXPOSE YOU TO CARBON MONOXIDE IF NOT ADJUSTED PROPERLY. INHALATION OF CARBON MONOXIDE IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER
REPRODUCTIVE HARM.
KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES.
Contact
Us
Page 2
Please feel free to contact
Us at 1-855-586-1542
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CONTENTS
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
SHIPPING DAMAGE CLAIM PROCEDURE . . . . . . . . . . . . . . . . . 4
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DIMENSION SPECIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Dimensions: Broiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
PLATEN ERRORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
READING THE LED’S FROM SIB - PLATEN HOMING. . . . . . .32
READING THE LED’S FROM SSRB . . . . . . . . . . . . . . . . . . . . . . .33
CLAMSHELL BROILER ACCESSORIES . . . . . . . . . . . . . . . . . . . .34
USE AND CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
CLAMSHELL BROILER SPECIFICATION . . . . . . . . . . . . . . . . . . . 7
Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Shipping Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Electrical Input Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Service and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . .37
Temporary Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Daily Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Weekly Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CHICKEN PRODUCT PLACEMENT. . . . . . . . . . . . . . . . . . . . . . .42
CHICKEN / NUGGETS PRODUCT PLACEMENT . . . . . . . . . . .43
BACON / SAUSAGE PRODUCT PLACEMENT . . . . . . . . . . . . .44
DESCRIPTION OF CLAMSHELL BROILER CONTROL . . . . . .46
easyToUCH™ OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Positioning and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Appliances Equipped with Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
STEPS TO REMOVE CLAMSHELL BROILER FROM WOOD
CRATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Clamshell Broiler Operating Modes:. . . . . . . . . . . . . . . . . . . . . . . . . 47
Air Supply and Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
OTHER easyToUCH™ SCREENS. . . . . . . . . . . . . . . . . . . . . . . . . .47
ELECTRICAL CONNECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Temperatures:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Electrical Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Warnings and Alerts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Important Electrical Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Grates Open: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
CLAMSHELL BROILER START UP . . . . . . . . . . . . . . . . . . . . . . . .13
Shutdown: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Remove stainless steel plastic film cover . . . . . . . . . . . . . . . . . . . . 13
Cleaning Reminders: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Temperature Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
START UP COOKING:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
LOWER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . .14
UPPER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . . .14
COOKING A RECIPE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Startup Form Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
SLEEP MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
THERMOCOUPLE LOCATIONS DIAGRAM. . . . . . . . . . . . . . . .15
START UP CHECKLIST SAMPLE . . . . . . . . . . . . . . . . . . . . . . . . .16
FRONT CASTERS ADJUSTMENT . . . . . . . . . . . . . . . . . . . . . . . .17
LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING18
LOWER GRATE ADJUSTMENT PROCEDURE. . . . . . . . . . . . . .20
GAP CALIBRATION & UPPER PLATEN ASSEMBLY
LEVELLING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
EXHAUST MOTOR FUSE REPLACEMENT. . . . . . . . . . . . . . . . .25
EXHAUST MOTOR ASSEMBLY REPLACEMENT . . . . . . . . . . .26
LOWER GRATE REPLACEMENT PROCEDURE. . . . . . . . . . . . .27
LOWER INFRARED ELEMENT REPLACEMENT
PROCEDURE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
UPPER GRATE ELEMENT REPLACEMENT PROCEDURE . . .29
READING THE LED’S FROM SOFTWARE INTERFACE
BOARD (SIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
READING THE LED’S FROM SIB - DIAGNOSE
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Cook Cycle Changes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
CHANGES TO A RECIPE COOK CYCLE:. . . . . . . . . . . . . . . . . . . . . . . . 51
SETTINGS MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
INSTRUCTION FOR SOFTWARE UPDATE . . . . . . . . . . . . . . . .54
LOGIC MENU TREE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
DIAGNOSTICS EVENTS LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
TROUBLESHOOTING STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Cooking Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Temperature Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
UI issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clamshell Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
BROILER ACCESSORIES, PART LIST . . . . . . . . . . . . . . . . . . . . . .70
BROILER EXTERIOR, PART LIST. . . . . . . . . . . . . . . . . . . . . . . . . .72
BROILER PLATEN EXHAUST ASSEMBLY, PART LIST . . . . . . .74
BROILER ACTUATOR ASSEMBLY, PART LIST . . . . . . . . . . . . . .76
WIRE HARNESSES, PART LIST . . . . . . . . . . . . . . . . . . . . . . . . . . .78
WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Page 3
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
WARRANTY
This warranty covers defects in material and workmanship under normal use providing that:
1. the equipment has not been accidentally or intentionally damaged, altered or misused;
2. the equipment is properly installed, adjusted, operated and maintained in accordance with national and
local codes and in accordance with the installation instructions provided with this product;
3. the warranty serial number affixed to the appliance by Garland has not been defaced, obliterated or removed;
4. an acceptable report for any claim under this warranty is supplied to Garland;
The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date
the product is first put into operation.
The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or
workmanship at no charge for the part or normal labor.
We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication
of springs or valves.
We assume no responsibility for travel costs beyond two (2) hours and 100 miles/150Kms round trip, travel other
than overland, and overtime costs of repair.
We exclude broken glass, paint and porcelain finish, surface rust, gasket material, ceramic material, light bulbs
and fuses from normal coverage.
We exclude damage or dysfunction caused by fire, flood, and like “Acts of God” that are beyond the control of
The Garland Group.
We exclude failures caused by erratic voltage or gas supplies.
The Garland Group will only cover the cost of the parts replacement and/or service.
This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our
employees, or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Do not use abrasive materials on the chrome surface, such abrasive scouring pads. Using abrasive materials
will void your warranty
Do not use this unit outdoors, operating unit outdoors will void your warranty.
Do not remove any permanently affixed labels, warnings or data plates from the appliance as this may invalidate
the Garland warranty.
Garland recommends a Preventative Maintenance Program which is essential to extends the life of the
equipment.
SHIPPING DAMAGE CLAIM PROCEDURE
Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving
the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the
equipment. What to do if the equipment arrives damaged:
1. File a claim immediately regardless of the extent of damage.
2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making
the delivery sign it.
3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight
company immediately, (within 15 days), and file a concealed damage claim.
Page 4
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
SAFETY
•
•
•
DISCONNECT ELECTRICAL SUPPLIES BEFORE OPENING PANELS FOR SERVICING.
KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.
DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR (if applicable).
This appliance is for professional use and shall be used only by qualified personnel.
Warning: Accessible parts may become hot during use. Young children should be kept away. This appliance is not
intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety.”
CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE
WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY.
THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE,
WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.
Do not operate the broiler unless it has been commisioned (Start-Up) by a Factory Authorized Service Center.
Do not operate the broiler without reading this operation manual.
Do not operate the broiler unless it has been properly installed and grounded.
Do not operate the broiler unless all service and access panels are in place and fastened properly.
Do not use an extension cord to connect this appliance to a power supply.
Do not use this appliance if the power cord is damaged. Do not attempt to repair a damaged power cord.
Caution! Use care when moving this unit. This unit cannot be dropped as it will impact the performance of the
electronics.
Take care not to expose the power cord to heat (i.e. near the flue, etc.) and be careful not to damage the cord by
pinching or rubbing on sharp edges.
Do not clean the broiler with a power washer. This appliance is not approved for power washing.
The appliance generates significant amounts of heat and the operator should take care when touching accessible
surfaces that are likely to get hot. Surfaces close to the cooking surface including side panels may get hot enough
to burn skin.
Do not attempt to service this appliance unless you are a qualified service technician.
This appliance is intended for commercial use only and should only be operated by fully trained and qualified personnel.
The electrical power supply must be disconnected prior to cleaning or any maintenance or service work being done
on the appliance.
Do not sit or stand on the appliance under any circumstances. Serious injury and damage to the appliance and/or
property could result.
Warning: The broiler grates will get extremely hot. Even close up it may not appear to be hot but can cause burn if
touched.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 5
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
DIMENSION SPECIFICATION
Dimensions: Broiler
318
12.5
606
23.8
207
8.2
960
37.8
91
3.6
COOKING SURFACE
1245
49
APPROXIMATE
801
31.6
839
33.0
152
6.0
±0.5[12.7] FOR LEVEL
ADJUSTMENT(FRONT CASTERS ONLY)
591
23.3
323
12.7
259
10.2
989
38.9
APPOXIMATE
HEIGHT*
MODEL
CXBE12
198
7.8
WIDTH
DEPTH
inches
mm
inches
mm
inches
mm
49
1245
12.5
318
37.8
960
* Height shown to top of the flexible conduit and therefore indicated as approximate.
Page 6
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CLAMSHELL BROILER SPECIFICATION
Shipping Dimensions and Weight
SHIPPING DIMENSIONS
inches (mm)
MODEL
Length
Width
Height
43 1/2”
(1105mm)
27 3/8”
(695mm)
49 5/8”
(1260mm)
Shipping Weight
545 lbs/247 Kg
UNCRATED DIMENSIONS
inches (mm)
CXBE12
Length
Width
Height
37 13/16”
(960mm)
12 1/2”
(960mm)
49”
(1245mm)
Unit Weight
480 lbs/218 Kg
Electrical Input Specifications
ELECTRICAL REQUIREMENTS**
MODEL
CXBE12
Voltage (V)
Total kW
208 / 3phase
16.05
Frequency
(Hz)
60
Unbalance 3 phase Amps
per line
L1
L2
L3
43.4
43.4
47.0
A 5-foot (1.5m) long power supply cord with an integral (NEMA 15-50) plug is provided with each model.
Note: Wiring diagram is supplied with each unit.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 7
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
INTRODUCTION
GARLAND RECOMMENDS THAT INSTALLATION, MAINTENANCE AND REPAIRS BE DONE BY AN
AUTHORIZED SERVICE AGENCY, OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND
VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT
http://www.garland-group.com.
This appliance should be given regular care and maintenance to operate at peak performance and
maximum energy efficiency. It is recommended that the unit be inspected every 6 months by a
certified service technician for proper operation and performance. Remember “regular maintenance
ensures peak performance.”
Every broiler is inspected and tested at the factory prior to shipment.
Packing
The product is shipped in a substantial crate with
the broiler in vertical position. Casters are factory
installed on the broiler. Garland places the unit/
accessories in the crate in a neat and organized
manner and in such a way as to eliminate
damage from movement, rubbing etc.
Check crate for any visible damage sustained
during transit.
It is recommended to remove crate when the
clamshell broiler is inside the kitchen.
Unpacking
CAUTION
Heavy load
Use of lifting aids
and proper lifting
technique required
Carefully remove unit from crate and thoroughly
inspect it for any visible or concealed damage.
Report any damage immediately to your carrier
to file the appropriate freight claims. For more
information, see page 4. Push or pull broiler must
be taken care to see that the broiler does not tip
over.
Page 8
Do not remove any permanently affixed labels,
warnings or data plates from the appliance as
this may invalidate the Garland warranty.
Temporary Storage
Garland provides adequate protection under
normal conditions. The broiler may need
additional protection if it is stored near salt water,
a tropical area, or other unfavorable conditions.
You must contact Garland immediately if these
conditions occur.
Safety
It is essential that the instructions in this manual
be strictly followed for the safe and economical
operation of the equipment. Should it be
known or suspected that a fault exists with the
appliance, then it must not be used until the fault
is rectified by a authorized or certified service
person.
This appliance provides a sleep mode which
ensures the unit avoids overheating when idle.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
INSTALLATION
THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE
SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL
APPLICATIONS.
General
Positioning and Setup
In the United States the installation must comply
with the latest edition of the National Electrical
Code ANSI/NFPA 70 – latest edition and/or local
Codes to assure safe and efficient operation.
In Canada, the installation must comply with
local codes and CSA B149.1 and handling Code
–latest edition and the Canadian Electrical Code
C22.1 – latest edition.
In other countries installation must be carried out
by a factory authorized service representative
according to the relevant regulations, codes of
practice and the related requirements of the
country of destination.
Adequate clearance must be provided for
servicing and proper operation.
If you have any questions regarding the
installation of this unit, contact the Garland
Service Department at (855)-586-1542 or Garland
Regional Service Managers.
Rating Plate
Two (2) rating plates will be installed on each
unit, and they can be found:
a. Inside the front panel under the electronic
touch control.
b. The lower edge of the right exterior body side
near the front of the unit.
a
If service or replacement parts
are needed, refer to the model
number (including prefix &
suffix letters/numbers) and
serial number on the rating
plate when in contact with the
factory or authorized service
agency. These numbers ensure
b proper unit identification, faster
and more accurate service.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
CAUTION
Heavy load
Use of lifting aids
and proper lifting
technique required
The unit is very heavy (500 Lbs) so some form of
mechanical assistance is recommended to lift
and position the broiler.
The unit is designed to be placed on a smooth
and level floor built to withstand the weight
of the fully laden appliance. To comply with
NSF Sanitation Standards the unit must stand
on casters for ease of mobility during cleaning
procedures.
Appliances Equipped with Casters
All broilers are shipped with casters installed
in place, however some adjustment may be
required to level the unit. The front casters are
adjustable swivel casters with brakes. The rear
casters are fixed. Garland recommends installing
restraining chains/cables from the floor/wall to
the rear of the unit. These restraints limit the
mobility of the appliance.
FRONT CASTER WITH BRAKE
REAR CASTER WITHOUT BRAKE
Page 9
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
STEPS TO REMOVE CLAMSHELL BROILER FROM WOOD CRATE
CAUTION
Heavy load
Use of lifting aids
and proper lifting
technique required
The unit is very heavy (500Lbs) so some form of
mechanical assistance may be required to lift and
position the broiler.
Personal Protective Equipment (PPE) required.
STOP! - FOLLOW THE INSTRUCTIONS BELOW TO SAFELY AND EASILY REMOVE UNIT FROM PACKAGING SKID
NOTE: ENSURE FRONT CASTER BRAKES ARE OFF.
Tools required.
4. PUSH UNIT FORWARD OFF OF THE SKID. THE
LOWER SIDE SUPPORT BRACES WILL SERVE AS
GUIDES AND ENSURE THAT THE UNIT ROLLS
STRAIGHT AS IT IS BEING MOVED.
1. REMOVE AND DISCARD FRONT STOP BOARD
(ITEM “A”) NAILED TO FRONT OF SKID.
5. REPLACE THE FASTENERS REMOVED FROM EACH
SIDE OF THE UNIT IN STEP 2 WITH TWO (2) #10-24
X ½” LONG PAN HEAD PHILLIPS DRIVE MACHINE
SCREWS INCLUDED WITH UNIT ACCESSORIES.
WARNING
2. REMOVE AND DISCARD TWO (2) #10-24 X 2 1/2”
LONG TRUSS HEAD PHILLIPS DRIVE MACHINE
SCREWS AND FLAT WASHERS FROM THE LOWER
SUPPORT BRACE (“ITEM B” ) ON EACH SIDE OF
UNIT.
3. REMOVE AND DISCARD TWO (2) # 10-24X1/2”
HEX HEAD SCREWS (BROILER SIDE) FROM THE
BACK LOWER SUPPORT ANGLE (“ITEM C” ) ON
BACK OF UNIT.
Page 10
DO NOT MOVE THE BROILER
USING THE FRONT PANEL
GUARDS.
GENTLY PUSH THE BROILER
OUT OF THE CRATE.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
INSTALLATION, continuation
Air Supply and Ventilation
VENTILATION REQUIREMENTS MAY BE SUBJECT TO LOCAL BUILDING AND FIRE CODES. CONSULT
LOCAL AUTHORITIES HAVING JURISDICTION.
This broiler appliance must be vented properly
to operate correctly and safely. Due to the
extremely high temperature a fire safety system
should be installed. In addition, frequent
cleaning of the vent hood and the appliance
greatly reduces any fire risk.
For any commercial cooking appliance, means
must be provided to exhaust combustion
waste products, steam, etc. to the outside of
the building. Proper ventilation is essential for
optimum performance.
Air movement should be checked during
installation. There must be adequate air
intake into the building to compensate for
the amount of air removed by the ventilation
system. Without a proper balance, abnormal
atmospheric pressure will occur, affecting burner
and appliance performance. If air movement is a
concern, adjustments should be made to correct
the problem by Factory authorized service
technician.
HAVING DIFFICULTY OPENING DOORS THAT
EXIT THE BUILDING IS AN INDICATION THAT THE
BUILDING HAS A PROBLEM WITH AIR MOVEMENT.
Do not use fans to blow air directly at the
appliance. This can create air cross-currents
and/or excessive drafts that interfere with the
operation of the unit.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 11
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
ELECTRICAL CONNECTION
DISCONNECT THE POWER SUPPLY BEFORE SERVICING.
IMPORTANT: The appliance must be electrically
grounded in accordance with local codes, or in
the absence of local codes, with the National
Electrical Code ANSI/NFPA70, or the Canadian
Electrical Code CSA C22.2, as applicable.
Electrical Grounding Instructions
The appliance is equipped with a standard Nema
15-50 plug with appropriate strain relief for your
protection against shock hazard and should be
plugged directly into a properly grounded three
prong receptacle. Do not cut or remove the
grounding prong from this plug.
HIGH
VOLTAGE
Important Electrical Precautions
Never touch anything that is powered by
electricity when your hands are wet.
It is recommended to allow enough slack on the
electrical cord to allow the appliance to be pulled
out for proper regular cleaning and maintenance.
DO NOT USE AN EXTENSION CORD TO CONNECT
THIS UNIT TO A POWER SUPPLY.
DO NOT USE THIS APPLIANCE IF THE POWER
CORD IS DAMAGED.
DO NOT ATEMPT TO REPAIR A DAMAGED POWER
CORD.
DO NOT EXPOSE THE POWER CORD TO HEAT OR
SHARP EDGES.
DO NOT OPERATE BROILER IF THE CORD HAS
BEEN PINCHED OR HAS BEEN DAMAGED AS A
RESULT OF RUBBING ON SHARP EDGES.
Page 12
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CLAMSHELL BROILER START UP
IMPORTANT NOTE:
Prior to installation, check the electrical supply to ensure input voltage and phase match the
equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the
owner/installer to comply with these codes.
Temperature Verification
Certified
HOT SURFACE
Installer
Grill Temperatures
Will Cause Severe
Burns
Ensure power supply is connected to the
appliance.
Remove all factory applied protective material
by washing with hot water, mild detergent, or a
soap solution.
NOTE: Each clamshell broiler has been factory
tested and adjusted prior to shipment. It may
be necessary to further adjust the unit as part
of a proper installation. Such adjustments are
the responsibility of the installer. Adjustments
are not considered to be defects in material and
workmanship and are not covered under the
original equipment warranty.
Embedded heating elements and thermocouples
in ductile cast iron grates allow a maximum
temperature of 520°F/271°C .
Infrared heating elements allow for a maximum
temperature of 700°F /371°C.
The upper and lower clamshell broiler cooking
surfaces must be cleaned.
The broiler is designed and rated for operating
conditions where the temperature is above 32F.
Remove stainless steel plastic film cover
1. The upper and lower clamshell broiler should
be at operating temperatures to perform
this calibration procedure (approximately 30
minutes).
Removing this film is one of the things that must
be done once the broiler is in place. The film
covers both internal and external components
(e.g. Side panels, crumb tray, grease shield) and
must be removed before turning the broiler on.
2. Place temperature probe over the
thermocouples as per figure #1 (under:
thermocouple locations diagram). Allow 5 to
10 seconds for the pyrometer to respond and
stabilize temperature.
1. Using a plastic scraper wedge the film away
from the stainless steel.
3. Temperature delta between pyrometer
and controller must be +/- (200F). If
temperature delta between pyrometer
and controller is greater than +/- (20 0F),
call Garland Technical Service Group at
1- 855-586-1542.
2. Grasp and pull the film very gently away from
the stainless steel.
PEEL OFF
ILM
PLASTIC F
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 13
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LOWER THERMOCOUPLE LOCATIONS
UPPER THERMOCOUPLE LOCATIONS
Page 14
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
THERMOCOUPLE LOCATIONS DIAGRAM
HOT SURFACE
THERMOCOUPLE LOCATION
Grill Temperatures
Will Cause Severe
Burns
2.35”
2.72”
C
A
2.72”
14.92”
B
2.35
14.73”
D
7.68”
7.23”
R
L
R
COOKING AREA
-BOTTOM-
L
COOKING AREA
-TOP-
GRILL FRONT
A = Bottom Left Rear
B = Bottom Right Front
C = Top Right Rear
D = Top Left Front
Figure #1
Startup Form Procedure
A factory startup is a comprehensive clamshell broiler check in which a factory certified technician
will document all final settings programmed in the controller once various other performance checks
are complete. The estimated time to complete a startup is approximately 1.5 – 2 hours. Please keep in
mind this estimated time when scheduling the startup. After hours or overtime is not covered under
warranty and will be billed at a charge which is the difference between the Garland Reimbursement
rate and the Factory Authorized Service Centers overtime charges. A factory startup is necessary to
start the warranty period. The Authorized Service Center is required to complete the paperwork during
the startup process, and send it to Garland Commercial Ranges for reimbursement. At the time of
receipt, Garland will start the warranty as mentioned in the Warranty section.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 15
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
START UP CHECKLIST SAMPLE
STARTUPCHECKLIST
Serial#: Date: CFAStore#: Phone#: Address: City: State: ZipCode: ELECTRIC/3PHASE
INPUTSPECIFICATION:208V
MEASUREVOLTAGEFROMOUTLET: L1ͲL2 L2ͲL3
L3ͲL1
ConfirmiftheoutletinthestoreisNEMA15Ͳ50Rbycheckingtheboxontheside.IftheoutletisotherthanNEMA15Ͳ50R,DONOTINSTALLthe OK
1
clamshellbroileruntilthisissueisresolved.CallGarlandServiceat1Ͳ855Ͳ586Ͳ1542.
2 Removeunitfrompackage.Inspectforanyobviousshippingdamage.Shippingmaterialundertheplatenwillberemovedatalaterstep.
3
Removesidepanelandensurelinecordissecuredtothecontactor.Checkallwiringattheterminalblockfortightness.Checkallpinconnectors
toensuretheyaresecure.
4 Removeexistingunit(ifapplicable)andplacenewChickͲfilͲAClamshellBroilerinplaceunderthehoodandpluginwiththeavailableoutlet.
5
Ensureclamshellbroilerisleveledsidetoside,fronttobackanddiagonallyinlocationunderthehood.Providedetailsifunabletolevel: ………………………………………………………………………………………………………………….………Checkboxtoconfirmbestpossiblelevelwasachieved.
6 Turnonpowerswitch.NotetheSWversion,SW# ................................................................................(updateifrequired).
7 Ensurecontrolinitiates,theplatencompletestheHOMINGsequence,andthedisplaygoestotheHOMEscreen.
8 Removeallpackagingmaterialsunderneaththeplaten.
9 SprayKayReleaseAgentprovidedbylocationtoboththeupperandlowergrates.
10
PressthePRESS&GOicon.Ensuretheclamshellbroilergoestopreheat.
RECORDVOLTAGE
L2ͲL3: FROMCONTACTOR L1ͲL2: L1ͲL3: Y
L
N
O
E
C
N
E
R
E
F
E
R
11 EnsuretheclamshellbroilerpreͲheats,reachessetpoints,soaksandthatplatenraisesandgoestoreadystate.
to ready stat
Fillinthefollowingtable:
ZONE
SetPoint
MaxActual
ZONE
SetPoint
MaxActual
12 TRR(TopRightRear)
BRF(BottomRightFront)
m Right Front)
TLF(TopLeftFront)
BLR(BottomLeftRear)
(Bottom Left Rea
Re
TIR(TopInfrared)
BIR(BottomInfrared)
BIR (Bottom Infr
Flipeachofthebottomgratesindividuallytoensurethateachwillproperlycutoffthesupplyofthehighvoltagewhenopened.Verifythat
prope cut
properly
ut off
13
switchmountsaretight.Adjustmicroswitchbracketifnecessary.Checktheboxtoconfirmthattheswitcheswerebothproperlyset.
ary. Check the bo
14 EnsurecustomerconfirmstheHoodHeightispractical.Adjustthehoodheightasrequired.
Adjust
djust the hood h
VerificationofthefactoryTEMPBIAS:Probethebroiler’sthermocouplesimmediatelyafterasimulatedcookcycleandcomparethemtothe
iler’s thermocou
controloutputs.
0
ZONE
15
TRR(TopRightRear)
TLF(TopLeftFront)
0
OFFSET(
FSET ( F)
F)
ZONE
OFFSET( F)
BRF(BottomRightFront)
BLR(BottomLeftRear)
Runtheclamshellbroilerwithoutproductonthegratesandconfirmnormalfunctioningofthefollowing:
ut product o
AbilitytoputtheclamshellbroilerintoSLEEPMODE.
r int
in
16 Properfunctioningofgreenbuttontostart,stopandacknowledge.
ProperandnoisefreeoperationoftheExhaustFan.
Properfunctioningofthespeaker.Confirmvolumelevelwithstoreoperatorandadjustasrequired.
17 Ensureallpanelsaretightlysecuredandattachanytoolstoragebinsprovided.
Ifpossible,assistorobtainassistancefromstorepersonaltoperformproductintegritytestingonchickenensuringtheyfallwithintheaccepted
parameters.Recordtemperaturebelow:
18
RIGHTSIDE(0F)
1 3 5 7 9 LEFTSIDE(0F)
2 4 6 8 10 Verifysatisfactoryexhaustfansmokecapturethrucompletecookcycle.Adjusttheexhaustshutterasnecessaryandcheckboxtoacknowledge
adequatesmokecapture.
DONOTlevelorcalibrateplatenunlessproductintegritytesthasfailed.Ifcalibrationisrequired,callGarlandServiceforassistance.
19 LevelandCalibratetheplaten.Ensurethatthejamnutsaretightenedandthatallcapsareinplace.Recordcurrentplatenpositionnumber:
……………………….andconfirmthattheclamshellbroilerwasleveledandcalibrated.Powercyclethebroileraftercalibration.Gobackto18.
20 ConfirmTaylorGrillhasbeenremovedfromrestaurant.TaylorSerial#.............................
21
Problems/SpecialCircumstances/Damage: SUBMITTEDBY:
Name:
ACCEPTEDBY MANAGER:
Name:
Signature/Printname
Signature/Printname
SERVICEAGENCY: SUBͲAGENT(ifapplicable): Haveyoutrainedthestoreontheoperationofthe
clamshellbroiler?(30minutes)
Areyouafactorycertifiedtechnician?
Dateofcertification: Y
N
Y
N
Ihavebeenadequatelyinformedontheoperationofthe
clamshellbroiler,itsuseandgeneraloperation?
Ihavebeenadequatelyinformedonthemaintenanceof
theclamshellbroiler?
COMMENTS: Y
N
Y
N
Note:SeeInstallationOperationManualfordetailedinstructionsontheclamshellbroilerandcontrolfunctionality.
ThisformistobefaxedtotheRISECallCenter( 727Ͳ569Ͳ1247)[email protected] immediatelyuponcompletionfromtheChickͲfilͲAsite.
Part#4532160/Rev05
Page 16
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
FRONT CASTERS ADJUSTMENT
1. Turn the clamshell
broiler Green Power Main
Switch OFF. ( “0” position)
ON
OFF
6. Loosen caster jam nut by turning it clockwise
with a wrench.
7. Adjust the caster assembly by turning the caster
(brake on) clockwise to increase the height or
counterclockwise to decrease the height.
8. After the broiler is completely level, tighten
caster jam nut to secure the caster assembly.
IMPORTANT NOTE
DO NOT TOUCH CASTER NUT
2. Rear Casters are fixed - DO NOT ATTEMPT TO
ADJUST THEM.
3. Adjust the two (2)
front casters only.
On the caster assembly shown above there is a
nut used to assemble the swivel system - do not
use wrench on this nut. This nut is intended for the
caster swiveling system only.
4. Lock the caster using
the caster brake (Note:
applying the caster
brake system will lock
the wheel and the swivel
of the caster assembly).
5. Carefully raise front of unit slightly so that front
wheels are off the ground and no longer bearing
unit weight.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 17
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING
Check list for the top platen grate latch mechanism and the to the cowl assembly:
PPE
HOT SURFACE
Approved Personal
Protective Equipment
Must be worn
Grill Temperatures
Will Cause Severe
Burns
Objectives
Recognize basic Latch requirements:
• Identify the locking pin stages.
• Identify the grate anchor and the tether anchor.
Figure #2 shows the latch system in safety place.
How to unlatch top grate from cowl assembly.
Untighten knob counterclockwise approximately five turns
(as shown in figure #1), until grate drops approximately
1/4” to a safety lock, not allowing the grate to drop all the
way down (as shown in figure #2).
Simultaneously push the grate up while pulling the knob
out to release the grate as shown in figure #3. (Knob
does not come out of the cowl assembly) Grate can now
separate from the cowl assembly. Keep holding the grate
until the resting position.
Pull
Cowl Ass'y
Latch
Grate
Figure #1 shows the latch system locked in place.
Page 18
Figure #3 shows the latch completely un-latched from
the cowl assembly.
Important note: Hand support should be maintained
until the grate is fully locked in closed or open resting
position, to prevent the sudden drop of the grate
assembly.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
LATCH SYSTEM INTERNAL OPERATION - B, LATCHING
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
How to latch the top grate to cowl assembly.
While pulling the knob, with the other hand lift up the
upper grate, (as shown in figure #4).
Figure #6 shows the latch completely latching the grate
to the cowl assembly. Turn knob approximately 5 turns,
until you feel resistance.
Important note: Hand support should be maintained
until the grate is fully locked in place, to prevent the
sudden drop of the grate assembly.
Note: Ensure the upper grease shield is in the right
place aligning the two notches as shown above.
Pull
How to check:
Knob should be turned
clockwise only finger tight.
Ensure the bracket is tight,
in place and there is no
gap on either side of the
bracket.
Figure #4 shows the grate being moved up to latching
position.
Push
Incorrect:
Grate not in place, front side too low compared to rear
side.
Figure #5 shows the latch system passing through safety
lock area.
Push knob until latch passes through the safety lock
and into the locking position. The grate may have to be
moved slightly up/down.
Correct:
Grate in place, with consistent gap.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 19
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LOWER GRATE ADJUSTMENT PROCEDURE
Lower grates need to be at an even height or position relative to each other for proper cooking performance.
• Turn broiler off and disconnect power supply.
• Let the broiler grates cool down.
How to align lower grate assemblies.
PPE
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
Approved Personal
Protective Equipment
Must be worn
•
Raise upper platen
•
Lift up right and left lower grates.
Objectives;
•
Verify right and left lower grate alignment.
•
Make the proper adjustment to align grate as
required.
How to verify lower grate assembly align.
Figure #3 shows the stop block grate supports.
Figure #1, shows the the two lower grates.
•
Lower grates into the lower position as shown in
figure#1.
•
Using the block tool verify the alignment of the
grates.
Left Grate
Right Grate
Left Grate
Right Grate
Left Grate
•
Figure #4 shows the back panel screws.
Right Grate
•
Figure #2, shows possible lower grates positions.
•
Unscrew the four (4) screw, see figure #4 and
remove back panel, place it a side.
Using a socket with an extension, slightly loosen
the bolts of the stop block, two (2) bolts each
block,see figure #5
make proper adjustment according to the results.
Good, no adjustment required.
Grates proper adjustment required.
Page 20
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
LOWER GRATE ADJUSTMENT PROCEDURE, continuation
•
Tighten the four (4) bolts to secure the stop blocks
in place.
Figure #6, shows stop block with bolts.
•
Re-install the back panel and test the unit or
proceed with the upper platen levelling.
Figure #5 shows the back four (4) bolts of the
stop block.
•
Tap the stop blocks to move them up or down,
and gently move the grates until they are aligned.
.
As shown on figure #2
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 21
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
GAP CALIBRATION & UPPER PLATEN ASSEMBLY LEVELLING
The broiler upper platen grate/cowl assembly needs
to be parallel with lower grates for a maximum
performance. Follow the next steps for upper platen
calibration.
Objectives;
• Identify proper steps through the program.
• Identify locking pin on the platen arm assembly.
• Identify the proper adjustments required to level
the cowl assembly.
How to level top grate from cowl assembly.
Please review and follow these instruction accordingly;
1. Turn Broiler main
switch on and panel will
go to HOME SCREEN as
shown.
2. Select/press “SETTINGS”
3. Select “SUPER USER”
and enter password and
press RETURN, be aware
computer allows three
(3) attempts only.
6. Numeric keypad will show at the side, key in
dimension of the gauge being used in mils and
press “ Ý “ mark, for example, number 875 mils
should be entered if using gauge part number
4532541.
7. Select/press “Platen Position Set Point”
8. Numeric keypad will
show at the side, key
in number 2300 and
press enter. Number will
show in the “Set Platen
Position” box and platen
will rise.
4. Select “GAP
CALIBRATION” and press
“START”. The platen will
move down to the home
position, and the relative
platen position will be
shown in the “Current
Platen Position Box”
5. Select/press
“Calibration Instrument
Size”
9. Proceed with placing the gap tools in place;
position the gauges between the two lower grates.
If lower grates are uneven, place the gauge on the
lower of the two grates (note: although the lower
grates may be uneven at some places from front
to back, they should be flush at some point. If not,
than they should be adjusted before calibrating
gap, see lower grate adjustment procedure).
Page 22
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
GAP CALIBRATION & UPPER PLATEN ASSEMBLY LEVELLING, continuation
10. Select/press “Platen Position Set Point”
11. Numeric keypad will
show at the side. Key in
number that is 100 mils
“greater” than the gauge
being used and press
enter. (Enter 975 mils in
our example)
gauges
upper
grates
Figure 1 shows the adjustable system of the cowl assembly.
UPPER PLATEN LEVELLING
lower
grates
12. Upper platen will lower. Next step will be a
visual inspection to check if the gap between the
gauge and the upper grate are equal, both front
and back. If not, adjustment needs to be done
through the front adjuster nuts located on front of
the platen arm assembly as described in step 13 to
17. If no adjustment is needed, go to step 18.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
13. Using a flat screwdriver or the platen adjusting
tool (B), remove the platen grease caps and the lock
nut.
Figure 2 shows tool required for platen calibration.
14. Move next to the
adjuster nut and raise
or lower the front of
the upper platen, and
adjust until both gauge
gaps are equal using the
calibration tools “A&B” as
shown in figure 2.
Page 23
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
GAP CALIBRATION & UPPER PLATEN ASSEMBLY LEVELLING, continuation
15. After the platen is levelled, check to ensure that
for each adjuster nut, the “O” ring is not visible and
that at worst case the threaded portion is flush with
the arm.
Upper Platen Arm
Adjuster nut
thread portion
flush with
the Upper
Platen Arm
Adjuster Nut
Upper Platen Arm
Adjuster nut
O-Ring thread
portion not
visible
18. Use the platen “Platen Position Set Point” button
to slowly lower the platen until it is barely touching
the gauge blocks. Once touching, raise the platen
slightly (10 mils) to confirm that the blocks are
now loose, and then come back down 10 mils to
again establish contact. Adjust the platen height
as required to satisfy this 10 mils gauge movement
test. If the amount of contact is different front to
back, then do further adjustments of the platen
level to correct.
NOTE: TAKE CARE NOT TO SEND PLATEN TOO
FAR. MOVE IN SMALL INCREMENTS TO PREVENT
DAMAGE TO GRATES!
19. Select/press “Apply
Calibration” to lock in
calibration setting.
Adjuster Nut
Figure 3 shows the blocks in place.
16. Place & tighten the top lock nut and use the flat
wrench and a screwdriver to jam the lock with the
adjuster nut.
17. Replace the grease cap and tighten.
Page 24
20. Select/press “End
Calibration” to exit
screen. Calibration
completed
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
EXHAUST MOTOR FUSE REPLACEMENT
Warning: Always disconnect electrical power before removing panels.
ELECTRICAL
HAZARD
1. Turn the clamshell
broiler Main Green Power
Switch OFF. ( “0” position)
ON
OFF
3. Cartridge fuse holder located in the harness
contains a glass fuse inside and is show in the
picture above. Hold both ends and turn the right
end counterclockwise to open and remove fuse.
2. Remove front panel by removing the two (2)
Phillips screws on top as shown In the picture
above, save screws.
4. Check fuse and
replace with a new one if
needed. Install fuse in the
holder, hold both ends
and turn the right end
clockwise to close the
cartridge fuse holder.
5A
(size 0.185”dia x 0.57”)
Ensure the new fuse has
the right fuse rating.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 25
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
EXHAUST MOTOR ASSEMBLY REPLACEMENT
Warning: Always disconnect electrical
power before removing panels.
H OT B RO I L E R
Broiler temperature extremely high,
be very careful.
ELECTRICAL
HAZARD
Note: allow clamshell broiler to cool for approximately 20 minutes before performing this procedure.
1. Press the GREEN
button to lower upper
platen if not already
down.
6. Remove blower
wheel using a 3/32” Allen
wrench, if blower wheel is
not being replaced.
ON
OFF
2. Green turn the clamshell
broiler Main Power Switch OFF.
( “0” position)
Reinstall blower wheel to the motor
3. Disconnect the
electric conduit coupling
at the back of the broiler.
7. Be aware that the
shaft of the motor has a
small cut off at the end.
Allen Screw
Blower
Mounting
Hub Shaft
4. Gently pull the
coupling up allowing the
two (2) wire connectors
pass through the lower
part of the coupling
(note: do not pull hard as
coupling could damage
the wire connectors).
Motor Shaft
&
Mounting Hub
MUST FLUSH
Motor Base
5. Remove
the three (3)
thumbscrews
located around
the motor.
Page 26
Electric Motor Here
Motor
Shaft
8. Insert the blower mounting hub onto the motor
shaft aligning the Allen screw with the flat surface
on the motor shaft. The end of the motor shaft
must flush with the end of the blower mounting
hub leaving enough space between the base of the
motor and the blower wheel.
9. Tighten the Allen
10. Install motor
screw using a 3/32” Allen assembly reversing
wrench.
steps 1 to 5.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
LOWER GRATE REPLACEMENT PROCEDURE
•
•
Turn broiler off and disconnect power supply.
Let the broiler grates cool down.
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
How to replace lower grates assembly.
1. Remove the oil
tray assembly and the
grease drawer.
2. Using Phillips #2
screwdriver remove the
two (2) screws on top
and three (3) screws on
front of upper front and
remove panel. Similarly
remove two (2) screws
retaining lower control
panel and remove
panel. Disconnect USB
cable from housing
panel.
3. Remove the six (6) screws retaining the left side
panel using the same screwdriver in step #2.
4. Disconnect the thermocouple from the System
Interface Board (SIB) located on the right side of
the unit. The connector on the right represents the
left bottom grate and the connector on the left
represent the right bottom grate (photo above).
5. Disconnect the element grate connection
located behind the lower front panel. Cut ties to free
wires.
6. Using a Phillips #2 screwdriver disconnect the
grate ground wire from the pivot tube (photo below)
7. Remove the two (2) 1/2” nuts from the pivot
bushing, put the safety lower grate switch a side.
8. Remove the two (2) carriage
bolts, save them for later use.
9. Remove the pivot bushing
assembly, save part for the reassembly.
10. Lift up grate, push it forward to
remove grate from rear bushing,
and take grate completely out of the
broiler.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
11. To install
a new grate,
reverse the
process.
Page 27
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LOWER INFRARED ELEMENT REPLACEMENT PROCEDURE
First step will be safety;
• Turn broiler off and disconnect power supply.
• Let the broiler grates cool down.
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
Procedure on how to replace lower infrared
element assembly.
1. Remove the
oil tray assembly
and the grease
drawer. Remove
the top front
panel and the
lower front panel
using a Phillips #2
screwdriver.
2. Disconnect the infrared
element connectors and
remove wire free from cable
tie.
4. Gently remove the old lower infrared element
and replace the new one.
5. Replace and tighten the four (4) 7/16” size hex
bolts & nuts (element bracket).
6. Reconnect the new 7. Test Broiler and then
infrared elements end Reinstall front panels.
terminals connectors.
3. Remove the four (4) 7/16” hex bolts & nuts from
the front of the broiler.
Page 28
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
UPPER GRATE ELEMENT REPLACEMENT PROCEDURE
First step will be safety;
• Turn broiler off and disconnect power supply.
• Let the broiler grates cool down.
HOT SURFACE
Grill Temperatures
Will Cause Severe
Burns
PPE
Approved Personal
Protective Equipment
Must be worn
Procedure on how to replace upper grate element
assembly.
1. Lower the top platen
and remove top rear panel,
four (4) screws using Phillips
#2 screwdriver.
4. Release the grate from
the front latch system,
for more information see
“Latch System Internal
Operation” in this manual.
5. Lift up the cowl
assembly, remove
the grease shield and
then remove the grate
assembly by sliding it
forward.
6. Careful, the grate is
very heavy.
7. To Instal a new upper grate reverse the process.
2. Disconnect all
connectors and cut the ties.
3. Remove the two (2) 1/8” Allen screws from the
top of the arm assembly and slide out the pin.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 29
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
READING THE LED’S FROM SOFTWARE INTERFACE BOARD (SIB)
Reading the LEDs - SIB
The SIB has a number of LEDs performing different functions. For the Service Technician, the most important ones are numbers 1, 6, 7, 10, 11, and 12.
If LED 1 is not blinking there may be an issue with the high voltage power or with the ribbon cable to the SSRB.
LED 6 & 7 reflect the status of the Home and Upper reference switches. At least one of these must ALWAYS be on.
→ When the platen is down (at or below the Home switch), LED 6 is OFF
→ When the platen is up (at or below the Upper switch), LED 7 is OFF
→ When the platen is between these positions, LED 6 and 7 are ON
LED 10 and 11 indicate that the platen motor is moving or trying to move.
LED 12 indicates a problem when the platen motor is moving or trying to move, such as over-current.
If the actuator check validates a good actuator and the platen still gets stuck, or shuddering, or UI displays error# 2, then some
mechanical adjustment may be done, such as releasing the seals and seal caps (2 screws); move platen a few times up/down. If no
change in behavior before or after tightening back the seal caps, change actuator.
Location
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Page 30
Color
Red
Red
Red
Red
Red
Amber
Amber
Green
Blue
Blue
Green
Red
Green
Green
Green
Name
Pwr Synch
Debug 1
Debug 2
Debug 3
Debug 4
Home
Upper
Heartbeat
Green Button
Motor Down
Motor Up
Motor Fault
12v Power
5v Power
3.3v Power
Meaning
Blinks when high voltage detected from SSRB
On during normal operation
Blinks during normal operation
Blinks rapidly during normal operation
Blinks when SIB software updates, lights if error between SIB and UI
On until platen is at the home switch (or lower)
On until platen is at the upper switch (or higher)
Blinks during normal operation
Lights while green button pressed
Lights while platen motor moving down
Lights while platen motor moving up
Blinks momentarily during boot and if motor goes over current
Constant when power supply connected
Constant when power supply connected
Constant when power supply connected
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
READING THE LED’S FROM SIB - DIAGNOSE PLATEN ERRORS
Position Indicators
Check the amber LEDs 6 & 7 on the SIB:
LED 6 (HOME)
LED 7 (UPPER)
ON
OFF
PLATEN MUST BE UP (AT OR ABOVE THE UPPER SWITCH)
OFF
ON
PLATEN MUST BE DOWN (AT OR BELOW THE HOME SWITCH)
ON
ON
PLATEN MUST BE BETWEEN THE HOME AND UPPER SWITCHES
OFF
OFF
ERROR - AT LEAST ONE LED MUST BE ON
If the platen position does not correspond to the LED pattern, check that the Position Sensor connector is
properly seated on the SIB (front left corner) and that it is wired correctly.
Motion Indicators
Check the LEDs 10, 11 & 12 on the SIB:
LED #
COLOR
10
BLUE
MOTOR IS MOVING DOWN
11
GREEN
MOTOR IS MOVING UP
12
RED
ERROR - MOTOR IS OVERCURRENT
If LED 10 or 11 is lit, the motor is trying to move the platen. If LED 10 is lit and platen is at the bottom the motor
may be on the lower overtravel switch. Similarly, if LED 11 is lit and platen is fully open the motor may be on the
upper overtravel switch.
If LED 12 is lit or blinking while the platen is moving, the SIB has detected an overcurrent condition, and there
may be binding or an obstruction at some part of the mechanism.
Check that the motor encoder connector is properly seated on the SIB (front middle-right) and that it is wired
correctly.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 31
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
READING THE LED’S FROM SIB - PLATEN HOMING
Platen Homing Behavior
At the start of the homing process, the controller first determines if the platen is at the upper switch. If it is, the
platen starts moving down. Otherwise, the platen moves up by as much as 1000 mils before moving down.
If platen starts at or above the upper switch:
LED 6
(amber)
Home
ON
ON
ON
OFF
OFF
ON
LED 7
(amber)
Upper
OFF
OFF
ON
ON
ON
ON
LED 10
(blue)
Down
OFF
ON
ON
ON
OFF
OFF
LED 11
LED 12 (red)
(green)
Up
Overcurrent
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
ON
OFF
ON
OFF
ON
OFF
OFF
ON
OFF
ON
OFF
OFF
OFF
OFF
Initial LED state
Platen starts moving down
Platen continues to move down
Platen reaches home switch
Platen begins to move back up
Platen continues to move up
Platen continues to move up, past upper
switch *
Platen stops at hood height
If platen does not move up past the upper switch, go to Settings/Hood Height calibration to check setting.
If platen starts below the upper switch:
LED 6
(amber)
Home
ON or OFF
ON or OFF
ON
LED 7
(amber)
Upper
ON
ON
ON
LED 10
(blue)
Down
OFF
OFF
OFF
LED 11
(green)
Up
OFF
ON
ON
ON
ON or OFF
OFF
OFF
ON
ON
OFF
OFF
ON
ON or OFF
ON
ON
ON
ON
ON
ON
ON
OFF
OFF
OFF
OFF
OFF
ON
ON
ON
OFF
OFF
ON
ON
OFF
OFF
OFF
LED 12 (red)
Overcurrent
OFF
Initial LED state (Home may be OFF or ON)
OFF
Platen starts moving up
OFF
Platen continues to move up
Upward motion stops (Upper may be OFF or
OFF
ON)
OFF
Platen starts moving down
OFF
Platen continues to move down
OFF
Platen reaches home switch
OFF
Platen begins to move back up
OFF
Platen continues to move up
Platen continues to move up, past upper
OFF
switch *
OFF
Platen stops at hood height
If platen does not move up past the upper switch, go to Settings/Hood Height calibration to check setting.
Overcurrent LED 12 may blink momentarily as motion starts or stops. If it stays lit or blinks continually, actuator
motor is drawing high current and may be binding or obstructed.
Page 32
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
READING THE LED’S FROM SSRB
Reading the LEDs - SSRB
The SSRB has one LED per heater. The LEDs blink in proportion to the power being delivered to each heater:
→ An LED that is always on (or nearly always) is receiving maximum power.
→ An LED that is off is receiving no power.
→ An LED that is blinking is receiving some power.
Location
1
2
3
4
5
6
Color
Red
Red
Red
Red
Red
Amber
Name
Pwr Synch
Debug 1
Debug 2
Debug 3
Debug 4
Home
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Meaning
Blinks when high voltage detected from SSRB
On during normal operation
Blinks during normal operation
Blinks rapidly during normal operation
Blinks when SIB software updates, lights if error between SIB and UI
On until platen is at the home switch (or lower)
Page 33
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
CLAMSHELL BROILER ACCESSORIES
Note: Accessories will be available for the broiler launch period and later can be purchased through
the Chick Fil A warehouse. (subject to change)
Disposable
Disposab Front Tray
Front Tray
Brush Holder
Hi Temperature
Grill Brush
Nugget Rack
Scraper (not stored on broiler)
Brush Handle
Cambro Insert
(not used on broiler)
Oil Roller Handle
Nugget
ugget Rack Holster
Page 34
Oil Roller
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
USE AND CARE
Operation
IF FOR ANY REASON THE ELECTRICAL POWER IS INTERRUPTED OR THE CIRCUIT BREAKER IS TURNED
OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF.
CONTACT A FACTORY AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE
THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT
http://www.garland-group.om
Shutdown
Turn main switch to the “OFF”, “0” position
For extended shut down periods, turn main
switch “OFF” “0” position, and unplug the
electrical power cord.
NOTE: Do not abuse the appliance by leaving at
high temperature setting when not required.
Warnings
Do not use an extension cord to connect this
appliance to a power supply.
Do not use this appliance if the power cord is
damaged.
Do not attempt to repair a damaged power cord.
Do not expose the power cord to heat and be
careful not to damage the cord by pinching or
rubbing on sharp edges.
Do not attempt to service this appliance unless
you are a factory authorized service technician as
it will void your warranty.
This appliance is intended for commercial use
only and should only be operated by fully trained
and qualified personnel.
The electrical power supply must be
disconnected prior to cleaning, maintenance or
service.
Do not sit or stand on the appliance under any
circumstance. Serious injury and damage to the
operator, appliance and/or property could result.
Do not operate the appliance unless all panels
and covers are installed.
Ensure that the unit does not contain food debris
or is obstructed in any way. A clean cooking
surface is imperative for proper operation.
Do not clean the unit with a power washer.
Use only stainless steel, wood or plastic tools as
supplied to scrape off heavy deposits or oil.
This appliance is not approved for power
washing.
Do not use generic steel scrapers or knives, as
iron particles may become embedded and rust.
The appliance generates
significant amounts of heat and
the operator should take care
when touching accessible surfaces
that are likely to get hot. Areas
HOT SURFACE
close to the cooking surface
including side panels may get hot enough to
burn skin.
NEVER USE STEEL WOOL.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
The Grease Box should be emptied as required.
Do not allow it to overfill.
Page 35
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
USE AND CARE, continuation
Do not cool off a hot broiler with ice. The use of
ice may damage the castings, crack the welds, or
warp the broiler grate castings which will void
the warranty.
Once the unit has cooled, external stainless steel
panels should be cleaned using a mild detergent
and/or a food-safe liquid cleaner designed to
clean stainless steel. If necessary to use a nonmetallic scouring pad, always rub in the direction
of the grain in the metal to prevent scratching.
Wash a small area at a time and rinse the
washed area with a clean sponge dipped into a
disinfectant and wipe dry with a soft clean cloth
before it can dry.
It is recommended to clean the control screen
only with a damp soft cloth.
Use only stainless steel, wood or plastic tools
to scrape off heavy deposits or oil. Do not use
ordinary steel scrapers or knives, as iron particles
may become embedded and rust. NEVER USE
STEEL WOOL.
Rinse with clean water and wipe away residue
with a clean, dry cloth.
The grease drawer should be emptied as
required. Do not allow it to overfill.
Scrape the grease trough and chute, directing
any grease/debris into the grease drawer. Once
cool enough to handle, empty grease drawer,
scraping out stubborn grease/debris and wash
drawer in a hot soapy solution.
Service Maintenance
Any maintenance involving the disassembly of components should be performed by a factory
authorized service technician as part of a regular kitchen maintenance program. Regular (at least
6 month intervals) inspection should be done to verify performance and make any necessary
adjustments to the appliance. In addition, cleaning behind the front panel should also be done by a
factory authorized service technician during regular maintenance.
Service and Parts
If for any reason this appliance requires service, contact The Garland Technical Service Department
at 1-855-586-1542. All repairs must be performed by a qualified technician, using genuine Garland
replacement parts or there will be a risk of voiding the warranty.
Refer to the rating plate found on the right exterior side of the unit, when calling for service. The plate
contains the model and serial numbers for your appliance. Properly identifying the appliance will
ensure the factory, or your local service agency provide faster and more accurate service.
Page 36
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CLEANING AND MAINTENANCE
IMPORTANT NOTE:
THIS APPLIANCE WILL WORK AT MAXIMUM PERFORMANCE AND LAST LONGER IF IT IS PROPERLY MAINTAINED.
FOLLOWING A CLEANING SCHEDULE AND HAVING THE UNIT CHECKED AT LEAST ANNUALLY BY AN
AUTHORIZED SERVICE AGENT ARE RECOMMENDED.
(Always check with Chick-fill-A store Manager for latest cleaning information)
CAUTIO
N
Cleaning
in
Process
IT IS THE USER’S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY
CLEANING AND MAINTAINING THE APPLIANCE ON A REGULAR BASIS. GARLAND WILL NOT BE
RESPONSIBLE FOR DIMINISHED PERFORMANCE AND/OR DAMAGE, OR FIRES RESULTING FROM
MISUSE AND/OR POOR CLEANING AND MAINTENANCE PROCEDURES.
Daily Cleaning (at the end of the day)
PPE
HOT SURFACE
Warning: Always disconnect
electrical power before cleaning
accessible panels.
Grill Temperatures
Will Cause Severe
Burns
Approved Personal
Protective Equipment
Must be worn
ELECTRICAL
HAZARD
3. Remove oil/roller tray
insert and discard
canola oil left in the
pan.
1. Press the GREEN
button to raise
upper platen; allow
clamshell broiler to
cool for approximately
20 minutes before
cleaning.
4. Disassemble oil roller
by sliding roller off of
handle.
Eye protection or face
shield must be used for
the following steps.
2. Turn the clamshell
broiler Main Power
Switch OFF. (Green
Main Power switches
are set at the ON:”I”
and OFF: “0” position)
ON
OFF
Protect your Hands
Wear Glove
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
5. Take all cooking tools and holders to
compartment sink to be washed.
6. Release upper broiler
grate in order for
surfaces behind grate
to be cleaned.
• With the broiler
upper platen in the
raised position, rest
gloved hand in place
to catch upper grate
when it is released.
•
Turn knob counterclockwise until grate is
released. This may require 5 or more turns to
unlatch
Page 37
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
CLEANING AND MAINTENANCE, continuation
7. Remove upper
grease shield out
of the broiler lid.
Wash, rinse, sanitize,
and air dry until
compartment is dry.
8. Wipe surface with
damp towel, until
clean. Use detailing
tool if excessive
carbon buildup is
present.
9. Clean areas not
accessible during
daily broiler cleaning.
Wipe inside of
stainless steel edges
around broiler grate.
11. Wipe the hinges and surrounding areas
between the cowl assembly and the grate until
clean, with a damp cloth as shown above. Avoid
catching fingers in the mechanism.
12. Brush upper heating
elements and areas of
heavy build-up using
broiler brush.
13. Replace upper grease
shield and return
upper broiler grate to
position.
• Raise grate to just
below lid or cowl.
• Pull knob out to allow
grate to slide into
place.
• Continue supporting
weight of grate until
knob is completely
tightened.
10. Clean areas at the far end of the broiler grate
assembly. Wipe clean with a damp cloth all the
grease accumulated in that area as illustrated
above.
Note: Ensure that the upper grease shield is in
the right place aligning the two notches as shown
above.
Page 38
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CLEANING AND MAINTENANCE, continuation
14. Tighten knob
completely, until
bracket touches the
cowl assembly, but
do not over-tighten.
Ensure broiler grate is
tight up to the cowl
assembly. The grate
should be parallel to
the cowl assembly.
18. Scrape grate surfaces
that are now exposed,
first with tooth side
of detailing tool,
then with smooth
side. Brush heating
elements and area of
heavy build-up using
broiler brush.
(see previous latching
instructions)
15. Brush upper broiler
grate with broiler
brush, from front to
back, to push debris
towards the back of
broiler.
16. Brush the lower
broiler grates with
broiler brush. Brush
from front to back .
17. Use detailing tool
to raise each half of
lower grate.
Careful not to drop grates
while they are raised.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
19. Use detailing tool to
lower grate halves
back into a lower
position.
20. Remove skirt on each
side of lower broiler.
Lift each one straight
up from the sides,
then tilt until skirt is
clear of broiler.
Important Note: Be careful not to get Kay QSR
super contact cleaner on the grates.
21. Use Kay QSR super
contact cleaner to
clean stainless steel
edges around upper
and lower grates.
• Wring out a clean,
sanitized towel and
spray with Kay QSR
super contact cleaner.
Page 39
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
CLEANING AND MAINTENANCE, continuation
• Turn towel over and
wipe surface again to
remove excess cleaner.
Important Note: Roller brushes should be
cleaned daily and discarded at the end of the
week.
Tip: Cleaning Instructions are guidelines. Clean
more frequently if needed.
CAREFUL!
CRUMBS COULD STILL BE WARM.
BE AWARE; CRUMBS MUST BE
COOL BEFORE DISCARDING
IN TRASH CAN
22. Slide out grease
drawer.
• Remove crumb baffle.
• Scrape crumbs from
baffle and grease
drawer with metal
spatula and discard in
trash can.
23. Rinse crumb baffle,
grease drawer and
detailing tool with
sprayer at the kitchen
sink.
• Remove grease
drawer and empty.
• Clean grease drawer,
crumb baffle and
scraper with hot water.
24. Remove any
remaining carbon
build-up with metal
spatula
•
Clean brush tool
with hot water at the
compartment sink.
Page 40
25. Discard used oil
roller pads. New ones
should be used when
assembling oil roller
for the next day.
26. Wash, rinse, sanitizer and air -dry crumb baffle,
grease drawer, detailing tool, broiler brush,
nugget screen, lower broiler skirts, oil/roller
tray, roller pan, oil roller and handle.
• Wash, rinse, sanitize
and air-dry all parts in
kitchen sink.
•
Replace all parts after
cleaning.
27. Clean all exterior broiler surfaces
• Wring out a clean, sanitized towel well and
spray with degreaser solution.
• Wipe all exterior surfaces.
• Turn towel over and wipe surface again to
remove excess degreaser.
28. Sanitize all exterior broiler surface
• Wring out a clean, sanitized towel well and
spray with sanitizer.
• Wipe all exterior surfaces.
• Leave sanitizer on surfaces for at least 15
seconds to kill any remaining bacteria.
• Turn towel over and wipe surface again to
remove excess sanitizer.
• Clean the control screen only with a damp soft
cloth.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CLEANING AND MAINTENANCE, continuation
29. Reinstall parts
removed for cleaning,
after they have airdried.
33. Remove exhaust
tray, wring out a
clean, sanitized
towel and spray
with degreaser
solution. Turn towel
over and wipe
surface to remove
grease.
30. Press the GREEN
button to lower
upper platen; Turn
the clamshell broiler
Main Power Switch
OFF (Green Main
Power switches are
set at the OFF: “0”
position).
31. Remove the three
(3) thumb screws
located around the
motor.
Important: Be gentle
with the electrical
conduit when
removing motor,
electrical conduit is
not designed to be
disconnected. Do not
attempt to disconnect
the motor conduit.
34. Spray the exhaust tray and housing with
degreaser solution. They can be cleaned in the
sink to remove grease/debris.
35. Place exhaust tray,
housing & motor in
place and tighten
the (3) thumb
screws manually by
hand.
32. Lift up the motor, and spray blower wheel
with degreaser solution. It is recommended
to perform cleaning over a towel/rug/paper
for easy disposal of the falling debris. Rest the
upper blower assembly safe with all other parts
are cleaned and returned.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 41
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
CHICKEN PRODUCT PLACEMENT
(Always check with Chick-fill-A store Manager for latest cooking methods)
This procedure is used to cook marinated chargrilled
filets, unmarinated Chick-fil-A filets and Grilled
Nuggets on the Garland clamshell broiler.
3. Load raw chicken onto broiler.
Before you begin loading chicken, be sure to…
≠ Verify that chicken has been thawed (35°-40°F
/ 1.7° - 4.4°C). Chicken that is not completely
thawed will not cook properly and may not reach
the internal product temperature required to kill
bacteria (165°F / 74°C).
≠ Verify that enough chicken for current batch has
been fileted.
≠ Verify remaining shelf life and quality of chicken.
Notify your Supervisor or Operator if any chicken
has passed its expiration date.
≠ Keep chicken refrigerated until immediately
before grilling so it will maintain an internal
product temperature of 40°F / 4.4°C or lower.
≠ To avoid flavor transfer, use separate yellow trays
for transferring chargrilled filets and Nuggets/
Chick-fil-A filets to broiler.
≠ Store yellow tray (and yellow-handed tongs,
if used) in refrigerator when not in use to help
prevent bacterial growth.
Ingredients
Raw filets (chargrilled
or Chick-fil-A filets)
Raw Nuggets
Equipment/Items
Yellow food service
gloves
Quantities
•
Fillet:
— Ensure that oil has been applied to lower and
upper broiler grates.
— Load up to 10 filets on broiler (5 rows of 2
filets), working from front to back.
— Position filets so they are centered on left
half or right half of lower broiler grate (not
overlapping outer or inner edges of broiler
grate).
2
Designated yellow
trays
Up to 10 per batch
Up to 40 per batch
Used For
Load of 2 filets
Handling raw chicken
Working with raw chicken
Transferring raw
chargrilled filets to broiler
Transferring raw Nuggets/
Chick-fil-A filets to broiler
2. Notify Boards person that filets are ready for
cooking. This will alert Boards person to prepare
broiler.
Load of 4 filets
10
9
6
1. Remove chicken from refrigerator and place it on
designated yellow tray.
Page 42
2
1
5
Yellow apron
4
3
1
2
3
8
7
4
6
4
5
3
1
2
1
Load of 6 filets
Load of 10 filets
— Place filets with smooth side down because
best broiler marks will show on smooth side.
— Point tips of filets to outside of broiler, so that
thickest portion of filet is in center of broiler.
— Make sure filets do not touch.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CHICKEN / NUGGETS PRODUCT PLACEMENT
•
Nuggets:
— Ensure that Nugget screen is in place on lower
broiler grate and that oil has been applied to
screen and upper broiler grate.
Cook only the amount of chicken that will be served
within 30 minutes. Never cook more than designated
amount at a time.
Do not use butter-flavored oil to coat broiler grates
4. Notify Boards person that chicken is loaded and
ready to be cooked.
5. Remove raw chicken transfer pans (and any
utensils used) from Boards area while Boards
person lowers broiler lid.
6. Refrigerate transfer pans (and any utensils used)
to minimize risk of bacterial growth.
— Load up to 40 Nuggets starting at front of
broiler; spread Nuggets out evenly on Nugget
screen.
— Keep Nuggets at least ½” from edge of broiler.
— Make sure Nuggets do not touch. Nuggets
that touch will stick together and will not cook
properly.
7. Clean and sanitize yellow tray (and any utensils
used) every 4 hours.
— Take items to sink after 4 hours of use.
— Wash, rinse, sanitize and air-dry. This breaks
bacterial growth cycle and reduces food safety
risks.
CAUTION: If broiler sounds warning tone while
loading product, step back from broiler immediately
to avoid risk of being burned when broiler lid closes. If
this happens, ask Boards person to reset timer.
To avoid cross-contamination, never touch broiler
without first removing yellow gloves and washing
and sanitizing hands.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 43
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
BACON / SAUSAGE PRODUCT PLACEMENT
(Always check with Chick-fill-A store Manager for latest cooking methods)
Before you begin cooking bacon or sausage, be
sure to:
≠ Verify that broiler is clean. If any burned
food particles or carbon build-up appear on
upper or lower broiler grates, clean them with
broiler brush. (See Garland Broiler: Cleaning
Garland Broiler after Each Batch).
to finish loading product within 3 minutes, press
ABORT icon to reset 3-minute timer
3. Load bacon or sausage on broiler.
•
Bacon:
— Load up to 30 half-slices of bacon on broiler,
working from front to back. Position slices
horizontally on broiler grates.
≠ Verify that Duke holding station has been
pre-heated, that compartment for holding
sausage (SAUS) has a black, solid lid (SOLD)
and that compartment for holding bacon
(BACN) has a gray, vented lid (VENT).
Ingredients
Bacon half-slices
Sausage patties
Equipment/Items
Used For Clear food
service gloves or
metal-handled tongs
Food film
Dated and labeled
stickers
Metal spatula or metalhandled tongs
Duke holding pan
Quantities
Up to 30 per batch
Up to 10 per batch
Used For
— Position bacon half-strips so they are on left
half or right half of lower broiler grate (not
overlapping outer or inner edges of broiler
grate).
— Make sure bacon half-strips do not touch.
Placing bacon or sausage
on broiler
Wrapping unused bacon
or sausage
Monitoring shelf life
Removing cooked bacon
or sausage from broiler
Holding bacon or sausage
•
Sausage:
— Load up to 10 sausage patties (5 rows of 2
patties), working from front to back.
1. Remove thawed bacon or sausage from
refrigerator. Cook only amount that will be used
within 30 minutes.
2. 2. Press PRESS & GO icon to bring broiler out
of standby mode, if needed. Display will show
available products to be cooked on the broiler.
It is NOT necessary to coat broiler grates with oil when
cooking bacon or sausage.
CAUTION: To save energy, broiler will automatically
close and enter sleep mode unless a cooking cycle
is started within 3 minutes from end of previous
cooking cycle.
•
Load bacon or sausage as soon as broiler is ready.
•
If unexpectedly delayed so that you are not able
Page 44
— Position sausage so that patties are centered
on left half or right half of lower broiler grate
(not overlapping outer or inner edges of broiler
grate).
— Make sure sausage patties do not touch.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
CAUTION: If broiler sounds warning tone while
loading product, step away from broiler immediately
to avoid risk of being burned when broiler lid closes.
Then reset timer.
7. Press Start icon (Ý) when beeper sounds. (When
cooking cycle is complete, broiler lid will open
automatically and REMOVE will show on display.
Timer will continue to beep until icon is pressed).
Do not use butter-flavored oil to coat broiler grates
8. Inspect color of cooked bacon or sausage, using
Test Quality Photos as guideline.
4. Start cooking cycle.
— Press appropriate product icon.
— Press START button to close lid immediately.
— Broiler display will identify product being cooked
(BACON or SAUSAGE) and remaining cook time.
— It is important to press correct product icon
because broiler has individual settings for each
product.
— If wrong product icon is pressed, the product
selection can be changed within first 30 seconds
of cook cycle.
— Press and release ABORT icon.
— Press correct PRODUCT icon.
— Press START icon.
— After 30 seconds, if cook cycle is stopped the
product must be discarded because it will not be
completely cooked
5. Return unused bacon or sausage to refrigerator.
At end of day, wrap unused bacon in food film to help
prevent flavor transfer. Make sure dated and labeled
sticker is attached; sticker must reflect date package
was opened.
If sausage or bacon fails to match color requirements
in Test Quality Photos, cook batch for an additional
45 seconds, by pressing the (0:45) icon. Lid will close
during additional cooking time.
9. Transfer bacon or sausage to holding pan with
metal spatula. Spread product out in holding pan
so it will not touch lid.
10. Hold bacon or sausage according to current
procedure. (See Boards–Breakfast: Bacon and
Sausage).
HOLDING TIME for cooked bacon or sausage (140°F
or higher), from time cooked until served, should not
exceed 30 minutes.
11. Clean broiler surfaces with broiler brush after
each batch. (See Garland Broiler: Cleaning
Garland Broiler after Each Batch).
12. Press SLEEP icon (moon icon) to lower broiler lid if
next batch will not be cooked immediately.
SHELF LIFE for bacon (40°F or lower), from time
package is opened until bacon is cooked, is 7 days.
SHELF LIFE for sausage (40°F or lower), from time
thawed until cooked, is 7 days
6. Verify that bacon holding pan or sausage holding
pan will be empty before new batch finishes
cooking.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 45
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
DESCRIPTION OF CLAMSHELL BROILER CONTROL
easyToUCH™ HOME & RECIPE SELECTOR PAGES
PRESS & GO - Used to access the
preheat and cooking modes of the
broiler.
MENUS - Used to add, edit, and
delete Menus from the library.
A Menu is a collection of cook
recipes. Password protected.
SETTING - Used to change certain
settings, such as date, time, and
volume. Password protected.
RECIPES - Used to add, edit, and
delete Recipes from the library.
A Recipe consists of the cooking
times, temperatures, and platen
gaps for preparing a food item.
Password protected.
CLEAN MODE - Used to put the
broiler into Clean mode. When
the broiler is set to enforce the
cleaning schedule, using the Clean
Mode resets the cleaning counter
LOCK - Used to temporarily
lock the touch screen. Locks the
touch screen for six (6) seconds
to prevent accidental key presses
when wiping the screen
HOME - Returns to the Home
screen, the launching point for
Cooking and programming modes.
When the home screen is showing,
the heaters are off.
SLEEP - Used to enter sleep mode.
In Sleep mode, the platen lowers to
conserve energy while the broiler
is inactive
DIAGNOSTICS - Select to view
diagnostics screens. Password
protected.
COOK CYCLE CHANGE - Used
to adjust a recipe’s cook time or
platen gap, if required to achieve
food safety and quality standards
LANGUAGE - Used to change the
language of on-screen prompts.
Only available if other languages
have been pre-loaded on the
broiler.
TEMPERATURE - Used to view the
temperature settings and actual
temperature in each zone.
Page 46
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
easyToUCH™ OVERVIEW
Clamshell Broiler Operating Modes:
The Clamshell Broiler operates in several modes
accessible using the easyToUCH™ screen. All modes
except for Sleep are selected from the Home screen.
Clean mode may be selected from the Home screen
or from Press & Go (cook) mode.
Press & Go mode is used to select menus, preheat the
broiler, and cook recipes. The broiler will not preheat
unless Press & Go has been selected. If multiple
menus have been set up, select the appropriate
menu to ensure the broiler preheats to the correct
temperature.
The recipes stored by the broiler contain the cooking
profiles (times, temperatures, and platen gaps) for
various products.
If multiple menus have been set up, each may contain
different recipes. To change the menu, select the
“Menu” button at the top of the easyToUCH™ screen.
Sleep mode lowers the platen to conserve energy
while the broiler is not in use while keeping it ready
to start a cook cycle. The broiler may be configured
to enter Sleep mode automatically after a period of
inactivity, depending on the set up.
To enter Sleep mode manually, press the Sleep
icon. The upper grate will lower, and the broiler will
maintain the set temperatures.
To exit Sleep mode, select WAKE on the easyToUCH™
screen or press the GREEN pushbutton. The upper
grate will rise and the broiler is ready to cook.
To stop the broiler from automatically entering Sleep
mode, elect the red ‘X’ on the easyToUCH™ screen or
press the GREEN pushbutton. The upper grate will rise
and the broiler is ready to cook.
Clean mode has two functions: it resets the cleaning
counter and brings the broiler to the appropriate
temperature for cleaning.
By putting the broiler into Clean mode before
cleaning the broiler, the cleaning reminder is reset
to zero and the “Cleaning Reminder” prompts are
suppressed. If the cleaning schedule is enforced, at
some point the broiler must enter Clean mode before
cooking may resume.
If a cleaning temperature has been set, Clean mode
will bring the broiler to the set temperature prior to
starting the cycle. (A cleaning temperature may be
specified if required by the cleaning procedure or
cleaning chemicals.)
OTHER easyToUCH™ SCREENS
Cook Cycle Changes:
To ensure a quality product, the cook time and platen
gap of a recipe may be changed prior to starting the
cook cycle. Using the Cook Cycle Change screen, time
can be added or subtracted from the end of a recipe
and the platen gap can be opened or closed.
Changes to a recipe can also be cleared by pressing
the “C” button on the Cook Cycle Change screen.
When a recipe has been changed, the recipe will have
a “+” indicator on the Recipe Selector screen, and the
cooking progress screen will show the adjustments to
the recipe.
To change the cook cycle, select a recipe then press
the “+” icon. The Cook Cycle Change screen appears.
Using the up and down arrows, the time and the
cook gap can be adjusted within certain limits. The
changes will apply until the power is turned off.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 47
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
easyToUCH™ OVERVIEW, continuation
Temperatures:
Grates Open:
The temperature screen shows the actual and the
set point temperatures at each thermocouple, and
whether that zone is heating or at temperature.
- For safety, an interlock switch cuts power to
the heaters when the grates are open for ’routine
cleaning. A warning message is displayed until the
grates are returned to the operating position.
The temperature screen can be displayed by pressing
the icon in the top right corner when cooking,
cleaning, sleeping, or preheating. Press the Back
arrow or Check mark to return to the previous screen.
Note - if the main power is switched off, the power
is already cut to the heater and easyToUCH™ screen,
and the message does not appear.
Warnings and Alerts:
Too Cool/Too Hot - If the broiler temperature is too
cool to properly cook a recipe, a Too Cool to Cook
message appears. The broiler will not allow the cook
cycle to start until it has heated to the minimum
required starting temperature.
Shutdown:
Press the Home icon to exit Press & Go mode and turn
off the heaters.
ON
+
OFF
Fully power off the broiler and the easyToUCH™
screen using the main power switch.
Cleaning Reminders:
Similarly, if the broiler is too hot, a Too Hot to Cook
message is displayed while the broiler cools.
In either case, another recipe can be selected while
waiting. If the broiler is at the right temperature to
cook the newly selected recipe, cooking can start
immediately.
Page 48
If a cleaning schedule has been set, a message will
appear on the screen when cleaning is required
based on the number of cook cycles. Select the tick
mark if the broiler will be cleaned immediately, or “X”
to continue cooking.
If the broiler is set to enforce cleaning schedule and
the cleaning reminder has been bypassed too many
times, easyToUCH™ eventually displays the Cleaning
Required screen (p. 32 from the wireframes).
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
easyToUCH™ OVERVIEW, continuation
START UP COOKING:
The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are
not intended to be an exact representation of those displayed on the broiler.
ON
OFF
1. Switch the broiler
on using the main
power switch.
7. Cooking time.
2. The easyToUCH™ screen illuminates with the display
briefly showing the software version (white text on black
background).
3. When the Home
screen appears, select
Press & Go (Do not
hit Press & Go until
platen completes its
homing sequence).
4. The broiler will start preheating using the
temperatures from the selected menu and the preheat
progress will be displayed.
8. Cooking Done.
9. Discard
product.
10. Back to product
selection.
5. Following preheat the broiler enters a soak
period, allowing the temperature to stabilize
throughout the upper and lower grates.
6. The broiler is
ready to use when
the Recipe Selector/
Ready to Cook screen
is displayed..
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 49
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
easyToUCH™ OVERVIEW, continuation
COOKING A RECIPE:
1. If the broiler has
entered Sleep mode,
select WAKE to raise
the platen.
2. Select the recipe to
cook.
3. If the broiler
is at the wrong
temperature for the
item selected, a “Too
Hot” or “Too Cool”
warning will appear.
PLEASE
WAIT
Wait for the broiler to reach
temperature or select a
different recipe.
4. Lay product on the grates using the appropriate
placement guidelines. For more detail see “CHICKEN /
NUGGETS PRODUCT PLACEMENT” on page 42
5. Press START
or the GREEN
push button to
close the platen.
Start the cycle. A
progress ring and
countdown timer is
displayed.
Page 50
6. Start the cycle. A
progress ring and
countdown timer is
displayed.
Note: Touching the red “ ” or
pushing the green button during
cooking stops the cook cycle, raises
the platen, and displays a warning.
7. When the cook
cycle has finished a
“DONE” message is
displayed, usually
with an audible
alarm. Remove
the product and
touch the green
tick mark or press
the green button to
acknowledge the
“DONE” message.
Note: If the wrong recipe was selected, the recipe
can be changed by stopping the cook cycle,
acknowledging the warning, selecting the correct
recipe, and pressing START or the GREEN push button
again. Changes should be made within thirty (30)
seconds to avoid overcooking the product.
SAUSAGE or BACON: After a cook cycle has ended,
if the cooked product fails to match the color
requirements in the Test Quality Photos, cook the
batch for an additional 45 seconds, by pressing the
(+45 sec) icon. The platen will close and the product
will cook for the additional time.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
easyToUCH™ OVERVIEW, continuation
CHANGES TO A RECIPE COOK CYCLE:
1. Follow step from
1 to 6 from previous
Press & Go.
3. Clamshell
broiler will make
the necessary
adjustments.
2. Make the
necessary
adjustments and
save.
4. Ready to cook
product.
1. Press & Go, (press)
4. Top platen will
close, make sure no
utensils on broiler.
2. Press
5. Monitor will show
sleeping time. Press
touch the wake
option to start.
SLEEP MODE:
icon.
3. Press touch check
mark to continue
or X
to cancel.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 51
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
easyToUCH™ OVERVIEW, continuation
SETTINGS MODE:
Page 52
1. Select “SETTINGS”.
7. Select
to save
date choose.
2. Enter password
(alphabet).
8. Time option
selected (display
shown).
3. Display of settings
shown.
9. Numeric pad will
appear as touch.
4. Display of settings
shown.
10. Select
Time.
5. Display of settings
shown.
11. Languages
option selected
(display shown).
6. Date option
selected (display
shown).
12. Select
language.
to save
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
easyToUCH™ OVERVIEW, continuation
SETTINGS MODE:, continuation
13. Select
language.
to save
19. Volume option
selected (display
shown).
14. Password
option selected
(display shown).
20. Select
Volume.
15. Type new
password.
21. Time & Gap
Adjustments option
selected (display
shown).
16. Select
password.
to save
17. Brightness/
contrast option
selected (display
shown). Make
necessary
adjustments.
to save
22. Numeric pad
will appear as touch.
Enter new settings.
23. Select
to
save Time & Gap
Adjustments.
18. Select to save
Brightness/contrast.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 53
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
INSTRUCTION FOR SOFTWARE UPDATE
Garland will notify FAS’s of new software drop. FAS’s are required to have clean (formatted) flashdrives
with a minimum size of 8Gb. If the file received is compressed (zip), it needs to be decompressed and
content (could be approx. 24 files) should be copied to a clean flashdrive. Flashdrive brands must be
Kingston, Lexar or Sandisk (these brands have a faster transfer speed).
After a complete transfer of all files and before removing the flashdrive from the personal computer
(laptop/desktop), ensure they flashdrive is properly ejected.
The update is done through the settings screen:
1. Turn ON the broiler and wait until it gets to the Home Screen. (If not at the Home screen or in Settings, press Home icon).
2. Insert flashdrive into USB port on the front panel of the broiler.
3. Press Settings
and enter the password provided.
4. Scroll through Settings to Calibration. Wait for the platen to move down and settle at the home
switch. Write down the “Current Platen Position” number indicated in the photo below. Exit Calibration by pressing ←LEFT arrow.
Page 54
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
INSTRUCTION FOR SOFTWARE UPDATE, continuation
5. Scroll through Settings to Software Update. Press START UPDATE or UPDATE HRCB (older versions).
If the screen shows the HRCB error continue with the steps below, otherwise continue with step 6.
In Settings scroll down to USB Operations then press USB START.
Computer will search for USB if successful display will go back to COLLECT LOG
If search for USB unsuccessful – screen will state “Couldn’t find USB drive”. Try a different USB flashdrive and repeat number 5.
If USB was found successfully, start again from number 5.
6. The upgrade may take up to 10 minutes. Be patient and DO NOT remove the flashdrive.
The screen will turn black with white text. The text will change as the files are copied from the
FlashDrive. The screen may appear frozen as the first couple of files take a few minutes. Soon, the
screen will advance as more files are loaded. After the last file is processed, the screen will say
‘rebooting’ and automatically proceed to turn off and restart. It may reboot twice as the software
may need to update of the SIB (Smart Interface Board) as well. This is normal.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 55
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
INSTRUCTION FOR SOFTWARE UPDATE, continuation
During the restart, check that the software version is the expected revision, v1.2.0. (In this example
the software is at version 0.7). The software version can also be verified in Diagnostics.
7. Only remove the FlashDrive when the Home screen comes up. This is your indication that the software update is complete. Tag the flashdrive by writing the S/N of the broiler.
8. Press Settings, select “SUPER USER” and enter the password provided. Scroll through Settings to
Calibration. (Refer to #4) Wait for the platen to move down and settle at the home switch. Verify
that the “Current Platen Position” is the same as the one recorded before the update. If the number
is not within +/- 2, a gap calibration will be required. Return to Settings.
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Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
INSTRUCTION FOR SOFTWARE UPDATE, continuation
9. From Settings scroll to Volume and confirm it is set to HIGH. Use the Up arrow key to confirm that
the speaker is working. Return to Settings.
10. From Settings scroll to Sleep Settings and confirm the Auto Sleep? is YES. Set the Auto Sleep Delay to 300 sec. Select the check mark icon to save the changes.
11. The software update and menu check is completed here. The platen will stay close.
12. Go to Settings and then Hood Height Calibration to set to 3700.
Additional steps will be communicated by Garland as required.
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 57
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LOGIC MENU TREE
(Subject to change)
Settings - Version 1.3.0 (Production Software Release - October 11, 2013)
Settings
Factory Settings
Manufacturing Date
Install Date
Serial Number
Password
Change password
Language (currently not available)
Time
Set current time
Date
Set current date
Temperature Units
Set display units , F/C (default = Fahrenheit)
Gap Calibration
Calibrate platen gap
Heaters State
Turn individual heaters ON/OFF
Test heaters (automated self-test)
Hood Height Calibration
Set hood height (default = 3700 mils)
Thermocouple Calibration
Thermocouple calibration & offsets
Clean Settings
(Cleaning set points)
Cleaning set point, lower (default = OFF)
Cleaning set point, platen (default = OFF)
(Cleaning prompts)
Cleaning frequency (default = 100 Cook Cycles)
Cleaning minimum time (default = 3 minutes)
Cleaning grace time (default = 0 Cook Cycles/OFF)
Cleaning prompt frequency (default = 10 Cook Cycles)
Cleaning set point offset (default = 20 F)
Cleaning ready alarm (default = "DING")
Heat Limits Errors
(Too hot/cool bands)
Too Cool Limit (default = 468 F/OFF)
Too Hot Limit (default = 468 F/OFF)
Heat Error Time (default = 425 seconds)
Heat Error Temp (default = 5 F)
(Soak time & temp)
PreHeat Soak Time (default = 2 minutes)
Temp to Start Soak (default = 200 F)
Sleep Configuration
Auto sleep enable (default = Yes)
Auto sleep time (default = 300 sec)
Time & Gap Adjustments
Maximum time adjustment allowed (default = 20 seconds)
Maximum gap adjustment allowed (default = 100 mils/0.100”)
Volume
Set volume (default = High)
Set alarm sound (not used)
Set key chirp (not used)
USB Operations
Collect log file
Recipe Reset
Update recipes from USB
Software Update
Update controller software
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Diagnostics
Statistics
Total Cook Cycles
Total Cook Cycles Since last Cleaning
Last Cleaning Day
Configuration Info
UI Hardware Rev.
UI Software Rev.
SSRB Hardware Rev.
Controller Hardware Rev.
Controller Software Rev.
Gateway Rev.
Log
Alarm Log
Page 58
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Motion Control
Time Out
U
6
Target is not reached within
10 seconds from the initiation of the upward motion
(eg cook cycle end; upward
move exiting calibration or
sleep)
The target destination (usually the
hood height) is not reached within
a set time limit from the initiation
of an upward motion (initiated
manually or by the control), withAny
out the presence of some other
error condition, indicating either a
grill obstruction or possible control
problem
Motion Control
Time Out
S
The target destination is not
reached within a set time limit
from the initiation of platen move
between cook stages (can be up or
Cooking
down motion) without the presence of some other error condition,
indicating either a grill obstruction
or possible control problem
6
Initial target is not reached
within 4 seconds from the
initiation of the downward
motion (eg cook cycle start;
downward platen move for
calibration, sleep)
Any
D
6
Initial target is not reached
within 10 seconds from the
initiation of the downward
motion (eg cook cycle start;
downward platen move for
calibration, sleep)
Motion Control
Time Out
Motion
Hitting 13A limit
When on lower switch if encoder is off (platen would be
5 mils too high, 20 too low)
The target destination is not
reached within a set time limit
from the initiation of a downward
motion, without the presence of
some other error condition, indicating either a grill obstruction or
possible control problem
Entering
cooking
Motor Control board has detected
missed or extra encoder counts in
referencing its location to the LRS
Position Reference
Error
Error generation criteria
Any
State
Event Cause
Motor Control Board has reported
Motor Over-current an over-current detection while
Hardware Error
the platen had been moving
upward.
U
“Event
Index”
2
Event Suffix
(If Applicable)
1
Event Group
Motion
Motion
Motion
Motion
Event Description
“Stop motion Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Stop motion Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
Machine Action
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
DIAGNOSTICS EVENTS LIST
Page 59
R/L
Any
This is an ‘out of range’ error, in the
positive side this is the same as
The control detects
open thermocouple. In the negaa Grill TC as Open
tive side, we can get a reversed
or Outside of Northermocouple, we will go out of
mal Temperature
range when the heaters are turned
Range
on. This error should prevent
cooking.
11
Any
10
R/L
This is an ‘out of range’ error, in the
positive side this is the same as
The control detects open thermocouple. In the negaan Upper Grate TC tive side, we can get a reversed
as Open or Above
thermocouple, we will go out of
Normal Temperarange when the heaters are turned
ture Range
on. This error should prevent the
use of the platen for cooking. (ie
FLAT MODE COOKING ONLY)
Any
State
Any
SIB resets and platen need to be
recalibrated or software error
Event Cause
9
“Event
Index”
This is an ‘out of range’ error, in the
positive side this is the same as
The control detects open thermocouple. In the negaUpper IR TC as
tive side, we can get a reversed
Open or Above
thermocouple, we will go out of
Normal Temperarange when the heaters are turned
ture Range
on. This error should prevent the
use of the platen for cooking. (ie
FLAT MODE COOKING ONLY)
Event Suffix
(If Applicable)
7
Event Group
Motion
Temperature
Temperature
Temperature
Page 60
System Error
Causes The Grill
To Lose Its Home
Reference / The
Unit Needs To Be
Recalibrated
Event Description
Open TC/temp above ~700
F (measured with current
filtering)
Open TC/temp above ~700
F (measured with current
filtering)
Open TC/temp above ~700
F (measured with current
filtering)
Error generation criteria
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
Machine Action
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
DIAGNOSTICS EVENTS LIST, continuation
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
R/L
R/L
14
15
“Event
Index”
13
Event Suffix
(If Applicable)
12
Event Group
Temperature
Temperature
Temperature
16
17
Temperature
Temperature
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Temperature
While full power is requested, the
process value doesn’t change by
Suspected Upper IR Heat Recovery temp setting within
Any
Heater Problem
Heat Recovery time setting indicating there might be a problem with
the heater or control circuit.
Any
Any
Ungrounded TC. Note: Due to
the detection method MOST
ungrounded grate TC errors will
be reported as Alarm 14L. All four
thermocouples should be checked
to resolve the error.
The control detects
one of the Lower
Grate TCs as Ungrounded
The control detects
Lower IR TC as
Ungrounded TC
Ungrounded
Any
Ungrounded TC. Note: Due to
the detection method MOST
ungrounded grate TC errors will
be reported as Alarm 14L. All four
thermocouples should be checked
to resolve the error.
The control detects
one of the Upper
Grate TCs as Ungrounded
Any
The control detects
Upper IR TC as
Ungrounded TC
Ungrounded
State
Any
Event Cause
This is an ‘out of range’ error, in the
positive side this is the same as
The control detects
open thermocouple. In the negaLower IR TC as
tive side, we can get a reversed
Open or Outside of
thermocouple, we will go out of
Normal Temperarange when the heaters are turned
ture Range
on. This error should prevent
cooking.
Event Description
Fail to rise 5 F within 7
minutes when heater at full
power
Ungrounded TC
Ungrounded TC
Ungrounded TC
Ungrounded TC
Open TC/temp above ~700
F (measured with current
filtering)
Error generation criteria
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
Machine Action
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
DIAGNOSTICS EVENTS LIST, continuation
Page 61
Any
Sensor detecting
temperature in
Thermocouple is reading a temexcess of High Tem- perature >520 F at some point
perature - Lower
other than during a cook cycle
Grates
R/L
23
Any
See cause statement
See cause statement
Sensor detecting
Themocouple is reading a tempertemperature in
ature >685 F at some point other
excess of High Temthan during a cook cycle
perature - Upper IR
Any
See cause statement
While full power is requested, the
process value doesn’t change by
Suspected Lower IR Heat Recovery temp setting within
Any
Heater Problem
Heat Recovery time setting indicating there might be a problem with
the heater or control circuit.
R/L
Fail to rise 5 F within 7
minutes when heater at full
power
Suspected Grill
Heater Problem
22
Fail to rise 5 F within 7
minutes when heater at full
power
While full power is requested, the
process value doesn’t change by
Heat Recovery temp setting within
Any
Heat Recovery time setting indicating there might be a problem with
the heater or control circuit.
Sensor detecting
temperature in
Thermocouple is reading a temexcess of High Tem- perature >520 F at some point
perature - Upper
other than during a cook cycle
Grates
R/L
19
Fail to rise 5 F within 7
minutes when heater at full
power
Error generation criteria
Suspected Platen
Heater Problem
State
While full power is requested, the
process value doesn’t change by
Heat Recovery temp setting within
Any
Heat Recovery time setting indicating there might be a problem with
the heater or control circuit.
Event Cause
21
R/L
“Event
Index”
20
Event Suffix
(If Applicable)
18
Event Group
Temperature
Temperature
Temperature
Temperature
Temperature
Page 62
Temperature
Event Description
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
Machine Action
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
DIAGNOSTICS EVENTS LIST, continuation
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
•
•
•
•
•
•
•
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
“Reverse and move to Hood
Height position if possible;
Heaters: ALL are OFF
Wait for operator input”
Machine Action
The broiler is designed and rated for operating conditions where the temperature is above 32F
Below 32F the actuator and upper platen may have higher friction and this results in slowed or sticky motion and overcurrent
errors (alarms 6 and 2)
The motor and all grates must warm up for the unit to function
An incorrect high temperature alarm message may be displayed: instead of reporting that the temperature is below 32F it
will report a high temperature alarm (alarms 21-24)
If any alarm from 21-24 is seen, the user should press the thermometer button to see the reported temperatures. All zones
must be above 32F before the alarm clears.
Reported grate temperatures may be lower than expected due to offsets; grill start-up may be delayed as a result (unless the
store warms the grates through some other means)
If an alarm was seen on start-up, the unit may not have finished its homing sequence: if the Press & Go button is greyed out,
turn the power off for 20 seconds then restart
Notes associated with event number.
Self-detected SIB error
Any
Hardware Problem
self-detected on
SIB
31
Any
Lane Communica- Defective circuit on UI or SIB; Brotion or Internal
ken wire; Electrically noisy enviroProgrammatic Error ment
Defective circuit on SIB; Memory
and/or software corruption on SIB
SIB unable to communicate
with UI
The LRS is not seen during calibration.
Lower Reference
Switch Failure
30
“Event
Index”
25
Event Suffix
(If Applicable)
Temperature
Motion
24
See cause statement
Error generation criteria
After finding the URS, the
During
platen moves the maximum
cold
allowed stroke of 2.900
home or
inches for safe operation
hot home
without finding the LRS
State
Any
Event Cause
Sensor detecting
Thermocouple is reading a temtemperature in
perature >685 F at some point
excess of High Temother than during a cook cycle
perature - Lower IR
Event Group
System
System
Event Description
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
DIAGNOSTICS EVENTS LIST, continuation
Page 63
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
TROUBLESHOOTING STEPS
Cooking Issues
Problem
Possible Cause
Incorrect recipe selected
Cook time too low
Raw product too cold
Raw product too thin
Incorrect product placement
Product not prepared correctly
Undercooked product
Run size too high
Cook cycle stopped/aborted
early by operator
Cook cycle stopped/aborted
early automatically
Carbon buildup on grates or
heating elements
Upper grate not latched
properly
Incorrect gap setting
Inconsistent gap setting (front
to back or side to side)
Broiler not at temperature
before starting cycle
Broiler temperature incorrect
Page 64
Action
Select correct recipe and retry
Use cook cycle change screen to
increase cook cycle
Check that uncooked product is at
correct temperature (not frozen) as
per CFA operational guideline
Use cook cycle change screen to
decrease cook gap, as per CFA
operational guideline
Follow recommended product
placement guidelines, as per CFA
operational guideline
Follow recommended procedure to
thaw and filet product, as per CFA
operational guideline
Do not exceed recommended full run
size, as per CFA operational guideline
Discard product
Discard product, record alarm type
and number
Clean elements and grates as
necessary
Follow procedure to open then
relatch upper grate
See: Clamshell Issues
See: Clamshell Issues
Use temperature status screen to
check zone temperatures versus
setpoint
See Temperature Issues
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
TROUBLESHOOTING STEPS
Cooking Issues (continuation)
Problem
Undercooked product
only at front of grill
Possible Cause
Upper grate not latched
properly
Kitchen ventilation affecting
temperatures
Grease tray not in place
Grates uneven or warped
Inconsistent gap setting (front
to back or side to side)
Incorrect recipe selected
Cook time too high
Raw product too warm
Raw product too thick
Over cooked
Poor quality raw product
Used +45 sec button after cook
cycle
Incorrect gap setting
Inconsistent gap setting (front
to back or side to side)
Action
Follow procedure to open then
relatch upper grate
Check whether cool or high volumes
of air are directed towards the broiler
Ensure grease tray is installed and
fully seated
See: Clamshell Issues
See: Clamshell Issues
Select correct recipe and retry
Use cook cycle change screen to
decrease cook cycle, as per CFA
operational guideline.
Check for correct temperature (frozen
product not thawed; thawed product
must be 40F or lower) as per CFA
operational guideline
Use cook cycle change screen
to increase cook gap, as per CFA
operational guideline
Retry recipe with newer product, as
per CFA operational guideline
Use cook cycle change screen to
increase cook cycle
See: Clamshell Issues
See: Clamshell Issues
Use temperature status screen to
Broiler over temperature before
check zone temperatures versus set
starting cycle
point.
Broiler temperature incorrect
See Temperature Issues
Add time button only available when
Add Time (+45 sec) button
last cooked recipe is selected. Select
Recipe changed
not visible
the last cooked item to make +45 sec
button visible
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 65
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
TROUBLESHOOTING STEPS
Temperature Issues
Problem
Grates or IR too hot
Page 66
Possible Cause
Action
Use temperature status screen to
Recipe set points are high
check zone temperatures versus set
point
Reset offsets to default value and
Temperature calibration
verify temperatures (TLF = -25F, TRR =
incorrect
-25F, TIR = 0F, BLR = -10F, BLF = -20F,
BIR = 0F)
Partial load cooking driving
Cook full load and recheck zone
temperature on unused zone
temperatures
Select the temperature status
Thermocouple wiring incorrect screen. Place a wet rag onto each
(Grates)
thermocouple location and watch for
a temperature drop at that zone.
Thermocouple wiring incorrect Use wiring diagram to check that
(IR or Grates)
thermocouple wiring is correct
Intermittent thermocouple fault Check wiring and connections to SIB
Use wiring diagram to check Triac
mapping. Place a wet rag onto each
Heater wiring incorrect (IR or
thermocouple location and watch for
Grates)
LED activity on SSRB at the correct
location
Check state of switch, measuring
High temperature switch
current will confirm the switch is
defective
below trip point.
Grate assembly defective
Replace
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
TROUBLESHOOTING STEPS
Temperature Issues (continuation)
Problem
Grates or IR too cool
Unable to reach or
maintain temperature
Possible Cause
Action
Use temperature status screen to
Recipe set points are low
check zone temperatures versus set
point
Kitchen ventilation affecting
Check whether cool or high volumes
temperatures
of air are directed towards the broiler
Reset offsets to default value and
verify temperatures (TLF = -25F, TRR =
Temperature calibration
-25F, TIR = 0F, BLR = -10F, BLF = -20F,
incorrect
BIR = 0F)
Select the temperature status
Thermocouple wiring incorrect screen. Place a wet rag onto each
thermocouple location and watch for
(Grates)
a temperature drop at that zone.
Thermocouple wiring incorrect Use wiring diagram to check that
(IR or Grates)
thermocouple wiring is correct
Use wiring diagram to check Triac
mapping. Place a wet rag onto each
Heater wiring incorrect (IR or
thermocouple location and watch for
Grates)
LED activity on SSRB at the correct
location
Intermittent thermocouple fault Check wiring and connections to SIB
Defective heating element
Check for continuity
Grate not fully closed
Ensure lower grates are closed
Test that contactor is disengaged by
High temperature switch
opening lower grate and listening for
tripped
contactor
Open lower grate and listen for
Contactor disengaged
contactor disengaging
Ribbon cable disengaged
Reseat ribbon cable on SSRB and SIB
Line voltage wiring harness
Reseat wiring harness on SSRB
disengaged
Ribbon cable damaged
Replace ribbon cable
Raise the setpoint and ensure green
Hardware failure on SSRB
LED on the SSRB lights up
Reset offsets to default value and
Temperature calibration
verify temperatures (TLF = -25F, TRR =
incorrect
-25F, TIR = 0F, BLR = -10F, BLF = -20F,
BIR = 0F)
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 67
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
TROUBLESHOOTING STEPS
UI issues
Problem
Possible Cause
Volume set too low
Speaker wiring incorrect
No sound
UI audio defective
Speaker defective
Main power lost
UI not lit
Connection to SIB lost
24v power supply defective
Screen locked out, frozen,
non responsive to touch
Software issue
Main power intermittent
UI rebooting
Wrong software version loaded
24v power supply defective
Flash drive not in long enough
Flash drive not recognized
Unable to read USB
Flash drive not recognized after
removal
Flash drive faulty
Flash drive set to read only
USB cable disconnected
Page 68
Action
Set volume to high
Check that speaker connector is
seated on both pins
Check for voltage at the speaker pins
on UI when sound is expected
Check with known good speaker
Use voltmeter to confirm main power
connected and live
Check that Cat5/RJ45 cable seated
correctly at UI and SIB. Unplug and
replug to force reboot
Check for blinking heartbeat LED on
SIB
Turn off broiler using main power
switch, turn on after 10 seconds. If not
working, connect a mouse to the USB
port and check for pointer movement
Use voltmeter to confirm main power
connected and live
Check that software version is up to
date
Check for blinking heartbeat LED on
SIB
Allow 30 seconds for USB to be
recognized by UI
Go to Settings/USB Operations/
Collect Log and check whether log
file is collected or if flash drive not
recognized
Power cycle broiler with flash drive
plugged in
Retry with known good flash drive
Check USB manufacturer's website for
information
Check USB connector seated properly
from UI to front panel
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
TROUBLESHOOTING STEPS
UI issues (continuation)
Problem
Unable to load USB files
UI cracked
Possible Cause
Flash drive faulty
Action
Retry with known good flash drive
Unzip compressed file and save to
Files on flash drive not unzipped
root directory of USB
Files on flash drive incorrect or Delete all files on flash drive and
corrupt
reload update files
Check USB connector seated properly
USB cable disconnected
from UI to front panel
Damage in transit or in-store.
Investigate cause and replace
Clamshell Issues
Problem
Possible Cause
Gap calibration lost or incorrect
Wrong Gap Setting
Platens warped or uneven
Inconsistent gap setting
Platen not level from front to
back
Platen not level from side to
side
High temperature switch
tripped
Over travel switch tripped
Hood height not set or set too
low
Platen not moving
Actuator failure
Platen motor fuse blown
Loose connector on SIB
EMI interference
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Action
Verify gap using gauge block, retry
gap calibration if necessary
Verify gap at multiple points using
gauge block
Correct platen level (see manual)
Correct platen level (see manual)
Test that contactor is disengaged by
power cycling broiler and listening for
contactor
Check limit switches, ensure wiring is
routed correctly
Go to Settings/Hood Height
Calibration to check setting
Check the actuator for damage, feel
for motor vibration indicating motor
is attempting to move
Check SIB fuse, replace and recheck
Check that all wires are fully
inserted in connector block and that
connectors are properly seated on SIB
by pushing down on connector (do
not pull)
Check that CAT 5 (network) cable is
routed away from SIB
Page 69
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
TROUBLESHOOTING STEPS
Clamshell Issues (continuation)
Problem
Possible Cause
Gap calibration lost or incorrect
Hood height set too high
Limit switch failure
Loose connector on SIB
Platen over travel
SIB I/O failure
Gap calibration lost or incorrect
Upper reference switch in
wrong position
Limit switch bracket loose
Page 70
Action
Verify gap using gauge block, retry
gap calibration if necessary
Go to Settings/Hood Height
Calibration to lower setting
Check limit switch for correct
operation
Check that all wires are fully
inserted in connector block and that
connectors are properly seated on SIB
by pushing down on connector (do
not pull)
Check LED and manually operate limit
switches.
Verify gap using gauge block, retry
gap calibration if necessary
Check upper reference switch is
positioned below over travel switch
Check bracket and tighten if
necessary
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
BROILER ACCESSORIES, PART LIST
7
1
8
3
9
4
5
10
11
1
01 - CFA Broiler Assembly
ITEM #
PART #
1
3
4
5
7
8
9
10
11
4531822
4532092
4532519
4532550
4532541
4532089
4532297
4532097
4532098
DESCRIPTION
BROILER BOX INNER RT/LT
BRUSH /SCRAPER HOLDER
OIL TRAY ASSEMBLY
OIL TRAY INSERT (PACK OF 10)
SERVICE TOOL, GAUGE BLOCK, COMMON (CALIBRATION TOOL)
SERVICE TOOL, WRENCH
SERVICE TOOL, CFA BROILER TEMPERATURE PROBE
SERVICE TOOL, ADJUSTMENT TUBE
SERVICE TOOL, ADJUSTMENT CROSS
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
1P
CRITICAL
2
1
1
1
2
1
1
1
1
Page 71
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
BROILER INTERIOR, PART LIST
8
7
6
10 14 15
1
5
11
4
12
3
13
2
2-CFA Broiler Assembly
ITEM #
PART #
1
2
3
4
5
6
7
8
10
11
12
13
14
15
4532046
4532159
4531927
CK4532026
1855601
4532045
4531929
4531930
CK4532103
4531775
4531933
4532161
4532613
4532614
Page 72
DESCRIPTION
CFA POWER CORD ASSEMBLY
POWER SUPPLY - 24VDC
CONTACTOR, 3 POLE
STRAIN RELIEF PLATE ASSEMBLY
UPPER / LOWER LIMIT SWITCH
TERMINAL BLOCK - THERMOCOUPLE
TERMINAL BLOCK 9 POLES - PLATEN
SWITCH -OMRON MICRO 250V, 21 A
SIB BOARD & MOUNT PLATE ASSY
SSRB HEATSINK ASSY
DIODE 15A
TERMINAL BLOCK, 2 POLE
FUSE, 10 AMPS, CFA SIB BOARD
FUSE, 2 AMPS, CFA SIB BOARD
1P
1
1
1
1
2
1
1
2
1
1
2
1
1
1
CRITICAL
C
C
C
C
C
C
C
C
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
BROILER EXTERIOR, PART LIST
12
6
13
14
15
1A
16
2A
7
2B
2C
8
4
9
1B
2D
1C
2E
5
10
11
3
ITEM #
PART #
1A
1B
1C
2A
2B
2C
2D
2E
3
4
5
6
7
8
9
10
11
12
13
14
15
16
CK4532322
4532710
4532325
4532320
4532319
4532321
4532323
4532324
4531825
4531857
4531856
4531528
4531948
4531950
CK4532029
4531978
4531979
4531865
4531866
4531867
4531864
4531861
3-CFA Broiler Assembly
DESCRIPTION
GREASE DRAWER ASSEMBLY KIT (INCL. ITEMS 2A, 2B, 2C)
GREASE DRAWER KIT W/TRAY (INCL. ITEMS 1A, 2E)
GREASE DRAWER/NUGGET TRAY AND RACK KIT (ITEMS 1A, 1B, 2D)
GREASE DRAWER SHIELD
GREASE DRAWER WELDMENT
GREASE DRAWER FRONT
NUGGET TRAY
NUGGET RACK KIT
CRUMB TRAY
MAIN BODY SIDE PANEL, LT
MAIN BODY SIDE PANEL, RT
PLATEN ARM ASSEMBLY
UPPER BACK CFA
U CLAMP S/S, DIA 1.125”
LOWER BACK PANEL ASSY
CASTER-SWIVEL W/4IN PP WHEEL, ALL POS. LOCK, 7/
CASTER-RIGID W/4IN PP WHEEL, PLATE MOUNT
PIVOT TOP
PIVOT CONTACT PLATE
PIVOT COMP GASKET
PIVOT BASE
O-RING, PIVOT BLOCK
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
1P
CRITICAL
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
2
1
1
1
1
3
Page 73
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
BROILER UPPER PLATEN, PART LIST
8
6
7
9
1
2
5
3
12
11
10
ITEM #
PART #
1
2
3
4531841
CK4531848
4531845
4
CK4531849
5
6
7
8
9
10
11
12
4532106
1859102
1859103
F690
4531851
4531844
4532047
4531843
Page 74
4
4-CFA Broiler Assembly
DESCRIPTION
COWL ASSY
COWL STIFFENER ASSY
SHIELD/PLENUM - UPPER GRATE
GRATE AND ELECTRICAL BOX ASSY
(INCLUDE PLATEN IR ELEMENT ASSY)
CONDUIT ASSEMBLY - POWER (SIZE 20)
PLATEN ADJUSTOR CAP
PLATEN ADJUSTER LOCK NUT
SHOULDER SCREW
9/16 HEX PLATEN ADJUSTER NUT C/W O-RING
PLATEN KNOB HANDLE
UPPER GRATE SAFETY CATCH
RELEASE PIN
1P
CRITICAL
1
1
1
1
1
3
3
3
3
1
1
1
C
C
C
C
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
BROILER PLATEN EXHAUST ASSEMBLY, PART LIST
2
1
3
4C
4A
4B
5
6
7
5-CFA Broiler Assembly
ITEM #
PART #
DESCRIPTION
1
2
3
4A
4B
4532507
4532107
4532571
4531830
4531829
4C
4532530
5
6
7
8
4531863
4531834
4532456
F545
THUMB SCREW KIT, EXHAUST FAN (3 SCREWS INCLUDED)
CONDUIT ASSEMBLY - FAN (SIZE 12)
EXHAUST DEFLECTOR (USE SCREWS F545, SEE ITEM 8)
EXHAUST MOTOR, 24V
MOTOR PLATE
EXHAUST FAN KIT (INCL. ITEMS 4A, 4B, 5, 6, HIGH TEMPERATURE SEALANT AND FASTENERS)
EXHAUST HOUSING
BLOWER WHEEL W/SET SCREW
EXHAUST TRAY ASSEMBLY
SCREW, 10-24 X 1/2”, PAN HEAD, PHILLIPS, MACHINE (NOT SHOWN)
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
1P CRITICAL
1
1
1
1
1
C
C
C
1
1
1
1
2
C
Page 75
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
LOWER BROILER BOX, PART LIST
1
2
13
14
3
11
6
12
8
10
7
9
5
4
ITEM #
PART #
1
2
3
4
5
4532664
4532663
4531517
4531817
CK4531814
6
CK4531869
7
CK4532032
8
9
10
11
12
13
14
4531983
4524675
4531533
4532088
4531813
4531534
4531535
15*
4532668
6-CFA Broiler Assembly
DESCRIPTION
GRATE ASSY, LOWER LEFT. REPLACES CK4531509.
GRATE ASSY, LOWER RIGHT. REPLACES CK4531508.
BROILER SECTION IR ELEMENT ASSEMBLY
BROILER BOX FRONT COVER ASSEMBLY
BROILER BOX INNER FRONT ASSEMBLY
SWITCH ASSY LH , GRATE LWR (INCL. SWITCH & BRACKET).
FOR BRACKETS ONLY, USE 4532668, SEE ITEM 15.
SWITCH ASSY RH, GRATE LWR (INCL. SWITCH & BRACKET).
FOR BRACKETS ONLY, USE 4532668, SEE ITEM 15.
LOWER GRATE SWITCH
PUSH BUTTON SWITCH ASSY
PIVOT BUSHING ASM, LOWER GRATE
LIMIT THERMOSTAT (OPEN 257F, CLOSE 230F)
BROILER BOX - WELDED ASSEMBLY
PIVOT, LOWER GRATE
STOP BLOCK, LOWER GRATE
SERVICE KIT, LOWER GRATE SWITCH BRACKETS (INCL. TWO SWITCH
BRACKETS ONLY. SWITCH NOT INCLUDED)
1P
CRITICAL
1
1
1
1
1
C
C
C
1
1
2
1
2
1
1
2
2
C
C
C
1
* NOT SHOWN
Page 76
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
BROILER ACTUATOR ASSEMBLY, PART LIST
9
8
7
3
6
5
4
1
2
7-CFA Broiler Assembly
ITEM #
PART #
1
2
3
4
5
6
7
8
9
4531780
4531981
4516084
4531836
4532048
4531837
4531870
CK4532036
4531872
DESCRIPTION
ACTUATOR ASSEMBLY
ACTUATOR MOUNT BLOCK, LWR
ACTUATOR SHAFT
YOKE, CROSS BAR
CROSS MEMBER, CLR
CROSS MEMBER, THREADED
PILLOW BLOCK ASSEMBLY, CFA
SHAFT SEAL COMPONENTS
KNUCKLE ASM
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
1P
CRITICAL
1
1
2
1
1
1
4
2
2
C
C
Page 77
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
CONTROL PANEL, PART LIST
1
2
3
4
11
9
6
10
7
5
8-CFA Broiler Assembly
ITEM #
PART #
1
2
3
4
5
6
7
8
9
10
11
4532333
1859501
CK4532600
4531452
4532043
4532040
4532069
4523482
4532307
4532162
4532554
Page 78
DESCRIPTION
1P
CONTROL PANEL COMPLETE ASSEMBLY
HANDLE
USER INTERFACE (UI) ASSY - CFA, COMPLETE WITH PROGRAM
POWER SWITCH GREEN
USB CABLE ASSY COVER
USB CABLE ASSY C/W LOCK NUT
BUMPER RND 1 1/8DIAX3/4H
SPEAKER, 4 WATTS SMT (NOT SHOWN)
WIRE HARNESS, SPEAKER
LABEL - SERVICE CONTACT
LABEL - QR CODE
1
2
1
1
1
1
2
1
1
1
1
CRITICAL
C
C
C
C
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
SERVICE MANUAL
WIRE HARNESSES, PART LIST
8
1
2
3
7
4
6
5
9-CFA Harnesses
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
Page 79
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
WIRE HARNESSES, PART LIST
10
9
9A
11
12
10-CFA Harnesses
ITEM #
PART #
1
2
3
4
5
6
7
8
9
4532101
4532040
4532307
4532085
4532082
4532046
4532302
4532305
4532301
9A
4532612
10
11
12
4532303
4532304
4532083
Page 80
DESCRIPTION
1P
COMMUNICATION CABLE
USB ASSEMBLY CABLE C/W LOCK NUT
WIRE HARNESS - SPEAKER
RIBBON CABLE, 26 PIN
HARNESS - POWER DISB
POWER CORD ASSEMBLY
HARNESS - TOP ASSEMBLY
HARNESS - PLATEN
HARNES - MAIN
FUSE, 5 AMPS, CFA MAIN HARNESS (EXHAUST BLOWER MOTOR CIRCUIT)
HARNESS - TC LOWER IR
GROUND WIRE, FRONT PANEL
HARNESS, POWER, LOWER HEATER
CRITICAL
1
1
1
1
1
1
1
1
1
1
C
1
1
1
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
‫ڪڞګ‬
‫ڑڑڔڑڋ‬
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‫ډڟگڧٻڮڠڢکڜڭٻڧڜڤڞڭڠڨڨڪڞٻڟکڜڧڭڜڢٻڡڪٻڴگڭڠګڪڭګٻڠڧڪڮ‬
‫ڠڣگٻگڰڪڣگڤڲٻگڭڜګٻکڤٻڭڪٻڠڧڪڣڲٻکڤٻکڪڤگڞڰڟڪڭګڠڭٻڴکڜ‬
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‫ڟڠگڤڝڤڣڪڭګٻڴڧگڞڤڭگڮٻڮڤٻډڟگڧ‬
‫ڠڵڤڮ ڧڜڤگکڠڟڤڡکڪڞٻڟکڜٻڴڭڜگڠڤڭګڪڭګ‬
‫ڨڜڭڢڜڤڟٻڢکڤڭڤڲ‬
‫ڠڧگڤگ‬
‫ڢکڤڲڜڭڟٻڠڧڜڞڮٻگڪکٻڪڟ‬
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‫ڟڠڤڡڤڞڠګڮٻڠڮڤڲڭڠڣگڪٻڮڮڠڧکڰ‬
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‫ڮڠڣڞکڤٻکڤٻڠڭڜٻډڮڨڤڟٻڧڧڜ ٻ‪൤‬ڍ‪൥‬ٻڭڜڧڰڢکڜٻڌڎڋډڋٻ‪൥‬ٻڧڜڨڤڞڠڟٻڕڮڠڞکڜڭڠڧڪگ‬
‫ڎڌڋڍڊڧڰڥڊڋڎ‬
‫ڵڡ‬
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‫ڒڌڥ ڣڋڞگٻڭڤٻڭڠګګڰ‬
‫ڧڪڭگکڪڞ‬
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‫ڠڮڰڡ‬
‫ڜڍ‬
‫ځٻڢکڤکڪڤڮکڠڨڤڟٻڞڤڭگڠڨڪڠڢٻگڠڭګڭڠگکڤ‬
‫ڏڔڔڌٻڈٻڨڐډڏڌڴٻڠڨڮڜٻڕڭڠګٻڢکڤڞکڜڭڠڧڪگ‬
‫ڎڮ‬
‫ڌڮ‬
‫ړڌڥ ڣڌڞگٻگڡڠڧٻڭڠګګڰ‬
‫ڝڤڮ‬
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‫ڌ‬
‫ڠڮڰڡ‬
‫ڜڋڌ‬
‫ڍڍڮ‬
‫ڍڮ‬
‫ڋڍڮ‬
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‫ڭڪگڜڰگڞڜ‬
‫ڋڎګ‬
‫ڿۇۀۄۃێ‬
‫ڲ ڎڎ‬
‫ڴ ڌڎ‬
‫ڢ ڋڎ‬
‫ۍڝ ڍڎ‬
‫ڌڥ‬
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‫ڭ‬
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‫ڭ‬
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‫ڜڈڝ‬
‫ڝڈڝ‬
‫ڝچڝ‬
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‫ڝ ڌڐ‬
‫ڋڍڥ ڣڎڞگٻگڣڢڤڭٻڭڠګګڰ‬
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‫ڏڎګ‬
‫ڎڎګ‬
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‫ڱچ‬
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‫ڝ ڞڈڝ‬
‫ٻڠڨڪڣ‬
‫ڣڞگڤڲڮ‬
‫ڭڠګګڰ‬
‫گڤڨڤڧ‬
‫ڣڞگڤڲڮ‬
‫ڴڊڢ ڌڢ‬
‫ۇڝ ڏڎ‬
‫ڝ ڌڏ‬
‫ڜڌڣڡ‬
‫ڐگڭ‬
‫‬
‫ڎڍګ‬
‫ڟکڰڪڭڢ‬
‫ڭڜڠڭ‬
‫ۇڝ ڏڎ‬
‫ڏگڭ‬
‫‬
‫ڢ‬
‫ڝ‬
‫ڝ‬
‫ڭ‬
‫ڭ‬
‫ڭ‬
‫ڋڎګ‬
‫ڝڌڣڡ‬
‫ڎڏڮڡ‬
‫ڍڏڮڡ‬
‫ڞک‬
‫ړڍڮڡ‬
‫ۍڝ ڝڌ‬
‫ڍ‬
‫ڌ‬
‫ڼڌ‬
‫ۇڝ ڐڎ‬
‫ۇڝ ڏڎ‬
‫ڑڮ‬
‫ڜڐٻڠڮڰڡ‬
‫ڟکڰڪڭڢ‬
‫گکڪڭڡ‬
‫ڍگڭ‬
‫ڋڎڮ‬
‫‪0‬‬
‫کڜڡٻڭڠڲڪڧڝ‬
‫ړڌڮڡ‬
‫ڲ ڎ‬
‫ڔڍڮڡ‬
‫ڪک‬
‫ڨڪڞ‬
‫ٻگڡڠڧ‬
‫ٻڭڠڲڪڧ‬
‫ڠگڜڭڢ‬
‫ڣڞگڤڲڮ‬
‫ۍۀےۊګ‬
‫ۃھۏۄےڮ‬
‫ڼڍ‬
‫ۇڝ ڜڍ‬
‫ڌڭڝ‬
‫ۍڝ ڒڐ‬
‫ڌڑگ‬
‫ڌ‬
‫ڋڎګ‬
‫کڪگگڰڝٻڣڮڰګ‬
‫ڴ ڑ‬
‫ڲ ڐ‬
‫ڌڎڮڡ‬
‫ڪک‬
‫ڭڠڲڪڧ‬
‫ڣڢڤڣ‬
‫ډګڨڠگ‬
‫ڣڞگڤڲڮ‬
‫ڎگ‬
‫ڎڧ‬
‫ڌھ‬
‫ھ‬
‫ڑڍڮڡ‬
‫ۇڝ ڝڍ‬
‫ڔگڭ‬
‫ڞک‬
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‫ڽ‬
‫ڼ‬
‫ھ‬
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‫ھ‬
‫ڔگ‬
‫ڌڍڮڡ‬
‫ڭ ڝڍڧ‬
‫ڍڍڮڡ‬
‫ڏڍڮڡ‬
‫ڨڪڞ‬
‫ڭ ڏ‬
‫ڒڍڮڡ‬
‫ڑڮڡ‬
‫ڐڮڡ‬
‫ڎگ‬
‫ڏڮڡ‬
‫ڎڮڡ‬
‫ڎڍڮڡ‬
‫ڐڍڮڡ‬
‫ۍڝ‬
‫ۍڝ‬
‫ۇڝ‬
‫ۇڝ‬
‫ڜڌ‬
‫ڝڌ‬
‫ڜڍ‬
‫ڝڍ‬
‫ڴڊڢ ڌڢ‬
‫ڟکڰڪڭڢ‬
‫ڭڜڠڭ‬
‫ڭ ڟڍڧ‬
‫ۇڝ ڜڎڧ‬
‫ۇڝ ڝڎڧ‬
‫ڭ ڠڍڧ‬
‫ۇڝ ڟڎڧ‬
‫ڝ ڟڌڧ‬
‫ۇڝ ڞڎڧ‬
‫ڭ ڞڍڧ‬
‫ڭ ڜڍڧ‬
‫ڝ ڝڌڧ‬
‫ڝ ڠڌڧ‬
‫ڝ ڞڌڧ‬
‫ڭ ڝڍڧ‬
‫ڝ ڜڌڧ‬
‫ڠگڜڟ‬
‫ړڎگ‬
‫ۇڝ‬
‫ڝ‬
‫ڭ‬
‫ڭ‬
‫ڝ‬
‫ۇڝ‬
‫ڎڌڋڍڊڧڰڥڊڋڎ‬
‫ڐڍگ‬
‫ڐڍ‬
‫ڍڍ‬
‫ڏڍ‬
‫ڎڍ‬
‫ڌڍ‬
‫ڑڍ‬
‫ڎڌڋڍڊگڞڪڊڐڌ‬
‫ڏڎگ‬
‫ڑ‬
‫ڐ‬
‫ڌڍ‬
‫ڍڍ‬
‫ڏڍ‬
‫ڎڍ‬
‫ڐڍ‬
‫ڑڍ‬
‫ڎڢ‬
‫کڢڤڮڠڟ‬
‫ڔڎگ‬
‫ړڌگ‬
‫ڌڏڮڡ‬
‫ڵڡ‬
‫ڋڏگ‬
‫ڔڌگ‬
‫ڌڏگڡ‬
‫ڵڡ‬
‫ڋڍگ‬
‫ڋڏڮڡ‬
‫ڭڟ‬
‫ڌڏگ‬
‫ڔڎڮڡ‬
‫ڋڏگڡ‬
‫ڮکڪڤڮڤڱڠڭ‬
‫ڍڏگ‬
‫ڌڍگ‬
‫ړڎڮڡ‬
‫ڔڎگڡ‬
‫کڪڤگګڤڭڞڮڠڟٻڠڢکڜڣڞ‬
‫ڎڏگ‬
‫ڎڍگ‬
‫ړڎگڡ‬
‫ڠڮڜڠڧڠڭٻڧڜڤگڤکڤ‬
‫ڲڋڋڏڎٻڭڤٻڭڠڲڪڧ‬
‫ڍ‬
‫ڴ ڑ‬
‫ڲ ڐ‬
‫ڏڏگ‬
‫ڍڍگ‬
‫ڒڎڮڡ‬
‫ۇڝ‬
‫ڝ‬
‫ڭ‬
‫ڭ‬
‫ڝ‬
‫ۇڝ‬
‫ڦڞڪڧڝٻڧڜکڤڨڭڠگٻڞگږڮڠڮڰڡٻڝڤڮٻڟڠڟڟڜ‬
‫ڲڋڐڍڍٻگڣڢڤڭٻڠگڜڭڢٻڭڠګګڰ‬
‫ڏڍگ‬
‫ڲڋڐڍڍٻگڣڢڤڭٻڠگڜڭڢٻڭڠڲڪڧ‬
‫ڑڎڮڡ‬
‫ڒڎگڡ‬
‫ڎڌ‬
‫ڌڌ‬
‫ڑڌ‬
‫ڐڌ‬
‫ڍڌ‬
‫ڏڌ‬
‫ڋ‬
‫ڌ‬
‫ڲڋڐڍڍٻگڡڠڧٻڠگڜڭڢٻڭڠګګڰ‬
‫ڋڎڮڡ‬
‫ڍڮڡ‬
‫ڍگ‬
‫ڽ‬
‫ڼ‬
‫ڍگ‬
‫ڍڧ‬
‫ڽ‬
‫ڼ‬
‫ړگ‬
‫ڋڍڮڡ‬
‫ڝ ڝڌڧ‬
‫ڐڏگ‬
‫ڌگڭ‬
‫ڴڊڢ ڎڢ‬
‫ڴ‬
‫ڲ‬
‫ڝ‬
‫ڝ‬
‫ڭ‬
‫ڭ‬
‫ۇڝ‬
‫ۇڝ‬
‫ڴڊڢ‬
‫ڋڌ‬
‫ڔ‬
‫ڴڊڢ ڐڢ‬
‫ړ‬
‫ڏڐگ‬
‫ڲڋڐڍڍٻگڡڠڧٻڠگڜڭڢٻڭڠڲڪڧ‬
‫ڑڎگڡ‬
‫ڝ‬
‫ڝ‬
‫ۇڝ‬
‫ۇڝ‬
‫ڭ‬
‫ڭ‬
‫ڌڌ‬
‫ڍڌ‬
‫ڎڌ‬
‫ڏڌ‬
‫ڑڌ‬
‫ڐڌ‬
‫ڌ‬
‫ڴڊڢ ڐڢ‬
‫ڍڌگڭ‬
‫ڊگٻڭڤٻڭڠګګڰ‬
‫ڞڊ‬
‫ٻڠڧګڰڪڞڪڨڭڠڣگ‬
‫ڦڞڪڧڝٻڧڜکڤڨڭڠگ‬
‫ڭڠڲڪڧ‬
‫ڌ‬
‫ڟکڰڪڭڢ‬
‫ٻڭڜڠڭ‬
‫ګڪگ‬
‫ڞڊگٻگڣڢڤڭٻڠگڜڭڢٻڭڠګګڰ‬
‫ڌ‬
‫گڣڢڤ‬
‫ڤڭ‬
‫ڭڠڲڪ‬
‫ڪڧ‬
‫ڠگڜڭ‬
‫ڭڢ‬
‫ڣڞگڤڲ‬
‫ڲڮ‬
‫ڝ‬
‫ڝ‬
‫ڝ‬
‫ڝ‬
‫ڭ‬
‫ڭ‬
‫ڭ‬
‫ڭ‬
‫ۇڝ‬
‫ۇڝ‬
‫ۇڝ‬
‫ۇڝ‬
‫ڴ‬
‫ڜڌڧ‬
‫ڝڌڧ‬
‫ڞڌڧ‬
‫ڟڌڧ‬
‫ڜڍڧ‬
‫ڝڍڧ‬
‫ڞڍڧ‬
‫ڟڍڧ‬
‫ڜڎڧ‬
‫ڝڎڧ‬
‫ڞڎڧ‬
‫ڟڎڧ‬
‫ڑ‬
‫ڌڮڡ‬
‫ڌگ‬
‫ھ‬
‫ڽ‬
‫ڼ‬
‫ڌگ‬
‫ڌڧ‬
‫ھ‬
‫ڽ‬
‫ڼ‬
‫ڒگ‬
‫ڝ ڝڌڧ‬
‫ڭ ڝڍڧ‬
‫ڠڰڧڝ‬
‫ڟکڰڪڭڢ‬
‫گکڪڭڡ‬
‫ڞڊگٻڭڤٻڭڠڲڪڧ‬
‫ډڱڠڭ‬
‫ڲڪڧڧڠڴ‬
‫ڠگڤڣڲ‬
‫کڲڪڭڝ‬
‫ڦڞڜڧڝ‬
‫ڟڠڭ‬
‫ٻڠڧګڰڪڞڪڨڭڠڣگ‬
‫ڦڞڪڧڝٻڧڜکڤڨڭڠگ‬
‫ڭڠګګڰ‬
‫کڠگڜڧګ‬
‫ڧڜکڤڨڭڠگ‬
‫ڦڞڪڧڝ‬
‫ګڪگ‬
‫ڣڢڤڣ‬
‫ګڨڠگ‬
‫ډګ‬
‫ڣڞگڤڲڮ‬
‫ړڮڡ‬
‫ڒڮڡ‬
‫ۆۉۄګژګ‬
‫ڿۀڭژڭ‬
‫ۏۀۇۊۄڱژڱ‬
‫ےۊۇۇۀڴژڴ‬
‫ۀۏۄۃڲژڲ‬
‫ڞڊگٻگڡڠڧٻڠگڜڭڢٻڭڠګګڰ‬
‫ڒگڭ‬
‫ڴڊڢ ڐڢ‬
‫ڟکڰڪڭڢ‬
‫کڠگڜڧګ‬
‫ڭڤٻڭڠګګڰ‬
‫ۆھڼۇڝژڝ‬
‫ۀېۇڝژۇڝ‬
‫ۉےۊۍڝژۍڝ‬
‫ۉۀۀۍڢژڢ‬
‫۔ڼۍڢژۍڢ‬
‫ۀۂۉڼۍڪژڪ‬
‫ڠڰڧڝ‬
‫ڟڠڭ‬
‫ڦڞڜڧڝ‬
‫ڎگڭ‬
‫ۀۇڽڼگٻۍۊۇۊڞٻۀۍۄڲ‬
‫ڕڠگڪک‬
‫ٻکڪڤگڞڰڟڪڭګٻڜڡڞٻڈ‬
‫ٻڠګڴگٻڲڪڭٻڠکڪٻڲڪڣڮٻڦڞڪڧڝٻڧڜکڤڨڭڠگٻڠڧګڰڪڞڪڨڭڠڣگٻڈ‬
‫ڑگڭ‬
‫‪SERVICE MANUAL‬‬
‫ڭڠڲڪڧ‬
‫ڭڠڱڪ‬
‫ڧڠڱڜڭگ‬
‫ڣڞگڤڲڮ‬
‫ڭڠګګڰ‬
‫ڭڠڱڪ‬
‫ڧڠڱڜڭگ‬
‫ڣڞگڤڲڮ‬
‫)‪Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14‬‬
‫‪Page 81‬‬
‫‪GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL‬‬
‫‪WIRING DIAGRAM‬‬
‫ڞڊگٻگڣڢڤڭٻڠگڜڭڢٻڭڠڲڪڧ‬
‫ڞڊگٻگڡڠڧٻڠگڜڭڢٻڭڠڲڪڧ‬
‫ړگڭ‬
‫ڠڰڧڝ‬
‫ڧڠکڜګٻگکڪڭڡ‬
SERVICE MANUAL
GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12 MODEL
INDEX
A
P
ACCESSORIES 34
ADJUSTMENT LOWER GRATE 20
PLATE UPPER LEVELLING 23
PRESS & GO 46
PRODUCT UNDERCOOKED 64
B
BACON / SAUSAGE PRODUCT PLACEMENT 44
C
CASTER, ADJUSTMENT 17
CASTERS 9
CLEANING AND MAINTENANCE 37
CLEAN MODE 46
CONTACT PHONE 36
CONTENT 2
D
DIAGNOSTICS 46
E
ELEMENT INFRARED 28, 29
EVENTS # 59
G
GRATE, UPPER 29
H
HOME 46
R
RATING PLATE 9
RECIPES 46
REPLACEMENT EXHAUST MOTOR ASSEMBLY 26
REPLACEMENT EXHAUST MOTOR FUSE 25
REPLACEMENT LOWER GRATE 27
S
SAFETY 5
SETTING 46
SIB LED’S 30, 31, 32, 33
SLEEP 46
SOFTWARE UPDATE 54
SPECIFICATION 7
START UP CHECKLIST 16, 17
T
TEMPERATURE 46
TEMPORARY STORAGE 8
THERMOCOUPLE LOCATIONS 14
THERMOCOUPLE LOCATIONS DIAGRAM 15, 16, 17
TROUBLESHOOTING 64
U
I
UNLATCHING 18
IMPORTANT INFORMATION 2
INFRARED ELEMENT 28, 29
V
L
LANGUAGE 46
LATCHING 19
LEVELING UPPER PLATEN ASSEMBLY 22, 23, 24
LOCK 46
LOGIC MENU TREE 58
VENTILATION 11
W
WARRANTY 4
WIRING DIAGRAM 81
WOOD CRATE 10
M
MENUS 46
Page 82
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12 MODEL
Part: G_EB_SM_CFABROILER Rev 09 (7 Mar 14)
SERVICE MANUAL
Page 83
Installation, Operation & Service Manual
GARLAND Broiler MODELS: CXBE12
Manufactured By;
Garland Commercial Ranges
http://www.garland-group.com
RECYCLE - REUSE - REDUCE