KVH TracVision L2/S2 satellite television Owner's manual

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•

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A Guide to TracVision L2/S2 owner’s manual

Installation Instructions

User’s Guide

Technical Manual

TracVision L2/S2 Owner’s

Manual Addendum

(ECO # 6857)

The following information applies to Revision C of the

TracVision L2/S2 Owner’s Manual (KVH Part Number 54-0195).

The DISH 500 mode, in which the SAT SELECT button switches between the two DISH 500 satellites, has been changed to make it easier to use. The following instructions have been updated to reflect this change.

3.5

DISH 500 Operation

The DISH 500 service offers programming on two different satellites (Echo 119 and 110). To easily switch between these two satellites, you will need to configure the system for DISH 500 mode, in which the SAT SELECT button selects between just the

Echo 119 and 110 satellites.

3.5.1 Configuring the System for

DISH 500 Mode

To configure the TracVision system for DISH 500, follow the steps below.

1. Turn on your receiver, TV, and TracVision system.

2. Using the receiver’s remote control, go to the

“Point Dish/Signal Strength” screen (press MENU,

6, 1, 1 (on most models)) and select satellite 119 and transponder 11.

3. When the switchplate’s Status indicator fully illuminates (stops flashing), check the signal strength meter on the TV. If the meter turns green and indicates “Locked–Echostar 119,” skip to step 6.

N E T W O R K

54-0195 Addendum to Rev. C

1

4. Press the switchplate’s SAT SELECT button for

1 second. When you release the button, the Status indicator starts flashing while the antenna searches for another satellite.

5. When the switchplate’s Status indicator fully illuminates again, check the signal strength meter.

If the meter turns green and indicates “Locked–

Echostar 119,” proceed to step 6. If the meter stays red, repeat step 4.

6. Press and hold the SAT SELECT button until the

Status indicator flashes quickly five times

(approximately 5 seconds).

3.5.2 Switching Between DISH 500 Satellites

Once the system is configured for DISH 500 mode, you can easily switch between the 119 and 110 satellites. Simply press the SAT

SELECT button to switch from one to the other.

IMPORTANT!

Switch between satellites only while the vehicle is stationary or, if your system is a TracVision L2, while you are driving in a straight line. If you try to switch satellites while the vehicle is turning, the antenna may lock onto the wrong satellite. If this occurs, you will need to reset the system to the factory default (as described in the next section) then reconfigure the system for DISH 500 mode (as described in the previous section).

3.5.3 Resetting the System to Factory Default

To reset the system to the factory default, in which the antenna searches for a different satellite whenever the SAT SELECT button is pressed, follow the steps below.

1. Turn off the TracVision system.

2. Press and hold the SAT SELECT button as you turn on the TracVision system.

3. Continue holding down the SAT SELECT button until the Status indicator flashes quickly five times

(approximately 5 seconds). When you release the

SAT SELECT button, the antenna starts up in the factory default mode.

If you turn off the TracVision system, move the vehicle, then turn the system back on, the antenna may not be able to find the correct satellite upon startup. In this case, you will need to reset the system to the factory default and then reconfigure the system for

DISH 500 mode.

54-0195 Addendum to Rev. C

2

Congratulations!

You have selected one of the most advanced land-mobile satellite tracking systems available today. KVH

®

Industries’

TracVision ® L2/S2 is designed for use with DIRECTV ® , DISH

Network

™

, and ExpressVu. This manual provides detailed instructions on the proper installation, use, and maintenance of your TracVision L2/S2 system. Before using this manual, be

sure to check the inside back cover for any addenda, which may detail changes to the manual’s information.

Throughout this manual, important information is marked for your attention by these icons:

A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.

An alert to important information regarding procedures, product specifications, or product use.

TracVision L2/S2 Serial Number

Information about installation, maintenance, troubleshooting, or other mechanical issues.

An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user.

This serial number will be required for all troubleshooting or service calls made regarding this product.

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center

Middletown, RI 02842-5279 USA

Tel: +1 401 847-3327

Fax: +1 401 849-0045

E-mail: [email protected]

Internet: www.kvh.com

Click here to go to our state-of-the-art Customer

Support web page...the fastest and easiest way to get all of your questions answered!

If you have any comments regarding this manual, please e-mail them to [email protected]. Your input is greatly appreciated!

KVH Part # 54-0195 Rev. C

© 2004, KVH Industries, Inc., All rights reserved.

TracVision

® and KVH

® are registered trademarks of

KVH Industries, Inc.

DIRECTV

® is an official trademark of DIRECTV, a unit of GM Hughes Electronics Corporation.

DISH Network

™ is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.

Table of Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1

Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2

System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision L2/S2 Components ...............................................1-2

1.2.2 Integrated Receiver/Decoder (IRD) ........................................1-2

1.3

Materials Provided with TracVision L2/S2 . . . . . . . . . . . . . . . . . .1-2

1.3.1 Additional Materials Required for TracVision L2/S2 Use........1-3

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1

Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2

Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3

Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-9

2.3.1 Connecting the Antenna to the Switchplate .........................2-10

2.3.2 Connecting the Antenna to the IRD .....................................2-10

2.3.3 Sealing the Cable Access Hole ............................................2-12

2.3.4 Connecting the Switchplate to the IRD ................................2-12

2.3.5 Connecting the Switchplate to Vehicle Power ......................2-13

2.3.6 Connecting the IRD Ground Wire.........................................2-13

2.3.7 Installing the Switchplate ......................................................2-13

2.4

Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

2.5

Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

2.5.1 Checking Out the System Using an IRD Data Connection ......................................................2-14

2.5.2 Checking Out the System Without an IRD Data Connection ......................................................2-16

2.6

Configuring TracVision L2/S2 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

3 Using Your TracVision L2/S2 . . . . . . . . . . . . . . . . . . . . . .3-1

3.1

Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2

Tracking the Correct Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

54-0195 Rev. C

i

ii

3.2.1 Using the IRD for Satellite Selection ......................................3-3

3.2.2 Using the Switchplate for Satellite Selection ..........................3-3

3.2.2.1

The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.3

Turning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.4

Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.5

DISH 500 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.5.1 Configuring the System for DISH 500 Mode ..........................3-5

3.5.2 Switching Between DISH 500 Satellites.................................3-6

3.5.3 Resetting the System to Factory Default................................3-6

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1

Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring ..............................................4-2

4.1.2 Dew or Rain Pooling on Dome ...............................................4-2

4.1.3 Satellite Signal Blocked ..........................................................4-2

4.1.4 Satellite Coverage Issue.........................................................4-3

4.1.5 Vehicle Turning During Startup (TracVision L2 only) ..............4-3

4.1.6 Incorrect or Loose RF Connectors .........................................4-3

4.1.7 Type of Multiswitch Used ........................................................4-3

4.1.8 Stationary Use Only (TracVision S2 only) ..............................4-3

4.2

IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 IRD Wiring ..............................................................................4-4

4.2.2 AC Power Fluctuating .............................................................4-4

4.2.3 No IRD Data Connection........................................................4-4

4.2.4 EchoStar IRD Activation Check..............................................4-4

4.2.5 Failed IRD Status Check ........................................................4-5

4.2.6 IRD Faulty...............................................................................4-5

4.3

Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.4

Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.5

Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . .4-7

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1

Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3

Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4

Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 Antenna Gyro Assembly (TracVision L2 only) ........................5-6

5.4.3 Antenna LNB Replacement ....................................................5-8

5.5

Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Appendix A System Specifications

Appendix B Comprehensive System Wiring Diagram

Appendix C Switchplate Template

Appendix D EchoStar IRD Activation Procedure

Appendix E Startup Data Sequences

Appendix F Maintenance Port Parser Commands

54-0195 Rev. C

iii

Introduction

1 Introduction

1.1

Digital Satellite Television

DIRECTV

®

, DISH Network

™

, and ExpressVu systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator. Each satellite relays the signals in spot beams covering the continental United States.

TracVision L2/S2 automatically identifies, locks onto, and receives signals from the appropriate satellite. TracVision S2 is designed for stationary use only; TracVision L2 works while your vehicle is at rest and in motion.

1.2

System Overview

A complete satellite TV system includes the TracVision L2/S2 connected to an integrated receiver/decoder (IRD) and a television set. A desktop or laptop computer is used to conduct diagnostics. The complete system is illustrated in Figure 1-1.

System specifications and a wiring diagram are provided in

Appendices A and B, respectively.

KVH offers an upgrade kit (KVH

Part #02-1026) that adds in-motion tracking capability to the

TracVision S2, allowing you to receive satellite signals while on the move.

TracVision Antenna

Figure 1-1

TracVision L2/S2 System

Configuration

Radome

Baseplate

Data/Power

11-16 Volts DC

2.5-3.5 Amps

Switchplate

Vehicle

Power

Data (optional) PC Maintenance

RF2 RF1

TV 2 Satellite Receiver 2 Satellite Receiver 1

Options Purchased Separately

TV 1 Laptop PC

54-0195 Rev. C

1-1

A Guide to TracVision L2/S2

On-screen messages are not available with a DISH Network IRD.

1.2.1 TracVision L2/S2 Components

The antenna unit includes the antenna positioning mechanism, signal front end, power supply and control elements. The antenna is a parabolic dish mounting a dual-output low noise block (LNB) converter with built-in preamplifier. A molded ABS radome encloses the baseplate and is secured in place with standard fasteners. Connectors on the back of the baseplate join the power, signal, and control cabling from units inside the vehicle.

1.2.2 Integrated Receiver/Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the antenna unit for signal decoding, processing, and channel selection, and sends the signals to the TV set for viewing. In addition, messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen. The IRD also provides the interface for the user to activate authorization for reception. Please refer to the

User’s Manual provided with your selected IRD for complete operating instructions.

Before you can start watching satellite TV using your TracVision antenna, you will need to activate

your IRD. Refer to Section 2.4,

“Activating the IRD,” for more

details.

Table 1-1

TracVision L2/S2 Packing List

Cables for the TracVision L2/S2 are stored beneath the antenna unit during shipping.

1.3

Materials Provided with

TracVision L2/S2

Table 1-1 lists the units, cables, and materials packed in the

TracVision L2/S2 package by name and KVH part number.

Component

Antenna Unit (TracVision L2)

Antenna Unit (TracVision S2)

RF Cable (28 ft)

Data/Power Cable (28 ft)

IRD Ground Wire (50 ft)

Kitpack*

Installation and Operation Manual

* A complete listing of kitpack contents is provided in Table 2-2.

KVH Part No.

01-0225-16

01-0225-17

32-0417-28

32-0730-28

32-0583-50

72-0125

54-0195

1-2

Introduction

1.3.1 Additional Materials Required for

TracVision L2/S2 Use

To make full use of your new TracVision L2/S2 and receive satellite TV, you will need to provide/purchase the following:

• Television

• Appropriate IRD for your selected satellite

TV service

You can purchase and/or activate an IRD directly from KVH! Call KVH at 1-888-584-4163 for details.

54-0195 Rev. C

1-3

Installation

2 Installation

TracVision L2/S2 is designed for simple installation and setup.

Just follow these easy steps:

Step

1.

Choose the antenna location

2.

Mount the antenna unit

3.

Connect the system components

4.

Activate the IRD

5.

Check out the system

Refer to Section...

2.1

2.2

2.3

2.4

2.5

Tools and Materials Required

• Electric drill

•

3

⁄

16

"-drill bit and 3 ⁄

4

" hole saw and auger bit

• #2 Phillips and #0 flat tip screwdrivers

• RG-6 or RG-11 (75 ohms) RF cable (if installing two RF cables - refer to Section 2.3.2 for details)

• Silicone sealant or RTV

•

7

⁄

16

"-open end wrench

• Adhesive suitable for specific roof construction and materials (e.g., Liquid Nails)

• Rivet gun and 3 ⁄

16

"-rivets (or other fastener suitable for specific roof construction)

• (Recommended) PC with terminal emulation software, such as Windows Hyperterminal or

PROCOMM, and a DB9 (male-to-female) PC data cable

Table 2-1

Installation Process

Plan the entire installation before proceeding! Take into account component placement, cable running distances between units, and accessibility to the equipment after installation.

While some DIRECTV IRDs offer on-screen messages, it is recommended that a PC be available for all installations of

DIRECTV, EchoStar, and

ExpressVu.

54-0195 Rev. C

2-1


Table 2-2

Kitpack Contents

Kitpack Contents

Table 2-2 lists the materials provided in the kitpack.

Part

Switchplate Assembly

Tie-wraps

RJ11 Handset Cable

Clam Shell Ventilator

#6 x 3 ⁄

4

" Thread-forming Screws

1 ⁄

4

"-20 x 5 ⁄

8

" Hex Screws

1 ⁄

4

" Flat Washers

3 ⁄

8

" Hole Plugs

4

4

1

5

2

Qty.

1

5

1

KVH Part No.

02-1236-01

22-0013

32-0724-25

19-0230

14-0298-12

14-0250-10

14-0251

19-0282-06

2-2

Installation

2.1

Choosing the Best Location

• Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.

• Keep the antenna clear of any obstructions on the roof (e.g., air conditioners). The antenna requires a

15º to 75º look angle to receive satellite signals.

Figure 2-1

Antenna Blockage

Blocked!

TracVision Antenna

Air Conditioner

Vehicle Roof

• Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle.

• Be sure to mount the antenna on a horizontal surface with a minimum roof (or other mounting surface) radius of 250". In other words, when placed flat on the mounting surface, the mounting plates should be less than 7 ⁄

16

" above the mounting surface (see Figure 2-2). Any larger gap will warp

the baseplate and seriously damage the antenna.

Figure 2-2

Maximum Mounting Surface Slope

7

16

" Maximum Gap

54-0195 Rev. C

2-3


Always lift the antenna unit by the gray baseplate, never by the radome!

Figure 2-3

Proper Orientation of the Antenna Unit

2.2

Mounting the Antenna Unit

1. Make sure that you have chosen a suitable mounting location based upon the guidelines in

Section 2.1, “Choosing the Best Location.”

2. Remove the antenna unit from its shipping carton.

3. Position the antenna unit in the desired location on the centerline of the vehicle with the antenna’s mounting plate arrows facing the front or rear of the vehicle. The proper orientation is illustrated in

Figure 2-3.

Vehicle

Centerline

Baseplate

Connectors line

Mounting Plate

(1 of 4)

Front/Rear of V ehicle

Front/Rear

of Vehicle

Mounting Plate

Arrows

Top View

The mounting plate arrows may face either forward or backward along the centerline of the vehicle for more convenient installation.

Side View

4. While the antenna is in place, mark a location on the roof for the

3

⁄

4

" cable access hole to permit convenient cable access to the antenna’s baseplate connectors.

5. Using the 4 mounting plates and each set of 5 holes as templates, drill 20 3 ⁄

16

" holes through the roof of the vehicle.

6. Set aside the antenna unit and clean the roof’s surface to remove any debris.

2-4

Installation

7. Seal the two baseplate holes shown in Figure 2-4 with the plugs provided in the kitpack.

Baseplate Holes

Figure 2-4

Antenna Baseplate (Bottom View)

8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.

9. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using 3 ⁄

16

"-diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone.

10. Remove and save the 8 pan head screws and flat washers that secure the radome to the baseplate.

Carefully lift the radome straight up until clear of the antenna assembly and set aside.

11. When the antenna unit is installed with the baseplate connectors facing the rear of the vehicle, the drain holes are located as shown in Figure 2-5.

If the roof’s mounting surface is not perfectly flat as KVH recommends, make sure the baseplate does not warp when you attach the antenna’s mounting plates. Refer to

Section 2.1, “Choosing the Best

Location,” for further details.

Figure 2-5

Baseplate Connectors Facing Rear of Vehicle – Factory-drilled

Drain Hole Locations

Front of

Vehicle

Factory-drilled

Drain Hole Positions

54-0195 Rev. C

2-5


Figure 2-6

Baseplate Connectors Facing Front of Vehicle – Recommended

Drain Hole Locations

11a.(Alternate Drain Hole Locations) If the antenna unit is installed with the baseplate connectors facing the front of the vehicle, drill out 3 ⁄

16

"

-drain holes in the rear-facing side of the baseplate as illustrated in Figure 2-6. The existing factory-drilled drain holes shown in Figure 2-5 must then be plugged with silicone rubber sealant.

Angle of Hole, relative to front

You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factorydrilled holes are completely sealed.

Figure 2-7

Forward Shipping Restraint

(Arranged for Shipping)

Front of

Vehicle

Recommended

3/16" Drain Hole

Positions

Drain Hole Angle

(relative to baseplate)

Angle of Hole, relative to front

12. Cut the tie-wraps holding the antenna unit to the forward shipping restraint (see Figure 2-7).

2 tie-wraps used to secure LNB arm

Shipping Restraint

Nuts and Washers

Shipping Restraint

2-6

Installation

13. Remove the nuts and washers securing the shipping restraints to the baseplate. The positions of all three shipping restraints are pictured in

Figure 2-8.

Rotating Plate

Shipping Restraint

Figure 2-8

TracVision L2/S2 Shipping

Restraints (Top View, Installed for

Shipping)

Forward Shipping

Restraint for

LNB Bracket

Rotating Plate

Shipping Restraint

14. For convenient storage, rotate the shipping restraints 180 º and secure them to their original mounting bolts using the nuts and washers removed in Step 13 (see Figures 2-9 through 2-11).

All nuts and washers removed in Step 13 must be reinstalled. These nuts and washers secure the baseplate to the mounting plates.

LNB

Forward Shipping Restraint

Do not discard the shipping restraints. They should be stowed for future use in case the antenna unit needs to be removed and shipped to another location. Four

1 ⁄

4

˝ x 5 ⁄

8

˝ hex head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraints during initial shipping are integral parts of the mounting plates.

Figure 2-9

Forward Shipping

Restraint Storage

Installation Bolts and Washers

Rotating Plate Shipping Restraint (1 of 2)

Figure 2-10

Rotating Plate Shipping

Restraint Storage

Installation Bolt and Washer

54-0195 Rev. C

2-7


Figure 2-11

TracVision L2/S2 Shipping

Restraints (Storage Position)

Rotating Plate

Shipping Restraint

Forward

Shipping Restraint

Rotating Plate

Shipping Restraint

15. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers removed in Step 10.

16. Drill the cable access hole (marked in Step 4) in the vehicle’s roof.

2-8

Installation

2.3

Connecting System Components

The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle.

Locating the Switchplate

Before running cables, you need to determine the location for the

TracVision L2/S2 switchplate.

1. The switchplate should be installed in a dry, flat location within reach of the cables that will connect to the antenna unit.

2. Once you’ve decided on a suitable location, create a panel cutout in the mounting surface.

Figure 2-12 illustrates the mounting dimensions and a full-size template has been provided in

Appendix C. All connecting cables will be routed through this cutout.

2"

Figure 2-12

Switchplate Cutout Dimensions

2.5"

Figure 2-13 shows the antenna unit’s baseplate connectors.

Figure 2-14 on the following page shows the switchplate’s connectors. Refer to these figures when connecting cables to the antenna unit and the switchplate.

Figure 2-13

Antenna Baseplate Connectors

RF2 Data/Power RF1

54-0195 Rev. C

2-9


Figure 2-14

Switchplate Connectors

Switchplate Mounting

Hole (1 of 2)

Input Power

(+12 VDC)

Ground

IRD Ground Wire

RJ11 Jack

(Data Cable to IRD - Optional)

Data/Power Connector

Maintenance Port

(DB9 Connector)

KVH recommends the use of

RG-6 or RG-11 (75 ohms) cable for RF wiring. Use of non-RG-6 or RG-11 (75 ohms) cables will result in degraded performance.

The KVH warranty does not cover degraded performance due to improper wiring.

When shipped from the factory, the antenna’s RF connectors are protected with caps. Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the

TracVision L2/S2.

2.3.1 Connecting the Antenna to the

Switchplate

1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-13).

2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out through the switchplate panel cutout.

3. Connect the data/power cable to the switchplate’s data/power connector and lock in place (see

Figure 2-14).

2.3.2 Connecting the Antenna to the IRD

1. Route an RF cable up through the roof’s cable access hole.

2. Connect the RF cable to the antenna’s RF1 connector (see Figure 2-13). Once the cable is securely connected, loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable.

3. Connect the other end of the RF cable to the IRD’s

SATELLITE IN connector.

2-10

Installation

Installing Two IRDs and TVs

To connect a second TV and IRD to the TracVision L2/S2 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figure 2-13). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.

Connecting Three or More IRDs and TVs

To install three or more IRD/TV pairs, an active multiswitch

(Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the IRDs. Figure 2-15 illustrates typical wiring arrangements for multiple IRDs. If more than four

IRDs are required, contact KVH for additional wiring instructions. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet.

TracVision IRD Data Cable

Connector on Switchplate (Optional)

TracVision RF Connectors

RF1

RF2

DC Power

Figure 2-15

Installing Three or Four IRDs

Using an Active Multiswitch

IRD #1

DC In

Out 1

RHCP

+13V

VHF/UHF

Multiswitch

Out 2 Out 3

LHCP

+18V

Out 4

IRD #2 IRD #3 IRD #4

If you are connecting multiple IRDs, attach the data cable to the master

IRD. The master IRD must remain on for the secondary IRDs to function properly.

1. Connect the RF cable tagged “RF1” to the multiswitch input labeled “LNB RHCP +13V.”

2. Connect a second RF cable to the multiswitch input labeled “LNB LHCP +18V.”

3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with

F-type connectors for all RF connections.

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Figure 2-16

Installing the Clamshell Ventilator

4. Terminate all unused output connectors with

75 ohm DC blocks (Channel Master #7184, Radio

Shack #15-1259 or equivalent).

2.3.3 Sealing the Cable Access Hole

Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.

1. Completely seal the cable access hole with silicone sealant or RTV.

2. Install the clamshell ventilator, supplied in the kitpack, over the cable access hole using three of the supplied #6 screws (see Figure 2-16).

#6 Screws

Clamshell

Ventilator

To T racVision

Antenna

RF & Data/Power

Cables

Cable Access Hole

(in Roof of Vehicle)

EchoStar IRDs cannot be connected to the switchplate due to incompatibility. Satellite selection must be done manually through the switchplate’s SAT

SELECT button.

2.3.4 Connecting the Switchplate to the IRD

(Optional)

The switchplate includes an RJ11 jack for connecting the system to an IRD’s low-speed data port. This allows a compatible

DIRECTV IRD to communicate with the antenna for automatic satellite selection. Without this data connection, you will need to manually select the satellite using the switchplate’s SAT SELECT button (see Section 3.2, “Tracking the Correct Satellite,” for details).

1. Connect one end of the supplied data cable (a standard RJ11 telephone handset cord) to the switchplate’s RJ11 jack (see Figure 2-14).

2. Route the other end of the data cable to the IRD and connect it to the IRD’s low-speed data port.

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Installation

2.3.5 Connecting the Switchplate to

Vehicle Power

The switchplate must be connected to a +12 VDC, 2.5-3.5 amp power supply to operate.

1. Disconnect vehicle power by removing the appropriate vehicle fuse.

2. Run a cable from vehicle’s power (11-16 VDC) out through the switchplate panel cutout.

3. Connect the power cable to the switchplate’s power terminals as shown in Figure 2-14.

2.3.6 Connecting the IRD Ground Wire

A grounding wire has been provided to connect your IRD to a suitable ground and protect the system. Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis. The other end should be connected to a suitable ground, ideally the ground connector on the switchplate (see Figure 2-14). Each IRD that you connect to

the TracVision system should have a similar ground connection.

If you are using a multiswitch, you can ground the multiswitch instead of the individual IRDs.

2.3.7 Installing the Switchplate

After completing the switchplate wiring, you need to install the switchplate itself.

1. Carefully fit the switchplate assembly into the panel cutout (made in Step 2 of Section 2.3,

“Connecting System Components”) until the switchplate is flush to the mounting surface.

2. Secure the switchplate to the mounting surface using the two supplied #6 thread-forming screws.

3. Reinstall the vehicle fuse removed in Step 1 of

Section 2.3.5, “Connecting the Switchplate to Vehicle

Power.”

Before connecting the antenna unit to vehicle power, remove the appropriate vehicle fuse to prevent a short circuit. Replace the fuse after the connection to vehicle power is complete.

Be sure to connect a ground wire from each IRD to a suitable ground, ideally the switchplate’s ground connector.

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If a need arises to paint the radome,

ONLY use non-metallic

automotive paint to avoid

degrading the RF signal strength and the reception quality.

All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a

reset. Refer to Section 4.2, “IRD

Troubleshooting,” for a solution to

this issue.

2.4

Activating the IRD

KVH makes it easy to activate your IRD. Just call KVH at

1-888-584-4163 and ask for IRD Activation (Monday - Friday,

8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD.

Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process.

Refer to Appendix D for complete details.

2.5

Checking Out the System

If the system is connected to an IRD’s low-speed data port (via an

RJ11 cable from the switchplate), follow the procedure in

Section 2.5.1, “Checking Out the System Using an IRD Data

Connection.” If the system is not connected to an IRD’s low-speed data port, follow the procedure in Section 2.5.2, “Checking Out the

System Without an IRD Data Connection.”

2.5.1 Checking Out the System Using an IRD

Data Connection

Turn on the IRD and press the switchplate’s POWER button to power up the TracVision L2/S2 system. Observe messages on your TV screen to verify proper operation. Some messages originate in the IRD, others are generated in the TracVision L2/S2 circuits.

Depending on your choice of satellite TV service and IRD, the system may display several text messages on the television screen to aid in monitoring TracVision L2/S2 performance. These messages are not displayed when the IRD is displaying the

Signal Strength Meter on the TV screen. The messages and their meanings are described in Table 2-3 on the following page.

2-14

Installation

Message Definition

KVH TracVision

Software Version

Initializing

Search Mode 1

Search Mode 2

Search Mode 3

Reacquisition

RF Signal Error

AZ Motor Error

EL Motor Error

Displays for 5 seconds at startup

Current software version

Alternates with “KVH TracVision”

System initializing

Antenna unit in Search Mode 1



System is reacquiring the satellite

RF signal detector has no signal at input

Fault detected in azimuth drive subassembly

Fault detected in elevation drive subassembly

Ant Gyro Error Fault detected in antenna gyro assembly,

OR

(TracVision L2 only)

antenna gyro failed to initialize properly because vehicle was turning during the

60-second startup and initialization period following power-up

Cable Unwrap System in process of unwrapping cable

Differences among IRD low-speed data ports may result in different message formats, and some messages may not be displayed on the television screen. DIRECTV messages you may see are listed in Table 2-4.

Message

Searching for satellite – please stand by

Searching for program guide – please stand by

Definition

The IRD is powered up and doesn’t detect the satellite signal.

The system has found the satellite, but has been turned off for more than approximately four hours. This message appears for about

10 seconds.

Refer to your DIRECTV User’s Manual for specific messages displayed by your system.

Table 2-3

TracVision L2/S2 Operational

Messages

The DISH Network and some newer IRDs (e.g., the Sony A50) give priority to internal IRD messages rather than on-screen messages. KVH recommends that the maintenance port be used to read installation-related messages

on a PC (see Section 2.5.2,

“Checking Out the System Without an IRD Data Connection”).

Table 2-4

DIRECTV On-screen Messages

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Figure 2-17

Switchplate Maintenance Port

2.5.2 Checking Out the System Without an IRD

Data Connection

To ensure that the system is configured and operating properly, you will need to check the data provided in the system’s startup routine.

To do so, you need to connect a PC to the antenna baseplate’s maintenance port. The diagnostics procedure requires terminal emulation software such as Windows Hyperterminal or

PROCOMM. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector located on the rear of the switchplate (see Figure 2-17). To access this

connector, you may need to remove the switchplate from the mounting surface.

Figure 2-18

PC Data Cable DB9 Connector

Maintenance Port

(DB9 Connector)

2. Connect the other end of the PC data cable to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

3. Open the terminal emulation software and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

2-16

4. Press the switchplate’s POWER button to apply power to the TracVision L2/S2 system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

5. After completing the review of the startup and operational routines, shut down the system.

2.6

Configuring TracVision L2/S2 for

Remote Satellite Dish Operation

In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.

The wiring option for the remote dish is very simple and should be installed when the TracVision L2/S2 is installed.

A high-quality “A/B switch” should be used to change from

TracVision to remote antenna operation. The recommended wiring arrangement for remote dish operation is illustrated in

Figure 2-19.

Antenna

TV Out

IRD

SAT In

RF Cable

RF Cable

RF Cable

Common

A B

A/B Switch

A B

Remote Dish

Figure 2-19

Remote Dish Wiring

Configuration

Installation

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Using Your TracVision L2/S2

3 Using Your


For TracVision L2/S2 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overpasses, etc.

Figure 3-1

Be Aware of Objects that Might

Block the Satellite Signals

You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www.kvh.com/ footprint .

3.1

Turning On the System

The TracVision L2/S2 system is easy to use. To turn on the

TracVision L2/S2 system, follow the steps below.

1. (TracVision S2 only) Park your vehicle.

2. Turn on the IRD and the television. ( Refer to your

IRD user manual for complete operating instructions for the IRD.)

The TracVision S2 antenna was designed for stationary use only. As such, the TracVision S2 will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

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Figure 3-2

Switchplate Front Panel

3. Press the switchplate’s POWER button, as pictured in Figure 3-2.

Power Button

Status Indicator

Sat Select Button

These features only active if the system is

NOT connected

to an IRD low-speed data port

If Connected to an IRD

Low-speed Data Port:

As part of the startup process, the

TracVision system will default to

Channel 200, a program directory.

This is the system’s means of verifying that it has identified and is tracking the correct satellite.

Once Channel 200 appears, wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine.

4. (TracVision L2 only) If the vehicle is moving, avoid turning for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly.

System Startup (Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines.

2. The antenna then searches for a TV satellite.

3. Once the antenna finds a satellite, it uses the IRD data connection to determine if the satellite signal can be decoded. If the signal can be decoded by the IRD, the antenna locks onto and tracks the satellite.

System Startup (Not Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines. If any errors are detected, the

Status indicator flashes quickly (3-4 times per second).

2. The antenna then searches for a TV satellite.

During this search, the Status indicator flashes slowly (1-2 times per second).

3. Once the antenna finds and starts tracking a satellite, the Status indicator comes on solid.

3-2


4. If your TV does not show a clear picture, the antenna is tracking the wrong satellite. Refer to

Section 3.2.2, “Using the Switchplate for Satellite

Selection,” for instructions on selecting a different satellite.

3.2

Tracking the Correct Satellite

If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite

Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.2.2, “Using the Switchplate

for Satellite Selection.”

3.2.1 Using the IRD for Satellite Selection

If your TracVision L2/S2 is connected to an IRD’s low-speed data port, the antenna will automatically find and track the correct satellite based on the information it receives from the IRD. No user interaction is required.

3.2.2 Using the Switchplate for Satellite

Selection

If your system is not connected to an IRD’s low-speed data port, you will need to use the switchplate to manually find your satellite.

1. Press the switchplate’s SAT SELECT button.

2. The Status indicator flashes while the antenna searches for a satellite signal. Once the antenna finds and starts tracking a satellite, the Status indicator stops flashing.

3. If your TV shows a clear picture, you are tracking the correct satellite. If no picture appears, repeat this procedure starting with Step 1.

If your antenna is unable to find the

desired satellite, refer to Section 4,

“Troubleshooting,” for possible

causes and their corrective actions.

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Table 3-1

Status Indicator Conditions

3.2.2.1

The Status Indicator

If your system is not connected to an IRD’s low-speed data port, the switchplate’s Status LED indicates the antenna’s current condition. Table 3-1 describes this LED’s four conditions.

LED Condition

OFF

ON

Slow Flashing

Fast Flashing

Meaning

Initializing, please wait

Tracking a satellite

Searching for a satellite, please wait

System error, see Section 4, “Troubleshooting”

3.3

Turning Off the System

To turn off the TracVision L2/S2 system, simply press the switchplate’s POWER button (see Figure 3-2).

(TracVision L2 only) Don’t forget to

turn the system back on before you start driving again. The antenna must be turned on to track the satellite while you are moving.

3.4

Watching Television

TracVision L2 is designed to operate whether your vehicle is in motion or parked. TracVision S2 is designed to operate only while your vehicle is parked.

Using Your TracVision L2/S2 When Parked

When your vehicle is stopped, it is not necessary for the

TracVision L2/S2 to be turned on. After parking your vehicle and confirming that the antenna is receiving the satellite signal, you may turn off the TracVision L2/S2 unit to avoid unnecessary use of power. The antenna will continue to receive the satellite TV signals and relay them to the IRD.

“Instant On” Operation

As part of its operation, TracVision L2/S2 routinely saves the satellite position to memory and retains it when the system is turned off. When TracVision L2/S2 is powered up, the system looks at the satellite’s last saved position. If the vehicle has not changed its location, the antenna will immediately acquire the satellite and receive the signal without initializing the antenna.

If the vehicle moves after the TracVision L2/S2 is turned off, the antenna unit will quickly carry out its normal initialization routine to reacquire the satellite when next powered on.

3-4


Cable Unwrap

The antenna unit can rotate a full 720° before coming to the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction.

During this process, your television transmission will be frozen momentarily while the cable unwraps and the antenna reacquires the satellite.

Conical Scan Tracking (TracVision L2 only)

The antenna control unit uses conical scanning to maintain peak signal strength to the receiver and to update the satellite’s position. When conical scan tracking is active, the antenna moves continually with a circular motion to sweep across the satellite’s peak signal. The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal.

If the satellite signal is lost while the system is in conical scan track mode, the control software imposes a 60-second time-out delay. If the signal is not regained during that time, the antenna reverts to the Reacquisition Search to start looking for the satellite signal.

3.5

DISH 500 Operation

The DISH 500 service offers programming on two different satellites (Echo 119 and 110). To easily switch between these two satellites, you will need to configure the system for DISH 500 mode, in which the SAT SELECT button selects between just the

Echo 119 and 110 satellites.

3.5.1 Configuring the System for

DISH 500 Mode

To configure the TracVision system for DISH 500, follow the steps below.

1. Turn on your receiver, TV, and TracVision system.

2. Using the receiver’s remote control, go to the

“Point Dish/Signal Strength” screen (press MENU,

6, 1, 1 (on most models)) and select satellite 119 and transponder 11.

N E T W O R K

A DISH 500 quick reference label is provided at the front of this manual.

Affix this label somewhere close to the switchplate for convenient reference.

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If you turn off the TracVision system, move the vehicle, then turn the system back on, the antenna may not be able to find the correct satellite upon startup. In this case, you will need to reset the system to the factory default and then reconfigure the system for

DISH 500 mode.

3. When the switchplate’s Status indicator fully illuminates (stops flashing), check the signal strength meter on the TV. If the meter turns green and indicates “Locked–Echostar 119 West,” skip to step 6.

4. Press and hold the switchplate’s SAT SELECT button for 1 ⁄

2 second. The Status indicator starts flashing while the antenna searches for another satellite.

5. When the switchplate’s Status indicator fully illuminates again, check the signal strength meter.

If the meter turns green and indicates “Locked–

Echostar 119 West,” proceed to step 6. If the meter is still red, repeat step 4.

6. Press and hold the SAT SELECT button for five seconds, until the Status indicator flashes quickly five times.

3.5.2 Switching Between DISH 500 Satellites

Once the system is configured for DISH 500 mode, you can easily switch between the 119 and 110 satellites. Simply press the SAT

SELECT button to switch from one to the other.

IMPORTANT!

Switch between satellites only while the vehicle is stationary or, if your system is a TracVision L2, while you are driving in a straight line. If you try to switch satellites while the vehicle is turning, the antenna may lock onto the wrong satellite. If this occurs, you will need to reset the system to the factory default (as described in the next section) then reconfigure the system for DISH 500 mode (as described in the previous section).

3.5.3 Resetting the System to Factory Default

To reset the system to the factory default, in which the antenna searches for a different satellite whenever the SAT SELECT button is pressed, follow the steps below.

1. Turn off the TracVision system.

2. Press and hold the SAT SELECT button while turning on the TracVision system.

3. Continue holding the SAT SELECT button for five seconds, until the Status indicator flashes quickly five times. When you release the SAT

SELECT button, the antenna starts up in the factory default mode.

3-6

Troubleshooting

4 Troubleshooting

The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.

Table 4-1

Troubleshooting Matrix

SYMPTOM

Antenna non-functional

No IRD status message

No picture on TV set

Intermittent picture for short intervals

System will not find satellite

Snowy television picture

IRD locks up

Picture jumbled, parts missing, freezing

POSSIBLE CA

Blo ked (Section 4.1.3) ing star

USE (AND SOLUTION)

loc ve rage issue (Section 4.1.4) ning dur ain pooling on dome (Section 4.1.2)

De ing (Section 4.1.1)

V ehicle tur tup (Section 4.1.5) k (Section 4.2.5) ation (Section 4.2.4) aulty (Section 4.3) ly f aulty (Section 4.3) ultis witch used (Section 4.1.7) y use only (Section 4.1.8)

Stationar A

C

po aulty (Section 4.2.6)

F ailed IRD status chec

No IRD data connection (Section 4.2.3) IRD f Antenna gyro f LNB assemb

X

X X X

X X X

X

X

X

X

X X

X X X X X

X X X X X

X X

X

X

X X

X

X

X

X

X X

X

X X

Switchplate status indicator flashing fast

System works at rest but not on the move

X

X

X

X X

X

X

4.1

Causes and Remedies for

Common Operational Issues

There are a number of common issues that can affect the signal reception quality or the operation of the TracVision L2/S2. The following sections address these issues and potential solutions.

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4.1.1 Blown Fuse or Improper Wiring

If the antenna unit is installed but entirely non-responsive, there are two key factors to check as part of the troubleshooting process:

1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the antenna unit will not operate. Refer to Section 5.4.1, “PCB Removal and

Replacement,” for details on the fuse location and how to access the CPU Board.

2. Wiring – If the system has been improperly wired, the antenna unit will not operate correctly. Refer to

Section 2.3, “Connecting System Components,” for complete system wiring information.

4.1.2 Dew or Rain Pooling on Dome

Dew or rain can occasionally pool on the top of the radome.

While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at rest.

This issue can be minimized with two approaches:

1. Using a hose, spray the dome with water to remove the dew from the dome surface.

2. Periodically apply liquid dish detergent to the dome surface. Wipe the full-strength detergent on the dome and allow it to dry. This treatment will provide a film that will help moisture bead up and roll off the dome.

4.1.3 Satellite Signal Blocked

Satellite signals can be blocked or degraded by trees and branches, buildings, overpasses, mountains, or equipment on the vehicle itself. Refer to Section 2.1, “Choosing the Best Location,” to make certain that the TracVision L2/S2 unit is in the optimal location. Simply moving the vehicle to clear an external obstruction will also restore signal quality.

4-2

Troubleshooting

4.1.4 Satellite Coverage Issue

TracVision L2/S2 will provide outstanding reception throughout the entire coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area.

4.1.5 Vehicle Turning During Startup

(TracVision L2 only)

If the vehicle turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision L2 unit, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the

TracVision L2 off for at least 10 seconds. Turn the system back on, making certain that the vehicle is either motionless or traveling in a straight line for the 60 seconds immediately following power-up.

4.1.6 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5,

“Maintenance”) KVH recommends checking the antenna unit cable connections. A loose RF connector can reduce the signal quality. Refer to Section 2.3.2, “Connecting the Antenna to the IRD,” for directions on proper antenna unit to RF cabling.

4.1.7 Type of Multiswitch Used

An active (not passive) multiswitch must always be used to connect the TracVision L2/S2 system to multiple IRDs. Refer to

Section 2.3.2, “Connecting the Antenna to the IRD,” for directions on proper multiswitch/multiple IRD cabling.

4.1.8 Stationary Use Only (TracVision S2 only)

The TracVision S2 antenna was designed for stationary use only.

As such, the antenna will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint .

Baseline RF levels are included as part of the startup sequence

provided in Appendix E.

KVH offers an upgrade kit (KVH

Part #02-1026) that adds in-motion tracking capability to the

TracVision S2, allowing you to receive satellite signals while on the move.

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The long-term fix, typically done at original system installation, is to install an Uninterruptible Power

Supply (like those available for use with computer systems) on the IRD.

Be sure to specify a UPS with adequate available current for all devices attached to it. (An IRD draws approximately 200 watts.)

4.2

IRD Troubleshooting

The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation.

4.2.1 IRD Wiring

Refer to Section 2.3, “Connecting System Components,” and your

IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television.

4.2.2 AC Power Fluctuating

If the system periodically displays a picture for less than one minute, then enters Search Mode 1, the IRD low-speed data port may be locked up as the result of power fluctuations and will require a reset. This can be verified by hooking up a PC to the maintenance port and checking for error messages. Reset must be done by:

1. Completely shutting down DC power to the antenna.

2. Remove the AC source, either at the breaker or by unplugging the IRD.

3. Wait at least 10 seconds before restoring power, first to the IRD and then to the antenna.

4.2.3 No IRD Data Connection

To view status messages, your TracVision antenna must be connected to the IRD’s low-speed data port. Refer to

Section 2.3.4, “Connecting the Switchplate to the IRD,” for details.

4.2.4 EchoStar IRD Activation Check

If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture.

Appendix D provides the manual satellite acquisition and activation procedure.

4-4

4.2.5 Failed IRD Status Check

As detailed in Appendix E, TracVision L2/S2 completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to

TracVision L2/S2 will pass this test. There are, however, two alternate results, each indicating a slightly different problem.

Test Result: NONE

If the system tests achieves a result of

NONE

, there is no communication at all between the antenna unit and the IRD.

Solution

Check to be certain the IRD and TracVision L2/S2 are connected properly at the low-speed data port and that both are powered on. Refer to Section 2.3, “Connecting System Components,” for correct antenna unit to IRD wiring procedures and diagrams.

After verifying the connection, cycle the power off and on and review the startup test results.

Test Result: UNKNOWN

In the instance of a result of

UNKNOWN

, a communications link exists, but the data received by the antenna unit is garbled and unrecognizable.

Solution

As with a result of

NONE

, first check to be certain the IRD and

TracVision L2/S2 are connected properly at the low-speed data port. Refer to Section 2.3, “Connecting System Components,” for correct antenna unit to IRD wiring procedures and diagrams.

After verifying the connection, cycle the power off and on and review the startup test results. If this does not initially succeed, refer to Section 4.2.2, “AC Power Fluctuating,” and follow the IRD reset procedure.

4.2.6 IRD Faulty

In the case of a faulty IRD, refer to your IRD user manual for service, replacement, and warranty information.

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4-5


Most terminal emulation programs have a parameter for local character echo. Select this parameter to see what is being typed without any system delay.

Figure 4-1

Switchplate Maintenance Port

4.3

Antenna Gyro and LNB Faults

Section 5, “Maintenance,” provides detailed instructions for

authorized service personnel who may be required to replace

TracVision L2/S2 components. The TracVision S2 does not include

an antenna gyro.

4.4

Computer Diagnostics

TracVision L2/S2 has been designed to provide diagnostic readouts viewed on the TV screen (DIRECTV only) or on a personal computer having an RS-232 serial communication port.

If you are unable to isolate a system problem with the foregoing troubleshooting tools, set up for computer diagnostics as described below. System problems will most likely be found somewhere through the diagnostic readouts.

The diagnostics procedure requires terminal emulation software such as Windows Hyperterminal or PROCOMM. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector on the switchplate

(see Figure 4-1). To access this connector, you may

need to remove the switchplate from the mounting surface.

Figure 4-2

PC Data Cable DB9 Connector

Maintenance Port

(DB9 Connector)

2. Connect the other end of the PC data cable to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

4-6

3. Open the terminal emulation software and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

4. Apply power to the TracVision L2/S2 system and allow the system to complete full initialization.

Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

4.5

Maintenance Port Parser

Commands

TracVision L2/S2 system parser commands are detailed in

Appendix F.

Troubleshooting

54-0195 Rev. C

4-7

Maintenance

5 Maintenance

The following sections provide details on preventive maintenance and field replaceable units and parts for the

TracVision L2/S2 antenna unit.

5.1

Warranty/Service Information

For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided at the conclusion of this manual. If you have any questions, please call your local authorized dealer or installer, or contact KVH directly.

IMPORTANT! Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense.

5.2

Preventive Maintenance

TracVision L2/S2 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance.

Monthly

• Wash the exterior of the radome and baseplate assembly with fresh water; a mild detergent may be added to remove grime. Do not spray the radome directly with high-pressure water.

• Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome.

Annually

• Remove the radome. Visually inspect the elevation drive shaft to be certain that it moves easily and is clear of grit and debris. Clean and lubricate with silicone or white lithium grease as required.

Detailed information on KVH’s global support program and how to contact KVH or a dealer near you is available at www.kvh.com/ global_support .

54-0195 Rev. C

5-1


The serial number of your

TracVision L2/S2 will be required during any troubleshooting or service calls. You will find the serial number on the inside front cover of this manual.

Table 5-1

Field Replaceable Units

Should the fuse ever need to be replaced, TracVision L2/S2 uses a 5x20mm, 3.15-amp, 250-volt fastblow fuse.

5.3

Replaceable Parts

TracVision L2/S2 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, contact your local authorized TracVision L2/S2 dealer/installer first. Have the antenna unit serial number ready with a list of the trouble symptoms. If an authorized dealer/installer is not located nearby, contact the factory directly at the telephone, facsimile, or e-mail listings inside the front cover.

Replacement part numbers for units that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/installer.

Part Name

Radome Assembly (TracVision L2)

Radome Assembly (TracVision S2)

Baseplate Assembly (TracVision L2)

Baseplate Assembly (TracVision S2)

Data/Power Cable

RF Cable

CPU PCB

Antenna Gyro (TracVision L2 only)

Antenna Gyro Gasket (TracVision L2 only)

System Fuse

LNB

Part Number

02-0953-09

02-0953-10

02-1244-01

02-1244-02

32-0730-28

32-0417-28

02-1144-01

02-1035

24-0139

16-0017-3150

19-0056

It is recommended that all other technical difficulties be resolved by returning the TracVision L2/S2 unit to an authorized service provider.

5-2

Maintenance

5.4

Field Replaceable Unit

Procedures

The following subsections provide detailed procedures for repairing or swapping out field replaceable units. The procedures refer to labeled items presented on the following diagrams.

Pan Head Screws

Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly!

Figure 5-1

Antenna, PCB, and Rotating Plate

PCB Cover

3.15-amp Fuse

PCB

Rotating Plate

Before servicing the antenna unit, be sure to remove the appropriate vehicle fuse to disconnect power.

Replace the fuse after completing the service.

Connecting Rod

Figure 5-2

Close-up of Connecting Rod and E-ring

E-ring

Antenna Gyro


Linear Actuator

Elevation Axis

Motor Shaft

54-0195 Rev. C

5-3


Figure 5-3

Antenna Assembly

TracVision L2 only

Antenna Gyro Cable

Locking Nuts and Washers

Antenna Gyro

Antenna Gyro

Gasket

Reflector Bracket

Wing Screw and Washer

LNB Clamp

LNB

5-4

Figure 5-4

Rotating Plate

Cable Clamp and Screw

Azimuth Motor

Antenna Gyro Cable


PCB

Maintenance

5.4.1 PCB Removal and Replacement

Estimated Time to Repair:

1

⁄

2

hour

The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuse and the PCB assembly.

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft

– Fig. 5-5.

When carrying out maintenance on the PCB, be sure to not drop any of the small screws inside the mechanism. If a screw is lost within the baseplate, it

must be retrieved

to avoid causing any damage when the unit rotates.

Figure 5-5

Removing the PCB Cover

Elevation Axis

Motor Shaft

Linear Actuator

PCB Cover

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5.

6. Remove all cable connectors from the PCB.

Figure 5-6 on the following page illustrates the

PCB arrangement and connector locations.

TracVision L2/S2 is equipped with a

5x20 mm, 3.15-amp, 250 volt fastblow fuse, which is mounted on the

PCB. To access and replace the fuse, remove the PCB cover.

54-0195 Rev. C

5-5


Figure 5-6

PCB Connector Locations –

Rear View

Limit Switches

Gyro


J11

Fuse

J4

Cable Wrap

PCB

J2 J1

Elevation Motor Azimuth Motor

RF Connector to IRD

RF Connector to LNB

When replacing the PCB cover, be careful not to pinch any cables.

7. Remove the 9 pan head screws securing the PCB to the rotating plate.

8. Reverse this process to install the replacement

PCB. Reinstall all cable connectors removed in

Step 6.

9. Carry out the LNB calibration procedure

(Section 5.4.3).

5.4.2 Antenna Gyro Assembly

(TracVision L2 only)

Estimated Time to Repair: 1 hour

The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with four locking nuts and washers – Fig. 5-3.

Following the removal and replacement of the antenna gyro assembly, it will be necessary to calibrate the gyro and restart the system. Directions for removal, replacement, and calibration follow:

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft

– Fig. 5-5.

5-6

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5.

6. Remove the screw and clamp holding the cable to the rotating plate; save the cable clamp for reuse –

Fig. 5-4.

7. Remove the Molex connector from J11 on the CPU board – Fig. 5-6.

8. Remove the 4 locking nuts and flat washers and take the antenna gyro off the bracket.

9. Remove the antenna gyro gasket.

10. Replacement is the reverse of this procedure.

Antenna Gyro Calibration

1. Connect a PC to the communications port as described in Section 4.4, “Computer Diagnostics.”

2. Type

HALT<cr>

(<cr> indicates a carriage return/

ENTER key) while the system is performing the limit switch initialization routine. The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position.

3. Type

DEBUGON<cr>

to enter Debug Mode.

4. Type

EL,300<cr>

.

5. Type

=CALAZ<cr>

. Verify that the Antenna Gyro

Azimuth scale factor is between -0.00090 and

-0.00110.

6. Type

=CALEL<cr>

. Verify that the Antenna Gyro

Elevation scale factor is between 0.00090 and

0.00110.

7. Type

ZAP

to restart/reinitialize the system.

54-0195 Rev. C

Maintenance

5-7


When replacing the LNB, make certain to restore it to its original orientation, as shown in Figure 5-3.

The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine. Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal.

5.4.3 Antenna LNB Replacement

Estimated Time to Repair:

1

⁄

2

hour

The LNB receives preamplifier operating power from the IRD via the PCB – Fig. 5-3 and 5-4. Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB.

1. Disconnect both RF coaxial connectors at the LNB.

2. Remove the wing screw and washer from the LNB clamp – Fig. 5-3.

3. Remove the top of the LNB clamp – Fig. 5-3.

4. Remove the LNB.

5. Replacement is the reverse of this procedure.

Check the rotation to ensure that the LNB is not striking any wires or the baseplate.

Antenna LNB Normalization and Stability Test

1. Connect a PC to the maintenance port as described in Section 4.4, “Computer Diagnostics.”

2. Ensure that the antenna is tracking the satellite.

3. Type

HALT<cr>


ENTER key) to put the system into Idle Mode.

4. Type

DEBUGON<cr>

to put the system into

Debug Mode.

5. Type

FINDSAT<cr>

to begin the automatic signal peaking process. Wait until the antenna peaks the satellite signal and is motionless. The screen will display

FINDSAT: PASS

.

6. Type

=CALLNB<cr>

to start the LNB

Normalization Function.

Note: The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine.

7. The system must respond with the following message:

CALLNB: PASS

. If the system displays

CALLNB: FAIL

, return to Step 3 and retry the procedure, making sure to achieve the highest possible RF signal peak.

8. Record the Cold Sky Average and the RFGAIN value reported in Step 7.

5-8

9. Type

ZAP<cr>

. The system will re-initialize using the new RFGAIN and RFOFFSET scale factors displayed following Step 7.

10. Wait for the system to perform the background noise calculation. Read the Average Noise Level value from the messages transmitted out the maintenance port. This value must be greater than

300 and less than 1300. An example of the message sequence and format is as follows:

*** Averaging Background Noise ***

Average Noise Level = 750

Noise Threshold = 1450

11. Wait for the system to search for, find the satellite, enter Tracking Mode and track the satellite for a minimum of 30 seconds. Record the average RF signal value reported from the +POS: AZ, EL, RF messages. An example of the message sequence and format is as follows:

+POS: 154.5 33.2 2521

12. The RF signal values while tracking shall be greater than 2000 and less than 3000.

Maintenance

54-0195 Rev. C

5-9


When rotating the azimuth mechanism by hand, go slowly!

Hitting the mechanical stops with excessive force will damage the azimuth limit switch.

Figure 5-7

Attaching the Shipping Restraints to the Antenna Baseplate

5.5

Preparation for Shipment

If you need to repack the antenna unit for shipment, the shipping restraints removed or stowed during installation must be replaced. Follow these steps to reinstall the restraints.

1. Remove the radome.

2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.

3. Attach the three restraints to the baseplate using the

1 ⁄

4

"

-20 x

5 ⁄

8

" hex screws and washers provided in the kitpack and the nuts and washers removed from the baseplate, as pictured in Figure 5-7.

KVH is not liable for damage caused by improper shipping.

Figure 5-8

Securing the Forward

Shipping Restraint

4. Place the antenna bracket on the forward shipping restraint.

5. Secure the forward restraint and bracket by wrapping two tie-wraps around the bend in the forward restraint and the antenna bracket (at the end of the LNB bracket).

2 tie-wraps used to secure LNB arm


Nuts and Washers

Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support

Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense.

5-10


Hex Screws and Washers

6. Replace the radome.

7. Place the entire antenna unit into its shipping box using the original packaging material. Secure the box to a pallet to ensure upright transport to KVH.

System Specifications

Appendix A

System Specifications

Physical Characteristics

Power

Dimensions/Weight

LNB

Tracking (TracVision L2 only)

Maintenance Port

Pointing System

Elevation Range

Azimuth Range

Position Repeatability

Environmental

Operating Temperature

Storage Temperature

Humidity

11-16 volts DC @ 2.5 amps nominal, 3.5 amps peak

32" wide x 14.8" high, 33 lbs

Dual Output

Better than 30

º

/sec

9600 bps, 8,N,1,EIA, RS232

15

º to 75

º

720

º

0.1

º

-13

º

F to +131

º

F

-40

º

F to +185

º

F to 100 percent

Table A-1

TracVision L2/S2 System

Specifications

54-0195 Rev. C

A-1

Appendix B

Comprehensive System

Wiring Diagram

The wiring diagram is presented on the following page.

Comprehensive System Wiring Diagram

54-0195 Rev. C

B-1

Appendix C

Switchplate Template

2"

2.5"

Switchplate Template

54-0195 Rev. C

C-1

EchoStar IRD Activation Procedure

Appendix D

EchoStar IRD Activation

Procedure

If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture.

The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most up-to-date satellite and programming data, allowing it to automatically acquire the satellite from then on.

Please refer to your EchoStar IRD user manual for complete instructions on the IRD, the remote control, and the command screens.

Manual Satellite Acquisition and IRD Activation

1. Turn on the TV and EchoStar IRD.

2. Using the EchoStar remote, press MENU.

- The Main Menu will come up on the screen.

3. Select #6, System Setup.

4. Select #1, Installation.

5. Select #1, Point Dish/Signal.

- The Signal Strength Screen will appear.

6. Using the remote, select the zip code box on the screen, and input the local zip code.

- The screen will show you the Azimuth and

Elevation to the satellite. Write this down.

7. Connect a PC to the antenna switchplate’s maintenance port.

8. Turn on the TracVision L2/S2.

9. Type

HALT<cr>


ENTER key) after receiving the message

*** Entering Search Mode 1 ***.

It will be necessary to have a PC available to complete the manual acquisition and activation procedure.

54-0195 Rev. C

D-1


The Signal Strength Meter is located on the bottom of the “Point

Dish and Signal Strength” Screen.

This Signal Strength Meter is Red in color, and turns Green when the proper satellite is located.

Turning the IRD off with the remote puts the IRD in standby mode.

Turning the IRD off from the front panel shuts the IRD off.

10. Type in the elevation that you obtained in Step 6.

- Type

EL,xxx<cr>

(e.g., Elevation of 30.2° =

EL,302<cr>

)

11. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in

Step 6.

12. Type in an azimuth that points the antenna in the direction of the object selected in Step 11.

- Type

AZ,xxxx<cr>

(e.g., azimuth of 233° =

AZ,2330<cr>

)

- Valid azimuth range is 0-360° (0000-3600)

13. Check to see if there is signal strength on the

Signal Meter Screen.

14. Move antenna counter-clockwise in 5° increments until signal strength is acquired. If you do not find the satellite, point the antenna at the object selected in Step 11 and move the antenna clockwise in 5° increments until signal strength is acquired.

15. Once the satellite is found, fine tune azimuth in 1° increments for maximum signal strength.

16. Fine tune elevation in 1° increments for maximum signal strength.

17. Once the satellite is found, turn the EchoStar IRD off, using the power button on the infrared remote.

Do not turn off the IRD using the front panel. Leave

IRD in standby mode for approximately 5 minutes.

The IRD will now download new software from the satellite.

- To verify that the IRD has been updated, put the

IRD into the Signal Strength Screen mode, and three satellite options will appear on the left side of the screen: 61.5° West, 119° West, 148° West.

Your EchoStar IRD is now updated.

D-2

Startup Data Sequences

Appendix E

Startup Data Sequences

The data on the following pages presents the startup data sequences registered by the TracVision L2/S2. The first part of each section shows the sequences registered by a system that is connected to an IRD low-speed data port. The second part of each section shows the sequences registered by a system that is NOT connected to an IRD low-speed data port. Both parts show two routines. One is the standard, full initialization routine; the second is that registered by TracVision L2/S2 if it is turned on and acquires the satellite via the “Instant On” operation (described in

Section 3, “Using Your TracVision L2/S2”). These sequences can be recorded using the data port and a PC.

E.1

TracVision L2 Sequences

E.1.1 System Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision L2 Rev X - Version X.XX - Serial number XXXXXXXX

Limit Switch Test

Limit Switch Status:PASS------------------Pass is expected

*** Initializing IRD ***

IRD STATUS: PASS DSS -------------------PASS is expected with successful IRD identification

Saved Sat Pos: EL = 36.5

*** Initializing Rate Bias ***

+POS: 45.0 45.9 548

VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300

RATE BIAS: PASS---------------------------Az & El values above are within valid ranges


+POS: 45.0 22.5 356

+POS: 135.0 20.0 362

+POS: 311.8 20.0 355




*** Entering Search Mode 1 ***

+POS: 27.0 20.1 354

+POS: 79.9 36.4 341

54-0195 Rev. C

E-1


Satellite Found: AZ = 62.26, EL = 36.50, RF = 1300

+POS: 53.6 36.5 449

*** Entering Tracking ***

+POS: 61.8 36.5 1260

+POS: 62.2 36.3 1346

+POS: 64.0 36.5 1716

*** Entering Satellite Check *** --------Confirming proper satellite lock

+POS: 64.3 36.1 1747

Satellite Located

IRD Signal Quality = 54

+POS: 66.1 35.6 1522

+POS: 64.6 35.5 1749


+POS: 66.2 36.1 1467

“Instant On” Startup Sequence

?PGM

KVH TracVision L2 Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On --------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected


...

IRD STATUS: PASS DSS --------------------PASS is expected with successful IRD identification



+POS: 360.0 33.9 2625

VEL_INDEX: Az = 1996, El = 2182 ---------Expected range is 1700-2300

RATE BIAS: PASS --------------------------Az & El values above are within valid ranges

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 360.0 33.9 2622

Signal Peaked: AZ = 0.00, EL = 33.30, RF = 2674

+POS: 0.0 33.3 2646

+POS: 0.0 33.3 2638


+POS: 0.0 33.3 2640

+POS: 0.0 33.3 2614


CH = 200 XP = 7 HI = 0 LO = 10

+POS: 0.0 33.3 2652

Saved Sat Pos: AZ = 0.00, EL = 33.30

+POS: 0.0 33.3 2617

+POS: 0.0 33.3 2616


E-2


E.1.2 System Not Connected to IRD Data


?PGM


Limit Switch Test



Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


IRD STATUS: FAIL None -------------------FAIL is expected with no IRD data connection



+POS: 360.0 33.9 2625




+POS: 45.0 26.3 762

+POS: 62.1 20.0 1111

+POS: 223.5 20.0 1082


Nor = 1826



+POS: 193.4 30.1 1098

+POS: 205.8 33.5 878


+POS: 0.9 33.5 586

+POS: 331.2 33.5 2173


+POS: 331.2 33.5 2197

+POS: 331.8 34.1 2177


*** Tracking Satellite ***

+POS: 331.7 33.4 2154

+POS: 331.7 33.4 2167


+POS: 331.7 33.4 2155

+POS: 331.7 33.4 2132

54-0195 Rev. C

E-3


+POS: 331.7 33.4 2153

Switch held: wrong satellite--------------SAT SELECT switch pressed

Exclude: No longer search AZ = 331.7, EL = 33.4

*** Entering Search Mode 1 *** -----------Searching for a different satellite

Search1 decided to go to: AZ = 335.9, EL = 33.5

+POS: 23.5 33.5 518

+POS: 162.5 33.5 1105


+POS: 150.5 33.4 1108

+POS: 80.1 33.4 889

+POS: 180.0 34.0 1092


+POS: 180.0 34.3 873

+POS: 66.6 22.0 885


+POS: 327.4 22.0 567

*** Initializing Finetune ***

+POS: 348.8 22.0 1987

+POS: 348.8 23.8 1965



+POS: 348.8 23.3 2100

+POS: 348.8 23.3 1840


+POS: 348.8 23.3 2190

+POS: 348.8 23.3 2010


?PGM





Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


IRD STATUS: FAIL None ------------------FAIL is expected with no IRD data connection



+POS: 360.0 33.9 2625

E-4


VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300



+POS: 360.0 23.1 1575



+POS: 360.0 22.5 1917

+POS: 360.0 22.5 1976




Limit Switch Test

Limit Switch Status: PASS


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


IRD STATUS: FAIL None



+POS: 360.0 33.9 2625




+POS: 45.0 26.3 956

+POS: 62.1 20.0 1094

+POS: 223.5 20.0 850





+POS: 193.4 22.5 869

+POS: 205.8 22.5 1083


+POS: 15.0 22.5 471

+POS: 354.0 22.5 620


+POS: 350.0 22.5 1773

+POS: 350.5 21.9 1959



+POS: 350.5 22.4 1674

54-0195 Rev. C

E-5


E.2

TracVision S2 Sequences

E.2.1 System Connected to IRD Data


?PGM

KVH TracVision S2 Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test



..

IRD STATUS: PASS DSS --------------------PASS is expected with success2ul IRD identification



+POS: 45.0 26.6 735

+POS: 57.9 20.0 1004

+POS: 232.0 20.0 812

+POS: 25.6 20.0 898





+POS: 80.9 32.1 1217

+POS: 44.6 33.4 853


+POS: 306.4 33.4 1020


+POS: 327.7 33.4 2827

+POS: 327.7 33.9 2717


+POS: 327.7 33.3 2751

+POS: 327.7 33.3 2741

*** Entering Satellite Check ***

+POS: 327.7 33.3 2756

Signal Detected = 82

+POS: 327.7 33.3 2727

Signal Detected = 81

+POS: 327.7 33.3 2731

+POS: 327.7 33.3 2713

Tracking DSS satellite at 101.5W

+POS: 327.7 33.3 2665


+POS: 327.7 33.3 2708


E-6



?PGM





...

IRD STATUS: PASS DSS --------------------PASS is expected with success2ul IRD identification



+POS: 360.0 33.9 2622


+POS: 0.0 33.3 2646

+POS: 0.0 33.3 2638


+POS: 0.0 33.3 2640

+POS: 0.0 33.3 2614


CH = 200 XP = 7 HI = 0 LO = 10

+POS: 0.0 33.3 2652


+POS: 0.0 33.3 2617

+POS: 0.0 33.3 2616


+POS: 0.0 33.3 2610

E.2.2 System Not Connected to IRD Data


?PGM


Limit Switch Test



Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

54-0195 Rev. C

E-7



IRD STATUS: FAIL None -------------------FAIL is expected with no IRD data connection



+POS: 45.0 26.3 762

+POS: 62.1 20.0 1111

+POS: 223.5 20.0 1082


Nor = 1826



+POS: 193.4 30.1 1098

+POS: 205.8 33.5 878


+POS: 0.9 33.5 586

+POS: 331.2 33.5 2173


+POS: 331.2 33.5 2197

+POS: 331.8 34.1 2177



+POS: 331.7 33.4 2154

+POS: 331.7 33.4 2148

+POS: 331.7 33.4 2167


+POS: 331.7 33.4 2155

+POS: 331.7 33.4 2132

+POS: 331.7 33.4 2153




Search1 decided to go to: AZ = 335.9, EL = 33.5

+POS: 23.5 33.5 518

+POS: 135.5 33.5 890

+POS: 162.5 33.5 1105


+POS: 150.5 33.4 1108

+POS: 80.1 33.4 889

+POS: 180.0 34.0 1092


+POS: 180.0 34.3 873

+POS: 66.6 22.0 885


+POS: 327.4 22.0 567


+POS: 348.8 22.0 1987

+POS: 348.7 22.6 2020

+POS: 348.8 23.8 1965


E-8



+POS: 348.8 23.3 2100

+POS: 348.8 23.3 1840


+POS: 348.8 23.3 2190

+POS: 348.8 23.3 2010


?PGM





Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


IRD STATUS: FAIL None ------------------FAIL is expected with no IRD data connection



+POS: 360.0 23.1 1575



+POS: 360.0 22.5 1917

+POS: 360.0 22.5 1635

+POS: 360.0 22.5 1976




Limit Switch Test

Limit Switch Status: PASS


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On


Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

54-0195 Rev. C

E-9



IRD STATUS: FAIL None



+POS: 45.0 26.3 956

+POS: 62.1 20.0 1094

+POS: 223.5 20.0 850





+POS: 193.4 22.5 869

+POS: 205.8 22.5 1083


+POS: 15.0 22.5 471

+POS: 354.0 22.5 620


+POS: 350.0 22.5 1773

+POS: 350.5 21.9 1959



+POS: 350.5 22.4 1674

E-10

Maintenance Port Parser Commands

Appendix F

Maintenance Port Parser

Commands

TracVision L2/S2 system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge character (ASCII ? (Hex 3F)). The parser commands are shown below in boldface capital letters but they are not case-sensitive. In most cases the command is responded to with an echo; that is, if you type

ZAP

,

for example, and press “ENTER,” the response will be the command you have entered (i.e.,

ZAP

). For other commands the response is specific for each command, such as

VERSION

,

STATUS

, or

HELP

.

F.1

System Commands

Software Version

Function reports software version

Command

VERSION

Argument none

Response KVH TVL2/S2 Version XX.XX

System Status Report

Function: reports general system status

Command:

STATUS

Argument: none

Response: system status string, (TBD)

Initialize the System

Function: initializes the system (perform a soft reset)

Command:

ZAP

Argument: none

Response: echoes the command, then reinitializes the system

Table F-1

System Commands

54-0195 Rev. C

F-1


Table F-2

Manual Positioning Commands

F.2

Manual Positioning Commands

To execute the following commands, first put the antenna unit in idle mode by typing

HALT

and pressing “ENTER.” Positioning commands may be entered after the antenna comes to rest.

Help on Parser Commands

Function: lists parser commands

Command:

Argument:

Response:

HELP

none print a list of all parser commands

Azimuth Angle

Function:

Command:

Argument:

Response: commands a manual azimuth angle that the mechanism moves to

AZ,xxxx (range is 0000-3599) desired azimuth angle of the mechanism relative to vehicle reference, or baseplate fwd,

000

º

-359.9

º

(vehicle-referenced) echoes the command; mechanism moves at a fixed velocity

Elevation Angle

Function:

Command:

Argument:

Response: commands a manual elevation angle that the mechanism moves to

EL,xxx (range is 100-700) desired elevation angle of the mechanism relative to up, or external sensor attitude reference, 10.0

º

-

70.0

º echoes the command; mechanism moves at a fixed velocity

Azimuth CW Step

Function: commands a 0.1 deg CW manual step in azimuth angle

Command:

Argument:

Response:

6

none echoes the command

F-2

Maintenance Port Parser Commands

Azimuth CCW Step

Function:

Command:

Argument:

Response: commands a 0.1 deg CCW manual step in azimuth angle

4


Elevation UP Step

Function: commands a 0.1 deg UP manual step in elevation angle

Command:

Argument:

Response:

8


Elevation DOWN Step

Function: commands a 0.1 deg DOWN manual step in elevation angle

Command:

Argument:

2

none

Response: echoes the command

F.3

Operational Commands

Idle Mode

Function:

Command:

Argument:

Response: halts active tracking and conical scan, then enters idle mode

HALT


Current Cable Wrap Angle

Function: sets or reports current cable wrap angle, defined as

0

º

(CCW limit) to 700

º

(CW limit); the value is expressed as 0000-7000 with an implied decimal

Command:

Argument:

Response:

WRAPANGLE,xxxx

the desired cable wrap angle setting

Wrap Angle = xxxf

Table F-3

Operational Commands

54-0195 Rev. C

F-3


Table F-4

Target and Signal Commands

F.4

Target and Signal Commands

Report Target Location

Function: reports the target (satellite) location in the baseplate frame and uses the saved satellite position

Command:

Argument:

Response:

TGTLOCATION

none

Target Location = E XXX, A XXXX

Report RF Signal Strength

Function: reports the modified signal strength from the RF power detector circuit, and applies the RF gain and offset computed during LNB calibration

Command:

Argument:

Response:

SIGLEVEL

none

Signal Strength = XXXX

Report IRD Signal Quality

Function: reports the signal strength from the IRD; it uses the last received signal quality and initiates a new signal quality request command from the IRD

Command:

Argument:

Response:

SIGQUALITY

none

Stale Signal Quality = XX

Report IRD Type

Function: reports the IRD connection type as DSS (DIRECTV),

EchoStar, untested, or none

Command:

Argument:

IRDTYPE

none

Responses: IRD type has not been tested yet.

IRD type is Echostar.

IRD type is DSS.

IRD type cannot be determined.

F-4

KVH Industries Limited Warranty


Limited Warranty on Hardware

KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser. It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim. If this date cannot be verified, the warranty period will begin 30 days after the date of manufacture of the original product purchased.

If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may bring the product to an Authorized KVH TracVision Dealer for repair. During the first year, and if the product was installed by an Authorized KVH TracVision Dealer (identified with the KVH Authorized TracVision dealer list), KVH will cover the dealers’ labor charges for warranty repairs, provided the dealer contacts KVH for pre-approval of the charges. Approval of charges is at KVH’s sole discretion.

This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced; or if any factory-sealed part of the system has been opened without authorization.

Return Authorization

A Return Material Authorization is required prior to returning the product to KVH Industries. Please call our Technical

Support Department at (401) 847-3327 or send an e-mail to [email protected] to obtain the RMA number. Write the number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If possible, use the original box and packing material to protect the equipment from damage in shipment. KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above.

THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH

RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS,

IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF

MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL

NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED

BY KVH IN CONNECTION WITH ANY PRODUCT.

KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR

CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING

FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE

PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO

THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot be excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date of the original retail purchase of this product by the original purchaser.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

®

KVH Industries, Inc.

50 Enterprise Center • Middletown, RI 02842 • U.S.A.

Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: [email protected] • Internet: www.kvh.com

KVH ® and TracVision ® are registered trademarks of KVH Industries, Inc.

KVH TracVision L2/S2 satellite television Owner's manual

Assistant Bot

A Guide to TracVision L2/S2 owner’s manual

Installation Instructions

User’s Guide

Technical Manual

TracVision L2/S2 Owner’s

Manual Addendum

3.5

DISH 500 Operation

3.5.1 Configuring the System for

DISH 500 Mode

3.5.2 Switching Between DISH 500 Satellites

3.5.3 Resetting the System to Factory Default

Congratulations!

TracVision L2/S2 Serial Number

Click here to go to our state-of-the-art Customer

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Table of Contents

1 Introduction

1.1

Digital Satellite Television

1.2

System Overview

1.2.1 TracVision L2/S2 Components

1.2.2 Integrated Receiver/Decoder (IRD)

1.3

Materials Provided with

TracVision L2/S2

1.3.1 Additional Materials Required for

TracVision L2/S2 Use

2 Installation

Tools and Materials Required

Kitpack Contents

2.1

Choosing the Best Location

2.2

Mounting the Antenna Unit

2.3

Connecting System Components

Locating the Switchplate

2.3.1 Connecting the Antenna to the

Switchplate

2.3.2 Connecting the Antenna to the IRD

Installing Two IRDs and TVs

Connecting Three or More IRDs and TVs

2.3.3 Sealing the Cable Access Hole

2.3.4 Connecting the Switchplate to the IRD

(Optional)

2.3.5 Connecting the Switchplate to

Vehicle Power

2.3.6 Connecting the IRD Ground Wire

2.3.7 Installing the Switchplate

2.4

Activating the IRD

2.5

Checking Out the System

2.5.1 Checking Out the System Using an IRD

Data Connection

2.5.2 Checking Out the System Without an IRD

Data Connection

2.6

Configuring TracVision L2/S2 for

Remote Satellite Dish Operation

3 Using Your

TracVision L2/S2

3.1

Turning On the System

System Startup (Connected to an IRD Low-speed Data Port)

System Startup (Not Connected to an IRD Low-speed Data Port)

3.2

Tracking the Correct Satellite

3.2.1 Using the IRD for Satellite Selection

3.2.2 Using the Switchplate for Satellite

Selection

3.2.2.1

The Status Indicator

3.3

Turning Off the System

3.4