Models

GEM TS

GEM SS

W

ilbur

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urtis

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ompany

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Service Manual – GEMTS/SS

Important Safeguards/Conventions

This appliance is designed for commercial use. Any servicing other than cleaning and preventive maintenance should be performed by an authorized Wilbur Curtis service technician.

• DO NOT immerse the unit in water or any other liquid

• To reduce the risk of fire or electric shock, DO NOT open service panels. No user serviceable parts inside.

• Keep hands and other items away from hot surfaces of unit during operation.

• Never clean with scouring powders, bleach or harsh chemicals.

Conventions

WARNINGS – To help avoid personal injury

Important Notes/Cautions – from the factory

CAUTION: Please use this setup procedure before attempting to use this brewer. Failure to follow the instructions can result in injury or the voiding of the warranty.

Sanitation Requirements

Your Curtis Gemini is Factory Pre-Set and Ready to Go… Right from the Box.

Following are the Factory Settings for your interLock Coffee Brewing Systems:

• Brew Temperature = 200°F

• Brew Volume = Large set to vessel requirements.

• Water Bypass = On LARGE & MEDIUM brew only

• Energy Save Mode = Off

System Requirements:

• Water Source 20 – 90 PSI (Minimum Flow Rate of 1 GPM)

• Electrical: See attached schematic for standard model or visit www.wilburcurtis.com for your model.

SETUP STEPS

The unit should be located on a solid counter top and leveled (left to right and front to back),. Connect a water line from the water filter to the brewer.

NOTE: A water filtration system must be installed to maintain a trouble-free operation. (In areas with extremely hard water, we suggest that a sedimentary and taste & odor filter be installed.) This will prolong the life of your brewing system and enhance coffee quality.

NSF International requires the following water connection:

1. A quick disconnect or additional coiled tubing (at least 2x the depth of the unit) so that the machine can be moved for cleaning underneath the unit.

2. This equipment is to be installed with adequate back flow protection to comply with applicable federal, state and local codes.

3. Water pipe connections and fixtures directly connected to a potable water supply shall be sized, installed and maintained in accordance with federal, state, and local codes.

IMPORTANT: Equipment to be installed to comply with applicable federal, state, or local plumbing/electrical codes having jurisdiction.

CAUTION: DO NOT connect this brewer to hot water. The inlet valve is not rated for hot water.

WARNING HOT LIQUID,

Scalding may occur.

Avoid splashing.

1. A 3/8”Flare x 3/8” Male pipe elbow is supplied with the brewer for water line connection. Use tubing sized sufficiently to provide a

minimum of 1.0 GPM.

2. Connect the unit to an appropriate electrical power circuit.

3. Turn on the toggle (STANDBY/ON) switch behind the unit. The heating tank will start to fill. When the water level in the tank rises to the

correct volume, the heating elements will energize automatically. With ADS Systems there is no danger of element burnout caused by

an empty tank.

4. The heating tank will require 20 to 30 minutes to reach operating temperature (200°F), indicated when READY TO BREW is displayed

on the LCD screen.

5. Prior to brewing, dispense 12 ounces of hot water through the hot water faucet.

6. Brew a cycle of at least 12 ounces, to purge the water lines of any air that may be trapped after filling.

BREWING INSTRUCTIONS

1. Brewer should be ON (Confirm at rear toggle switch, then press the ON/OFF button). Ready-to-Brew should be on the display. If the

brewer is connected to an InterLock grinder, the grinder should be on. When Interlock connection is made, grind coffee at this time.

2. Place an empty Satellite under the brewcone and press the warmer switch to pre-heat the Satellite.

C

ISO 9001:2008

Wilbur Curtis Company

Montebello, CA 90640

Tel: (323) 837-2300 www.wilburcurtis.com

3. Place a clean filter

into the brewcone.

4. Fill brewcone with

ground coffee.

5. Transfer filled brew

cone to brewer.

WARNING: TO AVOID SCALDING, Do not remove brewcone while brew light is flashing.

6. Press Brew button. Brewing

will begin immediately.

1

Your Curtis ADS System is Factory Pre-Set for Optimum Performance.

After connection to water and power; the rear toggle switch must be on. You will hear a beep sound, indicating power is available to the controller.

The control displays CURTIS . Press ON/OFF button and the screen will display . After three seconds,

Water will fill the tank (approximately 2-3 minutes depending on water flow rate). When the proper level is reached screen. It takes approximately 20 minutes to reach setpoint temperature of 200°F.

CURTIS

HEATING

CURTIS

FILLING is displayed. will appear on the

Control will display CURTIS

READY TO BREW

when temperature reaches the setpoint (200°F). Unit is now ready to brew.

PROGRAM MENUS

Curtis

Curtis

Ready

Entering

Programming Mode

Enter Code

- - - -

Program Menus

<-- Select -->

2

Global Recipes

<-- Select -->

Gourmet STD

<-- Select -->

Light Roast

<-- Select -->

Dark Roast

<-- Select -->

High Yield

<-- Select -->

Filter Pack

<-- Select -->

Decaf

<-- Select -->

Exit

<-- Select -->

Non-Brew Prog

<-- Select -->

Temperature

<-- Select -->

Energy Save Mode

<-- Select -->

Brew Count Odom

<-- Select -->

Quality Timer

<-- Select -->

Brew Count Total

<-- Select -->

Cold Brew Lock

<-- Select -->

Master Reset

<-- Select -->

Service Call

<-- Select -->

Acess Code

<-- Select -->

Banner Name

<-- Select -->

Warmers Auto-Off

<-- Select -->

P-Maintenance

<-- Select -->

Beeper On/Off

<-- Select -->

Drip-Out Mode

<-- Select -->

Warmers Default

<-- Select -->

Display Brew Time

<-- Select -->

Exit

<-- Select -->

Brew Button Prog

<-- Select -->

Select Button…

<-- Select -->

Brew By Volume

<-- Select -->

Brew By Time

<-- Select -->

Pre-Infusion

<-- Select -->

Pulse Brew On/Off

<-- Select -->

Bypass On/Off

<-- Select -->

Exit

<-- Select -->

Model Select

<-- Select -->

ThermoPro Twin

<-- Select -->

ThermoPro Single

<-- Select -->

Gemini - Twin

<-- Select -->

Gemini - Single

<-- Select -->

Milano Twin

<-- Select -->

Milano Single

<-- Select -->

Gemini - Twin IF

<-- Select -->

Gemini - Single IF

<-- Select -->

Exit

<-- Select -->

One Batch

<-- Select -->

Two Batch

<-- Select -->

Three Batch

<-- Select -->

IMPORTANT NOTE:

All programming selections are performed with the three center buttons.

The symbols below the buttons are:

Scroll LEFT



SELECTION or ENTER to save new parameter

Scroll RIGHT

Program Menus GEMTS/SS Brewer

Program Menus

From Program Menus press > display will show the next feature Global Recipes.

Global Recipes

GLOBAL RECIPES

Global Recipes (Factory set to Gourmet STD)

Press  to select. If selected, press < or > to chose a recipe based on the type of coffee being brewed. Selections are

Gourmet STD, Light Roast, Dark Roast, High Yield, Filter Pack, or Decaf. Press  to select the desired recipe.

Temperature

Energy Save Mode

Brew Count Odom

Quality Timer

Brew Count Total

Cold Brew Lock

Master Reset

Service Call

Access Code

Banner Name

Warmers Auto-Off

NON-BREW PROGRAMMING

Temperature (Factory set to 200ºF)

Press  to Select. Press < or > to move to desired temperature and then  to set. Temperature is programmable from

170ºF to 206ºF in 2-degree increments.

Energy Save Mode (Factory set to OFF)

Press  to Select, < or > ON, OFF or ON 140ºF ,  to set. When in ON, unit will automatically shut off 4 hours from last

brew. When feature is OFF, unit does not utilize the energy saving mode.

In the ON 140ºF position, temperature lowers to 140ºF, if unit has not brewed in 4 hours. This feature will save energy by maintaining a lower temperature in the tank in periods of non-operation.

Brew Count Odom

Press  to display total brew cycles. Press EX or Reset.

Quality Timer (Factory set to OFF)

Press  to select, press < or > to choose desired setting. Range 20 min – 240 min, in 10 minute increments. The timer

does two things. It turns on and off a red indicator light and turns off the warmer element. The indicator light signals when a predetermined time has expired. The warmer shuts off 12 hours after the indicator light comes on.

Brew Count Total

Press  to Select, Shows total gallons and total brew cycles on the unit. Not resettable.

Cold Brew Lock . . . (Factory set to 5º )

Press  to select, < or > to select desired setting (CBL 5, 15 or OFF), to set.

The Cold Brew Lock feature allows the brewer to brew at three different temperature levels from the actual set point. The first setting is within 5 degrees of set point, next is within 15 degrees of set point, OFF is within 30 degrees of set point for the Ready to Brew message, however, it will brew at any temperature.

Master Reset

Press  to display Are You Sure?

Then < for Yes, > for No. Brewer factory defaults are then reset.

Service Call (Phone number Factory set to 1-800-000-0000 X0000)

Press  to display number and change number or < to move place and EX to exit when complete. This number will be

displayed during a Heating system SENSOR ERROR or during a WATER ERROR.

Access Code (Factory set to 1-2-3-4)

Press  to display number and change number, (the number can be changed 1 to 4) or < to move place and EX to exit

when complete.

Banner Name (Factory set to CURTIS)

Press  to display letters and change letters or < to move place and EX to exit when complete

This feature allows up to 14 letters to be programmed for company name or regional name. Programming all blanks disables Banner Name. If programmed, Banner Name is displayed every 5 sec. on and off.

Warmers Auto – Off (Factory setting – Disabled)

Press  to Select. Press < or > to adjust from 1 hour to 12 hours. This feature advances in 1 hour increments.

3

Program Menus GEMTS/SS Brewer

P-Maintenance

P-Maintenance (Factory set to OFF)

Press  to Select, Set gallons brewed to indicate P-Maintenance. Press < or > to adjust from Off to 9500 gallons. This

feature advances in 100 gallon increments. Press  to exit.

Beeper On/Off

Drip-out Mode

Warmers Default

Displ. Brew Time

Beeper On/Off (Factory set to ON)

Press  to display ON or OFF. Pressing either < or > toggles between on and off.  to set. When ON, this feature allows

you to hear a short beep each time a button is pressed.

Drip-out Mode (Factory set to 2 minutes)

Press  to Select. Press < or > to move to desired time. Settings are OFF, 1, 2, 3, 4 and 5 minutes. Press  to Select

time.

Warmers Default (Factory setting - MED)

Press  to Select. Press < or > to adjust from OFF, HIGH, MED or LOW. Power setting for HIGH is 100W watts MED is

82 watts. LOW is 66 watts.

Displ. Brew Time (Factory set to ON)

Press  to display ON or OFF. Pressing either < or > toggles between on and off. After Display Brew Time an EXIT screen

will return you to Non-Brew Prog.

4

Brew By Volume

Brew By Time

Pre-infusion

Pulse Brew

By-Pass

BREW BUTTON PROGRAMMING

Brew by Volume (Factory settings: LARGE 200oz ±8oz. MEDIUM 132oz±4oz. SMALL 64oz±4oz.)

Press  to Select. Display will ask you to select a brew button, Large, Medium or Small. Press the desired brew button to

begin... when desired volume is reached press the same brew button to stop the flow. Now the volume has been set.

Brew by Time (Factory settings: LARGE 5min-25sec. MEDIUM 3min-32sec. SMALL 1min-52sec.)

Next item in the sequence is Brew by Time. Press  to Select to change the brew time. Display will now show the current

time. By pressing < or > you can toggle back and forth from minutes to seconds to exit (ex). Change the time or set and exit

by pressing the  button.

Pre-Infusion (Factory Disabled)

Press  to Select. Current setting in seconds is displayed < to decrease or select > to increase (range from OFF to 10

through 60 seconds),  to set.

If Pre-infusion is selected (ON), Cold Brew Lock is set within 5ºF of set point and Cold Brew Lock disappears from the list of program selections. When Pre-infusion is ON, Pulse Brew disappears from the list of program selections.

Pulse Brew (Factory setting C)

Press  to select, < or > to select OFF or one of five pulse patterns (A to E) . The five Pulse Brew options help “tune” or

change the coffee flavor.

Guidelines for Pulse Brew:

Filter Pack type coffees typically extract better with the A and B pulse setting.

Decaf coffees typically extract better with the B pulse setting.

High-Yield coffees typically extract better with the C pulse setting. Of course, any of the A, B or C settings may be used to suit your taste profile.

Settings D and E are manual pulse counts.

To exit from the Pulse Brew mode, select 0 for the time.

If Pulse Brew is on, Cold Brew Lock is set within 5ºF of set point and Cold Brew Lock disappears from the list of program selections. When Pulse Brew is on, Pre-infusion disappears from the list of program selections.

By-Pass (Factory settings: LARGE 35%. MEDIUM 10%. SMALL Off.)

The By-Pass option helps with controlling extraction with larger brews. Contact time that is too long will extract undesirable bitter, harsh flavor compounds. By-passing some of the brew water around the coffee bed will balance the extraction.

Press  to display current setting. Press < or > to change settings; OFF, 5% to 50%, in 5% increments. Press  to set.

Model Select

Model Select (Factory set to Gemini-Twin IF)

Press  to select, < or > to select model. The selections are: ThermoPro-Twin, ThermoPro-Single, Gemini-Twin, Gemini-

Single, Milano-Twin, Milano-Single, Gemini-Twin IF, and Gemini-Single IF. Press  to set. When the Model Select feature is

changed, all settings are reset to the defaults of the newly selected model.

Warmers

The warmer, under the brewcone will turn on automatically whenever a coffee brew cycle is started. The warmers may be switched on and off using the WARMER buttons on the control panel.

LEFT & RIGHT

SATELLITE WARMERS

Error Message

An error message will appear on the screen in the event of a malfunction under the following conditions:

1. Water Level Overflow.

2. Break in Temperature

Control Circuit

3. Excess Temperature in

Heating Tank

To turn off an error message,

press the  button for five

seconds.

ERROR MESSAGE

(900) 000-0000 EXT (0000)

Water Level ERR.

Water Level Error

(900) 000-0000 EXT (0000)

Sensor Error

DESCRIPTION

Fill run error/Overflow

Open Probe

CAUSE

The fill solenoid has either run for more than 10 minutes on the initial tank fill or 1 minute, 30 seconds in normal operation.

Break in the temperature thermistor circuit.

(900) 000-0000 EXT (0000)

Over Temp. Error

Excess Temperature

The sensor is reading the temperature in the heating tank has risen above 210ºF.

CLEANING

Regular cleaning of your coffee brewer will maintain the highest quality coffee your equipment is capable of producing. A proper cleaning is essential in preserving the appearance of the brewer.

1. Turn off the unit at the button on the front control panel.

2. Wipe exterior surfaces with a damp cloth, removing spills and debris.

3. Slide the brewcone out and clean it. Thoroughly soap the sprayhead area with a mild detergent solution.

4. Wash the brew basket. Use a soft bristled brush for hard to clean areas. Wash both parts with a detergent solution or put these parts through a dishwasher.

CAUTION: DO NOT use undiluted bleach or chlorine.

5

6

PARTS

DIAGRAMS

GEM TS

33

26

27

28

29

30

31

32

23

24

25

GEM SS

21

22

29

24

8

9

10

5

6

7

1

1A

2

3

4

22

19

20

21

2

20

16

17

19

3

4

1

2

5

6

7

18

8

9

32

31

18

11

15

16

17

12

13

14

34

WC-37122 *

WC- 442

WC-29050

WC-1501

WC- 102 *

WC-3765L*

WC-39462

WC-37102*

WC-3528 *

WC-61393

WC-5829

WC-54287

WC-37008*

WC-37278

WC-5502-01*

WC-5350

WC-3357

WC-3354

WC-5421

WC- 844-101*

WC-37121 *

WC- 441

WC-39395

WC-39440

WC-39439

WC-39438

WC-37176*

WC-8559

WC-1809 *

WC-5423

WC- 847 *

WC-2977-101

WC-4382

WC- 934-04*

WC-1438-101*

WC-43055

WC- 522 *

WC-5231 *

WC-62033

WC-2402

22A

23

24

25

19

20

21

22

15

16

17

18

11

12

13

14

29

30

31

32

25A

26

27

28

33

34

7

8

9

10

6

6A

6B

6C

2

3

4

5

Nº Part Nº

1

1A

Description

BREWCONE W/HANDLE

BREWCONE, GOURMET LRG CAP

COVER, TOP

KIT, VALVE BY-PASS NON-ADJUST

KIT, DUMP VALVE LEFT

SOLENOID, LOCK BREWCONE LEFT

LABEL, UCM OVERLAY DUAL TWIN

LABEL, CONTL PANEL 3 BATCH

LABEL, CONTL PANEL 2 BATCH

LABEL, CONTL PANEL 1 BATCH

KIT, UCM CONTROL MODULE

RELAY, SOLIDSTATE 40A W/HT SNK

FAUCET, HOT WATER

DECK ASSY NO HEATING ELMTS

VALVE, INLET

FITTING, SPRAYHEAD ULTEM

KIT, DUMP VALVE RIGHT

SOLENOID, LOCK BREWCONE RIGHT

SPRAYHEAD, AFS-AMBER

FUSE HOLDER ASSY W5A FUSE

SWITCH, TOGGLE

KIT, VALVE REPAIR

LABEL, BOTTOM PANEL GEMTS

KIT, WARMER ELEMENT

LEG, 4” ADJUST 3/8-16 THRD ITALIAN

COVER, FRONT W/A GEMTS TALL

COVER, FRONT (5/2010 AND EARLIER)

TANK, ASSY TPS1T/GEMTS

KIT, TANK LID ROUND

KIT, LIQUID LEVEL PROBE GT

PROBE ASSY, WTR LVL(OLDER UNITS)

TUBE, ½” ID x 1/8W SILICONE

GUARD, SHOCK HEATING ELEMENT

ELEMENT HEATING 2.5KW 220V

SENSOR, HEATING TANK

GUARD, SHOCK RESET T-STAT

THERMOSTAT, RESET

COMPOUND, SILICONE

TANK, CMPLT GEMTS W/ULTEM FTNG

ELBOW, 3/8”FL x 3/8” M. PIPE

*

Recommmended parts to stock.

A

13

14

15

10

11

12

Nº Part Nº

24A

25

25A

26

21

22

23

24

17

18

19

20

13

14

15

16

30

31

32

27

28

28A

29

9

10

11

12

6

6A

7

8

3A

3B

4

5

1

1A

2

3

Description

WC-1501

WC- 102 *

WC-3528

WC-5451

WC-38310

WC-37102*

WC-3765L*

WC-37132*

WC-2977-101

WC-37176*

WC-5853-102

WC-62035

WC-62034

WC-37278

WC-5502-01*

WC- 522*

WC-58117

WC-5450

WC-37122*

WC-39436

WC-39432

WC-39434

WC-3357

WC-29050*

WC-61396

WC-5452

WC-8559 *

WC-39448

WC-1809 *

WC- 847 *

WC-2402

WC-37130*

WC-43055

WC- 906-04*

WC- 904-04

WC-5350

WC-43801

WC-1438-101*

WC-5231 *

*

Recommmended parts to stock.

COVER, TOP

COVER, TOP (OLDER UNITS)

KIT, DUMP VALVE RIGHT

LABEL, CONTROL PANEL 3 BATCH

LABEL, CONTROL PANEL 1 BATCH

LABEL, CONTROL PANEL 2 BATCH

BREWCONE ASSY COMPLETE

SPRAYHEAD, AFS-AMBER

COVER, FRONT GEMSS TALL

COVER, FRONT (5/2010 AND EARLIER)

RELAY, SOLID ST W/INTGRTD HT SNK

LABEL, BOTTOM WRAP GEMSS

FAUCET, HOT WATER

VALVE, INLET 2GPM 120V 10W

ELBOW, 3/8”FL x 3/8” M. PIPE

KIT, VALVE BYPASS

FUSE HOLDER ASSY W/5A FUSE

SWITCH, TOGGLE 125V, 80A

LEG, 4” ADJUST 3/8-16 THRD ITAL

WARMER DECK - NO HTG ELMTS

LABEL, CAUTION HOT SURFACE

WARMER ELEMENT

KIT, VALVE REPAIR

KIT, VALVE REPAIR

FITTING, SPRAYHEAD ULTEM

KIT, UCM & LABEL INSTRUCTIONS

COVER, TOP HEATING TANK GEN USE

TANK, COMPLETE GEMSS W/ULTEM

TANK, COMPLETE GEMSS DV ULTEM

KIT, LIQUID LEVEL PROBE GT

PROBE ASSY, WTR LVL(OLDER UNITS)

THERMOSTAT, RESET

SHOCK GUARD, RESET THERMOSTAT

HEATING ELEMENT, 2000W 220V

ELEMENT, HEATING 1.6KW 120V

TUBE, ½” ID x 1/8W SILICONE

SHOCK GUARD, HEATING ELEMENTS

SENSOR, TEMP HEATING TANK

COMPOUND, SILICONE 3/4 OZ TUBE

ELECTRICAL SCHEMATIC – GEM TS

7

ELECTRICAL SCHEMATIC – GEM SS

8

12

14

15

DIAGRAMS

GEM-3, SATELLITE COFFEE SERVER

GEM-5, SATELLITE WARMER

GEM-8, SATELLITE WARMER SHORT

10

7

11

3

2

4

8

5

6

1

9

13

10

11

12

13

7

7A

8

9

14

15

3

4

5

6

Nº

1

1A

2

Part Nº

WC-5622

WC-3307

WC-2102

WC-2005*

WC-2010C

WC-2025*

WC-2006*

WC-1800

WC-1841

WC-3705*

WC-1901A

WC-37102

WC-3503

WC- 114R

GEM-3

GEM-5

GEM-8

Description

LID, SATELLITE PLASTIC GEM3

LID, SATELLITE STAINLESS (OLDER UNITS)

GAUGE GLASS ASSEMBLY 8”

WASHER, SHIELD CAP 1/8”

SHIELD, 8 INCH GAUGE GLASS

GAUGE GLASS, 8 INCH

WASHER, SHIELD BASE 3/16”

FAUCET, S’ NON LOCKING

FAUCET, ESP BLACK NON-LOCKING PLASTIC

KIT, FAUCET S’ SERIES

SHANK, FAUCET W/SHIELD BASE

KIT, WARMER ELEMENT 100W 120V

LEG, SCREW BUMPER 3/8”– 16 STD

SWITCH, ROCKER (RED) 120V NEON SPST 15A 250V

SATELLITE SERVER 1/2 GALLON

SATELLITE WARMER STAND 120V 100W 1A 1PH 2W+G

SATELLITE WARMER STAND, SHORT 120V 100W

* Suggested parts to stock for servicing.

9

Product Warranty Information

The Wilbur Curtis Company certifies that its products are free from defects in material and workmanship under normal use. The following limited warranties and conditions apply:

3 Years, Parts and Labor, from Original Date of Purchase on digital control boards.

2 Years, Parts, from Original Date of Purchase on all other electrical components, fittings and tubing.

1 Year, Labor, from Original Date of Purchase on all electrical components, fittings and tubing.

Additionally, the Wilbur Curtis Company warrants its Grinding Burrs for Forty (40) months from date of purchase or 40,000 pounds of coffee, whichever comes first. Stainless Steel components are warranted for two (2) years from date of purchase against leaking or pitting and replacement parts are warranted for ninety (90) days from date of purchase or for the remainder of the limited warranty period of the equipment in which the component is installed.

All in-warranty service calls must have prior authorization. For Authorization, call the Technical Support Department at 1-800-995-0417. Effective date of this policy is April 1, 2003.

Additional conditions may apply. Go to www.wilburcurtis.com to view the full product warranty information.

CONDITIONS & EXCEPTIONS

The warranty covers original equipment at time of purchase only. The Wilbur Curtis Company, Inc., assumes no responsibility for substitute replacement parts installed on Curtis equipment that have not been purchased from the

Wilbur Curtis Company, Inc. The Wilbur Curtis Company will not accept any responsibility if the following conditions are not met. The warranty does not cover and is void under the following circumstances:

1) Improper operation of equipment: The equipment must be used for its designed and intended purpose and function.

2) Improper installation of equipment: This equipment must be installed by a professional technician and must comply with all local electrical,

mechanical and plumbing codes.

3) Improper voltage: Equipment must be installed at the voltage stated on the serial plate supplied with this equipment.

4) Improper water supply: This includes, but is not limited to, excessive or low water pressure, and inadequate or fluctuating water flow

rate.

5) Adjustments and cleaning: The resetting of safety thermostats and circuit breakers, programming and temperature adjustments are the

responsibility of the equipment owner. The owner is responsible for proper cleaning and regular maintenance of this equipment.

6) Damaged in transit: Equipment damaged in transit is the responsibility of the freight company and a claim should be made with the car-

rier.

7) Abuse or neglect (including failure to periodically clean or remove lime accumulations): Manufacturer is not responsible for variation

in equipment operation due to excessive lime or local water conditions. The equipment must be maintained according to the manufacturer’s recommendations.

8) Replacement of items subject to normal use and wear: This shall include, but is not limited to, light bulbs, shear disks, “0” rings, gaskets,

silicone tube, canister assemblies, whipper chambers and plates, mixing bowls, agitation assemblies and whipper propellers.

9) Repairs and/or Replacements are subject to our decision that the workmanship or parts were faulty and the defects showed up under normal

use. All labor shall be performed during regular working hours. Overtime charges are the responsibility of the owner. Charges incurred by delays, waiting time, or operating restrictions that hinder the service technician’s ability to perform service is the responsibility of the owner of the equipment. This includes institutional and correctional facilities. The Wilbur Curtis Company will allow up to 100 miles, round trip, per in-warranty service call.

RETURN MERCHANDISE AUTHORIZATION: All claims under this warranty must be submitted to the Wilbur Curtis Company Technical

Support Department prior to performing any repair work or return of this equipment to the factory. All returned equipment must be repackaged

properly in the original carton. No units will be accepted if they are damaged in transit due to improper packaging. NO UNITS OR PARTS WILL

BE ACCEPTED WITHOUT A RETURN MERCHANDISE AUTHORIZATION (RMA). RMA NUMBER MUST BE MARKED ON THE CARTON

OR SHIPPING LABEL. All in-warranty service calls must be performed by an authorized service agent. Call the Wilbur Curtis Technical Support Department to find an agent near you.

10

ECN 12835 . 12/28/10 @ 9.5

WILBUR CURTIS CO., INC.

6913 Acco St., Montebello, CA 90640-5403 USA

Phone: 800/421-6150 Fax: 323-837-2410

Technical Support Phone: 800/995-0417 (M-F 5:30A - 4:00P PST)

Web Site: www.wilburcurtis.com

E-Mail: [email protected]

Printed in U.S.A. 12/10 . F-3373-S . rev F