Handicare Puma 20 User Manual
Handicare Puma 20 is a high-quality electric wheelchair designed to enhance independence and make everyday life easier. It features a unique independent suspension system that absorbs shocks and vibrations, providing a comfortable ride both indoors and outdoors. With its powerful motors and two different speed options (6 km/h & 10 km/h), the Puma 20 can easily navigate various terrains and obstacles.
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USER MANUAL EN
2 Puma 20
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© 2011 Handicare
All rights reserved.
The information provided herein may not be reproduced and/or published in any form, by print, photoprint, micro fi lm or any other means whatsoever (electronically or mechanically) without the prior written authorization of Handicare.
The information provided is based on general data concerning the construction known at the time of the publication of this manual. Handicare executes a policy of continuous improvement and reserves the right to changes and modi fi cations.
The information provided is valid for the product in its standard version. Handicare can therefore not be held liable for any damage resulting from speci fi cations of the product deviating from the standard con fi guration. Illustrations contained in the manual may deviate from the con fi guration of your product.
The information made available has been prepared with all possible diligence, but Handicare cannot be held liable for any errors contained in the information or the consequences thereof.
Handicare accepts no liability for loss resulting from work executed by third parties.
Names, trade names, trademarks etc. used by Handicare may not, as per the legislation concerning the protection of trade names, be considered as being available.
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Puma 20 Table of content 5
Table of content
1 Introduction....................................................................................................................................7
1.1 This user manual 7
1.2 Symbols used in this manual 7
2.1 Temperature
4
3.2 Con fi gurations
Use of the wheelchair .................................................................................................................. 11
4.2 Checking the wheelchair before use
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12
4.3 Getting in and out of the wheelchair (transfer)
4.4 Driving the wheelchair
4.5 Obstacles
4.6 Pushing the wheelchair
4.7 Storage after use
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13
15
15
16
9
9
9
10
8
8
8
5.3
5.4
5.5
6.1
6.2
Centre of gravity setting
Controller height and depth
Control system programme
Transport without occupant
Safety in cars
7.2 Batteries
7.3 Tyres
7.4 Cleaning and desinfection
7.5 Used products and the environment
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17
18
18
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19
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23
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24
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25
9 Technical fi cations ...............................................................................................................27
9.1 CE declaration and requirements 27
27
9.3 Electric wiring diagram 29
6 Table of content
10.1 Markings on the wheelchair
12.1 De fi nitions of terms
12.2 Warranty period table
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32
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Puma 20 Introduction 7
1 Introduction
Congratulations on choosing a Handicare wheelchair. Handicare’s high-quality mobility products are designed to enhance independence and make your everyday life easier.
1.1 This user manual
This user manual will help you to use and maintain your wheelchair safely. This entire user manual for this wheelchair consists of three booklets:
• The general wheelchair user manual (this booklet)
• The user manual for the seating system
• The user manual for the controller
When necessary this general user manual refers to other manuals as shown below:
Seating system: Refers to the user manual for the seating system.
Controller: Refers to the user manual for the controller.
Battery charger: Refers to the user manual for the battery charger.
Read this entire user manual (all of the booklets) carefully before using the product.
If one of the user manuals was not included with your wheelchair, please contact your dealer immediately.
In addition to this user manual, there is also a service manual for quali fi ed specialists.
Contact Handicare if you have a visual impairment.
1.2 Symbols used in this manual
Note!
Pointing out possible problems to the user.
Caution!
Advice for the user to prevent damage to the product.
Warning!
Warnings for the user to prevent personal in jury.
Not following these instructions may result in physical injury, damage to the product or damage to the environment!
8 Safety
2 Safety
Warning!
Always follow the instructions given next to the warning symbols! Not following these instructions may result in physical injury, damage to the wheelchair or damage to the environment. Where possible, the warnings have been placed in the applicable paragraphs.
2.1 Temperature
Warning!
Avoid physical contact with the wheelchair’s motors. The motors are continuously in motion during use and can reach high temperatures. After use, the motors will cool down slowly. Physical contact may cause burns.
Ensure that the wheelchair is not exposed to direct sunlight for extended periods of time. Certain parts of the wheelchair, such as the seat, the backrest and the armrests, can become hot if exposed to the sun for too long. This may cause burns or skin irritation.
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1
5
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3
Warning!
Contact with the moving parts of the wheelchair should be avoided. A wheelchair has moving and rotating parts. Contact with moving parts may result in serious physical injury or damage to the wheelchair.
Moving/rotating parts ( fi gure 1):
1. Electrically tilt adjustment
2. Electrically reclining backrest
3. Electrically elevating legrest
4. Flip-up armrests
5. Wheels (turning and pivoting)
The standard version of your electric wheelchair has been tested for compliance with the applicable requirements regarding electromagnetic radiation (EMC requirements).
Note!
It cannot be excluded that electromagnetic radiation emanating from mobile telephones, medical apparatus and other sources, may have an in fl uence on the wheelchair.
It cannot be excluded that the wheelchair will interfere with the electromagnetic fi elds of, for example, shop doors, burglar alarm systems and/or garage door openers.
In the unlikely event that such problems do occur, you are requested to notify your dealer immediately.
Puma 20
Comfort is of paramount importance to many people who make use of a wheelchair. And this is exactly what this electrical driven wheelchair offers: an unknown degree of driving comfort.
A distinctive feature is the unique independent suspension system, which absorbs not only shocks, but also vibrations.
See fi gure 2:
1. Drive wheels
2. Castor wheels
3. Freewheel switch
4. Controller
5. Seat cushion
6. Backrest
7. Armrest
8. Legrest with foot support
9. Headrest
3.2 Confi gurations
Generally speaking, the wheelchair comprises a chassis with a seating system on top. This special chassis makes it possible for the wheelchair to be con fi gured as front wheel drive or rear wheel-drive. The wheelchair is available in different speeds (6 km/h & 10 km/h).
In addition, the Puma 20 can be supplied with two different types of tyres (for indoor and outdoor use). This will have an effect on certain speci fi cations.
Driving an electric wheelchair requires a user to have cognitive, physical and visual skills.
The user must be able to estimate and correct the results of actions taken when operating the wheelchair.
The wheelchair may not transport more than one person at a time. The maximum user weight is 136 kg unless otherwise indicated on the identi fi cation plate. Additional weight, such as rucksacks, accessories or medical apparatus, must be added to the user’s weight to determine the maximum weight, which may not be exceeded.
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General description 9
9
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7
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10 General description Puma 20
The user must be familiar with the contents of the user manual before driving the wheelchair.
In addition, the user of the wheelchair must have been given thorough instruction in using the wheelchair by a quali fi ed specialist before he or she participates in traf fi c. The fi rst sessions in the wheelchair should be held under the supervision of a trainer/advisor.
Warning!
The user of the wheelchair is responsible for complying with the applicable local safety regulations and guidelines.
Make sure the lapstrap is correctly fi tted to
( the wheelchair and adjusted to the user.
Seating system)
Driving the wheelchair under the in fl uence of medicines that can affect your ability to drive is not permitted.
Driving the wheelchair without suf fi cient eyesight is not permitted.
No more than one person is to be seated in the wheelchair at a time.
Do not allow children to ride in the wheelchair unsupervised
This wheelchair has been designed for both indoor and outdoor use (EN12184 (2009) class
B). When driving the wheelchair outdoors, drive only on paved roads, pavements, footpaths and bicycle paths. The speed must be adjusted to suit the environment.
When all of the adjustment options are set to standard position (see 4.1 Adjustment options), a slope of ≤ 10 ˚ is deemed to be a normal user environment for an RWD model without there being any danger of instability. For an
FWD model this is ≤ 10 ˚ . In the technical speci fi cations, you will fi nd this under ‘maximum safe slope’.
Warning!
A wheelchair should be regarded as a replacement for the walking function. Users must therefore travel among pedestrians and not on roads or streets with traf fi c.
Drive carefully on roads which are slippery as a result of rain, ice or snow!
Always turn on lights in cases of limited visibility.
Exert extra care when driving at higher speeds. Select a lower maximum speed when driving indoors, on pavements and in pedestrian areas.
Do not drive off of high obstacles.
Do not use the wheelchair if temperatures are below -10 ˚ C or above +50 ˚ C.
Do not attach any weights to the wheelchair without the approval of a quali fi ed specialist.
This may negatively affect the stability of the product.
Do not use the wheelchair for pushing and/or towing objects.
Do not use the legrests for opening doors.
Do not drive through puddles of water
(ISO7176-9-IPX4).
Note!
Prevent the wheelchair from coming into contact with sea water: sea water is caustic and may damage the wheelchair.
Prevent the wheelchair from coming into contact with sand: sand can permeate into the moving parts of the wheelchair, causing unnecessary fast wear of these parts.
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4 Use of the wheelchair
The wheelchair can be supplied with the following mechanical and/or electrical adjustment options which can be made by the user without the use of tools:
(
Mechanical adjustment options
Seating system)
1. Manually elevating legrests
2. Swing-away joystick holder
3. Headrest
(
Electrical adjustment options (fi gure 3)
Controller)
1. Electrical tilt adjustment
Standard position: not tilted
2. Electrically reclining backrest
Standard position: upright
3. Electrically elevating legrests
Standard position: as vertical as possible
Warning!
Use of the electrical adjustment options may in fl uence the stability of the wheelchair.
Use the adjustment options only when the wheelchair is on a fl at surface.
Avoid contact with moving and/or rotating parts when making electrical adjustments.
Contact with moving and/or rotating parts may result in serious physical injury or damage to the wheelchair.
Use of the wheelchair 11
3
12 Use of the wheelchair
before use
Before driving check that:
1. The tyres are suf fi ciently in fl ated (see 7.3
Tyres).
2. The batteries are suf fi ciently charged. The green lights on the battery indicator must be on. ( Controller)
3. The lights and the indicator lights are working properly. ( Controller)
4. The freewheel switch has been set to ‘drive’
(see 4.6 Pushing the wheelchair).
Note!
Before use, always check to see whether clothing or accessories could come into contact with wheels or other moving and/ or rotating parts in which they could become entangled.
The capacity of batteries is reduced in winter.
During a period of light frost, the capacity is roughly 75% of the normal capacity. At temperatures below -5 ˚ C this will be roughly
50%. This will reduce the wheelchair’s range.
4.3 Getting in and out of the wheelchair (transfer)
( Seating system)
Warning!
Before a transfer is made, ensure that the controller has been switched off.
Ensure that the freewheel switch has been switched to ‘drive’ (see 4.6 Pushing the wheelchair)
Do not stand on the footrests. Putting your full weight on the footrests may lead to wheelchair damage and to hazardous situations, including the wheelchair tipping up.
Forwards transfer
Flip up the footplate ( fi gure 4)
1. Flip up (A)
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4
A
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Swinging back and/or removing the standard legrest ( fi gure 5)
1. Push (A) forwards and keep (A) pressed.
2. Swing (B) to the side.
3. Remove (B).
Sideways transfer
Note!
Some versions of the controller will need to be swung aside.
Flip up the armrest ( fi gure 6)
1. Fold (A) to the rear
4.4 Driving the wheelchair
Note!
Bear in mind that other road users may not always notice you.
Observe the traf fi c regulations in force.
Avoid out-of-the-way routes so that help can be found quickly when needed.
Adjust your driving style and speed to the circumstances.
Electric wheelchairs are driven by means of a controller. There is a separate user manual for the controller and this was included with this wheelchair ( Controller).
1. Switch on the controller.
2. Set the maximum speed limit.
3. Move the joystick in the direction in which you would like to go.
4. Moving the joystick even further forwards will cause the wheelchair to drive faster.
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2
Use of the wheelchair 13
5
1
A
B
1
Sedeo g 38-A
6
14 Use of the wheelchair Puma 20
Curves
Note!
Never take curves at full speed. Decrease your speed before taking a curve.
Use the indicators when changing direction.
Braking/Emergency stop
To brake, move the joystick to the neutral position or release completely. The wheelchair will then brake automatically. An emergency stop can also be made by releasing the joystick.
Stopping distance:
• 6 km/h: 1 meter
• 10 km/h: 2 meter
Warning!
When driving avoid the following:
Do not push the on/off button.
Do not change to driving in the opposite direction suddenly.
In such cases, the wheelchair will come to an abrupt standstill with a sudden jolt. Not only is this uncomfortable, it could lead to the wheelchair tipping over if on a slope.
Driving on a slope
When all of the adjustment options are set to the standard position (see 4.1 Adjustment options), a gradient of ≤ 10 ˚ (17.6%) is deemed to be a normal user environment for an RWD wheelchair without there being any danger of instability. For an FWD model this is ≤ 10 ˚
(17.6%).This information can also be found in
9.2 Technical information under ‘maximum safe slope’.
Slopes steeper than the normal user environment
Driving on slopes with a gradient greater than the maximum safety limit may lead to safety risks with respect to stability. This requires great care and complete control on the part of the user. Always drive carefully and never take unnecessary risks! Follow the instructions given by the warnings!
The stability and performance of a wheelchair depend on a number of variables. Wheelchairs are adapted to the needs of individual users.
This is why variables will differ from wheelchair to wheelchair. You should therefore ask your dealer to inform you about how to use the wheelchair and whether the speci fi c settings and adjustments for your own situation can in fl uence the driving characteristics of the wheelchair.
Warning!
When driving on a slope, always drive carefully and with the utmost concentration.
Avoid sudden, jerky movements.
Avoid making emergency stops on a slope.
Avoid changing direction on a slope whenever possible.
Do not turn on a slope.
Only drive up a slope with all the adjustment options set to the neutral position.
Never drive in reverse on a slope.
Do not drive on slopes with loose gravel or a sandy surface, as one of the driving wheels could slip/spin.
Do not drive on slopes for extended periods of time in order to prevent the motor from overheating.
When driving down a slope forwards in an
FWD wheelchair, use an anti-tip mechanism.
If you notice a signi fi cant decrease in speed when driving up a slope, take a route which is less steep.
Prevent the wheelchair from gaining too much speed when driving downhill.
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4.5 Obstacles
Driving up a kerb
1. Choose the place where the kerb is at its lowest.
2. Drive straight up to the kerb at a right angle to it (20 cm in front of the kerb).
3. Move the joystick forwards. Drive up the kerb without changing direction.
4. Maintain speed until all of the wheels are on the pavement. If mounting the pavement is not possible, fi nd a place where the kerb is lower.
Driving down a kerb
1. Choose the place where the kerb is at its lowest.
2. Drive straight down the kerb with your front wheels at a right angle to it.
3. Move the joystick slowly forwards. Drive down the kerb carefully and as slowly as possible without changing direction.
Warning!
Never drive down steps or off of obstacles higher than 60 mm in a wheelchair.
The wheelchair can also be moved by pushing. In order to do so, the motors must be disengaged using a freewheel switch. This feature was developed for the attendants of wheelchair users.
The freewheel switch has two positions:
1. The ‘Drive’ position ( fi gure 7A).
2. The ‘Push’ position ( fi gure 7B).
Warning!
The freewheel switch should only be operated by the attendant and never by the user.
Never set the switch to ‘push’ on a slope!
When the freewheel switch is set to ‘push’, the automatic parking brake is deactivated.
This makes it possible for the wheelchair to roll down the slope.
B
Use of the wheelchair 15
7
A
Pag.
10 nr.2
16 Use of the wheelchair
The automatic parking brake only works if the switch is set to the ‘drive’ position.
When the chair is no longer being pushed, the freewheel switch should be set to ‘drive’ immediately.
4.7 Storage after use
When the wheelchair is not in use, it must be stored in a dry place where it will not be exposed to weather conditions.
Note!
Do not place the wheelchair in direct sunlight. Under such circumstances parts of the wheelchair can become so hot that they can cause burns. During storage, the ambient temperature should not be lower than -20 ˚ C or higher than +65 ˚ C.
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Puma 20 Settings 17
5 Settings
The average wheelchair user does not exist.
This is why Handicare wheelchairs can be adjusted according to the speci fi c needs of the user.
In this, we make a distinction between wheelchair settings and wheelchair adjustment options. Settings are carried out only once and must be executed by quali fi ed specialists, unless explicitly stated otherwise. Adjustment options can be carried out by the user. These adjustment options do not require the use of tools.
Warning!
It is not allowed to change the technical speci fi cations of the wheelchair.
Do not make any changes to the electrical circuit.
Modi fi cations to the wheelchair or to any parts thereof are not permitted.
Caution!
Parts of the wheelchair that are intended, for servicing or repair, to be removed without the use of tools (e.g. electronics and battery covers) can have an adversery effect on the electrical functioning of the wheelchair if they are missing or not placed back in the right position.
Depending on the speci fi c circumstances of the user of the wheelchair the seat height can be set. Every optional seat height lays within the
10 ˚ (17.6%) maximum safe slope of according to EN12184 (2009) ClassB. Lowering the seat height has a positive in fl uence on the (dynamic) stability.
Warning!
Increasing seat height has a negative effect on dynamic stability
The extensive settings with respect to the seating system allow for optimum support of the body ( Seating system). The following setting options are possible:
1. Seat depth and seat width
2. Backrest angle
3. Armrest height
4. Lower leg length
18 Settings
5.3 Centre of gravity setting
In case of re-use of the wheelchair or when adapting the seat depth, it might be necessary to change the centre of gravity. The wheelchair’s centre of gravity can be adjusted
( within the seating system ( fi gure 8)
Seating system).
Caution!
Changing the wheelchair’s centre of gravity may negatively in fl uence the wheelchair’s driving characteristics and/or its dynamic stability.
In case of doubt, contact the technical support department at Handicare.
5.4 Controller height and depth
( Seating system)
5.5 Control system programme
This wheelchair is equipped with a control system that can be programmed by adjusting settings within the system. This is a specialized job that needs training and can only be adjusted with professional software. It’s not possible and allowed for end users to adjust these settings.
Warning!
The incorrect setting of the parameters for the control system may result in very dangerous situations.
Settings must be made by quali fi ed specialists.
A
B
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6 Transport
6.1 Transport without occupant
Parts of the wheelchair that can easily be detached should be removed when transporting
( the wheelchair ( fi gure 9)
Seating system).
a. Removing the headrest b. Fold backrest forward c. Removing the armrest (option) d. Removing the legrests
Store these parts securely. Use suitable ramps for wheeling the chair in and out of the vehicle.
Once the wheelchair is in the vehicle, it must be secured with an ISO 10542 approved tiedown system that is suited to the weight of that particular wheelchair including any options (see
9.2 Technical information).
6.2 Safety in cars
Note!
This wheelchair is crashtested according to ISO 7176-19 (2008) with a maximum passenger weight of 136 kg.
Wheelchairs are not primarily designed to be used as car seats and cannot offer the same degree of safety offered by standard car seats, no matter how securely they have been tied down in the vehicle concerned.
Due attention should be paid to the following points when a transfer from the wheelchair to a standard car seat is not possible.
The wheelchair can be used as a passenger seat in a car or bus by using a 4-point integrated transport tie-down system that has been approved to ISO 10542 standards. Make sure that this restraint system is suitable to the total weigth of the wheelchair. The weight of a wheelchair depends on it’s con fi guration. The speci fi cations (see 9.2 Technical information) give an overview of several options and their share in the total weight. Always weigh the total chair to make sure that the right restraint system is used.
The system requires tie-down rails to be mounted in the car. The chair must always be strapped to the four tie-down points ( fi gure 10).
B
D
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Transport 19
9
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10
101248-05_26
20 Transport Puma 20
Warning!
Transfer to a regular car seat if possible
Always ask the transporter for con fi rmation that the vehicle is suitably designed, insured and equipped for transporting a person in a wheelchair
Set the wheelchair in the standard position (see 4.1 Adjustment options) and use the headrest if the wheelchair is fi tted with one.
The wheelchair must always be switched off when being transported.
Warning!
A. The wheelchair should be in a forward facing direction and secured in accordance with the instructions from the manufacturer of the fastening system.
B. This wheelchair is approved for use in cars and meets the requirements for forward facing transport and head on collisions.
The wheelchair has not been tested for other positions in a vehicle.
C. The wheelchair has been dynamically tested in a forward facing direction, with the user secured by both a pelvic and chest belt
(3-point seat belt)
D. Both the pelvic and chest belts should be used to reduce the risk of head and chest injuries in the event of colliding with parts in the car.
E. In order to reduce the risk of injury to the user, tables that are fi tted to the wheelchair must be:
• Removed and secured separately in the vehicle, or
• Secured to the wheelchair, but with energy-absorbing padding placed between the table and the user
F. Where possible, other wheelchair accessories should be secured to the wheelchair or removed from the chair and secured in the vehicle during transport, so that they don’t become loose and cause injury to the user in the event of a collision.
G. Support and positioning equipment must not be regarded as safety equipment/seat belts if they are not labelled in accordance with the requirements of ISO 7176/19-2008.
Puma 20 Transport 21
H. The wheelchair should be inspected by a representative of the manufacturer before being used again after any kind of collision.
I. No changes or replacements must be made to the anchorage points/car fastenings on the wheelchair, or to constructional elements or parts of the frame without consulting the manufacturer.
J. When using electric wheelchairs in motor vehicles, gelfi lled batteries should be used.
The wheelchair has been tested in accordance with ISO 7176-19 (2008) with Q-straint Q195 and
Q-straint QE5-6343 (>75 kg)
Note!
Ease of access to, and manoeuvrability in, motor vehicles can be signi fi cantly affected by wheelchair size and turning radius, smaller wheelchairs and/or wheelchairs with a shorter turning radius will generally provide greater ease of vehicle access and manoeuvrability to a forward-facing position.
22 Transport
Fastening the seat belt
Warning!
Use the three-point seat belt in order to reduce the risk of head and chest injuries in the event of the wheelchair colliding with parts of the car.
Care should be taken when applying the occupant restraint to position the seat belt.
Use the seat belt as follows:
• Position the belt across the hips as tightly as possible at an angle between 30° and 75°.
A steeper angle within the zone is disarable.
The other part of the belt is positioned to sit across the chest and shoulder ( fi gure 11).
• The seat belt should fi t as tightly as possible and must not be twisted.
• Ensure that the seat belt is not obstructed from having contact with the body by wheelchair parts, such as armrests or wheels ( fi gure 12).
In order to prevent injury in the event of a collision, secure wheelchair accessories to the wheelchair or remove them from the chair and secure them in the vehicle.
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Puma 20 Maintenance 23
7 Maintenance
The wheelchair’s lifespan is dependent on it being well maintained.
For information concerning speci fi c settings, maintenance or repair work, please contact your dealer. Always be sure to mention the model, year of manufacture and identi fi cation number provided on the identi fi cation plate of the wheelchair when contacting your dealer.
Note!
The wheelchair should be serviced by your dealer once a year or, in the case of intensive use, every six months.
Daily
Task
Charge the batteries after each use
Chap.
7.2
Weekly
Check the tyre pressure and in fl ate the tyres if necessary
7.3
Monthly Clean the wheelchair 7.4
Annually
Have wheelchair serviced by dealer
-
The wheelchair uses two 12V ‘dry’ gel batteries in series. These batteries are fully sealed and require no maintenance.
Note!
Do not use ‘wet’ batteries.
Take into account the fact that the wheelchair’s range is reduced at low temperatures. During a period of light frost, the capacity is roughly 75% of the normal capacity. At temperatures below -5 ˚ C this will be roughly 50%.
Charging the batteries (
Battery charger)
Consult the user manual for the battery charger to determine whether it is suitable for the batteries in use (see 9.2 Technical information).
• Switch off the wheelchair’s controller.
• Plug the battery charger’s charging plug into the charging connector on the controller.
• Activate the battery charger. Consult the user manual for the battery charger.
Charge the batteries if the wheelchair is not being used for an extended period of time. The batteries should be charged every night under normal use. The battery charger’s display will indicate when the batteries are fully charged.
Depending on how depleted the batteries are, it may take up to 12 hours to fully charge the batteries again.
Maintaining the batteries
Note!
Ensure that the batteries are always fully charged. Not using the batteries for an extended period of time can damage them.
Do not use the wheelchair if the batteries are almost depleted and never completely deplete the batteries. This can seriously damage the batteries and you may run the risk of coming to an unintended standstill.
Replacing the batteries
If the capacity of the batteries is continually decreasing so that the wheelchair can only be used for short trips, then this means that the batteries are reaching the end of their lifespan.
The batteries will then need to be replaced.
Please contact your dealer for assistance.
Warning!
Batteries contain acids. Damaged batteries are a serious health hazard. Follow the instructions on the batteries at all times.
24 Maintenance Puma 20
To ensure that your wheelchair functions properly, it essential that the tyres are kept at the correct pressure. The correct pressure is indicated on the side of the tyre.
Tyre pressure
Castor wheel 9”
Castor wheel 10”
Drive wheel 13”
Drive wheel 14”
3.5 bar max.
3.5 bar max.
2.8 bar max.
2.1 bar max.
Tyres that are too soft will have a negative effect on the wheelchair’s performance. Moving the wheelchair will require more energy, making more demands on the batteries. Furthermore, wear on the tyres when driving with soft tyres is unnecessarily high.
Note!
Never exceed the maximum tyre pressure
Drive wheel tyre repair
Note!
Tyres should only be replaced by a quali fi ed specialist. For an extensive description of tyre repairs, please refer to the service manual available to quali fi ed specialists.
Before tyres are repaired they must fi rst be fully de fl ated.
Please consult the user manual for the seating system for information about cleaning the seating system ( Seating system).
Caution!
Ensure that the controller is switched off while cleaning. If the joystick is accidently touched, the wheelchair can start to move or the electrical options can be operated accidentally.
Take care with water in view of the electronic system
Removing dry dirt
First, wipe the dirty parts clean using a wet sponge. Preferably use clean water or a mild soap solution. Wipe the parts dry using a soft dry cloth.
Note!
Never use abrasive or aggressive cleaning agents. These can scratch the wheelchair.
Do not use organic solvents such as thinner, benzine or white spirit.
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7.5 Used products and the environment
Under normal use and with prescribed maintenance, the wheelchair’s expected lifespan is approximately seven years.
The environment
If your wheelchair has become super fl uous or needs to be replaced, it can usually be taken back by your dealer in consultation. If this is not possible, please ask your local authority about the possibilities for recycling or environmentally friendly disposal of the materials.
Various different plastics and metals were used in the manufacture of the wheelchair.
Furthermore, the wheelchair contains electronic components that should be disposed of as electronic waste. The batteries should be disposed of as chemical waste.
A disposal fee is not applied to wheelchairs.
Maintenance 25
26 Troubleshooting
8 Troubleshooting
If the wheelchair is not working as it should, check the following points.
• Check whether the batteries are charged.
• Turn the wheelchair off and then back on again.
• Check whether the battery plugs are all securely in place.
• Check whether the freewheel switch is in the
DRIVE position.
• Check the position of the speed regulator.
If the problem has not been resolved:
• Consult the troubleshooting section of the manual for the controller ( Controller).
If, after taking all of the above steps, the problem still persists, contact your dealer.
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Puma 20 Technical speci fi cations 27
9.1 CE declaration and requirements
This product complies with the COUNCIL DIRECTIVE 93/42/EEC of 14 June 1993 concerning medical devices. The product also meets the following requirements and standards. This has been veri fi ed by independent test organizations.
Standard Defi nition/description
Test dummy weight
EU guideline
93/42 EEC
Requirements as stated in Appendix 1 apply
NEN-EN 12182
The EN 12182 requirements as stated in NEN-EN 12184 (2009):
Technical aids for disabled persons - General requirements and test methods October 1999
NEN-EN 12184
(2009)
Class B
Electrically powered wheelchairs, scooters and their chargers -
Requirements and test methods October 2009
ISO 7176-8
ISO 7176-9
ISO 7176-14
ISO 7176-19
(2008)
Requirements and test methods for impact, static and fatigue strengths July 1998
Climatic tests for electric wheelchairs IPX4
Requirements and test methods for power and control systems for electrically powered wheelchairs 1997
The Puma 20 meets the crash test requirements as described in
ISO 7176-19 (2008) n/a
136 kg
(21.4 st.)
136 kg
(21.4 st.) n/a n/a n/a
77 kg
(12.1 st.)
Batteries
Maximum battery dimensions
Battery capacity
Maximum permissible charging voltage 24
Maximum charging current 12
Max.
260 x 172 x 210 (10.2 x 6.8 x 8.3)
40 / 60 / 74 GEL, 50 AGM
Connector type
Insulation
Controller
Class 2 double insulated
Unit mm (inch)
Ah
V
A (rms)
28 Technical speci fi cations Puma 20
Model
Class
Description
Maximum user weight
Total length including legrests
Total width 13” drive wheels
Total width 14” drive wheels
Total weight without batteries:
Batteries 40 Ah (C20) (set of two)
Batteries 50 Ah (C20) (set of two)
Batteries 60 Ah (C20) (set of two)
Batteries 74 Ah (C20) (set of two)
Electrical tilt adjustment
Puncture-proof drive wheels (set of two)
Transport weight of the heaviest part
Maximum safe slope
Static stability
Downwards
Upwards
Sidewards
Reversing distance
Turning radius (ISO 7176-5)
Distance range* 74 Ah (C20) approx. (ISO 7176-4)
6 km/h
10 km/h
Climbing capacity for obstacles (outdoor)
Maximum speed forwards
Seat angle
Seat tilt
Effective seat depth
Effective seat width
Seat height (excl. cushion)**
Seat height (incl. cushion)**
Backrest angle
Backrest height (from seat plate)
Lower leg length (standard legrest with heel strap, with compressed seat cushion)
°
°
° mm (inch) mm (inch) km (mi.) km (mi.) mm (inch) km/h (mph)
°
° mm
(inch) mm (inch) mm
(inch) mm
(inch)
° mm (inch) mm
(inch)
Unit kg (st.) mm (inch) mm (inch) mm (inch) kg (st.) kg (st.) kg (st.) kg (st.) kg (st.) kg (st.) kg (st.) kg (st.)
°
Puma 20 EasyFit
B
RWD
136 (21.4)
1068 (42)
610 (24)
655 (25.8)
103 (16.2)
+ 28,4 (4.5)
+ 29,6 (4.7)
+ 34,6 (5.5)
+ 45,8 (7.2)
+ 6,5 (1)
+ 2 (0.3)
98,6 (15.5)
6
22
10
16
1360 (53.5)
850 (33.5)
49,9 (31)
36,3 (22.6)
80 (3.1)
6 / 10 (3.8 / 6.2)
0 - 6
0 - 25
400 / 430 / 460 / 490 / 520 / 550
(15.7 / 16.9 / 18.1 / 19.3 / 20.5 / 21.7)
365 - 520 (14.4 - 20.5)
405 / 430 / 455 / 480 / 505
(15.9 / 16.9 / 17.9 / 18.9 / 19.9)
465 / 490 / 515 / 540 / 565
(18.3 / 19.3 / 20.3 / 21.3 / 22.2)
90 / 98 / 106 / 114 / 122
480 -620 (18.9 - 24.4)
325 / 350 / 375 / /400 / 425
(12.8 / 13.8 / 14.8 / 15.7 / 16.7)
* The following aspects have a negative effect on the distance range: obstacles, rugged terrain, driving on slopes, exposure to temperatures below freezing point and frequent use of electronic adjustment options.
** Seat height incl. load, 0° seat angle and 13” drive wheels
Puma 20 Technical speci fi cations 29
9.3 Electric wiring diagram
The electric wiring diagram varies according to the type of controller used ( Controller).
30 Labelling
10 Labelling
10.1 Markings on the wheelchair
Note!
Never remove or cover up the markings, symbols and instructions af fi xed to the wheelchair. These safety features must remain present and clearly legible throughout the entire lifespan of the wheelchair.
Replace or repair any markings, symbols or instructions that have become illegible or damaged immediately. Please contact your dealer for assistance.
Markings used on the wheelchair ( fi gure 13):
1. Check manual before using
2. Freewheel switch in ‘Drive’ mode. Freewheel switch in ‘Push’ mode. Never set the freewheel switch to ‘Push’ mode while the wheelchair is on a slope.
3. Battery charging connection
4. Attachment point for the tie-down system for transportation in a vehicle.
5. Risk of breakage! Use caution when swinging the controller aside in order to avoid anything becoming trapped.
6. Risk of pinching. Keep hands and fi ngers clear of the moving parts when adjusting the height and/or when adjusting the tilt of the wheelchair.
7. Identi fi cation plate
A. Model
B. Year of manufacture
C. Identi fi cation number
D. Indoor or outdoor use
E. CE mark
F. Maximum load in kg
1
2
3
4
5
6
7
A
B
D
D
D
C
E
F
Puma 20
13
Puma 20
A
E
B C
Accessories 31
D
11 Accessories
A. Lap strap (short or long)
B. Mirror
C. Manual in fl ator
D. Mudguards for castor wheels
E. Mudguards for drive wheels
See www.handicare.com or contact your
Handicare dealer for more options, accessories and spare parts
32 Warranty Puma 20
12 Warranty
12.1 Defi nitions of terms
De fi nitions of terms used in this warranty:
• Consumable part: Part that is subjected to natural wear and tear or natural contamination during normal operation within the lifetime of the product (section 9 of Handicare’s general terms and conditions of sale);
• Client: Those who purchase the product directly from Handicare;
• Corrective action: Repair, replace or refund of the product;
• Dealer: Those who re-sell the product to the User;
• Defect: Any circumstance due to which the product is not sound or fi t to use, caused by a lack of quality of the material used to manufacture the product as well as the quality of the manufacturing process;
• Option: An accessory delivered by Handicare to extend the standard product model;
• Product: Product that is delivered according to brochure or contract (e.g. wheelchair, scooter, battery-charger etc.);
• Part: Part of product that can be exchanged or replaced. This can be an option, accessory, service part or consumable part;
• Returns: Product or part that needs to be returned;
• RMA-process: Process to return goods, contact your dealer;
• Service part: Part that is durable and may be subjected to natural wear and tear or natural contamination during normal operation within the lifetime of the product.;
• User: Those who use the product;
• Warranty: The rights and obligations set forth in this document;
• Warranty period: The period of time during which the warranty is valid;
• Warranty provider: Handicare B.V., Vossenbeemd 104, 5705 CL Helmond, The Netherlands.
Notwithstanding the rights and obligations of Handicare, Client and User set forth in Handicare’s general terms and conditions of sale, the rights of the Client and/or User towards Handicare in case of defects are limited to the provisions set forth in this warranty. For the duration of the warranty period
Handicare guarantees that the product is without defects.
In case of any defects the User is required –within two weeks after discovery of the defect- to contact the dealer. He has to complete a return form and return the product or part via the RMAprocess. Handicare will, at its sole discretion, take the corrective action it seems fi t under the given circumstances within a reasonable period of time (depends on nature of claim) from receipt of the completed return form. The warranty period will not be extended after a corrective action.
Puma 20 Warranty 33
12.2 Warranty period table
Power wheelchairs
Description
Frame
Drive system
Electronics
Service Parts
Consumable parts
Options/
Accessories
Warranty period
2 years
1 year
1 year
Examples include, but are not limited to the parts mentioned below
Weldment/frame
Transaxle, motor, motor brake
Controller, controlling mechanism, wiring harness, electronic components
New: 1 year after invoice
Repaired: 90 days after invoice
40 days after invoice
2 years
Brakes
Wheels, push handles etc.
Mirror, mudguards etc.
Not being service part or consumable part.
Seating
Description
Frame
Electronics
Service Parts
Consumable parts
Options/
Accessories
Warranty period
2 years
1 year
New: 1 year after invoice
Repaired: 90 days after invoice
40 days after invoice
2 years
Examples include, but are not limited to the parts mentioned below
Weldment/frame
Electronic components
Metal parts
Upholstery etc.
Lap strap, bag brackets etc.
Not being service part or consumable part.
Handicare will only accept shipment costs and corrective costs related to warranty on equipment during the warranty period.
This warranty will void in case of:
• The product and/or its parts being modi fi ed or items having been added by others than Handicare;
• Changes in cosmetic appearance by use;
• Failure to observe the instructions for use and maintenance, use other than normal use, wear and tear, negligence, collateral damage by neglect of earlier symptoms, overloading, third-party accidents, non-original parts used and defects not caused by the product;
• Circumstances beyond our control ( fl ood, fi re, etc.).
This warranty does not cover:
• Tyres and inner tubes
• Batteries (covered by the battery manufacturer’s warranty).
34 Warranty Puma 20
Clients and/or Users have legal (statutory) rights under applicable national laws relating to the sale of consumer products. This warranty does not affect statutory rights you may have nor those rights that cannot be excluded or limited, nor rights against the entity from whom the product was purchased.
Clients may assert any rights they have at their sole discretion.
Puma 20 35
Dealer:
Serial number:
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