Models QS11/23

Modular Grills

Original Operating Instructions

074606--M

5/24/04 (Original Publication)

(Updated 3/4/13)

Complete this page for quick reference when service is required:

Taylor Distributor:

Address:

Phone:

Service:

Parts:

Date of Installation:

Information found on the data label:

Model Number:

Serial Number:

Electrical Specs: Voltage

Phase

Maximum Fuse Size:

Minimum Wire Ampacity:

Cycle

A

A

E May, 2004 Taylor

All rights reserved.

074606-M

The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries.

Taylor Company

750 N. Blackhawk Blvd.

Rockton, IL 61072

Table of Contents

Section 1

Section 2

Section 3

To the Installer

Installer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Site Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Air Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installation of Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ventilation and Clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Grease Disposal Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leveling Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

To the Operator

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Safety

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 4 Operator Parts Identification

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS11 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

QS23 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 5 Important: To the Operator

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Screen and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance Menu Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10

10

11

12

14

16

17

19

22

1

3

3

2

3

3

4

1

1

1

7

8

Table of Contents Models QS11 & QS23

Table of Contents -- Page 2

Section 6

Opening Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cooking Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning Between Product Runs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cleaning the Grease Tray Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Closing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Weekly Cleaning Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 7

Operating Procedures

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting Guide

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

23

23

25

26

27

28

29

30

Section 8 Warranty Explanation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Labor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 9 Parts List

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

32

32

32

33

39

Note: Continuing research results in steady improvements; therefore, information in this manual is subject to change without notice.

Note: Only instructions originating from the factory or its authorized translation representative(s) are considered to be the original set of instructions.

E May, 2004 Taylor (Original Publication)

(Updated March, 2013)

All rights reserved.

074606-M

The word Taylor and the Crown design are registered trademarks in the United States of America and certain other countries.

Models QS11 & QS23

Taylor Company

750 N. Blackhawk Blvd.

Rockton, IL 61072

Table of Contents

Section 1

The following are general installation instructions. For complete installation details, please see the checkout card.

To the Installer

Installer Safety

In all areas of the world, equipment should be installed in accordance with existing local codes.

Please contact your local authorities if you have any questions.

Care should be taken to ensure that all basic safety practices are followed during the installation and servicing activities related to the installation and service of Taylor equipment.

S

Only Taylor authorized service personnel should perform installation and repairs on the equipment.

S

Authorized service personnel should consult

OSHA Standard 29CFRI910.147 or the applicable code of the local area for the industry standards on lockout/tagout procedures before beginning any installation or repairs.

S

Authorized service personnel must ensure that the proper PPE is available and worn when required during installation and service.

S

Authorized service personnel must remove all metal jewelry, rings, and watches before working on electrical equipment.

The main power supply(s) to the equipment must be disconnected prior to performing any repairs.

Failure to follow this instruction may result in personal injury or death from electrical shock or hazardous moving parts as well as poor performance or damage to the equipment.

Note: All repairs must be performed by an authorized Taylor Service Technician.

This unit has many sharp edges that can cause severe injuries.

Site Preparation

Review the area where the unit will be installed before uncrating the unit. Make sure all possible hazards to the user and the equipment have been addressed.

Air Clearance

Clearances from the grill to other surfaces are required for adequate air circulation:

Rear: 3 inches (76 mm) minimum.

Sides: 3 inches (76 mm) to combustible surfaces;

0 inches (0 mm) to non-combustible surfaces;

0 inches (0 mm) between grills in multiple installations.

Failure to comply with these minimum clearance requirements will hinder grill performance and cause damage to its components.

Models QS11 & QS23

1

110120

To the Installer

Electrical Connections

The QS series grills have one electrical connection.

Check the data plate on the grill for voltage, cycle, phase and electrical specifications. Refer to the wiring diagram provided inside the protective control panel door at the front of the grill for proper power connections. The power connection is located behind the access line cover on the front of the grill.

In the United States, this equipment is intended to be installed in accordance with the National Electrical

Code (NEC), ANSI/NFPA 70--1987. The purpose of the NEC code is the practical safeguarding of persons and property from hazards arising from the use of electricity. This code contains provisions considered necessary for safety. Compliance therewith and proper maintenance will result in an installation essentially free from hazard!

In all other areas of the world, equipment should be installed in accordance with the existing local codes.

Please contact your local authorities.

The Proper Wire Size and Branch Circuit Overcurrent

Device shall be selected according to the data label information and in accordance with CEC Part I 2006,

Section 14--100(e)(i).

FOLLOW YOUR LOCAL ELECTRICAL CODES!

S

Stationary appliances which are not equipped with a power cord and a plug or another device to disconnect the appliance from the power source, must have an all-pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.

S

Appliances that are permanently connected to fixed wiring and for which leakage currents may exceed 10 mA, particularly when disconnected or not used for long periods, or during initial installation, shall have protective devices such as a GFI, to protect against the leakage of current, installed by the authorized personnel to the local codes.

S

Supply cords used with this unit shall be oil-resistant, sheathed flexible cable, not lighter than ordinary polychloroprene or other equivalent synthetic elastomer-sheathed cord (Code designation

60245 IEC 57), installed with the proper cord anchorage to relieve conductors from strain, including twisting, at the terminals and protect the insulation of the conductors from abrasion.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person, in order to avoid a hazard.

The proper wire size and fused circuit should be selected according to grill data label information.

Incoming power must be connected to the terminals with black characters on a white background, as shown:

CAUTION: THIS EQUIPMENT MUST BE

PROPERLY GROUNDED! FAILURE TO DO SO

CAN RESULT IN SEVERE PERSONAL INJURY

FROM ELECTRICAL SHOCK!

This equipment is provided with a grounding lug that is to be properly attached to the rear of the frame by the authorized installer. The installation location is marked by the equipotential bonding symbol (5021 of

IEC 60417--1) on the removable panel and the frame.

130304

To the Installer

2

Figure 1

Models QS11 & QS23

Installation

This machine is designed for indoor use only.

DO NOT install the machine in an area where a water jet could be used to clean or rinse the machine.

Failure to follow this instruction may result in serious electrical shock.

This grill must be installed on a level surface.

Failure to comply may result in personal injury or equipment damage.

Installation of Cable Kit

Kit A.--3 Ft. Restrain Cable (part no. 074948) must be installed to limit the movement of the grill. This is necessary in order to protect the electrical conduit from stress. The cable is made of flexible conduit.

To install the kit, look at the back of the unit. There is a 1/2” hole on the left side of the frame, about half way down. Remove the plug and attach the cable.

Ventilation and Clearance

To ensure proper operation of this appliance it must be installed so that products of combustion are efficiently removed. Do not store anything on top of the grill.

Most service can be performed from the front of the grill. When inspecting heating elements, the unit must be disconnected and pulled out of the hood enclosure.

Allow four feet in front of the appliance for this purpose.

Grease Disposal Container

If the grill is not factory--equipped with grease disposal containers, the store is required to provide appropriate grease disposal containers in accordance with NSF

Standard 4 requirements.

Models QS11 & QS23

3

110120

To the Installer

Leveling Procedures

Step 1

The leveling adjustment needs to be performed when the grill is properly gapped and at operating temperature. Level the grill without the release material sheets in place.

Step 2

To allow adjustment of the gap pins, loosen the two

1/8” allen screws located on the sides of the front and rear gap slides.

Figure 2

Step 3

Raise both gap pins on the front gap slide until the bottom of the screwdriver slot is flush with the top edge of the gap slide. Repeat this step for the rear gap slide.

Slide the gap slide to the right.

To the Installer

Figure 3

4

Figure 4

Models QS11 & QS23

Step 4

For each cook surface requiring adjustment, place the four gap blocks on the cook surface, approximately 2”

(51 mm) in from each corner. (Figure 5)

Step 6

Wearing proper protection, carefully attempt to raise the gap slide to evaluate which gap pin is in need of adjustment.

Figure 5

Step 5

Lower the cook surface assembly. Loosen and slowly move the T-handle to the left until the gap indicator/pointer is at #8 on the gap indicator plate, and tighten the T-handle.

Figure 7

With the gap slide raised, slowly turn the gap pin needing adjustment until it makes contact with the cook surface. Note: Do not use force to adjust the pins.

Repeat these steps for both gap slides.

Figure 6

Figure 8

Step 7

Raise the upper cook surface and remove the four gap blocks.

Models QS11 & QS23

5

To the Installer

Step 8

Lower the upper cook surface into the COOK position.

Figure 9

Step 9

Wearing proper protection, attempt to rock the cook surface assembly. Apply slight pressure on the locating pins at opposite corners to each other as shown in Figure 10.

Step 11

After adjusting, verify the unit for stability/rock.

Step 12

If all adjustments on the cook surface are correct, and no rocking occurs, tighten the two allen screws located on the sides of the front and rear gap slides to lock all adjustments from moving.

IMPORTANT: It is highly recommended that the gap slides and the gap slide retainers (as shown in Figure 12) be removed at least weekly for cleaning these parts and the cook surface shroud behind these parts.

These parts are easily removed by removing the locating pins and holding both parts, because they are not attached together, and pulling them from the cook surface.

Take the gap slides and the gap slide retainers to the sink for cleaning. (Be sure to re-install the gap slides as they were removed, i.e., “F” front.) See Weekly Cleaning Procedures

on page 29.

Figure 10

Step 10

If the unit rocks, split the adjustment for gap pins across the uneven corners, as shown in Figure 11.

Figure 12

090401

To the Installer

Figure 11

6

Models QS11 & QS23

Section 2

The grill you have purchased has been carefully engineered and manufactured to provide dependable operation. The QS series grills are designed to deliver

“cook-to-order” menu items. The two-sided cooking method increases speed of service and assures safe product integrity.

These grills, when properly operated and maintained, will produce a consistent quality product. Like all mechanical products, they require cleaning and maintenance. A minimum amount of care and attention is necessary if the operating procedures in this manual are followed closely.

This Operator’s Manual should be read before operating or performing any maintenance on your equipment.

It is strongly recommended that all personnel responsible for the equipment’s operation and cleaning, review these procedures for proper training and assurance that no misunderstandings exist.

In the event that you require technical assistance, please contact your local authorized Taylor Distributor.

Note: Warranty is valid only if the parts are authorized

Taylor parts, purchased from an authorized Taylor

Distributor, and the required service work is provided by an authorized Taylor service technician. Taylor reserves the right to deny warranty claims on equipment or parts if non--approved parts or refrigerant were installed in the machine, system modifications were performed beyond factory recommendations, or it is determined that the failure was caused by neglect or abuse.

To the Operator

Note: Constant research results in steady improvements; therefore, information in this manual is subject to change without notice.

If the crossed out wheeled bin symbol is affixed to this product, it signifies that this product is compliant with the EU Directive as well as other similar legislation in effect after August 13, 2005. Therefore, it must be collected separately after its use is completed, and cannot be disposed as unsorted municipal waste.

The user is responsible for returning the product to the appropriate collection facility, as specified by your local code.

For additional information regarding applicable local laws, please contact the municipal facility and/or local distributor.

Models QS11 & QS23

7

110120

To the Operator

Section 3

We, at Taylor Company, are deeply concerned about the safety of the operator when he or she comes in contact with the grill and its parts. Taylor has gone to extreme efforts to design and manufacture built-in safety features to protect both you and the service technician. As an example, warning labels have been attached to the grill to further point out safety precautions to the operator.

IMPORTANT -- Failure to adhere to the following safety precautions may result in severe personal injury or death. Failure to comply with these warnings may damage the machine and its components. Component damage will result in part replacement expense and service repair

expense.

To Operate Safely:

DO NOT operate the grill without reading this Operator’s Manual. This manual should be kept in a safe place for future reference.

This appliance is to be used only by trained personnel. It is not intended for use by children or people with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

This equipment is provided with a grounding lug that is to be properly attached to the rear of the frame by the authorized installer. The installation location is marked by the equipotential bonding symbol (5021 of

IEC 60417--1) on the removable panel and the frame.

Safety

S

DO NOT operate the grill unless it is properly grounded.

S

DO NOT operate the grill unless all service panels are restrained with screws.

S

DO NOT use the cord if it is frayed.

S

All repairs must be performed by an authorized Taylor service technician.

S

DO NOT attempt any repairs unless the power supply to the grill has been disconnected.

S

For Cord Connected Units: Only Taylor authorized service technicians or licensed electricians may install a plug or replacement cord on these units.

S

Stationary appliances which are not equipped with a power cord and a plug or other device to disconnect the appliance from the power source must have an all--pole disconnecting device with a contact gap of at least 3 mm installed in the external installation.

S

Appliances that are permanently connected to fixed wiring and for which leakage currents may exceed 10 mA, particularly when disconnected, not used for long periods, or during initial installation, shall have protective devices such as a GFI to protect against the leakage of current and be installed by authorized personnel to the local codes.

S

Supply cords used with this unit shall be oil-resistant, sheathed, flexible cable, not lighter than ordinary polychloroprene or other equivalent synthetic elastomersheathed cord (Code designation 60245 IEC

57) installed with the proper cord anchorage to relieve conductors from strain, including twisting, at the terminals and protect the insulation of the conductors from abrasion.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person, in order to avoid a hazard.

Failure to follow these instructions may result in electrocution. Contact your local Taylor Distributor for authorized service.

130304

Safety

8

Models QS11 & QS23

Grill clearance must be maintained at least

3” (76 mm) from all combustible materials

(0” to non--combustible materials).

Failure to comply could result in a fire hazard.

All grills require 3” (76 mm) of air clearance in the rear.

Failure to comply will hinder grill performance.

DO NOT use a water jet to clean or rinse the grill. Failure to follow this instruction may result in the following:

S serious electrical shock

S burns from hot steam

S liquid collecting inside the grill and destroying electrical components.

This grill must be placed on a level surface.

Failure to comply may result in personal injury or equipment damage.

Access to the service area of the unit is restricted to persons having knowledge and practical experience with the appliance, in particular as far as safety and hygiene are concerned.

Cleaning and sanitizing schedules are governed by your Federal, State, or local regulatory agencies and must be followed accordingly. Please refer to the cleaning section of this manual for the proper procedure to clean this unit.

CAUTION: DO NOT attempt to use the grill

during a power outage. Grills require electrical power for operation. In the event of a prolonged power outage, place the unit in the “OFF” position.

S

DO NOT prepare or remove product without proper equipment.

S

DO NOT allow untrained personnel to operate this grill.

S

USE EXTREME CAUTION when cleaning the grill.

Failure to follow these instructions may result in severe burns from high temperatures.

DO NOT slide the grill with the legs attached.

Failure to follow this instruction may damage the grill.

NOISE LEVEL: Airborne noise emission does not exceed 70 dB(A) when measured at a distance of 1.0

meter from the surface of the machine and at a height of 1.6 meters from the floor.

Models QS11 & QS23

9

130304

Safety

Section 4

QS11

Operator Parts Identification

3

1

4

2

ITEM DESCRIPTION

1 COVER-TOP

2 TRAY A.-GREASE

PART NO.

079969

X79940-SER

Figure 13

ITEM DESCRIPTION

3 STANDOFF-REAR

4 STANDOFF-FRONT

PART NO.

079288

079289

071102

Operator Parts Identification

10

Models QS11 & QS23

QS23

3

1

4

2

ITEM DESCRIPTION

1 COVER-TOP

2 TRAY A.-GREASE

PART NO.

079969

X79940-SER

Figure 14

ITEM DESCRIPTION

3 STANDOFF-REAR

4 STANDOFF-FRONT

PART NO.

079288

079289

Models QS11 & QS23

11

071102

Operator Parts Identification

QS11 Accessories

1

3

5

2

4

7

6

8

9

10

SIZZLE

11

12

13

20

14

15

16

19

17

18

071102

Operator Parts Identification

Figure 15

12

Models QS11 & QS23

QS11 Accessories -- Parts Identification

ITEM DESCRIPTION PART NO.

6

7

4

5

1

2

SCRAPER A.-GROOVE

SCRAPER A.-GROOVE

X79246

X79668

3 SCRAPER-TEFLON WIPER 075887

ITEMS 4-12 ARE INCLUDED IN X70300 KIT

SCRAPER-TROUGH

BAR-RELEASE SHEET

SHEET-SEAMED RELEASE

SPRING-.438 OD X .046 X 1.75

079726

079930

078804

079704

8

9

STANDOFF-REAR

BLOCK-GAGE PLATEN KIT

10 CLEANER-SIZZLE 1 QT 545A

11 BRUSH-.625 X 1.500

079288

079912

079895

074166

*

*

12 STANDOFF-FRONT

* CARD-CHECKOUT-GRILL GM

079289

049990

*

GUIDE-CHECK OUT-QS

INSTRUCTION-GRILL OPER

KIT A.-3FT RESTRAIN CABLE

051934

074825-INS

074948

ITEM DESCRIPTION PART NO.

ITEMS 13-20 ARE INCLUDED IN X79689 KIT

13 SCREW-3/8-16X1/2 HEX HEAD 001081

14 WASHER-3/8 EXTERNAL

15 SCREW-10-32X3/8 SLTD

001087

024298

16 BAR-STOP 079673

17 BAR-REAR-COVER SUPPORT 079855

18 GUARD A.-FRONT

19 SLEEVE-STOP BAR

X79426-SP

079688

20 COVER A.-REAR

*NOT SHOWN

X79674

Models QS11 & QS23

13

071102

Operator Parts Identification

QS23 Accessories

1 3

5

2

4

7

6

8

9

10

SIZZLE

11

12

071102

13

14

15

16

19

17

18

20

Operator Parts Identification

Figure 16

14

Models QS11 & QS23

QS23 Accessories -- Parts Identification

ITEM DESCRIPTION PART NO.

1

2

SCRAPER A.-GROOVE

SCRAPER A.-GROOVE

X79246

X79668

ITEMS 3-12 ARE INCLUDED IN X70300-2 KIT

3 SCRAPER-TEFLON WIPER 75887

6

7

8

4

5

SCRAPER-TROUGH

BAR-RELEASE SHEET

079726

079930

SHEET-SEAMED RELEASE 078804

SPRING-.438 OD X .046 X 1.75

079704

STANDOFF-REAR 079288

*

*

*

*

*

9 BLOCK-GAGE PLATEN KIT

10 CLEANER-SIZZLE 1 QT 545A

11 BRUSH-.625 X 1.500

12 STANDOFF-FRONT

CARD-CHECKOUT-GRILL GM

CARD-GRILL CLEANING

GUIDE-CHECK OUT-QS

INSTRUCTION-GRILL OPER

079912

079895

074166

079289

049990

050885

051934

053656-INS

KIT A.-3FT RESTRAIN CABLE 074948

ITEM DESCRIPTION PART NO.

ITEMS 13-20 ARE INCLUDED IN X79873 KIT

13 SCREW-3/8-16X1/2 HEX HEAD 001081

14 WASHER-3/8 EXTERNAL

15 SCREW-10-32X3/8 SLTD

001087

024298

16 BAR-STOP 079673

17 BAR-REAR-COVER SUPPORT 079855

18 GUARD A.-FRONT

19 SLEEVE-STOP BAR

X79426-SP

079688

20 COVER A.-REAR

*NOT SHOWN

X74329

Models QS11 & QS23

15

Operator Parts Identification

Section 5 Important: To the Operator

ITEM DESCRIPTION

1 Power Switch

2 Keys

3 LED Display

4 Indicator Lights

5 Timer Button

Power Switch (Rocker)

When placed in the ON position, the power switch allows control panel operation. The power switch is located on the front panel.

Indicator Light

The lights on the front panel indicate when the heaters are operating.

Figure 17

Heating Zones

Each side (zone) of the grill is equipped with three independent heating elements. The independent elements assure even temperatures and quick temperature recovery.

Timer Button

Used to start and stop the cook timer.

Release Material Sheets

Release material sheets are used on the upper grill plate to prevent food product from sticking.

Important: To the Operator

16

Models QS11 & QS23

Temperature Controls

The Model QS11 is equipped with one temperature control and the Model QS23 is equipped with two individual temperature controls. They control both the upper and the lower temperatures. The lower cook surface temperatures can be set manually from 150_

- 400_F (65_ - 204_C). The upper cook surface temperatures can be set manually from 150_ - 425_F

(65_ - 219_C). The left and right sides (zones) of the

Model QS23 grill operate independently.

Control Board

This unit is equipped with a microprocessor control, programmable by the operator.

Keypad and Display

Located on the front panel, beneath the cooking zone, is an alpha-numeric LED display and a group of keys used for operating, programming, and servicing the grill and its microprocessor control.

The keys are illustrated with icons, descriptive of their functions, and referred to in these instructions as follows:

= MENU

= TIME

= TEMP

= UP ARROW

= DOWN ARROW

The display is a visual message center for the user, operator (maintenance personnel or manager), and the service technician.

Operating Screen and Controls

The VERSION SCREEN is viewed when a grill is powered for normal operation. It indicates the version of software the microprocessor is using.

VER 1.01B

Note: If the grill is not equipped with the upper cook surface option, the words “NO PLTN” will appear on the display for two seconds before the version screen appears.

Pressing any key will advance the display to the

COOKING SCREEN. These screens are described in the “Operating Procedures” section of these instructions.

The MEMORY INITIALIZATION SCREEN appears if the grill has never been used or in the rare event that set-up parameter memory has been lost.

MEM INIT

When this screen appears on the display, the parameters previously programmed by the operator will revert back to the factory default values. Pressing the MENU key will advance the display to the

VERSION screen.

Factory defaults:

Upper 400_F

Lower 325_F

TM1 30

TM2 0

If set-up parameter memory is lost, programmed names will revert back to the “ITEM” messages.

After the VERSION SCREEN is displayed and a key is pressed, the grill will enter the ITM1 COOK mode of operation.

Models QS11 & QS23

17

Important: To the Operator

Cook Temperatures

Step 1

To set cook temperatures, press the up or down arrow to select the item to be changed. Press and hold the temperature key for five seconds. After releasing the key, the message “SU1” and the current set temperature will be displayed. (See example below.)

SU1 400 F

(Set upper item 1)

Step 2

Use the arrow keys to adjust the desired cook temperature setting for the upper cook surface.

Temperatures may be set for 150_F to 425_F (66_to

218_C).

Step 3

Press MENU and the message “SL1” and the current temperature will appear on the display. (See example below.)

For example, item one has been programmed to cook for 30 seconds. The operator wishes to add salt in the middle of the cook cycle. Timer two should then be programmed for 15 seconds. Once the cook cycle begins, a tone will sound 15 seconds after the first timer starts, alerting the operator to season the product. Press the timer key to stop the tone. The first timer will continue to measure the full 30 second cook cycle.

A tone will sound 5 seconds before the time elapses, and will continue to sound until the timer key has been pressed. (This timer can be adjusted from 0 -- 10 seconds.)

Note: The factory default settings are 30 seconds for the first (cook cycle) timer, and 0 seconds for the second (alert) timer. The timers can be set from 0 to

3,600 seconds. The second timer cannot be programmed for a longer time setting than the first timer.

To adjust the timers, press the up or down arrow to select the item to be changed. Press and hold the timer key for five seconds. Release the key and the message “TM1” will appear next to the current time setting. (See example below.)

TM1 30

SL1 325 F

(Set lower item 1)

Step 4

Use the arrow keys to adjust the desired cook temperatures for the lower cook surface. The range for the lower cook surface temperatures is 150_F to

400_F (66_to 204_C).

Press MENU again to return to the selected item display.

Cook Timers

Each item selection has two programmable cook timers. The first timer is the cook cycle timer. This timer measures the amount of time the product should be cooked.

The second timer is an alert timer. This timer can be set to alert the operator to add seasonings, to turn the product, or to start warming buns for the cooked product.

080926

Important: To the Operator

18

Step 1

Press the UP or DOWN arrows to adjust the time setting for the total cook cycle.

Step 2

Once the desired cook time has been set, press the

MENU key and the message “TM2” will appear next to the current time setting. (See example below.)

TM2 0

Step 3

Press the UP or DOWN arrows to adjust the time setting for the alert timer (timer 2).

Step 4

Once the desired alert timer has been set, press the

MENU key to return to the selected item display.

Models QS11 & QS23

Fault Screen

If the grill experiences a system failure, a fault message will appear on the display, and a tone will sound.

FLT HTUM

Maintenance Menu

The Maintenance Menu provides five screens to allow managers and service technicians to monitor grill performance.

To enter the Maintenance Menu while any item is displayed, press and hold the MENU key for approximately 5 seconds and release. The following screen will appear on the display.

CODE 0000

An example of the FAULT SCREEN is illustrated in the previous figure.

The screen appears when the controller has detected a fault in the system. The code letters “FLT” is an abbreviation for “fault”. The next set of code letters indicate the type of fault and the zone affected. Following is a list of possible codes that may appear on the screen:

HTUF High Temperature Upper Front zone exceeded

HTUM High Temperature Upper Mid zone exceeded

HTUR High Temperature Upper Rear zone exceeded

HTLF High Temperature Lower Front zone exceeded

HTLM High Temperature Lower Mid zone exceeded

HTLR High Temperature Lower Rear zone exceeded

TCUF Thermocouple Upper Front fault

TCUM Thermocouple Upper Mid fault

TCUR Thermocouple Upper Rear fault

TCLF Thermocouple Lower Front fault

TCLM Thermocouple Lower Mid fault

TCLR Thermocouple Lower Rear fault

The user must press the MENU and TEMP keys

simultaneously to acknowledge the fault. The fault description and item name will appear alternately on the display. The zone that has the fault will shut down while the rest of the grill will be operational. (Refer to the Fault Screen information in the Service Manual,

Controls and Systems Section.)

Press TIME until the first digit is “5”.

Example: CODE 5000.

Press TEMP until the next digit is “3”.

Example: CODE 5300.

Press the UP Arrow until the next digit is “7”.

Example: CODE 5370.

Press the DOWN Arrow until the last digit is “6”.

Example: CODE 5376.

Press the MENU key to accept the access code and the following screen will appear:

CALIBRAT

Note: If an incorrect code is entered, the display will return to the COOKING screen.

Step 1

Press the MENU key to enter the calibrate mode and the following message will appear on the screen.

U F X X X F

There are three lower heating elements in each cook zone and three heating elements in the upper cook surface (if applicable). The calibrating screens allow calibration of each independent heating element.

Calibrating verifies proper temperatures of heating elements.

Note: Calibrate with the release material removed, using a calibrated pyrometer.

Models QS11 & QS23

19

Important: To the Operator

Note: Calibration is allowed only when the item 1 temperatures are within 50_F (28_C) of the set point.

(Calibrate without the release material sheets in place.)

Step 2

Place the pyrometer disc on the upper front heating element of the grill. The sensing probe/disc should be placed on the flat rib, not over the groove. Using the arrow keys, enter the temperature reflected on the pyrometer for the upper front heating element.

Note: The indicating lights should be lit when calibration adjustments are made.

Note: The CALIBRAT screen is the base maintenance screen. All other maintenance functions are accessible through the CALIBRAT

screen.

Step 1

Press the MENU key to display the current temperature scale:

SCALE F or C

Step 2

Fahrenheit is the desired temperature scale. (If

Celsius is desired, press the UP arrow to display

SCALE C.)

Step 3

Press the MENU key to return to the SCALE message.

Step 4

If desired, the names of specific products can be programmed to appear on the display instead of ITEM numbers. While at the SCALE message display, press the UP arrow to display the NAMES message.

Figure 18

Step 3

Press MENU to display the calibration screen for the upper middle heating element. Place the pyrometer on the upper middle heating element. Using the arrow keys, enter the temperature reflected on the pyrometer for the upper middle cook surface.

Step 4

Repeat this procedure for the remaining upper rear, and lower elements. When the last zone has been calibrated, press MENU to return to the CALIBRAT screen.

Step 5

Press the UP arrow to display the SCALE message.

NAMES

Step 5

While at the NAMES message display, press the

MENU key and the message “NAME1” will appear on the display. This message indicates that the operator can program a specific product name to appear for the first item on the menu.

SCALE NAME1

Important: To the Operator

20

Models QS11 & QS23

Step 6

Press the MENU key again, and the message “ITM1” will appear on the display. The letter “I” will be flashing above the cursor.

ITM1

Step 7

Using the UP and DOWN arrow keys, enter the desired letter (A - Z) or number (0 - 9) ( -- _ ). Once the character letter is entered, press the MENU key to move the cursor to the next position. Up to four characters may be entered.

CGM1

CG -- --

Step 8

After the last character has been entered, press the

MENU key to return to the message “NAME1”.

Step 9

Use the UP arrow key to display the mesage “NAME2”.

Repeat steps 6-9 until all desired item names have been entered.

Step 10

After entering the desired characters in the NAMES screens, the control will return to “NAME1”.

Press the DOWN arrow to display “NAMES”.

Step 11

Press the UP arrow to display “LANGUAGE”, and press the MENU key to display “ENGLISH”.

Press the MENU key to return to the “LANGUAGE” display.

Step 12

Press the UP arrow to display “MONITOR”.

Press the MENU key to display “UF XXX F” to monitor the upper front temperature.

Step 13

Continue to press the UP arrow to monitor the remaining five zones.

Step 14

Press the UP arrow to display “CANCEL”.

Press the MENU and TEMP keys at the same time to return to the main cooking screen.

Models QS11 & QS23

21

Important: To the Operator

Maintenance Menu Flowchart

Important: To the Operator

22

Models QS11 & QS23

Section 6 Operating Procedures

The Model QS11 has one, 12” (305 mm) lower cook surface and the option of an 11” (289 mm) upper cook surface.

The Model QS23 has two 12” (305 mm) lower cook surfaces and the option of one 11” (279 mm) upper cook surface or two 11” (279 mm) upper cook surfaces.

They are also available with a grooved lower cook surface for product sear. The two-sided cooking concept ensures quick, even cooking of both sides of products placed on the lower surface.

We begin our instructions with the opening procedures, assuming product set-up procedures

(outlined in the “Important to the Operator” section of this manual) are complete.

Opening Procedures

Before operating the grill, the release material sheets must be installed on the upper and lower cook surfaces.

Perform the following steps for installing release material sheets:

CAUTION: Make sure the grill is COOL before attempting to install or remove release material sheets.

Step 1

Lay the upper release material sheet on the lower plate and carefully lower the upper cook surface.

Step 2

Starting with the spring side, slide the straight end of the release material rod through the front spring, continue through the hemmed end of the release sheet, and through the rear spring.

Figure 20

Step 3

Insert the second rod through the opposite hemmed side of the release material sheet. Grasp both ends of the rod, pull the release material up and around the non-spring side of the upper cook surface and attach the rod ends to the retaining clips. Turn the rods so that the hooked end is facing downward.

14125

Figure 19

Models QS11 & QS23

23

Figure 21

Operating Procedures

Step 4

Raise the upper cook surface and assure that the release material sheet fits evenly from front to back, and snugly on the upper cook surface. (Rotate the release material sheet on an every other day basis.)

Note: Replace release material sheets if small pinholes develop.

CAUTION: Release material sheets must be replaced if:

S

Release material is torn.

S

Release material substance is worn from the release material sheet.

S

Product sticks to the release material.

S

Release material has holes in it.

Figure 22

Operating Procedures

24

Models QS11 & QS23

Cooking Procedures

Step 1

Make sure that the release material sheets are installed.

Step 2

Place the power switch(es) in the ON position. The screen will scroll through information messages and then advance to the first cook screen.

Step 4

IMPORTANT! Allow the grill to heat for approximately 15 minutes or until all indicating lights are no longer illuminated.

DO NOT begin cooking until the grill has reached set temperature. If the grill is not at cook temperature, the display will alternate between the item number and the words, “TOO COOL”. If the grill is too hot to cook the selected product, the display will alternate between the item number and the words “TOO HOT”. When the words “TOO COOL” or “TOO HOT” stop appearing on the display, the grill is ready to cook product.

Step 5

To adjust the gap between the upper cook surface and lower cook surface, loosen the “T” handle and slide the gap adjusting bar to the right for a smaller gap or to the left for a larger gap.

14112

Figure 23

Note: If there is no upper cook surface, the words

“NO CLAM” will appear on the screen prior to the software version number.

Step 3

Press the UP arrow until the desired item number or item name appears on the display.

SLIDE

Figure 25

Step 6

While the upper cook surface is in the raised position, place the product on the lower cook surface. Lower the upper cook surface, and press the large red TIMER button. A tone will sound for two seconds, alerting the operator that the cook cycle has been initiated.

Figure 24

Models QS11 & QS23

25

Figure 26

Operating Procedures

CAUTION: The grill is hot. To prevent personal injury, always use the handle to lower the upper cook surface.

Step 7

If the timer is programmed, press the large red TIMER button. A tone will sound for two seconds, alerting the operator that the COOK cycle has been initiated. The timer will count down in seconds. When five seconds are left in the cook time, a tone will sound to alert the operator that product is ready for serving. Raise the upper cook surface. (If a second timer is entered, subtract that amount from the total time and a tone will sound. Press the large red TIMER button to stop the tone and the control will continue to count down.)

Cleaning Between Product Runs

After each run of product, the grill must be cleaned to ensure proper cooking.

Step 1

Using a grill scraper, scrape residue from the lower cook surface (scrape from front to back only).

Figure 28

Step 2

Use a rubber wiper squeegee to clean release material on the upper cook surface. Hold the handle at a slight upward angle with wiper end facing downward. Wipe the material using a downward motion. DO NOT use extreme pressure or force. Improper procedures will tear or crease the release material.

Figure 27

To cancel the tone, press the large red TIMER button.

Step 8

Carefully remove product with a safe cooking utensil in the same order the product was placed on the grill.

Figure 29

Note: DO NOT use a scraper, sharp utensils, or abrasives for cleaning the upper cook surface.

Operating Procedures

26

Models QS11 & QS23

Step 3

Using the rubber wiper squeegee, push the grease to the rear of the lower surface into the grease trough. DO

NOT use the grill scraper for this step.

Step 4

When necessary, use a grill cloth to clean the back splash shield and the bullnose areas.

Step 5

Repeat Steps 1 through 4 for other side of the grill

(QS23 only).

Note: Whenever the grill is idle and product is not being cooked, keep the upper cook surface in the raised position.

When necessary, use the trough scraper to clean the rear grease trough. If a buildup of carbon is starting in the grease chute, use the hook end of the trough scraper to push the carbon down into the grease tray.

Periodically, check the grease drawer for excess grease and empty it as needed.

Step 4

Remove the four screws that secure the grease tray partition.

14123

Figure 31

Step 5

Carefully remove the grease tray partition. Take it to the sink for cleaning.

14124

Figure 30

Cleaning the Grease Tray Partition

Occasionally, the grease tray partition must be cleaned.

Step 1

Place the power switch in the OFF position.

Step 2

Carefully unplug the unit from the wall receptacle.

Step 3

Remove the grease tray.

Figure 32

Note: For installation of the grease tray partition,

carefully reverse the above steps.

It is highly recommended that the gap slides and the gap slide retainers be removed at least weekly for cleaning these parts and the cook surface shroud behind these parts.

These parts are easily removed by removing the locating pins and holding both parts, because they are not attached together, and pulling them from the cook surface.

Take the gap slides to the sink for cleaning.

(Be sure to re-install the gap slides as they were removed, i.e., “F” front.) See Weekly

Cleaning Procedures on page 29.

Models QS11 & QS23

27

090401

Operating Procedures

Closing Procedures

Step 1

Raise the upper cook surface to the “raised” position.

Step 2

Turn the power switches to the OFF position.

Figure 33

Step 3

Wipe the release material sheet thoroughly while still attached to the upper cook surface, using the rubber wiper squeegee.

CAUTION: The upper cook surface and release material sheets are very hot. To prevent burn injuries, wear protective gloves and use extreme care when performing this procedure.

Step 4

Remove the release material sheet from the upper cook surface by pulling the release rods from the release material sheet. Temporarily place the release material sheet on a clean, flat surface for further cleaning. DO NOT fold or crease the material or lay it on sharp objects.

Step 5

Take the release material rods to the sink for cleaning.

Step 6

Clean the upper cook surface(s) with the special rubber squeegee.

Note: DO NOT use metal scrapers, abrasive pads, screens or wire brushes to clean the upper cook surface.

CAUTION: Protect eyes, lungs, and all parts of the body from potential harm when using any chemical cleaner.

Step 7

To clean the upper cook surface, use a spray bottle of full strength cleaner/degreaser (i.e., Sizzler Grill Bun and Toaster Cleaner, a Kay Chemicalr product). Hold the bottle 6” (152 mm) away and mist the entire upper cook surface, starting at the front. (Use a cleaner that

will not damage aluminum.) Mist one ounce of cleaner over each upper cook surface and two ounces on the lower cook surface. Let the cleaner soak for 3--5 minutes.

Note: One ounce of cleaner equals approximately thirty squirts.

Step 8

Starting at the front of the upper cook surface and the rear of the lower cook surface, rinse both surfaces with a mist of water from a spray bottle.

WARNING! Use care not to allow water or cleaner/degreaser on any part of the grill other than the cook surfaces. Never use an extreme amount of fluid to clean or rinse the grill.

Failure to follow this instruction may result in serious electrical shock and will cause permanent electrical and mechanical damage to internal parts.

Step 9

Use the rubber wiper squeegee to remove excess liquid from the upper and lower surfaces.

IMPORTANT! Do not scrape the upper surface with metal utensils. It is aluminum and will scratch very easily.

Step 10

Repeat Steps 7 and 8 if necessary, but apply cleaner only to soiled areas.

Step 11

Remove any small carbon spots with the rubber squeegee.

Step 12

Using a damp cloth, wipe down all exterior stainless steel of the upper cook surface (especially behind the rear of the upper cook surface, next to arm assembly).

Note: Grills should be removed from cooking alcoves in order to clean the rear section of the upper cook surface.

Operating Procedures

28

Models QS11 & QS23

Step 13

Clean lower grill by pouring warm water carefully on the surface while brushing with sturdy brush.

CAUTION: Wear rubber gloves to avoid hot steam.

Step 14

Continue to add water and brush the surface until the grill is cool enough to squeegee dry.

Step 15

Wipe the cook surface(s) twice with a clean, damp towel.

Step 16

Wipe all areas of the grill with a clean, damp towel.

Step 17

Wipe all exterior stainless steel panels around the entire grill.

CAUTION:

S

Never use cold water or ice to cool the upper cook surface or lower grill plate.

S

Never use grill screens on the upper cook surface or lower grill plate.

S

Never use any other abrasives or cleaners other than approved food service cleaners and degreasers.

S

Never spray excessive amounts of water on the grill.

S

Never pour or spray liquid of any type on top of the upper cook surface.

Step 18

Place release material sheet(s) on the warm lower grill plate and thoroughly wipe down both sides with a clean, damp grill cloth.

CAUTION:

S

Never attempt to clean release material sheets on a cold surface.

S

Never use a hot hose for cleaning release material,

S

Never soak release material sheets in liquid.

S

Never fold, crease or touch release material sheets with sharp objects.

S

Never allow the grill scraper or abrasive cleaning materials to come in contact with release material sheets.

Step 19

Apply a light coat of shortening to the entire lower grill plate.

Weekly Cleaning Procedures

Step 1

Loosen, but do not remove the four locating pins that attach both sets of Gap Slide Retainers. One set is located at the front and one set is located at the rear of the upper platen.

Step 2

Lift the upper platen to the raised position. Remove the four locating pins on both ends of the platen.

Step 3

Remove both sets of the Gap Slide Retainers and Gap

Slides. Take them to the sink for washing, rinsing and sanitizing. Wipe dry with a clean, sanitized towel.

Step 4

Re-install the Gap Slide Retainers and the Gap Slides in their original locations.

Note: The front Gap Slide set will be marked with an

( F ) to designate the front location. The rear set will not be marked.

Models QS11 & QS23

29

090401

Operating Procedures

Section 7 Troubleshooting Guide

PROBLEM

1. Grill will not heat.

2. One heat zone will not heat.

(Indicator light is not on, display flashing “TOO COOL”.)

PROBABLE CAUSE

a. Power cord is not connected.

b. Circuit breaker is tripped.

c. Power switch is in the OFF position.

d. Power switch is faulty.

e. Faulty relay or relay board.

a. Control is not set correctly.

b. Faulty relay or relay board.

c. Unit displays a fault.

REMEDY

a. Check the power connection.

b. Reset the circuit breaker.

c. Place the power switch in the

ON position.

d. Contact a service technician.

e. Contact a service technician a. Check the temperature setting.

3. One heat zone will not heat.

(Indicator light is on, display flashing “TOO COOL”.) d. Faulty thermocouple.

a. Heater is faulty.

b. Contact a service technician.

c. Clear the fault. (See page 19.)

If the action is ineffective, contact a service technician.

d. Contact a service technician.

a. Contact a service technician.

b. Thermocouple is faulty.

c. Thermo overload is faulty.

d. Faulty relay or relay board.

e. Unit displays a fault.

b. Contact a service technician.

c. Contact a service technician.

d. Contact a service technician.

e. Clear the fault. If the action is ineffective, contact a service technician.

a. Contact a service technician.

4. One heat zone is overheating.

(Display flashing “TOO HOT”.) a. Thermocouple is faulty.

5. Upper cook surface will not stay in the raised position.

b. Faulty relay or relay board.

c. Unit displays a fault.

b. Contact a service technician c. Clear the fault. (See page 19.)

If the action is ineffective, contact a service technician.

a. Defective gas filled cylinder(s).

a. Contact a service technician.

Troubleshooting Guide

30

Models QS11 & QS23

PROBLEM

6. Product is under-cooked, overcooked, or cooking unevenly.

7. Control is displaying fault.

8. Grease drips from under the grease drawer.

9. The grease drawer will not close.

PROBABLE CAUSE

a. Release material sheet is worn.

REMEDY

a. Replace release material sheet.

b. Incorrect cooking time.

c. Incorrect temperature setting.

d. Incorrect gap setting.

e. Heat zone not heating.

f. Upper cook surface has carbon build-up.

g. Incorrect item selected.

h. Incorrect temperature calibration.

i. Cook surfaces are not parallel.

b. Adjust the cook time accordingly.

c. Adjust the temperature setting.

d. Adjust the gap.

e. Contact a service technician.

f. Closing procedures must be followed to remove carbon build-up.

g. Select the proper item.

h. Calibrate the grill accordingly.

j. Incorrect loading and/or removing of product k. The product is not fully under the top plate.

a. Refer to “fault screens”, page 19.

a. Grease tray is full.

i. Call a service technician to level the grill or refer to the leveling procedures in the front of this manual.

j. Always remove product in the same order as it was loaded.

k. Be sure all product is under the top plate.

a. Clear the fault. (See page 19.)

If action is ineffective, contact service technician.

a. Empty the grease tray.

a. Product has built up in back of grease partition.

a. Refer to “Cleaning the Grease

Tray Partition” instructions.

Models QS11 & QS23

31

Troubleshooting Guide

Section 8

Parts

Class 103 Parts

The warranty for new equipment is one year, with a replacement parts warranty of three months.

Class 000 Parts

Wear items -- no warranty.

Class 212 Parts

The warranty for new equipment parts is two years, with a replacement parts warranty of 12 months. This includes the microprocessor control, relays, and the upper cook surface (aluminum casting and shroud).

Warranty Explanation

Labor

The Taylor warranty is valid only if the required service work is performed by an authorized Taylor technician.

For more details, see the warranty/checkout card.

Contact your local Taylor Distributor regarding

Extended Service Contract options.

Warranty Explanation

32

Models QS11 & QS23

Section 9 Parts List

+ Available Separately

Models QS11 & 23

33

051108

Parts List

+ Available Separately

061004

Parts List

34

Models QS11 & 23

+ Available Separately

Models QS11 & 23

35

051108

Parts List

+ Available Separately

051108

Parts List

36

Models QS11 & 23

+ Available Separately

Models QS11 & 23

37

051108

Parts List

+ Available Separately

051108

Parts List

38

Models QS11 & 23

QS11/QS23

074626--23

Rev. 7/12