355 Printer - Mettler Toledo

355 Printer - Mettler Toledo
355
Programmable
Printer
User’s Guide
A14858900A
(8/99).00
©Mettler-Toledo, Inc. 1999
No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, for any purpose without the express written
permission of Mettler-Toledo, Inc.
U.S. Government Restricted Rights: This documentation is furnished with Restricted Rights.
METTLER TOLEDO
®
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suggestion on how we can serve you better, please fill out this form and
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METTLER TOLEDO 355 User's Guide A14858900A 8/99
METTLER TOLEDO
Scales & Systems
1900 Polaris Parkway
Columbus, Ohio 43240
METTLER TOLEDO® is a registered trademark of Mettler-Toledo, Inc.
©1999 Mettler-Toledo, Inc.
Printed in USA
A12745800A
FOLD THIS FLAP FIRST
NO POSTAGE
NECESSARY IF
MAILED IN THE
UNITED STATES
BUSINESS REPLY MAIL
FIRST CLASS
PERMIT NO. 414
COLUMBUS, OH
POSTAGE WILL BE PAID BY ADDRESSEE
Mettler-Toledo, Inc.
Retail Quality Manager - MTWR
P.O. Box 1705
Columbus, OH 43216
USA
Please seal with tape.
FCC Notice
This device complies with Part 15 of the FCC Rules and the Radio Interference
Requirements of the Canadian Department of Communications. Operation is subject to
the following conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Publication Revision
History
Part Number
Date
A14858900A
8/99
Revisions
Add new features and Ethernet Information.
PRECAUTIONS
READ this manual BEFORE operating or
servicing this equipment.
WARNING
FOLLOW these instructions carefully.
SAVE this manual for future reference.
DO NOT allow untrained personnel to
operate, clean, inspect, maintain, service,
or tamper with this equipment.
ALWAYS DISCONNECT this equipment from
the power source before cleaning or
performing maintenance.
CALL METTLER TOLEDO for parts,
information, and service.
FOR CONTINUED PROTECTION AGAINST SHOCK HAZARD
CONNECT TO PROPERLY GROUNDED OUTLET ONLY. DO NOT
REMOVE THE GROUND PRONG.
WARNING
DISCONNECT ALL POWER TO THIS UNIT BEFORE REMOVING
THE FUSE OR SERVICING.
CONTENTS
1
Introduction .................................................................................................. 1-1
General Description ............................................................................................................ 1-1
Power Up ........................................................................................................................... 1-1
Component and Control Locations........................................................................................ 1-2
Displays............................................................................................................................. 1-3
Keyboard ........................................................................................................................... 1-4
2
Labels .......................................................................................................... 2-1
Label Installation................................................................................................................ 2-1
3
Unit Set Up ................................................................................................... 3-1
Setup Overlay..................................................................................................................... 3-1
Programming with the Preset/Setup Keyboard ...................................................................... 3-2
Enter Unit Setup ................................................................................................................. 3-2
Exit Unit Setup ................................................................................................................... 3-2
Set the Time, Date, and Department .................................................................................... 3-3
Date Change....................................................................................................................... 3-3
Time Change ...................................................................................................................... 3-3
Department Change ............................................................................................................. 3-3
Time and Date Format......................................................................................................... 3-3
Date Format........................................................................................................................ 3-3
Time Format ....................................................................................................................... 3-4
Date Separator .................................................................................................................... 3-4
PLU Preset ......................................................................................................................... 3-4
Programming a Preset Key .................................................................................................... 3-4
Preset Reaction ................................................................................................................... 3-4
Marquee ............................................................................................................................ 3-5
Selecting Messages ............................................................................................................. 3-5
Changing the Speed............................................................................................................. 3-5
Label Format ...................................................................................................................... 3-5
Label Format Key................................................................................................................. 3-5
Label Size Key .................................................................................................................... 3-7
Quick Label Specification Keys .............................................................................................. 3-8
Enable Modify Functions ..................................................................................................... 3-9
Verify Labels ...................................................................................................................... 3-9
Programming Unit Password ............................................................................................. 3-10
4
Operation...................................................................................................... 4-1
Basic Functions .................................................................................................................. 4-1
Zero (With optional scale) .................................................................................................... 4-1
Clear.................................................................................................................................. 4-1
Label Feed.......................................................................................................................... 4-1
Time, Date, Department........................................................................................................ 4-2
Calling a PLU and Printing Labels .......................................................................................... 4-3
Tare (with Optional Scale) .................................................................................................... 4-9
Memory Mode................................................................................................................... 4-10
Void................................................................................................................................. 4-10
Manual Override Functions ................................................................................................ 4-11
Tare Override .................................................................................................................... 4-11
Price Override ................................................................................................................... 4-11
ET, NF Record Override....................................................................................................... 4-12
Net Weight, Count.............................................................................................................. 4-12
Override ........................................................................................................................... 4-12
Shelf Life Override .............................................................................................................. 4-13
Blank Label Fields ............................................................................................................. 4-13
Master Off Line................................................................................................................. 4-14
5
Standalone Database Functions...................................................................... 5-1
General Description ............................................................................................................ 5-1
Standalone Database Functions............................................................................................. 5-2
Database Setup Mode ......................................................................................................... 5-3
Passwords ......................................................................................................................... 5-3
Edit.................................................................................................................................... 5-3
Quick Change ..................................................................................................................... 5-9
Print .................................................................................................................................. 5-9
Clear.................................................................................................................................. 5-9
6
Maintenance ................................................................................................. 6-1
External Cleaning ............................................................................................................... 6-1
Internal Printer Cleaning....................................................................................................... 6-2
7
Label Formats ............................................................................................... 7-1
8
Error Messages ............................................................................................. 8-1
Chapter 1: Introduction
General Description
1
Introduction
General Description
This manual covers operation for all versions of the Model 355 Programmable Printer.
ISO9001
This product was developed, produced and
tested in a Mettler Toledo facility that has been
audited and registered according to international
(ISO 9001) quality standards.
The Model 355 Printer, like all Mettler Toledo products, is designed for maximum
durability and reliability in a variety of application environments. The Model 355 is
®
manufactured in a METTLER TOLEDO ISO 9000 certified facility to assure that you are
receiving a high-quality product.
The Mettler Toledo Model 355 (right) is a Programmable PLU thermal label printer suited
especially for backroom and bakery printing needs. The Model 355 can be connected
(with an optional kit) to the Model 8270 Scale Base for weight input (below). The
weighing capacity of the Model 355 with the optional Model 8270 base, is 50 x .01 lb
or 20 x .005 kg.
Figure 1-1: Model 355 and Optional Model 8270 Scale
Power Up
The Model 355 is powered up using the Power switch on the front left side of the scale
(H in Figure 1-2). Press the “-” to turn the scale on; the “o” is an off position.
Upon being powered up, the scale performs an initial test, then all segments of the
display are tested. After a short period of time, the display shows the READY prompt.
Should the scale not show a weight of 0.00, simply press the [ZERO] key. For the
satellite models, the “Online” cursor will appear when master-satellite communications
are established.
(8/99)
1-1
METTLER TOLEDO Model 355 User's Guide
Component and Control
Locations
D
E
A
Rear View
B
C
F
G
H
I
J
K
L
M
N
Figure 1-2: Model 355 Controls and Components
Ref
A
B
C
D
E
F
G
H
I
J
K
L
M
N
1-2
(8/99)
Description
Preset/Setup Keypad
Numeric Keypad
Printhead
Label Supply Spool
Liner Take Up Spool
Take Up Retainer Rod
Label Guide
Power Switch
Keyboard Jack
Host/Aux Port
Setup/CAL Button Access Hole
TNet Network connector
Scale Interface connector and/or Ethernet Jack
Power Cord Jack
Chapter 1: Introduction
Displays
Displays
Indicates a tare has
been entered and the
weight is net (gross,
minus container and
overwrap weight).
The Zero cursor
indicates the scale is
within the zero range,
either net or gross zero.
If the display does not
read 00.00 at ready,
press the ZERO key.
Weight
Top Display shows
Weight/Count, Unit Price,
and Total Price in normal
mode.
Unit Price $
99.999
9999.99
Zero (*Motion) Net
9999.99
¼ ½
Indicates
pricing per
¼ pound.
Not printed on the lens.
The Motion cursor
illuminates when the
scale does not have a
stable weight.
Total Price $
Take Label
Indicates
pricing per
½ pound.
Indicates a
label is
present on the
printer.
ABCDEFGHI0123456789
Prepack
Online
Memory
(*Host)
Lower Display shows
PLU description and
scrolling marquee
messages.
Setup
Indicates Prepack
mode has been
selected.
Indicates Satellite is
communicating with
the master.
Indicates there are
transactions in the
memory accumulator.
Not printed on the lens.
Illuminates when standalone is
online with a host PC. Access to
the standalone database is not
available when illuminated.
Indicates that the unit
is in setup mode.
Figure 1-3: Display and Lens
(8/99)
1-3
METTLER TOLEDO Model 355 User's Guide
Keyboard
A 30-key basic keypad is used for operating the scale and a 48-key area is used for
preset quick keys for fast PLU retrieval.
In normal mode, displays time, date, and
department. In Setup mode, allows
changing these items. On the
Standalone, Dept is changed under
Setup/Database/Edit/Dept Info.
Preset Quick Keys for
calling PLUs. Up to 48
are available.
Zeros the scale
display.
Accesses Setup Mode and
Database (Standalone). Setup
Cursor on Display lights while in
Setup Mode.
SETUP
MODE
Used to scroll through
possible selections,
including Yes/No
selections.
DOWN
7
4
1
0
TIME
DATE
DEPT
ZERO
UP
CLEAR
8
5
2
TARE
(8/99)
VOID
PREPACK
ET/NF
CHANGE
ET
LABELS
9
CNT/WT
CHANGE
NF
LABELS
6
SHELF
LIFE
CHANGE
PLU
LABELS
PRICE
CHANGE
BLANK
FIELD
3
ENTER
Manually overrides
the price of the
called PLU.
Accepts displayed
data or displayed
selection.
Figure 1-4: Keyboard Layout
1-4
Removes a
transaction from
the totals
accumulator.
Overrides the Extra
Text and/or Nutrition
Fact number of the
called PLU.
Retains the PLU in
memory for continued
transactions until
CLEAR is pressed.
Preset Key insert fits into the plastic
sleeve, then into the bottom of the scale
keyboard.
Enters tare or overrides
programmed tare. Tare can be
entered numerically (Keyboard
Tare) or by placing item on
platter, then pressing the TARE
key (Pushbutton Tare).
Clears incorrect entries and
messages from display.
Backs out of menu
selections.
MEM
PRINT
Prints a batch of
Extra Text Labels.
Overrides quantity/count
of Standard Pack/By
Count PLU. Overrides the
net weight field of Std
Pack PLU.
Prints a batch of
Nutrifacts Labels.
After calling PLU,
overrides the Sell-By
date or Use-By date.
Enters the quantity
of PLU labels to
print in batch mode.
Used to selectively
blank Unit Price,
Total Price, Pack
Date, and/or Net
Weight on label.
Prints a label and
feeds blank labels.
Enters current transaction into
memory for printing a receipt
label. When pressed at the
READY prompt, receipt prints
and memory is cleared.
Chapter 2: Labels
Label Installation
2
Labels
Label Installation
To install labels, first turn the
latch and open the printer door.
Install the labels using the
threading diagram on the door or
the illustrations following. Install
the labels on the Supply Spool
and into the Printhead until the
labels stop.
Press the Print key to advance
the labels until they come out
the front of the Printer.
(8/99)
2-1
METTLER TOLEDO Model 355 User's Guide
If the labels are to be setup for
stripped operation, advance the
labels for about 12 inches.
Remove the front bezel from the
Printer. Remove the labels from
the liner, and then thread the
liner back into the Printer as
shown in Figure 2-4. Re-install
the bezel.
Remove the retainer from the
Takeup Spool and wind the liner
around the spool one time.
Install the retainer to hold the
liner.
3 - Set the delivery
mode (Stripped or
Unstripped). Press
LABEL FORMAT, then
UP/DOWN to display
selection. Press ENTER
to accept.
2 - Then set label size.
Use UP/DOWN keys to
select the size, then
press ENTER.
1 - Press SETUP
MODE key
4 - Press CLEAR
twice to return to
READY.
After the labels have been installed, press the
SETUP MODE key (1). Using the Setup Mode
Overlay, set the label size by the pressing LABEL
SIZE key (2). Use the UP/DOWN keys to display
the correct label size, then press the ENTER key.
14551300A
PLU
PRESET
UNIT ID
RESET
LABELS
LABEL
PRINTER
LABEL
SIZE
ENABLE
MODIFY
PRESET
REACT.
CAL
DEFAULTS
HOST
LABEL
FORMAT
ENABLE
FUNC
ID
PRESET
CURRENCY
RESET
RAM
UNIT
MARQUEE
MARQUEE
SPEED
EDIT
BEEPER
SETUP
MODE
TIME
DATE
DEPT
ZERO
VOID
PREPACK
ET/NF
CHANGE
ET
LABELS
DOWN
UP
CLEAR
QUICK
CHANGE
7
8
9
CNT/WT
CHANGE
NF
LABELS
PLU
SETTING
GAP
LENGTH
PRINT
4
5
6
SHELF
LIFE
CHANGE
PLU
LABELS
BAR
CODE
SETTING
IMAGE
OFFSET
CLEAR
1
2
3
PRICE
CHANGE
BLANK
FIELD
0
TARE
ENTER
MEM
PRINT
Setup Mode Overlay
(8/99)
PASSWORDS
STRIP
EJECT
LENGTH
2-2
VERIFY
LABELS
TIME
DATE
FORMAT
UP/DOWN keys
5 - Press PRINT
to feed a label.
Next, set the label delivery mode by pressing the
LABEL FORMAT key (3). Press CLEAR (4) to return
to Select Function display. Perform any additional
setup, then press CLEAR again to return to Ready.
After setup is complete, press the PRINT key (5)
before calling up a PLU and printing a label. The
printer compares the actual label size with the
programmed size. A LABEL SIZE ERROR occurs if
they do not match.
Chapter 3: Unit Set Up
Setup Overlay
3
Unit Set Up
Setup Overlay
Prompts that appear on
the display will be shown
here in BOLD type.
Unit Setup mode is used to configure functional options of the unit. During this mode,
the “Setup” cursor will be lit on the lower display.
Before entering Setup Mode, remove the standard preset insert and install the Setup
overlay in the slit below the preset keys. This overlay identifies which preset keys
correspond with the functional options. The four keys in Italics are database setup
functions only available in the Stand Alone unit and are discussed in Database Setup.
14551300A
PLU
PRESET
UNIT ID
RESET
LABELS
LABEL
PRINTER
LABEL
SIZE
ENABLE
MODIFY
VERIFY
LABELS
PASSWORDS
PRESET
REACT.
CAL
DEFAULTS
HOST
LABEL
FORMAT
ENABLE
FUNC
EDIT
BEEPER
ID
PRESET
CURRENCY
MARQUEE
MARQUEE
SPEED
RESET
RAM
UNIT
STRIP
QUICK
CHANGE
PLU
SETTING
GAP
LENGTH
PRINT
BAR
CODE
SETTING
IMAGE
OFFSET
CLEAR
EJECT
LENGTH
TIME
DATE
FORMAT
Figure 3-1: Setup Mode Overlay
(8/99)
3-1
METTLER TOLEDO Model 355 User's Guide
Programming with the
Preset/Setup Keyboard
The Preset/Setup Keyboard can be used to program the descriptions, store address, etc.,
except Extra Text, which requires the external programming keyboard. The CLEAR key is
used to move to the next line or save.
#
$
%
(
)
-
+
=
[
]
/
\
,
.
O
P
Q
W
E
R
T
Y
U
I
A
S
D
F
G
H
J
K
Z
X
C
V
B
N
M
L
<Shift>
<Space>
~
<
>
*
Æ
Å
Figure 3-2: Programming Keyboard Layout
Enter Unit Setup
To enter the Unit Setup mode, press the SETUP MODE key. If a password has been set,
key in the password, then press ENTER.
Stand Alone Only
There will be 2 options upon pressing the SETUP MODE key. Pressing the DOWN or UP
keys will scroll through the two options, UNIT and DATABASE. Press ENTER when UNIT
displays to enter unit Setup Mode (enter the unit setup password if required). Separate
passwords can be assigned to unit and database setup modes. The database setup
mode is discussed in the following chapter. This chapter discusses the unit setup mode.
Exit Unit Setup
To exit Setup Mode, press the CLEAR key to return to the first option in the current menu;
press CLEAR again to return to the previous menu or the SELECT FUNCTION prompt. To
exit Setup Mode, press CLEAR when the display shows SELECT FUNCTION. The display
will then read READY, and the unit is ready for operation.
3-2
(8/99)
Chapter 3: Unit Set Up
Set the Time, Date, and Department
Set the Time, Date,
and Department
To change the Time, Date, or Department, press the [SETUP MODE] key and when
prompted to SELECT FUNCTION, press the [TIME DATE DEPT] key. Press the DOWN/UP
keys to toggle between TIME, DATE, and DEPT. When all the changed have been made,
press [CLEAR] (two times) to return to SELECT FUNCTION.
Date Change
After toggling to the DATE display, press ENTER. Key in the date in the format
MMDDYY; press ENTER.
Then DEPT appears and using the DOWN/UP keys, you can toggle between TIME, DATE,
and DEPT.
Time Change
After toggling to the TIME display, press ENTER. Key in the time in the format HHMM on
a 24 hour clock; press ENTER.
Then DATE appears, and using the DOWN/UP keys, you may toggle between TIME,
DATE, and DEPT.
Department Change
Satellite and Client Only: The
department cannot be changed if
the unit is off line. If the unit is
online, the display will show
DOWNLOADING DEPT... upon
entering this mode.
The department setting of the unit determines the PLU’s that are called from the master
scale.
After toggling to the DEPT display, press ENTER. Press the DOWN and UP keys to move
between available departments or key in the department number. When the desired
department name or number is displayed, press ENTER.
Then TIME appears, and using the DOWN and UP keys, you can toggle between TIME,
DATE, and DEPT.
Time and Date Format
This function changes the format of the time and date as well as the symbol used in
displaying the date.
In the set up mode and prompted to SELECT FUNCTION, press the TIME DATE FORM key
on the Setup overlay. Press the DOWN and UP keys to toggle between DATE form, TIME
form, and DATE SEPARATOR.
Date Format
After toggling to the DATE display, press ENTER. Press the UP and DOWN keys to toggle
between the possible date form selections of YY/MM/DD, YY/MMM/DD, MM/DD/YY, or
DD/MM/YY. When the preferred form is displayed, press ENTER.
(8/99)
3-3
METTLER TOLEDO Model 355 User's Guide
TIME then appears, and using the DOWN and UP keys, you can toggle between DATE
form, TIME form, and DATE SEPARATOR.
Time Format
After toggling to the TIME form display, press ENTER. Press DOWN/UP to toggle between
a 12-hour and a 24 hour clock. When the desired clock is displayed, press ENTER.
DATE SEPARATOR will then appear, and using the DOWN/UP keys, you can toggle
between DATE form, TIME form, and DATE SEPARATOR.
Date Separator
After toggling to the DATE SEPARATOR display, press ENTER. Press the DOWN/UP keys
to toggle between a comma (,), dash (-), and slash (/). When the preferred date
separator is displayed, press ENTER.
DATE will then appear, and using the DOWN/UP keys, you can toggle between DATE
form, TIME form, and DATE SEPARATOR.
PLU Preset
Forty-eight (48) keys are provided for use as PLU Preset keys used for one key call up
of PLU records. Several paper overlays and a clear plastic envelope are provided to label
and protect the preset keys. Templates are available.
Programming a Preset Key
To assign a PLU to a Preset Key, enter the Setup mode and when prompted to SELECT
FUNCTION, press the PLU PRESET key on the Setup Overlay. You are prompted to
PRESS PRESET KEY. Press the preset key you would like to use and the prompt PLU is
then displayed. Key in the PLU number, then press ENTER.
PRESS PRESET KEY is displayed again prompting you to program another preset key.
This message will appear each time you complete entering a preset number. To exit
from this mode, press CLEAR to return to the SELECT FUNCTION display.
Preset Reaction
When PRINT is selected, this
eliminates keystrokes, however,
the operator may not use the
override functions for PLU’s
retrieved using the preset keys.
3-4
(8/99)
The way a preset key functions can be selected using Preset Reaction. To change the
preset key reaction, while in Setup mode and prompted to SELECT FUNCTION, press the
PRESET REACT key on the Setup overlay. Use the DOWN/UP keys to toggle between
PRINT and ENTER. If the PRINT option is selected, the unit will automatically print a label
after a preset key is pressed. When the ENTER option is selected, the unit will wait until
the operator presses PRINT to print a label. When using By-Weight PLUs, a label will not
print until a weight is on the scale even if the PRESET REACT is set to PRINT (with
optional scale).
Chapter 3: Unit Set Up
Marquee
Marquee
The Marquee will not function if
scale is off line.
A marquee is an Action message that scrolls across the display if there is no activity for
about five seconds and no PLU is displayed. The marquee texts are programmed at the
master, while the marquees in the standalone are programmed in the EDIT function. You
may choose up to ten Marquee messages, numbered 0 through 9 that will sequentially
scroll across the display.
Selecting Messages
When in the Unit Setup mode and prompted to SELECT FUNCTION, press MARQUEE on
the Setup overlay. You may select up to ten (0-9) action codes to scroll across the
screen. Use the DOWN/UP keys to toggle between these.
To select a marquee, toggle to the marquee number you wish to change and press
ENTER. Key in the desired Action code number (or “0” for no marquee), then press
ENTER.
You may now change more marquees, or press CLEAR two times to finish. The marquee
messages will then scroll across the display in their respective numbered order when the
scale is idle.
Changing the Speed
In the set up mode and prompted to SELECT FUNCTION, press the MARQUEE SPEED key
on the Setup overlay. Key in a digit, 0 through 9 with 0 corresponding to the slowest
speed and 9 corresponding to the fastest speed. Press ENTER to accept this value.
Label Format
The label formats are entered using the first nine options from the LABEL FORMAT menu.
The last eight options are label specifications. Complete label setups can be
programmed using the LABEL SIZE key. If a single label specification needs to be
changed, this can be done quickly using the single specification keys on the Setup
overlay; these keys are STRIP, GAP LENGTH, IMAGE OFFSET, and EJECT LENGTH on the
Setup overlay.
Label Format Key
First set the label size, then select the label format. Only change the label specifications
if you are familiar with these functions. If not, contact your service department. The scale
will auto-measure two labels if necessary. To set the label size see the MEASURE LABEL
prompt under the LABEL FORMATS key or the LABEL SIZE key.
Note: Refer to Chapter 7 for Label
Format Codes. Refer to the Model
8450 Service Manual, P/N
A14715500A for illustrations of the
label formats.
Label Formats
The following label formats are available for each of the following label types:
Satellite: By Weight, Prepack, By Count, Standard Pack, Receipt, Verification, Run Total,
Nutrition Facts (second label), and Extra Text.
(8/99)
3-5
METTLER TOLEDO Model 355 User's Guide
Stand Alone: By Weight, Prepack, By Count, Standard Pack, Receipt, Verification, Run
Total, Report Totals, Nutrition Facts (second label), Extra Text and Graphics.
There are several default label formats for each label size. Chapter 7 contains a list of
each of the label formats and their corresponding numbers. Custom label formats may
be created using a Model 8461 and DATABACK software.
To specify a format for a particular label type, when prompted to SELECT FUNCTION,
press LABEL FORMAT on the Setup overlay. Using the DOWN and UP keys, you can
toggle between several options. The first nine options for Satellite and the first 11 options
for Stand Alone are label types. When the label type you wish to change is displayed,
press ENTER. Key in the desired format number and press ENTER.
Label Specifications
Toggle through the Label Format menu until you get to the following label specification
options: LABEL LENGTH, GAP LENGTH, DELIVERY, LABEL TYPE (CONTINUOUS OR DIE
CUT), MEASURE LABEL, EJECT LENGTH, LABEL WIDTH, and IMAGE OFFSET. Each of
the specifications are explained below.
LABEL LENGTH
This function is used to select the default label length.
When LABEL LENGTH appears on the screen, press ENTER. Key in your label length
(mm), press ENTER. Standard lengths are listed below.
Continuous label stock can be
selected using the [LABEL SIZE]
key, see Quick Label Specification
Keys.
•
•
•
•
•
•
•
•
•
40.0 mm (= 1.5 in)
48.3 mm (= 1.9 in)
53.3 mm (= 2.1 in)
61.0 mm (= 2.4 in)
83.8 mm (= 3.3 in)
94.0 mm (= 3.7 in)
106.7 mm (= 4.2 in)
119.4 mm (=4.7 in)
129.5 mm (= 5.1 in)
GAP LENGTH
The gap length of the label (mm) can be adjusted to compensate for variances in
different label suppliers. To change the gap length, use the DOWN/UP keys until GAP
LENGTH appears on the display. Press ENTER. Key in the desired gap length (mm),
press ENTER. (Normal gap length for METTLER TOLEDO specified labels is 3.2 mm).
DELIVERY
This function is used to select the delivery mode of the label printer. Stripped will deliver
the label to the operator without the label backing. Unstripped will deliver the label to the
operator on the label backing. Unstripped mode also turns the label taken sensor off
allowing you to print another label before the first is removed from the printer.
Use the DOWN/UP keys until DELIVERY appears on the display. Press ENTER. Use
DOWN/UP to select either STRIPPED or UNSTRIPPED. When the desired delivery mode is
displayed, press ENTER.
LABEL TYPE
This selection is used to enter in the type of labels being used, either continuous or die
cut labels. To change this entry, press ENTER when LABEL TYPE is displayed. Use the
DOWN/UP keys to toggle between DIE CUT and CONTINOUS. When the correct label
type is displayed, press ENTER.
3-6
(8/99)
Chapter 3: Unit Set Up
Label Format
MEASURE LABEL
To measure the current label and gap length, toggle to MEASURE LABEL and press
ENTER. Two labels will be ejected. The measured values will be set as the LABEL
LENGTH and GAP LENGTH, replacing the current settings, however these values will not
appear in the setup menu until setup is exited and re-entered.
EJECT LENGTH
The Eject Length is the distance the label is ejected out beyond the print head. The
default value is 5.5 mm. If this value is set higher, the labels will eject further, and if in
stripped mode, the labels may even fall completely off the stripper bar. If this value is set
too high, printing in this region may be lost or printed on the bottom of the next label.
If Eject Length value is set too low, too much of the die cut label may remain on the
stripper bar, and it may be difficult to peel off the label.
To change this value, when EJECT LENGTH is displayed, press ENTER. Key in the value
(mm) then press ENTER.
LABEL WIDTH
This function is used to select the default label width. Increasing the width will shift text
to the left of the label. Decreasing the width will shift text to the right of the label.
To change this setting, press ENTER when LABEL WIDTH appears on the display. Key in
the new width (mm) and press ENTER.
IMAGE OFFSET
The image offset adjustment (mm) is used to offset the printed image on the labels. The
default is 5.2 mm. To raise the image on a label, lower the Image Offset value. To lower
the image on a label, increase the Image Offset value.
To change the Image Offset value, press ENTER when IMAGE OFFSET is displayed; key
in the desired value (mm); press ENTER.
Label Size Key
Label Size
The LABEL SIZE key is used to change the default label size. Along with the size being
changed, all the settings associated with that size under the LABEL FORMAT key are
changed also. Any changes you make under the LABEL FORMAT key will be retained
with the current size selected under the LABEL SIZE key. For example, if you are on 48.3
mm in the LABEL SIZE menu and change the By Weight Format to number 99 and eject
length to 3.0, whenever you return to label size 48.3 mm the By Weight Format is 99
and eject length is 3.0.
When in the Unit Setup mode and prompted to SELECT FUNCTION, press the LABEL SIZE
key on the Setup overlay.
Using the DOWN/UP keys, you may choose between the following selections. Press
ENTER on your selection.
• 48.3 mm (= 1.9 in)
• 53.3 mm (= 2.1 in)
• 61.0 mm (= 2.4 in)
• 83.8 mm (= 3.3 in)
• 94.0 mm (= 3.7 in)
• 106.7 mm (= 4.2 in)
• 119.4 mm (=4.7 in)
• 129.5 mm (= 5.1 in)
CONT (Roll Stock)
(8/99)
3-7
METTLER TOLEDO Model 355 User's Guide
Quick Label Specification
Keys
These keys allow you to go quickly to a label specification without toggling through the
LABEL FORMAT menu.
Label Size
The LABEL SIZE key is used to quickly change the default label size.
When in the Unit Setup mode and prompted to SELECT FUNCTION, press the LABEL SIZE
key on the Setup overlay.
Using the DOWN/UP keys, you may choose between the following selections.
•
•
•
•
•
•
•
•
•
48.3 mm (= 1.9 in)
53.3 mm (= 2.1 in)
61.0 mm (= 2.4 in)
83.8 mm (= 3.3 in)
94.0 mm (= 3.7 in)
106.7 mm (= 4.2 in)
119.4 mm (=4.7 in)
129.5 mm (= 5.1 in)
CONT (Roll Stock)
After toggling to the correct label size, press ENTER.
Label Delivery
In addition to changing the label
delivery softswitch, a different
label installation procedure is
required for stripped and
unstripped delivery, see chapter
2.
The STRIP key is used to quickly change the delivery mode of the label printer; Stripped
will deliver the label to the operator without the label backing. Unstripped will deliver the
label to the operator with the label backing.
In the Setup mode and prompted to SELECT FUNCTION, press STRIP on the Setup
overlay. Press the DOWN/UP key to toggle between STRIPPED and UNSTRIPPED. When
the desired delivery mode is selected, press ENTER.
Gap Length
The gap length is the distance (mm) between die cut labels. This length can be adjusted
to compensate for variances in different label suppliers. The gap length may be changed
in the Setup mode. When prompted to SELECT FUNCTION, press GAP LENGTH on the
Setup overlay. Key in the desired gap length (mm), press ENTER. (Normal gap length
for METTLER TOLEDO specified labels is 3.2 mm).
Image Offset
The Image Offset (mm) is used to offset the printed image on the labels. The default is
5.2 mm. To raise the image on a label, lower the Image Offset value. To lower the
image on a label, increase the Image Offset value.
To change this value, go to the Setup mode and when prompted to SELECT FUNCTION,
press the IMAGE OFFSET key on the Setup overlay. Key in the desired value (mm), press
ENTER.
Eject Length
The default Eject Length value is 5.5 mm. If this value is set higher, the labels will eject
further, and if in stripped mode, the labels may even fall completely off the stripper bar.
If this value is set too high, printing in this region may be lost or printed on the bottom of
the next label.
3-8
(8/99)
Chapter 3: Unit Set Up
Enable Modify Functions
If the Eject Length value is set too low, too much of the label may remain on the stripper
bar, and it may be difficult to peel off the label.
To change this value, go to Setup mode and when prompted to SELECT FUNCTION,
press the EJECT LENGTH key on the Setup overlay. Key in the new value (mm) and
press ENTER.
Enable Modify
Functions
The ENABLE MODIFY setup key controls whether the operator may or may not modify the
following values during a transaction: shelf life, use by date, net weight, price,
quantity/count, or extra text/nutrition fact number.
To change these settings, enter the Unit Setup mode, and when prompted to SELECT
FUNCTION, press the ENABLE MODIFY key on the Setup overlay.
You are now able to toggle between the following: SHELF LIFE, USE BY (use by date),
NET WEIGHT, PRICE, QTY/COUNT, and EX/NF# (Extra Text/Nutrition Fact Number). YES
allows the operator to override the programmed value; NO does not allow the operator to
override the programmed value.
When the field you wish to change appears on the display, press ENTER. Press the
[DOWN] key to toggle between YES and NO. When the desired appears on the display,
press ENTER. You may now continue with more fields. When completed, press CLEAR to
escape.
Verify Labels
This function allows the user to print out labels of all (or selected) PLU’s in a particular
department. The format of these labels is determined in the LABEL FORMAT Setup.
When prompted to SELECT FUNCTION, press the VERIFY LABELS key on the Setup
overlay.
Stand Alone Only
In the Stand Alone model, a list of which type of labels can be verified will be presented.
This includes PLU/ITEM, EXTRA TEXT, NUTRIFACT, and GRAPHIC. Toggle through the
options with the DOWN/UP keys and select one by pressing ENTER. The format of these
labels is determined in the LABEL FORMAT setup. No department needs to be specified
when verifying Extra Text, Nutrifacts or Graphics since they are not associated with any
department but are available to all departments. Follow the directions below to print
verification labels.
Key in the department number. Press ENTER. Key in the number of the first PLU you
would like printed (default is 1). Press ENTER. Key in the number of the last PLU you
would like printed (default is 999999). Press ENTER. You will then be asked if you want
to start printing. Press ENTER to begin printing. Press CLEAR to cancel.
In the Satellite/Client version, if the unit is off line, the back-up PLU’s will be printed. If the
unit is on line, the PLU’s from the master database will be printed.
(8/99)
3-9
METTLER TOLEDO Model 355 User's Guide
Programming Unit
Password
When prompted to SELECT FUNCTION, press the PASSWORDS key on the Setup overlay.
The existing unit password will be displayed. To change the password, key in the new
password, a number between 1 and 9999. If no password is desired, key in 0, then
press ENTER.
This password is different from the Stand Alone model’s Database Setup password. If
you are in database setup, the PASSWORDS key functions in the same manner but
programs a password for entering Database Setup.
3-10
(8/99)
Chapter 4: Operation
Basic Functions
4
Operation
Basic Functions
Zero (With optional scale)
If the Model 355 is connected to a scale base, and the weight is not zero, press the
ZERO key.
UNDER READY
+
=
ZERO
READY
Clear
To clear an incorrect entry or to clear a PLU and return to the READY prompt, press the
CLEAR key.
Manual Clear
12345
+
CLEAR
=
READY
Automatic Clear
In the Service Mode, after a label is printed for a By Weight PLU, and the item is
removed from the platter, the display will automatically clear the PLU and return to the
READY prompt.
Label Feed
To feed a blank label:
READY
+
PRINT
=
NET W T
UNIT PRICE
**TOTAL PRICE**
(8/99)
4-1
METTLER TOLEDO Model 355 User's Guide
Time, Date, Department
View Only
+
1
=
8:13am
9/19/01
MEAT
Change
+
+
8:13 AM
9/9/99
MEAT
+
+
+
ENTER
ENTER
ENTER
CLEAR
4-2
(8/99)
+
+
1
0
+
CLEAR
=
3
9
0
1
= DELI +
=
READY
8:13
9/19/01
MEAT
0
9
ENTER
ENTER
0
= DELI
1
= 1:00 PM
ENTER
= 9/19/01
Chapter 4: Operation
Basic Functions
Calling a PLU and Printing
Labels
By-Weight PLU Service Mode (with optional scale)
To print a single By-Weight label, follow this procedure. If the READY prompt is not
displayed, press the CLEAR key before starting.
READY
+
1
2
3
+
ENTER
PRINT
PRINT
+
FRENCH
BREAD
PRINT
FRENCH BREAD
=
7/27/01
NET WT
1.11 lb
UNIT PRICE
**TOTAL PRICE**
$1.99/lb
$2.21
+
READY
METTLER TOLEDO
WORTHINGTON, OH
(8/99)
4-3
METTLER TOLEDO Model 355 User's Guide
By-Weight PLU Prepack Mode (with optional scale)
To print a run of labels (multiple labels of the same PLU number), use the Prepack
Mode. Prepack mode retains the PLU in memory until you press the CLEAR key to end
the run. If the READY prompt is not displayed, press the CLEAR key before starting.
1
2
3
ENTER
READY
FRENCH
BREAD
PREPACK
FRENCH BREAD
FRENCH BREAD
+
+
(8/99)
1.11 lb
UNIT PRICE
**TO TAL PRICE**
$1.99/lb
$2.21
METTLER TOLEDO
WORTHINGTON, OH
FRENCH BREAD
CLEAR
4-4
=
7/27/01
NET WT
=
FRENCH BREAD
+
READY
PREPACK
Chapter 4: Operation
Basic Functions
By-Count and Standard Pack (Single Label)
To print a single By-Count or Standard Pack label, follow this procedure. If the READY
prompt is not displayed, press the CLEAR key before starting.
PLU 345
00.00 00.00 00.00
READY
3
FRENCH
BREAD
+4+5 +
+
ENTER
PRINT
PRINT
PRINT
FRENCH BREAD
7/27/01
=
NET WT
UNIT PRICE
6 / .99
0.17
**TO TAL PRICE**
$ .99
METTLER TOLEDO
WORTHINGTON, OH
(8/99)
4-5
METTLER TOLEDO Model 355 User's Guide
Batch Printing (By-Count and Standard Pack Only)
To print a certain quantity of By-Count or Standard Pack Labels:
PLU 678
READY
QTY
LABELS
+
NF
LABELS
=
PLU?
0
ET
LABELS
6
+
=
QTY?
+
0
WHOLE WHEAT BREAD
GRADE 1 TEXT
=
7/27/01
NET WT
UNIT PRICE
2 / .99
0.495
ADDRESS 1
ADDRESS 2
4-6
(8/99)
+7+8+
**TOTAL PRICE**
$ .99
6
+
Chapter 4: Operation
Basic Functions
Manual Mode PLU Label Printing
If a PLU number is not available, a temporary pricing mode is available, as follows.
(8/99)
4-7
METTLER TOLEDO Model 355 User's Guide
Manual Override
For a temporary price change, press the PRICE CHANGE key after entering the PLU
number. For a temporary override of other values, press the appropriate key (if not
disabled in setup mode). This does not change any data in the PLU record stored in the
PLU database. The next time the PLU is called, the original values are used.
ET/NF CHANGE
Extra Text or Nutrition Facts
CT/WT CHANGE
Change the Count on a By-Count PLU, or the Net Weight on a
Standard Pack label
SHELF LIFE
CHANGE
Change the number of days in the Shelf Life field.
PRICE CHANGE
Change the Price for the PLU.
PLU 123
+
+
+
+
READY
1
PRICE
CHANGE
1
2
=
3
ENTER
PRICE?
5
+
=
9
ENTER
7/27/02
NET WT/CT
1
4-8
(8/99)
FRENCH BREAD
1.99
FRENCH BREAD
PRINT
=
UNIT PRICE
$1.59
**TOTAL PRICE**
$1.59
=
FRENCH BREAD
Chapter 4: Operation
Basic Functions
Tare (with Optional Scale)
PLU Stored Tare
A tare may be stored with a PLU. In this case, when the PLU is called and no weight is
on the platter, the weight display will show a negative number (the tare weight) and a
cursor will appear over Net.
Proportional Tare
Proportional tares may be used when supported by the master scale and the PLU is
programmed for a proportional tare. This calculation is done automatically by the scale.
Forced Tare
Some items will require the operator to enter a tare to complete a transaction. This is
called a “forced tare.”
Select the PLU.
The bottom display will show TARE. You can either key in the tare and press ENTER, or
place the tare on the platter and press ENTER. If no tare is desired, press TARE, then
ENTER, then place the item on the platter.
Pushbutton Tare
A tare can be manually entered by the following procedure using the TARE button.
Select the PLU (either by entering the number or pressing the preset key).
Press the TARE key.
Place the container on the platter and press TARE.
Keyboard Tare
If the Canadian Tare is set to YES
in the Calibration Settings then
the platter must be empty when
keying in the tare, and you
cannot clear the Tare by entering
0.00.
Select the PLU (either by entering the number or pressing the preset key).
Press the TARE key.
Key in the tare weight. Press ENTER.
Place the item on platter.
(8/99)
4-9
METTLER TOLEDO Model 355 User's Guide
Memory Mode
When enabled, the Memory mode feature is an alternative to printing individual labels
and allows accumulating multiple items for a customer. A receipt label can be printed
showing the grand total and a department bar code.
Call the PLU, and place the item on the scale.
The MEM key can act as an
ENTER/MEM key. To eliminate
keystrokes, press MEM after keying in
the PLU to immediately enter the
transaction into the scale’s memory.
If Continuous stock is used the label
shows a line of description and the
price information for up to 15 items.
Press the MEM key to enter the current transaction into memory. The cursor over
“Memory” on the Display tower will light.
Remove the item from the platter and repeat for the desired number of transactions,
pressing the MEM key after each transaction.
When all items are entered for a particular customer, clear the platter and press the MEM
key.
You will be prompted to print the total. Press the ENTER key to print the accumulated
total price.
You are then asked PRINT OK? If the printing was successful, press the DOWN key to
answer YES, then press the ENTER KEY. The memory is now cleared and the cursor over
“Memory” will turn off.
If the printing was not okay, or you do not want to clear the memory, press the DOWN
key until NO appears, then press ENTER. You may then either print again or add
additional transactions to the accumulator.
At the initial PRINT? prompt after pressing MEM with an empty platter, you can scroll
with the UP and DOWN keys to CANCEL? or CONTINUE?. At the CANCEL? prompt,
pressing ENTER will bring up the CLEAR MEMORY? NO prompt. Toggle between YES
and NO here to clear the memory. At the CONTINUE? prompt, pressing ENTER will
retain the current memory as is so that more items can be added.
Void
The last ten transactions can be voided from the totals accumulators using this function.
Press the VOID key and use the DOWN and UP keys to display previous transactions.
The transactions will be displayed as follows: the top display will show the number of
transactions/labels printed, item number, and total price.
The lower display will show the product description and whether it has been voided or
not (Y/N). When the transaction you wish to void is displayed, press ENTER.
The display will ask if you want to void the transaction. Use the DOWN key to change
your response to Y, then press the ENTER KEY.
You may either continue to void other transactions or press CLEAR to return to the
READY prompt.
4-10 (8/99)
Chapter 4: Operation
Manual Override Functions
Manual Override
Functions
Certain information can be overridden after the PLU has been called. These changes are
temporary and last only for a single transaction or a single “run” in Prepack mode.
Some or all of these overrides may be disabled through Unit Setup.
Tare Override
When the unit setup allows for programmed tares to be overridden, the desired tare can
be entered as if there were no preprogrammed tare.
Keypad Tare
Call the PLU. If a tare is programmed in the PLU the Weight display will show the tare as
a negative number and the “Net” cursor will light.
Press TARE.
Enter in the desired tare weight, then press ENTER.
Pushbutton Tare
Call the PLU.
Press TARE.
Place the container on the platter, then press TARE.
Place the item on the platter.
Price Override
When allowed by the unit set up, prices may be overridden by the operator with either of
the following procedures:
Place the item on the platter.
Select the PLU.
Key in the new price, and press ENTER.
or
Call the PLU.
Press PRICE CHANGE.
Key in the new price. Press ENTER.
Place the item on the platter.
(8/99)
4-11
METTLER TOLEDO Model 355 User's Guide
ET, NF Record Override
Extra Text and Nutrition Facts records are linked to a PLU using Extra text and Nutrition
Fact record numbers programmed into the PLU record in the master database. These
Record numbers can be overridden using the ET/NF CHANGE key.
Extra Text Change
When allowed by the unit set up, the Extra Text for a single transaction or Prepack “run”
may be changed.
Call the PLU.
Press the ET/NF CHANGE key.
Using the DOWN and UP keys, you will be able to toggle between ET (Extra Text) and
NF (Nutrition Facts). When ET is displayed, press ENTER.
The current Extra Text number will be displayed. Key in the new Extra Text number, then
press ENTER.
Place the item on the platter (if By Weight item).
Press PRINT to print the label (if in Service mode).
Nutrition Fact Change
When allowed by the unit set up, the Nutrition Facts may be changed.
Call the PLU.
Press the ET/NF CHANGE key.
Using the DOWN and UP keys, you will be able to toggle between ET (Extra Text) and
NF (Nutrition Facts). When NF is displayed, press ENTER.
The current Nutrition Fact number will be displayed. Key in the new Nutrition Fact
number, then press ENTER.
Place the item on the platter (if By Weight item).
Press PRINT to print the label (if in Service mode).
Net Weight, Count
Override
Standard Pack Weight/Count Change
For Standard Pack items, the count and/or the Net weight may be changed. When the
count is changed a new total price and net weight will be calculated from the unit price
and new count value. When the Net weight is changed, the total price does not change,
however a new unit price is calculated from the total price and new Net weight.
To change the quantity or weight of the item, press the CNT/WT CHANGE key.
Use the DOWN and UP keys to toggle between QTY (quantity, count) and WEIGHT.
To change the quantity of the pack, press ENTER when QTY is displayed. Key in the
new quantity, then press ENTER.
To change the total weight, press ENTER when WEIGHT is displayed.
Key in the new weight (in ounces), then press ENTER.
Press CLEAR to return to the Item Description display.
4-12 (8/99)
Chapter 4: Operation
Manual Override Functions
Press PRINT to print a label.
By Count Change
For products that are priced By Count (e.g., 10 biscuits for $5.00), the count (10
biscuits) may be changed; a new price will then be calculated (e.g., 5 biscuits would be
$2.50).
Retrieve the PLU. Press the CNT/WT CHANGE key.
The current quantity will be displayed and you will be prompted to enter the new
quantity. Key in the new quantity; press ENTER.
The new quantity and the adjusted price will appear on the display and will also be
printed on the label.
Press PRINT to print a label.
Shelf Life Override
After calling up the PLU, press the SHELF LIFE CHANGE key.
You are prompted to enter the new Sell By date. Depending on the unit setup, you will
enter in the new date one of two ways: if your display reads ENTER DAYS, enter the
number of days until the desired Sell By date. If the display reads ENTER DATE, enter
the date of the desired Sell By date in the format of MMDDYY, then press ENTER.
Place the item on the platter (if By Weight item).
Press PRINT to print the label (if in Service mode).
Blank Label Fields
When allowed by the unit setup, certain fields on the labels may be temporarily blanked
out. Select the PLU. Press the BLANK FIELD key.
Use the DOWN and UP keys to toggle between BLANK PACK DATE, BLANK NET
WEIGHT, BLANK UNIT PRICE, BLANK TOTAL PRICE, BLANK SHELF LIFE, BLANK USE BY
(date).
When you have the field you would like to blank out displayed, press ENTER.
The display will ask you if you want the field blanked. Press the DOWN and UP keys to
change the answers to YES, then press the ENTER KEY.
You may continue to blank other fields or press CLEAR two times when you are done.
Place the item on the platter (if By-Weight item).
Press PRINT to print the label (if in Service mode).
(8/99)
4-13
METTLER TOLEDO Model 355 User's Guide
Master Off Line
®
Not Applicable to StandAlone model.
During normal operation, the satellite/client relies on the master (SmartTouch Master
or Scale Server) to supply PLU files and record the PLU accumulators after a transaction.
When PLU’s are retrieved from the master, the satellite/client scale makes a backup
record of the PLU information.
If the master is turned off, or the connecting cables to the master are disconnected or
broken the unit will be off line.
When the master is off line and a PLU is called, the display shows SEARCHING... for a
few seconds, the Online cursor is removed, and the unit searches its backup files for the
PLU record.
The satellite does not store the PLU
accumulators for later transmission
to the master during off line
operation.
If a PLU is called and no backup file exists, the unit will default to “manual PLU.” The
PLU is then treated as a “Manual PLU.”
The display will show MANUAL MODE BY WGT. Use the DOWN and UP keys to select
between BY WEIGHT, LB FOR, ¼ LB, ½ LB, BY COUNT, or STD PACK pricing. Place the
item on the platter. (For Standard Pack items, the weight must first be entered, in
ounces, then press ENTER). Key in the price, then press ENTER.
To print a label, press PRINT. A label will be printed with the department name in the
product description field and department UPC in the Item number field of the bar code.
4-14 (8/99)
Chapter 5: Standalone Database Functions
General Description
5
Standalone Database Functions
General Description
The standalone version stores and maintains a database of PLU information, extra text,
nutrifacts, and graphics. It is available with 256K, 512K or 1M capacity memory. The
following table details the amount of records each size of memory can hold.
1 Meg
512K
256K
PLUs
(223 bytes each)
ET Records
(540 bytes each)
NF Records
(383 bytes each)
4600
1350
900
1700
2300
675
450
850
1150
335
225
425
0
1350
900
0
0
675
450
0
0
335
225
0
0
0
900
1700
0
0
450
850
0
0
225
425
ET recs + NF Recs + Graphic Recs = 7280 Max
Table 4-1: Approximate Memory Capacities
More than one department of information can be stored in memory but only the current
department’s information can be accessed at a time. For example, if department 1 is the
current department, only PLUs entered in department 1 will be accessible. The
department can be changed in either the Unit Setup Mode or in the Database Setup
Mode.
(8/99)
5-1
METTLER TOLEDO Model 355 User's Guide
Standalone Database
Functions
The following is an overview of the database setup structure, with the first row showing
the major headings. The columns below each heading show specific commands
available under that function. The UP/DOWN key scrolls through the selections. The
ENTER key allows changes to the selected function.
EDIT
PLU
ET
NF
ACTION CODE
GRADE
GROUP
DEPT INFO
- DEPT #
- DEPT NAME
- DEPT ADDR
- DEPT UPC
ITEM # DUPE
QUICK
PRICE
TARE 1
ET #
NF #
SHELF LIFE
USE BY
GROUP
ACTION CODE
ITEM #
GRADE #
PRINT
PLU TOTALS
GROUP TOTALS
HOURLY TOTAL
GRAND TOTALS
MEM AVAILABLE
CLEAR
CLEAR PLU/ITEM
CLEAR ET
CLEAR NF
CLEAR GR
CLEAR PLU/ITEM TOTALS
CLEAR GROUP TOTALS
HOURLY ACCUMULATORS
VOID ACCUMULATORS
COMPRESS DATABASE
CLEAR ALL
Table 4-2: Database Functions
Editing any of the alphabetical fields, such as Description and Extra Text, requires a
programming keyboard.
Required
5-2
(8/99)
Chapter 5: Standalone Database Functions
Database Setup Mode
Database Setup Mode
To access database setup, press the SETUP MODE key. Use UP/DOWN to toggle to
DATABASE, then press ENTER. If a password has been set up for the database mode,
key in the password and press the ENTER KEY.
Passwords
To change the password for database access, press the PASSWORDS key. At the
PASSWORD prompt, enter a number between 1 and 9999. To disable the password
enter a zero (0).
Edit
This function allows you to edit records in the database. The fields which are editable
vary depending on the type of PLU. For example, a Standard Pack PLU will not need a
Tare or Unit Price field.
PLU
Press ENTER at the PLU prompt to change or to add a new PLU record. Enter the PLU
you wish to edit or add. If it is a new PLU, the prompt PLU NT FD! ADD ACTV will
appear. To continue and add a new active record press ENTER, otherwise press CLEAR.
Respond to each of the following prompts by pressing ENTER to update it, or DOWN or
UP to scroll to the next.
PLU NUMBER:
Enter a new PLU number from 1 - 999999.
ITEM:
Enter an item number between 0 - 9999999999. This number is used in the Bar
Code symbol.
Required
DESC 1 and DESC 2:
These fields are edited by pressing ENTER at the DESC1 or DESC2 prompt.
Changes must be made on the programming keyboard which is connected to the
jack on the bottom of the Model 8450. The Desc1 line displays when that PLU is
called up. There is a maximum of 32 alphanumeric characters per description field.
PLU TYPE:
Choose BY WGT, LB FOR, BY 1/2, BY 1/4, BY CNT, STD PACK or MANUAL by
toggling to that prompt and pressing ENTER.
TARE1/COUNT:
Toggle between FORCED or a numeric value. For the numeric value, enter the value
of these tares with the numeric keypad and press ENTER. For a forced tare, toggle
to FORCED and press ENTER.
TARE/PROP TARE:
Toggle between FORCED, PROP, or a numeric value. For the numeric value, enter
the value of these tares with the numeric keypad and press ENTER. For a forced
tare, toggle to FORCED and press ENTER. For PROP proportional tare, press ENTER
and then enter the percentage for the proportional tare as a value between 0 and
99.99. For example, if 10.00 is entered, the proportional tare is 10%.
(8/99)
5-3
METTLER TOLEDO Model 355 User's Guide
UNIT/TOTAL PRICE:
Enter 6 digits 0 - 999999 or FORCED price for By-Weight, lb/for, ¼, ½, total price
for By-Count, and Standard Pack. To change the currency increments, enter the
currency function under Unit Setup.
SHELF LIFE:
0 - 999 days used to calculate Sell By date printed on the label.
USE BY:
0 - 999 days used to calculate Use By date printed on the label.
GROUP #:
Items can be categorized by groups within a department. For example, in a bakery
there could be a group for cookies and a group for pies. This allows various
reports to be printed based on each group. To change this enter a new value
between 0 - 500 with the numeric keypad and press ENTER.
GRADE #:
Lines of text with grade information can be linked to each PLU. Enter the number of
the Grade text between 0 - 16 to be linked to this PLU with the numeric keypad and
press ENTER. 0 means no grade is selected.
ET #:
Lines of extra text can be linked to each PLU. Enter the number of the Extra Text
record between 0 - 999999 to be linked with this PLU with the numeric keypad and
press ENTER. 0 means no ET is selected.
NF #:
Nutrition Fact information can be linked to each PLU. Enter the number of the
Nutrition Fact record between 0 - 999999 to be linked with this PLU with the
numeric keypad and press ENTER. 0 means no NF is selected.
GRAPHIC:
Graphics can be linked to each PLU and will be printed if a label format which prints
a graphic is selected. Enter the number of the graphic record between 0 - 999999
to be linked with this PLU with the numeric keypad and press ENTER. 0 means no
Graphic is selected.
ACTION CODE #:
Action codes can be linked to each PLU which will replace the store address,
display a different PLU description, or can be used to scroll a marquee. Enter the
number of the Action Code record between 0 - 50 to be linked with this PLU with the
numeric keypad and press ENTER. 0 means no Action Code is selected.
5-4
(8/99)
Chapter 5: Standalone Database Functions
Database Setup Mode
BARCODE:
The barcode to be printed on the label is determined by this setting. This menu is
different depending on the Unit Setup for barcode type, EAN or UPC.
At the prompt you can choose from USE SCL SETTING or choose a type from the
TYPE? List. These types include GEN MERCH (0), NOT IDENT (1), RAND WT (2),
DRUG & HEALTH (3), STORE MARK (4), COUPONS (5), PRICE ENCODED (6) and
NOT IDENT (7). (The numbers in parentheses correspond to the values of these bar
code types in the master units.) If RAND WT or PRICE ENCODED types are selected,
a format string can be selected from the FORMAT? prompt list. For RAND WT and
PRICE ENCODED these format strings are:
Note:
N = Item Number
C = Price Check Digit
$= Total Price
# = Weight
W = Weight Check Digit
X = Bar Code Check Digit.
0: NNNNN C$$$$ X
1: NNNNN 0$$$$ X
2: NNNNN N$$$$ X
3: NNNNN $$$$$ X
4: NNNNN W#### X
5: NNNNN 0#### X
6: NNNNN N#### X
7: NNNNN ##### X
If the Unit Setup barcode type is EAN, you can first choose USE SCL SETTING. There
is an additional field called PREFIX. There will be BY_WGT_PREFIX,
BY_CNT_PREFIX, STD_PACK_PREFIX, AND RUN_TOT_PREFIX. Both the first and
second digit of the EAN barcode can be changed. To change the prefix, follow the
example below.
Press ENTER
Enter digits 2 and 4
Press ENTER
Display
BY_WGT_PREFIX: 5_3
BY_WGT_PREFIX? 5_3
BY_WGT_PREFIX? 2_4
The digits 2 and 4 are now set as the first and second digit of the
“BY_WGT_PREFIX” prompt. The display now shows the next prompt
“BY_CT_PREFIX 5_3: 2_1”. Use the same procedure to set the other barcode prefix
for the other PLU types.
BLANK:
This allows you to blank one of the following fields on a label: PACK DATE, NET
WEIGHT, UNIT PRICE, or TOTAL PRICE. To blank one of these fields, press ENTER
at that prompt and toggle YES or NO. When these fields are blanked, only the
values are blanked not the legends.
(8/99)
5-5
METTLER TOLEDO Model 355 User's Guide
Extra Text
Required
This allows you to add a new or edit an existing extra text record. Press ENTER at the
EXTRA TEXT prompt. With the numeric keypad enter the number of the extra text record
to be edited (6 digit number 1-999999).
New Extra Text Records
If the record is new, the prompt will display XT NT FD! ADD XT. To add the new
extra text, press ENTER, otherwise press CLEAR. At the CHAR PER LINE prompt,
enter a number between 1 and 99. 54 is the maximum number of characters per
line without wrapping the line around. The most common numbers are 32, 42 and
54 characters per line.
Entering the Extra Text
Now you should be able to begin typing in the extra text with the programming
keyboard. If the extra text was not a new record, the current text will be displayed on
the screen and ready for editing. Otherwise, type in the new extra text. Press [F10]
on the keyboard when finished. You will be prompted to SAVE CHANGES. Pressing
ENTER will result in a SURE? YES prompt and require one more ENTER to save or
CLEAR to exit without saving. Pressing CLEAR at the SAVE CHANGES prompt will
exit without saving.
Nutrition Facts
Required
This allows you to edit a current or add a new nutrition facts record. The first prompt
requests a nutrition facts record number (6 digit number 1-999999). If it is a new
Nutrition Facts record, the display will read NF NT FD! ADD NF. Pressing ENTER here will
continue and add a new record as the following describes. Pressing CLEAR will leave
the nutrition facts editing.
LABEL?
At this prompt, choose the type of label for the nutrition facts to be printed on by
toggling through the choices and pressing ENTER. SINGLE will print the nutrition
facts on the label with all the rest of the PLU information. ALT PLU/NF will print a
PLU label followed by a nutrition facts label, while ALT NF/PLU will print a nutrition
facts label followed by a PLU label. BATCH PLU/NF and BATCH NF/PLU will do the
same but in a batch process. The second nutrition facts only label will be printed
according to the label format selected in the Unit Setup Label Format menu.
FORMAT?
The format for the nutrition facts record can be chosen by toggling through the
following choices and pressing ENTER: VRT STD (vertical standard), VERT SIMP
(vertical simplified), TABULAR, LINR LND (linear landscape), and LINR PRT (linear
portrait).
SERV UNITS?
This will select the serving units used to calculate servings per container by toggling
through the following prompts: OZ (numeric entry for By Weight and Standard Pack
PLUs only), PIECES (numeric entry for by Count or Standard Pack PLUs ony), or
TEXT (alphanumeric entry, entered for both serving units and servings per
container). This is done by pressing ENTER on the prompt and entering in the
requested information followed by ENTER. Table 4-3 lists the fields that are required
(R) and voluntary (V) along with the insignificant value (when applicable).
5-6
(8/99)
Chapter 5: Standalone Database Functions
Database Setup Mode
* = For the Vertical Simple
template, these fields are not
printed in the main Nutrition
Facts table when they have
insignificant values. They are
printed in the footnote, following
the words "Not a significant
source of . . ." with the other
fields that contain insignificant
amounts. See 21 CFR part
101.9(f).
Nutrition Field
Calories
Calories from fat
Calories from saturated
Total fat (g)
Total fat (%)
Saturated fat (g)
Saturated fat (%)
Polyunsaturated fat (g)
Monounsaturated fat(g)
Cholesterol (mg)
Cholesterol (%)
Sodium (mg)
Sodium (%)
Potassium (mg)
Potassium (%)
Total carbohydrate (g)
Total carbohydrate (%)
Dietary fiber (g)
Dietary fiber (%)
Soluble fiber (g)
Insoluble fiber (g)
Sugar (g)
Sugar Alcohol
Other carbohydrates (g)
Protein (g)
Protein (%)
Vitamin A (%)
Beta-carotene (%)
Vitamin C (%)
Calcium (%)
Iron (%)
Vitamin D (%)
Vitamin E (%)
Thiamin (%)
Riboflavin (%)
Niacin (%)
Vitamin B6 (%)
Folate (%)
Vitamin B12 (%)
Biotin (%)
Pantothenic acid (%)
Phosphorus (%)
Iodine (%)
Magnesium (%)
Zinc (%)
Copper (%)
Type
R
R
V
R
R
R
R
V
V
R
R
R
R
V
V
R
R
R
R
V
V
R
V
V
R
V
R
V
R
R
R
V
V
V
V
V
V
V
V
V
V
V
V
V
V
V
Insig. Amount
<=5
<=5*
<=0.5
<=0.5
<=2*
*
<=5
<=1
<=1*
*
0*
<=1
<=2%*
<=2%*
<=2%*
<=2%*
Table 4-3 NF Record
Press CLEAR to exit the Nutrition Facts setup. A prompt to SAVE CHANGES will be
displayed. Press ENTER to save and exit. Press CLEAR to exit without saving.
(8/99)
5-7
METTLER TOLEDO Model 355 User's Guide
Action Code
Required
Action Code records can be linked to a PLU to do one of three things, print a store
address line, print a PLU description or scroll a marquee. Press ENTER at the ACTION
CODE prompt to enter into this function. Type a current action code record number or a
new record number and press ENTER (2 digit number 1-50). The next prompt, TYPE?,
will toggle through the three types. Press ENTER to choose one of the types described
below.
STORE ADDR
This type will print a store address at the bottom of a label. After pressing ENTER,
the prompt LINE 1 will appear. Press ENTER and type the LINE 1 text on the
programming keyboard, followed by ENTER. The prompt LINE 2 will then appear.
Enter the LINE 2 text followed by ENTER. At the SAVE CHANGES prompt, press
ENTER to save and exit, or press CLEAR to exit without saving.
PLU DESCR
This type will override the PLU description that is normally displayed on the lower
scale display. It does not change the description printed on the label. It can be used
to display a special message for the customer or operator. After pressing ENTER,
the prompt LINE 1 will appear. Press ENTER here and type the text on the
programming keyboard followed by ENTER. At the SAVE CHANGES prompt, press
ENTER to save and exit, or press CLEAR to exit without saving.
MARQUEE
This type of action code will define the text for a scrolling marquee. After pressing
ENTER, a cursor will appear waiting for text input from the PCAT keyboard. Enter the
marquee text and press ENTER. At the SAVE CHANGES prompt, press ENTER to
save and exit, or press CLEAR to exit without saving.
Grade
Required
This function is used to program Grade Text. After pressing ENTER, enter the record
number of the grade text to be edited (2 digit number 0-16). A cursor will appear
waiting for text input from the programming keyboard. Enter the grade text and press
ENTER. At the SAVE CHANGES prompt, press ENTER to save and exit and CLEAR to exit
without saving.
Group
This function will assign a text string to a group number. This text string will then be
printed on the Group Totals report heading. After pressing ENTER, enter the record
number of the group text to be edited. A cursor will appear waiting for text input from the
programming keyboard. Enter the group text and press ENTER. At the SAVE CHANGES
prompt, press ENTER to save and exit and CLEAR to exit without saving.
Department Info
Required
This allows information about the department to be entered. At each of the prompts,
enter the requested information followed by ENTER. DEPT NAME and DEPT ADDR are
alphanumeric entries from the programming keyboard. The DEPT ADDR can have 2
lines. The DEPT UPC is a generic UPC number for totals labels for that department.
Item # Duplication
This function simply toggles YES and NO entries. Selecting YES allows different PLU
records to have the same item number. Selecting NO does not allow this.
5-8
(8/99)
Chapter 5: Standalone Database Functions
Database Setup Mode
Quick Change
This function allows you to change one of the following fields of a PLU without having to
go through all of the other fields at the same time: PRICE, TARE, ET #, NF #, SHELF
LIFE, USE BY, GROUP #, ACTION CODE, ITEM, and GRADE #. The QUICK PRICE
changes the UNIT PRICE field for By Weight PLUs and the TOTAL PRICE field for
Standard Pack and By Count PLUs. The QUICK TARE changes the TARE1 field.
Print
This function will print reports for the following: PLU TOTALS, GROUP TOTALS, HOURLY
TOTALS, GRAND TOTALS, and MEMORY AVAILABLE. The reports are printed on labels
the format of which are chosen in the Unit Setup Label Format function. Refer to
Appendix 2 for the label formats for reports. To print one of these reports, press ENTER at
that prompt. The results are displayed on the tower display. To print, press the PRINT
key (exception: Hourly totals will print automatically). To stop printing in the middle of a
run, press the CLEAR key.
Clear
This function allows you to clear out or delete various parts of the database. The first 4
choices, CLEAR PLU\ITEM, CLEAR EXTRA TEXT, CLEAR NUTRIFACT, and CLEAR
GRAPHIC, will clear individual records in each of those areas. Press ENTER at the
prompt. The next prompt can be toggled between ALL and the record type. For example,
press ENTER at the CLEAR PLU/ITEM prompt. Now you can toggle between PLU/ITEM
and ALL. Pressing ENTER at PLU/ITEM, will request a PLU number to delete. Pressing
ENTER at ALL will clear all PLU records. Both cases will prompt with SURE?? NO before
continuing. The other 3 choices work the same way but with the other record types of
extra text, nutrifact, and graphic.
The next four choices, CLEAR PLU\ITEM TOT, CLR GROUP TOTALS, HOURLY
ACCUMULATORS, and VOID ACCUMULATORS, will clear the totals for each of those
areas. CLEAR PLU/ITEM TOT works as described in the above paragraph where there is
a choice between clearing totals for ALL PLUs or for just one PLU. CLR GROUP TOTALS
requests a group number to be entered. Both end with a SURE?? NO prompt. The two
accumulators display a prompt with the current department number and a toggle
between YES and NO. There is no SURE? prompt to double check on clearing
accumulators.
The next choice, COMPRESS DATABASE, should be used if any ‘Out of Memory’ errors
are displayed. Press ENTER at the prompt and toggle YES and NO at the SURE??
prompt to continue.
The final choice, CLEAR ALL, will clear everything from the database completely
including all PLU, Extra Text, Nutrition Facts and Graphic records and accumulators.
There is a SURE?? NO prompt to make sure this is what you want to do.
(8/99)
5-9
METTLER TOLEDO Model 355 User's Guide
For your notes
5-10 (8/99)
Chapter 6: Maintenance
External Cleaning
6
Maintenance
External Cleaning
WARNING
DO NOT SPRAY OR WASH DOWN. HAZARD OF
ELECTRICAL SHOCK OR BURN.
WARNING
DISCONNECT ALL POWER TO THIS UNIT BEFORE
REMOVING THE FUSE OR SERVICING.
Turn the scale power off by placing the power switch to the OFF position (press the “o”
on the power switch). Disconnect the power cord from the outlet.
=
Use a soft clean cloth dampened with a mild detergent and water (or a mild cleaner) to
wipe the exterior surfaces. Do not spray liquid directly on the unit. A mild spray cleaner
can be used by spraying the cleaning cloth.
(8/99)
6-1
METTLER TOLEDO Model 355 User's Guide
Internal Printer
Cleaning
WARNING
DISCONNECT ALL POWER TO THIS UNIT BEFORE
REMOVING THE FUSE OR SERVICING.
Turn the power off by placing the power switch to the OFF position (press the “o” on the
power switch). Disconnect the power cord from the outlet.
=
Open the printer door. Clean any adhesive or debris buildup from the stripper bar, platen
roller, and printhead using METTLER TOLEDO liquid cleaner or equivalent or the
METTLER TOLEDO Clean Pen. DO NOT USE A METAL DEVICE TO REMOVE LABELS
FROM COMPONENTS OR SEVERE DAMAGE MAY RESULT. DO NOT SCRAPE THE
PRINTHEAD WITH ANY OBJECT TO REMOVE GLUE OR LABEL DEBRIS.
To clean the printhead, unlock the printhead by lifting the rear of the printhead assembly
forward and up at the same time. Once the rear of the assembly is unlocked then lift the
front of the printhead assembly. Refer to Figure 6-1. Remove the paper stock and clean
the printhead and paper path with a soft, clean cloth soaked in isopropyl alcohol,
METTLER TOLEDO liquid cleaner or equivalent, or the METTLER TOLEDO Cleaning Pen.
Paper
path
Platen Roller
Printhead
Figure 6-1: Unlocking the Printhead
Figure 6-2: Locking the Printhead
To lock the printhead back down when complete, see Figure 6-2.
6-2
(8/99)
Chapter 7: Label Formats
7
Bar Code on Bottom
By Count Pricing
By Weight Pricing
Continuous Strip Label
Grade
Nutrifact Text
Pack Date
Sell By Date
Safe Handling Text Printed
by 8461.
Safe Handling Space on
SHS
Preprinted labels.
Std Pck Standard Pack Pricing
BCB
By Cnt
By Wght
Cont
Grd
NF
Pack
Sell
SH
Refer to the Model 8450 or Model
355 Service Manual for illustrations
of the label formats.
Label Formats
Label
Number
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
Size
1.9"
1.9"
1.9"
1.9"
1.9"
1.9"
1.9"
1.9"
1.9"
2.1"
2.1"
2.1"
2.1"
2.1"
2.1"
2.1"
2.1"
2.1"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
2.4"
3.3"
3.3"
3.3"
3.3"
3.3"
3.3"
3.3"
3.3"
3.7"
3.7"
3.7"
3.7"
3.7"
3.7"
3.7"
3.7"
3.7"
Type
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
BW
By Cnt
Std Pck
By Wght
By Wght
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Wght
By Wght
By Cnt
Std Pck
By Wght
By Cnt
Std Pck
By Wght
By Wght
By Wght
Other
BC
Label
Date Info Position Number Size Type
Sell Grd
80
3.7" By Cnt
Sell Grd
81
4.2" By Wght
Sell Grd
82
4.2" By Cnt
83
4.2" Std Pck
84
4.2" By Wght
85
4.2" By Cnt
Pack Grd
86
4.2" Std Pck
Pack Grd
87
4.2" By Wght
Pack Grd
88
4.2" By Wght
Sell Grd
89
4.2" By Wght
Sell Grd
90
4.2" By Cnt
Sell Grd
91
4.2" Std Pck
92
4.7" By Wght
93
4.7" By Cnt
94
4.7" Std Pck
Pack Grd
95
4.7" By Wght
Pack Grd
96
4.7" By Cnt
Pack Grd
97
4.7" Std Pck
Sell Grd
98
4.7" By Wght
Sell Grd
99
4.7" By Wght
Sell Grd
100 4.7" By Wght
Sell Grd
BCB
101 4.7" By Cnt
Sell Grd
BCB
102 4.7" Std Pck
Sell Grd
BCB
103 5.1" By Wght
Sell Grd
104 5.1" By Cnt
Sell Grd
105 5.1" Std Pck
Sell
106 5.1" By Wght
Sell Grd
BCB
107 5.1" By Cnt
Sell Grd
BCB
108 5.1" Std Pck
Sell
BCB
109 5.1" By Wght
Sell Grd
SH
110 5.1" By Wght
Sell Grd
SHS
111 5.1" By Wght
Sell Grd
112 5.1" By Cnt
Sell Grd
113 5.1" Std Pck
Sell Grd
114 Con By Wght
Sell Grd
BCB
115 Con By Cnt
Sell Grd
BCB
116 Con Std Pck
Sell Grd
BCB
117 Con By Wght
Sell Grd
SH
118 Con By Wght
Sell Grd
SHS
119 Con By Cnt
Sell Grd
120 Con Std Pck
Sell Grd
121 Rec
Sell Grd
Sell Grd
BCB
Sell Grd
BCB
Sell Grd
BCB
Sell Grd
SH
Sell Grd
SHS
Sell NF
Date
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Sell
Other
BC
Info Position
NF
Grd
Grd
Grd
Grd
BCB
Grd
BCB
Grd
BCB
Grd
SH
Grd
SHS
Grd
NF
Grd
NF
NF
Grd
Grd
Grd
Grd
BCB
Grd
BCB
Grd
BCB
Grd
SH
Grd
SHS
Grd
NF
Grd
NF
Grd
NF
Grd
Grd
Grd
Grd
BCB
Grd
BCB
Grd
BCB
Grd
SH
Grd
SHS
Grd
NF
Grd
NF
Grd
NF
BCB
BCB
BCB
SH
BCB
NF
BCB
NF
BCB
NF
BCB
(8/99)
7-1
METTLER TOLEDO Model 355 User's Guide
For your notes
7-2
(8/99)
Chapter 8: Error Messages
8
Error Messages
The following is a list of “Operator” errors that may occur. These errors are an “invalid
operation” type and are displayed in order to explain the problem:
Error Message
*DOWNLOAD ERROR*
Description
Indicates an error during the backup download from
the master. The master may be off-line. Check the
master and the communication cable on the scale.
BAD PRINTER COMM
This is a printer error. Turn power off, then on. Try
printing another PLU. If problem persists, call for
service.
CHECK LABEL STOCK
Scale may be out of labels or incorrectly threaded.
COMMUNICATION ERROR
INVALID ENTRY
Indicates the satellite has lost communication with the
master scale. This could occur during a download
PLU routine. The cause could be the master scale
being turned off, a loose or broken communication
line, or a failure in the master scale. Also check power
to the master scale and the fuse.
Incorrect entry made when making an accumulator
adjustment, under zero, or overflow.
INVALID PRICE MODE
Incorrect entry found in modifier or package code fields
during a price entry (or change). When the package
code is “2”, the modifier must be a “2” or a “4”
indicating ½ or ¼ lb pricing. When the package code
is “1” (By Count), the modifier must be greater than
“0”. When in Pound For or By Count mode, the
number of pounds or the count is too many digits.
INVALID PRICE MODE
Invalid date found in modification or package code
fields in the PLU record.
INVALID TARE
ITEM # NOT FOUND
MEMORY IS FULL
NO EXTRA TEXT FOUND
OVER READY
PLU # NOT FOUND
Invalid tare entry.
The entered Item number was not found (does not
exist).
The satellite memory is full.
The entered Extra Text number was not found (does
not exist).
Scale is over capacity.
The entered PLU number was not found (does not
exist).
(8/99)
8-1
METTLER TOLEDO Model 355 User's Guide
Error Message
PROP TARE 2 ERROR
The Tare 2 field in the PLU record is set to a
proportional tare and the satellite is set up to use Tare
2. However, the satellite is also set up to prohibit the
use of proportional tare. Change the setup to allow
proportional tare.
RECORD NOT FOUND
The Extra Text, Nutrition Fact, or Graphics number
does not exist in the master database.
TEXT FILE TOO LARGE
Extra Text file is too big to fit in memory.
TOTAL$>$999.99
UNDER READY
8-2
(8/99)
Description
Total dollar amount exceeds the ability of the printer to
print the value.
Scale is under capacity.
METTLER TOLEDO
1900 Polaris Parkway
Columbus, Ohio 43240
P/N: A14858900A
(8/99)
METTLER TOLEDO® and SmartTouch® are registered Trademarks of Mettler-Toledo, Inc.
©1997, 1998, 1999 Mettler-Toledo, Inc.
Printed in USA
A14858900A
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