Electra Elite 192 General Description Manual

Electra Elite 192 General Description Manual
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customer service department. Request Stock Number 750360 (Issue 6).
192
GENERAL DESCRIPTION MANUAL
Stock Number 750360
Issue 6
(Series 6000)
NEC America, Inc. reserves the right to change the specifications, functions, or
features at any time without notice.
NEC America, Inc. has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC America,
Inc. and shall not be reproduced without prior written approval of NEC America,
Inc.
Dterm is a registered trademark of NEC Corporation and Electra Elite is a
registered trademarks of NEC America, Inc. Windows is a registered trademark
of Microsoft Corporation. AT&T is a registered trademark of AT&T Wireless
Services, Inc.
Copyright 2002
NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development
Preface
GENERAL INFORMATION
The Electra Elite system is a feature-rich key system that provides over 200
features including Computer Telephony Integration, Least Cost Routing,
Automatic Call Distribution, ISDN-BRI Voice Trunks, ISDN-PRI Voice Trunks,
LAN/KTS Cabling Integration, Voice over Internet Protocol (VoIP), and many
others.
The Electra Elite system meets the customer needs today, and as business
expands, the system can be expanded to grow as well.
A set of manuals for the Electra Elite system provides all the information
necessary to install and support the system. The manuals are described in
this preface.
THIS MANUAL
This manual provides general information about the system, its features,
system configuration, and standards. This manual provides an overview of
the Electra Elite system and is useful when presenting information to potential
customers.
Chapter 1 – Introduction
This chapter provides an overview of NEC Corporation, an overview of the
system, and a brief description of the system.
Chapter 2 – Features
This chapter provides a list of features that are available with the system.
Each feature is briefly described.
Chapter 3 – Equipment
This chapter provides a list and brief description of the equipment that is
available with the system.
Chapter 4 – Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and
maintenance of the system.
Chapter 5 – Hardware Specifications
This chapter provides requirements and specifications relating to the system
hardware. This chapter is helpful to those that install the system.
SUPPORTING
DOCUMENTS
Electra Elite 48/192 Features and Specifications Manual (Stock Number
750361)
This manual provides detailed information concerning every feature available
in the system.
Electra Elite 192 System Hardware Manual (Stock Number 750363)
The System Hardware Manual is provided for the system installer. This
manual has detailed instructions for installing the Electra Elite KSU, ETUs,
Multiline Terminals, and optional equipment.
Electra Elite 48/192 Programming Manual (Stock Number 750362)
This manual provides instructions for programming the Electra Elite system
using a Multiline Terminal or PC.
Electra Elite Least Cost Routing Manual (Stock Number 750364)
This manual provides instructions to the service technician for programming
the customer site for least cost routing.
Electra Elite Automatic Call Distribution Manual (Stock Number 750365)
This manual provides the service technician with instructions for programming
the ACD. This manual can also be used by the ACD supervisor at the
customer site to become familiar with the ACD/MIS feature.
Electra Elite 48/192 Job Specifications Manual (Stock Number 750377)
This manual helps the technician to install and maintain the Electra Elite
system. This manual contains the job specification worksheets. When these
worksheets are completed, they provide all of the system programming values
and configuration information necessary to assist technicians in maintaining
the system.
Elite ACD Plus Installation Manual (Stock Number 750359)
This manual provides general information about the Elite ACD Plus features,
installation procedures and feature programming. The NEC Elite ACD Plus is
an Automatic Call Distribution card that supports up to 40 Agents and 12
supervisors at one time.
Electra Elite Wireless System Manual (Stock Number 750423)
This manual describes the system and provides hardware installation and
programming procedures for the Electra Elite Wireless Communication
System (WCS).
Regulatory Information
Regulatory Information
GENERAL
INFORMATION
Established Federal Communications Commission (FCC) rules permit this
telephone system to be directly connected to the telephone network. A jack is
provided by the telephone company. Jacks for this type of customer provided
equipment are not provided on party lines or coin lines.
The telephone company may make changes in its technical operations and
procedures. When such changes affect the compatibility or use of the Electra
Elite system, the telephone company is required to give adequate notice of the
changes.
COMPANY
NOTIFICATION
Before connecting this telephone system to the telephone network, the
following information must be provided to the telephone company:
1. Your telephone number.
2. FCC registration number:
General Description Manual
When the system is to be installed as a Key Function system (no dial
access to Trunk Groups/Route Advance Blocks), use the following
number:
AY5THA-24363-KF-E
When the system is to be installed as a Multifunction system, use the
following number:
AY5THA-24361-MF-E
When the system is to be installed as a PBX Function system, use
the following number:
AY5THA-24362-PF-E
Ringer Equivalence Number (REN): 2.0B
USOC jack required: RJ21X
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Electra Elite
The following table lists the Facility Interface Codes (FIC), Ringer Equivalent
Numbers (REN), Service Order Codes (SOC), and Jack Types for the
interface ETUs.
Table 1 FIC, REN, SOC, and Jack Types for Electra Elite System ETUs
Trunk/Station ETU Type
FIC
REN
SOC
Jack
02IS5
N/A
6.0F
N/A
02RV-O
0.7A
9.0F
RJ21X
COI(4)-U10 ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U10 ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U10 ETU (Ground Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U10 ETU for COID/COI
Mode (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COIB(4)-U10 ETU for COI Mode
(Ground Start)
02GS2
0.7A
9.0F
RJ21X
COID(4)/(8)-U10 ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
DID(4)-U10 ETU
02RV2T
N/A
9.0F
RJ21X
DTI-U10/20 ETU
04DU9-BN
04DU9-DN
04DU9-1KN
04DU9-1SN
N/A
6.0P
N/A
OPX(2)-U10 ETU
0L13C
N/A
9.0F
RJ21X
04DU9-1SN
N/A
6.0P
N/A
TL31M
N/A
9.0F
RJ21X
BRT(4)-U10 ETU
CAMA Trunk
PRT(1)-U10/20 ETU
TLI(2)-U10 ETU
INCIDENCE OF HARM
When the system is malfunctioning, it may also be causing harm to the
telephone network. The telephone system should be disconnected until the
source of the problem can be determined and until repair has been made.
When this is not done, the telephone company may temporarily disconnect
service.
2
Regulatory Information
Electra Elite
RADIO FREQUENCY
INTERFERENCE
Issue 6
In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
“This equipment generates, uses, and can radiate radio frequency energy and if
not installed and used in accordance with the Installation Service Manual, may
cause interference to radio communications. This equipment has been tested
and approved for compliance with the limits for a Class A computing device
pursuant to subpart J of Part 15 of FCC Rules, that are designed to provide
reasonable protection against such interference when operated in a commercial
environment. Operation of this telephone system in a residential area is likely to
cause interference, in which case, the user, at his or her own expense, is required
to take whatever measures may be required to correct the interference.”
HEARING AID
COMPATIBILITY
DIRECT INWARD
DIALING
The NEC Multiline Terminals and NEC Single Line Telephones that are
provided for this system are hearing aid compatible. The manufacturer of
other Single Line Telephones for use with the system must provide notice
of hearing aid compatibility to comply with FCC rules that now prohibit the
use of non-hearing aid compatible telephones.
Operating this equipment without providing proper answer supervision is a
violation of Part 68 of the FCC rules.
Proper Answer Supervision occurs when:
This equipment returns answer supervision to the Public Switched
Telephone Network (PSTN) when Direct Inward Dialing (DID) calls
are:
Answered by the Attendant.
Routed to a recorded announcement that can be administered by
the Customer Premise Equipment (CPE) user.
Routed to a dial prompt.
This equipment returns answer supervision on all DID calls forwarded
to the Public Switched Telephone Network (PSTN).
Permissible
exceptions are:
General Description Manual
Answered by the called station.
A call is unanswered.
A busy tone is received.
A reorder tone is received.
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Issue 6
VOICE
ANNOUNCEMENT/
MONITORING OVER
DID LINES
Electra Elite
CAUTION
Using the Voice Announcement feature to eavesdrop or record sound activities at
the other end of the telephone line may be illegal under certain circumstances and
laws. Consult a legal advisor before implementing any practice to monitor or record
a telephone conversation. Some federal and state laws require a party monitoring
or recording a telephone to use a beep-tone(s), notify all parties to the telephone
conversation and/or obtain consent of all parties to the telephone conversation. In
monitoring or recording sound activities at the other end of the telephone line using
the Voice Announcement feature, the sound of the alert tone at the beginning of the
Voice Announcement may or may not be considered sufficient under applicable
laws. Some of the applicable laws provide for strict penalties for illegal monitoring or
recording of telephone conversations.
MUSIC ON HOLD
IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required from the
American Society of Composers, Authors and Publishers, or other similar
organization, if radio or TV broadcasts are transmitted through the Music On Hold
feature of this telecommunication system. NEC America Inc., hereby disclaims any
liability arising out of the failure to obtain such a license."
SERVICE
REQUIREMENTS
UL REGULATORY
INFORMATION
4
If equipment malfunctions, all repairs will be performed by an authorized
agent of NEC America, Inc. or by NEC America, Inc. The user requiring
service is responsible for reporting the need for service to an NEC America,
Inc. authorized agent or to NEC America, Inc.
This equipment has been listed by Underwriters Laboratories and found to
comply with all applicable requirements of the standard for telephone
equipment UL 1459.
Regulatory Information
Electra Elite
INDUSTRY CANADA
REQUIREMENTS
Issue 6
Industry Canada has established rules that permit this telephone system
to be directly connected to the telephone network. Prior to the connection
or disconnection of this telephone system to or from the telephone
network, the telephone company must be provided with the following
information.
1. Your telephone number.
2. IC registration number: 140 7942 A
3. Ringer Equivalence Number (REN) of the equipment: 2.1
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network
protective, operational and safety requirements as prescribed in the
applicable Terminal Equipment Technical Requirements document(s).
The Department does not guarantee that equipment operates to the user
satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, When present, are connected together. This precaution may
be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the applicable electric inspection authority or electrician.
General Description Manual
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Electra Elite
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination of an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Numbers of all the devices does not
exceed five.
This equipment has been listed by the Canadian Standards Association and
found to comply with all applicable requirements of the standard for
telephone equipment C 22.2 No. 225.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the radio interference
regulations of Industry Canada.
Le present appareil numerique n’emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de Classe A
prescrites dans le reglement sur le brouillage radioelectrique edicte par
Industrie Canada.
BATTERY DISPOSAL
The Electra Elite system includes the batteries listed below. When
disposing of these batteries, KSUs, and/or ETUs, you must comply with
applicable federal and state regulations regarding proper disposal
procedures.
Table 2 Battery Types and Quantities for KSUs and ETUs
Unit Name
Type of Battery
Quantity
Lead Acid
2
CPUB( )-U10 ETU
Nickel-Cadmium
1
CTI/VP(4)/(8)/(12)/
(16)-U10 ETU
Lithium
1
DTP-1HM-1 (WH) TEL
DTP-1HM-2 (WH)/(BK)
TEL
Lithium
1
DTP-16HC-1 (BK) TEL
Nickel-Cadmium
1
DTR-4R-1(BK) TEL
Nickel-Cadmium
1
DTU-4R-1(BK) TEL
Lead Acid
1
ETW-4R-1(BK) TEL
Nickel-Cadmium
1
FMS(2)/(4)/(8)-U10 ETU
Nickel-Cadmium
1
B64-U10 KSU
6
1
Regulatory Information
Electra Elite
Issue 6
Table 2 Battery Types and Quantities for KSUs and ETUs
MIFA-U10 ETU
Nickel-Cadmium
1
MIFM-U10 ETU
Nickel-Cadmium
1
VMS(2)/(4)/(8)-U10 ETU
Nickel-Cadmium
1
The Electra Elite CPUB( )-U10 ETU provides memory backup for
approximately 21 days. The Ni-Cd battery should be replaced about every
two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE
PRODUCT YOU PURCHASED CONTAINS A NICKEL-CADMIUM OR
SEALED LEAD BATTERY. NICKEL-CADMIUM OR SEALED LEAD
BATTERIES MUST BE COLLECTED, RECYCLED, OR DISPOSED OF IN
AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead
batteries with the municipal solid waste stream is PROHIBITED BY LAW
in most areas. Contact your local solid waste management officials for
other information regarding the environmentally sound collection,
recycling, and disposal of the battery.
Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or
state approved nickel-cadmium (or sealed lead) battery recycler. This may
be where the batteries were originally sold or a local seller of automotive
batteries. Contact your local waste management officials for other
information regarding the environmentally sound collection, recycling and
disposal of the battery contained in this product. For Ni-Cd batteries, you
can also call 1-800-8-BATTERYSM when further information is required.
The packaging for the Electra Elite system contains the following labels
regarding proper disposal.
General Description Manual
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Issue 6
Electra Elite
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
Ni-Cd
CONTAINS
SEALED
LEAD
BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
CONTAINS
NICKEL-METAL
HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH
8
Regulatory Information
Table of Contents
Chapter 1 Introduction
Section 1
Corporate Overview .....................................................................1-1
Section 2
System Overview ......................................................................... 1-1
Section 3
System Description .....................................................................1-7
Chapter 2 Features
Section 1
Features List ................................................................................. 2-1
Section 2
Features Descriptions .................................................................2-5
Chapter 3 Equipment
Section 1
Equipment List ............................................................................. 3-1
Chapter 4 Installation, Programming, an dMaintenance Overview
Section 1
Installation .................................................................................... 4-1
Section 2
Programming ............................................................................... 4-2
Section 3
Maintenance ................................................................................. 4-3
Chapter 5 Hardware Specifications
Section 1
System Capacity .......................................................................... 5-1
Section 2
Cabling Requirements and Specifications ................................ 5-3
Section 3
Power Requirements ...................................................................5-6
General Description Manual
i
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Electra Elite
3.1
Power Supply Inputs ...............................................................................5-6
3.2
Power Supply Consumption ................................................................... 5-6
Section 4
Environmental Conditions ......................................................... 5-7
4.1
Temperature ........................................................................................... 5-7
4.2
Humidity ..................................................................................................5-7
Section 5
Weights and Dimensions .......................................................... 5-7
Section 6
Audible and Visual Indications ................................................ 5-11
6.1
Tone Patterns .......................................................................................5-11
6.2
Multiline Terminal LED Flash Patterns .................................................5-11
Section 7
Outside Line Type ..................................................................... 5-14
Section 8
Network and Control ................................................................. 5-14
8.1
Transmission, Network, and Control Specifications ............................. 5-14
8.1.1
Transmission ........................................................................................5-14
8.1.2
Network ................................................................................................5-14
8.1.3
Control .................................................................................................5-15
8.1.4
Telephone ............................................................................................5-15
Section 9
Dialing Specifications ............................................................... 5-16
9.1
Dial Pulse Address Signaling ................................................................ 5-16
9.2
Dual-Tone Multifrequency (DTMF) Address Signaling ......................... 5-16
Section 10 External Equipment Connection .............................................. 5-17
ii
10.1
Music Sources for Music on Hold via KSU ........................................... 5-17
10.2
Music Source for Station Background Music via COI ETU ................... 5-17
10.3
External Paging (Audio) ........................................................................ 5-17
10.4
External Tone Ringer/Night Chime Output ........................................... 5-18
Table of Contents
Electra Elite
Issue 6
10.5
SMDR Output ....................................................................................... 5-18
10.6
PC Connection ..................................................................................... 5-18
10.7
Relay Contact ....................................................................................... 5-18
Section 11 Battery Backup .......................................................................... 5-18
11.1
System Backup ..................................................................................... 5-18
11.2
Memory Backup .................................................................................... 5-18
General Description Manual
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iv
Table of Contents
List of Figures
Figure 1-1
System Configuration Example .................................................................................. 1-6
Figure 1-2
ETU Slot Design .........................................................................................................1-8
Figure 1-3
Electra Elite Multiline Terminals ............................................................................... 1-11
Figure 1-4
Electra Professional Multiline Terminals .................................................................. 1-13
Figure 1-5
Single Line Telephone .............................................................................................. 1-14
Figure 1-6
Hotel/Motel Telephone ............................................................................................. 1-14
Figure 1-7
Electra Elite Attendant Console ................................................................................ 1-15
Figure 1-8
Electra Professional Attendant Add-On Console ..................................................... 1-15
Figure 1-9
Dterm Cordless Terminal ......................................................................................... 1-16
Figure 1-10
Dterm Cordless Lite Terminal.................................................................................... 1-16
Figure 1-11
Dterm Analog Cordless Terminal ............................................................................. 1-17
Figure 1-12
Dterm Cordless II Terminal ...................................................................................... 1-18
Figure 1-13
Dterm Handset Cordless Terminal ........................................................................... 1-19
Figure 1-14
Dterm PS II ............................................................................................................... 1-20
Figure 1-15
Zone Transceiver (ZT II) ........................................................................................... 1-20
Figure 1-16
DBM(B)-U10 Message Display Board ......................................................................1-21
Figure 1-17
DBM(E)-U10 Message Display Board ......................................................................1-21
Figure 5-1
Connecting the ESI to the Multiline Terminal Using Twisted 2-Pair Cable .................5-5
General Description Manual
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vi
Table of Contents
List of Tables
Table 1
FIC, REN, SOC, and Jack Types for Electra Elite System ETUs ..................................... 2
Table 2
Battery Types and Quantities for KSUs and ETUs ........................................................... 6
Table 1-1
Maximum Capacities for Devices Supported by the System ......................................... 1-7
Table 5-1
Multiline Terminal Loop Resistance and Cable Length ................................................. 5-4
Table 5-2
Cable Connection Between the Analog Port and the Single Line Equipment ............... 5-5
Table 5-3
Cable Connection Between ESI/VDH and PCT Board ..................................................5-5
Table 5-4
Cabling Requirements for Audio ...................................................................................5-5
Table 5-5
Power Consumption ...................................................................................................... 5-6
Table 5-6
Weights and Dimensions ............................................................................................... 5-7
Table 5-7
Tone Patterns ..............................................................................................................5-12
Table 5-8
Multiline Terminal LED Flash Patterns ........................................................................ 5-13
General Description Manual
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viii
Table of Contents
Chapter 1
Introduction
Chapter 1
Introduction
SECTION 1
CORPORATE
OVERVIEW
Founded in 1899, NEC is the only corporation in the world to be
consistently ranked among the top 10 vendors of computers,
communications, and integrated circuits.
NEC America, Inc., a subsidiary of NEC Corporation, was founded in
1963. From that single sales office in downtown Manhattan, New York,
NEC now has multiple sales and service locations to serve all of the United
States, Canada, and Puerto Rico with a diverse portfolio of
telecommunications products. NEC America was the first to offer
skinny-wire and digital key telephone systems.
SECTION 2
SYSTEM OVERVIEW
The Electra Elite 192 system is a complete communications system that
enhances productivity and controls costs. Its objectives were based on
four Es – Easy to Install, Easy to Maintain, Easy to Expand, and Easy to
Use – all at a reasonable price. The Electra Elite System, like all NEC
communications products, is user-friendly, reliable, and cost-effective.
Easy to Install
With the Electra Elite 192 system, NEC has reduced the number of
hardware components, making the system easier to install. Only
1-pair wire is required to connect telephones. This system provides
Windows 95/98, Windows ME, Windows 2000, and Windows
XP-based PC programming, with a menu-driven guide, to both
simplify and speed installation. All programming information and
station labels can be printed as completed. For further convenience
and versatility, end-user programming is provided for up to
approximately 35 features.
General Description Manual
1-1
Issue 6
Electra Elite
Easy to Maintain
When system memory failure occurs, PC Programming software can
be used locally or from a remote location to upload/download all
system data. Each Electronic Telephone Unit (ETU) except those
required to sustain system operation (e.g., CPU, ACD, IPT, and
VMS) can be installed or removed (hot swap) without shutting down
the system. Other considerations for easy maintenance include:
•
Standard Amphenol Connectors
•
Built-in RS-232 connectors for all communication needs
•
Standard Station wiring for DTP and DTU Multiline Terminals
•
Compact KSU
•
Flash ROM for software upgrades
•
Flash ROM upgrade by using PC programming
Easy to Expand
The Electra Elite 192 system offers a single cabinet that is used for
both the Basic and Expansion KSUs to provide easy and cost
effective growth using universal slots to enhance system
configuration.
The basic Electra Elite system KSU, B64-U10 KSU, offers 64 ports.
The system can be expanded to a maximum of 192 ports by adding
two expansion (B64-U10) KSUs to an existing 64-port system.
Easy to Use
The Electra Elite 192 system is Centrex compatible to allow
maximum flexibility and ease of use. One-Touch key access can be
programmed for most features, including Centrex options and Speed
Dial abilities. A voice prompt can be provided to help users make
calls. Voice Mail integration, Automated Attendant, and personalized
messaging all give the system that personal touch so important in a
well-run business.
Most communication equipment can be
connected to this system including facsimile machines and modems.
The user-friendly, cost-effective programs can be updated with future
enhanced system upgrades, minimizing confusion about software
levels, documentation, and configuration requirements.
Unique Design
The Electra Elite 192 system is a powerful key system that can meet
the ever changing communications demands of current businesses.
Its unique compact design allows the system to be easily and quickly
installed.
1-2
Introduction
Electra Elite
Issue 6
The Electra Elite 192 system can grow with your business. You can
easily and economically increase port size when necessary. Two
expansion units can be added to provide a total capacity of 192 ports.
The feature-rich Electra Elite 192 system provides the basic
telephone functions and supports:
General Description Manual
•
Automatic Number Indication (ANI)/Caller ID
•
Automatic Call Distribution (ACD)
•
Automatic Route Selection (ARS)
•
Centralized Voice Mail
•
Computer Telephony Integration (CTI)
•
Dialed Number Indication Service (DNIS)
•
D term Handset Cordless
•
Elite ACD Plus
•
Emergency 911 – Cut Through
•
Enhanced 911
•
Integrated Digital Voice Mail
•
ISDN-BRI and -PRI Voice Trunks
•
LAN/KTS Cabling Integration
•
Least Cost Routing (LCR)
•
Live Monitoring and Live Record
•
Multiline Conference Bridge
•
Multilingual LCD Indication
•
Multiple Music on Hold using CO Interface
•
PC Attendant Console
•
Unified Messaging
•
Uniform Call Distribution (UCD)
•
Voice over Internet Protocol Trunks (VoIP)
•
Wireless
•
Optional 33.6 kbps Modem for Remote Programming and
Maintenance
1-3
Issue 6
Electra Elite
The Electra Elite 192 system offers a variety of Multiline Terminals
that are compatible with the system, available in 8-line, 16-line, and
32-line capacities, and offered as display and non-display terminals.
A 2-line non-display terminal and 60-line Attendant Console are also
available.
When a customer has existing Electra Professional terminals, they
can be easily connected to the Electra Elite 192 system, providing
inexpensive migration. Most Electra Elite 192 system features are
available with the Electra Professional Multiline Terminals.
The Electra Elite 192 system supports a wide range of additional
equipment that can be connected to the system to accommodate
individual customer needs.
User Interface
The Electra Elite System offers a choice between the Electra Elite,
D term Series E, or Electra Professional terminals.
•
Electra Elite Terminals
DTU terminals are available in black or white: 8-line display or
non-display type, 16-line display or non-display type, and 32line display or non-display type. A 2-line non-display terminal is
also available in white. Speakerphones are standard, providing
full handsfree operation.
All Electra Elite terminals have a
built-in headset jack. The large Liquid Crystal Display (LCD) on
the display terminals provides call status data and programming
information. The display terminals have four softkeys. For
Attendant Positions, up to four Attendant Consoles are
available, each providing 48 station and/or outside line
assignments and 12 function keys. An SLT Adapter can be
used in place of a digital terminal for connecting Single Line
Telephones, or similar devices.
•
Dterm Series E Terminals
DTP Terminals are available in black or white and duplicate
functions of the comparable DTU Terminal. The name is shown
at the top of the terminal.
•
Electra Professional Terminals
Electra Professional terminals are available in black or soft
white: an 8-line non-display type, two 16-line display types (with
or without DSS/BLF keys), and a 24-line display type with DSS
keys. Speakerphones are standard, providing full handsfree
operation. The large Liquid Crystal Display (LCD) provides call
status data and programming information.
1-4
Introduction
Electra Elite
Issue 6
For Attendant Positions, up to four Attendant Add-On Consoles
are available, each providing 48 station and/or outside line
assignments and 12 function keys. An SLT Adaptor can be
used in place of a digital terminal for connecting Single Line
Telephones, or similar devices.
•
Additional Equipment
Additional equipment such as: Single Line Telephones, external
speakers, voice mail, or facsimile machines can be connected
to the system to enhance the abilities of the Electra Elite 192
system. Figure 1-1 System Configuration Example shows the
Electra Elite 192 system with standard and optional (some
locally provided) functions that are available with the system.
General Description Manual
1-5
Issue 6
Electra Elite
Wireless
PS II
External
Speakerphone
Message
Display Board
External
Speaker
ZT II
Least Cost Routing
Computer Telephony Integration
ElectraMail CTI (Unified Messaging)
Electra Elite Multiline Terminal
Dterm Series E Multiline Terminal
Automatic Call Distribution
PC Programming
Headset
Station Message Detail
Recording (SMDR)
Facsimile
Attendant
Console
Single Line
Telephone
Answering Machine
Voice over Internet
Protocol (VoIP) Trunks
Dterm ISDN EXTender Plus
(Telecommuting)
CO/PBX/Centrex/DID
/Tie/FT1/ISDN-BRI/ISDN-PRI
Dterm Handset Cordless
Dterm Cordless Lite
Dterm Analog Cordless
Dterm Cordless II
Figure 1-1 System Configuration Example
1-6
Introduction
Electra Elite
Issue 6
SECTION 3
SYSTEM DESCRIPTION
The Electra Elite 192 System uses a universal port concept. These ports
support telephones, outside lines and other circuits and devices. The
assignment of ports is flexible, but the system configuration determines
the number of ETUs that can be installed. The maximum number of devices
that can be supported by the system are shown in Table 1-1 Maximum
Capacities for Devices Supported by the System.
Table 1-1 Maximum Capacities for Devices Supported by the System
Basic KSU
Basic KSU +
One Expansion
KSU
Basic KSU +
Two Expansion
KSUs
Universal port
64
128
192
Outside lines
(CO/PBX, DID, ISDN, TIE, T1 or
FT1 or VoIP)
56
64
64
Multiline Terminals
(including CAR key assignment)
120
120
120
4
4
4
Non-Blocking
Non-Blocking
Non-Blocking
56
118
118
Devices
Attendant Consoles
Internal Talk Paths (Multiline
Terminal)
Single Line Telephones
The universal port technique provides flexibility for meeting various
customer requirements by allowing a wide range of configurations.
Design Technologies
Non-blocking time division switching for Multiline Terminals
Stored program control
Distributed processing based on the use of microprocessors
Design Goals
General Description Manual
Modular Growth
Universal Slots
Variety of Terminals
Ease of Operation
Networking Ability
Computer Telephony Integration
1-7
Issue 6
Electra Elite
The Electra Elite 192 system is a 32-bit microprocessor based, stored
program controlled, digital communication system using Pulse Code
Modulation (PCM).
The system has central equipment cabinets and telephones located
throughout the installation site. The central equipment cabinets contain
the Key Service Unit (KSU). A maximum of three Electra Elite KSUs can
be installed to accommodate the requirements of each customer.
The KSUs are built for modular growth. The Electra Elite 192 KSUs are
stacked vertically for quick interconnection. Printed circuit boards, called
Electronic Telephone Units (ETUs), provide common control and interface
to equipment that is external to the KSUs.
Interface ETUs are installed in the KSU to support the various telephones,
outside lines, and other devices or features. The Electra Elite KSU
provides 64 ports with eight interface slots. The same ETU is used for
basic and both expansion cabinets.
The universal slot design minimizes the hardware required for a system
and provides greater flexibility in the number and types of devices that can
be installed. Refer to Figure 1-2 ETU Slot Design.
Figure 1-2 ETU Slot Design
The Electra Elite KSU contains an application slot and a CPU/EXP ETU
slot. A power supply and battery backup area complete the KSU.
The Electra Elite 192 system allows connection of a variety of telephones.
The different needs of the customer may require various types of
telephones.
The following DTP, DTU, and Electra Professional telephones can be
installed in the Electra Elite system:
1-8
Introduction
Electra Elite
Issue 6
DTP or DTU Terminals
2-line Multiline Terminal without display [DTP-2DT-1(WH) TEL]
8-line Multiline Terminal without display [DTP-8-1(BK)/(WH) or
DTU-8-1(BK)/(WH) TEL]
8-line Multiline Terminal with display [DTP-8D-1(BK)/(WH) or
DTU-8D-2(BK)/(WH) TEL]
16-line Handset Cordless Terminal [DTP-16HC-1(BK) TEL]
16-line Multiline Terminal without display [DTP-16-1(BK)/(WH) or
DTU-16-1(BK)/(WH) TEL]
16-line Multiline Terminal with display [DTP-16D-1(BK)/(WH) or
DTU-16D-2(BK)/(WH) TEL]
32-line Multiline Terminal without display and 16 programmable
One-Touch keys [DTP-32-1(BK)/(WH) or DTU-32-1(BK)/(WH) TEL]
32-line Multiline Terminal with display and 16 programmable
One-Touch keys [DTP-32D-1(BK)/(WH) or DTU-32D-2(BK)/(WH)
TEL]
Attendant Console [DCU-60-1(BK)/(WH) Console]
Electra Professional Terminals
8-line Multiline Terminal without display [ETW-8-1/2(BK)/(SW) TEL]
16-line Multiline Terminal with display [ETW-16DC-1/2(BK)/(SW)
TEL]
16-line Multiline Terminal with display and 20 One-Touch keys that
can be programmed for DSS/BLF [ETW-16DD-1/2(BK)/(SW) TEL]
24-line Multiline Terminal with display and 12 One-Touch keys
[ETW-24DS-1/2(BK)/(SW) TEL]
Attendant Add-On Console [EDW-48-1/2(BK)/(SW) DSS/BLF]
Single Line Telephone with DTMF dial, with or without a message
waiting lamp
Comparison of Electra Professional and DTP or DTU Terminals
The Electra Professional terminals and the Electra Elite terminals have
similar abilities. However, a few differences are listed below:
General Description Manual
DTP or DTU Terminals use the green/red pair at the wall jack instead
of the yellow/black pair used with the Electra Professional Terminals.
The ETW-8-1/2, DTP-8-1, DTU-8-1, DTP-8D-1 and DTU-8D-2 have
the same line capacity.
1-9
Issue 6
Electra Elite
The ETW-16DC-1/2, DTP-16D-1, DTU-16D-2, and DTP-16HC-1
have the same line capacity.
The DTP-32D-1 and DTU-32D-2 have four less One-Touch keys
than the ETW-16DD-1/2.
The DTP or DTU Multiline Terminal (except DTP-2DT-1 or
DTP-16HC-1) provides the full-duplex speakerphone option with
push-to-mute ability.
The DTP or DTU Multiline Terminal has a built-in headset jack, a
built-in wall mount unit, and a longer handset cord (12 feet).
The DTP-2DT-1 and DTP-16HC-1 do not provide a headset jack.
The DTP or DTU Multiline Terminal (except DTP-2DT-1 and
Cordless Terminals) has snap-in option units for easy installation.
The DTP-16HC-1 requires one ACA-U adapter as the only
compatible snap-in option.
N
T
The P key on the Electra Professional Multiline Terminal performs
the same operation asQon the DTP or DTU Multiline Terminal.
The
key on the Electra Professional Multiline Terminal performs
the same operation as
on the DTP or DTU Multiline Terminal.
Handset/Headset Mute is not supported on DTP or DTU terminals.
The DTP or DTU Multiline Terminal has a matte finish.
The Revision 2 DTP or DTU Multiline Terminal has four softkeys.
The Dterm PC and Dterm PCII TAPI boards for the Electra
Professional are not supported by the Electra Elite system.
Comparison of DTP and DTU Terminals
DTP terminals are feature comparable to DTU and are supported by
the Electra Elite and NEAX family of products.
DTU Multiline terminals are supported by the Electra Elite and
Electra Professional family of products.
(Refer to Figure 1-3 Electra Elite Multiline Terminals, Figure 1-4 Electra
Professional Multiline Terminals, Figure 1-5 Single Line Telephone, Figure
1-6 Hotel/Motel Telephone, Figure 1-7 Electra Elite Attendant Console,
Figure 1-8 Electra Professional Attendant Add-On Console, Figure 1-9
Dterm Cordless Terminal, Figure 1-10 Dterm Cordless Lite Terminal, Figure
1-11 Dterm Analog Cordless Terminal, Figure 1-12 Dterm Cordless II
Terminal Figure 1-13 Dterm Handset Cordless Terminal, Figure 1-14 D term
PS II, Figure 1-15 Zone Transceiver (ZT II), Figure 1-16 DBM(B)-U10
Message Display Board, and Figure 1-17 DBM(E)-U10 Message Display
Board.)
1 - 10
Introduction
Electra Elite
Issue 6
DTP-2DT-1(WH) TEL
DTU-8-1(BK)/(WH) TEL
2-Line Non-display
8-Line Non-display
DTU-8D-2(BK)/(WH) TEL
DTU-16-1(BK)/(WH) TEL
8-Line Display
16-Line Non-display
Figure 1-3 Electra Elite Multiline Terminals
General Description Manual
1 - 11
Issue 6
Electra Elite
DTU-16D-2(BK)/(WH) TEL
DTU-32-1(BK)/(WH) TEL
16-Line Display
16-Line Non-display with 16
Programmable One-Touch Keys
DTU-32D-2(BK)/(WH) TEL
16-Line Display with 16
Programmable One-Touch Keys
Figure 1-3 Electra Elite Multiline Terminals (Continued)
1 - 12
Introduction
Electra Elite
Issue 6
ETW-8-1/2(BK)/(SW) TEL
ETW-16DD-1/2(BK)/(SW) TEL
ETW-16DC-1/2(BK)/(SW) TEL
ETW-24DS-1/2(BK)/(SW) TEL
Figure 1-4 Electra Professional Multiline Terminals
General Description Manual
1 - 13
Issue 6
Electra Elite
DTP-1-1(WH) TEL
DTP-1-2(WH)/(BK) TEL
Figure 1-5 Single Line Telephone
DTP-1HM-1(WH) TEL
DTP-1HM-2(WH)/(BK) TEL
Figure 1-6 Hotel/Motel Telephone
1 - 14
Introduction
Electra Elite
Issue 6
DCU-60-1(BK)/(WH) Console
Figure 1-7 Electra Elite Attendant Console
EDW-48-1/2(BK)/(SW) DSS/BLF
Figure 1-8 Electra Professional Attendant Add-On Console
General Description Manual
1 - 15
Issue 6
Electra Elite
ETW-4R-1 (BK) TEL
Figure 1-9 Dterm Cordless Terminal
DTU-4R-1 (BK) TEL
Figure 1-10 Dterm Cordless Lite Terminal
1 - 16
Introduction
Electra Elite
Issue 6
Figure 1-11 D term Analog Cordless Terminal
General Description Manual
1 - 17
Issue 6
Electra Elite
DTR-1R-1 (BK) TEL
Figure 1-12 Dterm Cordless II Terminal
1 - 18
Introduction
Electra Elite
Issue 6
DTP-16HC-1(BK) TEL
Figure 1-13 Dterm Handset Cordless Terminal
General Description Manual
1 - 19
Issue 6
Electra Elite
Figure 1-14
Dterm PS II
Figure 1-15 Zone Transceiver (ZT II)
1 - 20
Introduction
Electra Elite
Issue 6
Cutout
LINE
DC IN
FG (Frame Ground)
DBM(B)-U10 Box
Figure 1-16 DBM(B)-U10 Message Display Board
Cutout
DBM(E)-U10 Box
Figure 1-17 DBM(E)-U10 Message Display Board
General Description Manual
1 - 21
Issue 6
Electra Elite
THIS PAGE INTENTIONALLY LEFT BLANK
1 - 22
Introduction
Chapter 2
Features
Chapter 2
Features
SECTION 1
FEATURES LIST
The following features are available in the Electra Elite 192 system.
-A-
A-26
Automatic Trunk-to-Trunk Transfer
A-1
Account Code Entry
A-2
Account Code - Forced/Verified/Unverified
B-1
Background Music Over External Speakers
A-3
Add-On Conference
B-2
Background Music – Multiline Speaker
A-4
All Call Page
B-3
Barge-In
A-5
Alphanumeric Display
B-4
Battery Backup - System Memory
A-6
Analog Line Extender (Dterm Analog EXT)
B-5
Battery Backup - System Power
A-7
Ancillary Device Connection
B-6
Busy Lamp Field on Multiline Terminals
A-8
Answer Hold
A-9
Answer Key
C-1
Call Alert Notification
A-10
Assigned Night Answer (ANA)
C-2
Call Appearance (CAP) Keys
A-11
Attendant Add-On Console
C-3
Call Arrival (CAR) Keys
A-12
Attendant Camp-On
C-4
Callback Request
A-13
Attendant Positions
C-5
Caller ID Indication
A-14
Attendant Station Outgoing Lockout
C-6
Caller ID Call Return
A-15
Attendant Transfer
C-7
Call Forward - All Call
A-16
Automated Attendant
C-8
Call Forward - Busy/No Answer
A-17
Automatic Answer with Delay Message
C-9
Call forward - Centrex
A-18
Automatic Callback
C-10
Call Forward - Display
A-19
Automatic Call Distribution (ACD)
C-11
Call Forward - Off-Premise
A-20
Automatic Day/Night Mode Switching
C-12
Call Forward - Split
A-21
Automatic Hold
C-13
Call Park - System
A-22
Automatic Number Indication (ANI) on T1
C-14
Call Pickup Direct
A-23
Automatic Redial
C-15
Call Pickup Group
A-24
Automatic Release
C-16
Centralized Voice Mail
A-25
Automatic Route Selection (ARS)
C-17
Class of Service
General Description Manual
-B-
-C-
2-1
Issue 6
Electra Elite
- C -(continued)
-E-
C-18
Clock/Calendar Display
E-1
Elapsed Call Time
C-19
Code Restriction
E-2
Electronic Volume Control
C-20
CO/PBX, Tie Line Digit Restriction
E-3
E&M Tie Lines (4-Wire)
C-21
Computer Telephony Integration (CTI)
E-4
Electra Professional Terminal Migration
C-22
Consecutive Speed Dial
E-5
Elite ACD Plus
C-23
Cordless Telephone Connection
E-6
Emergency 911 - Cut Through
C-24
Coreline (LAN/Station Cable Integration)
E-7
Enhanced 911
C-25
Customized Message
E-8
Equal Access Accommodation
E-9
External Tone Ringer
E-10
External Zone Paging (Meet-Me)
-DD-1
Data Line Security
D-2
Delay Announcement
D-3
Delayed Ringing
F-1
Facsimile CO Branch Connection
D-4
Dialed Number Indication Service (DNIS)
F-2
Feature Access - User Programmable
D-5
Dial 0 for Attendant
F-3
Flexible Line Assignment
D-6
Digit Insertion
F-4
Flexible Numbering Plan
D-7
Digital Line Dterm ISDN EXTender Plus
F-5
Flexible Ringing Assignment
D-8
Digital Voice Mail
F-6
Flexible Timeouts
D-9
Direct Inward Dialing (DID)
F-7
Full Duplex Handsfree
D-10
Direct Inward System Access (DISA)
F-8
Full Handsfree Operation
D-11
Direct Inward Termination (DIT)
D-12
Direct Paging Access
G-1
General Purpose Relay
D-13
Direct Station Selection
G-2
Ground Start Trunks
D-14
Distinctive Ringing
G-3
Group Listening
D-15
Do Not Disturb (DND)
D-16
Door Lock Release Relays
H-1
Handset Mute
D-17
Door/Monitor Telephone
H-2
Handsfree Answerback
D-18
DP to DTMF Switching
H-3
Handsfree Dialing and Monitoring
D-19
Drop Key
H-4
Headset Connection (Built In)
D-20
Dterm Analog Cordless Terminal
H-5
Hold With Recall (Exclusive and Non-Exclusive)
D-21
Dterm Cordless Terminal
H-6
Hot Line
D-22
Dterm Cordless II Terminal
H-7
Howler Tone Service
D-23
Dterm Handset Cordless
2-2
-F-
-G-
-H-
Features
Electra Elite
Issue 6
-I-
-P-
I-1
I-Hold Indication
P-1
PC Attendant Console
I-2
Incoming Call Identification
P-2
PC Programming
I-3
Incoming Trunk Name or Number Display
P-3
Pooled Line (Outgoing)
I-4
Internal Voice/Tone Signaling
P-4
Power Failure Transfer
I-5
Internal Zone Paging (Meet-Me)
P-5
Preset Dialing
I-6
ISDN-BRI Trunk Connections
P-6
Prime Line Assignment
I-7
ISDN-PRI Trunk Connections
P-7
Privacy on All Calls
I-8
I-Use Indication
P-8
Privacy Release
P-9
Private Lines
P-10
Programming from Multiline Terminal
P-11
Push Button Dial - DTMF or DP
-KK-1
Key Function/Multifunction Registration
-LL-1
Large LED Indication
L-2
Last Number Redial
L-3
Least Cost Routing (LCR)
L-4
Live Monitoring
R-1
Recall Key
L-5
Loop Start Trunks
R-2
Recall with Station Identification
R-3
Redial Key
-M-
-QQ-1
Quick Transfer to Voice Mail
-R-
M-1
Message Display Board
R-4
Remote Programming
M-2
Message Waiting
R-5
Resident System Program
M-3
Microphone Control
R-6
Restriction (Outgoing)
M-4
Multiline Conference Bridge
R-7
Ring Tone Variation
M-5
Multilingual LCD Indication
R-8
Ringing Line Preference
M-6
Multiple Trunk Groups
R-9
Route Advance Block
M-7
Music On Hold
-S-N-
S-1
Save and Repeat
N-1
Nesting Dial
S-2
Scrolling Directories
N-2
Night Call Pickup
S-3
Secondary Incoming Extension
N-3
Night Chime
S-4
Seized Trunk Name/Number Display
N-4
Night Transfer
S-5
Simplified Call Distribution
S-6
Single Line Telephone Access
-OO-1
Off-Hook Ringing
S-7
SLT Adapter
O-2
Off-Premise Extension
S-8
SLT Timed Alarm
O-3
One-Touch Feature Access
S-9
Softkeys
General Description Manual
2-3
Issue 6
Electra Elite
-S(continued)
- T(continued)
S-10
Speed Dial - Station
T-5
Tone Override
S-11
Speed Dial Stored Characters
T-6
Trunk Queuing
S-12
Speed Dial - System
T-7
Trunk-to-Trunk Transfer
S-13
Station Camp-On
T-8
Two-Color LEDs
S-14
Station Hunting
S-15
Station Message Detail Recording (SMDR) U-1
Uniform Call Distribution (UCD)
S-16
Station Outgoing Lockout
U-2
Unified Messaging
S-17
Station Relocation
U-3
Uniform Numbering Network
S-18
Station Transfer
U-4
Universal Slots
S-19
Step Call
U-5
Unsupervised Conference
S-20
Store and Repeat
U-6
User Programming Ability
S-21
Stored Hookflash
S-22
Synchronous Ringing
V-1
Voice Mail Integration (Analog)
S-23
System Data Up/Down Load
V-2
Voice Mail Message Indication on Line Keys
V-3
Voice Over Internet Protocol (VoIP)
V-4
Voice Over Split
-U-
- T-
-V-
T-1
T1 Connection
T-2
Tandem Switching of 4-Wire E&M Tie Lines V-5
T-3
Tenant Service
T-4
Three-Minute Reminder
2-4
Voice Prompt
- WW-1
Wireless
Features
Electra Elite
SECTION 2
FEATURES
DESCRIPTIONS
Issue 6
A-1
ACCOUNT CODE ENTRY
This feature allows assignment of up to 16-digit Account Codes.
Account Codes are incorporated in the call records generated by
the Station Message Detail Recording (SMDR) option, and
provide a reference for billing.
A-2
A C C O U N T C O D E - F O R C E D /V E R IF IE D /U N V E R I F I E D
Account Code - Forced/Verified forces selected station users to
dial an Access Code and a verification code before making an
outgoing call. The outgoing call is processed only after the dialed
Account Code is verified.
Account Code - Forced/Unverified forces selected station users
to dial an access code and an unverified Account Code before
making an outgoing call. The outgoing call is processed only if
the unverified Account Code is dialed.
System Software S5000 or higher is required for Account
Code - Forced/Unverified. System Software S5500 or higher
allows Scrolling Directories to be used with this feature.
This feature allows a system Administrator to control
unauthorized outgoing calls. The Forced/Verified Account Code
is part of the Station Message Detail Recording (SMDR) call
record. An account code has a maximum of 13 digits.
A-3
ADD-ON CONFERENCE
This feature allows a conference call with a maximum of four
parties with various combinations of outside lines and stations.
This increases efficiency by allowing multiple parties to enter into
a conversation.
System Software S3000 or lower allows up to six, 4-party
conferences with no more than two outside lines per
conference.
System Software S4000 or higher allows up to 16, 4-party
conferences with no more than two outside lines per
conference.
A-4
General Description Manual
A L L C A L L PA G E
This feature allows simultaneous paging (internal and external)
over the built-in speaker of all idle Multiline Terminals in a zone.
This enables a person, away from the station being called, but
within hearing distance of a Multiline Terminal or external
speaker, to respond to the paging call.
2-5
Issue 6
Electra Elite
A-5
A L P H A N U M E R IC D IS P L AY
The Electra Professional Multiline Terminals with display have a
16-character by 2-line Liquid Crystal Display (LCD). DTP and
DTU Multiline Terminals with display have a 24-character by
3-line LCD. These displays provide information such as: date/
time, elapsed call time on outside calls, digits dialed, internal
calling party number, Customized Message, Speed Dial entries,
or softkeys.
A-6
A N A L O G L I N E E X T E N D E R ( D t e r m A n a lo g E X T )
This feature allows a user with a DTP-32DE-1 Multiline Terminal
to make or receive calls from a remote location while maintaining
a station appearance from the office KTS.
A-7
A N C IL L A RY D E V IC E C O N N E C T IO N
This feature allows installation of selected peripheral (ancillary)
devices such as a headset, or tape recorder for use on any
Electra Professional Multiline Terminal with an optional
ADA(1)-W(BK)/(SW) Unit.
An optional ADA(2)-W(BK)/(SW) Unit adapter allows connection
of single line equipment such as Single Line Telephone, modem,
facsimile machine, automatic dialer answering machine, cordless
telephone, or other compatible device on the Electra Professional
Multiline Terminals.
The Electra Elite Multiline terminals use an ADA-U Unit to provide
an interface for a tape recorder and an HFU-U Unit for full-duplex
speakerphone. These terminals have a built-in headset jack.
This feature enhances operation of the peripheral devices. A
headset frees the user hands for order entry, checking files, or
other functions.
The APR-U Unit (Analog Port Adapter with ringer) or APA-U Unit
Analog Port Adapter without ringer), available for Electra Elite
Multiline terminals, allows connection of single line equipment
such as a Single Line Telephone, modem, facsimile machine,
automatic dialer, answering machine or other compatible analog
device.
System Software S5500 or higher, allows or denies a
hookflash on an APR/APA-U Unit.
2-6
Features
Electra Elite
Issue 6
A-8
ANSWER HOLD
This feature enables a Multiline Terminal user to press the
flashing Answer (ANS) key to answer incoming ringing calls on a
CO line key. When the Multiline Terminal user is already
engaged in a call, the first call is automatically placed on
Non-Exclusive Hold when the second call is answered. Answer
Hold is particularly useful at Attendant Positions or other central
answering positions. Using the Answer (ANS) key speeds call
handling, while Answer Hold prevents accidental call dropping.
A-9
ANSWER KEY
Multiline Terminals have an Answer (ANS) key and associated
LED. The LED flashes when the Multiline Terminal user receives
an incoming CO/PBX, Tie/DID transferred, or CO/PBX
transferred call. When multiple calls are received, the Answer
(ANS) key is used to pick up calls. The LED continues flashing
until the last unanswered call is answered. Press the Answer
(ANS) key during a call to hold the current call and allow the next
call to be answered.
A-10
A S S IG N E D N IG H T A N S W E R ( A N A )
ANA allows CO/PBX lines to be programmed to bypass the
attendant and ring directly at a selected station or tenant. A
separate Direct Inward Termination (DIT) ringing assignment is
available for Day Mode.
System Software S4000 or higher is required to support
delay ringing to ANA or ANA trunks to a tenant.
A-11
AT T E N D A N T A D D -O N C O N S O L E
This Console functions in conjunction with a Multiline Terminal
programmed as an Attendant. Each console provides access to
a maximum of 48 stations and/or outside lines. The Busy Lamp
Field status is shown as a red LED for each station or trunk.
These trunks can include CO/PBX, DID, ISDN, E&M Tie Lines,
T1 lines, and VoIP trunks. The Attendant Add-On Console also
has 12 function keys that can be used for attendant messaging or
paging access.
Four Consoles can be installed.
General Description Manual
2-7
Issue 6
Electra Elite
A-12
AT T E N D A N T C A M P -O N
This feature allows a call to be transferred to a busy station and is
used at an Attendant Position with an Attendant Add-On Console.
Press the Transfer (TRF) key on the Attendant Add-On Console
to send the camp-on tone to the busy station. When the station
receives the camp-on tone, the call rings and can be answered.
When the camped on call is not answered in a preprogrammed
time, it recalls to the Attendant Position.
A-13
AT T E N D A N T P O S IT IO N S
Any number of stations can be designated as Attendant
Positions. These stations have access to distinct Attendant-type
features. Two Attendant Positions can support two Attendant
Add-On Consoles each. Attendant features such as setting Night
Mode and System Speed Dial memory programming apply.
A-14
AT T E N D A N T S TAT IO N O U T G O IN G L O C K O U T
This feature allows an Attendant Position with an Attendant
Add-On Console to set a predetermined Code Restriction Class
Assignment to any station that is assigned on the Attendant
Add-On Console.
This allows the Attendant to set/reset
restrictions to a station to disallow outgoing calls.
A-15
AT T E N D A N T T R A N S F E R
This feature permits efficient call transfers in the system using an
Attendant Multiline Terminal equipped with one to four Attendant
Add-On Console(s). Transferred calls can be voice announced,
camped on (when the station is busy), or directly transferred to
ring at stations. After a programmed time, all unanswered
transferred calls return to the Attendant with distinct audible and
visual indications.
A-16
A U T O M AT E D AT T E N D A N T
This Attendant answers incoming CO/PBX calls and sends a
greeting message for calling parties. When the caller enters a
station number or a 1- or 2-digit number from the dial pad, as
instructed in the greeting message, the Automated Attendant
then transfers the call to a designated station or station hunt
group. The Automated Attendant can be set to provide eight
automated message levels.
A VRS(4)-U10 ETU must be installed.
System Software S5000 allows a user to specify one of eight
messages to be played for direct transfer to an extension.
2-8
Features
Electra Elite
Issue 6
A-17
A U TO M AT IC A N S W E R W I T H D E L AY M E S S A G E
This feature answers incoming CO/PBX calls and plays a
specified message to the outside caller while still ringing
designated stations. One or two messages can be played to the
outside caller.
Message(s) played are the same as the
Automated Attendant Message(s).
A VRS(4)-U10 ETU must be installed.
System Software V2.00 (S2000) or higher is required.
General Description Manual
A-18
A U T O M AT IC C A L L B A C K
After receiving a call waiting tone from a busy station, a user can
set an Automatic Callback. When both stations are idle, the
system signals the Automatic Callback originator first and, after a
response, signals the other station.
A-19
A U T O M AT IC C A L L DI S T R I B U TI O N ( A C D )
This feature permits any incoming trunk call (DIT, ANA, DID, or
CO Ring Transfer) to terminate at a prearranged ACD Group of
Agents. An incoming call is distributed to the longest idle Agent
of the ACD Group. The ACD feature has four distinct parts: Call
Distribution, Agents and Supervisor Function, Status screens and
Management Information System (MIS) reports, and Delay
Announcement. (Refer to D-2 DELAY ANNOUNCEMENT on
page 2-17). ACD does not work for any ICM call.
A-20
AU T O M AT IC DA Y/NI G H T M O D E SWIT C H I NG
This feature allows the system to be programmed to switch
automatically into or out of the Night Mode at a preprogrammed
time. Night Mode does not have to be manually set/reset daily.
After a programmed time, the system automatically switches
back to Day Mode.
A-21
A U T O M AT IC H O L D
This feature activates during an outside call when an Attendant
with an Attendant Add-On Console presses a DSS key, a Feature
Access key, or One-Touch key programmed for Direct Station
Selection or Direct Paging Access. This feature reduces the risk
of accidentally disconnecting a call and simplifies access to
various features by reducing required operational steps.
2-9
Issue 6
Electra Elite
A-22
A U T O M AT I C N U M B E R I N D I CA TI O N ( A N I) O N T 1
T1 ANI displays the calling party telephone number on the LCD of
the Multiline Terminal for incoming trunk calls on a Feature Group
D T-1 span. ANI information follows the call to wherever it is
transferred. This feature is functionally the same as Caller ID.
System Software S3000 or higher is required for incoming
only.
System Software S4500 or higher supports outgoing on
Feature Group D trunks.
A-23
A U T O M AT I C R E D I A L
Automatic Redial simplifies repetitive dialing to a busy or
unanswered outgoing call. After a busy tone or no answer is
received during a CO/PBX call, the system periodically redials the
party number while the station user monitors the call for
completion.
A-24
A U T O M AT I C R E L E A S E
This feature releases the outside line circuit after an outside party
abandons the call. For this feature to work with Loop Start
Trunks, the CO/PBX providing the outside line must provide a
timed disconnect signal. Automatic release is normally provided
on Ground Start Trunks, E&M Trunks, ISDN Trunks and Tie/DID
Lines.
A-25
A U T O M AT I C R O U T E S E L E C T I ON ( A R S)
This feature allows an outgoing line to be seized using a Trunk
Group or Route Advance Block (RAB) for each number dialed by
the user. ARS allows better use of trunks connected to the
system.
System Software S4000 or higher is required.
2 - 10
A-26
A U T O M AT I C T R U N K - TO -T R U N K T R A N S F E R
Automatic Trunk-to-Trunk Transfer allows an incoming CO/PBX
call to be automatically dialed out of the system over another
outside line to a programmed telephone number. This is
especially useful for forwarding calls to an answering service
during nonbusiness hours (i.e., nights, weekends, holidays).
B-1
BACKGROUND MUSIC OVER EXTERNAL SPEAKERS
Background music over external speakers is integrated with the
three-zone paging system that is provided by the ECR-U10 ETU.
The connection does not require an external relay system. When
a zone (or all zones) is connected to paging, the Paging System
BGM is turned off automatically.
Features
Electra Elite
General Description Manual
Issue 6
B-2
BACKGROUND MUSIC – MULTILINE SPEAKER
Background music is provided through the station speaker when
the station is idle. A loop-start COI port can be used as an
alternate background music source when a Valcom V-9941A unit,
or equivalent, is provided. Music stops when the terminal is in
use.
B-3
BARGE-IN
This feature allows selected Multiline Terminal users in the
system to override another station user conversation with or
without alerting that station user.
The alert tone is a
programmable option.
B-4
BATTERY BACKUP - SYSTEM MEMORY
A battery on the CPUB( )-U10 ETU retains System Program
Memory during a power outage. When fully charged, the battery
maintains backup power for approximately 21 days. System
Data, Speed Dial Memories, and Clock/Calendar are among the
functions protected by the backup battery. When power is
restored, the system returns to normal operation. The battery is
continuously charged while the system is operating on
commercial power.
B-5
BATTERY BACKUP - SYSTEM POWER
A built-in battery provides complete system operating power for
approximately 30 minutes during commercial power outages.
When optional (locally provided) batteries are connected and fully
charged, full system operation can be maintained for an extended
time. Actual time depends on system configuration, traffic
conditions, and the capacity of the batteries being used. The
built-in or external battery is continuously charged while the
system is operating on commercial power.
B-6
BUSY LAMP FIELD ON MULTILINE TERMINALS
The BLF feature indicates station status with an LED. The LED
lights when Feature Access keys and One-Touch keys are
programmed for Direct Station Selection (DSS). The 32-key
Electra Elite Multiline Terminals, 32-key Dterm Series E Multiline
Terminals, and Electra Professional ETW-16DD-1/2(BK)/(SW)
are the only terminals supporting BLF on One-touch keys. This
allows Multiline Terminal users to determine at a glance if a
station is in use.
2 - 11
Issue 6
Electra Elite
C-1
CALL ALERT NOTIFICATION
This feature allows a station user to receive an alert tone, flashing
ICM, Large LED, and LCD identification when an incoming caller
has called and the user station is busy. This allows the station
user to put the current call on hold to answer a second call to
increase call handling abilities.
C-2
CALL APPEARANCE (CAP) KEYS
This feature automatically places an outside call on a Call
Appearance Key if the call is answered. These keys can be
assigned on any Multiline Terminal. The user can press the
applicable CAP that is flashing on any station with the same
appearance to retrieve the call. This feature allows efficient call
handling when numerous CO calls are received with only a
limited number of available CO line key appearances.
C-3
CALL ARRIVAL (CAR) KEYS
CARs are software extensions. A Call Arrival Key is assigned to
a line key and can appear and ring on an individual or multiple
stations. When a call is directed to the CAR, any station with the
CAR appearance can answer that call. This ensures that every
call is answered promptly. CAR keys use system extension
numbers and are assigned in groups of four.
Call Arrival and Call Appearance keys often work together to
provide solutions to unique applications.
C-4
CALLBACK REQUEST
A Callback Request can be set to any Multiline Terminal to notify
the user that another station wants a call returned. Users of
Multiline Terminals can receive a maximum of three Callback
Requests from other station users. Nondisplay Multiline Terminal
users receive a Feature (or FNC) LED indication when a
Callback Request is set. Single Line Telephone users can set but
not receive a Callback Request.
C-5
CALLER ID INDICATION
This feature displays the calling party telephone number or name
on the LCD of the Multiline Terminal for incoming CO calls. Up to
16 extensions can display Caller ID on incoming calls, and after
the call is answered, Caller ID can be displayed at the station that
has the CO call.
System Software S4000 or higher is required to allow the
name and number to be displayed at the same time.
2 - 12
Features
Electra Elite
Issue 6
C-6
CALLER ID CALL RETURN
The Caller ID Call Return feature allows the voice mail system to
use Caller ID information in a message to call back and connect
to the applicable calling party that left the message. After the
called party hangs up or the internal party decides to end the call,
the voice mail user is returned to checking messages.
System Software S5500 or higher is required.
FMS Voice Mail System Software Q revision 05931 database
version 6.68 or higher is required.
VMS Voice Mail System Software Q revision 00931 database
version 6.68 or higher is required.
C-7
CALL FORWARD - ALL CALL
This feature forwards all calls directed to a station, to another
station, Voice Mail system, or to the Attendant. This allows a
station to be left unattended and still have the calls answered at
another location. Call Forward - All Call can be set or canceled at
the destination station. Attendant Positions can be used to
cancel Call Forward - All Call system-wide.
C-8
CALL FORWARD - BUSY/NO ANSWER
This feature forwards calls directed to a station, to another
station, Voice Mail system, or to the Attendant Position when
there is a Busy or Ring No Answer condition. This allows calls to
be routed to another station or to the Attendant Position.
C-9
CALL FORWARD - CENTREX
The Call Forward Split for Centrex feature allows a station to
forward an incoming Centrex CO call to an outside location using
the same Centrex CO line to free the line for additional use.
C-10
CALL FORWARD - DISPLAY
When a call is forwarded to a Multiline Terminal, the forwarding
indication with the forwarded station number is shown on the
Multiline Terminal display. The following incoming calls are
supported: DIT, ANA, AA Transfer, DID, TIE, and SCD.
System Software S2000 or higher is required.
General Description Manual
2 - 13
Issue 6
Electra Elite
C-11
CALL FORWARD - OFF-PREMISE
Call Forward – Off-Premise allows a station to forward an internal
or outside call to an off-premise destination, using various trunk
types in the Electra Elite System.
System Software S4000 or higher
Forward-Off-Premise on Call Arrival keys.
C-12
permits
Call
CALL FORWARD - SPLIT
This feature allows a station to forward internal or external calls to
different locations, such as Voice Mail, Off Site, Attendant
Position or another station. Split Forwarding is allowed for All
Call, Busy, or Ring/No Answer to provide more efficient call
processing.
System Software S5000 or higher is required.
2 - 14
C-13
CALL PARK - SYSTEM
This feature allows the user to place a call into one of 10 common
Call Park - System locations from any station in the system. This
feature allows the call to be removed from the station and frees
that station to answer other calls. The call can be retrieved from
System Call Park from any station in the system.
C-14
CALL PICKUP DIRECT
This feature allows a station user to answer any call directed to
another station. This permits efficient handling of calls that are
directed to unattended stations.
C-15
CALL PICKUP GROUP
Any station user can answer a call intended for another station
user either in their programmed Call Pickup Group (Tenant
Assignment) or another Tenant Group, depending on the Call
Pickup Access Code used. Incoming ringing outside calls to a
station can be answered by any station in the same Call Pickup
Group or by stations in other Tenant Groups. The system can be
subdivided into 48 separate Tenant Groups, each with its own
outside line assignments.
C-16
CENTRALIZED VOICE MAIL
Centralized Voice Mail allows up to 17 systems that can be
connected by Analog or Digital T1 Lines to share one Voice Mail
(VM) system. This feature allows VM Box access from Intercom
(ICM)/CO/Automated Attendant, VM message LED indication,
and Call Forward - Off Premise to a VM port. The Elite system
communicates MW LED, Mailbox and other information using
DTMF Signaling between two Elite systems.
Features
Electra Elite
Issue 6
C-17
CLASS OF SERVICE
This feature allows or denies the user access to several features.
Various Class of Service combinations can be programmed.
Stations are then assigned to these different Class of Service
assignments.
C-18
CLOCK/CALENDAR DISPLAY
The Clock/Calendar Display is available on Multiline Diplay
Terminals. This feature displays the time and day of the week on
the LCD and is programmable from the first two station ports in
the system.
Using System Software S6000 or higher, the system can
automatically adjust the clock for Daylight Savings Time.
C-19
CODE RESTRICTION
Code Restriction is an advanced method to restrict outgoing calls
based on the first eight digits dialed. Code Restriction denies
outside calls based on number dialed over a trunk group, and
accommodates equal access to Other Common Carriers (OCCs)
and CO Feature Codes. This eliminates unauthorized calls and
configures system calling functions to provide cost control.
C-20
CO/PBX TIE LINE DIGIT RESTRICTION
This feature lets the user restrict the number of digits that can be
dialed from a station on an outside line to eliminate unauthorized
calls.
C-21
COMPUTER TELEPHONY INTEGRATION (CTI)
CTI integrates computers and telephones to allow access of
sophisticated communication services using telephone lines. The
Telephony Application Programming Interface (TAPI) supports
speech and data transmission, allows a variety of attachment
devices, and supports complex functions such as conference
calls, call waiting, and Voice Mail. Through TAPI, all elements of
telephone usage, including simple dial and voice calls, can be
controlled by Windows 95 and higher Windows versions.
CTI is implemented using a PC Telephony Board or a Computer
Telephony Adapter (CTA).
This PC Telephony Board is a multifunction PC-AT add-in card
with telephone, sound system, fax and modem abilities.
The PC board is a telephone augmented by the functionality of a
personal computer and allows telephone operations using a
handset or headset. The separate elements of telephony,
General Description Manual
2 - 15
Issue 6
Electra Elite
multimedia audio, and fax/data are tied together as a single
integrated platform. The PC board supports DTP and DTU
Multiline Terminals.
The CTA can be attached to the Electra Elite terminals to provide
a serial RS-232 connector to the PC that allows TAPI applications
to control telephony features of the KSU.
System Software S4000 or higher is required to attach the
CTU(C)-U or CTU(S)-U Unit to a DTP or DTU terminal to
provide a Universal Serial Bus (USB) connection to the PC
that allows TAPI applications to control telephony features
on the KSU.
C-22
CONSECUTIVE SPEED DIAL
This feature provides System Speed Dial, Station Speed Dial,
and manual dialing for all stations consecutively. Complicated
dialing sequences are simplified. This feature eases access to
secondary common carriers, credit card verification, and other
applications requiring entry of authorization codes, or customer
numbers.
C-23
CORDLESS TELEPHONE CONNECTION
Using an ADA(2)-W(BK)/(SW) Unit for Electra Professional
terminals or APR/APA-U Unit for Electra Elite terminals, a
cordless telephone (2500-type) can be connected to a Multiline
Terminal. System Programming defines whether or not the
cordless telephone rings when calls are directed to the Multiline
Terminal associated with it. The SLI(8)-U10 ETU also supports
cordless telephones, but this feature refers to Multiline Terminal
cordless connection.
System Software S5500 or higher allows a hookflash from a
Single Line Telephone connected to an APR/APA-U Unit.
C-24
CORELINE - (LAN/Station Cable Integration)
Coreline allows the Multiline Terminal cable to be integrated with
a 10Base-T cable. A single cable runs from the KSU to the
station and LAN terminal. To support this a VDH2(8)-U10 ETU is
used instead of the ESI(8)-U10 ETU in the KSU and a VDD-U
Unit is installed at each station.
The VDH2(8)-U10 ETU is an ESI(8)-U10 ETU with a LAN HUB
mounted on board. Ports 1~7 can be LAN/Station cable
integrated or just a LAN cable. Port 8 is used for LAN/Station
cable integration or cascading HUBs (either another
VDH2(8)-U10 ETU or external HUB) together. A 10Base-2
2 - 16
Features
Electra Elite
Issue 6
connector mounted on the VDH2(8)-U10 ETU can also be used
to cascade HUBs. In this case, the eighth port can still be used
for Coreline (LAN/station port).
C-25
CUSTOMIZED MESSAGE
A station in Do Not Disturb can select a Customized Message
that is displayed at Multiline Display Terminals when an internal
call is made to that station. The message (10 messages can be
Programmed) remains displayed on the LCD of the Multiline
Terminal where the message was set.
D-1
DATA LINE SECURITY
This feature protects any station port from receiving audible tones
(such as camp-on or override tones) and denies a station from
barging in while busy to prevent disruption of data transmission
when using a modem or fax (facsimile) machine.
D-2
DELAY ANNOUNCEMENT
Delay Announcement activates when an incoming call to an
Automatic Call Distribution (ACD) or Uniform Call Distribution
(UCD) group encounters all ACD/UCD stations busy or receives
no answer within a programmed time. The call is queued and
receives a recorded announcement after a programmed time.
First and second Delay Announcements are available. The
incoming call can be Direct Inward Termination (DIT/ANA), CO
Ring Transfer, Automated Attendant Transfer, or DID/Tie line.
D-3
DELAYED RINGING
Delayed Ringing allows programmed secondary answering
positions to ring on incoming calls after a programmed time. This
feature applies to CO/PBX lines, Secondary Incoming
Extensions, and Call Arrival (CAR) Keys.
D-4
DIALED NUMBER INDICATION SERVICE(DNIS)
This feature allows a name to be assigned to inbound DID digits
to allow more efficient call handling.
System Software S5000 or higher is required.
General Description Manual
D-5
DIAL 0 FOR ATTENDANT
Stations can dial 0 to access a system Attendant Position.
D-6
DIGIT INSERTION
This feature provides user friendly operation when the system is
installed behind a PBX or Centrex Central Office. When a system
user originates an outgoing call, the system automatically inserts
the PBX/Centrex Trunk Access Code. This feature saves the
user from dialing an additional Access Code.
2 - 17
Issue 6
Electra Elite
D-7
DIGITAL LINE EXTENDER (D term EXTENDER PLUS)
Dterm ISDN EXTender Plus allows a user with an NEC Multiline
Telephone to make/receive calls from a remote location while
maintaining a station appearance from the office KTS and allows
data access to the office LAN.
D-8
DIGITAL VOICE MAIL (DVM)
The VMS(2)/(4)/(8)-U10 ETU, FMS(2)/(4)/(8)-U10 ETU, CTI(4)/
(8)/(12)/(16)-U10 ETU, or ElectraMail VMS provide Digital Voice
Mail Service, Automated Attendant (AA), Audiotext, Fax
Detection, Message Notification, Live Record, and Centrex
Transfer. The VMS(2)/(4)/(8)-U10 ETU is a complete voice mail
application (EliteMail) built on a single ETU. This method has
advantages that include tighter application integration and built-in
battery backup for the complete system.
System Software S3000 supports only 8 DVM ports.
System Software S4000 or higher is required to support 16
DVM ports.
System Software S5000 or higher provides a Digital Voice
Mail Centrex Transfer feature that allows the SLT Hookflash
dial access code to be accessed by a Digital Voice Mail
(DVM) port to send a Hookflash to the outside network.
System Software S6000 or higher is required to support 32
Digital Voice Mail (DVM) ports.
D-9
DIRECT INWARD DIALING (DID)
Direct Inward Dialing (DID) lines can be connected to the system.
With DID, incoming calls from the CO can reach any station in
the system without Attendant intervention.
System Software S4000 or higher allows sending DID calls
to a tenant.
System Software S5000 or higher allows limiting the number
of incoming DID calls to a tenant.
D-10
2 - 18
DIRECT INWARD SYSTEM ACCESS (DISA)
Direct Inward System Access (DISA) allows an outside caller to
access the system from an outside line without Attendant or
station assistance. The outside user may originate a call over any
system facility such as a Tie line network or CO/PBX trunk after
successfully entering a password.
Features
Electra Elite
Issue 6
D-11
DIRECT INWARD TERMINATION (DIT)
Direct Inward Termination (DIT) allows CO/PBX lines to be
programmed to bypass the Attendant and ring directly at stations
or tenants. A separate Assigned Night Answer (ANA) ringing
assignment is available. A System or Tenant group can be set to
the Night Mode independently.
System Software S4000 or higher supports delay ringing to
DIT or to DIT trunks to a tenant.
D-12
DIRECT PAGING ACCESS
The Attendant Add-On Console Direct Station Selection/Busy
Lamp Field (DSS/BLF) keys allow direct access to Internal or
External Page Zones or All Call Paging. Feature Access and
One-Touch keys on the Multiline Terminals can be used. for
Direct Paging Access.
D-13
DIRECT STATION SELECTION
This feature allows all Multiline Terminal users to press only one
key to make station calls.
D-14
DISTINCTIVE RINGING
This feature distinguishes between internal and incoming outside
calls and provides distinct audible ring signals and patterns.
System Software S5000 or higher allows Distinctive Ring
Patterns to be assigned per outside CO line or per
telephone.
D-15
DO NOT DISTURB (DND)
This feature temporarily eliminates all audible signals for
incoming calls to isolate the station from others in the system.
D-16
DOOR LOCK RELEASE RELAYS
The DPH(4)-U10 ETU provides four doorphones and four Door
Lock Release Relays. While a station user is talking to a
Doorphone, an Access Code can be dialed to operate the relay
associated with that Doorphone.
The time the door lock release is active depends on the digit code
dialed.
General Description Manual
2 - 19
Issue 6
Electra Elite
D-17
DOOR/MONITOR TELEPHONE
A DPH(4)-U10 ETU is required for this feature. Up to four
DP-D-1A doorphones can be installed per system. A doorphone
can be called or answered individually or be used as a room
monitor. While user is talking to a doorphone, a door lock release
relay can also be activated.
D-18
DP TO DTMF SWITCHING
DP to DTMF Switching is required for systems connected to Dial
Pulse (DP) Tie lines that communicate with computers that
require DTMF signaling.
A TLI(2)-U10 ETU or DTI-10/20 ETU must be assigned to
support Tie lines.
D-19
DROP KEY
The Drop Key abandons a call while retaining the PBX/Centrex
line for originating another call. The Drop Key is provided by
programming a Feature Access or One-Touch key. This feature
allows the Recall key to provide a hookflash to the PBX or
Central office.
D-20
Dterm ANALOG CORDLESS TERMINAL
The DTR-1R-1(BK) TEL terminal uses 2.4 GHz Digital Spread
Spectrum (DSS) Technology and is connected to an analog port
using SLI(4)/(8)-U10 or OPX(2)-U10 ETU, SLT(1)-U10 ADP, or
an APR/APA-U Unit connected to a multiline terminal. This
terminal does not have an LCD display. The following keys are
included: talk, memory, flash, redial, pause, tone, mute, and
channel.
The 2.4 GHz frequency range provides secure conversation with
the clarity of digital sound and reduced interference. The
operating range is 50 to 250 feet.
D-21
2 - 20
Dterm CORDLESS TERMINAL
The ETW-4R-1(BK) TEL, Dterm Cordless Terminal, or the
DTU-4R-1(BK) TEL Cordless Lite Terminal can be connected to
the Electra Elite system in tandem with a Multiline Terminal. The
Cordless Terminal has a 10-digit, 2-Line LCD and TALK, TRF,
HOLD, CNF, SPD, MUTE, and R/VOL keys. The Cordless Lite
Terminal has a 16-digit, 2-line LCD and talk, transfer, hold, conf,
mute, chan, and vol keys. The D term Cordless or Cordless Lite
Terminal user can use a key on the Base Unit to switch between
cordless and the Multiline Terminal connected to it. The
Features
Electra Elite
Issue 6
ETW-4R-1(BK) TEL uses 900 MHz Digital Spread Spectrum
(DSS) technology providing improved voice and audio quality
over greater distances than traditional cordless telephones.
D-22
Dterm CORDLESS II TERMINAL
The DTR-4R-1(BK) TEL uses 900 MHz Digital Spread Spectrum
(DSS) Technology and must be connected in tandem to a
Multiline Terminal. This terminal has a 16-digit by 2-line LCD
display, the following keys: HOLD, CONF, TRANSFER, TALK,
CHAN, REDIAL, four function keys with a red LED, and four
status indicators: Handset icon+TALK, Bell icon+OFF, battery
icon+LOW, and an envelope icon.
This terminal can be switched between cordless and the Multiline
Terminal connected to it using a key on the base unit.
General Description Manual
D-23
Dterm HANDSET CORDLESS
The DTP-16HC-1(BK) TEL is a stand-alone telephone with a
direct connection to one digital port on the ESI(8)-U10 ETU. An
installed ACA-U is required for each terminal.
E-1
ELAPSED CALL TIME
This feature provides each Multiline Terminal with an LCD
indication to show the time the station has been connected to an
outside line.
E-2
ELECTRONIC VOLUME CONTROL
This feature is provided on all Multiline Terminals to allow easy
changes to the LCD contrast on Display Multiline Terminals,
Off-Hook Ringing volume, Station Ringing volume, and handset/
station speaker volume control.
E-3
E&M TIE LINES (4-WIRE)
E&M Tie Lines (4-Wire) can be connected to the system to
provide access to and from remote systems and facilities. The
system can receive and/or transmit DTMF or Dial Pulse signals
on E&M Tie Lines.
E-4
ELECTRA PROFESSIONAL TERMINAL MIGRATION
This feature allows an Electra Elite customer to protect their
terminal investment when purchasing an Electra Elite 192
system. Electra Professional Multiline Terminals can be easily
used with Electra Elite. With very few exceptions, all terminal
features and abilities possible on Electra Professional Level II/IIA/
120 are also possible with the Electra Elite.
2 - 21
Issue 6
Electra Elite
E-5
ELITE ACD PLUS
Elite ACD Plus is an Automatic Call Distribution ETU
[ACD(8)-U10] that supports up to 40 agents and 12 supervisors
logged on at the same time. This feature allows any incoming
DIT, ANA, DID, or CO Ring Transfer call to terminate at a
programmed ACD group of agents. The incoming call is either
distributed to the agent that has been idle the longest or in
accordance with a programmed preference level. Operation
includes Automated Attendant (AA), ACD only, or both AA and
ACD.
A Local Area Network (LAN) is used to allow one administrator
and five PCs to monitor statistics and generate reports.
System Software S4500 or higher is required.
E-6
EMERGENCY 911 - CUT THROUGH
When all trunks that belong to the Dial Access Code 9 are busy,
and a 911 call is placed, an assigned trunk in the Trunk Group/
Route Advance Block is dropped and accessed again by the
system to place the 911 call.
System Software S5500 or higher is required.
E-7
ENHANCED 911
The Electra Elite system supports the Enhanced 911 feature by
defining an available loop start trunk as a CAMA or an ISDN PRI
trunk. When a station user dials 911, 9+ 911, or CO line key +
911, the E911 trunk is selected and the Public Safety Answering
Point (PSAP) is called.
The PSAP is provided callback
information generated from the E911 trunk. The Electra Elite
system administrator must maintain and update the callback
telephone number database per station.
System Software S3000 or higher is required to support the
CAMA trunk.
System Software S4500 or higher is required to support the
ISDN PRI trunk.
E-8
2 - 22
EQUAL ACCESS ACCOMMODATION
This feature permits Speed Dial memories and Code Restriction
processes to be applied to CO/PBX lines that provide access to a
Specialized Common Carrier (SCC).
Features
Electra Elite
Issue 6
E-9
EXTERNAL TONE RINGER
This feature provides a common audible tone signal with relay
contacts for control when incoming CO/PBX calls are received in
Day and Night Mode. The relay contact closures may also be
used for external bells or chimes.
When an Attendant is not available, a station user may respond
to the external ring signal and answer incoming calls. This
feature provides for wide area coverage or loud ringing for noisy
locations.
An ECR-U10 ETU must be installed.
E-10
EXTERNAL ZONE PAGING (MEET-ME)
This feature allows for up to three zones of External Zone Paging
plus All Zone External Paging. The user can locate personnel
quickly using external paging. An external speaker can be
installed in a noisy area where a telephone would not be
appropriate. All Zone External Paging enables emergency
announcements to be made to all areas quickly. The Meet-Me
function allows the paged party to quickly respond to the paged
call.
An ECR-U10 ETU and a 1- or 2-way amplifier must be
installed.
F-1
FACSIMILE CO BRANCH CONNECTION
This feature provides for branch connection of a locally provided
facsimile machine to CO/PBX lines. Additional CO/PBX lines are
not required. The facsimile shares the last CO/PBX line on the
COI(4)-U10 ETU, COID(4)-U10 ETU, or COIB(4)-U10 ETU.
System Software S2000 or higher is required.
F-2
FEATURE ACCESS - USER PROGRAMMABLE
The User Programmable - Feature Access keys and One-Touch
keys on the Multiline Terminals can be used for System/Station
Speed Dial and many system features.
System Software S4500 or lower supports 10 Feature
Access Keys.
System Software S5000 or higher supports 16 Feature
Access Keys.
General Description Manual
2 - 23
Issue 6
Electra Elite
F-3
FLEXIBLE LINE ASSIGNMENT
Each Multiline Terminal has complete flexibility of line key
assignments to meet individual needs.
Functions can be
programmed on Flexible Line Keys, including DSS numbers and
a variety of Feature Access Codes to simplify the use of these
functions. Outside line appearances and Secondary Incoming
Extensions can also be assigned to Flexible Line Keys.
System Software S4500 or lower supports 10 Feature
Access Keys.
System Software S5000 or higher supports 16 Feature
Access Keys.
2 - 24
F-4
FLEXIBLE NUMBERING PLAN
This plan is automatically assigned by the Resident System
Program when the system power is first turned on. The Station
Numbering Plan may be changed using System Programming to
fit the customer needs. A station can be assigned a 2-, 3-, or
4-digit station number. An Automated Attendant Numbering Plan
is also available in the Flexible Numbering Plan.
F-5
FLEXIBLE RINGING ASSIGNMENT
Flexible Ringing Assignments for incoming outside calls and
Secondary Incoming Extension appearances can be
programmed to ring at specified Multiline Terminals. Separate
day and night ring assignments are available, and Delayed
Ringing is an option for Multiline Terminals.
F-6
FLEXIBLE TIMEOUTS
This feature provides a variety of timeouts in the Resident
System Program to allow the system to operate without initial
programming. The system timeouts can be changed to meet the
customer needs according to the requirements of the system
application.
Some timeouts make the system operate to
customer specifications such as hold, recall, transfer recall or
delayed ringing. Others are more technical and are used for
optimum system performance in the existing network
environment.
F-7
FULL DUPLEX HANDSFREE
The HFU-U Unit is an add-on device to the Electra Elite Multiline
Terminals that provides a full duplex speakerphone for small
conference rooms. An external microphone is also provided that
has a push-to-mute control button that must be held down to turn
the microphone off.
Features
Electra Elite
General Description Manual
Issue 6
F-8
FULL HANDSFREE OPERATION
This half-duplex ability is included with all Multiline Terminals for
internal and outside calls. The MIC ON/OFF key or Feature
Access Code allows microphone muting. With the addition of an
HFU-U Unit, full-duplex operation is possible.
G-1
GENERAL PURPOSE RELAYS
When an ECR-U10 ETU is installed, two general purpose relays
are provided that are controlled by access code for multiline
Terminals or by key control. The relays remain activated until
deactivated by the station user.
G-2
GROUND START TRUNKS
Ground Start Trunks can be connected to the system. Trunks are
Assigned as Ground Start per trunk (using switch settings) at the
associated COI(8)-U10 or COIB(4)-U10 ETU. Ground and Loop
Start Trunks can be mixed in the system per trunk. Ground Start
Trunks are provided with line supervision to reduce call collisions.
G-3
GROUP LISTENING
This feature allows others in the room to hear a conversation over
the built-in speakerphone of a Multiline Terminal. The user can
continue to talk on the handset or headset. The electronic
volume control can be used to adjust speaker volume.
H-1
HANDSET MUTE
Handset Mute is provided to most terminals connected to the
Electra Elite system. While talking on the Multiline Terminal
handset, a station user can dial a feature code or press the MIC
button to mute the transmit speech path. The station user can still
hear the outside (or intercom) voice.
H-2
HANDSFREE ANSWERBACK
Each Multiline Terminal has a microphone for Handsfree
Answerback of internal voice calls.
Microphone status is
indicated by the MIC LED on each Multiline Terminal. The MIC
key or Feature Access Code mutes the microphone to ensure
privacy.
H-3
HANDSFREE DIALING AND MONITORING
This feature enables all Multiline Terminal users to dial and
monitor calls without using the handset. This feature frees the
user to perform other tasks while waiting for a call to be answered
or while on hold. The electronic volume control can be used to
adjust Monitor volume.
2 - 25
Issue 6
Electra Elite
H-4
HEADSET CONNECTION (BUILT IN)
A headset can be connected directly to an Electra Elite Multiline
Terminal or it can be connected to an Electra Professional
Multiline Terminal using the ADA(1)-W(BK)/(SW) Unit. This
eliminates the need for an external headset switch. A headset
ON/OFF key can be assigned to the terminal to allow easy
operation of the headset.
H-5
HOLD WITH RECALL (EXCLUSIVE AND NON-EXCLUSIVE)
A Station user can place a call on Hold to free the station for other
calls. A Multiline Terminal user can use Exclusive Hold (call
picked up only where it was put on hold) and Non-Exclusive Hold
(call picked up at any station that has access to that line). A
Single Line Telephone user can place calls on Exclusive Hold.
A call on hold for longer than a preprogrammed interval
generates a recall at the originating station. When the recalled
Multiline Terminal is idle, an audible signal and an LCD indication
(when equipped) are provided to indicate that the line is recalling.
H-6
HOT LINE
This feature enables a station user to automatically dial an
outside number or another station when the station goes
off-hook. This feature is provided for Multiline Terminals and
Single Line Telephones.
H-7
HOWLER TONE SERVICE
This feature provides a howler tone when a station remains
off-hook after a call is completed or when a station is off-hook and
digits are not dialed within a predetermined time.
I-1
I-HOLD INDICATION
This feature provides a green LED line key indication for calls
held at a Multiline Terminal. Calls held at other stations provide a
red LED line key indication. This feature allows for easy
identification of calls the user placed on hold.
I-2
INCOMING CALL IDENTIFICATION
Incoming Call Identification (provided for Internal Ring Transfer,
Call Forward, and CO Transfer Ring) displays caller name or
station number on Multiline Terminals with an LCD. Internal calls
are identified by caller name and station number. A ringing Tie
line/DID call generates a display on the LCD of the line number.
When Caller ID is provided, the CO incoming caller directory
number or name is displayed.
2 - 26
Features
Electra Elite
Issue 6
System Software S4000 or higher allows both name and
number to be displayed by Caller ID.
I-3
INCOMING TRUNK NAME OR NUMBER DISPLAY
Incoming Trunk Name or Number Display allows names or
numbers to be assigned to each trunk of the system. These
names or numbers appear on the Multiline Terminal LCD when
receiving an incoming call.
System Software S2000 or higher is required for the
Incoming Trunk Name feature.
General Description Manual
I-4
INTERNAL VOICE/TONE SIGNALING
Internal Voice/Tone Signaling allows a Multiline Terminal user to
be signaled on incoming internal calls by voice announcement or
by ringing, depending on System Programming. The caller can
dial an additional digit to switch a voice announcement call to a
ringing call, or switch a ringing call to voice announcement. This
feature allows Voice/Tone switching from the calling side only.
I-5
INTERNAL ZONE PAGING (MEET-ME)
This feature allows for up to three zones of internal paging. The
zones, consisting of Multiline Terminals, can be paged
individually or all zones can be paged at once. Any station user
can answer the page and speak privately to the originator of the
page with the Meet-Me feature.
I-6
ISDN-BRI TRUNK
Integrated Service Digital Network - Basic Rate Interface
(ISDN-BRI) is a Public Switched Telephone Network (PSTN)
service that provides two B channels and a D channel, commonly
called 2B+D. When used for voice call trunking, the two B
channels provide two CO/PBX connections. Caller ID is usually a
standard feature on ISDN-BRI provided trunks. The Electra Elite
192 System supports National ISDN-1(NI-1) protocol. This
interface provides voice communication only.
I-7
ISDN-PRI TRUNK CONNECTIONS
Integrated Services Digital Network - Primary Rate Interface
(ISDN-PRI) is a Public Switched Telephone Network (PSTN)
service that provides 23 B channels and a single D channel,
commonly called 23B+1D, for trunking. When used for voice call
trunking, the B channels provide 23 CO/PBX or DID connections.
2 - 27
Issue 6
Electra Elite
Automatic Number Indication (ANI) is usually a standard feature
on ISDN-PRI provided trunks. ANI displays the telephone
number of the calling party on the LCD of the Multiline Terminal
for incoming calls.
System Software S4000 or higher is required.
Implementation of ISDN-PRI features is described below:
2 - 28
PRT(1)-U10, Firmware Version 1.00 and System Software
S3000 Version 3.01 Initial Release CO Line emulation only.
PRT(1)-U10, Firmware Version 2.00 and System Software
S4000 or higher supports the Call by Call and DID functions.
PRT(1)-U10, Firmware Version 2.10 and System Software
S4500 or higher supports the E-911 service using PRI.
PRT(1)-U10/20, Firmware Version 3.50 or higher and System
Software S4000 or higher supports Caller ID Name.
PRT(1)-U10/20, Firmware Version 3.50 or higher and System
Software S6000 or higher supports Calling Party Number
(CPN) presentation from the station.
I-8
I-USE INDICATION
This feature provides a green LED line key indication for the line
being used on Multiline Terminals. Other busy line keys are
shown with a red LED. This quickly identifies the line being used
by the station user.
K-1
KEY FUNCTION/MULTIFUNCTION REGISTRATION
The system can be registered as either a Key Function (KF) or a
Multifunction (MF) telephone system. This feature is set using a
switch on the CPUB( )-U10 ETU during installation.
L-1
LARGE LED INDICATION
All Multiline Terminals have a Large LED to indicate incoming
calls or messages that are sent from the Attendant or a Voice
Mail system.
L-2
LAST NUMBER REDIAL
This feature allows user to press the Redial (or LNR/SPD) key,
and press , to redial the last outside number the user dialed. This
is useful when a busy or no answer is received when trying to
place a call.
Features
Electra Elite
Issue 6
L-3
LEAST COST ROUTING (LCR)
This feature routes outside calls to the least expensive route
available. The MIFM-U10 ETU with KMM(1.0)U provides cost
effective call routing based on the time of day, day of week, and
Central Office number dialed. This option minimizes costs by
automatically selecting the least expensive available connection
for outgoing calls.
L-4
LIVE MONITORING
An Electra Elite Multiline Terminal user can listen to voice mail
messages as the message is being recorded by the EliteMail
VMS. Live Monitoring is password protected and can be used in
automatic or manual mode. When Live Monitoring is in use, the
audio is played from the Multiline Terminal Speaker. The terminal
user can pick up the handset and speak to the caller anytime
during the recording.
System Software S3000 or higher and Q3XX EliteMail
software are required.
L-5
LOOP START TRUNKS
Loop Start Trunks can be connected to the Electra Elite system.
Loop Start is assigned per trunk at the associated ETU. Ground
Start and Loop Start Trunks can be mixed in the system per trunk.
COI(8)-U10, COID(8)-U10, COID(4)-U10, and COI(4)-U10 ETU
are Loop Start only. The COIB(4)-U10 ETU can be used for
either Loop Start or Ground Start in COI or COID mode.
M-1
MESSAGE DISPLAY BOARD
The Message display Board indicates voice mail messages left
for those without telephones. Message Display Boards include a
basic board and expansion boards. Each basic and expansion
board provides up to eight messages.
System Software S2000 or higher is required.
General Description Manual
M-2
MESSAGE WAITING
Message Waiting is set from the Attendant Add-On Console or
from a Voice Mail Unit to allow the large LED to provide a
distinctive message indication to the station. The station user is
alerted to contact the Attendant or Voice Mail Unit for the
message.
M-3
MICROPHONE CONTROL
This feature allows microphone control with ON/OFF status
indication on all Multiline Terminals. A Flexible Line key or
One-Touch key programmed for Microphone Control or an
2 - 29
Issue 6
Electra Elite
Access Code is used to mute the microphone for privacy during
incoming voice announcement calls and during calls using the
built-in speakerphone.
M-4
MULTILINE CONFERENCE BRIDGE
Multiline Conference Bridge allows any intercom or outside caller
to call the CNF(8)-U10 ETU to place a multiparty conference call.
Each CNF(8)-U10 ETU supports one 8-party conference or two
4-party conferences regulated by a switch setting.
Two
CNF(8)-U10 ETUs may be installed. DSP based amplification
provides a higher quality conference call. This new feature can
be used with any version of software on the Electra Elite 48- or
192-port system.
M-5
MULTILINGUAL LCD INDICATION
The Multilingual LCD Indication provides the option for English,
French, Japanese, or Spanish characters on Multiline Terminals
that have an LCD. The language selection is made per station
using System Programming.
Please refer to the EliteMail VMS/Limited features for its
multilingual capabilities. This is necessary as the EliteMail
controls the voice mail softkey LCD.
System Software S3000 or higher is required to display
Japanese and Spanish.
M-6
MULTIPLE TRUNK GROUPS
A maximum of 32 Trunk Groups may be assigned. Each group
can have a separate Trunk Group Access Code. Assigning Trunk
Groups provides access to different types of outside trunks. With
Tenant Service, different tenants can be programmed to access
only their Trunk Group.
M-7
MUSIC ON HOLD
A locally provided music source or an internal music source can
be used to supply music to parties on hold, to assure them that
they are still connected to the system.
System Software S4000 or higher is required to allow CO
ports to provide multiple music sources to different COs in
the system.
N-1
2 - 30
NESTING DIAL
Multiline Terminal users may store up to four System or Station
Speed Dial numbers in one Station Speed Dial buffer. The user
can press the Redial (or LNR/SPD) key and dial a single Station
Speed Dial buffer number to successively access all four buffers.
Features
Electra Elite
Issue 6
N-2
NIGHT CALL PICKUP
This feature functions when the system is in Night Mode and an
incoming call rings in. When a Night Chime is ringing, a station
user can dial the Night Call Pickup Access Code or press a
Feature Access key programmed for Night Call Pickup to answer
incoming calls.
N-3
NIGHT CHIME
This feature provides a common audible tone signal with one
relay contact for control when incoming CO/PBX calls are
received in Night Mode. The relay contact closure may also be
used for external bells or chimes. The Night Chime feature is
used after working hours to alert night personnel of incoming
outside calls.
An ECR-U10 ETU must be installed.
N-4
NIGHT TRANSFER
Attendant Positions (with or without Attendant Add-On Consoles)
can place the system in or out of Night Mode. This changes the
ring assignment of CO/PBX lines, activates ANA Assignments,
Night Call Pickup, Night Chime, Code Restriction Class
Assignments, and Automated Attendant messages. This feature
can operate system-wide or per tenant.
O-1
OFF-HOOK RINGING
This feature alerts a Multiline Terminal user that an incoming
outside call is ringing to that station during another call. Off-Hook
Ringing is provided through the built-in speaker of the Multiline
Terminal and at a lower volume than On-Hook Ringing.
O-2
OFF-PREMISE EXTENSION
This feature allows the connection of a standard DTMF Single
Line Telephone, located remotely from the main installation site,
to access the system features with the same abilities as an
on-premise Single Line Telephone.
An OPX(2)-U10 ETU must be installed.
O-3
General Description Manual
Message waiting lamps are not supported by the OPX(2)-U10 ETU.
ONE-TOUCH FEATURE ACCESS
One-Touch Feature Access is provided with Multiline Terminals.
This feature allows Multiline Terminal users to press a single,
flexible Feature Access key or One-Touch key to access many
system features or System/Station Speed Dial without going
off-hook first.
2 - 31
Issue 6
Electra Elite
P-1
PC ATTENDANT CONSOLE
ElectraCall PC Attendant is a Windows 95 application that
integrates the major features of the traditional attendant position
with the power of a PC to form a powerful database-driven
application that increases productivity and provides the efficient,
accurate call processing required in the service oriented
marketplace of today. ElectraCall runs on the PC and
communicates with the Electra Elite 192 system through a normal
digital station port using the PCT(S)-U10 Unit that is installed in
the PC or the CTU(S)-U Unit with OS Windows 98 SE or higher.
P-2
PC PROGRAMMING
The MIFM-U10 ETU and System Administration Terminal (SAT)
software allow the system to be programmed from a personal
computer (PC). System Data is transferred to/from a diskette for
backup of system data. SAT PC programming software also
allows the user to print station designation strips to shorten
installation time. End users can use end-user SAT PC
programming software to program several features for their
Multiline Terminals such as: Line Key Assignment, Telephone
Names, Zone Paging Groups, or various programmed times.
P-3
POOLED LINE (OUTGOING )
This feature allows Multiline Terminal users to seize an outside
line on one Pooled Line key. One Pooled Line key can
accommodate a Trunk Group or Route Advance Block.
P-4
POWER FAILURE TRANSFER
Power Failure Transfer ensures that a customer has access to
the Central Office network during a power outage. The CO/PBX
tip and ring are automatically transferred to the tip and ring of a
preselected Single Line Telephone. The Single Line Telephone
can function in the system during normal operation or be used
during a power failure. Each B64-U10 KSU provides three circuits
for this feature. When power returns, any ongoing conversation
is disconnected.
P-5
PRESET DIALING
Preset Dialing enables a Multiline Terminal user to originate an
outgoing call by predialing digits on the keypad. After dialing the
number, the user can go off-hook, press the Speaker key, or
press a line key to make the call.
System Software S2000 or higher is required.
2 - 32
Features
Electra Elite
Issue 6
P-6
PRIME LINE ASSIGNMENT
This feature allows a station user to go off-hook and originate an
outside call from the trunk assigned as the Prime Line without
pressing the line key. This feature allows the assignment for a
trunk, Trunk Group, or Route Advance Block.
P-7
PRIVACY ON ALL CALLS
The system provides complete Privacy on All Calls. A station
user cannot enter another conversation unless allowed using
Barge-In, Add-On Conference, or Privacy Release.
P-8
PRIVACY RELEASE
This feature allows the Multiline Terminal user to release privacy
on an outside line by pressing a privacy release key programmed
on the station. Another user can then press the same CO/PBX or
CAP key to join the conversation in progress.
System Software S5000 or higher is required.
P-9
PRIVATE LINES
Two outside lines can be programmed as private lines. Only a
Multiline Terminal that is programmed for the Private Lines
feature can have access to these private lines. The Private Line
LED status is not displayed on any other Multiline Terminal.
P-10
PROGRAMMING FROM MULTILINE TERMINAL
System Programming can be performed from designated Display
Multiline Terminals in the first two ESI(8)-U10 ETU ports. Some
programming changes become effective immediately. Other
programming changes become effective after applicable busy
telephones and circuits become idle.
P-11
PUSH BUTTON DIAL - DTMF OR DP
This feature is provided on all Single Line Telephones and
outside lines. Tie Line Trunks are assigned per trunk to generate
either Dual-Tone Multifrequency (DTMF) or Dial Pulse (DP)
dialing signals. Loop Start/Ground Start CO trunks are DTMF
only.
A TLI(2)-U10 ETU must be installed.
Q-1
General Description Manual
QUICK TRANSFER TO VOICE MAIL
A station user transferring a call can force the call to be
transferred to the called party voice mail box after the transferred
call recalls, after an internal station number is dialed while
performing a screened transfer, or during intercom calls.
2 - 33
Issue 6
2 - 34
Electra Elite
R-1
RECALL KEY
This feature either generates a hookflash to access features
provided by the outside exchange or abandons a call while
retaining the CO/PBX line for origination of another call. Each
Multiline Terminal has a Recall key. The function of this key is
Programmed.
R-2
RECALL WITH STATION IDENTIFICATION
A transferred, held, or camped-on call that is not answered in a
specified time, recalls. During the recall, the Multiline Terminal
display shows the station number that is recalling and the station
that did not answer.
R-3
REDIAL KEY
User can press the Redial (LNR/SPD) key and dial the Speed
Dial buffer number to access System and Station Speed Dial.
User can also press the Redial key and press , to redial the last
CO/PBX number dialed.
R-4
REMOTE PROGRAMMING
Remote Programming is used to modify and save all system
parameters from a remote location using a modem. This is a
variation of System Administration Terminal (SAT) PC
Programming, and additional software other than PC
Programming is not required.
R-5
RESIDENT SYSTEM PROGRAM
When power is supplied to the system, the hardware
configuration is scanned and Resident System Program default
values are assigned. This enables immediate operation, even
before the system is programmed to accommodate the individual
site requirements.
R-6
RESTRICTION (OUTGOING)
Restriction (Outgoing) prohibits station users from originating
outside calls per station/per trunk. At stations where Outgoing
Restriction is assigned, a user can answer an incoming call,
place and receive an internal call, or pick up a held line on a
specified trunk. The number of digits dialed on outgoing calls may
also be restricted per station.
R-7
RING TONE VARIATION
Ring Tone Variation provides three different tones that can be
assigned per telephone or per CO/PBX. With this feature, the
user can verify priority CO/PBX calls or identify particular ringing
stations in an area.
Features
Electra Elite
Issue 6
R-8
RINGING LINE PREFERENCE
Ringing Line Preference allows a station user to answer any
outside ringing line by going off-hook without having to press the
Answer key or the Flexible Line key associated with the ringing
line.
R-9
ROUTE ADVANCE BLOCK
This feature allows assignment of up to 16 tables. Each table
may contain four Trunk Group priority levels from lowest cost to
most expensive. Station users may have a Route Advance key
programmed on their telephone or may access this feature using
a Trunk Access Code. When placing an outside call, the system
follows the Route Advance table assigned for the station,
ensuring that the lowest cost available Trunk Group is used. Any
Trunk Group can be assigned to multiple route advance priority
tables.
S-1
SAVE AND REPEAT
This feature allows a Multiline Terminal user to save the last
outside number dialed in system memory for later use.
S-2
SCROLLING DIRECTORIES
This feature provides the user of an Electra Elite DTU or Dterm
Series E Display Multiline Terminal with a list of system or station
speed dialing numbers. Using the softkeys, the user can select a
speed dial number and then press the Speaker key or lift the
handset to dial the number.
System Software S5500 or higher allows Account
Code-Forced/Verified/Unverified to be used with this feature.
General Description Manual
S-3
SECONDARY INCOMING EXTENSION
A Secondary Incoming Extension (SIE) can be assigned on a
Flexible Line key. The status is indicated by the LED of the
assigned SIE. An incoming internal, ringing Tie/DID, DIT/ANA,
CO Transfer Ring, or call forwarded call can be picked up from an
SIE.
S-4
SEIZED TRUNK NAME/NUMBER DISPLAY
Seized Trunk Name/Number Display shows the programmed
telephone name or number of each trunk in the system. The
name or number is displayed on the Multiline Terminal LCD when
a trunk is seized.
S-5
SIMPLIFIED CALL DISTRIBUTION
Simplified Call Distribution is a hunting method that distributes
calls evenly to all members of a hunt group. It is very similar to
UCD but does not require members to control call processing
2 - 35
Issue 6
Electra Elite
status by logging off. Hunting is instituted when a DIT, DID, TIE or
VRS(4)-U10 ETU call is terminated at an SCD group pilot
number. Up to 32 SCD members can be divided among four SCD
groups or assigned in one SCD group. When the system reaches
the end of the hunt group list, it advances to the top of the list and
repeats the sequence.
Transferred/internal calls are not
supported by this feature.
2 - 36
S-6
SINGLE LINE TELEPHONE ACCESS
The Electra Elite 192 system allows connection of 118 Electra
Elite system Single Line Telephones (SLTs).
Single Line
Telephone users can make CO/PBX calls, internal calls, and
paging calls. This option requires an SLI(4)/(8)-U10 ETU, an
OPX(2)-U10 ETU, an SLT(1)-U10 ADP, an APR/APA-U Unit
connected to the DTP/DTU Terminals, or an ADA(2)-W(BK)/(SW)
Unit connected to an Electra Professional (ETW) Multiline
Terminal.
S-7
SLT ADAPTER
The Single Line Telephone (SLT) Adapter allows a port of an
ESI(8)-U10 ETU to support a Single Line Telephone. A Single
Line Telephone can be connected to the ESI(8)-U10 ETU using
the SLT Adapter and 2-wire cable. Eight SLT(1)-U10 ADP Single
Line Telephone Adapters can be installed in the Electra Elite 192
system. SLT Adapters do not support voice mail systems or
Message Waiting Lamps.
S-8
SLT TIMED ALARM
A Timed Alarm (reminder) may be set at any Single Line
Telephone. At programmed intervals, the system automatically
calls the SLT station to remind the user of a scheduled time.
S-9
SOFTKEYS
The Electra Elite system provides softkeys on all display Electra
Elite (DTU) or Dterm Series E (DTP) Multiline Terminals. Currently
Speed Dial Scrolling Directories, Account Code - Forced/Verified/
Unverified, EliteMail Digital Voice Mail systems, and Elite ACD
Plus make extensive use of these keys to guide a station user
effortlessly through difficult-to-use feature operations.
S-10
SPEED DIAL - STATION
Each station in the system can be assigned 20 Station Speed
Dial buffers. Depending on System Programming, when 1000
System Speed Dial numbers are assigned, the stations do not
have Station Speed Dial. Each Station Speed Dial buffer may
contain a maximum of 24 digits or four other buffer numbers
(Nesting Dial) and the called party name.
Features
Electra Elite
Issue 6
The ETW-16DD-1/2(BK)/(SW) TEL has 20 One-Touch keys, and
the ETW-24DS-1/2(BK)/(SW) TEL has 12 One-Touch keys that
can also be used for Speed Dial.
The DTP-32D-1(BK)/(WH) TEL and DTU-32D-2(BK) TEL can be
assigned 16 One-Touch keys (with 16 line keys) or eight
One-Touch keys (with 24 line keys). In either case, its One-Touch
keys are in addition to the 20 Station Speed Dial buffers.
The One-Touch key buffer may contain a maximum of 16 digits
with no characters for names.
S-11
SPEED DIAL STORED CHARACTERS
Speed Dial buffers may contain a maximum of 24 digits. When
100-memories (80 System Speed Dial buffers and 20 Station
Speed dial buffers) are allocated, a maximum of 13 characters
can be entered for the name. When 1000-memories are
allocated, a maximum of 12 characters can be entered for the
name.
System Software S4000 or higher permits input stored
characters to be entered on the dial pad, but does not allow
the Character Code Table to be used.
S-12
SPEED DIAL - SYSTEM
Attendant Positions can be used to program either 80 or 1000
System Speed Dial memories that provide shared access by all
stations. Selection may be set per Class to override System
Speed Dial.
When 80 system speed dial buffers are allowed, each station
user also has 20 station speed dial buffers. System Speed Dial
memories may be set to override or not override code restriction.
General Description Manual
S-13
STATION CAMP-ON
This feature allows a call to be transferred to a busy station.
When the station receiving the camp-on tone becomes idle, the
call rings and can be answered. After a programmed time,
unanswered camp-on calls recall to the station that initiated the
camp-on.
S-14
STATION HUNTING
This feature distributes internal and outside calls to multiple
stations in a station hunt group. When a station number,
programmed as a Station Hunting master number is dialed and
this number is busy, the call is forwarded to another station in that
hunt group.
2 - 37
Issue 6
Electra Elite
S-15
STATION MESSAGE DETAIL RECORDING (SMDR)
An optional MIFM-U10 ETU provides detailed outside call records
of system telephone usage. This supports cost control by
identifying telephone users, trunk usage, or digits dialed. SMDR
enables connection of call accounting equipment that audits local
and long distance telephone bills.
Using System Software S5000 or higher and MIFM Software
Version 3.00 or higher, a call record can or cannot be printed
for a specified station.
2 - 38
S-16
STATION OUTGOING LOCKOUT
This feature allows a station user to temporarily restrict outgoing
calls by assigning a personal code (password). The Attendant
position can override or reset the Station Lockout setting at will.
S-17
STATION RELOCATION
This feature enables a station to be moved from one location to
another without reprogramming the station data. The station
features and extension numbers remain the same after it is
moved to the new location.
S-18
STATION TRANSFER
This feature allows any station user in the system to transfer any
call to any other station. Outside calls can be transferred to
Multiline Terminals without the direct line appearance. Press the
Transfer (TRF) key on a Multiline Terminal or use the hookswitch
on a Single Line Telephone to initiate call transfer. The transfer is
completed by going on-hook on a Multiline Terminal or Single
Line Telephone.
S-19
STEP CALL
A caller that receives a call waiting tone during an internal call,
can dial 2 (default) to access the next highest station number in
the same 10s group (e.g., 10~19, 20~29, or 110~119, 220~229).
S-20
STORE AND REPEAT
This feature allows a Multiline Terminal user talking on a CO/PBX
line to store any telephone number in memory for later use.
S-21
STORED HOOKFLASH
This feature allows any Multiline Terminal user to store a
hookflash in a Speed Dial buffer to allow one-step access to
certain Centrex or PBX features.
S-22
SYNCHRONOUS RINGING
This feature provides CO/PBX incoming ringing, synchronized
with the incoming ringing pattern from a Central Office.
Features
Electra Elite
Issue 6
S-23
SYSTEM DATA UP/DOWN LOAD
This feature, included with NEC System Administration Terminal
(SAT) Software, transfers Station Speed Dial data, System Speed
Dial data, and all System Data from/to a PC. System Data Up/
Down Load can be performed from a local or remote location.
T-1
T1 CONNECTION
T1 Connection allows the system to be connected directly to FT1
carrier links using a public or private network. The Digital Trunk
Interface, DTI-U10/20 ETU, provides for different types of trunk
signaling with FT1 carrier links using System Programming. The
DTI-U10/20 ETU supports Loop Start/Ground Start, Tie line/DID
trunks.
System Software S3000 or higher is required for the DTI-U10
ETU to support Feature Group D incoming only signaling.
System Software S4500 or higher is required for the DTI-U20
ETU to support Feature Group D incoming MF/outgoing
DTMF signaling.
T-2
TANDEM SWITCHING OF 4-WIRE E&M TIE LINES
Tandem Switching of 4-wire E&M Tie Lines allows connecting
E&M Tie Lines to other trunks through the system without help or
supervision from an internal station to allow distant-end system
users to remotely access trunks. Pad control is provided on the
TLI(2)-U10 ETU by a programmable transmission pad to adjust to
the line loss levels of the Tie line accessed.
T-3
TENANT SERVICE
Tenant Service allows user to subdivide the system into a
maximum of 48 Tenants that have their own outside line access.
System Software S4000 or higher allows directing incoming
DID calls to a Tenant.
System Software S5000 or higher allows the number of
incoming DID calls to the Tenant to be limited.
T-4
General Description Manual
THREE-MINUTE REMINDER
This feature provides the Multiline Terminal user that originated or
answered an outside call, a reminder tone that is heard through
the Multiline Terminal speaker every three minutes.
2 - 39
Issue 6
Electra Elite
T-5
TONE OVERRIDE
Multiline Terminal users calling a busy station and receiving a call
waiting tone can generate a tone override that is heard by the
originator and busy station. Multiline Terminal users may place
the existing call on hold to answer the override.
T-6
TRUNK QUEUING
This feature allows a station user to increase call processing
efficiency. When a selected line is busy because all outside lines
are busy, telephone users can queue onto the busy lines. When
a line is available, the system provides an internal incoming ring
to the queuing station. When the queued line is no longer
needed, user can dial an Access Code to cancel the queue
request.
Each station can be queued on an outside line by selecting the
specific trunk in the queue procedure. This feature allows a
station user to set trunk queuing to the specified trunk, internal
Trunk Group, or Route Advance Block.
T-7
TRUNK-TO-TRUNK TRANSFER
This feature allows any station user to establish Trunk-to-Trunk
Transfers between two CO/PBX (a disconnect signal must be
provided), DID, and/or E&M Tie line calls.
T-8
TWO-COLOR LEDS
Multiline Terminals have a 2-Color LED (green or red) for Flexible
Line keys, the LNR/SPD key on Electra Professional terminals,
and the Large LED indications. The two colors indicate station
status (red) and message status (green). Green is used to
indicate I-Hold (Exclusive and Non-Exclusive), I-Use, and recall
conditions. Other functions are indicated with a red LED. The
Attendant Add-On Console is also provided with Two-color LEDs
(green or red) for direct access to stations.
U-1
UNIFORM CALL DISTRIBUTION (UCD)
This feature permits incoming DIT/ANA, DID/Tie, and CO ring
transferred calls to terminate in a prearranged hunt group in the
order of arrival. Incoming calls are distributed to the longest-idle
member of the UCD group.
When an incoming DIT/ANA, DID call to a UCD group encounters
all UCD stations busy or no-answer, the call is queued and the
caller receives a Delay Announcement after a predetermined
time. (Refer to D-2 DELAY ANNOUNCEMENT on page 2-17).
An MIFA-U10 ETU must be installed.
2 - 40
Features
Electra Elite
Issue 6
U-2
UNIFIED MESSAGING
The ElectraMail CTI Voice Processing system, using the Electra
Elite 192 system and a Local Area Network (LAN), provides
Unified Messaging services for voice, fax, and e-mail messages
with one access point: the desktop PC or the telephone. Unified
Messaging lets the PC control telephone calls and information
about each inbound or outbound call. The system includes the
basic Active Voice TeLANophy® Module.
U-3
UNIFORM NUMBERING NETWORK
Uniform Numbering Network allows multiple or compatible
systems to be connected in a network using Tie lines. Station
users can dial a system number and a station number (open
numbering) or dial the station number only (closed numbering) to
access any station. When the calling and called systems are not
directly connected, several Tie lines may be accessed to route
the call.
Each system extends the call to the next system until the final
destination is reached.
General Description Manual
U-4
UNIVERSAL SLOTS
Universal Slots provide flexibility for installation and cost savings
for the end user. The system allows the installation of most
interface circuit boards into any interface slot.
U-5
UNSUPERVISED CONFERENCE
This feature allows a Multiline Terminal user to exit an established
conference call, leaving the remaining parties to continue talking.
This same user can then reenter the conference anytime.
U-6
USER PROGRAMMING ABILITY
Station users can perform programming functions at their station.
Station Speed Dial and Ringing Line Preference are two features
programmable from a station. Using NEC System Administration
Terminal End-User Software, approximately 35 additional
features can be programmed by the user.
V-1
VOICE MAIL INTEGRATION (ANALOG)
This feature provides the necessary interface between the
system and a locally provided Voice Mail system. When a station
is forwarded to the Voice Mail system and a station user calls that
forwarded station, the call goes directly to the individual personal
mail box. The Voice Mail system can send a message to the
station indicating a Voice Mail Message was received. The
system can support a maximum of 16 analog ports for Voice Mail.
Analog Voice Mail is provided when Digital Voice Mail integration
or Built-in Voice Mail is not available.
2 - 41
Issue 6
Electra Elite
V-2
VOICE MAIL MESSAGE INDICATION ON LINE KEYS
Voice Mail Message Waiting on Line Keys indicates an existing or
new voice mail message on Line Keys or DSS/BLF keys.
System Software S5000 or higher is required.
V-3
VOICE OVER INTERNET PROTOCOL (VoIP)
Voice over Internet Protocol sends real time voice/fax over the
corporate LAN or WAN. The voice from the telephone is digitized
and put into packets that are sent over a network using Internet
Protocol. The IPT(4)/(8)-U10 ETU can combine trunk and Tie line
calls into gateway trunks that can operate in the COI, COID, DID,
or TLI mode and be installed in the interface slots supporting
these ETUs.
The operating mode can be configured per ETU, but not per port.
V-4
VOICE OVER SPLIT
By dialing an Access Code, a station user can voice override the
conversation between another station user and another party.
When the conversation is interrupted, the other party cannot hear
the Voice Over.
V-5
VOICE PROMPT
This feature provides voice guidance for assisting station users
with tones such as call waiting tone and internal dial tone.
A VRS(4)-U10 ETU must be installed.
W-1
2 - 42
WIRELESS
Using a Dterm PS II, the features and benefits of the desktop
telephone are provided without the inconvenience of having to
stay close to the Desktop. A BSU(2)-U10 ETU interfaces the
KSU to an antenna unit called a Zone Transceiver (ZT II). These
units are placed throughout the facility to manage calls through a
network for wireless communication using D term PS IIs.
Features
Chapter 3
Equipment
Chapter 3
Equipment
SECTION 1
EQUIPMENT LIST
The following table lists all equipment used with the Electra Elite System.
The equipment name, a description of the equipment, and the maximum
quantities that are allowed for a Basic KSU, a Basic KSU with one
Expansion KSU, and a Basic KSU with two Expansion KSUs are included
in the table. The Equipment Name is listed alphabetically by category.
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
Key Service Units, Power Supply Units, and Adapters
The Basic Key Service Unit (KSU) for the Electra
Elite System provides service for outside lines,
Attendant Consoles, and interconnection of the
station terminals. The basic KSU provides 64
ports that can be expanded to a maximum of 192
ports with the addition of two expansion KSUs.
The basic KSU is also used for the expansion
KSUs. System software allows a maximum of 184
ports to be used for stations and trunks. There are
two fixed slots and eight flexible slots.
B64-U10 KSU
The Expansion Key Service Unit (KSU) of the
Electra Elite System provides an additional 64
ports. Expansion units can be added to the Basic
KSU to provide 128 ports with one expansion unit
and 192 ports with two expansion units.
1 Basic KSU per system
2 expansion KSUs per system
Each Expansion KSU provides eight flexible slots
and accommodates any interface cards.
The P64-U10 PSU (power supply unit), backup
batteries, and three PFT relays are included with
each KSU.
FCE-U10 Unit
The Front Cover Extender Unit is required when a
VDH2(8)-U10, IPT(4/8)-U10, or CTI(4/8)-U10 ETU
is installed.
1 per KSU
P64-U10 PSU
The Power Supply Unit is included with the
B64-U10 KSU.
1 per KSU
General Description Manual
3-1
Issue 6
Equipment Name
Electra Elite
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
Common Electronic Telephone Units
The Central Processing Unit contains a 32-bit
microprocessor that has overall control of the
system. This ETU communicates with the interface
boards and supports up to 192 ports (24 interface
cards).
1 CPU per system
4 PBR circuits
16 voice mail ports (analog)
32 voice mail ports (digital)
64 Physical
ports
8 slots
CPUB( )-U10 ETU
128 Physical 192 Physical
ports
ports
16 slots
24 slots
56
120
120
Station Ports Station Ports Station Ports
56
Trunks
64
Trunks
64
Trunks
32
PC
Telephony
Boards
32
PC
Telephony
Boards
32
PC
Telephony
Boards
16 Conference Circuits
CLKG-U10 Unit
The Clock Unit provides synchronization for FT1/T1
lines, ISDN-Primary Rate, and ISDN-Basic Rate
1 per system
connections. The unit is piggybacked on the
with FT1, ISDN-BRI, ISDN-PRI or Wireless
CPUB( )-U10 ETU and supports the DTI-U10/20,
connections
BRT(4)-U10, PRT(1)-U10/20, and BSU(2)-U10
ETUs.
EXP-U10 ETU
The Expansion KSU Controller controls data
transmission between the CPUB( )-U10 ETU and
other ETUs installed in the B64-U10 KSU.
KMA(1.0)U
This unit is mounted on the MIFA-U10 ETU and
adds ACD.
1 per
MIFA-U10 ETU
KMM(1.0)U
This unit is mounted on the MIFM-U10 ETU and
adds LCR and Caller ID scrolling and dialing
features.
1 per
MIFM-U10 ETU
This ETU provides
processing ACD/UCD.
MIFA-U10 ETU
MIFM-U10 ETU
additional
memory
N/A
1 ETU
2 ETUs
for
When ACD feature is desired, the KMA(1.0)U must
be installed.
This ETU provides additional memory for PC
programming, SMDR, LCR, Caller ID scrolling, and
Wireless programming.
1 per system
1 per system
When the LCR or Caller ID Scroll functions are
desired, the KMM(1.0)U must be installed.
3-2
Equipment
Electra Elite
Issue 6
Equipment Name
Modem Kit Unit
Description
The
modem
unit
is
installed
on
PCT(S)-U10 Unit or the MIFM-U10 ETU.
Basic KSU
the
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
1 per system
Trunk Electronic Telephone Units
This Basic Rate Interface unit provides four
channels (eight voice channels) for ISDN-Basic
Rate Interface.
Caller ID is supported.
BRT(4)-U10 ETU
This ETU is installed in slots S1~S4 in the basic or
first expansion B64-U10 KSU.
4 ETUs
(32 B
Channels)
8 ETUs
(64 B
Channels)
8 ETUs
(64 B
Channels)
7 ETUs
15 ETUs
16ETUs
28
CO/PBX
lines
60
CO/PBX
lines
64
CO/PBX
lines
7 ETUs
8 ETUs
8 ETUs
56
CO/PBX
lines
64
CO/PBX
lines
64
CO/PBX
lines
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
A CLKG-U10 Unit must be installed.
Electrical fuses (posistors) are built into this ETU.
This ETU supports four outside (CO/PBX) lines and
provides circuitry for ring detection, holding, and
dialing.
The outside lines must be Loop Start DTMF trunks.
COI(4)-U10 ETU
This ETU is installed in slots S1~S8 in the basic or
expansion B64-U10 KSU.
This ETU can provide an E911 CAMA trunk.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
Electrical fuses (posistors) are built into this ETU.
This ETU supports eight outside (CO/PBX) lines
and provides circuitry for ring detection, holding,
and dialing.
The outside lines can be any combination of Loop
Start or Ground Start DTMF trunks.
COI(8)-U10 ETU
This ETU is installed in slots S1~S8 in the basic or
expansion B64-U10 KSU.
This ETU can provide an E911 CAMA trunk.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
General Description Manual
3-3
Issue 6
Electra Elite
Equipment Name
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
COI Mode
7 ETUs
28 CO/PBX
Lines
COI Mode
15 ETUs
60 CO/PBX
Lines
COI Mode
16 ETUs
64 CO/PBX
Lines
COID mode
4 ETUs
16 CO
COID mode: Caller ID trunks must be installed (Class) lines
COID mode
8 ETUs
32 CO
(Class) lines
COID mode
8 ETUs
32 CO
(Class) lines
4 ETUs
8 ETUs
8 ETUs
16
CO (Class)
lines
32
CO (Class)
lines
32
CO (Class)
lines
Description
This ETU can function the same as the COI(4)-U10
or COID(4)-U10 ETU to provide Central Office
interface. When ETU is set for COID mode, Loop
Start trunks and /or Caller ID trunks are supported.
When the ETU is set for COI mode, Loop Start or
Ground Start is supported. Caller ID is not
supported in COI mode. Connections for Ground
Start trunks are polarity sensitive.
Only DTMF signaling is supported.
COIB(4)-U10 ETU
This ETU can provide an E911 CAMA trunk.
The maximum number depends on other Trunk
cards installed.
in slots 1~4 in basic or first expansion KSU.
This ETU shares the total number of CO/PBX lines
in the system.
Tip and RIng electrical fuses are provided to
comply with UL 1459 requirements.
The Central Office Caller ID ETU detects Caller ID
signals from the central office and sends caller
identification to the CPUB( )-U10 ETU.
Electrical fuses (posistors) are built into this ETU
That supports four outside (CO/PBX) lines and
provides circuitry for ring detection, holding, and
dialing.
COID(4)-U10 ETU
This ETU is loop start, DTMF only and is installed
in slots S1~S4 in the basic or first expansion
B64-U10 KSU.
This ETU can provide an E911 CAMA trunk.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
3-4
Equipment
Electra Elite
Issue 6
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
4 ETUs
8 ETUs
8 ETUs
32
CO (Class)
lines
64
CO (Class)
lines
64
CO (Class)
lines
7 ETUs
15 ETUs
16 ETUs
28 DID
Trunks
60 DID
Trunks
64 DID
Trunks
The Central Office Caller ID ETU detects Caller ID
signals from the central office and sends caller
identification to the CPUB( )-U10 ETU.
Electrical fuses (posistors) are built into this ETU
That supports eight outside (CO/PBX) lines and
provides circuitry for ring detection, holding, and
dialing.
COID(8)-U10 ETU
This ETU is loop start only and is installed in slots
S1~S4 in the basic or first expansion
B64-U10 KSU.
This ETU can provide an E911 CAMA trunk.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
The Direct Inward Dialing Interface Unit supports
up to four DID or four 2-way DID lines. Each
DID(4)-U10 ETU requires one interface slot
position in the KSU.
DID(4)-U10 ETU
Immediate, wink start, second dial tone, and
delay dial signaling can be combined on this
ETU.
This ETU is installed in slots S1~S8 in any
B64-U10 KSU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
General Description Manual
3-5
Issue 6
Electra Elite
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
2 ETUs
3 ETUs
3 ETUs
48
lines
64
lines
64
lines
4 ETUs
Variable
4 ETUs
Variable
4 ETUs
Variable
IP Gateway
Trunks
16 lines
IP Gateway
Trunks
32 lines
IP Gateway
Trunks
48 lines
The Digital Trunk Interface ETU provides for the
termination of Fractional T1 (24 DS-0 channels)
line. This ETU contains circuitry for outside ring
detection, holding, dialing, control function, Tie line
(E&M), and DID signaling.
Automatic Number Indication (ANI) is supported.
DTI-U10/20 ETU
A combination of Loop Start and Ground Start
trunks, DID trunks, or Tie lines can be used on the
ETU. Each trunk is assigned in groups of four.
DTMF or Dial Pulse dialing is supported.
This ETU is installed in slots S1 and S4 in the basic
B64-U10 KSU or slot S1 of the first expansion
B64-U10 KSU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
The maximum combination of DTI-U10/20 and
PRT(1)-U10/20 ETUs is 3 per system.
A CLKG-U10 Unit must be installed.
This IP Gateway ETU is an optional Interface that
can combine trunk calls into Gateway trunks.
This ETU can emulate the following ETUs:
TLI(2)-U10, DID(4)-U10, COI(4)/(8)-U10,
or
COID(4)/(8)-U10. Refer to the applicable ETU
assignment for the trunk capacity.
IPT(4)-U10 ETU
This ETU can be installed in KSU slots that support
the applicable assigned ETU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
When this ETU is installed, the FCE-U10 Unit is
required. This ETU shares the total number of
station ports in the system
3-6
Equipment
Electra Elite
Issue 6
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
4 ETUs
Variable
4 ETUs
Variable
4 ETUs
Variable
IP Gateway
Trunks
IP Gateway
Trunks
IP Gateway
Trunks
2 ETUs
3 ETUs
3 ETUs
46
lines
62
lines
62
lines
7 ETUs
15 ETUs
16 ETUs
14 Tie lines
30 Tie lines
32 Tie lines
This IP Gateway ETU is an optional Interface that
can combine trunk calls into Gateway trunks.
This ETU can emulate the following ETUs:
TLI(2)-U10, DID(4)-U10, COI(4)/(8)-U10,
or
COID(4)/(8)-U10 .
Refer to the ETU type
assignment for the trunk cpacity.
IPT(8)-U10 ETU
This ETU can be installed in KSU slots that support
the applicable assigned ETU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
When this ETU is installed, the FCE-U10 Unit is
required. This ETU shares the total number of
station ports in the system
The
Integrated
Service
Digital
network
(ISDN)-Primary Rate Interface (PRI) is a Public
Switched Telephone Network (PSTN) service that
provides 23 B channels and one D channel
(23B + D) for voice call trunking. The B channels
provide 23 CO/DID connections.
This ETU is installed in slots S1 and S4 in the basic
B64-U10 KSU and slot S1 of the first expansion
PRT(1)-U10/20 ETU
B64-U10 KSU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of Trunk lines in the system.
The maximum combination of PRT(1)-U10/20
and DTI-U10/20 ETUs is three per system.
A CLKG-U10 Unit must be installed.
The Tie Line Interface ETU supports the
termination and operation of up to two E&M Tie
lines (4-wire, type I and type V, and 10/20 pps Dial
Pulse or DTMF).
TLI(2)-U10 ETU
Immediate, wink start, second dial tone, and
delay dial signaling can be combined on this
ETU.
This ETU is installed in slots S1~S8 in the
B64-U10 KSU.
The maximum number depends on other trunk
cards installed. This ETU shares the total number
of CO/PBX lines in the system.
General Description Manual
3-7
Issue 6
Equipment Name
Electra Elite
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
2 ETUs
2 ETUs
2 ETUs
16
Conference
Ports
16
Conference
Ports
16
Conference
Ports
Station Electronic Telephone Units
The Multiline Conference Bridge allows any
intercom user or any outside party calling to a port
of the CNF(8)-U10 ETU to join or make a multiparty
Conference Call.
CNF(8)-U10 ETU
Each CNF(8)-U10 ETU supports one 8-party
conference or two 4-party conferences regulated
by a switch setting.
This ETU is installed in slots S1~S8 in the
B64-U10 KSU.
The system recognizes this ETU as SLI(8)-U10
ETU. This ETU shares the total number of station
ports in the system.
CTI/VP(4)/(8)/(12)
/(16)-U10 ETU
This ETU is a 4-, 8-, 12-, or 16-port Digital Voice
Mail system with ports that can support
TeLANophy,
inbound/outbound
faxing,
and
Hospitality/HVM applications.
1 ETU
It can be installed in one of the interface slots.
This ETU shares the total number of station ports in
the system.
DPH(4)-U10 ETU
The Doorphone interface ETU allows four DP-D-1A
Doorphones to be connected. Two simultaneous
calls are allowed, and four Door Lock Release
relays are provided.
1 ETU
1 ETU
1 ETU
7 ETUs
15 ETUs
15 ETUs
56
Extensions
120
Extensions
120
Extensions
This ETU is installed in slots S1~S8 in the
B64-U10 KSU.
The Electronic Station Interface ETU contains eight
circuits. Each circuit can support any Attendant
Console, Multiline Terminal, or Single Line
Telephone adapter.
ESI(8)-U10 ETU
This ETU is installed in slots S1~S8 in the basic
B64-U10 KSU or expansion B64-U10 KSU.
The maximum number depends on other station
cards installed. This ETU shares the total number
of extension ports in the system.
FMS(2)/(4)/(8)-U10
ETU
3-8
This ETU is installed in one of the interface slots. It
has two, four or eight channels of built-in Voice
Mail.
The
system
recognizes
this
ETU
as
VMS(4)/(8)-U10 ETU. This ETU shares the total
number of station ports in the system.
1 ETU
Equipment
Electra Elite
Issue 6
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
The Off-Premise Extension ETU provides for the
termination and operation of a maximum of two
off-premise extensions. Each ETU has a built-in
ringer (RSG). Up to 1600 ohms of loop resistance
(including the Single Line Instrument) is acceptable
between the OPX ETU and the Single Line
Telephone.
6 ETUs
14 ETUs
22 ETUs
12
extensions
28
extensions
44
extensions
6 ETUs
14 ETUs
22 ETUs
24
ports
56
ports
88
ports
6 ETUs
14 ETUs
14 ETUs
48
ports
112
ports
112
ports
3 ETUs
6 ETUs
9 ETUs
24
extensions
48
extensions
72
extensions
Equipment Name
OPX(2)-U10 ETU
This ETU is installed in slots S1~S8 in any
B64-U10 KSU. This ETU shares the total number
of station ports in the system.
SLI(4)-U10 ETU
The Single Line Interface ETU supports a
maximum of four Single Line Telephones and/or
analog voice mail ports.
This ETU provides
Ringing Signal Generator (RSG), and Message
Waiting (MW) LED voltage to Single Line
Telephones.
This ETU is installed in slots S1~S8 in any
B64-U10 KSU.
The maximum number depends on other station
cards installed. This ETU shares the total number
of station ports in the system.
The Single Line Interface ETU supports a
maximum of eight Single Line Telephones and/or
voice mail ports. This ETU provides Ringing Signal
Generator (RSG), and Message Waiting (MW) LED
voltage to Single Line Telephones.
SLI(8)-U10 ETU
This ETU is installed in slots S1~S8 in the
B64-U10 KSU.
The maximum number depends on other station
cards installed. This ETU shares the total number
of station ports in the system.
The Voice Data Hub ETU allows integration of both
Terminal and 10Base-T cables for local area
network (LAN) into the same cable (10Base-T and
10Base-2 are supported).
VDH2(8)-U10 ETU
This ETU is installed in slots S1~S8 in the
B64-U10 KSU.
When this ETU is installed, the FCE-U10 Unit is
required. This ETU shares the total number of
station ports in the system.
This ETU is installed in one of the interface slots. It
has two channels of built-in Voice Mail.
VMS(2)-U10 ETU
This ETU shares the total number of station ports in
the system.
General Description Manual
1 VMS(2), VMS(4), or VMS(8)-U10 ETU
3-9
Issue 6
Electra Elite
Equipment Name
VMS(4)-U10 ETU
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
This ETU is installed in one of the interface slots. It
has four channels of built-in Voice Mail.
This ETU shares the total number of station ports in
the system.
1 VMS(2), VMS(4), or VMS(8)-U10 ETU
VMS(8)-U10 ETU
This ETU is installed in one of the interface slots. It
has eight channels of built-in Voice Mail.
This ETU shares the total number of station ports in
the system.
Optional Electronic Telephone Units
The Automatic Call Distribution ETU interfaces the
Elite ACD Plus Server with the Electra Elite KSU.
ACD(8)-U10 ETU
The Base Station Unit ETU interfaces the KSU with
the ZT II Zone Transceiver for wireless
communication with a PS II Personal Station.
BSU(2)-U10 ETU
1 ETU
This ETU is installed in slots S1~S8 in any
B64-U10 KSU.
This ETU is installed in slots S1~S8 in any
B64-U10 KSU.
6 ETUs
8 ETUs
8 ETUs
12 ZT IIs
16 ZT IIs
16 ZT IIs
A CLKG-U10 ETU must be installed.
ECR-U10 ETU
The External Control Relay ETU provides common
audible tone signaling using relay contacts for
external ringing equipment and an audible output
for external paging systems. Four External Tone
Ringer Control relays, one Night Chime relay, three
External Paging relays, and two General Purpose
relays are provided.
1 ETU
This ETU is installed in slots S1~S8 in the basic
B64-U10 KSU.
PBR( )-U10 ETU
The Push Button Receiver ETU detects
translates DTMF tones generated by Single
Telephones, modems, or facsimile machines.
PBR provides four circuits for Single
Telephones only.
VRS(4)-U10 ETU
and
Line
The
Line
1 ETU
Four PBR circuits are built in the CPUB( )-U10
ETU.
The Voice Recording Service ETU provides voice
recording messages for internal stations, automatic
answering on incoming outside calls, Delay
Announcement messages for ACD/UCD by a voice
recorded message, and receives DTMF tones.
2 ETUs
2 ETUs
2 ETUs
This ETU is installed in slots S1~S8 in the B64-U10
KSU.
3 - 10
Equipment
Electra Elite
Issue 6
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
Terminals
This Attendant Console is equipped with 60
programmable line keys (each with 2-color LED).
DCU-60-1(BK)/(WH)
Twelve keys can be programmed as Feature
CONSOLE
Access keys and 48 keys can be programmed as
Direct Station Selection or outside line keys.
DP-D-1A
DTP-1-1(WH) TEL
DTP-1-2(WH)/(BK)
TEL
DTP-1HM-1(WH)
TEL
DTP-1HM -2
(WH)/(BK) TEL
This
Doorphone
may
be
DPH(4)-U10 ETU is installed.
used
4
when
This Single Line Telephone is a fully modular
terminal with a flash key, Redial key, 3-level receive
volume control, 2-level ring volume control, data
jack, and message waiting lamp.
4
56
118
118
48
112
112
56
118
118
Each terminal requires an SLI(4)/(8)-10 ETU or
SLT(1)-U10 ADP.
This Single Line Telephone is a fully modular
terminal with a flash key, Redial key, 3-level receive
volume control, 2-level ring volume control, data
jack, message waiting lamp, and eight
programmable Feature/Speed Dial keys.
Each terminal requires an SLI(4)/(8)-U10 ETU or
SLT(1)-U10 ADP.
DTP-2DT-1(WH)
TEL
This is a fully modular terminal with two Flexible
Line keys (each with 2-color LED), eight function
keys, built-in Speakerphone, and a large LED to
indicate incoming calls and messages.
This phone does not support any adapter.
Each terminal requires an ESI(8)-U10 ETU.
DTU-4R-1(BK) TEL
This Dterm Cordless Lite Terminal can be connected
to the Electra Elite System using a tandem
connection to a Multiline Terminal. The terminal
has a 16-digit, 2-line LCD, dial pad, talk key, chan
key, hold key, transfer key, conf key, mute key, vol
key, a msg icon, vibrator, and four function keys
with red LEDs.
30
The cordless terminal can be switched to the
Multiline Terminal connected to it by pressing the
Desk key on the base unit of the idle Dterm Cordless
Lite Terminal.
General Description Manual
3 - 11
Issue 6
Equipment Name
DTP/DTU-8-1
(BK)/(WH) TEL
DTP-8D-1/
DTU-8D-2
(BK)/(WH) TEL
Electra Elite
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
This digital Multiline Terminal has eight
programmable line keys (each with a 2-color LED),
built-in speakerphone, a large LED to indicate
incoming calls and messages, headset jack, and
compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
55
119
119
56
120
120
This digital Multiline Terminal has eight
programmable line keys (each with a 2-color LED),
built-in speakerphone, a large LED to indicate
incoming calls and messages, headset jack, and
compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
This terminal is also equipped with a 24-character,
3-line, adjustable Liquid Crystal Display (LCD).
The DTP-8D-1/DTU-8D-2 (BK)/(WH) TEL provides
four softkeys.
DTP-16HC-1(BK)
TEL
This Dterm Handset Cordless Terminal is a standalone telephone with direct connection to a single
port on the ESI(8)-U10 ETU.
40
An ACA-U Unit adapter is required for this terminal.
Each terminal requires an ESI(8)-U10 ETU port.
DTP/DTU-16-1
(BK)/(WH) TEL
DTP-16D-1/
DTU-16D-2
(BK)/(WH) TEL
This digital Multiline Terminal has 16 programmable
line keys (each with a 2-color LED), a built-in
speakerphone, a large LED to indicate incoming
calls and messages, headset jack, and
compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
These digital Multiline Terminals are equipped with
16 programmable line keys (each with a 2-color
LED), a built-in speakerphone, a large LED to
indicate incoming calls and messages, headset
jack, and compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
3 - 12
119
119
56
120
120
55
119
119
This terminal also has a 24-character, 3-line,
adjustable Liquid Crystal Display (LCD).
The DTP-16D-1/DTU-16D-2
provides four softkeys.
DTP/DTU-32-1
(BK)/(WH) TEL
55
(BK)/(WH)
TEL
This digital Multiline Terminal has 32 programmable
line keys (each with a 2-color LED), a built-in
speakerphone, a large LED to indicate incoming
calls and messages, headset jack, and
compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
Equipment
Electra Elite
Issue 6
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
This digital Multiline Terminal is equipped with 32
programmable line keys (each with a 2-color LED),
a built-in speakerphone, a large LED to indicate
incoming calls and messages, headset jack, and
compatibility with ADA-U, APR-U, CTA-U,
CTU(C)-U, CTU(S)-U, HFU-U, and VDD-U Units.
56
120
120
Equipment Name
DTP-32D-1/
DTU-32D-2
(BK)/(WH) TEL
This terminal has a 24-character, 3-line, adjustable
Liquid Crystal Display (LCD).
The DTP-32D-1/DTU-32D-2
provides four softkeys.
D
term
PS II
DTR-1R-1(BK) TEL
(BK)/(WH)
TEL
The Personal Station wireless terminal provides the
features and benefits of a desktop telephone
without the inconvenience of having to remain
close to the desktop.
40
The Dterm Analog Cordless terminal uses 2.4 GHz
Digital Spread Spectrum (DSS) Technology and is
connected to an analog port using SLI(4)/(8)-U10
or OPX(2)-U10 ETU, an SLT(1)-U10 ADP, or an
APR-U Unit connected to the Multiline Terminal.
20
This terminal does not have an LCD display.
The Dterm Cordless II terminal uses 900 MHz
Digital Spread Spectrum (DSS) Technology and is
connected in tandem to a Multiline Terminal.
DTR-4R-1(BK) TEL
This terminal can be switched between cordless
and the Multiline Terminal connected to it using a
key on the base unit or the Handset.
10
This terminal has a 16-digit by 2-line LCD Display.
ETW-4R-1(BK) TEL
This Dterm Cordless Terminal can be connected to
the Electra Elite System using tandem connection
to a Multiline Terminal.
This terminal has a
cordless handset, a 10-digit, 2-line LCD, dial pad,
TALK key, HOLD key, TRF key, CNF key, SPD key,
a MSG LED, optional vibrator, and four function
keys with red LED.
9
This Dterm Cordless Terminal can be switched to
the Multiline Terminal connected to it by pressing
the DESK key on the base unit of the idle Dterm
Cordless Terminal.
ETW-8-1/2(BK)/
(SW) TEL
This terminal is a fully modular instrument with tilt
stand, eight Flexible Line keys (each with 2-color
LED), eight function keys, built-in speakerphone,
ADA compatibility, and a large LED to indicate
incoming calls and messages.
General Description Manual
55
119
119
3 - 13
Issue 6
Equipment Name
ETW-16DC-1/2
(BK)/(SW) TEL
Electra Elite
Description
This terminal is a fully modular instrument with tilt
stand, 16 Flexible Line keys (each with 2-color
LED), eight function keys, built-in speakerphone,
ADA compatibility, and a large LED to indicate
incoming calls and messages.
This terminal has a 16-character
Liquid Crystal Display (LCD).
ETW-16DD-1/2
(BK)/(SW) TEL
by
Basic + 2
Expansion
KSUs
56
120
120
56
120
120
56
120
120
2-line
This terminal is a fully modular instrument with tilt
stand, 24 Flexible Line keys (each with 2-color
LED), eight function keys, 12 programmable
One-Touch keys, dual-path ability, built-in
speakerphone, ADA compatibility, and a large LED
to indicate incoming calls and messages.
This terminal has a 16-character
Liquid Crystal Display (LCD).
EDW-481/2(BK)/(SW)
CONSOLE
by
Basic + 1
Expansion
KSU
2-line
This terminal is a fully modular instrument with tilt
stand, 16 Flexible Line keys (each with 2-color
LED), eight function keys, 20 programmable
One-Touch keys with red LEDs, built-in
speakerphone, ADA compatibility, and a large LED
to indicate incoming calls and messages.
This terminal has a 16-character
Liquid Crystal Display (LCD).
ETW-24DS1/2(BK)/(SW) TEL
by
Basic KSU
2-line
This console has a tilt stand, 48 programmable
keys with dual LEDs (green and red) and 12
function keys with red LED. All 48 keys can be
assigned as DSS keys, outside line keys, or
function keys.
4
Adapters and Optional Units
ACA-U Unit
ADA-U Unit
The AC Adapter unit connects to one of the
following: APR-U Unit, CTA-U Unit, CTU(C )-UUnit,
CTU(S)-U Unit, HFU-U Unit, VDD-U Unit, or
DTP-16HC-1(BK) TEL.
This Ancillary Device adapter provides the Digital
Multiline Terminal with connection for a tape
recorder.
One per Multiline Terminal as required
56
120
120
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
3 - 14
Equipment
Electra Elite
Issue 6
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
This Ancillary Device adapter provides the Electra
Professional Multiline Terminal with connection for
headset, or audio recorder.
56
120
120
56
120
120
56
120
120
56
120
120
32
32
32
32
32
32
32
32
32
Equipment Name
ADA(1)-W
(BK)/(SW) Unit
This adapter can be installed on any Electra
Professional Multiline Terminal.
ADA(2)-W
(BK)/(SW) Unit
This Ancillary Device adapter provides the Electra
Professional Multiline Terminal with connection for
Cordless Telephone.
This adapter can be installed on any Electra
Professional Multiline Terminal.
APA-U Unit
This Analog Port adapter without ringer is the
interface used to install a Single Line Telephone,
Modem, Credit Card Reader, Wireless Headset,
NEC VoicePoint/VoicePoint Plus Conferencing unit,
or other compatible Analog device.
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
APR-U Unit
When this Analog Port Ringer adapter is used, an
additional Single Line Telephone or a modem can
be connected to an Electra Elite Multiline Terminal.
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
CTA-U Unit
TAPI
(Microsoft
Telephony
Application
Programming Interface) adapter allows an Electra
Elite Multiline Terminal to be connected to a PC.
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
This unit is a CTA adapter for Universal Serial Bus
with a Coreline, VDH2(8)-U10 ETU, connection.
CTU(C)-U Unit
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
This unit is a CTA adapter for Universal Serial Bus
with an ESI(8)-U10 ETU connection.
CTU(S)-U Unit
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
General Description Manual
3 - 15
Issue 6
Electra Elite
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
DBM(B)-U10 Box
This Message Display Board is connected to the
ESI(8)-U10 ETU to provide a message waiting light
for voice mail boxes. Each board supports eight
message waiting lights.
8
8
8
DBM(E)-U10 Box
Expansion Message Display Board. Each board
supports eight message waiting lights. Up to five
DBM(E)-U10s can be connected to one
DBM(B)-U10.
40
40
40
56
120
120
32
32
32
32
32
32
1
2
3
Equipment Name
HFU-U(BK)/(WH)
Unit
PCT(C)-U10 Unit
This optional Handsfree Unit provides full-duplex
handsfree communication. This unit comes with
the handsfree adapter and an external microphone.
This adapter can be installed on any DTP or DTU
Multiline Terminal except DTP-2DT-1(WH) TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
NEC PC Telephony Board (TAPI) with a Coreline
interface.
The VDD-U Unit is built into the
PCT(C)-U10 so that this unit can connect directly to
the VDH2(8)-U10 ETU. This unit can be connected
directly to the test port.
This unit can be installed on the ISA bus on any
IBM-compatible PC.
NEC PC Telephony Board (TAPI) without a modem.
PCT(S)-U10 Unit
RAK-U10 Unit
SLT(1)-U10 ADP
This unit can be installed on the ISA bus on any
IBM-compatible PC.
This 19” unit is used to simplify installation by rack
mounting the Electra Elite 192 system.
The Single Line Telephone Adapter provides an
interface for Single Line Telephones and other
similar devices from an ESI ETU channel.
8
This adapter can be connected to any ESI port
except 01 and 02.
The Voice/Data Interface Adapter provides LAN
split for digital terminals when the VDH2(8)-U10
ETU is used. This unit is used to incorporate LAN
and telephone lines into one cable.
VDD-U Unit
3 - 16
This adapter can be installed on any DTP or DTU
Multiline Terminal connected to a VDH2(8)-U10
ETU
except
DTP-2DT-1(WH)
TEL,
DTP-16HC-1(BK) TEL, or Cordless terminals.
24
48
72
Equipment
Electra Elite
Issue 6
Equipment Name
Description
Basic KSU
Basic + 1
Expansion
KSU
Basic + 2
Expansion
KSUs
56
120
120
This Wall Mount Unit is used to mount any Electra
Elite Multiline Terminal to the wall. This unit
connects to the back side of the Multiline Terminal.
WMU-U Unit
This unit is required when an APA-U Unit, APR-U
Unit, CTA-U Unit, CTU(C)-U Unit, CTU(S)-U10 Unit
HFU-U (BK)/(WH) Unit, or a VDD-U Unit is
installed.
WMU-W Unit
This universal Wall Mount Unit is used to mount
any Electra Professional Multiline Terminal or
DTP-2DT-1(WH) TEL to the wall.
56
120
120
ZT II
The
Zone
Transceiver
maintains
communication with the PS II terminals.
12
16
16
radio
Software
SAT S/W (END
USER) S6000
System Administration Terminal Software for End
User
1
SAT S/W (TECH)
S6000
System Administration
Technician
1
SAT LCR
Version 2.00
System Administration Terminal Software for Least
Cost Routing
1
Wireless Service
Console (WSC)
Wireless Service Console (WSC) Administration
Terminal Software
1
IP Configurator
VoIP Administration Terminal (VAT) Software
1
General Description Manual
Terminal
Software
for
3 - 17
Issue 6
Electra Elite
THIS PAGE INTENTIONALLY LEFT BLANK
3 - 18
Equipment
Chapter 4
Installation, Programming,
and Maintenance Overview
Installation, Programming,
and Maintenance Overview
SECTION 1
INSTALLATION
Chapter 4
Reduced Installation Time
The Electra Elite 192 System uses modularity and connectivity throughout
to reduce installation time and labor. The modular Key Service Units
(KSUs) are installed vertically for the Electra Elite 192 System. Most
internal connections are made with plug and jack.
Reducing the labor required for installation, modularity and connectivity
increase reliability. No wiring changes are made in the KSUs and all
connectors are factory tested.
The power supply unit and the battery backup unit are installed in the KSU
and allow for easy connection to extra battery backup units. All circuits
installed in the KSUs are located on printed circuit boards that plug into
prewired connector slots. Connection for voice and data between the
KSUs is provided by a single ribbon cable between the basic and
expansion KSUs. Voice and data are transmitted between KSUs using an
EXP-U10 ETU in the Electra Elite 192 System.
Connection to telephones, outside lines, and other external devices is
made using telephone cable connectors. A music source for Music on
Hold is connected by standard audio equipment plugs.
Universal Slots
Using Universal Slots maximizes flexibility by allowing installation of any
ETU into any interface slot (except the MIFA/MIFM-U10 ETU that can only
be installed in a dedicated slot or the first interface slot, and the DTI/PRT
ETU that must be installed in a specified interface slot). Full use of each
KSU, before adding another, reduces hardware requirements.
Resident System Program
A Resident System Program is provided when the system first receives
power. The CPU scans the KSUs and recognizes the ETUs and Multiline
Terminals that are connected to the system. Standard values (called
default values) are assigned in the System Program for all system and
device parameters. This allows the system to operate immediately after
initialization, before programming is done.
General Description Manual
4-1
Issue 6
Electra Elite
The assignments provided by the Resident System Program can be
altered to fit the requirements of a particular installation. Changing
programming assignments is the function of two preassigned Multiline
Terminals or a personal computer. When programming from a Multiline
Terminal, Flexible Line keys and the dial pad are used to enter new
values, and the display provides the necessary information for
programming.
Multiline Terminals and Single Line Telephones
A variety of telephones can be connected to satisfy the requirements of a
particular installation. All Multiline Terminals are fully modular and are
powered from the central unit. Cabling is twisted 1-pair for proprietary
Multiline Terminals and Single Line Telephones.
SECTION 2
PROGRAMMING
From Multiline Terminals
P ro gra m m in g is a cc o m p lish e d u sin g E T W -1 6 D C -1 /2 (B K )/(S W ) T E L ,
E T W -1 6 D D -1 /2(B K )/(S W ) T E L , E T W -2 4 D S -1 /2 (B K )/(S W ) T E L , D T P -8 D -1 (B K )/
(W H ) T E L , D T U -8D -2 (B K )/(W H ) T E L , D T P -1 6 D -1 (B K )/(W H ) T E L ,
D T U -1 6 D -2 (B K )/(W H ) T E L , D T P -3 2 D -1 (B K )/(W H ) T E L , o r D T U -3 2 D -2 (B K )/
(W H ) T E L M u ltilin e Te rm in a l. T he firs t tw o E S I(8 )-U 1 0 E T U p o rts a re
a uto m a tica lly a s sig n e d fo r p ro gra m m in g .
When a programming Multiline Terminal is off-line in the Program Mode,
the rest of the system continues to function. Most program changes can
be entered anytime, but some changes take effect only when the affected
stations and circuits are idle. This avoids disrupting any calls in progress.
PC Programming
Using the MIFM-U10 ETU allows the system to be programmed from a
personal computer. System data can be transferred to/from a diskette for
backup. The System Program End User software allows end users to
program several features for their Multiline Terminals, such as: Line Key
Assignment, Telephone Names, Zone Paging Groups, or various timers.
Battery Backup
CPU battery backup retains the System Program and System
Programmed Data for approximately 21 days during power loss when the
batteries are fully charged.
The batteries, located in the KSUs, support system operation for up to 30
minutes during a power outage.
4-2
Installation, Programming, and Maintenance Overview
Electra Elite
Issue 6
User Programmable Features
Multiline Terminal users can also program the following features from their
station:
Ringing Line Preference
Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct
Station Selection.)
Speed Dial
Multiline Terminals without programmable One-Touch keys and Single
Line Telephones can be used to program Station Speed Dial memories.
Attendant Positions can be used to program System Speed Dial memories
and the System Clock/Calendar.
SECTION 3
MAINTENANCE
Installing Interface ETUs without Disrupting Ongoing Calls
Each interface and optional ETU has an ON/OFF switch with an LED
indication of power status. An interface ETU with this switch OFF can be
removed or installed with the system power on.
The combination of status indication and ETU replacement with power on
allows the maintenance technician to replace suspect circuits without
disrupting ongoing calls.
Up/Down Load of Data
Using an MIFM-U10 ETU and System Program Technician/End-User
Software, Station Speed Dial data, System Speed Dial data, and all
System Data can be transferred from/to a PC. The Up/Down Load may be
accomplished from a local or remote location.
General Description Manual
4-3
Issue 6
Electra Elite
THIS PAGE INTENTIONALLY LEFT BLANK
4-4
Installation, Programming, and Maintenance Overview
Chapter 5
Hardware Specifications
Hardware Specifications
SECTION 1
SYSTEM CAPACITY
Chapter 5
The Electra Elite 192 System consists primarily of the Basic KSU and the
Expansion KSUs. Expansion KSUs can be stacked vertically on the Basic
KSU to expand the capacity of the system. A maximum of two expansion
KSUs can be added to expand to 24 interface slots. The same KTU is
used for the basic and both expansion KSUs.
1. Basic KSU:
8 interface slots
2. Basic KSU + Expansion KSU:
16 interface slots
3. Basic KSU + 2 Expansion KSUs:
24 interface slots
Some capacities of the Electra Elite System are listed below.
Hardware
Maximum Capacities
System Slots
Basic Unit
8 interface slots + 1 application slot
Basic + Expansion Unit
16 interface slots + 1 application slot
Basic + 2 Expansion Units
24 interface slots + 1 application slot
Number of CO/PBX Lines
Basic Unit
56
Basic + Expansion Unit
64
Basic + 2 Expansion Units
64
Number of 4-Wire E&M Lines
General Description Manual
Basic Unit
14
Basic + Expansion Unit
30
Basic + 2 Expansion Units
32
5-1
Issue 6
Electra Elite
Number of DID Lines
Basic Unit
28
Basic + Expansion Unit
60
Basic + 2 Expansion Units
64
Multiline Terminal Equipment
Basic Unit
64
Basic + Expansion Unit
120
Basic + 2 Expansion Units
120
Electra Professional Multiline Terminal Equipment
Basic Unit
64
Basic + Expansion Unit
120
Basic + 2 Expansion Units
120
Single Line Telephone Equipment with SLI(8)-U10 ETUs or
OPX(2)-U10 ETU
The installed OPX ETU is treated as Single Line Telephone
equipment and is counted toward the maximum Single Line
Telephone equipment that can be installed in a system. The
OPX(2)-U10 ETU provides two station circuits per KSU slot.
Basic Unit
56
Basic + Expansion Unit
118
Basic + 2 Expansion Units
118
Single Line Telephone Adapter
Basic Unit
8
Basic + Expansion Unit
8
Basic + 2 Expansion Units
8
Message Display Box
Basic Unit
8
Expansion Units
40
Attendant Consoles
5-2
Basic Unit
4
Basic + Expansion Unit
4
Basic + 2 Expansion Units
4
Hardware Specifications
Electra Elite
Issue 6
T1 Connection (Digital Trunk DS-0 Channels)
Basic Unit
2
Basic + Expansion Unit
3
Basic + 2 Expansion Units
3
PRT(1)-U10/20 ETU
Basic Unit
2
Basic + Expansion Unit
3
Basic + 2 Expansion Units
3
BRT(4)-U10 ETU
Basic Unit
4 (32 B Channels)
Basic + Expansion Unit
8 (64 B Channels)
Basic + 2 Expansion Units
8 (64 B Channels)
BSU(2)-U10 ETU
Basic Unit
6
Basic + Expansion Unit
8
Basic + 2 Expansion Units
8
Zone Transceiver (ZT II)
SECTION 2
CABLING
REQUIREMENTS AND
SPECIFICATIONS
Basic Unit
12
Basic + Expansion Unit
16
Basic + 2 Expansion Units
16
This section provides cabling requirements and specifications for various
equipment used in the Electra Elite System.
The KSU is connected with each of the Multiline Terminals and Single Line
Telephones by a separate twisted 1-pair cable or 2-pair cable (only for
Multiline Terminals).
(Refer to Table 5-1 Multiline Terminal Loop
Resistance and Cable Length for the loop resistance and cabling
requirements for Multiline Terminals and adapters.)
General Description Manual
5-3
Issue 6
Electra Elite
Table 5-1 Multiline Terminal Loop Resistance and Cable Length
Terminal or Adapter
Maximum Feet
by Twisted
1-Pair Cable
Maximum Feet
by Twisted
2-Pair Cable
24 AWG
24 AWG
DBM(B)-U10 Box
N/A
900
900
DCU-60-1(BK)/(WH) CONSOLE
N/A
1000
1000
DTP-2DT-1(WH) TEL
35
600
1000
DTU 4R-1(BK) TEL
N/A
650
1000
DTP-8-1(BK)/(WH) TEL
DTU-8-1(BK)/(WH) TEL
35
600
1000
DTP-8D-1(BK)/(WH) TEL
DTU-8D-2(BK)/(WH) TEL
35
600
1000
DTP-16-1(BK)/(WH) TEL
DTU-16-1(BK)/(WH) TEL
26
450
900
DTP-16D-1(BK)/(WH) TEL
DTU-16D-2(BK)/(WH) TEL
26
450
900
DTP-16HC-1(BK) TEL
57
DTP-32-1(BK)/(WH) TEL
DTU-32-1(BK)/(WH) TEL
21
360
720
DTP-32D-1(BK)/(WH) TEL
DTU-32D-2(BK)/(WH) TEL
21
360
720
DTR-1R-1(BK) TEL
35
600
1000
DTR-4R-1(BK) TEL
N/A
650
1000
ETW-8-1/2(BK)/(SW) TEL
35
600
1000
ETW-16DC-1/2(BK)/(SW) TEL
26
450
900
ETW-16DD-1/2(BK)/(SW) TEL
21
360
720
ETW-24DS-1/2(BK)/(SW) TEL
26
450
900
ETW-4R-1(BK) TEL
N/A
650
650
EDW-48-1(BK)/(SW) DSS/BLF
with AC Adapter
N/A
1000
1000
SLT(1)-U10 ADP
35
600
1000
5-4
Maximum
Loop
Resistance
(Ohms)
1083
An AC Adapter is required when installing the following devices: DTP-16HC-1(BK)
TEL, Electra Elite DCU 60, or Electra Professional EDW 48 Attendant Console.
The length for the specified SLT Adapter is the length between the SLT Adapter and
the ESI.
Hardware Specifications
Electra Elite
Issue 6
Twisted 2-Pair Cable
RJ-11
ESI
Multiline Terminal
Figure 5-1 Connecting the ESI to the Multiline Terminal Using Twisted
2-Pair Cable
Table 5-2 Cable Connection Between the Analog Port and the Single Line
Equipment
Cable
Maximum Loop Resistance
(24 AWG) from Connected
Equipment to Telephone
APR/APA-U Unit
Twisted Pair
50 feet
ADA(2)-W Unit
Twisted Pair
10 feet
SLT(1)-U10 ADP
Twisted Pair
50 feet
OPX(2)-U10 ETU
Twisted Pair
1600 ohms
SLI(4)/(8)-U10 ETU
Twisted Pair
300 ohms
Connected Equipment
Mixing digital and analog ports through the same 25-pair cable runs is not
recommended.
Table 5-3 Cable Connection Between ESI/VDH and PCT Board
Connected
Equipment
PCT(C)- U10 Unit
PCT(S)- U10 Unit
Maximum Loop
Resistance
(Ohms)
Cable
Attached
Telephone
35
Connected
31
Not Connected
35
Connected
31
Not Connected
10 Base-T
Twisted 1-Pair
Table 5-4 Cabling Requirements for Audio
Connected Equipment
General Description Manual
Cable
Music on Hold and Background Music
Sources
Hi-Fi Shielded Audio Cable
External Amplifier
Hi-Fi Shielded Audio Cable
5-5
Issue 6
SECTION 3
POWER
REQUIREMENTS
Electra Elite
3.1
Power Supply Inputs
The AC input (P64-U10 PSU) requirements for the Electra Elite 192
System are listed below:
3.2
117 Vac ± 10%
60 Hz ± 10%
Single Phase
15A circuit
A dedicated outlet, separately fused and grounded, is
required.
Power Supply Consumption
The power consumption for the Electra Elite 192 System is listed in
Table 5-5 Power Consumption.
Table 5-5 Power Consumption
Maximum
RMS
Current
Watts Used
(Idle)
Watts Used
(Maximum)
Basic KSU – B64-U10 KSU
2.5 A
120
230
Basic KSU + Expansion KSU
5.0 A
240
460
Basic KSU + 2 Expansion KSUs
7.5 A
360
690
KSU
5-6
Hardware Specifications
Electra Elite
Issue 6
SECTION 4
ENVIRONMENTAL
CONDITIONS
4.1
Temperature
4.2
Recommended Long Term: +50°F ~ +90°F (10°C ~ 32.2°C)
Humidity
SECTION 5
WEIGHTS AND
DIMENSIONS
Operating: +32°F ~ +104°F (0°C ~ 40°C)
Operating: 10% ~ 90% noncondensing
Weights and Dimensions shows the shipping weight, height, width, and
depth of each Electra Elite 192 KSU, Multiline Terminal, and adapter.
Table 5-6 Weights and Dimensions
Shipping
Weight*
Height
Width
Depth
ACA-U Unit
22.5 oz
(638 g)
3.4”
(86 mm)
4.2”
(107 mm)
5.2”
(133 mm)
ACD(8)-U10 ETU
6.4 lbs**
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
ADA-U Unit
2.3 oz
(65 g)
1.1”
(29 mm)
2.3”
(59 mm)
3.9”
(99 mm)
APA-U Unit or APR-U Unit
4.3 oz
(122 g)
2.4”
(60 mm)
2.3”
(59 mm)
4.8”
(121 mm)
460.8 oz
(13063 g)
13.1”
(312 mm)
13.7”
(348 mm)
18”
(457 mm)
BRT(4)-U10 ETU
14.6 oz
(414 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
BSU(2)-U10 ETU
13.2 oz
(374 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CNF(8)-U10 ETU
12.0 oz
(340 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
COI(4)-U10 ETU
13.6 oz
(385 g
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COI(8)-U10 ETU
16.6 oz
(471 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COIB(4)-U10 ETU
14.4 oz
(408 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
Unit
B64-U10 KSU
General Description Manual
5-7
Issue 6
Electra Elite
Shipping
Weight*
Height
Width
Depth
COID(4)-U10 ETU
14.4 oz
(408 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
COID(8)-U10 ETU
17.3 oz
(490 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CPUB( )-U10 ETU
13.4 oz
(380 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
CTA-U Unit
4.3 oz
(122 g)
2.4”
(60 mm)
2.3”
(59 mm)
4.8”
(121 mm)
12 lbs**
(5.44 Kg)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
CTU(C)-U Unit
9.5 oz
(270 g)
2.4”
(60 mm)
4.3”
(110 mm)
4.4”
(112 mm)
CTU(S)-U Unit
9.5 oz
(270 g)
2.4”
(60 mm)
4.3”
(110 mm)
4.4”
(112 mm)
DBM(B)-U10 Box
74.4 oz
(2109 g)
2.75”
(70 mm)
13.5”
(343 mm)
9.75”
(248 mm )
DBM(E)-U10 Box
74.4 oz
(2109 g)
2.75”
(70 mm)
13.5”
(343 mm)
9.75”
(248 mm )
DCU-60-1(BK)/(WH) Console
53 oz
(1503 g)
3.6”
(92 mm)
8.8”
(223 mm)
10.6”
(270 mm)
DID(4)-U10 ETU
15.5 oz
(439 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
DP-D-1A Doorphone
8.4 oz
(238 g)
1.5”
(38 mm)
5.5”
(140 mm)
$.75”
(121 mm)
DPH(4)-U10 ETU
12.1 oz
(343 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
DTI-U10/20 ETU
13.2 oz
(374 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
DTP-1-1(WH) TEL
DTP-1-2(WH)/(BK) TEL
DTP-1HM-1(WH) TEL
DTP-1HM-2(WH)/(BK) TEL
26.8 oz
(760 g)
2.36”
(60 mm)
6.22”
(158 mm)
8.81”
(224 mm)
DTP-2DT-1(WH) TEL
41 oz
(1163 g)
4.8”
(123 mm)
7.8”
( 197mm
9.3”
(235 mm)
DTU-4R-1(BK)/(WH) TEL
15.4 oz
(437 g)
2.25”
(57 mm)
4.25”
(108)
7.5”
(191)
DTP-8-1(BK)/(WH) TEL
DTU-8-1(BK) TEL
41.0 oz
(1163 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTP-8D-1(BK)/(WH) TEL
DTU-8D-2(BK) TEL
43.5 oz
(1233 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTP-16HC-1(BK) TEL
53 oz
(1503 g)
6.00”
(152 mm)
9.08”
(230 mm)
8.04”
(204 mm)
Unit
CTI/VP(4)/(8)/(12)/(16)-U10 ETU
5-8
Hardware Specifications
Electra Elite
Issue 6
Shipping
Weight*
Height
Width
Depth
DTP-16-1(BK)/(WH) TEL
DTU-16-1(BK) TEL
41 oz
(1162 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTP-16D-1(BK)/(WH) TEL
DTU-16D-2(BK) TEL
43.5 oz
(1233 g)
4.8”
(123 mm)
7.8”
(197 mm)
9.3”
(235 mm)
DTP-32-1(BK)/(WH) TEL
DTU-32-1(BK) TEL
46 oz
(1304 g)
4.8”
(123 mm)
8.7”
(220 mm)
9.3”
(235 mm)
DTP-32D-1(BK)/(WH) TEL
DTU-32D-2(BK) TEL
48 oz
(1361 g)
4.8”
(123 mm)
8.7”
(220 mm)
9.3”
(235 mm)
DTR-1R-1(BK) TEL
14.4oz
(408 g)
4.5”
(114 mm)
6.1”
(153 mm)
8.62”
(218 mm)
DTR-4R-1(BK) TEL
15.4 oz
(437 g)
2.25”
(57 mm)
4.25”
(108)
7.5”
(191)
ECR-U10 ETU
21.2 oz
( 344 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
EDW-48-1/2(BK)/(SW) TEL
49 oz
(1389 g)
2.72”
(69 mm)
6.89”
(175 mm)
8.81”
(223 mm)
ESI(8)-U10 ETU
14.5 oz
(411 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
ETW-4R-1(BK) TEL
26oz
(737 g)
3.42”
(87 mm)
5.51”
(140 mm)
7.48”
(190 mm)
ETW-8-1/2(BK)/(SW) TEL
32 oz
(907 g)
3.98”
(101mm)
6.89”
(175 mm)
8.81”
(223 mm)
ETW-16DC-1/2(BK)/(SW) TEL
35 oz
(992 g)
3.98”
(101mm)
6.89”
(175 mm)
8.81”
(223 mm)
ETW-16DD-1/2(BK)/(SW) TEL
39 oz
(1106 g)
3.98”
(101mm)
8.07”
(205 mm)
8.81”
(223 mm)
ETW-24DS-1/2(BK)/(SW) TEL
39 oz
(1106 g)
3.98”
(101mm)
8.07”
(205 mm)
8.81”
(223 mm)
EXP-U10 ETU
14.6 oz
(414 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
FMS(2)/(4)/(8)-U10 ETU
6.4 lbs**
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
HFU-U(BK)/(WH) Unit
7.1 oz
(201 g)
2.4”
(60 mm)
4.2”
(107 mm)
5.2”
(133 mm)
IPT(4)-U10 ETU
32 oz
( 907 g)
5.0”
(127 mm)
10”
(254 mm)
10”
(254 mm)
IPT(8)-U10 ETU
32 oz
( 907 g)
5.0”
(127 mm)
10”
(254 mm)
10”
(254 mm)
MIFA-U10 ETU
12.1 oz
(343 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
Unit
General Description Manual
5-9
Issue 6
Electra Elite
Shipping
Weight*
Height
Width
Depth
MIFM-U10 ETU
12.3 oz
(349 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
OPX(2)-U10 ETU
13.4 oz
(380 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
PBR( )-U10 ETU
10.7 oz
(303 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
PRT(1)-U10/20 ETU
13.2 oz
(374 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
RAK-U10 Unit
20 lbs
9072g
20”
(507 mm)
15
(380 mm)
8.5
( 216 mm)
SLI(4)-U10 ETU
13.0 oz
(370 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLI(8)-U10 ETU
14.1 oz
(400 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
SLT(1)-U10 ADP
9 oz.
(255 g)
1.8”
(45 mm)
2.8”
(70 mm)
4.8”
(120 mm)
TLI(2)-U10 ETU
13.8 oz
(391 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
VDD-U Unit
12.4 oz
(352 g)
2.5”
(63 mm)
8.8”
(224mm)
10.8”
(275 mm)
VDH2(8)-U10 ETU
18.4 oz
(522 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
VMS(2)/(4)/(8)-U10 ETU
6.4 lbs**
(2903 g)
1.89”
(48 mm)
11.47”
(290 mm)
8.46”
(214 mm)
VRS(4)-U10 ETU
12.0 oz
(340 g)
1.97”
(50 mm)
9.45”
(240 mm)
7.68”
(195 mm)
WMU-U Unit
10.6 oz
(301 g)
4.1”
(104 mm)
5.9”
(151 mm)
7.1”
(180 mm)
WMU-W Unit
20 oz
(567 g)
5.75”
(147 mm)
5.75”
(147 mm)
2.5”
(63 mm)
Unit
* Shipping weight includes the shipping carton.
** Shipping weight includes the shipping carton and documentation.
5 - 10
Hardware Specifications
Electra Elite
SECTION 6
AUDIBLE AND VISUAL
INDICATIONS
Issue 6
6.1
Tone Patterns
Table 5-7 Tone Patterns lists the frequency and the pattern for the
tones. Tones are used to inform Electra Elite 192 station users of
system functions such as dial tone, busy tone, or ringback tone.
6.2
Multiline Terminal LED Flash Patterns
The Electra Elite 192 System has 2-color LEDs. Green is used
primarily for I-Use conditions and for outside calls. Red is used
primarily for Other Use conditions and internal calls. Refer to Table
5-8 Multiline Terminal LED Flash Patterns.
General Description Manual
5 - 11
Issue 6
Electra Elite
Table 5-7 Tone Patterns
System Tone
(Fixed)
Frequency
(Hz)
(Fixed)
Intermit
(Default)
480/620
60 IPM
Cycle
0.5 sec
Busy Tone
0.5 sec
0.5 sec
Call Waiting Tone
440
60 IPM
0.5 sec
Second Dial Tone
0.2 5 sec
350/440
120 IPM
0.25 s ec
2400 Modulation
(16 Hz)
Continuous
Internal Dial Tone
350/440
Continuous
Internal Ringback Tone
440/480
1 sec On
2 sec Off
Howler Tone
LCR Dial Tone
440
Continuous
Reorder Tone
480/620
120 IPM
1 sec
2 sec
0.25 sec
0.25 sec
Service Set Tone
440
Continuous
0.125 sec
Special Dial Tone
440
240 IPM
0.125 sec
Tone Burst 1 Tone
440
Continuous
Tone Burst 2 Tone
620
Continuous
Tie/DID Ringback Tone
440/480
2 sec On
4 sec Off
Camp-On Tone
Call Alert Notification
Attendant Tone Override
440
Continuous
DIT Alert Tone
480/620
Continuous
Call Forward Alert Tone
Call Forward
Configuration Tone
350/440
120 IPM
5 - 12
1 sec
1 sec
2 sec
4 sec
0.7 sec
0.5 sec
0.25 sec ON x 2~3 bursts
Hardware Specifications
Electra Elite
Issue 6
Table 5-8 Multiline Terminal LED Flash Patterns
LED
Condition
Color
W
I-Use
Busy
Incoming Call
I-Hold
Call Hold
Hold Recall
Transfer Recall
Live Monitoring Mode
Message Waiting on Line Key
Green
Red
Red
Green
Red
Green
Green
Green
Red
Microphone
ON
Red
I-Use
ICM Incoming Call
Voice Over Broker
Red
Red
Red
Incoming Internal Call
Incoming Outside Call
Message from Attendant
Voice Mail Message
Red
Green
Green
Red
P
ON
System Data Entry
Red
Red
R
Conference in Progress/Barge In
All Conference Circuits Used
Hold Conference Call
ICM Call Hold
SPD Confirmation
Red
Red
Red
Red
Red
O
Incoming Trunk
Exclusive Hold
User Ringing Line Preference
Voice Over with Broker’s Call
Red
Green
Red
Green
T
Callback Set
Auto Repeat Set
ON (to set function)
Call FWD - All Calls Set
Red
Red
Red
Red
W
ICM
Large LED
W
BLF or
DSS Key
Use, Hold
DND, Call FWD-All Calls Set
Special Mode (while pressing
or going off-line)
T
Flash Patterns
Red
Red
Red
0
General Description Manual
0.5
1.0
1.5
2.0 sec.
5 - 13
Issue 6
SECTION 7
OUTSIDE LINE TYPE
Electra Elite
The following outside line types can be used with the Electra Elite 192
System.
SECTION 8
NETWORK AND
CONTROL
8.1
2-wire, Loop Start or Ground Start Trunks
2-wire, 2-way, DID Lines (Dial Pulse or DTMF)
4-wire, E&M Tie Lines (Type I or V, Dial Pulse, or DTMF)
ISDN-BRI Trunks
Digital Trunk T1/FT1 (Loop Start or Ground Start, Tie Line (E&M), or
DID.)
ISDN-PRI Trunks
Transmission, Network, and Control Specifications
8.1.1
Transmission
Data Length
From Multiline Terminal to ESI(8)-U10 ETU: 23 bits
From ESI(8)-U10 ETU to Multiline Terminal: 23 bits
Data Transmission Rates:
Between ESI(8)-U10 ETU and Multiline Terminal:
184K bps (voice and signaling)
8.1.2
Scanning Time for each Multiline Terminal: 32 ms.
Network
Time Division Multiplexing allows transmission of a
number of separate data, voice and/or video
simultaneously over one communications medium. The
information below indicates the specifications the Electra
Elite 192 System uses for switching, clock, data bus,
timeframe.
5 - 14
TDM Switching:
PCM (µ Law)
TDM Clock:
2.048 MHz
TDM Data Bus:
8 bit
TDM Timeframe: 125 µs.
Hardware Specifications
Electra Elite
Issue 6
8.1.3
Control
This section indicates the speed and capacities of the
control.
8.1.4
Control: Stored program with distributed processing
Central Processor: 32-bit microprocessor
Clock: 25 MHz
Interface ETU: 8-bit or 16-bit microprocessor
Optional ETUs: 16-bit or 32-bit microprocessor
Multiline Terminal: 8-bit microprocessor
Attendant Console: 4-bit microprocessor
SLT Adapter: 4-bit microprocessor
Telephone
The voltage, current, ring signal information for the
Electra Elite Multiline Terminals, Single Line Telephone
equipment, and APR units are listed below.
Multiline Terminal
Voltage: -11 ~ -26 Vdc
Maximum Current: 250 mA
Acoustical characteristics meet Electronic Industry
Association (EIA) standard proposal SP-1286 and
standard EIA RS-470.
Single Line Telephone
Standard 2500 Set: 500 type network
Nominal Current: 35 mA
Ring Signal: 56 Vac RMS @ 20 Hz
SLT(1)-U10 ADP
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 56 Vac RMS @ 20 Hz
General Description Manual
5 - 15
Issue 6
Electra Elite
APR/APA-U Unit
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 70 Vac RMS @ 18 Hz
SECTION 9
DIALING
SPECIFICATIONS
9.1
APA-U does not provide ringing signal.
Dial Pulse Address Signaling
Dial Pulse Signaling is a type of address signaling that uses dial
pulses (regular momentary interruptions) to signal the equipment.
In the Electra Elite 192 System, the following Dial Pulse
specifications are used.
9.2
Pulse Rate: 10 ± 0.5 pps/20 ± 1.0 pps
Percent Break: 60 ± 1.5%
Interdigit Interval: 10 pps/20 pps 770 ms. ~ 830 ms.
Dual-Tone Multifrequency (DTMF) Address Signaling
DTMF signaling is a term that describes push button or Touchtone
dialing. When a key on a telephone is pushed, two tones (one high
frequency and one low frequency) are provided. In the Electra Elite
192 System, the following DTMF specifications are used.
Frequencies
Two sinusoidal frequencies are provided, one from the high
frequency group and one from the low frequency group.
Frequency Deviation: Less than ±1.0%
Signal Level:
Nominal level per frequency:
-6 ~ -4 dBm
Minimum level per frequency:
Low Group: -10 dBm
High Group: -8 dBm
Maximum level per frequency: 0 dBm
5 - 16
Rise Time: Within 5 ms.
Hardware Specifications
Electra Elite
Issue 6
Duration of Dual Frequency Signal:
110 ms. default/60 ms. minimum
Interdigital Time: 80 ms. default/70 ms. minimum
Nominal High Group
Frequencies (Hz)
Nominal Low Group
Frequencies (Hz)
SECTION 10
EXTERNAL EQUIPMENT
CONNECTION
10.1
1209
1336
1477
697
1
2
3
770
4
5
6
852
7
8
9
941
,
0
#
Music Sources for Music on Hold via KSU
Auxiliary Input:
0.6V PPS Signal Level
Input Impedance:
600
Ω
10.2 Music Source for Station Background Music via COI ETU
Auxiliary Input:
0.6V PPS Signal Level
Input Impedance:
600
Ω
10.3 External Paging (Audio)
General Description Manual
Output Power:
–10 dBm Signal Level
Output Impedance: 600
Ω
Relay Contact Rating: 500 mA, 24 Vdc
5 - 17
Issue 6
Electra Elite
10.4 External Tone Ringer/Night Chime Output
Output Level: –10 dBm
Output Impedance: 600
Ω
Relay Contact Rating: 500 mA, 24 Vdc
10.5 SMDR Output
Female Connector (System Output) Standard RS-232C
10.6 PC Connection
Female Connector (System Output) Standard RS-232C
10.7 Relay Contact
SECTION 11
BATTERY BACKUP
All Relay Contact Ratings: 500 mA, 24Vdc
The Electra Elite 192 System has battery backup functions for system
backup and for memory backup.
11.1 System Backup
During a power failure, the system is backed up using a
rechargeable battery. This battery backup supports all system
operations for approximately 30 minutes.
11.2 Memory Backup
The CPUB( )-U10 ETU has a battery installed to provide backup of
system memory. When the battery is fully charged, system
memory (programmed data) is retained for approximately 21 days.
5 - 18
Hardware Specifications
192
GENERAL DESCRIPTION MANUAL
NEC America, Inc.
Issue 6
(Series 6000)
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