Apple 72 Notebook User Guide

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Apple 72 Notebook User Guide | Manualzz

Congratulations, you and your iMac were made for each other.

Built-in iSight camera

Video chat with up to three friends anywhere in the world at the same time.

Mac Help iSight


Find anything on your system as fast as you type.

Mac Help Spotlight


Front Row with

Apple Remote

Enjoy movies, music, and photos from the comfort of your sofa.

Mac Help Front Row


One-click websites

Easily create websites and blogs complete with video, podcasts, and photos. iWeb Help website


Record a professional-sounding podcast using sound effects and jingles.

GarageBand Help podcast

Dashboard widgets

Get up-to-date information instantly. View stocks, check the weather, track flights, and much more.

Mac Help Dashboard

Fun with photos

Import, organize, and share up to 250,000 photos. Then transform them into beautiful photo books. iPhoto Help photo





Chapter 1: Ready, Set Up, Go

What’s in the Box

Setting Up Your iMac

Putting Your iMac to Sleep or Shutting It Down






Chapter 2: Life with Your iMac

Basic Features of Your iMac

Other Features of Your iMac

Ports on Your iMac

Other Components of Your iMac

Getting Answers



Chapter 3: Boost Your Memory

Installing Additional Memory

Making Sure Your iMac Recognizes the New Memory




Chapter 4: Problem, Meet Solution

Problems That Prevent You from Using Your iMac

Using Apple Hardware Test

Problems with Your Internet Connection

Contents 5








Problems with AirPort Extreme Wireless Communication

Keeping Your Software Up to Date

When an Application Doesn’t Respond

Reinstalling the Software That Came with Your iMac

Other Problems

Learning More, Service, and Support

Locating Your Product Serial Number








Chapter 5: Last, but Not Least

Safety Instructions for Setting Up and Using Your iMac

Avoid Hearing Damage

Understanding Ergonomics

Cleaning Your iMac

Carrying Your iMac

Learning About Apple and the Environment

Communications Regulation Information


Looking for Something?


6 Contents


Ready, Set Up, Go


Mac Help

Migration Assistant

Your iMac is designed so that you can set it up quickly and start using it right away.

If you have never used an iMac or are new to Macintosh computers, read this chapter for help getting started.


Read all of the setup instructions and safety information (see page 55)

before you plug your computer into a wall socket.

If you are an experienced user, you may already know enough to get started.

Make sure you look over the information in Chapter 2, “Life with Your iMac,” to find

out about the new features of this iMac.

Before you set up your iMac, remove any protective film from the outside of your computer.

8 Chapter 1 Ready, Set Up, Go



s in the




Your iMac comes with an Apple Keyboard, a Mighty Mouse, an Apple Remote, and an

AC power cord.


AC power cord


Apple Remote

Mighty Mouse

Chapter 1 Ready, Set Up, Go 9






our i



Follow these steps to set up your iMac.

Step 1: Pa ss the power c ord thro u gh the hole i n the s tand and pl u g i t i nto the power port on the ba c k of yo u r iM a c .

10 Chapter 1 Ready, Set Up, Go

Step 2: To a cc e ss the Internet or a network, c onne c t one end of an Ethernet c able to the iM a c and the other end to a c able modem, DSL modem, or network.


Note: Your iMac also comes with AirPort Extreme technology for wireless networking.

For information about setting up a wireless connection, choose Help > Mac Help, and

then choose Library > AirPort Help. See “Getting Answers” on page 28.

Chapter 1 Ready, Set Up, Go 11

Step 3: Conne c t the keyboard and mo us e c able s . d d

U si ng a W i rele ss Keyboard and M o us e

If you purchased an Apple Wireless Keyboard and wireless Mighty Mouse with your iMac, follow the instructions that came with the keyboard and mouse to set them up.

12 Chapter 1 Ready, Set Up, Go

Step 4: Pre ss the power ( ® ) b u tton to t u rn on yo u r iM a c .


Step 5: U s e Set u p A ssis tant.

The first time you turn on your iMac, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your iMac.

If you already have a Mac, Setup Assistant can also help you automatically transfer files, applications, and other information from your previous Mac to your new iMac.

Chapter 1 Ready, Set Up, Go 13

Step 6: C us tom i ze yo u r de s ktop and s et yo u r preferen c e s .

You can quickly make your desktop look the way you want using System Preferences.

Choose Apple (  ) > System Preferences from the menu bar. As you get to know your computer, explore System Preferences, your command center for most settings on your iMac. For more information, open Mac Help and search for “System Preferences” or for the specific preference you want to change.




our i


ac to


leep or


hutting It



When you finish working with your iMac, you can put it to sleep or shut it down.

Put Your iMac to Sleep

If you will be away from your iMac for less than a few days, put it to sleep. When your iMac is in sleep, its screen is dark and a small white light below the lower-right corner of the display pulses. You can quickly wake your iMac and bypass the startup process.


To put your iMac to sleep, do one of the following:

Choose Apple (  ) > Sleep.

 Press the power ( ® ) button on the back of your iMac.

 Choose Apple (  ) > System Preferences, click Energy Saver, and set a sleep timer.

 Press and hold the Play/Pause ( ’ ) button on your Apple Remote for 3 seconds.

To wake your iMac, press any key on the keyboard or any button on the Apple Remote.

When your iMac wakes from sleep, your applications, documents, and computer settings are exactly as you left them.

14 Chapter 1 Ready, Set Up, Go

Shut Down Your iMac

If you won’t be using your iMac for more than a few days, shut it down. Choose

Apple (  ) > Shut Down.

Warning: Shut down your iMac before moving it. Moving your iMac while the hard disk is spinning can damage the hard disk, causing loss of data or the inability to start up from the hard disk.

Chapter 1 Ready, Set Up, Go 15


Life with Your iMac


Mac Help


Read on for an overview of the features and ports of your iMac. Apple frequently releases new versions and updates to its system software, so the images shown in this book may be slightly different from what you see onscreen.

The Apple website at links you to the latest Apple news, free downloads, and online catalogs of software and hardware for your iMac.

You can also find the manuals for many Apple products and technical support for all of

Apple’s products on the Apple Support website at

Chapter 2 Life with Your iMac 19


asic Features of


our i



Built-in microphone Built-in iSight camera Camera indicator light

Slot-loading optical disc drive

Built-in stereo speaker (right)

Apple Keyboard

Mighty Mouse

Apple Remote

20 Chapter 2 Life with Your iMac

Built-in microphone

Record sounds directly on your iMac or talk with friends live over broadband using the included iChat AV application.

Built-in iSight camera and camera indicator light

Videoconference with friends and family over broadband using the iChat AV application, snap pictures with the Photo Booth application, or capture video with iMovie HD. The camera indicator light glows when the camera is displaying video or when Photo Booth is open.

Slot-loading optical disc drive

Your SuperDrive can read CD-ROM, photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R, CD-RW, DVD±R, DVD±RW, and DVD+R

Double Layer (DL) discs.

Built-in stereo speakers

Listen to music, movies, games, and multimedia.

Apple Keyboard

Use the function keys and numeric keypad to work efficiently.

Mighty Mouse

Use the programmable, multibutton mouse with its innovative scroll ball to click, squeeze, and scroll through documents, web pages, and other content.

Apple Remote

Control your music, photos, and videos from across the room with the easy-touse Apple Remote and Front Row.

Chapter 2 Life with Your iMac 21


ther Features of


our i



Built-in infrared (IR) receiver

Ambient light sensor

Built-in stereo speaker (left) d USB ports

Power indicator light

Remote rest


Volume controls

C Media

Eject key

22 Chapter 2 Life with Your iMac



Built-in infrared (IR) receiver

Use the Apple Remote with the built-in IR receiver to work seamlessly with your iMac.

Ambient light sensor

Detects a room’s ambient light and automatically adjusts the brightness of the power indicator light, according to the light available, when your iMac is in sleep.

Built-in stereo speakers

Listen to music, movies, games, and multimedia.

Two USB 1.1 ports on the Apple Keyboard

Connect low-power USB 1.1 devices, such as your mouse, to your keyboard.

(There are also three high-speed USB 2.0 ports on the back of your iMac.)

Power indicator light

A white light indicates your iMac is in sleep. When your iMac is on, this light is off.

Remote rest

When you’re not using your Apple Remote, stow it on the right side of your iMac.

The remote rest has an internal magnet.

Volume controls

Increase ( ) or decrease ( – ) the volume of the sound coming from the built-in speakers or headphone port.

Media Eject key

Press and hold this key to eject a disc. You can also eject a disk by dragging its desktop icon to the Trash.

Chapter 2 Life with Your iMac 23


orts on


our i



£ Mini-DVI port

G Ethernet port


Base-T) d

USB 2.0 ports (3)

, Audio in/optical digital audio in port f

Headphone out/ optical digital audio out port

H FireWire ports

24 Chapter 2 Life with Your iMac

G f

H d



£ Mini-DVI video out port

Use a Mini-DVI to DVI Adapter to connect your iMac to an Apple flat-panel display or other display that has a DVI connector. Use a Mini-DVI to VGA Adapter to connect to an external monitor that has a VGA connector. Use a Mini-DVI to

Video Adapter for composite and S-video support to connect to a TV, VCR, or other video device. Adapters are available at

Ethernet port (10/100/1000Base-T)

Connect to a high-speed 10/100/1000Base-T Ethernet network, connect a DSL or cable modem, or connect to another computer and transfer files. The Ethernet port automatically detects other Ethernet devices.

Three USB (Universal Serial Bus) 2.0 ports

Connect a modem, iPod, printer, disk drive, digital camera, joystick, and more. You can also connect USB 1.1 devices.

Audio in/optical digital audio in port

Connect an external powered microphone or digital audio equipment. This port is also a S/PDIF stereo 3.5 mini-phono jack.

Headphone out/optical digital audio port

Connect headphones, external powered speakers, or digital audio equipment.

This port is also a S/PDIF stereo 3.5 mini-phono jack.

FireWire 400 port

Connect high-speed external devices, such as digital video cameras or external storage. If your iMac has two FireWire 400 ports, they provide up to 8 watts of power combined.

FireWire 800 port (on some models)

The FireWire 800 port supports data rates up to 800 Mbps. If your iMac has a

FireWire 400 and 800 port, they provide up to 15 watts of power combined.

Chapter 2 Life with Your iMac 25




omponents of


our i



Power port

Security slot

® Power button

Memory access

26 Chapter 2 Life with Your iMac



Power port

Connect your iMac computer’s power cord.

Security slot

Attach a lock and cable to prevent theft (available at

Power button

Turn on your iMac or put it to sleep. Press and hold to restart your iMac during troubleshooting.

Memory access

Your iMac comes with at least 1 GB of memory. You can add more memory to your iMac, up to a total of 3 GB (you can purchase memory at

store). See “Installing Additional Memory” on page 33.

AirPort Extreme wireless technology (inside)

Connect to a wireless network using built-in AirPort Extreme technology.

Bluetooth® 2.0+EDR wireless technology (inside)

Connect wireless devices, such as Bluetooth mobile phones, PDAs, printers, and the Apple Wireless Keyboard and wireless Mighty Mouse (you can purchase the

Apple Wireless Keyboard and wireless Mighty Mouse at

Chapter 2 Life with Your iMac 27




Much more information about using your iMac is available in Mac Help and on the

Internet at

To open Mac Help:

1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).

2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help).

3 Click in the search field, type a question, and press Return on your keyboard.

More Information

For more information about using your iMac, see the following:

To learn abo u t...

Installing memory

Troubleshooting your iMac if you have a problem

Finding service and support for your iMac

Using Mac OS X


Chapter 3, “Boost Your Memory,” on page 31.

Chapter 4, “Problem, Meet Solution,” on page 39.

Moving from a PC to a Mac

Using iLife applications

“Learning More, Service, and Support” on page 51 Or, see the

Apple Support website at

The Mac OS X website at Or, see “Welcome to Tiger” in the User Guides And Information folder on your hard disk. Or, search for “Mac OS X” in Mac Help.

How To Move To Mac at Or, click

“Switching from Windows” under Top Customer Issues on the

Mac Help home page.

The iLife website at and the iLife tutorials at Or, open an iLife application and then open Help for the application.

28 Chapter 2 Life with Your iMac

To learn abo u t...

Changing System Preferences


Open System Preferences by choosing Apple (  ) > System

Preferences. Or, search for “system preferences” in Mac Help.

Using your mouse or keyboard Search for “mouse” or “keyboard” in Mac Help. Or, open System

Preferences and click Keyboard & Mouse.

Using AirPort Extreme wireless technology

Using Bluetooth wireless technology

The AirPort Support page at

Or, open AirPort Help by clicking and holding the Home button at the top of a Mac Help page, and then select AirPort Help from the list.

The Bluetooth Support page at bluetooth. Or, open the Bluetooth File Exchange application, located in the Utilities folder within the Applications folder, and choose Help > Bluetooth Help.

Connecting a printer Search for “printing” in Mac Help.

FireWire and USB connections Search for “USB” or “FireWire” in Mac Help.

Connecting to the Internet Search for “Internet” in Mac Help.

Connecting an external display Search for “display port” in Mac Help.

Apple Remote

Front Row

Search for “remote” in Mac Help.

Search for “Front Row” in Mac Help.

Burning a CD or DVD


Search for “burn disc” in Mac Help.

The Specifications page at

Or, open System Profiler, by choosing Apple (  ) > About This

Mac from the menu bar, and then click More Info.

Chapter 2 Life with Your iMac 29


Boost Your Memory


Mac Help


Your iMac comes with at least 1 GB of Double Data Rate 2 (DDR2) Synchronous

Dynamic Random Access (SDRAM) memory installed. You can add 1 or 2 gigabyte (GB) memory modules for a maximum of 3 GB of memory. Memory modules must meet the following specifications:

 Small Outline Dual Inline Memory Module (SO-DIMM) format

 667 MHz, PC2-5300, DDR2 compliant (also referred to as DDR2 667)

 Unbuffered and unregistered

Warning: Apple recommends that you have an Apple-certified technician install memory. Consult the service and support information that came with your iMac for information about how to contact Apple for service. If you attempt to install memory and damage your equipment, that damage isn’t covered by the limited warranty on your iMac.

32 Chapter 3 Boost Your Memory






Your iMac has a top slot and a bottom memory slot. You can add a memory module to the bottom slot and remove the memory module in the top slot to replace the installed memory. You can add a 1 GB or 2 GB memory module for a maximum of 3 GB of memory.

You can purchase additional Apple memory from an Apple Authorized Reseller, an

Apple Store retail location, or the online Apple Store at

Warning: Always shut down your iMac and remove the power cord before installing memory. Do not attempt to install memory while your iMac is plugged in.

To install memory

1 Turn your iMac off by choosing Apple (  ) > Shut Down.

2 Disconnect all cables and the power cord from your iMac.

3 Place a soft, clean towel or cloth on your work surface. Hold the sides of your iMac and lay it down so that the screen is against the surface and the bottom is facing you.

Chapter 3 Boost Your Memory 33

4 Raise the stand and use a Phillips #2 screwdriver to loosen the two captive screws on the memory access door by turning them counterclockwise.

Raise stand

Memory access door

Phillips screwdriver

5 Remove the memory access door and set it aside.

34 Chapter 3 Boost Your Memory

6 Pull the two levers in the memory compartment to eject any installed memory modules you want to replace.

7 Remove the memory modules from your iMac.

Memory module partially ejected

Remove memory module


Chapter 3 Boost Your Memory 35

8 Insert the new memory modules into the slots with the notches facing left as shown in the illustration.

9 Press the memory modules firmly and evenly into the compartment. You’ll hear a slight click when the memory modules are seated correctly.

Important: Don’t use the levers to seat the memory in the compartment.

10 Push the levers toward the center of the compartment until they are fully closed.

Memory modules

36 Chapter 3 Boost Your Memory

Levers will partially close

1 Replace the memory access door using a Phillips #2 screwdriver to tighten the screws.

Warning: Remember to replace the memory access door after you install memory.

Your iMac won’t function properly without the memory access door.

Raise stand

Memory access door

Phillips screwdriver

2 Holding each side of your iMac, turn the it right side up and then reconnect the cables and power cord.

3 Press the power ( ® ) button on the back of your iMac to turn it on.

Chapter 3 Boost Your Memory 37






our i


ac Recognizes the





After installing memory, check whether the computer recognizes the new memory.

To check the memory installed in your iMac:

1 Start up your iMac.

2 When you see the Mac OS desktop, choose Apple (  ) > About This Mac.

You’ll see the total amount of memory installed in your iMac. For a detailed view of the amount of memory installed, open System Profiler by clicking More Info.

If your iMac doesn’t recognize the memory or doesn’t start up correctly, shut it down and check the installation instructions again to make sure that the memory is compatible with your iMac and that the memory is installed correctly. If you still have problems, remove the memory and consult the support information that came with the memory or contact the vendor who provided the memory.

38 Chapter 3 Boost Your Memory


Problem, Meet Solution


Mac Help


Occasionally you may have problems while working with your iMac. Read on to find some solutions to try when you have a problem. You can also find more troubleshooting information in Mac Help and on the iMac Service & Support website at

If you experience a problem with your iMac, there is usually a simple and quick solution. If you encounter a problem, try to make a note of what you did before the problem occurred. This will help you narrow down the possible causes of the problem and then find the answers you need. Things to note include:

 The applications you were using when the problem occurred. Problems that occur only with a specific application may indicate that the application isn’t compatible with the version of the Mac OS installed on your iMac.

 Any new hardware (such as additional memory or a peripheral) that you connected or installed.

Warning: Do not attempt to open your iMac except to install memory. If your iMac needs service, consult the service and support information that came with your computer for information about how to contact an Apple Authorized Service Provider or Apple for service. Your iMac doesn’t have any user-serviceable parts, except the memory.

40 Chapter 4 Problem, Meet Solution


roblems That




ou from




our i



If your iMac won’t respond or the pointer won’t move

 Make sure the mouse and keyboard are connected. Unplug and then plug in the connectors and make sure they are secure. If you have a wireless keyboard or mouse, make sure the batteries are fresh.

 Try to force problem applications to quit. Hold down the Option and Command ( x ) keys and press the Esc key. If a dialog appears, select the application and click Force

Quit. Then save your work in any open applications and restart your iMac to be sure the problem is entirely cleared up.

 If you are unable to force the application to quit, press and hold the power ( ® ) button on the back of your iMac for 5 or 6 seconds to shut down the computer.

Unplug the power cord from the iMac. Then plug the power cord back in and press the power ( ® ) button on your iMac to turn it on.

If the problem occurs frequently when you use a particular application, check with the application’s manufacturer to see if the application is compatible with your iMac.

To get support and contact information for the software that came with your iMac, go to

If the problem occurs frequently, you may need to reinstall your system software.

See “Reinstalling the Software That Came with Your iMac” on page 48.

Chapter 4 Problem, Meet Solution 41

If your iMac freezes during startup or you see a flashing question mark

 Wait a few seconds. If your iMac doesn’t start up after a brief wait, shut it down by pressing and holding the power ( ® ) button for 5 or 6 seconds, until your iMac shuts down. Then hold down the Option key and press the power ( ® ) button again to start up your iMac. When your iMac starts up, click the hard disk icon and then click the right arrow.

 After your iMac starts up, open System Preferences and click Startup Disk. Select a local Mac OS X System folder.

 If the problem occurs frequently, you may need to use Disk Utility (on the Mac OS X

Install Disc 1 that came with your iMac) or reinstall your system software (see

“Reinstalling the Software That Came with Your iMac” on page 48).

If your iMac won’t turn on or start up

 Make sure the power cord is plugged into your iMac and into a functioning power outlet.

 Press the power ( ® ) button and immediately hold down the Command ( x ), Option,

P, and R keys until you hear the startup sound a second time.

 If you recently installed memory, make sure that it is correctly installed and that it is compatible with your iMac. Check whether removing the memory you installed

allows your iMac to start up (see page 33).

 Unplug the power cord and wait at least 30 seconds. Plug the power cord back in and press the power ( ® ) button again to start up your iMac.


If you are still unable to start up your iMac, see “Learning More, Service, and Support” on page 51 for information about contacting Apple for service.

42 Chapter 4 Problem, Meet Solution






ardware Test

You can use Apple Hardware Test to help determine if there is a problem with your iMac hardware.

To use Apple Hardware Test:

1 Disconnect all external devices from your iMac except the keyboard and mouse.

If you have an Ethernet cable connected, disconnect it.

2 Insert the Mac OS X Install Disc 1 that came with your iMac.

3 Restart your iMac and hold down the D key as your iMac starts up.

4 When the Apple Hardware Test chooser screen appears, select the language appropriate for your location.

5 Press the Return key or click the right arrow button.

6 When the Apple Hardware Test main screen appears (after about 45 seconds), follow the onscreen instructions.

7 Apple Hardware Test displays an error code if it detects a problem. Make a note of the error code before pursuing support options. If Apple Hardware Test doesn’t detect a hardware failure, the problem may be with your software.

For more information about, see the Apple Hardware Test Read Me file on the

Mac OS X Install Disc 1.

Chapter 4 Problem, Meet Solution 43



roblems with


our Internet



If you have trouble with your Internet connection, you can try the steps in this section starting with Network Diagnostics.

To use Network Diagnostics:

1 Choose Apple (  ) > System Preferences.

2 Click Network and then click “Assist me.”

3 Click Diagnostics to open Network Diagnostics.

4 Follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the

Internet service provider (ISP) you are trying to connect to, with an external device you are using to connect to your ISP, or with the server you are trying to access. You can also try the following steps.

Cable M odem, DSL, and LAN Internet Conne c t i on s

Make sure all modem cables are fully plugged in. Check the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Also check the cables and power supplies for Ethernet hubs and routers.

Turn the modem off and on to reset the modem hardware.

Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some

ISPs recommend that you unplug the modem’s power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on.

PPPoE Conne c t i on s

If you are unable to connect to your Internet service provider using PPPoE, make sure you have entered the correct information in Network preferences.

Chapter 4 Problem, Meet Solution

Check System Preferences settings:

1 Choose Apple (  ) > System Preferences.

2 Click Network.

3 Choose Network Port Configurations from the Show pop-up menu.

4 Drag Built-in Ethernet to the top of the Port Configurations list.

5 Choose Built-in Ethernet from the Show pop-up menu.

6 Click PPPoE.

7 Select “Connect using PPPoE.”

8 Check the Account Name field to make sure you’ve entered the correct information from your ISP.

9 If you chose to save your password, retype it making sure it’s correct.

10 Click TCP/IP. Make sure you’ve entered the correct information from your ISP in this pane.

11 Click Apply Now.

Network Conne c t i on s

Make sure the Ethernet cable is plugged into your computer and into the network.

Check the cables and power supplies to your Ethernet hubs and routers.

If you have two or more computers sharing an Internet connection, be sure that your network is set up properly. You need to know if your ISP provides only one IP address or if it provides multiple IP addresses, one for each computer.

Chapter 4 Problem, Meet Solution 45

If only one IP address is used, then you must have a router capable of sharing the connection, also known as network address translation (NAT) or “IP masquerading.”

For setup information, check the documentation provided with your router or ask the person who set up your network. You can use an AirPort Base Station to share one IP address among multiple computers. For information about using an AirPort Base

Station, check Mac Help or visit the Apple AirPort website at airport.

If you cannot resolve the issue using these steps, contact your ISP or network administrator.


roblems with




ort E







If you have trouble using AirPort Extreme wireless communication:

 Make sure you have properly configured the software according to the instructions that came with your base station.

 Make sure the computer or network you are trying to connect to is running and has a wireless access point.

 Make sure you are within antenna range of the other computer or the network’s access point. Nearby electronic devices or metal structures can interfere with wireless communication and reduce this range. Repositioning or rotating the computer may improve reception.

 Check the AirPort signal level. You may see up to four bars in the AirPort status icon in the menu bar.

46 Chapter 4 Problem, Meet Solution

 You may experience network performance problems if a microwave oven, cordless telephone, or other source of interference is near your base station. To minimize interference, move the base station away from such devices.

 For more information, see the instructions that came with the wireless device or search for “AirPort” in Mac Help.








p to



You can connect to the Internet and automatically download and install the latest free software versions, drivers, and other enhancements from Apple.

When you are connected to the Internet, Software Update checks Apple’s Internet servers to see if any updates are available for your computer. Your iMac is set to automatically check once a week, but you can set it to check daily or monthly. You can also check for updates manually.

To check for updated software:

1 Open System Preferences.

2 Click the Software Update icon and follow the onscreen instructions.

 For more information, search for “Software Update” in Mac Help.

 For the latest information about Mac OS X, go to the Mac OS X website at

Chapter 4 Problem, Meet Solution 47


hen an





t Respond

On rare occasion, an application may “freeze.” Mac OS X provides a way to quit an application that’s not responding, without restarting your iMac. Quitting a frozen application may allow you to save your work in other open applications.

To force an application to quit:

1 Press Command ( x )-Option-Esc or choose Apple (  ) > Force Quit.

The Force Quit Applications dialog appears with the application selected.

2 Click Force Quit.

The application quits, leaving all other applications open.


Reinstalling the


oftware That


ame with


our i



Use the software installation discs that came with your iMac to reinstall Mac OS X and the applications that came with your iMac.

Important: Apple recommends that you back up the data on your hard disk before reinstalling software. Apple isn’t responsible for any lost data.

Installing Mac OS X and Applications

To install Mac OS X:

1 Back up your important files.

Because the “Erase and Install” option erases your destination disk, you should back up your important files before installing Mac OS X and other applications.

2 Insert the Mac OS X Install Disc 1 that came with your iMac.

3 Double-click “Install Mac OS X and Bundled Software.”

Chapter 4 Problem, Meet Solution

4 Follow the onscreen instructions.

5 After selecting the destination disk for installation, continue following the onscreen instructions. Your iMac may restart and ask you to insert the next Mac OS X installation disc.

Installing Applications

To install just the applications that came with your iMac, follow the steps below.

Your iMac must have Mac OS X already installed.

To install applications:

1 Back up your important files.

2 Insert the Mac OS X Install Disc 1 that came with your iMac.

3 Double-click “Install Bundled Software only.”

4 Follow the onscreen instructions.

5 After selecting the destination disk for installation, continue following the onscreen instructions.

Note: To install iCal, iChat, iSync, iTunes, and Safari, follow the “Installing Mac OS X” instructions above.

Chapter 4 Problem, Meet Solution 49





For a problem with software from a manufacturer other than Apple, contact the manufacturer. Software manufacturers often provide software updates on their website.

You can check for and install the latest Apple software using the Software Update pane of System Preferences. Your iMac is set to check automatically once a week but you can set it to check daily or monthly. You can also check for updates manually. For more information, choose Help > Mac Help and search for “software update.”

Note: Classic (or Mac OS 9) applications are not compatible with your computer and do not open.

If you have trouble ejecting a disc

 Quit any applications that may be using the disc, and then press the Media

Eject ( C ) key on your keyboard.

 Open a Finder window and click the eject icon next to the disc’s icon in the sidebar, or drag the disc’s icon from the desktop to the Trash.

 Log out of your user account by choosing Apple menu > Log Out “User” (your account name appears in the menu), and then press the Media Eject ( C ) key on your keyboard.

 Restart your iMac while holding down the mouse button.

50 Chapter 4 Problem, Meet Solution

If you have a problem using your iMac or working with the Mac OS

 If the answer to your question isn’t in this manual, look in Mac Help for instructions and troubleshooting information. In the Finder, choose Help > Mac Help.

 Check the Apple Support website at for the latest troubleshooting information and software updates.

If your date and time settings keep getting lost

You may need to have the internal backup battery replaced. The battery in your iMac isn’t user-replaceable. Contact an Apple Authorized Service Provider or an Apple Store retail location for more information.






ervice, and



Your iMac does not have any user-serviceable parts, except the keyboard, mouse, and memory. If you need service, contact Apple or take your iMac to an Apple Authorized

Service Provider. You can find more information about your iMac through online resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to Choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help on Apple’s discussion forums.

Chapter 4 Problem, Meet Solution 51

Onscreen Help

You can often find answers to your questions, as well as instructions and troubleshooting information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your computer, use System Profiler. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Profiler, choose Apple (  ) >

About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your iMac comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store retail location or an Apple-authorized repair center, such as Apple Authorized Service Provider (AASP). You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit or visit the website address for your country listed below.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your iMac serial number ready when you call.

52 Chapter 4 Problem, Meet Solution

Note: Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply.

Co u ntry

United States


Canada (English)



New Zealand

United Kingdom



(61) 133-622


(353) 1850 946191


(44) 0870 876 0753

Web si te

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web:











The serial number for your iMac is on the bottom of the stand. You can also use System

Profiler to find it. Choose Apple (  ) > About This Mac from the menu bar and then click More Info. Click the Hardware disclosure triangle to view the serial number.

Chapter 4 Problem, Meet Solution 53


Last, but Not Least


Mac Help


For the safety of you and your equipment, follow these rules for cleaning and handling your iMac, and for working more comfortably. Apple products are designed and evaluated to the latest information technology and audio and video equipment safety standards. However, you need to follow the safety instructions on the product and in the documentation.


afety Instructions for




p and




our i



For your safety and that of your equipment, always take the following precautions.

Keep these instructions handy for reference by you and others.

 Set up your computer on a stable work surface.

 Keep your computer away from sources of liquid, such as drinks, washbasins, bathtubs, shower stalls, and so on.

 Protect your computer from dampness or wet weather, such as rain and snow.

 The only way to disconnect power completely is to unplug the power cord. Always unplug the power cord before opening the computer to install memory.

56 Chapter 5 Last, but Not Least

 Unplug the power cord (by pulling the plug, not the cord) and disconnect the phone cord if any of the following conditions exists:

 You want to add memory

 The power cord or plug becomes frayed or otherwise damaged

 You spill something into the case

 Your iMac is exposed to rain or excess moisture

 Your iMac has been dropped or the case has been damaged

 You suspect that your iMac needs service or repair

 You want to clean the case (use only the recommended procedure described later)

 Your iMac contains magnets. Do not place magnetically sensitive material or devices within 1 inch (25 mm) of the computer.

Important: The only way to turn off power completely is to unplug the power cord.

Make sure at least one end of the power cord is within easy reach so that you can unplug your iMac when you need to.

Warning: Your AC cord has a three-wire grounding plug (a plug that has a third grounding pin). This plug fits only a grounded AC outlet. If you are unable to insert the plug into an outlet because the outlet isn’t grounded, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug.

Chapter 5 Last, but Not Least 57

Important: Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables.

Warning: Never push objects of any kind into this product through the ventilation openings in the case. Doing so may be dangerous and result in fire or a dangerous electric shock.

Do Not Make Repairs Yourself

Your iMac doesn’t have any user-serviceable parts, except the keyboard, mouse, and

memory (see “Installing Additional Memory” on page 33). Do not attempt to open your

iMac. If your iMac needs service, consult the service and support information that came with your computer for instructions about how to contact an Apple Authorized Service

Provider or Apple for service.

If you open your iMac or install items other than memory, you risk damaging your equipment. Such damage isn’t covered by the limited warranty on your iMac.

Using Connectors and Ports

Never force a connector into a port. If the connector and port don’t join with reasonable ease, they probably don’t match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.

58 Chapter 5 Last, but Not Least

Laser Information

Warning: Making adjustments or performing procedures other than those specified in your equipment’s manual may result in hazardous radiation exposure.

Do not attempt to disassemble the cabinet containing the laser. The laser beam used in this product is harmful to the eyes. The use of optical instruments, such as magnifying lenses, with this product increases the potential hazard to your eyes. For your safety, have this equipment serviced only by an Apple-authorized service provider.

Because of the optical disc drive in your computer, your computer is a Class 1 laser product. The Class 1 label, located in a user-accessible area, indicates that the drive meets minimum safety requirements. A service warning label is located in a service-accessible area. The labels on your product may differ slightly from the ones shown here.

Class 1 label Service warning label

High-Risk Activities Warning

This computer system is not intended for use in the operation of nuclear facilities, aircraft navigation or communications systems, or air traffic control machines, or for any other uses where the failure of the computer system could lead to death, personal injury, or severe environmental damage.

Chapter 5 Last, but Not Least 59







Warning: Permanent hearing loss may occur if earbuds or headphones are used at high volume. You can adapt over time to a higher volume of sound that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, then stop listening and have your hearing checked. The louder the volume, the less time required before your hearing can be affected. Hearing experts suggest that to protect your hearing, you should:

 Limit the amount of time you use earbuds or headphones at high volume

 Avoid turning up the volume to block out noisy surroundings

 Turn the volume down if you can’t hear people speaking to you


nderstanding Ergonomics

Here are some tips for setting up a healthy work environment.

Cha i r

An adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so that your thighs are horizontal and your feet are flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturer’s instructions for adjusting the backrest to fit your body properly.

60 Chapter 5 Last, but Not Least

You may have to raise your chair so that your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you may lower the desktop to eliminate the need for a footrest.

Another option is to use a desk with a keyboard tray that’s lower than the regular work surface.

Shoulders relaxed

45–70 cm (18–28 in.) Top of the screen at or slightly below eye level

Forearms and hands in a straight line

Screen positioned to avoid reflected glare

Forearms level or tilted slightly

Lower back supported

Clearance under work surface

Thighs tilted slightly

Feet flat on the floor or on a footrest

D is play

Arrange the display so that the top of the screen is slightly below eye level when you’re sitting at the keyboard. The best distance from your eyes to the screen is up to you, although most people tend to prefer 18 to 28 inches (45 to 70 cm). Position the display to minimize glare and reflections on the screen from overhead lights and windows.

Chapter 5 Last, but Not Least 61

M o us e

Position the mouse at the same height as your keyboard and within comfortable reach.


When you use the keyboard, your shoulders should be relaxed. Your upper arm and forearm should form an angle that is slightly greater than a right angle, with your wrist and hand in roughly a straight line.

Use a light touch when typing and keep your hands and fingers relaxed. Avoid rolling your thumbs under your palms.

Change hand positions often to avoid fatigue. Some computer users may develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.

More information about ergonomics is available on the web:




our i



Follow these guidelines when cleaning the outside of your iMac and its components:

 Shut down your iMac and disconnect all cables.

 Use a damp, soft, lint-free cloth to clean the exterior of your iMac. Avoid getting moisture in any openings. Do not spray liquid directly on your iMac.

 Don’t use aerosol sprays, solvents, or abrasives.

62 Chapter 5 Last, but Not Least

Cleaning Your iMac Display

To clean your iMac screen, do the following:

 Shut down your iMac and disconnect all cables.

 Dampen a clean, soft, lint-free cloth with water only and wipe the screen. Do not spray liquid directly on the screen.




our i



Before you lift or reposition your iMac, disconnect all cables and cords connected to it.

To lift or move your iMac, hold the sides of the computer.






pple and the Environment

Apple Computer, Inc., recognizes its responsibility to minimize the environmental impact of its operations and products.

More information is available on the web:

Chapter 5 Last, but Not Least 63


Communications Regulation Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules.

Operation is subject to the following two conditions: (1)

This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.

L‘utilisation de ce dispositif est autorisée seulement aux conditions suivantes : (1) il ne doit pas produire de brouillage et (2) l’utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.

Radio and Television Interference

This computer equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple’s instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

Turn the television or radio antenna until the interference stops.

Move the computer to one side or the other of the television or radio.

Move the computer farther away from the television or radio.

Plug the computer into an outlet that is on a different circuit from the television or radio. (That is, make certain the computer and the television or radio are on circuits controlled by different circuit breakers or fuses.)

If necessary, consult an Apple-authorized service provider or Apple. See the service and support information that came with your Apple product. Or, consult an experienced radio/television technician for additional suggestions.

Changes or modifications to this product not authorized by Apple Computer, Inc., could void the EMC compliance and negate your authority to operate the product.

This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables between system components. It is important that you use compliant peripheral devices and shielded cables (including

Ethernet network cables) between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices.

Responsible party (contact for FCC matters only):

Apple Computer, Inc.

Product Compliance

1 Infinite Loop M/S 26-A

Cupertino, CA 95014-2084

Wireless Radio Use

This device is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range to reduce the potential for harmful interference to cochannel Mobile Satellite systems.

Cet appareil doit être utilisé à l’intérieur.

Exposure to Radio Frequency Energy

The radiated output power of the AirPort Extreme Card in this device is far below the FCC radio frequency exposure limits for uncontrolled equipment. This device should be operated with a minimum distance of at least

20 cm between the AirPort Extreme Card antennas and a person’s body and must not be co-located or operated with any other antenna or transmitter.

European Community

Complies with European Directives 72/23/EEC and 89/

336/EEC, and 99/5/EC.

Europe–EU Declaration of Conformity

The equipment complies with the RF Exposure

Requirement 1999/519/EC, Council Recommendation of

12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz. This equipment meets the following conformance standards:

EN300 328, EN301 893, EN301 489-17, EN60950

Hereby, Apple Computer, Inc., declares that this 802.11a/ b/g Mini-PCIe card is in compliance with the essential requirements and other relevant provisions of Directive


Korea Mouse Statement

Mighty Mouse

Mighty Mouse

Korea Statements

Singapore Wireless Certification



Taiwan Wireless Statements

Taiwan Statement

Taiwan Class B Statement

VCCI Class B Statement

Mouse Class 1 LED Information

The Apple Mighty Mouse is a Class 1 LED product in accordance with IEC 60825-1 A1 A2.

It also complies with the Canadian ICES-003 Class B


Using an External USB Modem

If you connect your iMac to a phone line using an external USB Modem, please refer to the telecommunications agency information in the guide that came with your modem.

ENERGY STAR ® Compliance

As an ENERGY STAR ® partner, Apple has determined that standard configurations of this product meet the

ENERGY STAR guidelines for energy efficiency. The

ENERGY STAR program is a partnership with office product equipment manufacturers to promote energyefficiency. Reducing energy consumption of office products saves money and reduces pollution by eliminating wasted energy.

Disposal and Recycling Information

The backlight lamp in this product contains mercury.

Dispose of it according to your local environmental laws and guidelines.

For information about Apple’s recycling program, go to

European Union

The symbol above means that according to local laws and regulations your product should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Some collection points accept products for free. The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

Battery D is po s al

Your iMac has an internal backup battery that preserves settings, such as the date and time, when the computer is off. Do not attempt to change the battery. Only an

Apple-certified technician can change the battery.

When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines.

California: The coin cell battery in your product contains perchlorates. Special handling and disposal may apply. Refer to perchlorate.

Nederlands: Gebruikte batterijen kunnen worden ingeleverd bij de chemokar of in een speciale batterijcontainer voor klein chemisch afval (kca) worden gedeponeerd.

Deutschland: Dieses Gerät enthält Batterien. Bitte nicht in den Hausmüll werfen. Entsorgen Sie dieses Gerätes am Ende seines Lebenszyklus entsprechend der maßgeblichen gesetzlichen Regelungen.



Looking for Something?



adapters, video 25

AirPort Extreme

technology 27

ambient light sensor 23

AppleCare 52

Apple Remote 21, 23


Classic 50

freezing 48

installing 49

Mac OS 9 50

using Software Update 47


Setup Assistant 13

audio 25 audio in/optical digital audio in port 25


battery, internal backup 51

Bluetooth wireless technology 27


iSight camera 21 microphone 21 speakers 21, 23


camera, iSight 21 camera indicator light 21

carrying your iMac 63


the desktop 14

System Preferences 14

Classic 50

cleaning your computer 62

computer disposal 67

connecting external speakers 25


date and time settings lost 51

desktop, customizing 14



memory display

adapters 25

cleaning 63

port 25

Dock 28

downloading software 47


ejecting a disc 50

environment 63

ergonomics 60

Ethernet port 25 external speakers 25



connections 29

ports 25

flashing question mark 42

Force Quit 48

Front Row 21


application 48


general safety instructions 56


headphone out/optical digital audio out port 25

I iChat

application 21

installing 49

iLife applications 28


back view 26

70 Looking for Something?

features 20, 22 front view 20, 22

other components 26

ports 24

putting to sleep 14

setting up 10

shutting down 15

infrared receiver 23


applications 50

Mac OS X 48


connecting 11


indicator light 21 video camera 21

K keyboard

ergonomics 62

setup 12


Mac Help 28

Mac OS 9 50

Mac OS X

installing 48

website 28

Media Eject key 23


access door 27

how much is installed 38

installing 33

microphone 21

Mighty Mouse

ergonomics 62

multibutton 21

setting up 12

mini-DVI video out port 25



Mighty Mouse


network connections 45


online resources 51

optical digital audio out 25

optical disc drive 21


ports 23, 25

audio in 25 display 25

Ethernet 25

FireWire 25 headphone 25 mini-DVI video out 25 optical digital audio out 25

overview 24

power 10, 27

safety information 58

USB 25

power button 27

power indicator light 23

power port 10, 27




product serial number 53


question mark 42



See memory remote

overview 21

remote rest 23


S/PDIF stereo 25

safety 56


See memory

security slot 27

serial number 53

service and support 52

setting up

your computer 10

Setup Assistant 13

shutting down

before installing memory 33

the computer 15

sleep 14

Software Update 47

sound 23

speakers 21, 23

specifications 29

Looking for Something?


stopping an application 48

support 52

System Preferences

customizing the desktop 14

Energy Saver 14

Software Update 47, 50

Startup Disk 42

System Profiler 52




Mac OS X

troubleshooting 39

AirPort Extreme 46

AppleCare 52

computer freezes during startup 42

computer won’t respond 41

computer won’t start up 42

date and time settings lost 51

ejecting a disc 50

Internet connection 44

service and support 51

using Mac Help 52


updating software 47


connections 29

ports 23, 25


video adapters 25 video out port 25

volume controls 23

72 Looking for Something?


Apple Computer, Inc.

© 2006 Apple Computer, Inc. All rights reserved.

Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple.

The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Use of the

“keyboard” Apple logo (Option-Shift-K) for commercial purposes without the prior written consent of Apple may constitute trademark infringement and unfair competition in violation of federal and state laws.

Every effort has been made to ensure that the information in this manual is accurate. Apple is not responsible for printing or clerical errors.


1 Infinite Loop

Cupertino, CA 95014-2084


Apple, the Apple logo, AirPort, FireWire, iCal, iLife, iMac, iMovie, iPhoto, iPod, iTunes, Mac, the Mac logo, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

AirPort Express, Finder, the FireWire logo, GarageBand, iSight, iWeb, Safari, Spotlight, and Tiger are trademarks of Apple Computer, Inc.

AppleCare and Apple Store are service marks of Apple

Computer, Inc., registered in the U.S. and other countries.

Mighty Mouse © Viacom International Inc. All rights reserved. The Mighty Mouse trademark is used under license.

ENERGY STAR ® is a U.S. registered trademark.

Intel and Intel Core are trademarks of Intel Corp. in the

U.S. and other countries.

The Bluetooth word mark and logos are owned by the

Bluetooth SIG, Inc. and any use of such marks by Apple

Computer, Inc. is under license.

Other company and product names mentioned herein may be trademarks of their respective companies.

Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products.

Manufactured under license from Dolby Laboratories.

“Dolby,” “Pro Logic,” and the double-D symbol are trademarks of Dolby Laboratories. Confidential

Unpublished Works, © 1992–1997 Dolby Laboratories,

Inc. All rights reserved.

The product described in this manual incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision

Corporation and other rights owners. Use of this copyright protection technology must be authorized by

Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Apparatus Claims of U.S. Patent Nos. 4,631,603, 4,577,216,

4,819,098 and 4,907,093 licensed for limited viewing uses only.

Simultaneously published in the United States and



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