Crane BEVMAX 6, DN3800-6, DN5800-6, DN5800-E6 Manual
Below you will find brief information for Glassfront Vender DN5800-6, Glassfront Vender DN5800-E6, Glassfront Vender DN3800-6, Glassfront Vender DN3800-E6. This programming guide details all aspects of the BevMax 6 keypad, including data recall, diagnostics, testing, price configuration, special vend modes, monetary settings, system settings, security codes, timed events, telemetry, and machine configuration. It enables users to set up and maintain their vending machines effectively.
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BEV MAX
MODEL 5800-6
6
Glassfront Vender
Models DN5800-6, DN5800-E6, DN3800-6, DN3800-E6
Production Run ####BL & higher
BevMax 6 Keypad
Programming
1
st
Draft
Manufactured by
Crane Merchandising Systems
P.O. Drawer 719
3330 Dixie Narco Blvd.
Williston, SC 29853-0719
803-266-5001 fax: 803-266-5049
Visit us on the web: www.cranems.com
English ########
Table of Contents
PROGRAMMING
............................ 1 - 82
General ........................................................... 1 – 2
Initial Programming ............................................. 2
Quick Reference Menu Items ....................... 3 - 4
Data Recall Mode ......................................... 5 – 12
Non-Resettable Data .................................... 5 – 7
Resettable Data .......................................... 8 – 10
Events ............................................................... 11
Identification Numbers ...................................... 12
Diagnostics Mode ......................................12 – 24
Diagnostics Errors ....................................12 – 24
Test Mode ...................................................... 25 29
Test Vend ......................................................... 25
Coin Return Motor ............................................ 25
Surround Lighting Test ..................................... 26
Screen Test ...................................................... 26
Refrigeration Test ............................................. 26
Mag TeckHead Test ......................................... 27
Cashless system Test ...................................... 27
Manufacturing Tests ......................................... 27
Monetary ........................................................... 27
Port & Cup Sensors .......................................... 28
Platform Movement........................................... 28
Other Relays ..................................................... 28
Keypad test ....................................................... 29
Price Mode .......................................................... 29
By Tray 1 .......................................................... 29
By Tray 2 .......................................................... 29
By Tray 3 .......................................................... 29
By Tray 4 .......................................................... 29
By Tray 5 .......................................................... 29
By Entire Machine ............................................. 29
By Individual Selection ..................................... 29
Product Configuration Mode ....................30 – 35
Selection Config. ............................................... 30
FIFO Setup ...............................................30 – 33
UOC/EAN Codes ......................................33 – 34
Shopping Cart Setup ................................34 – 35
View Plan-O-Gram............................................ 35
Special Vend Modes ..................................35 – 44
Free Vend ................................................ 35 - 36
Winner Mode ............................................36 – 38
Combo Vends ...........................................39 – 42
Token Enable .................................................... 43
Rapid vend ........................................................ 43
MultiVend Discount ...................................43 – 44
Monetary Mode ..........................................44 – 49
Coins In/out ....................................................... 45
Bill Validator ...................................................... 46
Coin Mech. ........................................................ 46
Card reader ....................................................... 46
On Board Cashless Enable .............................. 46
Bill Acceptance ................................................. 47
Correct Chang Parms ...............................47 – 48
Card Revalue .................................................... 48
Stack Bills ......................................................... 49
System Setting Modes ............................. 49 – 58
Machine Info ............................................ 49 – 50
Time & Date ............................................. 50 – 51
Language ................................................. 51 – 52
DTS (Data Transfer System) ................... 52 – 54
Software Updates ............................................ 54
Backup/Restore ....................................... 54 – 55
Clone (copy) Config. ............................... 55 – 56
Screen Brightness ........................................... 56
LED Color ........................................................ 56
Idle Time Out ................................................... 57
Advertisements ................................................ 57
Custom Messages ................................... 57 – 58
Nightly Reboot Settings ................................... 58
Talker settings .................................................. 58
Security Code Modes ............................... 59 – 64
Enter PIN ......................................................... 59
Change Driver PIN ........................................... 59
Change Operator PIN ...................................... 59
Timed Event Modes .................................. 64 – 70
Time of Day Events ................................. 64 – 68
Backup Events ................................................. 69
Power savings Events ............................. 69 – 70
Telemetry Mode ......................................... 70 – 73
Assign Unit ............................................... 70 – 71
Ping Server .............................................. 71 – 72
Get Network Status .......................................... 72
Show Network Config .............................. 72 – 73
Load Network Config ....................................... 73
Machine Configuration Mode .................. 79 – 82
Refrigeration Settings .............................. 79 – 80
Space to Sales ................................................. 80
Picker Cup Sensor ........................................... 81
Port Sensor ...................................................... 81
Manual Key Switch .......................................... 81
Firmware Information ....................................... 82
0
The keypad is located on the front of the service door.
It consists of a 4.25” X 2.75” (107.95 mm X 69.85 mm) matrix touch screen key pad. The touch screen keypad utilizes the numbers 1 thru 0 keys, X letter key, √ OK key, (information) key and the shopping cart key. The keypad is where the vender programming is accomplished and where the customers make their selections.
LCD DISPLAY SCREEN
The Pill
VENDING MACHINE CONTROLLERS The Pill is what we refer to the polycarbonate front on
Atlas Control Board
The Atlas Control Board is located on the inside of the
Service Door. It controls all the logic functions of the machine. It is interchangeable between the Keypad and Touch Screen Bevmax 6 Models. It communicates with its peripherals (I/O Board, Display the service door. The Pill houses the Surround
Lighting, Keypad, LCD Display, Touchscreen,
Integrated Payment System, and Payment Options.
You must know the payment options you wish to use to have the correct Pill installed for your order. Pills may be ordered and replaced in the field as required.
Board, Coin Mechanism, Bill Validator, Card Reader,
Etc.) in an MDB format. It has 3 USB ports, has built in telemetry, CCM connection WLAN (Zigbee), soft troubleshooting, interfaces with the I/O and LED boards. Note: USB3 should be used for uploading or downloading files including firmware updates.
• boot, service button, multiple LED’s for
Pill Lighting
Surround Lighting
The Surround Lighting can be changed in programming to red, blue, or white. The Surround
I/O Controller
The I/O Controller is the heart of the Glass Front
Vender and is located on the rear wall inside the service area. After receiving the message from the
Atlas Control Board to vend a particular selection, it determines the necessary steps to make that happen and then executes them. It then advises the Atlas
Control Board of its status.
It is USB programmable, which controls all aspects of and LED Lighting are controlled by the LED Driver
Board. Surround Lighting is powered by J7 & J8 of the LED Driver Board.
•
LED Lighting
The LED Lighting lights up the integrated coin and bill insert and card swipe openings. The Surround and
LED Lighting are controlled by the LED Driver Board.
LED Lighting is powered by J9, J16, & J18 of the LED
Driver Board.
PROGRAMMING
the vender. It also contains the power supply which regulates the voltages required to operate the motors as well as the coin mechanism, digital display, and all logic functions in the vender. The machine runs on a
GENERAL INFORMATION
In order to fully utilize the many features of your
Linux operating system. It is essentially a computer and will take a little while when you first apply power to the machine.
TOUCH KEYPAD vender it is important that you first understand the options available and procedures for programming the vending controller unit (control board). All programming, testing, and service functions are accomplished by using the keypad or touch screen in an easy to follow display prompted format. In stand alone operation there are twelve programming modes for servicing, testing, and setting up your vender. The programming modes are accessed by opening the service door and entering the 4 digit PIN number when prompted for it on the display. From the factory this PIN number is set to 3333. Once entered the
LCD screen will show programming options beside the key character on keypad venders or on the touch screen on touch screen venders that needs to be pressed to access this modes menu.
The LCD Display Screen is located directly above the keypad on the front of the service door and uses a
DISPLAY of PRODUCTS and
3.5” (88.9 mm) LCD screen to provide instructions and information required by the customer to purchase items as well as to the person programming the vender in conjunction with a 14 button keypad integrated in the cladding on the monetary panel of the machine.. It is used to convey information to the consumer as well as to the person programming the vender.
NUTRITIONAL INFORMATION
Allows the consumer to view the product, cost, and nutritional information of the selected product before purchasing.
1. Press the products selection numbers. The display will show a picture of the product, the price of the product, Sample:
1
2. Press the as instructed to view the nutritional information of the product. Sample:
Nutritional Information
Serving Size
Calories 240
% Daily Value
Total Fat 16g 25%
Sodium 250mg 11%
Total Carbohydrates 23g 8%
Sugar 1g
Protein 3g
Not a significant source of
Other nutrients
NORMAL OPERATION MESSAGES
At initial power-up, the program will start just like your home computer and the LCD screen will display
Crane, followed by a running list of all activities being checked during power up. The lights on vender will cycle on and off, validator if installed will cycle, coin return plunger motor will cycle, and then:
• If Errors exist, an error list will be displayed that includes the time and date of the error. To exit or escape to the home screen press the highlighted red
X key.
• In No errors exist, the home screen will appear with programming menus.
INITIAL PROGRAMMING
TO VIEW DATA RECALL
To view a listing of the Data recorded for nonresettable sales data, resettable sales data, events, and identification numbers enter the “DATA RECALL” mode by opening the service door, entering the PIN number, and pressing the 1 Key. Use the top and bottom of the OK Key to scroll through the multiple screens as needed to view all available menu items.
Refer to the “Data Recall” programming section for descriptions of available Data that is recorded to be displayed.
TO VIEW ERRORS REGISTERED
To view a listing of errors along with the date and time they occurred enter the “Diagnostics” mode by opening the service door, entering the PIN number, and pressing the 2 Key. Use the top and bottom of the OK Key to scroll through the multiple screens if numerous errors have been recorded. Refer to the
“Diagnostics” programming section for error descriptions, probable causes, and possible solutions for many of the errors that may display.
TO TEST VENDER OPERATIONS
To set the different operations of the vender enter the
“Test” mode by opening the service door, entering the
PIN number, and pressing the 3 Key. Follow the menu prompts or refer to the “Test” programming section in this manual for step by step instructions to perform tests for vending, coin return motor, surround lighting, screen, refrigeration, MagTech Head, cashless system, manufacturing, port & cup sensor, platform movement, relays, and keypad.
TO SET PRICES
To set the prices enter the “Price” mode by opening the service door, entering the PIN number, and pressing the 4 Key. Follow the menu prompts or refer to the “Price” programming section in this manual for step by step instructions. Allows you to set regular prices for an individual item, a complete tray, or the entire machine. For other pricing options you need to refer to the following programming sections: “Special
Vend Modes” by pressing the 6 Key, “Timed Events” by pressing the Key.
TO SET DATE/TIME
To set the date and time enter the “System Settings” mode by opening the service door, entering the PIN number, and pressing the 8 Key. Follow the menu prompts or refer to the “Time & Date” programming section in this manual for step by step instructions.
TO SET NEW PIN
To set a new PIN enter the “Security Codes” mode by opening the service door, entering the PIN number, and pressing the 6 Key. Follow the menu prompts or refer to the “Security Codes” programming section in this manual for step by step instructions.
For all other options please refer to the programming quick reference chart on the following pages.
2
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
1. Data Recall
6. Bill Data
2 Resettable Sales Data
6. Bill Data
7. Clear Data
3 Events
2. Door Events History
2. Diagnostics
3. Test
2 Coin Return Motor
6 MagTeck Head Test
9 Monetary
Scroll down for more
2 Port & Cup Sensors
1 By Tray 1
2 By Tray 2
3 By Tray 3
4 By Tray 4
5 By Tray 5
6 By Entire Machine
7 Individual
5. Product Configuration
1. Tray 1
2. Tray 2
3. Tray 3
4. Tray 4
5. Tray 5
5. Combo Vend Selection
1. Add Group Menu
Delete
3. Edit FIFO Group
4. Mappings
7. Monetary
1. Stop Dispensing
1. Shopping Cart Size
2. Max. Fund Amount
1. Tray 1
2. Tray 2
3. Tray 3
4. Tray 4
5. Tray 5
6. Special Vend Modes
3. Edit Group
Winner
2. Add New Combo
5. Set Up Channels
2
3
Validator
Mechanism
Pg 8. System Settings
2 Time & Date
DTS
2. DTS Audit List
3. CA304/CA308 Data Type
4. Data Reset after Transfer
5. Event Data Reset after Transfer
Pg
7. DTS Cache Settings
7 Clone (copy) Configuration
1. Prepare Flash Drive
2. Create Config Clone
3. Install Config Clone
4. Remove Clone from Stick
Scroll down second screen
2 Idle Time Out
5 Nightly Reboot Settings
2. Stack Immediately
5 On Board Cashless Enable
7 Correct Change Parms
Declining
2. Force Vend
3. Accept on low change
4. Low change message
5. Credit for failed vend
6. Allow consumer over pay
1
9. Security Codes
1. Details for Driver PIN
2. Details for Operator PIN
3. Details for Engineers PIN
4. Details for Manufacturers PIN
BevMax_Media_Programming_10_6_10 Page 3 of 106 08/15/2013
Scroll down second screen
Hook Offset #
Encoder Resolution # i . Timed Events
1 Time of Day Events
1. Price Adjust
0. Telemetry
3 Get Network Status
4 Show Network Config
5 Load Network Config
Machine Configuration
Settings
2 Space to Sales
3 Picker Cup Sensor
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
BevMax_Media_Programming_10_6_10 Page 4 of 106 08/15/2013
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
1. DATA RECALL
……………………………Press Key 1 to bring up a list.
Press the 1 Key brings up a list of the groups in this function.
Data Recall
1) Non Resettable Sales Data >
Press the numeric Keys to choose a group.
2) Resettable Sales Data >
3) Events >
4) Identification Numbers >
Choosing a group will bring up the first screen in the chosen group.
1. Non-Resettable Sales Data – Press the 1 Key to bring up a screen
Press the 1 Key will bring up a screen listing the sub-groups that contain the data in this group.
TECH TIP – The listings in this group are a running total and will not be reset when a
DEX read is done or the “DATA CLEAR” function is used.
Non Resettable Sales Data
1) Over-All Totals >
2) By Tray >
3) By Product >
4) Cash >
5) Cashless >
6) Bill Data >
Press the numeric Keys to choose a Sub-
Group.
Choosing a Sub-Group will bring up the first screen in that Sub-Group.
1.
Overall Totals –
Press the 1 Key to bring up a table listing data.
Overall Totals
Sales $0.00
Discounts $0.00
Surcharge $0.00
Test Vend
Free Vend
Token Vend
$0.00
$0.00
$0.00
0
0
0
0
0
#
0
BevMax_Media_Programming_10_6_10 Page 5 of 106 08/15
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
2 . By Tray – Press the 2 Key to bring up a screen listing all trays.
Press a numeric Key to select a tray and you will bring up a screen with a table listing data as shown.
By Tray
1) Tray #1 >
2) Tray #2 >
Tray 1 Data
#
Sales $0.00 0
Discounts $0.00 0
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Surcharges $0.00 0
Test Vend $0.00 0
Free Vend $0.00 0
3 . By Product – Press the 3 Key to bring up a screen listing all trays
Press a numeric Key to select a tray and you will bring up a screen listing the product selections on that tray.
By Product Tray #1
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Press a numeric Key to select an individual product
1) 101 101>
2) 102 102>
3) 103 103>
4) 104 104>
5) 105 105>
6) 106 106>
7) 107 107>
8) 108 108>
9) 109 109> selection and you will bring up a table listing dollar values and number of vends for that product. This table includes a line to include the Price of the product set in the selection.
The date and time of the last vend of the selected product is displayed below the table.
101
#
Price $0.00
Sales $0.00 0
Discounts $0.00 0
Surcharge $0.00 0
Test Vend $0.00
Free Vend $0.00
0
0
Last Vend
Date / Time
BevMax_Media_Programming_10_6_10 Page 6 of 106 08/15
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
4
. Cash –
Press the 4 Key to bring up a table listing Cash Data.
Cash
Cash In $0.00
#
______
Press top and bottom of OK Key to scroll thru entire list. It has multiple screens.
To Cash Box
To Tubes
Bills In
$0.00
$0.00
$0.00
______
______
______
The last line of data on the first screen is repeated as the first line of the second screen when you scroll down.
Manual Dispensed $0.00 ______
Discounts $0.00 0
Surcharge $0.00 0
Over Pay $0.00 0
5
. Cashless –
Press the 5 Key to bring up a table listing Cashless Data.
Cashless
#
Discounts $0.00 0
Surcharge $0.00 0
Revalue $0.00 0
6.
Bill Data –
Press the 6 Key to bring up a table listing Bill Data.
The contents of the recycler unit have been listed below the table.
Bill Data
In Out
Two $0.00
$0.00
Ten $0.00
Twenty $0.00
Fifty $0.00
Hundred $0.00
Recycler Contents $0.00
BevMax_Media_Programming_10_6_10 Page 7 of 106 08/15
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
2. Resettable Sales Data – Press the 2 Key to bring up a list
Press the 1 Key will bring up a screen listing the sub-groups that contain the data in this group.
TECH TIP – The listings in the resettable group are identical to the listings in the nonresettable group with the exception of the “CLEAR DATA” function which allows the totals to be set back to Zero.
Resettable Sales Data
1) Overall Totals >
2) By Tray >
3) By Product >
4) Cash >
Press the numeric Keys to choose a Sub-Group.
Choosing a Sub-Group will bring up the first screen in the chosen Sub-Group.
5) Cashless >
6) Bill Data >
7) Clear Data >
1.
Overall Totals –
Press the 1 Key to bring up a table listing data.
Overall Totals
Sales $0.00
Discounts $0.00
#
0
0
Surcharge $0.00
Test Vend $0.00
0
0
Free Vend
Token Vend
$0.00
$0.00
0
0
2
. By Tray –
Press the 2 Key to bring up a screen listing all trays.
Press a numeric Key to select a tray and you will bring up a screen with a table listing data as shown.
By Tray
Tray 1 Data
1) Tray #1 >
2) Tray #2 >
#
Sales $0.00 0
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Discounts $0.00 0
Surcharges $0.00 0
Test Vend $0.00 0
Free Vend $0.00 0
BevMax_Media_Programming_10_6_10 Page 8 of 106 08/15
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
3 . By Product – Press the 3 Key to bring up a screen listing all trays
Press a numeric Key to select a tray and you will bring up a screen listing the product selections on that tray.
By Product Tray #1
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Press a numeric Key to select an individual product
1) 101 101>
2) 102 102>
3) 103 103>
4) 104 104>
5) 105 105>
6) 106 106>
7) 107 107>
8) 108 108>
9) 109 109> selection and you will bring up a table listing dollar values and number of vends for that product. This table includes a line to include the Price of the product set in the selection.
The date and time of the last vend of the selected product is displayed below the table.
101
#
Price $0.00
Sales $0.00 0
Discounts $0.00 0
Surcharge $0.00 0
Test Vend $0.00
Free Vend $0.00
0
0
Last Vend Date / Time
4
. Cash –
Press the 4 Key to bring up a table listing Cash Data.
Cash NOTE – Press the bottom section of the
OK Key to scroll thru entire list. It has
Cash In
To Cash Box
To Tubes
Bills In
$0.00
$0.00
$0.00
$0.00
#
______
______
______
______ multiple screens.
The last line of data on the first screen is repeated as the first line of the second
Manual Dispensed $0.00 ______ screen when you scroll down.
Discounts $0.00 0
Surcharge $0.00 0
Over Pay $0.00 0
BevMax_Media_Programming_10_6_10 Page 9 of 106 08/15
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
5
. Cashless –
Press the 5 Key to bring up a table listing Cashless Data.
Cashless
#
Discounts $0.00 0
Surcharge $0.00 0
Revalue $0.00 0
6
. Bill Data –
Press the 5 Key to bring up a table listing Bill Data.
The contents of the recycler unit have been listed below the table.
Bill Data
In Out
Two $0.00
$0.00
Ten $0.00
Twenty $0.00
Fifty $0.00
Hundred $0.00
Recycler Contents $0.00
7 . Clear Data – Press the 7 Key to clear resettable data.
Press the 7 Key will bring up a screen asking you if you are sure you want to clear the resettable data. Respond by pressing a numeric Key.
Do you really want to clear all
Resettable data?
Yes
1
1. Press the 1 Key for YES
3. Press the 3 Key for NO
No
3
This is also the data that is cleared each time the machine successfully transmits a
DEX file.
BevMax_Media_Programming_10_6_10 Page 10 of 106 08/1
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
3. EVENTS – Press the 3 Key to bring up a screen
Press the 3 Key will bring up a screen which is divided into two sections.
The top section of the screen allows you to view recorded data for each type of event.
Events
1) Power Losses >
Press the numeric Keys to bring up a list for
2) Door Events History > each type of event.
Last Data Clear The Last Data Clear data would include
Date/Time both a manual clear and a successful DEX
Last Vend
Date/Time-Selection read.
Last Price Change
Last Clock Set
Date/Time
Date/Time
Last Health Control Event
Date/Time-Selection
Power Losses
Duration Date Time
1 hours 09 minutes 04/24/2013 08:26
0 hours 12 minutes 04/12/2013 17:30
1.
Power losses –
Press the 1 Key to bring up a listing of data about recorded power losses or a message of “No Power Losses” registered
The data is recorded in order of occurrence and can be a valuable diagnostic tool to determine if a power outage is the cause of a reported problem.
Press the bottom or top section of the OK Key to scroll through multiple screens.
2.
Door Events History
– Press the 2 Key will bring up a screen listing data about recorded door events.
Door Events History
The data is recorded in order of occurrence
Event date
Open Door
Closed Door
##/##/## 00:00:00
##/##/## 00:00:00 if the door has been opened and closed at a time when it should not have been.
Open Door
Closed Door
Open Door
Closed Door
##/##/## 00:00:00
##/##/## 00:00:00
##/##/## 00:00:00
##/##/## 00:00:00
Press the top and bottom of the OK Key to access multiple screens.
BevMax_Media_Programming_10_6_10 Page 11 of 106 08/1
BEVMAX MEDIA – PROGRAMMING MAP
SOFTWARE VERSION 10.6.10 KEYPAD
4. Identification Numbers – Press the 4 Key to bring up a screen.
Press the 4 Key will bring up a screen listing the ID numbers for the devices listed.
Identification Numbers
Bill Validator #############
Card Reader #############
Coin Mechanism ############
2. DIAGNOSTICS
……………..Press the 2 Key to bring up a screen.
Press the 2 Key will bring up a screen listing the errors along with the time and date they occurred or a message of “No Errors Registered” will display.
Diagnostics
time date
Coin Tube 1 Empty 14:35 04/12/2013
Cabinet not cooling 09:45 03/25/2013
Coin Tube 2 Empty 17:00 02/28/2013
If necessary, use top and bottom of OK Key to scroll thru multiple screens.
This screen will automatically come up when the service mode is entered if errors currently exist. You may use the
X
Key to back up to a previous menu in the service screens.
List of many of the Errors/causes/solutions follow:
BevMax_Media_Programming_10_6_10 Page 12 of 106 08/1
Stuck Keys Fatal. connectors to be properly installed.
Check harness for damage.
Replace the keypad.
No Monetary Device Fatal. The control board has not been able to detect a working monetary device.
Check connectors to be properly installed.
Check harness for damage.
Check for faulty bill validator/harnessing.
Retest without the bill validator and harnessing installed.
Replace the coin mechanism.
Coin Mech No Comms. No Communications are occurring between the coin mechanism and the control board.
Check connectors to be properly installed
Check harness for damage
Retest without the bill validator and harnessing installed.
Replace the coin mechanism.
Coin Mech ROM Error
Coin Mech Acceptor
Coin Mech ROM Error
Coin Mech Acceptor Unplugged.
Replace the coin mechanism.
Check the connections within the coin mechanism the
Replace the coin Mechanism.
Coin Mech Acceptor
Jammed.
Coins or other items are stuck in the acceptor causing the gate to remain open.
Remove the coins or other items from the acceptor.
Replace the acceptor.
Replace the coin mechanism.
Coin Mech Payout Jammed. Coin pay out motor or solenoid is stuck in cycle. Check for and remove bent coins or other items
Coin Mech Sensor Error. Bad coin mechanism sensor. causing the jam.
Replace the coin mechanism.
Check for an item causing a blockage and remove.
Replace the coin mechanism.
Coin Mech All Tubes Error. Coin mechanism not sensing any pay out tubes. Check for proper pay out cassette placement.
Replace the payout cassette.
Replace the coin mechanism.
BevMax_Media_Programming_10_6_10 Page 13 of 106 08/15/2013
Error Description Probable Cause Possible Solutions
Coin Mech Tube Error.
Coin Mech Disabled.
Exec Price Error.
No Monetary Device.
Coin mechanism not sensing a payout tube. Check for proper pay out cassette placement.
Replace the payout cassette.
Replace the coin mechanism.
Coin mechanism has been disabled by the board Power down the machine and re-start.
Remove bill validator and/or card reader from system.
Replace the coin mechanism.
Reset the control board.
Executive coin mechanism error.
No monetary device detected by the board.
Replace the control board.
Check for a price set outside of allowed parameters.
Replace executive coin mechanism.
Check connectors to be properly installed.
Check harness for damage.
Retest without the bill validator and harnessing
Installed.
Replace the coin mechanism.
Check the connection J6 on the I/O board to the Coin Return Motor Not
Present.
Coin Return motor Run
Time Timeout.
Control board not sensing the presence of a coin return motor. position, but it has not. coin return motor.
Home the coin return motor.
Replace the coin return motor.
Check for damage to harnessing.
Reset or replace the control board.
The board has determined that the coin Check return motor should have arrived at home Home the coin return motor.
Replace the coin return motor.
Check for damage to harnessing.
Reset or replace the control board.
Coin Return Motor Short
Circuit.
Coin return motor has shorted out. Check connections and harnessing for damage.
Replace
Coin Return Motor Drive The coin return motor is not engaging the Check for damaged or missing drive linkage.
Failure. coin return arm on the coin mechanism. Check for proper mounting of coin mechanism.
Check for damage on coin mechanism pay out parts.
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Error Description Probable Cause Possible Solutions
Low Change.
No IO Comm.
The coin mechanism has reported a low or empty condition in one or more of the coin pay out tubes.
Add coins to the tubes using the coins in/out screen in the monetary section of the service modes.
Do vends with coins to add coins to the tubes.
Replace coin mechanism.
The control board is not communicating with the I/O board.
Check for proper connections on the I/O board.
Check for proper connections on the control board.
Check for damage to the harnessing.
Remove the monetary devices from the system and check for restored communication.
Replace the I/O board.
Reset and/or replace the control board.
Please Wait. The board is asking you to wait while it completes an ongoing operation.
Wait for the board to finish the operation.
Re-start the machine and let it re-boot.
Remove monetary devices and re-start the machine.
No Selections Available. The control board is not sensing any motors available for use.
Reset and/or replace the control board.
Check for motors to be homed.
Check for motors and harnesses to be connected.
Check for power to I/O board.
Replace I/O board.
Reset and/or replace control board.
All Selections Disabled. The control board has disabled all the motors in the machine.
Check SureVend settings and operation.
Check motors to be homed and connected properly.
Check for a timed event to be enabled causing the
Condition.
IO Board Voltage. The control board has detected improper voltage
Check/replace I/O board.
Reset/replace control board.
Check voltage to the machine.
Init Failed. for I/O board operation. Check voltage to the I/O board.
Replace the I/O board.
The control board has failed to initialize successfully. Power down and re-start the machine.
Power down, disconnect monetary devices and re-start the machine.
Replace the control board.
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Error Description Probable Cause Possible Solutions
# XXX Motor Error. The board has detected a problem with a selection
Motor (XXX indicates the selection involved).
Check harness connection.
Check for damage to the tray harnessing.
Check for damage to channel harnessing if applicable.
Replace the snack motor.
Health Control Active. The control board has detected a temperature condition which is outside the allowed parameters
Check for clean screens and condenser.
Check for acceptable clearance behind the machine. and has stopped allowing sales of involved products. Check temperature sensor for accurate readings.
SureVend Comm Error.
(Not Applicable)
The control board is not communicating with the
SureVend board system. Can be fatal or non-fatal
Check refrigeration system for proper function.
Check the harness connections between the
SureVend boards and to the I/O board at J3. depending on SureVend settings (optional or must). Check the harnesses for damage (crushed, cut, etc.).
Check the right side SureVend board to be an updated board and replace if it is not.
Replace the SureVend boards.
SureVend Is Blocked.
(Not Applicable) on SureVend settings (optional or must).
The control board has determined that a SureVend
Sensor is blocked. Can be fatal or non-fatal depending up and blocked a beam.
Check the delivery bin for items that may have hung
Check harnesses and connections on the SureVend boards.
Check calibration on the SureVend boards.
Replace the SureVend boards.
SureVend Calibration Error.
(Not Applicable)
The control board has calculated a value which is Check for damage to the SureVend boards & harnesses. not possible. Can be fatal or non-fatal depending on Replace the SureVend boards.
SureVend settings. (optional or must).
Anti Jackpot Error. The control board has detected multiple attempts to vend a product from a selection and has not seen a
Check SureVend calibration.
Check SureVend function.
# XXX Sold Out. The control board has determined that a selection is Check to see that there is product. sold out. (XXX indicates the selection number involved).
Check SureVend calibration.
Check function.
Check motor function.
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Error Description Probable Cause Possible Solutions
Factory Init. An attempt to restore factory default settings has been unsuccessful.
Power down, power up, try again.
Power down, remove monetary devices and try again.
Replace the control board and reset.
Card Reader No Comms. The control board is not able to communicate with the card reader.
Check connections for the card reader.
Check for damage to the harness (cut, pinched, etc.).
Replace the card reader.
Reset the control board.
Card Reader Comms Error. The control board is not communicating with the
Card reader.
Replace the control board.
Check the connections and harness for damage.
Check the settings on the board and on the reader.
Bill Validator No Comms. The control board is not communicating with the bill
Replace the reader.
Reset and/or replace the board.
Check the connections and settings for the validator.
Replace the validator.
Bill Validator Motor Error. The validator has reported an error to a drive motor within the validator.
Check for a broken belt or blockage.
Replace the bill validator.
Bill Validator Sensor Error. The validator has reported an error to a sensor within Check for a sensor blockage. the Replace validator.
Replace the bill validator. Bill Validator ROM Erro. An error has been detected in a main chip in the
Validator.
Bill Validator Acceptor A jam in the bill path has been detected. Check the bill path for items that are blocking sensors.
Jammed. Check that
Replace the bill validator.
Bill Validator Stacker Error. An error has been reported concerning the bill box. gates open.
Check the bill box to be mounted to the validator properly.
Replace the bill box.
Replace the bill validator.
Bill Validator Stacker Full. The bill validator is reporting that the bill box is full of
Check for bills and remove them. bill
Replace the bill validator.
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Error Description Probable Cause Possible Solutions
Bill Validator Disabled.
Check Winner Prize.
POWER OFF.
DOOR OPEN.
Power Save mode.
The control board has disabled the bill validator. Check for coins in the payout tubes of the coin
Mechanism.
Check for a fault with the bill validator.
The control board has detected a failed winner vend. Check for the presence of product.
Check motor function.
The control board has detected a power outage. Check the power cord and plug.
Check the circuit breaker.
Check the On/Off switch in the machine.
The control board is reporting that the door has been
The machine is in a power save event.
Check to see if someone has been in the machine.
Check door
Check switch connections and harnessing for damage.
Let the event complete.
Return Air Temperature
Sensor Error.
Evaporator Temperature
Sensor Error.
Cabinet Temperature
Sensor Error.
Condenser Temperature
Sensor Error.
The control board has recorded sensor readings that are outside of allowed parameters.
Modify or eliminate the event in the software settings.
Check the readings for high or low temperatures.
Check for a defrost event.
Check for ice buildup on the evaporator.
The control board has recorded sensor readings that are outside of allowed parameters.
Check the readings for high or low temperatures.
Check for a defrost event.
Check for ice buildup on the evaporator.
The control board has recorded sensor readings that are outside of allowed parameters.
Check for evaporator fan function.
Check the temperature readings against a thermometer, placed at near the same level as the
The control board has recorded sensor readings sensor, for accuracy.
Replace the sensor.
Clean screens and condenser. that are nearing or outside of allowed parameters. Check to see that the machine has six inches off clearance from the wall.
Replace the sensor.
Error Description Probable Cause Possible Solutions
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Condenser High Side
Warning.
Temperatures at or nearing 150 degrees are being
Reported.
Clean screens and condenser.
Check to see that the machine has six inches off clearance from the wall.
Replace the sensor.
Condenser High Side Error. Temperatures of an unlikely nature are being Check the temperature sensor and connections.
Reported (such as 999 degrees). Cooling functions Replace the temperature sensor.
Evaporator Coil Low Side
Warning.
Evaporator Coil Low Side
Error.
The control board has recorded sensor readings that Check for evaporator fan function. are nearing or outside of allowed parameters. Check for ice buildup on evaporator.
Check for excessive moisture.
The control board has recorded sensor readings that Check for evaporator fan function. outside Check for ice buildup on evaporator. for
Replace the temperature sensor.
IO Even Input Short. has
The I/O board is reporting that an even input switch out.
Check for motor errors (out of home position)
replace
IO Odd Input Short. The I/O board is reporting that an odd input switch has out.
Check for motor errors (out of home position)
replace
Sold Out Machine. The control board has determined that all selections in the machine are sold out.
Check SureVend settings and function.
Check for vend motor function.
Check harnessing connections.
Check for board function (selection configuration).
Recycler Motor Problem. A problem has been detected with a motor inside the
Check for an obstruction or blockage within the its cycle. which
Replace the bill validator.
Recycler Sensor Problem. A problem has been detected in a sensor within the
Replace the recycler cassette.
Replace validator.
Error Description Probable Cause Possible Solutions
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Recycler Jam.
Recycler Checksum Error.
Recycler Disabled.
The recycler is unable to function.
A communications error has been reported between the recycler and the control board.
Check for an obstruction or blockage which is preventing the recycler from completing its cycle.
Replace the recycler cassette.
Replace the bill validator.
Check the bill validator harnessing for damage.
Re-start the system to restore communication.
Replace the recycler.
The recycler has been disabled by the control board. Check for proper function of the recycler unit (errors).
Check the recycler cassette for proper installation.
Replace the bill validator.
# XX Coin Mech Tube Empty. The coin mechanism is reporting that there is an empty payout tube. (# XX indicates which tube is empty).
Check for an empty tube and replenish.
Check for a bad sensor. the
Replace the coin mechanism.
Bill Validator Stacker Motor the
An error has been reported concerning the stacker Check the bill path for a blockage preventing the
Replace the bill validator.
Bill Validator Recycler Gate An error has been detected in the recycler gate
Error.
Check for an blockage in the bill path preventing the gate from functioning.
Bill Validator Recycler Tape An error has been reported in the operation of
Error.
Replace the bill validator. the recycler tape within the recycler cassette.
Check for a blockage in the bill path which prevents the tape from moving backward and/or forward.
Replace the recycler cassette.
Optical Sensor Failure. The failure of an optical sensor within the bill validator has been detected.
Replace the bill validator.
Check the bill path for an obstruction or blockage which prevents the optical sensor from functioning.
Magnetic Sensor Failure. The failure of the magnetic sensor within the bill validator has been detected.
Replace the bill validator.
Check the bill path for an obstruction or blockage which prevents the magnetic sensor from functioning.
Replace the bill validator.
Error Description Probable Cause Possible Solutions
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Recycler Cass Jammed. The recycler cassette is not able to move. Check for an obstruction or blockage which is preventing the cassette from moving.
Replace the recycler cassette.
Replace the bill validator.
Bill Validator Path Jammed. A blockage of the bill path has been reported. Check for an obstruction or blockage which is preventing the bills from moving thru the bill validator.
Replace the bill validator.
Bill Validator Cashbox jammed.
The bill box has become jammed and is not allowing the stacker motor to complete its cycle.
Check for a full bill box
Check for damaged bills blocking the operation of the
stacker plate.
Stacker Out Of Position. The control board has detected that the stacker has stopped out of its home position.
Replace the bill box.
Replace the bill validator.
Check for a blockage or obstruction which is not allowing the stacker motor to complete its cycle.
Recycler Out Of Position. The recycler is not able to accept bills.
Check for proper installation of the bill box.
Replace the bill box.
Replace the bill validator.
Check for proper installation of the recycler cassette.
Check for an obstruction or blockage which is preventing the cassette from locking into position.
Replace the recycler cassette.
Replace the bill validator.
Cold Drink X Motor Failure. The control board is reporting that the X motor is not functioning. Check for damage to the harnessing.
Check for proper switch function.
Check for proper connections to the motor.
Cold Drink Y Motor Failure. not functioning.
Check for over tightening of the motor.
Replace the motor.
The control board is reporting that the Y motor is Check for proper connections to the motor.
Check for damage to the harnessing.
Check for proper switch function.
Check for over tightening of the motor.
Replace the motor.
Error Description Probable Cause Possible Solutions
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Cold Drink Picker Motor
Failure.
The control board is reporting that the picker motor functioning.
Use the position test functions to test the picker motor.
Replace
Cold Drink Port Motor The control board is reporting that the port motor Use the port test functions to test for function
Cold Drink Vend Timeout. cycle has not been completed in the allowed amount position. of time. Check for a port door that did not open/close."
Cold Drink Cabinet Failure. wiring
Check switch functions including the position cam.
Replace the motor.
The control board is reporting that a successful vend Check for a picker cup that did not return to the home
Cold Drink Coin Return
Motor Failure.
An error that has not yet been defined.
The control board is reporting that the coin return
Motor has failed.
Should not be seen in a machine.
Replace the control board.
Check the wiring connections.
Check for proper mounting of the motor.
Cold Drink Picker Home
Failure.
The control board has reported that the picker
Check for proper mounting of the coin mechanism.
Replace the coin return motor.
Use the position test functions to test or cycle the has failed to return to its home position at the end of a cycle. picker back to its home position.
Replace the picker cup.
Cold Drink Temperature
Sensor
The control board is reporting that the
temperature Thermometer.
Compare the reported temperature against a
Replace the temperature sensor.
Cold Drink Cooling System The control board is reporting that the refrigeration Check for a bad temperature sensor.
Not Cooling. system is not functioning.
Cold Drink Cabinet Too Hot. The control board is reporting that the cabinet is operating at three degrees, or more, above the allowed parameter.
Check for an accurate temperature reading.
Check refrigeration system for proper function
(clean screens, condenser also distance from rear wall).
Check for proper fan operation.
Check for other errors that would cause the refrigeration system to have been shut down by the board.
Error Description Probable Cause Possible Solutions
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Cold Drink Cabinet Too Cold. The control board is reporting that the cabinet is operating at three degrees, or more, below the allowed parameter.
Check for an accurate temperature reading.
Check refrigeration system for proper function
(clean screens, condenser also distance from rear wall).
Check for proper fan operation.
Card Reader Manuf Trans
Error.
The card reader has reported an error in
transmitting
Check the card reader for proper function. data. Replace
Card Reader Service Error. An internal error has occurred within the card Reset the card reader and retry.
Card Reader Manufact Error. An internal error has occurred within the card Reset the card reader and retry.
Card Reader Failed OOS Error. An internal error has occurred within the card
Replace
Card Reader Comms OOS An internal error has occurred within the card
Reset the card reader and retry. card
Reset the card reader and retry.
Error.
Card Reader Jam OOS Error. An internal error has occurred within the card reader.
Reset the card reader and retry.
Replace
Card Reader Manufact OOS An internal error has occurred within the card
reader.
Reset the card reader and retry.
Replace
Health Check Error. The control board is reporting that an error occurred Check temperature sensors for proper function. in the process of conducting a health check. Check the refrigeration system for function.
Reset machine for another cool down period to check for proper health control function.
Reset the control board to default settings and set up for another test.
Replace the control board and re-test.
Heath Timer Error. The control board is reporting that an error has occurred in the operation of the timer during a health check function.
Reset machine for another cool down period to check. for proper health control function.
Reset the control board to default settings and set up for another test
Replace the control board and re-test.
Error Description Probable Cause Possible Solutions
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Health Recheck Error.
Capacity Sensor Failure.
The control board is reporting that an error occurred in the process of conducting a second attempt at a health check.
Check temperature sensors for proper function.
Check the refrigeration system for function.
Reset machine for another cool down period to check for proper health control function.
Reset the control board to default settings and set up for another test.
An error has been reported with a sensor inside
Replace the control board and re-test.
Re-start the bill validator and check function. the bill validator. Replace the bill validator.
Not Calibrated Sensor Error. An error has been reported with a sensor inside the Re-start the bill validator and check function. validator.
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3. TEST
……………….........................Press the 3 Key to bring up a screen.
Press the 3 Key will bring up a screen listing the functions within the group.
Test
1) Test Vend >
2) Coin Return Motor >
3) Surround Lighting Test >
4) Screen Test >
5) Refrigeration Test >
6) MagTeck Head Test >
7) Cashless system test >
8) Manufacturing Tests >
9) Monetary >
Press the numeric Keys to choose a function.
Choosing a function will bring up the first screen within each function.
(continued SECOND SCREEN)
1) Monetary (repeat) >
2) Port and Cup Sensors >
3) Platform Movement >
4) Other Relays >
5) Keypad Test >
Press the top and bottom of the OK Key to access multiple screens.
1. Test Vend – Press the 1 Key will bring up a screen.
Test Vend
Credit $0.00 Insert coins, bills or tokens to increase credit amount. If an MDB
Credit Card
Token cashless device is present or the onboard cashless interface is used in the machine, the user may swipe a card to establish credit to test function.
1) Select Product 101
Price $0.00
Press the 1 Key opens a window allowing you to enter another
2) Start Vend > selection using the numeric Keys. Press the OK Key to save. Press the 2 Key to run the selected motor. Note: The left door switch must be pulled to the out position for the XY to move.
2. Coin Return Motor – Press the 2 Key to activate the test.
Press the 2 Key will run one cycle on the coin return motor and display will show gears moving.
Test
1) Test Vend >
Coin Return Motor
2) Surround Lighting Test >
3) Screen Test >
4) Refrigeration System >
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3. Surround Lighting Test – Press the 3 Key to enter the function.
Press the 3 Key brings up a screen listing one option.
Surround Lighting Test
1) Perform test
Press the 1 Key to perform the test. The display will say “Surround Lights should change now” and the integrated payment openings lights will turn on, change colors, and turn off, then the pill light tube will turn on, change colors, then turn off.
Surround Lighting Test
Surround lights should change now
4. Screen Test – Press the 4 Key to enter the function.
Press the 4 Key will bring up a screen with four colored bands which get progressively brighter.
The colors from top to bottom are Red, Green, Blue and White.
5. Refrigeration System – Press the 5 Key to enter the function
Press the 5 Key will bring up a screen which displays the data listed.
Return Air is the temperature of the air inside the vender.
Test
Return Air 71 ° F
Refrigeration State 0
Refrigeration State is an unused field and does not represent anything.
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6. MagTeck Head Test – Press the 5 Key to enter the function.
Press the 5 Key will bring up a screen and the top portion is asking you to swipe your card.
MagTeck Head Test Swiping your card will tell you if it was a good or bad swipe
Please swipe card and on which tracks data was detected.
Good / Bad Swipes 0 / 0
Last Swipe Information
Track 1 0
Track 2 0
Track 3 0
7. Cashless system test – Press the 7 Key to enter the function.
Press the 7 key will bring up a screen and the top portion will read “Please Swipe Card”. The bottom of the screen will tell you the most recent swipe status.
Cashless system test
Please swipe card
Most recent swipe status
8. Manufacturing Tests – Press the 8 Key to bring up a screen.
Manufacturing Use Only
Press the 8 Key will bring up a screen allowing you to set test settings.
Manufacturing Tests
1) Set Test Price >
2) Set Test Temperature >
Please use default configuration backup
(from System System Settings →
Backups to restore usual configuration
Use the numeric Keys to set up test settings.
Manufacturing Use Only
This menu if of Manufacturing purposes only and should not be used in the field.
Do Not Use.
9. Monetary – Press the 9 Key to bring up a screen.
Press the 9 Key will bring up the screen that shows data about the coin mechanism and the bill validator.
When there are empty columns with no column header, it simply means we are using a pre-built Flash table. It provides room for future data to be inserted.
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Monetary
Coin Mechanism
Coin
Bill Validator
$1.00
$5.00
Token
$0.05
$0.10
$0.25
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2. Port and Cup Sensors – Press the 2 Key to bring up a screen.
Port and Cup Sensors
Port Sensor
Port Open Switch
Vend Detect
Off
Off
Data lists the current state concerning the Port Sensor.
Port Closed Switch On
Sensor Off
Use the numeric Keys to Change the state concerning the
1) Turn Port Sensor On > Port Sensor.
2) Open Port >
Picker Cup Sensor
Sensor Off
Vend Detect Off
Data lists the current state concerning the Picker Cup
Sensor.
Picker Motor Home
Picker Motor out Off
On
1) Turn Cup Sensor On >
Use the numeric Keys to Change the state concerning the
Cup Sensor.
2) Cycle Cup Plunger >
3. Platform Movement – Press the 3 Key to bring up a screen.
Press the 3 Key will bring up a screen allowing you to turn the components on and off.
Platform Movement
X Home
Y Home
Picker Motor Home
Picker Motor out
Port Open
Port Close
Door Switch
Motor Positions
On
On
On
Off
Off
Opened
On
10005 9919
Data listed is showing the current state of the various switches as seen by the machine.
Select ‘0’ to ‘home’ the platform
1) Move X 0
2) Move Y 0
3) Cycle Cup Plunger >
Press any column #, then press OK.
Press any tray #, then press OK.
Press Key 3 to cycle the plunger out & back.
4. Other Relays – Press the 4 Key to bring up a screen.
Press the 4 Key will bring up a screen allowing you to turn the components on and off.
Other Relays
1) Turn Lighting Off >
2) Turn Refrigeration (Fan) Off >
3) Turn Compressor On >
Press a numeric Key will toggle the state of the chosen component between On and Off.
4) Turn Cabinet Fan On >
Note: For the Lighting the side LEDs are controlled by this switch. The top LEDs are not controlled by this switch.
Pressing the red X button will exit the group of functions.
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5. Keypad Test - Press the 5 Key to bring up a screen.
Press the 5 Key will begin a Keypad test by asking you to press the keys in sequence to test the functionality of each key. Note: On the
X
and OK Keys it is important to press the portion that is illuminated (top or bottom) during the test.
Keypad Test
Press the highlighted key.
Press X to exit.
4. PRICE
……………………… Press the 4 Key to bring up a pricing screen.
Pricing of selections can be accomplished in three ways with the pricing screen open.
Price
1) Price for Tray #1 $0.00
1 thru 5.
BY TRAY
2) Price for Tray #2 $0.00
3) Price for Tray #3 $0.00
Press a numeric Key, to select a Tray (1 to 5) and a window will open allowing you to enter a new price.
4) Price for Tray #4 $0.00
5) Price for Tray #5 $0.00
Press the numeric Keys to enter a new price for all
Entire Machine $0.00
Individual Price > selections on the selected tray.
Press the center section of the OK Key to accept the new pricing.
6.
BY ENTIRE MACHINE – Press the 6 Key to enter Price for Entire Vender.
Press the numeric Key 6 to select Entire Machine, and a window will open allowing you to enter a new price using the numeric Keys.
Price
6) Entire Machine $0.00
7) Individual Prices >
Press the center section of the OK Key to accept the new pricing for entire vender.
7.
BY INDIVIDUAL SELECTION – Press the 7 Key to enter Price for Individual Selection.
Press the 7 Key to select Individual Prices and a tray list will come up.
Individual Prices
1) Tray 1 >
2) Tray 2 > Press a numeric Key to select a tray and you will
3) Tray 3 >
4) Tray 4 > bring up a screen listing the product selections on that tray.
5) Tray 5 >
Press a numeric Key to choose a selection will open up a window allowing you to enter a new price.
Press the numeric Keys to enter a new price for the chosen selection.
Press the center section of the OK Key to accept the new price.
Tray #1
1) 101 $0.00
2) 102 $0.00
3) 103 $0.00
4) 104 $0.00
5) 105 $0.00
6) 106 $0.00
7) 107 $0.00
8) 108 $0.00
9) 109 $0.00
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5.
PRODUCT CONFIGURATION
……..Press the 5 Key to bring up a screen.
Press the 5 Key brings up a screen listing the various functions.
Product Configuration
1) Selection Configuration >
2) FIFO Setup >
3) UPC/EAN Codes >
4) Shopping Cart Setup >
5) View Planogram >
Press a numeric Key will bring up the first screen in the function selected.
1. Selection Configuration – Press the 1 Key to bring up a screen.
Press the 1 Key will bring up a screen with a tray list.
Selection Configuration
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
Use the numeric Keys to choose a tray and bring up a screen listing the selections on the chosen tray.
4) Tray #4 >
5) Tray #5 >
Tray #1
1) 101
2) 102
√
√
Check marks will indicate the active selections.
Use the numeric Keys to check or un-check selections as needed.
3) 103 √
4) 104 √
5) 105 √
8) 108 √
9) 109 √
6) 106
7) 107
√
√
2. FIFO Setup – Press the 2 Key to bring up a screen.
FIFO Setup
1) Add Group Menu >
2) Delete Group >
3) Edit FIFO Group >
4) FIFO Mappings >
This screen will only show Add Group Menu if no Groups have been created. It will be expanded to include options 2, 3, and 4 after a group is added. Press the 1 Key to add a group.
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1. Add Group Menu - Press the 1 Key to bring up a screen to create group(s).
Add Group Menu
1) Create Group nothing selected
Trays
1) Tray #1 >
The numeric Key 1 is used to save a group of selections that will operate in FIFO mode. Included selections will be listed on the right side of the Create Group window.
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
Once the selections have been added to the group, It must be saved by pressing the 1 Key to create the group, or your work will be lost!
5) Tray #5 >
Selecting a tray will bring up a screen that will allow you to choose selections that will be included in the group. A group can include selections on more than one tray.
Tray #1 FIFO Selections
1) Set All >
2) Clear All >
Press the 1 Key will include all selections on the tray in the group. A check will appear for each selection. Press the 2 Key will remove all selections on the tray from the group. All checks for selections will disappear.
3) 101
4) 102
5) 103
6) 104
7) 105
√
√
√
√
√
8) 106 √
Press a numeric Key for an individual selection will check or uncheck that selection. Checks will appear for selections included in the group and disappear for selections not included in the group.
Tray #1 FIFO Selections
1) 106 (repeat)
2) 107
3) 108
4) 109
√
√
√
√
(continued Second Screen)
The lists use more than one screen, use the top and bottom of the OK
Key to scroll to the desired screen.
2.
Once a group has been created, the original screen will be expanded to include more functions for managing the FIFO operations.
FIFO Setup
1) Add Group Menu >
2) Delete Group >
3) Edit FIFO Group >
4) FIFO Mappings >
Delete Group –
Press the 2 Key to bring up a screen listing the existing groups.
Delete Group
1) Delete Group #1 >
2) Delete Group #2 >
3) Delete Group #3 >
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3.
Use the numeric Keys to select the group to be deleted and a screen will come
up asking if you are sure you want to delete the group.
Are you sure you want to
Delete group #1?
Yes
1
No
3
Respond using the numeric Keys.
Key 1 for Yes, and Key 3 for No.
Once a selection is made a screen will come up reminding you prices will remain the same as they were set in the FIFO group settings.
All individual prices will remain as they were set in the FIFO group.
OK
2
Edit FIFO Group – Press the 3 Key to bring up a screen listing the existing groups that you or others have created.
Edit FIFO Group
1) Edit Group #1 >
2) Edit Group #2 >
Use a numeric Key to choose a group to be edited and a screen will come up which will allow you to edit the chosen group.
If you pressing
Use the
Once a will tray.
Use
Edit FIFO Group
1) Save Group 301, 302, and 7 more>
Trays
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Tray #1 FIFO Selections
1) Set All >
2) Clear All >
3) 101
4) 102
5) 103
6) 104
7) 105
8) 106
√
√
√
√
√
√ the 1 Key to save the changes made to the group. do not save the changes you make by the 1 Key, your work will be lost! numeric Keys to select a tray to edit. tray is selected a screen will come up that allow you to edit all the selections on that
Press the 1 Key will include all selections on the tray in the group. A check will appear for each selection. Press the 2
Key will remove all selections on the tray from the group.
All checks for selections will disappear. Press a numeric
Key for an individual selection will check or un-check that selection from the group. Checks will appear and disappear for the chosen selection.
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(continued Second Screen)
Tray #1 FIFO Selections
1) 106 (repeat)
2) 107
3) 108
4) 109
√
√
√
√
Some lists use more than one screen, use the top and bottom of the OK Key to scroll to the desired selection.
Remember to return to the screen with “SAVE
GROUP” assigned to the 1 Key, using the X (delete) Key, and press the 1 Key to save the changes you have made to the group, or your changes will be lost!
4
. FIFO Mappings –
Press the 4 Key to bring up a tray list.
Use a numeric Key to bring up a list of the selections on the selected tray.
FIFO Mappings
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Tray # 2 FIFO Selections
201 Group #1
202 Group #1
203 Group #1
204 Group #1
205 Group #1
206 Group #1
207 Group #1
208 Group #1
209 Group #1
The selection list will tell you what group each selection is assigned to, or that it is unassigned.
Some selection lists use more than one screen. Use the top and bottom of the OK Key to scroll forward and backward thru the screens.
3. UPC (Universal Product Codes)/EAN(Article Numbering System) Codes – Press the 3 Key to bring up a list.
UPC/EAN Codes
1) Clear all Products >
2) Tray #1 >
3) Tray #2 >
4) Tray #3 >
5) Tray #4 >
Press the 3 Key will bring up a tray list of UPC/EAN Codes.
Press a numeric Key to choose a tray. Choosing a tray will bring up a screen listing all the selections on that tray.
6) Tray #5 >
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Tray #2
1) Clear all Products >
2) 201 201
3) 202 202
4) 203 203
5) 204 204
6) 205 205
7) 206 206
The “UPC/EAN Code” will be listed on the same line as the selection. The code is the same as the selection number.
Press the numeric Key for a selection will open a window that will allow you to set another code number for that selection using the numeric keypad.
All UPC/EAN codes are numeric only, you cannot enter letters.
8) 207 207
9) 208 208
(continued Second Screen
Tray #2
1) 208 (repeat) 208
2) 209 209
You can use the “Shopping Cart” button to delete a character.
Press the OK Key to accept the changes to the code, or use the delete key to back out.
Some selection lists use more than one screen. Use the top and bottom of the OK Key to scroll forward and backward thru the screens.
4. Shopping Cart Set-Up – Press the 4 Key to bring up a list.
Press the 4 Key brings up a screen listing two options for setting up the shopping cart function.
Shopping Cart Setup
1) Shopping cart size
3
2) Max Fund Amount
$0.00
1
. Shopping Cart Size –
Press the 1 Key opens a window allowing you to set
the maximum number of items to be placed in the shopping cart so they can
be purchased in one transaction.
Shopping Cart Setup
1) Shopping cart size
3
2) Max Fund Amount
$0.00
Use the numeric Keys to edit the number of items that may be placed in the
cart. The maximum number of items that can be placed in the cart is eight (8).
Use the OK Key to accept the change.
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2. Maximum Fund Amount – Press the 2 Key opens a window allowing you to set the maximum value of items placed in the shopping cart.
Shopping Cart Setup
1) Shopping cart size
3
2) Max Fund Amount
$0.00
The recommended value should be calculated by multiplying the number of
items allowed in the cart by the highest price set in the machine.
Use the numeric Keys to edit the value of the items.
Use the OK Key to accept the change.
5. View Planogram – Press the 5 Key to bring up a tray list.
Press the 5 Key will bring up a tray list.
Please select a tray
Tray 1 (1
Tray 2 (2
Tray 3 (3
Tray 4 (4
Use the numeric Keys to choose a tray.
Choosing a tray will bring up a screen showing you the selections on the tray along with the product codes and prices.
Tray 5 (5
ADD PIC
Press the
X
(delete) Key to back out.
Custom Planograms can be downloaded in the machine from a memory stick.
6. SPECIAL VEND MODES
……Press the 6 Key to bring up a screen.
Press the 6 Key will bring up a screen listing all of the functions that can be accessed within this group.
Special Vend Modes
1) Free vend
2) Winner Mode
3) Combo Vends
4) Token Enabled
5) Rapid Vend
6) MultiVend Discount
Off
>
>
No
>
>
Use the numeric keys to choose a function.
Use the 1 Key to toggle between On and Off for the Free
Vend function.
Choosing a function will bring up the first screen of the chosen function.
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1. Free vend – Press the 1 Key.
Press the 1 Key will toggle an entry in a window on the first screen between On and Off.
Special Vend Modes
1) Free vend Off
2. Winner Mode – Press the 2 Key to bring up a screen.
Press the 2 Key will bring up a screen that will prompt you to press the 1 Key.
Winner Mode
1) Add Group >
This screen has only one option at this point.
Once a group has been created, be expanded to include more control and editing of the group.
Add Group
1) Add New Winner Group nothing selected
Press the 1 Key will bring up a you to create a group of operate in the Winner Mode. It is multiple sections.
The 1 Key is the Save button you create. If you fail to save
Parameters
2) Mode
3) Frequency
4) Prize
Trays
6) Tray #1
7) Tray #2
>
Prize this screen will options for screen allowing
100 selections to divided into
>
> for the group the group you create, your work will be lost.
Press the 2 Key allows you to toggle the setting between Winner and Prize. If Winner is selected, the chosen product is given and credit returned. If Prize is selected, the chosen product is given and a second product (the Prize) is also given.
(continued Second Screen)
Press the 3 Key allows you to determine the frequency or how often a Winner Vend happens, based on the number of successful vends completed.
This window only appears if the Prize Setting has been chosen with the 2 Key.
Press the 4 Key will open a live window allowing you to enter the selection number for the product that will be given as a Prize in a winner vend, using the numeric keypad.
Tray #2 Winner Selections
1) Set All >
2) Clear All >
The last section of the screen is a tray list. Use a numeric Key to choose a tray. The Key number will vary depending on your previous choice of
Winner or Prize.
3) 201
4) 202
5) 203
6) 204
7) 205
8) 206
√
√
√
√
√
√
Choosing a tray will bring up a screen that displays the selections on the chosen tray. There is a second screen.
Tray # 2 Winner Selections
1) 206
2) 207
√
√
3) 208 √
4) 209 √
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Tray #2 Winner Selections
1) Set All >
2) Clear All >
3) 201 √
4) 202 √
Use the 1 Key to include all the selections on the tray in the group. Use the 2 Key to remove all selections on the tray from the group.
Use the numeric Keys to choose individual selections to be included or removed from the group. There is a second screen.
5) 203 √
6) 204 √
7) 205 √
Tray # 2 Winner Selections
Use the top and bottom of the OK
8) 206 √ 1) 206 √
Key to scroll to the desired screen. un-check the selections to be group. Checked selections are
2) 207 √
3) 208
4) 209
√
√
Use the numeric Keys to check or included or removed from the the selections included in the group.
Use the
X
(delete) Key to leave one tray so that you can enter another. Selections can be chosen for a group from all trays.
Once all your choices have been entered, you MUST return to section 1 of the screen and use the 1
Key to ADD A NEW WINNER GROUP. This will save all your choices and create a group. If you fail to save the data for your group, the data will be lost!
Once a group has been created, the original screen will be expanded to include more functions for managing the Winner Mode function.
Winner Mode
1) Add Group >
2)Delete Group >
3) Edit Group > 2
. Delete Group –
Press the 2 Key to bring up a screen listing the
4) Winner Selections > existing groups.
Delete Group
1) Delete Group #1 >
2) Delete Group #2 >
Use the numeric Keys to select the group to be deleted and a screen will come up asking if you are sure you want to delete the group.
Are you sure you want to delete group #2?
Yes
1
No
3
Respond using the numeric Keys –
Press the 1 Key for YES, and the 3 Key for NO.
3 . Edit Group – Press the 3 Key to bring up a screen listing the existing groups.
Edit Group Use a numeric Key to choose a group to be edited and a screen will
1) Edit Group #1 >
2) Edit Group #2 > come up which will allow you to edit the group.
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Edit Group
Parameters
2) Mode
Use the 1 Key to save the changes made to the group
. It is
1) Save Group 101, 102 and 7 more>
Prize the save button for your group.
3) Frequency
4) Prize
100
101
Trays
5) Tray #1
>
>
Use the numeric Keys to select a tray to edit.
6) Tray #2
7) Tray #3
Edit Group
>
1) Set All >
2) Clear All >
Once a tray is selected a screen will come up that will allow you to edit all the selections on that tray.
Press the 1 Key will include all selections on the tray in the group. A check will appear for each selection.
4) 202 √
Press the 2 Key will remove all selections on the tray from
3) 201 √ the group. All checks for selections will disappear.
5) 203 √
Edit Group
6) 204 √
1) 206 √
7) 205 √
Press a
2) 207 √
8) 206 √
Key for an selection will include or remove that selection from the
Checks will appear and disappear for the chosen selection.
3) 208 √
4) 209 √ numeric individual group.
The list uses more than one screen, use the top and bottom of the OK Key to scroll to the desired selection. Checked selections are included in the Group.
When you have finished Editing, you MUST return to the screen with “SAVE GROUP” assigned to the 1 Key and press the 1 Key to save the changes you have made to the group. If you fail to save your changes, the changes will be lost!
4 . Winner Selections – Press the 4 Key to bring up a screen.
Winner Selections Mappings Press the 4 Key will bring up a screen listing all the trays.
1) Tray #1 >
2) Tray #2 > Use a numeric Key to choose a tray.
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Choosing a tray will bring up a list of the selections on that tray.
The right side of the selection list will tell you what group each selection is assigned to, or that it is unassigned.
Tray #2 Winner Selections
201 Group #1
202 unassigned
203 unassigned
204 unassigned
205 unassigned
206 unassigned
207 unassigned
208 unassigned
209 unassigned
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3. Combo Vends – Press the 3 Key to bring up a screen.
Press the 3 Key will bring up a screen listing two options.
Combo Vends
1) Discount Type
2) Add New Combo
Percent
>
Press the 1 Key will toggle the setting in a window between Value and Percent.
3) Delete Promotion
4) Edit Promotion
>
>
This will set the way the discount is used, either a set monetary amount or as a percentage of the purchase.
5) Combo Vend Selection >
Press the 2 Key will bring up a screen allowing you to create a new combo group.
Add New Combo Promotion
1) Add New Combo Groups Not Selected>
2) Number of Groups in 2
3) Discount Percentage 0
4) Discount All No
5) Edit Group 1 0 Selected>
6) Edit Group 2 0 Selected>
7) Enable Custom Message Yes
8) Message (only visible when 7 is set to Yes)
The 1 Key is the save button for your Combo. If you fail to save the combo you create, your work will be lost!
1. Press the 1 Key will Add New Combo once you have created it. If you do not
use this Key to SAVE YOUR WORK after you are done with all the other
Keys, your work will be lost!
Note: this functionality is available as long as you have selections assigned to the combo groups.
2. Press the 2 Key will toggle the active setting in the window between 2 and 3 Number of Groups in the
Combo Promotion.
This setting determines the number of groups of products that will be involved
in the Combo.
A. The 2 setting will involve two groups of products.
Example – (Chips, Candy Bar)
B. The 3 setting will involve three groups of products.
Example – (Chips, Candy Bar, Soda)
If 3 setting is selected, an additional line will appear further down in your screen.
It will have the title of “Edit Group 3” and show the number selected as do the
other two groups. The numeric Keys for the functions below will also shift to reflect the additional line.
3. Press the 3 Key will open a window that will allow you to enter a Discount Percentage for the promotion using the numeric Keys.
Press the OK Key to accept the new number.
4. Press the 4 Key will toggle the active setting in the window for Discount All between Yes and No.
A. Selecting YES will apply the discount to each of the items in the
Combo.
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B. Selecting NO will apply the discount to only the last item in the
Combo.
5. Press the 5 Key to Edit Group1 will bring up a tray list.
A. Choosing a tray will bring up a screen listing all the selections on that
tray. The list has more than one screen.
B. The checked selections are the selections that are currently included in
the group.
C. Use the numeric Keys to check or un-check selections as needed.
6. Press the 6 Key to Edit Group 2 will bring up a tray list
A. The editing of Group 2 is the same as for Group1.
7. Press the 7 Key to Edit Group 3 (if Number of Groups in was set to 3) will bring up a tray list.
A. This option will only appear if the three group setting has been chosen
previously with the two Key.
B. The editing for Group 3 is the same as for Group1.
8. Press the # Key for “Enable Custom Message” will toggle the setting
in the live window between Yes and No. When Yes is selected, an additional
line will appear at the bottom of the screen titled “Message”.
9. Press the # Key for “Message” will open a live window allowing you
to enter a custom message using the numeric keypad. a.
I.
II.
III.
Press on the Keypad to cycle between alpha and numeric characters.
The Keypad will default to lowercase alpha.
Press once to go to uppercase alpha.
Press once to go to numeric characters.
Lowercase alpha Uppercase Alpha Numeric
The Machine ID Keypad will be similar to a text type phone that does not have a full keyboard.
Example machine id entries (p = pause for .5 seconds):
• Machine ID 34585 o
Press twice. Press 3p4p5p8p5 then OK Key on the Keypad.
• Machine ID ABC123
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o
Press once. Press 2p22p222p then once. Then 1p2p3p then OK Key on the Keypad.
10.
Press the 2 Key to Validate Entries. This step will validate the Machine ID.
The 1 Key is the save button for your Combo. If you fail to save the Combo you create, your work will be lost!
Once a group has been created, the original screen will be expanded to include more options for control and editing of the group.
Combo Vends
Percent
>
1) Discount Type
2) Add New Combo
3) Delete Promotion >
Press the 1 Key will toggle the setting in a window between Value and Percent.
This will set the way the discount is used, either a set
4) Edit Promotion > monetary amount or as a percentage of the purchase.
5) Combo Vend Selection >
Press the 2 Key
will bring up a screen allowing you to create Another New Combo group. The new Combo Group will be created in the same way as the first, with all the same rules in effect.
Press the 3 Key
will bring up a screen listing the existing groups that can be deleted.
Delete Promotion
1) Delete Promotion #1 >
2) Delete Promotion #2 >
Use the numeric Keys to select the group to be deleted and a screen will come up asking if you are sure you want to delete the group.
Yes 1
Are you sure you want to delete group #2?
3
No
Respond using the numeric Keys –
Press the 1 Key for YES and the 3 Key for NO.
Press the 4 Key
will bring up a screen listing the existing groups that can be edited.
Use a numeric Key to choose a group to be edited and a screen will come up which will allow you to edit the group.
Edit Promotion
1) Edit Promotion #1 >
2) Edit Promotion #2 >
Use the 1 Key to save the changes made to the group after you have finished editing
.
It is the save button for your group. If you fail to save the changes, the work you have done editing will be lost!
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Edit Promotion
1) Save Promotion Save Promotion>
2) Number of Groups in
3) Discount Percentage
2
0
4) Discount All No
5) Edit Group 1 9 Selected>
6) Edit Group 2 9 Selected>
7) Enable Custom Message Yes
Use the numeric Keys to select a promotion group to edit.
Once a group is selected a screen will come up that will allow you to select a tray, then a screen will come up that will allow you to edit all the selections on that tray.
8) Message (only visible when 7 is set to Yes)
The list uses more than one screen, use the top and bottom of the OK Key to scroll to the desired selection.
Edit Selections
1) Set All >
2) Clear All >
Press the 1 Key will include all selections on the tray in the group. A check will appear for each selection.
Press the 2 Key will remove all selections on the tray from the
101
102
103
104
105
√
√
√
√
√ group. All checks for selections will disappear.
Press a numeric Key for an individual selection will include or remove that selections from the group. Checks will appear and disappear for the chosen selection.
106 √
The list uses more than one screen, use the top and bottom of the
OK Key to scroll to the desired selection.
Checked selections are included in the Group.
When you have finished Editing, you MUST return to the
Edit Selections
106 (repeat) √
107 √
108 √
109 √ screen with “SAVE GROUP” assigned to the 1 Key and press the 1 Key to save the changes you have made to the group. If you fail to save your changes, the changes will be lost!
Press the 5 Key
will bring up a screen showing Combo Vend Selections or Mapping.
Press the 5 Key will bring up a screen that will let you see the Combo Vend Selections.
Combo Vend Selection Mapping
1) Tray #1 >
2) Tray #2 >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Press the 5 Key will bring up a screen listing all the trays.
Tray #2 Combo Selections
201 Promo #1
Use a numeric
Key to choose a
202 Promo #1
203 Promo #1 tray.
204 Promo #1
Choosing a tray will bring up a list of the selections on that tray.
205 Promo #1
206 unassigned
207 unassigned
208 unassigned
The right side of the selection list will tell you what group each selection is assigned to, or that it is unassigned.
209 unassigned
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4. Token Enable – Press the 4 Key to bring up a screen.
Press the 4 Key will bring up a tray list.
Use a numeric Key to choose a tray.
2) Clear All >
Token Enable
1) Tray #1 >
2) Tray #2 >
Choosing a tray will bring up a screen that will allow you to include or remove selections that will work with tokens and coupons.
Tray #2
1) Set All >
3) Tray #3 >
4) Tray #4 >
5) Tray #5 >
Press the 1 Key will include all selections on the tray to accept Token for a
Vend. A check will appear for each selection.
Press the 2 Key will remove all selections on the tray to accept Token for a
3) 201
4) 202
√
Vend. All checks for selections will disappear.
Press a numeric Key for an individual selection will include or remove that
5) 203
6) 204
7) 205
8) 206
√
√ selection to accept Token for a Vend. Checks will appear and disappear for the chosen selection.
Tray #2
1) 206
2) 207
3) 208
√
√
4) 209
Tokens must also be enabled in the Money Menu under Bill Acceptance in order to work.
Your coin mechanism and/or bill validator must be tuned and/or configured to accept the token or coupon you are using.
5. Rapid Vend – Press the 5 Key to bring up a screen.
Press the 5 Key will toggle the setting in the live window between No and Yes.
Special Vend Modes
1) Free vend
2) Winner Mode
3) Combo Vends
4) Token Enabled
5) Rapid Vend
6) MultiVend Discount
No
Off
>
>
>
>
1. With this set to Yes, the shopping cart is active and you can use it to purchase multiple items in one transaction.
The OK Key must be used to complete the transaction.
2. With this set to No, the shopping cart is disabled and the transaction is completed when the selection is made and delivered. The OK Key is not used to complete the transaction.
6. MultiVend Discount – Press the 6 Key to bring up a screen.
Press the 6 Key will toggle the setting in the live window between No and Yes.
When set to No, the display will show the below message.
MultiVend Discount
1) MultiVend Discount No
All selections in a cart with two or more items will be discounted by the percent amount specified.
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When set to Yes, the display will show the below message.
MultiVend Discount
1) MultiVend Discount
2) Percent Discount
Yes
All selections in a cart with two or more items will be discounted by the percent
10
Press the 2 Key to open a window to allow setting the percent number to discount. Use the shopping cart key to delete last number entered. Press the
OK Key to say the percent you wish to Discount
MultiVends. amount specified.
7. MONETARY
…………………….… Press the 7 Key to bring up a screen.
Press the 7 Key will bring up a screen listing all of the functions that can be accessed within this group.
Use the numeric Keys to choose a function.
Choosing a function will bring up the first screen for that function or toggle choices.
Monetary
1) Coins In/Out
2) Bill Validator
Bill Validator MDB Level 1
>
MDB
3) Coin Mechanism MDB Coin Mechanism
Bill Validator MDB Level 1.
Coin Mech MDB Level 3
4) Card Reader No Card Reader
Coin Mech MDB Level 3.
5) Onboard Cashless Enable No
6) Bill Acceptance >
7) Correct Change Parms >
Use the top and bottom sections of the OK Key to scroll to the second screen.
The last entry on the first screen is repeated on the second screen.
Monetary
1) Correct Change Parms >
2) Card Revalue On
3) Stack Bills Wait
Cash Discount None
Current settings are listed on the right side of the line.
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1. Coins In/Out – Press the 1 Key to bring up a screen.
Press the 1 Key will bring up a screen divided into two sections.
Coins In/Out
1) Stop dispensing >
Count Value Coin
1. The top section is a table listing the type of coin, the
0.05 0
0.25 0 $ 0.00
3) 0.10 >
2. The bottom section of the screen allows you to pay out
2) 0.05 > selected coins using the numeric Keys.
4) 0.25 >
5) Setup channels > Press the 5 Key to Setup Channels.
Press the 1 Key will allow you to toggle the setting in the live window between On and Off.
The ON setting – Enables the Auto-detection feature for the machine.
The OFF setting – brings up a screen allowing you to use the numeric Keys to check and un-check the channels.
Channels Visibility
1) Autodetection Off
Use the 1 Key to toggle the Auto-Detection feature between On and Off.
2) Channel #1
3) Channel #2
4) Channel #3
√
√
√
5) Channel #4 √
If set to Off use the numeric Keys to check and un-check the channels.
6) Channel #5 √
The checked channels are active.
7) Channel #6
8) Channel #7
The list uses more than one screen.
9) Channel #8
Use the top and bottom of the OK Key to scroll thru the list.
Channels Visibility
1) Channel #8 √
2) Channel #9 √
3) Channel #10 √
4) Channel #11 √
5) Channel #12 √
6) Channel #13 √
7) Channel #14
8) Channel #15
9) Channel #16
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2. Bill Validator – Press the 2 Key to toggle the setting between MDB and No Bill Validator.
Press the 2 Key will allow you to toggle the setting in the live window between MDB and No Bill
Validator. The current setting is displayed at the right.
Monetary Monetary
1) Coins In/Out
2) Bill Validator
>
MDB
1) Coins In/Out
2) Bill Validator No Bill
>
3. Coin Mechanism – Press the 3 Key to bring up a screen.
Press the 3 Key will bring up a screen allowing you to choose the type of coin mechanism being used.
3) Coin Mechanism
Use the numeric Keys to select the type of coin mechanism in the
1) No Mech √ machine.
2) MDB Mech
3) Exec Mech
The checked option is active.
Use the center section of the OK Key to accept any changes.
4. Card Reader – Press the 4 Key to bring up a screen.
Press the 4 Key will bring up a screen allowing you to choose the card reader type being used.
4) Card Reader Use the numeric Keys to select the type of card reader being used in the machine.
1) No Card Reader √
2) MDB Card Reader
The checked option is active.
Use the center section of the OK Key to accept any changes.
5. Onboard Cashless Enable - Press the 5 Key to bring up a screen.
Press the 5 Key to toggle the Cashless Enable feature between No and Yes.
Monetary
1) Coins In/Out
2) Bill Validator
Bill Validator MDB Level 1
>
MDB
3) Coin Mechanism MDB Coin Mechanism
Coin Mech MDB Level 3
4) Card Reader No Card Reader
5) Onboard Cashless Enable No
6) Bill Acceptance >
7) Correct Change Parms >
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6. Bill Acceptance – Press the 6 Key to bring up a screen.
Press the 6 Key will bring up a screen that allows you to select the types of bills to be accepted by the machine.
Bill Acceptance
1) $ 1.00 √
2) $ 2.00
3) $ 5.00
4) $ 10.00
5) $ 20.00
√
Use the numeric Keys to check and un-check the type of bills that will be accepted by the machine.
The checked bills will be accepted.
The token line here must be checked for the token enabled feature in the Special
6) Token
Vend Modes Menu to work.
Press the
X
Key to return to the Monetary Menu.
7. Correct Change Parms – Press the 7 Key to bring up a screen.
Press the 7 Key will bring up a screen listing all of the functions that can be accessed within this group.
Correct Change Parms
1) Declining Balance No Yes
2) Force Vend No Yes
3) Accept on low change $0.00
4) Low change message $1.00
5) Credit for failed vend Return Change
6) Allow consumer overpay No Yes
Second Screen
2) Card revalue Off On
3) Stack Bills >
1.
Declining Balance – Press the 1 Key to scroll between Yes and No.
Press the 1 Key will change the setting in the live window between Yes and No.
A. When the YES setting is selected, a declining balance will be allowed.
This means that when money is inserted and a purchase is made, the change will
be held for a period of time so that a second purchase can be made without
re-inserting the money.
B. When the NO setting is selected, a declining balance will not be allowed.
The change will be returned without delay at the end of a successful purchase.
2.
Force Vend – Press the 2 Key to scroll between Yes and No.
Press the 2 Key will change the setting in the live window between Yes and No. A . When the YES setting is selected, Forced Vend will be allowed. This means no change will be returned without a purchase.
B. When the No setting is selected, Forced vend is not allowed. This means change may be returned prior to purchase or selection.
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3. Accept On Low Change – Press the 3 Key to bring up a screen.
Press the 3 Key will open a window allowing you to enter an amount using the numeric Keys.
A. This amount is the maximum amount of money that will be accepted by the
machine when the coin mechanism is low on coins and may not be able to
make change for a purchase.
B. The default setting is $0.00 and setting an amount higher than that could cause
the customer to be shortchanged.
C. Bill acceptance will not be allowed if there is less change than the value of the
bill available to be returned.
Once the amount has been entered, use the center section of the OK Key to accept the new amount.
4.
Low Change Message – Press the 4 Key to bring up a screen.
Press the 4 Key will open a window allowing you to enter an amount using the numeric Keys.
This amount is the amount of change, that when reached, will cause a low change message to be displayed on the screen.
Once the amount has been entered, use the center section of the OK Key to accept the new amount.
5.
Credit for Failed Vend – Press the 5 Key to bring up a screen.
Press the 5 Key will bring up a screen that allows you to set an option in the case of a failed vend.
Correct Change Parms Use the numeric Keys to check and un-check the action that will
5) Credit For Failed Vend
1) Return Change √
2) Hold Credit happen in the case of a failed vend.
1 = Return the credit to the customer.
2 = Hold the credit to allow another vend attempt.
6.
Allow Consumer Overpay – Press the 6 Key to toggle between Yes and No.
Press the 6 Key will change the setting in the live window between Yes and No. This allows you to set an option in the case there is not enough change to pay back, but will allow overpay and vend.
A . When the YES setting is selected, Consumer Overpay will be allowed. This means the vender is allowed to vend with the risk of not being able to return the full amount of change.
B. When the No setting is selected, Consumer Overpay is not allowed. This means the vender is not allowed to vend unless it is able to return the full amount of change.
MONETARY SECOND SCREEN
7. or 1. Correct Change Parms – Press the 7 or 1 Key to bring up a screen (Repeat).
See above.
2. Card Revalue – Press the 2 Key to bring up a screen.
Press the 2 Key, from the second screen of the function screen, will toggle the setting in a live window between On and Off.
Card Revalue
2) Card Revalue
1. With the setting in the ON position, a card can be re-valued.
2. With the setting in the OFF position, a card cannot be re-valued.
Off On
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3. Stack Bills – Press the 3 Key to bring up a screen.
Press the 3 Key, will bring up a screen to allow you to check the option to Stack the Bill immediately or wait (hold the bill in escrow) until a selection is made. Use a numeric Key to check the setting you wish to set the vender. Use the center section of the OK Key to accept the setting.
Stack Bills
Press the
X
Key to return to the Home screen.
1) Wait
2) Stack immediately
√
8. SYSTEM SETTINGS
………….Press the 8 Key to bring up a screen.
Press the 8 Key will bring up a screen that will allow you access to the functions in this group.
Use the numeric Keys to choose a function.
Choosing a function will bring up the first screen for that function or toggle choices.
Use the top and bottom sections of the OK Key to scroll to the second screen.
The last entry on the first screen is repeated on the second screen.
Current settings are listed on the right side of the line.
System Settings
1. Machine Information >
2. Time And Date >
3. Language >
4. DTS (data transfer system) >
5. Software Updates >
6. Back-up / Restore >
7. Clone (copy) Configuration >
8. Screen Brightness >
9. LED Color Blue
Second Screen
1. LED Color (repeated) Blue
2. Idle Time Out 30s
3. Advertisements >
4. Custom Messages >
5. Nightly Reboot Settings >
6. Talker Settings >
1. Machine Information – Press the 1 Key to bring up a screen.
Press the 1 Key will bring up a screen allowing you to select to set the Machine ID or set the Machine
Location.
Machine Information
1)
Machine ID
2)
Machine Location
BevMaxG
Location Not Set
Press the 1 Key to set the Machine ID number. Use a numeric
Key to choose a number to be entered in place of BevMaxG.
Once the number has been entered, use the center section of the
OK Key to accept the entry.
Press the 2 Key to set the Machine Location. It will allow you to enter a custom message using the numeric keypad.
1.
I.
II.
III.
Press on the Keypad to cycle between alpha and numeric characters.
The Keypad will default to lowercase alpha.
Press once to go to uppercase alpha.
Press once to go to numeric characters.
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Lowercase alpha Uppercase Alpha Numeric
Once the location has been entered, use the center section of the OK Key to accept the entry.
2.
2. Time and Date – Press the 2 Key to bring up a screen.
Press the 2 Key will bring up a screen allowing you access to the various settings in the function.
Time and Date
1)
2)
3)
Time Zones
Eastern
Machine will be rebooted after next door
4)
5)
Time Format
Date Format
North American (MM/DD/YYYY) closure if time or date gets changed
Time
Date
use 24h
09:33
02/19/2013
Use the numeric Keys to choose a setting to be changed.
Choosing a setting will bring up a screen allowing the setting to be altered.
If the time or date is changed, the machine will re-boot on the next door closure.
1. Press the 1 Key will bring up a screen listing the
Time Zones by location.
Time and Date
1) Time Zone
1) Alaska
2) Aleutian
3) Arizona
4) Central
The list has multiple screens, use the top and bottom section of the OK
Key to scroll thru the screens.
5) Dublin
6) East Indiana
Second Screen
1) Eastern
3) Indiana – Starke
4) London
5) Michigan
6) Mountain
√
Use the numeric Keys to choose the Time Zone to be set.
Use the center of the OK
Third Screen
1) Pacific
2) Pacific – New
3) Samoa
Key to
2) Hawaii accept the chosen selection.
Press the 2 Key will bring up a screen allowing you to select the Time Format for displaying the time.
Time and date
2) Time Format use 24h
1) Use 24 Hour (military) √
2) Use AM / PM
Use the numeric Keys to choose a format. The selected format will be checked.
Use the center section of the OK Key to accept the chosen
Format.
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3.
Press the 3 Key will bring up a screen allowing you to select the Date Format.
Use the numeric Keys to choose a format. The
Time and date
3) Date Format selected format will be checked.
1) North American (MM/DD/YYYY) √
2) European (DD/MM/YYYY)
Use the center section of the OK Key to accept the chosen Format.
4.
Press the 4 Key will bring up a screen allowing you to set the Time.
Time and Date
4) Time HH:MM
Use the numeric Keys to set the Time.
Use the center section of the OK Key to accept the set
5) Date 02/19/2013
Time.
5.
Press the 5 Key will bring up a screen allowing you to set the Date.
Use the numeric Keys to set the Date.
Use the center section of the OK Key to accept the set
Date.
Time and Date
5) Date MM/DD/YYYY
3. Language – Press the 3 Key to bring up a screen.
Press the 3 Key will bring up a screen with language options.
Language
1) Service Application English-US
2) User Interface >
Use the numeric Keys to choose a function.
Choosing a function will bring up the first screen for that function or toggle choices.
1.
Press the 1 Key for Service Applications will bring up a screen that displays available languages for the service menus.
Language
1) Service Application English-US
1) Nederlands
2) English-UK
Use the numeric Keys to choose an option. The chosen option will be checked. Use the center of the
OK Key to accept the option selected.
3) English-US √
Press the 2 Key for User Interface brings up a screen listing the choices for applying languages that will display to the customers.
2.
Press the 1 Key will bring up a screen listing two options.
3.
Use the numeric Keys to choose a function. Choosing a function will bring up the first screen for that function.
Language
1) Enable Languages >
Press the 1 Key will bring up a screen allowing you to
2) Default Language English-US select the language that is to be enabled in User Interface applications.
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Enabled Languages
1) English-UK
2) English-US √
3) Nederlands
Use the numeric Keys to choose an option. The chosen option will be checked. Use the center of the
X button to accept the option selected and return to
Language screen.
Note: In the current version only one language present (US English).
4. DTS (data transfer system) – Press the 4 Key to bring up a screen.
Press the 4 Key will bring up a screen listing the functions in this group.
DTS
1) DTS Standby mode DEX Use the numeric Keys to choose a
2) DTS Audit List >
3) CA304 / CA308 Data Type Numeric function.
Choosing a function will bring up the
4) Data Reset after Transfer Reset No first screen for that function, or toggle
5) Event Data Reset after Transfer Reset No
6) Passcode Reset > settings.
7) DTS Cache Settings >
1. Press the 1 Key will bring up a screen allowing you to choose the way the Data is transferred.
DTS
1) DTS Standby mode DEX
Use the numeric Keys to choose a function. The selected option will be checked.
1) DDCMP
2) DEX √
Once the option is selected, use the center of the OK Key to accept the changes.
*Domestically the setting will typically be set for DEX.
2.
Press the 2 Key will bring up a screen divided into two sections.
Use the numeric Keys to select an action. Selecting an action will cause all the items in the audit list to change status to active or in-active depending on the numeric Key used.
DTS Audit List
Use the numeric Keys to change the status of individual lines.
1) Set All >
2) Clear All >
DTS Audit List
Checked lines are active
This gives you the ability to shorten the DEX file. Do not
3) ID 1 √
4) ID 4 √
5) ID 5 √ remove items without checking with your DEX provider or manufacturer representative.
The list uses more than one screen. Use the top and bottom
6) VA 1 √
7) VA 2 √ sections of the OK Key to scroll thru the entire list.
Audit list that is available is as follows:
8) BA 1 √
ID 1, ID 4, ID 5. VA 1, VA 2, VA 3. BA 1. CA 1, CA 2, CA 3,
CA 4, CA 7, CA 8, CA 9, CA 10, CA 15, CA 17, CA 22. CB 1. DA 1, DA 2, DA 3, DA 4, DA 5, DA
6, DA 10. TA 1, TA 2. PA 1, PA 2, PA 3, PA 4, PA 5, PA 7, PA 8. EA 1, EA 2, EA 3, EA 4, EA 5, E
6. MA 5. LA 1.
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3. Press the 3 Key will bring up a screen allowing you to choose the way to display Bill Data in these files.
DTS
3) CA304/CA308 Data Type Numeric
Use the numeric Keys to select an option. The
Currency setting will display bills as a monetary value.
1) Currency
2) Numeric √
The Numeric setting will display bills as the number of bills.
Once the option is selected, use the center of the OK Key to accept the changes.
4. Press the 4 Key will toggle the Data reset on Transfer setting in a live window between RESET and
NO.
A. If the RESET setting is active, all the resettable data will be reset to zero
upon successful completion of a data transfer.
B. If the NO setting is active, the resettable data will not be reset.
5. Press the 5 Key will toggle the Event Reset on Transfer setting in a live window between RESET and
NO.
A. If the RESET setting is active, all the event data will be reset upon
successful completion of a data transfer.
B. If the NO setting is active, the event data will not be reset.
6. Press the 6 Key for Passcode Reset will bring up a screen asking if you are sure you want to reset the passcode. Respond using the numeric Keys.
Are you sure you want to
Reset the passcode?
Reset
1
A.
Use the 1 Key to choose to reset the passcode.
Note: This feature does not work and is being removed.
3
No
B. Use the 3 Key to choose not to reset the passcode.
7.
Press the 7 Key will bring up a screen for DTS Cache Settings.
DTS Cache Settings
1) Enable DTS Cache No Yes
Press the 1 Key to toggle between No and Yes.
This option enables DTS to build data every 5+ minutes to allow for quicker
When set to No, DTS Cache is disabled or off.
DTS data reads.
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When set to Yes, DTS Cache is enabled or turned on.
DTS Cache Settings
1) Enable DTS Cache
DTS data reads.
No Yes
Press the 2 Key to display the current interval time and open the window to allow you to change the time. Press the numeric Key for the time interval you
2) DTS Cache Interval 5
This option enables DTS to build data every 5+ minutes to allow for quicker the time selected.
5. Software Updates – Press the 5 Key to bring up a screen.
Press the 5 Key will bring up a screen with only one option.
Software updates
1) Start To Update >
Press the 1 Key will choose the option.
Choosing the option will bring up a screen prompting further action.
Flash stick not found. Please replug it and reboot machine.
1. If you have no memory stick installed in USB Port 3 – A screen will come up
stating that the flash stick was not found, Re-Plug the Stick and Re-Boot the
Machine.
First select files to update
OK
2
2. If a memory stick is installed in USB port 3 – A screen will come up listing the
files available on that stick that can be used for an Up-Grade.
Item / Action
1) 6wide_2619 (BIN)
2) custom_filename (BIN)
#) Start To Update
Use a numeric Key to choose the file to be used for the Up-Date.
Use a numeric Key to Start to Up-Date. This may take several minutes. When done, shut down the machine and re-start.
It is recommended that a backup copy always be made before Up-Dating software.
6. Backup / Restore – Press the 6 Key to bring up a screen.
Press the 6 Key will bring up a screen listing the available options for this function.
This function is used to create, save, and re-store configuration settings within a machine.
Backup/Restore
1) Make New Backup >
Backup #1 or
No backups found.
Use the numeric Keys to choose an option.
Choosing an option will bring up a screen asking if you are sure you want to complete the action.
2) Restore Factory Backup >
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Press the 1 Key to make a new backup file.
Are you sure you want to start backup creating? It will take a
Few seconds, please wait.
Yes
1
No
3
Press the 1 Key for YES, or the 3 Key for NO.
1. Use the 1 Key to make a new backup. They are listed by number. The new
backup will be a copy of the currently set prices, product codes, motor pairings
and any other options you have set up in the currently loaded firmware.
2.
Use a numeric Key to choose the stored backup copy you wish to restore to.
3. Use a numeric Key to restore the factory backup
Press the 2 Key to restore factory backup.
Do you want to reset all settings to defaults? (machine will be rebooted).
1.
When the 1 Key has
Yes
1
No
3 been pressed to choose
YES, the restore will begin. After it has been restored the lights will come back on and you are ready to test the machine to be sure it is set the way you want it. You do not have to reboot the machine.
2.
When the 3 Key has been pressed to choose NO, nothing will be changed or restored.
7. Clone (copy) Configuration – Press the 7 Key to bring up a screen.
Press the 7 Key will bring up a screen listing the available options for this function.
This function is used to load a memory stick that can be used to copy the current configuration settings from a machine to other machines, making them all identical.
If there is no USB flash drive plugged in USB Port 1 on the Control Board, a screen will come up saying, flash stick not found, please replug it and reboot machine.
1.
Prepare Flash Drive
-
Before attempting to copy a configuration you must create a folder named ATLAS on a USB flash drive using a computer. The USB flash drive will then need to be inserted in the USB port 1 on the Control
Board.
After preparing the flash stick and inserting it in the USB Port 1, press the 7 Key will bring up a screen that has only one option at this point.
2. Create Configuration Clone -
Function
Press the 1 Key will bring up a screen that allows you to load the
1) Create Configuration Clone memory stick. There are two options:
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Function
1) Name Clone
Press the 1 Key will open a window that will allow you to give the clone a name using the numeric Keys. The stick can contain more than
2) Make Clone one clone.
Press the 2 Key will save the clone to the memory stick using the name you have given it.
Function
1) Create Configuration Clone
2) Your name from 100003557
3) Another clone
3.
Install/Remove Configuration Clone
-
Once the clone has been saved to the stick, the first screen will be expanded to include all the clones that are saved to the stick.
Press a numeric Key to choose a clone will bring up a screen with two options.
Function
1) Install
2) Remove Clone From Stick
Press the 1 Key will bring up a screen asking if you are sure you want to install the clone.
Press the 2 Key will bring up a screen asking if you are sure you want to remove the clone from the stick.
In both cases, respond by press a numeric Key.
A. Press the 1 Key for YES – and the action will be carried out.
B. Press the 3 Key for NO – and the action will not be carried out. The screen will
return to the previous choices.
8. Screen Brightness – Press the 8 Key to bring up a screen.
Press the 8 Key will bring up a screen that has two options.
Screen Brightness
1) Screen Brightness 79
Press the 1 Key will open a window that allows you to enter a new setting for the screen brightness. 79 is the default value.
2) Save screen brightness >
Use the numeric Keys to enter a new value from 10 to 90. Use the center of the OK Key to accept the new setting selected and change the screen brightness.
Press the 2 Key will save the new value and return you to the Systems Settings Menu.
9. LED Color – Press the 9 Key to bring up a screen.
Press the 9 Key will bring up a screen listing the available options for setting the LED color.
9) LED Color
Blue
1) Blue √
Press the numeric Key to check the desired color. The checked color will be the color used.
2) White
3) Red
4) Green
Press the center section of the OK Key to lock in your choice and the color of the LED‘s will change and you will be returned to the
5) Purple
6) Orange menu.
Second Screen
1) Yellow
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9. or 1. LED Color – Press the 9 or 1 Key to bring up a screen.
See above.
2. Idle Time Out – Press the 2 Key from the second screen to bring up a screen.
Press the 2 Key, from the second menu screen, will open a window allowing you to enter a new time to set the time in seconds for idle time out to return to operation using the numeric Keys.
System Settings
2) Idle Time 30s
3) Advertisements >
4) Custom Messages >
Use the numeric Keys to enter a new value from 15 seconds to
100 seconds. Use the center of the OK Key to lock in the new time.
5) Nightly Reboot Settings >
6) Talker Settings >
30 seconds is the default time.
3. Advertisements – Press the 3 Key from the Second Screen to bring up a screen.
Press the 3 Key will bring up a screen listing five options.
Advertisements
Use the numeric Keys to check or uncheck the options.
1) Selection √
2) Generic
3) ComboVend
√
√
The checked options are active.
4) Monetary Money √ The default setting is for all five to be checked or active.
5) Monetary Cards
6) CreditCard Types Accept
√
√
This menu will show all advertisements that are currently loaded on the machine. It is not necessarily just the five listed, since the customer may have uploaded an advertisement configuration.
4. Custom Messages – Press the 4 Key from the Second Screen to bring up a screen.
Press the 4 Key will bring up a screen listing the options for messages.
Custom Messages
Press the numeric Keys (1 or 3) to check or uncheck the
1) Use Vending Screen Message √ option to use the message. Note: Keys 2 and 4 options only
2) Vending Screen Message appear if Options at Key 1 and 3 are checked.
( Message not Set)
3) Use Idle Screen Message √ Press the numeric Keys (2 or 4) to open a window allowing
4) Idle Screen Message
( Message not Set) you to create your own message using the numeric keys.
Press the 2 or 4 Key for “Message” will open a live window allowing you to enter a custom message using the numeric keypad. a.
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I.
II.
Press on the Keypad to cycle between alpha and numeric characters.
The Keypad will default to lowercase alpha.
Press once to go to uppercase alpha.
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III.
Press once to go to numeric characters.
Lowercase alpha Uppercase Alpha Numeric
5. Nightly Reboot Settings – Press the 5 Key from the Second Screen to bring up a screen.
Press the 5 Key will bring up a screen listing the options for
Nightly Reboot Settings
Machine will be rebooted after next door closure if reboot settings are changed
1) Enable Nightly Reboot
2) Reboot Time
3) Idle Time Seconds
No
.
Yes
02:00
300
Press the 1 Key will toggle the Enable Nightly Reboot between Yes and No. Yes will enable the Nightly
Reboot to occur at the time set. No will not allow a nightly Reboot.
Nightly Reboot Settings
2) Reboot Time
3) Idle Time Seconds
HH:MM
300
Press the 2 Key will open a window allowing you to enter a time in HH:MM using the numeric Keys to allow the Nightly Reboot to automatically occur. Use the center of the OK Key to lock in the new time.
Nightly Reboot Settings
3) Idle Time Seconds 300 center of the OK Key to lock in the new time.
Press the 3 Key will open a window allowing you to enter a time in seconds using the numeric Keys to allow for idle time out to return to operation. Use the
6. Talker Settings – Press the 6 Key from the Second Screen to bring up a screen.
Press the 6 Key will bring up a screen listing the options for Talker Settings.
Talker Settings
1) Talker Enable √
Press the 1 Key to check or uncheck the Talker Enable option.
When checked the Talker is enabled or on, when not checked the
Talker is disabled or off.
2) Talker Volume 100
3) Talker Speed 200
Press the 2 Key will open a window allowing you to enter a Talker Volume level between 5 and 200
Talker Settings
2) Talker Volume
3) Talker Speed
100
200 using the numeric Keys. Use the center of the OK
Key to lock in the new Volume setting.
Press the 3 Key will open a window allowing you to
Talker Settings
3) Talker Speed 200 enter a time in seconds between 80 and 450 using the numeric Keys to set the speed of the Talker message.
Use the center of the OK Key to lock in the new Speed setting.
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9
. SECURITY CODES
……………..Press the 9 key to bring up a screen.
Press the 9 key will bring up a screen listing the following options.
Security Codes
Use the numeric keys to choose an action.
1) Enter PIN >
2) Change Driver PIN
3) Change Operator PIN
Choosing an action will bring up a screen or open a window that will allow you to complete the action.
ENTER PIN
Press the 1 Key will bring up a screen asking you to enter the PIN.
The default number is 3,3,3,3. This is the operator Personal
Identification Number (PIN).
_____ _____ _____ _____
Security Codes
2) Change Driver PIN
Entering this number will bring up the service mode menu.
Press the 2 Key will open a window that will allow you to change the
Driver PIN. The default number is 1,1,1,1. Use the numeric Keys to
3) Change Operator PIN enter a new 4 digit number. Use the center section of the OK Key to lock in the new number.
Press the 3 Key will open a window that will allow you to change
Security Codes
3) Change Operator PIN the Operator PIN. Use the numeric Keys to enter a new 4 digit number. Use the center section of the OK Key to lock in the new number.
Entering an operator PIN of 3,3,3,3 will allow full access to all the Operators functions in the service mode as detailed in the pages of the programming section of the manual.
Entering the Driver PIN of 1,1,1,1. will allow a driver limited access to the service mode functions listed as follows:
1 2 3
Data
Recall
Telemetry Planogram
Management
Use the numeric Keys to choose an option. Choosing an option will bring up the first screen for that option.
Press the 1 Key will bring up a screen listing two options for Data Recall.
Data Recall
1) Non Resettable Sales Data Refer to Section 1 Data Recall
2) Resettable Sales Data Refer to Section 1 Data Recall
Use the numeric Keys to choose an option. Choosing an option will bring up a screen listing data categories as described in the
Data Recall section.
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Press the 2 Key will bring up a screen stating that this unit is currently unassigned – please log in with a higher PIN entry to assign this unit.
Telemetry
This unit is currently unassigned.
Please log in with a higher level PIN entry to assign this unit.
Press the 3 Key will bring up a screen with two options.
Planogram Management
1) Planogram Audit >
2) Edit Planogram >
Use the numeric Keys to choose an option.
Choosing an option will bring up the first screen for that option.
Press the 1 Key will bring up a screen with three actions.
Planogram Audit
1) Selection code
Undefined
Product
Picture
UPC 101
$0.05
Use the numeric Keys to choose an action.
2) Previous Next (3
Press the 1 Key opens a window to enter a selection number to view data.
Press the 2 Key moves back to the previous selection number to view its data.
Press the 3 Key moves forward to the next selection number to view its data.
Use the center section of the OK Key to lock in the new number.
Press the
X
Key moves back to the Planogram Management Menu.
When a selection number is entered or scrolled to, a screen will come up listing the following data about that selection.
A. The name of the product, if defined.
B. The Universal Product Code.
C. The currently set price for the product.
Press the 2 Key will bring up a screen with four actions.
Edit Planogram
1) Selection Code 101
Press the 1 Key opens a window to enter a selection number to view data. Press the 2 Key opens a window to enter a
UPC number to view data. Press the 3 Key moves back to
Undefined
Product
Picture
UPC 101
$0.05
2) UPC 101 the previous selection number to view its data. Press the 4
Key moves forward to the next selection number to view its data. Use the center section of the OK Key to lock in the new number. Press the
X
Key moves back to the Planogram
3) Previous Next (4
Management Menu.
Entering an Engineering code of 4,4,4,4. will bring up a screen similar to the Operator service screen.
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Added options include:
In the TEST mode functions, #3 in first screen and #6 in the second screen are added reliability tests, shifting the other entries down. These tests are meant for Factory Engineering use only and should not be used in the field.
Test
1) Test Vend >
2) Coin Return Motor >
3) Reliability Test >
4) Surround Lighting Test >
5) Screen Test >
6) Refrigeration Test >
7) MagTeck Head Test >
8) Cashless system test >
9) Manufacturing Tests >
9) Monetary >
Press the numeric Keys to choose a function.
Choosing a function will bring up the first screen within each function.
1) Manufacturing Tests (repeat) >
2) Monetary >
3) Port and Cup Sensors >
4) Platform Movement >
5) Other Relays >
6) Reliability Keypad Test >
7) Keypad Test >
In the Special Vend Modes functions, #6 a function called “Trade Show Vend Bypass” was added in the
#5 position shifting other entries down.
1) Free vend Off
Special Vend Modes
Use the numeric Keys to choose a function.
2) Winner Mode
3) Combo Vends
>
>
Use the 5 Key to toggle between On and Off for the
4) Token Enabled
5) Trade Show Vend ByPass No
>
Trade Show Vend ByPass function.
6) Rapid Vend
7) MultiVend Discount
No
>
In the Security Codes Mode functions, #4 a Change Engineer PIN function was added.
Security Codes
1) Enter PIN >
2) Change Driver PIN
Press the 4 Key will open a window that will allow you to change the
3) Change Operator PIN
4) Change Engineer PIN
Engineer PIN. Use the numeric Keys to enter a new 4 digit number.
Use the center section of the OK Key to lock in the new number.
This feature is meant for Factory Engineering use only and should not be used in the field.
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Entering a manufacturing code of 5,5,5,5 will bring up a screen used in the factory for set up and testing.
This feature is meant for Factory use only and should not be used in the field.
1
RAM
Clear
4
Factory
2
Test
5
Final
3
Security
Codes
Use the numeric Keys to choose an option.
Choosing an option will bring up the first screen for that option.
Setup Checkout
Press the 1 Key will bring up a screen with the option to restore factory config and clear all Databases.
Press the X Key to return to the Menu Screen.
RAM Clear
1) Restore Factory Config >
Press the 2 key will bring up a screen with the option for Keypad Test. Press the
X
Key to return to the
Menu Screen.
Test
1) Keypad test >
Press the 3 key will bring up a screen with five options. #4 and #5 are added options. Press the X Key to return to the Menu Screen.
Security Codes
1) Enter PIN >
2) Change Driver PIN
3) Change Operator PIN
4) Change Engineer PIN
5) Change Manufacturer PIN
Press the 4 key will bring up a screen listing the options and functions for Factory
Setup and Screen Brightness.
Factory setup
1) Next Step >
Use the numeric Keys to choose an option.
Choosing an option will bring up the first screen for that
2) Diagnostics >
Screen Brightness
3) Screen Brightness option. Press the 1 Key will scroll forward through the available options of settings to adjust. Press the 2 Key will list any errors registered. Press the 3 Key will enter the option shown and allow adjustments as explained in other sections of the programming information. Press the
X
Key to move backward 1 step in the menu.
Factory setup
1) Next Step >
2) Diagnostics >
EVS Compliance
3) EVS Compliant No Yes
Press the 1 Key will scroll forward through the available options of settings to adjust. Press the 2 Key will list any errors registered. Press the 3 Key will toggle the option setting shown from No to Yes. Press the OK Key to save the setting you wish to use. Press the
X
Key to move backward
1 step in the menu.
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Factory Setup
1) Next Step >
2) Diagnostics >
Machine Configuration
3) Shelf location D2
Press the 1 Key will scroll to the next item available and bring up a screen with the option. Press the 1 Key will scroll forward through the available options of settings to adjust.
Press the 2 Key will list any errors registered.
4) Model Number 3800 5800
5) Shelf Offset 700
Press the 3 Key will enter the option shown and allow you to select the available Shelf Location Settings. Use the numeric Keys to check or uncheck the options. The checked option is active.
Factory Setup (2 nd
screen)
3) Shelf Location
1) E5
2) E6
3) G
Factory Setup
3) Shelf Location
1) D
2) D2
6) E4
√
3) E1
4) E2
5) E3
4) M1
5) M2
Press the OK Key to save selection and return to the Factory Setup menu. Press the 1 Key to scroll to the Next step. Press the
X
Key to move backward 1 step in the menu.
Press the 4 Key to toggle the model number from 3800 to 5800.
Factory Setup
1) Shelf Offset 700
Press the 5 Key to enter the Shelf Offset option and open a window that will allow you to change the setting. The factory default setting is 700.
Adjust Shelf (Y) Offset (up and down). To change the offset enter a new number (3310 counts = 1 inch) and press the OK key to save and display will show 1) Shelf Offset ###. Press the 1 Key to scroll to the
Next step. Press the
X
Key to move backward 1 step in the menu.
Factory Setup
1) Next Step >
Press the 1 Key will scroll to the next item available and bring up a screen with the option. Press the 2 Key will list
2) Diagnostics >
Set Test Defaults
Press the button to set the price for all selections to 0.00, the temperature setpoint to 50 degrees F and Rapid
3) Set Initial Defaults > any errors registered.
Press the 3 Key will make the changes listed on display and the display will move to the Next step.
Factory Setup
1) Next Step >
2) Diagnostics >
Platform Movement Test
3) Move to 502 >
Press the 3 Key enter the option shown and display will change to Platform Movement Test. Make sure the door switch is activated so that the motors are powered. If this switch is not pulled out, then the motors won’t move and nothing will happen.
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Press the 1 Key will scroll forward through the available options of settings to adjust. Press the 2 Key will list any errors registered. Press the 3 Key will toggle the option setting shown from No to Yes.
Press the OK Key to save the setting you wish to use. Press the
X
Key to move backward 1 step in the menu.
Factory Setup
1) Next Step >
Press the 3 Key to move the Delivery Cup from the home
2) Diagnostics >
Hook Swipe Position Test
3) Move to Swipe Position >
4) Hook Offset 93500 position to the Port opening.
Make sure the door switch is activated so that the motors are powered. If this switch is not pulled out, then the motors won’t move and nothing will happen.
Factory Setup
4) Hook Offset 93500
Press the 5 Key to enter the Hook Offset option and open a window that will allow you to change the setting. The factory default setting is 93500.
Adjust hook Offset (right and left). To change the offset enter a new number (3310 counts = 1 inch) and press the OK Key to save and display will show 4) Hook Offset #####. Press the 1 Key to scroll to the
Next step. Press the
X
Key to move backward 1 step in the menu.
Press the 1 Key and display will show Initial Setup is complete.
Factory Setup
Initial Setup is complete.
Close door to exit program.
(Info)
TIMED EVENTS
….. Press the info button to bring up a screen.
Press the information Key, bottom left on the numeric keypad, will bring up a screen listing the timed events options.
Timed Events
1) Time of Day Events >
2) Backup Events >
3) Power Saving Events >
Use the numeric Keys to choose an option.
Choosing an option will bring up the first screen for that option.
1. Press the 1 Key will bring up the first screen for Time of Day
Events.
Time of Day Events
1) Price Adjust >
2) Free Vend >
3) Inhibit >
Use the numeric Keys to choose the type of event you wish to create.
Choosing a type of event will bring up the first screen for that type of event.
Press the 1 Key will bring up a screen listing options for Price Adjust.
Price Adjust
1) Create Event
2) Price Adjust #1
Press the 1 Key here will create an event and begin a list of saved events that can be set up as needed. If no events have been created you will see a message – There is no Price Adjust event on this machine. You can create
3) Price Adjust #2 one if it’s needed.
Use the numeric Keys to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.
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Press the 1 Key to SAVE your settings or your work will be lost
.
Press the 2 Key to REMOVE the event from memory.
Press the 3 Key to toggle the setting for the state of the event between ON and OFF.
Price Adjust
1) Save this event >
2) Remove this event >
3) Enable state
4) Frequency
5) Start time
6) Stop time
On Off
Weekly Daily
00:00
00:00
Press the 4 Key to toggle the setting for the frequency of the event between DAILY and WEEKLY.
Press the 5 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to begin.
Press the OK Key to save the time entered and return to the menu.
7) Days of week >
8) Price Adjust Type Discount
9) Price Adjust Percentage
Second Screen
1) Price Adjust Percentage (repeat)
0
2) Selections >
Press the 6 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to end. Press the OK Key to save the time entered and return to the menu.
Press the 7 Key to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.
A. Use the top and bottom of the OK Key to scroll thru
the screens.
Days of week
1) Set All
2) Clear All √
B. Use the 1 Key to check all the days of the week at once. 3) Monday
4) Tuesday
C. Use the 2 Key to uncheck all the days of the week at
once.
D. You do not need to save the choices here, just return to
the setup menu for the event by pressing the X Key and proceed.
5) Wednesday
6) Thursday
7) Friday
8) Saturday
Second Screen
1) Saturday (repeat)
2) Sunday
Press the 8 Key to bring up a screen that allows you to choose the type of price adjustment that is happening. Use the numeric Keys
Price Adjust
8) Price Adjust Type Discount to check one. Use the center of the OK Key to lock in the choice and return to the setup menu.
1) Discount
2) Surcharge
√
Price Adjust
Press the 9 Key to open a window that will allow you to enter percentage for the price adjustment using the numeric keypad.
9) Price Adjust Percentage
Selections >
0
Use the Center section of the OK Key to lock in the new percentage and return to the menu screen.
Press the 2 Key, from the second screen, for Selections to bring up a tray list.
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Selections for event
1) Tray 1 >
Use the numeric Keys to choose a tray.
2) Tray 2 >
3) Tray 3 >
4) Tray 4 >
5) Tray 5 >
6) Add all selections >
Choosing a tray will bring up a screen listing all the selections on that tray. Some selection lists may use more than one screen.
Use the top and bottom of the OK Key to scroll thru the entire list.
Use the numeric Keys to check or un-check the selections as needed.
Checked selections will be involved in the event.
REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK
Tray #2
1) Add all selections
2) 201
3) 202
4) 203
5) 204
6) 205
7) 206
8) 207
9) 208
Second Screen
1) 208 (repeat)
2) 209
WILL BE LOST!
2. Press the 2 Key will bring up a screen listing the options for Free Vend.
Time of Day Events
1) Price Adjust >
2) Free Vend >
3) Inhibit >
TimedEvents_TimeOfDayEvents_FreeVend_titl
1) Create Event >
There is no Freevend event on this
Machine. You can create one if it’s
Needed.
Press the 1 Key here will create an event and begin a list of saved events that can be set up as needed.
TimedEvents_TimeOfDayEvents_FreeVend_titl
1) Create Event >
2) TimedEvents_EventView_e >
3) TimedEvents_EventView_e >
Use the numeric Keys to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.
TimedEvents_TimeOfDayEvents_FreeVend_titl
Press the 1 Key to SAVE your settings or your work will be lost.
1) Save This Event >
2) Remove This Event >
Press the 2 Key to REMOVE the event from
3) Enable State
4) Frequency
On Off
Weekly Daily memory.
Press the 3 Key to toggle the setting for the state of
5) Start Time
6) Stop Time
00:00
00:00
7) Days Of Week > the event between ON and OFF.
8) Selections >
Press the 4 Key to toggle the setting for the frequency of the event between DAILY and WEEKLY.
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Press the 5 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to begin.
Press the 6 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to end.
Days of week
1) Set All
2) Clear All
3) Monday
Press the 7 Key to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.
A. Use the top and bottom of the OK Key to scroll thru
4) Tuesday
5) Wednesday
6) Thursday
7) Friday
8) Saturday
Second Screen
1) Saturday (repeat)
2) Sunday
D. You do not need to save the choices here, just return to the set up menu for the event and proceed.
Press the 8 Key to bring up a tray list.
Tray #2
Selections for event
1) Tray 1
2) Tray 2
3) Tray 3
4) Tray 4
5) Tray 5
6) Add all selections
Use the numeric Keys to choose a tray.
Choosing a tray will bring up a screen listing all the selections on that tray.
Some selection lists will use more than one screen.
Use the top and bottom of the OK Key to scroll thru the entire list.
1) Add all selections
2) 201
3) 202
4) 203
5) 204
6) 205
7) 206
8) 207
9) 208
Second Screen
1) 208 (repeat)
2) 209
Use the numeric Keys to check or un-check the selections as needed. Checked selections will be involved in the event.
the screens.
B. Use the 1 Key to check all the days of the week at once.
C. Use the 2 Key to un-check all the days of the week at once.
REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE LOST!
3.
Press the 3 Key will bring up a screen listing the options for Inhibit.
Time of Day Events
Inhibit
1) Create Event >
1) Price Adjust >
2) Free Vend >
3) Inhibit >
There is no inhibit event on this machine. You can create one if it’s needed.
Press the 1 Key here will create an event and begin a list of saved events that can be set up as needed.
Inhibit
1) Create >
2) Inhibit #1 >
3) Inhibit #2 >
Use the numeric Keys to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.
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Press the 1 Key to SAVE your settings or your work will be lost.
Press the 2 Key to REMOVE the event from memory.
Press the 3 Key to toggle the setting for the state of the event between ON and OFF.
Press the 4 Key to toggle the setting for the frequency of the event between DAILY and
Inhibit Event
1) Save This Event >
2) Remove This Event >
3) Enable State
4) Frequency
5) Start Time
6) Stop Time
On Off
Weekly Daily
00:00
00:00
7) Days Of Week >
8) Selections >
WEEKLY.
Press the 5 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to begin.
Press the 6 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to end.
Press the 7 Key to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.
Days of week
1) Set All
2) Clear All
3) Monday A. Use the top and bottom of the OK Key to scroll thru
the screens.
B. Use the 1 Key to check all the days of the week at once.
C. Use the 2 Key to un-check all the days of the week at
once.
D. You do not need to save the choices here, just return to
4) Tuesday
5) Wednesday
6) Thursday
7) Friday
8) Saturday
the set up menu for the event and proceed.
Press the 8 Key to bring up a tray list.
Tray #2
1) Add all selections
2) 201
Second Screen
1) Saturday (repeat)
2) Sunday
Selections for event
1) Tray 1
Use the numeric Keys to choose a tray.
Choosing a tray will bring up a screen listing
2) Tray 2
3) Tray 3
4) Tray 4 all the selections on that tray.
Some selection lists will use more than one
5) Tray 5
6) Add all selections screen.
Use the top and bottom of the OK Key to scroll thru the entire list.
Use the numeric Keys to check or un-check the selections as needed.
Checked selections will be involved in the event.
3) 202
4) 203
5) 204
6) 205
7) 206
8) 207
9) 208
Second Screen
1) 208 (repeat)
2) 209
REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE LOST!
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2. Press the 2 Key will bring up the first screen for Back-Up Events.
Timed Events
1) Time of Day Events > Press the 2 key will bring up a screen allowing you to set up a timed back-up of events. 2) Backup Events >
3) Power Saving Events >
Press the 1 Key to
SAVE your settings or your work will be
Backup Events
1) Save this event > lost. 2) Enable state
3) Start time
On Off
00:00
4) Days of week >
Press the 2 Key to toggle the setting for the state of the event between ON and OFF.
Press the 3 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to begin.
Days of week
1) Set All
2) Clear All
3) Monday
Press the 4 Key to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.
A. Use the top and bottom of the OK Key to scroll thru the screens.
B. Use the 1 Key to check all the days of the week at once.
C. Use the 2 Key to un-check all the days of the week at once.
D. You do not need to save the choices here, just return to
the set up menu for the event and proceed.
4) Tuesday
5) Wednesday
6) Thursday
7) Friday
8) Saturday
Second Screen
1) Saturday (repeat)
REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE
2) Sunday
LOST!
3. Press the 3 Key will bring up the first screen for Power Saving events.
Timed Events
1) Time of Day Events >
2) Backup Events >
Press the 3 Key will bring up a screen allowing you to set up timed power saving events.
Power Save Events
1) Create Event >
3) Power Saving Events >
Press the 1 Key here will create an event and begin a list of saved
2) Power Save #1 >
3) Power Save #2 > events that can be set up as needed.
Use the numeric Keys to choose a created event to set up for use and another screen will come up allowing you to configure the event to fit your needs.
Press the 1 Key to
SAVE your settings or your work will be lost.
Power Save Events
1) Save This Event >
2) Remove This Event >
Press the 2 Key to REMOVE the event from memory.
3) Enable State
4) Frequency
On Off
Weekly Daily
5) Start Time
6) Stop Time
00:00
00:00
Press the 3 Key to toggle the setting for the state of the event between ON and OFF.
7) Days Of Week >
Press the 4 Key to toggle the setting for the frequency of the event between DAILY and WEEKLY.
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Press the 5 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to begin.
Press the 6 Key to open a window allowing you to use the numeric keypad to enter a time of day for the event to end.
Press the 7 Key to bring up a screen allowing you to choose the days of the week when the event will be active. The checked days are active.
A. Use the top and bottom of the OK Key to scroll thru the screens.
B. Use the 1 Key to check all the days of the week at once.
C. Use the 2 Key to un-check all the days of the week at once.
D. You do not need to save the choices here, just return to
the set up menu for the event and proceed.
Days of week
1) Set All
2) Clear All
3) Monday
4) Tuesday
5) Wednesday
6) Thursday
7) Friday
8) Saturday
REMEMBER TO SAVE YOUR SETTINGS OR YOUR WORK WILL BE
LOST!
Second Screen
1) Saturday (repeat)
2) Sunday
0. TELEMETRY
……….Press the 0 Key to bring up the first screen.
Press the zero “0” Key will bring up the first screen listing the telemetry options.
Telemetry Use the numeric Keys to choose an option.
1) Assign unit
2) Ping Server
3) Get Network Status
4) Show Network Config
5) Load Network Config
Choosing an option will bring up the first screen for that option.
Assign unit
Unable to find configuration file. Please insert the flash drive with the proper
1. Press the 1 Key to Assign a Unit.
1) Retry configuration file.
ASSIGNING AN ATLAS UNIT (board)
Required items for assigning an Atlas Unit via onboard Telemetry Service Mode menu:
1. A USB flash memory stick.
2. A folder must be created on the flash memory stick and named “atlas”.
3. A file must be copied and pasted in the atlas folder. (VIXConfigData.cfg)
4. The file is received by e-mail after setting up an account with Streamware.
A DESCRIPTION OF THE PROCESS
When the “Assign unit” Key is pressed in the service mode function named “Telemetry”, the assignment process looks for the (VIXConfigData.cfg) file in the “atlas” folder on the USB flash memory stick.
1. If the file is not present, the user is notified of this fact and the process will go no further.
2. If the file is present, it is loaded and the configuration values are compared to the
currently loaded configuration values in the Atlas Board.
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If any of the required parameters are different, the new parameters are loaded and the machine is rebooted so that the new parameters may take effect. Once the machine has completed the re-booting process, the user will have to re-enter the service mode function named “Telemetry” to restart the
Assignment process. With the new configuration values in place, and having re-entered the “Telemetry” service mode function, press the Assign unit Key will display the status and direct the user to press Keys to each step of the assignment process that follows. This will verify the customer identification and user entered fields to the server and finalize the assignment process. The process can be halted at each step if an error is encountered. Errors will be displayed to the user with as much detail as possible. In many cases, simply re-trying the current operation will successfully complete the operation, especially if the error was caused by a communications interruption. In order to re-try an operation, the user must press the back button at the top of the menu structure when the error status is displayed.
Once the assignment has been completed, a “Re-boot to Complete Assignment” Key will be displayed.
Wait at least 2-3 minutes before continuing to be sure that the whole process is complete. Press the Key causes the unit to re-boot and begin communicating with the DMS (Devise Management Server). In many cases the system will re-boot again after it gets the current time from the server. It sets it, and reboots to complete the time reset process .
ASSIGN STEPS - A path for success
1. Insert a prepared USB flash memory stick into the USB port 3 on the Atlas Board.
2. Enter the service mode and press the Key to go into the “Telemetry” menu.
3. Press the Key to enter the “Assign Unit” function.
A.
If the values in the new file on the stick are different than the current values in the Board, the new values will be loaded into the board and the machine will be re-booted.
B.
After the re-boot is complete, it will be necessary to re-enter the service mode,
then re-enter the “Telemetry” menu.
C.
From the “Telemetry” menu press the Key to re-enter the “Assign unit” function to resume the assignment process.
D.
With the new configuration successfully loaded, a screen will come up displaying “Verify Customer
ID” Key. Press this Key to verify the customer ID with the server.
E.
When the customer ID is verified successfully, a screen will come up displaying a “Set User Fields”
Key. Press this Key to display the fields that need to have data entered by the user.
F.
Each user field will have a Key that will allow the user to enter or edit the data in that field. As of now, there is only one required field that must be filled in. Press the Key for the field “Machine ID”.
This will allow the user to enter the machine identification number for the machine being assigned.
Note – when assigning a Bevmax Media embedded onboard card reader for an existing Streamware
Vend Max customer, you must use their machine/equipment asset number. Any other Machine ID such as the machine serial number will cause the assign process to be invalid.
4.
When the user has completed entering data into the fields, a “Validate Entries” Key will appear.
Pressing this Key will send all the user fields to the server for validation.
5.
When the user validation is successful, a “Finalize Assign” Key will appear. Press this Key to finalize the assignment process with the server.
6.
When the finalization process is completed, a “Re-Boot To Completed Assign” Key will appear.
Press this Key to re-start the machine, and the process will be complete.
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2. Pressing the 2 Key will cause the machine to attempt to Ping the Server.
If the
Telemetry
1) Assign unit machine is not able to do so, it will report “ Failed”.
2) Ping Server
3) Get Network Status
4) Show Network Config
5) Load Network Config
Ping Server
Failed status means exactly that. The attempt to communicate with the server was not successful. This can be due to the radio being unable to attach to the cellular network, a hardware error with the telemetry system, an invalid URL in the configuration file, or the server itself may be down.
3. Press the 3 Key to Get Network Status.
Network Status
Node type : No Mesh Network (Client)
AID:
Network flags: (##)
Last error: (0)
Adaptor type: none
Net type: No Adaptor
Not Applicable
IP : Not Applicable
URL : http://STREAMWAREONLINE.COM:
8081/WANSERVICESB.ASMX
Second Screen
8081/WANSERVICESB.ASMX(repeat)
Get Network Status Screen
Node types can be:
No Mesh Network radio installed).
(no mesh network hardware or
Gateway
(radio and mesh network hardware is installed).
Client
Solo
(mesh network, but no radio, is installed).
(radio, but no mesh network, installed).
AID: is the Asset ID given to the machine when it is assigned.
Network flags: is a bitmapped field showing the status of the network.
ESN : Not Applicable
Sim ID: Not Applicable
BT:
Adaptor type: shows the type of radio installed (none, CCM, GSM, CDMA, Ethernet, or undefined).
Net Type: identifies the radio type that is plugged into the VMC. It will read either GSM or CDMA if a radio is present. If the radio is unplugged it will read No Adaptor.
IP: is the IP address of the machine if it’s assigned.
URL: is the URL for the DMS that handles the SOAP calls from the machine.
ESN: is electronic serial number of the radio:
Sim ID: is the ID of the SIM card in the radio.
BT: is a holdover from the Bluetooth days and is not currently used.
4. Press the 4 Key to Show Network Configuration data.
Network Configuration
URL : http://STREAMWAREONLINE.COM:
8081/WANSERVICESB.ASMX
GSM APN: attz.cranems.com
GSM User:
GSM Password:
Zigbee Pan ID: (0)
Zigbee Net Key Seed: (0)
Show Network Configuration Screen
URL: is the address for the DMS that handles the SOAP calls from the machine.
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GSM APN: is the Access Point Name used by the GSM radio.
GSM User: is the username used by the GSM radio.
GSM Password: is the password used by the GSM radio.
Zigbee Pan ID: is one of the Zigbee parameters that identify the mesh network.
Zibgee Net Key Seed: is the other Zigbee parameter used to identify the mesh network.
5. Press the 5 Key to Load Network Configuration.
Load Network Config
Flash stick not found.
If the “Flash stick not found” message is displayed, the system cannot detect that a USB stick has been inserted into the Atlas board.
Make sure the USB stick is properly formatted and contains an /atlas folder.
BevMax/Merchant Media
Intergraded Wireless Radio Setup
Cashless / Remote DEX / Alerts
1.
Heartland / Streamware Acct - Before installing the radio for intergraded wireless function, you must establish an account with Vantiv or Heartland Payment Systems and Crane Streamware.
A.
When the customer account is established, Crane Streamware will email the customer a
2.
3.
configuration file for uploading and assigning the BevMax Media (referenced as BMM below).
On the BMM, check/load the Control Board software. It should be version 10.6.10 or higher.
On the BMM, check/set the current Time and Date.
4.
Make sure the machine fully operates and vends product before proceeding.
5.
On Control Board, make sure J27 has a jumper across pins 2 & 3.
6.
7.
On the BMM, set cashless reader to “Onboard Reader”
A.
In Service Mode, go into Monetary Menu.
B.
At Cashless Reader, select “Onboard Reader”
Radio Installation
A.
On the BMM, turn OFF the power switch.
B.
Connect the USB cable between the Radio and USB1 on the Control board.
USB1 is located at top left of other two USB sockets facing the board.
*** Very Important ***
The Radio will only work in USB1, not USB2 or USB3.
C.
Connect the antenna’s to the Radio
D.
Velcro the Radio assembly against the cover panel of the control board.
E.
On BMM, turn ON the power switch.
F.
Within a couple of minutes the LED on the radio should flash or stay lit.
G.
Neatly route and tie wrap all the Radio cables in order to prevent them from catching/pinching when closing the monetary panel.
8.
Download the customer configuration file on the memory stick.
A.
Use a blank USB memory stick and plug it into your computer.
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B.
When account and machine information is established by Vantiv or Heartland and Streamware, they will email the following customer configuration file: “VixConfigData.cfg”.
C.
Open up the computer drive where the USB memory stick is inserted.
D.
Create a new folder called “atlas” on your blank USB stick.
E.
Copy the emailed file “VixConfigData.cfg” and paste into the
“atlas
” folder.
9.
Check Radio signal strength –
A.
In Service menu, press ‘0’ for “Telemetry”.
B.
Press line number for “Show Network Status”
C.
The first line should show
Node Type
: “Gateway”. If it shows “Client” the radio is not communicating the with board.
D.
Check the RSSI parameter line on screen. If the signal strength is very low (above -100 DB), you might consider switching to a different radio type (i.e., GSM vs. CDMA or vice-versa).
10.
Assigning Telemetry:
A.
Depress the Monetary Panel interlock switch and wait for security pin entry to appear on display.
Enter four digit pin (factory default = 3333).
B.
Insert USB stick into any open USB port on control board.
C.
At Service Menu screen, press the ‘O’ button for “Telemetry”
D.
In Telemetry screen, press #1 for “Assign Unit”
E.
The Control Board should now update the customer information from the memory stick. Once this is complete, the BevMax Media will reboot (reboot will take 5 -7 minutes.).
(Note: Wait at lease 5 minutes to fully allow upload and reboot.)
F.
The following screen should appear:
• Press 1 and enter the machine ID
The Machine ID Keypad will be similar to a text type phone that does not have a full keyboard.
Press i button to change the keypad character function from Numeric / Alpha: Upper Case / Lower Case.
Example machine ID 34585 (p= pause for .5 seconds):
Press button twice. Press 3p 4p 5p 8p 5 then
Example machine ID ABC123:
OK
on the Keypad.
Press button once. Press 2p 22p 222p then once. Then 1p 2p 3 then OK.
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G.
Press button 2 to “Validate Entries”. This step will validate the Machine ID.
•
•
Machine ID is validating user information
Machine ID validated and assignment complete
H.
Press button 1 to reboot machine and complete assignment process.
I.
Upon reboot, remove USB memory stick.
J.
Test machine for wireless operation.
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TELEMETRY – How it Works
1
Telemetry Devices come in 3 packages.
1.
Clients
– Telemetry units that only contain ZigBee chips installed to communicate to a Gateway
Telemetry unit.
2.
Gateways – Telemetry units that have both ZigBee chips for Mesh network communication and cell Radios (GSM or CDMA) for cell network communication.
3.
Solo
– Telemetry units that only contain Cell radios for cell network communication, no ZigBee ship for mesh communication. file information on a predetermined schedule. This is done 2 times per day, generally in the AM – 2am and again in the PM – 2pm.
Machine alerts are processed upon receipt by the telemetry devices and sent to the Operators VendMAX system or by email to non-VendMAX users.
2 machine Alert information from the Client devices on its mesh network. It then transmits the information over the cell network to Streamware Connect for storage and processing.
3 validation and processing. If the card is valid, an acknowledgement is returned to the Vending machine and the product is vended. If not, a denied acknowledgement is returned to the Vending Machine and no vend takes place until a valid card is used. The same information both Denied and Validated, are sent to
Streamware Connect were it is stored in the Consumer Insight report of the specific Operator. This
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report captures and stores all transaction data and the results of the transaction for both Credit cards and
Cash transactions. The Operator receives monthly statements with detail on all transactions, Number of,
Price per transaction, etc. from the Card Processing Company (Vantiv, Heartland). Daily Transactional data is sent from Vantiv or Heartland to the operators VendMAX system for automated reconciliation.
4 the Operators VendMAX system and stored in the VendMAX database for processing.
Streamware Connect supports the VDI Standard which allows for operability with other VMS systems that are VDI compatible. This pertains to DEX files only, VendMAX is the only VMS that performs cashless transaction reconciliation. VDI suppoty is only available for DEX file transfers to VDI compliant VMS, NOT cashless transactions. Only VendMAX provides support for Cashless reconciliation.
5 generated by Streamware Connect. The generated output files are sent via email to the Operator for inclusion on a flashdrive for upload to the Merchant Media Machine.**
Alerts received from Vending Machines are routed via email to non-VendMAX customers.
**At the time of purchase, Streamware Connect sends the Operator a welcome package with all templates and instructions for filling out the plan-o-gram template and where they send it once it’s complete for processing.
Definitions:
DEX – stands for Data Exchange and is uniform data that allows vending machines to report information to data collection systems.
Alerts – provide operators with information (Machine Alerts) about the Vending Equipment’s operations. Examples: Door open, Temperature sensing, Coin Tube Empty, Inventory levels, etc. these alerts are real-time alerts separate from DEX reports.
POG – Plan-O-Gram, contains Product descriptions, UPC Codes, prices, Column/Spiral locations, MAX quantity and planned quantity for each column/spiral locations for the inventory being sold in each
Vending Machine.
Nutritional information – Calories, Carbohydrates, Protein, Sodium, total Fat, Saturated Fats for each product being sold in the vending machine.
GSM – Global System for Mobile Communications, is used by AT&T and T-Mobile as their method for
Cell communication.
CDMA – Code division multiple access, is used by Verizon and Sprint at their method for Cell communication.
ZigBee – is a proprietary wireless network that CMS uses for Mesh communication. This network is used for Telemetry device, Client to Gateway communication, Gateway to Client communication.
Credit Card Processing – Payment processing to accept credit/debit card payments for product purchases. Using a Payment Processor such as Vantiv or Heartland provides the Operator with all the
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services necessary to give consumers a secondary means of payment. Merchant accounts and terminal
ID’s, card processing and validation and transaction processing from card Swipe to the Operators bank account.
Credit Card Settlement – Better known as Credit card Reconciliation, it’s the method of balancing the amount of dollars collected and balancing it against the amount of product sold. Just like balancing your check book but totally automated using VendMAX.
Streamware Connect – simply stated, Streamware Connect provides telemetry devices and infrastructure to reliably pass both Transactional and operational data about Vending machines from one software application to another, so that multiple applications can contribute to a comprehensive, networked solution.
With or without a vending management system, Streamware Connect lets you manage your Media
Machine content including plan-o-grams, nutritional information, pricing, and marketing content. It also lets you receive alerts – learn if your payment system doesn’t have change OR UPIR Media Machine reached your cash limit (or many other potential alerts) via email.
Streamware Connect also maintains a state of the art server farm located n a remote colocation facility with redundant power, networks, and on-site support. The infrastructure serves the entire installed base of telemetry devices and the communications to and from he operators VendMAX systems.
Navigator – the telemetry devices that receives information from the Vending machine and transmits the files across the cell network and internet to Streamware Connect, the Credit card Processor, and toteh
Operators VendMAX or other VDI compliant VMS.
VMS – Vendor Management System. A process or system for managing vending machines such as
VendMAX.
VDI – Vending data Interchange. A NAMA standard for monitoring 2 types of data: Transactional data includes product selection, pricing, sales, and payments while Operational data involves error messages, conditional alerts, and malfunction reporting.
Media – Crane Merchandising Systems new equipment platform is the industry’s most advanced vending solution. Built on NAMA Open Standards, Media integrates the following capabilities in to one powerful solution: graphics, touch screens, consumer insights data, advertising, and promotions, social media, networking options (including machine to machine, cellular, & Ethernet), cashless payment options including mobile wallet, USB peripherals, and much more.
VendMAX – our VendMAX customers can take advantage of a whole new level of business integration with Media including: route efficiency optimization, cash and cashless reconciliation, machine alert prioritization and resolution, merchandising, and many more benefits.
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( ) MACHINE CONFIGURATION
....Press the Shopping Cart Button.
Pressing the Shopping Cart Button brings up a screen listing the Machine Configuration.
Note: Items listed below 6) Firmware Information on this initial screen is view only and cannot be changed at this point in the programming. They are for information purposes only. They may be changed at other menu locations in the programming.
Machine Configuration
1) Refrigeration Settings >
2) Space To sales
3) Picker Cup Sensor
On Off
On Off
4) Port Sensor On Off
5) Manual Key Switch >
6) Firmware Information >
EVS Compliance No
Shelf Location D2
Model Number
Second Screen
Model Number (repeat)
Hook Offset
Shelf Offset
Encoder Resolution
3800 5800
3800 5800
93500
700
3310 counts/inch
1. Refrigeration settings – Press the 1 Key.
Pressing the 1 Key will bring up options for controlling the temperature and health control settings.
When the health control features are not in use the control options will not appear.
Refrigeration Settings
1) Refrigeration Set Point 50°F
Press a numeric Key to choose the desired option. Choosing the desired option will either bring up a screen or open a window to proceed. 2) Storage Set Point 45°F
3) Recheck Allowed No Yes
4) Temperature Units Fahrenheit (°F)
5) Health Control >
1. Press the 1 Key will open up a window allowing you to set a new temperature (set point) for initial pull down and reload recovery using the numeric Keys. The vender leaves the factory set at 37°F (temperature set must be between 32º and 75º F or 0º and 23.8º C). Use the center of the OK Key to lock in the new setting.
2. Press the 2 Key will open up a window allowing you to set a new temperature (set point) for storage temperature using the numeric Keys. The vender leaves the factory set at 45°F
(temperature set must be between 32º and 75º F or 0º and 23.8º C). Use the center of the OK
Key to lock in the new setting. Storage time must be set and Storage Temp Enabled for this
Temperature setting to work.
3.
Press the 3 Key will toggle Recheck Allowed from Yes to No. When set to Yes after a
“HEALTH TIME” error has occurred, the vender will recheck the cooler compartment temperature 3 times in 15-minute intervals. If the temperature drops below 41°F, the “HEALTH
TIME” error is cleared and selections are re-enabled. If any recheck reads above a previous
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reading, or if the temperature is not below 41°F by the third recheck, the “HEALTH TIME” error will remain and selections will continue to be blocked.
4.
Press the 4 Key to bring up a screen that allows you to choose the type of Temperature Units
Refrigeration Settings
4) Temperature Units Fahrenheit (°F) you would like to display. Use the numeric
Keys to check one. Use the center of the OK button to lock in the choice and return to the setup menu.
1) Celsius (°C)
2) Fahrenheit (°F) √
5.
Press the 5 Key will bring up a screen listing the Health Control options. When enabled, if the temperature in the vender does not reach 41º F (5º C) within 30 minutes after the service door is closed, a “HEALTH TIME” error will occur and lockout the enabled selection(s) from vending until after the error is cleared. Also, if the temperature in the vender goes above 41º F (5º C) for more than 15 minutes after the initial cool down period, a “HEALTH CONTROL” error will occur and lockout the enabled selection(s) from vending until the error is cleared. To set selections for Health Control Press the 5 Key.
Use the numeric Keys to choose a tray. Choosing a tray will bring up a screen listing all the selections on that tray. Some selection lists will use more than one screen. Use the top and bottom of the OK Key to scroll thru the entire list. Use the numeric Keys to check or un-check the
Health Control
1) Tray 1
2) Tray 2
3) Tray 3
4) Tray 4
5) Tray 5
Tray #2
1) Set All
2) Clear All
3) 201
4) 202
5) 203 selections as needed. Checked selections will be involved in the event.
6) 204
7) 205
8) 206
Second Screen
1) 206 (repeat)
2) 207
3) 208
4) 209
2. Space To Sales – Press the 2 Key.
Pressing the 2 Key will bring up options for toggling the Space to Sales setting on and off.
Machine Configuration
1) Refrigeration Settings >
2) Space To sales
3) Picker Cup Sensor
On Off
On Off
Use the numeric keys to toggle the settings in a live window between ON and OFF for each option. The default setting for this option is ON.
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3. Picker Cup Sensor – Press the 3 Key.
Pressing the 3 Key will bring up options for toggling the Picker (Delivery) Cup Sensor setting on and off.
Machine Configuration
1) Refrigeration Settings >
2) Space To sales On Off
3) Picker Cup Sensor On Off
Use the numeric keys to toggle the settings in a live window between ON and OFF for each option. The default setting for this option is ON.
4. Port Sensor – Press the 4 Key.
Pressing the 4 Key will bring up options for toggling the Port Sensor setting on and off.
Machine Configuration
1) Refrigeration Settings >
2) Space To sales
3) Picker Cup Sensor
On Off
On Off
4) Port Sensor On Off
5) Manual Key Switch >
5. Manual Key Switch – Press the 5 Key.
Pressing the 5 Key will bring up options for toggling the Port Sensor setting on and off.
Manual Key Switch Override
1) No Vend
2) Free Vend
3) Discount
Press a numeric Key for an individual selection will check or un-check that selection to be affected when the manual key switch override is
4) Block
5) Light turned to the on or off position.
6) Refrigeration
1. No Vend when checked and Manual Key Switch Override is on will not allow vending of anything.
2. Free Vend when checked and Manual Key Switch Override is on will allow free vends to occur, unless the No Vend override is also checked. In that case, No Vend will override the Free Vend setting.
3. Discount when checked and Manual Key Switch Override is on will not allow Discounted vends to occur, even when discounted vends is set to occur. Discount prices may are set in Timed Events Menu or Special Vend modes Menu.
4. Block when checked and Manual Key Switch Override is on will prevent selections from being blocked.
5. Light when checked and Manual Key Switch Override is on turn the vertical lights on.
6. Refrigeration when checked and Manual Key Switch Override is on will override any power save that is in effect for the machine. In other words, it will refrigerate to the regular set point instead of the storage point.
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6. Firmware Information – Press the 6 Key.
Pressing the 6 Key will bring up information for firmware for different peripherals in the machine.
Firmware Information
Bill Validator Shown is a sample of what would be displayed
SMV-US-MDB CCD
Card Reader
0254 in a vender with a Currenza C2 Coin Mech,
Currenza Validator, no card reader, LE
No MDB Card Reader
Onboard Disabled
-/-
-/-
-/-
-/-
(Control) Board, control board software version, and the Kernel (Linux Operating System)
Coin Mechanism
C2Pv0 1 455
LE Board Ver
NRI 0200
Kernel version.
Press the
X
Key to return to Machine
Configuration.
IO Board Version 0030
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Cup
P14
BevMax 6 Media IO Board (CR0014121)
Port
P2
Switch
P10
MDB
J16
Y/Z Motors
P8
X Motor
P15
Refrig
P7
Temp
J12
Motor Power
Interrupt P3
Coin Return
J18
Fuse
FH1 & FH2
CONNECTION
Power
P1
BEVMAX 6 DN5800-6/3800-6/5800-E6/3800-E6 IO BOARD CONNECTIONS
DESCRIPTION COMMENTS CONNECTION DESCRIPTION COMMENTS
FH1 & FH2 Fuse 3AMP/250V
P3
Motor Power
Interrupt
P7 Refrigeration
P8 Y/Z
P10 Switch
P14 Y/Z
J16 MDB
Coin
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USB2 J20
BevMax 6 Media Atlas Board
(CR0014700 Touch; CR00###### Keypad)
Selection J6 Cashless Bezel J42
USB1 J20
RF ID J36
Cab Connection J30
Aux Console J4
Console J3
Boot loader J12
DEX/IRDA J16
USB3
J22
Temp1 J18
Temp2 J19
Blue J1
DPS J34
MSL J35
Service J5
---- J2
LCD Power J31
Boot loader J28
Master
Reset
S2
Service
S1 MDB
J14
Zigbee J9 ------- J38
Watchdog J17
Zigbee J8 Battery J37
CONNECTION
Power
J11
Battery
P2
BEVMAX 6 DN5800-6/3800-6/5800-E6/3800-E6 ATLAS BOARD CONNECTIONS
DESCRIPTION CONNECTION DESCRIPTION CONNECTION DESCRIPTION
J3 Console J18 Temp1 J38 ---------
J4
J5
Aux Console
Service
J19
J20
Temp2
USB1 & USB2
J42 Cashless Bezel
J6 Selection J22 USB3 P2 Battery
J9 Zigbee J30 Cab Connection S2
DPS
J14 MDB J35 MSL
Master Reset
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BEVMAX 6 5800-6/3800-6 TROUBLESHOOTING “XY” ISSUES
1. Selection will not vend. a. Does a different selection vend? i. Perform Test Vend in TEST Menu ensure proper selection vends. ii. Check Custom Space to Sales has been enabled.
1. Check Space to Sales configuration in Machine Configuration
Menu. b. Did the gate actuate at all? i. Plunger cycled but gate but did not fully actuate.
1. Gate a. Check plunger to target alignment in Test Menu Platform
Movement. bad. pins. d. Check gear box & follower.
2. Possible delivery cup assembly position alignment problem a. Plunger should hit approximately ¼” from top edge of target. i. Adjust shelf offset see programming “Security
Code Menu, enter the Manufacturing Security
Code 5555, go to Factory Set-up, Shelf Offset and adjust as needed”. b. Perform vend test on selections, Test Menu, Test Vend. i. Only occurs on one column.
2. Defective gear box.
3. Defective ii. Occurs on entire shelf.
1. Shelf not secured on supports. alignment. iii. Occurs on same column, multiple shelves (A2,
B2, C2, D2, E2).
1. Shelf not secured on supports.
2. Position
3. Plunger did not cycle fully. a. Replace plunger return spring. b. Replace delivery cup assembly. c. Replace I/O Control board. ii. Gate did actuate
1. Product and gate mismatch.
2. Possible delivery cup assembly position alignment problem a. Plunger should hit approximately ¼” from top edge of target. b. Adjust shelf offset see programming “Security Code
Menu, enter the Manufacturing Security Code 5555, go to Factory Set-up, Shelf Offset and adjust as needed”. c. Perform vend test on selections. i. Only occurs on one column. target.
2. Defective gear box.
3. Defective
3. Dirty / worn tray slide with pusher. a. Check slide with pusher, clean or replace as needed.
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2. Delivery Cup Assembly Plunger Issues. a. Plunger jam/dry vend. i. Plunger return spring bad.
1. Replace plunger return spring. ii. Syrup/dirt/broken part causing plunger to stick.
1. Replace delivery cup assembly. iii. Software did not attempt to vend
1. Check error list in Diagnostics Menu for cause & solution. i. Check tray is level and secured to tray supports. ii. Check connections. iii. Check X motor (bottom right). c. Plunger Stays Out. i. Check for syrup or dirt build up. ii. Check for broken parts. iii. Replace return spring.
3. Delivery Cup Assembly Will Not Go Home. a. Is there a “Vend Timeout Error” on the display? i. If yes check lower (Y) and top far left (X) home switches.
1. In Test Menu, Platform Movement test check switch functions: a. At the home position the “Y” (lower) home switch will register as On if switch is pressed and good. b. At the home position the “X” (top far left) home switch will register as On if switch is pressed and good. i. Adjust the X drive belt.
4. Elevator will not move vertically. a. Perform Test Vend in Test Menu to test movement. b. Check top door switch. i. Is it functioning? ii. Is it being made when door is closed? c. Check the Delivery Cup Plunger & Plunger Home Switch. i. If plunger arm is stuck out it will shut down XY delivery system. ii. If plunger arm home switch fails it will shut down XY delivery system. d. Check the harness connector to the “Y” motor. rollers. f. Check harness and motor. g. Replace I/O Control board.
5. Elevator will not move horizontally. a. Perform Test in Test Menu to test movement. b. Check top door switch i. Is it functioning? ii. Is it being made when door is shut? c. Check the lower (Y) and top far left (X) home switches. i. In Test Menu, Platform Movement test check switch functions:
1. At the home position the “Y” (lower) home switch will register as
On if switch is pressed and good.
2. At the home position the “X” (top far left) home switch will register as On if switch is pressed and good. a. Adjust the X drive belt. d. Check the Delivery Cup Plunger & Plunger Home Switch i. If plunger arm is stuck out it will shut down XY delivery system. ii. If plunger arm home switch fails it will shut down XY delivery system.
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iv. Check harness and motor. v. Replace control board.
6. Product Will Not Load From Delivery Cup Assembly To Port Assembly. a. Perform Test Vend in Test Menu to test movement. b. Check Model # is set to correct cabinet. c. Check belt tension. d. Check Service Wall Port Door Assembly is securely installed.
7. Port Assembly On Service Door Will Not Open. a. Perform Test in Test Menu Port and Cup Sensors to test switch. i. Port Open Switch is Off when Port Door is closed and switch is in open position and good. ii. Port Closed Switch is On when Port Door is closed and switch is pressed and good. b. Check for syrup or dirt build up, or debris. c. Check for broken parts. port e. Check harness and motor. f. Replace I/O Control board.
8. Double Vend From Gate a. Is correct gate assembly used for product being vended. b. Too many packages loaded in column. c. Check Plunger Return Spring. d. Check Cup Motor Cam. e. Check the trigger on the Plunger Assembly. f. Check the Picker Cup Ribbon Cable for bad connection or damage. g. Check the Y E Chain Harness for bad connection or damage. h. Check the X/Y E Chain Harness for bad connection damage. i. Change Y Motor Board. j. Change Delivery (Picker) Cup Base Board.
9. Package Not Sliding On Slide Assembly. a. Vender not level. b. Trays not secured to Tray Supports. c. Slide not installed correctly. d. Slide dirty. Clean and apply Armoral or Food Grade Silicone.
10. Delivery Cup Assembly Caught On Tray a. Check vender is level. b. Check Shelf setting. c. Check spring on Y belt is installed correctly.
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XY not working
Is vender plugged in?
NO YES
Plug in Vender.
Is P1 connected to I/O
Control board?
NO YES
Is P3 connected to I/O
Control board?
NO YES
Go to Test
Menu, Platform
Movement.
Plug in connector. Visual check. Where is picker cup located?
HOME NOT HOME
Does XY move to HOME position using
Key Pad?
YES NO
Do a test vend with door closed. Works
NO YES
Check top left door switch working?
NO YES
Manually move XY to HOME position.
Picker Motor
Home Message
OFF ON
Replace switch. Pull the top door switch out.
Red Light
Plunger
Home
In position test is X Home On,
Y Home On, & Picker Home
On Message displayed in Test menu, Platform Movement?
Visually confirm plunger in home position
YES NO
Do the Encoder counts increase & decrease when moving the XY manually?
YES NO
Picker home
On =
Plunger
Home.
X Home On =
X Axis Home.
Is fuse in I/O
Control board good?
NO YES
Check harnesses & connections to P8, P14,
& P15 at I/O Control board are good?
YES NO
Refer to
Picker Cup
TS
Y Home On =
Y Axis Home.
Replace
See Port Door trouble shooting
Check Motor by swapping X & Y motors.
YES NO
Plug in or replace as needed.
Change Control
Board.
Check, repair, replace harness.
Problem solved?
NO YES
Change failed
Motor.
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Picker Motor Failure =
In Test menu, Platform
Movement, Picker Motor message?
ON OFF
Check X Home On
Message with XY all the way to home position to the left.
Visual check. Where is picker cup located?
HOME NOT HOME
Cycle plunger multiple times to ensure proper operation.
In Test Menu, Platform Movement. Press
“3” key to cycle plunger. Is Picker Motor
Home Message with picker at the home position?
YES NO
If Plunger is stuck in the out or in position.
Refer to Delivery (Picker)
Cup Troubleshooting or replace Cup Assembly.
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BevMax_Media_Programming_10_6_10 Page 89 of 106
X Motor Failure = In Test Menu, Platform Movement, is X Home message?
ON
X Home On message with
XY all the way to the home position to the bottom left.
Manually move cup to A9 and pull top door switch out.
Press the “F” key. Picker Cup goes to the home position?
YES NO
Is the X Home message on?
YES NO
“On” showing = a switch or ground wire issue.
OFF
Manually activate the switch and message cycles on and off.
Check, repair, or replace switch or harness. Problem solved?
Does X motor run?
YES NO
Check belt and pulley.
Replace I/O
Control board.
Check, repair, replace harness. Problem solved?
YES NO
“OFF” showing
= a mechanical obstruction.
NO YES
Do a Vend
Test with
Door Closed.
Back to top of page.
Check & replace X motor. Problem solved?
YES NO
Replace I/O
Control board.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 90 of 106
Y Motor Failure = In Test Menu, Platform
Movement, is Y Home message?
Y Home On message with XY all the way to the home position to the bottom left.
Manually move cup to A9 and pull top door switch out.
Press the “F” key. Picker Cup goes to the home position?
YES NO
Is the Y Home message on?
YES NO
“On” showing = a switch or ground wire issue.
“Off” showing
= a mechanical obstruction.
NO YES
Do a Vend
Test with
Door Closed.
ON
Back to top of page.
OFF
Manually activate the switch and message cycles on and off.
Check, repair, or replace switch or harness. Problem solved?
Does Y motor run?
YES NO
Check belt and pulley.
Replace I/O
Control board.
Check, repair, replace harness. Problem solved?
YES NO
Check & replace Y motor. Problem solved?
YES NO
Replace I/O
Control board.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 91 of 106
Do a Platform
Movement test.
Do a vend test with door closed.
Pull top door switch out.
Run Y axis “A to E” &
X axis “2 to 7” five times each. Does Picker
Cup stop in correct position?
YES NO
XY Slams to
Top/ Right 0r
Left
NO
Do a test vend with door closed.
Press the “F” key. Picker Cup goes to the home position?
YES NO
YES
Manually move
Picker Cup to “A9” or “A6” position.
Is the display showing X Home
On or Y Home On Message?
Check for Y
Home On & X
Home On message. If On go to appropriate
Trouble Shooting
Pages. If OFF.
“0” showing is a mechanical obstruction.
Do the Encoder counts increase
& decrease when moving the
XY manually?
Check, repair, replace harness.
Problem solved?
YES NO
Check ground wire on Y motor is connected.
YES NO
Encoder is bad replace Y motor.
Go to Test Menu,
Platform Movement,
Motor Positions.
Check, replace motor as needed. Problem solved?
NO YES
Replace I/O
Control board.
Connect ground wire.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 92 of 106
Picker
Cup not working
Is vender plugged in?
NO YES
Plug in Vender.
Is P1 connected to I/O
Control board?
NO YES
Plug in connector.
Go to Test Menu,
Platform Movement.
Visual check. Where is picker cup located?
HOME
NO
Replace switch.
TBD
A shooting.
Is plunger below target?
Go to failure Trouble
“A”
Check top left door switch working?
YES
Pull the top left door switch out. Cycle plunger multiple times. Does it return home?
YES NO
Refer to Y Motor
Cycle plunger and watch
Pcker Motro Message, does it change?
YES NO
Is plunger touching target?
YES NO
Is plunger touching shelf
NO YES
Picker Motor message is Off, go to “B”.
Does plunger cycle?
YES NO
YES
Manually push cup down off shelf. See
“D” below.
Check fuse on I/O board.
Good Failed
Remove Cup bottom cover.
Is motor plugged in?
NO
B
Replace fuse.
Verify Y Home switch toggles Y Home message on/off?
YES NO
Press “3” key. Is there power to the motor for 1 second (between 20 & 30 VDC)?
NO YES
Plug in motor.
Unplug plunger home switch, Plug Y home switch in Plunger home board port to check plunger harnessing. Is
Picker Home message
On?
YES NO
Check, repair, or replace harness & connector.
Problem solved?
YES NO
Replace picker motor.
Check, repair, or replace, plunger, spring, & plunger home and out switches.
Replace Cup board.
D
If the plunger is touching the shelf then the cup is in the wrong position.
Trouble shoot why cup is in wrong position after
BevMax_Media_Programming_10_6_10 Page 93 of 106 08/1
08/15/2013
Close door and test vend.
CUP AT WRONG LOCATION
HIGH/LOW or Y AXIS
Go to Test Menu, Platform
Movement. Check motor
Positions.. Send to home, does Y Home say On?
YES NO
Fire the plunger to ensure correct location. Repeat
“A-E” cycle two to three times. Is cup in correct location?
YES NO
Do a Keypad test.
Send cup to “A” shelf. Is cup in correct location?
YES NO
See XY Not
Working troubleshooting.
Repeat “A-E” cycle two to three times. Does cup position get worse?
YES NO
Enter Security Code Menu, enter
Manufacturing Security Code
5555, go to Factory Setup, Shelf
Offset setting and adjust offset as needed.
Check Harness, Y
Motor, & I/O
Board.
Is shelf setting correct?
YES NO
BevMax_Media_Programming_10_6_10 Page 94 of 106
CUP AT WRONG LOCATION
LEFT /RIGHT or X AXIS
Go to Test Menu, Platform
Movement. Send to home, does X Home say On?
YES NO
See XY Not
Working troubleshooting.
Send cup to home position. Does it go home?
YES NO
Send cup to “E2-E8” positions. Does it stop in correct position?
YES NO
See X Axis troubleshooting.
Repeat test at several locations.
Does it stop in correct position?
NO YES
Is the horizontal alignment correct?
YES NO
Check Harness,
Keypad, X Motor,
& I/O Board.
Do a Keypad test. Works?
YES NO
Check Harness,
Keypad, X Motor,
& I/O Board.
Enter Security Code Menu, enter
Manufacturing Security Code
5555, go to Factory Setup, Shelf
Offset setting and adjust offset as needed.
Close door, do a test vend.
Change
Keypad.
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BevMax_Media_Programming_10_6_10 Page 95 of 106
08/15/2013
DELIVERY PORT DOOR
WORKS IN FACTORY
DIAGNOSTICS BUT
NOT IN SALES MODE
Close door and do a test vend with money. Does it work?
Check, repair, and replace door switch components: mounting bracket, strike plate, switch, and harness.
Open service door. Pull top door switch out and do a test vend with money. Does it work?
YES NO
Go to Test Menu, Port &
Cup Sensors, manually close the delivery port door. Does Port Close say
On?
YES NO
Enter Test Menu, Press 2 to open port. Does the Port
Open Switch change to On and the Port Close Switch change to Off?
YES NO
Check, repair, and replace door close switch.
Is port open all the way?
YES NO
Check, repair, and replace door open switch, harness, port motor.
Check for physical obstructions.
BevMax_Media_Programming_10_6_10 Page 96 of 106
COIN ACCEPTANCE ISSUES
PROBLEM CAUSE
Coins Returned to Customer
With No Credit Issued
Will Not Payback Coins
1. Coin Jam in Mech
2. Flight Dirty
3. No Power to Mech
4. Coin
Activated
5. Vender in Programming
Mode
6. Timed Event, Inhibit Set
7. Defective Coin Mech
1. No Power to Mech
2. No Coins in Tubes
Incorrectly
4. Defective Coin Mech
FIX
1. Clear Jam and Test
2. Clean Flight Deck
3. Check Harness, Changer to Atlas
Board.
4. Adjust Coin Return Lever
5. Close Service Door
6. Disable Timed Event Inhibit
Mech
1. Check / Replace MDB Harness
2. Fill Coin Tubes with Coins
3. Reprogram per Manufacturer
Recommendation
4. Replace Coin Mech
DOLLAR BILL ACCEPTANCE ISSUES
Bill Validator will not run.
Takes Bill in Then Rejects it
Stacks Bill while in Escrow Mode
Bill Validator No Comms error listed in Diagnostics Menu, Diagnostics
Errors.
PROBLEM CAUSE FIX
Takes Bill, Gives No Credit
Prices / tube cash conditions.
Max Price Not Yet Reached
Communication Error with Bill
Validator. Bill Validator Reported
Error.
Harness, Validator, Atlas Board
Check Mech Tubes.
Check Validator or Replace
Check or Replace Validator,
Harness, Atlas Board
I/O CONTROL BOARD
PROBLEM CAUSE FIX
No Power to I/O Controller.
Display blank or locked up.
1. AC Box
1. Incorrect Input to Atlas
Controller
2. Low or Missing 24 Volts
Out of Order or other error codes showing on display
Temp out of Service
RAM Error
No Vendable Selections
1. Replace AC box.
1. Check voltage to Atlas
Controller.
2. Make corrections to supply correct voltage.
Refer to Programming Section,
Diagnostics, Diagnostics Errors for specific error codes and cures.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 97 of 106
These charts are intended as a guide to isolate and correct most problems you might encounter. Should your machine show ‘OUT OF SERVICE”, go in the TEST MODE and press “B” to list errors.
ALL COINS ARE REJECTED
All coins are rejected.
Main Power Off / disconnected.
Blown I/O Board fuse.
Loose connection.
Jammed Coin Mech..
Apply power.
Check fuse, replace as necessary.
Check harness at Coin
Mech and Atlas Board.
Clear coins.
Weak springs on changer gate.
Gate partially open.
Replace spring.
Clean & reset gate.
Dirty / faulty coin sensor.
Incompatible Coin
Mech.
Defective coin mech.
Defective Atlas board.
Clean / replace.
Replace.
Replace.
Replace.
BevMax_Media_Programming_10_6_10 Page 98 of 106
08/15/2013
ALL BILLS ARE REJECTED
All bills are rejected.
Main power Off / disconnected.
Blown I/O Board fuse.
Machine is out of service.
Loose connection.
Apply power.
Check fuse replace as necessary.
See Diagnostics Errors list to determine cause of out of service.
Check harness at bill validator and Atlas board.
Fill coin tubes. Coin Mech low on coins.
Bill path obstructed / dirty.
Wrong option switch settings.
Incompatible bill validator.
Defective bill validator.
Clear / clean path.
Refer to manufacturers manual and reset.
Replace.
Replace.
Defective Atlas Board. Replace.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 99 of 106
INCORRECT CHANGE DISPENSED
Incorrect change dispensed.
Vend prices set incorrectly.
Check price and reset if necessary.
Coins not laying flat in tubes.
Defective Coin Mech.
Check coin tubes, clear and reload coins..
Replace.
Defective Atlas board. Replace.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 100 of 106
SELECTION WILL NOT VEND
Selection will not vend.
Vend price set incorrectly.
Insufficient credit.
Product and gate mismatched.
Gate sticking.
Dirty / worn slide assy.
Loose connections.
Defective Plunger arm.
Defective harness.
Check price and reset if necessary.
Check price, ensure credit is equal to or greater.
Check for correct product set up.
Move product away from gate and do a test vend to check gate operation.
Check for bent pins in gate assy.
Clean, check for flash, lubricate, replace as needed.
Check harness connections at I/O board, Atlas board, & motors.
Use Test Menu, Port & Cup
Sensor to check Plunger arm, replace as needed.
Replace harness.
Defective I/O or atlas board.
Replace.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 101 of 106
ICE / FROST ON EVAPORATOR
Ice / frost on evaporator.
Condensate drain plugged.
Clear drain.
Vender not level. Level vender.
Air leak. Check product door seal and harness openings in cabinet.
Check gasket seals on refrigeration unit.
CONDENSATE ON OUTSIDE OF PRODUCT DOOR
Condensate on outside of product door.
Machine in direct sunlight.
Move machine.
Machine in location with relative humidity above
70%.
Move machine.
COMPRESSOR WILL NOT STOP
Compressor will not stop.
Defective relay.
Defective thermostat / temp sensor.
Replace.
Replace.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 102 of 106
COMPRESSOR WILL NOT START
Compressor will not start.
Service door open. Close service door.
Compressor is unplugged.
Defective Door interlock
Switch.
Low voltage.
Plug Compressor in outlet on face of AC
Distribution Box.
Replace.
Check power source.
Defective thermostat / temp sensor.
Defective stating component (capacitor, relay).
Defective Compressor.
Replace.
Replace.
Replace.
Troubleshooting Tip:
For domestic venders use a short 15
AMP extension cord & plug the compressor directly to the wall outlet. This will bypass the AC Distribution Box.
IMPORTANT: FOR TESTING PURPOSES ONLY.
08/15/2013
BevMax_Media_Programming_10_6_10 Page 103 of 106
08/15/2013
MACHINE NOT COOLING
Machine not cooling.
Dirty or clogged condenser.
Defective thermostat / temp semsor.
Clean.
Replace.
Restricted airflow.
Machine in direct sunlight.
Faulty product seal.
Check rear screen for obstructions. Ensure rear of cabinet is at least 4” (10cm) away from wall.
Move machine.
Replace.
Condenser fan or evaporator fan not running.
Evaporator is iced up.
Check blade for obstruction. Check fan circuit.
Check for air leaks or clogged condensate drain line.
BevMax_Media_Programming_10_6_10 Page 104 of 106
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Key features
- Keypad and Touchscreen operation
- Data Recall for sales and events
- Comprehensive diagnostics and testing
- Flexible price and product configuration
- Special Vend Modes (Free, Winner, Combo)
- Monetary settings for cash and cashless
- System setting options (Time, Language)
- Security features with PIN codes
- Timed events and telemetry capabilities
- Machine configuration options
