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- Discproducer Network PP-100N
- Product information
Epson Discproducer Network PP-100N Product Information
Add to my manuals8 Pages
Epson Discproducer Network PP-100N is a high-speed, high-capacity disc publisher that can print directly onto CDs and DVDs. It's ideal for creating professional-looking discs for presentations, marketing materials, or personal use. The PP-100N can print up to 30 CD-R discs or 15 DVD-R discs per hour, and it can handle a variety of disc types, including CD-R, DVD-R, DVD+R, DVD-R DL, and DVD+R DL. The PP-100N also features a built-in Ethernet interface for easy network connectivity, and it comes with a variety of software tools to help you create and manage your disc publishing projects.
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EPSON
P R O D U C T I N F O R M A T I O N G U I D E
UPDATE FOR SD PRODUCTS
1/10
This package provides a product section to be added to the EPSON System
Device Product Information Guide. The table of contents of this section is listed
below.
Epson Discproducer PP-100N/PP-100N Security Version
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
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Epson Discproducer PP-100N/PP-100N Security
Operation panel
Ink cover Disc cover
Ethernet connector
AC inlet
USB ports
Air vents
Accessories
Disc cover lock
Main power switch Rear printer cover
DVD drive 1
Picker arm
Security slot
Stacker 1
DVD drive 2
Security lock switch
Printer
Stacker 3
Tray 4
Lock lever
Stacker 2
Note: The Security Model has a keypad attached to the USB port on the back of the unit.
Operating Environment
Discproducer supports the following operating systems:
❏ Microsoft Windows 2000 SP4 or higher
❏ Microsoft Windows XP (32bit, SP2 or higher)
❏ Microsoft Windows Vista™ (32bit, SP1 or later)
❏ Microsoft Windows 7 (32bit)
Computer requirements Pentium 4 or compatible
1.4 GHz or higher
( ≥ 2.4 GHz recommended)
Ethernet interface
RAM
HDD space
HDD rotational speed
Display
Software preinstalled
1000Base-T or 100Base-TX
2000/XP ≥ 512MB
( ≥ 1GB recommended)
Vista/Windows 7 ≥ 1GB
2000/XP
Vista
Windows 7
≥ 10GB
≥ 25GB
≥ 26GB
≥ 7200 rpm
≥ XGA resolution, 65536 colors
Windows Media Player ≥ 6.4
Windows Internet Explorer 6 or 7
Sound (for music media) sound device and supported driver must be installed
Ink cartridges
Part number / Description
C13S020447 = Cyan
C13S020448 = Light Cyan
C13S020449 = Light Magenta
C13S020450 = Magenta
C13S020451 = Yellow
C13S020452 = Black
Dye-based ink
Reliability ≥ 1000 prints at 16.7% coverage per color
Life = 2 years after production (date printed on label) or 6 months after installation
Dimensions =
1.65 x 3.27 x 104" (W x D x H)
{42 x 83 x 26.4 mm}
Weight = 0.14 lb {64 g}
Purchase from your Discproducer dealer or visit: http://www/discproducer.epson.com (U.S. and Canada).
CD/DVD Specifications
CD/DVD Description
Type CD-R, DVD-R, DVD+R, DVD-R DL, DVD+R DL
Outer diameter 4.72" ± 0.012" {120 mm ± 0.3 mm}
Inner diameter 0.59" + 0.004/-0" {15 mm + 0.1/- 0 mm}
Thickness 0.047" + 0.012"/-0.004" {1.2 mm + 0.3/- 0.1 mm}
Label side
Printable area
Must be ink jet printable (thermal not supported).
Specified disc has a moisture-adhesive ink receptor layer on the label surface.
Discs may stick to each other if stacked in high humidity or high temperatures.
Glossy labels other than specified type not supported.
After printing, let disc dry naturally. Touching or splashing with water immediately after printing may cause blurring or stickiness.
Standard Wide
Safety
{1.77”}
45 mm
{4.57”} 116 mm
{1”}
25.5 mm
{4.57”} 116 mm
Connections
Connection Description
Ethernet
Power
1000Base-T or 100Base-TX
Input voltage
Frequency
100 - 240 V (rated)
50 - 60 Hz (rated)
Current 1.5 A (rated)
Power consumption (ave.) 86 W (operating), 55 W (idle)
Note: Product may not function properly with third-party writing software or anti-virus software installed.
Source drive should use MMC4-compliant or higher commands and operations and be capable of reading sub-channels.
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EMI FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Safety standards UL60950-1/ CAN/CSA-C22.2 No. 60950-1
Epson Discproducer PP-100N/PP-100N Security - 1
Epson Discproducer PP-100N/PP-100N Security
Control Panel
Light
Power
Busy
Error
Color
Green
Description
On when product is on.
Flashes during initialization, shut down, ink cartridge replacement, ink charging, or print head cleaning.
Green Flashes when jobs are processed. Flashes quickly during disc ejection. Do not pull out tray 4 during this time.
Orange On for error, such as disc cover or ink cartridge cover open, arm failure to pick up disc, arm loading multiple discs, disc error, or writing error.
Flashes when disc errors occur.
LCD Function
Shows menus and messages.
Button Function
EJECT Do not use this button in Standard, External Output, or
Batch mode.
, Confirms setting and runs processing.
d / u Moves to different menus.
CANCEL Cancels the selection.
l / r Moves to a different digit when you change the IP address.
MENU Displays the top menu
Print/Write Speed
CD (max.)
DVD (max.)
Print only
30 CD-R discs/hour writing/printing
(Epson-specified CD-Rs at 40x drive speed for 600MB of data with speed/ bidirectional printing)
15 DVD-R discs/hour writing/printing
(Epson-specified DVD-Rs at 12x drive speed for 3.8GB of data with speed/ bidirectional printing)
60 discs/hour maximum speed
40 discs/hour in quality mode
Note: Excluding time to transfer job via network.
Write speed may become slower, depending on operating environment and and disc used.
Reliability
Life
Printing 30,000 discs
(dpi resolution = 1440 × 720 uni-d/bi-d or 1440 × 1440 bi-d)
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PP-100N
Drive life
Ink pad
15,000 discs
(dpi resolution = 1440 × 1440 uni-di)
5 years at normal temperature
HDD = 5 years or 50,000 × on/off
Electrolytic capacitor ≥ 5 years
Lithium battery = 5 years (approx)
30,000 cycles — opening/closing operations
1000 hours — CD write time
1000 hours — DVD write time
8,000 - 30,000 discs — burner life*
* Approximate combined life of both burners.
8,000 = DVDs only.
30,000 = CDs only.
30,000 discs (at 2000 discs per month)
Environmental Conditions
Temperature Operating
Storage
Transport
50 to 95
° F {10 to 35° C}
–4 to 104 ° F {–20 to 40° C}
–4 to 140 ° F {–20 to 60° C}
≤ 1 month at 104° F {40° C}
≤ 120 hours at 140° F {60° C}
Humidity (no condensation)
Operating
Storage
20 to 80% RH
5 to 85% RH
Based on the following conditions o o
27 C (80.6 F)
Humidity
(50) (68) (86)
Temperature o C ( F)
(104)
Size and Weight
(W × D × H)
Weight
14.8 × 20.2 × 13.7"
{377 × 514 × 348 mm})
55.1 lb {25 kg}
14.8”
(377 mm)
20.2”
(514 mm)
13.7”
(348 mm)
Epson Discproducer PP-100N/PP-100N Security
Locking the Disc Cover
You can set the disc cover so that it opens only with one of the keys provided with the unit. The shipment position is unlocked. To lock the disc cover, see the illustration below.
In batch mode, stacker 1 and 2 are used for blank discs.
Stacker 2 and 3 are both for output discs. For instance, if 100 discs are to be published, first the 50 blank discs in stacker 2 are published and output to stacker 3. Then the 50 discs in stacker 1 are published and output to stacker 2. Stacker 3 is installed, and tray 4 is not used at all and is locked.
Note: When you install stacker 3, you must lock tray 4. See the illustration below.
Loading Discs
There are 3 modes — standard, external output, and batch — and stackers for each mode are loaded a different way.
Standard mode
Stacker 3
(removed)
Stacker 1
Tray 4
Stacker 2
Security Model Modes
There are 2 modes for the Discproducer Security model — pin-controlled and security. The basic operations are shown below. For further information, see the PP-100N Security
Administrator’s Guide.
PIN-Controlled Mode
User Submits Job
Standard mode uses stacker 1 as input source, and you can select either stacker 2 or 4 for output. Tray 4 only holds 5 discs, but you can keep unloading it while a job runs until all discs are published. Up to 1000 discs can be processed by adding blank discs and removing published ones.
External output mode
Stacker 1
Stacker 3
(removed)
Authorized user —
Creates a disc using
Total Disc Maker
Discproducer publishes disc.
User Picks Up Job
Tray 4
Stacker 2
External output mode uses stacker 1 and 2 as input sources.
Tray 4 is for output. A job is interruped when tray 4 fills to let you empty it. Up to 1000 discs can be processed by empting tray 4 and reloading the stackers. If automatic stacker is selected, maximum discs per job is 50.
Batch mode
Stacker 1
Stacker 3
(installed)
Stacker 2
Tray 4
(locked)
Authorized user — Authorized user —
Enters a user number and PIN.
Retrieves the disc.
User Submits Job
Security Mode
Job Released for Publishing
Authorized user —
Creates disc using
Total Disc Maker.
Sends request to approve publishing disc.
Approver —
Approves disc publishing.
Notification of approval status is sent automatically.
Discproducer publishes disc.
User Picks Up Job
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Authorized user —
Enters a user number and PIN.
Authorized user —
Retrieves the disc.
Epson Discproducer PP-100N/PP-100N Security - 3
Epson Discproducer PP-100N/PP-100N Security
Loading Ink
CAUTION: Do not open package until ready to install ink cartridge.
Ink cartridge has green IC chip. Do not touch it.
Use only Epson ink cartridges. Others may damage unit and void warranty.
To avoid leaks, do not drop the ink cartridge.
Keep ink cartridges out of the reach of children.
After installing cartridge, do not shut off power or reopen ink cartridge cover. This can cause damage.
The first time ink is loaded, the printer charges ink system. This uses more ink.
Unnecessarily turning unit on and off and frequent cleanings use ink faster.
Keep ink cartridges installed during transport.
Remove cartridges only if empty or when necessary.
After removal, do not leave cartridge holder empty, because nozzles may clog.
After removing cartridge, do not touch ink supply hole or orient it downward, because ink may leak.
If ink gets on skin, wash with soap and water. If ink gets in eyes, flush with water immediately. For vision problems or discomfort, see a doctor.
Follow regulations to dispose of used cartridges.
1.
Power light must be on, but not flashing.
2. Open ink cartridge cover as shown below.
Using the control panel
1. Make sure PC and printer are on, LCD and lights do not indicate errors, and covers are closed.
2. Press Menu button. The top menu appears on LCD.
3. Use d / u to display Maintenance and then press , .
4. Use d / u to display Nozzle Check and then press , .
5. The POWER LED flashes during checking. When check finishes, the light stays on steadily.
CAUTION: While POWER LED flashes, never open covers, reset, or turn off printer. This may damage unit.
See the example printouts below.
Nozzle check OK Nozzle check no good
3. If cartridge is out of ink (indicated by LCD), push it in until it pops out. If no cartridges are installed, insert them in the order shown by cartridge holder colors.
Cleaning the Print Head
If print is faint or dots are missing, clean print head. Use printer driver’s head cleaning utility or the control panel.
CAUTION: Do not open ink cartridge cover during cleaning.
Frequent cleanings use ink faster.
You may not be able to clean print head if ink is low.
Replace the ink cartridge first.
Using the utility
1. Make sure unit is on, LCD and lights do not indicate errors, and covers are closed.
2. Access printer driver from Start menu, from Epson Total
Disc Maker, or Epson Total Disc Setup. Then, click Utility tab and Head Cleaning . Follow instructions on the screen.
3. The POWER LED flashes during cleaning. When cleaning finishes, the light stays on steadily.
4. Close the ink cartridge door.
Running the Nozzle Check
If printing is faint or dots are missing, run a nozzle check to identify problems. Follow the steps below.
Using the utility
1. With unit on, place unprinted disc in stacker 1. Make sure
LCD and lights do not indicate errors and covers are closed.
2. Access printer driver from Start menu, from Epson Total
Disc Maker, or Epson Total Disc Setup.
3. Click Utility tab and then Nozzle Check button. Follow instructions on the screen.
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CAUTION: While POWER LED flashes, never open covers, reset, or turn off printer. This may damage unit.
Using the control panel
1. Make sure PC and printer are on, LCD and lights do not indicate errors, and covers are closed.
2. Press the Menu button. The top menu appears on the LCD.
3. Use d / u to display Maintenance and then press , .
4. Use d / u to display Head Cleaning and then press , .
5. The POWER LED flashes during cleaning. When cleaning finishes, the light stays on steadily.
CAUTION: While POWER LED flashes, never open covers, reset, or turn off printer. This may damage printer.
Epson Discproducer PP-100N/PP-100N Security
Aligning the Print Head
If you notice misalignment of vertical lines or horizontal banding, you may solve the problem using the Print Head
Alignment utility in the printer driver.
Note: Discs vary in thickness, and using discs of different thicknesses may result in print head misalignment. Use the same disc type throughout a single publishing job.
1. With unit on, place unprinted disc in stacker 1. Make sure
LCD and lights do not indicate errors and covers are closed.
2. Access printer driver from Start menu, from Epson Total
Disc Maker, or Epson Total Disc Setup. Then, click Utility tab and Print Head Alignment . Follow instructions on screen.
3. The utility adds the value you enter in confirmation screen to initial value for the adjustment. To clear adjustment value, select Reset and click Exit .
4. After alignment, if label print surface is not aligned with center of disc, print will appear off center. See “Correcting the Print Position” below.
Correcting the Print Position
For misalignment of vertical print position, you may be able to solve the problem using the Correcting the Printing
Position utility in the printer driver.
1. With unit on, place unprinted disc in stacker 1. Make sure
LCD and lights do not indicate errors and covers are closed.
2. Access printer driver from Start menu, from Epson Total
Disc Maker, or Epson Total Disc Setup. Then, click the
Utility tab and Correcting the Print Position .
3. Follow instructions on the screen.
Cleaning the Discproducer Exterior
1. Make sure unit is off and all lights are off. Unplug unit.
2. Use soft clean cloth to remove any dust or dirt.
3. If dirt does not come off, dampen cloth with mild detergent, and wipe unit dry with a soft cloth.
CAUTION: Do not apply alcohol, benzene, paint thinner, toluene, or ketone-based solvents on the printer, because these may damage the plastic.
Prevent water from getting in the case. Moisture, dirt, or foreign material can cause a short circuit.
Cleaning the Discproducer Interior
1. Make sure unit is off and all lights are off. Unplug unit.
2. Open the disc cover and remove the stackers.
3. Use a soft clean cloth to remove any dust or dirt.
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4. Place the stackers back into position.
CAUTION: Keep water away from electronic components.
Do not spray inside unit with lubricants.
If dirty, wipe stackers clean with a soft cloth moistened with a nutral detergent.
Cleaning the Filter
Clean filter in back of unit every 6 months.
1. Make sure unit is off and all lights are off; then unplug it.
2. Open filter cover. Remove the filter from filter cover.
3. Vacuum to remove dust and dirt from filter.
4. Place it back into position.
Remove cover. Vacuum dust.
Replace cover.
Transporting the Discproducer
Before transporting unit, repack it in original box with original packing materials.
WARNING: Unit is heavy. Use 2 people to lift it.
CAUTION: When storing or transporting unit, do not tilt, set vertically, or turn upside down.
To keep print head nozzles from drying out, leave ink cartridges installed during transport.
1. Make sure unit and all lights are off. Then unplug unit.
2. Disconnect interface cable.
3. Open disc cover and remove all discs from stackers.
4. Open ink cartridge cover. Secure ink cartridges with tape; then close ink cartridge cover.
5. Close tray 4 and the disc cover. Secure them with tape.
6. Attach protective materials to both sides of product.
7. Repack product and accessory materials in the original box.
Note: Keep product level during transport.
Lift product by the correct positions shown below.
Before using product again, be sure to remove all packing materials.
Epson Discproducer PP-100N/PP-100N Security - 5
Epson Discproducer PP-100N/PP-100N Security
Discproducer LCD Messages
LCD screen indicates conditions and errors listed below. If a problem persists, contact customer support or check http://epsonexpert.com for information.
Error Message Corrective actions
Arm move error
Arm cannot move.
1. Turn off power.
2. Open disc cover. Remove dust or obstruction.
3. Turn power back on.
If error persists, contact customer support.
Cannot unlock disc cover
Press , or Cancel button. Try unlocking disc cover again after LCD displays, “Disc cover can be opened.”
Sound
—
—
CMOS checksum error
Disc cover open
Turn unit off and on. Product’s internal clock may not be working correctly. Check with administrator. If message persists, contact customer support.
Close cover. During unit operation:
• Never open cover.
• Never insert your hands.
• Never move stacker if arm is operating.
Disc drop error Arm dropped disc while transferring it. Remove dropped disc. Turn power off and on.
—
—
Disc feed error
DRV1/2
Disc not transferred to drive correctly.
1. Remove discs from drive tray.
2. Separate each disc and reload in input stacker.
3. Close disc cover.
Disc feed error
PRN
Disc not transferred to printer correctly.
1. Remove discs from printer tray.
2. Separate each disc and reload in input stacker.
3. Close disc cover.
Disc is not writable
Disc is wrong type
Job is paused.
1. Open disc cover.
2. Remove unwritable disc from input stacker 1 or 2.
3. Load disc that can be written.
4. Close disc cover.
Processing restarts automatically.
Job is paused.
1. Open disc cover, and remove disc from input stacker 1 or 2.
2. Load correct disc type.
3. Close disc cover.
Processing restarts automatically.
Disc pickup error
(DRV1/2)
Disc pickup error
(PRN)
Disc pickup error
(ST1/2)
Disc release error
Arm cannot pick up disc in drive tray. Turn power off and on again. If message persists, contact customer support.
Arm cannot pick up disc in printer tray. Turn power off and on again. If message persists, contact customer support.
Arm cannot pick up disc in stacker. If stacker is an input stacker, remove discs, separate, and reload. If message persists, contact customer support.
Arm cannot release disc. Do not remove disc by
hand. Turn unit off and back on. Initialization releases arm. If error persists, contact customer support.
Discs ejected from ST2?
1. Remove published discs from stacker 2.
2. Refill discs if necessary. Press , button.
Note: In batch mode, if stacker 2 is removed during publishing, it is always recognized as input stacker if loaded again.
Drive tray open/close error
Fan control error
Ink cartridge cover open error
If drive tray does not come out:
1.
Turn power off and back on.
2.
If tray still does not come out, see administrator.
(Check PP-100N Administrator’s Guide.)
3 If message persists, contact customer support.
If drive tray does not close:
1.
Remove remaining discs.
2.
Turn power off and back on.
3 If message persists, contact customer support.
Turn unit off and on. If message persists, contact customer support.
Close ink cartridge cover.
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Error Message Corrective actions
Ink problem
(C/LC/LM/M/Y/K)
Invalid cartridge installed.
1.
Replace indicated cartridge.
Internal autoloader error
Internal drive error
1.
Turn power off.
2.
Open disc cover and check for dust or foreign objects inside.
3.
Turn power back on.
If message persists, contact customer support.
Turn unit off and on. If message persists, contact customer support.
Internal printer error
Turn unit off and on. If message persists, contact customer support.
Invalid state error
Turn unit off and on. If message persists, contact customer support.
No disc (ST1/2) Load discs into input stacker (stacker 1 or 2)
No ink cartridge
(C/LC/LM/M/Y/K)
Indicated cartridge not installed or incorrectly installed. Install correctly.
Load indicated stacker and close disc cover.
No stacker
(ST1/ST2/ST3)
Non-standard ink Continue?
To use cartridge, press , button. To change to Epson ink, press Cancel. Use of non-Epson ink is not recommended and can result in:
• Problems not covered by warranty
• Quality and colors not guaranteed
• Damage not covered by warranty
Sound
Print tray open/close error
If printer tray does not come out:
• See administrator. (Check PP-100N
Administrator’s Guide.).
If printer tray does not close:
• Turn power off and back on.
If message persists, contact customer support.
Contact customer support.
Printer maint. error
Replace ink
(C/LC/LM/M/Y/K)
Indicated ink cartridge out. Replace.
Contact customer support.
Replace ink pad
Stacker 3 installed
Remove stacker 3 and close disc cover.
Stacker 3 not installed
Stacker 4 full
Load stacker 3 and close disc cover.
Initialization cannot be performed, becausetray 4 is full. Remove discs from tray 4.
Stacker 4 open Closetray 4.
Stacker full
(ST2/ST3/ST4)
Disc could not be ejected because output stacker full. Remove discs from filled stacker.
Too many discs
(ST1/ST2/ST3)
Remove discs to keep height of discs below red line.
Close disc cover.
Transferred disc detection error
Disc could not be detected after transfer to drive or printer. Turn power off and then on. If message persists, contact customer support.
Wait a moment and try again
Press , or Cancel button. Do not unlock disc cover repeatedly in a short time period. Wait a moment before unlocking.
Write error Job paused. Make sure disc is not dirty or scratched.
Try another disc.
Checking Status
Epson Total Disc Monitor displays the screen below to let you check the status of ink cartridges, drives, mode, stackers, disc type, and job queue. See the illustration below.
Epson Discproducer PP-100N/PP-100N Security
Related Documentation
Epson Discproducer PP-100N/PP-100N Security
Setup Guide
Epson Discproducer PP-100N/PP-100N Security
User’s Manual
Epson Discproducer PP-100N/PP-100N Security
Service Manual
Epson Discproducer PP-100N/PP-100N Security
Specification
Epson Discproducer PP-100N/PP-100N Security
Parts Price List
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Table of contents
- 2 Operating Environment
- 2 Accessories
- 2 Ink cartridges
- 2 CD/DVD Specifications
- 2 Connections
- 2 Safety
- 3 Control Panel
- 3 Print/Write Speed
- 3 Reliability
- 3 Environmental Conditions
- 3 Size and Weight
- 4 Locking the Disc Cover
- 4 Loading Discs
- 4 Standard mode
- 4 External output mode
- 4 Batch mode
- 4 Security Model Modes
- 5 Loading Ink
- 5 Running the Nozzle Check
- 5 Using the utility
- 5 Using the control panel
- 5 Cleaning the Print Head
- 5 Using the utility
- 5 Using the control panel
- 6 Aligning the Print Head
- 6 Correcting the Print Position
- 6 Cleaning the Discproducer Exterior
- 6 Cleaning the Discproducer Interior
- 6 Cleaning the Filter
- 6 Transporting the Discproducer
- 7 Discproducer LCD Messages
- 8 Checking Status
- 8 Related Documentation