HP LaserJet P2015 Series

HP LaserJet P2015 Series

HP LaserJet P2015 Series

Service Manual

HP LaserJet P2015 Series

Service Manual

Copyright information

© 2006 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number CB366-90905

Edition 1, 10/2006

Safety information

WARNING!

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the printer to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the printer. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts

15 and 68 requirements can be found in the user guide.

Trademark credits

PostScript® 3™ is a trademark of Adobe

Systems Incorporated.

Microsoft®, Windows®, and Windows XP® are U.S. registered trademarks of Microsoft

Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United

States Environmental Protection Agency.

Table of contents

1 Product information

Product features .................................................................................................................................... 2

HP LaserJet P2015 printer ................................................................................................... 2

HP LaserJet P2015d printer ................................................................................................. 2

HP LaserJet P2015n printer ................................................................................................. 3

HP LaserJet P2015dn printer ............................................................................................... 3

HP LaserJet P2015x printer .................................................................................................. 3

Identify product parts ............................................................................................................................. 4

Control panel ......................................................................................................................................... 6

Supported paper and other media ......................................................................................................... 7

Optimize print quality for media types .................................................................................. 7

Guidelines for using media ................................................................................................... 8

HP media .............................................................................................................. 8

Media to avoid ...................................................................................................... 8

Media that can damage the printer ...................................................................... 8

Paper .................................................................................................................... 9

Labels ................................................................................................................... 9

Label construction ............................................................................... 9

Transparencies .................................................................................................... 9

Envelopes ............................................................................................................. 9

Envelope construction ....................................................................... 10

Envelopes with double-side seams ................................................... 10

Envelopes with adhesive strips or flaps ............................................ 10

Envelope storage ............................................................................... 10

Card stock and heavy media ............................................................................. 11

Card stock construction ..................................................................... 11

Card stock guidelines ........................................................................ 11

Letterhead and preprinted forms ........................................................................ 11

Load media .......................................................................................................................................... 13

Tray 1 .................................................................................................................................. 13

Tray 2 and optional tray 3 ................................................................................................... 14

Straight-through output path ............................................................................................... 14

Manual feed ........................................................................................................................ 15

Media type and tray loading ................................................................................................ 15

2 Installation

Site preparation ................................................................................................................................... 18

Package contents ................................................................................................................................ 19

Install tray 3 ......................................................................................................................................... 20

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Install printer software ......................................................................................................................... 21

Supported operating systems ............................................................................................. 21

Drivers ................................................................................................................................. 21

Windows printer drivers ...................................................................................... 21

Macintosh printer driver ...................................................................................... 21

Driver downloads ............................................................................................... 21

Installing software on Microsoft® Windows ........................................................................ 22

Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 ............................. 23

Uninstaller ........................................................................................................................... 23

Printer information pages .................................................................................................................... 25

Demo page ......................................................................................................................... 25

Configuration page .............................................................................................................. 25

Supplies Status page .......................................................................................................... 25

Network Configuration page ............................................................................................... 25

3 Manage the printer

HP ToolboxFX ..................................................................................................................................... 28

To view HP ToolboxFX ....................................................................................................... 28

Status .................................................................................................................................. 29

Alerts ................................................................................................................................... 30

Set up status alerts ............................................................................................ 30

Set up e-mail alerts ............................................................................................ 30

Help ..................................................................................................................................... 30

Device settings .................................................................................................................... 31

Device information ............................................................................................. 31

Paper handling ................................................................................................... 32

Print quality ......................................................................................................... 32

Paper types ........................................................................................................ 32

System setup ...................................................................................................... 33

Service ............................................................................................................... 33

Print settings ....................................................................................................................... 33

Printing ............................................................................................................... 33

PCL 5e ............................................................................................................... 33

PCL 6 ................................................................................................................. 33

PostScript® ........................................................................................................ 34

Network settings ................................................................................................................. 34

Embedded Web server ........................................................................................................................ 35

Open the embedded Web server ........................................................................................ 35

Status tab ............................................................................................................................ 36

Settings tab ......................................................................................................................... 36

Networking tab .................................................................................................................... 36

Links .................................................................................................................................... 37

4 Maintenance

Replace the print cartridge .................................................................................................................. 40

Redistribute toner ................................................................................................................................ 42

Clean the printer .................................................................................................................................. 43

Clean the print-cartridge area ............................................................................................. 43

Clean the printer media path .............................................................................................. 44

Clean the pickup roller (tray 1) ............................................................................................................ 46 iv ENWW

Replace the pickup roller (tray 1) ........................................................................................................ 51

Clean the pickup roller (tray 2) ............................................................................................................ 55

Replace the pickup roller (tray 2) ........................................................................................................ 62

5 Theory of operation

Introduction .......................................................................................................................................... 70

Internal components ............................................................................................................................ 71

Timing .................................................................................................................................................. 73

Engine control system ......................................................................................................................... 74

Laser/scanner system ......................................................................................................................... 76

Pickup/feed/delivery system ................................................................................................................ 77

Image-formation system ...................................................................................................................... 79

6 Removal and replacement

Introduction .......................................................................................................................................... 84

Removal and replacement strategy .................................................................................... 84

Electrostatic discharge ........................................................................................................ 84

Required tools ..................................................................................................................... 84

Before performing service ................................................................................................................... 85

Pre-service procedures ....................................................................................................... 85

Parts removal order ............................................................................................................ 85

Covers ................................................................................................................................................. 86

Left-side cover .................................................................................................................... 86

Right-side cover .................................................................................................................. 86

Back cover .......................................................................................................................... 87

Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) ....................... 89

Top cover ............................................................................................................................ 90

Control panel ....................................................................................................................................... 95

Formatter ............................................................................................................................................. 97

Laser/scanner ...................................................................................................................................... 98

Memory-tag-reader assembly .............................................................................................................. 99

Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) .............................. 101

Fuser .................................................................................................................................................. 103

Fan .................................................................................................................................... 103

Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only) ............ 104

Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) ................. 106

Fuser ................................................................................................................................. 107

Interlock assembly ............................................................................................................................. 118

ECU ................................................................................................................................................... 119

Main motor ......................................................................................................................................... 126

Pickup and feed assemblies .............................................................................................................. 128

Transfer roller .................................................................................................................... 128

Registration assembly ...................................................................................................... 129

Main gear assembly/tray 2 pickup solenoid ...................................................................................... 130

Print-cartridge door ............................................................................................................................ 134

7 Problem solving

Basic problem solving ........................................................................................................................ 138

Status-light patterns ........................................................................................................................... 140

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vi

Fatal error secondary messages ....................................................................................................... 147

Accessory error secondary messages .............................................................................................. 150

Media problemsolving ........................................................................................................................ 151

Printed page is different from what appeared on screen .................................................................. 153

Garbled, incorrect, or incomplete text ............................................................................... 153

Missing graphics or text, or blank pages .......................................................................... 153

Page format is different from another HP LaserJet printer ............................................... 154

Graphics quality ................................................................................................................ 154

Image problem solving ...................................................................................................................... 155

Light print or faded ............................................................................................................ 155

Toner specks .................................................................................................................... 155

Dropouts ........................................................................................................................... 155

Vertical lines ...................................................................................................................... 156

Gray background .............................................................................................................. 156

Toner smear ...................................................................................................................... 156

Loose toner ....................................................................................................................... 157

Vertical repetitive defects .................................................................................................. 157

Misformed characters ....................................................................................................... 157

Page skew ........................................................................................................................ 158

Curl or wave ...................................................................................................................... 158

Wrinkles or creases .......................................................................................................... 158

Toner scatter outline ......................................................................................................... 159

Clear jams .......................................................................................................................................... 160

Print-cartridge area ........................................................................................................... 160

Input trays ......................................................................................................................... 162

Output bin ......................................................................................................................... 165

Straight-through output path ............................................................................................. 166

Automatic two-sided printing path .................................................................................... 167

Diagnostic resources ......................................................................................................................... 172

Engine test ........................................................................................................................ 172

Continuous self-test .......................................................................................................... 172

Half self-test functional check ........................................................................................... 173

Drum rotation functional check ........................................................................................ 173

Heating element check ..................................................................................................... 173

High-voltage contacts check ............................................................................................. 174

Checking the print cartridge contacts ............................................................ 174

Checking the high-voltage connector assembly ............................................. 175

Network-setup problemsolving .......................................................................................................... 176

Reset the printer ................................................................................................................................ 177

NVRAM initialization ......................................................................................................... 177

Super NVRAM initialization ............................................................................................... 177

Network reset .................................................................................................................... 178

Cold reset .......................................................................................................................... 178

Troubleshooting tools and reference diagrams ................................................................................. 179

Repetitive image defects .................................................................................................. 179

General timing chart ......................................................................................................... 180

Circuit diagram .................................................................................................................. 181

Solenoids .......................................................................................................................... 183

Switches and sensors ....................................................................................................... 184

Rollers and pads ............................................................................................................... 185

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8 Parts and diagrams

Order parts and supplies ................................................................................................................... 188

Parts .................................................................................................................................. 188

Related documentation and software ............................................................................... 188

Supplies ............................................................................................................................ 188

Assembly locations ............................................................................................................................ 190

Covers ............................................................................................................................................... 194

Internal assemblies ............................................................................................................................ 198

Alphabetical parts list ......................................................................................................................... 228

Numerical parts list ............................................................................................................................ 239

Appendix A Accessory/Consumable addendum

Consumables and accessories ......................................................................................................... 252

10/100 networking print servers ........................................................................................................ 252

HP print cartridges ............................................................................................................................. 253

HP policy on non-HP print cartridges ............................................................................... 253

Storing print cartridges ...................................................................................................... 253

Print cartridge life expectancy ........................................................................................... 253

Saving toner ...................................................................................................................... 253

DIMMs (memory or font) .................................................................................................................... 254

Install a DIMM ................................................................................................................... 254

Test the DIMM installation ................................................................................................ 256

Remove a DIMM ............................................................................................................... 256

Appendix B Service and support

Hardware service ............................................................................................................................... 260

Extended warranty ............................................................................................................................. 260

Guidelines for repacking the printer .................................................................................................. 261

How to contact HP ............................................................................................................................. 261

Appendix C Printer specifications

Environmental specifications ............................................................................................................. 264

Acoustic emissions ............................................................................................................................ 264

Electrical specifications ..................................................................................................................... 265

Physical specifications ....................................................................................................................... 267

Printer capacities and ratings ............................................................................................................ 268

Memory specifications ....................................................................................................................... 268

Port availability ................................................................................................................................... 268

Appendix D Regulatory information

FCC compliance ................................................................................................................................ 270

Declaration of Conformity statements ............................................................................................... 271

Regulatory statements ....................................................................................................................... 272

Laser safety statement ..................................................................................................... 272

Canadian DOC regulations ............................................................................................... 272

Korean EMI statement ...................................................................................................... 272

Laser statement for Finland .............................................................................................. 273

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Appendix E Warranty and licensing

Hewlett-Packard limited warranty statement ..................................................................................... 276

Hewlett-Packard software license agreement ................................................................................... 277

Limited warranty for print cartridge .................................................................................................... 278

Index .................................................................................................................................................................. 279

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1 Product information

This chapter provides information on the following topics: ł Product features ł Identify product parts ł Control panel ł Supported paper and other media ł

Load media

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Product features

The following are the standard configurations for the HP LaserJet P2015 Series printers.

HP LaserJet P2015 printer

ł 27 ppm (Letter-size), 26 ppm (A4-size) ł

First page out in as few as 8.5 seconds ł ProRes 1200 (provides fine-line detail at 1200 x 1200 dpi) ł

FastRes 1200 600x600x2 ł 600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology [REt] for improved text) ł

50-sheet multipurpose tray (tray 1) ł 250-sheet enclosed input tray (tray 2) ł

Optional additional 250-sheet input tray (tray 3) ł EconoMode ł

Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than the rest of the document ł 32 MB RAM ł

Memory can be upgraded to 288 MB ł 3,000-page or 7,000-page print cartridge ł PCL 6, PCL 5e, and HP postscript level 3 emulation (printer automatically determines and switches to the appropriate language) ł Compatible with USB 2.0 specifications ł Supported by Windows® 98 (printer driver only), Me (printer driver only), 2000, Server 2003

(printer driver only), XP 32-bit, XP 64-bit (printer driver only) ł Supported by Macintosh OS X V10.2.8, V10.3.9, V10.4.3

ł On/off switch ł

HP ToolboxFX (provides printer status information, troubleshooting information, and printer configuration information) ł Embedded Web server (EWS) with internal pages that are localized in 16 languages ł

45 HP fonts ł 35 HP postscript emulation level 3 fonts

HP LaserJet P2015d printer

The HP LaserJet P2015d printer includes all of the features of the HP LaserJet P2015 plus automatic two-sided (duplex) printing.

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HP LaserJet P2015n printer

The HP LaserJet P2015n printer includes all of the features of the HP LaserJet P2015 plus an

HP internal network port.

HP LaserJet P2015dn printer

The HP LaserJet P2015dn printer includes all of the features of the HP LaserJet P2015d plus an

HP internal network port.

HP LaserJet P2015x printer

The HP LaserJet P2015x printer includes all of the features of the HP LaserJet P2015dn plus an additional 250-sheet input tray (tray 3).

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Identify product parts

The following illustrations identify the components of the HP LaserJet P2015 Series printers. The

HP LaserJet P2015dn model is shown.

Figure 1-1

HP LaserJet P2015dn, front view

7

8

5

6

3

4

1

2

Output bin

Print-cartridge door

Tray 1 (50-sheet multipurpose tray)

Model number

Tray 2 (250-sheet enclosed input tray)

On/off switch

Print-cartridge-door button

Control panel

Figure 1-2

HP LaserJet P2015dn, back view

1

2

Straight-through output door

Power receptacle

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5

6

7

8

3

4

Automatic two-sided-printing media-size selector (duplex models only)

HP internal network port (network-ready models only)

USB port

Rear automatic two-sided path door (duplex models only)

Jam-clearing levers

Serial number

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Control panel

The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status.

1

2

5

6

7

3

4

Jam light: Indicates that there is a jam in the printer.

Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks.

Paper out light: Indicates that the printer is out of paper.

Attention light: Indicates that the print-cartridge door is open or other errors exist.

Ready light: Indicates that the printer is ready to print.

Go button and light: Initiates action or indicates status.

Cancel button: To cancel the print job that is currently printing, press the Cancel button.

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Supported paper and other media

The HP LaserJet P2015 Series printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems: ł Poor print quality ł Increased jams ł

Premature wear on the printer, requiring repair

For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.

It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.

Before you purchase a large quantity of media, test the media and make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. Download the guidelines from http://www.hp.com/support/ljpaperguide/ .

CAUTION

Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

Optimize print quality for media types

The HP LaserJet P2015 Series printers provide a number of print modes that allow the unit to adapt to various media. You can change the print modes on the Paper tab in the printer driver, in

HP ToolboxFX, or in the embedded Web server.

NOTE

When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases.

ENWW Supported paper and other media 7

Table 1-1

Driver print modes

Mode

PLAIN

LIGHT

HEAVY

CARDSTOCK

TRANSPARENCY

ENVELOPE

LABEL

BOND

ROUGH

Media type

75 to 104 g/m

2

(20 to 27 lb)

Less than 75 g/m

2

(20 lb)

90 to 105 g/m

2

(24 to 28 lb)

Card stock or thick media

4-mil, 0.1 Monochrome Overhead Transparencies (OHTs)

Standard HP LaserJet envelopes

Standard HP LaserJet labels

Bond paper

Rough paper

Guidelines for using media

You can print on a variety of media, such as paper (including up to 100% recycled-fiber-content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: ł Minimum: 76 by 127 mm (3 x 5 inches) ł Maximum: 216 by 356 mm (8.5 x 14 inches)

Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media that is designed for laser printers.

HP media

HP recommends a variety of media. See the HP LaserJet Printer Family Print Media Guide

( http://www.hp.com/support/ljpaperguide/ ) for a full list.

Media to avoid

ł Do not use paper that is too rough.

ł

Do not use paper with cutouts or perforations other than standard 3-hole punched paper.

ł Do not use multipart or multipage forms.

ł

Do not use paper that contains a watermark if you are printing solid patterns.

Media that can damage the printer

ł Do not use media with staples attached.

ł Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.

ł Do not use photo paper intended for inkjet printers.

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Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for

0.1 second. HP produces a selection of media that is designed for the HP LaserJet P2015

Series printers.

ł Do not use letterhead paper that uses low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for 0.1 second.

ł

Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to temperatures of 200°C (392°F) for 0.1 second.

To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.

Paper

For best results, use conventional 75 g/m

2

(20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.

Labels

Print labels from tray 1 by using the straight-through output path.

CAUTION

Do not feed a sheet of labels through the printer more than once. The adhesive degrades during the heat of printing and might damage the printer.

Label construction

When selecting labels, consider the quality of the following components: ł

Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature.

ł Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

ł

Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.

ł Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation.

Transparencies

Transparencies must be able to withstand 200°C (392°F), the printer's maximum temperature.

Envelopes

Print envelopes from tray 1 by using the straight-through paper path.

Supported paper and other media 9

Envelope construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer. When selecting envelopes, consider the following components: ł

Weight: The weight of the envelope paper should not exceed 90 g/m

2

(24 lb), or jamming might result.

ł

Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.

ł Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged.

Make sure that the envelopes do not have any exposed adhesive.

ł

Sizes: From 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).

Envelopes with double-side seams

An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.

1

2

Acceptable envelope construction

Unacceptable envelope construction

Envelopes with adhesive strips or flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope storage

Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.

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Card stock and heavy media

You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper heavier than 157 g/m

2

(42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

NOTE

You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.

Card stock construction

ł

Smoothness: 135-157 g/m

2

(36-42 lb) card stock should have a smoothness rating of

100-180 Sheffield. 60-135 g/m

2

(16-36 lb) card stock should have a smoothness rating of

100-250 Sheffield.

ł

Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.

ł Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.

ł

Sizes: Only use card stock within the following size ranges: ł Minimum: 76 x 127 mm (3 x 5 inches) ł

Maximum: 216 x 356 mm (8.5 x 14.0 inches)

Card stock guidelines

Set margins at least 2 mm (0.08 inch) away from the edges.

Letterhead and preprinted forms

Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed.

Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion.

NOTE

Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.

To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: ł Avoid using low-temperature inks (the kind used with some types of thermography).

ł

Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving.

ł Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement.

Supported paper and other media 11

ł

When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage.

ł Avoid processing preprinted forms that have a finish or coating.

ł Avoid using heavily embossed or raised-letterhead papers.

ł Avoid papers that have heavily textured surfaces.

ł Avoid using offset powders or other materials that prevent printed forms from sticking together.

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Load media

The following sections describe how to load media into the different input trays.

CAUTION

If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.

Tray 1

Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays.

Tray 1 holds up to fifty sheets of 75 g/m

2

(20 lb) media or ten envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document.

Media guides ensure that the media is correctly fed into the printer and that the print is not skewed

(crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.

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Tray 2 and optional tray 3

Tray 2 and optional tray 3 hold up to 250 pages of 75 g/m

2

(20 lb) paper, or fewer pages of heavier media (25 mm (0.9 inch) or less stack height). Load media with the top forward and the side to be printed on facing down.

Media guides ensure that the media feeds correctly into the printer and that the print is not skewed.

Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.

NOTE

When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time.

Straight-through output path

Use the straight-through output path when printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. If you open the straight-through output door before printing media from tray 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path.

NOTE

Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer.

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Manual feed

You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in tray 1 and load letterhead into tray 2.

To print using manual feed, open the printer Properties or Printer Setup, and then select Manual

Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the

Go button to print.

Media type and tray loading

The HP LaserJet P2015 Series has the following tray priority:

1.

Tray 1 (if open)

2.

Tray 3 (if attached)

3.

Tray 2

Minimum media dimensions are 76 x 127 mm (3 x 5 inches).

Maximum media dimensions are 216 x 356 mm (8.5 x 11 inches).

Table 1-2

Tray 1 media information

Media type Driver settings Paper orientation Output

Normal

Envelopes

Labels

Shipping labels

Transparencies

Heavy

Glossy

Letterhead

Cardstock

Media specifications

Media quantity

75 to 104 g/m

2

(20 to 27 lb)

Up to 50 sheets

Less than 90 g/m

2

(24 lb)

Up to 10 envelopes

Standard

Heavy

4-mil, 0.1

Monochrome

Overhead

90 to 105 g/m

2

(24 to 28 lb)

75 to 105 g/m

2

(20 to 28 lb)

75 to 104 g/m

2

(20 to 27 lb)

Up to 10

Up to 10 sheets

Up to 10 sheets

Up to 10 sheets

Up to 10 sheets

Up to 10 sheets

Up to 10 sheets

Up to 10

Plain or unspecified

Envelope

Labels

Cardstock

Transparencies

Light glossy, glossy, or heavy glossy

Light glossy, glossy, or heavy glossy

Letterhead

Cardstock

N/A Output bin

Short edge leading, flap on right side facing up

Straight-through output door

Side to be printed facing up

Side to be printed facing up

Side to be printed facing up

Straight-through output door

Straight-through output door

Straight-through output door

Side to be printed facing up

Straight-through output door

Side to be printed facing up

Straight-through output door

Side to be printed facing up, top of page in first

Side to be printed facing up

Output bin

Straight-through output door

Load media 15

Table 1-3

Tray 2 and optional tray 3 media information

Media type Media quantity

Normal

Heavy

Transparencies

Letterhead

Media specifications

75 to 104 g/m

2

(20 to 27 lb)

90 to 105 g/m

2

(24 to 28 lb)

4-mil, 0.1

Monochrome

Overhead

75 to 104 g/m

2

(20 to 27 lb)

Up to 250 sheets

Up to 250 sheets

Plain or unspecified

Cardstock

Up to 10 sheets

Driver settings

Transparencies

Up to 250 sheets Letterhead

Paper orientation Output

N/A Output bin

N/A Straight-through output door

Side to be printed face down

Straight-through output door

Side to be printed face down

Normal: output bin

Heavy: straightthrough output door

16 Chapter 1 Product information ENWW

2 Installation

ł

Site preparation ł Package contents ł Install tray 3 ł Install printer software ł Printer information pages

ENWW 17

Site preparation

Place the printer on a sturdy, level surface that meets the following environmental requirements: ł Temperature: 15°C to 32.5°C (59°F to 90.5°F) ł Humidity: 10% to 80% relative humidity (no condensation) ł

Exposure: Place away from direct sunlight, open flames, ammonia fumes, and air vents.

ł Clearance: Allow sufficient space around the printer for access.

ł

Ventilation: Ensure that the printer is located in a well-ventilated area.

18 Chapter 2 Installation ENWW

Package contents

Figure 2-1 Package contents on page 19 shows the package contents for the HP LaserJet P2015

Series printer.

Figure 2-1

Package contents

1

2

3

HP LaserJet P2015 Series printer

Software and user documentation CD-ROM

Power cable

ENWW Package contents 19

Install tray 3

If you have tray 3, install tray 3 as shown.

Figure 2-2

Installing tray 3

After installing tray 3, configure the printer driver to allow printing from tray 3.

1.

On the Windows task bar, click Start, click Settings, and then click Printers.

2.

Right-click the HP LaserJet P2015 icon.

3.

Click Properties.

4.

Click the Device Settings tab.

5.

Windows 2000/XP: Under Installable Options, change Tray 3 to Installed.

Windows 98/Me: Click Configure, and then select Tray 3 under Optional Paper Sources.

20 Chapter 2 Installation ENWW

Install printer software

Supported operating systems

The printer software runs on the following operating systems: ł

Windows 98 (printer driver only) ł Windows Me (printer driver only) ł Windows 2000 ł

Windows Server 2003 (printer driver only) ł Windows XP (32-bit) ł

Windows XP (64-bit) (printer driver only) ł Macintosh OS X V10.2.8, V10.3.9, and V10.4.3

Drivers

Windows printer drivers

The software CD-ROM that came with the printer includes three Windows printer drivers: PCL 5e,

PCL 6, and HP postscript level 3 emulation. Choose a printer driver based on the way you use the printer.

ł

Use the PCL 5e printer driver if you need print results to look consistent with those from older

HP LaserJet printers. Certain features are not available in this printer driver.

ł Use the PCL 6 printer driver to take full advantage of all printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

ł

Use the HP postscript level 3 emulation printer driver for HP postscript level 3 emulation.

Certain printer features are not available in this printer driver.

Macintosh printer driver

The software CD-ROM that came with the printer includes an HP LaserJet P2015 Series driver for

Macintosh OS X V10.2.8, V10.3.9, and V10.4.3

Driver downloads

The latest printer drivers and printing software for your HP LaserJet printer are available on the Web at http://www.hp.com/support/ljp2015 .

ENWW Install printer software 21

Installing software on Microsoft® Windows

Two methods are available for installing printer drivers and software components for the printer.

Full (Recommended). Installs everything that your device needs to work plus HP ToolboxFX: ł

HP LaserJet P2015 Series PCL 6 driver.

ł

HP ToolboxFX. Allows you to change printer settings and contains documentation and self-help tools.

ł Screen Fonts. Printer-matching TrueType fonts help ensure WYSIWYG printing.

ł

HP LaserJet P2015 Series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.

ł HP Software Update. Use this software to check for software updates for your HP products.

Minimum. Installs only the software required to print. The following is a list of available components: ł

HP LaserJet P2015 Series PCL 6 driver

ł

Screen Fonts. Printer-matching TrueType fonts help ensure WYSIWYG printing.

ł HP Software Update. Use this software to check for software updates for your HP products.

NOTE

To install additional printer drivers (PCL 5e or HP postscript level 3 emulation), utilize the Windows Add Printer utility.

NOTE

Administrator privileges are required to install the printing system onto a Windows

2000 or Windows XP operating system.

USB Connection

1.

Insert the software installation CD into the computer CD-ROM drive.

2.

If the installation program does not start automatically, browse the CD contents and run the

SETUP.EXE file.

3.

Follow the onscreen instructions.

Network Connection

If a computer on the network already has the HP LaserJet P2015 software installed, no additional software installation is necessary when adding a new HP LaserJet P2015 printer to the network.

Otherwise, install the printer software on one of the networked computers as directed below.

1.

Insert the software installation CD into the computer CD-ROM drive.

2.

If the installation program does not start automatically, browse the CD contents and run the

SETUP.EXE file.

3.

Follow the onscreen instructions.

4.

At the printer control panel, print a Network Configuration page to verify the installation was successful.

22 Chapter 2 Installation ENWW

ENWW

Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3

USB connection

1.

Insert the CD-ROM.

2.

Run the installation utility.

3.

After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer.

4.

After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List.

5.

If the printer name appears in the Printer List, the setup is complete. If the printer name does not appear in the Printer List, go to the next step.

6.

Click the Add button, and then select USB from the drop-down list.

7.

Select HP LaserJet P2015 Series and then click Add. The printer name appears in the Printer

List. Setup is complete.

Network connection

1.

Connect the local area network (LAN) cable to the printer.

2.

Print the Network configuration report from the printer control panel. Find the "mDNS printer name" located under the TCP/IP heading. The mDNS name will be needed in step 7.

3.

Insert the CD-ROM.

4.

Run the installation utility.

5.

After the installation utility has completed, open the Print Center or Printer Setup Utility.

6.

Click Add, and then select Bonjour/Rendezvous from the drop-down list.

7.

Select the HP LaserJet P2015 Series printer name that matches the mDNS printer name found on the Network configuration report printed in step 2.

8.

Click Add. The printer name appears in the Printer List. Setup is complete.

9.

At the printer control panel, print a Network Configuration page to verify the installation was successful.

Uninstaller

Use the Uninstall icon in the HP LaserJet P2015 Series printer program group to select and remove the HP printing system components from a Windows machine.

1.

From the Start menu, in the HP LaserJet P2015 Series program group, click the Uninstall icon.

2.

The printing system guides you through removing all of the printing system components.

3.

If you have performed a Full install and you do not have any other HP devices installed, follow steps 4 and 5. Following these steps might disable the functionality of other HP devices that are installed because they share the software.

Install printer software 23

4.

Open the Microsoft Windows Control Panel. Double-click Add/Remove Programs.

5.

You will see entries for HP Extended Capabilities, HP Software Update, HP Imaging Device

Functions, and HP Solution Center and Imaging Support Tools. For each item, click Change/

Remove and follow the prompts.

NOTE

For driver-only (Add Printer) installations, delete the printer icon from the Printers folder (Windows 98 Second Edition, Windows Me, Windows 2003 Server , and Windows XP

64-bit).

24 Chapter 2 Installation ENWW

Printer information pages

You can print the following information pages.

Demo page

The Demo page contains examples of text and graphics. To print the Demo page, press the Go button when the printer Ready light is on and no other jobs are printing.

Configuration page

The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the following locations: ł Printer control panel. Press the Go button until the Ready and Error lights start blinking, and then release the Go button.

ł

Embedded Web server ł HP ToolboxFX

NOTE

You can also get the information contained in the Event log and the Configuration page through the HP ToolboxFX without printing the pages.

Supplies Status page

The Supplies Status page automatically prints when you print a Configuration page from the control panel. The Supplies Status page provides the following information: ł

The estimated percentage of toner remaining in the print cartridge ł The number of pages and print jobs that have been processed ł

Ordering and recycling information

Network Configuration page

NOTE

The Network Configuration page is only available on printers with an HP internal network port.

The Network Configuration page automatically prints when you print a Configuration page from the control panel. The Network Configuration page provides the following information about the printer network configuration: ł

IP address ł firmware version ł network statistics ł protocol information

ENWW Printer information pages 25

26 Chapter 2 Installation ENWW

3 Manage the printer

This chapter provides information on the following topics: ł HP ToolboxFX ł Embedded Web server

ENWW 27

HP ToolboxFX

HP ToolboxFX is software that you can use to complete the following tasks: ł Check the printer status.

ł Configure the printer settings.

ł

View troubleshooting information.

ł View online documentation.

You can view HP ToolboxFX when the printer is directly connected to your computer or when it is connected to the network. You must perform a typical software installation to install HP ToolboxFX.

NOTE

HP ToolboxFX is not supported for Windows 98 SE, Windows Me, Windows

Server 2003, or Macintosh operating systems.

NOTE

You do not need Internet access to open and use HP ToolboxFX.

To view HP ToolboxFX

Open HP ToolboxFX in one of these ways: ł

In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon.

ł On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click

HP LaserJet 2015 Series, and then click HP ToolboxFX.

28 Chapter 3 Manage the printer ENWW

Status

The HP ToolboxFX Status folder contains links to the following main pages: ł

Device Status. View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a problem with the printer, click Refresh to update the printer status.

ł Supplies Status. View detailed supplies status such as the estimated percentage of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information.

ł

Device Configuration. View a detailed description of the current printer configuration, including the amount of memory installed and whether optional trays are installed.

ł Network Configuration. View a detailed description of the current network configuration, including the IP address and network status.

ł

Print Info Pages. Print the Configuration page and various other information pages that are available for the printer, such as the Supplies Status page and the Demo page.

ł Event Log. View a four-column table where printer events and error codes are logged for your reference. The number in the Page Count column specifies the total number of pages that the printer had printed when the error occurred. The Event log also contains a brief description of the error.

ENWW HP ToolboxFX 29

Alerts

The HP ToolboxFX Alerts folder contains links to the following main pages: ł

Set up Status Alerts. Set up HP ToolboxFX to send you pop-up alerts for certain events, such as low toner levels.

ł Set up E-mail Alerts. Set up HP ToolboxFX to send you e-mail alert messages for certain events, such as low toner levels.

Set up status alerts

HP ToolboxFX can open pop-up alerts on your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP print cartridge in use, empty input trays, and error messages.

Alerts only appear when the printer is printing from the computer on which you set up the alerts.

NOTE

You must click Apply to save your changes.

Set up e-mail alerts

Use HP ToolboxFX to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Enter the information for the e-mail server that will send out the e-mail alert messages for the printer.

NOTE

You must click Apply to save your changes.

Help

The HP ToolboxFX Help folder contains links to the following main pages: ł Troubleshooting. Print troubleshooting pages and clean the printer.

ł

How Do I? View the How Do I? Help for help with specific tasks.

ł

Animated demonstrations

ł

User Guide. View information about the printer usage, warranty, specifications, and support.

The user guide is available in both HTML and PDF formats.

ł Readme. View important information about the printer that is not available in the user guide.

30 Chapter 3 Manage the printer ENWW

Device settings

The HP ToolboxFX Device Settings folder contains links to the following main pages: ł

Device Information. View information about the printer, such as the printer description and a contact person.

ł Paper Handling. Change the printer paper-handling settings, such as default paper size and default paper type.

ł

Print Quality. Change the printer print-quality settings.

ł Paper Types. Change the printer mode settings for a each media type, such as letterhead, prepunched, or glossy paper.

ł

System Setup. Change the printer system settings, such as printer language and jam recovery.

ł Service. Gain access to various procedures required to maintain the printer.

Device information

The information that you type in these fields appears on the Configuration page.

NOTE

You must click Apply to save your changes.

ENWW HP ToolboxFX 31

Paper handling

Use the HP ToolboxFX paper-handling options to configure your default settings.

Three options are available for handling print jobs when the product is out of media: ł Select Wait For Paper To Be Loaded.

ł Select Cancel from the Paper out action drop-down list to cancel the print job.

ł

Select Override from the Paper out time drop-down list to send the print job to another paper tray.

The Paper out time field specifies how long the printer waits before acting on your selections. You can specify from 0 to 3600 seconds.

NOTE

You must click Apply to save your changes.

Print quality

Use the HP ToolboxFX print-quality options to improve the appearance of your print jobs.

ł

Resolution. Select 600 resolution for quality print jobs and Fast Res 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job (printing time increases).

ł REt. Activate REt to improve print quality.

ł

Print density. For increased print density, select a higher number. For decreased print density, select a lower number.

ł EconoMode. EconoMode is a feature that allows the printer to use less toner per page.

Selecting this option may extend the life of the print cartridge and reduce cost per page.

However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge. If print quality begins to degrade under these circumstances, you will need to install a new toner cartridge, even if there is toner supply remaining in the cartridge.

NOTE

You must click Apply to save your changes.

Paper types

Use these HP ToolboxFX Paper Types options to configure print modes that correspond to the various media types. When you select Restore Modes, all of the modes are reset to the factory settings.

NOTE

You must click Apply to save your changes.

32 Chapter 3 Manage the printer ENWW

ENWW

System setup

Use the HP ToolboxFX system settings options to configure miscellaneous print settings.

NOTE

You must click Apply to save your changes.

Service

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method for cleaning the paper path.

Print settings

The HP ToolboxFX Print Settings tab contains links to the following main pages: ł

Printing. Change the default print settings, such as number of copies and paper orientation.

ł PCL 5e. View and change the PCL 5e settings.

ł

PCL 6. View and change the PCL 6 settings.

ł Postscript. View and change the HP postscript level 3 emulation settings.

Printing

Use the HP ToolboxFX printing settings options to configure the settings for all print functions.

NOTE

You must click Apply to save your changes.

PCL 5e

Use the PCL 5e options to configure the settings when you are using the PCL 5e print personality.

NOTE

Initial font support for PCL 5e is limited to the following fonts: Courier, Letter Gothic,

Naskh, Koufi, and Lina Printer. Additional fonts can be used if you install a font DIMM.

NOTE

You must click Apply to save your changes.

PCL 6

Use the PCL 6 printer driver to take full advantage of all printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.

NOTE

You must click Apply to save your changes.

HP ToolboxFX 33

PostScript®

Use the PostScript option when you are using the HP postscript level 3 emulation print personality.

When the Print PostScript Errors option is turned on, the HP postscript level 3 emulation error page automatically prints when HP postscript level 3 emulation errors occur.

NOTE

You must click Apply to save your changes.

Network settings

The network administrator can use the HP ToolboxFX Network Settings folder to control the network-related settings for the printer when it is connected to a TCP/IP-based network.

The following options are available: ł

IP Configuration

ł

Advanced

ł

SNMP

ł

Network Summary

34 Chapter 3 Manage the printer ENWW

Embedded Web server

The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded Web server: ł View printer status information ł View and print internal pages ł

Determine the remaining life on all supplies and order new ones ł Set the size and type of media loaded in each tray ł

View and change tray configurations ł View and change the printer default configuration settings ł

View and change network configuration

The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP ToolboxFX. The main differences between using the embedded Web server and using the

HP ToolboxFX are the following: ł You do not need to install any software on the computer. You only need to use one of these supported Web browsers: ł

Internet Explorer 6.0 (and later) ł

Netscape Navigator 7.0 (and later) ł Firefox 1.0 (and later) ł

Mozilla 1.6 (and later) ł Opera 7.0 (and later) ł

Safari 1.2 (and later) ł Konqueror 3.2 (and later) ł The embedded Web server is available in sixteen languages.

ł The embedded Web server does not provide e-mail or status alerts.

The embedded Web server works when the printer is connected to an TCP/IP-based network. The embedded Web server does not support IPX-based printer connections.

NOTE

You do not have to have Internet access to open and use the embedded Web server.

However, if you click a link on any of the pages, you must have Internet access in order to go to the site associated with the link.

Open the embedded Web server

To open the embedded Web server, type the IP address or hostname of the printer in the address field of a supported Web browser. To find the IP address, print a Configuration page at the printer by pressing and holding the Go button.

ENWW Embedded Web server 35

Tip

After you open the URL, bookmark it so that you can return to it quickly in the future.

The embedded Web server has three tabs that contain settings and information about the printer: the

Status tab, the Settings tab, and the Networking tab.

Status tab

The Status pages group consists of the following pages.

ł

Device Status. This page displays the status of the printer and HP supplies.

ł

Device Configuration. This page shows the information found on the printer Configuration page.

ł Supplies Status. This page shows the status of HP supplies and provides supplies part numbers. To order new supplies, click Order Supplies in the upper-right part of the window.

ł Event log. This page shows a list of all printer events and errors.

ł

Print Info Pages. This page has links that allow you to print the various information pages that reside within the memory of the printer.

ł

Network Summary. This page shows the information found on the printer Network Summary page.

Settings tab

This tab allows you to configure the printer from your computer. If this printer is networked, always consult with the printer administrator before changing settings on this tab.

The Settings tab contains the following pages: ł

Device Information. View and change basic information about the printer.

ł Paper Handling. View and change the settings for the printer's input tray.

ł

Printing. View and change the default printer job settings.

ł

PCL 5e. View and change the PCL font information.

NOTE

Initial font support for PCL 5e is limited to the following fonts: Courier, Letter

Gothic, Naskh, Koufi, and Lina Printer. Additional fonts can be used if you install a font

DIMM.

ł

Postscript. View and change the settings for HP postscript level 3 emulation errors.

ł Print Quality. View and change the print-quality settings.

ł

Paper Types. View and change the print modes for various media types.

ł System Setup. View and change system information.

ł

Service. Initiate the cleaning mode.

Networking tab

This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network.

36 Chapter 3 Manage the printer ENWW

Links

Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.

ł

Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine

HP supplies from HP or a reseller of your choice.

ł Product Support. Connects to the support site for the HP LaserJet P2015 Series printer. You can search for help regarding general topics.

ENWW Embedded Web server 37

38 Chapter 3 Manage the printer ENWW

4 Maintenance

ł

Replace the print cartridge ł Redistribute toner ł Clean the printer ł Clean the pickup roller (tray 1) ł Replace the pickup roller (tray 1) ł

Clean the pickup roller (tray 2) ł Replace the pickup roller (tray 2)

ENWW 39

Replace the print cartridge

1.

Press the print-cartridge-door button, and then remove the print cartridge from the printer. For recycling information, see the inside of the print-cartridge box.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

CAUTION

After removing the print cartridge, only handle it on the ends.

2.

Remove the new print cartridge from the packaging.

3.

Bend the tab on the left side of the cartridge to break it loose.

4.

Pull the tab until all the tape is removed from the cartridge. Put the tab in the print-cartridge box to return for recycling.

40 Chapter 4 Maintenance ENWW

5.

Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge.

6.

Insert the print cartridge in the printer and close the print-cartridge door.

CAUTION

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

ENWW Replace the print cartridge 41

Redistribute toner

When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner.

1.

Open the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover it with a sheet of paper.

CAUTION

After removing the print cartridge, only handle it on the ends.

2.

To redistribute the toner, gently rock the print cartridge from front to back.

CAUTION

If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

3.

Reinsert the print cartridge into the printer, and close the print cartridge door.

If the print is still light, install a new print cartridge.

42 Chapter 4 Maintenance ENWW

Clean the printer

Clean the outside of the printer with a clean, damp cloth when necessary.

CAUTION

Do not use ammonia-based cleaners on or around the printer.

During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.

Clean the print-cartridge area

You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of your printed sheets.

WARNING!

Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the printer to cool.

1.

Press the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

Do not touch the black sponge-transfer roller inside the printer. Doing so can damage the printer.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.

CAUTION

After removing the print cartridge, only handle it on the ends.

ENWW Clean the printer 43

2.

With a dry, lint-free cloth, wipe any residue from the media-path area and the print-cartridge cavity.

3.

Replace the print cartridge, and close the print-cartridge door.

4.

Plug the power cord into the printer.

Clean the printer media path

If you are seeing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.

44 Chapter 4 Maintenance ENWW

ENWW

NOTE

For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (70 to 90 g/m

2

(18 to 24 lb.)) with a smooth surface.

1.

Make sure that the printer is idle and the Ready light is on.

2.

Load the transparency in tray 1.

3.

Print a cleaning page using one of the following methods: ł Open HP ToolboxFX. Click the Troubleshooting tab, and then click Print Quality Tools.

Select the cleaning page.

ł

On the printer control panel, press and hold the Go button until the Attention , Ready , and

Go lights come on. When all three lights come on, release the Go button.

ł Press Go again. The printer picks up the transparency and begins the cleaning process.

NOTE

The cleaning process takes approximately 2 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.

Clean the printer 45

Clean the pickup roller (tray 1)

1.

Unplug the power cord from the printer, and allow the printer to cool.

2.

Press the print-cartridge-door button to open the print-cartridge door.

3.

Remove the print cartridge.

CAUTION

After removing the print cartridge, only handle it on the ends.

46 Chapter 4 Maintenance ENWW

4.

Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up.

CAUTION

Failure to slide the cover to the left when removing it can cause the right retaining tab to break.

ENWW

5.

Press the two black retaining tabs outward until the pickup roller is released from its seat.

Clean the pickup roller (tray 1) 47

6.

Remove the pickup roller from the printer.

CAUTION

Do not touch the pickup-roller pad.

7.

Dab a lint-free cloth in water, and scrub the roller.

8.

Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

9.

Allow the pickup roller to dry completely.

48 Chapter 4 Maintenance ENWW

10.

Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.

11.

Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.

ENWW Clean the pickup roller (tray 1) 49

12.

Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.

13.

Close the print-cartridge door.

14.

Plug the printer in.

50 Chapter 4 Maintenance ENWW

Replace the pickup roller (tray 1)

1.

Unplug the power cord from the printer, and allow the printer to cool.

2.

Press the print-cartridge-door button to open the print-cartridge door.

3.

Remove the print cartridge.

CAUTION

After removing the print cartridge, only handle it on the ends.

ENWW Replace the pickup roller (tray 1) 51

4.

Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up.

CAUTION

Failure to slide the cover to the left when removing it can cause the right retaining tab to break.

5.

Press the two black retaining tabs outward until the pickup roller is released from its seat.

52 Chapter 4 Maintenance ENWW

6.

Remove the old pickup roller from the printer.

7.

Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.

CAUTION

Do not touch the pickup-roller pad.

ENWW Replace the pickup roller (tray 1) 53

8.

Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.

9.

Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.

10.

Close the print-cartridge door.

11.

Plug the printer in.

54 Chapter 4 Maintenance ENWW

Clean the pickup roller (tray 2)

1.

Unplug the power cord from the printer, and allow the printer to cool.

2.

Press the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

After removing the print cartridge, only handle it on the ends.

3.

Remove tray 2.

ENWW Clean the pickup roller (tray 2) 55

4.

Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d,

HP LaserJet P2015dn, and HP LaserJet P2015x printers only).

5.

Place the printer on the work surface with the front of the printer facing up.

56 Chapter 4 Maintenance ENWW

6.

Pull the white tabs outward, and rotate the tabs up.

7.

Slide the right tab to the right, and leave the tab in this position throughout the procedure.

ENWW Clean the pickup roller (tray 2) 57

8.

Slide the pickup roller assembly to the right, and remove the left end cap.

9.

Remove the pickup roller.

CAUTION

Do not touch the pickup-roller pad.

58 Chapter 4 Maintenance ENWW

10.

Dab a lint-free cloth in water, and scrub the roller.

11.

Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.

12.

Allow the pickup roller to dry completely.

13.

Insert the left side of the pickup roller into the left slot (1), and insert the right side (the side that has the notches in the shaft) into the right slot (2).

ENWW Clean the pickup roller (tray 2) 59

14.

Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.

15.

Rotate the shaft until the notches engage and the shaft clicks into place.

16.

Push the right tab to the left, and rotate the tab downward into position.

17.

Place the printer on the work surface with the top of the printer facing up.

18.

Close the automatic two-sided path door.

60 Chapter 4 Maintenance ENWW

19.

Reinstall the print cartridge, and close the print-cartridge door.

20.

Plug the printer in.

ENWW Clean the pickup roller (tray 2) 61

Replace the pickup roller (tray 2)

1.

Unplug the power cord from the printer, and allow the printer to cool.

2.

Press the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

After removing the print cartridge, only handle it on the ends.

3.

Remove tray 2.

62 Chapter 4 Maintenance ENWW

4.

Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d,

HP LaserJet P2015dn, and HP LaserJet P2015x printers only).

5.

Place the printer on the work surface with the front of the printer facing up.

ENWW Replace the pickup roller (tray 2) 63

6.

Pull the white tabs outward, and rotate the tabs up.

7.

Slide the right tab to the right, and leave the tab in this position throughout the procedure.

64 Chapter 4 Maintenance ENWW

8.

Slide the pickup roller assembly to the right, and remove the left end cap.

9.

Remove the old pickup roller.

CAUTION

Do not touch the pickup-roller pad.

ENWW Replace the pickup roller (tray 2) 65

10.

Insert the left side of the new pickup roller into the left slot (1), and insert the right side (the side that has the notches in the shaft) into the right slot (2).

11.

Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.

12.

Rotate the shaft until the notches engage and the shaft clicks into place.

13.

Push the right tab to the left, and rotate the tab downward into position.

14.

Place the printer on the work surface with the top of the printer facing up.

66 Chapter 4 Maintenance ENWW

15.

Close the automatic two-sided path door.

16.

Reinstall the print cartridge, and close the print-cartridge door.

17.

Plug the printer in to turn it back on.

ENWW Replace the pickup roller (tray 2) 67

68 Chapter 4 Maintenance ENWW

5 Theory of operation

ł

Introduction ł Internal components ł Timing ł Engine control system ł Laser/scanner system ł

Pickup/feed/delivery system ł Image-formation system

ENWW 69

Introduction

This chapter presents an overview of the relationships between major components in the printer, and includes a detailed discussion of the image-formation system. The following systems are discussed: ł

Engine control system ł Laser/scanner system ł Pickup/feed/delivery system ł Image-formation system

Figure 5-1 Block diagram on page 70 illustrates the relationships among the four systems.

Figure 5-1

Block diagram

70 Chapter 5 Theory of operation ENWW

Internal components

Figure 5-2 Cross-section of printer on page 71 highlights the major internal components.

ENWW

Figure 5-2

Cross-section of printer

3

4

1

2

5

6

Top output bin delivery roller

Fuser film

Laser/scanner

Primary charging roller

Developer roller

Print cartridge

7

8

Feed roller

Multipurpose pickup roller

9

Multipurpose separation pad

10

Separation pad

Internal components 71

11

Pickup roller

12

Registration roller

13

Duplexer pickup roller

14

Registration shutter

15

Transfer roller

16

Photosensitive drum

17

Duplexer feed roller

18

Pressure roller

19

Rear output bin delivery roller

72 Chapter 5 Theory of operation ENWW

Timing

Sequence of operation

Operation sequences are controlled by the microprocessor on the DC controller. Table 5-1 Sequence of operation on page 73 describes engine operations for each period of a print operation.

Table 5-1

Sequence of operation

Name Timing Purpose

WAIT

INTR (initial rotation)

PRINT

From power-on until the end of the main motor initial drive

Detects presence of a print cartridge. Clears potential from the drum surface and cleans the transfer roller.

STBY (standby) From the end of the WAIT or LSTR period until either a print command is sent from the formatter or the power is turned off.

Prepares the printer to receive print commands

From the time of the print command until the pickup solenoid is turned on.

Prepares the photosensitive drum for printing.

LSTR (last rotation)

From the end of the INTR period until the primary high-voltage is turned off.

From the end of the PRINT period (when highvoltage is turned off) until the main motor stops rotating.

Forms the image on the photosensitive drum and transfers the toner image to the media.

Delivers the last page of a print job.

After LSTR, the printer either returns to STBY or, if another print command was sent from the formatter, enters INTR.

Power-on sequence

Table 5-2

Power-on sequence

Step

5

6

7

8

1

2

3

4

9

10

Action

Power-on

CPU initialization

Video interface communication start

Check sensors for residual media

Main motor initial drive

Fuser heater initial drive. The fuser heater reaches a surface temperature of 100°C.

Laser/scanner motor initial drive

High-voltage control

Detect presence of a print cartridge

Clean the transfer roller after the primary charging ac bias is turned on

Failure/abnormality check: detect laser/scanner failure, fuser failure, and open covers

Communication with the memory tag

ENWW Timing 73

Engine control system

The engine control system coordinates all printer functions, according to commands sent from the formatter. It drives the laser/scanner system, the image-formation system, and the pickup/feed/ delivery system.

The engine control system contains the following components: ł DC controller ł

High-voltage PCA

Figure 5-3

Engine control system

74 Chapter 5 Theory of operation ENWW

ENWW

Fixing unit

AC input

Fan

Transfer charging roller

Pressure roller

Cartridge

Engine controller PCB

Fixing control circuit

Low-voltage power supply circuit

Fan motor drive circuit

Reset Circuit

High-voltage power supply circuit

Memory tag circuit

IC201

CPU

Memory tag

Video controller PCB

Figure 5-4

Engine control system circuit diagram

Main motor

Solenoids

Sensors

Duplex driver

PCB

(Duplex model only)

Option

Scanner motor

Laser driver

BD sensor

Engine control system 75

Laser/scanner system

The laser/scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum.

Figure 5-5

Laser/scanner system

76 Chapter 5 Theory of operation ENWW

Pickup/feed/delivery system

The pickup/feed/delivery system consists of several types of feed rollers and sensors. The dc controller uses two motors and two solenoids to drive the rollers. Three media-detection sensors detect media as it passes through the printer. If media does not reach or pass each sensor within a specified time period, the dc controller determines that a jam has occurred and alerts the formatter.

The following components are identified in Figure 5-6 Pickup/feed/delivery system on page 78 : ł M1, main motor ł

SL1, tray 2 pickup solenoid ł SL2, tray 1 pickup solenoid ł

SL3, duplex solenoid (HP LJ P2015d, P2015dn, and P2015x only) ł PS911, width-detection sensor ł

PS912, top-of-page sensor ł PS913, width-detection sensor ł

PS914, tray 2 media sensor ł PS915, fuser delivery sensor ł

PS915, duplex sensor (HP LJ P2015d, P2015dn, and P2015x only)

ENWW Pickup/feed/delivery system 77

Figure 5-6

Pickup/feed/delivery system

78 Chapter 5 Theory of operation ENWW

Image-formation system

Laser printing requires the interaction of several different technologies, including electronics, optics, and electrophotographics, to provide a printed page. Each process functions independently and must be coordinated with the other printer processes. Image formation consists of the following five processes: ł electrostatic latent-image formation ł developing ł transfer ł fusing ł drum cleaning

The five processes contain eight steps.

Figure 5-7

Image-formation system

Step 1: Primary charging

DC and AC biases are applied to the primary charging roller, which transfers a uniform negative potential to the photosensitive drum.

ENWW

Figure 5-8

Primary charging

Step 2: Laser beam exposure

Image-formation system 79

The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum.

An electrostatic latent image is formed on the drum where negative charges were neutralized.

Step 3: Developing

The developing cylinder comes in contact with the photosensitive drum to deposit toner onto the electrostatic latent image.

NOTE

The charges on the exposed area of the drum are shown as positive in Figure 5-9

Developing on page 80 . The charges are actually negative, but they are more positive than the charges on the developing cylinder.

Figure 5-9

Developing

Toner acquires a negative charge through friction from the developing cylinder and the blade. When the negatively charged toner comes in contact with the drum, the toner adheres to the electrostatic latent image. The image on the drum becomes visible because of the toner.

Step 4: Transfer

The transfer charging roller, to which a dc positive bias is applied, imparts a positive charge on the print media. When the print media comes in contact with the photosensitive drum, the toner is transferred to the print media.

80 Chapter 5 Theory of operation ENWW

ENWW

Figure 5-10

Transfer

Step 5: Separation

The elasticity of the print media causes its separation from the photosensitive drum. A static charge eliminator aids separation by weakening any electrostatic adhesion.

Figure 5-11

Separation

Step 6: Fusing

The dc negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering.

Image-formation system 81

Figure 5-12

Fusing

Step 7: Drum cleaning

The cleaning blade scrapes the residual toner off the photosensitive drum and deposits it into the waste toner case.

Figure 5-13

Drum cleaning

82 Chapter 5 Theory of operation ENWW

6 Removal and replacement

ł

Introduction ł Before performing service ł Covers ł Control panel ł Formatter ł

Laser/scanner ł Memory-tag-reader assembly ł

Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) ł Fuser ł

Interlock assembly ł ECU ł

Main motor ł Pickup and feed assemblies ł

Main gear assembly/tray 2 pickup solenoid ł Print-cartridge door

ENWW 83

Introduction

This chapter documents removal and replacement of field replaceable units (FRUs) only.

Removal and replacement strategy

Replace parts in the reverse order of their removal. Directions for difficult or critical replacement procedures are included.

WARNING!

The sheet-metal edges of the product can be sharp. Use caution when working on the product.

NOTE

Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its original location during reassembly.

Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken. Frayed or pinched harness wires can be difficult to locate.

When replacing wire harnesses, always use the provided wire loops, lance points, or wireharness guides.

Electrostatic discharge

CAUTION

The product contains parts that are sensitive to electrostatic discharge (ESD).

Always service the product at an ESD-protected workstation, or use an ESD mat.

Watch for the ESD symbol to identify the parts that are sensitive to ESD. Protect these parts by using an ESD wrist strap and by placing ESD-sensitive parts into protective ESD pouches.

Required tools

The following tools are needed to service this product: ł #2 Phillips screwdriver with magnetic tip ł

Small flat-blade screwdriver ł Small needle-nose pliers ł

ESD mat ł Penlight

CAUTION

A pozidrive screwdriver can damage the screw heads on the product. Use a #2

Phillips screwdriver.

If you use a multispeed screwdriver, use a torque limiter.

84 Chapter 6 Removal and replacement ENWW

Before performing service

Follow the pre-service procedures before you perform service.

Pre-service procedures

1.

Remove all media from the product.

2.

Place the product on an ESD mat. If an ESD mat or an ESD-protected workstation is not available, discharge body static and ground the product chassis before servicing the product.

3.

Remove the print cartridge.

4.

Unplug the power cord and the interface cable.

5.

Lift the printer off optional tray 3 (if tray 3 is installed).

Parts removal order

Use the following diagram to determine which parts must be removed before removing other parts.

ENWW Before performing service 85

Covers

Left-side cover

1.

Open the print-cartridge door.

2.

At the back of the printer, use a flat-blade screwdriver to release two tabs (1).

Figure 6-1

Removing the left-side cover (1 of 2)

3.

Lift the cover away from the printer.

Right-side cover

1.

Open the print-cartridge door.

2.

Remove tray 2.

86 Chapter 6 Removal and replacement ENWW

3.

At the front of the printer, pop the front edge of the right-side cover over the two retaining tabs.

ENWW

Figure 6-2

Removing the right-side cover

4.

Lift the cover away from the printer.

Back cover

1.

Remove tray 2.

2.

Remove the left-side cover and the right-side cover.

Covers 87

3.

Remove four screws (1).

Figure 6-3

Removing the back cover (1 of 2)

4.

Tip the printer so that it rests on its front.

5.

Release the tab (2) at the back of the printer on the right side.

6.

Open the duplex access door (3).

88 Chapter 6 Removal and replacement ENWW

7.

Slide the cover toward the right side of the printer to clear the tab (1) on the duplexer tray

(duplex models only).

ENWW

Figure 6-4

Removing the back cover (2 of 2)

8.

Lift the cover straight up and away from the printer.

Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only)

1.

Remove the left-side cover, the right-side cover, and the back cover.

Covers 89

2.

Pull the duplexer tray release-tab (1) to release the duplexer tray magnets.

Figure 6-5

Removing the duplexer tray

3.

Pull out the duplexer tray.

Top cover

1.

Remove the left-side cover, the right-side cover, the back cover, and the duplexer tray.

90 Chapter 6 Removal and replacement ENWW

ENWW

2.

Remove two screws (1) at the back of the printer.

Figure 6-6

Removing the top cover (1 of 4)

Covers 91

3.

Remove one screw (1) on the left side of the printer, and remove one screw (2) on the right side of the printer.

Figure 6-7

Removing the top cover (2 of 4)

92 Chapter 6 Removal and replacement ENWW

4.

Release the control-panel cable (1) on the left side of the printer.

ENWW

Figure 6-8

Removing the top cover (3 of 4)

Covers 93

5.

Lift the top cover off the printer.

Figure 6-9

Removing the top cover (4 of 4)

94 Chapter 6 Removal and replacement ENWW

Control panel

1.

Remove all covers.

2.

On the bottom of the top cover, remove two screws (1).

ENWW

Figure 6-10

Removing the control panel (1 of 2)

Control panel 95

3.

Remove the control-panel wires from the wire guides.

Figure 6-11

Removing the control panel (2 of 2)

96 Chapter 6 Removal and replacement ENWW

Formatter

1.

Remove the left-side cover.

2.

Disconnect one cable (1) at the top of the formatter.

3.

Disconnect one flat, flexible cable (2) at the top of the formatter.

CAUTION

Do not fold flat, flexible cables. Also, do not straighten pre-folds in flat, flexible cables.

4.

Disconnect one flat, flexible cable (3) at the bottom of the formatter.

5.

Disconnect one cable (4) at the bottom of the formatter.

6.

Remove four screws (5).

ENWW

Figure 6-12

Removing the formatter

7.

Remove the formatter.

Formatter 97

Laser/scanner

1.

Remove all covers.

2.

Disconnect one flat, flexible cable (1) from the laser/scanner PCA.

3.

Disconnect one cable (2) from the top of the laser/scanner.

4.

Unthread all cables (3) from the laser/scanner cable guides.

NOTE

Examine the cable routing as you unthread the cables.

5.

Remove four screws (4).

Figure 6-13

Removing the laser/scanner

6.

Lift the laser/scanner out of the printer.

NOTE

Examine the shutter switch as you lift the laser/scanner out of the printer.

98 Chapter 6 Removal and replacement ENWW

Memory-tag-reader assembly

1.

Remove all covers.

2.

Remove the fan from the printer chassis.

3.

Remove one cable (1) from the top of the memory-tag-reader cover.

4.

Disconnect one cable (2) from the formatter.

ENWW

Figure 6-14

Removing the memory-tag-reader assembly (1 of 2)

Memory-tag-reader assembly 99

5.

Remove one screw (1).

Figure 6-15

Removing the memory-tag-reader assembly (2 of 2)

6.

Lift the back of the memory-tag-reader assembly slightly, and then slide the assembly toward the back of the printer to release it from the laser/scanner plate.

100 Chapter 6 Removal and replacement ENWW

Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and

P2015x printers only)

1.

Remove all covers.

2.

Disconnect the duplex-drive cable (1) at the ECU, and then route the cable through the hole in the chassis.

Figure 6-16

Removing the duplex-drive PCA (1 of 2)

3.

Disconnect one cable (1) from the duplex-drive PCA.

ENWW Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) 101

4.

Remove one screw (2), and then lift the duplex-drive PCA off the printer.

Figure 6-17

Removing the duplex-drive PCA (2 of 2)

102 Chapter 6 Removal and replacement ENWW

Fuser

Several parts must be removed before you can remove the fuser. The following parts are included in this section about removing the fuser: ł Fan ł

Duplex-drive gears/face-down gears ł

Duplex solenoid ł Fuser

Fan

1.

Remove all covers.

2.

Disconnect the fan cable (1) at the ECU.

ENWW

Figure 6-18

Removing the fan (1 of 2)

3.

Unthread the fan wires from the retaining clips.

4.

Remove two screws (1).

Fuser 103

5.

Unhook the fan clip (2) and then lift the fan off the printer.

Figure 6-19

Removing the fan (2 of 2)

Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only)

1.

Remove all covers.

2.

Remove the fan.

104 Chapter 6 Removal and replacement ENWW

ENWW

3.

Remove three screws (1).

Figure 6-20

Removing the duplex-drive gears (1 of 2)

Fuser 105

4.

Lift the assembly away from the printer.

Figure 6-21

Removing the duplex-drive gears (2 of 2)

NOTE

The gears are not attached to the gear plate. Carefully remove the gear plate and the gears together to prevent them from falling out of the assembly.

Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only)

1.

Remove all covers.

2.

Remove the fan.

3.

Remove the duplex-drive gears.

4.

Disconnect one cable (1) at the duplex-drive PCA.

106 Chapter 6 Removal and replacement ENWW

5.

Remove one screw (2), and then lift the solenoid off the printer chassis.

ENWW

Figure 6-22

Removing the duplex solenoid

Fuser

1.

Remove all covers.

2.

Remove the fan.

3.

Remove the duplex-drive gears or face-down gears.

4.

Remove the formatter.

5.

On the right side of the printer, press the tabs on two gears (1) to release the gears, and then slide the gears off the shafts.

Fuser 107

6.

Disconnect one cable (2) on the right side of the printer.

Figure 6-23

Removing the fuser (1 of 10)

108 Chapter 6 Removal and replacement ENWW

7.

Disconnect four cables (1) from the ECU, and then disconnect two more cables (2) that were behind the first set.

ENWW

Figure 6-24

Removing the fuser (2 of 10)

8.

Pull the tab on the cable holder (1) at the left side of the printer and slide it toward the center to release it from the frame, and then unroute the cables.

Fuser 109

9.

Pull the tab on the cable holder (2) and slide it toward the center to release it from the frame, and then unroute the cables.

Figure 6-25

Removing the fuser (3 of 10)

110 Chapter 6 Removal and replacement ENWW

ENWW

10.

Remove one screw (1) from the fuser cover, and then slide the fuser cover to the right and remove it.

Figure 6-26

Removing the fuser (4 of 10)

Fuser 111

11.

Disconnect three cables (1).

Figure 6-27

Removing the fuser (5 of 10)

112 Chapter 6 Removal and replacement ENWW

12.

Disconnect one cable (1), and then unroute the cable from the cable guide.

ENWW

Figure 6-28

Removing the fuser (6 of 10)

NOTE

Before you proceed to step 13, make sure that all cables disconnected in previous steps are free from any cable guides and cable holders.

Fuser 113

13.

Remove three screws (1) on the right side of the printer.

Figure 6-29

Removing the fuser (7 of 10)

114 Chapter 6 Removal and replacement ENWW

ENWW

14.

Remove three screws (1) from the left side of the printer.

Figure 6-30

Removing the fuser (8 of 10)

Fuser 115

15.

At the left side of the printer, pull the printer chassis from the top to spread the printer frame and release the fuser from the frame.

Figure 6-31

Removing the fuser (9 of 10)

116 Chapter 6 Removal and replacement ENWW

ENWW

16.

Pull the fuser out of the printer at an angle so that the delivery roller shaft clears the hole (1) in the chassis.

Figure 6-32

Removing the fuser (10 of 10)

Fuser 117

Interlock assembly

1.

Remove all covers.

2.

Open the print-cartridge door.

3.

Remove two screws (1) that secure the interlock assembly to the left side of the printer chassis.

4.

Remove two cables (2).

Figure 6-33

Removing the interlock assembly (1 of 2)

5.

Lift the interlock assembly away from the printer.

118 Chapter 6 Removal and replacement ENWW

ECU

1.

Remove all covers.

2.

Remove the fan.

3.

Remove the duplex-drive gears.

4.

Remove the formatter.

5.

Remove the fuser.

6.

Remove the interlock assembly.

7.

Remove cables from the cable clip under the feed plate (1), and then remove the feed plate by lifting it and pulling it straight back.

ENWW

Figure 6-34

Removing the ECU (1 of 7)

ECU 119

8.

Disconnect three cables (1).

Figure 6-35

Removing the ECU (2 of 7)

120 Chapter 6 Removal and replacement ENWW

ENWW

9.

Remove one screw (4) from the right side of the printer.

Figure 6-36

Removing the ECU (3 of 7)

ECU 121

10.

Remove two screws (1) from the left side of the printer, and then push the interlock cables and the formatter cable (2) through the hole in the chassis.

Figure 6-37

Removing the ECU (4 of 7)

122 Chapter 6 Removal and replacement ENWW

ENWW

11.

Spread the printer frame at the right side of the printer to release the internal tabs that secure the ECU to the chassis.

Figure 6-38

Removing the ECU (5 of 7)

ECU 123

12.

Spread the printer frame at the left side of the printer to release the internal tabs, and then lower the ECU slightly and pull it straight back to remove it.

NOTE

Make sure that cables do not become caught on the contact springs as you remove the ECU.

Figure 6-39

Removing the ECU (6 of 7)

Reinstallation tip

When replacing the ECU, you might find it easier to find the correct placement of the ECU pan in the printer if you tip the printer so that it rests on its front.

124 Chapter 6 Removal and replacement ENWW

ENWW

13.

Remove four screws (1) and then lift the ECU off the ECU plate.

Figure 6-40

Removing the ECU (7 of 7)

ECU 125

Main motor

1.

Remove all covers.

2.

Remove the fan.

3.

Remove the duplex-drive gears.

4.

Remove the formatter.

5.

Remove the fuser.

6.

Remove the interlock assembly.

7.

Remove the ECU.

8.

Remove three screws (1).

Figure 6-41

Removing the main motor (1 of 2)

126 Chapter 6 Removal and replacement ENWW

ENWW

9.

Hold the motor while releasing the tabs (1) on the cable guide, and then lift the motor and the cable guide out of the printer together.

Figure 6-42

Removing the main motor (2 of 2)

Main motor 127

Pickup and feed assemblies

This section covers the major assemblies of the pickup and feed system: the transfer roller and the registration assembly.

Transfer roller

NOTE

It is important to make sure that the transfer roller needs to be replaced before removing it. Excess handling can cause additional damage.

1.

Open the print-cartridge door and remove the print cartridge.

2.

Use needle-nose pliers to release the transfer roller tabs at the end of the roller, near the right side of the printer.

CAUTION

Do not break the tabs, and do not touch the rollers.

Figure 6-43

Removing the transfer roller

3.

Lift up the end of the roller near the right side of the printer, and then slide it toward the right side of the printer while pulling it out of the printer.

128 Chapter 6 Removal and replacement ENWW

Registration assembly

1.

Remove five screws (1).

Figure 6-44

Removing the registration assembly

2.

Lift the entire assembly out of the printer.

ENWW Pickup and feed assemblies 129

Main gear assembly/tray 2 pickup solenoid

1.

Remove all covers.

2.

Remove the fan from the printer chassis.

3.

Disconnect one cable (1) at the ECU.

Figure 6-45

Removing the main gear assembly (1 of 2)

4.

Remove the duplex-drive PCA from the printer chassis.

5.

Release the tab on the gear (1) and slide the gear off the shaft.

6.

Remove the cables from the cable guide (2).

130 Chapter 6 Removal and replacement ENWW

7.

Remove four screws (3).

Figure 6-46

Removing the main gear assembly (2 of 2)

8.

Pull the main gear assembly straight away from the printer.

ENWW Main gear assembly/tray 2 pickup solenoid 131

9.

To remove the tray 2 pickup solenoid, disconnect one cable (1).

Figure 6-47

Removing the tray 2 pickup solenoid (1 of 2)

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10.

Remove one screw (1), and then lift the solenoid off the printer.

Figure 6-48

Removing the tray 2 pickup solenoid (2 of 2)

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Print-cartridge door

1.

Use a flat-blade screwdriver to gently pry the cartridge-door arm (1) off the print-cartridge door.

CAUTION

Be careful not to break the tabs.

Figure 6-49

Removing the print-cartridge door (1 of 2)

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2.

Remove two screws (2).

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Figure 6-50

Removing the print-cartridge door (2 of 2)

3.

Lift the cartridge-door assembly straight away from the printer.

Print-cartridge door 135

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7 Problem solving

ł

Basic problem solving ł Status-light patterns ł Fatal error secondary messages ł Accessory error secondary messages ł Media problemsolving ł

Printed page is different from what appeared on screen ł Image problem solving ł

Clear jams ł Diagnostic resources ł

Network-setup problemsolving ł Reset the printer ł

Troubleshooting tools and reference diagrams

ENWW 137

Basic problem solving

Table 7-1

Basic problem solving

When the product is connected to a correctly grounded power source, the LEDs on the control panel do not illuminate and the main motor does not rotate.

The printer does not turn on.

Solution Cause

No power to the printer.

The power inlet/switch cable assembly is defective.

The ECU is defective.

1.

Verify that the power switch is turned on.

2.

Verify that the power cable is correctly plugged into the outlet and the printer.

3.

Verify that the power outlet has the correct voltage.

Replace the power inlet/switch cable assembly.

Replace the ECU.

When turned on, the LEDs on the control panel light up, but the main motor does not rotate.

The printer turns on, but the motor does not rotate.

Solution Cause

The print cartridge door is open.

Media is jammed in the paper path.

The motor cable is not connected correctly.

The motor is not mounted correctly in the printer chassis.

A gear is damaged or jammed.

The ECU is defective.

The main motor is defective.

Close the print cartridge door.

Clear all media from the paper path and make sure that all sensors are working correctly.

Reconnect the motor cable.

Verify that the motor is connected correctly and that it rotates freely.

Replace the gear assembly.

Replace the ECU.

Replace the motor.

The printer turns on and the motor rotates, but none of the control panel lights turn on, and pressing the control panel buttons has no effect.

The printer is unresponsive.

Cause

The control panel cable is not connected correctly.

The control panel is defective.

The formatter is defective.

Solution

Reconnect the control panel cable.

Replace the control panel.

Replace the formatter.

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Table 7-1

Basic problem solving (continued)

The printer is on, but the control panel lights indicate that the printer is not in the "ready" state.

The printer is not "ready."

Cause

The printer has an internal error that was detected during the power-on self-test sequence.

Solution

Consult the list of control panel light patterns to identify and correct the error.

The printer turns on, the motor rotates, and the control panel indicates the "ready" state, but the printer does not print.

The printer does not print.

Solution Cause

A printer component is defective.

The formatter is defective.

Perform an engine test to verify print-engine components.

1.

Press the engine test switch to print an engine test.

2.

If the engine test page does not print, check all of the connectors on the ECU and reconnect any cables that are connected incorrectly.

3.

If, after checking the connectors, the error persists, replace the ECU.

Press the Go button to print a Demo page. If the Demo page does not print, replace the formatter.

The printer prints the engine test and the Demo page, but does not print jobs sent from a computer.

The printer does not print from a computer.

Cause

The cable is not connected correctly.

An incorrect printer driver is selected.

The printer driver is not installed correctly.

Solution

Reconnect the cable.

Select the correct printer driver.

Uninstall and then reinstall the printer software. Make sure that you use the correct procedure and port setting.

Disconnect the other devices, switches, or hubs.

Other devices are connected to the printer (for example, through a switch or hub) that are interfering with the computer-printer communications.

There is a computer-port communications problem.

The formatter is defective.

Reset the computer port settings (see the computer user guide for more information).

Replace the formatter.

Basic problem solving 139

Status-light patterns

Table 7-2

Status-light legend

Symbol for "light off"

Symbol for "light on"

Symbol for "light blinking"

Table 7-3

Control-panel status light patterns

Pattern Error code

10007

Description Action

Initialization/Startup

While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of

500 ms) one after another.

During the Initialization,

Reconfiguration, and Job

Cancel processes, pressing buttons has no effect.

Reconfiguration

Initialization

During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as cold reset, the lights cycle as in the Initialization/Startup state.

Job Cancel

After the cancellation process has been completed, the printer returns to the Ready state.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

10001

Ready

The printer is ready with no job activity.

Action

To print a Configuration page, press and hold the Go button for 5 seconds.

To print a Demo page, press and release the Go button.

10023

Processing Data

The printer is processing or receiving data.

To cancel the current job, press the Cancel button.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

41000 Manual Feed or

Continuable Error

This state can be reached in the following circumstances: ł

Manual feed ł General continuable error ł

Memory configuration error ł Personality/Job-related error

Action

To recover from the error and print whatever data is possible, press the Go button.

If the recovery is successful, the printer goes to the

Processing Data state and completes the job.

If the recovery is unsuccessful, the printer returns to the Continuable

Error state.

40021

Attention

The print-cartridge door is open.

Close the print-cartridge door.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

50003

Fatal Error

50005

50006

50007

5000X

Action

ł Turn off the printer, wait

10 seconds, and turn on the printer.

ł Unplug the printer for five minutes. Then plug it back in and turn the power on.

ł If you are unable to resolve the problem, contact HP.

Accessory Error

To display additional error information, press the Go button. The light pattern changes. When you release the Go button, the printer returns to the initial

Accessory Error state.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

Toner Low

The Go, Ready, and

Attention lights act independently of the Toner

Low state.

Action

Order a new print cartridge and have it ready.

Toner Missing

The print cartridge has been removed from the printer.

Reinsert the print cartridge in the printer.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

40022

Jam

Action

Clear the jam.

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Table 7-3

Control-panel status light patterns (continued)

Error code Pattern Description

41900

Paper Out

Action

Load paper or other media.

Paper Mount

The loaded paper or other media is not supported.

Load acceptable paper or other media.

Press the Go button to override the condition.

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Fatal error secondary messages

If the printer has a fatal error, press and hold the Go button to see a secondary error message.

Table 7-4

Fatal error secondary messages

Pattern Error code

79XXX

Description

General fatal error

Action

1.

Turn the printer off, and then turn the printer on again.

2.

If the error persists, disconnect the I/O cable and print an engine test. If the selftest is successful, reconnect the I/O cable.

3.

If the error persists, replace the formatter.

55

50007

Engine error. The formatter and engine are not communicating.

1.

Unplug the printer, and then plug it in again.

2.

Reseat the formatter cable in the ECU.

3.

If the error persists, replace the formatter.

4.

If, after replacing the formatter, the error persists, replace the

ECU.

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Table 7-4

Fatal error secondary messages (continued)

Error code Pattern Description

52

50005

Laser/scanner error. The laser/scanner has a malfunction.

Action

1.

Check the laser/ scanner cable connections.

2.

If the error persists, replace the laser/ scanner.

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Table 7-4

Fatal error secondary messages (continued)

Error code Pattern Description

57

Fan motor error

Action

1.

Check the fan cable connections.

2.

If the error persists, replace the fan.

50XXX Fuser error. The fuser has a malfunction.

1.

Unplug the printer for at least ten minutes, and then plug it in again.

2.

Verify that the fuser connector and thermistor connector are both firmly seated in the ECU

3.

Perform a heating element resistance check.

4.

If the resistance readings are correct, but the error persists, replace the fuser.

Fatal error secondary messages 149

Accessory error secondary messages

Table 7-5

Accessory error secondary messages

Error code Pattern Description

Accessory error

Action

If the printer has an accessory error, press and hold the Go button to see the secondary error message. Release the Go button to return to the initial accessory error state.

53XXXX

79XXX

DIMM slot error 1.

Verify that the DIMM is correctly seated.

2.

If the error persists, replace the DIMM.

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Media problemsolving

The following problems with media cause print-quality deviations, jamming, or damage to the printer.

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Problem Cause Solution

Poor print quality or toner adhesion

Dropouts, jamming, or curl

Excessive curl

Jamming, damage to printer

Problems with feeding

Print is skewed (crooked).

More than one sheet feeds at one time.

The printer does not pull media from the media input tray.

The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot.

Try another kind of paper, between 100 and 250 Sheffield, with 4 to 6% moisture content.

The paper has been stored incorrectly.

Store paper flat in its moisture-proof wrapping.

Turn the paper over.

The paper has variability from one side to the other.

The paper is too moist, has the wrong grain direction, or is of short-grain construction

Open the rear output bin, or use longgrain paper.

The paper varies from side-to-side.

The paper has cutouts or perforations.

The paper has ragged edges.

The paper varies from side-to-side.

The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot.

Turn the paper over.

Use paper that is free of cutouts or perforations.

Use high-quality paper that is made for laser printers.

Turn the paper over.

Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content.

Open the rear output bin, or use longgrain paper.

The media guides might be incorrectly adjusted.

The media tray might be overloaded.

The media might be wrinkled, folded, or damaged.

Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again.

Remove some of the media from the tray.

Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package.

Verify that the printer is not in manual feed mode and print your job again.

Contact HP Customer Care.

The printer does not pull media from media input tray when using the automatic two-sided printing feature.

The printer might be in manual-feed mode.

The pickup roller might be dirty or damaged.

The paper-length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size.

The automatic two-sided printing media-size selector is not set to the correct page size.

Adjust the paper-length adjustment control to the correct length.

Push in the media selector for letter/ legal-size media. Pull out the mediasize selector for A4-size media.

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Printed page is different from what appeared on screen

Choose the item that best describes the problem: ł Garbled, incorrect, or incomplete text on page 153 ł Missing graphics or text, or blank pages on page 153 ł

Page format is different from another HP LaserJet printer on page 154 ł Graphics quality on page 154

Garbled, incorrect, or incomplete text

ł The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet P2015 printer driver is selected in the printer Properties.

ł

If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text, there might be a problem with that application. Make sure that the appropriate printer driver is selected.

ł There might be a problem with your software application. Try printing from another software application.

ł

The USB cable might be loose or defective. Try the following remedies: ł Disconnect the cable and reconnect it at both ends.

ł

Try printing a job that you know works.

ł If possible, attach the cable and printer to another computer, and try printing a job that you know works.

ł

Try using a new USB 2.0 cable that is 3 m (10 ft) or less in length.

ł Turn off the printer and the computer. Remove the USB cable, and inspect both ends of the cable for damage. Reconnect the cable, making sure that the connections are tight.

Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the USB port on the computer and the printer. These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer.

Missing graphics or text, or blank pages

ł Make sure that your file does not contain blank pages.

ł

The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall the print cartridge. To check the printer, print a Demo page by pressing the Go button.

ł The graphic settings in the printer Properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer Properties.

ł

Clean the printer, particularly the contacts between the print cartridge and the power supply.

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Page format is different from another HP LaserJet printer

If you used an older or different HP LaserJet printer driver (printer software) to create the document, or if the printer Properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following remedies: ł

Create documents and print them using the same printer driver (printer software) and printer

Properties settings regardless of which HP LaserJet printer you use to print them.

ł Change the resolution, paper size, font settings, and other settings.

Graphics quality

The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer Properties and adjust them as necessary.

NOTE

You might lose some resolution when converting from one graphics format to another.

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Image problem solving

This section provides information about identifying and correcting print defects.

Light print or faded

ł The print cartridge is nearing end of life.

ł The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).

ł If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer

Properties.

Toner specks

ł The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).

ł

The printer might need to be cleaned.

Dropouts

ł A single sheet of media might be defective. Try reprinting the job.

ł

The media's moisture content is uneven or the media has moist spots on its surface. Try printing with new media.

ł The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.

ł The print cartridge might be defective.

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Vertical lines

The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge.

Gray background

Toner smear

ł Make sure that tray 1 is in place.

ł

Decrease the print density setting through

HP ToolboxFX or the embedded Web server. This decreases the amount of background shading.

ł Change the media to a lighter basis weight.

ł

Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading.

ł Install a new HP print cartridge.

ł

If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth.

ł Check the media type and quality.

ł

Try installing a new HP print cartridge.

ł The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.

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Loose toner

Vertical repetitive defects

ł

Clean the inside of the printer.

ł Check the media type and quality.

ł Try installing a new HP print cartridge.

ł In your printer driver, make sure the appropriate media type is selected.

ł Plug the printer directly into an AC outlet instead of into a power strip.

ł

The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge.

ł The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.

ł

In your printer driver, make sure the appropriate media type is selected.

Misformed characters

ł

If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.

ł If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative.

Image problem solving 157

Page skew

ł

Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.

ł The input bin might be too full.

ł Check the media type and quality.

Curl or wave

Wrinkles or creases

ł Check the media type and quality. Both high temperature and humidity cause media to curl.

ł

The media might have been in the input tray too long.

Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

ł Open the straight-through output door and try printing straight through.

ł

The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

ł Make sure that media is loaded properly.

ł

Check the media type and quality.

ł Open the straight-through output door and try printing straight through.

ł

Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

ł For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.

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Toner scatter outline

ł

If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type.

ł Turn over the stack of media in the tray.

ł Use media designed for laser printers.

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Clear jams

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error in the software and the printer control-panel lights.

The following are some of the causes of media jams: ł

The input trays are loaded improperly or too full.

NOTE

When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.

ł The media does not meet HP specifications.

ł

The printer might need to be cleaned to remove paper dust and other particles from the paper path.

There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print.

CAUTION

Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water.

Hot water will permanently set the toner into the fabric.

Print-cartridge area

To clear a jam in the print-cartridge area, perform the following steps:

CAUTION

Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

1.

Press the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

To prevent damage to the print cartridge, minimize its exposure to direct light.

CAUTION

After removing the print cartridge, handle it only on the ends.

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2.

Open the straight-through output door.

3.

Pull down the green pressure-release levers.

4.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

Clear jams 161

5.

Replace the print cartridge, and close the print-cartridge door.

Input trays

To clear a jam in the input trays, perform the following steps:

CAUTION

Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

1.

Open the straight-through output door.

2.

Pull down the green pressure-release levers.

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3.

Press the print-cartridge-door button, and then remove the print cartridge from the printer.

CAUTION

After removing the print cartridge, handle it only on the ends.

4.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

5.

Insert the print cartridge in the printer and close the print-cartridge door.

Clear jams 163

6.

Open tray 2.

7.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

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8.

If no media is visible, open the print-cartridge door, remove the print cartridge, and pull down the upper media guide. Carefully pull the media up and out of the printer.

9.

Close tray 2.

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Output bin

CAUTION

Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

Clear jams 165

Straight-through output path

To clear a jam in the straight-through output path, perform the following steps:

CAUTION

Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

1.

Open the straight-through output door.

2.

Pull down the green pressure-release levers.

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3.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

NOTE

If you cannot grasp the media with your hands, perform the procedure in Printcartridge area on page 160 .

4.

Close the straight-through output door.

Automatic two-sided printing path

To clear a jam in the automatic two-sided printing path, perform the following steps:

Clear jams 167

CAUTION

Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

1.

Open the straight-through output door.

2.

Pull down the green pressure-release levers.

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3.

Remove tray 2.

4.

Push down on the green lever on the automatic two-sided printing path door on the front of the printer.

5.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

Clear jams 169

6.

Close the automatic two-sided printing path door by firmly pushing it up.

7.

Reinsert tray 2.

8.

Open the automatic two-sided printing path door on the back of the printer.

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9.

With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

10.

Close the automatic two-sided printing path door.

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Diagnostic resources

Engine test

The engine test verifies that the print engine is functioning correctly. During the test, the printer prints horizontal lines down the entire printable area of a page. The formatter is bypassed during the engine test.

NOTE

The formatter must be connected to the ECU to perform an engine test.

1.

Remove the left side cover.

2.

Press the engine-test switch. A single test page prints.

Figure 7-1

Location of engine-test switch

Continuous self-test

The continuous self-test puts the device into a continuous printing mode without having to send jobs to it.

1.

Turn off the printer.

2.

Press and hold the Go button.

3.

Turn on the printer and continue to hold the Go button for approximately 20 seconds, but no longer than 30 seconds, until the Attention and Ready lights illuminate.

4.

Release the Go button.

NOTE

If the Attention , Ready , and Go lights illuminate before you release the Go button, start again at step 1.

5.

The Ready light starts blinking, indicating that the device is performing a continuous self-test.

To terminate the continuous self-test, press the Cancel button.

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Half self-test functional check

The half self-test check determines which printing process is malfunctioning.

1.

Print a Configuration page.

2.

Press the print-cartridge-door button after the paper advances halfway through the printer

(approximately five seconds after the motor begins rotating). The leading edge of the paper should have advanced past the print cartridge.

3.

Remove the print cartridge.

4.

Open the print cartridge drum shield to view the drum surface. If a dark and distinct toner image is present on the drum surface, assume that the first two functions of the electrophotographic process are functioning (image formation and development). Troubleshoot the failure as a transfer or fusing problem.

If there is no image on the photosensitive drum, perform these checks:

1.

Make sure you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge.

2.

Perform a drum rotation functional check to ensure that the drum is rotating.

3.

Perform a high-voltage contacts check.

Drum rotation functional check

The photosensitive drum, located in the print cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the main drive assembly.

NOTE

This test is especially important if refilled print cartridges have been used.

1.

Open the print-cartridge door.

2.

Remove the print cartridge.

3.

Mark the drive gear on the cartridge with a felt-tipped marker. Note the position of the mark.

4.

Install the print cartridge and close the print-cartridge door. The startup sequence should rotate the drum enough to move the mark.

5.

Open the print-cartridge door and inspect the gear that was marked in step 3. Verify that the mark moved.

If the mark did not move, inspect the main drive assembly to make sure that it is meshing with the print cartridge gears. If the drive gears appear functional and the drum does not move, replace the print cartridge.

Heating element check

Paper passes between the heating element and a soft pressure roller to fuse toner to the paper.

1.

Unplug the printer for at least ten minutes.

2.

Verify that the thermistor connector is seated into both the printer chassis and the ECU.

Diagnostic resources 173

3.

Remove the heating element connector from the ECU. To measure the continuity of the heating element, measure the resistance between the two pins at the end of the cable.

NOTE

Normal resistance is 25 ohms +/- 10 ohms for the 110 V printer and 80 ohms +/-

20 ohms for the 220 V printer.

If no resistance is measured, replace the fuser.

4.

Remove the thermistor connector, and then measure the resistance between J206 pins one and two and between J206 pins three and four.

NOTE

Normal resistance between both pairs of pins is 370K ohms +/- 50K ohms at 20°

C (68°F).

5.

If no resistance is measured, replace the fuser.

High-voltage contacts check

The high-voltage contacts in the printer must have a good connection with the contacts on the print cartridge to provide the necessary voltages for the electrophotographic processes.

Checking the print cartridge contacts

Remove the print cartridge and visually inspect the three connection points on the ends of the print cartridge: drum ground (1), charging (2), and developing roller (3). If one is dirty or corroded, clean the connection with isopropyl alcohol. If one is damaged, replace the print cartridge.

Figure 7-2

Print cartridge high-voltage connection points (right side)

Figure 7-3

Print cartridge high-voltage connection points (left side)

CAUTION

After removing the print cartridge, handle it only on the ends.

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Checking the high-voltage connector assembly

Visually inspect the cartridge connection points inside the printer to make sure that they are not dirty or corroded. If the pins are dirty, clean them with isopropyl alcohol.

ENWW Diagnostic resources 175

Network-setup problemsolving

If the computer cannot discover the networked HP LaserJet 2015 Series printer, perform the following steps:

1.

Check the cables to ensure that they are properly connected. Check all of the following connections: ł Power cables ł Cables between the printer and the hub or switch ł Cables between the hub or switch and the computer ł Cables to and from the modem or Internet connection, if applicable

2.

Verify that the computer network connections are working correctly (Windows only): ł On the Windows desktop, double-click My Network Places or Network Neighborhood.

ł Click the Entire Network link.

ł Click the Entire Contents link.

ł

Double-click one of the network icons, and make sure that some devices are listed.

3.

Verify that the network connection is active: ł Check the network light on the network (RJ-45) connector on the back of the printer.

ł If one of the lights is on solid, the printer is connected to the network.

ł

If both network lights are off, check the cable connections from the printer to the gateway, switch, or hub to ensure that the connections are secure.

ł If the connections are secure, turn off the power to the printer for at least 10 seconds, and then turn on the power to the printer.

4.

Print a Network Configuration page.

ł

On the Network Configuration page, see if a non-zero IP address is assigned to the printer.

ł

If the Network Configuration page does not have a valid, non-zero IP address, reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time.

After the Attention, Ready, and Go lights finish cycling, the printer returns to a Ready state and the reset is complete.

ł

Two minutes after the printer reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the printer.

ł If the IP address is still zeros, contact the network administrator.

176 Chapter 7 Problem solving ENWW

Reset the printer

NVRAM initialization

CAUTION

Only perform the following procedure if absolutely necessary. Performing an

NVRAM initialization resets some parameters that cannot be restored later.

NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to a default ROM value, depending on the variable. It also performs a system reset.

NVRAM initialization resets the following: ł

All menu settings to factory default values ł Factory settings such as formatter number, page counts, and factory paper settings

Use the following procedure to perform an NVRAM initialization.

1.

Turn the printer off.

2.

Press and hold down the Go button.

3.

Turn the printer on, and continue to hold the Go button for at least 20 seconds. During this process, the Go button, Attention, and Ready LEDs each turn on.

4.

Release the Go button.

The printer lights begin cycling. After the NVRAM initialization is complete, the printer returns to the ready state.

Super NVRAM initialization

This feature is similar to NVRAM initialization, except all of NVRAM is re-initialized (including the configuration parameters not reset by an NVRAM initialization).

Use the following procedure to perform an NVRAM initialization.

1.

Turn off the printer.

2.

Press and hold the Go button.

3.

Turn on the printer and continue to hold the Go button for at least 50 seconds. During this process, the Attention , Ready , Go lights turn on. Then the Attention and Ready lights turn off, leaving only the Go light illuminated.

4.

Release the Go button. The Go , Ready and Attention lights turn on.

5.

Press and hold the Go button. All lights turn off. During the next three seconds, the Go , Ready and Attention lights turn on in that order, one per second.

6.

Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.

ENWW Reset the printer 177

Network reset

A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.

Use the following procedure to perform a network reset.

1.

Turn off the printer.

2.

Press and hold the Job Cancel button.

3.

Turn on the printer and continue to hold the Job Cancel button for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.

4.

Release the Job Cancel button. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.

NOTE

If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.

Cold reset

A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike

NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.

NOTE

A cold reset also resets all the HP Jetdirect settings as well as the printer settings.

Use the following procedure to perform a cold reset.

1.

Turn off the printer.

2.

Press and hold the Go button.

3.

Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.

4.

Release the Go button.

NOTE

If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.

The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.

178 Chapter 7 Problem solving ENWW

Troubleshooting tools and reference diagrams

Repetitive image defects

If the printer output has a consistent, repetitive defect, then use Table 7-6 Repetitive image defects on page 179 to determine which part needs to be replaced based on the measured distance between the repetitions of the defect.

Table 7-6

Repetitive image defects

Distance between identical defects

Dirty or damaged roller

37.7 mm (1.48 inches)

43.0 mm (1.69 inches)

44.0 mm (1.73 inches)

46.2 mm (1.82 inches)

56.5 mm (2.22 inches)

69.0 mm (2.72 inches)

75.4 mm (2.97 inches)

Primary charging roller

Registration roller

Developing cylinder

Transfer roller

Fuser film

Pressure roller

Photosensitive drum

Solution

Replace the print cartridge.

Replace the registration assembly.

Replace the print cartridge.

Replace the transfer roller.

Replace the fuser.

Replace the fuser.

Replace the print cartridge.

ENWW Troubleshooting tools and reference diagrams 179

General timing chart

Figure 7-4

General timing chart

180 Chapter 7 Problem solving ENWW

Circuit diagram

ENWW

Figure 7-5

Circuit diagram (1 of 2)

Troubleshooting tools and reference diagrams 181

Figure 7-6

Circuit diagram (2 of 2)

182 Chapter 7 Problem solving ENWW

Solenoids

Figure 7-7

Solenoids

1

2

3

Duplex solenoid

Tray 1 pickup solenoid

Tray 2 pickup solenoid

ENWW Troubleshooting tools and reference diagrams 183

Switches and sensors

Figure 7-8

Switches and sensors

1

2

3

Interlock switch

Delivery sensor

Top-of-page sensor

184 Chapter 7 Problem solving ENWW

Rollers and pads

Figure 7-9

Rollers and pads

3

4

1

2

Transfer roller

Pressure roller

Pickup roller

Separation pad

ENWW Troubleshooting tools and reference diagrams 185

186 Chapter 7 Problem solving ENWW

8 Parts and diagrams

ł

Order parts and supplies ł Assembly locations ł Covers ł Internal assemblies ł Alphabetical parts list ł

Numerical parts list

ENWW 187

Order parts and supplies

Parts

Order replacement parts from the following Web sites: http://h30074.www3.hp.com/csn-aux/srvcdlvry/epdo/default/ePDOLogin.asp

(technicians) http://h20141.www2.hp.com/hpparts (customers)

Related documentation and software

Order documentation and software from the companies listed in the following table; some documentation and software is available at the following Web sites.

Table 8-1

Technical support Web sites http://www.hp.com/support

HP Customer Care Online

Software drivers, support documentation, and answers to frequently asked questions

HP Technical Training

(North America)

Classes and schedules http://education.itrc.hp.com/TrainerII/en-US/index.jsp

Supplies

Printer supplies are listed in this chapter. Consumables are available directly from HP at the following numbers.

ł US: 800-538-8787 ł

Canada: 800-387-3154 (in Toronto: 416-671-8383) ł United Kingdom: 0734-441212 ł

Germany: 0130-3322

Contact your local HP Parts Coordinator for other local phone numbers.

188 Chapter 8 Parts and diagrams ENWW

ENWW Order parts and supplies 189

Assembly locations

Figure 8-1

Assembly locations (1 of 2)

190 Chapter 8 Parts and diagrams ENWW

Table 8-2

Assembly locations (1 of 2)

Ref Description

Face-down gear assembly

Main drive assembly

Cassette

Registration assembly

Part number

RM1-1305-000

RM1-4253-000

RM1-4251-000

RM1-4244-000

Qty

1

ENWW Assembly locations 191

Figure 8-2

Assembly locations (2 of 2)

192 Chapter 8 Parts and diagrams ENWW

Table 8-3

Assembly locations (2 of 2)

Ref Description

Fuser assembly (110 V)

Fuser assembly (220 V)

Duplex-drive assembly

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)

ECU assembly (110 V)

ECU assembly (220 V)

Part number

RM1-4247-000

RM1-4248-000

RM1-4255-000

RM1-4258-000

RM1-4273-000

RM1-4273-000

Qty

1

ENWW Assembly locations 193

Covers

Figure 8-3

Covers

194 Chapter 8 Parts and diagrams ENWW

Table 8-4

Covers

8

9

6

7

10

11

4

5

2

3

Ref

1

1A

1B

Description

Top cover assembly

Holder, panel PCB

Screw, tap, binding head, M3x8

Left cover assembly

Cover, connector

Right cover assembly

Rear cover assembly (HP LJ P2015)

Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)

Label, stapler prohibition

Cover, front

Sheet, noise absorb

Sheet, noise absorb

Sheet, insulator

Part number

RM1-4272-000

RC2-0316-000

XB4-7300-809

RL1-1529-000

RC2-0332-000

RL1-1530-000

RM1-4277-000

RM1-4270-000

RC1-3794-000

RC2-0330-000

RC2-0312-000

RC2-0311-000

RC2-0314-000

1

1

1

1

2

1

1

1

1

1

1

2

Qty

1

ENWW Covers 195

Figure 8-4

Cartridge-door assembly

196 Chapter 8 Parts and diagrams ENWW

5

6

7

3

4

1

2

Table 8-5

Cartridge-door assembly

Ref Description

Cartridge-door assembly

Cover, multipurpose

Inner cover assembly

Spring, tension

M.P. lifting-plate assembly

Expansion-tray assembly

Hinge, multipurpose, right

Hinge, multipurpose, left

Part number

RM1-4266-000

RM2-0407-000

RM1-4267-000

RU5-2895-000

RM1-4268-000

RM1-4269-000

RC2-0422-000

RC2-0421-000

1

1

2

1

1

1

1

Qty

1

ENWW Covers 197

Internal assemblies

Figure 8-5

Internal components (1 of 4)

198 Chapter 8 Parts and diagrams ENWW

ENWW

27

28

29

30

23

24

25

26

31

32

33

Table 8-6

Internal components (1 of 4)

12

13

14

15

8

9

10

11

6

7

4

5

2

3

Ref

1

20

21

22

16

17

18

19

Description

Roller, face-down

Paper pick-up gear assembly

Paper-feed guide assembly

Bushing, right

Bushing, left

Bushing

Shaft, paper pick-up drive

Flag, paper-sensing

Roller, idler

Arm, idler roller

Flag, M.P. sensor

Base, separation pad

Spring, compression

Spring compression

Spring, tension

M.P. sensor PCB assembly

Holder, M.P. sensor

Screw, tap, binding head, M3x8

Roller, paper pickup idler

Roller, paper pick-up

Pad, M.P. separation

Paper-retaining assembly (HP LJ P2015d, P2015dn, and

P2015x)

Paper retaining assembly (HP LJ P2015)

Bushing

Link, gear release

Gear, 29T

Gear, 19T

Guide, cable

Guide, reverse

Screw, RS, M3x6

Screw, tap, M3x6

Screw, RS, M3x8

Screw, tapping, truss head, M4x10

Part number

RL1-0527-000

RM1-1301-000

RM1-4263-000

RB2-2895-000

RB2-2896-000

RB2-2897-000

RC1-3471-000

RC1-3472-000

RC1-3481-000

RC1-3482-000

RC2-0415-000

RC2-0419-000

RU5-2323-000

RU5-2894-000

RU5-2898-000

RM1-4162-000

RC2-0414-000

XB4-7300-809

RC1-3470-000

RL1-0540-000

RL1-1524-000

RM1-4265-000

RM1-4276-000

RC1-3665-000

RC1-3668-000

RU5-0331-000

RU5-0332-000

RC2-1569-000

RC2-0323-000

XA9-1495-000

XA9-1503-000

XA9-1504-000

XB4-7401-005

1

1

1

2

2

1

1

2

1

1

1

1

1

1

Qty

1

1

1

1

1

2

1

1

1

7

1

1

1

1

1

2

6

1

1

Internal assemblies 199

Figure 8-6

Internal components (2 of 4)

200 Chapter 8 Parts and diagrams ENWW

ENWW

30

31

32

26

27

28

29

Table 8-7

Internal components (2 of 4)

12

13

13

14

8

9

10

11

6

7

4

5

2

3

Ref

1

19

20

21

22

23

15

16

17

18

24

25

Description

Guide, cartridge, right lower

Duct

Guide, cable

Cam

Guide, cassette, right rear

Guide, cartridge, right upper

Guide, shutter, front

Guide, cassette, right center 1

Guide, cassette, right center 2

Guide, shutter, rear

Holder, switch

Screw, RS, M3x8

Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)

Screw, RS, M3x6 (HP LJ P2015)

Screw, RS, M3x6

Screw, toothed washer, M4x6

Motor, DC

Guide, cassette, right front

Inlet/switch cable assembly

Scanner assembly

Plate, solenoid holder

Cam, right

Stopper

Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Spring, compression

Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and

P2015x)

Plate, grounding

Arm, cam

Arm, link

Holder, fan

Arm, tag

Duct

Holder, drawer connector

Part number

RC2-0346-000

RC2-0351-000

RC2-0397-000

RC2-0410-000

RC2-0416-000

RC2-0426-000

RC2-0428-000

RC1-3456-000

RC1-3457-000

RC1-3535-000

RC1-3727-000

XA9-1504-000

XA9-1495-000

XA9-1495-000

XA9-1561-000

XB2-7400-606

RK2-1567-000

RL1-0517-000

RM1-4169-000

RM1-4262-000

RC1-3459-000

RC1-3546-000

RC1-3580-000

RM1-1262-000

RU5-2335-000

RC2-0347-000

RC2-1568-000

RC2-0405-000

RC2-0406-000

RC2-0349-000

RC2-0392-000

RC2-0354-000

RC2-0396-000

1

1

1

1

1

1

1

1

1

7

1

8

10

1

1

1

1

1

1

1

1

1

1

Qty

1

1

1

1

1

1

1

1

1

1

Internal assemblies 201

36

37

38

39

Ref

33

34

35

40

41

Description

Connector, drawer

Fan

Screw, tap, M3x6

Screw, tap, M3x8

Screw, tap, binding head, M3x8

Rod, grounding

Cable, memory tag

Solenoid (HP LJ P2015d, P2015dn, and P2015x)

Solenoid (HP LJ P2015)

Part number

VS1-7258-007

RK2-1589-000

XA9-1503-000

XA9-1648-000

XB4-7300-809

RC2-0350-000

RM1-4163-000

RK2-0420-000

RK2-0424-000

1

1

4

1

1

1

1

3

Qty

1

202 Chapter 8 Parts and diagrams ENWW

ENWW Internal assemblies 203

Figure 8-7

Internal components (3 of 4)

204 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-8

Internal components (3 of 4)

24

25

26

27

28

29

20

21

22

23

16

17

18

19

12

13

14

15

8

9

10

11

6

7

4

5

2

3

Ref

1

Description

Cover, drum

Plate, drum grounding

Plate, transfer grounding

Spring, grounding

Spring, transfer, right

Cover, registration gear

Screw, tapping, truss head, M4x10

Spring, compression

Spring, contact

Bushing

Bushing

Eliminator, static charge

Guide, transfer front

Roller, transfer

Plate, registration grounding

Gear, 33T

Spring, compression

Spring, compression

Screw, with washer, M3x8

Screw, with washer, M4x12

Screw, tap, binding head, M3x8

Sheet, registration damper

Top sensor assembly

Paper-width sensor assembly

Registration assembly

Screw, RS, M3x8

Shutter link assembly

Label, transfer guide open

Paper-sensor PCB assembly

1

1

1

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

7

1

1

1

1

Qty

1

RU5-0320-000

RU5-2144-000

RU5-2338-000

XA9-1420-000

XA9-1422-000

XB4-7300-809

RC1-3695-000

RM1-1283-000

RM1-4245-000

RM1-4244-000

XA9-1504-000

RM1-1321-000

RC1-3796-000

RM1-4159-000

Part number

RC1-3563-000

RC1-3565-000

RC1-3698-000

RC1-3700-000

RC1-3702-000

RC1-3708-000

XB4-7401-005

RC1-3736-000

RC2-0344-000

RC2-0356-000

RC2-0357-000

RC2-0358-000

RC2-0359-000

RM1-4279-000

RC2-0384-000

Internal assemblies 205

Figure 8-8

Internal components (4 of 4)

206 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-9

Internal components (4 of 4)

28

29

30

31

24

25

26

27

32

33

34

20

21

22

23

16

17

18

19

12

13

14

15

8

9

10

11

6

7

4

5

2

3

Ref

1

Description

Roller, M.P. paper pick-up

Side plate, M.P. drive

Guide, cassette, left center 1

Guide, cassette, left center 2

Guide, cassette, left rear

Lever, cartridge contact

Spring, torsion

Spring, contact

Guide, cartridge, left lower

Holder contact

Guide, F.F.C

Sheet, plate bottom

Guide, cassette, left front

Paper pick-up gear assembly

Plate, drum grounding

Arm lock

Bushing

Roller

Spring, compression

Gear, 19T

Gear, 26T

Gear, 14T

Holder, M.P. solenoid

Guide, cartridge font

Guide, M.P. cable

Guide, cartridge, left upper

Spring, torsion

Guide, F.F.C

Spring, grounding

Holder, paper pick-up roller

Cam, M.P., left

Cam, M.P., right

Cover, paper pick-up roller

Microswitch

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

Qty

1

Internal assemblies 207

RC1-3561-000

RC1-3562-000

RC1-0950-000

RU5-2337-000

RU5-0927-000

RU5-0928-000

RU5-0929-000

RC2-0334-000

RC2-0340-000

RC2-0335-000

RC2-0425-000

RC2-0427-000

RC2-0424-000

RC1-0944-000

RC2-0386-000

RC2-0387-000

RC2-0388-000

RC2-0420-000

RK2-0534-000

Part number

RL1-1525-000

RL1-1531-000

RC1-3461-000

RC1-3462-000

RC1-3463-000

RC1-3542-000

RC1-3543-000

RC1-3719-000

RC2-0339-000

RC2-0342-000

RC2-0423-000

RC2-1578-000

RL1-0518-000

RM1-4275-000

RC1-3541-000

Ref

35

36

37

38

Description

Screw, RS, M3x6

Screw, RS, M3x8

Cap, continuity

Solenoid

Part number

XA9-1495-000

XA9-1504-000

RA0-1068-000

RK2-1587-000

6

1

Qty

6

1

208 Chapter 8 Parts and diagrams ENWW

ENWW Internal assemblies 209

Figure 8-9

ECU assembly

210 Chapter 8 Parts and diagrams ENWW

Table 8-10

ECU assembly

Ref Description

ECU assembly (110 V)

ECU assembly (220 V)

Part number

RM1-4273-000

RM1-4274-000

Qty

1

1

ENWW Internal assemblies 211

Figure 8-10

Main drive assembly

212 Chapter 8 Parts and diagrams ENWW

Table 8-11

Main drive assembly

Ref Description

Main drive assembly

Part number

RM1-4253-000

Qty

1

ENWW Internal assemblies 213

Figure 8-11

Fuser assembly

214 Chapter 8 Parts and diagrams ENWW

ENWW

29

30

31

32

25

26

27

28

21

22

23

24

17

18

19

20

13

14

15

16

9

10

11

12

7

8

5

6

3

4

1

2

Table 8-12

Fuser assembly

Ref Description

Fuser assembly (110 V)

Fuser assembly (220 V)

Spring, tension

Retainer, spring

Side plate, fixing, right

Side plate, fixing, left

Plate, fixing reinforcement

Guide, fixing, upper

Guide, paper separate, lower

Flag, paper delivery sensor

Spring, torsion

Bushing

Lever, pressure release, right

Lever, pressure release, left

Lever, pressure-release sensor, right

Lever, pressure release sensor, left

Flag, intertwine prevention

Plate, pressure, right

Plate, pressure, left

Spring, compression

Holder, leaf spring

Ring, conductive rubber

Roller, face-up

Delivery sensor PCB assembly

Gear, 17T

Frame, fixing

Guide, fixing entrance

Bushing

Bushing

Needle, fixing static charge

Holder, separate lower guide

Cover, fixing

Sheet, fixing bottom

Spring, compression

1

1

1

1

1

1

1

1

1

1

2

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

Qty

1

Internal assemblies 215

RC1-3619-000

RC1-3622-000

RC1-3623-000

RC1-3624-000

RC1-3625-000

RC1-3627-000

RC1-3628-000

RC1-3633-000

RM1-1251-000

RU5-0330-000

RC2-0295-000

RC2-0296-000

RC2-0297-000

RC2-0298-000

RC2-0299-000

RC2-0429-000

RC2-0300-000

RC2-0431-000

RU5-2901-000

Part number

RM1-4247-000

RM1-4248-000

RA0-1090-000

RA0-1189-000

RC1-3604-000

RC1-3605-000

RC1-3606-000

RC1-3607-000

RC1-3611-000

RC1-3613-000

RC1-3614-000

RC1-3615-000

RC1-3616-000

RC1-3617-000

RC1-3618-000

36

37

38

39

Ref

33

34

35

Description

Screw, with washer, M4x12

Screw, tap, M3x6

Screw, tap, binding head, M3x8

Delivery frame assembly

Roller, pressure

Film guide assembly (110 V)

Film guide assembly (220 V)

Part number

XA9-1422-000

XA9-1503-000

XB4-7300-809

RM1-1291-000

RC2-0303-000

RM1-4249-000

RM1-4250-000

1

1

1

1

Qty

1

10

1

216 Chapter 8 Parts and diagrams ENWW

ENWW Internal assemblies 217

Figure 8-12

Duplexing drive assembly

218 Chapter 8 Parts and diagrams ENWW

Table 8-13

Duplexing drive assembly

Ref

1

2

Description

Duplexing drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)

Part number

RM1-4255-000

RM1-4256-000

RM1-4257-000

1

1

Qty

1

ENWW Internal assemblies 219

Figure 8-13

Face-down gear assembly

220 Chapter 8 Parts and diagrams ENWW

Table 8-14

Face-down gear assembly

Ref Description

Face-down gear assembly

Part number

RM1-1305-000

Qty

1

ENWW Internal assemblies 221

Figure 8-14

Cassette assembly

222 Chapter 8 Parts and diagrams ENWW

ENWW

13

14

15

16

17

9

10

11

12

7

8

5

6

3

4

1

2

Table 8-15

Cassette assembly

Ref Description

Cassette

Cassette body assembly

Cassette cover assembly

Back end limit assembly

Plate, lifter

Left paper side-end assembly

Right paper side-end assembly

Separation pad assembly

Screw, M4x10

Spring, compression

Gear, 10T

Spring, grounding

Spring, tension

Lock, lifter plate

Stopper, claw

Stopper, cassette left

Spring, compression

Stopper, cassette right

Part number

RM1-4251-000

RC1-3483-000

RM1-4252-000

RM1-1295-000

RL1-0522-000

RM1-1296-000

RM1-1297-020

RM1-1298-000

XB4-7401-005

RC1-3489-000

RU5-0328-000

RC1-3492-000

RU5-2324-000

RC1-3490-000

RC1-4198-000

RC1-3508-000

RU5-2327-000

RC1-3507-000

1

2

1

1

2

1

1

2

1

2

1

1

1

1

1

1

1

Qty

1

Internal assemblies 223

Figure 8-15

Duplexing assembly

224 Chapter 8 Parts and diagrams ENWW

Table 8-16

Duplexing assembly

Ref Description

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)

Part number

RM1-4258-000

Qty

1

ENWW Internal assemblies 225

Figure 8-16

PCB assembly locations

226 Chapter 8 Parts and diagrams ENWW

Table 8-17

PCB assembly locations

1

2

Ref

1

Description

ECU assembly (110 V)

ECU assembly (220 V)

Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Part number

RM1-4273-000

RM1-4274-000

RM1-1262-000

1

1

Qty

1

ENWW Internal assemblies 227

Alphabetical parts list

Table 8-18

Alphabetical parts list

Description

Arm lock

Arm, cam

Arm, idler roller

Arm, link

Arm, tag

Back end limit assembly

Base, separation pad

Bushing

Bushing

Bushing

Bushing

Bushing

Bushing

Bushing

Bushing

Bushing, left

Bushing, right

Cable, memory tag

Cam

Cam, M.P., left

Cam, M.P., right

228 Chapter 8 Parts and diagrams

RC1-3665-000

RC2-0356-000

RC2-0357-000

RC1-3562-000

RC1-3615-000

RC2-0297-000

RC2-0298-000

RB2-2896-000

RB2-2895-000

RM1-4163-000

RC2-0410-000

RC2-0387-000

RC2-0388-000

Part number

RC1-3561-000

RC2-0405-000

RC1-3482-000

RC2-0406-000

RC2-0392-000

RM1-1295-000

RC2-0419-000

RB2-2897-000

Table and page

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Cassette assembly on page 223

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

ENWW

ENWW

Table 8-18

Alphabetical parts list (continued)

Description

Cam, right

Cap, continuity

Cartridge-door assembly

Cassette

Cassette

Cassette body assembly

Cassette cover assembly

Connector, drawer

Cover, connector

Cover, drum

Cover, fixing

Cover, front

Cover, multipurpose

Part number

RC1-3546-000

RA0-1068-000

RM1-4266-000

RM1-4251-000

RM1-4251-000

RC1-3483-000

RM1-4252-000

VS1-7258-007

RC2-0332-000

RC1-3563-000

RC2-0300-000

RC2-0330-000

RM2-0407-000

Cover, paper pick-up roller

Cover, registration gear

RC2-0420-000

RC1-3708-000

Delivery frame assembly

Delivery sensor PCB assembly

Duct

Duct

RM1-1291-000

RM1-1251-000

RC2-0351-000

RC2-0354-000

RM1-1262-000 Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Duplex-drive assembly

RM1-1262-000

RM1-4255-000

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) RM1-4258-000

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x) RM1-4258-000

Table and page

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Cartridge-door assembly on page 197

Assembly locations (1 of 2) on page 191

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Internal components (2 of 4) on page 201

Covers on page 195

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Covers on page 195

Cartridge-door assembly on page 197

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

PCB assembly locations on page 227

Assembly locations (2 of 2) on page 193

Duplexing assembly on page 225

Assembly locations (2 of 2) on page 193

Alphabetical parts list 229

Table 8-18

Alphabetical parts list (continued)

Description

Duplexing drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

ECU assembly (110 V)

ECU assembly (110 V)

ECU assembly (110 V)

ECU assembly (220 V)

ECU assembly (220 V)

ECU assembly (220 V)

Eliminator, static charge

Expansion-tray assembly

Face-down gear assembly

Face-down gear assembly

Fan

Film guide assembly (110 V)

Film guide assembly (220 V)

Flag, intertwine prevention

Flag, M.P. sensor

Flag, paper delivery sensor

Flag, paper-sensing

Frame, fixing

Fuser assembly (110 V)

Fuser assembly (110 V)

Fuser assembly (220 V)

Fuser assembly (220 V)

Gear, 10T

Gear, 14T

Part number

RM1-4255-000

RM1-4273-000

RM1-4273-000

RM1-4273-000

RM1-4273-000

RM1-4274-000

RM1-4274-000

RC2-0358-000

RM1-4269-000

RM1-1305-000

RM1-1305-000

RK2-1589-000

RM1-4249-000

RM1-4250-000

RC1-3622-000

RC2-0415-000

RC1-3613-000

RC1-3472-000

RC2-0295-000

RM1-4247-000

RM1-4247-000

RM1-4248-000

RM1-4248-000

RU5-0328-000

RU5-0929-000

Table and page

Duplexing drive assembly on page 219

Assembly locations (2 of 2) on page 193

ECU assembly on page 211

PCB assembly locations on page 227

Assembly locations (2 of 2) on page 193

ECU assembly on page 211

PCB assembly locations on page 227

Internal components (3 of 4) on page 205

Cartridge-door assembly on page 197

Assembly locations (1 of 2) on page 191

Face-down gear assembly on page 221

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Assembly locations (2 of 2) on page 193

Fuser assembly on page 215

Assembly locations (2 of 2) on page 193

Fuser assembly on page 215

Cassette assembly on page 223

Internal components (4 of 4) on page 207

230 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-18

Alphabetical parts list (continued)

Description

Gear, 17T

Gear, 19T

Gear, 19T

Gear, 26T

Gear, 29T

Gear, 33T

Guide, cable

Guide, cable

Guide, cartridge font

Guide, cartridge, left lower

Guide, cartridge, left upper

Guide, cartridge, right lower

Guide, cartridge, right upper

Guide, cassette, left center 1

Guide, cassette, left center 2

Guide, cassette, left front

Guide, cassette, left rear

Guide, cassette, right center 1

Guide, cassette, right center 2

Guide, cassette, right front

Guide, cassette, right rear

Guide, F.F.C

RC2-0346-000

RC2-0426-000

RC1-3461-000

RC1-3462-000

RL1-0518-000

RC1-3463-000

RC1-3456-000

RC1-3457-000

RL1-0517-000

RC2-0416-000

RC2-0423-000

Part number

RU5-0330-000

RU5-0332-000

RU5-0927-000

RU5-0928-000

RU5-0331-000

RU5-0320-000

RC2-1569-000

RC2-0397-000

RC2-0340-000

RC2-0339-000

RC2-0425-000

Table and page

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Internal components (3 of 4) on page 205

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Alphabetical parts list 231

Table 8-18

Alphabetical parts list (continued)

Description

Guide, F.F.C

Guide, fixing entrance

Guide, fixing, upper

Guide, M.P. cable

Guide, paper separate, lower

Guide, reverse

Guide, shutter, front

Guide, shutter, rear

Guide, transfer front

Hinge, multipurpose, left

Hinge, multipurpose, right

Holder contact

Holder, drawer connector

Holder, fan

Holder, leaf spring

Holder, M.P. sensor

Holder, M.P. solenoid

Holder, panel PCB

Holder, paper pick-up roller

Holder, separate lower guide

Holder, switch

Inlet/switch cable assembly

Inner cover assembly

Label, stapler prohibition

232 Chapter 8 Parts and diagrams

RC2-0349-000

RC1-3627-000

RC2-0414-000

RC2-0334-000

RC2-0316-000

RC2-0386-000

RC2-0429-000

RC1-3727-000

RM1-4169-000

RM1-4267-000

RC1-3794-000

Part number

RC2-0424-000

RC2-0296-000

RC1-3607-000

RC2-0335-000

RC1-3611-000

RC2-0323-000

RC2-0428-000

RC1-3535-000

RC2-0359-000

RC2-0421-000

RC2-0422-000

RC2-0342-000

RC2-0396-000

Table and page

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Cartridge-door assembly on page 197

Cartridge-door assembly on page 197

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Covers on page 195

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Cartridge-door assembly on page 197

Covers on page 195

ENWW

ENWW

Table 8-18

Alphabetical parts list (continued)

Description

Label, transfer guide open

Left cover assembly

Left paper side-end assembly

Lever, cartridge contact

Lever, pressure release sensor, left

Lever, pressure release, left

Lever, pressure release, right

Lever, pressure-release sensor, right

Link, gear release

Lock, lifter plate

M.P. lifting-plate assembly

M.P. sensor PCB assembly

Main drive assembly

Main drive assembly

Microswitch

Motor, DC

RK2-0534-000

RK2-1567-000

Needle, fixing static charge

Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

Pad, M.P. separation

RC2-0299-000

RM1-4256-000

RL1-1524-000

Paper pick-up gear assembly

Paper pick-up gear assembly

RM1-1301-000

RM1-4275-000

Paper retaining assembly (HP LJ P2015)

Paper-feed guide assembly

Paper-retaining assembly (HP LJ P2015d, P2015dn, and

P2015x)

RM1-4276-000

RM1-4263-000

RM1-4265-000

Part number

RC1-3796-000

RL1-1529-000

RM1-1296-000

RC1-3542-000

RC1-3619-000

RC1-3617-000

RC1-3616-000

RC1-3618-000

RC1-3668-000

RC1-3490-000

RM1-4268-000

RM1-4162-000

RM1-4253-000

RM1-4253-000

Table and page

Internal components (3 of 4) on page 205

Covers on page 195

Cassette assembly on page 223

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Cassette assembly on page 223

Cartridge-door assembly on page 197

Internal components (1 of 4) on page 199

Assembly locations (1 of 2) on page 191

Main drive assembly on page 213

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Duplexing drive assembly on page 219

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Alphabetical parts list 233

Table 8-18

Alphabetical parts list (continued)

Description

Paper-sensor PCB assembly

Paper-width sensor assembly

Plate, drum grounding

Plate, drum grounding

Plate, fixing reinforcement

Plate, grounding

Plate, lifter

Plate, pressure, left

Plate, pressure, right

Plate, registration grounding

Plate, solenoid holder

Plate, transfer grounding RC1-3698-000

Rear cover assembly (HP LJ P2015)

Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)

Registration assembly

RM1-4277-000

RM1-4270-000

RM1-4244-000

Registration assembly

Retainer, spring

Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)

Right cover assembly

Right paper side-end assembly

Ring, conductive rubber

Rod, grounding

Roller

Roller, face-down

Roller, face-up

RM1-4244-000

RA0-1189-000

RM1-4257-000

RL1-1530-000

RM1-1297-020

RC1-3628-000

RC2-0350-000

RC1-0950-000

RL1-0527-000

RC1-3633-000

Part number

RM1-4159-000

RM1-4245-000

RC1-3565-000

RC1-3541-000

RC1-3606-000

RC2-1568-000

RL1-0522-000

RC1-3624-000

RC1-3623-000

RC2-0384-000

RC1-3459-000

Table and page

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Cassette assembly on page 223

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Covers on page 195

Covers on page 195

Assembly locations (1 of 2) on page 191

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Duplexing drive assembly on page 219

Covers on page 195

Cassette assembly on page 223

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Fuser assembly on page 215

234 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-18

Alphabetical parts list (continued)

Description

Roller, idler

Roller, M.P. paper pick-up

Roller, paper pick-up

Roller, paper pickup idler

Roller, pressure

Roller, transfer

Scanner assembly

Screw, M4x10

Screw, RS, M3x6

Screw, RS, M3x6

Screw, RS, M3x6

Screw, RS, M3x6 (HP LJ P2015)

Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)

Screw, RS, M3x8

Screw, RS, M3x8

Screw, RS, M3x8

Screw, RS, M3x8

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Screw, tap, M3x6

Part number

RC1-3481-000

RL1-1525-000

RL1-0540-000

RC1-3470-000

RC2-0303-000

RM1-4279-000

RM1-4262-000

XB4-7401-005

XA9-1495-000

XA9-1561-000

XA9-1495-000

XA9-1495-000

XA9-1495-000

XA9-1504-000

XA9-1504-000

XA9-1504-000

XA9-1504-000

XB4-7300-809

XB4-7300-809

XB4-7300-809

XB4-7300-809

XB4-7300-809

XA9-1503-000

Table and page

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Cassette assembly on page 223

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Covers on page 195

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Alphabetical parts list 235

236

Table 8-18

Alphabetical parts list (continued)

Description

Screw, tap, M3x6

Screw, tap, M3x6

Screw, tap, M3x8

Screw, tapping, truss head, M4x10

Screw, tapping, truss head, M4x10

Screw, toothed washer, M4x6

Screw, with washer, M3x8

Screw, with washer, M4x12

Screw, with washer, M4x12

Separation pad assembly

Shaft, paper pick-up drive

Sheet, fixing bottom

Sheet, insulator

Sheet, noise absorb

Sheet, noise absorb

Sheet, plate bottom

Sheet, registration damper

Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and

P2015x)

Shutter link assembly

Side plate, fixing, left

Side plate, fixing, right

Side plate, M.P. drive

Solenoid

Solenoid (HP LJ P2015)

Solenoid (HP LJ P2015d, P2015dn, and P2015x)

RC2-0431-000

RC2-0314-000

RC2-0312-000

RC2-0311-000

RC2-1578-000

RC1-3695-000

RC2-0347-000

RM1-1321-000

RC1-3605-000

RC1-3604-000

RL1-1531-000

RK2-1587-000

RK2-0424-000

RK2-0420-000

Part number

XA9-1503-000

XA9-1503-000

XA9-1648-000

XB4-7401-005

XB4-7401-005

XB2-7400-606

XA9-1420-000

XA9-1422-000

XA9-1422-000

RM1-1298-000

RC1-3471-000

Chapter 8 Parts and diagrams

Table and page

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Cassette assembly on page 223

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Covers on page 195

Covers on page 195

Covers on page 195

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

ENWW

ENWW

Table 8-18

Alphabetical parts list (continued)

Description

Spring compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring, contact

Spring, contact

Spring, grounding

Spring, grounding

Spring, grounding

Spring, tension

Spring, tension

Spring, tension

Spring, tension

Spring, torsion

Spring, torsion

Spring, torsion

RU5-2327-000

RC2-0344-000

RC1-3719-000

RC1-3700-000

RC1-0944-000

RC1-3492-000

RU5-2895-000

RU5-2898-000

RA0-1090-000

RU5-2324-000

RC1-3543-000

RC2-0427-000

RC1-3614-000

Part number

RU5-2894-000

RU5-2323-000

RU5-2335-000

RC1-3736-000

RU5-2144-000

RU5-2338-000

RU5-2337-000

RC1-3625-000

RU5-2901-000

RC1-3489-000

Table and page

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Fuser assembly on page 215

Cassette assembly on page 223

Cassette assembly on page 223

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Cassette assembly on page 223

Cartridge-door assembly on page 197

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Cassette assembly on page 223

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Alphabetical parts list 237

Table 8-18

Alphabetical parts list (continued)

Description

Spring, transfer, right

Stopper

Stopper, cassette left

Stopper, cassette right

Stopper, claw

Top cover assembly

Top sensor assembly

Part number

RC1-3702-000

RC1-3580-000

RC1-3508-000

RC1-3507-000

RC1-4198-000

RM1-4272-000

RM1-1283-000

Table and page

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Covers on page 195

Internal components (3 of 4) on page 205

238 Chapter 8 Parts and diagrams ENWW

Numerical parts list

Table 8-19

Numerical parts list

Part number

RA0-1068-000

Description

Cap, continuity

RC1-3462-000

RC1-3463-000

RC1-3470-000

RC1-3471-000

RC1-3472-000

RC1-3481-000

RC1-3482-000

RC1-3483-000

RC1-3489-000

RA0-1090-000

RA0-1189-000

RB2-2895-000

RB2-2896-000

RB2-2897-000

RC1-0944-000

RC1-0950-000

RC1-3456-000

RC1-3457-000

RC1-3459-000

RC1-3461-000

Spring, tension

Retainer, spring

Bushing, right

Bushing, left

Bushing

Spring, grounding

Roller

Guide, cassette, right center 1

Guide, cassette, right center 2

Plate, solenoid holder

Guide, cassette, left center 1

Guide, cassette, left center 2

Guide, cassette, left rear

Roller, paper pickup idler

Shaft, paper pick-up drive

Flag, paper-sensing

Roller, idler

Arm, idler roller

Cassette body assembly

Spring, compression

ENWW

Table and page

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Cassette assembly on page 223

Cassette assembly on page 223

Numerical parts list 239

Table 8-19

Numerical parts list (continued)

Part number Description

RC1-3490-000 Lock, lifter plate

RC1-3561-000

RC1-3562-000

RC1-3563-000

RC1-3565-000

RC1-3580-000

RC1-3604-000

RC1-3605-000

RC1-3606-000

RC1-3607-000

RC1-3611-000

RC1-3613-000

RC1-3614-000

RC1-3615-000

RC1-3616-000

RC1-3617-000

RC1-3618-000

RC1-3619-000

RC1-3492-000

RC1-3507-000

RC1-3508-000

RC1-3535-000

RC1-3541-000

RC1-3542-000

RC1-3543-000

RC1-3546-000

Spring, grounding

Stopper, cassette right

Stopper, cassette left

Guide, shutter, rear

Plate, drum grounding

Lever, cartridge contact

Spring, torsion

Cam, right

Arm lock

Bushing

Cover, drum

Plate, drum grounding

Stopper

Side plate, fixing, right

Side plate, fixing, left

Plate, fixing reinforcement

Guide, fixing, upper

Guide, paper separate, lower

Flag, paper delivery sensor

Spring, torsion

Bushing

Lever, pressure release, right

Lever, pressure release, left

Lever, pressure-release sensor, right

Lever, pressure release sensor, left

240 Chapter 8 Parts and diagrams

Table and page

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

ENWW

ENWW

RC1-3695-000

RC1-3698-000

RC1-3700-000

RC1-3702-000

RC1-3708-000

RC1-3719-000

RC1-3727-000

RC1-3736-000

RC1-3794-000

RC1-3796-000

RC1-4198-000

RC2-0295-000

RC2-0296-000

RC2-0297-000

RC2-0298-000

RC2-0299-000

RC2-0300-000

RC2-0303-000

Table 8-19

Numerical parts list (continued)

Part number Description

RC1-3622-000

RC1-3623-000

RC1-3624-000

RC1-3625-000

RC1-3627-000

RC1-3628-000

RC1-3633-000

RC1-3665-000

Flag, intertwine prevention

Plate, pressure, right

Plate, pressure, left

Spring, compression

Holder, leaf spring

Ring, conductive rubber

Roller, face-up

Bushing

RC1-3668-000 Link, gear release

Sheet, registration damper

Plate, transfer grounding

Spring, grounding

Spring, transfer, right

Cover, registration gear

Spring, contact

Holder, switch

Spring, compression

Label, stapler prohibition

Label, transfer guide open

Stopper, claw

Frame, fixing

Guide, fixing entrance

Bushing

Bushing

Needle, fixing static charge

Cover, fixing

Roller, pressure

Table and page

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Covers on page 195

Internal components (3 of 4) on page 205

Cassette assembly on page 223

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Numerical parts list 241

RC2-0351-000

RC2-0354-000

RC2-0356-000

RC2-0357-000

RC2-0358-000

RC2-0359-000

RC2-0384-000

RC2-0339-000

RC2-0340-000

RC2-0342-000

RC2-0344-000

RC2-0346-000

RC2-0347-000

RC2-0349-000

RC2-0350-000

Table 8-19

Numerical parts list (continued)

Part number Description

RC2-0311-000

RC2-0312-000

RC2-0314-000

RC2-0316-000

RC2-0323-000

Sheet, noise absorb

Sheet, noise absorb

Sheet, insulator

Holder, panel PCB

Guide, reverse

RC2-0330-000

RC2-0332-000

RC2-0334-000

RC2-0335-000

Cover, front

Cover, connector

Holder, M.P. solenoid

Guide, M.P. cable

Guide, cartridge, left lower

Guide, cartridge font

Holder contact

Spring, contact

Guide, cartridge, right lower

Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and

P2015x)

Holder, fan

Rod, grounding

Duct

Duct

Bushing

Bushing

Eliminator, static charge

Guide, transfer front

Plate, registration grounding

Table and page

Covers on page 195

Covers on page 195

Covers on page 195

Covers on page 195

Internal components (1 of 4) on page 199

Covers on page 195

Covers on page 195

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

242 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-19

Numerical parts list (continued)

Part number Description

RC2-0386-000 Holder, paper pick-up roller

RC2-0414-000

RC2-0415-000

RC2-0416-000

RC2-0419-000

RC2-0420-000

RC2-0421-000

RC2-0422-000

RC2-0423-000

RC2-0387-000

RC2-0388-000

RC2-0392-000

RC2-0396-000

RC2-0397-000

RC2-0405-000

RC2-0406-000

RC2-0410-000

RC2-0424-000

RC2-0425-000

RC2-0426-000

RC2-0427-000

RC2-0428-000

Cam, M.P., left

Cam, M.P., right

Arm, tag

Holder, drawer connector

Guide, cable

Arm, cam

Arm, link

Cam

Holder, M.P. sensor

Flag, M.P. sensor

Guide, cassette, right rear

Base, separation pad

Cover, paper pick-up roller

Hinge, multipurpose, left

Hinge, multipurpose, right

Guide, F.F.C

Guide, F.F.C

Guide, cartridge, left upper

Guide, cartridge, right upper

Spring, torsion

Guide, shutter, front

Table and page

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Cartridge-door assembly on page 197

Cartridge-door assembly on page 197

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Numerical parts list 243

RK2-1589-000

RL1-0517-000

RL1-0518-000

RL1-0522-000

RL1-0527-000

RL1-0540-000

RL1-1524-000

RL1-1525-000

RL1-1529-000

RL1-1530-000

RL1-1531-000

RM1-1251-000

RM1-1262-000

RM1-1262-000

RC2-1569-000

RC2-1578-000

RK2-0420-000

RK2-0424-000

RK2-0534-000

RK2-1567-000

RK2-1587-000

Table 8-19

Numerical parts list (continued)

Part number Description

RC2-0429-000

RC2-0431-000

RC2-1568-000

Holder, separate lower guide

Sheet, fixing bottom

Plate, grounding

Guide, cable

Sheet, plate bottom

Solenoid (HP LJ P2015d, P2015dn, and P2015x)

Solenoid (HP LJ P2015)

Microswitch

Motor, DC

Solenoid

Fan

Guide, cassette, right front

Guide, cassette, left front

Plate, lifter

Roller, face-down

Roller, paper pick-up

Pad, M.P. separation

Roller, M.P. paper pick-up

Left cover assembly

Right cover assembly

Side plate, M.P. drive

Delivery sensor PCB assembly

Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and

P2015x)

Table and page

Fuser assembly on page 215

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Cassette assembly on page 223

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Covers on page 195

Covers on page 195

Internal components (4 of 4) on page 207

Fuser assembly on page 215

Internal components (2 of 4) on page 201

PCB assembly locations on page 227

244 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-19

Numerical parts list (continued)

Part number Description

RM1-1283-000 Top sensor assembly

RM1-1291-000

RM1-1295-000

RM1-1296-000

RM1-1297-020

RM1-1298-000

RM1-1301-000

RM1-1305-000

RM1-1305-000

RM1-1321-000

RM1-4159-000

RM1-4162-000

RM1-4163-000

RM1-4169-000

RM1-4244-000

RM1-4244-000

RM1-4245-000

RM1-4247-000

RM1-4247-000

RM1-4248-000

RM1-4248-000

RM1-4249-000

RM1-4250-000

RM1-4251-000

Delivery frame assembly

Back end limit assembly

Left paper side-end assembly

Right paper side-end assembly

Separation pad assembly

Paper pick-up gear assembly

Face-down gear assembly

Face-down gear assembly

Shutter link assembly

Paper-sensor PCB assembly

M.P. sensor PCB assembly

Cable, memory tag

Inlet/switch cable assembly

Registration assembly

Registration assembly

Paper-width sensor assembly

Fuser assembly (110 V)

Fuser assembly (110 V)

Fuser assembly (220 V)

Fuser assembly (220 V)

Film guide assembly (110 V)

Film guide assembly (220 V)

Cassette

Table and page

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Cassette assembly on page 223

Internal components (1 of 4) on page 199

Assembly locations (1 of 2) on page 191

Face-down gear assembly on page 221

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Assembly locations (1 of 2) on page 191

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Assembly locations (2 of 2) on page 193

Fuser assembly on page 215

Assembly locations (2 of 2) on page 193

Fuser assembly on page 215

Fuser assembly on page 215

Fuser assembly on page 215

Assembly locations (1 of 2) on page 191

Numerical parts list 245

Table 8-19

Numerical parts list (continued)

Part number

RM1-4251-000

RM1-4252-000

RM1-4253-000

RM1-4253-000

RM1-4255-000

RM1-4255-000

RM1-4256-000

RM1-4257-000

RM1-4258-000

RM1-4258-000

RM1-4262-000

RM1-4263-000

RM1-4265-000

RM1-4266-000

RM1-4267-000

RM1-4268-000

RM1-4269-000

RM1-4270-000

RM1-4272-000

RM1-4273-000

RM1-4273-000

RM1-4273-000

RM1-4273-000

Description

Cassette

Cassette cover assembly

Main drive assembly

Main drive assembly

Duplex-drive assembly

Duplexing drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and

P2015x)

Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)

Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)

Scanner assembly

Paper-feed guide assembly

Paper-retaining assembly (HP LJ P2015d, P2015dn, and

P2015x)

Cartridge-door assembly

Inner cover assembly

M.P. lifting-plate assembly

Expansion-tray assembly

Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)

Top cover assembly

ECU assembly (110 V)

ECU assembly (220 V)

ECU assembly (110 V)

ECU assembly (110 V)

Table and page

Cassette assembly on page 223

Cassette assembly on page 223

Assembly locations (1 of 2) on page 191

Main drive assembly on page 213

Assembly locations (2 of 2) on page 193

Duplexing drive assembly on page 219

Duplexing drive assembly on page 219

Duplexing drive assembly on page 219

Assembly locations (2 of 2) on page 193

Duplexing assembly on page 225

Internal components (2 of 4) on page 201

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Cartridge-door assembly on page 197

Cartridge-door assembly on page 197

Cartridge-door assembly on page 197

Cartridge-door assembly on page 197

Covers on page 195

Covers on page 195

Assembly locations (2 of 2) on page 193

Assembly locations (2 of 2) on page 193

ECU assembly on page 211

PCB assembly locations on page 227

246 Chapter 8 Parts and diagrams ENWW

ENWW

Table 8-19

Numerical parts list (continued)

Part number Description

RM1-4274-000

RM1-4274-000

ECU assembly (220 V)

ECU assembly (220 V)

RM1-4275-000

RM1-4276-000

RM1-4277-000

RM1-4279-000

RM2-0407-000

RU5-0320-000

RU5-0328-000

RU5-0330-000

RU5-0331-000

RU5-0332-000

RU5-0927-000

RU5-0928-000

RU5-0929-000

RU5-2144-000

RU5-2323-000

RU5-2324-000

RU5-2327-000

RU5-2335-000

RU5-2337-000

RU5-2338-000

RU5-2894-000

Paper pick-up gear assembly

Paper retaining assembly (HP LJ P2015)

Rear cover assembly (HP LJ P2015)

Roller, transfer

Cover, multipurpose

Gear, 33T

Gear, 10T

Gear, 17T

Gear, 29T

Gear, 19T

Gear, 19T

Gear, 26T

Gear, 14T

Spring, compression

Spring, compression

Spring, tension

Spring, compression

Spring, compression

Spring, compression

Spring, compression

Spring compression

Table and page

ECU assembly on page 211

PCB assembly locations on page 227

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Covers on page 195

Internal components (3 of 4) on page 205

Cartridge-door assembly on page 197

Internal components (3 of 4) on page 205

Cassette assembly on page 223

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (1 of 4) on page 199

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (1 of 4) on page 199

Cassette assembly on page 223

Cassette assembly on page 223

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (3 of 4) on page 205

Internal components (1 of 4) on page 199

Numerical parts list 247

Table 8-19

Numerical parts list (continued)

Part number Description

RU5-2895-000 Spring, tension

RU5-2898-000

RU5-2901-000

VS1-7258-007

XA9-1420-000

XA9-1422-000

XA9-1422-000

XA9-1495-000

XA9-1495-000

XA9-1495-000

XA9-1495-000

XA9-1503-000

XA9-1503-000

XA9-1503-000

XA9-1504-000

XA9-1504-000

XA9-1504-000

XA9-1504-000

XA9-1561-000

XA9-1648-000

XB2-7400-606

XB4-7300-809

XB4-7300-809

Spring, tension

Spring, compression

Connector, drawer

Screw, with washer, M3x8

Screw, with washer, M4x12

Screw, with washer, M4x12

Screw, RS, M3x6

Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)

Screw, RS, M3x6 (HP LJ P2015)

Screw, RS, M3x6

Screw, tap, M3x6

Screw, tap, M3x6

Screw, tap, M3x6

Screw, RS, M3x8

Screw, RS, M3x8

Screw, RS, M3x8

Screw, RS, M3x8

Screw, RS, M3x6

Screw, tap, M3x8

Screw, toothed washer, M4x6

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Table and page

Cartridge-door assembly on page 197

Internal components (1 of 4) on page 199

Fuser assembly on page 215

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (4 of 4) on page 207

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Internal components (4 of 4) on page 207

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Internal components (2 of 4) on page 201

Covers on page 195

Internal components (1 of 4) on page 199

248 Chapter 8 Parts and diagrams ENWW

Table 8-19

Numerical parts list (continued)

Part number Description

XB4-7300-809 Screw, tap, binding head, M3x8

XB4-7300-809

XB4-7300-809

XB4-7401-005

XB4-7401-005

XB4-7401-005

Screw, tap, binding head, M3x8

Screw, tap, binding head, M3x8

Screw, tapping, truss head, M4x10

Screw, tapping, truss head, M4x10

Screw, M4x10

Table and page

Internal components (2 of 4) on page 201

Internal components (3 of 4) on page 205

Fuser assembly on page 215

Internal components (1 of 4) on page 199

Internal components (3 of 4) on page 205

Cassette assembly on page 223

ENWW Numerical parts list 249

250 Chapter 8 Parts and diagrams ENWW

A Accessory/Consumable addendum

This appendix provides information on the following topics: ł Consumables and accessories ł 10/100 networking print servers ł HP print cartridges ł DIMMs (memory or font)

ENWW 251

Consumables and accessories

Product name

Print cartridge

Print cartridge

Pickup roller

Pickup roller

Separation pad

Description

3,000-page print cartridge

7,000-page print cartridge

Tray 1 pickup roller

Tray 2 pickup roller

Separation pad for 250sheet feeder

Optional tray 3 250-sheet paper tray

HP LaserJet Family Print

Media Guide

Part number

Q7553A

Q7553X

CB366-67901

CB366-67902

RM1-1298-000CN

Q5931A http://www.hp.com/support/ ljpaperguide

10/100 networking print servers

Table A-1

HP LaserJet P2015 Series printer

Item and description

HP Jetdirect en3700 fast Ethernet print server

HP Jetdirect en2400 802.11g wireless external print server

(full featured, USB port)

Order number

J7942A

J7951A

252 Appendix A Accessory/Consumable addendum ENWW

HP print cartridges

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty.

NOTE

The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by Hewlett-Packard.

Storing print cartridges

Do not remove the print cartridge from its package until you are ready to use it, and minimize exposure to light.

Print cartridge life expectancy

The average cartridge yield is 3000 pages in accordance with ISO/IEC 19752. A replacement cartridge that has an average yield of 7000 pages in accordance with ISO/IEC 19752 is also available. Actual cartridge yield depends on specific use.

Saving toner

EconoMode is a feature that allows the printer to use less toner per page. Selecting this option may extend the life of the print cartridge and reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge. If print quality begins to degrade under these circumstances, you will need to install a new toner cartridge, even if there is toner supply remaining in the cartridge.

ENWW HP print cartridges 253

DIMMs (memory or font)

The following sections provide instructions for installing, testing, and removing DIMMs.

Install a DIMM

To install a DIMM, follow the instructions below:

CAUTION

Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM.

1.

Use the power switch to turn off the printer, and then unplug all of the cables and cords connected to the printer.

2.

Open the DIMM door.

3.

Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge.

254 Appendix A Accessory/Consumable addendum ENWW

4.

With the gold contacts facing upward, insert the DIMM in the DIMM seat and press the DIMM body in until the metal retaining pins click.

ENWW DIMMs (memory or font) 255

5.

Close the DIMM door.

6.

Reconnect all printer cables and cords, and then use the power switch to turn on the printer.

Test the DIMM installation

To test the DIMM installation, print a configuration page, and check the Total Memory specified on the page.

If all lights on the control panel are blinking, the DIMM installation was unsuccessful. Remove the

DIMM and reinstall it.

Remove a DIMM

To remove a DIMM, follow the instructions below:

CAUTION

Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM.

1.

Use the power switch to turn off the printer, and then unplug all of the cables and cords connected to the printer.

256 Appendix A Accessory/Consumable addendum ENWW

2.

Open the DIMM door.

3.

Unlock the DIMM retaining pins by pressing them outward.

ENWW DIMMs (memory or font) 257

4.

Grasp the DIMM on the bottom edge, and then remove the DIMM from the printer.

NOTE

Store the DIMM in an antistatic bag.

5.

Close the DIMM door.

6.

Reconnect all printer cables and cords, and then use the power switch to turn on the printer.

258 Appendix A Accessory/Consumable addendum ENWW

B Service and support

This appendix provides information on the following topics: ł Hardware service ł Extended warranty ł Guidelines for repacking the printer ł How to contact HP

ENWW 259

Hardware service

If your hardware fails during the warranty period, Hewlett-Packard offers the following support options: ł Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 business days, depending on your location.

ł

Hewlett-Packard authorized service provider: You can return the unit to a local authorized service dealer.

Extended warranty

HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer may purchase an HP Care Pack up to one year from the date of purchase of the

HP product. For more information, contact the HP Customer Care Service and Support group.

HP Care Pack options might be available after the standard warranty period has expired. Go to http://www.hpexpress-services.com/10467a/ and enter the product number to identify the HP Care

Pack options that are available for your product.

260 Appendix B Service and support ENWW

Guidelines for repacking the printer

Use the following guidelines when repacking the printer: ł If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly.

ł

Remove and keep any DIMMs (memory) installed in the printer.

CAUTION

Static electricity can damage DIMMs. When handling DIMMs, wear a grounded, antistatic wrist strap.

ł Remove and keep any cables, trays, and optional accessories installed in the printer.

ł

Remove and keep the print cartridge.

CAUTION

To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light.

ł If possible, use the original shipping container and packing material. Shipping damage as a

result of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer.

ł

Hewlett-Packard recommends that you insure the equipment for shipment.

How to contact HP

If you need to contact HP for service or support, use one of the following links: ł In the United States, go to http://www.hp.com/support/ljP2015/ .

ł

Worldwide, go to http://www.hp.com/ .

ENWW Guidelines for repacking the printer 261

262 Appendix B Service and support ENWW

C

Printer specifications

This appendix provides information on the following topics: ł

Environmental specifications ł Acoustic emissions ł

Electrical specifications ł Physical specifications ł

Printer capacities and ratings ł Memory specifications ł Port availability

ENWW 263

Environmental specifications

Operating environment

Storage environment

Printer plugged into an AC outlet: ł Temperature: 10° C to 32.5° C (50° F to 90.5° F) ł

Humidity: 20 to 80 percent (no condensation)

Printer unplugged from an AC outlet: ł

Temperature: 0° C to 40° C (32° F to 104° F) ł Humidity: 10 to 80 percent (no condensation)

NOTE

Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.

Acoustic emissions

Declared per ISO 9296

Table C-1

HP LaserJet P2015 printer

Sound power level

Sound pressure level bystander position

Printing (27 ppm): L

WAd

= 6.4 Bels A and 62 dB (A)

Ready (Sleep): Inaudible

Printing (27 ppm): L pAm

= 50 dB (A)

Ready (Sleep): Inaudible

NOTE

Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.

NOTE

Configuration tested: HP LaserJet P2015 base base unit, 26 ppm, standard tray, A4 paper, and simplex continuous print.

264 Appendix C Printer specifications ENWW

Electrical specifications

WARNING!

Power requirements are based on the country/region where the printer is sold.

Do not convert operating voltages. Doing so might damage the printer and void the product warranty.

Table C-2

HP LaserJet P2015 printer

Power requirements (110)

Power requirements (220)

Power consumption

Rated current

110-127 V (+/-10%), 50/60 Hz (+/-2)

220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz) ł During printing (27 ppm): 350 watts (average) ł

During Ready (Standby) and Sleep*: 7 Watts

* Instant-on fuser technology ł

Off: <0.1 watts ł

4.9 amps at 115 volts ł 2.9 amps at 230 volts

Table C-3

HP LaserJet P2015d printer, HP LaserJet P2015n printer, HP LaserJet P2015x printer

Power requirements (110)

Power requirements (220)

Power consumption

Rated current

110-127 V (+/-10%), 50/60 Hz (+/-2)

220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz) ł During printing (27 ppm): 350 watts (average) ł

During Ready (Standby) and Sleep*: 7 Watts

* Instant-on fuser technology ł

Off: <0.1 watts ł 4.9 amps at 115 volts ł

2.9 amps at 230 volts

ENWW Electrical specifications 265

Table C-4

HP LaserJet P2015dn printer

Power requirements (110)

Power requirements (220)

Power consumption

Rated current

110-127 V (+/-10%), 50/60 Hz (+/-2)

220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz) ł During printing (27 ppm): 350 watts (average) ł

During Ready (Standby) and Sleep*: 7 Watts

* Instant-on fuser technology ł

Off: <0.1 watts ł 4.9 amps at 115 volts ł 2.9 amps at 230 volts

NOTE

Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.

NOTE

The power reported is the highest value measured for monochrome printing using all standard voltages.

NOTE

The default time from Ready mode to Sleep mode and the recovery time from Sleep mode to the start of printing is less than 10 seconds because of the instant-on fusing.

NOTE

The heat dissipation in Ready mode is 25 BTU/hour.

266 Appendix C Printer specifications ENWW

Physical specifications

Dimensions ł

Width: 350 mm (16.8 inches) ł Depth: 361 mm (14.2 inches) ł

Height: 256 mm (10.0 inches)

HP LaserJet P2015 printer: 10.7 kg (23.6 lb) Weight (3,000-page cartridge installed)

NOTE

Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.

ENWW Physical specifications 267

Printer capacities and ratings

Print speed

Tray 2 capacity

Tray 1 capacity

Optional input tray (tray 3) capacity

Top (face down) output bin capacity

Minimum paper size

Maximum paper size

Media weight

Base memory

Upgrade memory expansion

Print resolution

Duty cycle

PCL

Postscript emulation

HP LaserJet P2015 printer: ł 27 ppm (letter), 26 ppm (A4) ł

First page out in as few as 8.5 seconds

250 sheets of regular weight 75 g/m

2

(20 lb) paper

50 sheets of regular weight 75 g/m

2

((20 lb)) paper

250 sheets of regular weight 75 g/m

2

(20 lb) paper

125 sheets of regular weight 75 g/m

2

(20 lb) paper

76 by 127 mm (3 by 5 inches)

216 by 356 mm (8.5 by 14 inches)

Output bin: 60 to 105 g/m

2

(16 to 28 lbs)

Straight through media path: 60 to 163 g/m

2

(16 to 43 lbs)

32 MB RAM

One DIMM slot available for a 32, 64, 128, or 256 MB RAM

DIMM ł

1200 dpi: This setting uses ProRes 1200 to provide fine-line detail at 1200 x 1200 dpi.

ł 1200 effective dpi: This setting provides 1200 dpi effective output quality using FastRes 1200.

ł

600 dpi: This setting provides 600 x 600 dpi output with

Resolution Enhancement technology (REt) for improved text.

ł 10,000 single-sided pages per month (maximum) ł 1,000 single-sided pages per month (average)

PCL 5e, PCL 6

HP postscript level 3 emulation

Memory specifications

Base memory

Upgrade memory expansion

Port availability

USB

Network

(networking-equipped models only)

32 MB RAM

100-pin, 66 MHz minimum speed

Compatible with High-speed USB 2.0 specifications

RJ-45, Ethernet 10/100

268 Appendix C Printer specifications ENWW

D Regulatory information

ENWW 269

FCC compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ł Reorient or relocate the receiving antenna.

ł Increase separation between equipment and receiver.

ł

Connect equipment to an outlet on a circuit different from that to which the receiver is located.

ł Consult your dealer or an experienced radio/TV technician.

NOTE

Any changes or modifications to the printer that are not expressly approved by

Hewlett-Packard could void the user's authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of

FCC rules.

270 Appendix D Regulatory information ENWW

Declaration of Conformity statements

Declaration of Conformity

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Manufacturer's Address:

Hewlett-Packard Company

11311 Chinden Boulevard,

Boise, Idaho 83714-1021, USA

declares that the product

Product Name:

Regulatory Model

3)

:

HP LaserJet P2015 Series

BOISB-0602-00

Product Options:

Including: Q5931A — Optional 250-Sheet Input Tray

ALL

Toner Cartridges: Q7553A / Q7553X

conforms to the following Product Specifications:

Safety:

EMC:

IEC 60950-1:2001 / EN 60950-1:2001 +A11

IEC 60825-1:1993 +A1 +A2/EN 60825-1:1994 +A1 +A2 Class 1 Laser/LED Product)

GB4943-2001

CISPR 22:1993 +A1 +A2/ EN 55022:1994 Class B

1)

EN 61000-3-2:2000

EN 61000-3-3:1995 / A1

EN 55024:1998 +A1 +A2

FCC Title 47 CFR, Part 15 Class B

2)

/ ICES-003, Issue 4

GB9254-1998, GB17625.1-2003

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).

Boise, Idaho 83714, USA

September 1, 2006

For Regulatory Topics ONLY, contact:

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards

Europe, Herrenberger Straße 140, Böblingen, D-71034, Germany, (FAX: +49-7031-14-3143)

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,

USA, (Phone: 208-396-6000)

ENWW Declaration of Conformity statements 271

Regulatory statements

Laser safety statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance

Standard according to the Radiation Control for Health and Safety Act of 1968.

Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING!

Using controls, making adjustments, or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements.

« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques (CEM). »

Korean EMI statement

272 Appendix D Regulatory information ENWW

ENWW

Laser statement for Finland

LASERTURVALLISUUS

LUOKAN 1 LASERLAITE

KLASS 1 LASER APPARAT

HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet P2015x,

HP LaserJet P2015dn -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.

Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.

Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

VAROITUS!

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNING!

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet P2015x,

HP LaserJet P2015dn -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.

Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO!

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

VARNING!

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:

Aallonpituus 785-800 nm

Teho 5 mW

Luokan 3B laser

Regulatory statements 273

274 Appendix D Regulatory information ENWW

E Warranty and licensing

ENWW 275

Hewlett-Packard limited warranty statement

HP PRODUCT

HP LaserJet P2015 Series printers

DURATION OF LIMITED WARRANTY

One year from date of purchase

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration,

(b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse,

(d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW,

THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER

WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR

A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE

YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR

ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,

CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN

CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY

PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY

STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

276 Appendix E Warranty and licensing ENWW

Hewlett-Packard software license agreement

ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS

SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE

LICENSE TERMS.

HP SOFTWARE LICENSE TERMS

The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard.

License Grant. Hewlett-Packard grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use," you may not allow more than the maximum number of authorized users to Use the Software concurrently.

Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party suppliers.

Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the

Software. Hewlett-Packard's third-party suppliers may protect their rights in the event of any violation of these License Terms.

Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software.

You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.

No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.

Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee.

The transferee must accept these License Terms as a condition to the transfer.

Termination. HP may terminate your license upon notice for failure to comply with any of these

License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.

Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.

U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015

(May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a)

(Jun 1987), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved.

ENWW Hewlett-Packard software license agreement 277

Limited warranty for print cartridge

NOTE

The following warranty applies to the print cartridge that came with this printer.

This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and the print samples) or contact HP customer support. At HP's option,

HP will either replace products that prove to be defective or refund your purchase price. TO THE

EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER

WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED

AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS

SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL (INCLUDING

LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR

OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE

EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN

ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS

PRODUCT TO YOU.

278 Appendix E Warranty and licensing ENWW

Index

Symbols/Numerics

10/100 networking and wireless

A

accessories, part numbers accessory error secondary messages acoustics

150

264 alerts, setting up 29 media-size selector 5

252 automatic two-sided path door, rear 5 automatic two-sided printing

B

print servers 252 back cover, removing blank pages block diagram

153

70

87 button, print-cartridge-door 4

C

card stock guidelines for using 11 cartridge door, removing 134 cartridges drum rotation check 173 part numbers 252

Cassette assembly, part numbers 222 checks drum rotation 173 engine 172 half-self-test 173 heating element 173 high-voltage power supply 174 circuit diagram 181 classes 188 cleaning high-voltage connection points 175 high-voltage contacts 174 media path 44 pickup roller (tray 1) 46 pickup roller (tray 2) 55 printer 43 clearing jams 160 cold reset 178 configuration

HP LaserJet P2015 printer 2

HP LaserJet P2015d printer 2

HP LaserJet P2015dn printer 3

HP LaserJet P2015n printer 3

HP LaserJet P2015x printer 3

Configuration page 25

Connections

Macintosh 23

Microsoft Windows 22 conserving toner 253 consumables ordering 188 contacting HP 261 control panel

HP ToolboxFX settings 33 removing 95 status-light patterns 140 covers back, removing 87 cartridge door, removing 134 left-side, removing 86 part numbers 194 right-side, removing 86 top, removing 90 crooked pages 152 customer support 188

D

dc controller 74 default settings, restoring 177, 178

Demo page 25

Device Settings tab,

HP ToolboxFX 31

DIMM adding 254 removing 256 testing 256

DIMM errors 150

Documentation tab

(HP ToolboxFX) 30 door print cartridge 4 straight-through output 4 drum rotation functional check 173 duplex solenoid, removing 106 duplex-drive assembly, part numbers 218 duplex-drive gears, removing 104 duplex-drive PCA, removing 101 duplexer tray, removing 89 duplexer, part numbers 224

E

e-mail alerts, setting up 29

EconoMode 32, 253

ECU part numbers 210 removing 119 electrostatic discharge (ESD) 84 embedded Web server

Configuration page 36 device status 36 event log 36

Information tab 36

Networking tab 36 order supplies 37 print info pages 36 product support 37

ENWW Index 279

Settings tab using 35 engine test 172 envelopes environmental specifications

36 supplies status 36 engine control system 70, 74 guidelines for using 9

18, 264

ESD (electrostatic discharge)

260

84

EWS. See embedded Web server extended warranty

F

face-down gears, removing 104 fan removing 103 fatal error secondary messages 147

FCC compliance 270 feeding problems, solving 152 formatter removing 97 fuser errors 149 part numbers 193, 229, 246 removing 103, 107 fuser assembly, part numbers 214

G

garbled text 153 gear assembly, part numbers 220 graphics missing 153 poor quality 154

H

half-self-test functional check 173 hardware service 260 heating element check 173 heavy media, guidelines for using 11

Help tab, HP ToolboxFX 30 high-voltage PCA 74 high-voltage power supply, checking 174

HP Customer Care Online 188

HP internal network port 5

HP media 8

HP Technical Training 188

HP ToolboxFX

Device Settings tab 31

Documentation tab 30

Help tab 30

Network Settings tab 34

Status tab jams, clearing

29

I

Identify product parts 4 image problem solving 155 image quality 32 image quality, troubleshooting repetitive image defects 179 image-formation system block diagram 70 operations 79 testing 173 information pages

Configuration page 25

Demo page 25

Network Configuration page 25

Supplies Status page 25

Information tab (embedded Web server) 36 input tray loading media 14 tray 1 4 tray 2 4 installing printer 18 interlock assembly, removing 118 internal components 71, 198

J

jams

L

detection operations 77 labels

160 guidelines for using 9 laser/scanner errors 148 operations 70, 76 removing 98 left-side cover, removing 86 letterhead guidelines for using 11 license, software 277 life expectancy, print cartridge 253 light patterns 140 lights accessory error secondary messages 150 fatal error secondary messages 147 loading media optional tray 3 14 tray 1 13 tray 2 14

M

main drive assembly, part numbers removing media card stock

212 main gear assembly, main motor, removing manual-feed printing heavy 11 labels 9

130

11 clearing jams 160 envelopes 9

126

15 feeding operations 77 guidelines for use 8

HP ToolboxFX settings 32 letterhead 11 loading 13 optimizing print quality for media types 7 paper 9 preprinted forms 11 printing manually 15 recommended 8 transparencies 9 types that may damage the printer 8 types to avoid 8 media path, cleaning 44 memory cold reset 178 errors 150 installing 254

NVRAM initialization 177 removing 256 testing 256 memory-tag-reader assembly, removing 99

280 Index ENWW

missing graphics 153 text 153 model number motor, removing

N

Network Configuration page network port, HP internal

Network Settings tab,

Networking tab (embedded Web

NVRAM initialization

O

on/off switch 4 online support 188 operating environment specifications 18 operations block diagram 70 engine control system 74 image-formation system 79 laser/scanner system 76 pickup/feed/delivery system 77 sequence of 73 optimizing print quality for media types 7 ordering parts 188 supplies 188 output bin location 4 removing jams in 165 output path, straight-through 14 output quality, HP ToolboxFX settings 32 overview, printer 4

P

HP ToolboxFX server) 36 pages, skewed paper

4

126

34 feeding operations

177

HP ToolboxFX settings recommended using 9 paper input trays

5 feeding problems, solving part numbers

152

8 accessories 252

77

32

25

152

Cassette assembly 222 covers 194 duplex-drive assembly 218 duplexer 224

ECU 210 fuser assembly 214 internal components 198 main drive assembly 212 supplies 252 top output bin gear parts assembly 220 ordering 188 removing and replacing 84, 85

PCL 5e 33

PCL 6 33 phone numbers, ordering supplies 188 photosensitive drum rotation functional checks 173 physical specifications 18 pickup roller (tray 1) 46, 51 pickup roller (tray 2) 55, 62 pickup/feed/delivery system 70, 77 port, USB location 5 postscript level 3 emulation driver,

HP ToolboxFX settings 34 power high-voltage PCA 74 sequence of operations 73 testing high-voltage 174 troubleshooting 138 power receptacle 4 power switch 4 preprinted forms guidelines for using 11 print cartridge door 4

HP policy on 253 life expectancy 253 redistributing toner 42 status, viewing with

HP ToolboxFX 29 storing 253 using HP cartridges 253 warranty 278 print cartridges part numbers 252 print quality creases 158

Q

quality

HP ToolboxFX settings 32 print 7 quality, troubleshooting repetitive image defects 179

R

recycling print cartridges 40 redistributing toner 42 curl 158 dropouts 155 gray background 156

HP ToolboxFX settings 32 light or faded print 155 loose toner 157 misformed characters 157 optimizing for media types 7 page skew 158 toner scatter outline 159 toner smear 156 toner specks 155 vertical lines 156 vertical repetitive defects 157 wave 158 wrinkles 158 print servers 252 print-cartridge door, removing 134 print-cartridge-door button 4 printer cleaning 43 overview 4 repacking 261 specifications 263 printer information pages

Configuration page 25

Demo page 25

Network Configuration page 25

Supplies Status page 25 printer, specifications 268 printing

Configuration page 25

Demo page 25 manual feed 15

Network Configuration page 25

Supplies Status page 25 product features 2

ENWW Index 281

registration assembly, removing 129 regulatory statements

Canadian DOC regulations 272 declaration of conformity statements 271

FCC compliance 270

Korean EMI statement 272 laser statement for Finland 273 removing a jammed page 160 removing parts 84, 85 repacking the printer 261 repair contacting HP 261 hardware service 260 repetitive defects, troubleshooting 179 replacing parts 84, 85 pickup roller (tray 1) 51 pickup roller (tray 2) 62 reset, cold 178 restoring default settings 177, 178 right-side cover, removing 86 rollers diagrams 185 locating 71 removing transfer 128 rotation check, drum 173

S

saving toner. See EconoMode screws, replacing 84 sensors, media detection 77, 184 separation pad diagrams 185 sequence of operations 73 serial number 5 service and support contacting HP 261 hardware 260

HP ToolboxFX settings 33 setting up printer 18 settings

HP ToolboxFX 31

Settings tab (embedded Web server) 36 settings, restoring default 177, 178 skewed pages 152 software

HP ToolboxFX 28 software license agreement 277 solenoids, removing diagrams 183 duplex 106 tray 2 pickup 130 solving blank pages 153 creases 158 curl 158 dropouts 155 feeding problems 152 garbled text 153 gray background 156 incomplete text 153 light or faded print 155 loose toner 157 misformed characters 157 missing graphics or text 153 page skew 158 poor graphics quality 154 printed page differs from onscreen page 153 skewed pages 152 toner scatter outline 159 toner smear 156 toner specks 155 vertical lines 156 vertical repetitive defects 157 wave 158 wrinkles 158 space requirements 18 specifications acoustics 264 capacities and ratings 268 electrical 265 environmental 18, 264 media 7 memory 268 physical 267 port availability 268 static precautions 84 status alerts, HP ToolboxFX 29 viewing with HP ToolboxFX 29 status lights accessory error secondary messages 150 fatal error secondary messages 147

Status tab, HP ToolboxFX 29 status-light patterns 140 straight-through output door 4 straight-through output path 14 supplies ordering 188 status, viewing with

HP ToolboxFX 29

Supplies Status page 25 support 188 switch, interlock 184 switch, power 4

T

table, repetitive defect 179 technical support 188

Technical Training, HP 188 telephone numbers, ordering supplies 188 tests drum rotation 173 engine 172 half-self functional check 173 heating element 173 high-voltage power supply 174 text garbled 153 missing 153 timing chart 180 toner conserving 253 loose toner 157 low 155 print cartridge door 4 redistributing 42 scatter outline 159 smear 156 specks 155 storing print cartridges 253

ToolboxFX. See HP ToolboxFX tools, required 84 top cover, removing 90 top output bin gear assembly, part numbers 220 transfer roller, removing 128

282 Index ENWW

transparencies guidelines for using 9 tray 1 loading 13 location 4 tray 2 loading 14 location 4 tray 2 pickup solenoid, removing 130 tray 3 14 trays duplexer, removing 89 feeding operations 77 troubleshooting accessory error secondary messages 150 basic steps 138 drum rotation check 173 engine test 172 fatal error secondary messages 147 half self-test 173 heating element 173 image formation 173 power 138 types, media

HP ToolboxFX settings 32

U

USB port location 5

W

warranty extended 260 license 277 print cartridge 278 product 276

Web server, embedded. See embedded Web server

Web sites, ordering parts 188 wire harnesses, replacing 84

ENWW Index 283

284 Index ENWW

© 2006 Hewlett-Packard Development Company, L.P.

www.hp.com

*CB366-90905*

*CB366-90905*

CB366-90905

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