xpr BIOPROX-EM User Manual
The xpr BIOPROX-EM is a biometric fingerprint and RFID card reader designed for access control systems, providing enhanced security and convenience. With its sleek and compact design, it offers a touchless and hygienic way to verify identities, ensuring a safe and seamless user experience. The reader supports multiple authentication methods, including fingerprint recognition, RFID card reading, and PIN code entry, providing flexibility and versatility in access control.
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BIOPAD-M
Biometric Keypad Reader
User’s Manual
a Visual Plus Corporation Company v.a2
EN
Contents
1
. DESCRIPTION
2
. SPECIFICATIONS
3
. MOUNTING
4
. WIRING
5
. CONNECTING BIOMETRIC READERS TO EWS CONTROLLER
5.1 CONNECTING BIOMETRIC READERS IN SAME RS485 LINE WITH THE EWS CONTROLLERS
5.2 CONNECTING BIOMETRIC READERS WHEN ALL THE CONTROLLERS HAVE TCP/IP COMMUNICATION
6
. CONNECTING BIOMETRIC READERS TO 3RD PARTY CONTROLLER
6.1 CONVERTERS PIN DESCRIPTION
7
. ENROLLMENT
8
. CONFIGURING THE BIOMETRIC READERS IN PROS SOFTWARE
8.1 ADDING BIOMETRIC READER
8.2 ENROLLING FINGERPRINTS FROM A READER
8.3 ENROLLING FINGERPRINTS FROM DESKTOP READER
8.4 DELETING FINGERPRINTS
8.5 UPLOADING THE FINGERPRINTS TO THE BIOMETRIC READERS
8.6 FIRMWARE UPDATE
8.7 ENTRY MODE
8.7.1 Finger or PIN Code
8.7.2 Finger and PIN Code
8.7.3 Finger Only
8.8 CHANGE PIN CODE LENGTH
8.9 SENSOR CALIBRATION
8.10 SEND CONFIGURATION
8.11 ADVANCED SETTING
9
. CONFIGURING THE BIOMETRIC READERS IN BIOMANAGER
9.1 ADD READER
9.2 EDIT READER
9.3 DELETE READER
9.4 C ALIBRATE SENSOR
9.5 ADD USER
9.6 EDIT USER
9.7 DELETE USERS
9.8 ENROLL FINGERS
9.9 UPLOAD FINGERPRINTS TO READER
9.10 DELETE FINGERPRINTS
9.10.1 Deleting one user from the biometric reader
9.10.2 Deleting all users from the biometric reader
9.11 COMPLEX USER UPLOAD
9.12 CUSTOM WIEGAND
10
. WIEGAND PROTOCOL DESCRIPTION
11
. SAFETY PRECAUTIONS
12
. TROUBLESHOOTING www.visual-plus.com
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1. DESCRIPTION
BIOPAD-M is a Wiegand biometric keypad for access control applications with backlit keys and programmable wiegand output.
It offers storage up to 9500 fingerprints, programmable Wiegand Output (8 to 128 bits) and selectable PIN Code length.
The tamper switch output can trigger the alarm system, if an attempt is made to open or remove the unit from the wall.
2.
CARATTERISTICHE
Capacità memoria
Tec nologia
Tipo autenticazione
Impronte per utente
Lunghezza codice PIN
Protocollo
Programmazione protocollo
9500 impronte
Biometrico e Tastiera
Impronta , codice PIN, Impronta e/o codice PIN
1-10 impronte
1- 8 Numeri
Wiegand da 8 a 128 bits; Default: Wiegand 26 bit con PROS software ( sistemi con EWS ); BIOMANAGER ( tutti i sistemi di controllo accessi )
Massima distanza cablaggio
Tipologia sensore biometrico
Tempo di identificazione
Memorizzazione impronte
Connessioni pannello
LED verde rosso
LED arancione
50m
Capacitiv o
< 1 sec da lettore o dal lettore da tavolo collegato in USB al pc (BIOE)
Cavo , 1m
Controllati esternamente
Buzzer
Retroilluminazione ON/OFF
Tamper
Consumi
Grado IP
Modalità inattività
Si
Si, settabile da software
Si
Ma ssimo 130mA
65
Alimentazione 9-14V DC
Temperatura di funzionamento
-15°C to +60°C
Dimensioni (mm)
Contenitore
Col ore
100 x 94 x 30
Alluminio
Argento www.visual-plus.com
3
3. MOUNTING
Ø6.0
Cable
100 mm
94 mm
30 mm
If the biometric reader is installed and used outdoor, the reader MUST be fitted with the ATP polycarbonate cover available in our accessories in order to protect the sensor from direct rainfall. The operating temperature of the product is between -15ºC - + 60ºC.
If the reader is installed in an environment where the temperature can drop below -10ºC or/and if the sensor could only be exposed to direct sunlight, it is strongly recommended to install the reader inside a third party sealed wall mount box (fitted with additional heater if very low temperature) to keep a constant sensor level performance. XPR™ cannot guarantee the functionality of the product if measures and advice before are not followed.
It is also strongly recommended to use double technology biometric readers when use outdoor to offer first higher security but also the possibility to use different readers depending on users.
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4
4. WIRING
Tricolor LED (Red, Green, Orange)
Red
Black
Pink
Violet
Orange
Green
White
Yellow
Gray
Blue
12V DC
GND
A
B
RS485
LR-
LG-
D0
D1
LED Red -
LED Green -
WIEGAND
Tamper
Tamper
12V DC
GND
A
B
LR-
LG-
D1
D0
Tamper
Tamper
9-14V DC ground
RS485 A
RS485 B
Red LED -
Green LED -
Data 1
Data 0
Tamper Switch(NO)
Tamper Switch(NO)
5. CONNECTING BIOMETRIC READERS TO EWS CONTROLLER
- The Biometric readers can be connected to virtually any controller that conforms to Wiegand format standards (standard Wiegand
26bit or self-defined Wiegand).
- The lines D0 and D1 are the Wiegand lines and the Wiegand Number is sent through them.
- The RS485 line (A, B) is used for fingerprint transfer and reader settings.
- The Biometric readers must be powered from the controller.
- If you use different power supply for the biometric reader, connect the GND from the both devices to ensure correct transfer of the wiegand signal
- When you have connected the reader and powered on, the LED should flash in orange light + 2 beeps. This lets you know it's on and ready for use.
- Fingerprint enrollment is done from the PC Software. Connection between the Biometric readers and the PC must be established. www.visual-plus.com
50m. max
H1
R62
FUSE2
C40
Free In 1 +
IC12
Free In 1 -
BAT
IC11
A
LD17
A
LD18
R5
A
LD19
Tx Busy
A
LD22
A
LD23
System
OK
IC1
C41
C42 IC1
R17
C44
R6
R50
R54
Exit Button1
C5
GND
C3
Exit Button2
L3
R22
GND
Door Sensor2
TCP/IP
U4
IC6
L10 L1
Ser No: 11-04-16-013
Mac: 00-04-A3-16-90-D
R37 U5
R20
R19
L8
ZD4
R3
R14
R4
ZD3
L9
C43
C32
FUSE1
IC8
L6
ZD1
R1
R13
R2
C29 ZD2
L7
C28
A B gnd led1 led2 gnd 12V D0 D1 led1 led2 gnd 12V D0 D1
Rb6
R36
L4
C15
C13
ICN1
C12
D2
L5
C16
D3
C27
IC7
ICN2 gnd 12V
J1
Earth
Fuse
Earth screw pink violet green orange black red white yellow
A
B
LG-
LR-
GND
+12V
D0
D1
5
5.1 CONNECTING BIOMETRIC READERS IN SAME RS485 LINE WITH THE EWS CONTROLLERS
Jumper for
RS485 termination
Jumper for
RS485 termination
TCP/IP
50 ohm gnd
Stub max. 5m
1 km max / 32 Units (EWS + Biometric Readers)
RS485 gnd
50 ohm
The Biometric readers are connected through RS485 bus. The same RS485 bus that the EWS controllers are connected to.
Maximum units in one network (EWS + Biometric readers) is 32.
If there are more than 32 units in one network, please utilize RS 485 HUB to connect.
The RS485 Line should be configured in the form of a daisy chain, NOT in a form of a star. If star must be used in some points, keep the stubs from the RS485 backbone as short as possible. Maximum length of the stub is dependant of the installation (total number of devices in RS485 line (total cable length, termination, cable type...) so recommendation is to keep stubs shorter than
5 meters, keeping in mind that this can be possible reason for errors in communication with PC software
T he cable must be twisted and shielded with a min. 0.
2 mm2 cross section.
C onnect the ground (0V) of each unit in the RS 485 Line using a third wire in the same cable.
T he shield of the communication cable between two devices must be connected to the EARTH from ONE side of the RS 485 Line.
Use the side that has earth connection to the building ’s grounding network.
5.2 CONNECTING BIOMETRIC READERS WHEN ALL THE CONTROLLERS HAVE TCP/IP COMMUNICATION
TCP/IP
Switch
50m max.
50m max.
50m max.
When all the controllers are connected via TCP/IP, then the RS485 network becomes local (from Reader 1 to the Controller then
to the Reader 2).
Connect the readers directly to the Rs485 terminals in each controller.
If the distance Reader-Controller is high (50meters) and if the communication with the reader can not be established, then terminate the RS485 network by closing the jumper in the EWS Controller or as described in chapter 4.
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6. CONNECTING BIOMETRIC READERS TO THIRD PARTY CONTROLLERS
3rd party controller
- + D0 D1 - + D0 D1
RS485 A
RS485 B
3rd party controller
- + D0 D1 - + D0 D1
A
B
CNV100
CNV200
BIOMANAGER Software
BIOE
USB Desktop Reader optional
CNV300
Connect the lines D0, D1, Gnd and +12V to the third party controller.
Connect the RS485 Line (A, B) to the converter. Connect the converter in the PC.
Fingerprint enrollment is done from the PC Software. Connection between the Biometric readers and the PC must be established.
The Biometric readers communicate with each other with a RS485 and with the PC Software through a Converter.
The RS485 Line should be configured in the form of a daisy chain, NOT in a form of a star. Keep the stubs from the RS485 backbone
as short as possible (not more than 5 meters)
Only one converter per installation is needed, not per reader.
6.1 CONVERTERS PIN DESCRIPTION
PIN 1
CNV100
Converter RS485 to RS232
Does not requires installation
Biometric Reader
RS 485 A
RS 485 B
PIN 1
CNV200
Converter RS485 to USB
Requires installation as USB serial device (refer to CNV200 Manual). The
Drivers are located on the CD.
Converter
PIN 1 (RS 485 +)
PIN 2 (RS 485 -)
PIN 1
CNV300
Converter RS485 to TCP/IP
Does not require installation. IP address set through Internet
Browser(refer to CNV300 Manual) www.visual-plus.com
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7. ENROLLMENT
8. CONFIGURING THE BIOMETRIC READERS IN PROS CS SOFTWARE
8.1 ADDING BIOMETRIC READER
1. Expand the Door item to view the readers
2. Right click on the reader and select properties (8.1)
3. I n the Basic tab , for “Type” of the Reader select “BIOPAD-M”. (8.2)
4. After selecting the type, a third tab will appear “Biometric”. Go to that tab and put the serial number of the Biometric
Reader. (8.3)
Important Note: The serial number of the reader can be found on a sticker inside the reader, on the packaging box and it can be search from the software (right click on the portal/search devices/readers). (8.4 & 8.5)
To check if the reader is On Line, right click on the reader and select “Check version”. In the Event Window a message should appear “Device ON Line, Type: BIOPAD-M” (8.6)
8.1
BIOPAD-M
BIOC3
8.5
8.3
8.2
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8.4
8
8.6
8.2 ENROLLING FINGERPRINTS FROM A READER
1. Open the Users Window and create a new user.
Click on “New User”, put a name, ID(card number) and Access Code.(8.7)
2. Go to the “Biometric” Tab
3. Select the reader(with left click) from which the enrollment will be done. (8.8)
4. Right click on the fingertip and select enroll. (8.9)
5. In the next 25 sec. present the finger on the selected reader and the finger tip will turn red, with the percentage of successful enrollment shown next to the fingertip. (8.10)
In these 25 sec. the reader will continuously blink in orange.
6. Repeat point 4&5 for each finger that should be enrolled.
7. Click on “Save New” and the fingerprint will be sent automatically to all Biometric Readers where that user has access, i.e. to all the readers according to the Access Level assign to that user.
Example:
If the user has “Unlimited” Access level then the fingerprints will be sent to all readers, if the user has Access level only for
Reader1 and Reader 3 then the fingerprints will be sent only to those two readers.
Note:
To check if all the fingerprints are sent to the reader, right click on the reader and select “Memory Status”. (8.11)
In the event window a line will appear indicating the number of fingerprints stored in the reader. (8.12)
Note:
If more fingerprints are added for one user, all finger print s will send the same Wiegand Code to the controller , the one written in the field User ID(card Number).
8.9
www.visual-plus.com
8.10
8.7
9
8.11
8.12
8.8
8.3 ENROLLING FINGERPRINTS FROM DESKTOP READER
Plug the Desktop Reader (B IO E) in the PC. If the device is not installed automatically us e the drivers located on the CD provided with the Biometric reader. It is installed in the same way as a USB Device. When the desktop reader has been installed it will automatically appear in the Software . (8.13)
1. Open the Users Window and create a new user.
Click on “New User”, put a name, ID(card number) and Access Code. 8.7)
2. Go to the “Biometric” Tab
3. Select the USB desktop Reader (with left click).
4. Place the finger on the BIOE, right click on the fingertip and select enroll. (8.9)
5. T he finger tip will turn red , with the percentage of successfu l enrollment shown next to the fingertip.
(8.10)
6. Repeat point 5 for each finger that should be enrolled.
7. Click on “Save New” and the fingerprint will be sent automatically to all Biometric Readers where that user has access, i.e. to all the readers according to the Access Level assign to that user.
If the reader is off line, the fingers will be sent upon the connection is established between PROS server and the reader. No need for additional enrollment or actions. The fingerprints will be sent as soon as communication is established.
Example:
If the user has “Unlimited” Access level then the fingerprints will be sent to all readers, if the user has Access level only for Reader1 and Reader 3 then the fingerprints will be sent only to those two readers.
Note:
To check if all the fingerprints are sent to the reader, right click on the reader and select “Memory Status”. (8.11)
In the event window a line will appear indicating the number of fingerprints stored in the reader. (8.12)
Note:
If more fingerprints are added for one user, all finger print s will send the same Wiegand Code to the controller , the one written in the field User ID(card Number).
8.9
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8.10
8.7
10
8.13
8.11
8.12
8.4 DELETING FINGERPRINTS
In General, the fingerprints are stored in the Biometric reader and in the Software.
Deleting can be done only in the readers or from both places.
Deleting one user from the biometric reader
Select the User
Click on “Delete User”. The User together with its fingerprints will be deleted from both the software and the fingerprint readers. (8.14)
Deleting all users from the biometric reader
Right click on the reader and select “Delete all users from reader” (8.15)
Delete one or more fingerprints
Select the User and open the “Biometric” tab
Go to the fingertip that needs to be deleted, right click and select ”Delete” for one finger or “Delete All” for all fingers of the User.
Click “Save Changes”.
With this procedure the User's fingerprints are deleted from the software and from the reader. (8.16)
8.14
www.visual-plus.com
8.16
11
8.15
8.5 UPLOADING THE FINGERPRINTS TO THE BIOMETRIC READERS
Right click on the biometric reader
Select “Upload all users to reader”
While receiving the fingerprints the reader will blink in orange.
Note: Use this feature when you change or add a reader, if pending tasks are deleted in the software or if there are doubts that fingerprints in the reader memory are not synchronized with the software database.
In normal usage, the fingerprints are sent automatically and this feature is not used.
8.17
8.6 FIRMWARE UPDATE
Right-click on the reader and select Firmware update menu (8.18)
On the Firmware update window, click on the Browse button (8.19) . The default location of the firmware files installed with
PROS CS is in the folder "Firmware".
S elect the firmware file with a "xhc" extension .
Click on the Upload button
Important: Wait for the update end message. Do not turn off the reader, the software or any communication device in between during the entire process.
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8.18
12
8.19
8.7 ENTRY MODE
8.7.1 Finger or PIN Code
Right click on the biometric reader
Select “Properties” and go to the “Biometric” tab
For Entry Mode select “Access Code or Finger” (8.20)
8.7.2 Finger and PIN Code
Right click on the biometric reader
Select “Properties” and go to the “Biometric” tab
For Entry Mode select “Access Code and Finger” (8.21)
Use of the double security mode:
Type the PIN Code (ex. 3434), in the next 8 sec. the reader will blink in orange waiting for the finger.
Present the finger.
8.7.3 Finger Only
Right click on the biometric reader
Select “Properties” and go to the “Biometric” tab
For Entry Mode select “Finger” (8.22)
Note:
In this mode the keypad will become inactive.
8.20
8.21
8.22
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8.21
8.8 CHANGE PIN CODE LENGTH
Go to Settings/ System parameters. (8.24)
Select the desired length and click “Save&Exit”. (8.25)
All the readers in the network will automatically receive the change
Note: It is recommended to do this setting immediately after installing the software, as this parameter will set the available number of PIN Code digits in the user form.
Example: If the PIN code length is set to 6 digits, then in the Users Window, the PIN Code will require 6 digits entry. (8.26)
8.25
8.24
www.visual-plus.com
8.26
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8.9 SENSOR CALIBRATION
Right click on the biometric reader and select
“Calibrate” and wait for confirmation message.
Note: It is recommended to do a calibration while commissioning the reader and in cases when there are problems with reading the fingers
8.10 SEND CONFIGURATION
· Right-click on the reader and select the Send configuration menu
· See the events panel to check the configuration flow
Note: The biometric reader gets its settings automatically. This function is used if the reader was off line while making the changes.
8.11 ADVANCED SETTINGS
Send This ID for:
Unknown Finger sends the desired Wiegand when an unknown finger is applied.
Unknown PIN sends the desired Wiegand when an unknown Pin Code is applied.
Button “A” Pressed sends the desired Wiegand when button “A” is pressed.
Button “B” Pressed sends the desired Wiegand when button “B” is pressed.
Click on the Save & Exit button
Sound level:
Sound level of the device (ON or OFF)
Finger Acceptance Flexibility:
Accepted tolerance. The recommended value is
“Automatic Secure”.
Sensitivity:
Bio-sensor sensitivity, the recommended value is 7, most sensitive.
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9 CONFIGURING THE BIOMETRIC READERS IN BIOMANAGER
BioManager is software for fingerprint management of XPR Biometric readers, when used with third party access controllers.
Main functions:
- Fingerprint Enrollment
It can be done by ANY Biometric reader in the network or by Desktop (USB) Biometric reader.
Note: The Desktop Biometric reader BIOE is only compatible to Biometric readers with capacitive sensor, not with the ones with thermal sensor.
- Fingerprint Transfer
Finger templates can be sent to any Reader in the Network. Different Users can be sent to different Biometric readers.
- PIN Codes management and transfer
PIN Code length configuration (1 to 8 digits) and PIN Code transfer.
- Wiegand Output Configuration
The Wiegand output of the Biometric reader can be customized bitwise.
9.1 ADD READER
Right-click on the portal connected to the reader and select Add reader
Fill the Reader form
Click on Save and the reader icon appears under the selected portal
Right-click on reader and select Version info www.visual-plus.com
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If reader is online, new line is added on top of the event table
If reader is not online, following line is added on top of the event table
If reader is online, right click on reader and select Upload configuration
Check at event table if configuration was successful
9.2 EDIT READER
Right-click on the reader and select Properties Edit reader properties and click Save button
Right click on the reader and select Upload configuration
Check at event table if configuration was successful www.visual-plus.com
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9.3 DELETE READER
Right-click on the reader and select Delete reader
9.4 C ALIBRATE SENSOR
Right-click on the reader and select Calibrate
See the events panel to check the calibration flow
It is recommended to do sensor calibration once after reader is mounted. Clean the fingerprint sensor before calibration.
9.5 ADD USER
At user table, click on the last empty user field and enter user name
Click on ID (User code) field and enter ID number. This number will be sent by the reader to the access controller when user finger is recognized by the reader
Click on PIN code field and enter the PIN. PIN code is used at readers with keypad. When PIN code is typed at reader, User ID will be sent to the access controller
9.6 EDIT USER
Find the user at user table to edit
Click on the user field for edit (Name, ID or PIN)
Type new value
Press Enter on the keyboard
Important:
When ID is changed, warning message is displayed reminding that if ID exist in some reader, should be deleted from reader prior to change.
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9.7 DELETE USERS
Check the users to be deleted
Right-click on the users table
Click on Delete checked users menu
Confirm warning message
9.8 ENROLL FINGERS
Select the User in the User Column, not the check box (the check box is for sending the fingerprints) and the User name cell will turn blue
Select the Biometric reader or Desktop reader BIOE from where the enrollment will be done
Right click on the fingertip and select Enroll
Swipe the finger on the Reader and the finger tip will become blue, with percentage of successful enrollment given right beside the fingertip
Note: If more fingerprints are added for one user, all fingerprints will send the same Wiegand Code to the controller.
9.9 UPLOAD FINGERPRINTS TO READER
Check the users which fingerprints will be sent to the Reader
Right-click on the Biometric reader those users should be sent and select Upload users www.visual-plus.com
As each user is being sent, the checkbox will become unchecked indicating that the user is successfully sent. In the same time the orange LED of the
Biometric reader blinks
Note: Average time for transferring one finger template is 0,6 sec.
Note: The PIN Codes are also being sent, if there are any.
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9.10 DELETE FINGERPRINTS
After the transfer, the fingerprint are stored in the Biometric reader and in the PC.
Deleting can be done only in the software, only in the readers or from the both places.
9.10.1 Deleting one user from the biometric reader
Select the users checkbox.
Right click on the Reader and select Delete Users
The user is deleted from the reader, but his fingerprints are still in the software's database. They can be sent ones again without the need of re enrollment.
9.10.2 Deleting all users from the biometric reader
Right click on the Reader and select Delete all
9.11 COMPLEX USER UPLOAD
Complex user upload is used to sent multiply user selection to more readers
Click on Upload table at main menu www.visual-plus.com
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Use mouse click to select the combination you need or use right-click to check or clear entire row or column
Select Upload Users to readers or Delete Users from readers at right-click menu
As upload is progressing, check boxes are cleared mining appropriate combination was successfully done
When upload is over, if there are still checked items, repeat the upload command
9.12 CUSTOM WIEGAND
BioManager has defined Wiegand 26 and 34 bit as standard options and other 3 Wiegand settings as user definable.
To setup custom Wiegand format
Select Wiegand menu from Settings
Set Wiegand parameter
At Wiegand setup window select one from customs Wiegand
Click on Save button
Note:
Wiegand settings are out of scope for common end user. Please ask your installer to set the parameters and do not change it later.
For more information please refer to BioManager User Manual
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10. WIEGAND PROTOCOL DESCRIPTION
The data is sent over the lines DATA 0 for the logic “0” and DATA 1 for the logic “1”. Both lines use inverted logic, meaning that a pulse low on DATA 0 indicates a “0” and a pulse low on DATA 1 indicates a “1”.When the lines are high, no data is being sent. Only 1 of the 2 lines ( DATA 0 / DATA 1 ) can pulse at the same time.
Example: data 0010....
5V
0 0 1 0
D0
0V
100 us
1 ms
5V D1
0V
Data bit 0 = approximately 100 us (microseconds)
Data bit 1 = approximately 100 us (microseconds)
Time between two data bits: approximately 1 ms (millisecond). Both data lines (D0 and D1) are high.
Description for the 26 bits Wiegand format
Each data block consists of a first parity bit P1, a fixed 8 bits header, 16 bits of user code and a 2nd parity bit P2. Such a data block is shown bellow:
Parity bit (bit 1) + 8 bits header + 16 bits user code = 2 bytes + Parity bit (bit 26)
P1 XXXXXXXX XXXX YYYY YYYYYYYY P2
Example: 170 31527
1 1 0 1 0 1 0 1 0 0 1 1 1 1 0 1 1 0 0 1 0 0 1 1 1 0
Note: Parity bits are calculated as follows:
E A A A A A A A A B B B B B B B B B B B B B B B B O
Even
Parity
Bit
Site Code User Code
Odd
Parity
Bit www.visual-plus.com
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11. SAFETY PRECAUTIONS
Do not install the device in a place subject to direct sun light without protective cover.
Do not install the device and cabling close to a source of strong electro-magnetic fields like radio-transmitting antenna.
Do not place the device near or above heating equipments.
If cleaning, do not spray or splash water or other cleaning liquids but wipe it out with smooth cloth or towel.
Do not let children touch the device without supervision.
Note that if the sensor is cleaned by detergent, benzene or thinner, the surface will be damaged and the fingerprint can't be entered.
12. TROUBLESHOOTING
The Red Led on the Biometric Reader is blinking all the time
The keypad of the Biometric Reader is not working
There were 15 unsuccessful attempts of authentication
(Finger or PIN). The Red LED will turn off after the first accepted finger or PIN.
The operation Mode of the Biometric Reader is set as
“Finger”. Please select “Keycode OR Finger” mode
Enrollment from desktop reader can be done, but the
Fingerprints are not sent to all Biometric Readers in the network
·Check the Ser.No of the Readers.
·Check if proper termination is done as described before
Check if the Communication wires (A & B) are properly connected to the reader
The Biometric Reader is not powered ON.
The tricolour LED is OFF.
Check the power Supply (red & black wire)
Fingerprint (or PIN Code) is recognized (the tricolor LED is green), but the controller reports other ID number and the access is denied
Fingerprint is not recognized normally www.visual-plus.com
·If the user is not deleted from the reader and the same user is enrolled again with new ID, the reader will recognize the finger with the first ID. To resolve this, delete all users from the reader and upload all users to the reader
·Check the Wiegand Bus (yellow & white wire)
·Check if the ground of the controller and the Biometric
Reader is the same
Check if the length between Biometric Reader and the controller is less than 50 m
Electro static discharge influences the Fingerprint
Scan.
PIN Codes are working correctly, finger scan does not work.
The triocolour LED is OFF.
Reader reading performance is decreased
Connect the housing of the Biometric Reader to the earth wire
·Fingerprint Sensor malfunction
·Check the Sensor position and its physical condition
Reset the system. Contact your installer
· Check if fingerprint reading area is dirty. Do not clean the device with any form of liquid. Use soft and dry cloth only
Reading area is damaged. If the damage is minor, try to calibrate the sensor
23
·Retry after drying the wetness of your finger
·When your finger is too dry, touch your forehead and try again
When you have a cut on your registered finger, register another fingerprint
As per the European Directives 2002 / 95 / EC & 2002 / 96 / EC
This product is in compliance to the restriction of hazardous substance - ROHS under (Directive 2002 / 95 / EC) and this product should not be disposed in the municipal waste stream but should be handed over to any designated collection facilities appointed by the government or the local authorities to enable recovery & recycling as per WEEE (Directive 2002/96/EC). w.e.f 1st july’2006
Selon les Directives Européennes 2002/95/EC et 2002/96/EC ce produit est en conformité avec la norme ROHS pour la restriction des substances dangereuses (Directive 2002/95/EC) et ce produit ne doit pas être depose avec les ordures municipales mais doit être remis aux organismes gouvernementaux ou municipaux indiqués et designes a cet effet pour permettre leur récuperation et leur réutilisation selon la directive WEEE (Directive 2002/96/CE) w.e.f 1st july’2006
In conformità alle direttive europee 2002 / 95 / CE e 2002 / 96 / CE
Questo prodotto è in conformità con la restrizione d'utilizzo delle sostenze pericolose - ROHS (Direttiva 2002 / 95 / CE) e questo prodotto non deve essere gettato nella raccolta rifiuti indifferenziata ma deve essere portato alle apposite raccolte rifiuti realizzate dal governo o dalle st autorità municipali per permettere il recupero e il riciclo dei materiali come da normativa WEEE (Direttiva 2002/96/CE). w.e.f 1 july'2006
A partir de las Directivas Europeas 2002/95/EC y 2002/96/EC
Este producto cumple con la restricción de sustancias peligrosas- bajo ROHS (Directiva 2002/95/EC) y este producto no puede eliminarse en la red minicipal de basuras y debe manipularse según las instrucciones del gobierno o autoridades locales para permitir su recuperación y reciclado a partir de WEEE (Directiva 2002/96/EC) w.e.f. 1º de julio de 2006
Gemäß EU Richtlinie 2002 / 95 / EC & 2002 / 96 / EC
Dieses Produkt erfüllt die Vorschriften zur Beschränkung gefährlicher Substanzen gemäß - RoHS (Richtlinie 2002 / 95 / EC). Es darf nicht mit dem Hausmüll entsorgt werden, sondern ist zwecks Aufbereitung und Verwertung gemäß WEEE (Richtlinie 2002/96/EC) bei einer dafür behördlich eingerichteten Sammelstelle abzugeben. w.e.f 1. Juli 2006
Volgens de Europese Richtlijnen 2002 / 95 / EC & 2002 / 96 / EC
Dit product is overeenkomstig met het risicobeperkingswezen volgens de richtlijnen 2002 / 95 / EC en dit product mag niet verloren gaan in de gemeentelijke afvalstroom maar zal moeten worden overhandigd aan een aangestelde inzamelvoorziening aangewezen door regering of gemeente voor herstel en recycling volgens (WEEE) (Richtlijn 2002/96/EC).
(W.E.F.) 1 juli 2006
Visual Plus Corporation, s.a.
Drève Richelle 161
WOP G - Bte 34
1410 Waterloo - Belgium
www.visual-plus.com
24 a Visual Plus Corporation Company

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