Netgear NMS300 – ProSafe Network Management System Network Management Software User Manual

NMS300 Network Management

System Application

User Manual

December 2015

202-11289-05

350 East Plumeria Drive

San Jose, CA 95134

USA

NMS300 Network Management System Application

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Trademarks

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

Publication Part

Number

Publish Date

202-11289-05

202-11289-04

Comments

December 2015 • Added support for the following platforms:

- M4200 series managed switches, including the M4200-10MG-POE+.

- M43000 series managed switches, including the M4300-8X8F,

M4300-12X12F, M4300-24X24F, M4300-28G, M4300-52G,

M4300-28G-POE+, and M4300-52G-POE+.

- XS728T smart managed switch.

- WAC720, WAC730, and WND930 wireless access points.

- ReadyNAS RN716X, RN3130 (all models), RN31200 (all models),

RN31400 (all models), RN31600 (all models), and RN51600 (all models).

• Added information about the new MIB browser (see

Use the SNMP MIB

Browser on page 60).

• Added the option to search for the switch to which a host is directly

connected (see Search for the Switch to Which a Host Is Connected on page 74).

• Added the option to add and change an alarm configuration for a link on a hierarchical map. For more information, see the following sections:

- Add an Alarm Configuration for a Link on a Hierarchical Map on page 197.

- Change an Alarm Configuration for a Link on a Hierarchical Map on page 201.

• Added the option to back up and restore the system settings. For more information, see the following sections:

- Set Up a File Server for System Backup and Restore Operations on page 273.

- Back Up the System Settings on page 275.

- Restore the System Settings on page 279.

December 2014 • Added support for the following platforms:

- M6100 managed switch, including blades and supervisors inserted in the chassis: XCM8944, XCM8944-POE+, XCM8944-uPOE, XCM8948,

XCM8948-POE+, XCM8948-uPOE, XCM8944F, and XCM8924X.

- S3300 smart switch: S3300-28X, S3300-28X-PoE+, S3300-52X, and

S3300-52X-PoE+.

- FVS336Gv3 firewall.

- WN370 wireless access point.

• Added the option to display the slot list for an M6100 managed switch

(see

View Device Details and Interface Details on page 93).

2


202-11289-04

(continued)

202-11289-03

202-11289-02

202-11289-01

December 2014

(continued)

Continued:

• Added the option to enter an email address for notification of file backup

results (see Add or Modify a Backup Profile on page 120).

• Added an option to send an SMS message when an alarm is triggered

(see

Configure the SMS Server for Alerts and Alarm Notifications on page 27 and

Add or Modify an Alarm Notification Profile on page 180).

However, this option is supported for a particular SMS gateway in the

People's Republic of China only.

• Added sampled flow (sFlow) for managed switches (see

Chapter 8,

Manage sFlow ).

• Added support for an external file storage server on which you can store backup files (see

Set Up an External File Server on page 263 and

Import and Export Configuration Files to an External File Server on page 154).

• Added the capacity to support Chinese characters for device names.

January 2014

October 2013

June 2013

• Added support for storage systems.

• Added support for additional firewalls.

• Added support for additional switches and wireless devices.

• Removed devices that are no longer supported (EOL).

• Added

Chapter 14, Register Devices

.

• Added an

Index .

• Revised the structure of the manual entirely.

• Added support for wireless devices.

• Added support for the FVS318G firewall.

First publication.

3

Contents

Chapter 1 Introduction

Network Environment Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Device Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Types of Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

NETGEAR Managed Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

NETGEAR Smart Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

NETGEAR Firewalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

NETGEAR Wireless Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

NETGEAR Wireless Management Systems and Controllers . . . . . . . . . . . . . . 15

NETGEAR Storage Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Prepare the Network Devices for Discovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Chapter 2 Get Started

Log In to the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Change Your Password and Account Information. . . . . . . . . . . . . . . . . . . . . . . . . 20

Change Your Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Change Your Account Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Configure the Email Server for Alerts and Alarm Notifications . . . . . . . . . . . . . 23

Configure the General Email Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configure Email Server Settings for a Gmail Account. . . . . . . . . . . . . . . . . . . 25

Configure the SMS Server for Alerts and Alarm Notifications . . . . . . . . . . . . . . 27

Chapter 3 Discover and Manage Resources

Discovery Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Use Quick Discovery to Discover Devices on Your Network . . . . . . . . . . . . . . . 32

Use a Discovery Profile to Discover Devices on Your Network . . . . . . . . . . . . . 34

Add or Modify a Device Credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Add or Modify a Discovery Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Execute a Discovery Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Schedule or Reschedule an Existing Discovery Job . . . . . . . . . . . . . . . . . . . . . 43

Remove a Device Credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Remove a Discovery Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

View and Manage the Wired and Wireless Devices on Your Network . . . . . . . . 48

View Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

View Wireless Device Information Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Modify the Name, Location Information, and Contact Information . . . . . . . 53

Remove Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4


Synchronize a Network Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Log In to a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Ping, Perform a Traceroute, or Reboot a Device . . . . . . . . . . . . . . . . . . . . . . . 58

Use the SNMP MIB Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

View and Export the Inventory Table and Interface List Table . . . . . . . . . . . . 68

Manage Device Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Add or Modify a Static Device Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Add or Modify a Dynamic Device Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Remove a Device Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Search for the Switch to Which a Host Is Connected. . . . . . . . . . . . . . . . . . . . . . 74

Chapter 4 Monitor Devices and the Network

Monitor the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

View the Default Network Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Customize the Network Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Monitor the Top 10 Widgets for All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

View the Default Top 10 Widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Customize the Top 10 Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

View the Wireless Summary and Monitor the Top 10

Widgets for Wireless Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

View the Wireless Summary and Default Top 10 Wireless Widgets . . . . . . . 88

Customize the Wireless Summary Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

View Device Details and Interface Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Monitor Wireless Clients and View Client Details . . . . . . . . . . . . . . . . . . . . . . . . . 97

Manage the Configuration Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Configure an Individual Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Disable a Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Reenable a Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

View or Modify the Polling Interval for a Monitor. . . . . . . . . . . . . . . . . . . . . 105

Customize the Optional Network Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Create or Modify a Dashboard View and Launch the Dashboard View . . . 106

Remove a Dashboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Customize the Network Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

View and Export Audit Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

View Firmware Version Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

View the NMS300 Server Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

View Application Notifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Chapter 5 Manage Configurations and Firmware

Back Up Your Device Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Add or Modify a Backup Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Execute a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Schedule a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

View the Execution Status of a Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Remove a Backup Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Restore Your Device Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Restore the Configuration of a Single Device. . . . . . . . . . . . . . . . . . . . . . . . . 131

5


Customize and Promote a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Promote a Configuration File for an FVS318G Firewall . . . . . . . . . . . . . . . . 138

Restore the Configuration of Several Identical Devices . . . . . . . . . . . . . . . . 142

Import a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Export a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Modify a Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Remove a Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Compare Two Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Import and Export Configuration Files to an External File Server . . . . . . . . . . 154

Upgrade Firmware for One or More Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Import a Firmware File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Execute or Schedule a Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Modify the File Name, Version Information, and Description for a Firmware File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Export a Firmware File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Remove a Firmware File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Chapter 6 Manage Alarms and Logs

View and Manage Alarms, Triggers, and Notification Profiles . . . . . . . . . . . . . 168

View and Manage Current Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

View and Manage the Alarm History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

View and Manage Alarm Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Add a Custom Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Modify an Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

View and Manage Alarm Notification Profiles . . . . . . . . . . . . . . . . . . . . . . . . 178

Add or Modify an Alarm Notification Profile . . . . . . . . . . . . . . . . . . . . . . . . . 180

Customize Alarm Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

View and Manage Network Event Notifications . . . . . . . . . . . . . . . . . . . . . . . . . 185

View and Manage Device Traps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

View and Manage Device System Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Chapter 7 Manage Maps and Topologies

View and Manage Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

View a Hierarchical Map and Locate a Device . . . . . . . . . . . . . . . . . . . . . . . . 192

Manage a Hierarchical Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Add an Alarm Configuration for a Link on a Hierarchical Map . . . . . . . . . . . 197

Change an Alarm Configuration for a Link on a Hierarchical Map . . . . . . . . 201

Add a Childmap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Add Devices to a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Add a Link Between Devices on a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Customize the Style of a Link on a Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

View and Manage Network Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Add a Topology View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

View a Network Topology and Details About a Device . . . . . . . . . . . . . . . . . 216

Manage a Topology View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Add a Link Between Devices on a Topology View . . . . . . . . . . . . . . . . . . . . . 221

Customize the Style of a Node and Link on a Topology View . . . . . . . . . . . 224

6


Remove a Topology View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

Chapter 8 Manage sFlow

Set Up the sFlow Collection Server and Manage the sFlow Settings . . . . . . . 230

Manage sFlow Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

View and Export the Results of sFlow Monitoring . . . . . . . . . . . . . . . . . . . . . . . 233

Chapter 9 Generate and View Reports

Manage Report Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Add or Modify a Report Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Remove a Report Template . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Generate and Schedule Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Generate a One-Time Report Immediately . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Schedule a Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

View and Remove Saved Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

View a Saved Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Remove a Saved Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Chapter 10 Manage Jobs

Schedule Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

View and Manage Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

Chapter 11 Manage Users and Security Profiles

Security Profile Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Add a Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

Modify or Remove a Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Add a User Profile to the User Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

Modify or Remove a User Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

View and Log Off Online Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

Chapter 12 Manage Global Settings and Backups

Set Up an External File Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Set the Data Retention Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Set the Inventory Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Set the Idle Time-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Set the Real-time Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Change the Auto Refresh Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Set Up a File Server for System Backup and Restore Operations. . . . . . . . . . . 273

Back Up the System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Execute a System Settings Backup Job and See the History . . . . . . . . . . . . 275

Schedule a System Settings Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

Restore the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

7


Chapter 13 Manage Licenses

View License Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Register a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Deregister a License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

Chapter 14 Register Devices

Registration Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

Set Up and Validate Your Account Profile in the Application. . . . . . . . . . . . . . . 287

Set Up Your Account Profile for Device Registration . . . . . . . . . . . . . . . . . . 287

Validate and Retrieve Your Customer Account Information . . . . . . . . . . . . . 289

Register One or More Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Register All Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Resynchronize Previously Registered Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Appendix A Technical Specifications

Appendix B Device Details

Switch Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Firewall Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Standalone AP Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

Controller-Managed AP Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Wireless Controller Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Wireless Managements System Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Storage System Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Router Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Unknown Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Interface Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Index

8

1.

Introduction

St re a m l i n e n e t wo r k m a n a g e m e n t ta s k s

1

The NETGEAR Network Management System 300 (NMS300) is a centralized and comprehensive management application that enables you to discover, monitor, configure, and report on enterprise-class networks with NETGEAR and third-party network devices.

This manual is intended for network administrators.

This chapter covers the following topics:

•

Network Environment Concepts

•

Compatible Devices

•

Prepare the Network Devices for Discovery

•

What to Do Next

Note: In this manual, the NMS300 application is referred to as the application. The server on which the application is installed is referred to as the NMS300 server.

For more information about the topics covered in this manual, visit the support website at support.netgear.com

.

For more information about this NMS300 release, see the NMS300

Release Notes , which are available on downloadcenter.netgear.com

.

Firmware updates with new features and bug fixes are made available from time to time on downloadcenter.netgear.com

. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

9


Network Environment Concepts

The application resides on the NMS300 server at a static IP address on the local area network. The application monitors the NETGEAR and third-party devices on the network.

Local area network

Static IP address

NMS300 server

Web browser

NETGEAR devices

Third-party devices

Internet gateway

Internet

Web browser

Figure 1. The Network Management System 300

You access the application through a web browser. The IP address for a web browser that is located outside the Internet gateway must be permitted to access the network.

The application supports the following devices:

• NETGEAR devices

For detailed information about the supported NETGEAR devices, including model

numbers, see Compatible Devices on page 12.

• Third-party (non-NETGEAR) devices, including the following:

Routers

VoIP gateways

Hosts

Virtualization servers

• The managed NMS300 server

The application displays whether third-party devices are up or down. If a third-party device supports SNMP, the application uses SNMP MIBs to gather and present health and status information about the device.

Introduction

10


Device Groups

To simplify the management of networks with many devices, you can create device groups.

Group devices by vendor, location, device type, device model, and contact. Device groups are optional.

Device group M

Network device M1

Network device M m

Local area network

Static IP address

NMS300 server

Web browser

Network device N1

Network

Device N

Device group N n

Internet gateway

Internet

Web browser

Figure 2. Device groups

You can create two types of device groups:

• Static device groups . A static group is a fixed list of specific devices. You must configure this list manually. For more information, see

Add or Modify a Static Device

Group on page 69.

• Dynamic device groups . A dynamic group is a dynamic list of devices that filter selection criteria determine. The list changes automatically as devices that meet the filter criteria are added to and removed from the network. For more information, see

Add or

Modify a Dynamic Device Group on page 71.

Types of Users

The application includes the following default user security profiles:

• Admin . A user who can perform administration-related functions. An admin user is authorized to perform all application functions. Only an admin user can modify and delete the default security profiles, can define new security profiles, and can add or remove user profiles.

For more information, see

Chapter 11, Manage Users and Security Profiles

.

• Operator . A user who can manage the enterprise network functions, but cannot perform administration-related functions.

• Observer . A user who can only monitor and view enterprise network functions.

This manual is written for the admin user but also contains information that is useful for operators and observers.

Introduction

11


Compatible Devices

This release of the application supports the following features:

• Support for NETGEAR managed and smart switches

• Support for NETGEAR wireless devices

• Support for NETGEAR firewalls

• Support for ReadyDATA and ReadyNAS storage devices

• Support for discovery and node status monitoring of third-party devices

Note: Products that reached their end of life (EOL) are not included in the following lists.

NETGEAR Managed Switches

This release supports the following NETGEAR managed switches:

• GSM5212P

• GSM7212F

• GSM7212P

• GSM7224P

• JGSM7224

• M4100-12G-POE+

• M4100-12GF

• M4100-24G-POE+

• M4100-26-POE+

• M4100-26G

• M4100-26G-POE

• M4100-50-POE

• M4100-50G

• M4100-50G-POE+

• M4100-D10-POE

• M4100-D12G

• M4100-D12G-POE+

• M4200-10MG-POE+

• M4300-8X8F

• M4300-12X12F

• M4300-24X24F

Introduction

12


• M4300-28G

• M4300-52G

• M4300-28G-POE+

• M4300-52G-POE+

• M5300-28G

• M5300-28G-POE+

• M5300-28G3

• M5300-28GF

• M5300-52G

• M5300-52G-POE+

• M5300-52G3

• M6100, including blades and supervisors inserted in chassis:

XCM8944

XCM8944-POE+

XCM8944-uPOE

XCM8948

XCM8948-POE+

XCM8948-uPOE

XCM8944F

XCM8924X

• M7100 XSM7224

• M7100 XSM7224S

NETGEAR Smart Switches

This release supports the following NETGEAR smart switches:

• FS526Tv2

• FS726Tv2

• FS728TLP

• FS728TPv2

• FS728TP-200

• GS108T-200

• GS110TP

• GS510TP

• GS516TP

• GS724T-400

• GS716T-300

Introduction

13


• GS748T-500

• GS728TP

• GS728TPP

• GS728TPS

• GS728TS

• GS728TXS

• GS748T-400

• GS752TP

• GS752TPS

• GS752TS

• GS752TXS

• S3300-28X

• S3300-28X-PoE+

• S3300-52X

• S3300-52X-PoE+

• XS712T

• XS728T

NETGEAR Firewalls

This release supports the following NETGEAR firewalls:

• FVS318G

• FVS318N

• FVS336Gv2

• FVS336Gv3

• SRX5308

NETGEAR Wireless Access Points

This release supports the following NETGEAR wireless access points:

• WAC720

• WAC730

• WG103

• WN203

• WN203-200

• WN370

• WND930

• WNAP210

Introduction

14


• WNAP320

• WNAP370

• WNDAP350

• WNDAP360

• WNDAP380R

• WNDAP380Rv2

• WNDAP620

• WNDAP660

NETGEAR Wireless Management Systems and Controllers

This release supports the following NETGEAR wireless controllers and wireless management system:

• WC7520

• WC7600

• WC9500

• WMS5316

NETGEAR Storage Systems

This release supports the following NETGEAR ReadyDATA and ReadyNAS storage systems:

• RD5200

• RDD516

• RN716X

• RN2120

• RN3130 (all models)

• RN3220

• RN4220





Prepare the Network Devices for Discovery

To manage the devices on your network, you must prepare them for the application. By default, the application lets you manage up to 200 devices. For information about managing more than 200 devices, contact your NETGEAR sales contact.

Introduction

15


 To prepare the devices on your network:

1. Upgrade your devices to their latest released firmware.

To upgrade the firmware, use the web management interface of the device.

Each device must run the latest firmware before the application can discover and manage the device. Once you perform this one-time upgrade, the application can centrally manage future device firmware upgrades.

2. Create the credentials for your devices.

The application uses a combination of SNMP, HTTP, and Telnet protocols to interact with the devices on your network.

You must configure the application with the device credentials to authenticate with the devices over the following protocols:

• Telnet and HTTP protocols . If the devices are not configured with the default password for the admin user, create two new credentials in the application.

Create one credential for the Telnet protocol and another credential for the HTTP protocol that contain either the admin user credential or the credential of another user of the device with administrative privileges.

• SNMP community strings . If the devices are not configured with the default SNMP community strings, create a credential in the application for the SNMP protocol that contains the matching community strings.


Add or Modify a Device Credential on page 35.

3. Make sure that each device on your network is configured to send SNMPv1 or SNMPv2 traps to the IP address of the NMS300 server.

The application listens for SNMPv1 and SNMPv2 traps.

What to Do Next

Before you can manage your network, you must perform certain basic configuration tasks and let the application find the devices that are on your network. These tasks are described in the following chapters:

•

Chapter 2, Get Started

•

Chapter 3, Discover and Manage Resources

Introduction

16

2.

Get Started

Lo g i n a n d p e r fo r m b a s i c co n f i g u ra t i o n ta s k s

2

After you logged in to the application, you can change your password and account information and configure the email server.


•

Log In to the Application

•

Change Your Password and Account Information

•

Configure the Email Server for Alerts and Alarm Notifications

•

Configure the SMS Server for Alerts and Alarm Notifications

17


Log In to the Application

The application uses a browser server architecture. Administrators and other types of users can access the application from any supported browser. For more information about installing the application, see the NMS300 Network Management Quick Start Guide , which is available at downloadcenter.netgear.com

.

Before you log in to the application, check the following items:

• Make sure that the application is installed on a server with a static IP address.

• Clear your browser cache before you use the application.

CAUTION:

The application supports multiple concurrent users. We recommend that different users coordinate their application activities so that modifications to a page made by one user are not inadvertently changed by another user.

 To select your language and log in to the application:

1. Open a browser and connect to the application through the static IP address of the

NMS300 server.

• To connect to the application from the same NMS300 server on which you installed the application, enter the URL http://localhost:8080 .

If you entered a different port number for the NMS300 server during the application installation, replace 8080 in this URL with the port number that you provided during installation.

• To connect to the application from a remote computer, replace localhost with the IP address of the NMS300 server. For example, enter http://203.0.113.56:8080 , in which 203.0.113.56 is the IP address of the NMS300 server and 8080 is the port number for the NMS300 server.

After you connect to the application, the User Login window opens.

2. From the Language menu, select your language.

The default language is English. You can also select Chinese.

3. Enter your user name and password.

Get Started

18


When the application is initially installed, the default administrator user name is admin and the default administrator password is also admin .

You must be an administrator (admin user, that is, a user with a security profile that is set to Admin) to be able to create user names and passwords for other types of users.

4. Click the Sign In button.

For more information about the Network Summary page, see

Monitor the Network on page 76.

Get Started

19


Change Your Password and Account Information

We recommend that you change your password to a more secure password. This recommendation applies to admin users only because nonadministrative users such as users with a security profile set to Operator or Observer cannot change their password.

As an admin user, you can also change your account information. Items that you can change include your email address, real name, and telephone number. You cannot change your user name but you can add a second admin account with a different user name. For more information, see

Chapter 11, Manage Users and Security Profiles .

Change Your Password

When the application is initially installed, the default administrator user name is admin and the default administrator password is admin. As an admin user, you can create user names and passwords for other types of users.

 To change your password:


NMS300 server.


Log In to the Application on page 18.

A login window opens.


The default administrator user name is admin and the default administrator password is also admin .


The Network Summary page displays.

Get Started

20


4. Select ADMIN > SETTINGS .

5. Under Account Information, click the Change Password link.

6. Enter your old and new passwords.

7. Click the Submit button.

Your password is updated.

Get Started

21


Change Your Account Information

You can change your general account settings such as your email address and telephone number.

 To change your account information:


NMS300 server.









5. Under Account Information, click the Edit Account link.

Get Started

22


6. Modify the information as needed.


Your account information is updated.

Configure the Email Server for Alerts and Alarm

Notifications

Before the application can send email updates and alarm notifications, you must configure the email server settings. Only an admin user can configure the email server settings.

Note: For information about adding an alarm notification profile with an email address to which the application can send a notification, see

Add or Modify an Alarm Notification Profile on page 180.

Configure the General Email Server Settings

The following procedure describes how to configure the general email server settings.

 To configure the email server:


NMS300 server.







Get Started

23




5. Under Getting Started with NMS, click the SMTP Email Settings link.

6. Enter your SMTP configuration settings.

7. If your SMTP server requires authentication, select the Authentication Enabled check box.

8. In the User Name field, enter the user name for your email account.

Get Started

24


Note: You must enter the email user name entirely, that is with the at sign

(@) and domain name. For example, [email protected]. The

SMTP server also uses the entire user name as the address from which email is sent.

9. In the Password field, enter the password for your email account.

10. To use a secure email connection, select the Use SSL check box, and in the SMTP Server

Port field, enter the port number for the SSL connection.

11. Click the Test button.

Your SMTP configuration settings are verified.


Your changes are saved.

Configure Email Server Settings for a Gmail Account

The following procedure describes how to configure the email server for a Gmail account.

 To configure the email server for a Gmail account:


NMS300 server.








Get Started

25



5. Under Getting Started with NMS, click the SMTP Email Settings link.

6. Enter the following settings and select the following check boxes:

• In the SMTP Server Host field, enter smtp.gmail.com

.

• In the SMTP Server Port field, enter 25 .

• Select the Authentication Enabled check box.

• In the User Name field, enter the user name for your Gmail account.

Get Started

26


Note: You must enter the email user name entirely, that is with the at sign

(@) and domain name. For example, [email protected]. The

SMTP server also uses the entire user name as the address from which email is sent.

• In the Password field, enter the password for your Gmail account.

7. To use a secure email connection, select the Use SSL check box, and in the SMTP Server

Port field, enter 465 .


Your SMTP configuration settings are verified.



Configure the SMS Server for Alerts and Alarm

Notifications

Note: The SMS server option is supported for a particular SMS gateway in the People's Republic of China only. No other SMS servers are supported in this release.

Before the application can send SMS updates and alarm notifications, you must configure the

SMS server settings. Only an admin user can configure the SMS server settings.

For information about adding an alarm notification profile with an SMS telephone number to which the application can send a notification, see

Add or Modify an Alarm Notification Profile on page 180.

 To configure the SMS server:

1. Contact NETGEAR support to obtain the corporation ID and password for the Chinese

SMS server that is supported.

2. Open a browser and connect to the application through the static IP address of the NMS300 server.








Get Started

27



6. Under Getting Started with NMS, click the SMS Server Settings link.

7. Enter the corporation ID.

The corporation ID specifies the SMS gateways that the application must use. This is the corporation ID that NETGEAR support gave you.

8. Enter the password for accessing the SMS gateway.

This is the password that NETGEAR support gave you.


Get Started

28


Your SMS configuration settings are verified.



Get Started

29

3.

Discover and Manage Resources

F i n d a n d m a n a g e t h e d e v i ce s o n yo u r n e t wo r k

3

Before you can manage your network, you must let the application find the devices that are on your network and perform other setup tasks that could simplify the management of your network.


•

Discovery Concepts

•

Use Quick Discovery to Discover Devices on Your Network

•

Use a Discovery Profile to Discover Devices on Your Network

•

View and Manage the Wired and Wireless Devices on Your Network

•

Manage Device Groups

•

Search for the Switch to Which a Host Is Connected

30


Discovery Concepts

You can discover devices on your network by using the following methods:

• Quick discovery . Discovers devices without using a discovery profile. This method is a quick and easy discovery method but gives you limited control over the discovery process.

• Regular discovery . Filters the devices on your network through a discovery profile that you must configure first. This method gives you more control than the quick discovery method but is a bit more complicated.

With both methods, the application can discover wired devices, wireless devices, NETGEAR devices, and third-party devices that support standard SNMP MIBs.

The application can discover and monitor NETGEAR firewalls over the WAN. Firewalls can use a static WAN IP address, dynamic WAN IP address, or WAN host name. If a firewall uses a WAN host name, the firewall must also use DNS.

Note: By default, the application lets you discover up to 200 devices. For information about discovering more than 200 devices, contact your

NETGEAR sales contact.

For wireless access points (APs), the nature of the AP determines whether the application can discover the AP:

• Standalone AP . An AP that is not controlled by another device and that operates in standalone mode. This type of AP is also referred to as a Fat AP. The application can discover and manage standalone APs just like any other network device that the application supports.

• Controller-managed AP . An AP that a NETGEAR WC7520 or WC9500 wireless controller manages. This type of AP is also referred to as a Fit AP. After the application discovers a wireless controller, it displays the controller-managed APs in the device table.

In this indirect way, the application can discover the controller-managed APs but cannot manage them. You cannot back up or restore the configuration, upgrade the firmware, or delete the access points from the application. Controller-managed APs are not subtracted from the number of devices that the license of the application supports. The license of the application ignores the controller-managed APs.


31


Use Quick Discovery to Discover Devices on Your Network

Quick Discovery is a quick and easy discovery method but gives you limited control over the discovery process.

 To discover the devices on your network:


NMS300 server.








4. Select RESOURCES > DISCOVERY .

5. Click the Quick Discovery button.


32


6. From the menu in the upper left on the pop-up window, select one of the following network types and enter the applicable address information in the fields to the right of the menu:

• IP Range

• Subnet

• Single IP

• IP Address(es)

• Hostname

7. Specify the credentials that pertain to the devices on your network by selecting one of the following types of credentials:

• Default SNMP

• Default HTTP

• Default Telnet

• Default HTTPS

• Default FVS318G HTTPS

Note: For the NETGEAR FVS318N, FVS336Gv2, FVS336Gv3, and

SRX5308 firewalls, use the default SNMP device credentials. For the

NETGEAR FVS318G firewall, use the default FVS381G HTTPS device credential.

8. If the credential that you need is not listed in the table, do the following: a.

Click the Add button.

The Select Credentials page displays. In addition to the default credentials, the page

displays the device credentials that you added. For more information, see Add or

Modify a Device Credential on page 35.

b. Select one or more credentials and click the Add Selection button.

To add all credentials, click the Add All button.

The Select Credentials page closes and the selected credentials are added to the credentials table.

c. Select the credential or credentials that you added.

9. Click the Execute button.


33


When the quick discovery process completes, the Quick Discovery pop-up window opens and displays the results.

Note: If a credential failure occurs, a common reason is that the device login information changed from its default. When a credential failure occurs, add or modify the credential and run the discovery job again. For more information, see

Add or Modify a Device Credential on page 35.

10. Click the Close button.

The Quick Discovery pop-up window closes.

Use a Discovery Profile to Discover Devices on Your

Network

A discovery profile gives you more control over the discovery process than the quick discovery method but is a bit more complicated. The following sections describe how you can use a discovery profile to discover devices:

1. Add or Modify a Device Credential

2. Add or Modify a Discovery Profile

3. Execute a Discovery Job

or Schedule or Reschedule an Existing Discovery Job


34


Add or Modify a Device Credential

During the discovery process, the application must log in to devices to obtain the information to discover and manage the devices. A device credential includes the user name, password, and SNMP community string that allows the application to log in to the device. The user name and password are the same user information that you use to log in to the device to perform system configuration. The application provides default device credentials for discovery over HTTP, HTTPS, SNMP, and Telnet, and for discovery of a NETGEAR

FVS318G firewall over HTTPS. (The NETGEAR FVS318N, FVS336Gv2, FVS336Gv3, and

SRX5308 firewalls use an SNMP device credential.)

You must configure the correct device credentials for any device that you want the application to manage. If a device is not configured with its default credentials, do the following:

• If a device is not configured with its default admin user password, create two new credentials in the application, one for Telnet and another for the HTTP protocol. These credentials contain either the admin user credential or the credential of another user with administrative privileges.

• If a device is not configured with its default SNMP community strings, create a credential in the application for the SNMP protocol that contains the matching community strings.

 To add a device credential or modify an existing device credential:


NMS300 server.








4. Select RESOURCES > DEVICE CREDENTIALS .


35


5. Add a device credential or modify an existing device credential:

• To add a device credential, click the Add button.

• To modify an existing device credential: a. From the Device Credentials table, select a device credential.

b. Click the Edit button.

For a new device credential, the Add Credential pop-up window opens. For an existing device credential, the Edit Credential pop-up window opens.

6. In the Credential General Info section, enter or modify the name for the credential.

7. From the Protocol menu, select one of the following protocols:

• SNMP V1

• SNMP V2C

• SNMP V3

• Telnet

• SSH

• HTTP

• HTTPS

Depending on your protocol selection, the pop-up window might adjust to display other fields and menus.

8. In the Authentication Info section, enter or modify the information for the selected protocol.


36


Note: If you are setting up a Telnet device credential for a managed switch for which the privileged EXEC password was changed (on the Enable

Password Configuration page of the switch web management interface), enter the privileged EXEC password in the Enable

Password field. The Enable Password field displays when you select

Telnet from the Protocol menu.

9. Click the Management Interface tab.

10. Enter or modify the port number, time-out period in seconds, and the number of retries.

11. Click the Associated Devices tab.


37


12. Click the Add button.

13. Select one or more devices and click the Add Selection button.

To add all devices to the device credential, click the Add All button.

The Select Devices pop-up window closes and the selected devices are added to the

Associated Devices table.

14. If you are modifying an existing device credential, to remove devices: a.

Select the devices.

b. Click the Remove button.

The devices are removed from the Associated Devices table.

15. Click the Save button.

The page closes and the new or modified device credential displays in the Device

Credentials table.

Add or Modify a Discovery Profile

A discovery profile filters the network device information that the application can detect. The application can discover devices through an IP address range, IP subnet address, a single IP address, a list of IP addresses, or device host name.

 To add a discovery profile or modify an existing discovery profile:


NMS300 server.







38





The page displays the existing discovery profiles.

5. Add a discovery profile or modify an existing discovery profile:

• To add a discovery profile, click the Add Profile button.

• To modify an existing discovery profile: a. From the Network Discovery table, select a discovery profile.

b. Click the Edit Profile button.

For a new discovery profile, the Add Profile pop-up window opens. For an existing discovery profile, the Edit Profile pop-up window opens.


39


6. Enter or modify the information in the following sections:

• General Info . Enter the name and description of the profile.

• Discovery Options :

Resolve Host Names . To attempt to resolve a host name to an IP address, select the Resolve Host Names (Attempt to resolve host name to IP address) check box.

ICMP Ping Devices . To monitor the node status of third-party non-SNMP devices, select the ICMP Ping Devices (Ping devices before authentication) check box.

• Discovery Filters . Select the discovery filters you want by vendor, location, and device type.

• Discovery Includes . Select whether to include ICMP-only devices or unclassified devices.

• LLDP Option . To monitor the node status of third-party non-SNMP devices, select the Enable LLDP Link Discovery (Automatically discover LLDP links) check box.

7. Click the Network tab.

8. From the menu in the upper left of the pop-up window, select one of the following network types and enter the applicable address information in the fields to the right of the menu:

• IP Range

• Subnet

• Single IP

• IP Address(es)

• Hostname


40


9. Specify or modify the credentials that pertain to the devices on your network by selecting one of the following types of credentials:

• Default SNMP

• Default HTTP

• Default Telnet

• Default HTTPS

• Default FVS318G HTTPS

10. If the credential that you need is not listed in the table, do the following: a.

Click the Add button.

In addition to the default credentials, the pop-up window displays the device

credentials that you added. For more information, see Add or Modify a Device

Credential on page 35.

b. Select one or more credentials and click the Add Selection button.

To add all credentials, click the Add All button.

The Select Credentials pop-up window closes and the credentials are added to the

Select Credentials table on the Network pop-up window (see the figure that is shown in

Step 7

).

c. In the Network pop-up window, select the credential or credentials that you added.


The pop-up window closes and the new or modified discovery profile displays in the

Network Discovery table.

Execute a Discovery Job

You can execute a one-time discovery job immediately.

 To execute a discovery job:


NMS300 server.


41










5. Select the discovery profile.

6. From the More menu, select Execute .

When discovery completes, the Execution Results pop-up window opens and displays the discovered devices that the application adds to its inventory database.


42



The pop-up window closes.

Note: Output files from completed resource discovery jobs are saved for the

data retention period. For more information, see Set the Data

Retention Period on page 264.

Schedule or Reschedule an Existing Discovery Job

You can schedule or reschedule an existing discovery job to occur later. This discovery job can be one time or recurrent.

 To schedule or reschedule an existing discovery job for future execution:


NMS300 server.









The page lists the existing discovery profiles in the application.



43


6. Click the Edit Profile button.

7. Take one of the following actions:

• To add a new schedule, click the Add Schedule button.

• To modify an existing schedule, click the Edit Schedule button.

8. From the Enable menu, select Yes .


44


The pop-up window adjusts to display more fields.

9. Specify whether the application executes the discovery job once or on a recurring basis by selecting one of the following options from the Execution Type menu and entering or modifying the corresponding information:

• One time scheduled . This is the default selection.

In the Starting On field, enter or modify the date and time.

• Recurrent . The pop-up window adjusts to display more fields.

Enter or modify the following information: a. In the Starting On field, enter or modify the date and time.

b. From the Recurrence Type menu, select how the schedule recurs and complete the corresponding field or select the corresponding check boxes.


45

NMS300 Network Management System Application c. Select the End Time radio button and enter or modify the date and time in the corresponding field, or leave the Never radio button selected, which is the default setting.


The Schedule pop-up window closes. The discovery job schedule becomes part of the discovery profile.

11. In the Edit Profile pop-up window, click the Save button.

Your discovery job is executed according to the schedule that you set.

Note: Output files from completed resource discovery jobs are saved for the

data retention period. For more information, see Set the Data


Remove a Device Credential

You can remove a device credential that you no longer need.

 To remove a device credential:


NMS300 server.








4. Select RESOURCES > DEVICE CREDENTIALS .


46


5. Select the device credential.

6. Click the Delete button.

A confirmation pop-up window opens.

7. Click the Yes button.

The device credential is removed from the Device Credentials table and deleted.

Remove a Discovery Profile

If you delete a discovery job from the Jobs table, the application deletes the discovery profile

for the job automatically. For more information, see View and Manage Jobs on page 250.

You can also remove a discovery profile manually.

 To remove a discovery profile manually:


NMS300 server.










6. From the More menu, select Delete .



The discovery profile is removed from the Network Discovery table and deleted.


47


View and Manage the Wired and Wireless Devices on Your

Network

After the application discovers the wired and wireless devices on your network and adds them to the inventory database, you can view and test the devices. The following sections describe the tasks that you can perform:

•

View Device Information

•

View Wireless Device Information Only

•

Modify the Name, Location Information, and Contact Information

•

Remove Device Information

•

Synchronize a Network Device

•

Log In to a Device

•

Ping, Perform a Traceroute, or Reboot a Device

•

Use the SNMP MIB Browser

•

View and Export the Inventory Table and Interface List Table

The application polls the devices to make sure that they are still on the network. You can

change how frequently the device inventory is polled. For more information, see Set the

Inventory Polling on page 267.

View Device Information

You can see a table of devices that the application discovered in your network.

 To view the Devices table:


NMS300 server.









48


4. Select RESOURCES > DEVICES .

The page displays the devices that the application discovered.

5. To add columns to or remove them from the Devices table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Status, Device Name, IP Address, Device

Model, Device Type, Firmware Version, Serial Number, MAC Address, Last Update Time,

Location, Registered, Hostname, Managed By, Date of Purchase, Vendor, Country of

Purchase, Hardware Version, Configuration Version, Contact, Discover Time, and

Description.

6. To filter the devices that are listed, click the Show Filter button.

You can filter the devices by criteria such as type, name, IP address, vendor, model, and status.

To hide the filter, click the Hide Filter button.

7. To view details about a device, click the device name (or IP address) for the device.


View Device Details and Interface Details on page 93.

View Wireless Device Information Only

You can easily monitor your wireless network by displaying wireless controllers, wireless access point (APs), wireless management systems, and active wireless clients.

Note: For information about viewing wireless clients of wireless controllers,

APs, and management systems, see

Monitor Wireless Clients and

View Client Details on page 97.


49


View Wireless Controller Information Only

You can display only the wireless controllers that the application manages.

 To view wireless controller information:


NMS300 server.








4. Select WIRELESS > CONTROLLERS .

5. To add columns to or remove them from the Wireless Controllers table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Status, Device Name, IP Address,

Hostname, Managed By, MAC Address, Location, Device Model, Vendor, Device Type,

Last Update Time, Hardware Version, Firmware Version, Configuration Version, Serial

Number, Contact, and Discover Time.


You can filter the devices by criteria such as name, IP address, location, model, and status.






50


View Wireless Access Point Information Only

You can display only the standalone APs and controller-managed APs. The application manages the standalone APs. The controller-managed APs are managed by their wireless controllers and display for information only.

 To view wireless access point information:


NMS300 server.








4. Select WIRELESS > AP .

5. To add columns to or remove them from the Access Points table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Status, Device Name, Associated Controller,

IP Address, Hostname, Managed By, MAC Address, Location, Device Type, Device

Model, Vendor, Last Update Time, Hardware Version, Firmware Version, Configuration

Version, Serial Number, Contact, Discover Time, and Description.


You can filter the devices by criteria such as device name, device IP address, controller name, location, device model, and status.






51


View Wireless Management System Information Only

You can display only the wireless management systems that the application manages.

 To view wireless management system information:


NMS300 server.








4. Select WIRELESS > WMS .

5. To add columns to or remove them from the WMS List table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Status, Device Name, IP Address,

Hostname, Managed By, MAC Address, Device Model, Vendor, Location, Device Type,

Last Update Time, Hardware Version, Firmware Version, Configuration Version, Serial

Number, Contact, and Discover Time.








52


Modify the Name, Location Information, and Contact

Information

You can modify the device name, location information, and contact information that the application displays for a wired or wireless device.

 To modify information for a device:


NMS300 server.















Description.





53


7. Select the device.

8. Click the Edit button.

9. Modify the device information.


The device information is updated and the pop-up window closes.

Remove Device Information

You can remove all information that the application displays for a wired or wireless device.

However, when you run another discovery job, the application might rediscover the device and add it again to its inventory database.

 To remove information for a device:


NMS300 server.









54









Description.








The device is removed from the Devices table and deleted.

Synchronize a Network Device

You can time-synchronize a wired or wireless network device to the NMS300 server.

 To synchronize a device:


NMS300 server.





55













Description.





8. Click the Resync button.



The device is synchronized and the confirmation pop-up window closes.


56


Log In to a Device

You can log in to a wired or wireless device on your network using either the web management interface or Telnet.

You can log in to a device when your web browser can be routed to the device. Generally, your web browser must be on the local network side of the Internet gateway.

 To log in to a device:


NMS300 server.















Description.




57





• Log in over the web management interface: a. From the More menu, select Web GUI .

A login window for the web management interface opens.

b. Enter the user name and password.

For most NETGEAR products, the user name is admin and the password is password .

c. Click the button that lets you log in to the device.

The name of the button depends on the device. For most NETGEAR products, the button is called the Login button.

• Log in over a Telnet connection: a. From the More menu, select Telnet .

A login pop-up window for the CLI opens.

b. Enter the user name and password.

For most NETGEAR products, the user name is admin and the password is password .

Ping, Perform a Traceroute, or Reboot a Device

You can ping, perform a traceroute, or reboot a wired or wireless network device from the

LAN or WAN. Your web browser must be routed to the NMS300 server to conduct these tasks.

 To test or reboot a device:


NMS300 server.









58









Description.






• Ping the device. From the More menu, select Ping .

When the ping completes, a pop-up window opens and displays the results.

• Trace a route. From the More menu, select TraceRoute .

When the traceroute completes, a pop-up window opens and displays the results.

• Reboot the device. From the More menu, select Reboot .

Even though you reboot the device, the device remains in the inventory of the application.


59


Use the SNMP MIB Browser

The SNMP MIB browser lets you retrieve information about SNMP-enabled devices directly.

The application supports SNMPv1, SNMPv2c, and SNMPv3 and all supported standard and private MIBs. The SNMP MIB browser lets you select one of several MIB databases (such as

RFC Standard MIBs or NETGEAR Private MIBs) and navigate a MIB tree to select a specific

MIB object. You can also search for a MIB object, upload MIBs to the MIB browser, and delete MIBs from the MIB browser.

The application displays the data that the MIB object collects, information about the selected

MIB object, and information about the SNMP credentials.

Select a MIB Object and Collect SNMP Data or Issue SNMP Commands

You can use the MIB browser to collect data from SNMP-enabled devices or issue SNMP commands.

 To select a MIB object, view information about the MIB object, and collect SNMP data or issue an SNMP command:


NMS300 server.











60







Description.





8. From the More menu, select MIB Browser .

The MIB browser opens in a new browser page.

9. To specify the SNMP credentials for the device that you are polling, do the following: a.

Click the Credential button at the top of the page.

b. From the Protocol menu, select the SNMP version.


61


By default, the SNMPv3 information is displayed.

c. If you select SNMP V1 or SNMP V2C , specify the write community and read community strings.

If you select SNMP V3 , specify the user name and, if required, the authentication protocol.

d. Click the Submit button.

10. From the menu in the upper left of MIB Groups pane, select the MIB database.

A MIB tree populates the MIB Groups pane.

11. Navigate to the MIB object.

The MIB Information pane below the MIB Groups pane displays the name and object ID of the selected MIB trap, along with a description and other information.

If you cannot find the MIB object, search for it in the MIB tree by doing the following: a.

Click the magnifier icon next to the menu in the upper left of MIB Groups pane.

A pop-up window opens.

b. In the Find what field, enter your search criteria.

c. Click the Find Next button.

If a match is found, it is highlighted in the MIB tree.

d. To close the pop-up window, click the Cancel button.

12. From the Operations menu in the upper right of the page, select one of the following SNMP commands:

• Get . Collects data based on the selected MIB object.

• Get Next . Collects data based on the next MIB object (relative to the selected MIB object) in the MIB tree.

• Set . Changes the value of the selected MIB object.

The SNMP SET pop-up window opens, allowing you to specify the data type and value for the command.

• Table View . Collects table data based on the selected MIB object. This command is available only for table-related MIB objects.


62


13. Click the Go button.

The Results List pane displays the name and object ID and the value that the MIB object collected.

If the data collected applies to a table-related MIB object, the Table View button lets you switch to a table view.

14. To collect SNMP data or issue an SNMP command for another MIB object, repeat

Step 10

through

Step 13 .

15. To clear all collected data, click the Clear All button.

The Results List pane is cleared.

Add MIB Files

You can load new MIB files into the MIB browser.

 To add new MIB files to the MIB browser:


NMS300 server.








63




Note: To add MIB files to the MIB browser, you do not need to select a device.




64


6. Click the green + icon next to the menu in the upper left of MIB Groups pane.

7. Either select an existing MIB file group from the Select a MIB File Group menu or select the Add a new MIB File Group radio button and specify the name for a new MIB file group in the field.

8. Compose the list of MIB files to be added to the MIB browser by doing the following:

• To add one or more MIB files to the table in the Upload new MIB files pop-up window, do the following: a. Click the Add button.


b. Navigate to the MIB file or files that you want to upload and select one, several, or all MIB files in the pop-up window.

The MIB file or files are uploaded to table in the Upload new MIB files pop-up window.

• To remove one or more MIB files from the table in the Upload new MIB files pop-up window, do the following: a. Select the check boxes to the left of the MIB files in the table.

To select all MIB files in the table, select the check box in the table heading.


The MIB file or files are removed from the table in the Upload new MIB files pop-up window.


The MIB file or files on the list are saved in the group that you specified in

Step 7 .


65


Remove a MIB File

You can remove a MIB file MIB browser. For example, you can remove a MIB file that is obsolete.

 To remove a MIB file from the MIB browser:


NMS300 server.









Note: To remove a MIB file from the MIB browser, you do not need to select a device.


66




6. Navigate to the MIB object.

The MIB Information pane below the MIB Groups pane displays the name and object ID of the selected MIB trap, along with a description and other information.

If you cannot find the MIB object, search for it in the MIB tree by doing the following: a.

Click the magnifier icon next to the menu in the upper left of MIB Groups pane.


b. In the Find what field, enter your search criteria.

c. Click the Find Next button.

If a match is found, it is highlighted in the MIB tree.

d. To close the pop-up window, click the Cancel button.

7. Click the red x icon next to the menu in the upper left of MIB Groups pane.



The MIB file is deleted.


67


View and Export the Inventory Table and Interface List Table

You can view the table of wired and wireless devices and interfaces that the application manages, and export this table to an Excel or PDF file.

 To view and export the Inventory table and Interface List table:


NMS300 server.








4. Select RESOURCES > INVENTORY .

5. To add columns to or remove them from the Inventory table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.





68



Description.


You can filter the devices by criteria such as device type, device name and IP address, device model, and status.


7. To view interfaces for a specific device, click the table row for the device anywhere but in the

Device Name column.

8. To view details about an individual device or interface, in the Device Name column, click the device name (or IP address), or, in the Name column, click the interface name.

For information about viewing device details, see

View Device Details and Interface

Details on page 93.

9. Click the Export to Excel button or the Export to PDF button.

10. To save the device information on your computer, follow the directions of your browser.

Manage Device Groups

To simplify the management of networks with many devices, you can create device groups.

Once they are discovered, you can group the devices on your network by location, device type, and other criteria.

You can create static and dynamic device groups:

• Static device group . A fixed group of specific devices that you add manually. For more

information, see Add or Modify a Static Device Group on page 69.

• Dynamic device group . A dynamic list of devices that are selected automatically based

on your filter selection criteria. For more information, see Add or Modify a Dynamic

Device Group on page 71.

For general information about device groups, see

Device Groups on page 11.

Add or Modify a Static Device Group

A static group is a fixed list of specific devices. You must add devices manually.

 To add a static device group or modify an existing static device group:


NMS300 server.






69





4. Select RESOURCES > DEVICE GROUPS .

5. Add a static device group or modify an existing static device group:

• To add a static device group, click the Add Static Group button.

• To modify an existing static device group: a. From the Device Groups table, select the static device group.

b. Click the Edit Group button.

For a new static device group, the Add Static Device Group pop-up window opens. For an existing static device group, the Edit Static Device Group pop-up window opens.

6. Enter or modify the group name.

7. Enter or modify the description.


70



9. To filter the devices that display in the pop-up window, click the Show Filter button.

You can filter the devices by criteria such as device type, device name and IP address, location, device model, and status.

To hide the device filter, click the Hide Filter button.

10. In the Select Devices pop-up window, select devices for the group.

11. Click the Add Selection button.

To add all devices, click the Add All button.

12. If you are modifying an existing static device group, to remove devices: a.

Select the devices.


The devices are removed from the Associated Devices table.


The pop-up window closes. The devices are added to the static device group, and the group is displayed in the Device Groups table.

Add or Modify a Dynamic Device Group

A dynamic group is a dynamic list of devices that are selected automatically based on your filter selection criteria. The list changes automatically as devices that meet the filter criteria are added to and removed from the network.

 To add a dynamic device group or modify an existing dynamic device group:


NMS300 server.





71







5. Add a dynamic device group or modify an existing dynamic device group:

• To add a dynamic device group, click the Add Dynamic Group button.

• To modify an existing dynamic device group: a. From the Device Groups table, select the dynamic device group.

b. Click the Edit Group button.

For a new dynamic device group, the Add Dynamic Device Group pop-up window opens.

For an existing dynamic device group, the Edit Dynamic Device Group pop-up window opens.

6. Enter or modify the group name.


72


7. Enter or modify the description.

8. Enter or modify the criteria for the device selection filter.

You can filter by device vendor, device location, device type, device model, and device contact. You can select more than one filter. To filter by device type, make a selection from the Device Type menu.

9. To view the devices in the group before you save the group, select the View Devices button.

The devices that meet the selection criteria are displayed.


The pop-up window closes. The devices are added to the dynamic device group, and the group is displayed in the Device Groups table.

Remove a Device Group

You can remove a device group that you no longer need.

 To remove a device group:


NMS300 server.









5. Select the device group.

6. Click the Delete Group button.


73




The device group is removed from the Device Groups table and deleted.

Search for the Switch to Which a Host Is Connected

You can enter an IP address or MAC address of a device (that is, a host) and let the application search for the switch in your network to which the host is directly connected.

 To search for a switch to which a device is directly connected:


NMS300 server.








4. Select RESOURCES > SEARCH HOST .

5. In the Host IP Address or MAC Address to search for field, enter an IP address or MAC address.

6. Click the Apply button.

If a match is found, the table displays information about the switch to which the host is connected, including the system name, model, IP address, and MAC address of the switch and the switch port to which the host is connected.


74

4.

Monitor Devices and the Network

M o n i to r h o w d e v i ce s a n d t h e n e t wo r k p e r fo r m

4

You can view summary and detailed information about the network, devices, and interfaces, including real-time and historical information and performance statistics. You can also enable and disable the configuration monitors, view and export the audit logs, view firmware versions, and view NMS300 server information.


•

Monitor the Network

•

Monitor the Top 10 Widgets for All Devices

•

View the Wireless Summary and Monitor the Top 10 Widgets for Wireless Devices

•

View Device Details and Interface Details

•

Monitor Wireless Clients and View Client Details

•

Manage the Configuration Monitors

•

Customize the Optional Network Dashboard

•

View and Export Audit Logs

•

View Firmware Version Information

•

View the NMS300 Server Information

•

View Application Notifications

75


Monitor the Network

You can monitor the network by various criteria and you can customize the information that displays on the Network Summary page.

View the Default Network Summary

If you did not customize the Network Summary page, the page displays a device tree, an enterprise network map, a physical representation of the status and device type of the inventory, and various top 10 widgets.

 To view the default network summary:


NMS300 server.








76


By default, the following widgets display on the page.

Widget

Device Tree View

Description Information

A tree of all discovered and managed devices in the network.

You can expand the tree.

Group devices by:

• Location (the default setting)

• Vendor

• Device Type

• Device Group

Enterprise Network Map A world map that displays the location of each device and its connections to other devices

• Manual link

• LLDP link

• < 1.5 Mbps link

• >= 1.5 Mbps < 10 Mbps link

• >= 10 Mbps < 100 Mbps link

• >= 100 Mbps < 1 Gbps link

• >= 1 Gbps < 10 Gbps link

• >= 10 Gbps link

• Link of unknown speed

Device Inventory

Status/Device Type

Top 10 Devices by

Average CPU (Today)

A slice graph displaying the device status (Up or Down) and a slice graph displaying the network breakdown per device type.

Top 10 devices by average CPU utilization for today

•

•

Device status

Device name

• Device type

• CPU utilization in percentage

Top 10 Devices by

Average Memory (Today)

Top 10 devices by average memory utilization for today

Latest 10 Alarms

• Device status

• Device name

• Device type

• Memory utilization in percentage

• Alarm Name

• Device Name

• Severity

• Alarm Time

4. To view details about a device, click the device name.



Customize the Network Summary Page

You can customize the items that display on the Network Summary page. You do not need to be an admin user to customize the Network Summary page.

In addition to the default widgets that are shown in the table in

View the Default Network

Summary on page 76, you can add the optional widgets that are listed in the following table.


77


Table 1. Optional widgets for the Network Summary page

Widget

Devices


Top 10 Devices by

Average Response Time

(Today)

Top 10 Devices by

Average Packet Loss

(Today)

Top 10 devices by average response time for today

• Device status

• Device name

• Device type

• Average response time in ms

Top 10 devices by average packet loss percentage for today

• Device status

• Device name

• Device type

• Average packet loss in percentage

Interfaces

Top 10 Interfaces by

Utilization (Today)


Traffic Rate (Today)

Top 10 interfaces by interface utilization for today

• Device status

• Device name

• Interface status

• Interface name

• Ingress (Rx) utilization in percentage

• Egress (Tx) utilization in percentage

• Total utilization in percentage

Top 10 interfaces by traffic rate for today

• Device status

• Device name


• Interface name

• Ingress (Rx) traffic rate

• Egress (Tx) traffic rate

• Total traffic rate

Note: Traffic rate is stated in bps, Kbps, or

Mbps.


Traffic (Today)

Top 10 interfaces by total traffic for today

• Device status

• Device name


• Interface name

• Ingress (Rx) traffic volume

• Egress (Tx) traffic volume

• Total traffic volume

Note: Traffic volume is stated in KB, MB, or GB.


78


Table 1. Optional widgets for the Network Summary page (continued)

Widget


Errors (Today)


Discards (Today)

Description

Top 10 interfaces by total errors for today

Top 10 interfaces by total discarded packets for today

Information

• Device status

• Device name


• Interface name

• Number of ingress (Rx) errors

• Number of egress (Tx) errors

• Total number of errors

• Device status

• Device name


• Interface name

• Number of discarded egress (Tx) packets

• Number of discarded ingress (Rx) packets

• Total number of discarded packets

 To customize the Network Summary page:


NMS300 server.








4. Select HOME > NETWORK SUMMARY .



79


5. Click the Customize Portal button.

The page displays the widgets that are currently selected. The left side of the page displays the Available Widgets menu.


80


6. Customize the Network Summary page by performing one of the following tasks:

• Add a widget . From the Available Widgets menu, click and drag a widget to an empty widget area at the bottom of the page. When the widget is in the target widget area, the widget area displays green and you can drop the widget.

Table 1 on page 78 describes the optional widgets that you can add.

• Remove a widget . In a widget area that is populated by a widget, click the X ( ) in the upper right of the widget area.

• Adjust the widget order . To move a widget to another widget area, click and drag the title bar of the widget. When the widget is in the target widget area, the widget area displays green and you can drop the widget.

• Remove all widgets . Click the Remove All button.

• Reset the Network Summary screen to its defaults . Click the Default button.

7. Repeat Step 6 until you selected all widgets that you want to display on the Network

Summary page.

8. If you are not content with your selections, click the Reset button and repeat Step 6 and

Step 7 .


The settings are saved for your account.

10. (Optional) Select HOME > NETWORK SUMMARY .

The page displays its customized settings.

Monitor the Top 10 Widgets for All Devices

You can monitor the status and top 10 widgets for devices on the network by various criteria and you can customize the information that displays on the Top 10 page.

View the Default Top 10 Widgets

If you did not customize the Top 10 page, the page displays the default top 10 widgets.

 To monitor the default top 10 widgets and view device details:


NMS300 server.








81



4. Select MONITOR > TOP 10 .


Widget

Top 10 Devices by

Average CPU (Today)

Top 10 Devices by

Average Memory (Today)

Description

Top 10 devices by average CPU utilization for today

Top 10 devices by average memory utilization for today

Information

• Device status

• Device name

• Device type


• Device status

• Device name

• Device type



82


Widget


Utilization (Today)


Traffic Rate (Today)


Traffic (Today)


Errors (Today)

Description

Top 10 interfaces by interface utilization for today

Information

• Device status

• Device name


• Interface name

• Ingress (Rx) utilization in percentage

• Egress (Tx) utilization in percentage

• Total utilization in percentage

Top 10 interfaces by traffic rate for today

• Device status

• Device name


• Interface name

• Ingress (Rx) traffic rate

• Egress (Tx) traffic rate

• Total traffic rate

Note: Traffic rate is stated in bps, Kbps, or

Mbps.

Top 10 interfaces by total traffic for today

• Device status

• Device name


• Interface name





Top 10 interfaces by total errors for today

• Device status

• Device name


• Interface name

• Number of ingress (Rx) errors

• Number of egress (Tx) errors

• Total number of errors




6. To view details about an interface, click the interface name.




83


Customize the Top 10 Page

You can customize the information that displays on the Top 10 page by adding and removing widgets. You can also reset the page to its default information.


View the Default Top 10

Widgets on page 81, you can add the optional widgets that are listed in the following table.

Table 2. Optional widgets for the Top 10 page

Widget

Top 10 Device

Description

Top 10 interfaces by total discarded packets for today

Information

Top 10 Devices by

Average Response Time

(Today)

Top 10 Devices by

Average Packet Loss

(Today)

Top 10 devices by average response time for today

• Device status

• Device name

• Device type

• Average response time in ms

Top 10 devices by average packet loss percentage for today

• Device status

• Device name

• Device type

• Average packet loss in percentage

Top 10 Interface


Discards (Today)

• Device status

• Device name


• Interface name

• Number of discarded egress (Tx) packets

• Number of discarded ingress (Rx) packets

• Total number of discarded packets

Top 10 Standalone AP

Top 10 Standalone AP by

CPU Utilization (Today)

Top 10 wireless standalone APs by total CPU utilization for today


WLAN Utilization (Today)

Top 10 wireless standalone APs by total WLAN utilization for today

• Device status

• Device name

• Device type

• WLAN utilization in percentage

Top 10 AP by Client

Count (Current)

Top 10 wireless standalone APs and controller-managed APs by number of current clients

• Device status

• Device name

• Device type


• Device status

• Device name

• Device type

• Total number of clients


84


Table 2. Optional widgets for the Top 10 page (continued)

Widget


Wired traffic (Today)

Description

Top 10 wireless standalone APs by traffic volume over a wired connection for today

Information

• Device status

• Device name

• Device type





Top 10 SSID

Top 10 SSID by Client

Count (Current)

Top 10 SSID by Traffic

(Today)

Top 10 SSIDs by number of current clients

• SSID

• Device status

• Device name

• Radio


Top 10 SSIDs by traffic volume for today

• SSID

• Device status

• Device name

• Radio





Top 10 Radio

Top 10 Radio by Client

Count (Current)

Top 10 Radio by Traffic

(Today)

Top 10 radios by number of current clients

• Radio

• Device status

• Device name

• Device type


Top 10 radios by traffic volume for today

• Radio

• Device status

• Device name

• Device type





 To customize the Top 10 page:


NMS300 server.




85







4. Select MONITOR > TOP 10 .

The Top 10 page displays.



86



6. Customize the Top 10 page by performing one of the following tasks:






• Reset the Top 10 screen to its defaults . Click the Default button.

7. Repeat

Step 6

until you selected all widgets that you want to display on the Top 10 page.

8. If you are not content with your selections, click the Reset

button and repeat Step 6 and

Step 7 .



10. (Optional) Select MONITOR > TOP 10 .


View the Wireless Summary and Monitor the Top 10

Widgets for Wireless Devices

You can monitor the wireless inventory and top 10 widgets for wireless devices on the network by various criteria and you can customize the information that displays on the

Wireless Summary page.


87


View the Wireless Summary and Default Top 10 Wireless

Widgets

If you did not customize the Wireless Summary page, the page displays the wireless inventory and default top 10 widgets for wireless devices.

 To monitor the wireless inventory, monitor the default top 10 widgets for wireless devices, and view wireless device details:


NMS300 server.








4. Select WIRELESS > WIRELESS SUMMARY .


88



Widget

Wireless Inventory

Top 10 SSID by Client

Count (Current)

Top 10 AP by Client

Count (Current)


CPU Utilization (Today)


Wired traffic (Today)

Latest 10 Wireless Alarms


Status of the wireless APs and distribution of wireless devices in the network

• Wireless AP status:

- Number of APs that are up

- Number of APs that are down

• Wireless device type:

- Number of standalone APs

- Number of controller-managed APs

- Number of wireless management systems (WMSs)

- Number of wireless controllers

Top 10 SSIDs by number of current clients

• SSID

• Device status

• Device name

• Radio


Top 10 wireless standalone APs and controller-managed APs by number of current clients

Top 10 wireless standalone APs by total CPU utilization for today

Top 10 wireless standalone APs by traffic volume over a wired connection for today

• Device status

• Device name

• Device type


• Device status

• Device name

• Device type


• Device status

• Device name

• Device type





• Alarm name

• Device name

• Severity

• Alarm time





89


Customize the Wireless Summary Page

You can customize the information that displays on the Wireless Summary page by adding and removing widgets. You can also reset the page to its default information.


View the Wireless Summary and Default Top 10 Wireless Widgets on page 88, you can add the optional widgets that are

listed in the following table.

Table 3. Optional widgets for Wireless Summary page

Widget

Top 10 Standalone AP



Memory Utilization

(Today)

Top 10 wireless standalone APs by total memory utilization for today

• Device status

• Device name

• Device type



WLAN Utilization (Today)

Top 10 wireless standalone APs by total WLAN utilization for today

• Device status

• Device name

• Device type

• WLAN utilization in percentage

Top 10 SSID

Top 10 SSID by Traffic

(Today)

Top 10 SSIDs by traffic volume for today

• SSID

• Device status

• Device name

• Radio





Top 10 Radio

Top 10 Radio by Client

Count (Current)

Top 10 Radio by Traffic

(Today)

Top 10 radios by number of current clients

• Radio

• Device status

• Device name

• Device type


Top 10 radios by traffic volume for today

• Radio

• Device status

• Device name

• Device type






90


 To customize the Wireless Summary page:


NMS300 server.








4. Select WIRELESS > WIRELESS SUMMARY .

The Wireless Summary page displays.



91



6. Customize the Wireless Summary page by performing one of the following tasks:






• Reset the Wireless Summary screen to its defaults . Click the Default button.

7. Repeat

Step 6

until you selected all widgets that you want to display on the Wireless

Summary page.

8. If you are not content with your selections, click the Reset

button and repeat Step 6 and

Step 7 .



10. (Optional) Select WIRELESS > WIRELESS SUMMARY .



92


View Device Details and Interface Details

You can view many details for a device and its interfaces. The detailed information that the application can provide depends on the type of device. The Devices table can list the following devices in the Device Type column:

• Switch

• Firewall

• Standalone AP

• Controller-Managed AP

• Wireless Controller

• WMS

• Storage

• Router

• Unknown

For information about the details that the application can provide for each type of device, see

Appendix B, Device Details . For information about NETGEAR products that the application

supports, see

Compatible Devices on page 12.

 To view the detailed information for a device and an interface:


NMS300 server.









93









Description.




7. Click the name of the device.


94


The following figure shows the page that displays when the device that you select is a switch.

The following figure shows the Dashboard menu that displays when the device that you select is a switch.


95


Note: If the device that you select is an M6100 managed switch, the

Dashboard also displays the Slot List option.

8. From the Dashboard menu, select a menu option.

The page adjusts to display information that corresponds to your menu option. For information about the details that the application can provide for each type of device, see

Appendix B, Device Details .

For switches, wireless controllers, wireless management systems, and routers, you can display interface details.

9. To display interface details: a.

Select Interface List .

The following figure shows the Dashboard menu for an interface: b. From the Dashboard menu, select a menu option.

The page adjusts to display information that corresponds to your menu option.

For more information about the details that the application can provide for an

interface, see Appendix B, Device Details

.


96


Monitor Wireless Clients and View Client Details

The application lets you monitor the active wireless clients by wireless controller, standalone

AP, controller-managed AP, or SSID.

You can display various wireless details for each client.

 To monitor wireless clients and view details for a single client:


NMS300 server.








4. Select WIRELESS > ACTIVE CLIENTS .

By default, the filter for active clients is active because the Active Client List table can display many wireless clients.

5. To hide the filter for active clients, click the Hide Filter button and go to

Step 12

.

6. From the Device Type / SSID menu, select Wireless Controller , Standalone AP ,

Controller Managed AP , or SSID .

The name of the field to the right of the Device Type / SSID menu adjusts according to your selection from the menu.

7. Click the dots next to the field to the right of the Device Type / SSID menu.


97


A pop-up window similar to the following opens.

8. To filter the devices or SSIDs that are listed, click the Show Filter button.

You can filter the devices by criteria such as name, IP address, location, and model. You can filter the SSIDs by criteria such as SSID name, device name, and device IP address.

To hide the filter for SSIDs or devices, click the Hide Filter button.

The following figure shows an example of a pop-up window that opens when you filter by device IP address:

9. Select the device or SSID.

10. Click the Select button.

The pop-up window closes and the empty Active Client List table displays.

11. Click the Apply button.


98


The application populates the Active Client List table with the wireless clients of the selected device or SSID.

12. To add columns to or remove them from the Active Client List table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Client MAC Address, Client IP Address,

Location, AP Name, Associated Controller, SSID, BSSID, Protocol, Authentication Mode,

Duration, Channel, RSSI, SNR, Transmit Power, Transmitted, Rate (Mbps), Received

Rate (Mbps), Transmitted Bytes, Received Bytes, Transmitted Packets, Received

Packets, and Status.

13. To view details for an individual wireless client, in the Client MAC Address column, click a

MAC address.

A page similar to the following displays.

14. From the Dashboard menu, select a menu option.

By default, the page displays the Signal Monitor menu option. If you select the Traffic

Monitor menu option, the page adjusts.


99


The following table lists some of the dashboard options and widgets or tables that are available for a wireless client.

Dashboard Option

Signal Monitor

Traffic Monitor

Widget or Table

Client RSSI

Client SNR

Client Received/Transmitted Bytes

Client Data Rate

Manage the Configuration Monitors

The application provides monitors for the following device metrics:

• Status

• ICMP ping

• CPU

• Memory

• Temperature

• Disk (for storage devices)

• IP traffic

• ICMP traffic

• TCP traffic

• UDP traffic

• SNMP traffic

• Interface traffic

In addition, the application provides monitors for the following server, wireless device, and storage system metrics:

• NMS system server

• Radio statistics

• WLAN utilization

• VAP statistics (wireless performance statistics of the WLAN network based on SSID)

• Wired Ethernet statistics (wired performance statistics of standalone APs)

• Storage temperature

• Storage disk temperature

• Storage disk capacity

By default, all monitors are enabled. You can disable or reenable individual monitors and specify the information and devices that are monitored.


100


For information about how to configure alarm trigger settings for these monitors, see Add a

Custom Alarm Configuration on page 174.

The following sections describe the tasks that you can perform for the configuration monitors:

•

Configure an Individual Monitor

•

Disable a Monitor

•

Reenable a Monitor

•

View or Modify the Polling Interval for a Monitor

Configure an Individual Monitor

For each individual monitor, you can modify the information and devices that are monitored.

 To configure an individual monitor:


NMS300 server.








4. Select MONITOR > MONITOR CONFIGURATION .


101


5. Select the monitor.


7. (Optional) In the General Information pop-up window, modify the following settings:

• From the Polling Interval menu, select a polling interval.

• Enter a description.

8. Click the Monitor Devices tab.

9. (Optional) In the Monitor Devices pop-up window, select one of the following radio buttons:

• All Devices . Monitors all devices.

• Select Devices or Device Groups . The pop-up window adjusts to let you select devices, device groups, or both to monitor: a. Click the Add Device button.

b. Either select individual devices and click the click Add Selection button, or click the Add All button.


102


The device or devices are added to the table on the Monitor Devices pop-up window.

c. Click the Add Group button.

d. Either select individual devices and click the click Add Selection button, or click the Add All button.

The device groups or groups are added to the table on the Monitor Devices pop-up window.

10. Click the Monitor Parameters tab.

11. (Optional) In the Monitor Devices pop-up window, move parameters between the Available

Fields table and Selected Fields table by using the > , < , >> , and << buttons.

a.

In the Available Fields table, select a parameter.

b. Click the > button.

The parameter moves to the Selected Fields table.

c. To move another parameter, repeat

Step a and Step b .



Disable a Monitor

By default, all monitors are enabled.

 To disable a monitor:


NMS300 server.





103








6. Click the Disable button.



The monitor is disabled. In the Monitor Configuration table, the Enable column displays

No for the monitor.

Reenable a Monitor

 To reenable a monitor after you disabled it:


NMS300 server.










6. Click the Enable button.


The monitor is reenabled. In the Monitor Configuration table, the Enable column displays

Yes for the monitor.


104


View or Modify the Polling Interval for a Monitor

You can view and modify the polling interval for a monitor to control how frequently the device and network information is updated.

 To view and modify the polling interval for a monitor:


NMS300 server.









The current polling interval for each metric is listed on the page in the Polling Interval

(minutes) column.



7. In the General Information pop-up window, from the Polling Interval menu, select a polling interval.




105


Customize the Optional Network Dashboard

By default, the network dashboard does not display any information. If you want to use the network dashboard, you must create and customize network views and select one or more of these views on the network dashboard.

The following sections describe the network dashboard tasks:

•

Create or Modify a Dashboard View and Launch the Dashboard View

•

Remove a Dashboard View

•

Customize the Network Dashboard

Create or Modify a Dashboard View and Launch the Dashboard

View

You can create dashboard views, including dashboard views that let you monitor performance in real time.

 To create a dashboard view or modify an existing dashboard view and launch the dashboard view:


NMS300 server.








4. Select MONITOR > DASHBOARD VIEWS .

By default, the application does not include any dashboard views.


106


5. Create a dashboard view or modify an existing dashboard view:

• To create a dashboard view, click the Add button.

• To modify an existing dashboard view: a. From the Dashboard Views table, select the dashboard view.

b. From the More menu, select Edit .

For a new dashboard view, the Add Dashboard displays. For an existing dashboard view, the Edit Dashboard pop-up window opens.

6. In the Name field, enter or modify the name for the dashboard view.

7. From the Time Frame menu, select the time frame over which you want to view the performance:

• Real-time . View the performance in real time. (This is the default setting.) From the

Intervals (sec) menu, select the period in seconds or minutes over which you want the view the performance:

10 Seconds (This is the default setting.)

30 Seconds

1 Minute

2 Minutes

5 Minutes

• Last Hour

• Last 24 Hours

• Last 7 Days

• Last 30 Days

8. If you select Real Time from the Time Frame menu, select a predefined period in seconds or minutes from the Interval menu.


107


9. From the Default Chart Type menu, select one of the following types:

• Line

• Column

• Column Stacked

• Area

• Area Stacked

10. From the Source Type menu, select either Device or Interface :

• Device . Create or modify a dashboard view of devices: a. Click the Add Device button.

The Device Selection pop-up window opens.

b. To filter the devices that display in the table, click the Show Filter button.

c. Select up to 10 devices and click the Add Selection button.

To add the first 10 devices that display in the table, click the Add All button.

d. If you are modifying an existing dashboard view, to remove devices, select the devices, and click the Remove button.

The devices are removed from the Device Selection table.

• Interface . Create or modify a dashboard view of interfaces: a. Click the Add Interface button.


108


The Interface Selection pop-up window opens.

b. To filter the devices that appear in the table, click the Show Filter button.

c. From the upper table, select a device for which you want to monitor interfaces.

d. From the lower table, select the interfaces, and click the Add Selection button.

To add the first 10 interfaces that display in the table, click the Add All button.

e. To add interfaces for another device, repeat

Step a through

Step d .

f. If you are modifying an existing dashboard view, to remove interfaces, select the interfaces, and click the Remove button.

The interfaces are removed from the Interface Selection table.

11. Click the Monitors and Parameters tab.

12. From the Monitor menu, select a monitor.


109


The Monitor menu displays only common monitors that apply to the device types that you select in

step 10 on page 108. Your selection from the

Monitor menu determines the options that display in the Available Fields section.

13. Specify the fields and their order.

To select the fields, use the left and right arrows. To arrange their order, use the up and down arrows.


The pop-up window closes. The new or modified dashboard displays in the Dashboard

Views table.

15. Select the new or modified dashboard view.

16. Click one of the following buttons:

• Launch (Popup) . A pop-up window similar to the following opens.

To close the pop-up window, click the X ( ) button.

• Launch (New) . A pop-up window opens in a new browser window.

The information that displays if you click the Launch (New) button is identical to the information that displays if you click the Launch (Popup) button.

Remove a Dashboard View

You can remove a dashboard view that you no longer need.

 To remove a dashboard view:


NMS300 server.






110





4. Select MONITOR > DASHBOARD VIEWS .

5. Select the dashboard view.

6. From the More menu, select Delete .



The dashboard view is removed from the Dashboard Views table and deleted.

Customize the Network Dashboard

If you did not add any dashboard views (see

Create or Modify a Dashboard View and Launch the Dashboard View on page 106), the network dashboard does not display any information.

After you added one or more dashboard views, you can select a dashboard view to display on the network dashboard.

 To customize the network dashboard:


NMS300 server.









111


4. Select MONITOR > NETWORK DASHBOARD .

5. Click the Select View button.

If the table does not display any dashboard views, you did not create any. For information about creating a dashboard view, see

Create or Modify a Dashboard View and Launch the Dashboard View on page 106.

6. In the table, click the dashboard view.

7. Click the Select View button.

The pop-up window closes and the selected network dashboard view displays.


112


View and Export Audit Logs

The system audit logs provide information about the tasks that you performed on the network or on the NMS300 server.

Audit logs are saved for the data retention period. For more information, see Set the Data


 To view and export the application audit logs:


NMS300 server.








4. Select ADMIN > AUDIT LOG .

5. To filter the log entries that display in the System Audit Log table, click the Show Filter button.

You can filter the log entries in the System Audit Log table by criteria such as user name, category, and operation time span.



7. To save the audit logs on your computer, follow the directions of your browser.


113


View Firmware Version Information

You can view the firmware version information for the application and for all NETGEAR switches, NETGEAR wireless devices, and NETGEAR firewalls that the application discovered.

 To view firmware version information:


NMS300 server.










114


5. Under License And Version Information, click the NMS300 Version link.

Under Version Information, the firmware version of the application displays in the

Version number field.

6. To view firmware versions of NETGEAR devices that the application discovered, click the

Switch , Wireless , Firewall , or Storage tab.

7. Click the X ( ) button.


View the NMS300 Server Information

You can monitor the performance information of the NMS300 server.

 To view the NMS300 server information:


NMS300 server.









115


4. Select RESOURCES > NMS SERVER DETAIL .


116


View Application Notifications

The application generates a notification when a task is completed. For example, if you initiated a firmware upgrade for one or more devices, the application generates a notification when the upgrade is completed. The notification includes details about whether the task completed successfully.

When the application generates one or more notifications, a small red-colored circle displays on top of the Envelope button in the top bar at the upper right of the page. A number in the circle indicates the number of notifications that the application generated.

 To view application notifications:


NMS300 server.









117


4. In the top bar at the upper right of the page, click the Envelope button.

The My Notifications pop-up window opens.

5. To view details about a notification, select the notification and click the Details button.

6. To close the pop-up window, click the X ( ) button.


118

5.

Manage Configurations and Firmware

Ke e p yo u r d e v i ce f i r m wa re c u r re n t

You can back up and restore device configurations. You can also upgrade device firmware.


•

Back Up Your Device Configurations

•

Restore Your Device Configurations

•

Import and Export Configuration Files to an External File Server

•

Upgrade Firmware for One or More Devices

5

119


Back Up Your Device Configurations

You can back up the configurations of the NETGEAR devices on your network.

You can schedule configuration backup jobs for future execution on a recurrent basis for batch operations.

Note: For information about backing up the application system settings, see

Back Up the System Settings on page 275.

The following sections describe the backup tasks:

•

Add or Modify a Backup Profile

•

Execute a Backup Job

•

Schedule a Backup Job

•

View the Execution Status of a Backup Job

•

Remove a Backup Profile

Add or Modify a Backup Profile

A backup profile defines the devices that are included in a backup job, and as an option, the schedule with which the backup job occurs. You must create a backup profile before you can back up the configuration of one or more devices.

To a single backup profile, you can add devices, device groups, or both.

 To add a backup profile or modify an existing backup profile:


NMS300 server.









120


4. Select CONFIG > BACKUP .

The Backup page displays the existing backup profiles.

5. To add columns to or remove them from the Backup table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Name, Scheduled, Recurrent Type, Last

Execution Time, Last Execution Status, Next Execution Time, Description, Created By, and Created Time.

6. Add a backup profile or modify an existing backup profile:

• To add a backup profile, click the Add Profile button.

• To modify an existing backup profile: a. From the Backup table, select a backup profile.


For a new backup profile, the Add Profile pop-up window opens. For an existing backup profile, the Edit Profile pop-up window opens.


121


7. Enter or modify the following information:

• General Info . Enter a name and description for the new profile.

• Backup File Setting . Enter a file name and version for the backup file.

• Backup Result Notification . To enable the application to send an email message with the backup results, select the E-mail To check box and enter an email address.

8. Click the Select Devices tab.

9. Add devices, device groups, or both: a.

Click the Add Device button.

b. Select devices to add and click the Add Selection button.

To add all of the devices in the table, click the Add All button.


122

NMS300 Network Management System Application c. Click the Add Group button.

d. Select device groups to add and click the Add Selection button.

To add all of the device groups in the table, click the Add All button.

The selected devices, groups, or both, display in the Select Target Network Devices or

Groups table.

10. If you are modifying an existing backup profile, to remove devices or groups: a.

Select the devices or groups.


The devices or groups are removed from the Select Target Network Devices or Groups table.

11. To add a schedule, click the Add Schedule button.

You can schedule the generation of the report for a later time or let it recur automatically.


Schedule a Backup Job on page 125.


The new or modified backup profile is saved and displays on the Backup page.

13. To execute the backup job, click the Execute button.

Your backup profile is executed immediately.

Execute a Backup Job

You can execute a one-time backup profile immediately. Executing a backup profile is referred as a backup job.

The application saves the backup configuration files on the NMS300 server and lists them on the Restore page. You can use the backup files to restore device configurations for the devices on your network. For more information, see

Restore Your Device Configurations on page 130.

The application saves configuration files from completed backup jobs for the data retention period. For more information, see

Set the Data Retention Period on page 264.


123


 To execute a backup profile immediately:


NMS300 server.









The Backup page displays the existing backup profiles in the application.




6. Select the backup profile.


124


7. Click the Execute Profile button.

The Status field displays the progress of the backup job. After the job completes successfully, the Status field displays Succeeded .



Schedule a Backup Job

You can schedule a backup job to occur later, either once or on a recurring basis.

 To schedule a backup job:


NMS300 server.









125










126


8. Click the Add Schedule button.


10. Specify whether the application executes the backup job once or on a recurring basis by selecting one of the following options from the Execution Type menu and entering the corresponding information:


In the Starting On field, enter a date and time.


Enter the following information: a. In the Starting On field, enter a date and time.


c. Select the End Time radio button and enter the date and time in the corresponding field, or leave the Never radio button selected, which is the default setting.



127


The Schedule pop-up window closes. The backup job schedule becomes part of the backup profile.

12. In the Edit Profile pop-up window, click the Save button.

The backup job is executed according to the schedule that you set.

The application saves the backup configuration files on the NMS300 server and lists them on the Restore page. You can use the backup files to restore device configurations for the

devices on your network. For more information, see Restore Your Device Configurations on page 130.

The application saves configuration files from completed backup jobs for the data retention period. For more information, see


View the Execution Status of a Backup Job

You can view the execution status of a backup job to ensure that a device configuration was backed up as scheduled.

 To view the status of a backup job:


NMS300 server.











128






7. From the More menu, select View Execution Status .

The pop-up window displays the execution history of a job and whether the job succeeded or failed.



Remove a Backup Profile

If you delete a backup job from the Jobs table, the application deletes the backup profile for the job automatically. For more information, see

View and Manage Jobs on page 250. You

can also remove a backup profile manually.

 To remove a backup profile manually:


NMS300 server.








129








7. From the More menu, select Delete Profile .



The backup profile is removed from the Backup table and deleted.

Restore Your Device Configurations

You can restore the configurations of the devices that the application manages on your network, as follows:

• Single device . You can restore the configuration of a single device on your network. For more information, see

Restore the Configuration of a Single Device on page 131.

• Several identical devices . You can use the configuration of one of the devices on your network to create a configuration template for several identical devices on your network.


Customize and Promote a Configuration File on page 135 or

Promote a Configuration File for an FVS318G Firewall

on page 138 and Restore the

Configuration of Several Identical Devices on page 142.

Note: For information about restoring the application system settings, see

Restore the System Settings on page 279.


130


The Restore table (which you access by selecting CONFIG > RESTORE ) displays the backup configuration files that the application adds after it backed up a configuration.

The application saves backup configuration files for the data retention period. For more

information, see Set the Data Retention Period on page 264.

If the configuration file that you need does not display in the Restore table, you can import the file into the application. For more information, see

Import a Configuration File on page 146.

The Restore table also displays the configuration files that you imported.

CAUTION:

When you restore the configuration of a device, you must provide the correct configuration file. Make sure that you select both the correct device type and correct device model for the configuration file that you upload to the application. If you provide the wrong configuration file, the application pushes the incorrect configuration file when it executes the configuration restore job and you can damage the device.

The following sections describe the tasks that you can perform with device configuration files:

•

Restore the Configuration of a Single Device

•

Customize and Promote a Configuration File

•

Promote a Configuration File for an FVS318G Firewall

•

Restore the Configuration of Several Identical Devices

•

Import a Configuration File

•

Export a Configuration File

•

Modify a Configuration File

•

Remove a Configuration File

•

Compare Two Configuration Files

Restore the Configuration of a Single Device

You can restore the configuration of a single device immediately or schedule the application to restore the configuration later.

 To restore a configuration to a single device:


NMS300 server.






131





4. Select CONFIG > RESTORE .

5. To add columns to or remove them from the Restore table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: File Name, Device Name, File Type, Create

Time, Device Type, Size (KB), Promoted, Description, Device IP, Device Model, Version,

Vendor, and Created By.

6. To filter the configuration files that are listed, click the Show Filter button.

You can filter the configuration files by criteria such as device type, device model, device name, and device IP address.


7. Select the configuration file.

8. Click the Restore Configuration button.


132


9. Click the Add Device button.


11. Click the Add Selection button.

The pop-up window closes and the selected device is listed in the Restore Configuration pop-up window.

CAUTION:

Make sure that you select the correct device. Selecting the wrong device for the selected configuration file can damage the device.


133


12. Specify whether to restore the configuration file immediately or later by clicking one of the following buttons:

• Execute . Restores the configuration file immediately.

When the job completes, a pop-up window similar to the following opens.

• Schedule . Lets you set up a schedule to restore the configuration file later.


a. Specify the time that you want the procedure to start.

b. Click the Submit button.

The restore procedure is executed once at the specified time.


134


Customize and Promote a Configuration File

To use the configuration file of a device as a template to configure a collection of devices

(see Restore the Configuration of Several Identical Devices on page 142), you first must

customize the file for your network configuration and promote the file.

You cannot use a promoted file to configure the following types of devices and firewall models:

• Wireless controllers

• Wireless management systems

• Storage devices

• Any compatible NETGEAR device that does not support a text-based configuration file

• FVS318N firewall

• FVS336Gv2 firewall

• FVS336Gv3 firewall

• SRX5308 firewall

Note: For information about using a configuration file as a template to configure several NETGEAR FVS31G firewalls, see

Promote a

Configuration File for an FVS318G Firewall on page 138.

CAUTION:

We recommend that only administrators with advanced network knowledge and experience perform the following procedure.

 To customize and promote a configuration file:


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8. From the More menu, select Promote File .


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9. Modify the configuration file by inserting a preconfigured parameter in the configuration file.

The application substitutes the parameter that you insert with the actual value that it obtains from the device through monitoring.

a.

Select the line of code that you want to modify.

The following figure shows an example of a line of code.

b. Erase the value and leave the cursor positioned where you want the parameter inserted in the line of code.

The following figure shows the example of

Step a after you erased 192.168.10.202

from the line of code.

c. Double-click a parameter in the Filter Parameters table.

The following figure shows the preconfigured IP Address parameter that you can select from the Filter Parameters table.

The application inserts the parameter at the position of the curser in the line of code.

The following figure shows the example of

Step a after you inserted the IP Address

parameter in the line of code.

10. Repeat

Step 9

until you made all your changes in the configuration file.

CAUTION:

When you restore the configuration of a device, you must provide the correct configuration file. Make sure that any changes that you make on the Promote Configuration pop-up window do not corrupt the configuration file. If you provide a corrupted configuration file, the application pushes out the corrupted configuration file when it executes the configuration restore job and you can damage the device.


The Promote File pop-up window closes and the promoted configuration file is listed in the Restore table.


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Promote a Configuration File for an FVS318G Firewall

To use the configuration file of a single NETGEAR FVS318G firewall as a template to configure a collection of NETGEAR FVS318G firewalls (see

Restore the Configuration of

Several Identical Devices on page 142), you must promote the configuration file but can

retain the existing configurations for the following features:

• ISP login and type of ISP

• WAN Internet (IP) address and DNS servers

• Dynamic DNS configuration

• SNMP configuration

• Time Zone

For each of these features, you can decide to either retain the existing configuration on the firewalls or overwrite the configuration for the feature with the one from the promoted configuration file. The firewalls obtain all other features that are not stated in the previous list from the promoted configuration file.

Note: You cannot promote a configuration file for the FVS318N, FVS336Gv2,

FVS336Gv2, or SRX5308 firewall.

CAUTION:


 To promote a configuration file for an FVS318G firewall:


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7. Select the configuration file for an FVS318G firewall.

8. From the More menu, select Promote File .

9. Select one of the following radio buttons:

• Do not use the settings from this configuration file, instead retain current settings in device .

• Use the settings from this configuration file which is shown below .


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10. Click the WAN Internet (IP) Address Servers tab.




12. Click the Dynamic DNS tab.





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14. Click the SNMP tab.




16. Click the Time Zone tab.


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CAUTION:

When you restore the configuration of a device, you must provide the correct configuration file. Make sure that you configure the configuration file correctly. If you provide a corrupted configuration file, the application pushes out the corrupted configuration file when it executes the configuration restore job and you can damage the device.


The Promote File pop-up window closes and the promoted configuration file is listed in the Restore table.

Restore the Configuration of Several Identical Devices

You can use the configuration file of one of the devices on your network to create a template configuration for several identical devices on your network. You must promote this template configuration file before you can use it to restore the configuration of several devices (see

Customize and Promote a Configuration File on page 135 or

Promote a Configuration File for an FVS318G Firewall on page 138). Otherwise, the restore procedure fails.

You can restore the configuration of several devices immediately or schedule the application to restore the configuration later.

CAUTION:


 To configure several identical devices:


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7. Select the promoted configuration file.

8. Click the Restore Configuration button.

9. Select the target network devices or groups.


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CAUTION:

Make sure that you select the correct devices or device groups. Selecting the wrong devices or device groups for the selected configuration file can damage the devices.

• To add individual devices: a. Click the Add Device button.

b. Select the devices you want to add and click the Add Selection button.


The pop-up window closes and the selected devices are listed in the Restore

Configuration pop-up window.


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• To add device groups: a. Click the Add Group button.

b. Select the groups you want to add and click the Add Selection button.

To add all groups, click the Add All button.

The pop-up window closes and the selected groups are listed in the Restore

Configuration pop-up window.


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10. Specify whether to restore the configuration file immediately or later by clicking one of the following buttons:

• Execute . Restores the configuration file immediately.

When the job completes, a pop-up window similar to the following opens.

• Schedule . Lets you set up a schedule to restore the configuration file later.


a. Specify the time that you want the procedure to start.


The restore procedure is executed once at the specified time.

Import a Configuration File

You can import a configuration file for a device. If you want to use an MD5 file for error checking during the import process, first use an MD5 tool to generate an MD5 file that is based on the configuration file that you want to import.

 To import a configuration file for a device:


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5. Click the Import File button.

6. Specify the following information:

• Select Your File . Click the Select button.

Select the image file from your computer, follow the directions of your browser.

• Enable MD5 Check . To enable file validation with the Message Digest 5 algorithm, select this check box and click the Select button.

To select the MD5 file from your computer, follow the directions of your browser.

• File Name . Enter the name of the configuration file that you want to use.


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• Vendor . Select the vendor of the device.

• Device Type . Select the device type.

• Device Model . Select the device model.

• File Type . Select the file type.

• Version . Enter the version of the configuration file.

• Description . Enter a description of the configuration file.


The Import File pop-up window closes and the imported file is listed in the Restore table.

Export a Configuration File

You can export a configuration file for a device.

 To export a configuration file for a device:


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8. From the More menu, select Export File .

9. To save the file on your computer, follow the directions of your browser.

Modify a Configuration File

You can modify a configuration file except for the configuration file for a NETGEAR firewall.

The configuration file of a NETGEAR firewall includes content in hexadecimal format.

CAUTION:


 To modify a configuration file:


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9. Modify the configuration file by changing, inserting, deleting, or overwriting information.

The following tools are at your disposal:

• Looking glass icon . Displays the Find/Replace pop-up window.

• Number sign icon . Displays the Jump to Line pop-up window.


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CAUTION:

When you restore the configuration of a device, you must provide the correct configuration file. Make sure that any changes that you make to the configuration file do not corrupt the file. If you provide a corrupted configuration file, the application pushes out the corrupted configuration file while it executes the configuration restore job and you can damage the device.


The modified file is saved and the pop-up window closes.

Remove a Configuration File

You can remove a configuration file that you no longer need.

 To remove a configuration file:


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8. From the More menu, select Delete File .

A confirmation window pop-up opens.


The file is removed from the Restore table and deleted.

Compare Two Configuration Files

You can compare two configuration files. The files must be text files. You cannot compare binary files.

 To compare two configuration files:


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7. Select the two configuration files that you want to compare.

Both files must be text files.

8. From the More menu, select Compare Files .

A pop-up similar to the following one opens.

The left and right side of the pop-up window each display one of the selected files. The pop-up window highlights changed lines in yellow, added lines in green, and missing lines in red.




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Import and Export Configuration Files to an External File

Server

By default, the application saves and retrieves configuration files from the NMS300 server.

However, if you set up an external file server (see Set Up an External File Server on page 263), you can retrieve (import) and save (export) configuration files, including backup

files, to the external file server.

For each type of device, you can transfer only the entire file directory that includes all configuration files for the type of device. You cannot transfer individual configuration files. For example, if you export the file directory for switches, all configuration files for all switches are exported. Similarly, if you import the file directory for standalone APs, all configuration files for all standalone APs are imported.

Note: After file directories are transferred from the NMS300 server to an external file server (that is, the directories are exported), the application deletes the file directories from the NMS300 server. Similarly, after file directories are transferred from the external file server to the NMS300 server (that is, the directories are imported), the application deletes the file directories from the external file server.

 To import or export configuration file directories to an external file server:


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5. Under Manage External File Server, click the Import or Export Files link.


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6. From the Operation Type menu, select File Import or File Export .

7. In the Directory Name table, select the check boxes for the individual directories, or select the check box in the table heading for all directories.


The directories transfer to or from the external file server and the results display.

Upgrade Firmware for One or More Devices

NETGEAR posts the latest firmware for each NETGEAR device on support.netgear.com

. We recommend that you visit this site regularly to see if new firmware is available.

CAUTION:

When you update the firmware of a device, you must provide the correct firmware file. Make sure that you select both the correct device type and correct device model for the firmware file that you upload to the application. If you provide the wrong firmware file, the application pushes out the incorrect firmware file while it executes the firmware upgrade and you can damage the device.

CAUTION:

When you update the firmware of stacked switches, make sure that all of the switches in the stack support the firmware that you select to update on the stack master.


156


The following sections describe the tasks that are related to firmware upgrades:

•

Import a Firmware File

•

Execute or Schedule a Firmware Upgrade

•

Modify the File Name, Version Information, and Description for a Firmware File

•

Export a Firmware File

•

Remove a Firmware File

Import a Firmware File

After you download device firmware (an image) from the NETGEAR website at support.netgear.com

to your computer, you can load the firmware file onto the NMS300 server.

If you want to use an MD5 file for error checking during the import process, first use an MD5 tool to generate an MD5 file that is based on the firmware file that you want to import.

 To load a firmware file onto the NMS300 server:


NMS300 server.








4. Select CONFIG > IMAGE MANAGEMENT .


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5. Click the Load Image button.


• Select Your File . Click the Select button.

To select the firmware file from your computer, follow the directions of your browser.

• Enable MD5 Check . To enable file validation with the Message Digest 5 algorithm, select this check box and click the Select button.

To select the MD5 file from your computer, follow the directions of your browser.

• File Name . Enter the name of the firmware file.

• Vendor . Select the vendor of the device.

• Device Type . Select the device type.

• Device Model . Select the device model.

• Version . Enter the version of the firmware file.

• Description . Enter a description for the firmware file.


The firmware file is transferred from your computer to the NMS300 server.

The imported firmware file is saved for the data retention period. For more information, see



158


Execute or Schedule a Firmware Upgrade

After you import a firmware file into the NMS300 server (see

Import a Firmware File on page 157), you can execute a firmware upgrade immediately or schedule the application to

execute a firmware upgrade later.

 To execute or schedule a firmware upgrade:


NMS300 server.









5. To add columns to or remove them from the Image Management table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: File Name, Create Time, Device Type,

Version, Created By, Vendor, Device Model, Size (MB), and Description.

6. To filter the firmware files that are listed, click the Show Filter button.

You can filter the firmware files by criteria such as time range, device type, device model, and file name.


7. Select the firmware file.


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8. Click the Upgrade Firmware button.

9. Select the target network devices or groups:

CAUTION:

Make sure that you select the correct devices or device groups. Selecting the wrong devices or device groups for the selected firmware file can damage the devices.

• To specify individual devices: a. Click the Add Device button.

b. Select devices and click the Add Selection button.



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The pop-up window closes and the selected device or devices are listed in the

Upgrade Hardware pop-up window.

• To specify device groups: a. Click the Add Group button.

b. Select groups and click the Add Selection button.

To add all groups, click the Add All button.


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The pop-up window closes and the selected group or groups are listed in the

Upgrade Firmware pop-up window.

10. Specify whether to execute the firmware upgrade immediately or later by clicking one of the following buttons:

• Execute . Upgrades the firmware immediately.

When the job completes, a Result pop-up window similar to the following opens.


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• Schedule . Lets you set up a schedule to upgrade the firmware later.


a. Specify the time that you want the upgrade to occur.


The upgrade procedure is executed once at the specified time.

Modify the File Name, Version Information, and Description for a Firmware File

You can modify the file name, version information, and description for a firmware file. You cannot modify the vendor information, device type, and device model for a firmware file.

 To modify information for a firmware file:


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9. Modify the information in the File Name field, Version field, or Description field, or in a combination of these fields.


The modified firmware file is saved and the pop-up window closes.

Export a Firmware File

You can export a firmware file.

 To export a firmware file:


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8. From the More menu, select Export Image .

9. To save the firmware file on your computer, follow the directions of your browser.

Remove a Firmware File

You can remove a firmware file that you no longer need.

 To remove a firmware file:


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8. From the More menu, select Delete Image .



The firmware file is removed from the Image Management table and deleted.


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6.

Manage Alarms and Logs

G e t a l e r t s i f s o m e t h i n g g o e s w ro n g

6

You can receive alarm notifications when conditions are suboptimal and view current and previous alarms using various filter options. As an option, you can receive these alarm notifications by email. In addition, you can view and manage network event notifications, device traps, and device system logs.


•

View and Manage Alarms, Triggers, and Notification Profiles

•

View and Manage Network Event Notifications

•

View and Manage Device Traps

•

View and Manage Device System Logs

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View and Manage Alarms, Triggers, and Notification

Profiles

The application provides many default alarms, including status alarms, monitor alarms, and trap alarms. If an upper or lower threshold is exceeded, an alarm configuration generates an alarm.

You can view and manage the current alarms, and you can view and manage the alarm history. You can also add custom alarm configurations that are based on existing configuration monitors.

One or more optional alarm notification profiles let you specify criteria that enable the application to generate and send a notification email message if an alarm occurs.

The application provides the following four severity levels for alarms:

• Critical (by default, red color indication)

• Major (by default, yellow color indication)

• Minor (by default, blue color indication)

• Info (by default, no color indication)

The following sections describe the alarm-related tasks:

•

View and Manage Current Alarms

•

View and Manage the Alarm History

•

View and Manage Alarm Configurations

•

Add a Custom Alarm Configuration

•

Modify an Alarm Configuration

•

View and Manage Alarm Notification Profiles

•

Add or Modify an Alarm Notification Profile

•

Customize Alarm Colors

View and Manage Current Alarms

The Current Alarms table shows the active alarms for the entire network. You can acknowledge alarms, display details about alarms, clear alarms, and export alarms.

 To view and manage the current alarms:


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4. Select ALARMS > CURRENT ALARMS .

5. To add columns to or remove them from the Current Alarms table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Acknowledged, Alarm Name, Device Name,

Alarm Source, Severity, Alarm Time, Occurrence Counter, Alarm Type, Device IP,

Acknowledge By, Acknowledge Time, and Notification OID.

6. To filter the alarm entries that are listed, click the Show Filter button.

You can filter the alarm entries by criteria such as time range, device name, device IP address, alarm name, severity level, and acknowledgment. By default, the alarm entries are filtered to display today’s entries.



• View details for an alarm: a. Select the alarm.

b. Click the Detail button.

c. To close the Alarm Detail pop-up window, click the Close button.


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• Acknowledge an alarm: a. Select the alarm.

b. Click the Acknowledge button.

Acknowledging an alarm means that you take ownership of the issue.

• Clear an alarm: a. Select the alarm.

b. Click the Clear button.

Clearing an alarm means that the fault that the alarm indicates no longer exists.

• Acknowledge a batch of alarms: a. Select multiple alarms.

b. From the More menu, select Batch Acknowledge .

• Clear a batch of alarms: a. Select multiple alarms.

b. From the More menu, select Batch Clear .

• Export the entire Current Alarms table to an Excel spreadsheet: a. From the More menu, select Export to Excel .

b. To save the alarms on your computer, follow the directions of your browser.

• Export the entire Current Alarms table to a PDF: a. From the More menu, select Export to PDF .

b. To save the alarms on your computer, follow the directions of your browser.

View and Manage the Alarm History

The Alarm History table shows the previous alarms for the entire network. You can remove alarms from this table to reduce the amount of disk space that the application requires on the server. You can also export alarms.

 To view and manage the alarm history:


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4. Select ALARMS > ALARM HISTORY .

5. To add columns to or remove them from the Alarm History table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Alarm Name, Device Name, Device IP,

Alarm Source, Severity, Alarm Time, Cleared Time, Notification OID, Cleared By, Alarm

Type, and Occurrence Counter.

6. To filter the alarm history entries that are listed, click the Show Filter button.

You can filter the alarm history entries by criteria such as time range, device name, device

IP address, severity level, and alarm name. By default, the alarm history entries are filtered to display today’s entries.



• View details for an alarm: a. Select the alarm.


To close the History Alarm Detail pop-up window, click the Close button.

• Delete an alarm: a. Select the alarm.

b. Click the Delete button.


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The alarm is removed from the database.

• Delete a batch of alarms: a. Select multiple alarms.

b. Click the Batch Delete button.

The alarms are removed from the database.

• Export the entire Alarm History table to an Excel spreadsheet: a. From the More menu, select Export to Excel . b. To save the alarms on your computer, follow the directions of your browser.

• Export the entire Alarm History table to a PDF: a. From the More menu, select Export to PDF . b. To save the alarms on your computer, follow the directions of your browser.

View and Manage Alarm Configurations

If an upper or lower threshold is exceeded, an alarm configuration generates an alarm. The application provides many default alarms, including status alarms, monitor alarms, and trap alarms.

The default status alarms include the following critical alarms:

• FTP service is down

• Node is down

• Performance management (PM) collection service error

• Syslog service is down

• TFTP service is down

• Trap service is down

The default monitor alarms include alarms for memory and CPU utilization of devices and disk, CPU, and memory utilization of the NMS300 server. The application provides multiple default trap alarms.

You can view, disable, reenable, remove, and export alarm configurations. For information about how to add a custom alarm configuration, see

Add a Custom Alarm Configuration on page 174. For information about how to modify an existing alarm configuration, see

Modify an

Alarm Configuration on page 177.

 To view and manage the alarms configurations:


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4. Select ALARMS > ALARM CONFIGUATION .

5. To add columns to or remove them from the Alarm Configuration table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Enable, Alarm Name, Alarm Type, Trap

Name, Notification OID, Severity, MIB Name, and Description.

6. To filter the alarm configurations that are listed, click the Show Filter button.

You can filter the alarm configuration by criteria such as alarm name, enabled status, alarm type, and severity.



• Disable an alarm configuration: a. Select the alarm configuration.

b. From the More menu, select Disable .


c. Click the Yes button.

The alarm configuration is disabled and can no longer generate an alarm. In the

Alarm Configuration table, the Enable column displays No for the alarm configuration.

• Enable an alarm configuration: a. Select the alarm configuration.

b. Select the Enable button.

The alarm configuration is enabled and can generate an alarm. In the Alarm

Configuration table, the Enable column displays Yes for the alarm configuration.


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• Remove an alarm configuration: a. Select the alarm configuration.

b. From the More menu, select Delete .


c. Click the Yes button.

The alarm configuration is removed from the Alarm Configuration table and deleted.

• Export the entire Alarm Configuration table to an Excel spreadsheet: a. From the More menu, select Export to Excel . b. To save the alarm configurations on your computer, follow the directions of your browser.

• Export the entire Alarm Configuration table to a PDF: a. From the More menu, select Export to PDF . b. To save the alarm configurations on your computer, follow the directions of your browser.

Add a Custom Alarm Configuration

You can define your own alarms, including alarms for all configuration monitors (see

Manage the Configuration Monitors on page 100).

A custom alarm configuration that you add is always based on an existing configuration monitor and includes a threshold. The configuration monitor determines the polling interval for the alarm configuration. For more information, see

Manage the Configuration Monitors on page 100.

 To add one or more custom alarm configurations:


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6. From the Monitor Name menu, select the monitor.

7. In the Description field, enter a new description, or use the default description.

The configuration monitor determines the polling interval for the alarm configuration. For

more information, see Manage the Configuration Monitors on page 100.

The Enable field shows whether the configuration monitor is enabled. However, you can enable an alarm configuration even if the configuration monitor is disabled.


175



9. Enter the following threshold information:

• General Info :

Alarm Name . Enter a name for the alarm.

Description . Enter a description for the alarm.

Parameter . Select a parameter. The parameters that are displayed in the menu depend on the monitor that you select in

Step 6 .

Enable . Select whether to enable the threshold.

Calculation Type . Select a consecutive or average calculation.

Count . Select the number of times that a particular event must occur before the threshold is met.

• Threshold Alarm Info :

Upper/Lower . Select an upper or lower threshold.

Threshold . Enter the threshold. If this threshold is exceeded, the application triggers an alarm.

Severity . Select whether the alarm is considered critical, major, minor, or informational.


The Add Threshold pop-up window for the selected monitor pop-up window closes and the alarm configuration is added to the Threshold List table.

11.

To add another alarm configuration, repeat Step 8 through Step 10 .

Before you add a new alarm configuration to the Alarm Configuration table, you can still modify or remove the alarm configuration.

12. To close the general Add Threshold pop-up window, click the Close button.

All new alarm configurations are added to the Alarm Configuration table.


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Modify an Alarm Configuration

You can modify a default or custom alarm configuration.


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5. To add columns to or remove them from the Alarm Configuration table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Enable, Alarm Name, Alarm Type, Trap

Name, Notification OID, Severity, MIB Name, and Description.

6. To filter the alarm configurations that are listed, click the Show Filter button.

You can filter the alarm configuration by criteria such as alarm name, enabled status, alarm type, and severity.


7. Select the alarm configuration.


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9. Modify the following threshold information as needed:

• General Info :

Alarm Name . Modify the name for the alarm.

Description . Modify the description for the alarm.

Parameter . You cannot modify the parameter.


Calculation Type . You cannot modify the type of calculation.



Upper/Lower . You cannot modify the type of threshold.

Threshold . Modify the threshold. If this threshold is exceeded, the application triggers an alarm.



The modified alarm configuration displays in the Alarm Configuration table.

View and Manage Alarm Notification Profiles

An alarm notification profile specifies criteria that enable the application to generate and send a notification email message if an alarm occurs. By default, the application does not include any alarm notification profiles.

Before the application can generate email and SMS messages, you must provide email server settings and SMS server settings. For more information, see

Configure the Email

Server for Alerts and Alarm Notifications on page 23 and

Configure the SMS Server for Alerts and Alarm Notifications on page 27.


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 To view and manage alarm notification profiles:


NMS300 server.








4. Select ALARMS > NOTIFICATION PROFILES .

If you did not yet add any alarm notification profiles (see

Add or Modify an Alarm

Notification Profile on page 180), the Alarm Notification table is empty.

5. To add columns to or remove them from the Alarm Notification table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Enable, Profile Name, Device Group,

Selected Alarms, Alarm Time, Created By, and Create Time.

6. Select an alarm notification profile.


• Disable the alarm notification profile: a. From the More menu, select Disable .


b. Click the Yes button.

The alarm notification profile is disabled and can no longer generate an email message. In the Alarm Notification table, the Enable column displays No for the alarm notification profile.


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• Reenable the alarm notification profile. From the More menu, select Enable .

The alarm notification profile is enabled and can generate an email message. In the

Alarm Notification table, the Enable column displays Yes for the alarm notification profile.

• Remove the alarm notification profile: a. Select the Delete button.



The alarm notification profile is removed from the Alarm Notification table and deleted.

Add or Modify an Alarm Notification Profile

By default, the application does not include any alarm notification profiles. To be notified if an alarm occurs, you must add an alarm notification profile.

 To add an alarm notification profile or modify an existing alarm notification profile:


NMS300 server.








4. Select ALARMS > NOTIFICATION PROFILES .

5. To add columns to or remove them from the Alarm Notification table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.


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You can choose from the following columns: Enable, Profile Name, Device Group,

Selected Alarms, Alarm Time, Created By, and Create Time.

6. Add an alarm notification profile or modify an existing alarm notification profile:

• To add an alarm notification profile, click the Add button.

• To modify an existing alarm notification profile: a. From the Alarm Notification table, select the alarm notification profile.


For a new alarm notification profile, the Add Alarm Notification pop-up window opens. For an existing alarm notification profile, the Edit Alarm Notification pop-up window opens.

7. In the Basic Information section, specify or modify the following information:

• Profile Name . Enter or modify the name for the profile.

• Description . Enter or modify the description for the profile.

• Device Groups . Select whether to apply the profile to all device groups or to a particular device group.

• Enable . Select whether to enable the alarm notification profile.

8. In the Select Alarm section, select one of the following radio buttons:

• Select Alarms by Severity . Select the alarms by severity by selecting a severity level from the menu.


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• Select one or more Alarms . The appearance of the pop-up window changes, enabling you to add alarms: a. Click the Add button.

b. Select the alarms that you want to include in the alarm notification profile.

c. Click the Add Selection button.

To add all alarms, click the Add All button.

The alarms are added to the Add Alarm Notification pop-up window (or, if you are modifying an existing alarm notification profile, to the Edit Alarm Notification pop-up window).

d. If you are modifying an existing alarm notification profile, to remove alarms, select the alarms, and click the Remove button.

The alarms are removed from the Edit Alarm Notification pop-up window.

9. Click the Trigger tab.


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10. Specify or modify the following information:

• Alarm Generation Time . Select one of the following radio buttons:

All Day . The alarm notification applies to alarms that occur at any time of the day.

Time Frame . From the menus, select a time frame. The alarm notification applies only to alarms that occur in the specified time frame.

• Trigger Action . Select one or both check boxes:

E-mail To . Enter the email address to which the application can send a notification if the alarm notification condition is triggered.

SMS To . Enter the telephone number to which the application can send a notification if the alarm notification condition is triggered.

Note: The SMS notification option is supported for a particular SMS gateway in

the People's Republic of China only. For more information, see Configure the SMS Server for Alerts and Alarm Notifications on page 27.


The Add Alarm Notification or Edit Alarm Notification pop-up window closes. The alarm profile notification displays in the Alarm Notification table.

Customize Alarm Colors

You can change the colors of the alarms.

 To customize the color of an alarm:


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5. Under Customize, click the Customize Alarm Color link.

6. Click the alarm color.

7. Select another color.


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View and Manage Network Event Notifications

The Events table shows the events for the entire network, including events for devices and interfaces. You can display details about network events, remove network events, and export network events.

 To view and manage network events:


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4. Select ALARMS > EVENTS .

5. To add columns to or remove them from the Events table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Event Name, Device Name, Device IP,

Event Source, Event Type, Event Time, and Notification OID.

6. To filter the event entries that are listed, click the Show Filter button.

You can filter the event entries by criteria such as time range, device name, device IP address, and severity level. By default, the event entries are filtered to display today’s entries.


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• View details for an event: a. Select the event.


c. To close the Event Detail pop-up window, click the Close button.

• Delete an event: a. Select the event.


The event is removed from the database.

• Delete a batch of events: a. Select multiple events.


The events are removed from the database.

• Export the entire Events table to an Excel spreadsheet: a. From the More menu, select Export to Excel . b. To save the events on your computer, follow the directions of your browser.

• Export the entire Events table to a PDF: a. From the More menu, select Export to PDF . b. To save the events on your computer, follow the directions of your browser.

View and Manage Device Traps

The Traps table shows the device trap events. You can display details about device trap events, remove device trap events, and export device trap events.

 To view and manage device traps:


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4. Select ALARMS > TRAPS .

5. To add columns to or remove them from the Traps table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Source IP, Trap Type, Notification OID,

Receive Time, Trap Detail, Trap Version, and Time Stamp.

6. To filter the trap entries that are listed, click the Show Filter button.

You can filter the trap entries by criteria such as time range, device IP address, and trap type. By default, the trap entries are filtered to display today’s entries.



• View details for a trap: a. Select the trap.



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NMS300 Network Management System Application c. To close the Trap Detail pop-up window, click the Close button.

• Delete a trap: a. Select the trap.


The trap is removed from the database.

• Delete a batch of traps: a. Select multiple traps.


The traps are removed from the database.

• Export the entire Traps table to an Excel spreadsheet: a. From the More menu, select Export to Excel . b. To save the traps on your computer, follow the directions of your browser.

• Export the entire Traps table to a PDF: a. From the More menu, select Export to PDF . b. To save the traps on your computer, follow the directions of your browser.

View and Manage Device System Logs

The Syslog table shows the device system log entries. You can display details about log entries, remove log entries, and export log entries.

 To view and manage the device system log entries:


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4. Select ALARMS > SYSLOGS .

5. To filter the syslog entries that are listed, click the Show Filter button.

You can filter the syslog entries by criteria such as time range, device IP address, and severity level. By default, the syslog entries are filtered to display today’s entries.



• View details for a log entry: a. Select the log entry.


c. To close the Device Syslog Detail pop-up window, click the Close button.

• Delete a log entry: a. Select the log entry.


The log is removed from the database.

• Delete a batch of log entries: a. Select multiple log entries.


The log entries are removed from the database.


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• Export the entire Syslogs table to an Excel spreadsheet: a. From the More menu, select Export to Excel . b. To save the log entries on your computer, follow the directions of your browser.

• Export the entire Syslogs table to a PDF: a. From the More menu, select Export to PDF . b. To save the log entries on your computer, follow the directions of your browser.


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7.

Manage Maps and Topologies

V i e w t h e to p o l o g y o f yo u r n e t wo r k

You can create hierarchical maps and topological views of your network.


•

View and Manage Maps

•

View and Manage Network Topologies

7

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View and Manage Maps

The application provides a default world map. This map is the root map for any child map that you add.

The following sections describe the tasks that relate to maps:

•

View a Hierarchical Map and Locate a Device

•

Manage a Hierarchical Map

•

Add an Alarm Configuration for a Link on a Hierarchical Map

•

Change an Alarm Configuration for a Link on a Hierarchical Map

•

Add a Childmap

•

Add Devices to a Map

•

Add a Link Between Devices on a Map

•

Customize the Style of a Link on a Map

View a Hierarchical Map and Locate a Device

You can view a hierarchical map of your network, locate devices on the map, and view details about the devices, including alarms.

 To view a hierarchical map, locate a device on the map, and view details about the device:


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4. Select TOPOLOGY > MAP VIEWS .

5. From the Map Tree, select the map.

The selected map displays.

6. From the Device List table, select the device that you want to locate on the map.


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A circle displays around the selected device.

7. To view information about the device (node), point to the device on the map.


8. To see detailed information and the Dashboard menu for the device, double-click the device on the map.



9. To view the details for a link, point to the link on the map.


10. To view the summary for an alarm, point to the alarm summary on the map.

An alarm summary is displayed as a red-colored rectangular with a number.


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Manage a Hierarchical Map

On the Map Views page, the icons that display above a map let you perform various tasks.

Figure 3. Icons on the Map Views page

The following procedure describes the tasks that you can perform for a hierarchical map. For complicated tasks, the procedure points to a section that provides detailed information.

 To manage a hierarchical map:


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6. To rescale the map, use the scaling tool that displays on the left of the map.

7. To reposition the map, hold your cursor on the map and drag the map to a new position.


• Let the application refresh the map automatically. Click the Auto icon.

The map refreshes automatically every two minutes. Automatic refreshment is the default setting.

• Refresh the map manually. Click the Refresh icon.

The map refreshes once immediately.


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• Add a childmap. Click the Maps icon.


Add a Childmap on page 204.

• Add devices to a map. Click the Devices icon.


Add Devices to a Map on page 206.

• Add a link between devices on a map. Click the Link icon.


Add a Link Between Devices on a Map on page 208.

• Customize the link style settings. Click the Setting icon.


Customize the Style of a Link on a Map on page 211.

• Remove a childmap, device, or link from the map: a. Select the item.

b. Click the Delete icon.

The item is removed.

• Undo unsaved changes. Click the Reset icon.

The unsaved changes are reset.

• Save changes. Click the Save icon.

Your changes are saved. When the Save icon is grayed out, everything is saved.

• Open the Help pop-up window. Click the Help icon.

The Help pop-up window opens.

• Enter full-screen mode. Click the Screen icon.

The page displays in full-screen mode. To return to the regular page display, either press the Esc key, or from the full screen, click the Screen icon.

• Print the page. Click the Print icon.

The map is printed.

Add an Alarm Configuration for a Link on a Hierarchical Map

You can add an alarm configuration and set alarm thresholds for a link on a hierarchical map.

The alarm configuration applies to the selected link only.

 To add an alarm configuration for a link on a hierarchical map:


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6. Click a link between two devices.

The link displays in bold.

7. On the right of the page, click the tab.

The LEGEND pop-up window opens.

8. At the bottom of the pop-up window, next to Threshold Settings, click the icon.


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The Add Threshold Alarm pop-up window opens.

The Threshold List contains four predefined thresholds. You can add more thresholds.


10. From the Monitor Name menu, select the monitor.

11. In the Description field, enter a new description, or use the default description.

The configuration monitor determines the polling interval for the alarm configuration. For

more information, see Manage the Configuration Monitors on page 100.

The Enable field shows whether the configuration monitor is enabled. However, you can enable an alarm configuration even if the configuration monitor is disabled.


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13. Enter the following threshold information:

• General Info :

Alarm Name . Enter a name for the alarm.

Description . Enter a description for the alarm.

Parameter . Select a parameter. The parameters that are displayed in the menu depend on the monitor that you select in Step 10 .


Calculation Type . Select a consecutive or average calculation.



Upper/Lower . Select an upper or lower threshold.

Threshold . Enter the threshold. If this threshold is exceeded, the application triggers an alarm.



The Add Threshold pop-up window for the selected monitor pop-up window closes and the alarm configuration is added to the Threshold List table.

15. To add another alarm configuration, repeat Step 12 through Step 14 .

Before you add a new alarm configuration to the Alarm Configuration table, you can still modify or remove the alarm configuration.

16. To close the Add Threshold pop-up window, click the Close button.

All new alarm configurations are added to the Alarm Configuration table.


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Change an Alarm Configuration for a Link on a Hierarchical Map

You can modify an existing alarm configuration, including the alarm thresholds, for a link on a hierarchical map. The alarm configuration applies to the selected link only.

 To change an alarm configuration for a link on a hierarchical map:


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6. Click a link between two devices.

The link displays in bold.

7. On the right of the page, click the tab.


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The LEGEND pop-up window opens.

8. At the bottom of the pop-up window, next to Threshold Settings, click the icon.

The Add Threshold Alarm pop-up window opens.

The Threshold List contains four predefined thresholds. You can change the settings for these thresholds.

9. Select the check box the to left of an alarm configuration.


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Click the Edit button.

10. Modify the following threshold information as needed:

• General Info :

Alarm Name . Modify the name for the alarm.

Description . Modify the description for the alarm.

Parameter . You cannot modify the parameter.


Calculation Type . You cannot modify the type of calculation.



Upper/Lower . You cannot modify the type of threshold.

Threshold . Modify the threshold. If this threshold is exceeded, the application triggers an alarm.



The modified alarm configuration displays in the Add Threshold Alarm pop-up window.

12. To close the Add Threshold Alarm pop-up window, click the Close button.

The Alarm Configuration table displays.


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Add a Childmap

You can add a childmap (submap) to a hierarchical map. The hierarchical map functions as the parent map to the childmap. The application provides default childmaps. You can also import your own childmaps.

 To add a childmap:


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6. Click the Maps icon.


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The Add Map pop-up window opens.

7. Enter a name for the childmap.

8. Either select a default childmap or import a map from your computer by selecting one of the following radio buttons:

• Select a Map . Select a default map from the menu.

• Select a Local Map . Take the following action: a. Click the Select button.

b. Locate and select a map on your computer.

9. Click the OK button.


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The map that you selected or imported displays as a childmap below the parent map and the name of the map you selected displays in the Map Tree.

Add Devices to a Map

You can add devices to a map.

 To add devices to a map:


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6. Click the Devices icon.

The Add Devices pop-up window opens.

7. Select one or more devices.



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The devices display on the map.

9. For each device, select the device and drag it to where you want it on the map.


The devices display at their locations on the map. The map also displays the existing links between the devices.

Add a Link Between Devices on a Map

You can add a link between devices. For devices that do not support link discovery through

Link Layer Discovery Protocol (LLDP), you can manage links manually. When you know that physical connections exist for the non-LLDP devices, you can draw these links manually and also update them manually when the physical connections are reconfigured.


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 To add a link between devices on a map:


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6. Select the device that is the first endpoint of the link.

Second Endpoint

First Endpoint

7. Click the Link icon.

8. Drag your cursor from the device that you selected in

Step 6 to the device that is the second

endpoint of the link.

9. Release the mouse button.

The Add Link pop-up window opens.

10. From the menus, select the device interface for each end of the link.


The Add Link pop-up window closes.


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The link is added.

Customize the Style of a Link on a Map

You can customize the way that a link displays.

 To customize the style of a link:


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6. Click the Setting icon.


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The Link Style Setting pop-up window opens.

7. Select the color and thickness of the links:


The links on the map display the modified link styles.




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View and Manage Network Topologies

A network topology displays the structure of your network as a link tree view, radial view, or spring view:

• Link tree view . The network nodes are displayed as a hierarchical organization chart.

• Radial view . The network nodes are displayed in an outwardly expanding radial pattern.

• Basic spring view . The network nodes are displayed in a pattern in which children nodes are in circles with parent nodes.

Link tree view

Figure 4. Network topology views

Radial view Basic spring view

The following sections describe the tasks that relate to network topology views:

•

Add a Topology View

•

View a Network Topology and Details About a Device

•

Manage a Topology View

•

Add a Link Between Devices on a Topology View

•

Customize the Style of a Node and Link on a Topology View

•

Remove a Topology View

Add a Topology View

You can add a topology view of your network.

 To add a topology view of your network:


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4. Select TOPOLOGY > NETWORK TOLOPOGY .

Note: If you did not yet add any topology views for your network, the page does not display any.

5. Next to View List, click the + ( ) button.


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The Add Topology View pop-up window opens.


• General Info :

View Name . Enter a name for the topology view.

Display Layout . From the menu, select Radial , Node Tree , or Basic Spring .

• Device Filter . Select one of the following check boxes and specify the corresponding information:

Subnet . Enter an IP address and select a subnet from the menu.

Device Vendor . Select a vendor from the menu.


The Add Topology View pop-up window closes.

8. To view the new topology view, select it from the View List table.

The topology view displays.

View a Network Topology and Details About a Device

You can view a network topology and view details about the devices, including alarms.

 To display a network topology and details about a device in the network:


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4. Select TOPOLOGY > NETWORK TOPOLOGY .

5. From the View List table, select the topology view.

For information about adding a topology view, see

Add a Topology View on page 214.

The selected view displays.

6. From the Device List table, select a device.


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A circle displays around the selected device.

7. To view information about the device (node), point to the device on the map.


8. To see detailed information and the Dashboard menu for the device, double-click the device on the map.



9. To view the details for a link, point to the link on the map.


10. To view the summary for an alarm, point to the alarm summary on the map.

An alarm summary is displayed as a red-colored rectangular with a number.


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Manage a Topology View

On the Network Topology page, the icons that display above a topology view let you perform various tasks.

Figure 5. Icons on the Network Topology page

The following procedure describes the tasks that you can perform for a topology view. For complicated tasks, the procedure points to a section that provides detailed information.

 To manage a topology view:


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6. To rescale the topology view, use the scaling tool that displays on the left of the topology view.

7. To reposition the topology view, hold your cursor on the topology view and drag the topology view to a new position.


• Let the application refresh the topology view automatically. Click the Auto icon.

The topology view refreshes automatically every two minutes. Automatic refreshment is the default setting.


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• Refresh the topology view manually. Click the Refresh icon.

The topology view refreshes once immediately.

• Add a link between devices on a topology view. Click the Link icon.


Add a Link Between Devices on a Topology View on page 221.

• Customize the link style settings. Click the Setting icon.


Customize the Style of a Node and Link on a Topology

View on page 224.

• Remove a link from the topology view: a. Select the link.

b. Click the Delete icon.

The link is removed.

• Undo unsaved changes. Click the Reset icon.

The unsaved changes are reset.

• Save changes. Click the Save icon.

Your changes are saved. When the Save icon is grayed out, everything is saved.

• Open the Help pop-up window. Click the Help icon.

The Help pop-up window opens.

• Enter full-screen mode. Click the Screen icon.

The page displays in full-screen mode. To return to the regular page display, either press the Esc key, or from the full screen, click the Screen icon.

• Print the page. Click the Print icon.

The topology view is printed.

Add a Link Between Devices on a Topology View

You can add a link between devices. For devices that do not support link discovery through

Link Layer Discovery Protocol (LLDP), you can manage links manually. When you know that physical connections exist for the non-LLDP devices, you can draw these links manually and also update them manually when the physical connections are reconfigured.

 To add a link between devices on a topology view:


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6. Select the device that is the first endpoint of the link:

First Endpoint


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Second Endpoint


7. Click the Link icon.

8. Drag your cursor from the device that you selected in

Step 6

to the device that is the other endpoint of the link.

9. Release the mouse button.

The Add Link pop-up window opens.

10. From the menus, select the device interface for each end of the link.


The Add Link pop-up window closes.


The link is added between the two devices.


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Customize the Style of a Node and Link on a Topology View

You can customize the way that a node and a link display.

 To customize the style of a node and link:


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6. Click the Setting icon.

The Node and Link Style Settings pop-up window opens.


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7. Select the node style settings and link style settings:


The nodes and links on the view display the modified node and link styles.




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Remove a Topology View

You can remove a topology view that you no longer need.

 To remove a topology view:


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4. Select TOPOLOGY > NETWORK TOLOPOGY .



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6. Next to View List, click the X button.



The topology view is removed from the View List table and deleted.


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8.

Manage sFlow

M a n a g e s F l o w s o u rce s a n d v i e w t h e s F l o w s u m m a r y

8

Using packet sampling, sampled flow (sFlow) lets you monitor managed switches in high-speed switched networks.


•

Set Up the sFlow Collection Server and Manage the sFlow Settings

•

Manage sFlow Sources

•

View and Export the Results of sFlow Monitoring

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Set Up the sFlow Collection Server and Manage the sFlow

Settings

 To configure the SMS server:


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Manage sFlow

230


5. Under sFlow, click the sFlow Settings link.

6. Enter the sFlow settings:

• History Data Save in (days) . From the menu, select how long sFlow data is saved.

By default, the data is saved for 15 days. You can also select 3, 5, or 7 days.

• sFlow Collection Server . Enter the IP address of the sFlow collection server.

• sFlow Collection Server Port . Enter the port number for the sFlow collection server.

By default, the port number is 6343.

• Sampling Rate . Enter the rate at which the data is sampled.

By default, the rate is 1024, which means that 1 in 1024 packets is sampled. You can set a higher sampling rate, which might result in a higher accuracy but increases the sFlow traffic. You can set the sampling rate from 1024 to 65536 packets.

• Max Header Size . Enter the maximum size of the header.

By default, the size is 128, which means that a maximum of 128 bytes is sampled from a packet. You can set the maximum header size from 20 to 256 bytes.



Manage sFlow Sources

An sFlow system consists of multiple devices performing two types of sampling:

• Random sampling of packets or application-layer operations

• Time-based sampling of counters

The sampled packet and operation information, referred to as flow samples, and the sampled counter information, referred to as counter samples, are sent as sFlow datagrams to the application, which functions as the sFlow collector.

sFlow is supported for managed switches only (see

NETGEAR Managed Switches on page 12) and for a maximum of 16 interfaces at a time.

Manage sFlow

231


 To enable interfaces of managed switches as sFlow sources:


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4. Select SFLOW > MANAGE SOURCE .

5. Click the icon to the left of the IP address of a managed switch.

6. Select the check boxes for active interfaces (displayed with green icons) that must be included as sFlow sources.

7.

To add interfaces of another managed switch, scroll down and repeat Step 5 and Step 6 .

Note: You can select a maximum of 16 interfaces from the same or different managed switches.

Manage sFlow

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View and Export the Results of sFlow Monitoring

If you specify the sFlow sources, and traffic is present for these sources, you can view the results of sFlow monitoring.

The application provides the following defaults and filter options for viewing the results:

• Source . You can select to display the source switch. By default, the application displays information about the source switch with the lowest IP address.

• Interface . You can select to display the source interface. By default, the application displays information about all source interfaces for the selected source switch.

• Date time range . You can select to display a time range or customize a time range. By default, the application displays the sFlow information that is collected today.

• Top . You can select to display the top 10 or top 20 active sFlow streams. By default, the application displays information about the top 10 active sFlow streams.

 To view the results of sFlow monitoring:


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Manage sFlow

233


4. Select SFLOW > SFLOW SUMMARY .

By default, the table and associated pie chart show the sFlow conversations (that is, application traffic streams) between source and destination IP addresses, their total flow traffic, and their flow rate in percentage.

By default, the application displays the top 10 streams that sFlow collected today for the device with the lowest IP address.

5. To view a table and pie chart of IP sources, destinations, or applications, click one of the following Show Summary menu links:

• Sources . The table and associated pie chart show the sFlow source IP addresses and the total flow traffic and flow rate in percentage for these addresses.

• Destinations . The table and associated pie chart show the sFlow destination IP addresses and the total flow traffic and flow rate in percentage for these addresses.

• Applications . The table and associated pie chart show the sFlow applications and the total flow traffic and flow rate in percentage for these applications.

6. To filter the event entries that are listed, click the Show Filter button.

You can filter the event entries by criteria such as managed source IP address, interface number, time range, and top active interfaces.



8. To save the sFlow information on your computer, follow the directions of your browser.

Manage sFlow

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9.

Generate and View Reports

Re co rd h o w yo u r n e t wo r k p e r fo r m s

9

You can generate reports from either built-in or customized report templates, and you can view them at any time. You can create new report templates that generate one-time reports or regular reports automatically on a schedule.


•

Manage Report Templates

•

Generate and Schedule Reports

•

View and Remove Saved Reports

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Manage Report Templates

The application provides default report templates that are based on inventory, devices, wireless devices, wireless clients, traffic, and storage device components. You can generate and view a report based on such templates. You can also add a new report template based on an existing template, modify an existing template, and remove a report template.

The following figure shows the types of reports that the templates are based on.

Figure 6. Overview of the types of reports

Add or Modify a Report Template

To generate reports for your particular network and situation, you can add a report template that is based on a default report template or modify a default report template.

 To select a report style and add a report template or modify an existing report template:


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4. Select REPORTS > REPORT TEMPLATES .

5. To add columns to or remove them from the Report Templates table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Name, File Format, Report Period,

Scheduled, Recurrent Type, Next Execution Time, Email, and Description.

6. From the Report Type menu, select the report type.

For some report types, the application provides one or more default report templates. For other report types, the application does not provide any default report templates and you must add a report template.

7. Add a report template or modify an existing report template:

• To add a report template, click the Add button.

• To modify an existing report template: a. From the Report Templates table, select the report template.


For a new report template, the Add Report Template pop-up window opens. For an existing report template, the Edit Report Template pop-up window opens.


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Depending on your type of report selection, a different Add Report Template pop-up window or Edit Report Template pop-up window might open.

8. Enter or modify the following general report information:

• General Info :

Report Name . Enter or modify the name for the report template.

Report Type . Your selection in

Step 6 determines the content of this field.

Report Period . Select the period to which the report template applies.

Description . Enter or modify the description for the report template.

• Report Option :

File Format . Select the PDF File , EXCEL File , or HTML file radio button.

To save generated reports, select the Save Reports in NMS300 File System check box.

For information about how to view reports that were generated previously, see

View and Remove Saved Reports on page 246.

Email . To let the application send a copy of the report to your email address, select the Email check box and enter or modify your email address.

9. Click the Select Devices tab.


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10. Add devices, device groups, or both: a.

Click the Add Device button.

b. Select devices to add and click the Add Selection button.

To add all of the devices in the table, click the Add All button.

c. Click the Add Group button.

d. Select device groups to add and click the Add Selection button.

To add all of the device groups in the table, click the Add All button.

The selected devices, groups, or both, display in the Select Target Network Devices or Groups table.

e. If you are modifying an existing report template, to remove devices or groups, select the devices or groups, and click the Remove button.

The devices or groups are removed from the Select Target Network Devices or

Groups table.


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11. Click the Customize Fields tab.

Depending on your type of report selection, a different Customize Fields pop-up window might open.

a.

In the Customize Report Fields section, specify the fields and the order in which you want them to appear in your report template.

To select the fields, use the > , < , >> , and << buttons. To arrange their order, use the up and down buttons.

b. In the Data Sort section, specify how you want the information sorted.

You can sort by device and by descending or ascending order.


The report template is saved and added to the Report Template table.

Remove a Report Template

When you delete a report generation job from the Jobs table, the application deletes the report template for the job automatically. For more information, see

View and Manage Jobs on page 250. You can also remove a report template manually.

 To remove a report template manually:


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7. Select the report template.




The report template is removed from the Report Templates table and deleted.

Generate and Schedule Reports

You can generate reports from an existing report template. You can create one-time reports manually that are generated immediately or schedule one-time reports that are generated later. You can also schedule recurring reports that are generated automatically.

Generate a One-Time Report Immediately

You can generate a new report immediately from an existing template. For information about how to schedule the generation of a one-time report later, see

Schedule a Report on page 243.


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 To generate and view a report:


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8. Click the Generate Report button.


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The Generate Report pop-up window opens and displays the results.

9. Click the View Report button.

The report displays.



Schedule a Report

You can schedule a report from an existing template for generation at a future time, or you can schedule the report for generation on a recurring basis.

 To generate a report according to a schedule:


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Depending on your type of report selection, a different Edit Report Template pop-up window might open.


244


9. Click the Add Schedule button.


11. Specify whether the application generates the report once or on a recurring basis by selecting one of the following options from the Execution Type menu and entering the corresponding information:









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The Schedule pop-up window closes. The report generation schedule becomes part of the report template.

13. In the Edit Report Template pop-up window, click the Save button.

The report is generated according to the schedule that you set.

View and Remove Saved Reports

You can view the saved reports in the application. However, reports are saved for the data retention period. For more information, see

Set the Data Retention Period on page 264. You

can also remove reports that you no longer need.

View a Saved Report

You can view a saved report.

 To view a saved report:


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4. Select REPORTS > GENERATED REPORTS .

5. To add columns to or remove them from the Generated Reports table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.


246


You can choose from the following columns: Report Name, Report Category, Report

Type, Report Period, File Format, Execution Type, Created Time, Created By, and

Description.

6. To filter the reports that are listed, click the Show Filter button.

You can filter the current jobs by criteria such as time range, category, and report type.

The previous figure shows the Generated Reports table after a time range filter for the past 30 days was applied.


7. Select the report.

8. Double-click the report.

Your report opens.

Remove a Saved Report

You can remove a saved report that you no longer need.

 To remove a saved report:


NMS300 server.








4. Select REPORTS > GENERATED REPORTS .

5. To add columns to or remove them from the Generated Reports table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.


247


You can choose from the following columns: Report Name, Report Category, Report

Type, Report Period, File Format, Execution Type, Created Time, Created By, and

Description.

6. To filter the reports that are listed, click the Show Filter button.

You can filter the current jobs by criteria such as time range, category, and report type.

The previous figure shows the Generated Reports table after a time range filter for the past 30 days was applied.


7. Select the report.




The report is removed from the Generated Reports table and deleted.


248

10.

Manage Jobs

M a n a g e t h e s y s te m j o b s

You can view job detail and status information.


•

Schedule Jobs

•

View and Manage Jobs

10

249


Schedule Jobs

The application supports regular and time-consuming jobs that are used for configuration and management tasks. You can schedule these jobs for future execution on a one-time basis or on a recurrent basis for batch operations.

The application supports the following jobs, which are scheduled when you complete the corresponding procedures (see the section references in the following list):

• Configuration file backup . Both one-time and recurrent jobs are supported. For more information, see

Schedule a Backup Job on page 125.

• Configuration file restore . One-time jobs are supported. For more information, see

Restore the Configuration of a Single Device on page 131 and

Restore the Configuration of Several Identical Devices on page 142.

• Firmware upgrade

. One-time jobs are supported. For more information, see Execute or

Schedule a Firmware Upgrade on page 159.

• Report generation . Both one-time and recurrent jobs are supported. For more information, see

Schedule a Report on page 243.

• Resource discovery . Both one-time and recurrent jobs are supported. For more information, see

Schedule or Reschedule an Existing Discovery Job on page 43.

Output files from completed jobs are saved for the data retention period. For more information, see


View and Manage Jobs

You can view job detail and status information. You can also enable, disable, and delete jobs.

For information about modifying or rescheduling jobs, see the section references in the previous section,

Schedule Jobs

.

When you delete any of the following items from the Jobs table, the application deletes its corresponding profile or template from its database:

• Discovery job

. You can create a discovery profile. For more information, see Add or

Modify a Discovery Profile on page 38.

• Backup job . You can create a new backup profile. For more information, see

Add or

Modify a Backup Profile on page 120.

• Report generation job . You can create a report template. For more information, see

Manage Report Templates on page 236.

Manage Jobs

250


When you delete any of the following items from the Jobs table, the application does not delete the related file from its database:

• Restore configuration job . To remove the configuration file from the application, you must delete the configuration file manually. For more information, see

Restore Your

Device Configurations on page 130.

• Firmware upgrade job . To remove the firmware file from the application, you must delete the firmware file manually. For more information, see

Upgrade Firmware for One or

More Devices on page 156.

 To view and manage jobs:


NMS300 server.








4. Select JOBS > JOB MANAGEMENT .

5. To add columns to or remove them from the Jobs table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Enable, Job Name, Job Type, Recurrent

Type, Status, Last Execution Time, Next Execution Time, Last Execution Status, Job End

Time, Created By, and Create Time.

6. To filter the jobs that are listed, click the Show Filter button.

You can filter the current jobs by criteria such as job type, status, and last execution time.


Manage Jobs

251


7. Select a job.


• Enable the job. Click the Enable button.

• Disable the job. Click the Disable button.

• Display job details. Click the Detail button.

Depending on your selection, a different Job Detail pop-up window might open.

To close the Job Detail pop-up window, click the Close button.

• Delete the job: a. Click the Delete button.



The job is removed from the Jobs table and deleted.

Manage Jobs

252

11.

Manage Users and Security Profiles

11

M a n a g e t h e s y s te m u s e rs

You can manage security profiles, the user base, and online users.


•

Security Profile Concepts

•

Add a Security Profile

•

Modify or Remove a Security Profile

•

Add a User Profile to the User Base

•

Modify or Remove a User Profile

•

View and Log Off Online Users

Note: Only admin users (that is, users with a security profile that is set to

Admin) can perform user management tasks.

253


Security Profile Concepts

The application provides the following default user security profiles:

• Admin . A user who can perform all functions of the application, including management of users and security profiles.

• Operator . A user who can manage the network functions, but cannot manage users or security profiles, or perform administrative tasks.

• Observer . A user who can only monitor and view network functions.

As an admin user, you can modify and delete these security profiles and you can define new security profiles. For example, you can add a security profile for someone who can only run and view network reports but is not authorized to perform any other tasks.

Add a Security Profile

If one of the default security profiles does not satisfy your needs, you can add a security profile and specify the tasks that are associated with the security profile. For most functions, you can specify whether the security profile includes viewing only, modifying only, or both viewing and modifying. You can specify the following tasks in a security profile:

• Monitoring

• Configuring

• Managing alarms

• Managing topologies

• Discovering

• Reporting

• Managing jobs

• Managing users and security profiles

• Performing administrative tasks

 To view the existing security profiles and add a security profile:


NMS300 server.









254


4. Select USERS > SECURITY PROFILES .


The Add Security profile pop-up window opens.

6. In the Profile Name field, enter a name.

7. In the Profile settings section of the pop-up window, select the check boxes for the functions that you want to include in the security profile.


The security profile is saved and added to the User Profile table.

Modify or Remove a Security Profile

You can modify or remove a security profile. For a default security profile, you can change only the profile name. For a custom security profile, you can change the profile name and the tasks. You cannot remove a default security profile.


255


 To modify or remove a security profile:


NMS300 server.








4. Select USERS > SECURITY PROFILES .

5. Select the security profile.


• Modify the security profile: a. Click the Edit button.

The Edit Security Profile pop-up window opens.


256

NMS300 Network Management System Application b. (Optional) In the Profile Name field, modify the name.

c. (Optional) In the Profile settings section of the pop-up window, select the check boxes for the functions that you want to include in the security profile.

For a default security profile, you can change only the profile name.

d. Click the Submit button.

The modified security profile is saved and added to the User Profile table.

• Remove the security profile: a. Click the Delete button.

You cannot remove a default security profile.



The security profile is removed from the User Profile table and deleted.

Add a User Profile to the User Base

The application includes one default user profile, which is a user with the name admin to which an Admin security profile is assigned. You can add multiple user profiles to the user base.

 To view the existing user profiles and add a user profile:


NMS300 server.









257


4. Select USERS > USER MANAGEMENT .

The Status column displays whether the user is active and can log in.


The Add User pop-up window opens.


• In the User Basic Information section, enter the user name, password, and email address for the user. The first and last name and telephone number are optional.

• In the User Status section, select whether the user profile is active and select the security profile that applies to the user.

For more information about security profiles, see Security Profile Concepts on page 254.


The pop-up window closes and the new user is added to the User Management table.


258


Modify or Remove a User Profile

You can modify or remove a user profile.

 To modify or remove a user profile:


NMS300 server.








4. Select USERS > USER MANAGEMENT .

5. Select the user profile.


• Modify the user profile: a. Click the Edit button.

The Edit User pop-up window opens.


259

NMS300 Network Management System Application a. (Optional) In the User Basic Information section, modify the user name, password, or email address for the user. The first and last name and telephone number are optional.

b. In the User Status section, select whether the user profile is active and select the security profile that applies to the user.

For more information about security profiles, see Security Profile Concepts on page 254.

c. Click the Submit button.

The modified user profile is saved and added to the User Management table.

• Remove the user profile: a. Click the Delete button.



The user profile is removed from the User Management table and deleted.

View and Log Off Online Users

You can view the users who are currently logged in and log them off:

 To view and log off (abort) users who are online:


NMS300 server.









260


4. Select USERS > ONLINE USERS .

5. To add columns to or remove them from the Online User table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: Status, User Name, Security Profile, E-mail,

Telephone, Login Time, Login IP, First Name, and Last Name.

6. Select one or more users.

To select all users, select the check box at the left in the table heading.

7. Click the Abort button.



The users are logged off.


261

12.

Manage Global Settings and Backups

12

C u s to m i ze s e l e c t g l o b a l s y s te m s e t t i n g s a n d b a c k u p a n d re s to re s y s te m s e t t i n g s

You can change global settings and back up and restore the system settings from the administration dashboard. Except for the procedures that are described in this chapter, all procedures that you can perform from the System and Website Setting page of the administration dashboard are described in the subject-specific chapters.


•

Set Up an External File Server

•

Set the Data Retention Period

•

Set the Inventory Polling

•

Set the Idle Time-Out

•

Set the Real-time Chart

•

Change the Auto Refresh Setting

•

Set Up a File Server for System Backup and Restore Operations

•

Back Up the System Settings

•

Restore the System Settings


Admin) can customize the global settings and back up and restore the system settings, as described in this chapter.

262


Set Up an External File Server

By default, the application uses an internal file server to save and retrieve configuration files.

If you set up an external file server, you can import and export configuration files (see

Import and Export Configuration Files to an External File Server on page 154).

Even if you set up an external files server, all file transfers are still handled by the NMS300 server, that is, the external file server is for file storage only.

 To set up an external file server:


NMS300 server.










263


5. Under Manage External File Server, click the External File Server Setting link.

The External File Server Setting pop-up window opens.

6. From the File Server Type menu, select External File Server .

The pop-up window adjusts.

7. Specify the server settings:

• External Server IP . Enter the IP address of the external file server.

• Directory Path . Enter the directory path where the configuration files are stored.

You must enter the directory path for the external file server in the xxx/xxx format, in which the delimiting character is a slash (for example, backup/NMS300).

• User Name . Enter the user name to access the external file server.

• Password . Enter the password to access the external file server.


Access to the external file server is verified.



Set the Data Retention Period

You can change how long the application retains your network data. The longer information is retained, the more disk space is required on the NMS300 server. You can monitor the

NMS300 server information (see

View the NMS300 Server Information on page 115).

 To modify the data retention period:


NMS300 server.





264







5. Under System Settings, click the Data Retention Period link.


265


6. For the data retention periods that you want to change, enter the updated information:

• Events . This setting determines how long events are retained. The default period is

30 days. For more information, see View and Manage Network Event Notifications on page 185.

• Device Traps . This setting determines how long trap data is retained. The default period is 30 days. For more information, see

View and Manage Device Traps on page 186.

• NMS Audit Log . This setting determines how long audit logs are retained. The default period is 30 days. For more information, see

View and Export Audit Logs on page 113.

• Summary Performance Data . This setting determines how long summary performance data is retained. The default period is 180 days. For more information, see

Customize the Optional Network Dashboard on page 106.

• Configuration Files . This setting determines how long backed-up configuration files are retained. The default period is 90 days. For more information, see

Back Up Your

Device Configurations on page 120.

• Job Result . This setting determines how long job execution reports are retained. For more information, see

View and Manage Jobs on page 250.

• Alarm History . This setting determines how long alarms are retained. The default period is 30 days. For more information, see

View and Manage the Alarm History on page 170.

• Device Syslogs . This setting determines how long syslogs are retained. The default period is 30 days. For more information, see

View and Manage Device System Logs on page 188.

• Raw Performance Data . This setting determines how long raw performance data is

retained. The default period is 3 days. For more information, see Manage the

Configuration Monitors on page 100.

• Report Files . This setting determines how long job reports are retained. The default period is 30 days. For more information, see

View and Remove Saved Reports on page 246.

• Image Files . This setting determines how long device firmware files are retained. The default period is 365 days. For more information, see

Upgrade Firmware for One or

More Devices on page 156.




266


Set the Inventory Polling

You can change how often the application polls the network for your device inventory.

 To modify the inventory polling:


NMS300 server.










267


5. Under System Settings, click the Inventory Polling link.

6. Specify the recurrence type and execution time.

If you select Hourly from the Recurrence Type menu, the pop-up window adjusts.



Set the Idle Time-Out

You can change how long the application waits before it logs you out for inactivity. The default period is 30 minutes.

 To modify the idle time-out:


NMS300 server.









268



5. Under System Settings, click the Idle Time Out link.

6. Specify the new idle time-out period.




269


Set the Real-time Chart

You can change how often the application refreshes your chart data and the maximum time range that is displayed on your charts. By default, the data refresh interval is 10 seconds and the maximum time range is 5 minutes.

 To modify the chart settings:


NMS300 server.










270


5. Under System Settings, click the Real-time Chart link.

6. Specify the data refresh interval and maximum time range.



Change the Auto Refresh Setting

You can change how often the application refreshes the browser page for the web management interface. By default, the page refresh interval is one minute.

 To modify the auto refresh setting:


NMS300 server.









271



5. Under Customize, click the Auto Refresh Setting link.

6. Specify the new auto refresh interval.




272


Set Up a File Server for System Backup and Restore

Operations

Before you can back up and restore the application system settings, you must specify an external file server.

 To set up an external file server for system backup and restore operations:


NMS300 server.










273


5. Under System Backup/Restore, click the System Backup/Restore File Server Setting link.

The System Backup/Restore File Server Setting pop-up window opens.

6. From the File Server Type menu, select External File Server .

The pop-up window adjusts.

7. Specify the server settings:

• External Server IP/Hostname . Enter the IP address or host name of the external file server.

• Directory Path . Enter the directory path where the backup files are stored.

You must enter the directory path for the external file server in the xxx/xxx format, in which the delimiting character is a slash (for example, backup/system/NMS300).

• User Name . Enter the user name to access the external file server.

• Password . Enter the password to access the external file server.

• Number of Backup . The maximum number of backups, which is a number from

1 to 31. By default, the number is 10.


Access to the external file server is verified.




274


Back Up the System Settings

You can back up the application system settings immediately or schedule a backup job for future execution, either once or on a recurring basis.

Note: For information about backing up devices that are on your network, see

Back Up Your Device Configurations on page 120.

The application saves the system settings backup file on the external file server that you specify (see

Set Up a File Server for System Backup and Restore Operations on page 273).

You can use the system settings backup file to restore the system settings. For more

information, see Restore the System Settings on page 279.

The application saves system settings backup files from completed backup jobs for the data retention period. For more information, see


Execute a System Settings Backup Job and See the History

You can execute a one-time system settings backup job immediately.

 To execute a system settings backup job immediately and see the backup history:


NMS300 server.









275



5. Under System Backup/Restore, click the System Backup link.

6. Click the Start Backup button.

The System Backup pop-up window adjusts. The Status field displays the progress of the backup job. After the job completes successfully, the Status field displays Succeeded.

7. To see the backup history, click the Backup History button.

The NMS300 History Backup Result pop-up window opens and displays all system settings backups, including the one you just executed.


The pop-up window closes and the System Backup pop-up window displays again.


276


9. Click the X button.


Schedule a System Settings Backup Job

You can schedule a system settings backup job to occur later, either once or on a recurring basis.

 To schedule a system settings backup job:


NMS300 server.










277


5. Under System Backup/Restore, click the System Backup link.

6. Next to Backup schedule has been configured, click the clock icon.

The Schedule pop-up window opens.


8. Specify whether the application executes the backup job once or on a recurring basis by selecting one of the following options from the Execution Type menu and entering the corresponding information:









278



10. Click the X button.


Restore the System Settings

If you backed up the application system settings (see

Back Up the System Settings on page 275), you can restore system settings.

The application saves system settings backup files for the data retention period. For more

information, see Set the Data Retention Period on page 264.

Note: For information about restoring devices that are on your network, see

Restore Your Device Configurations on page 130.

WARNING:

After the system settings are restored successfully, the application reboots, and you must log in again.

 To restore the system settings from a backup file:


NMS300 server.









279



5. Under System Backup/Restore, click the System Restore link.

6. Select the radio button for the backup file from which the system settings must be restored.

By default, the most recent backup file is listed at the top of the table.

7. Click the Start Restore button.

The system settings are restored. If the operation is successful, the application reboots, and you must log in again.


280

13.

Manage Licenses

M a n a g e t h e s y s te m l i ce n s e s

You can view license information, add a license, and deregister a license.


•

View License Information

•

Register a License

•

Deregister a License


Admin) can perform license management tasks.

13

281


View License Information

The default license that comes with the application supports up to 200 devices. Each device that the application discovers and adds to its device inventory is subtracted from the balance of 200 devices. However, controller-managed APs are not subtracted from the balance.

For information about managing more than 200 devices, contact your NETGEAR sales contact.

 To view license information:


NMS300 server.








4. Select ADMIN > LICENSE MANAGEMENT .

The Device Count section of the page displays the maximum number of allowed devices with the current license or licenses and the number of devices that the application manages.

5. To add columns to or remove them from the License Management table, right-click the table heading anywhere, and specify the columns by selecting the corresponding check boxes.

You can choose from the following columns: License Name, Device Count, Expiration

Time, Key, Registered, Created By, and Created Time.

Manage Licenses

282


Register a License

To register a license, you need a license key, and the NMS300 server must be connected to the Internet to connect to a NETGEAR license server.

 To register a license:


NMS300 server.









5. Select the license.

Manage Licenses

283


6. Click the Register button.

7. In the Company Information section, enter your information.

You must enter information in the Name , Email , and Telephone fields.

8. In the License Information section, enter the license key in the Key field.

You must enter a single license key.


The license is registered with a NETGEAR license server. After successful registration, the license is added to the License Registration table. The license is tied to the MAC address of the NMS300 server.

Deregister a License

You can deregister a license on one NMS300 server, transfer it to another NMS300 server, and reregister the license on the new NMS300 server. You cannot deregister the default license.

After you deregister a license, if the number of allowed devices falls below the number of managed devices, the application displays a wizard. To bring the number of managed devices within the limit of the number of allowed devices, the wizard lets you select devices from the currently managed list that you can delete from the application.

To deregister a license, the NMS300 server must be connected to the Internet to connect to a

NETGEAR license server.

 To deregister a license:


NMS300 server.





Manage Licenses

284






5. Select the license.

6. Click the Deregister button.



The license is removed from the License Management table and deregistered.

Manage Licenses

285

14.

Register Devices

M a n a g e t h e re g i s t ra t i o n o f d e v i ce s

14

You can view registration information, register one or more devices, and resynchronize your device registration status.


•

Registration Concepts

•

Set Up and Validate Your Account Profile in the Application

•

Register One or More Devices

•

Register All Devices

•

Resynchronize Previously Registered Devices


Admin) and operators (that is, users with a security profile that is set to Operator) can perform registration tasks.

286


Registration Concepts

Before you can use the registration tool that the application provides, you must create a customer account at the NETGEAR product registration website. After you create a customer

account, you must set up the account profile in the application. For more information, see Set

Up and Validate Your Account Profile in the Application on page 287.

The registration tool lets you register one, several, or all devices that the application manages. Registration occurs with the NETGEAR registration server. For more information, see

Register One or More Devices on page 291 and

Register All Devices on page 294.

If you already registered your devices, either through the NETGEAR registration website or through the application, and you install or reinstall the application, you can resynchronize the previously registered devices. For more information, see

Resynchronize Previously

Registered Devices on page 296.

Set Up and Validate Your Account Profile in the

Application

If you do not yet own a customer account to register devices, create a customer account at the NETGEAR product registration website. For more information, visit https://my.netgear.com/registration/login.aspx

.

Set Up Your Account Profile for Device Registration

If you own a customer account, enter your account email address and password in the application to create an account profile. This account profile enables you to register and resynchronize devices through the application.

 To set up your account profile for device registration:


NMS300 server.









287



5. Under my.NETGEAR.com Account Profile, click the my.NETGEAR.com Account Profile link.


288


6. Configure the account profile:

• In the Email Id field, enter the email address that corresponds to your NETGEAR customer account.

• In the Password field, enter the password that corresponds to your NETGEAR customer account.


The application connects to the NETGEAR registration server to verify the validity of the email address and password. A pop-up window informs you whether the operation was successful.

Validate and Retrieve Your Customer Account Information

If you own a customer account, you can retrieve your account information in the application.

 To validate and retrieve your customer account information:


NMS300 server.









289



5. Under my.NETGEAR.com Account Profile, click the my.NETGEAR.com Account Profile link.

The my.NETGEAR.com Account Profile pop-up window opens.

6. Click the Validate button.


290


The application connects to the NETGEAR registration server to retrieve the customer account information.

7. Click the Cancel button.

The Account Info pop-up window closes.

8. Click the Cancel button.

The my.NETGEAR.com Account Profile pop-up window closes.

9. To change any account information, visit https://my.netgear.com/registration/login.aspx

.

Register One or More Devices

You can register a single device or a selection of devices. However, the application cannot register NETGEAR devices that do not report their serial number to the application. If the

Devices table does not list a serial number in the Serial Number column for a device, the device does not report its serial number to the application.

 To register one or more devices:


NMS300 server.






291












Description.




7. Select one or more devices.


292


8. From the More menu, select Register Device .

9. In the Date of Purchase field, enter the date of purchase, and click the Apply button.

10. In the Country of Purchase field, enter the country of purchase, and click the Apply button.

The date of purchase is applied to all selected devices.

By default, the application lists the country that you entered when you created your customer account at the NETGEAR product registration website. You can change the country of purchase, which is applied to all selected devices.


The application contacts the NETGEAR registration server. The Result pop-up window opens and displays whether the registration is successful.


293


Note: A serial number must be unique for a device registration to be successful.



Register All Devices

You can register all devices simultaneously. You can also clear selected devices so they are not registered. The application cannot register NETGEAR devices that do not report their serial number to the application. If the Devices table does not list a serial number in the Serial

Number column for a device, the device does not report its serial number to the application.

 To register all devices simultaneously:


NMS300 server.









294









Description.




7. From the More menu, select Register All Devices .

8. If you want to exclude some devices, clear the associated check boxes.


295


9. In the Date of Purchase field, enter the date of purchase, and click the Apply button.

The date of purchase is applied to all selected devices.

10. In the Country of Purchase field, enter the country of purchase, and click the Apply button.

By default, the application lists the country that you entered when you created your customer account at the NETGEAR product registration website. You can change the country of purchase, which is applied to all selected devices.


The application contacts the NETGEAR registration server. The Result pop-up window opens and displays whether the registration is successful.

Note: A serial number must be unique for a device registration to be successful.



Resynchronize Previously Registered Devices

The application lets you resynchronize previously registered devices. This capability is useful in the following situations:

• You already registered your devices directly at the NETGEAR product registration website and you install the application for the first time or upgrade the application to a version that supports device registration.

After you resynchronized the previously registered devices with the NETGEAR registration server, the application displays which devices are already registered and which devices still require registration.


296


• You already registered your devices through the application and you remove and reinstall the application. In such a situation, the registration information is deleted from the local database of the application.

After you resynchronized the previously registered devices with the NETGEAR registration server, the registration information in the local database of the application is restored.

 To resynchronize previously registered devices:


NMS300 server.















Description.

6. From the More menu, select Resync Registration .

A pop-up window opens and informs you whether the operation was successful.


297

A.

Technical Specifications

H a rd wa re a n d s o f t wa re re q u i re m e n t s

A

Table 4. Hardware and software requirements

Item

System architecture

Specification

• B/S-based multitiered system

Browser support (HTTP and HTTPS) • Internet Explorer 9 or a later version

• Firefox 15.0 or a later version

• Chrome 10.0 or a later version

OS support • Microsoft Windows XP (Professional) 32-bit and 64-bit with SP3 or later

• Windows Server 2003 (Standard, Enterprise, and Web), 32-bit and

64-bit

• Windows Server 2008 (Enterprise), 32-bit and 64-bit

• Microsoft Windows 7 (Professional, Enterprise, and Ultimate), 32-bit and 64-bit

• Microsoft Windows 8 (Enterprise), 64-bit

• Microsoft Windows Server 2012 (Standard), 64-bit

• Microsoft Windows 10 (Home, Pro, Enterprise) 32-bit and 64-bit

VM support

Standard server requirement (for 200 devices)

• 2.8 GHz dual-core CPU

• 4 G RAM (32-bit OS) or 8 G RAM (64-bit OS)

• 20 G HD (free space)

• Static IP

Standard client requirement

• Support hypervisors include VMWare and other major ones such as

Hyper-V and XenServer

Installation

Language support

• 2 GHz CPU

• 2 G RAM

• 3 G HD (free space)

• Server is installed through an automated GUI-based installer

• Single server deployment

• Client is web-based and no installation is required

• English

• Chinese

298


Table 4. Hardware and software requirements (continued)

Item

Management interface support

Supported devices

DB

Specification

• SNMP (v1, v2c, v3)

• TFTP

• Telnet/HTTP/HTTPS

• Web management interface

See

Compatible Devices on page 12

MySQL (v5.5)

Technical Specifications

299

B.

Device Details

D e v i ce d e ta i l s t h a t yo u c a n d i s p l a y

B

You can view many details for a device and its interfaces. For information about how to view

details, see View Device Details and Interface Details .

The detailed information that the application can provide depends on the type of device. The

Devices table can list the following devices in the Device Type column:

Switch

. For information about the available details, see Switch Details on page 301 and

Interface Details on page 309.

Firewall . For information about the available details, see

Firewall Details on page 302.

Standalone AP . For information about the available details, see

Standalone AP Details

on page 303.

Controller-Managed AP . For information about the available details, see

Controller-Managed AP Details on page 304.

Wireless Controller

. For information about the available details, see Wireless

Controller Details on page 305 and


WMS . For information about the available details for a wireless management system,

see Wireless Managements System Details on page 306.

Storage . For information about the available details for a storage system, see

Storage

System Details on page 307.

Router

. For information about the available details, see Router Details on page 308 and


Unknown . For information about the available details for an unknown device, see

Unknown Device Details on page 309.

300


Switch Details

The following table lists the dashboard options and widgets or tables that are available for a switch.

Table 5. Detailed information available for a switch

Dashboard Menu Option Widget or Table

Device Details General Information

Average Response Time and Packet Loss (Today)

Average CPU and Memory Utilization (Today)

Inventory Information

Min/Max/Average Response Time

Latest 10 Alarms

CPU

Interface List

Top 10 Interface by Traffic (Today)

Memory

Latest 10 Config Backups

Slot List

Note: Supported for M6100 managed switches only.

Slot List

Traffic Monitor

Bandwidth Monitor

Config Files

Credential

Interface List

Note: For more information, see Table 14 on page 309.

IP Traffic Monitor

ICMP Traffic Monitor

TCP Traffic Monitor

UDP Traffic Monitor

SNMP Traffic Monitor

Received Bytes Real-time Chart

Transmitted Bytes Real-time Chart

Selected interfaces

Config File Backup List

Authentication Association

Device Details

301


Firewall Details

The following table lists the dashboard options and widgets or tables that are available for a firewall.

Table 6. Detailed information available for a firewall





Interface List

Latest 10 Alarms



Interface List


Traffic Monitor

Bandwidth Monitor

Config Files

Credential

IP Traffic Monitor


TCP Traffic Monitor

UDP Traffic Monitor




Selected interfaces



Device Details

302


Standalone AP Details

The following table lists the dashboard options and widgets or tables that are available for a standalone AP.

Table 7. Detailed information available for a standalone AP

Dashboard Menu Option Dashboard Submenu Option, Widget, or Table



Average CPU and Memory Utilization (Today)



Wireless Info (Current)

CPU

Radios and Network

Client List

Top 10

Latest 10 Alarms

Memory


2.4 GHz Radio and networks

5 GHz

SSID and authentication information

Radio and networks


Active Client List

Note: For more information, see

Monitor Wireless Clients and View Client Details on page 97.

Top 10 Client by Traffic (Current)

Top 10 SSID by Client Count (Current)

Top 10 SSID by Traffic (Today)

Device Details

303


Table 7. Detailed information available for a standalone AP (continued)


Wireless Monitor WLAN Utilization

Monitor per SSID Wireless Client Count By SSID

Wireless Traffic (Received and Transmitted) By SSID

Monitor per Radio

Wireless Frames (Received and Transmitted) By SSID

Wireless Traffic (Received and Transmitted) By Radio

Wireless Client Count By Radio

Wireless Packets (Received and Transmitted) By Radio

Wired Monitor Total Traffic

Traffic by Protocol

Wired Received/Transmitted Bytes

Wired Received/Transmitted Packets

IP Traffic Monitor


TCP Traffic Monitor

UDP Traffic Monitor


Config Files

Credential



Controller-Managed AP Details

The following table lists the dashboard options and widgets or tables that are available for a controller-managed AP.

Note: Because of the nature of controller-managed APs, the application can provide only limited information for controller-managed APs, compared to standalone APs.

Table 8. Detailed information available for a controller-managed AP


Controller Managed AP

Details

General Information

Latest 10 Alarms

Device Details

304


Table 8. Detailed information available for a controller-managed AP (continued)


Radios and Network 2.4 GHz Radio and Networks


Client List

5 GHz Radio and Networks


Active Client List



Top 10

AP Monitor



Monitor per SSID

Monitor per Radio

Wireless Client Count By SSID

Wireless Client Count By Radio

Wireless Controller Details

The following table lists the dashboard options and widgets or tables that are available for a wireless controller.

Table 9. Detailed information available for a wireless controller


Controller Details General Information



Profiles


Latest 10 Alarms


802.11b/bg/ng Profiles

Top 10

AP List

802.11a/na Profiles


Top 10 Controller Managed AP by Client Count (Current)


Access Points

Device Details

305


Table 9. Detailed information available for a wireless controller (continued)


Client List Active Client List



Interface List

Traffic Monitor

Interface List


IP Traffic Monitor


Bandwidth Monitor

Config File

Credential

TCP Traffic Monitor

UDP Traffic Monitor




Selected interfaces



Wireless Managements System Details

The following table lists the dashboard options and widgets or tables that are available for a wireless management system (WMS).

Table 10. Detailed information available for a WMS





Interface List


Latest 10 Alarms


Interface List


Device Details

306


Table 10. Detailed information available for a WMS (continued)


Config Files

Credential



Storage System Details

The following table lists the dashboard options and widgets or tables that are available for a storage system.

Table 11. Detailed information available for a storage system





Interface List


Volume Information

Latest 10 Alarms

Disk Information


Interface List


Traffic Monitor

Bandwidth Monitor

Temperature Monitor

IP Traffic Monitor


TCP Traffic Monitor

UDP Traffic Monitor




Selected interfaces

Storage Temperature (°C)

Disk Temperature (°C)

Device Details

307


Table 11. Detailed information available for a storage system (continued)


Disk and Fan Monitor Disk Utilization (%)

Fan Speed (RPM)

Config File

Credential

Disk Capacity



Router Details

The following table lists the dashboard options and widgets or tables that are available for a router.

Table 12. Detailed information available for a router





Interface List



Latest 10 Alarms

Interface List


Traffic Monitor

Credential

IP Traffic Monitor


TCP Traffic Monitor

UDP Traffic Monitor



Device Details

308


Unknown Device Details

The following table lists the dashboard option and widgets that are available for an unknown device.

Table 13. Detailed information available for an unknown device





Latest 10 Alarms

Interface Details

The interface details can display for switches, wireless controllers, wireless management systems, and routers. The following table lists the dashboard options and widgets or tables that are available for an interface.

Table 14. Detailed information available for an interface


Interface Details General Information

Traffic Information

Latest 10 Alarms

Monitor Data Interface Received/Transmitted Bytes

Interface Received/Transmitted Packets

Interface Utilization (%)

Interface Traffic Rate (bps)

Network Details

Interface Inbound/Outbound Error Packets

Interface Inbound/Outbound Discards

VLAN Membership

Forwarding Database

Common STP Port Status

Device Details

309

Index

A access points, supported

14

account information, changing

22

administrator user name, default

19

administrator user security profile

254

alarm configuration, hierarchical map links

197

–

203

alarms, managing

168

–

185

application notifications

117

audit logs

113

autorefreshing browser

271

B backing up device configurations

120

–

130

backing up, system settings

275

basic spring view, network topology

214

browser, autorefreshing

271

browsers, supported

298

C chart data, refreshing

270

charts, performance

108

childmaps

204

Chinese, language menu

18

colors, alarms

183

configurations, customizing, promoting, and restoring

130

–

153

controlled devices. See devices.

controller-managed AP, described

31

controllers, supported

15

CPU alarms

172

credentials, devices adding and modifying

35

described

15

critical alarms

168

,

172

current alarms, viewing and managing

168

customizing pages

DashBoard View

106

Network Dashboard

111

Network Summary

77

Top 10, all devices

84

Top 10, wireless devices

90

Wireless Summary

90

D dashboard (network), customizing

106

–

112

data retention period

264

data, refreshing

270

defaults administrator user name

19

auto refresh settings

271

data retention periods

266

device credentials

33

idle time-out

268

license

282

Network Summary page

76

real-time chart settings

270

report templates

236

Top 10 page, all devices

81

Top 10 page, wireless devices

88

user security profiles

254

Wireless Summary page

88

world map

192

deregistering licenses

284

details viewing, devices

300

–

309

device metrics, monitoring

100

–

105

devices adding to a map

206

configurations backing up

120

–

130

restoring

130

–

153

upgrading

156

–

166

credentials adding and modifying

35

described

15

details, viewing

93

,

300

–

309

discovering

31

–

47

firmware, managing

119

–

166

groups described

11

managing

69

IP addresses, discovery

33

,

40

managing

48

–

74

310

NMS300 Network Management System Application rebooting

58

registering

286

–

297

reports

236

supported

12

tables of

48

–

52

third-party

31

discovering devices

31

–

47

dynamic device groups

71

E email server

23

English, language menu

18

event notifications, network

185

exporting alarm configurations

172

alarm history

170

alarms

168

configuration files

148

device traps

186

firmware files

164

inventory and interface list tables

68

network events

185

system logs

188

exporting, external file server

154

external file server

154

F file server, external

154

firewalls, supported

14

firmware versions, viewing

114

firmware, managing

119

–

166

G global system settings, customizing

262

–

272

Gmail account, email server

25

groups, devices described

11

managing

69

H header size, sFlow

231

hierarchical maps

195

history retention period, sFlow

231

history, alarms

170

HTTP, device credentials adding and modifying

35

described

16

311

HTTPS, device credentials

35

Hyper-V

298

I idle time-out

268

importing child maps

204

configuration files

146

firmware files

157

from external file server

154

informational alarms

168

interface details, viewing

93

inventory and interface list tables, exporting

68

inventory polling

267

inventory reports

236

IP addresses, device discovery

33

,

40

J jobs, managing

249

–

252

L language, selecting

18

levels of alarms

168

licenses, managing

281

–

285

link tree view, network topology

214

links, adding on a map

208

on a topology view

221

LLDP, device discovery

40

logging in devices

57

NMS300

18

logging off users

260

logs audit

113

network events

185

system (syslog)

188

M major alarms

168

managed switches, supported

12

management systems, supported

15

managing alarms

168

–

185

device registrations

286

–

297

devices

48

–

74

firmware

119

–

166

NMS300 Network Management System Application groups

69

jobs

249

–

252

licenses

281

–

285

maps

192

–

213

monitors

100

–

105

network topologies

214

–

228

reports

235

–

248

security profiles (users)

254

–

257

sFlow

229

SNMP traps

186

topologies

214

–

228

traps

186

users

257

–

260

maps, managing

192

–

213

memory alarms

172

MIB browser

60

minor alarms

168

monitoring devices and network

75

–

100

monitors, managing

100

–

105

N network dashboard, customizing

106

–

112

network event notifications

185

network summary, viewing and customizing

76

–

81

network topologies, managing

214

–

228

NMS300 server described

10

monitoring

115

requirements

298

notification profiles, alarms

178

notifications alarms

183

application

117

file backup results

122

network events

185

O observer and operator, security profiles

254

operating systems, supported

298

P password, changing

20

performance, real-time

107

pinging devices

58

polling intervals, configuring

105

,

267

port, sFlow server

231

profiles alarm notification

178

312 backup

120

customer account for registration

287

discovery

34

user security

254

promoting configurations

135

–

142

protocols, device credentials

36

Q quick discovery

32

R radial view, network topology

214

ReadyDATA and ReadyNAS systems, supported

15

real-time chart, refreshing

270

real-time performance

107

rebooting devices

58

registering devices

286

–

297

licenses

283

reports, managing

235

–

248

resources. See devices.

restoring device configurations

130

–

153

restoring, system settings

279

results, sFlow monitoring

233

resynchronizing registered devices

296

retention period

264

roles, users

254

S sampling rate, sFlow

231

scheduling backup jobs

125

discovery jobs

43

firmware upgrades

159

jobs

250

reports

243

restoring of configurations

131

,

142

system settings backup jobs

277

security profiles (users), managing

254

–

257

servers email

23

NMS300 described

10

monitoring

115

requirements

298

sFlow

231

SMS

27

SMTP

24

,

28

NMS300 Network Management System Application sFlow, managing sources and viewing result

229

smart switches, supported

13

SMS server

27

SMTP server

24

,

28

SNMP MIB browser

60

SNMP traps, managing

186

SNMP, device credentials adding and modifying

35

described

16

software versions, viewing

114

software, managing

119

–

166

sources, sFlow

231

standalone AP, described

31

static device groups

69

storage systems reports

236

supported

15

summary, sFLow

233

supported devices

12

switches, supported

12

–

14

synchronizing devices

55

syslogs

188

system settings backing up

275

restoring

279

system settings (global), customizing

262

–

272

T

Telnet, device credentials adding and modifying

35

described

16

templates, reports

236

third-party devices

31

time-out, idle

268

Top 10 widgets all devices

81

–

87

wireless devices

87

–

92

topologies, managing

214

–

228

tracing a route to a device

58

traffic reports

236

traps, managing

186

types of users

11

U upgrading device configurations

156

–

166

user name, default

19

user security profiles, managing

254

–

257

users managing

257

–

260

types of

11

V

VMWare

298

W wireless access points, supported

14

wireless clients, monitoring

97

wireless controllers and management systems, supported

15

wireless device and client reports

236

wireless summary, viewing and customizing

87

–

92

X

XenServer

298

313

Netgear NMS300 – ProSafe Network Management System Network Management Software User Manual

NMS300 Network Management

System Application

User Manual

Contents

Introduction

Get Started

Discover and Manage Resources

Monitor Devices and the Network

Manage Configurations and Firmware

Manage Alarms and Logs

Manage Maps and Topologies

Manage sFlow

Generate and View Reports

Manage Jobs

Manage Users and Security Profiles

Manage Global Settings and Backups

Manage Licenses

Register Devices

Technical Specifications

Device Details

Index

Related manuals

Table of contents

Netgear NMS300 – ProSafe Network Management System Network Management Software User Manual

NMS300 Network Management

System Application

User Manual

Contents

Introduction

Get Started

Discover and Manage Resources

Monitor Devices and the Network

Manage Configurations and Firmware

Manage Alarms and Logs

Manage Maps and Topologies

Manage sFlow

Generate and View Reports

Manage Jobs

Manage Users and Security Profiles

Manage Global Settings and Backups

Manage Licenses

Register Devices

Technical Specifications

Device Details

Index

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Netgear

NMS300

Netgear

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Table of contents