VERITAS 5U84 Service Procedure

Veritas Appliance

Hardware Service Procedure

Unlocking and locking a 3340/5340 Appliance 5U84 Storage Shelf disk drive drawer

Document Number: 213

Version: 1.1 (03/05/18)

Purpose

This document describes the process for unlocking and locking the disk drive drawers of a Veritas

5U84 Storage Shelf.

Electrical Safety

The static discharged by human bodies can damage static-sensitive components on the boards.

When installing and maintaining the equipment, observe appropriate electrostatic safety precautions to prevent personnel injuries or device damage.

When operating a device in an electrostatic sensitive area, you must take electrostatic-discharge

(ESD)-preventive measures. These include wearing ESD-preventive gloves, an ESD-preventive wrist strap, and ESD-preventive clothes to avoid personnel injury or device damage.

To prevent damage to the device, pay attention to the following during operations:

• Do not touch devices with bare hands because ESD from the human body may damage the electrostatically sensitive elements on a board.

• When dealing with the server or any of the internal components, wear an ESD-preventive wrist strap, ESD-preventive gloves, and ESD-preventive suit.

About locking and unlocking disk drive drawers on a 5U84 Storage

Shelf

This section describes how to lock and unlock a disk drive from its drive carrier. For security purposes, each 5U84 Storage Shelf uses two anti-tamper locks that are located on the right side and left side of each disk drive drawer. Locking the anti-tamper locks prevents unauthorized access to the disk drives in each disk drive drawer.

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HSP #213 - Unlocking and locking a 5U84 Storage Shelf drive drawer

The disk drive drawers are locked by default at the factory before the storage shelves are shipped.

A screwdriver with a Torx T20 bit is shipped with a 5U84 Storage Shelf, and is required to unlock the disk drive drawers.

Requirements

Use the following to verify the requirements of the service.

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HSP #213 - Unlocking and locking a 5U84 Storage Shelf drive drawer

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Verify you have the following items

• A screwdriver with a Torx T20 bit

• ESD-wrist strap

Unlocking a 5U84 Storage Shelf disk drive drawer

Use the following procedure to unlock a 5U84 Storage Shelf disk drive drawer.

To unlock a 5U84 Storage Shelf disk drive drawer

Note: You must unlock the disk drive drawer before you can remove a Disk Drive In Carrier module from a drawer slot.

1 Locate and identify the disk drive drawer that you want to unlock.

2 Unlock the drawer using a screwdriver with a Torx T20 bit by turning each anti-tamper lock counter-clockwise .

When the anti-tamper lock is unlocked, the lock arrow points to the unlocked padlock icon.

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HSP #213 - Unlocking and locking a 5U84 Storage Shelf drive drawer

3 Repeat the process to unlock other disk drive drawer anti-tamper locks

Locking a 5U84 Storage Shelf disk drive drawer

Use the following procedure to lock the drive carrier.

To lock a 5U84 Storage Shelf disk drive drawer

1 Locate and identify the disk drive drawer that you want to lock.

2 Ensure that the disk drive drawer is completely closed.

3 Lock the drawer using a screwdriver with a Torx T20 bit by turning each anti-tamper lock clockwise .

When the anti-tamper lock is locked, the lock arrow points to the locked padlock icon.

4 Repeat the process to lock other disk drive drawer anti-tamper locks.

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