- LED Signs

- LED Signs
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REMOTE CONTROL
LED SIGN BOARD
USER MANUAL
/ Effect Table
/ Button Functions
/ Input Contents Table
/ Trouble Shooting Guide
Rev. 001-345-15
Table of Contents
POWERM
Color
Components List ------------------------------------------------------------ 02
Installation Methods ------------------------------------------------------- 03
ENU
Attribute
Font
2 ABC
3 DEF
4 GHI
5 JKL
6 MNO
7 PRS
8 TUV
9 WXY
/{}
0 %^?
#@<>
KOR
eng
ENG
Delete
OK
Speed
Effect
KOR
Light
Neon
Special
Move
NUM
Space
Effect
Japanese
Menu and Sub-Menu Options -------------------------------------------- 05
Width
1 .QZ
Speed
Remote Control Button Function ---------------------------------------- 04
KOR
Fix
Demo
Icon
Symbol
User’s
MANUAL
Chinese Language
Spanish Russian Hungarian Arabic
Ribbon Cable
Vietnamese
F5
F1
F2
F3
F4
(for 2 sided signs only)
Effects Table ------------------------------------------------------------------ 06
How to Insert Contents ---------------------------------------------------- 07-10
Insert 2 line Contents
*4~6ft(varies)
Remote
Controller
------------------------------------------------------------ 07
Insert Pre-loaded pictures / Images / Video -------------------------------------08 Display Date / Time
2
Check for all components
x2
--------------------------------------------------------------
09 Add Countdown Days / Time -------------------------------------------------- 10
How to Manage saved Message ----------------------------------------- 11
AAA Batteries x 2
Screw & Brackets
Other Functions -------------------------------------------------------------- 02-14
Glossary Terms --------------------------------------------------------------- 15
Troubleshooting Guide ---------------------------------------------------- 16-17
FAQs --------------------------------------------------------------------------- 18
Warranty ---------------------------------------------------------------------- 19
ATTENTION
TEST THE SIGN
BEFORE INSTALLING
Rev. 001-345-15
x4
sign mounting brackets
3
How to use?
Wall mount
Type1 - Wall Mount
Slide the mounting brackets into the allotted slot on the
frame of the sign. You may slide the brackets on the top,
bottom or sides of the frame. The screws that are included
with the brackets are screws that are approved to be drilled
into the frame without damaging any components. You may
drill the screws on either side of the brackets to hold them
in place.
How to use?
Type2 - Wire Hanging (Optional)
Wire Hanging
Slide the brackets in the allotted slot on top of the sign.
Screw the brackets into the desired area on the frame. Use a
chain to hook into the existing holes on the brackets. (Two
options shown on the left). If you are planning to hang your
sign in a window, Please make sure the sign is at least
1 inch from the window. Any other type of installation may
require different mounting methods that are not provided
by the manufacturer. Please make sure to only use the
screws that are provided to screw into the frame of the sign.
Rev. 001-345-15
REMOTE CONTROL BUTTON FUNCTION
4
1) [Power]
2) [Menu]
3) [Color] button to change the color of each character.
4) [Attribute] button to add an individual effect to each character.
5) [Width] button to change the width of each character.
6) [Font] button to change the font of each character.
7) Number / Letter entry Buttons
8) [KOR] button to input entry into Korean characters
9) [ENG] button to input entry into Capital letters
10) [eng] button to input entry into lower case letters
11) [NUM] button to input entry into numbers instead of letters
12) [Delete] button to delete character
13) [Space] button to input a Space
14) [◄ Speed] button to slow down the speed of the Effect
15) [ ►Speed] button to speed up the speed of the Effect
16) [ ▲Effect] button to change the style of the Effect
17) [ ▼ Effect] button to change the style of the Effect
18) [OK] button to confirm a selection
19) [Copy] button to copy a character or effect
20) [Esc] Press once to cancel current selection. Press again to go back to previous selection
21) [Light] button not supported at this time
22) [Neon] button to add Neon effects.
Press the UP & Down buttons to scroll through the available effect options.
Press the [Neon] button again to toggle the effect on or off
23) [Fix] button to stretch or shrink the lettering size to fit into full screen at one time.
24) [Demo] button to show Demo display contents and Testing Led Sign Board
25) [Special] button to insert a Special character. Use the Arrow buttons to select.
26) [Move] button to insert a flashing picture or letter. Use the arrow buttons to select.
27) [Icon] button to insert an Icon character. Use the Arrow buttons to select.
28) [Symbol] button to insert Symbol characters: !”#$%&’()*+,-./:;<=>?[¢]_`{|} etc…
29 - 37) [Spanish], [Japanese], [Russian], [Hungarian], [Arabic], [Vietnamese]
buttons to insert a character in that respective language for the button used.
Use the arrow buttons to select.
* [F3] button to input special Headline messages. Use Arrow buttons to select.
* [F1], [F2], [F4], [F5], [Language] buttons are not supported at this time.
Rev. 001-345-15
Menu and Sub-Menu Options
5
1: Add Contents - Create New message content
[1] Add Message
[2] Add Dual Message
[3] Add Image
[4] Add Picture
[5] Add Video
[6] Display Date
[7] Display Time
[8] Add D-day
[9] Add D-time
[10] Add Temperature
[11] Add Humidity
[12] Add Event
2: Modify Contents - Select an existing message to modify
[1] Select Content
3: Insert Contents - Insert new content before an existing message
[1] Sentence Insertion
[2] Dual Message
Insertion
[6] Display Date
[7] Display Time
[8] D-day Insertion
[3] Image Insertion
[4] Picture Insertion
[5] Video Insertion
[9] D-time Insertion
[10] Temperature
[11] Humidity
4: Index Contents - Enable & Disable existing content to be shown
[1] Select Content
5: Delete Contents - Delete existing message content
[1] Delete Option [2] Delete All
6: Stop Watch - Enable stop watch feature
[1] Increment Mode
[2] Decrement Mode
7: Password - Prevents unauthorized changes to the sign
[1] Enter Password
8: Set Time - Set current Time/Date and Timer On/Off
[1] Set Time
[2] Set Date
[3] Set Timer ON
[4] Set Timer OFF
9: Setting up - Additional display settings
[1] Reservation
[2] Sound
[3] Direction
[4] Password
[4] Brightness
10: CDMA / 11: TPEG News - Not supported
12: Manager - Not for customer’s use
Rev. 001-345-15
Effects Table
1
After you input your message, the sign will ask you for three effects you would like to use for how the message will enter the display,
how it will stay on the display and how it will leave the display. NOTE: When you choose an effect, the sign will display what it
looks like before you press okay. If you would like to speed up or slow down the effect, press the arrow buttons that say speed. If
you would like to see more effects, when the sign previews it hit the up or down arrow button that says effect to change the effect.
Insertion Effects - Normal
Effect used on your text at the beginning of the
display. (When your message will fit within the
width of your sign and is visible at one time)
2
Preservation Effects
6
3
Release Effects
Effect used on your text while it is holding on
the display.
Effect used on your text while it is leaving
the display.
1) Automatic – Random Effects (default)
1) Drama – Curtain Effects
1) Drama – Curtain Effects in multiple forms
2) Drama – Curtain Effects in multiple forms
2) Reverse – Inverse Color Effect
2) Scroll – Scroll up/down/left/right
3) Scroll – Scroll up/down/left/right
3) To Shake – Letters/Characters Shake Effect
3) Hurricane – Rotation Effect from different directions
4) Gathering – Merge lines left/right, up/down, and diagonal
4) Hurricane – Rotation Effect from different directions
4) Tornado – Twisting Effect from different directions
5) Hurricane – Rotation Effect from different directions
5) Tornado – Twisting Effects from different directions
5) Dividing - Divides words from different directions
6) Tornado – Twisting Effect from different directions
6) Lens – Expands and Contracts letters in multiple directions
6) Lens – Expands and contracts letters in multiple directions
7) Lens – Expands and contracts letters in multiple directions
7) Pause – No Effect given
7) Erasing - Erases content from different directions
8) To Appear – Displays different letters in multiple forms
8) By Color – Combines and separates colors individually
9) By Color – Combines and separates colors individually
or in group
or in groups
9) No Effect - No Effect given
10) Beam – Laser Beam Effects from multiple directions
11) Wave – Wave Effect from multiple directions
12) No Effect – No Effect given
• For all effect types, once an effect is chosen :
a) Press the Left or Right arrows to increase or decrease effect speed
b) Press the Up or Down arrows to select between available effects direction
You do not want any effect on your message? Choose the following :
1. No Effect
1) Insertion Effect - #12 No Effect
2) Preservation Effect - #7 Pause (Choose Hold Time)
3) Release Effect - # 9 No Effect
2. Just scroll
1) Insertion Effect - # 2 3D Effect
When you choose the 3D Effect, hit the up arrow twice and you will be able to see your message scrolling
(This is just a preview, not saved) Once you see it scrolling, you may hit the left arrow button as many times
as you like. Once you find the desired speed press [OK] and the message will store. No other effect is needed.
Rev. 001-345-15
How to Insert Contents
7
PRESS
MENU
1) How to input message
PRESS
OK
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents and press [OK]
- Now you will see (1) Add Message and press [OK]
- A blinking green line will appear on the sign, start to type your message in. There will be a blinking
green box around your letter, the blinking box means that is the character you are currently editing. To
move on to the next character, just type in the next letter. If there are letters you want to use that are
on the same button, input the first character then hit the right arrow button to the next space and use
the same button again.
[NOTE:] After you input your first character, you can hit one of the functions below and the first
character will change. The rest of the characters will follow the effect of the first character unless you
choose another effect:
[FONT] button to change the style of font
[COLOR] button to change the colors
[ATTRIBUTE] button to change the effects of the letters
[WIDTH] button to choose how wide each letter will be
[Move] and [ICON] buttons to choose smaller images to put into your message
[NUM] button to change letters to numbers [ENG] button to change numbers to letters [SYMBOL]
button to add symbols
- After you input your message press [OK] on the remote
- Now it will ask you for the INSERTION EFFECT and you can scroll through
- the 12 options on how you would like your message to enter on the sign.
- Select your INSERTION EFFECT (Effect used on the beginning of the message) and press [OK]
- Now it will ask you to choose a PRESERVATION EFFECT (Effect while your message is being displayed)
Choose one of the seven effects and press [OK]
- Finally, it will ask you for the RELEASE EFFECT (Effect used as your message is leaving the display.
Choose one of the nine effects and press [OK]
If you make a mistake you can hit the [ESC]
- The sign will now say MESSAGE STORED and you are done!
button to go back a step.
[ESC] Will take you to the previous step
[OK] Will take you to the next step
OK
Use [KEYPAD] to Enter
Your Message
Use [FONT][COLOR]
[ATTRIBUTE] and [WIDTH]
to Customize Your Message
OK
Choose your 3 Effects and
Press [OK]. You’re Done!
Copy & Paste Function
Tip - You can easily copy to copy the color,
attributes, width, font, simply
1. Move the curson to select the character
2. Select [Copy]
3. Scroll left or right and select [Copy]again
to paste the color, attributes, width and fonts
Rev. 001-345-15
2) How to input a 2 line message
PRESS
8
MENU
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents and press [OK]
- Now you will see (1) Add Message hit the down button to (2) Add Dual Message and press [OK]
- A blinking green line will appear on the sign, start to type your message in for the top line.
PRESS
OK
OK
[NOTE:] After you input your first character, you can hit: [COLOR] button to change the colors
[ATTRIBUTE] button to change the effects of the letters
[NUM] button to change letters to numbers
[ENG] button to change numbers to letters
[SYMBOL] button to add a symbol
- After you input your top message press the down button on the remote to start the second line message.
The blinking line will now be on the second line. (The message will center itself automatically when you are done.)
When you are finished with the message press [OK]
- Now it will ask you for the INSERTION EFFECT and you can scroll through the 12 options on how you would like
your message to enter.
- Select your INSERTION EFFECT (Effect used on the beginning of the message) and press [OK]
- Now it will ask you to choose a PRESERVATION EFFECT (Effect while your message is being displayed)
Choose one of the seven effects and press [OK]
- Finally, it will ask you for the RELEASE EFFECT (Effect used as your message is leaving the display)
Choose one of the nine effects and press [OK]
- The sign will now say MESSAGE STORED and you are done!
3) How to insert preloaded pictures, Images or video
Use [KEYPAD] to Enter
Your Message
OK
Use [FONT][COLOR]
[ATTRIBUTE] and [WIDTH]
to Customize Your Message
PRESS
MENU
PRESS
OK
- Hit the [MENU] button on the top of the remote
- You will now see (1) Add Content
- Hit the down arrow button until you see (3) Add Image.
- You may choose to use a picture for categories (3) Add Image, (4) Add Picture and (5) Add Video.
Each category has many images that you may scroll through. When you find the image you want press [OK] and the
image will be stored. [NOTE:] Remember there are hundreds of more images in the [MOVE] and [ICON] button.
To use these images, create a new message in step 1 and hit either button to view the images. Scroll through them
and press [OK]
Rev. 001-345-15
5) How to Display Time
- Hit the [MENU] button on the top of the remote
- You will now see (1) Add Content
- Hit the down arrow button until you see (8) Set Time and press [OK]
- You will now see (1) Set Time and press [OK]
- You will now see A 12:00, with the blinking green box around the A. The A means am, to change A (am) to P (pm) hit the
down arrow button. To change the hours, hit the right arrow button to the 12 and the blinking green box will be around
the 12 and hit either up or down to change the number. To change the minutes, hit the right arrow key so the green box
is around the 00 and hit either the up or down button to change the minutes.
- When you are done press [OK] and it the sign will say “Present Time Stored”
- Now that the sign has the current time, we will want to make it display with our other messages.
After it is stored it will bring you back to (1) Set Time
- Once you see (1) Set Time, press the [ESC] button and it will bring you back to (8) Set Time
- When you see (8) Set Time, hit the up arrow button to (1) Add Contents and press [OK]
- Now you will see (1) Add Message, hit the down arrow button until you see
(6) Display Date and press [OK]. It will now display the time and if it is correct then press [OK]
- Finally it will ask you for your insertion effect, preservation effect and release effect
4) How to Display Date
- Hit the [MENU] button on the top of the remote
- You will now see (1) Add Contents
- Hit the down arrow button until you see (8) Set Time and press [OK]
- You will now see (1) Set Time, hit the down arrow button to (2) Set Date and press [OK]
- Input the current date, Input the date as YY-MM-DD
(Example: If you want the date to read MARCH 28, 2015 you would input it as 15-03-28)
- When you are done press [OK] and it the sign will say “Present Date Stored”
- Now that the sign has the current date, we will want to make it display with our other messages.
After it is stored it will bring you back to (2) Set Date
- Once you see (2) Set Date, press the [ESC] button and it will bring you back to (8) Set Time
- When you see (8) Set Time, hit the up arrow button to (1) Add Contents and press [OK]
- Now you will see (1) Add Message, hit the down arrow button until you see (6) Display Date and press [OK].
It will now display the date and if it is correct then press [OK]
- Finally it will ask you for your insertion effect, preservation effect and release effect.
9
PRESS
MENU
PRESS
OK
PRESS
OK
PRESS
MENU
PRESS
OK
PRESS
OK
Rev. 001-345-15
10
PRESS
6) How to add Countdown Days
MENU
PRESS
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents and press [OK]
- You will now see (1) Add Message, hit the down arrow button to (8) Add D-Day and press [OK]
- Select the date, Year/ Month/Day and hit [OK]
- Then it will ask you to input a sentence, this is what you want the sign to display with the countdown, for
example, if you put “New Years Day” then the sign will display, “New Years Day D-100.” D-100 represents the
days remaining in the countdown.
- When you are done, press [OK] and it will store.
OK
PRESS
OK
* Whatever you input will appear before the words : “D-100” For Example if you input :
“New Years Day” then your sign will display “New Years Day D-100”, D-100 represents the days
remaining in the countdown and will change as each day approaches closer to the Dday.
7) How to add Countdown Time
- Press [MENU]
- Select option (1) Add Content
- Press [OK] button
- Use down arrow button to scroll down until you find option (9) Add D-Time
- Press [OK] button
- Select time for countdown deadline (the current time must already be set for this to work properly)
- Press [OK] button
- Input reason for countdown.
* Whatever you input will appear before the words : “It is before __ hours and __minutes”
For Example if you input : “Special Sale” then your sign will display “Special Sale It is before__ hours and __minutes”
- Press [OK] button
- You are done
PRESS
MENU
PRESS
OK
PRESS
OK
Rev. 001-345-15
How to Manage saved Messages?
MENU
PRESS
8) How to Modify your Messages
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (2) Modify Contents and hit [OK]
- You will now see, “01: Your 1st Message” and if you hit the down arrow you will see your other messages.
Find message you want to edit and press [OK] on that message.
- The blinking box will be around the first character. Edit your message and when you are finished, press [OK]
- It will then ask you to choose your Insertion Effect, Preservation Effect and Release Effect.
- Once you choose the effects, press [OK] and you are finished.
11
PRESS
OK
PRESS
MENU
PRESS
9) How to Delete Contents
OK
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (5) Delete Contents and hit [OK]
- You will now see (1) Delete Option, click [OK] if you want to delete a certain message.
- It will now show you all your messages, find the message you want to delete and press [OK]. It will say “Delete?
(OK/ESC) if you want to delete the message press [OK] to cancel press [ESC]
- To delete all content, when you see (1) Delete Option, hit the down arrow button to (2) Delete All and press [OK]
- It will say “Delete? (OK/ESC) if you are sure you want to delete all contents
- press [OK], to cancel press [ESC]
PRESS
MENU
10) How to selectirely display saved messages?
- Press [MENU] use down arrow button scroll down to (4) index contents or show index
- Press [OK] button
- Scroll UP/DOWN and press [OK] to set the message to “O“ or “X“
- “O“ will display the message, and “X“will not display the message.
- You are done
PRESS
OK
Rev. 001-345-15
Other Functions
11) How to adjust brightness
- Press [MENU] use down arrow button to scroll down until you reach option (9) Setting up
- You will now see, (1) Reservation, hit the down arrow button to (5) Brightness and press [OK]
- It will now ask you to input a brightness level for the daytime (Levels 1-10) and press [OK] when you are finished.
(Level 10 is the brightest and Level 1 is the Dimmest)
- Now it will ask you to input a brightness level for the nighttime
(Levels 1-10) and press [OK] when you are finished.
- Now it will ask you what time do you want the brightness to change for the nighttime level, it will show A 12:00
with A meaning am. The blinking box should be around the A. To change the A (am) to a P (pm) hit the down
arrow button.
- Next, hit the right arrow button to choose the hour and the blinking box should be around the hours,
to change the hour hit the up or down button.
- When you are finished with the hours, hit the right arrow again to change the minutes, the blinking box should
be around the minutes, hit the up or down arrow to change the minutes.
- When you are done, press [OK]
- Now it will ask you to choose a time for the brightness to change for the daytime.
Choose the time the same way you did for the night and press [OK].
12) How to change Horizontal / Vertical Orientation
- Press [MENU] use down arrow button to scroll down until you reach option (9) Setting up
- Press [OK] button
- Use down arrow button to scroll down until you find option (3) Direction
*Warning : If you press [OK] button at this point it will change direction from “Horz”= Horizontal, to “Vert” = Vertical.
Then all the words of the menu will be switched to vertical orientation. Once it is in vertical navigating the
menu will need to be done using the left and right arrows instead of the up and down arrows. To switch
back to horizontal orientation repeat these steps.
*Warning#2 : Changing orientation will permantly delete all content from memory
- Once desired direction is set on the display then press [ESC] or [Menu] button
- You are done
12
PRESS
MENU
PRESS
OK
PRESS
OK
PRESS
MENU
PRESS
OK
PRESS
OK
Rev. 001-345-15
13) How to Turn off Beeping noise
MENU
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (9) Setting Up and hit [OK]
- You will see (1) Reservation, hit the down arrow button to (2) Sound
- (2) Sound will have an “O” next to it, meaning that the sound is on,
to turn it off hit [OK] and the “O” will turn to an “X”
- If you are done, hit the [ESC] button and then the [MENU] button to return.
14) How to set Password
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (7) Password and hit [OK]
- Input a 4 digit password and then confirm it by entering it again
- When you are done choosing your password, do not hit the [OK] button, hit[ESC] to go back.
Hit [Menu] to return to content.
15) How to Turn password On/Off
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (9) Setting Up and hit [OK]
- You will see (1) Reservation, hit the down arrow button to (4) Password
- You will now see (4) Password X, with the blinking box around the “X”
- The X means that the password is off, to change it and turn it on, hit the [OK] button.
- The “X” will now turn to an “O” which means the password is on.
- When you are finished do not press [OK], hit the [ESC] button to go back and the
[MENU] button to return to your contents.
13
PRESS
PRESS
OK
PRESS
MENU
PRESS
OK
PRESS
MENU
PRESS
OK
Rev. 001-345-15
18) How to set sign to turn on Automatically
14
PRESS
MENU
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (8) Set Time and hit [OK]
- You will now see (1) Set Time hit the down arrow button until
you see (3) Set Timer On and press [OK] The blinking box should
be around the letter “A” for am. To change to pm, hit the down button.
- Next hit the right arrow button to the hours and the blinking box should be around the 12. To change the hours,
hit the up or down arrow button. Then hit the right arrow button again to change the minutes and the blinking
box should be around the 00. Hit the up or down arrow buttons to change the minutes.
- When you are done press [OK]
PRESS
OK
PRESS
19) How to set sign to turn off Automatically
MENU
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (8) Set Time and hit [OK]
- You will now see (1) Set Time hit the down arrow button until you see (4) Set Timer Off and press [OK] The
blinking box should be around the letter “A” for am. To change to pm, hit the down button.
- Next hit the right arrow button to the hours and the blinking box should be around the 12. To change the hours,
hit the up or down arrow button. Then hit the right arrow button again to change the minutes and the blinking
box should be around the 00. Hit the up or down arrow buttons to change the minutes.
- When you are done press [OK]
20) How to Enable / Disable the Timer function
- Hit the [MENU] button on the top of the remote
- You will see (1) Add Contents, hit the down arrow button to (9) Setting Up and hit [OK]
- You will now see (1) Reservation with an “X” or an “O” next to it
- “X” Means OFF and “O” Means ON. To change it, hit the [OK] button.
- When you are finished, hit the [ESC] button and the [MENU] button to return to the contents.
PRESS
OK
PRESS
MENU
PRESS
OK
Rev. 001-345-15
Glossary Terms
15
1) Main Controller
2) LED Module
3) Buffer Board
4) Ribbon Cable
5) Driver Board
6) Power Supply
7) Receiving Sensor
8)Temperature Sensor
(Optional)
1) Main Controller : The red or blue color printed circuit board which is the main controlling component.
2) LED Module : The large square tile printed circuit board that has all the LED lamps embedded on it.
3) Buffer Board : The small blue printed circuit board that is a midway point that transitions the ribbon cable flow from the main controller to the first driver board
4) Ribbon Cable : The flat cables that send data from the main controller, to the buffer board, to the driver boards.
5) Driver Board : The small rectangular printed circuit board that is embedded on the back of each LED Module.
The ribbon cables are plugged into this unit and go from one unit to the next.
6) Power Supply : The silver box that the 110v power cable is attached to. This unit supplies all power to the components in the sign.
7) Reciving Sensor : The sensor on the front of the sign that detects the infrared signal from the remote.
8) Temperature Sensor (Optional)
Rev. 001-345-15
Trouble Shooting Guide
16
1. When the LED sign does not power on Check this first!
Power Plug-in check
Replace Remote Battery
Still not work?
Follow this step!
Make sure the sensor on the sign is facing you
1) Unplug the LED sign from electrical outlet, leave the LED sign
unplugged for at least 10 seconds, plug the LED sign back into the
electrical outlet. If the sign still does not power on continue trouble
shooting.
2) Slide open the back cover before proceeding to next troubleshooting
steps
3) Check the internal power supply
to see if the green power indicator
light is on.
How to open
the aluminum
back cover?
4) Check the power wire plugs on the
driver boards and main controller
to see if they are fully seated and
securely plugged in.
1) Unscrew the center screw.
2) Slide either side of the back cover to one side.
3) You may need to remove the back cover completely to see all the components.
5) Check the ribbon cables coming
off the main controller and the buffer
board to see if they are fully seated and
securely plugged in. Try removing and
reseating the ribbon cables several
times to get good contact
on all pins and create a
complete connection.
Power Plug is
plugged in the outlet. Notes : Power must be unplugged before performing any trouble shooting or checking parts and as a precaution wear gloves when handling any parts.
Rev. 001-345-15
17
2. When part of the sign is not showing properly
1) Slide open the back cover
2) Check the driver board that is embedded
on the back of the LED Module that is not
showing properly. Check to see if it is not fully
seated, during shipping these can become
dislodged and may need to be Pressed back
in completely.
3) Check all ribbon cable connections on
the main controller, buffer board, and driver
boards. Check to see if any of them are not fully
seated, during shipping these can become
dislodged and may need to be pressed back in
completely. If this does not help, try removing
and reseating the ribbon cables several times
to get good contact on all pins and create a
complete connection.
3. If your Sign is Displaying in Another Language
If your messages look like they are
displaying in another language they
are probably displaying vertical letters.
In order to change the language in the
sign, you would have to have gone into
“Manager”, enter a password and then
change the language. If you did not follow
those steps and your sign still looks like it
is displaying in another language, change
the orientation of the sign from Vertical to
Horizontal and it should display correctly.
<Check for Red light>
4. When the Remote control does not response
Please replace the battery on the remote controller, and if the problem persist, follow the steps:
1. Check the IR receiver on the sign and check for red light.
2. If you see the red light on the IR receiver, point the remote to the IR receiver, then press the [POWER] button.
3. If the sign is still not responding, please contact your dealer for additional support.
* If you need further assistance please contact your dealer.
Rev. 001-345-15
FAQs
18
Q. My sign is turned off and is not turning on. How do I fix this?
Q. How do I schedule a time for my sign to automatically turn ON/OFF?
A. The sign maybe in manual schedule mode. Follow these steps to disable the schedule mode.
1. Unplug the LED sign from electrical outlet, then plug it back in.
There will be 1 LED flashing in the middle of the sign.
2. Press the power button on the remote to turn on the sign.
3. Once the sign is ON, press [MENU], go to [9] Setting up and set
the [1] Reservation to “X”.
4. This will disable the schedule mode.
A. Please refer to page 15 “How to set sign to turn ON/OFF automatically.
Q. I have double-sided sign. The Master side is working fine, but the Slave side
is not displaying the message correctly.
A. The cable connection between the signs may be loose.
1. Locate the ribbon cable that is connecting one sign to the other.
2. Firmly press in the cable plug on both of the signs.
3. Secure the cable plug with the screws provided.
Q. A few of the LED pixels are dead. What can I do?
A. Typically, LED signs have over 2,000 LED’s. a Few dead LED’s will not prevent the message
from displaying correctly. Please refer to the
Warranty Policy regarding dead pixel warranty information.
Q. How do I change the speed of the effect?
A. While inputting the transition effect (Insertion, Preservation, or Release) of your choice, your
sign will preview the message. While your sign previews your message’s effect, press the left
arrow button to slow the message down, or the right arrow button to speed it up.
B. When modifying a previously stored message, repeat the previous step when applying the
effects during the modify process.
Q. How can I make the message fit in one screen?
A. After inserting the text, press [FIX] button to stretch the message to fill the screen. (Trying to
fit too many extra letters may reduce its’ legibility)
Q. Can I selectively display saved messages?
A. Yes. You can manually select the message you wish to play on sign.
1. Press Menu, scroll down to [4] Index Contents or Show Index,
then press [OK].
2. Scroll UP/Down and press [OK] to set the message to “O” or “X”.
3. “O” will display the message, and “X” will not display the message.
Q. Can I input or upload my own custom images?
A. No. Only factory preloaded images are available.
Q. I forgot my password. “How do I reset my password?”
A. You can change the password following these steps:
1. Power off your sign. There will be 1 LED flashing in the middle
of the sign.
2. Hold down the “color” button until all the red LEDs turn ON.
3. Press the [ESC] button, then [7] examination will show on the screen.
4. Press the [ESC] button again, then [12] Manager will show on the screen.
5. Press Up button to option [7] Password, then select [OK].
6. Insert your new password twice.
Q. Can the signs display messages vertically?
A. Yes. Refer to page 13 “How to change Horizontal/Vertical Orientation”
Q. Does this sign have automatic scheduling option? i.e. display “Open” from
8AM - 5PM, and display closed from 5PM - 8AM.
A. The sign does not have this auto scheduling capability. However, you can change them
manually by creating two separate messages. Refer to page
Rev. 001-345-15
Manufacturer Warranty
Manufacturer warrants your new LED Sign to be free from defects in factory materials and workmanship. Products believed to be a manufacturing
defect will be repaired or replaced upon investigation of the issue. Each new LED sign includes (3)Year Limited Warranty.
Manufacture’s 1 Year Full Warranty covers
• All manufactured electronic products
• All LED board assemblies *
• All power supplies
• All embedded electronic controls **
• All wires, plugs, and ribbon cables.
Exceptions:
* 2% or less of dead LED lamps is considered acceptable and is not covered under warranty.
** All wireless devices and peripheral components associated with wireless devices are covered for only 1 year .
- Shipping both ways not covered under any warranty.
2 year Extended Limited Warranty
• Covers factory labor only
• Shipping both ways not covered under any warranty.
Warranty and Limitation of Liability
This warranty shall not apply to any product for improper installation, unauthorized modification,
vandalism, destruction, loss, theft, negligence, damage or misuse of product. Nor does this warranty
cover any malfunction or damage due to natural disasters or extraordinary weather conditions,
such as, but not limited to: hurricane, typhoon, tsunami, earthquake or severe weather.
* Manufacturer reserves all the rights to modify or change this warranty without notice at anytime.
MANUFACTURER MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCTS OR ANY SERVICES AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF
MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE.
Rev. 001-345-15
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