Your mobile ...................
Keys and connectors
Home screen
Navigation key/
OK key
Left softkey
Send key
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
Conversational On (Off) mode
In conversational on mode, you can view chat history in
chronological order. In conversational off mode, you may have
access to the following folders: Inbox, Outbox, Sent, Drafts,
Voicemail, Broadcast SMS, Empty folder, Templates,
Settings. Conversational view mode is set as default. You may
switch to conventional mode by selecting "Options\Settings\
Switch view mode".
Write message
You can select "Messages\Write new SMS/MMS" from the main
to write text/multimedia message.
menu or access from widget
One or more recipients can be added from contact list. Press
"Contacts" through key to multi-select recipients from Contacts.
An SMS will be converted to MMS automatically when images, videos,
audio, slides or attachments are inserted; or the message contains
more than 8 pages of text.
An SMS message of more than a certain number of
characters (the number of characters depends on
your language) will be charged as several SMS. An
MMS message containing photos and/or sounds may
also be billed as more than one message. Specific
letters (accent) will increase the size of the SMS, this
may cause multiple SMS to be sent to your recipient.
Send key
• Answer/Send a call
• Press: Enter Call log
• Press and hold: Enter Fake call
Bluetooth status (Activated).
Right softkey
• Access contacts
Headset connected.
• Press: End a call
Return to the Home screen
• Press and hold: Power on/off
Keypad locked.
You can access to this function by selecting "Contacts" from the main
Adding a contact
You can add a new contact to phone or SIM card by selecting "Add
from main menu
• Press the send key from Home screen
• Select
from widget bar, and then enter the sub-menu you require.
Available options
Sending an MMS.
Level of network reception.
Silence mode: your phone does not ring, beep or
vibrate with the exception of the alarm.
Voicemail message arrived.
SMS unread.
Missed calls.
Unclip the cover, then remove the battery.
IP4474_2005A_QG_Eng_USA_08_130517.indd 1
Inserting or removing the SIM card
Power on your phone
Hold down the
Access the main menu, select "Options\Add or remove menu",
and select the left check box of the selected menu once to show/
hide, and then save the operation.
key until the telephone powers on.
Power off your phone
key from the Home screen.
Media applications .....
11.1 Music...............................................
You can access this feature from the main menu by selecting "Music".
You will have full flexibility of managing music both on your mobile
and SD card.
Apps mgr ..............
Depending on your network operator.
My files ..................
You will have an access to all audio and visual files stored in phone or
SD card in My files. You can access a number of items with this
option: My audios, My images, My videos, Received, etc.
Inserting the SD card:
Applications ................
13.1 Facebook
Facebook is a social unity that connects people with friends and others
who work, study and live around them. It provides a number of
features with which users interact, such as Wall, Pokes, etc.
Contains all video clips (stored in "My videos") in phone or SD card
and enables you to play, send, set as power on/off display, delete,
rename, sort, etc.
Twitter is a social networking and microblogging service that has
gained notability and popularity worldwide. This feature enables phone
users to exchange news updates and ideas with a community in the
form of messages or posts. Posts are displayed on the author's profile
page and delivered to the author's subscribers or followers.
To open an account online, please go to: http://m.twitter.com.
11.4 FM radio .........................................
Your phone is equipped with a radio (1) with RDS (2) functionality. You
can use the application as a traditional radio with saved channels or
with parallel visual information related to the radio program on the
display, if you tune to stations that offer Visual Radio service. You can
listen to it while running other applications.
The quality of the radio depends on the coverage of the radio station in
that particular area.
Depending on your network operator and market.
Download the application first.
With this menu,you may create the voice file and set it as the alarm.
This program enables you to call yourself by simulating a caller
number/name, ringtone at a scheduled time. It helps you to politely
escape from social situations at any time you wish. This call can be
rejected by key
. Activate a fake call by "Fake call mode\
Your mobile phone has a built-in alarm clock with a snooze feature.
16.2 Calculator ......................................
16.9 Call filter ........................................
Enter a number, select the type of operation to be performed using
the navigation keys, and enter the second number, then select "=" to
display the result.
16.3 Calendar.........................................
Once you enter this menu from main menu, there is a monthly-view
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.
You can create a note in text format by accessing “Notes” from the
main menu.
16.5 Bluetooth™ ...................................
Enable blacklist, all callers in the list will be automatically blocked.
Enable whitelist, only callers in the list can be connected.
16.10 WAP .............................................
Access Wap options: Homepage, Bookmarks, Go to URL, Last
wap address, Recent pages, Offline pages, Service inbox,
Profiles ................
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
With this menu, you may personalize ringtones for different events
and environments.
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
Access this feature by pressing "Menu" through Left softkey from the
Home screen to enter the main menu, then selecting "Bluetooth".
Services .................
16.8 Fake call .........................................
16.4 Notes ..............................................
Games ...................
Enables you to download favorite games to your phone.
16.7 Voice alarm ...................................
Tools ...........................
Access this feature by selecting "Calculator" from the main menu.
13.2 Twitter (1)........................................
Firstly, release the microSD card holder. Then insert the microSD
card with the golden contact downward. Finally, turn down the
microSD holder.
16.1 Alarm .............................................
To open an account online, please go to: http://m.facebook.com/.
11.3 Videos .............................................
from widget bar, and then enter the sub-menu you
A library links to the images (stored in "My images") in phone or SD
card to multi-mark, set as wallpaper, power on/off display and
incoming call image or sent by MMS, Bluetooth.
• Select
11.2 Images ............................................
Camera .................
You may access this menu using the following options:
• Access from the main menu by selecting "Messages".
The icons and illustrations in this guide are provided for informational
purposes only.
Depending on your network operator.
Menu arrange ..............
Change the order
Access the main menu, focus on the main menu item you want to
move, select "Options\Select to move", and tick "√" will be
shown on the item you selected, then release it to your favorite
To reduce power consumption and energy waste, when battery
is fully charged, disconnect your charger from the plug; switch
off Bluetooth or background-running applications when not in
use; reduce the backlight time, etc.
Insert and click the battery into place, then close the telephone cover.
It is designed to vary according to your preference.
Connect the battery charger to your phone and outlet respectively.
SD card scanning completed.
Making a call ................
Dial the desired number then press the send key to place the call.
The number you entered can be saved to Contacts by selecting
"Save". If you make a mistake, you may press Right softkey to
delete the incorrect digits.
Flight mode.
To hang up the call, press the
Installing or removing the battery
16.6 Converter ......................................
Contact your network operator to check service availability.
Removing or installing the back cover
(Flickering) Message list is full: your phone cannot
accept any new messages. You must access the message
list and delete at least one message on your SIM card.
Apps (1) ....................
Depending on your network operator.
Charging the battery
Hold down the
WAP messages .
Your mobile phone is fitted with a camera for taking photos and
shooting videos that you can use in different ways:
• store them as your creations in SD card or phone.
• send them in a multimedia message (MMS) to a mobile phone.
• send them directly by MMS, Bluetooth.
• customize your Home screen.
• select them as incoming call image to a contact in your Contacts.
• transfer them by data cable or microSD card to your computer.
Place the SIM card with the chip facing upwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
The phone will power off automatically after inserting micro SIM, you
should power on manually.
You can select a folder to choose one image as favorite wallpaper by
selecting "Options/Set as/Wallpaper".
When you press "Options", you can have access to View, Send
message, Save to Contacts, Edit before call, Add to blacklist,
Add to whitelist, Delete etc.
English - CJB26J1ALAAA
MMS unread.
Radio is on.
You may manage your downloaded applications and games.
Call log .....................
You can access the function using the following options:
• Select
Change wallpaper
You must insert your SIM card to make phone calls.
Apps store is an online software store, where you can download and
install applications and games to your phone.
Consulting your contacts
Getting started ..............
MMS receipt in progress.
Alarm or appointments programed.
Widget bar
Music activated.
Call forwarding activated: your calls are forwarded.
In Edit mode
• Press:
Contacts ...................
Home screen
EDGE attached.
From Idle screen
• Press: #
• Press and hold: Vibrate alert
GPRS connecting.
Bluetooth status (Connected to an audio device).
In Edit mode:
• Press: Change input methods
• Press and hold: Access language list
Headset connector
Widgets are convenient shortcuts for quick access from the Home
You can customize widget bar by "Settings/Phone settings/Widget
EDGE connecting.
From Idle screen
• Press: *
• Press and hold: Lock keypad
SIM-card cover
GPRS connection status (Activated).
Vibrate alert: your phone vibrates, but does not ring
or beep with the exception of the alarm.
In Edit mode
• Press: Access symbols table
• Press and hold: 0
# key
Line switching : indicates the selected line.
Battery charge level.
From Idle screen
• Press: 0
• Press and hold: “+/P/W”
Voicemail key
• Press and hold: Access your voicemail
Right softkey
End key
* key
Status bar icons
Left softkey
• Unlock keypad
• Access main menu
Quick Start Guide
For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual
(English version only). Also on our website you can find helpful FAQs
(English version only).
• Press to go left/right/up/down
• Press to confirm an option
• Press and hold to enter Music player
You can use the Weight and Length conversion by selecting the unit
you wish to convert, then press to input the digits. Finally confirm
with "OK".
2013-5-17 14:44:04
Settings ...............
From the main menu, select the menu icon
and select the
function of your choice in order to customize your telephone:
Phone settings, Call settings, Security, Network,
Connectivity, Restore default (1).
Making the most of
your mobile ...............
Using ONE TOUCH Upgrade tool you can update your phone’s
software from your PC.
website (www.alcatelonetouch.com) and install it on your PC. Launch
the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
Your phone’s software will now have the latest software.
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using PC Suite before
Windows XP/Vista/Windows 7.
You can download PC Suite for free from the website (www.
alcatelonetouch.com). The PC suite includes:
Webcam (1)
• GPRS modem
Use your mobile phone to connect PC to the internet.
Keypad inputting:
Press: Access symbols table
You can use your phone as a webcam for instant messaging on your
• Connect your phone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video device
(Under Scanners & Cameras).
Latin input mode .......
There are two text entry methods that can be used to write
- Normal: this mode allows you to type a text by choosing a letter or
a sequence of characters.
- Predictive with the eZi mode: this mode speeds up the writing of your
Supported Operating Systems
PC suite
• Backup/restore
You can backup the important data in your mobile and restore
them when needed.
Press: Change input methods
Press: Enter a space
• Messages
You can compose SMS/MMS easily on your PC and transfer them to
your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7.
Make the phone’s settings recover to its default value. End-user data
will not be erased. Enter its default password 1234 to confirm to
restore and reboot.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that it positions
the mobile phone at least 10 mm away from the body.
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCT Mobile Limited and its affiliates is under
license. Other trademarks and trade names are
those of their respective owners.
ALCATEL 2005A Bluetooth QD
ID B020475
The using of webcam may vary according to the operating system of your
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM networks
with 850 and 1900 MHz bands.
Protection against theft
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use your
mobile phone by entering *#06# and keep it in a safe place. It may be
requested by the police or your operator if your mobile phone is
Facebook and the f Logo are trademarks of Facebook,
Inc., and are used under license.
Twitter and the T Logo are trademarks of Twitter, Inc.,
and are used under license.
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release
of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
assumed by the operator exclusively.
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary to
the instructions contained herein.
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the
areas where you drive. The use of these devices may be prohibited or
restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone RF
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now in regular
use, mobile phones can interfere with other electrical or electronic devices,
or equipment using radio frequency.
• Multimedia Personalization
Customize your mobile with images, animations and melodies.
Safety and use.....................
Alcatel Mobile Phones
Limited Warranty ..............
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or part
thereof during normal consumer usage and condition, be proven to be
defective in material or workmanship that results in product failure
within the first twelve (12) months from the date of purchase as shown
on your original sales receipt. Such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the company’s option without charge for
parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date of
purchase as shown on your original sales receipt. Such defect(s) will be
repaired or replaced (with new or rebuilt parts) and the company’s
option without charge for parts or labor directly related to the
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your mobile phone is used;
• Connection to any equipment not supplied or not recommended by
TCT Mobile;
• Modification or repair performed by individuals not authorized by TCT
Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or insulin
pump. In particular when using the mobile phone you should hold it
against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your ear
while using the “hands-free” option because the amplified volume might
cause hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and
its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor before
playing video games on your mobile phone or enabling a flashing-lights
feature on your mobile phone. Parents should monitor their children’s
use of video games or other features that incorporate flashing lights
on the mobile phones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye
or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take
the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any of its
affiliates be liable for incidental or consequential damages of any nature
whatsoever, including but not limited to commercial loss, to the full
extent those damages can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com. We have placed
many self-help tools that may help you to isolate the problem and
eliminate the need to send your wireless device in for service. In the
case that your wireless device is no longer covered by this limited
warranty due to time or condition we have other options that you may
utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a copy
of the original proof of warranty coverage (e.g. original copy of the
dated bill of sale, invoice), the consumer’s return address, your wireless
carrier’s name, alternate daytime mobile phone number, and email
address with a complete problem description. Only ship the wireless
device. Do not ship the SIM card, memory cards, or any other
accessories such as the power adapter. You must properly package and
ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at
the service center. Upon receipt, the service center will verify the
warranty conditions, repair, and return your wireless device to the
address provided.
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
Troubleshooting ...............
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
• Avoid storing large amounts of data in your phone as this may affect
its performance.
• Use User Data Format and the ONE TOUCH Upgrade tool to
perform phone formatting or software upgrading, (to reset User
Data format, hold down # while simultaneously pressing the power
on/off key under power off mode). ALL User phone data: contacts,
photos, messages and files, downloaded applications like MRE games
will be lost permanently. It is strongly advised to fully backup the
phone data and profile via PC suite before doing formatting and
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
phone or One Touch Upgrade to upgrade software
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to reset the
phone or One Touch Upgrade to upgrade software
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.
IP4474_2005A_QG_Eng_USA_08_130517.indd 2
Contact your network operator to check service availability.
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds with
your mobile phone. Pursuant to such laws and regulations, it may be
strictly forbidden to take photographs and/or to record the voices of
other people or any of their personal attributes, and reproduce or
distribute them, as this may be considered to be an invasion of
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the improper
use of the mobile phone.
• Check the battery charge level
• If it still does not work, please use User Data Format to reset the
phone or One Touch Upgrade to upgrade software
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and
the charger from the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to + 40°C (104°F))
• When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No service” is
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Before removing the battery from your mobile phone, please make
sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a
- Do not burn or dispose of a used battery in the garbage or store
it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and
the accessories means that these products must be
taken to collection points at the end of their life:
- Municipal waste disposal centers with specific
bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 130/150 mA
Output: 5 V, 550 mA
Lithium 850 mAh
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada, is
1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency
Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile phone while operating can be well
below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the power output of the
mobile phone. Before a mobile phone model is available for sale to the
public, compliance with national regulations and standards must be
The highest SAR value for this model mobile phone when tested is 1.12
W/Kg for use at the ear and 1.12 W/Kg for use close to the body.
While there may be differences between the SAR levels of various
cellphones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the
cellphone meets FCC RF exposure guidelines provided that it is
used with a non-metallic accessory which positions the mobile
phone at least 10 mm away from the body. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children’s RF
exposure by limiting the length of calls, or using “hands-free”
devices to keep mobile phones away from the head and body. (fact
sheet n°193). Additional WHO information about electromagnetic
fields and public health are available on the following website: http://
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the navigation key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the send key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONE TOUCH
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your
• Make sure that you have selected the country prefix when calling
a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server center number or your MMS profile with your
• The server center may be swamped, try again later
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
• Install ALCATEL ONE TOUCH PC suite first of all
• Check that your computer meets the requirements for ALCATEL
ONE TOUCH PC Suite installation
• Make sure that you’re using the right cable from the box
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded
• Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users
• Make sure that the two phones are within Bluetooth’s detection
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
• Switch on the backlight upon request
• Deactivate Bluetooth when not in use
2013-5-17 14:44:05
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