7.5 / 7.5
Thank you for purchasing this product.
For your cellular phone works properly, please follow the
instructions in this manual. To prevent any possible
incidents or malfunctions, please follow all safety warnings.
Screen displays and illustrations in this user’s manual are
designed to help you operate this phone to its optimum
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1.1. Exciting Features
Congratulations on becoming a proud owner of the
I-STYLE 7.5 Android mobile phone. You have now joined
the millions of satisfied customers spread across the
Globe. Your I-STYLE 7.5 device offers you these exciting
features and much more:
 Android 4.2.2
 5.0 inch Screen
 Cameras (front and back)
 1GHz Dual core Processor
 External Memory (Expandable to 32 GB)
 Dual SIM
 Multimedia player
 Gravity sensor
 Wi-Fi
 Bluetooth 3.0
1.2. Technical Specification
Android 4.2.2
 1800mAh Li-ion battery, 6h autonomy in communication
5.0" TFT capacitive touch screen
 800*480pixels
1GHz Processor / 512MB RAM
 External SD-card slot up to 32GB
 5 MPx Back Camera + 5 MPx Front Camera
 White LED flash
DUAL SIM. Sim1: 3G / SIM2: 2G
 Support GPRS, EDGE networks. GSM900 1800MHz /
 Support GPS and AGPS
 Bluetooth 3.0
 Wi-Fi 802.11 b/g/n
 3.5mm Jack Plug
 Micro-USB 2.0 receiver
2.1. Phone Layout
2.2 Icons and Indicators
Signal strength
Alarm Indicator
New missed
Wi-Fi Indicator
USB is
Bluetooth Indicator
The headphone
is being used
Battery charging
New message
from SIM 1
Airplane mode
3.1. Insert SIM card
The I-STYLE 7.5 is a Dual SIM mobile phone allowing you
to use the facility of two networks. To insert SIM card(s):
Switch off the mobile phone and remove the rear cover
and battery.
 Insert the SIM card correctly in the card slot(s) (See
figure below). WCDMA slot is for 3G network; GSM is
for 2G.
Insert SIM card carefully!
Finally insert the battery and replace the rear cover of
the mobile phone.
3.2. Insert Memory card
The I-STYLE 7.5 allows you to expand internal memory with
a micro SD card, up to 32GB.
Power off the mobile phone, and then remove the rear
cover and battery.
Insert the memory card into the slot.
Finally insert the battery and the rear cover of the
mobile phone.
Use only compatible memory cards approved by with this
device. Incompatible memory cards may damage the
card or the device and corrupt the data stored in the card.
3.3. Unlock the Phone
You may need to provide PIN, Password, or draw a pattern
to unlock your phone.
To unlock the screen:
 Press the power key to wake up the phone.
 Hold and drag the unlock icon to the right to unlock.
You may be required to unlock your phone based on the
unlock method in settings.
To set the unlock method:
 On the main menu, touch Settings > Security.
 Touch screen lock.
 Choose the type of locking as desired. You can set
your screen lock on the basis of pattern, PIN, Password
or none.
3.4. Using the Touch screen
You can use the touch screen in the following ways:
Touch: Acts on items on the screen, such as
application and settings icons, to type letters and
symbols using the onscreen keyboard, or to press
onscreen buttons.
 Touch and hold: Touch and hold an item on the screen
until an action occurs.
 Drag: Touch and hold an item and move your finger on
the screen until you reach the target position.
 Swipe or slide: Quickly slide your finger across the
surface of the screen, (without dragging an item). For
example, slide the screen up or down to scroll a list,
 Double-tap: Tap quickly twice on a webpage, map, or
other screen to zoom. For example, double-tap a
section of a webpage in Browser to zoom that section
to fit the width of the screen. You can also double-tap
to control t zoom, in Maps, and in other applications.
Pinch: In some applications (Such as Maps, Browser,
and Gallery) you can zoom in and out by placing two
fingers on the screen at once and pinching them
together (to zoom out) or spreading them apart (to
zoom in).
 Rotate the screen: On most screens, the orientation of
the screen changes as you rotate it. You can turn this
feature on and off.
3.5. Using the Phone’s Buttons
The phone’s buttons offer a lot of functions and shortcuts.
Menu: opens context menu with further
options and actions, content depends directly
on applications.
Home: returns to Home screen. Hold it to
access the list of last used applications.
Back: returns to the previous screen you were
working in, even if it was in a different
application. Can be used to hide the keyboard.
The phone provides you with Context menus and Options
menus for accessing the features in an intuitive way.
3.6. Context Menus
You can open context menu by touching
key. Not all
screens have context menus. If you touch
key inside
application that has no context menu, nothing happens.
3.7. Options menus
Options menus contain tools that apply to specific items
on the screen. You can open an option by touching and
holding an item on the screen. Not all items have options
When you touch and hold some items on a screen, an
Options menu opens.
3.8. Menu Icons
You have the following menu icons to easily let you
access its important features:
Opens the dialer
Opens the contacts list
Opens the main menu
Opens messaging
Opens the browser
You can dial a phone number or touch a number in your
contacts. You can also place from the call log or contacts.
4.1. Make a Call
Tap the icon on main menu or the home screen to
dial the desired number.
Touch the icon on main menu or the home screen
to make a call from call log, contact, groups or
To dial an international number, touch and hold the 0
key to enter the Plus (+) symbol, and then enter the
international country prefix, followed by the phone
Touch the
icon to call with SIM 1 or SIM
Press the Volume Up/ Down keys to adjust the call
You can access Call Logs, Contacts from the dialer
While during a call, touch the
icon to end a call.
4.2. Disable Phone Calls (Airplane mode)
Some locations like airplanes may require you to turn off
your mobile, Wi-Fi, and Bluetooth wireless connections.
Press and hold the Power button.
Touch the Airplane mode.
4.3. Disable SIM card
You may have only one SIM card and you want to close
the SIM card.
To do it go to:
> SIM card management
Then you can choose which SIM card enable or disable:
SIM 1 is for 3G
(WCDMA slot)
 SIM 2 is for 2G
(GSM slot)
When you sign in, the home screen opens.
The status bar shows the
time, signal strength,
battery status, and
Touch and hold an empty
spot to change
Swipe left / right to
change desktop screen.
Touch and hold to move
or remove an icon or a
Touch an icon to launch
the corresponding
application; bottom icons
are accessible from all
desktop screens.
The Home screen is your starting point to access all the
features on your phone. Touch the main menu icon at the
bottom of the screen to view all installed applications.
5.1. Open and Close the Launcher
Touch the Launcher Icon
to open the main menu.
You have access to all applications installed on your
device and their widgets when available.
 Touch an application to open and launch it.
 To add an application shortcut to the desktop screen,
press and hold it until it vibrates and enters Home
screen. Place it and release your finger.
 Slide the Launcher left or right to bring more icons into
 As soon as you install a new application, it comes in
this list.
Widgets come at right of
applications panel. You can
directly touch WIDGETS at top of
the screen
You cannot launch widget like an
application; you can only place it
on desktop screen.
Press and hold it until it vibrates
and enters Home screen. Place it
and release your finger. A
context menu opens to configure
the widget or resize it, naturally, it
depends on the widget.
5.2. Switch to Recently Used Application
Press and hold the
icon for a few seconds.
Touch an icon to open its application. Or press
return to the current application.
5.3. Customize Home Screen
You can add applications, shortcuts, widgets, and other
items to any part of the Home screen or change the
to open the Home screen.
 Press
to open the main menu.
 Touch the Launcher Icon
 To add an application shortcut to the desktop screen,
press and hold it until it vibrates and enters Home
screen. Place it and release your finger.
 Press
to open the Home screen.
 Touch the Launcher Icon
on your home screen.
 Touch widgets on the top of screen.
You are in the main widgets screen, you can
 Move between screens: Swipe left or right
 Drag a widget to a home screen: Touch and hold the
widget’s icon, slide your finger where you want to place
it, and lift your finger.
You may be asked to make further choices before the
widget activates. If there isn’t room where you dropped
it, the widget won’t get added to the Home Screen.
Wallpapers: Wallpapers are images from Gallery, still
images included with the system, and live images. They
take the place of the default background for your Home
 Touch and hold anywhere on a desktop Home screen
that’s not occupied. A list of options appears.
 Touch one of the following wallpaper source:
Gallery: Choose from pictures that you’ve taken with
camera or downloaded to your device.
Live Wallpaper: Choose from a scrolling list of
animated wallpapers.
Wallpaper: Choose from thumbnails of default
 For set wallpaper, touch CROP at the top of the screen
(for Gallery images) or set wallpaper.
Folders: You can very easily regroup desktop icons in a
folder on screen to save space and access more
 Touch and hold any icon on desktop screen to move it.
 Go on another icon and release to create a folder
containing both icons.
Then add as many icons as folder can hold, give it a
name, move it where you want.
You have all the tools to customize your I-STYLE 7.5
6.1. To configure your Internet:
Go to Settings> Wireless & Networks >More > Mobile
Networks >Tap Data Enabled.
 By default, your network provider sends the Access
Point Name settings via SMS, or it comes automatically
with your SIM card. You may need to install these
settings. After this, you can choose from the listed
access point names. If the access point names are not
listed by default, please contact your network provider
for the same.
 To add any operator Access point Name, go to settings
> More > Mobile networks > Access Point Name.
to avoid any over cost contact your operator to know
more about Access Point Name regarding your
After you have selected or configured the access point
name, go to Settings> Wireless & Networks >Data
usage >Tap Mobile Data to enable Internet connection.
6.2. Access Internet via Wi-Fi
To browse the Internet via Wi-Fi:
Go to Menu> System settings> wireless & networks and
then tap Wi-Fi.
 Next, go to Menu> settings> wireless & networks >
Wi-Fi Settings and then enable Wi-Fi. Next, select the
WIFI connection listed under Wi-Fi networks.
Notification icons inform you of new messages and events.
When you receive a notification, its icon appears in the
status bar, along with a summary that appears only briefly.
7.1. Open the Notifications Panel
Drag the status bar down from the top of the screen as
shown below:
The Notifications panel displays your network provider
name and a list of your current notifications.
7.2. Respond to Notifications
Open the notification panel and touch a notification to
respond to it. What happens next depends on the
7.3. Close Notifications Panel
Drag the tab at the bottom of the Notifications panel to the
top of the screen. Or just press the back button. The panel
also closes when you touch a notification to respond to it.
8.1. Message environment & Settings
You can use Messaging to exchange text messages and
multimedia messages with your friends.
Touch to open a
Touch to compose
a new text or
You can also press the
key and open the context
menu to work on messages and their settings.
Take a tour and explore messages settings, you’ll find
interesting things.
The messages settings
allow you to set SMS/MMS
limits, notifications, vibrate
or ringtones, delivery
reports and many others.
8.2. Using the Onscreen Keyboard
Some applications display the keyboard by default. In
others, you touch a text field where you want to enter text,
to open the keyboard.
Write your message here.
After typing, press
to close the keyboard.
Touch and hold the text
field to open a menu and to
copy/cut texts.
Touch once to capitalize the
next letter you type. Touch
and hold or double tap for
Secondary characters
panel (special, symbols,
Recipient zone: write the
name, the number or tap
the icon on right to access
contacts list
Chose the SIM card you
want to send your
message with.
This is to erase characters
This is smiley menu, hold
to develop and see more
8.3. Create and Send Multimedia Message
A Message becomes an MMS if you send it to an email
address, or add multimedia media file(s).
 Touch compose new message.
 Enter or select a mobile phone number.
 Touch the composition text box and write your
key to open the context menu.
 Touch the
 Touch Attach to attach various types of files.
 Send the MMS.
8.4. Operation on a message:
Open the message thread containing the message you
want to operate.
 Touch and hold this message until a context menu
 Make your choice.
To forward a message:
 Touch Forward in this menu.
 Add a contact.
 Touch Send to send the message.
You can also Copy message text, Save message to SIM
card, View message details and delete message.
8.5. Lock a Message
You can lock a message so it won’t be deleted if you reach
your storage limits.
 Touch and hold message in a message window.
 Touch Lock message in the menu that opens.
Unlock a message by touching and holding it and then
touch Unlock message.
9.1. Camera
Your camera’s pictures and videos are stored in both the
SD card and device. You can copy pictures and videos
from both the SD card and device to a PC and vice versa.
Change between front and back camera
front and
back camera
Change flash
Touch to set
Touch to change
white balance
settings to
change them
Touch to change
between photo,
video or panoramic
Touch to switch
on or off settings
Touch to take picture,
video or panoramic
9.2. Gallery
You can use the Gallery to view pictures and play videos
and share files.
 Touch the Gallery icon in the main menu.
 Touch an album to open and view its contents.
 Touch a picture or a video in an album to view it.
9.3. Share an Album
Open the main Gallery window.
Check or uncheck the albums you want to share.
icon at the top of screen to share via
 Touch the
Bluetooth, Email. Or touch the message icon at the top
of screen to Share via MMS.
9.4. Music
You can easily transfer your favorite music from your PC to
the SD card and experience a whole world of interesting
and melodious music.
Touch the
key or the intuitive buttons and icons on
the phone in music interface to enjoy the features of your
music player.
Press the phone’s volume up/down keys on the right side of
the mobile phone to adjust the volume.
9.5. FM Radio
You can listen to your favorite FM channels using the
inbuilt FM receiver of your phone and a corded earphone
(the wire is used as antenna).
Touch the
key or the intuitive buttons and icons on
the phone in Radio interface to explore and enjoy the
features of your inbuilt FM radio:
 Record sound
 Save your favorites FM stations
 Enable speaker
Press the phone’s volume up/down keys on the right side
of the mobile phone to adjust the volume.
it happens sometimes that applications crash and
stop working. When FM radio crash you keep hearing
the current FM station but you are not able to change
it, in this case the phone must be reboot.
9.6. Record Sounds
Touch the Sound Recorder in the main menu.
Tap to start recording a voice clip. “Recording”
appears when it is recording a voice clip.
to stop and save the recording.
9.7. Make Print screens
Press and hold for 1 second both Volume Down and
Power buttons together.
Your phone can connect to a variety of networks and
devices, including Wi-Fi, GPRS, Bluetooth, devices, such
as headsets. You can also transfer files to/from your PC
through the data cable.
10.1. Connect to PC
Plug the phone to a computer with the supplied cable.
Go to Notifications bar
 Touch "USB connected"
 Then touch “Turn on USB storage” (see below).
This mounts the external SD card and internal memory as
USB keys. Then you can manage your files directly from
your computer.
Once finished, click again (“Turn off USB storage”) to
unmount SD card from computer and use it with phone
during USB connection, SD card is no longer
available to the phone, all apps using SD card cannot
work. Don't erase/move applications data also.
10.2. Connect to Internet
Refer to section 6 for details.
10.3. Connect to Wi-Fi Networks
Refer to Section 6 for details.
10.4. Pair With Bluetooth Devices
Go to Settings > Wireless & networks> Bluetooth
 If Bluetooth is off, check Bluetooth to turn it on. Your
phone scans and displays the Bluetooth devices in
 If the device you want to pair with is not in the list, make
it discoverable.
 If your phone stops scanning before you make the
other device discoverable, touch Scan for devices.
 Touch the ID of the other device in the list Settings to
pair them. If you are prompted to for a password, enter
any password on one device and enter the same
password you entered in the other device to be
paired.), If the pairing is successful, your phone
connects to the device.
10.5. Connect to Internet via your Phone
You can browse the Internet on your PC using your mobile
phone. To do this:
 Connect your mobile phone to your PC via the USB
 Go to Settings> Wireless & Networks>More >Tethering
& portable hotspot and then touch USB Tethering.
A prompt for installation will appear on your PC. Proceed
as suggested.
In case of Linux, Windows 7 and Vista OS, the drivers get
automatically installed. However, in case of Windows XP,
you need to manually install the drivers.
10.6. Install Secure Certificate from SD
If your VPN or Wi-Fi Network relies on secure certificates,
you must obtain the certificates and store them in your
phone’s storage, before you can configure access to those
VPN or Wi-Fi networks on your phone.
You may need to download the certificates from a website.
 Copy the certificate from your computer to the root of
the SD card.
 Touch Settings> Security.
 Touch Install from SD card under Credential Storage.
 Touch the file name of the certificate to install. Only the
names of certificates that you have not already installed
on your phone are displayed.
 If prompted, enter the certificate’s password and touch
 Enter a name for the certificate and touch OK.
The phone has a default configuration which includes some
applications. Discover all others apps by using Google
play. You will be able to connect with 3G or Wi-Fi for
example, and by signing in the application with just an
This is what it looks like:
You can go to Settings to customize your phone’s
preferences and behavior in a variety of ways:
Lets you configure and manage
connections to networks and devices
by Using Wi-Fi.
Lets you manage Bluetooth to
with other Bluetooth devices, such as
headsets and other portable devices.
SIM card
Lets you turn on or turn off your SIM
management card and configure your SIM card to
be used to voice call, video call, SMS
send and data connection.
Data usage
Data usage refers to the amount of
data uploaded or downloaded by your
device during a given period.
Lets you configure and manage
connections to networks and devices.
Call settings
Lets you configure phone call settings,
such as call forwarding, call waiting,
Call filter and other special features
offered by your carrier.
Lets you configure how and at what
volume the phone rings, vibrates etc.
Lets you configure brightness and
other screen settings.
Lets you see and manage available
space on your phone and on your
SD card.
Lets you check the battery level and
Lets you view all applications
downloaded or on SD card and mange
all running applications in devices.
Accounts &
Lets you set the location related
settings like Wi-Fi and mobile
network, GPS settings for your
phone and check to take account
of your location in search results and
other services.
Accounts &
Lets you set the location related
settings like Wi-Fi and mobile
network, GPS settings for your
phone and check to take account
of your location in search results and
other services.
Lets you protect personal information,
like adjust your phone's lock, set SIM
card lock etc.
Language &
Lets you select the language for the
text on your phone and for configuring
the onscreen keyboard.
Backup &
Lets you backup your personal data
and settings and reset your phone.
Date & time
Lets you choose preferences such as
format and time zones.
Enable your installed accessibility
applications and adjust related settings.
Lets you enable or disable USB debug
and set interface animation effect.
About phone
View information about your phone,
such as signal strength, status,
phone information and battery use.
Please read the following guidelines regarding the use of
your phone. Not following them may be dangerous or
Certification Information (SAR)
Your phone is designed not to exceed the limits of emission
of radio waves recommended by international guidelines.
These guidelines include safety margins designed to
assure the protection of all persons, regardless of age and
SAR (specific absorption rate) is the unit of body-absorbed
RF quantity when the phone is in use. SAR value is
ascertained according to the highest RF level generated
during laboratory tests.
The true SAR level during phone usage will be far lower
than this level.
The SAR value of the phone may change depending on
factors such as how close you are to a network tower, use
of accessories and other enhancements.
The highest SAR value of the device is 0.811 W/kg (head)
and 0.905 W/kg (body) averaged over 10 gm of human
The SAR value may differ depending on national reporting,
testing requirements and the network band.
SAR Recommendations
Use a wireless hands-free system (headphone, headset)
with a low power Bluetooth emitter.
Please keep your calls short and use SMS whenever more
convenient. This advice applies especially to children,
adolescents and pregnant women.
Prefer to use your cell phone when the signal quality is
People having active medical implants should preferably
keep the cell phone at least 15 cm away from the implant.
Maintain a preferable distance of 15 mm from the device.
Safe Driving
Do not use the phone while driving. When you have to use
the phone, please use the personal hands-free kit.
Please do not put the phone onto any passenger seat or
any place from which it may fall down in case of vehicular
collision or emergency braking.
During Flight
Flight is influenced by interference caused by the phone. It
is illegal to use a phone on the airplane. Please turn off
your phone or switch to flight mode during a flight.
In Hospitals
Your Phone’s radio waves may interfere with the functioning
medical devices. Consult a physician or the manufacturer
of the medical device to determine whether they are
adequately shielded from external Radio Frequency.
Switch off your device when regulations instruct you to do
Do not carry the wireless device in the Chest pocket.
Turn off the phone if there is any reason to suspect that
interference is taking place.
Unsafe Areas
Please turn off your phone when you are close to a gas
station or in the vicinity of any place where fuel and
chemical preparations, or any other dangerous goods are
Taking Care of Your Device
Your device is a product of superior design and
craftsmanship and should be handled with care: The
following suggestions will help you protect your phone:
Keep the device dry. If your device gets wet, remove the
battery without turning on the device, wipe it with a dry
cloth and take it the service center.
Do not store the device in high or cold temperature. High
temperatures can shorten the life of electronic devices and
damage batteries.
Do not use or store the device in dusty, dirty areas. Its
moving parts and electronic components can be damaged.
Do not attempt to open the device other than as instructed
in this guide. Repairing the phone by yourself other than
our authorized service agents/centers goes against the
warranty rules.
Do not drop, knock, or shake the device. Rough handling
can break internal circuit boards and fine mechanics.
Do not use harsh chemicals, cleaning solvents, or strong
detergents to clean the device. Only use a soft, clean, dry
cloth to clean the surface of the device.
Do not store your device near magnetic fields or allow your
device to come in contact with magnetic fields for
extended period of time.
Battery Recommendations
Please put the battery in a well-ventilated place out of
direct sunlight. Charge the battery at room temperature
If the time span of the battery after charging becomes
much shorter than usual, the battery life is at an end.
Replace the battery with a new battery of the same make
and specification.
Do not discard the battery with household trash. Please
dispose of used battery according to your local environmental laws and guidelines.
Use manufacturer approved batteries, chargers,
accessories and supplies. I-mobile will not be responsible
for user’s safety when using unapproved batteries or
Recycle Your Phone
The WEEE logo (shown at the left) appears on the product
(battery, handset, and charger) to indicate that this product
must not be disposed off or dumped with your other
household wastes. You are liable to dispose of all your
electronic or electrical waste equipment by relocating over
to the specified collection point for recycling. of such
hazardous waste.
Collection and proper recovery of your electronic waste
equipments at the time of disposal will allow us to help
preserve the environment. Recycling of the electronic
waste equipment will ensure safety of human health and
The colors and specifications shown/mentioned in the
user manual may differ from the actual product. Images
shown are for representation purpose only. Other product
logos and company names mentioned herein may be
trademarks or trade names of their respective owners.
The content of this manual may vary from the actual
content displayed in the mobile phone. In such a case,
the later shall govern.
I-mobile keeps the right to make modifications to any of
the content in this user guide without public announcement or prior notification.
For devices with external power supplies, plug socket
should be placed in short distance and easily accessible.
Using the wrong type battery replacement there is a
danger of explosion, be sure to follow the instructions
disposal of used batteries.
13 System Upgrade (SW upgrade)
Before testing, please make sure:
1. WIFI is available.
2. Battery power is more than 40%.
Check the firmware:
Check the firmware version before the System Software
Settings -> About phone -> Build number
Pic. 1
Android Mode:
1. Click the icon “System Software Update” in Application
Manager(Pic.2) System Software Update initializing
interface will pop up (Pic.3)
Pic. 2
Pic. 3
2. Pic.3->Press Yes, will try to connect to server, 3 cases
will happen:
Case 1: Connect to server successfully, a new firmware
is found on server.
Pic.4->Pic.5, will show you the information and
description of the new firmware package.
Pic. 4
Pic. 5
Case 2:There is no new firmware available on server. It
will pop up” The current system is up-to-date”, if you press
”OK”, the application will exit. (Pic.6)
Pic. 6
Case 3:Fail to connect to server. It will pop up "Error
occurred" , then if you press ”OK”, the application will exit.
Pic. 7
3. Pic.5->Press Yes, will show up the downloading
interface, or if you press ”Cancel”, the application will exit.
Pic. 8
4. Updating interface:
4.1 Update Now->Update confirmation interface. If you
press ”Yes”, the phone will reboot, enter the Recovery
Pic. 10
Pic. 9
Pic. 11
4.2 Update later: Will exit the application. When you enter
the application next time, will show you Step 4 directly.
Recovery Mode:
Some codes and a progress bar will show in phone screen.
Phone will reboot after the recovery is finished. Then the
phone will enter the Android mode again.
Android Mode:
Report server update statues: System software has been
successfully updated.
Pic. 12
Check the firmware again:
Check the firmware version again after the System
Software Update.
Settings -> About phone -> Build number
Pic. 13
14 Battery Informations
1800 mAh
• The battery life depends on many factors, including
the SIM card, network conditions, settings, usage
and enviorenment.
Making calls, turning on the backlight and music
player will consume more battery power.
The standby time is shorter when the network is
not available than in the standard status.
For power saving, the backlight turns off
automatically if your phone stands idle for an
assigned time.
The performance of battery varies with the charging
status, temperature, local radio wave and backlight
15 Condition Of Waranty
1. Mobile phone device, portable charger, charger,
memory card, wireless headset are in-warranty of 12
months after the date of purchase.
2. Battery, headset, USB data connector are inwarranty of 6 months after the date of purchase.
3. This warranty shall apply to mobile phone and
accessory under “i-mobile” brands that are
purchased from Shop namely, I-mobile by
Samart and Authorized Distributor or Authorized
Service Center as appointed in Thailand only.
4. The condition of the warranty for mobile phone
and accessory that are purchased in other countries,
except Thailand. It shall be applied in accordance
with the applicable law. For Thailand, the purchaser
acknowledges the end of warranty period as stated
in the warranty sticker or purchase's record of
i-mobile system.
5. Within the warranty period, maintenance or parts
replacement is free of charge. Should be noted that
i-mobile reserves the rights no return the damaged
6. i-mobile provides warranty for mobile phone and
accessory with the terms and conditions that are
stated in the law excluding the commerce, product
satisfaction, lost of benefit or expected profit, loss
or damages from the violation of personal rights in
conversation, and working discontinuance or loss
of information arising of the use or inability to use.
7. In cellular network / signal and sounds that are
used with mobile phone and accessory is the
service of independent operators, not i-mobile.
Therefore, i-mobile will not be responsible for the
working process, the readiness of the service, and
the area covered.
8. Any mobile phone and accessories that are already
repaired or had parts replacement, the warranty
period will continue from the remaining warranty
onward or 60 days from the repaired date
whichever is longer.
9. Customer has to pay for the repair cost and cost of
replacement parts provided that the said repair are
not in the warranty conditions.
10. The warranty sticker on the mobile phone must
not be torn, tattered, scraped or crossed out.
1. Mobile phone and accessory are damaged due to the
abnormal use, improper use, being stored in the
damped or overheated area, or other inappropriate
environment, the interference that can cause
damage, including unforeseeable accident, spill
with liquid or food, or any actions that cause
damages to mobile phone and accessories.
2. Mobile phone and accessory are damaged due to
the natural disaster.
3. Mobile phone and accessory are repaired, changed
parts, adjusted, modified, connected, customized
without any authorization by i-mobile.
4. Using of mobile phone and accessory together with,
or connect with the mobile phone or accessory that
are neither provided nor certified by i-mobile including
any accessory are inappropriate to use together with
mobile phone and accessory.
5. Small alteration in the brightness and color on the
screen might occur in each mobile phone and
accessory, might results in bright or dark dots on the
screen. This is called as pixel defect. It can occur when
these pixels are malfunction and cannot be modified. T
he Pixel defect of 2 pixels is considered acceptable.
Small alteration in a picture taken by a camera might
occur in each mobile phone and accessory is
considered normal and it is not the camera module to
be deemed as malfunction.
6. Editing, scarping, crossing over the IMEI number of the
mobile phone or accessory, including the warranty
number will be deemed as the termination of the
7. Damaging of the label, warranty sticker on the mobile
will be deemed as termination of the warranty.
8. i-Mobile will not assure provided that the software from
i-mobile will be up to your wishes or the working process
of the software will not be discontinued or flawless.
9. i-mobile will not assured provided that the additional
software to download or install by you for the purpose
of work or entertainment will be up to your wishes
without mistakes and flaw that is out of control of
10. The warranty and responsibilities of i-mobile are not
covered the malfunction of any software or access of
information from virus, or unauthorized access, which
cause the damage in the banking transaction, E-banking,
or any important information, or using the mobile phone
11. The warranty will not cover the loss of personal
information during the use or during the installation,
software remove, including applications, songs, videos,
and any memberships that Customer has already
12. The warranty will not cover the responsibility of the loss
of any personal information during the repair at
Authorized Service center of i-mobile, including the
applications, songs, videos, and any memberships that
Customer has already purchased.
13. The warranty will not cover the damage that occurs
from the use of any device under “i-mobile brand” with
other products which are not the product of
14. The warranty will not cover any expenses in the
co-ordination with i-mobile for solving the problem
and the process of delivering for examination and
repair service.
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