Christie Entero HB Software User Manual

Christie Entero HB Software User Manual
S o f t w a re U s e r M a n u a l
020-100981-04
Entero HB
NOTICES
COPYRIGHT AND TRADEMARKS
Copyright © 2014 Christie Digital Systems USA, Inc. All rights reserved.
All brand names and product names are trademarks, registered trademarks or trade names of their respective holders.
GENERAL
Every effort has been made to ensure accuracy, however in some cases changes in the products or availability could occur which may not be reflected in
this document. Christie reserves the right to make changes to specifications at any time without notice. Performance specifications are typical, but may
vary depending on conditions beyond Christie's control such as maintenance of the product in proper working conditions. Performance specifications
are based on information available at the time of printing. Christie makes no warranty of any kind with regard to this material, including, but not limited
to, implied warranties of fitness for a particular purpose. Christie will not be liable for errors contained herein or for incidental or consequential damages
in connection with the performance or use of this material. Canadian manufacturing facility is ISO 9001 and 14001 certified.
WARRANTY
Products are warranted under Christie’s standard limited warranty, the complete details of which are available by contacting your Christie dealer or
Christie. In addition to the other limitations that may be specified in Christie’s standard limited warranty and, to the extent relevant or applicable to your
product, the warranty does not cover:
a. Problems or damage occurring during shipment, in either direction.
b. Projector lamps (See Christie’s separate lamp program policy).
c. Problems or damage caused by use of a projector lamp beyond the recommended lamp life, or use of a lamp other than a Christie lamp supplied
by Christie or an authorized distributor of Christie lamps.
d. Problems or damage caused by combination of a product with non-Christie equipment, such as distribution systems, cameras, DVD players, etc., or
use of a product with any non-Christie interface device.
e. Problems or damage caused by the use of any lamp, replacement part or component purchased or obtained from an unauthorized distributor of
Christie lamps, replacement parts or components including, without limitation, any distributor offering Christie lamps, replacement parts or
components through the internet (confirmation of authorized distributors may be obtained from Christie).
f. Problems or damage caused by misuse, improper power source, accident, fire, flood, lightening, earthquake or other natural disaster.
g. Problems or damage caused by improper installation/alignment, or by equipment modification, if by other than Christie service personnel or a
Christie authorized repair service provider.
h. Problems or damage caused by use of a product on a motion platform or other movable device where such product has not been designed,
modified or approved by Christie for such use.
i. Problems or damage caused by use of a projector in the presence of an oil-based fog machine or laser-based lighting that is unrelated to the
projector.
j. For LCD projectors, the warranty period specified in the warranty applies only where the LCD projector is in “normal use” which means the LCD
projector is not used more than 8 hours a day, 5 days a week.
k. Except where the product is designed for outdoor use, problems or damage caused by use of the product outdoors unless such product is
protected from precipitation or other adverse weather or environmental conditions and the ambient temperature is within the recommended
ambient temperature set forth in the specifications for such product.
l. Image retention on LCD flat panels.
m.Defects caused by normal wear and tear or otherwise due to normal aging of a product.
The warranty does not apply to any product where the serial number has been removed or obliterated. The warranty also does not apply to any product
sold by a reseller to an end user outside of the country where the reseller is located unless (i) Christie has an office in the country where the end user is
located or (ii) the required international warranty fee has been paid.
The warranty does not obligate Christie to provide any on site warranty service at the product site location.
PREVENTATIVE MAINTENANCE
Preventative maintenance is an important part of the continued and proper operation of your product. Please see the Maintenance section for specific
maintenance items as they relate to your product. Failure to perform maintenance as required, and in accordance with the maintenance schedule
specified by Christie, will void the warranty.
REGULATORY
The product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment. The product
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of the product in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at the user’s own expense.
CAN ICES-3 (A) / NMB-3 (A)
이 기기는 업무용 (A 급 ) 으로 전자파적합등록을 한 기기이오니 판매자 또는 사용자는 이점을 주의하시기 바라며 , 가정 외의 지역에서 사용하는 것을
목적으로 합니다 .
Environmental
means that electrical and The product is designed and manufactured with high‐quality materials and components that can be recycled and reused. This symbol
electronic equipment, at their end‐of‐life, should be disposed of separately from regular waste. Please dispose of the product appropriately and according to local regulations. In the European Union, there are separate collection systems for used electrical and electronic products. Please help us to conserve the environment we live in!
Content
Navigate the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Navigate the On Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
IR remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Disable the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Overview of IR remote commands
Wired remote
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Change the interface language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configure the display wall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Configure network settings
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect the displays to WiFi (WiFi model only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Map and number the display
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unmap the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Create a subarray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Disable a subarray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Delete a subarray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Update display date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setup EDID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select the active input source
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjust the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Adjust color and brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Change the color and brightness for individual displays . . . . . . . . . . . . . . . . . . . . . 21
Enable brightness uniformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set the brightness threshold of the weakest tile . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adjust image orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manually adjust the image size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Automatically scale the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Monitor and Maintain the Display Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Configure SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restore factory defaults
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Check the current firmware version
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3
Download the firmware upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade the firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Check the system status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
View the errors in the array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Communication errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fan errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Version errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Color errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Temperature errors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Temperature warnings
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4
Navigate the User
Interface
The two user interface systems used to control the display wall are the On Screen Display (OSD)
and the Web User Interface (WebUI). For the most part, the OSD and WebUI contain the same
features and functionality. The WebUI is faster to operate, but requires a network connection, as
well as a device with a web browser. The OSD is accessed via the IR remote.
Navigate the On Screen Display
Basic controls of the displays are accessible through the on screen display (OSD) menu system.
When the OSD is activated, it appears on each display in the array. Locked items or items that do
not pertain to the current action or condition appear dimmed and cannot be selected.
i
If the OSD and WebUI are used simultaneously, the OSD menus may not display correctly. If a menu
button is pressed, but does not appear on the display after a few seconds, press the Exit key several
times and re-enter the selection(s).
If there is no signal present, all source-dependent adjustments are disabled. After 15 minutes of
inactivity, the display exits the menus and returns to the presentation. The Status menu is read-only.
1. To access the OSD, from the IR remote press Menu.
2. With the Main menu displayed, use the arrow keys on the remote to highlight the desired option
and press Enter, or use the number keypad on the remote to make the corresponding
selection.
3. Enter the number corresponding to the function menu you wish to access, such as 2 for the
Display Configuration menu.
4. To scroll through a list of items, use the up and down arrow keys.
5. To return to the previous level of options, press Exit once.
To return to the Main menu, press Menu at any time.
Slide bars in menus
•
To gradually adjust the setting up or down, use the left and right arrow keys.
•
Press Enter to activate a slide bar text box for specific number entry via the keypad.
•
Press Enter to save (or press Exit to cancel).
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Navigate the User Interface
Check boxes
•
Highlight the item and press Enter.
•
Highlight the item and use the right arrow key to check and the left arrow key to clear the
checkbox.
•
If a check box is numbered, press its number to toggle the check box.
Drop-down lists
•
To see a list of options available for a given parameter,
•
Highlight the list and press Enter.
•
Enter the menu option number.
•
To navigate within the list, use the up/down arrow keys.
•
To choose an option from the list, press Enter. To cancel any change, press Exit while in a
drop-down list.
OSD functionality
•
Adjust display window offsets
•
View input properties
•
Display a test pattern
•
Select all displays in an array
•
Map the displays in an array
•
Number the displays in an array
•
Power the display array On and Off
•
Set date and time
•
View display status (i.e., properties, firmware versions, IP address, etc.)
•
Access the Help menu
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Navigate the User Interface
OSD menu flowchart
1. Input Selection
1. Scale Input
2. Auto Input Switch
2. Keep Aspect Ratio
3. Brightness Uniformity
Main Menu
4. Scaling
5. Color Adjustment
1. Test Patterns
6. Test Patterns
2. Auto Test Pattern
3. Brightness
1. Display Settings
2. Display Configuration
1. Mapping and Numbering
3. Wall Settings
2. Networking
4. Wall Configuration
3. Wireless
5. Status
4. OSD Settings
6. Help
1. Date and Time
5. Green Part of Red
3. Service
6. Blue Part of Red
*Password required
7. Green Part of Green
1. Date
8. Red Part of Green
2. Time
9. Blue Part of Green
5. Auto Power On
6. Screen Image Orientation
4. Red Part of Red
2. Tiling Mode
10. Blue Part of Blue
1. Color and Brightness
1. Test Patterns
(set entire array)
7. Six Axis Adjuster
2. Auto Test Pattern
11. Red Part of Blue
12. Green Part of Blue
8. Release Screen
(Front Access Cubes)
1. None
3. Brightness Mode
9. Language
2. Grid
4. Target Brightness
14. Green Part of White
10. Service
3. Greyscale 16
5. Color Temperature
15. Blue Part of White
4. White
6. Color Space
16. Reset to Defaults
5. Flat Gray
7. Red X
6. Black
8. Red Y
*Password required
1. MAC
2. DHCP
3. IP Address
4. Subnet Mask
5. Default Gateway
6. Apply IP Settings
1. OSD Location
2. OSD Scale
3. OSD Shift X
4. OSD Shift Y
7. Checker
9. Green X
8. 13 Point
10. Green Y
9. Color Bars
11. Blue X
10. Edge Blend
12. Blue Y
11. High Frequency
13. Apply Custom Gamut Settings
4. White
5. Flat Gray
6. Black
13. Red
8. 13 Point
14. Green
9. Color Bars
10. Edge Blend
1. Zoom
1. Array
3. Password
2. X Coordinate
1. Language
3. Grayscale 16
7. Checker
1. Mode
4. Apply Wireless Settings
1. None
2. Grid
12. Gradient Blur
15. Blue
2. SSID
13. Red Part of White
3. Y Coordinate
4. Display Number
5. Unmap This Display
11. High Frequency
2. H-Keystone
12. Gradient Blur
3. V-Keystone
13. Red
4. Tilt
14. Green
5. H-Position
15. Blue
6. V-Position
7. Inverted Mode
(Front Access Cube)
8. Test Patterns
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Navigate the User Interface
IR remote
Caution! Failure to comply with the following could result in minor or moderate injury.
• Laser radiation is emitted from the laser diode in the remote. Do not look directly into the laser
beam.
i
The IR remote is included with the User Kit (P/N: 139–100102–xx), which is shipped separately.
The standard IR remote can be used as a wired or wireless control. Under optimal conditions, the
wireless keypad can communicate with a display over a 30 ft (10 m) distance. In wireless mode, the
standard IR remote communicates with a battery-powered infrared (IR) transmitter. A laser pointer
is built into the standard IR remote.
How to use the IR remote
•
Press one key at a time; there are no simultaneous key combinations required.
•
To enable power, press Power, and then press the up arrow to switch On or the down arrow to
switch Off. You can also press the button twice quickly.
•
In serial networks, pause briefly between adjustments to make sure that distant displays can
keep pace with the commands. If you press a key while the display is still responding to the
previous action, such as during a power-up, the second key press may not take effect.
•
For a description of the keys provided on the standard IR remote keypad, see Overview of IR
remote commands on page 9.
Disable the remote control
Disable the IR remote control on specific displays. This feature is useful in instances where there is
interference with the Infrared port. The Remote Control window is only accessible through the
WebUI.
1. Login with the Service account.
2. Select Display Configuration > Remote Control.
3. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
4. Set the IR Remote Control to Off.
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Navigate the User Interface
Overview of IR remote commands
Laser Pointer Status LED
Activated when Laser button is pressed.
Test
Displays a test pattern.
Power*
Power
Test
Input Slots
Not supported.
For future release.
Input
Opens OSD Display Settings >
Input Selection menu.
PIP
– Opens the OSD information screen.
– PIP opens the WebUI Mapping Mode
screen on the OSD.
Swap
Switches the DVI-D input.
Auto
Shutter
Focus
Slot 1
Slot 2
Slot 3
Slot 4
Zoom
Not supported.
Lens H
OSD
Input
PIP
Lens V
Swap
Menu
OSD
Use to hide or show menus. Press OSD and then the
down arrow to turn the OSD Off.
Exit
Returns to previous menu level or exits top level menu.
Exit
Menu
Opens OSD Main menu.
Arrow Keys
– Adjusts a setting up or down.
– Navigate within a menu.
Enter
– Selects a highlighted menu item.
– Changes or accepts a value.
Not supported.
For future release.
Channel
Laser
Activate laser pointer
at front of keypad.
Proj
Laser
Gamma
Contrast
Proj
Selects a display from the array.
Bright
Not supported. For future release.
1
2
3
4
5
6
7
8
9
Not supported. For future release.
Number Keys
Shutter
– Press Shutter twice to toggle the shutter on and off.
– Shutter + Up activates the shutter
and turns off the LEDs.
– Shutter + Down deactivates the shutter
and turns on the LEDs.
?
0
Help
10+
Not supported. For future release.
Func
Func
Help
Displays context sensitive help.
For future release.
Press twice to toggle or press and release, followed by
Power On/Off
Press the Power button twice quickly or press and release the Power button followed immediately
by the up (on) or down (off) arrow keys.
Press Power + Func + Power to reboot the display.
Test
Press to display the internal test patterns. Use the left or right arrow keys, to cycle in either
direction through the patterns. Press Exit to return to the current input.
Input
Press to open the Display Settings > Input Selection window in the OSD.
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Navigate the User Interface
OSD
Press OSD and then the down arrow to hide the display’s menu system during use. Even though the
menu is hidden, if you are very familiar with the organization of the menu you can interact with the
menu without displaying the options.
To show the menus:
•
Press and release OSD followed immediately by the up arrow.
•
Press OSD twice
PIP
Press to open the information page, which displays the network parameters on each of the displays
in the array. This includes the input signal on both DVI ports, the IP address, the MAC address, the
mapped coordinates and the display number.
Swap
Press to instantly swap the primary DVI-D input and the secondary DVI-D input.
Menu
Press to access the Main menu.
Number keys
To enter a value in a text box or to select a menu item, press 1 through 9.
Arrow keys
Use the left and right arrow keys to:
•
change a slide bar value
•
to select a different option within a drop-down list without having to first scroll through options
or navigate within a menu, drop-down list, or text box.
Help
Press to display context-sensitive help. Press a second time to close the help window.
Function (Func)
To access a specific test pattern, press Func + number + number. For example, to access test
pattern 1 press Func +0 + 1.
To reboot the display press Power + Func + Power.
Use the Func button to enter a minus (-) symbol when needed.
Laser
To activate the laser pointer on the remote, press and hold the Laser button. Point the remote at
the screen to highlight an area.
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Navigate the User Interface
Exit
To return to the previous menu, press Exit. This command does not save changes within text
editing boxes (including number editing of a slide bar value) or within drop-down lists.
Enter
To select a highlighted item, to toggle a check box, or to accept a parameter adjustment and return
to the previous menu or image, press Enter.
Projector (Proj)
To set whether only a specific display is listening for IR commands, or if all displays are listening for
IR commands, press the Proj button.
Ensure you are standing far enough back from the display wall that all displays receive commands
from the IR remote.
•
To control a specific display, press Proj and then enter the 3-digit number assigned to the
display.
A checkmark indicates that the connected display is listening; if there is no check mark, it
indicates that a different display is being communicated with.
•
To broadcast to multiple displays, press Proj twice without entering a display number.
Keypad commands now affect all displays, and all displays have a checkmark indicating they
are listening for commands.
Wired remote
You can convert the standard IR remote into a wired remote using an optional cable. Connect one
end into the standard IR remote, and the other into the designated port on the rear output panel of
the electronic module. The wired remote is recommended when the lighting conditions are
unsuitable for proper IR transmission. Batteries are only needed for the wired remote if the laser
pointer is required.
Change the interface language
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Language.
3. Select the language from the list.
The language of the display and the OSD is changed immediately.
If the language is changed to the wrong language, the numbered menu items to access the Language
selection is: 2 (Display Configuration) > 9 (Language).
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Navigate the User Interface
From the WebUI
1. Select Display Configuration > Language.
2. Select the display that requires a language change, either from the Detailed System Status
chart or the Display Grid.
3. Select the language.
The language of the display and the WebUI is changed immediately.
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Configure the display
wall
Configuring the display wall includes mapping and numbering the displays, updating the time and
date, and connecting the array to the network.
Configure network settings
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Networking.
3. Enter a valid and unique IP address for use on the network to which the display is currently
connected.
This address overwrites any previous IP address, such as the factory-defined display default. It
takes approximately 10 seconds for the display to respond at its new address.
4. Set the Subnet Mask for the IP address.
5. Set the IP address of the gateway used to reach any non-local IP addresses as the Default
Gateway.
i
• MAC displays the unique MAC address assigned to the network.
• DHCP is enabled by default. DHCP should only be disabled if you want to manually enter an IP
address.
From the WebUI
1. Select Display Configuration > Networking.
2. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
i
• If more than one display is selected, only DHCP can be enabled.
• To set a static IP address for the displays, each display must be configured individually.
3. To automatically configure the network settings, set DHCP to On.
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Configure the display wall
4. To manually configure the network settings for a single display, set DHCP to Off and fill out
each of the network setting fields.
Each field must be filled out in order for the settings to be applied.
5. Click Submit.
Connect the displays to WiFi (WiFi model only)
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Wireless.
3. Select Wifi Mode: On.
4. Select Apply Wireless Settings.
From the WebUI
1. Select Display Configuration > Wireless.
2. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
3. Select Wifi Mode: On.
4. Click Apply.
Map and number the display
The mapping feature is used to physically map each of the displays to the layout of the array.
Mapping establishes easy selection and control of the display wall. It also sets the array up so that
displays continually monitor and manage color and brightness across the entire display wall.
Numbering is used to easily identify each of the displays in the wall.
i
• When a display is mapped, all the wall and array settings are reset back to the defaults.
From the OSD
1. To access the Main menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Mapping and Numbering.
3. To access the Edit Mapping window, select Array.
4. Specify the array number and the XY coordinates of the display.
5. Specify the display number.
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Configure the display wall
Alternatively, the WebUI offers an auto numbering function. Each projector must be given a
unique display number.
6. To return to the Mapping and Numbering menu, press Exit from the IR remote.
From the WebUI
1. To display the Mapping mode window on each display in the array, press PIP on the IR remote.
Use this window to visualize where each display is located within its real environment and easily
map each display in the display wall.
2. To access the WebUI, enter the IP address of one of the displays in a browser.
3. From the WebUI, select Wall Configuration > Mapping.
4. In the Array section of the window assign a number to the array.
To create a new array, assign an unused array number.
To add displays to an existing array, enter an existing array number.
5. Enter the width and height of the display wall.
6. The assigned array number and a representation of the display wall appears in the Display Grid
section of the window.
7. Look up the MAC address of the display you want to map in the WebUI Detailed System Status
chart.
8. Select the display you want to map from the Detailed System Status chart. Once selected, the
bar is highlighted blue.
Typically, you will start with the display at the top–left corner of the display wall. Only one
display can be mapped at a time.
9. Click and drag the selected display from the Detailed System Status chart into the area of the
Display Grid that you want the display to be mapped to.
Select the display in the Detailed System Status chart and then click where you want to map
the display to in the Display Grid. The mapped display is illuminated green.
10. Repeat steps 8 and 9 for each display in the array.
11. To automatically number each display in the array, click Auto Numbering.
Once the numbering sequence is complete, the WebUI redirects to the Display Configuration
> Display Number window.
The Display Number window allows you to assign a number to the mapped displays
automatically, in sequence starting from the top–left of the array. Note that the Auto Number
selection can only be performed on mapped displays.
i
• Auto Number identifies all displays in the array in sequence starting from the top–left of the array.
This feature is identical to Auto Numbering.
12. Select all displays in the array.
13. To bring up the Information window on each display, select Identify On.
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Configure the display wall
Use this window to confirm that the number and array coordinates are correct.
14. If necessary, select an individual display from either the Detailed System Status chart or the
Display Grid, and manually enter the number in the User Display Number field.
Unmap the display
From the OSD
1. To access the Main menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Mapping and Numbering.
3. Select Unmap this Display.
From the WebUI
1. Select Wall Configuration > Mapping.
2. Select the display to unmap in the Display Grid.
3. Click Delete.
The delete icon only appears after a display has been selected.
Create a subarray
A subarray may be used to create multiple tiled regions within a single array, allowing tiled video
images to be displayed on the array.
1. Click Wall Configuration > Subarrays.
2. Select the tiles to add to the subarray.
3. Click Add Subarray.
4. In the Detailed System Status area, select the new subarray.
5. In the Selected Subarray area, click Activate.
Disable a subarray
To return the display to either a single image or to the tile mode display, disable the subarray.
1. Click Wall Configuration > Subarrays.
2. In the Detailed System Status area, select the subarray.
3. To deactivate a subarray, in the Selected Subarray area click Disable.
To activate a subarray, in the Selected Subarray area click Activate.
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Configure the display wall
Delete a subarray
A subarray cannot be modified after it has been created. To change the tiles included in a subarray,
delete the current subarray and create a new one with the correct tiles.
1. Click Wall Configuration > Subarrays.
2. In the Detailed System Status area, select the subarray.
3. In the Selected Subarray area, click Delete.
Update display date and time
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Wall Configuration > Date and Time.
3. Enter the current date and time.
From the WebUI
1. Select Wall Configuration > Date and Time.
2. Enter the current date and time.
3. Click Apply.
Configure power settings
The auto power feature is used to control the behavior of the display in the event of a power failure.
When Auto Power On is enabled, the display automatically returns to its ON state with an image
displayed after an AC power interruption.
From the OSD
i
On the IR Remote, press Power + Func + Power to reboot the display.
1. To access the Main menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration and set whether Auto Power is On or Off.
•
To require a manual start up after a forced shutdown, select Auto Power OFF.
•
To have the display wall automatically power back ON after a forced shutdown, select
Auto Power ON.
From the WebUI
1. Select Display Configuration > Power.
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2. To require a manual start up after a forced shutdown, set Auto Power to Off.
To have the display wall automatically power back on after a forced shutdown, set Auto Power
to On.
3. To manually control the power settings for all the displays in the array, or only for the display(s)
selected in the Display Grid, use the settings in Array Power.
Setup EDID
The EDID window allows you to create a custom video resolution to send to the graphics card.
i
• Default settings are specific to SXGA, HD, and WU models.
• When using non-native inputs, make sure EDID settings are compatible with the video source.
From the OSD
1. Login with the Service account.
2. To access the Main Menu on the OSD, press Menu on the IR remote.
3. Select Display Configuration > Service > Customize EDID.
4. From the Port drop-down list select from DVI1 EDID or DVI2 EDID.
5. Adjust the Horizontal Size, Vertical Size, and Framerate settings.
6. To apply the changes, click Apply EDID Settings.
From the WebUI
1. Login with the Service account.
2. Select Display Configuration > EDID.
3. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
4. From the Input drop-down menu select from Set All EDID, Set DVI1 EDID, and Set DVI2
EDID.
5. Adjust the Horizontal, Vertical, and Framerate settings.
6. To apply the changes, click Submit.
Select the active input source
Input selection enables you to select and setup an active input source. If the display system is
using two inputs when Auto Input Switch is enabled, the system automatically switches to
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Configure the display wall
another input when the current one being used fails. You can also select which input to use for a
specific display.
i
The front input panel includes a port for an optional DVI card interface to support a secondary or
redundant input source.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. To access the Display Settings window, press Input from the remote.
3. From the Input Selection list select DVI1 or DVI2.
4. To apply the changes, press Enter.
5. Select Auto Input Switch.
From the WebUI
1. Select Display Settings > Input Selection.
2. Select all displays and activate the Auto Input Switch.
3. From the Primary Input list, select DVI1 or DVI2.
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Adjust the Image
Ensure the content displayed on the display wall has a high quality appearance by manipulating the
source and display settings.
Adjust color and brightness
i
The displays are designed for automatic color matching and brightness. Overriding individual settings
is not recommended and should only be performed by experienced users. Color and brightness
settings are preset at factory and should not need adjustments.
Color and brightness adjustments are automatically synced between the displays in the wall;
however, the system allows these settings to be customized. The settings are adjusted to the
optimal levels of the entire display wall and not to individual displays.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Wall Settings > Color and Brightness.
3. Specify the brightness intensity mode through the Brightness Mode drop-down.
•
Fixed Brightness—The Target Brightness setting becomes available. Either enter a
specific value or use the scroll bar/arrow keys to make adjustments.
•
Economy—Each display in the array operates in a power efficient state, but at a lower
brightness.
•
Normal—Each display in the array operates at the maximum brightness level. This is the
default setting.
•
High Brightness—Each display in the array operates at the maximum brightness level
and the brightness of mid-level whites and non-saturated colors is boosted. In this
mode, primary colors relative to secondary colors appear washed out. Color matching
is not supported in this mode.
4. To control how warm or cool the video output on the array appears, adjust the color
temperature.
The higher the color temperature, the cooler and bluer the image. The lower the color
temperature, the warmer and redder the image. Color temperatures range from 3200K to
9600K.
5. Adjust color space by selecting from Max, sRGB, and Custom Gamut in the drop-down menu.
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Adjust the Image
•
Max—Apply the maximum available RGB color spectrum. This is the default setting.
•
sRGB—Apply standard RGB color space to the array.
•
Custom Gamut—Manually adjust the XY coordinates of the RGB color spectrum.
From the WebUI
1. Select Wall Settings > Color and Brightness.
2. Select a Test Pattern from the drop-down menu.
3. Specify the intensity mode from the Brightness Mode drop-down list.
When switching brightness modes it can take up to 5 minutes for the brightness levels to
stabilize across the array.
•
Fixed Brightness—The Target Brightness setting becomes available. Either enter a
specific value or use the scroll bar/arrow keys to make adjustments.
•
Economy—Each display in the array operates in a power efficient state, but at a lower
brightness.
•
Normal—Each display in the array operates at the maximum brightness level. This is the
default setting.
•
High Brightness—Each display in the array operates at the maximum brightness level
and the brightness of mid-level whites and non-saturated colors is boosted. In this
mode, primary colors relative to secondary colors appear washed out. Color matching
is not supported in this mode.
4. To control how warm or cool the video output on the array appears, adjust the color
temperature.
The higher the color temperature, the cooler and bluer the image. The lower the color
temperature, the warmer and redder the image. Color temperatures range from 3200K to
9600K.
5. Adjust color space by selecting from Max, sRGB, and Custom Gamut.
•
Max—Apply the maximum available RGB color spectrum. This is the default setting.
•
sRGB—Apply standard RGB color space to the array.
•
Custom Gamut—Manually adjust the XY coordinates of the RGB color spectrum.
Change the color and brightness for individual
displays
i
The following procedure should only be performed by trained personnel.
Color adjustment is used to fine-tune the color and brightness for individual displays that do not
match the array. These adjustments compensate for the projection system as a whole, including
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Adjust the Image
color shift due to lens, mirror or screen. For example, the mirror might not reflect blue 100%, or
the screen might absorb more blue.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Display Settings > Color Adjustment.
3. Make a selection from the Test Patterns drop-down menu.
4. To change the system background color to the target color being adjusted, enable Auto Test
Pattern.
5. To make display specific color adjustments to the selected target color space, use the Red
Part/Green Part/Blue Part of ‘x’ options.
6. If necessary, to set the red/green/blue part of each color back to the default values set at the
factory, select Reset to Defaults.
From the WebUI
1. Select Display Settings > Color Adjustment.
2. Select the display that requires color adjustment, either from the Detailed System Status chart
or the Display Grid.
Color adjustments using the scroll bars can only be done to one display at a time; however,
Restore to Defaults can be applied to multiple displays.
3. Enable Auto Test Pattern.
4. Select which color to adjust.
After the color is selected, the display background color changes to the target color being
adjusted, and the color adjustment menu associated with it is maximized.
i
To clear the color from the display, select No Test Pattern.
5. To make display specific color adjustments to the selected target color space, adjust the Red
Part/Green Part/Blue Part of ‘x’.
Use the scroll bars or manually enter a value. A higher value makes the display image brighter.
6. Repeat step 5 until each primary color is matched.
7. After adjusting the primary colors, verify that the white color and brightness still match. If
necessary, repeat the process.
Enable brightness uniformity
From the OSD
1. To access the Main menu on the OSD, press Menu on the IR remote.
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Adjust the Image
2. Select Display Settings > Brightness Uniformity.
3. Enable Brightness Uniformity.
From the WebUI
1. Select Display Settings > Brightness Uniformity.
2. Select an individual display from either the Detailed System Status chart or the Display Grid, or
click Select All.
3. Select a test pattern from the drop-down menu.
4. Set Brightness Uniformity to On.
Set the brightness threshold of the weakest tile
The maximum brightness of the weakest tile in the array is used as the overall brightness of the array.
The Weakest Tile Threshold is the percentage of the calculated maximum brightness that the weakest
tile must be above for it to be used when setting the overall brightness of the array.
If the brightness of the weakest tile drops below the Weakest Tile Threshold percentage, the tile is
ignored in the overall brightness of the array and the second-weakest tile is used to calculate the
maximum brightness. The ignored tile appears dimmer than the rest of the tiles in the array. The
default setting is 0.3, or 30%.
From the OSD
5. To access this feature from the OSD, select Wall Configuration > Service.
6. Type the Service password.
7. Set the Weak Display Threshold by entering the limit in the field.
The default setting is 0.3, or 30%.
From the WebUI
1. Login with the Service account.
2. To access this feature from the WebUI, select Wall Configuration > Weak Display
Threshold.
3. Set the Weak Display Threshold with the slider, arrows, or by entering the limit in the field.
The default setting is 0.3, or 30%.
Adjust image orientation
Use the image orientation selections to set the image display for custom applications. The default
setting (Normal) assumes rear projection with a mirror inside a cube. For other projection
configurations, flip or reverse the image orientation as required.
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Adjust the Image
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Display Configuration > Screen Image Orientation.
3. Select from Normal, Horizontal Flip, Vertical Flip, and Horizontal & Vertical Flip.
From the WebUI
1. Select Display Configuration > Image Orientation.
2. Select an individual display from either the Detailed System Status chart or the Display Grid, or
click Select All.
3. To change the image orientation select from the following four options: Normal, Horizontal
Flip, Vertical Flip, and Horizontal & Vertical Flip.
The current orientation of the display is shown in the Detailed System Status chart under
Image Orientation.
Manually adjust the image size
Manually adjust the width and height of the display to accommodate the particular application.
Adjusting the display window settings changes the capture size of the active input window.
The image should not require adjustment if the input of the native source matches the resolution of
the display. Scale input does not maintain the original aspect ratio, which can result in a distorted
image.
From the OSD
1. To access the Main Menu on the OSD, press Menu from the IR remote.
2. Select Display Settings > Scaling.
3. To resize the image so that the image fits within the display area, set Scale Input to On and
maximize either the height, width, or both.
4. To make sure that auto setup for any source maintains the input aspect ratio, select Keep
Aspect Ratio.
From the WebUI
1. Select Display Settings > Scaling.
2. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
3. To scale the image to fill the screen, select Scale Input.
Depending on the resolution of the incoming data the image may be distorted.
4. To scale the image proportionally to the display without distortion, set Keep Aspect Ratio to
On.
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Adjust the Image
Automatically scale the image
Tiling mode allows the input image to be automatically displayed to fill the entire display wall, and
the image is automatically scaled without any distortion. To achieve this, a single source input is
distributed through all the displays.
When Tiling mode is On, the Scale Input and Keep Aspect Ratio selections on the Display Settings >
Scaling window are not available. The default setting for Tiling mode is Off. Tiling mode must
remain Off when each display in the array has separate video inputs.
When Tiling Mode is Off, the size and position of the displays may need to be manually set up. See
Setup EDID on page 18.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Wall Configuration.
3. Enable Tiling Mode.
From the WebUI
1. Select Wall Configuration > Tiling.
2. Select Tiling Mode On.
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Monitor and Maintain
the Display Wall
Review the display wall system information to ensure the components of the array are running
properly. If issues are detected in the array, use the log files to identify the problem.
Configure SNMP
Simple Network Management Protocol (SNMP) enables network administrators to monitor their network
devices from a single location. Events logged by SNMP can be recorded in SNMP traps, and notification
of SNMP events can also be sent to specified email addresses.
1. in the WebUI, select Display Configuration > SNMP.
2. From the Detailed System Status chart or the Display Grid, select the displays to monitor.
3. Set SNMP to On.
4. Click Configure SNMP.
5. In the Configure SNMP window, configure the General Info, Trap Info, Email Info, and
Notifications Info.
6. Apply the changes in each of the four sections.
7. Click Close.
8. After configuring the SNMP settings for one display, the settings can be used on all other
displays in the array.
a. In the SNMP dialog for the first display, click Copy SNMP Settings.
b. In the Configure SNMP dialog for the other displays, click Paste SNMP Settings.
c. In each of the four Configure SNMP areas, to save the settings click Apply.
Restore factory defaults
Reset the entire array or reset selected displays back to the default settings. This is typically done
when a new configuration is set up. Restoring factory defaults does not affect network settings,
date and time.
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Monitor and Maintain the Display Wall
From the OSD
1. Login to the OSD with the Service account.
2. To access the Main Menu on the OSD, press Menu on the IR remote.
3. Select Display Configuration > Service > Restore Factory Defaults.
From the WebUI
1. Login with the Service account.
2. Select Display Configuration > Restore Factory Defaults.
3. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
4. Click Restore Selected Displays.
Upgrade the firmware
Failure to install the latest firmware version on the array can affect system performance.
During a firmware upgrade, the web server will be unresponsive for several minutes and video may
be interrupted or temporarily disabled. Do not attempt to use the OSD, the WebUI, or open another
web browser.
The firmware upgrade take approximately five minutes to complete.
Check the current firmware version
To determine if the firmware needs to be updated, compare the firmware version installed on the
array with the version available online at www.christiedigital.com.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. Select Status > Versions.
From the WebUI
1. Select Display Configuration > Firmware Upgrade.
The current firmware version for each display is listed in App Version column of the Detailed
System Status chart.
Download the firmware upgrade
1. Login to the Christie Digital web site at www.christiedigital.com.
2. Switch to the Support tab, and browse for the Entero HB firmware.
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Monitor and Maintain the Display Wall
3. Download the firmware file to a computer that will be connected to the display array for the
upgrade, or to a USB key.
We do not recommend saving the firmware file to a network location.
4. Unzip the downloaded firmware file.
Upgrade the firmware
To make sure of proper operation, upgrade all displays to latest version. A display wall with mixed
firmware versions is not supported. The firmware upgrade can only be performed through the WebUI.
1. Login to the WebUI with administrator credentials.
2. Select Display Configuration > Firmware Upgrade.
3. In the Display Grid, click Select All.
4. Select whether the firmware files are located on the computer, or on a USB key.
5. Click Choose File and browse to the location of the firmware upgrade file.
6. Click Upgrade.
The system is inoperable during the firmware upgrade. Do not turn off the display during the
upgrade.
7. After the upgrade is complete, select the displays to update and click Reset Selected
Displays.
8. After the displays have rebooted, log back in to the WebUI and click Display Configuration >
Firmware Upgrade.
9. Confirm the firmware version running on the displays is correct.
Check the system status
Review the display system information to ensure the components of the array are running properly. If
issues are detected in the array, use the log files to identify the problem.
From the OSD
1. To access the Main Menu on the OSD, press Menu on the IR remote.
2. To view the Detailed Status window, select Status.
From the WebUI
1. Select Status > Array Status.
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Monitor and Maintain the Display Wall
2. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
A green status indictor indicates the display is powered ON and running with no errors.
A yellow status light indicates an non-critical error has occurred.
A red status light indicates a critical system error has occurred. The display will shutdown.
3. To add or remove columns of data in the Detailed System Status chart, turn on and off the
Status Filters.
4. To display the status of one display, click Single Selection: Status.
Use the left and right arrows at the top of the window to scroll through the selected displays.
5. To display current system status on the selected display(s), click Status Onscreen: Show.
6. To generate data for a single display for troubleshooting purposes, display the Manager, Display,
Errors, or Temps logs.
7. To view the last 24 hours of temperature of a single display in the array, click Single
Selection: Temps.
Change the time period reflected in the chart by adjusting the slider at the top.
To include or exclude any of the temperatures from displaying in the chart, click the
temperature label in the legend.
8. To view the logs and settings for all displays in the array, and combine them into a single zip
file, click Full System Status: Download.
View the errors in the array
1. On the WebUI, select Status > Array Status.
2. Select the desired display(s) either from the Detailed System Status section or the Display Grid,
or click Select All.
3. To display the error and warning viewer for the selected display only, in the Details System
Status area click the small colored indicator beside the display number.
4. To open an error and warning viewer for all displays, click Errors: Show or click the large
colored indicator in the Quick Status area.
Any errors and warning generated by the array are displayed in the dialog. Errors fall into the
following categories:
•
Communication errors on page 30.
•
Temperature errors on page 31.
•
Temperature warnings on page 31.
•
Version errors on page 30.
•
Color errors on page 31.
•
Temperature warnings on page 31.
5. To export the errors and warnings, in the Error dialog click CSV.
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Monitor and Maintain the Display Wall
Communication errors
Error Code
Description
Possible Causes
LE01
Could not establish initial
communication with the light engine.
• The Control-E cable from the Light Engine to the
Electronic Module (EM) may be bad or lose.
• Light engine may require servicing.
LE02
Could not get color calibration data
from the light engine at startup.
• The Control-E cable from the Light Engine to the
Electronic Module (EM) may be bad or lose.
• Light engine factory calibration values may be
corrupted. Recalibrate the light engine.
LE03
Communication with the light engine
failed repeatedly sometime after
initialization
• The Control-E cable from the Light Engine to the
Electronic Module (EM) may be bad or lose.
• Light engine may require servicing.
This error only triggers when repeated
communication attempts fail.
LE04
LE05
Reading the color sensor data fails
repeatedly.
• The Control-E cable from the Light Engine to the
Electronic Module (EM) may be bad or lose.
This error only triggers when repeated
attempts to read the data fails.
• The color sensor in the Light engine may require
servicing.
The color sensor has stopped
responding and the drive levels of the
LEDs cannot be set.
• The Control-E cable from the Light Engine to the
Electronic Module (EM) may be bad or lose.
• Light engine may require servicing.
This error only triggers when
repeated attempts fail
Fan errors
Error Code
Description
F01
DMD Fan Stalled
F02
Power Fan Stalled
F03
LED Fan Stalled
F04
EM Fan Stalled
Version errors
Error Code
Description
Resolution
V01
There is at least one display in the array with a
version of the firmware that is newer and
incompatible with the firmware version installed
on the display reporting the error.
Upgrade the firmware for the display reporting
the error.
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Monitor and Maintain the Display Wall
Color errors
Error
Code
Description
Resolution
C01
The display was removed from the color correction
algorithm for falling below the user specified
brightness threshold, and the array will no longer color
match to this display. This prevents this one bad
display from causing the entire array to go dim.
Re-set the Color and Brightness settings for
the array. See Adjust color and brightness
on page 20. If the problem persists, the
display needs to be repaired.
The error will remain until the display is rebooted or
the color threshold value is changed.
Temperature errors
If the array is not automatically set to Standby mode by a temperature error, all temperature errors
automatically clear when temperatures drop to 2 degrees below the level that triggered the error.
When the system is set to Standby mode due to an error, the error will not clear until the system is
set back to ON.
Error
Code
Description
T01
Red LED temperature is over the critical level, and the system was set to Standby mode.
T02
Green LED temperature is over the critical level, and the system was set to Standby mode.
T03
Blue LED temperature is over the critical level, and the system was set to Standby mode.
T04
LED Driver temperature is over the critical level, and the system was set to Standby mode.
T05
DMD temperature is over the critical level, and the system was set to Standby mode.
T06
Environment temperature is over the critical level, and the system was set to Standby mode.
T07
Environment temperature is over the warning level, but the array is not put into Standby mode to
allow the error to be fixed without completely disabling the system.
T08
Electronic Module CPU temperature is over the critical level, and the system was set to Standby mode.
Temperature warnings
Error Code
Description
W01
Red LED temperature is over the warning level.
W02
Green LED temperature is over the warning level.
W03
Blue LED temperature is over the warning level.
W04
LED Driver temperature is over the warning level.
W05
DMD temperature is over the warning level.
W08
Electronic Module (EM) CPU temperature is over the warning level.
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Corporate offices
Worldwide offices
USA – Cypress
ph: 714-236-8610
Australia
ph: +61 (0) 7 3624 4888
Canada – Kitchener
ph: 519-744-8005
Brazil
ph: +55 (11) 2548 4753
Consultant offices
China (Beijing)
ph: +86 10 6561 0240
Italy
ph: +39 (0) 2 9902 1161
China (Shanghai)
ph: +86 21 6278 7708
Eastern Europe and
Russian Federation
ph: +36 (0) 1 47 48 100
France
ph: +33 (0) 1 41 21 44 04
Germany
ph: +49 2161 664540
India
ph: +91 (080) 6708 9999
Singapore
ph: +65 6877-8737
Japan (Tokyo)
ph: 81 3 3599 7481
Spain
ph: +34 91 633 9990
Korea (Seoul)
ph: +82 2 702 1601
United Arab Emirates
ph: +971 4 3206688
Republic of South Africa
ph: +27 (0)11 510 0094
United Kingdom
ph: +44 (0) 118 977 8000
For the most current technical documentation, please visit www.christiedigital.com
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