Transit Connect Adaptive Van User`s Manual - Nor

Transit Connect Adaptive Van User`s Manual - Nor
Transit Connect
Adaptive Van
Owner’s Manual
Introduction…………………….……………………………………. 2
Warranty and Registration Instructions………..……………..... 3
Contact Information………………………………………………….4
Features…………………………………………...……………....…. 5
Safety Precautions…………………………...………………….…. 6
Before Operation…………………………………………….. 7
Rear Hatch Operation…………………………………...….. 7
Ramp Operation Safety…………...…………………...…… 7
Ramp Operation………………………………………….….. 8
Ramp Passenger Safety……………………………..……. 10
Wheelchair and Occupant Restraint………………………….....11
Preventative Maintenance……………………………………..….15
Jacking and Tire Changing………………………………………..17
Congratulations on your new purchase!
Nor-Cal Vans lowered floor van conversions are designed to
provide years of mobility independence.
Familiarity with proper operation and maintenance procedures will
help ensure safe, trouble free operation.
This owner’s manual is designed to offer you assistance in
operating the features of your Transit Connect Adaptive Van. NorCal Vans encourages wheelchair passengers and their
attendant(s) to review the material contained in this manual before
attempting operation.
Please also read the OEM owner’s manual provided with your van
from Ford Motor Company. Both manuals should be kept in your
van at all times and used to operate your van safely.
Your Transit Connect Adaptive Van is covered by a limited
warranty from Nor-Cal Vans, as well as a warranty from Ford
Motor Company. Please read and understand both warranties
If you experience an operation problem or there is any sign of
wear, damage, or other abnormal condition, contact your sales
You can also find a copy of this manual, warranty registration, and
an instructional video at
Warranty and Registration
Review the warranty registration form included with your owner’s
manual with your sales representative. The form must be signed
by the consumer.
This form can be downloaded at
Record the last eight digits of the vehicle identification number
(VIN) in the space provided for future reference. This information
must be provided when filing a warranty claim.
Please contact your sales representative for any Warranty Claims
that might occur.
Vehicle Identification Number (VIN):
Contact Information
Please contact your vehicle dealer about any defects or warranty
issues. Record their contact information below.
Dealership name:
Phone Number:
Sales Representative:
Nor-Cal Vans, Inc.
1300 Nord Avenue, Suite 125
Chico, CA 95926
(866) 892-0150
Lowered Floor: The lowered floor in this conversion meets ADA
Ramp: The rear entry lowered floor conversion features a
manually operated ramp with 31” of usable width and 800-lb
carrying capacity.
Forward-Facing Wheelchair and Occupant Belt/Track System:
Floor anchorages provided in the midpoint and rear lowered floor
area can be utilized for restraint of wheelchair passenger.
One Forward-Facing Wheelchair and Occupant Belt Kit is supplied
for the restraint of one wheelchair and occupant. The belt kit is
used in conjunction with the oval L-pocket tie downs.
Note: Wheelchair capacity may have limitations based on the
dimensions of specific wheelchairs.
Replacement Fuel Tank: Due to the lowered floor, a replacement
fuel tank was designed to work only with specific components
which have been selected for their unique properties. Many parts
of their fuel systems appear common, but are actually special
parts which are critical for safe operation. Contact Nor-Cal Vans
immediately if your fuel system fails to operate properly, or if you
have questions regarding part replacement.
This vehicle and fuel system has been successfully compliance
tested to meet all Federal Motor Vehicle Safety Standards
(FMVSS) requirements.
Safety Precautions
All information contained in this manual and supplements (if
included), is provided for your safety. Familiarity with proper
operation instructions as well as proper maintenance procedures
are necessary to ensure safe, trouble free operation. Safety
precautions are provided to identify potentially hazardous
situations and provide instruction on how to avoid them.
Recognize the seriousness of this information.
Do not step on the rear bumper. It is not designed to carry
Installing Auxilary Equipment
Drilling or cutting into the floor area may result in potential
hazards as well as vehicle damage.
Caution prior to installation of electrical tiedown or other auxilary
electrical device is critical to avoid damage to under vehicle
components such as wiring, fuel systems, brake lines, etc.
Before Operation
Before utilizing conversion features, park the vehicle on a level
surface away from vehicular traffic. Place the vehicle
transmission in Park and engage the parking brake.
Rear Hatch Operation
Rear hatch operation has not been affected by the conversion.
Refer to the Ford owner’s manual for rear hatch procedures.
Rear Hatch Emergency Operation
In case of electric failure, an emergency release access point has
been installed in the rear hatch on the driver side of the latch.
Insert a small tool into the access point and move it left to right
until the latch releases.
Ramp Operation Safety
Keep clear of the area in which the hinged ramp bi-fold extension
folds and unfolds. Remember to use good body mechanics when
stowing and deploying the ramp.
Be certain there is adequate clearance outside the vehicle in
which the ramp operates. Be certain no person or obstruction is
within the path of the ramp when deploying or stowing the ramp.
Keep clear of all ramp moving parts.
Provide adequate clearance outside of vehicle to
accommodate ramp.
Keep body parts, such as fingers, clear of all moving parts.
Do not release the ramp when deploying or stowing the
ramp. The ramp will free-fall.
Ramp Operation
Read Ramp Operation Safety on Page 7 before operating
ramp. Failure to do so may result in serious bodily injury
and/or property damage.
To Deploy the Ramp
1. Fold second row seats forward. Refer
to Ford owner’s manual for operation.
2. From stowed position, pull strap
towards the rear of the vehicle and
gently lower ramp. See Figure A.
3. Now grab the center of the ramp and
pull up into the vertical position. While
holding the ramp in the vertical
position, squeeze the latch and slide
the lever to the left until the latch locks
into position. See Figure B and C.
4. Stand on the passenger side of the
vehicle where the strap is located.
Hold the top of the ramp with your right
hand. Use your left hand to pull the
handle and lower the ramp slightly
towards you. Grab the strap with your
left hand. Place your right hand in the
upper grab handle.
5. Slowly and carefully, lower the ramp.
Never put your hands or fingers
where the ramp side walls close.
6. Ensure ramp is fully deployed before
Watch our
instructional video
To Store Ramp in Vertical Position
1. From the deployed position, use
the grab the upper and lower
handles. See Figure E.
2. To lock in vertical position, gently
push on the top of the ramp until it
clicks. See Figure F.
To Stow Ramp in Flat Position
1. To stow ramp in flat position, make
sure second row seats are folded
2. With one hand holding the top of
the ramp, disengage the latch by
squeezing the secondary latch and
move it to the right. Then gently
lower the ramp. See Figure G.
3. Fold the top part of the ramp
towards the front of the vehicle and
use the strap to gently lower.
4. Ensure the ramp is fully stowed
and strap tucked in before closing
the rear hatch.
Ramp Passenger Safety
Wheelchair passengers and attendants must use basic common
sense and good judgment regarding ramp safety. Each
wheelchair passenger has a unique set of physical abilities,
combined with the physical characteristics of his or her
wheelchair, that dictate the method in which he or she will enter
and exit the conversion. Consequently, the procedures for safe
operation outlined in this manual are general in nature.
Wheelchair attendants should be instructed on any special needs
and/or procedures required for safe transport of wheelchair
Follow all safety instructions regarding torso restraints, stability,
balance, weight distribution, and use of attendants as specified in
the owner’s manual supplied with your wheelchair. Determine,
establish, and practice ramp boarding and exiting procedures
under the direction of your health care professional, your
wheelchair representative, and your mobility dealer to ensure your
ability to do so safely.
The wheelchair should be positioned in the center of the ramp at
all times. The wheelchair passenger and/or attendant must
ensure the ramp is fully deployed before exiting the vehicle.
It is the responsibility of the wheelchair operator and their
attendant to enter and exit the conversion on the ramp in the
safest manner.
Wheelchair-Equipped Occupant Seat Belts: Wheelchair
passengers should position and buckle their wheelchair-equipped
seat belt (torso restraint), as specified by the manufacturer, before
loading onto a wheelchair ramp.
It is the responsibility of the wheelchair passenger to have his
other wheelchair equipped with an occupant restraint (seat belt)
under the direction of their own health care professional.
Stabilizing Wheelchairs: Do not operate your wheelchair on the
ramp without assistance if you are unable to maintain stability and
Do not tilt your wheelchair without assistance. Operate the
wheelchair at a slow and constant speed when on the ramp. Do
not accelerate suddenly when on the ramp. Do not raise the front
wheels (pull a wheelie) when on the ramp.
The aid of an attendant stabilizing the wheelchair is required for
optimum safety when entering and exiting the vehicle.
Wheelchair Attendants: When assisting a wheelchair occupant,
remember to use good body mechanics. When the wheelchair is
on the ramp, the attendant must grasp the push handles (or other)
securely. Detachable wheelchair parts such as arms or leg rests
must never be used for hand holds or lifting supports. Doing so
could result in the detachable parts being inadvertently detached
from the wheelchair resulting in possible injury to the wheelchair
resulting in possible injury to the wheelchair occupant and/or the
Wheelchair Orientation and Securement During Transport:
The wheelchair and occupant must face the front of the vehicle
and must be secured using the Forward-Facing Wheelchair and
Occupant Belt and Track System when riding in the conversion.
Refer to Q’Straint User Manual
Wheelchair and Occupant Restraint
Forward Facing Wheelchair and Occupant Belt/Track System
Floor anchorages provided in the midpoint and rear lowered floor
area can be utilized for restraint of wheelchair passenger.
Tie down “L” track is depicted in some wheelchair and occupant
procedures. Your conversion is equipped with oval L-pocket tie
downs (anchorages). Procedures for attachment of restraint belts
are identical for both types of tie downs.
One Forward-Facing Wheelchair and Occupant Belt Kit is supplied
for the restraint of one wheelchair and occupant. The belt kit is
used in conjunction with the oval pocket tie downs.
Wheelchair Restraint
Refer to Q’Straint User Manual for proper use of the belt and track
restraint system.
You can also visit to learn more about the QRT
Max including specifications and videos on how the system works.
Figure 1
Oval L-Pocket
Wheelchair and Occupant Restraint
Restraint Belt Angles
Locate wheelchair in
forward-facing position
centering wheelchair
squarely within floor
anchorages (oval
pockets). The front and
rear belts, when
attached, should create
angles approximately
as shown in Figure 2.
Preferred angles and
locations of belts from
wheelchair securement
points to vehicle anchor
points are shown.
Note: these are
optimum angles and
cannot be achieved in
some cases.
Wheelchair Reference Plane
Rear View
Side View
Figure 2
Side View
Front View
Keeper Fitting and “L” Track Attachment Instructions
The belts supplied in the Forward-Facing Wheelchair and
Occupant Belt/Track System are equipped with keeper fittings
(attachments) which engage the “L” track. Engage and release
keeper fittings as detailed and shown on the following page. Your
conversion is equipped with oval L-pocket anchorages (tie down
“L” track depicted in photos). Procedures are identical for both
types of tie downs.
Wheelchair and Occupant Restraint
Keeper Fitting and “L” Track Attachment Instructions
To Engage Keeper Fitting:
1. Insert keeper fitting into track
(align engagement feet with
holes in oval L-pocket). See
Figure A.
2. Push down on fitting and slide
fitting in either direction until it
clocks and locks in position
(See Figures B and C). Pull
firmly on belt to ensure fitting
is locked in track.
Align engagement feet with holes
a. Push down
on keeper
To Release Keeper fitting:
Lift plunger and slide fitting in
either direction and lift fitting out
of track. See Figure D.
a. Lift plunger
Preventive Maintenance
Normal vehicle maintenance must be performed as outlined in the
supplied Ford owner’s manual. This maintenance is not the
responsibility of Nor-Cal Vans.
Perform preventative maintenance procedures as detailed
in this manual. Failure to do so may result in serious bodily
injury and/or property damage.
Maintenance is necessary to ensure safe and trouble free
conversion operation. General preventive maintenance consisting
of inspections of your conversion systems along with cleaning and
lubricating procedures should be a part of your routine (lubrication
requirements are minimal). Regular preventive maintenance
procedures will increase service life, as well as enhance safety.
During routine inspections, inspect wheelchair and occupant
restraint belts, buckles, and hardware for damage, wear, abnormal
condition or improper operation.
Keeping the ramp seal and opening free of debris, ice, and snow
is one of the most effective preventive maintenance practices to
exercise. Inspect and clean routinely.
A “dri-film” style of light oil should be applied to the ramp hinge,
pivot points, and spring (goes on wet then dries). Lubricants of this
type are available that do not attract dust or debris.
Clean components and the surrounding area before applying
lubricants. Use of improper lubricants can attract dirt or other
contaminants which could result in wear or damage to
Preventive Maintenance
Generally inspect the ramp assembly for positive securement,
alignment, wear, or other possible damage. Discontinue ramp
operation if there is any sign of damage, wear, abnormal
condition, or improper operation.
Inspect and clean as detailed frequently and routinely (minimum
every four weeks or 100 cycle intervals). Lubricate as specified
approximately every three months.
Note: these intervals are a general guideline and will vary
according to frequency of use and conditions. Exposure to severe
conditions (weather, environment, heavy usage, etc.) may require
inspection and maintenance procedures to be performed more
If there is any sign of damage, wear, abnormal condition, or
improper operation, discontinue use immediately. Contact your
sales representative.
Jacking, Tire Changing, and Transport
Jacking and Tire Changing
Flat Tire Repair Kit (if applicable): A Slime Smart Spair
Emergency Tire Repair Kit has been included with your
conversion. It can be found in the driver’s side rear wall panel.
Refer to the manual included with the kit for instructions on usage.
Interior Mounted Spare Tire (if applicable): The spare tire is
located in the rear of the vehicle on the driver side. The Fordsupplied jack, jack handles, and winch handle tools are stored
behind the spare tire.
Jacking and Tire Changing Procedures: Jacking and tire
changing procedures have not been affected by the conversion.
Detailed tire changing instructions are provided in the Fordsupplied owner’s manual.
Refer to the Ford-supplied manual for tire changing instructions
and safety precaution, as well as instructions regarding other
roadside emergencies.
Towing with a Nor-Cal Vans Transit Connect Adaptive Van
Towing with a Nor-Cal Vans Transit Connect Adaptive Van is
Transporting a Nor-Cal Vans Transit Connect Adaptive Van
Nor-Cal Vans recommends that lowered floor conversion vehicles
be transported on flatbed equipment rather than towed with one
set of wheels suspended and the other set of wheels remaining in
road contact such as a wheel lift or slingbelt. See your Ford
owner’s manual for additional information
Trailer Transport
The information contained in this publication was correct at the time of going to print. Nor-Cal
Vans reserves the right to alter or modify components without notice.
Revision 04
September 2015
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