Canon BJC-4400 User Manual

BJC-4400

USER

MANUAL

Canon

ii

Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of CCSI.

©1998 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-4400

Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon, BJ and BJC are registered trademarks and BCI, Bubble Jet, Drop

Modulation Technology, PhotoRealism, and “See What We Mean” are trademarks of Canon Inc.

All other product and brand names are registered trademarks, trademarks, or service marks of their respective owners.

E

NERGY

S

TAR

®

C

OMPLIANT

As an E

NERGY

S

TAR

® Partner, Canon U.S.A., Inc. has determined that this product meets the E

NERGY

S

TAR

® guidelines for energy efficiency.

Using Your Documentation

The following documentation is supplied with the Canon BJC-4400

Series Color Bubble Jet™ Printer to help you efficiently use your new printer.

Quick Start Guide

This booklet describes the steps you follow to unpack and set up your printer and install the BJC-4400 Series Printer Driver for Windows®.

You can follow the steps illustrated in the booklet to start printing in minutes. It also includes quick reference information to help you use the printer on a daily basis.

User’s Manual

This manual offers detailed information on how to operate your printer.

It includes printing operations, maintenance, and specifications. Read this manual to master basic operations and when you need to know the specifications of the printer.

Conventions

This User’s Manual uses the following conventions to alert you to information that will help you operate the printer correctly and safely.

N

Notes provide advice or suggestions regarding the use of the printer.

C

Cautions alert you to operations that could cause damage to your hardware or software, or cause injury to yourself.

iii

iv

Distinctive typefaces identify the printer buttons you press, the lights on the operator panel, and any commands you enter at your computer.

❍ The buttons you press appear in this typeface:

POWER

button.

❍ The lights on your printer appear in this typeface:

POWER light.

❍ When you type something on your computer, it appears in this typeface:

DIR/P

.

❍ The selections you make in Windows are shown in bold: Click OK.

Contents

1 Introduction

......................................................................................................

1-1

Supplies and Accessories ....................................................................................

1-2

BJ Cartridges and BJ Tanks ..........................................................................

1-2

Canon Specialty Papers ................................................................................

1-4

Color Image Scanner Cartridge ...................................................................

1-4

Getting Help From Canon ..................................................................................

1-5

Servicing the Printer ....................................................................................

1-6

2 Using the Printer With Windows

................................................................

2-1

Installing a Printer Driver ...................................................................................

2-1

Printing a Document ..........................................................................................

2-2

Printer Setup Within Windows 98/95 ................................................................

2-3

Opening the Printer Properties Dialog Box in Windows 98/95 ................

2-3

Using the Printer Driver in Windows 98/95 ...............................................

2-3

Printer Setup Within Windows 3.1 ....................................................................

2-4

Accessing the Printing Options ....................................................................

2-4

The Windows Tabs ..............................................................................................

2-5

Specifying Your Printing Options ...............................................................

2-8

Recommended Graphics Settings ................................................................

2-8

Using the Setup Analyzer ............................................................................. 2-10

Using Cartridge Detection ........................................................................... 2-11

Printing Speed Versus Color .............................................................................. 2-12

For Quick Color Printing ............................................................................. 2-12

For High Quality Color Printing ................................................................. 2-12

For Monochrome Printing .......................................................................... 2-13

Other Ways to Improve Print Speed in Windows ...................................... 2-13

3 Paper Handling

..................................................................................................

3-1

Selecting Paper Types ..........................................................................................

3-2

Paper Guidelines ...........................................................................................

3-4

Setting the Paper Thickness Lever ......................................................................

3-5

Printer Settings for Various Print Media............................................................

3-6

Loading Paper ......................................................................................................

3-7

Automatically Feeding Paper ........................................................................

3-7

Auto Feed Guidelines .................................................................................... 3-10

Manually Feeding Paper................................................................................ 3-12

Printing on Envelopes ......................................................................................... 3-14

Using Canon’s Specialty Papers ......................................................................... 3-17

Specialty Paper Guidelines............................................................................ 3-17

High Resolution Paper HR-101 ................................................................... 3-19

Fabric Sheet FS-101 ...................................................................................... 3-22

Printing on Banner Paper ............................................................................. 3-24

v

4 Maintaining the Printer

.................................................................................. 4-1

Printer Guidelines ...............................................................................................

4-2

Cleaning the Printer ...........................................................................................

4-3

Printing the Test Pages .......................................................................................

4-4

Printing the Test Pages From Windows ......................................................

4-5

Printing the Test Pages Using the Operator Panel .....................................

4-6

Cleaning the Print Head .....................................................................................

4-6

Cleaning the Print Head From Windows ...................................................

4-6

Cleaning the Print Head Using the Operator Panel ...................................

4-7

BJ Cartridge Guidelines ......................................................................................

4-8

BJ Cartridge and BJ Tank Maintenance ...................................................... 4-10

Replacing the BJ Cartridge ................................................................................. 4-11

Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-18

Storing a BJ Cartridge ........................................................................................ 4-22

Installing and Removing the Optional Color Image Scanner Cartridge.......... 4-24

Installing the Color Image Scanner Cartridge ............................................ 4-24

Removing the Color Image Scanner Cartridge .......................................... 4-27

Transporting the Printer .................................................................................... 4-28

5 Troubleshooting

...............................................................................................

5-1

Identifying Your Printer Problem ......................................................................

5-2

General Problems ...............................................................................................

5-3

Clearing Paper Jams ............................................................................................

5-4

Appendix A Specifications

................................................................................

A-1

Printing Specifications .......................................................................................

A-1

BJ Cartridges .......................................................................................................

A-4

General ................................................................................................................

A-5

Optional IS-22 Color Image Scanner Cartridge ...............................................

A-5

Glossary

..................................................................................................................... G-1

Index

..........................................................................................................................

I-1

FCC Regulations

......................................................................................................FCC-1

vi

Introduction

1

Congratulations on your purchase of the Canon BJC-4400 Series Color

Bubble Jet™ Printer. We appreciate your choosing this printer to meet your printing needs.

The BJC-4400 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.

Chapter 1

This chapter:

❍ Lists the supplies, accessories, and options you can purchase for the printer

❍ Describes Canon’s customer support services

Introduction 1-1

Supplies and Accessories

Your BJC-4400 Series printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon color printer so you can produce the finest output possible.

Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral

Service at 1-800-848-4123.

If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-671-1090.

BJ Cartridges and BJ Tanks

You can use the following BJ® cartridges with the BJC-4400 Series printers:

❍ BC-21e Color BJ Cartridge

❍ BC-20 Black BJ Cartridge

❍ BC-22e Photo BJ Cartridge

❍ BC-29F Neon BJ Cartridge

You can purchase the following BJ tanks for use in the BC-21e Color

BJ Cartridge:

❍ BCI-21 Black BJ Tank

❍ BCI-21 Color BJ Tank

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BJ cartridges contain the Bubble Jet print head and BJ tank(s), while

BJ tanks contain ink only.

1-2 Introduction

Chapter 1

N

Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s

Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only

Canon BJ cartridges and BJ tanks.

You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you need to produce photo-realistic images:

❍ BC-22e Photo BJ Cartridge

❍ SB-21 Ink Cartridge Storage Box

❍ Canon High Resolution Paper HR-101 (60 sheets)

See Chapter 4, Maintaining the Printer, for details on replacing

BJ cartridges.

Chapter 1

Introduction 1-3

Canon Specialty Papers

Canon manufactures numerous specialty papers, including:

❍ Glossy Photo Paper GP-201

❍ Banner Paper

❍ Brilliant White Paper

❍ High Resolution Paper HR-101

❍ T-Shirt Transfers TR-101

❍ Greeting Cards GC-101

❍ Bubble Jet Paper LC-301 (water resistant)

❍ Fabric Sheet FS-101

❍ Transparencies CF-102

❍ Back Print Film BF-102

❍ High Gloss Film HG-101

See Chapter 3, Paper Handling, for details on Canon’s Specialty Papers.

Color Image Scanner Cartridge

You can use your BJC-4400 Series printer as a color image sheetfed scanner by removing the BJ cartridge from the printer and replacing it with the optional IS-22 Color Image Scanner Cartridge. This scanner cartridge employs an optical head in place of a print head to scan images and text on paper fed through the printer. Installation of the scanner cartridge is described later in this manual. For details about using the scanner cartridge, see the IS-22 Color Image Scanner Cartridge User’s

Manual that comes with the scanner cartridge package.

See Chapter 4, Maintaining the Printer, for instructions on how to install the scanner cartridge.

1-4 Introduction

Chapter 1

Canon Customer Care Center

Canon Computer Systems, Inc. offers a full range of customer technical support* options including:

❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday–

Friday, 8:00 am–10:00 pm EST, excluding holidays) for products still under warranty** (1-757-413-2848)

❍ Speak to a technician for a service charge (currently $24.99 per call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty

(1-800-423-2366)

Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ To download the latest drivers using your modem, 24-hour Bulletin

Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Canon Canada

Within Canada, 24 hours a day, 7 days a week (1-800-263-1121)

In other countries, please contact your Canon dealer.

Chapter 1

Introduction 1-5

Servicing the Printer

The Canon BJC-4400 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The Warranty

Card that comes with the printer describes Canon’s one-year limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you.

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Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.

If you feel your BJC-4400 Series Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon

Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).

1-6 Introduction

Chapter 1

Using the Printer With Windows

2

This chapter describes how to use the printer with your Windows applications. It includes:

❍ Installing a printer driver

❍ Printing a document

❍ Printer setup within Windows 98/95

❍ Printer setup within Windows 3.1

❍ The Windows tabs

❍ Printing speed versus color

Installing a Printer Driver

Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type. You define these settings within the printer driver, and the printer driver then communicates the settings to both the computer and the printer.

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You must install the BJC-4400 Series Printer Driver for Windows before you can use the printer with your computer. See your Quick Start Guide for instructions.

Chapter 2

Using the Printer With Windows 2-1

Printing a Document

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure.

Start your application.

❍ Start the program you are using to create the document, and open the document you want to print.

Make sure the Canon

BJC-4400 Series is selected as your default printer.

❍ Choose Print or Print Setup from the File menu. You will see a screen similar to this:

❍ Click on the Properties or Setup button if you want to make any adjustments as appropriate for printing your document. (See Printer Setup Within Windows 98/95 or

Printer Setup Within Windows 3.1 for details.)

❍ After making any necessary changes to the printing parameters, click OK to start the print job.

2-2 Using the Printer With Windows

Chapter 2

Printer Setup Within Windows 98/95

You can use the printer with all your Windows 98/95 applications.

Opening the Printer Properties Dialog Box in Windows 98/95

You can open the Properties dialog box in one of the following ways:

❍ From within any Windows application, you can select the Print or

Print Setup command.

❍ From the Printers folder, you can select the printer and then select the Properties command from the File menu.

❍ From the Printers folder, you can select the printer, click the right mouse button, and then select Properties from the drop down list.

Using the Printer Driver in Windows 98/95

The printing options are displayed on the following Windows 98/95 tabs: General, Details, Paper, Graphics, Setting, and Control. See The

Windows Tabs section (page 2-5) for details. (You may also see a Sharing tab if your printer is being shared by a Network.)

N

For detailed information on any of the printing options, you can use the

Windows 98/95 on-line Help:

❍ Use the right mouse button to click an item on the screen; then click the What’s This? command.

❍ Click ? and then click an item.

❍ Press

F1

.

Chapter 2

Using the Printer With Windows 2-3

Printer Setup Within Windows 3.1

You can use the printer with all your Windows 3.1 applications.

Accessing the Printing Options

You can access the printing options from the Printers dialog box in the

Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows.

N

If the Print Setup option does not appear in the File menu for your application, refer to the user’s manual supplied with the application.

It should provide information about changing the printer setup parameters.

In Windows 3.1, the printing options are displayed on these tabs: Paper,

Graphics, Setting, and Control. See the next section, The Windows Tabs, for details.

2-4 Using the Printer With Windows

Chapter 2

The Windows Tabs

The BJC-4400 Series Printer Driver for Windows has several tabs from which you can select your printing options and learn about your printer driver as well as your new printer.

General (Windows 98/95 only)

This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a

Windows application.)

Chapter 2

ADD COMMENTS

HERE

PRINT A

SEPARATOR

PAGE

PRINT A TEST PAGE

Details (Windows 98/95 only)

This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the

Properties dialog box from the Printers folder, not from within a

Windows application.)

SPECIFY SPOOL

SETTINGS

DEFINE THE

PRINTER’S PORT

SPECIFY THE

PRINTER DRIVER

SPECIFY TIMEOUT

SETTINGS

SPECIFY PORT

SETTINGS

Using the Printer With Windows 2-5

Paper

This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 98/95 and Windows 3.1.)

SPECIFY PAGE

ORIENTATION

SPECIFY SIZE

OF PAPER

SPECIFY

PAPER FEED

METHOD

SPECIFY TYPE

OF PAPER

Graphics

This tab allows you to specify print quality, color model, and print model. (The printing options on this tab are the same for both

Windows 98/95 and Windows 3.1. However, the Image Color

Matching feature is available in Windows 98/95 only.)

SPECIFY PRINT

QUALITY

SELECT A

COLOR MODEL

(BE SURE TO

SELECT PHOTO

COLOR WHEN

YOU INSTALL

THE OPTIONAL

BC-22e PHOTO

BJ CARTRIDGE)

SELECT A

PRINT MODEL

ENABLE OR

DISABLE IMAGE

COLOR MATCHING

(WINDOWS 98/95

ONLY)

ENABLE OR

DISABLE FINE

MODE

ENABLE OR

DISABLE IMAGE

OPTIMIZER

2-6 Using the Printer With Windows

Chapter 2

Chapter 2

Setting

This tab allows you to turn on or off the Setup Analyzer and

Cartridge Detection. It also allows you to save up to four custom print settings. (The printing options on this tab are the same for both Windows 98/95 and Windows 3.1.)

ENABLE OR

DISABLE SETUP

ANALYZER

ENABLE OR DISABLE

CARTRIDGE

DETECTION

SAVE YOUR

CUSTOM PRINT

SETTINGS

Control

This tab allows you to print test pages, turn the printer off, enable or disable the auto power on feature, clean the print head, or move the

BJ cartridge so you can change it. It also allows you to turn off the printer after a certain period of inactivity. (The printing options on this tab are the same for both Windows 98/95 and Windows 3.1.)

PERFORM

PRINTER TESTS

POWER OFF PRINTER

CLEAN THE PRINT HEAD

CHANGE THE

BJ CARTRIDGE

CONTROLS THE AUTO

POWER OFF FEATURE,

WHICH ALLOWS YOU TO

AUTOMATICALLY TURN

OFF THE PRINTER IF IT IS

IDLE FOR A SPECIFIED

PERIOD OF TIME; AFTER

CHANGING A SETTING, BE

SURE TO CLICK SET

Using the Printer With Windows 2-7

Specifying Your Printing Options on the Windows Tabs

Be sure to use your on-line help to find out about the settings available for each printing option.

❍ To move between the Windows tabs, click on any of the tabs.

❍ To save the settings and exit, click the OK button.

❍ To cancel your setting selections on a tab, click the Cancel button.

❍ To save your settings without exiting, click the Apply button.

❍ To access helpful information about the printer and the printer driver, click on the Help button.

Recommended Graphics Settings

You can select the following printing options from the Graphics tab to achieve the specified results.

2-8 Using the Printer With Windows

Chapter 2

To achieve

Driver settings

Print Quality

Fastest B&W output possible

Fast letter quality output

Fast B&W photograph Standard and and graphic output Fine On

360

×

360 dpi

High quality output

High and

Fine Off

720

×

360 dpi

High quality photograph and graphic output

Draft

180

×

180 dpi

Standard

360

×

360 dpi

Fast color output

Color output

High quality color output

High and

Fine On

720

×

360 dpi

Draft

180

×

180 dpi

Standard

360

×

360 dpi

High and

Fine On

720

×

360 dpi

Photo-realistic color printing

Standard

360

×

360 dpi

Color Model

Monochrome

Monochrome

Monochrome

Monochrome

Monochrome

Color

Color

Color

Photo Color

True photo quality printing

High

360

×

360 dpi

Photo Color

Results

Uses less ink. Output quality is draft.

Slightly slower than draft. Quality is standard.

Slower than B&W but better grayscale quality.

Produces highest resolution output.

Slower than Standard but optimizes B&W grayscale quality.

Uses less ink. Output quality is draft.

Fast color printing but quality is not optimized.

Uses Drop Modulation

Technology to optimize color print quality but the print speed is slower.

Produces photo-realistic color printing. (Requires

BC-22e Photo BJ Cartridge and High Resolution

Paper HR-101 or Glossy

Photo Paper GP-201.)

Uses Drop Modulation

Technology™ to produce true photo quality.

(Requires BC-22e Photo

BJ Cartridge and High

Resolution Paper HR-101 or Glossy Photo Paper

GP-201.)

Chapter 2

Using the Printer With Windows 2-9

Using the Setup Analyzer

The Setup Analyzer allows the printer driver to evaluate your choice of printing settings. On the Setting tab, you click on the green ✔ to enable the Setup Analyzer. Click on the red symbol to disable it.

When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.

If there are inconsistencies, a dialog box similar to this appears:

The inconsistencies appear with check boxes. You can use the dialog box buttons to select or deselect the inconsistencies and/or fix or ignore the inconsistencies.

2-10 Using the Printer With Windows

Chapter 2

Using Cartridge Detection

Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is not the correct choice to use with your Color

Model setting. To enable Cartridge Detection, which is located on the

Setting tab, click on the green ✔. Click on the red symbol to disable it.

If Cartridge Detection cannot detect the cartridge type, it advises you to check that your printer is on-line and that the cables are secure.

If you choose the Monochrome Color Model and you have a BC-21e

Color BJ Cartridge installed, you’ll see:

Performance Tip!

You now have a color cartridge installed in your printer. For faster printing speed, change the color cartridge to the monochrome cartridge.

Chapter 2

Using the Printer With Windows 2-11

Printing Speed Versus Color

The BJC-4400 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing with black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has to interpret, you can significantly decrease the time needed to translate the information. This will speed up the overall printing process.

For Quick Color Printing

In the BJC-4400 Series Printer Driver for Windows, choose the following settings. These selections allow the printer driver to interpret and translate 256 colors, which will increase your printing speed. However, your print quality will not be optimized.

❍ Media Type—Plain Paper

❍ Print Quality—Standard; Fine is off

❍ Color Model—Color

❍ Print Model—Custom

❍ Color Selection—Fast Color

For High Quality Color Printing

Select the settings shown below to allow the printer driver to interpret and translate up to 16.7 million colors. Keep in mind that your print speed will be slower than with other setting combinations.

❍ Print Quality—High; Fine mode is on

❍ Color Model—Color

❍ Print Model—Automatic

2-12 Using the Printer With Windows

Chapter 2

For Monochrome Printing

Use the BC-20 Black BJ Cartridge to optimize the printer’s performance when you are printing black text and graphics only.

In the BJC-4400 Series Printer Driver for Windows, choose the following settings to tell your printer to print using black ink only.

❍ Media Type—Plain Paper

❍ Print Quality—Standard

❍ Color Model—Monochrome

❍ Print Model—Automatic

Other Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

Turn off the Print Manager in the Windows Control Panel

(Windows 3.1 only)

This avoids the extra step of sending the print file to the Print

Manager and may increase your printing speed by as much as 25%, depending on the computer you are using.

Add a permanent swap file in Windows 3.1

Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB. The computer will be able to prepare the print file faster. See your

Windows documentation for instructions.

Avoid diffusion halftones

In the Custom Settings dialog box, choose Diffusion only when printing final output or photographic images. Choosing a Halftone setting of Fine allows documents to print as much as 20% faster because the computer does not need to compute to “best possible position” for each dot.

Avoid screen matched color

In the Custom Settings dialog box, avoid Match as the Color

Adjustment setting. The screen matching feature takes longer to process in the computer because it requires special information.

Chapter 2

Using the Printer With Windows 2-13

Avoid automatic settings

Although the automatic settings are easy to use, the computer must interpret the printed page. This takes more time than if you select each setting.

Free up your memory

Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background; this frees up more memory for Windows processing.

Use Monochrome when possible

If you will be printing text in black ink only, choose a Color

Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print quality when printing color.

Limit the number of colors on each page

The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down.

Use primary colors when printing presentation graphics

Use black, cyan, yellow, magenta, blue, green, and red when possible.

The computer will need to calculate and transfer less dot information.

Use the Draft print quality

The printer will need to image fewer dots.

Use Plain Paper as the Media Type

The print head will make only one pass for each printed line.

Use smaller graphics and more white space in your documents

The computer will be able to prepare the print file faster.

Add RAM to your computer

The computer will be able to prepare the print file faster.

Use a computer with a faster processor

The computer will be able to prepare the print file faster.

2-14 Using the Printer With Windows

Chapter 2

Chapter 3

Paper Handling

3

This chapter describes how to use the printer for all your printing operations. It includes:

❍ Selecting paper types

❍ Setting the paper thickness lever

❍ Summary of printer settings for various print media

❍ Automatically loading paper

❍ Manually feeding paper

❍ Printing on envelopes

❍ Using Canon’s Specialty Papers

To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time.

Paper Handling 3-1

Selecting Paper Types

One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper.

Your printer produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.

Plain Paper

The printer supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges.

Glossy Photo Paper

Canon Glossy Photo Paper GP-201 is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the

BC-21e Color or BC-22e Photo BJ Cartridge to produce photo-realistic prints from your printer. (In your printer driver, select Glossy Paper when you have Glossy Photo Paper loaded.)

Banner Paper

Canon’s Banner Paper is specifically designed for printing one continuous sheet in a banner format. The connected sheets are divided by a perforation. You can print from two to six sheets at one time.

3-2 Paper Handling

Chapter 3

Chapter 3

Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark, crisp black text. This paper works great for proposals, color presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the sheet. (In your printer driver, select Plain Paper when you load this paper.)

High Resolution Paper

The Canon High Resolution Paper HR-101 is designed to produce photo-realistic quality output with sharp and vivid graphics. For best results, use the optional BC-22e Photo BJ Cartridge to produce images comparable to your favorite photographs.

T-Shirt Transfers

Use Canon’s popular T-Shirt Transfers TR-101 to create and personalize

T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/ poly blend fabric. Your image is printed in mirror image (when you use

T-Shirt Transfer mode through the BJC-4400 Series Printer Driver) so when you iron it onto the T-shirt the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC-101. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper LC-301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides.

(In your printer driver, select Plain Paper when you load this paper.)

Fabric Sheets

Use Fabric Sheet FS-101 for Canon Bubble Jet printers to print pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets are 9.5

×

14 inches.

Transparencies

CF-102 Transparencies from Canon are recommended. These transparencies produce excellent contrast, sharpness, and color.

Paper Handling 3-3

Back Print Film

Canon Back Print Film BF-102 has been specially developed for Canon

Color Bubble Jet printers. The film is designed to deliver brilliant, highintensity color images suitable for business presentations, design work, or professional reports. Back print film is printed on the back (nonglossy) side of the film in mirror image and then viewed from the front or glossy side using a backlighting device.

High Gloss Film

The Canon High Gloss Film HG-101 features a bright white finish that lends striking visual power to charts, graphs, and photographic images.

Use this film to make your presentation materials and graphics look professional.

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If you are printing in an application outside Windows, your software application or printer driver must support mirror image printing in order to use Back Print Film or T-Shirt Transfers.

Paper Guidelines

When selecting or loading paper, please remember the following:

❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

❍ Use cut-sheet paper only. You cannot use multipart paper.

❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of graph paper.

❍ If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

❍ Do not use thicker paper than meets the specifications for this printer. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.

❍ When printing on legal size paper (or larger), do not extend the paper output tray.

3-4 Paper Handling

Chapter 3

Setting the Paper Thickness Lever

To ensure trouble-free paper handling, you’ll want to set the paper thickness lever before loading paper.

❍ Center for the BC-21e Color BJ Cartridge

❍ Left for the BC-20 Black BJ Cartridge

❍ Right for heavier-weight print media or envelopes

PAPER THICKNESS LEVER

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Be sure to check this lever when you change BJ cartridges, and before and after printing on heavier-weight print media or envelopes.

Chapter 3

Paper Handling 3-5

Printer Settings for Various Print Media

Media

Plain paper

Paper thickness lever

Paper output

Paper feed

BC-21e BC-20 guides Method Limit (Sheets)

Center Left Down Auto

Up

Approx. 100

(0.4

" or 10 mm stack)

1 Glossy Photo Paper

GP-201

Center

Banner Paper Right

Brilliant White Paper Center

Center

Left

High Resolution

Paper HR-101

T-Shirt Transfers

TR-101

Right

Right Greeting Cards

GC-101

Bubble Jet Paper

LC-301

Fabric sheet

FS-101

Transparencies

CF-102

Center

Right

Center

Left

Back Print Film

BF-102

High Gloss Film

HG-101

Other heavier-weight print media

Envelopes

Single

Stack

Center

Center

Right

Right

Right

Up

Down

Up

Down

Down

Down

Down

Down

Down

Down

Down

Down

Down

Auto or

Manual

Auto

Auto

Auto

Auto or

Manual

Manual

Auto

Auto or

Manual

Auto

Auto

Manual

Manual

Manual

Auto

1 (2 to 6)

Approx. 100

Approx. 80

(0.4" or 10 mm stack)

1

1

Approx. 100

(0.4" or 10 mm stack)

1

50

10

1

1

1

15

3-6 Paper Handling

Chapter 3

Loading Paper

You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot.

You can place approximately 100 sheets of plain paper (20 lb or

75 g / m

2

) in the sheet feeder at a time.

You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity). If you have trouble with special papers becoming skewed or feeding multiple sheets, do not stack them in the sheet feeder. Load them one sheet at a time.

Automatically Feeding Paper

Set the paper thickness lever.

❍ Center for the BC-21e Color BJ Cartridge.

❍ Left for the BC-20 Black BJ Cartridge.

PAPER THICKNESS LEVER

Chapter 3

Paper Handling 3-7

Pull the paper support up until it stops.

Pull out the paper output tray and its extension.

❍ For letter-size and A4-size paper, extend the paper output tray.

Fan the paper.

❍ For best results, fan the paper before loading it.

❍ Always fan a stack of paper along the edge that will feed into the printer first.

3-8 Paper Handling

Chapter 3

Slide the stack of paper into the sheet feeder until it stops.

❍ Align the edge of the paper with the right edge of the sheet feeder.

❍ Secure the stack with the paper guide.

Start your print operation.

❍ Make sure that the printer is turned on.

Chapter 3

Paper Handling 3-9

Auto Feed Guidelines

When automatically feeding stacks of paper, follow these guidelines:

❍ Do not open the front cover while printing. This may cause paper jams, smudges, or malfunctions.

❍ Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.

❍ If your printed page contains lots of graphics, the ink on the page may be damp due to the print density. Remove the page right away and allow the ink to dry.

❍ The capacity of the paper output tray is 20 sheets of paper. To reduce paper jams, remove paper from the output tray before the count reaches 20.

❍ If paper curls after printing, remove it immediately; otherwise, paper jams may occur.

❍ The platen (a roller on the inside of the printer) may become inked if you print data beyond the width of the page. If this happens, clean the platen with a soft cloth. (For details on cleaning the platen, see page 4-3.)

❍ Depending on the density of your printed pages, the ink may need time to dry. Within two to three seconds, the ink becomes smudge resistant. After drying for several minutes, the ink becomes water resistant.

3-10 Paper Handling

Chapter 3

❍ Do not try to load paper into the sheet feeder beyond the paper limit mark ( ) or the tab on the right side of the sheet feeder; stacking too much paper may cause paper feeding or printing problems.

TAB

Chapter 3

❍ Make sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sheet feeder.

NO GAP HERE

NO GAP HERE

Paper Handling 3-11

Manually Feeding Paper

You use the manual feed function when printing on heavier-weight print media (17 lb to 30 lb or 64 g / m 2 to 105 g / m 2 ).

Set the paper thickness lever.

❍ If you are manually feeding heavier-weight print media, set the paper thickness lever to the right.

Start your print operation.

❍ If you are using Windows, you must select Manual Feed in the BJC-4400 Series Printer Driver for the printer to accept manually fed paper.

3-12 Paper Handling

Chapter 3

Insert the single sheet.

❍ Slide the paper into the manual feed slot in the back of the printer.

❍ Align the sheet with the left edge of the manual feed slot.

❍ Hold the sheet for about two seconds until it feeds automatically.

❍ The printer will automatically load the paper into position.

After printing on thick paper or envelopes, set the paper thickness lever

(inside the printer) back to the left or center position before printing on other paper types.

Chapter 3

Paper Handling 3-13

Printing on Envelopes

You can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopes one at a time.

U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL.

The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.

❍ Envelopes with windows, holes, perforations, cutouts, and double flaps.

❍ Envelopes made with special coated paper or deeply embossed paper.

❍ Envelopes using peel-off sealing strips.

❍ Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stack envelopes in the sheet feeder. (You can also manually feed envelopes one at a time.)

Set the paper thickness lever.

❍ Make sure that the paper thickness lever is set to the right (A).

3-14 Paper Handling

Chapter 3

Make sure the paper support is raised, and the paper output tray is extended.

Prepare the envelopes.

❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp.

❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.

PRESS DOWN FIRMLY ON

THE EDGES OF THE FLAP

❍ Make sure any curls are removed from the flap of each envelope.

Chapter 3

Paper Handling 3-15

Insert the envelopes.

❍ Slide a stack of envelopes into the sheet feeder until it stops.

❍ Align the edge of the paper guide with the left edge of the stack of envelopes.

Start your print operation.

❍ Make sure the printer is on.

3-16 Paper Handling

Chapter 3

Using Canon’s Specialty Papers

This section provides guidelines for printing on Canon’s Specialty Papers and describes special procedures required for High Resolution Paper,

Fabric Sheets, and Banner Paper.

Specialty Paper Guidelines

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Be sure to read any instructions that come with your Canon Specialty

Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

Follow these guidelines:

❍ When automatically feeding transparencies or back print film, remove each sheet after it is delivered. Do not allow film sheets to stack up.

❍ Let the printed sheets of film or paper dry completely before storing them.

Media type

Canon Glossy Photo Paper GP-210

Canon Fabric Sheet FS-101

Canon CF-102 Transparencies

Canon Back Print Film BF-102

Drying time

10 minutes

1 hour

15 minutes

15 minutes

❍ When a sheet of film has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing it; this is recommended even if you place the sheets of film in a clear file or plastic holder.

Chapter 3

Paper Handling 3-17

❍ Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spotty printing.

❍ To avoid smudging caused by fingerprints, use a pair of thin cloth gloves while loading and handling the film.

❍ To avoid fading, do not expose the printed film to prolonged sunlight.

❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.

❍ Store unused film at temperatures between 59°F to 86°F (15°C to

30°C). The relative humidity should be between 10% and 70%.

Uncurling Back Print Film

If Back Print Film becomes curled, follow these steps to uncurl it:

Cover the non-glossy side of the film with a sheet of plain paper.

Roll the film and paper up in the direction opposite the curl.

❍ Do not roll the film too tight.

❍ The film and paper rolled together should be about one inch (2.5 cm) in diameter.

3-18 Paper Handling

Chapter 3

Keep the film rolled up for about five minutes.

❍ You may want to fasten the roll with a small piece of tape.

High Resolution Paper HR-101

Using the Printer’s Output Tray

The paper output tray on your printer is equipped with paper output guides. When using the BC-22e Photo BJ Cartridge to print on Canon’s

High Resolution Paper (HR-101), lift the paper output guides on both sides of the printer’s output tray:

Chapter 3

❍ Always lift both paper output guides.

❍ With the paper output guides up, the output tray holds 20 sheets.

❍ After using the BC-22e Photo BJ Cartridge to print on High

Resolution Paper, lower the paper output guides.

Paper Handling 3-19

Using the Cleaning Sheet

Canon’s High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output.

After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers; this will help prevent paper feed problems.

Set up the printer.

❍ Make sure the paper thickness lever is to the center.

❍ Make sure the paper support and paper output trays are extended.

3-20 Paper Handling

Chapter 3

Insert the cleaning sheet.

❍ Remove the two pieces of tape from the sheet.

❍ Insert the sheet with the sticky side out (toward you) and down (going into the sheet feeder).

❍ Adjust the paper guide to the edge of the cleaning sheet.

Press the

RESUME button.

❍ Make sure the printer is on.

❍ Press

RESUME

to advance the cleaning sheet into the printer.

❍ Press

RESUME

again to start cleaning.

❍ The printer feeds the sheet and then ejects it.

❍ Use a cleaning sheet once only.

Chapter 3

Paper Handling 3-21

Fabric Sheet FS-101

Fabric Sheet FS-101 for Canon printers comes with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with the printer.

Be sure to follow these guidelines.

❍ To avoid paper jams, smearing, and other problems, do not open the printer’s cover during printing.

❍ Use the fixing agent that comes with the Fabric Sheet FS-101.

❍ Do not touch newly printed fabric sheets until the ink is completely dry. This takes about one hour.

Printing on a Fabric Sheet

Set up the printer.

❍ Make sure the paper thickness lever is to the right position.

❍ Make sure the paper support and paper output tray are extended.

3-22 Paper Handling

Chapter 3

Insert the fabric sheet.

❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the sheet feeder).

❍ Adjust the paper guide to the edge of the fabric sheet.

❍ Do not attempt to load more than one sheet at a time.

Set up the

BJC-4400 Series

Printer Driver for

Windows.

❍ In the Paper tab, select A4 for the Paper Size and select

Fabric Sheet for the Print Media.

❍ In the Graphics tab, select High for the Print Quality. You may also want to select Fine mode.

❍ Start the print operation from your Windows application.

Chapter 3

Paper Handling 3-23

Dry and then wash the fabric sheet.

❍ Let the printed fabric sheet set for about one hour to allow the ink to completely dry.

❍ When dry, peel the film backing from the printed fabric sheet. Do not remove the film backing before printing.

❍ Wash the printed fabric sheet for about three minutes under lukewarm running water to remove extra ink.

❍ Hang the fabric sheet up to dry it again.

❍ Iron the dried fabric sheet with a clothes iron.

❍ See the booklet that comes with Fabric Sheet FS-101 for details on drying and washing.

Printing on Banner Paper

For best results, use Canon Banner Paper.

To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banners from 2 to 6 sheets in length.

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Always leave an extra sheet at the end of the banner—just in case the type runs over.

The shaded portions of the drawing below illustrate the maximum recommended printing area of banner paper.

3-24 Paper Handling

Chapter 3

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❍ Printing on banner paper requires quite a bit of ink. If you think your BJ cartridge may run out of ink, use a new BJ cartridge.

❍ For best print results on banner paper, use light design patterns.

❍ To prevent ink from running over the edges of the sheet, print within the margins shown in the previous illustration.

Set the paper thickness lever for banner paper

❍ Open the front cover. Use both hands to open the front cover.

❍ Set the paper thickness lever to the right.

❍ Close the front cover.

Cut the banner at a crease according to the length you need.

❍ The maximum length you can use is six sheets (66 inches or 1676 mm).

Chapter 3

❍ Always leave an extra sheet at the end of the banner—just in case the type runs over.

Paper Handling 3-25

Pull out the paper output tray and lift the paper output guides.

❍ Do not pull out the extension on the tray.

❍ Do not pull up the paper support.

Insert the banner paper.

❍ Align the first sheet of the paper with the right edge of the sheet feeder and slide it into the printer until it stops.

❍ Then adjust the paper guide to the edge of the paper.

❍ Do not allow the paper to hang over the edge of the desk or work table.

❍ Do not extend the paper support when loading banner paper.

TAB

TAB

3-26 Paper Handling

Chapter 3

Fold the banner paper.

❍ Gently fold the paper at the crease between the first and second sheet.

Make sure the paper exit area is clear.

❍ Clear space in front of the paper output slot of the printer for at least one sheet.

Chapter 3

Paper Handling 3-27

Set up your printer driver.

❍ Open the Windows application you are going to use to print. From the File menu, select Print. Then select your print options using the BJC-4400 Series Printer Driver for

Windows.

For the Paper Feed Method, select Automatic Feed.

For the Paper size, select Banner.

See your application software instructions for other options.

Start printing.

❍ Click OK or Print to start the print job.

❍ Do not allow the paper to hang over the edge of the desk or work table directly.

❍ Clear enough space in front of the printer for at least one sheet of paper to rest after printing.

3-28 Paper Handling

Chapter 3

Chapter 4

Maintaining the Printer

4

This chapter covers the care required for your printer. It includes:

❍ Printer guidelines

❍ Cleaning the printer

❍ Printing the test pages

❍ Cleaning the print head

❍ BJ cartridge guidelines

❍ Replacing the BJ cartridge

❍ Replacing a BJ tank in the BC-21e Color BJ Cartridge

❍ Storing a BJ cartridge

❍ Installing and Removing the Optional Color Image Scanner

Cartridge

❍ Transporting the printer

Maintaining the Printer 4-1

Printer Guidelines

Follow these guidelines to avoid damage to your printer and harm to you or others:

❍ Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight.

❍ Keep the front cover closed when printing.

❍ Do not set anything on top of the printer.

❍ Make sure the power is off any time you connect or disconnect the

AC adapter or interface cable.

❍ Do not unplug the AC adapter unnecessarily.

❍ Do not unplug the printer or turn off a power strip to which the printer is attached when the printer’s power is turned on. This may prevent the print head unit from returning to the home position on the right and being capped, which may cause the print head to dry out. This is critical. If left uncapped, the print head unit may clog and may need to be replaced.

❍ Do not move the mechanism that holds the BJ cartridge. Attempting to move the BJ cartridge holder may damage delicate mechanical parts.

4-2 Maintaining the Printer

BJ CARTRIDGE

HOLDER

Chapter 4

Cleaning the Printer

Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition.

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❍ Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC adapter also.

❍ Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners; doing so will damage the surface of the printer.

❍ When cleaning the printer, avoid the area near the print head on the

BJ cartridge. Do not touch the print head. Ink may leak out and cause stains.

Clean the printer regularly to avoid printing problems. Remove any ink mist or paper debris from the interior of the printer using a soft cloth moistened with water. Clean especially well around the platen area. If the rollers become dirty, you can clean them using a small soft brush.

PLATEN

ROLLERS

Clean the exterior of the printer with a soft cloth moistened with water. Clean away smudges and dust.

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Do not use paper products (such as paper towels or tissues) to clean the inside of the printer.

Chapter 4

Maintaining the Printer 4-3

Printing the Test Pages

You can print these test pages to check the operation of your printer and your print quality. If a test page indicates poor print quality, try cleaning the print head (see page 4-6). If necessary, replace the BJ cartridge.

Test A

This test prints a repeating pattern of characters.

Demonstration

This test prints a sample page describing the printer’s features.

BJC-4400

Color Bubble Jet Printer

4-4 Maintaining the Printer

Chapter 4

Nozzle Test

Use this test print to check that each print head nozzle is operating properly.

When the BC-21e Color BJ Cartridge is installed, the pattern includes all four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll notice that lines are missing between the colors. This is normal.

The following sample shows the Nozzle Test when the optional BC-20

Black BJ Cartridge is installed.

Printing the Test Pages From Windows

You use the Tests option on the Control tab in your BJC-4400 Series

Printer Driver for Windows to print a self test, demonstration page, or a nozzle test pattern.

Chapter 4

CLICK HERE

TO PRINT

Before selecting a Tests option, make sure paper is properly loaded in the sheet feeder (see Automatically Feeding Paper starting on page 3-7).

Click on the Tests option and then click on the Print button.

Maintaining the Printer 4-5

Printing the Test Pages Using the Operator Panel

To print a test page, make sure the printer is turned off and paper is loaded.

❍ Press and hold the

POWER

button until you hear the number of beeps that correspond to the test page you want to print.

Test page

Demonstration

Status Information

Test A

Nozzle Test

Number of beeps

1

2

3

4

❍ When you release the

POWER

button, the test page starts to print.

Cleaning the Print Head

Your printer is equipped with a print head cleaning function to ensure constant high quality printing.

Cleaning the Print Head From Windows

If you are using Windows, you can execute print head cleaning from the

Control sheet in the printer driver. Simply click on Clean Ink Head.

CLICK HERE

4-6 Maintaining the Printer

Chapter 4

Cleaning the Print Head Using the Operator Panel

If you want to clean the print head from the operator panel, follow these steps:

Make sure the printer is turned on.

❍ Make sure the green

POWER light is on.

Press and hold the

RESUME button for at least two seconds until the printer beeps twice.

❍ The

POWER light will blink for several seconds while the print head is being cleaned.

POWER LIGHT

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Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink.

❍ If you execute the print head cleaning while paper is manually loaded, the printer will eject the paper and then perform the cleaning.

Chapter 4

Maintaining the Printer 4-7

BJ Cartridge Guidelines

You can use these cartridges with the printer:

BC-21e Color BJ Cartridge

Contains the print head unit and two replaceable

BJ tanks—the BCI-21 Color BJ Tank contains color ink

(cyan, magenta, yellow) and the BCI-21 Black

BJ Tank contains black ink. You can replace the

BJ tanks without replacing the print head unit when you run out of ink.

BC-20 Black BJ Cartridge

Contains the print head unit and black ink only. Use this cartridge when you will be printing with black ink only. When you run out of ink, you replace the complete cartridge.

BC-22e Photo BJ Cartridge

Contains the print head unit and color and black inks. Use this cartridge when you want to produce photo-realistic color printing.

When used with Canon’s High Resolution Paper (HR-101) or Glossy

Photo Paper (GP-201), this ink produces images comparable to your favorite photographs. When you run out of ink, you replace the complete cartridge.

BC-29F Neon BJ Cartridge

Contains the print head unit and neon color and black inks. Use this cartridge when you want to add hot new colors to everything from your business graphs to stickers for your kids. These amazing bright fluorescent colors make your pictures, graphs, and fun images really stand out. When you run out of ink, you replace the complete cartridge.

The actual amount of ink that you use will vary depending on the print density of a page. If the majority of your output is graphics, you may need to change cartridges or tanks more often than when you are printing text only. See Appendix A, Specifications, for details on the life expectancy of the BJ cartridges.

4-8 Maintaining the Printer

Chapter 4

You may need to replace the BJ cartridge or a BJ tank when your printed output is not crisp and clear and there are gaps in the characters

(missing dots)—even after you have cleaned the print head at least five times.

If you are using the BC-21e Color BJ Cartridge and your output is blank, one of the BJ tanks is probably out of ink. See the instructions starting on page 4-18 for replacing a BJ tank.

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Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s

Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only

Canon BJ cartridges and BJ tanks.

Chapter 4

Maintaining the Printer 4-9

BJ Cartridge and BJ Tank Maintenance

The most important thing you can do to extend the life of your printer and to ensure optimum print quality is take care of the BJ cartridges.

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Spilled ink can stain any surface. Open BJ cartridges and BJ tanks carefully, and follow the guidelines presented here to protect against spilled ink.

❍ If you are using both the BC-21e Color BJ Cartridge and any other

BJ cartridges, make sure you store the cartridge not being used in the Ink Cartridge Storage Box.

❍ Keep BJ cartridges and BJ tanks in their sealed containers until you are ready to use them.

❍ Do not remove the BJ tanks from the BC-21e Color BJ Cartridge unnecessarily. This may cause the ink to clog.

❍ Make sure both BJ tanks are installed in the BC-21e Color

BJ Cartridge. Attempting to use the BC-21e Color BJ Cartridge with one BJ tank only may cause ink clogging.

❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children.

❍ Do not touch the print head area on the BJ cartridge. Ink may leak out and cause stains.

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Hold the BJ cartridge on the sides only. Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side. The metal area may become hot during printing.

HOLD

HERE

HOLD

HERE

DO NOT TOUCH

THIS AREA

Chapter 4

4-10 Maintaining the Printer

DO NOT TOUCH

THIS AREA

Replacing the BJ Cartridge

The following procedure describes how to replace the BC-21e Color

BJ Cartridge with the BC-20 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-21e and any of the other

BJ cartridges.

You only need to replace the BC-21e Color BJ Cartridge when the print head is damaged (or after printing approximately 2000 pages). If one of the BJ tanks (either color or black) in your BC-21e Color BJ Cartridge is out of ink, see the next section (page 4-18) for instructions on how to replace a BJ tank.

Before starting, make sure the printer’s power is on.

Open the front cover.

❍ Use both hands to grasp the sides of the cover and pull it toward you.

Chapter 4

Maintaining the Printer 4-11

Press the

CARTRIDGE button once.

❍ The printer beeps and moves the cartridge holder to the center of the printer.

❍ The

POWER light blinks while the cartridge holder is positioned in the center of the printer.

CARTRIDGE

BUTTON

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Do not attempt to move the cartridge holder manually. This may damage the printer.

Lift the green lock lever on the cartridge holder.

4-12 Maintaining the Printer

Chapter 4

Slide the

BJ cartridge out of the holder.

Store or dispose of the

BJ cartridge.

❍ If you are replacing an old BJ cartridge, dispose of the old cartridge properly.

❍ If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge

Storage Box.

Chapter 4

Maintaining the Printer 4-13

Take the new

BJ cartridge out of its protective packaging.

❍ Peel off the protective foil.

Remove the protective material from the

BJ cartridge.

❍ Lift off the cap from the print head and then remove the tape.

CAP TAPE

Slide the

BJ cartridge straight into the cartridge holder.

❍ Be careful not to touch the rollers with the print head.

❍ Make sure the cartridge is pressed against the back of the holder.

4-14 Maintaining the Printer

Chapter 4

Press the lock lever down completely; do not use excessive force.

❍ Make sure the marks on the lever and the cartridge holder align.

❍ The BJ cartridge is now positioned and locked.

LOCK LEVER

C

Do not manually move the mechanism that houses the

BJ cartridge. Attempting to move the BJ cartridge holder will damage the printer.

Chapter 4

BJ CARTRIDGE

HOLDER

Maintaining the Printer 4-15

Set the paper thickness lever.

❍ If you installed the BC-20 Black BJ Cartridge, set the paper thickness lever to the left.

❍ If you installed the BC-21e Color BJ Cartridge, set the paper thickness lever to the center.

4-16 Maintaining the Printer

Chapter 4

Press the

CARTRIDGE button.

❍ The printer beeps and moves the cartridge holder to the home position on the right side of the printer.

❍ The printer cleans the print head automatically.

CARTRIDGE

BUTTON

Close the front cover.

C

Whenever you turn off the printer, the BJ cartridge moves to the home

position on the right and caps itself. If you unplug the printer while it is printing (or if you turn off a power strip to which the printer is connected), or if you manually move the cartridge holder from the home position, the BJ cartridge will not be capped and it may dry out.

If you installed a new BJ cartridge, the printer automatically cleans the print head. If you need to initiate the print head cleaning, see page 4-6.

Chapter 4

Maintaining the Printer 4-17

Replacing a BJ Tank in the BC-21e

Color BJ Cartridge

If you perform a print operation correctly but the output is blank, a

BJ tank may be out of ink. Perform the print head cleaning at least five times. If the output is still blank, replace the empty BJ tank in the

BC-21e Color BJ Cartridge.

Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure the printer’s power is on.

Open the front cover.

❍ Use both hands to grasp the sides of the cover and pull it forward.

Press the

CARTRIDGE button once.

❍ The printer beeps and moves the cartridge holder to the center of the printer.

❍ The

POWER light blinks while the cartridge holder is positioned to the center of the printer.

CARTRIDGE

BUTTON

4-18 Maintaining the Printer

Chapter 4

Remove the empty BJ tank.

❍ The color BJ tank is on the left; the black BJ tank is on the right.

❍ Grasp the tab on the top of the tank and pull forward to release the BJ tank.

❍ Then lift the BJ tank up and out of the BJ cartridge unit.

❍ Dispose of the BJ tank properly. You may want to place it in a plastic bag to keep from spilling any residual ink.

Take the new

BJ tank out of its packaging.

❍ Then remove the protective cap.

Chapter 4

Maintaining the Printer 4-19

Slide the new

BJ tank into the empty slot on the

BJ cartridge.

Press firmly on the tab on the top of the

BJ tank until it snaps into place.

4-20 Maintaining the Printer

Chapter 4

Make sure each BJ tank is correctly seated in its respective slot.

❍ If you are replacing both tanks, repeat steps 3 through 6 for the other BJ tank.

Press the

CARTRIDGE button.

❍ The printer beeps and moves the cartridge holder to the home position on the right of the printer.

❍ The printer automatically cleans the print head unit.

CARTRIDGE

BUTTON

Close the printer’s front cover.

❍ Use both hands to lift the cover into place and press firmly to close it.

Chapter 4

Maintaining the Printer 4-21

Storing a BJ Cartridge

Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging.

Open the

Ink Cartridge

Storage Box.

❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place.

Carefully set the cartridge in the storage box.

❍ You must insert the cartridge correctly or the storage box will not close.

❍ The protective cap must be removed from the cartridge before you set it in the storage box.

4-22 Maintaining the Printer

Chapter 4

Close the storage box.

❍ Be sure the lid snaps closed.

N

Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing it).

If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the containers.

Chapter 4

Maintaining the Printer 4-23

Installing and Removing the Optional Color

Image Scanner Cartridge

You can easily convert your printer into a color scanner by installing the optional IS-22 Color Image Scanner Cartridge. This section describes how to install and remove the Color Image Scanner Cartridge. For details on operating the printer as a scanner, see the IS-22 Color Image

Scanner Cartridge User’s Manual that comes with the scanner cartridge package.

CONTACT TERMINALS

SCANNING

HEAD

C

Do not touch the contact terminals or the scanning head.

Installing the Color Image Scanner Cartridge

Remove the

BJ Cartridge.

❍ Open the front cover and press the

CARTRIDGE

button.

The printer beeps once, the

POWER light starts flashing, and the cartridge holder moves to the center of the printer.

❍ Lift the green lock lever.

❍ Slide the BJ cartridge out of the cartridge holder.

❍ Store the BJ cartridge in an Ink Cartridge Storage Box

(see page 4-22 for details).

4-24 Maintaining the Printer

Chapter 4

Remove the scanner cartridge from its packaging.

❍ Handle the scanner cartridge carefully.

❍ Do not touch the scanning head area.

Insert the scanner cartridge.

❍ Hold the scanner cartridge by the ridges on either side of the cartridge.

❍ Match the groove on the scanner cartridge with the guide on the cartridge holder.

❍ Slide the scanner cartridge into the holder and hold it in position.

GROOVE

Chapter 4

Maintaining the Printer 4-25

Lower the lock lever.

❍ Slowly press the lock lever down completely until the mark on the lever is aligned with the mark on the cartridge holder.

Set the paper thickness lever to the center.

4-26 Maintaining the Printer

Chapter 4

Press the

CARTRIDGE button once and close the front cover.

❍ The cartridge holder moves to the home position on the right.

CARTRIDGE

BUTTON

Removing the Color Image Scanner Cartridge

C

Always remove the Color Image Scanner Cartridge as soon as you are finished scanning pictures and replace it with a BJ cartridge. Do not leave the Color Image Scanner Cartridge in the printer.

Remove the scanner cartridge just as you would a BJ cartridge. (See step 1 on page 4-24 for details.)

Store the scanner cartridge in the soft plastic case provided with the cartridge. Only store the Color Image Scanner Cartridge in this case.

Chapter 4

Maintaining the Printer 4-27

C

Never store the IS-22 Color Image Scanner Cartridge in an Ink

Cartridge Storage Box that has been used for a BJ cartridge. The pad in the storage box where the head of a BJ cartridge rests is covered with ink that will damage the scanning head of the IS-22 Color Image Scanner

Cartridge.

Be sure to replace the BJ cartridge in the printer after you remove the scanner cartridge.

Transporting the Printer

N

While your printer is small and compact, it is not a portable printer and you need to take care when transporting it. The printer’s components, such as the sheet feeder, may become damaged if subjected to severe vibration during transportation. Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly.

If you plan to move the printer from one location to another, or if you want to store it, follow these steps.

Turn off the printer’s power.

❍ Make sure the print head is in the home position.

❍ Remove any paper from the sheet feeder.

❍ Detach the interface cable.

❍ Unplug the AC adapter but do not remove it from the printer.

4-28 Maintaining the Printer

Chapter 4

Open the front cover.

❍ Tape the BJ cartridge to the side of the printer.

TAPE

Close the front cover.

❍ Return the paper support and paper output tray to their original positions.

Chapter 4

Maintaining the Printer 4-29

Repack the printer in its original packing materials.

Do not remove the BJ cartridge from the printer

or ship a BJ cartridge or an ink tank from which you

have removed the protective cap. An opened

BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out. Also, if you do not tape the BJ cartridge to the side of the printer, ink may spill into the printer.

4-30 Maintaining the Printer

Chapter 4

Troubleshooting

5

Due to today’s rapidly changing computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best way to find current information is through our on-line support services and through our

Fax Retrieval System. On-line services include the World Wide Web and our BBS.

This chapter contains very basic information to help you solve printer problems. It covers a few basic problems and describes how to clear a paper jam. For complete problem solving information, be sure to use our support services.

See Canon Customer Care Center in Chapter 1 (page 1-5) for details on

Canon’s customer technical support options.

Chapter 5

Troubleshooting 5-1

Identifying Your Printer Problem

Before contacting Canon, identify your printer problem and make sure you have the following information:

❍ Product name

❍ Serial number

❍ Place of purchase

❍ Nature of problem

❍ Steps you have taken to solve the problem and the results

The serial number is located on the label on the back of the printer:

N

Attempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details.

5-2 Troubleshooting

Chapter 5

General Problems

If the printer does not print

Check all your cable connections

Check your printer driver setup

Check your computer configuration

Check your BJ cartridge and BJ tanks

If your print quality is not satisfactory

Clean the print head

Clean the print head five times

Replace the BJ cartridge

If colors are missing

Perform a Nozzle Test (see page 4-5)

Clean the print head (see page 4-6)

If necessary, replace the BJ cartridge (see page 4-11)

If you want to print from an MS-DOS application that does not have a selection for your printer

Select the Epson LQ-2550 or the IBM Proprinter X24E

Chapter 5

Troubleshooting 5-3

Clearing Paper Jams

When a paper jam occurs, the

POWER light turns orange and the printer goes off-line.

Press the

POWER button.

❍ Turn off the printer.

Gently pull the paper out with one hand while holding down the printer with the other hand.

❍ If the paper tears off inside the printer, open the front cover and remove the paper left inside the printer.

Press the POWER button to turn the printer back on.

❍ The

POWER light comes on and the print head moves to the home position.

❍ The printer is now ready for printing.

N

If you are printing high density graphics when a paper jam occurs, feed at least two sheets of paper through the printer to clean the rollers.

5-4 Troubleshooting

Chapter 5

Specifications

A

Printing Specifications

Printing Method

Bubble Jet ink on-demand

Paper Handling

Automatic feed

Manual feed

Sheet Feeder Capacity – Auto Feed Only

Maximum thickness of stacked paper: 0.4 inches (10 mm)

Plain paper

(20 lb or 75 g/m

2

)

Glossy photo paper

Banner paper

Brilliant white paper

High resolution paper

T-shirt transfers

Bubble Jet paper

Fabric sheets

Transparencies

Back print film

Envelopes

Approx. 100 sheets (0.4" stack)

1 sheet

1 sheet (2 to 6 long)

Approx. 100 sheets (0.4" stack)

Approx. 80 sheets (0.4" stack)

1 sheet

Approx. 100 sheets (0.4" stack)

1 sheet

50 sheets

10 sheets

15 envelopes (U.S. Commercial number 10 or European DL)

Paper Size

in

×

14 in

A5 mm

148

×

210 mm

B5

Banner

182

×

257 mm

8.5 in

×

11 in sheets; maximum length 66 in (1676 mm)

U.S. Commercial number 10 envelope 9.5 in

×

4.1 in

European DL envelope 220 mm

×

110 mm

Appendix A

Specifications A-1

Paper Type

Glossy photo paper

Banner paper

Brilliant white paper

High resolution paper

T-shirt transfers

Greeting cards

Bubble Jet paper

Fabric sheets

Transparencies

Back print film

High gloss film

Envelopes

Recommended

Canon Glossy Photo Paper GP-201

Canon Banner Paper

Canon Brilliant White Paper

Canon High Resolution Paper HR-101

Canon T-Shirt Transfers TR-101

Canon Greeting Cards GC-101

Canon Bubble Jet Paper (water-resistant)

LC-301

Fabric Sheet FS-101 for Canon Bubble

Jet printers

Canon CF-102 Transparencies

Canon Back Print Film BF-102

Canon High Gloss Film HG-101

Commercial number 10 or European DL

Paper Weight

17 to 30 lb (64 to 105 g/m

2

)

Print Speed

BC-21e Color BJ

Cartridge

Draft mode—up to 2.5 ppm

Standard mode—up to 1.4 ppm

Fine mode—up to 0.23 ppm

BC-20 Black

BJ Cartridge

Resolution

Color

Black

Draft mode—up to 6.5 ppm

Standard mode—up to 3.6 ppm

Print Width

Maximum 8 inches

Line Feed Speed

Approximately 150 ms/line at 2/6-inch line feeds

720

×

360 dpi

720

×

360 dpi (with Smoothing)

A-2 Specifications

Appendix A

Printable Area—Papers

The shaded portion in the following figure shows the printing area for paper. The table lists the minimum margins.

All Except Fabric Sheet Fabric Sheet

Margin Inches mm

T

B

L

R

0.25

0.25

0.12

0.65

6.4

6.4

3.0

16.5

Margin Inches mm

T

B

L

R

0.25

1.35

1.62

1.10

6.4

34.4

41.1

27.9

Printable Area—Envelopes

The shaded portion in the following figure shows the printing area for a

COM10 envelope. The table lists the minimum margins.

Appendix A

Margin Inches mm

T

B

L

R

0.25

1.25

0.12

0.65

6.4

31.7

3.0

16.5

Specifications A-3

BJ Cartridges

BC-21e Color BJ Cartridge

Print head

Print head life

64 nozzles for black

24 nozzles for each color (cyan, magenta, yellow)

Approximately 2,000 color pages at 30% coverage

BJ tanks

Ink color

BJ tank yield

BCI-21 Color

BCI-21 Black

BCI-21 Color (cyan, yellow, magenta)

BCI-21 Black

Black, cyan, yellow, magenta

Approx. 100 pages at 7.5% coverage

Approx. 225 pages at 5% coverage

BC-20 Black BJ Cartridge

Print head

Ink color

Cartridge yield

128 nozzles

Black

Approx. 900 text pages at 5% coverage

BC-22e Photo BJ Cartridge

Print head

Ink color

Cartridge yield

64 nozzles for black

24 nozzles for color

Black, cyan, magenta, yellow

Approximately 50 pages at

7.5% coverage for each color

A-4 Specifications

Appendix A

General

Interface

IEEE 1284 compatible parallel interface

Acoustic Noise Level

Approx. 45 dB(A) per ISO 9296

Operating Environment

Temperature

Humidity

41° F to 95° F (5° C to 35° C)

10% to 90% RH (no condensation)

Storing Environment

Temperature

Humidity

Power Source

USA/Canada

32° F to 95° F (0° C to 35° C)

5% to 95% RH (no condensation)

AC 120 V 60 Hz

Power Consumption

4 watts maximum nonprinting

30 watts maximum printing

Dimensions

15.1 in (383 mm) W

×

9.1 in (232 mm) D

×

8.0 in (203 mm) H

Weight

Approx. 7.7 lb (3.5 kg)

Optional IS-22 Color Image Scanner Cartridge

Paper Handling

Sheetfed

Resolution

360 dpi, 8 bit

Appendix A

Specifications A-5

A-6 Specifications

Appendix A

Glossary

G

Glossary

Automatic feed

Refers to one way in which paper can be fed into the printer when the sheet feeder is used.

BJ cartridge

The printing mechanism that contains the print head unit and BJ tanks.

BJ tank

The special type of ink container housed by the BJ cartridge. The

BC-21e Color BJ Cartridge contains two BJ tanks: one color (which includes cyan, yellow, magenta) and one black.

Bubble Jet printer

An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.

CMYK

Acronym for cyan, magenta, yellow, and black; the four colors used in the standard color model of the printing industry. Refers to a method of specifying color using CMYK color values. (K is used for black because

B is used to represent blue in RGB.)

Composite black

The black color formed by mixing cyan, magenta, and yellow ink so that they appear almost black on a printout.

cpi

Characters per inch. A unit of measurement relevant to a fixed-space font. Because all characters have the same width, you can calculate the number of characters printed per inch.

cpl

Characters per line. A unit of measurement that indicates the number of characters printed per line.

cps

Characters per second. A unit of measurement that indicates the printer’s speed.

G-1

G-2

dB(A)

Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the printer), adjusted for background noise.

dpi

Dots per inch. A unit of measurement for indicating a printer’s resolution. Your printer can produce a resolution up to 720

×

360 dpi.

Font

A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12-point, Courier bold.

Form feed

A printer function that automatically ejects the current page and advances the printer to the top of the next page.

Grayscale

Representing color in black and white as a result of different intensities of color. Different colors and intensities of colors appear as different shades of gray.

Halftone

Using this method, the printer produces shades of gray or of colors by mapping dots to be printed. For color printing, different colored dots of ink are placed closely together to create illusions of other colors.

Hue

A color in the color spectrum. Examples are red, green, and violet.

Ink Cartridge Storage Box

A box for storing a BJ cartridge. A BJ cartridge removed from the printer must be stored inside this storage box to prevent the print head of the cartridge from drying and clogging.

Intensity

The amount of color. More intense or more saturated colors are more pure. Less intense or less saturated colors are less vivid.

Interface

The connection between two devices that makes it possible for them to communicate with each other. This printer features a parallel interface, which makes it compatible with IBM and similar personal computers.

Landscape orientation

Refers to printing across the length of the page (as opposed to portrait orientation printing across the width of the page). The term landscape is derived from pictures of the landscape, which are usually horizontal in format.

Glossary

Glossary

lpi

Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi.

Manual feed

A method of feeding paper to the printer one sheet at a time.

Noise level

See dB(A).

Page orientation

Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation.

Paper thickness lever

The green lever located inside the printer, which you adjust as necessary to accommodate different BJ Cartridges, paper thicknesses, and graphics densities.

Parallel interface

An interface that transmits multiple bits simultaneously (usually in onebyte segments). Your printer has a built-in, Centronics-type parallel interface with bidirectional capability. See also Interface.

Pitch

Refers to the number of characters per inch that can be composed using a fixed space font.

Platen

Printer component that holds the paper in position during ink transfer.

Point size

Character height is defined in points; one point is 1/72 inch. For instance, this text is printed using a 10-point font.

Portrait orientation

Refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page.

Print head

The printing mechanism that contains print nozzles and ejects the ink for printing.

Print head capping

An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust.

G-3

G-4

Printable area

The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used.

Printer driver

Software that sends printing instructions to a printer. The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes.

RAM

Random Access Memory. Printer memory that is used for temporary storage of information you want to print and downloaded fonts.

Resolution

The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs.

Resolution values are represented by horizontal data and vertical data, for example, 360

×

360 dpi. This printer can produce output with resolutions up to 720

×

360 dpi precision.

RGB

An acronym for Red, Green, and Blue; the three primary colors used in the additive process to form a wide spectrum of colors.

Smoothing mode

A printer mode that refines your printout by polishing away jagged edges and ragged stair-stepping curves of characters and graphics.

Subtractive colors

The three primary colors (cyan, yellow, and magenta); when combined through a subtractive process give a spectrum of colors.

True black

Contrary to composite black, true black color on a printout is obtained with the use of black ink.

TrueType font

The scalable font technology built into Microsoft Windows 3.1. It offers you the same font images both on computer displays and printer outputs.

Glossary

Index

I

A

AC adapter: 4-2

Accessories: 1-2–3

Acoustic noise level: A-5

Authorized Service Facility (ASF): 1-6

Auto feed guidelines: 3-10–11

Auto power: 2-7

Automatically feeding paper: 3-7–11

B

Back Print Film BF-102: 1-4, 3-4,

3-6, 3-17 uncurling: 3-18–19

Banner Paper: 1-4, 3-2, 3-6, 3-24–28

BC-20 Black BJ Cartridge: 1-2, 3-5,

3-7, 4-5, 4-8–9, 4-11, 4-16, A-2, A-4

BC-21e Color BJ Cartridge: 1-2, 3-2,

3-5, 3-7, 4-5, 4-8–11, 4-16, 4-18,

A-2, A-4

BC-22e Photo BJ Cartridge: 1-2–3,

3-2–3, 3-19, 4-8–9, A-4

Photo Kit: 1-3

BC-29F Neon BJ Cartridge: 1-2, 4-8–9

BCI-21 BJ tanks: 1-2, 4-9–10, 4-18–21

BJ cartridge(s): 1-2–3, 4-2, 5-3 change: 2-7 guidelines: 4-8–9 holder: 4-12, 4-15 maintenance: 4-10 replacing: 4-11–17 specifications: A-4 storing: 4-22–23

Index

BJ tanks: 1-2, 4-9 maintenance: 4-10 replacing: 4-18–21

BJC-4400 Printer Driver: 2-1 installing: See Quick Start Guide

Brilliant White Paper: 3-3

Bubble Jet Paper LC-301: 1-4, 3-3, 3-6

Bulletin board service (BBS): 1-5, 5-1

C

Canon accessories: 1-2–4

Authorized Service Facility: 1-6

Canada: 1-5

Customer Care Center: 1-5

Fax Retrieval System: 1-5, 5-1 help: 1-5, 5-1

Referral Service: 1-2

Specialty Papers: 1-4, 3-17–28 supplies: 1-2–4 support services: 1-5, 5-1 warranty: 1-6, 5-2

Web site: 1-5

CARTRIDGE

button: 4-12, 4-17–18,

4-21, 4-24

Cartridge detection: 2-7, 2-11

Change, BJ cartridge: 2-7

Cleaning print head: 2-7, 4-6–7, 5-3 printer: 4-3

Cleaning sheet, High Resolution

Paper: 3-20–21

Clearing, paper jams: 5-4

Color Image Scanner Cartridge: 1-4,

4-24–28, A-5

I-1

Color model: 2-6, 2-9

Colors, missing: 5-3

COM10 envelopes: 3-14, A-3

Control tab: 2-7

Custom print settings: 2-7

Customer Care Center: 1-5

D

Demonstration, test page: 4-4

Details tab: 2-5

Diffusion halftones: 2-13

Dimensions, printer: A-5

DL envelopes: 3-14

Document, printing: 2-2

Driver settings: 2-9

Drop Modulation Technology: 2-9

Drying time: 3-17

E

Envelopes: 3-6

DL size: 3-14 printable area: A-3 printing: 3-14–16

US COM10: 3-14, A-3

Environment: A-5

F

Fabric Sheet FS-101: 1-4, 3-3, 3-6, 3-17,

3-22–24

Fax Retrieval System: 1-5, 5-1

FCC Regulations: FCC-1

Feeding paper automatically: 3-7–11 manually: 3-12–13

Fine mode: 2-6, 2-9

I-2

G

General tab, Windows 95: 2-5

Getting help: 1-5

Glossary: G-1–4

Glossy Photo Paper GP-201: 1-4, 3-2,

3-6, 3-17

Graphics settings, recommended: 2-8–9 tab: 2-6

Greeting Cards GC-101: 1-4, 3-3, 3-6

Guidelines auto feed: 3-10–11

BJ cartridge: 4-8–9 paper: 3-4 printer: 4-2

Specialty Papers: 3-17–19

H

Heavier-weight print media: 3-5–6,

3-12

High Gloss Film HG-101: 1-4, 3-4, 3-6

High quality color printing: 2-9, 2-12

High Resolution Paper HR-101: 1-3–4,

3-3, 3-6, 3-19–21

Home position, BJ cartridge: 4-2, 4-17

I

Identifying, printer problem: 5-2

Image color matching: 2-6

Image optimizer: 2-6

Improving, print speed: 2-12–14

Ink Cartridge Storage Box: 1-3, 4-13,

4-22–23, 4-27–28

Installing, printer driver: 2-1

See Quick Start Guide

Interface: A-5

Internet: 1-5, 5-1

IS-22 Color Image Scanner Cartridge:

1-4, 4-24–28, A-5

Index

L

Legal size paper: 3-4

Limit mark: 3-11

Line feed speed: A-2

Loading paper: 3-7–13

Lock lever: 4-12, 4-15

M

Maintaining

BJ cartridges and BJ tanks: 4-10 printer: 4-1–30

Manually feeding paper: 3-12–13

Memory: 2-14

Monochrome printing: 2-9, 2-13–14

MS-DOS users: 5-3

N

Nozzle test: 4-5

O

On-line help: 2-3, 2-8 support services: 1-5, 5-1

Operating environment: A-5

Operator panel cleaning print head: 4-7 printing test pages: 4-6

Optical head: 1-4

Optimum printing: 4-9

Output tray: 3-4, 3-8, 3-10, 3-15, 3-19

P

Page orientation: 2-6

Paper guidelines: 3-4 handling: 3-1–28, A-1 loading: 3-7–13 printable area: A-3 size: 2-6, A-1 weight: A-2

Paper feed limit: 3-6 method: 3-6

Paper jams, clearing: 5-4

Paper output tray: 3-4, 3-8, 3-10,

3-15, 3-19

Paper support: 3-8, 3-15

Paper tab: 2-6

Paper thickness lever: 3-5–7, 3-12,

3-14, 3-20, 3-22, 3-25, 4-16

Paper types: 2-6, A-2 selecting: 3-2–4

Permanent swap file: 2-13

Plain paper: 3-2, 3-6

Platen, cleaning: 4-3

Power consumption: A-5 off: 2-7 source: A-5

Primary colors: 2-14

Print head, cleaning: 4-6–7 operator panel: 4-7

Windows: 4-6

Index

I-3

Print Manager: 2-13

Print media, printer settings: 3-6

Print model: 2-6

Print quality: 2-6, 2-9 not satisfactory: 5-3

Print speed: A-2 improving: 2-12–14

Print width: A-2

Printable area envelopes: A-3

Fabric Sheet: A-3 papers: A-3

Printer cleaning: 4-3 dimensions: A-5 does not print: 5-3 guidelines: 4-2 maintaining: 4-1–30 problem, identifying: 5-2 servicing: 1-6 settings: 3-6 specifications: A-1–5 tests: 2-7 transporting: 4-28–30 unpacking: See Quick Start Guide weight: A-5

Printer driver: 5-3 installing: 2-1

Windows 3.1: 2-4

Windows 95: 2-3

See also Quick Start Guide

Printer Properties dialog box: 2-3

Printer setup

Windows 3.1: 2-4

Windows 95: 2-3

Printing a document: 2-2 envelopes: 3-14–16 method: A-1 specifications: A-1–3 speed, versus color: 2-12–14 test pages: 4-4–6

I-4

Printing options specifying: 2-8

Windows 3.1: 2-4

Q

Quick color printing: 2-9, 2-12

R

RAM: 2-14

Recommended paper types: A-2

Replacing

BJ cartridge: 4-11–17

BJ tank: 4-18–21

Resolution: 2-9, A-2

Rollers, cleaning: 4-3

S

SB-21 Ink Cartridge Storage Box: 1-3,

4-13, 4-22–23, 4-27–28

Scanner cartridge: 1-4, 4-24–28, A-5

Scanning head: 4-24

Screen matched color: 2-13

Serial number: 5-2

Servicing, the printer: 1-6

Setting tab: 2-7

Setup analyzer: 2-7, 2-10

Sheet feeder: 3-7, 3-9, 3-14 capacity: A-1

Specialty Papers, Canon: 1-4,

3-17–28, A-2

Specifications: A-1–5

Storing

BJ cartridge: 4-22–23 environment: A-5

Supplies: 1-2–4

Index

T

T-Shirt Transfers TR-101: 1-4, 3-3, 3-6

Test pages, printing: 4-4–6

Toshiba laptop: 5-5–6

Transparencies CF-102: 1-4, 3-3, 3-6,

3-17

Transporting, printer: 4-28–30

Troubleshooting: 5-1–8

U

US Commercial number 10 envelopes: 3-14, A-3

W

Warranty: 1-6, 4-9, 5-2

Weight, printer: A-5

Windows: 2-1–14 cleaning print head: 4-7 printing test pages: 4-5 tabs: 2-5–11

Windows 3.1

printer setup: 2-4 printing options: 2-4

Windows 98/95 printer driver: 2-3 printer setup: 2-3

World Wide Web: 1-5, 5-1

Index

I-5

I-6

Index

FCC Regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

❍ Reorient or relocate the receiving antenna.

❍ Increase the separation between the equipment and receiver.

❍ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

❍ Consult the dealer or an experienced radio/TV technician for help.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Use of shielded cable is required to comply with Class B limits in

Subpart B of Part 15 of FCC Rules.

Canadian Radio Interference Regulations

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the

Industry and Science Canada.

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques,” NMB-003

édictée par l’Industrie et Sciences Canada.

FCC Regulations

FCC-1

FCC-2

FCC Regulations

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