USB 3.0 to DVI-I & HDMI Adapter CSV
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USB 3.0 to DVI-I & HDMI Adapter
CSV-2320HD
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USER’S MANUAL
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Table of contents
Safety instructions
Copyright
Trademarks
Introduction
Features
Application
Package contents
System requirement
Parts and connection
- Parts
- Connection
Installation
- For Windows® 7/ Windows® 8 users
- For Windows® Vista users
- For Windows® XP users
Using the adapter
- Utility settings
- Windows system configuration
- Windows shortcut
Advanced operations
- Advanced settings
- Adjust the resolution
- Using multiple adapters
- Disconnect the adapter
Uninstall the adapter and driver
Troubleshooting
Specifications
Regulatory compliance
- FCC conditions
- CE
- WEEE information
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This manual is designed for use with the USB 3.0 DVI-I & HDMI Graphics
Adapter. Information in this document has been carefully checked
for accuracy; however, no guarantee is given to the correctness of
the contents. The information in this document is subject to change
without notice. The manufacturer does not make any representations
or warranties (implied or otherwise) regarding the accuracy and
completeness of this document and shall in no event be liable for
any loss of profit or any commercial damage, including but not
limited to special, incidental, consequential, or other damage.
Before attempting to connect, operate or adjust this product, please
save and read the User's Manual completely. The style of the
product shown in this User's Manual may be different from the actual
unit due to various models.
Safety instructions
Always read the safety instructions carefully:
■ Keep this User’s Manual for future reference
■ Keep this equipment away from humidity
■ If any of the following situation arises, get the equipment
checked by a service technician:
• The equipment has been exposed to moisture.
• The equipment has been dropped and damaged.
• The equipment has obvious sign of breakage.
• The equipment has not been working well or cannot get
it to work according to the User’s Manual.
Page 3 of 40
Copyright
This document contains proprietary information protected
by copyright. All right are reserved. No part of this manual
may be reproduced by any mechanical, electronic or other
means, in any form, without prior written permission of the
manufacturer.
Trademarks
All trademarks and registered trademarks are the property
of their respective owners or companies.
Introduction
The USB 3.0 Display Adapter is a device which enables
connection to second display device to a computer using
USB 3.0 port. With this convenient design, it can connect up
to 6 display devices to a computer without installing extra
video cards. Once the driver has been installed, the USB attached
monitor will be enabled immediately. No function
key on the adapter and there is no need to reboot the
operating system after unplugging the USB adapter.
System performance is an important issue when using
multiple monitors. Another benefit of this adapter is that it
occupies little computer resource; ensuring users get quality
display without comprising computer performance.
Page 4 of 40
Features
■ Add-on monitor, LCD or projector through a single USB
3.0 port hot-plug; add or remove monitor without system
reboot
■ Supports High Resolution up to 2048x1152
■ Video streaming is supported up to 1080p
■ Extend and Mirror mode support.
■ Resumes from hibernation and suspend modes
■ Connect up to 6 monitors simultaneously
Application
Office workstation
■ View your large spreadsheets across two screens with
display continuity
■ Multitask more effectively without overlapping windows
■ Edit on one screen while surfing the Internet information
on the other
On the road
■ Do multiple screen presentations without bringing
another computer
■ Easily provide multiple screen exhibitions in a trade
show
Graphics workstation
■ Use second display for palettes/tools
■ Get a panoramic view of large documents
Page 5 of 40
Editing workstation
■ Type documents on one screen while viewing reference
material on the other
■ Compare two documents simultaneously across two
screens
Financial analysis
■ Have one monitor per data stream
■ View charts and live data at the same time
Entertainment
■ View videos/TV on one screen and reviews on the other
■ Get additional perspectives when playing games
Package contents
■ USB 3.0 Dual Head Display Adapter x1
■ CD (Driver & User’s Manual) x1
■ USB cable x1
■ Power Adapter (optional) x1
Page 6 of 40
System requirement
Hardware
■ The minimum requirements for the PC are:
- With Single Core CPU at 1.2GHz or higher processor
clock. Intel® Pentium®/Celeron® family, or AMD® K6®
/Athlon®/Duron® family, or compatible processor
- 512MB memory
- At least one USB3.0 port (*)
- 30Mb of available disk space
- Super VGA (800 x 600) or higher resolution monitor
*Note: Although this adapter supports to connect to a USB
2.0 connector, the quality might be poor under high resolution
display condition. In addition, this adapter does not support USB
1.0/1.1.
■ To play DVD on the adapter-attached monitor, except the
requirements above, the following requirements should
also be met:
- With dual core CPU at 2.0 GHz processor clock
- The adapter screen resolution be set to 800x600 with 32bit
color. It is recommended to close all other unnecessary
applications if the video playback is not smooth.
■ For 1-2 monitors, business usage, productivity target.
This may not provide full frame rate DVD playback at full
screen.
- 1.2GHz Single Core CPU
- 512MB memory
Page 7 of 40
■ For 3 monitors, where 1 could run DVD video while also
targeting productivity and business apps. Will support only
1 video of DVD resolution at full screen
- 1.6GHz CPU
- 1GB memory
■ For 6 screen where 1 screen can run full screen DVD
video
- 1.8GHz Core Duo
- 1GB memory
Software
■ Windows® XP Home or Professional (Including Table
edition) SP2 or SP3
*Note: The adapter does not support Windows® XP 64bit
■ Windows® Vista SP1/sp2 (32-bit or 64-bit)
■ Windows® 7 (32-bit or 64 bit)
■ Windows® 8
Page 8 of 40
Parts and connection
Parts
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1 HDMI® indicator: Lights up when the HDMI® connector
has been connected.
2 DVI indicator: Lights up when the DVI connector has
been connected.
3 Power indicator: Lights up when the power has been
turned on.
4 Power jack: Connect to a power socket.
5 USB Type B connector: Connect to an available USB
connector on a computer.
6 DVI connector: Connect to a desired DVI monitor.
7 HDMI® connector: Connect to a desired HDMI® monitor.
Page 9 of 40
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Connection
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1. Plug one end of HDMI® cable into the adapter's
HDMI® connector, and the other end of HDMI® cable into
a HDMI® connector of monitor.
2. Plug one end of DVI cable into the adapter's DVI
connector, and the other end of DVI cable into a DVI
connector of monitor.
3. Plug the USB type B connector into the adapter's
Page 10 of 40
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Installation
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Caution: DO NOT connect the USB 3.0 Dual Head Display
Adapter to a computer before installing the provided driver.
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Note that the following strings and screen shots shown on
this user's manual may vary slightly from each operation.
For Windows® 7/ Windows® 8 users
1. Insert the supplied driver CD into a computer's CD/DVDROM.
2. Click <Run Setup.exe> to start the installation.
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Page 11 of 40
Note:
If the AutoPlay does not appear automatically, locate and
double-click on the Setup.exe file in the driver folder to
launch the setup.
Enter the administrator password and then click <Yes> to
start the installation if a User Account Control dialog box
appears.
3. Click <I Accept> for the next step.
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Page 12 of 40
4. Be patient with the installation procedure, it may take a while.
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5. Connect the USB 3.0 Dual Head Display Adapter to a
computer after the driver installation is completed. For
connection details, refer to the chapter of Parts and
Connection.
6. When the operation system detects the adapter, the
reminder message will appear on the system tray as below.
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7. To change the status of display mode, position the mouse
anywhere on the Windows desktop, and then right-click
to select <Screen Resolution>.
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For Windows® Vista users
1. Insert the supplied driver CD into a computer's CD/DVDROM.
2. Click <Run Setup.exe> to start the installation.
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Note:!
$ If the AutoPlay does not appear automatically, locate and#
double-click on the Setup.exe file in the driver folder to#
launch the setup.#
$ Enter the administrator password and then click <Allow>#
to start the installation if a User Account Control dialog#
box appears.
Page 14 of 40
3. Click <I Accept> for the next step.
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4. Be patient with the installation procedure, it may take a
while.
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5. Connect the USB 3.0 Dual Head Display Adapter to a
computer after the driver installation is completed. For
connection details, refer to the chapter of Parts and
Connection.
Page 15 of 40
6. When the operation system detects the adapter, the
reminder message will appear in the Windows System
Tray as below.
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Note: Click <Yes> to restart or <No> to manually
restart
later, if a prompting to restart computer message appears.
7. To change the status of display mode, position the mouse
anywhere on the Windows desktop, and then right-click
to select <Personalize>.
8. Click <Display Settings> to enter the configuration page.
Page 16 of 40
For Windows® XP users
1. Insert the supplied driver CD into a computer's CD/DVDROM.
2. Click <I Accept > for the next step.
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3. Be patient with the installation procedure, it may take a
while.
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Note: Click <Yes> to restart or <No> to manually restart
later, if a prompting to restart computer message appears.
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4. Connect the USB 3.0 Dual Head Display Adapter to a
computer after the driver installation is completed. For
connection details, refer to the chapter of Parts and
Connection.
5. When the operation system detects the adapter, the
reminder message will appear on the system tray as
below.
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6. To change the status of display mode, position the mouse
anywhere on the Windows desktop, and then right-click
to select <Properties>.
7. Click <Settings> tab to enter the configuration page.
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Verifying the driver
To verify the driver of the adapter, follow the step below to
open the Device Manager on Windows operation system.
1. Following the path as below to open the device manager
Windows® 8: My Computer\Computer(right click)\
Properties\Device Manager
Windows® 7: Control Panel\System and Security\
System\Device Manager
Windows® Vista: Control Panel\System Maintenance\
Device Manager
Windows® XP: Control Panel\System\Hardware\Device
Manager
2. A string similar to USB.. Adapter device should be listed.
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The screen shot above is demonstrated by Windows® 7 and
might be varied slightly for each operating system.
Note: If there is a (question) or (exclamation) mark next to that item,
then the driver is not properly installed. Please delete the item, unplug
the adapter and repeat the installation steps.
Page 19 of 40
Using the adapter
There are several ways to utilize the monitor attached on
the adapter. The add-on monitor can be configured to use
either “mirror mode”, “extended mode” or be the primary
display as described in this section.
Mirror mode: Duplicate the primary display and mirror to
the add-on monitor(s).
Extended mode: The Windows Desktop will be spread to
the add-on monitor(s).
Primary mode: Assign the add-on monitor to the primary
display.
Note that the following screen shots in this section are
using Windows® 7 operation system. It may not match your
operation system but the definitions of buttons, tabs and menus are the
same.
Page 20 of 40
Utility settings
The supplied utility allows you to configure the display
mode, screen rotation, screen resolution, and physical
arrangement of your monitors.
1. Click < (utility icon) > in the Windows System Tray.
Note: The may be hided in the Windows System
Tray. Click < (arrow icon) > to bring up more icons if it
happens.
2. Select a preferred option, and then click it using mouse.
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Page 21 of 40
Options
Description
DisplayLink
Manager
Enable the Windows screen
resolution page.
Check for Updates
Check the latest driver and
download if available
USB 3.0 DVI-I & HDMI Graphics Adapter
Screen
Resolution
Click to select an available
resolution. Note that this function
is invalid in mirror mode, as the
resolution is defined as the
resolution of the primary monitor.
Screen Rotation
Rotate the screen according to the
desired orientation
Set as Main Monitor
Switch the add-on monitor to the
main display and turn off the
screen of the laptop.
Note: This function works only
when one add-on monitor is
connected. This option will also
only appear on laptop.
Mirror
Duplicate the primary monitor to
the monitor which connects with
the adapter
Off
Turn off the monitor
Optimize for video
Optimize the video quality when
playing back. Text may appear less
clear when enabling
Page 22 of 40
Options
Description
USB 3.0 DVI-I & HDMI Graphics Adapter
Fit to TV
Adjust the size of Windows
Desktop on the TV.#
Note: This function works only
when one add-on monitor is
connected. Besides, this option
will also work in extended mode.
The add-on monitor will change
to the extended mode if
selecting this option while in
mirror mode.
Audo Setup
Enable the Windows audio
configuration page. This function
works only in specific models.
Video Setup
Enable the Windows screen
resolution page.
Page 23 of 40
Windows system configuration
Position the mouse anywhere on your computer desktop,
right-click and select <Screen Resolution> on Windows®
7/ Windows® 8, Personalize > Display Settings on
Windows® Vista, or Properties > Settings on Windows®
XP.
Alternatively, click < (utility icon) > in the Windows
System Tray, and then select DisplayLink Manager or
Video Setup.
Page 24 of 40
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Extended mode
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1. Refer to the Windows system configuration section to#
open the configuration page.#
2. In the Display drop-down menu, select the option with#
the string similar to “DisplayLink Graphics Adapter”.#
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3. Check the Multiple Displays > Extend these displays
on Window® 7/ Window® 8, Extend the desktop onto
this monitor box on Windows® Vista, or Extend my
Windows desktop onto this monitor box on Windows®
XP/ Windows® 2000.
4. Click <OK> to confirm and close the settings screen.
Page 25 of 40
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5. Once the setting is completed, simply drag and drop the
application icons or the opened windows to the add-on
monitor. However, some applications may not support to
display on the extended desktop.
Cursor disappeared
If the status remains in the extended mode but the adapter
is disconnected, the desktop will still be panned to the add-on
monitor. The cursor may not be found on the primary
monitor in such a case. If it happens, connect the add-on
monitor through the adapter again or keep moving the
mouse.
Video playback in extended mode
If the video or DVD playback quality is poor or low
performance in the extended mode, please playback it on
the primary monitor instead of the add-on monitor.
Page 26 of 40
Mirror mode
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1. Refer to the Windows system configuration section to
open the configuration page.
2. In the Display drop-down menu, select the option with
the string similar to “DisplayLink Graphics Adapter”.
3. Check the Multiple Displays > Duplicate these
displays on Window® 7/ Window® 8, uncheck the Extend
the desktop onto this monitor box on Windows® Vista
or Extend my Windows desktop onto this monitor box
on Windows® XP/ Windows® 2000.
4. Click <OK> to confirm and close the settings screen.
Page 27 of 40
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Be the primary monitor
1. Refer to the Windows system configuration section to
open the configuration page.
2. In the Display drop-down menu, select the monitor which
wishes to assign to the primary monitor.
3. Check the Make this my main display box on Window®
7/ Windows® 8/ Windows® Vista, or Use this device as
the primary monitor box on Windows® XP/ Windows®
2000.
Note: Some PCs and laptops may need to disable the
main display (i.e. uncheck the Extend the desktop onto
this monitor or Extend my Windows desktop onto this
monitor box for the main display) as part of the same
settings change.
4. Click <OK> to confirm and close the settings screen.
Windows shortcut
Press < (Windows) > + <P> button to bring up the menu
as below, and then select a desired option. This function is
available for Windows® 7 only.
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Advanced operations
Advanced settings
1. Refer to the Windows system configuration section to
open the configuration page.
2. To change the refresh rate or other options, click
<Advanced settings>. For more detailed adjustments,
refer to the instruction manual of operation system.
3. Click <OK> to confirm and close the settings screen.
Adjust the resolution
Extended monitor
By default, the adapter will configure the settings for the
add-on monitor automatically, such as screen resolution,
color quality or refresh rate etc. However, these settings can
be configured by user as well. The maximum resolution and
refresh rate are depending on specifications of the monitors.
Mirror monitor
In mirror mode, both monitors will be configured to the same
resolution, which may not be the maximum resolution of the
monitors. The resolution of the primary and add-on monitors
may be changed to a lower resolution. For example, if
the primary monitor does not support the resolution of
1920x1080, then 1920x1080 is not possible to set even the
connected adapter supports 1920x1080.
Page 29 of 40
Supported resolution!
Before adjusting the resolution, refer to the table below for#
the supported resolution.#
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Note that interlaced modes and reduced blanking modes are not
supported.
Page 30 of 40
Using multiple adapters!
Up to 6 monitors can be connected to one computer#
simultaneously. To connect multiple adapters, install the#
drive as described in the Installation section and then#
connect the adapters to a computer.#
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Note: Only the first connected adapter can be configured to
extended mode and the others will be forced to mirror mode
if using a low-end or poor conditional computer.
Disconnect the adapter
The add-on monitor goes blank when the operating system
goes into standby, hibernate mode or even disconnection.
All windows and icons will move to the primary screen. Once
the system is activated or reconnected again, the display
mode will return to the previous mode before disconnecting.
However, some windows or icons may not remove back to
the screen of add-on monitor.
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Note:
The connected monitor(s) will still remain on the
configuration page after disconnecting the DVI connector
from a monitor.
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To return the original status on the configuration page,#
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Uninstall the adapter and driver!
1. Open the Control Panel > Programs > Programs and#
Features on Windows® 7/ Windows® 8/ Windows® Vista,#
and Add or Remove Programs on Windows® XP.#
2. Select <DisplayLink Graphics> and click <Uninstall or#
Remove>.#
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3. Click <Yes> to remove the driver.
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4. Click <Yes> to restart your computer and then unplug the
adapter now.
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Page 33 of 40
Troubleshooting
The display on the add-on monitor is blank.
■ If the monitor power is on (LED lights green in most
cases), wait a moment for the monitor to show the
video as sometimes it takes time for the add-on
monitor to show the video. You can also reboot your
system to try again. Also make sure the computer is
not in standby or hibernation mode, which will lead the
add-on monitor to be blank.
■ If the monitor power is in standby (LED lights red in
most cases), check the connection. If problem still
exists, uninstall the driver, unplug the adapter and reinstall
the driver again.
The add-on monitor is flickering.
■ This is usually caused by a low refresh rate. To solve
this problem, refer to the steps below.
● In mirror mode, increase the refresh rate of the main
monitor. This will in turn increase the refresh rate of
the add-on monitor.
● In extended mode, increase the refresh rate of the
add-on monitor.
When playing a MPEG file by Windows Media Player
on the extended monitor, the display becomes
abnormal when switching it to full screen mode?
■ Upgrade the Windows® XP from SP1 to SP2.
Page 34 of 40
When playing the video in full screen mode, the
motion is not smooth.
■ Reduce the resolution of the display to 640x480 or
800x600.
■ Use the adapter in extended mode.
■ Terminate any other CPU intensive applications
running on the computer.
■ As some media players require DirectX hardware
support to correctly operate, try a different media
player which requires less DirectX support.
■ Drag the media player to the add-on screen and
close the player. Restart the player and it should
open on the add-on monitor. Now try playing the
media file again.
■ Try reducing the hardware acceleration level of
the primary display (NOT the add-on monitor) to
levels 1, 2 or 3 and restarting the media player. The
hardware acceleration can be found by right-clicking
on your desktop and click Properties > Settings >
Advanced > Troubleshoot. Some players use this
setting even when playing on a different display.
■ The video playback may be unusual when the add-on
monitor is mirroring the primary display and
there is another extended screen connected to the
computer. The extended screen must be disabled
before the content will be correctly cloned to the
add-on monitor.
Page 35 of 40
In extended mode, the add-on monitor appears to
have a black border around the desktop.
■ This happens when the resolution used by the addon
monitor is larger than the resolution used by the
primary monitor. To solve this problem, configure the
add-on monitor to use the same resolution as the
primary monitor.
No screen when playing back the protected
contents. (varies by model)
■ Some protected videos may not be played back when
connecting to a DVI or HDMI® monitor.
Full screen menus may corrupt or lose the level of
detail.
■ It may appear when the resource of computer does
not enough to render the screen in full quality. It may
also occur when the Optimise for video is enabled
through the DisplayLink GUI.
■ Disable the Optimise for video, or turn off
unnecessary programs.
■ Set the power plan to High performance when
using laptop.
Page 36 of 40
Hardware acceleration may not available to
applications.
■ Check the table below for more supported information.
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Interface
Windows XP
Windows Vista/
Windows 7 / Windows
8
DX10
No
Yes, if supported by
the primary graphic
card.
DX9
No
Yes, but full screen
mode is not available.
It displays only in
windowed mode.
DxVA
No
Yes, if supported by
the primary graphic
card.
Direct 3D
No
Yes but not available
when the docking
station is set as
primary display
DirectDraw
Yes
Yes
OpenGL
No
Yes, but full screen
mode is not available.
It displays only in
windowed mode.
Page 37 of 40
Specifications
Host Interface USB 3.0
Video Interface DVI, HDMI®
Connectors Video output: DVI HDDE 30pin and
HDMI® female connector
Host upstream link: USB 3.0 type B
connector
Connectivity Up to 6 monitors on a computer
RAM 1Gb DDR2 SDRAM
Power Mode Bus-powered
Power
Consumption
Operating Power : 460 mA
Operation
System
Support
Windows® XP Home or Professional SP2
or SP3, Windows® Vista SP1 or SP2 (32bit or 64-bit), Windows® 7 (32-bit or 64bit), and Windows® 8
Supported
Modes
Extended Desktop (Default), Mirrored
Desktop, Primary Display
Housing ABS Plastic
Dimensions 123 (L) x 63 (W) x30 (H) mm
Operating
temperature 10°C~40°C
Storage
temperature -20°C~70°C
Relative
Humidity < 85% non-condensing
Page 38 of 40
Resolutions,
Refresh rate
and color
depth
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USB Cable Separated from the body
Type: USB 3.0 Type A (Male) to USB Type
B (Female)
*Specifications are subject to change without notice.
Page 39 of 40
Regulatory compliance
FCC conditions
This equipment has been tested and found to comply with
Part 15 Class B of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received and
include interference that may cause undesired operation.
CE
This equipment is in compliance with the requirements of
the following regulations: EN 55 022: CLASS B
WEEE information
For EU (European Union) member users: According to
the WEEE (Waste electrical and electronic equipment)
Directive, do not dispose of this product as household
waste or commercial waste. Waste electrical and electronic
equipment should be appropriately collected and recycled
as required by practices established for your country. For
information on recycling of this product, please contact your
local authorities, your household waste disposal service or
the shop where you purchased the product.
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