USER MANUAL
USER MANUAL
Welcome
Thank you for purchasing this product.
For your cellular phone works properly, please follow the
instructions in this manual. To prevent any possible
incidents or malfunctions, please follow all safety warnings.
Screen displays and illustrations in this user’s manual are
designed to help you operate this phone to its optimum
performance
Contents

































































Your phone
the important keys & connectors
Phone overview
1
2
6
8
9
4
3
7
4
5
1. Earphone Jack
10
To connect an earphone so you
can listen to music/radio.
2. Receiver
To hear the voice of the other
side when calling.
1
3. Volume Keys
To adjust the ringer volume,
adjust the voice volume during
a call, and adjust media volume.
4. Menu Key
Open a list of options available
in the current screen or
application.
5. Back Key
Go back to the previous screen;
Close the on-screen keypad, a
dialog box, an options menu, or
the Notification panel.
6. Home Key
Go to Home screen;
Touch and hold to open a window
showing your most recently used
applications.
7. Charge/USB Port
To connect charger or USB data
cable for data exchange
8. Power/Lock Key
Switch the phone on and off;
Press and hold to open phone
options menu
2
9. Back Camera
For taking photos.
Lens
10. Speaker
To listen to music, and other
sounds offered by your phone.
Getting started
let's get you up and running
Assemble & charge
SIM card in
SIM
2
SIM
3
1
Make sure that the clipped corner of the SIM card is facing
the correct direction and the metallic contacts are facing
the correct direction. Slide the SIM card into the card slot
until it stops.
SD card in
Slide the SD card into the SD card slot with the metallic
pins facing downwards. Push the card until it locks into
place.
Battery in
Your phone has an embedded battery. But this battery
cannot be detached.
Charge up
To charge the battery, plug in the charger connector at your
phone (USB interface) and then plug the other end into an
AC power socket.The battery symbol indicates the charging
status. While charging, the charge indicators will scroll.
When all the scroll bars are steady, the battery is fully
charged. Disconnect the charger from the phone.
Disconnect the charger from the AC power socket.
Note:
If the battery is powerless, the battery icon will
reappear after a few minutes of charging.
4
Touch screen & keys
Touch tips
Here are some tips on how to navigate around your
phone.
Touch
To choose an icon or option, touch it.
Touch & hold
Open special functions or additional options.
Drag
To scroll through a list or move slowly, drag across the
touch screen. Try it: on the Home screen, touch Contacts
icon to enter contacts list, you can drag contacts list up or
down to scroll list.
Slide
To slide by moving your finger up or down on the touch
screen quickly. Scroll through a list or move quickly, slide
across the touch screen (drag quickly and release).
Double-touch
Touch quickly twice to zoom. For example, double-touch a
picture in Gallery to zoom.
Zooming tips
5
When looking at webpages or photos, place two fingers on
the touch screen at once and pinch them together to zoom
out or spread them apart to zoom in.
Note:
Use the zoom function when you view photos, or when
you browsing the web.
Rotate the screen
On some screens, the orientation of the screen rotates
with the phone as you turn it from upright to its slide and
back again. You can turn this feature on and off.
Key tips
Power/Lock key
 When powering off status, press and hold to turn on the
phone;
 When powering on status, press and hold to enter phone
options (Power off, Reboot, Airplane mode, and so on);
 To save your battery, prevent accidental touches or when
you want to wipe smudges off your touch screen, put the
touch screen to sleep by pressing Power/Lock key;
 To wake up the touch screen, just press Power/Lock key
again, and then drag the lock icon to the right on the
screen to unlock according to the indication on the screen.
6
Menu key
 Opens a menu with items related to the current screen/
application.
Home key
 Press Home key to close any menu or app and return to
the Home screen. If you are viewing the left or right
Extended Home screen, open the central Home screen.
 Press and hold Home key to view the applications you
have used recently.
Back key
 Press Back key to return to the previous screen you
were working on.
Volume keys
 Press Volume keys to change the volume. When
playing music or video files, press Volume keys to
adjust media volume.
Home screen
Quick start: Home screen
The Home screen gives you all your latest information in
7
one place. It's what you see when you turn on the phone. It
is the equivalent of the desktop on a computer. It’s your
gateway to the main features in your phone. You can
customise your Home screen with shortcuts, widgets,
folders, and wallpapers
Application menu
Application menu
The Application menu, which you open from your Home
screen, contains the applications that come installed with
your phone as well as the applications you download.
The Application menu extends beyond the screen width,
so you need to slide left and right to view all content.
To open the Application menu
On Home screen, touch Launcher icon.
To browse the Application menu
Open the Application menu, and then slide the screen left
or right.
Phone status bar and
notifications
8
The status bar at the top of the screen contains icons that
tell you about messages and phone status and shows
what’s going on in your phone. At the top you get
notifications when there is something new or ongoing. For
example, new message, missed call, signal strength,
battery status and other information appear here.
Checking notifications and ongoing
activates
You can drag down the status bar to open the Notification
panel and get more information. For example, view
missed calls from Notification panel. You can also open
running applications, such as the music player.
To open the Notification panel
Drag the status bar downwards.
To close the Notification panel
Drag the tab at the bottom of the Notification panel
upwards.
To open a running application from the Notification
panel
From the Notification panel, touch the icon for the running
application to open it.
9
Dial pad
Make a call
Touch Phone icon on the Home screen.
In dialing screen, input number and touch Phone icon to
dial
the inputted number.’
During a call, there are some call options available to you.
These call options can be seen only during a call. When a
call is in progress, you can put it on hold, initiate a phone
conference, mute your microphone etc.
Press Volume keys to adjust the call volume.
Text entry
On-screen keyboard
Touch the keys of the on-screen QWERTY keyboard to
enter text conveniently. You can open this keyboard by
touching a text field.
Communication
Messaging
10
Find it: Application menu > Messaging
You can compose, send and receive text messages from
your phone, and also can compose, send and receive
multimedia messages, which contain media files such as
pictures, videos and audios.
When you view your messages, they appear as
conversations, which means that all messages to and
from a particular person are grouped together.
 Compose new message
1. From your Menu screen, touch Messages icon or find it:
Application menu > Messaging.
2. Touch
.
3. To add recipient(s), touch
, then find and mark the
contact name. To add more than one contact, mark the
contact name for the desired recipients. You can also
enter the recipient’s phone number manually.
4. After you finish marking contact(s), touch OK.
5. Touch Type text message to enter your message text.
6. If you want to insert a media file, touch
, and select
an attachment.
7. Send the message.
When editing message, press Menu key, some additional
options will be available to you. For example, and add
subject . You can touch the options to do actions.
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 Delete message threads
1. From your Menu screen, touch Messaging icon or find
it: Application menu > Messaging.
2. Touch and hold the message thread.
3. Select the conversations you want to delete.
4. Touch
, press touch Delete in the menu that pops up.
You can also press Menu key and touch Delete all threads to
delete all message threads from the window.
 Forward a message
1. From your Menu screen, touch Messaging icon or find
it: Application menu > Messaging.
2. Touch the conversation containing the message you
want to forward.
3. Touch and hold the message you want to forward.
4. Touch Forward in the menu that opens.
5. Add recipient(s), touch
, then find and mark the
contact name. To add more than one contact, mark the
contact name for the desired recipients. You can also
enter the recipient’s phone number manually.
6. Send the message.
 Lock a Message
You can lock a message.
1. From your Menu screen, touch Messaging icon or find it:
Application menu > Messaging.
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2. Touch the conversation containing the message you
want to lock.
3. Touch and hold the message you want to lock.
4. Touch Lock in the menu that opens. A lock icon appears.
Unlock a message by touching and holding the message
and then touch Unlock.
 Messaging settings
1. From your Menu screen, touch Messaging icon or find it:
Application menu > Messaging.
2. Press Menu key, select Settings in the menu that opens.
3. You can change messages settings, request a delivery
report for each message you send.
People
Find it: Application menu > People
The contacts application offers you to store and manage
all your contacts.
 Add people
1. From your Home screen, touch People icon or find it:
Application menu > People.
2. Touch
3. Select storage path to which you want to add this new
people.
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4. Enter the information for people.
5. After you finish, touch DONE.
5. After you finish, touch DONE.
 Search a people
1. From your Home screen, touch Contacts icon or find it:
Application menu > People.
2. Touch
.
3. Input the first character of the name you are searching for
in the cursor, and then all records meeting the conditions
will be displayed. Search results will be different due to
different input content.
 Additional options
From people list screen, press Menu key, some additional
options will be available to you. For example, import/export,
and share visible people.
 Contact groups
You can assign contacts to groups to get quicker access to t
hem from the People application. It allows you to create
a new group such as VIP, schoolmate, friends, family or
co-worker.
To create a new group
1. From your Home screen, touch People icon or find it:
Application menu > People.
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2. Touch Groups tab.
3. Touch
.
4. Choose account under which you want to create group.
5. Input the information of group, then touch DONE.
To assign a people to a group
1. From your Home screen, touch People icon or find it:
Application menu > People.
2. Touch Groups tab.
3. Touch a group to which you want to assign contacts.
4. Press Menu key, touch Edit in the menu that opens.
5. Touch Type person’s name to input the contact’s name,
then the corresponding contact entry will pop up, select
the desired contact entry.
6. After you finish editing, touch DONE.
 Favorites
You can set people as favorites so that you can get access to
them from the People application. Only the people stored in
phone memory can be set as favorites.
To set a contact as favorite
1. From your Home screen, touch People icon or find it:
Application menu > People.
2. From contacts list, touch a contact which you want to set
as favorite.
3. Touch
. If you want to cancel the favorite, touch
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.
Phone
Find it: Application menu > Phone
Find it: Application menu > Phone > Call log tab
Touch different tabs such as All, Received, Dialed, and
Missed calls on upside screen of Call log interface, and then
you can view different call logs.
Email
Find it: Application menu > Email
The Email application in your phone offers you to
compose, send and receive emails through your regular
email account.
You need create account first, and then create email to
send. You can configure Email for most accounts in just a
few steps.
 Set up an email account in your phone
1. From your Home screen, touch Launcher icon, then find
it: Application menu > Email.
2. Enter your email address and password, then touch Next.
3. If the settings for the email account cannot be downloaded
automatically, complete the setup manually. If necessary,
contact your email service provider for detailed settings.
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4. When you are prompted, enter a name for your email
account, so that it is easily identifiable. The same name
shows in the emails you send from this account.
5. After you finish, touch Next.
 Create and send an email
1. From your Home screen, touch Launcher icon, then find
it: Application menu > Email.
2. Touch
.
3. Enter recipients’ addresses, and subject.
4. Compose email. Touch Menu key, you can attach a file,
select the type of attachment, and select the file which
you want to attach from the list that appears.
5. If you want to add Cc/Bcc, Touch Menu key, then touch
Add Cc/Bcc.
6. When you finish, touch
to send the email.
 Receive emails
1. From your Home screen, touch Launcher icon, then find it:
Application menu > Email.
2. Touch more to refresh, you can download new emails.
 Read your emails
1. From your Home screen, touch Launcher icon, then find it:
Application menu > Email.
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2. In the email inbox, scroll up or down, and touch the email
you want to read.
 Reply to an email
1. From your Home screen, touch Launcher icon, then find it:
Application menu > Email.
2. In the email inbox, scroll up or down, and touch the email
to which you want to reply.
3. Touch
to reply or press More, to select Reply all.
4. Enter your reply, touch
to send the email.
 Forward an email
1. From your Home screen, touch Launcher icon, then find it:
Application menu > Email.
2. In the email inbox, scroll up or down, and touch the email
you want to forward.
3. Touch More, to select Forward.
4. Enter recipients’ addresses.
5. Touch
to send the email.
Multimedia
Camera
Find it: Application menu > Camera
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Take a photo or record a video with the camera in your
phone. You can hold the camera horizontally or vertically.
All photos and videos are saved automatically on the
T-Flash card. Share a photo or a video with your friends,
or upload your photos and videos to a web service.
 Take a photo
 Adjust your picture size, color effect, and other
settings if you wish.
 Frame your subject on screen. You can zoom in or
out by placing two fingers on the touch screen and
pinching them together to zoom out or spreading
them apart to zoom in.
 Touch shutter icon on the screen.
The picture you just took is displayed for a moment, and
then is displayed as a thumbnail at the top right.
 Shoot a video
 Adjust the video quality, and other settings if you wish.
 Point the lens to the scene you want to shoot
 Touch the camcorder icon to start.
 Touch the camcorder icon again to stop shooting.
Music
Find it: Application menu > Music
19
The phone comes with a Music player that plays songs,
listen to audio book and podcasts you have stored. It gives
you a host of setting options to make your listening
experience interesting.
You can easily transfer your favorite music from your PC to
the SD card and experience a whole world of interesting
and melodious music.
When you copy music to your SD card, the Music player
searches the card for music files and builds a catalog of
your music, based on information about each file that is
stored in the file itself.
Press Menu key, some additional options such as Party
shuffle, Add to playlist, and Library will be available to you.
FM radio
Find it: Application menu > FM radio
The phone comes with an in-built FM Radio. You can listen
to FM radio stations, and add them to channel list. You have
to plug in an earphone, as the antenna of the FM radio. You
can listen to the radio either through an earphone, or
through the speaker in the phone.
Gallery
Find it: Application menu > Gallery
20
The Gallery offers you to view photos and play videos
which are preloaded as well as those taken by the phone
camera.
From Gallery, you can also share your photos and videos
with your friends, via messaging, Bluetooth, Email, etc.
1. Touch an album to open it and view its contents.
2. Touch a picture or a video in an album to view it.
When viewing a picture, touch Menu key, some additional
options will be available to you, such as delete, slideshow,
edit, rotate left, rotate right, crop, set picture as, , details
and Print.
Tools
Calendar
Find it: Application menu > Calendar
You can use the calendar to keep track of important
events. After entering the calendar function menu you
can select year, month and date.
 To set the calendar view
1. From your Home screen, touch Launcher icon, then find
it: Application menu > Calendar.
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2. Touch
.
3. Select day, week, or month in the menu that opens.
 To add a calendar event
1. From your Home screen, touch Launcher icon, then find it:
Application menu > Calendar.
2. Touch Menu key, then touch New event in the menu that
opens.
3. Enter the name, location, time, and description for the
event.
4. Select a reminder for the event.
5. After you finish, touch DONE.
Clock
Find it: Application menu > Clock
The clock allows you to view time and date. You can also
add an alarm, set the alarm and turn it on. Then, the
alarm can ring at a specific time you set.
 Add an alarm
1. From your Home screen, touch Launcher icon, then find
it: Application menu > Clock.
2. Touch
.
3. Touch
.
4. You need set time, ringtone, repeat, vibrate, etc. Then,
22
turn it on.
Then the alarm can ring at a specific time you set.
Calculator
Find it: Application menu > Calculator
Keep your calculations on your finger tips with the
calculator. Using this applcation allows you to make
calculations. The calculator provides the basic arithmetic
functions; addition, subtraction, multiplication, and division.
 How to use the calculator
1. From your Home screen, touch Launcher icon or find it:
Application menu > Calculator.
2. Enter the first number using the numeric keys.
3. Enter the operation for your calculation by touching the
Plus, Minus, Multiplication, or Division key.
4. Enter the next number.
5. To view the result, touch the “=” (equals) key.
Touch Menu key, you can open advanced panel to do
calculation.
Touch
, you can only erase one numeric before the
cursor. Touch and hold
, you can erase all numeric
before the cursor.
23
Browser
Use your web browser to view and navigate web pages,
add pages as bookmarks, and save pages for offline
reading. You can open several windows at the same time
and switch among them easily. You can also request the
desktop version of a web page if you don’t want to view
the mobile version
 Open the web browser
From your Home screen, touch Browser icon or find it:
Application menu > Browser.
 Manage bookmarks
Bookmarks let you access your favorite and frequently
visited web pages quickly. You can add bookmarks directly
from your phone browser.
 To bookmark a web page
1. When you are viewing the web page, touch Menu key.
2. Touch Save to bookmarks.
3. If desired, you can edit the bookmark.
4. When you’re done, touch OK.
Connect to networks and
devices
24
Your phone can connect to a variety of networks and
devices, such as Wi-Fi, Bluetooth. You can also transfer
files to/from your PC through the data cable.
Determine the Network You Are Using
1. Touch Launcher icon, and from Application menu, touch
System settings
2. Touch More... > Mobile networks > Access point
names.
The name of the wireless service provider you are
currently registered with is selected in the list.
Edit or Create New Access Points
If you and your wireless service provider determine that
you need to change the settings of your current access
point name (APN) or to create a new one, you must obtain
the APN and detailed settings from your provider.
1. Touch Launcher icon, and from Application menu, touch
System settings
2. Touch More... > Mobile networks > Access point names.
3. Touch an existing APN to edit it, or press Menu key and
touch New APN. Enter the APN settings that you
obtained from your wireless service provider.
4. When you finished, press Menu key and then Save.
5. If you created a new APN, touch it in the APNs screen to
25
start using it.
Wi-Fi Networks
Wi-Fi is a wireless networking technology that can provide
internet access at distance of up to 20 meters. To use
Wi-Fi on your phone, you access a wireless access point,
or “hotspot”. Some hotspots are open and you can simply
connect to them. Others are hidden or implement other
security features, so you must configure your phone so it
can connect to them.
TIP:
Turn off Wi-Fi when you are not using it, to extend
the life of your battery.
 Connect to Wi-Fi Network
1. Touch Launcher icon, and from Application menu, touch
System Settings.
2. Touch Wi-Fi.
3. Check Wi-Fi to turn it on. The phone scans for available
Wi-Fi networks and displays the names of those it finds.
Secured networks are indicated with a Lock icon.
4. Touch a network to connect to it
If the network is secured, you are prompted to enter a
26
password or other credentials (Ask your network
administratorfor details)
 Receive Notifications
By default, when Wi-Fi is on, you receive notifications in
the status bar when your phone detects an open Wi-Fi
network.
1. Turn on Wi-Fi, if it’s not already on.
2. In the Wi-Fi list screen, touch Menu key to open
Advanced options, check Network notification. You
can uncheck this option to stop receiving notifications.
Bluetooth
Bluetooth is a short-range wireless communications
technology that devices can use to exchange information
over a distance of about 10 meters.
 Turn Bluetooth On/Off
1. Touch Launcher icon, and from Application menu,
touch System Settings.
2. Touch Bluetooth.
3. Check or uncheck Bluetooth to turn it on or off.3. Check
or uncheck Bluetooth to turn it on or off.
 Pair With Bluetooth Devices
You must pair your phone with a device before you can
27
connect to it. Once you pair your phone with a device,
they stay paired unless you unpair them.
1. Touch Launcher icon, and from Application menu,
touch Settings.
2. Touch Bluetooth.
3. If Bluetooth is not turned on, check Bluetooth to turn
it on. Your phone scans for and displays the IDs of all
available Bluetooth devices in range.
4. If the device you want to pair with is not in the list,
touch SEARCH FOR DEVICES.
5. Touch the ID of the desired device in the list to pair it.
Connect to a computer via USB
You can connect your phone to a computer with a USB
cable to transfer music, pictures, and other files between
your phone’s SD card and the computer.
You cannot share your phone’s data connection and SD
card via USB cable at the same time. If you are using USB
tethering, you must turn that off first.
The connection to USB interfaces has to be limited to USB
2.0 version or higher. The connection to so called power
USB is prohibited.
Working with Secure Certificates
If your organization’s VPN or Wi-Fi Network relies on
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secure certificates, you must obtain the certificates and
store them in your phone’s secure credential storage,
before you can configure access to those VPN or Wi-Fi
networks on your phone.
If your network administrate instructs you to download the
certificates from a website, you are prompted to set a
password for the credential storage when you download
the certificates.
System settings
Get to know the settings in your phone so that you can
personalize them to your own requirements. Go to Settings
to configure how your phone looks, sounds, communication,
privacy, and operations in a variety of ways:
To
SIM management
Set preferences on how you
use SIMs inserted in your
phone.
Call settings
Manage and configure
settings for voice call, fixed
dialing numbers, and so on.
29
To
Wi-Fi
Turn Wi-Fi on or off, scan a
vailable Wi-Fi networks, or
add the Wi-Fi network.
Bluetooth
Turn Bluetooth on or off,
search for available Bluetooth
devices, and make your
phone visible or invisible to
other Bluetooth devices.
Data usage
Turn the mobile data traffic on
or off, and keep track of your
data usage details over a
specified period of time.
More...
Turn Airplane mode on or off,
and configure settings for
VPN and mobile networks,
and enable your phone to
share its mobile data
connection as a portable
Wi-Fi hotspot, or through
USB tethering.
30
To
Audio profiles
Configure how your phone
rings, vibrates, or Silent you
in other ways when you
receive communications, etc.
Display
Let you set the screen
brightness, select to switch
orientation when you rotate
your phone, and configure
other screen settings.
Storage
Let you check out available
space on your phone’s
internal storage and your SD
card.
Battery
Check battery status and
battery level.
Apps
Manage applications.
Location
Enable or disenable Access
to my location and Location
sources.
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To
Security
Protect your phone by setting
up different locks and
passwords.
Language & input
Let you select the language
for the text on your phone
and for configuring the
onscreen keyboard.
Backup & reset
Manage your personal data.
Accounts
Let you add, and manage
supported accounts. Enable
your phone synchronize data
with the synchronization
accounts that you add.
Date & time
Let you choose preferences
such as format and time zone.
Schedule power on
Schedule automatic powering
& off
on/off of the phone.
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To
About phone
View information about your
phone, such as status, and
legal information.
Digital TV
You will be able to watch TV program after setting Channel
searching under Menu option. In the meanwhile, you can
also change channels and adjust volume by pressing the
program screen.
Watch TV Program
1. Select the icon
that appears on the screen idol to
use the application.
2. Select "Next" to find digital TV. (Please pull over phone
antenna for better reception).
3. Select your location and perform a "Scan" digital TV.
33
4. The system will search for digital TV signals by up
automatically approximately 3-4 minutes.
5. Press "Done" when the discovery channels or press
"Scan" to the system to search for signals again.
explore all the channels by press Live TV. Clicking on living
picture, the function control will display.
34
Program Screen Function
"Live TV" is the page that shows all channels, the system
can find it. Users can move up - down the screen to select
the channel you want.
"EPG" stands for (Electronic Program Guides) is the
recommended program of each channel. Users can view
a list in advance of each channel up to 7 days by the
press the "+" and "-".
35
Setting menu
Sort Channels> is a menu that allows users to write down
the list by the needs of the users themselves.
Channel Scan> click on "Scan" the system will search for
signals again.
About > show information about the version of digital TV.
36
How to Play the Digital TV
1
2
3
8
4
5
6
7
1>> Back to "Live TV".
2>> Bar shows the current channels.
3>> The strength of digital TV and the battery capacity.
4>> Turn on/off audio, “+” and “-”the volume
5>> See relative information of current program.
6>> Button to adjust the width of the screen. (Full screen /
not full screen).
7>> Setting
7.1 Select a audio track
7.2 Subtitle
7.3 Users can change channels from the listt
37
Accessing Password
The cell phone and SIM card use several accessing
passwords. These passwords help to prevent the cell
phone from being embezzled.
You can use the function options in the security settings of
settings menu to change accessing password (except for
PUK and PUK2).
PIN Code
PIN code (Personal Identification Number) can prevent the
SIM card from being embezzled. The PIN code is provided
along with the SIM card. If the PIN code checking is
activated, it is necessary to input the PIN code when the
cell phone powers on every time.
If a wrong PIN code has been input for 3 times straight, it
is needed to input the PUK code, then input a new PIN
code and input it again for confirmation.
PIN2 Code
Some SIM cards may provide PIN2 code, while PIN2
code needs to be used in some functions like Call Cost.
These functions can be used only if the SIM card
supports them.
38
If a wrong PIN2 code has been input for 3 times straight,
it is needed to input the PUK2 code, then input a new
PIN2 code and input it again for confirmation.
PUK Code
PUK code (Personal Unlock Key) is used to change
locked PIN code. PUK code is provided along with the SIM
card. If not provided, please contact your local service
provider for PUK code.
 If wrong PUK code has been input for 10 times straight,
the SIM card can not be used any more. Please contact
your service provider for a new SIM card.
 PUK code can not be changed. If the PUK code is lost,
please contact your service provider.
PUK2 Code
PUK2 code is provided along with some SIM cards for
changing locked PIN2 code
 If wrong PUK2 code has been input for 10 times straight,
the SIM card can not be used any more. Please contact
your service provider for a new SIM card.
 The PUK2 code can not be changed. If it is lost, please
contact your service provider.
39
Frequently Asked Questions
and Troubleshooting
FAQ
Cause and Solution
Fail to turn
on
Press the power on key for over 1 second.
Check if the battery is properly connected.
Please remove and install it again, retry to
turn it on;
Fail to
connect
network
Weak signal. Please try and move to a
location with strong signal and try
connecting to the network again;
Please ensure that you are not beyond the
network coverage of service providers;
Please ensure you have a valid SIM card.
Please contact your network provider for
further information;
Display
information
while
turning on
Check if the SIM card is installed correctly
Handset lock password. If the handset lock
is activated, you have to input handset
password.
Input PIN: Inputting PIN while turning on
each time is activated, you have to input
the PIN code.
Input PUK code: When you’ve input wrong
PIN code for 3 times will lock the SIM card.
You need to input the PUK code provided
by your network provider.
40
FAQ
Cause and Solution
Poor quality
of calling
Please check if the sound volume is tuned
improperly
In an area with poor receiving condition,
example: basement, the signal might be
weak. Try searching a location with
stronger signal reception and call again.
While using the mobile phone in the peak
period of communication, like commute
time, you may be unable to call because of
line congestion.
Standby
duration
shortened
The standby duration is relative to the
system setting of network. While the
mobile phone is in an area with poor
signal strength and can not receive the
signal, the handset will continuously
search for a base station. This will
significantly reduce battery charge. It is
recommended that you turn off your
mobile in area with no signal reception to
save battery.
Need replacing the battery. Please change
a new battery.
SIM Card
Error
Dirt on the metal surface of an SIM card.
Use clean cloth to wipe the metal touch
point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact
your network service provider.
41
FAQ
Cause and Solution
SIM Card
Error
Dirt on the metal surface of an SIM card.
Use clean cloth to wipe the metal touch
point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact
your network service provider.
Fail to dial
out
Please check if you press the dial key after
dialing.
Please check if calling is forbidden because
of defaulting.
Please check if the SIM is valid.
Please check if the call barring is set.
Please check if the fixed dial function is set.
Callers can
not contact
you
Please check if the mobile phone is on
and connected with the network.
Please check if the Call barring or call
divert is activated.
Please check if the SIM card is valid.
Fail to
charge
Poor contact. Please check if the plug is
connected well.
Please confirm if the environment
temperature is within the range of 0ºC
~40ºC while charging.
The battery or charger is damaged. You
need to replace it.
42
FAQ
Cause and Solution
Fail to set
some
functions

Wrong operation.
The network provider does not support the
function, or you have not applied for it.
Note
If the instruction above can not help you solve
problems, please record, Mobile phone model
and serial number,Specific content of warranty,
Clear statement of problems,Then contact your
local dealer or an i-mobile authorized service
center in your area.
Specific Absorption Rate
(SAR) information
Your phone has been designed to comply with applicable
safety requirements for exposure to radio waves. These
requirements are based on scientific organizations
through periodic and thorough evaluation of scientific
studies. These guidelines include safety margins
43
designed to assure the safety of all persons, regardless
of age and health.
•
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate,
or SAR. Tests for SAR are conducted by using
standardized method with the phone transmitting at its
highest certified power level in all used frequency
•
•
bands.
This phone is designed to meet the relevant guidelines
for exposure to radio waves.
The SAR limit recommended by the international
Commission on Non-Ionizing Radiation Protection
(ICNIRP), which is 2 W/kg averaged over ten (10)
•
grams of tissue.
The SAR for this model is as following:
SAR data information for residents in countries/
regions that have adopted the SAR limit recommended
by the Institute of Electrical and Electronics Engineers
(IEEE), which is 1.6 W/kg averaged over one (1) gram
of tissue.
44
Battery Informations
Type
Li-Polymer
Capacity
2000 mAh
• The battery life depends on many factors, including the
SIM card, network conditions, settings, usage and
enviorenment.
• Making calls, turning on the backlight and music player
will consume more battery power.
• The standby time is shorter when the network is not
available than in the standard status.
For power saving, the backlight turns off automatically if
your phone stands idle for an assigned time.
The performance of battery varies with the charging
status, temperature, local radio wave and backlight status.
45
Condition Of Waranty
1. Mobile phone device, portable charger, charger,
wireless headset are in-warranty of 12 months after the
date of purchase.
2. Battery, headset, USB data connector, memory card,
are in-warranty of 6 months after the date of purchase.
3. This warranty shall apply to mobile phone and
accessory under “i-mobile” brands that are purchased
from Shop namely, I-mobile by Samart and Authorized
Distributor or Authorized Service Center as appointed in
Thailand only.
4. The condition of the warranty for mobile phone and
accessory that are purchased in other countries, except
Thailand. It shall be applied in accordance with the
applicable law. For Thailand, the purchaser
acknowledges the end of warranty period as stated in
the warranty sticker or purchase's record of i-mobile
system.
5. Within the warranty period, maintenance or parts
replacement is free of charge. Should be noted that
i-mobile reserves the rights no return the damaged part.
6. i-mobile provides warranty for mobile phone and
accessory with the terms and conditions that are stated
46
in the law excluding the commerce, product satisfaction,
lost of benefit or expected profit, loss or damages from
the violation of personal rights in conversation, and
working discontinuance or loss of information arising
of the use or inability to use.
7. In cellular network / signal and sounds that are used
with mobile phone and accessory is the service of
independent operators, not i-mobile. Therefore,
8. i-mobile will not be responsible for the working process,
the readiness of the service, and the area covered.
Any mobile phone and accessories that are already
repaired or had parts replacement, the warranty
period will continue from the remaining warranty
onward or 60 days from the repaired date whichever is
longer.
9. Customer has to pay for the repair cost and cost of
replacement parts provided that the said repair are
not in the warranty conditions.
10. The warranty sticker on the mobile phone must
not be torn, tattered, scraped or crossed out.
47
THIS WARRANTY IS VOID UNDER
THE FOLLOWING CONDITIONS
1. Mobile phone and accessory are damaged due to the
abnormal use, improper use, being stored in the
damped or overheated area, or other inappropriate
environment, the interference that can cause damage,
including unforeseeable accident, spill with liquid or
food, or any actions that cause damages to mobile
phone and accessories.
2. Mobile phone and accessory are damaged due to the
natural disaster.
3. Mobile phone and accessory are repaired, changed
parts, adjusted, modified, connected, customized
without any authorization by i-mobile.
4. Using of mobile phone and accessory together with,
or connect with the mobile phone or accessory that
are neither provided nor certified by i-mobile including
any accessory are inappropriate to use together with
mobile phone and accessory.
5. Small alteration in the brightness and color on the
screen might occur in each mobile phone and
accessory, might results in bright or dark dots on the
screen. This is called as pixel defect. It can occur when
these pixels are malfunction and cannot be modified.
48
The Pixel defect of 2 pixels is considered acceptable.
Small alteration in a picture taken by a camera might
occur in each mobile phone and accessory is
considered normal and it is not the camera module to
be deemed as malfunction.
6. Editing, scarping, crossing over the IMEI number of the
mobile phone or accessory, including the warranty
number will be deemed as the termination of the
warranty.
7. Damaging of the label, warranty sticker on the mobile
will be deemed as termination of the warranty.
8. i-Mobile will not assure provided that the software from
i-mobile will be up to your wishes or the working process
of the software will not be discontinued or flawless.
i-mobile will not assured provided that the additional
software to download or install by you for the purpose
of work or entertainment will be up to your wishes
without mistakes and flaw that is out of control of
i-mobile.
9. The warranty and responsibilities of i-mobile are not
covered the malfunction of any software or access of
information from virus, or unauthorized access, which
cause the damage in the banking transaction, E-banking,
or any important information, or using the mobile phone
illegally.
49
10. The warranty and responsibilities of i-mobile are not
covered the malfunction of any software or access of
information from virus, or unauthorized access, which
cause the damage in the banking transaction, E-banking,
or any important information, or using the mobile phone
illegally.
11. The warranty will not cover the loss of personal
information during the use or during the installation,
software remove, including applications, songs, videos,
and any memberships that Customer has already
purchased.
12. The warranty will not cover the responsibility of the loss
of any personal information during the repair at
Authorized Service center of i-mobile, including the
applications, songs, videos, and any memberships that
Customer has already purchased.
13. The warranty will not cover the damage that occurs
from the use of any device under “i-mobile brand” with
other products which are not the product of
i-mobile.
14. The warranty will not cover any expenses in the
co-ordination with i-mobile for solving the problem
and the process of delivering for examination and
repair service.
50
SW UPGRADE (OTA)
Notice:
Before testing, please make sure:
1. WIFI is available.
2. Battery power is more than 40%.
Check the firmware:
Check the firmware version before the System Software
Update.
Settings -> About phone -> Build number
Pic.1
51
Android Mode:
1. Click the icon ““Software Update” in Application
Manager (Pic.2) Software Update will start to check for
update (Pic.3)
Pic.2
Pic.3
2. Pic.3->Choose OK, will try to connect to server, 3 cases
will happen:
Case 1: Connect to server successfully, a new firmware is
found on server.Then it will show you the information and
description of the new firmware package.(Pic.4)
52
Pic.4
Pic.5
Case 2: There is no new firmware available on server. It
will pop up” No Update Available”, if you choose ”OK”, the
application will exit. (Pic.5)
Case 3: Fail to connect to server. It will pop up "Network
error!", if you choose ”OK”, the application will exit. (Pic.6)
3. Pic7->Choose OK, will show the downloading interface,
or if you choose ”Cancel”, the application will exit.
53
Pic.6
Pic.7
4. Update interface:
4.1 After finish downloading, it will ask you: “Do you
want to install now?”(Pic.8)
4.2 Pic.8, if choose OK, the phone will reboot, then
enter the Recovery Mode.(Pic.8->Pic.9)
4.3 Pic.8, if choose Cancel, Will exit the application.
When you enter the application next time, will show
you Step 4 directly.
54
Pic.8
Pic.9
Recovery Mode:
Some codes and a progress bar will show in phone screen.
Phone will reboot after the recovery is finished. Then the
phone will enter the Android mode again.
Android Mode:
Update result: Update successfully
Check the firmware again:
Check the firmware version again after the System
Software Update.
Settings -> About phone -> Build number
55
Pic.10
Check the firmware again:
Check the firmware version again after the System
Software Update.
Settings -> About phone -> Build number
56
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