Oasis Workbook - Neuromonics Professional

Oasis Workbook - Neuromonics Professional
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Docum ent Title
Oasis Workbook
Neuromonics Tinnitus Treatment Oasis Workbook
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Table of Contents
Table of Contents
Welcome ...................................................................................................................... 4
How to Use Self-Guided Treatment ............................................................................. 6
Neuromonics Oasis Assignment Calendar ................................................................... 7
Weekly Treatment Lessons
Lesson Week #1
 Beginning Treatment..................................................................................... 10
 Tinnitus Cycle ................................................................................................ 12
 Expectations for Treatment .......................................................................... 16
 Device Mechanics.......................................................................................... 21
 Frequently Asked Questions ......................................................................... 27
Lesson Week #2
 Sleep .............................................................................................................. 31
Lesson Week #3
 Stress and Relaxation .................................................................................... 33
Lesson Week #4
 Progressive Muscle Relaxation ..................................................................... 35
Lesson Week #5
 Thinking Differently about Your Tinnitus ...................................................... 40
Lesson Week #6
 Coping with Environmental Sounds .............................................................. 42
Lesson Week #7
 Diet and Medication...................................................................................... 44
Completing the Program ............................................................................................ 48
 Maintenance ................................................................................................. 49
Appendix A: Device Troubleshooting Information.................................................... 52
Appendix B: Tinnitus Troubleshooting ...................................................................... 53
Appendix C: Clinical Data and Research Summary ................................................... 54
Appendix D: Tinnitus Resources ................................................................................ 58
Appendix E: Tinnitus Cycle—In-depth Explanation ................................................... 59
Neuromonics Tinnitus Treatment Oasis Workbook
Congratulations on your decision to begin the
Neuromonics Tinnitus Treatment. This guide is
designed to give you the help you need to get the
greatest benefit from your treatment program.
The Neuromonics Oasis Device is a medical device that is small and lightweight approximately the same size and weight as a mobile phone, and used with specifically
selected earphones. The Oasis delivers prescriptive music signals at a comfortable listening
level that stimulate a wide range of the auditory system. This stimulation is much wider than
you would receive from listening to normal music, MP3 players, hearing aids or other sound
devices. Since the signal is pleasant to listen to, it helps to promote positive changes in
relaxation, concentration, stress, anxiety and sleep, which help decrease tinnitus disturbance
during treatment. The appearance of the Neuromonics Device is designed to be compact and
discreet, so that you can easily and comfortably use your treatment.
Common Goals Achieved with Neuromonics Tinnitus Treatment
Outcomes from the Third Clinical Trial:
91% of people who used the Neuromonics Tinnitus Treatment reported a significant
reduction in the tinnitus disturbance
86% had a significant reduction in the tinnitus awareness
70% had a significant reduction in the tinnitus volume
78% had a significant improvement in their tolerance to loud sounds
97% would recommend the treatment to others
(Davis, Paki and Hanley; Ear and Hearing, 2007)
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Upon completion of the Neuromonics Tinnitus Treatment, we ask people for their
comments. Commonly, people report the following:
“I noticed an improvement in falling sleep as well as an improvement in the quality of sleep”
“I felt a reduction in the need to have ambient sound around”
“I find it easier to concentrate and work”
“I find that treatment has taken the edge off the tinnitus”
“I generally only hear the tinnitus when I stop and think about it”
“If I do hear the tinnitus now I no longer worry about it”
“I am able to go out without worrying about being exposed to loud sounds”
“I enjoy socializing”
Although tinnitus is an internal phenomenon, its impact can affect family members. This
occurs because people with tinnitus often have to use their energy dealing with the tinnitus
so that they have little tolerance or energy for other things. Therefore, we ask family
members if they have noticed anything different in their family member since completing
treatment. Here are some common responses:
“No longer grumpy”
“No longer talks about the tinnitus”
“Appears to be more energetic”
“Appears happier and more relaxed”
Neuromonics Tinnitus Treatment Oasis Workbook
How to Use This Workbook
This booklet is designed to help maximize your Neuromonics Tinnitus Treatment. The
following pages will guide you step by step through the treatment process over the next 6-8
The goal of your treatment is to reduce the amount of time you are bothered by and aware of
your tinnitus. The end result will be long-term improvement in these areas. The Neuromonics
Tinnitus Treatment is clinically proven to provide significant reductions in awareness and
This booklet also contains helpful resources such as:
Tips to maximize the results you will see using this treatment
Assignments to help maximize your treatment
Device Troubleshooting Tips providing instructions on how to address various
device questions or issues
Frequently Asked Questions (FAQ’s) and answers
There are different assignments during the course of your treatment. A treatment calendar is
provided on the next page to help you track your progress.
Each week you will have a different section to read about various topics including
information on sleep, diet and medication and environmental noises. It is ok if you want to
read ahead to a specific section that discusses one of your problem areas. If you do not
have any issues with a particular topic, feel free to skip that section.
You will also return to the clinic for follow-up appointments during your treatment. Please
make sure to review the calendar with your clinician so these are scheduled at the correct
Again, please make sure to read the all the information provided.
You can find further resources by visiting our website at www.neuromonics.com or
contacting your clinic.
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Assignment Calendar
Neuromonics Oasis Assignment Calendar
Remember….if there is a particular topic that you need help with, you can read that section
before the scheduled week. If there is a topic that is not problematic for you, you can skip
that section.
Treatment Schedule
Week #1
Begin Treatment
Beginning Treatment
Device Information
Week #3
Week #4
Stress and Relaxation
Week #5
Relaxation Exercises
Week #6
Thinking Differently about
Your Tinnitus
Week #7
Environmental Noises
Week #8
Diet and Medication
Neuromonics Tinnitus Treatment Oasis Workbook
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Weekly Treatment Lessons
Weekly Treatment Lessons
Neuromonics Tinnitus Treatment Oasis Workbook
Lesson for Week #1
A good first exercise before beginning your treatment is to ask yourself: “What specifically do
I want out of this treatment?” Do I want the treatment to help me sleep better? To improve
my concentration? To make my tinnitus less bothersome? Ask yourself these questions and
write down your goals below.
Keeping track of your goals is an important way to measure progress throughout your
When should you wear your Neuromonics Device?
Your device should be worn when your tinnitus is most bothersome. It‟s much
more about using the device at the “right times” rather than when it is most
Think about using the device in the same sense you would use aspirin for a headache
(in other words, put the device on when your tinnitus bothers you most; use it to
provide relief from your tinnitus). Identify specific situations that are impacted by
your tinnitus and focus your use of the device at those times. You may feel that your
tinnitus is bothersome at ALL times. Try to think of your tinnitus on a scale of one to
ten. There are usually times during the day that are maybe lower on the scale and
times when it may be off the charts! Focus your use on the situations where you
would rate your tinnitus on the higher end of the scale.
Situations when the tinnitus is bothersome and other appropriate times to use your
treatment (i.e. working on the computer, reading a book, going to sleep):
1. ____________________________________________
2. ____________________________________________
3. ____________________________________________
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Lesson 1 Beginning Treatment
The recommended dose is 2-4 hours daily. You can use it more if you find it
helpful, however usage of greater than four hours per day will not shorten the
treatment period.
Keep in mind this time does not have to be consecutive, for example you can wear it
1/2 hour at breakfast, another 1/2 hour at lunch, and an hour before bed and you'll
complete your two hours of required usage. You can use the treatment in 15 minute
intervals if you like, and you will be surprised at how quickly the time adds up! The
treatment was designed to fit into your lifestyle easily, but you must remember to use
the treatment at those times when your tinnitus is most bothersome.
Try to use your device if possible as soon as your tinnitus becomes bothersome. The
longer you wait, the more your tinnitus can escalate.
Occasionally, if you don‟t need more than 2 hours on a particular day, don‟t struggle
to get it in. The reason being, this treatment should not add stress to your day. It
should be a source of relief and pleasant to use.
When not to wear your Neuromonics Device:
While exercising
When straining to hear
While driving
While watching television
When your device may get wet
The idea is to not wear your device when you are doing things which will elevate your heart
rate or when you are in a situation where you are straining to hear something else. Using the
device during these times will make it difficult to get the most out of your treatment.
Volume Setting
At the beginning of your treatment process, set the volume at a comfortable
listening level that provides as much blending between the music and your tinnitus
as possible.
Always be sure that the volume level is comfortable.
Neuromonics Tinnitus Treatment Oasis Workbook
How long will my treatment take?
The length of the treatment will vary from person to person; depending on your tinnitus and
how committed you are to the treatment process. Patients who use their device consistently
will be more likely to see results more quickly. Typically, the treatment is anywhere from six
to eight months, but some patients may take longer. Individual factors such as hearing loss,
tolerance for loud sounds, stress, personal health and treatment compliance can influence
the length of treatment.
The Tinnitus Cycle*:
Understanding what tinnitus is and why it can become bothersome is important. The cycle of
tinnitus has three main components that feed one another. In order for a treatment to be
effective, each of these areas must be addressed. The Neuromonics Tinnitus Treatment
works to ensure that each of these areas are addressed , thereby providing long-term relief
for your tinnitus.
*Please see Appendix E for a more in-depth discussion on the tinnitus cycle
There are three components to the tinnitus Cycle: Auditory, Attentional, and Emotional.
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Lesson 1 Tinnitus Cycle
Auditory: There is an auditory perception of the tinnitus sound. This perception is generally
triggered by changes in hearing or damage at some level in the patient's auditory system.
The lack of auditory signals sometimes also can result in an increased sensitivity for sounds
stemming from the same lack of auditory stimulation. This is sometimes referred to as
hyperacusis or decreased sound tolerance.
Attentional: After perceiving the tinnitus sound, the brain then determines it to be
something important to listen to and labels it as a significant signal. In some cases the brain
has labeled the tinnitus sound as harmful or threatening to the body. As a result, this causes
the brain to pay closer attention and continuously monitor this sound.
Emotional: The heightened attention from the brain leads you to develop an emotional
response to the tinnitus signal. This emotional response may include anxiety, fear, a sense of
a loss of control, annoyance, frustration, sleep/concentration problems, etc. These negative
emotions can increase your stress level, which will only make your tinnitus seem louder.
These components can develop into a vicious cycle that keeps repeating itself with each one
feeding the other.
How does the treatment work?
The Neuromonics Tinnitus Treatment is designed to treat all 3 components of tinnitus:
 Auditory: wide frequency stimulation of the auditory centers of the brain. In other
words, the device provides auditory stimulation to all frequencies, from the very low
to the ultra high pitched. This allows each area of your auditory system to benefit
from the treatment.
 Attentional: teaches the brain to ignore the tinnitus signal in order to become less
aware of the tinnitus using a process of desensitization over the coming months.
 Emotional: provides relief, relaxation, and a sense of control over your tinnitus. With
treatment you are working to remove the negative label your brain has assigned to
the tinnitus and reassign it to a neutral category. This is achieved by wearing the
device during the times when you are most impacted by your tinnitus. By pairing the
relaxing aspects of the Neuromonics treatment during these times, you can lose the
harmful label your brain has assigned the tinnitus.
Neuromonics Tinnitus Treatment Oasis Workbook
Decreased Sound Tolerance (DST) and Hyperacusis:
What is DST and Hyperacusis ?
 Decreased Sound Tolerance (DST) is discomfort from sounds at a level which most
people would not find uncomfortable.
 Hyperacusis is extreme where soft everyday sounds are uncomfortable.
 Approximately 66% of tinnitus patients suffer from some degree of Decreased
Sound Tolerance.
How is loudness tolerance measured?
 Your clinician performs a test called a Loudness Discomfort Level (LDL). This is where
different tones are presented to you while you point to a chart that determines how
loud you perceive the sound. When you point to the “Uncomfortable Loudness Level”
on the chart, the tone is stopped immediately. Depending upon your measurements,
it can be determined whether you are considered to have “Normal” loudness
tolerance, “Decreased Sound Tolerance” or “Hyperacusis”.
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Lesson 1 Hyperacusis
Central Gain helps to explain how hypersensitivity to sound occurs. Whenever we
have a lack of auditory or sound information going to the brain, such as with hearing
loss, or the inappropriate use of earplugs, the brain attempts to “strain to hear”. This
straining to hear causes a compensatory activity in the brain due to this lack of
auditory or sound input and neurological changes take place. Much like an antennae
searching for a signal, the brain’s internal amplifiers are on high alert searching for
sound. So when sounds occur, they are “internally amplified” so to speak appearing
much louder than they are.
How does Neuromonics help Hyperacusis or DST?
The great news for patients with DST or hyperacusis is that there is help!
Neuromonics works extremely well to treat either of these conditions.
Your Sound Sensitivity will be addressed before we actively work on treating your
You will utilize the same Neuromonics treatment device for both the sound sensitivity
and the tinnitus treatment
Remember, you always have control over the volume and it should be always set for
comfort. Gradually, over time, your comfort levels will increase.
Always avoid the inappropriate or overuse of earplugs. They should be used to
protect your ears from loud noise exposure but not from everyday environmental
Neuromonics Tinnitus Treatment Oasis Workbook
What to expect during your treatment
Congratulations on beginning Neuromonics Tinnitus Treatment. The goal of this workbook is
to give you the help you need to get the greatest benefit from your treatment program.
We want to make sure you are successful with your tinnitus treatment. To assist you, we
have outlined what to expect from treatment.
Neuromonics Tinnitus Treatment should be used for 2-4 hours per day when your tinnitus
is most disturbing.
The length of time that treatment will take will vary from person to person. The minimum
period for treatment is six to eight months.
There are two stages during treatment:
 Stage 1 – Is designed to help you get relief from the tinnitus while using the
treatment and also to help you relax. The goal of phase one is to move the brain’s
label of the tinnitus from a negative one to neutral. Also, by feeding the brain specific
sounds, there are neurological changes that take place within the central auditory
nervous system, which act to reduce your tinnitus perception.
 Stage 2 – The purpose of the second stage of treatment is to retrain your brain to be
less aware and bothered by the tinnitus. In other words, to desensitize the brain to
the tinnitus.
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Lesson 1 Expectations for Treatment
Sound Quality:
 An additional signal is added to highly customized music, commonly referred to as
the “shower sound”. This is added to help get as much blending of your tinnitus and
the music as possible. Some people hear the shower sound and some do not. The
signal is effective regardless of whether you hear it or not.
 Your may find some of the programs to be “high-pitched or tinny”. This is because
there are high pitched sounds that have been added that you may have not heard for
a while because of hearing loss, or because of the limitations of most music. Most
people say they get used to this over a few weeks.
 The treatment will sound equally loud in both ears because it is specially
programmed to your hearing levels in each ear. If it does not sound equal, adjust the
placement of your earphones to achieve a more balanced sound. Also, check the
placement of your earphone jack so that it fits snugly into the device.
 Set the volume to a comfortable level that provides as much blending of the music
and the tinnitus as possible. The main goal with volume is to always make sure it is
comfortable. This is more important than trying to cover the tinnitus with an
uncomfortably loud volume.
 Most people are able to hear others speaking to them while using the treatment.
Neuromonics Tinnitus Treatment Oasis Workbook
It is recommended that you use it at those times when your tinnitus is most
Consistent usage is recommended of at least 2-4 hours per day
You will be able to use your treatment while carrying out most normal activities such
as reading, working on the computer or walking.
When NOT to use treatment:
 Driving
 Exercising enough to raise your heart rate
 Listening to television and situations in which you are straining to hear
 Getting device wet
 The most important thing to remember early on is that the benefits of treatment in
the beginning are limited to treatment times only. Most people will be aware of the
tinnitus at other times.
 Treatment is comfortable and pleasant to use.
 Treatment assists with relaxation, which may carry over after a treatment session has
 Improved ability to go to sleep if the tinnitus is disturbing at this time.
 Improved ability to concentrate if tinnitus disturbs concentration.
 Treatment is enjoyable and easy to fit into one’s lifestyle.
Occasionally people report increased awareness of their tinnitus just after listening to the
device; this is referred to as “relief contrast”. This happens because the tinnitus appears
louder in comparison to the relief experienced while using the device. This relief contrast
perception typically only lasts for a short period of time. If you experience relief contrast, try
turning down the volume for a few minutes prior to removing the device, taking the device off
in an environment that is not completely quiet, or use it for shorter periods of time, to reduce
this perception.
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Lesson 1 Treatment Expectations
Expectations Later in Treatment
Sound Quality:
The signal is changed in Stage Two to help with retraining the brain to be less aware
of the tinnitus. You will not hear the “shower” sound once this change has
happened, however the music will remain the same.
Set the volume comfortably. The goal is to hear the music about 50% of the time
and the tinnitus about 50% of the time.
Continue to use the treatment for 2-4 hours daily at the times when your tinnitus is
most disturbing.
You will begin to slowly see benefits carry over to times when you are not wearing
the device.
At first, you may find you are not getting quite the same relief while listening as you
did in Stage One. Do not worry because this is common and should improve quickly. If
your tinnitus is worse than average on a particular day, you can use more volume to
achieve relief. Remember, the volume should never be uncomfortably loud. You
should adjust your volume so that you hear your tinnitus 50% of the time on most
days during this phase of treatment for optimum results.
You should see results during this stage that include decreased awareness and
disturbance from the tinnitus even when not using the treatment.
You may also see an improved ability to tolerate certain sounds that were not
comfortable before you began treatment.
Neuromonics Tinnitus Treatment Oasis Workbook
Additional information and helpful hints
This treatment is not a treatment for hearing loss and we do not expect any change in
your hearing levels.
There is no need for you to monitor or check-in with your tinnitus on a daily or
weekly basis. Your clinician will do the monitoring at appointment times when you
are in the office so you can sit back, relax and enjoy the treatment.
During treatment, you may find that the time of the day when you are most
disturbed by your tinnitus may change. If this happens, we recommend you adjust
the time you use the treatment so that you are using the treatment when the tinnitus
is most bothersome.
When anyone starts on a long-term treatment, whether it is losing weight, getting fit
or treating tinnitus, it is natural to look for immediate results. With all of these long
term lifestyle changes, results are gradual and happen in small steps. There are often
ups and downs along the way. There are individual differences and people will
respond to the same treatment at different rates.
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Lesson 1 Device Mechanics
Device Mechanics
This workbook is designed to provide step–by-step instructions for using the
Neuromonics Tinnitus Treatment. By carefully following each of the steps within this
treatment plan, you will begin to see a reduction in the awareness of your tinnitus, along
with long term relief from your symptoms.
How to use the Neuromonics Oasis Device
This summary is not intended to replace the information located in your
Neuromonics Oasis Device User Manual. Please read the entire User
Manual prior to operating your device.
A brief review is provided here.
Earphone Information:
Figure 1
Neuromonics Tinnitus Treatment Oasis Workbook
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Right earphone
foam covers facing
away from you
Figure 2
Support arm
Figure 3
Figure 4
To insert your earphones:
1. Arrange the earphones on a table in front of you. Ensure the foam covers on the
earphones are facing towards you. The earphone on the right is to be placed in your
right ear. (Figure 1)
2. Pick up the right earphone and swing the hook outwards so you can hook it around
your ear. (Figure 2)
3. Place the right earphone in your right ear. The top of the support arm should lie next
to the join between the top of your ear and your head. Adjust the length and support
arm so the earphone fits firmly in the bowl of your ear. (Figure 3)
4. Adjust the hook so that it fits snugly and comfortably behind your ear. (Figure 4)
5. Repeat steps 2 to 4 when positioning the left earphone.
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Lesson 1 Device Mechanics
Additional Earphone Information:
The earphones are designed to be ear specific and the device is programmed
according to your hearing profile.
Due to this fact, it is important you insert the correct earphone into each ear.
Use only headphones provided by Neuromonics.
Do not remove your earphones from the device when not using your treatment. This
lessens the wear-and-tear on the earphone jack.
The earphones that are included with the device have been specifically chosen to
allow for the greatest impact on your tinnitus. They are high quality earphones that
have the capability to reach the higher frequencies necessary as part of the treatment
If you experience any discomfort from the earphones, contact your clinician.
Small adjustments in placement of the earphones will impact sound quality and
Smart Wrap:
Included with your earphones is a Smart-Wrap that allows you to wrap up the cord
of the earphones in order to prevent any damage from occurring during use.
It is recommended that you select the desired length and then wrap up the rest of
the cord to prevent it from becoming tangled. This is to be done at the 'Y' of the
cord. Use the slots at either end to thread the cord through. (Please see the
instruction sheet inserted in the Smart-Wrap package).
Please refer to your Device User Manual for important safety information and specific
instructions on charging your device.
Only the charger supplied with your device should be used.
The device contains a rechargeable Lithium-Ion Battery that gets approximately 25
hours of usage per charge. It is recommended you charge the device daily. You
cannot listen to the treatment while the device is charging so plan accordingly.
Charge time is approximately two hours for a fully discharged device.
The battery indicator light will begin to flash when the battery charge is low. This
generally happens when there is about 4 hours of usage left.
In order to prevent damage when recharging, be sure to plug the charger in to the
correct port which is located on the bottom of the device.
Neuromonics Tinnitus Treatment Oasis Workbook
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Getting to know the device
Volume adjustment
Headphone Jack
Slider switchsingle or
continuous play
Begin and
Daily Usage
Additional items not shown:
•Reset button
•SD card
Charging Port
The buttons on the front of the device have been designed for ease of use.
When the “Begin” button is pressed, the device will power on and begin playing the
When the “End” button is pressed, the device will discontinue playing and turn off
the power.
Volume buttons (+) and (-) will adjust the volume of your device. Each time you
press a button the volume will increase or decrease. The buttons are designed so
that it is not possible to get a sudden increase in volume. Repeatedly press the
buttons until you reach the correct volume for that treatment session.
The volume will reset to its programmed minimum setting after five minutes of nonuse. You will need to re-adjust the volume control if you have not used the device in
the last five minutes.
There is no visual display of where you are setting the volume. Remember to set the
volume according to the level that provides blending with your tinnitus and is
comfortable. Your volume setting may vary from day to day. This is normal. Try to
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Lesson 1 Device Mechanics
only adjust the volume when you initially switch on the Neuromonics device. Do not
adjust again unless is becomes uncomfortably loud. Set it and forget it!
Single/Continuous Switch:
Figure 5
Use the single track when falling off to sleep. This will turn off the device after one
track (approximately 50-60 minutes of listening).
Use the continuous switch for continuous play. When used in continuous mode, the
device will cycle through all available tracks until the “End” button is pressed.
Time Usage Display:
Figure 6
Figure 6 shows the Neuromonics LCD window displaying daily usage hours.
This will allow you to quickly determine how many hours you have used the device
on that particular day.
The window is a 4 hour block so when it is half full, you know you have reached your
necessary two hour minimum for the day.
This Time Usage will reset automatically and clear itself everyday at 3AM.
This feature makes it easy to track your 2-4 hours of use each day.
Neuromonics Tinnitus Treatment Oasis Workbook
Listening Tracks:
Your device has been pre-programmed with 4 musical tracks. These tracks have been
chosen to help stimulate your auditory system. It is recommended you listen to all
four tracks.
Tracks 1 and 2 are classical selections. These may be preferred during concentration
tasks such as working on the computer.
Tracks 3 and 4 are contemporary/relaxation tracks. These may be preferred during
relaxation activities such as falling off to sleep.
Remember, this music is designed to eventually be something that is in the
“background”. You do not need to pay attention to the music. It is to your benefit to
eventually learn to tune it out. This will help with re-training the brain to ignore the
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Lesson 1 Frequently Asked Questions
Q: Will my tinnitus get worse using this device?
A: No, there isn't anything contained within the device that will make your tinnitus worse.
While initially wearing the device, you may have immediate relief and relaxation from your
tinnitus and once the device is removed your tinnitus may seem louder for a brief time, but
will gradually begin to decrease. This is similar to individuals who wear eyeglasses; there is a
contrast effect that occurs once they remove their glasses, until their eyes adjust. It is also
common that your tinnitus changes pitch during the treatment. If you have any concerns
about your tinnitus perception while using treatment, contact your clinician.
Q: If someone else in my family has tinnitus, can they use my device?
A: Since the Neuromonics device is individually prescribed and contoured to your hearing
profile and being classified as a FDA Cleared Medical Device, it cannot be shared with
someone else (The FDA mandates that it is a one patient, one use device).
Q: If I fall asleep with my device on, does it count towards my 2-4 hours a day?
A: The 2-4 hours per day only includes waking hours. Due to the relaxation provided by the
device, it is an excellent way to help fall asleep at night. And it is safe to use while sleeping.
However, keep in mind that it is important to wear your device throughout the day when
your tinnitus is most bothersome (for a minimum of 2 hours total usage per day).
Q: Can I have different musical tracks for my device?
A: No additional or alternate musical tracks can be programmed on the device. The musical
tracks contained in the Neuromonics device are very specific and have been chosen to help
counteract your tinnitus. In order to retrain your brain to ignore your tinnitus, the music
needs to be redundant in nature. The sooner you can put the music into the background, the
more quickly you will be able to put your tinnitus there as well.
Neuromonics Tinnitus Treatment Oasis Workbook
Q: I use hearing aids and Neuromonics, when should I use Neuromonics vs. hearing aids?
A: If you use hearing aids, make sure that they are used for communication purposes and not
while wearing your Neuromonics device. The Neuromonics device may be used during
quieter times when there is nothing for the hearing aids to amplify. You will need to remove
your hearing aids while using the Neuromonics device. Remember to reach for the device
when the tinnitus is most bothersome.
Q: Can I use my own earphones?
A: No. Due to limitations of the frequency response, other earphones will not be calibrated
to provide the full prescription of your treatment. If you have problems with the prescribed
earphones, please contact your provider.
Q: What if the treatment is not completely covering my tinnitus?
A: It is not necessary for the treatment to cover your tinnitus in order to be effective. The
goal of the treatment is to provide some degree of relief from your tinnitus, while also
providing relaxation. Factors that influence how much the treatment will blend with your
tinnitus include your hearing loss, the perceived volume of your tinnitus and how well you
can tolerate sounds.
Q: What if my earphones don’t sound balanced?
A: For more balanced loudness perception, first adjust the earphone placement. Due to the
size and shape of each patient's ear canal; loudness perception can vary. You can experiment
with earphone placement in order to balance the loudness. Also be sure to check that the
earphone jack is securely connected and inserted completely. For further tips on
troubleshooting earphone issues, please see the “Device Troubleshooting” section of this
Q: How loud should I play my device?
A: Your first goal should always be to listen at a comfortable volume level. If the device is
too loud it can take away from the relaxation you should experience from the music. Be sure
to turn up the volume if you feel you need more relief, but be certain it is a comfortable
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Lesson 1 Frequently Asked Questions
Q: Will I have to use the device forever?
A: At the completion of your 6-8 month treatment plan, we recommend that you continue to
stimulate your auditory system by using the device from 2-4 hours per week. This additional
period is called the maintenance phase and will vary from patient to patient.
Q: When am I done with treatment?
A: Completion of the treatment process varies from patient to patient. This will depend upon
a number of factors including how you have progressed through the treatment process and
whether or not you have accomplished the goals you set out to achieve. Your clinician will be
able to help you determine when this has been accomplished.
Congratulations! You have completed this week’s lesson.
Neuromonics Tinnitus Treatment Oasis Workbook
Tips for Success
Put the earphones on & press “Begin”
Use at a comfortable volume that provides relief to the tinnitus
Use when the tinnitus is most bothersome
These items can trigger tinnitus. Try to limit them.
o Caffeine
o Alcohol
o Nicotine
o Exposure to loud sounds without using ear protection
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Lesson 2 Sleep
If you are consistently missing out on sleep, this can impact your health more than your
Many people suspect that their tinnitus is loudest when they are in bed, trying to get to
sleep. However, several studies have shown that actual loudness of tinnitus usually does not
vary much during the day, but there are times when tinnitus appears more noticeable. At
bedtime there is generally little environmental noise around to cover the tinnitus and little
else to occupy your attention, so the tinnitus can be more bothersome at this time.
Using the Neuromonics Tinnitus Treatment at bedtime may help you get to sleep. The
“single” function on your device will automatically switch off the treatment after one track,
allowing you to sleep without worrying about switching it off.
General habits that promote a good night sleep:
Go to bed at around the same time every night.
Reduce the silence prior to falling asleep through the use of your Neuromonics
Avoid excessive caffeine (e.g., coffee, tea, cola drinks, and many chocolates) more
than 12 hours before bedtime.
Avoid smoking at least a few hours before bedtime.
Avoid drinking alcohol at least 4 hours before bedtime. Substitute with a hot nonalcoholic or non-caffeinated drink before bedtime.
Exercise regularly early in the day to promote sleep and improve relaxation.
Enjoy relaxing activities before bedtime, such as meditation or listening to your
Neuromonics device.
Keep the bedroom cool and use natural fibers for your bedding.
Gradually dim the lights from sundown as you get ready for bed.
Take a warm shower or bath 2 hours prior to bedtime.
Neuromonics Tinnitus Treatment Oasis Workbook
Avoid having a television in the bedroom and do not watch TV just before going to
Sleep with a low level neutral sound in the room such as a box fan or environmental
sound generator.
Wake up about the same time every day even if you had a late night the night before.
Additional tips for you to consider:
Worry Time:
Problem: Trying to sleep when your mind is filled with all sorts of worrying.
Solution: A few hours before bedtime, put aside time each day dedicated solely to
thinking about those issues that worry you. Write down problems and possible
Clock Watching:
Problem: Glancing at the clock (calculating the time spent in bed so far, how long you
were actually sleeping, how many hours to go, etc) promotes more anxiety.
Solution: Turn away the clock face so it cannot be seen from the bed.
Sleeping Pills:
Problem: Sleeping pills are designed for short term use only. If taken for more than 1
month, sleeping pills can lose their effectiveness and become habit forming. Sleeping
pills usually only treat the symptoms of a sleeping disorder.
Solution: Use your Neuromonics device to aide you in relaxing and falling to sleep.
Consult your physician on how to wean off the sleeping medication while using your
Neuromonics device or stop usage of sleeping pills altogether.
Congratulations! You have completed this week’s lesson.
Continue with lesson #3 next week.
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Lesson 3 Stress and Relaxation
Stress and Relaxation
You may not realize how much stress you have until you are able to control it more
effectively or reduce it. To aide in reducing stressors in your life, list all areas in your life
where there is conflict, excessive worry, uncertainty, or other things that are causing you to
feel stressed. Make a list of why each one of these might be causing a stressful feeling.
Concentrate on new or different ways of resolving these problems. Try to share some of your
duties to others. For example, a financial guidance counselor could potentially reduce your
money worries. Keeping stress levels down can help you:
Cope better with your tinnitus
Help you to sleep better
Reduce any anxiety, tension and depression
Improve your concentration
Reduce the likelihood of illness
Makes life so much more effortless and enjoyable
There are numerous approaches to managing your stress. This skill can be difficult to learn
initially since you cannot force relaxation to happen. You will need patience and practice to
learn relaxation techniques and apply them successfully.
Neuromonics Tinnitus Treatment Oasis Workbook
General practices to manage stress and promote relaxation:
Plan ahead.
Prepare for the next days‟ activities the evening before (i.e., lunches, clothing, work
Fill up your gas tank before it is left with ¼ of a tank.
Be prepared to wait. (e.g., bring an item you enjoy such as, reading a book while
waiting in line or at an office, listening to music or your Neuromonics device).
Eliminate (or restrict) the amount of caffeine in your diet (e.g., coffee, tea, cola drinks,
and many chocolates).
Relax your standards. A slight change in schedule is okay (e.g., cleaning or changing
sheets on Sunday instead of Saturday, mowing lawn next weekend instead of this
Say “no” to activities that you do not have the time or energy.
Learn to delegate tasks to others capable of completing the task.
Prioritize tasks: put the most important tasks first.
Try to do the task that you fear or dislike at the beginning of the day instead of at the
Do nothing which requires you to tell a lie.
Unplug your phone when you want to relax or take time out.
Take a hot bath (or a cool one in the summer) to relieve tension.
Exercise at least twice a week.
Get up and stretch periodically if your work requires you to sit long for hours at a
Try muscle relaxation therapy, yoga, and/or meditation.
Have a massage!
Congratulations! You have completed this week’s lesson.
Continue with lesson #4 next week.
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Lesson 4 Progressive Relaxation Training
Progressive Relaxation Training
Exercises that will increase your relaxation can calm your body when you feel anxious. There
are two reasons for relaxing. First, when you are suffering from anxiety, tension becomes
such a habit that you no longer notice it. Second, by tensing a muscle we also fatigue it;
making it easier to relax. The following exercises make you aware of the differences between
tension and relaxation.
There are three stages of exercises. Relaxation is a physical skill. You must practice it
regularly. Once you have learned this technique, you will be able to control anxiety in
stressful situations.
Stage 1: Try to do all of the exercises daily for 7 days.
Stage 2: Select exercises that are best for you. Include deep breathing exercises.
Stage 3: When you have reached Stage 2, begin applying relaxation exercises during
the day. Do this by deep breathing, tensing your arms briefly, or just by mentally
relaxing and allowing your body to follow.
Preparing for Relaxation Exercises:
Choose a quiet time and place to practice.
Try relaxation exercising at the same time as using your Neuromonics device.
Allow 10-15 minutes of relaxation exercise.
Neuromonics Tinnitus Treatment Oasis Workbook
Begin by lying on your back or sitting comfortably in an armchair. Do not cross your arms
or legs.
Breathe slowly and deeply, and close your eyes.
AVOID tensing up too hard and relaxing suddenly. If anything feels uncomfortable, you
may be tensing too much.
Relaxing Hands and Arms:
HANDS: Clench your right fist, keeping the rest of your body relaxed. Notice the tension
in your fingers, thumb, palm of your hand, your knuckles and the back of your hand.
Keep your fist clenched; noticing the tension in your wrist and lower part of your arm.
Notice how clenching your fist makes your arm tense as well.
Now, let your hand relax and your fingers hang. Notice how the fingers and hand feels
warm and relaxed. The arm may feel heavy. Feelings of heaviness and warmth are an
important sign that you are succeeding in relaxing.
Continue the relaxation exercise with your left fist.
ARMS: Clench your right arm by bending it up so that your knuckles touch your shoulder,
clenching your fist at the same time. Hold for a moment and then let it drop.
Continue the relaxation exercise with your left arm.
Hold your right arm straight in front of you and tense it up. Try to feel as if you are
pushing your hand off the end of your arm. Draw your hand back and let your arm drop.
Continue with the left arm.
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Lesson 4 Progressive Relaxation Training
Relaxing Shoulders and Face:
SHOULDERS: Tense the muscles by hunching up your shoulders. Hold them in an tense
position and notice the muscle tension across the top of your shoulders, in your neck, in
the top part of your chest and back and in your arms.
Notice how your breathing is affected by the tensing of these muscles.
Now, let your muscles relax and lower your shoulders as low as possible.
NECK: Tense the muscles by pushing your head back against the chair or pillow. Avoid
tensing too hard.
Notice the tension in the back of your neck, back of your head, across your shoulders,
front of your neck and around your jaw and lower part of your face.
Now, bring your head forward and suddenly let your muscles relax. Allow your head to
drop forward; feeling floppy and heavy.
FACE: Begin by frowning and creasing your forehead. Close your eyes as tightly as you
Tense face again, pursing lips and pressing your tongue against the roof of your mouth
Relax your face muscles and breathe slowly.
Let your mouth remain slightly open. Your arms and head should feel heavy, your
shoulders are slumped and your face feels soft.
Relaxing your Back and Stomach Muscles
BACK: Concentrate on the muscles in your back.
Arch your back slightly to produce tension.
Hold the tension, then, relax.
Neuromonics Tinnitus Treatment Oasis Workbook
STOMACH: Tense your stomach muscles
Pull in your stomach so that you look as thin as possible. Hold and concentrate on the
Gently let your stomach return to normal. Notice how comfortable you feel when the
muscles across your stomach are soft and relaxed.
Relaxing your Feet and Legs:
FOOT: Start with your right foot.
Straighten your leg (if sitting on a chair, keep your heel on the floor).
Point your toes down away from you.
Curl your toes under.
Feel the tension in your toes, the sole of your foot, the upper part of the foot, the ankle,
lower part of your leg, in the calf muscles, behind your knees, and in the thigh muscles.
Relax your foot.
Repeat procedure with left leg.
The Breathing Exercise:
This is the most important exercise of all. Try to completely relax and “let yourself go”
all over, and concentrate on your breathing. Make sure that it is easy and regular.
Inhale through your nose and exhale through your mouth. Take four deep breaths,
filling your lungs as much as possible and then breathing out slowly.
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Lesson 4 Progressive Relaxation Training
Finishing a Relaxation Session:
Your breathing should be very slow and gentle. Your arms, legs, and head are heavy.
Your face, neck, shoulders, and stomach are soft. Enjoy the changes you have
produced. Now think “CALM” each time you breathe out.
Congratulations! You have completed this week’s lesson.
Neuromonics Tinnitus Treatment Oasis Workbook
Changing How We Think About Tinnitus
It’s certainly understandable to have negative feelings associated with the perception of your
tinnitus. The ringing or buzzing in your ears can be very unpleasant and bring about a stress
response that you deal with not only in your mind, but your body as well.
It’s important to understand that this stress response is not something that you’ve chosen. It
is often a result of how your body reacts to a threatening sound or dangerous environment.
In the case of your tinnitus, the moment that you hear your tinnitus, your body chooses to
trigger a stress signal in response to the tinnitus sound. During these times, you may
experience the following:
Increased heart rate
Increased respiration or breathing
Hot or cold sweats
Irrational thoughts
Fight or Flight
Your body’s response to danger is what is known as the fight or flight response. This is a
response found within us for protection since the beginning of time. It was to warn us of an
approaching danger and was used as a defense mechanism. This is the same mechanism at
work when those negative feelings emerge with your tinnitus.
Understanding your Tinnitus
In reading the previous paragraphs, they are not meant to suggest that tinnitus is purely
psychological. From many years of clinical research, we know that tinnitus is due to real
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Lesson 5 Changing How We Think About Tinnitus
changes to the auditory (hearing) system. However, we also understand that negative beliefs
about tinnitus can in turn increase the importance the tinnitus has in the brain, making it
more of a threat to your system. As a result, there is a greater, more negative, impact on
your day to day life. The more negative of an impact your tinnitus has in your life; the more
likely you are to pay attention to it. As you can see, this makes for a vicious cycle. In treating
tinnitus, it’s extremely important to de-emphasize the role of tinnitus in your daily life.
To achieve this, understanding where tinnitus comes from is crucial. Tinnitus is merely a
symptom of changes somewhere in the auditory system. Many people with tinnitus think
that it will make their hearing worse. In reality, the tinnitus has resulted from hearing loss or
changes in the auditory system, not the other way around. Understanding that tinnitus does
not contribute to hearing loss can be the first step to removing the importance associated
with your tinnitus.
Checking in With Your Tinnitus
This is also known as self monitoring. Remember, in treating tinnitus, we want to deemphasize the importance your body has placed on the ringing or buzzing. To achieve this, it
makes sense that you would discontinue any attempts to monitor or self measure your
tinnitus. That is the work of the device and your clinician. The sooner you can stop these
practices, the sooner you will be on your way to decreasing your awareness of the tinnitus
signal. This also refers to researching tinnitus as well. Once you have met with medical
professionals, understanding where tinnitus comes from and committing to treatment, your
research needs to be minimal. Think about it, the more time you devote to your tinnitus, the
greater importance your body will assign to that ringing or buzzing. This doesn’t mean not to
research tinnitus at all. Understanding is the key to success! It’s the continuous research
once understanding is achieved that can impede progress and hinder success with therapy.
Congratulations! You have completed this week’s lesson.
Neuromonics Tinnitus Treatment Oasis Workbook
Coping With Environmental Noises
Understanding how environmental sounds can contribute to your tinnitus
Loud Noise
Not only is loud noise the leading cause of tinnitus, but it can also make your existing tinnitus
worse. Appropriate ear protection is recommended any time you will be exposed to
excessive noise. Examples of noisy activities would be use of fire arms and power tools,
attending music concerts or stock car races, and working around jet engines or loud
machinery. Use of ear plugs or ear muffs is suitable for hearing protection in any of these
scenarios. Talk to your hearing healthcare professional to discuss the best option for you.
Take a look at the chart below to ensure that you are protecting your hearing in your daily
activities. This chart shows you what activities are appropriate times for using hearing
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Lesson 6 Coping with Environmental Noises
Excess Quiet
While exposure to loud noise has been found to physically damage the auditory system and
make tinnitus louder, long periods of quiet can make your tinnitus seem louder. Think about
a lit candle in a brightly lit room. The flame from the candle is hardly noticeable because of
the amount of light present in the room. However, if you close the blinds and turn off the
lights, that candle will seem much brighter, even though the flame has not changed. What
has changed is the environment, making for a far greater contrast between the dark room
and the light of the candle. The same can be true of your tinnitus. The more environmental
sounds that are present to blend with your tinnitus, the less “bright” your tinnitus will seem.
Congratulations! You have completed this week’s lesson.
Neuromonics Tinnitus Treatment Oasis Workbook
Diet and Medication
How your medication or diet could be affecting your tinnitus
Medication and Your Tinnitus
There are times when certain medications can affect your tinnitus, and in some cases make it
worse. However, it is always recommended when considering changes to your medications
you consult your physician. Any changes to medication should always be done under the
supervision of a physician.
It’s important to understand that there are many medications on the market today in which
tinnitus is listed as a potential side effect. While pharmaceutical side effects should always be
taken seriously, it does not mean that every individual taking that medication will experience
all side effects listed for that particular drug. Pharmaceutical companies have to be
extremely cautious that all potential side effects are listed. However, this does not mean that
you will experience tinnitus or an increase in your tinnitus as a result of taking that particular
medicine. However, if you notice an immediate cause and effect of increasing tinnitus after
taking a prescription, please consult with your physician.
Aspirin, sometimes also referred to as salicylates, have been found to increase tinnitus for
some individuals. However, the small amount recommended for heart health and control of
blood pressure (baby aspirin 81mg) has rarely been found to be enough to cause any
increase in tinnitus. If you are concerned that your use of aspirin is a factor in your significant
tinnitus, consult your doctor to find out if there are any viable alternatives for substitution. If
taking excessive or frequent aspirin over the counter for pain relief (headaches and mild
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Lesson 8 Diet and Medication
muscle or joint pain) you may want to consider other aspirin free over the counter pain
relievers to see if there is any effect on your tinnitus.
These drugs are used for the prevention and treatment of malaria. Quinine is an example of
this type of medication, and has been found to have an effect on some individual’s tinnitus
perception. When considering an antimalarial drug, discuss with your physician any possible
alternatives to quinine. Quinine can also be found in some beverages such as tonic water.
Typical antibiotics usually pose no problem to your auditory system, but there are some
antibiotics known to cause damage. However, these are usually only prescribed when
absolutely necessary. These cases are typically used when treating a potentially life
threatening infection. The mycin group of antibiotics (gentamycin, erythromycin, lincomycin,
etc.) can be particularly damaging to the auditory system. Always consult your physician in
weighing out the consequences of these types of drugs.
Research has found that excessive amounts of alcohol can be detrimental to one’s health.
There are some individuals who feel that alcohol makes their tinnitus worse. Alcohol can also
have negative effects on your sleep cycle, which can make tinnitus seem more pronounced.
While these effects are highly individualized and it can be difficult to pinpoint specific factors
that are influencing your tinnitus, these effects should always be taken into consideration
when looking at ways to decrease overall tinnitus perception.
The unhealthy aspects of smoking are widely known and accepted. Just like medication and
alcohol, the effects of smoking in relation to an individual’s tinnitus perception are highly
individualized. There are many people who believe that smoking has made their tinnitus
worse. With the potential effect of worsening tinnitus, compounded with the adverse health
effects, smoking is always discouraged.
Neuromonics Tinnitus Treatment Oasis Workbook
It is no secret that your dietary choices can have a tremendous effect on your overall health.
Switching to a well balanced diet can do wonders for your overall sense of well being and
your ability to manage your tinnitus.
Caffeine: Caffeine is a stimulant and can affect your body negatively in many ways. It
can heighten anxiety and nervousness, which can lead to increased tinnitus
perception. Cutting down to 8-16 oz of caffeinated beverages per day can help to
alleviate your tinnitus symptoms. Don’t forget, in addition to coffee, tea, soft drinks,
and energy drinks, a significant amount of caffeine can also be found in chocolate.
Low Sodium: Many people also find a decrease in their tinnitus after lowering their
sodium or salt intake. A good rule of thumb is not to consume more than 1500 mg
per day. Many foods and beverages have high levels of sodium in them, some that
would surprise you! Taking a look at the sodium content in the things you eat and
drink can not only help to alleviate your tinnitus, but make you more healthy overall.
Vitamin Supplements
There are many over the counter supplements on the market today that claim to treat or
cure tinnitus. Always check with your physician before taking any of these supplements, as
they can interact with other medications you currently take. There isn’t any scientific
evidence to support that a supplement will decrease your tinnitus, and many patients have
found them to be ineffective. However, there are some patients who report some decrease
in their tinnitus after taking these supplements. Always make sure to always consult with
your physician when taking any supplements.
Congratulations! You have completed all treatment lessons.
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Tips for Success: Stage 2
Tips for Success
Stage Two
Use the device on “single” setting
Set the volume for 50% mix between and music and tinnitus
Use the device 2-4 hours per day when your tinnitus is
bothersome. If you miss a day or don‟t get a full two hours
occasionally that is fine.
Neuromonics Tinnitus Treatment Oasis Workbook
Completing the Program
Are you ready for Maintenance?
Congratulations if you are ready to consider whether or not it is the correct time to enter
the maintenance stage of the treatment! This typically takes place at least 26 weeks into
your treatment. Remember however, that this decision is made jointly with your
clinician. You will need to schedule your final appointment with your clinician in which a
questionnaire will be given to you along with some final measurements.
Things to Consider
Consider if you have noticed an improvement in the percent of time that you are aware
of the tinnitus ____________, and the percent of time you are bothered by the tinnitus
____________. Compare with your initial percentages. You may notice a greater
decrease the in percent you are bothered by the tinnitus than the awareness change.
Are there days where you are using the device less than 2 hours per day? Or
even days where you are skipping using the device? This indicates not needing to
reach for the device as often because your tinnitus is either not noticeable or
bothering you as much.
Consider whether or not you are experiencing periods of silence (without
tinnitus) when you are not using the treatment.
Have you experienced improvement with the treatment goals that you stated at
the beginning of your treatment?
The above are excellent signs that desensitization to the tinnitus has occurred.
The next two sections will discuss what to do if the changes are Satisfactory vs.
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Completing the Program
Satisfactory Changes-Desensitization Occurring
If the changes in the above mentioned items are satisfactory, you are ready to begin The
Maintenance Stage of Treatment. This will be decided by your clinician during your next
It is now time to begin the maintenance stage of treatment. It is most beneficial to
continue a periodic use of the device as opposed to stopping abruptly. Think of it as going
to the gym for a period of time and achieving physical results. If you stopped working out
altogether, your results may not maintain. However, if you periodically worked out, you
can maintain your fitness achievements. Similarly with the treatment, we have found
that using your device at least once a week for 2-4 hours is an ideal way to begin your
maintenance period. Try to do this for at least several weeks. If you wish to use the
treatment more than that, it is ok. Some patients like the relaxation effect of the device.
After several weeks of using the device for 2-4 hours a week, it can sit on the shelf and be
used as you desire. If anything in your life occurs (illness, excessive noise, major stress
etc) and ramps up your tinnitus, you can always initiate your treatment again.
Remember, however, that it is always recommended to see your audiologist if tinnitus
Maintenance Recommendations:
Use the treatment 2-4 hours per week
If you experience an increase in your tinnitus, use your device on a more regular, daily
schedule. If your tinnitus continues to increase, contact your clinician.
Neuromonics Tinnitus Treatment Oasis Workbook
If Changes are not Satisfactory and Desensitization has not yet Occurred
Continue to use your device in the following manner. Reach for the device when you are
noticing or bothered by the tinnitus only. Much like you would reach for an aspirin when
you have a headache. Remember to set the volume at a level that is covering and
exposing your tinnitus about 50/50. Then after you set it, try to forget about it. Get on
with doing your activities with it on such as reading, computer work, chores, hobbies,
cooking, relaxing etc. Use the device on the single setting to see if you have forgotten
that is shut off (desensitization occurring). It should not be disappointing if you are not
ready for maintenance at this time as it is not uncommon for many patients to require an
additional 1-3 months in active treatment. Revisit this stage and these considerations
again in 1-2 months with your clinician.
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Neuromonics Tinnitus Treatment Oasis Workbook
Appendix A:
Device Troubleshooting
Technology Issues
The earphones appear to be unbalanced or degraded:
Check earphone insertion into device, fit and placement on patient. Slight changes in
placement can impact sound quality.
Due to size and shape of the ear canal, loudness perception can vary.
Clean earphone jack using alcohol or contact cleaner. Small amounts of debris can
create an un-balanced sound quality.
Remove foam earphone cover. Check the screen of the earphone and/or cover for
debris. Clean the screen carefully with a small brush, and the earphone cover with
soap and water. Replace foam cover once it has completely dried. Earphone covers
can also be replaced with spare covers provided in the device kit.
If a problem still exists, contact your clinic.
The device is not charging:
Check the green light on the power supply to the charger.
Try using a different power outlet to make sure it is not a problem with the outlet.
Verify pins inside charging port have not been damaged by inadvertently plugging the
charger into the earphone jack.
The device is “dead”:
Make sure the device is charged properly.
Place a paperclip into the reset button on the back of the device (please see User
Manual for specific instructions). This will reset your device.
Contact your clinic if the problem is not resolved.
The LED display reads “No Card”:
Remove the end cap (using a small screwdriver or paper clip) and reinsert the SD
If the problem is not resolved, contact your clinic.
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Appendix B: Tinnitus Troubleshooting
Tinnitus Troubleshooting
Appendix B looks at different factors that can cause increased tinnitus perception. If you
are having a problem with your tinnitus increasing, review the following items and contact
your clinic for additional assistance.
Life Factors
Have you had a period of acute stress?
A stressful period can increase tinnitus levels despite ongoing treatment. Your device can be
used to help at these times, and continual use over the long-term will help you to better deal
with other stressful incidents.
Have you had excessive noise exposure lately?
A period of noise exposure to a concert, wedding, machinery, sporting events, etc., can
aggravate tinnitus. If the noise is so loud that you need to shout to be heard, then you should
consider using hearing protection.
Are you using hearing protection/earplugs appropriately?
Hearing protection should not be worn at times when there is no significant noise.
Conversely, hearing protection must be worn in the presence of excessive noise levels.
Please refer to the section on Environmental Noise for more information about proper
hearing protection.
Have you recently had changes in your overall health?
A cold, flu, allergy, or excessive ear wax can enhance tinnitus. Also, changes in medication or
dosage may also affect tinnitus. If a change in medication has occurred you should go back to
your practitioner.
Have you had extended periods of straining to hear clearly?
Extended periods of straining to hear can exacerbate your tinnitus. Exposure to softly spoken
children or adults, a conference or meeting can draw attention to hearing difficulties and
problems with the auditory system. Remember that your treatment is not to be used during
situations of straining to hear.
Neuromonics Tinnitus Treatment Oasis Workbook
Appendix C: Clinical Data Summary
Neuromonics – Summary of Clinical Efficacy Data and Reference Materials
The initial demonstration of Neuromonics clinical efficacy is documented in four published
papers in peer reviewed medical journals demonstrating the results achieved with the
Neuromonics treatment.
1) Davis PB, Wilde RA, Steed LG, Hanley PJ. Treatment of tinnitus with a customized
acoustic neural stimulus: A controlled clinical study. Ear Nose Throat J 2008;87:330-9.
This paper describes the results of a randomized, controlled study where the Neuromonics
treatment was randomized against two control groups. We typically refer to this as the
“second clinical trial” because it followed a small feasibility trial that has not been
published. After 6 months of treatment, 86% of the Neuromonics patients met the
minimum criterion for clinical success, defined as an alleviation of tinnitus disturbance of
at least 40% (as determined by the Tinnitus Reaction Questionnaire score). By contrast,
only 47 and 23% of the patients in the two control groups reported a successful result
according to this criterion. Mean improvements in tinnitus disturbance scores in the
Neuromonics treatment group was 66% as compared to 22% and 15% in the control
groups. The differences between the Neuromonics group and the control groups were
statistically significant and significant differences were observed in other clinical
outcomes as well.
We propose that this study is a well-designed and well-conducted investigation showing
measurable improvement in the disease condition compared to other available
treatments. In addition, not only are the risk for harmful effects extremely low, patient
reports of user acceptability were more consistently positive in the Neuromonics group,
showing the treatment is not only more efficacious but more tolerable as well.
2) Davis PB, Paki B, Hanley PJ. The neuromonics tinnitus treatment: third clinical trial. Ear
Hear 2007;28:242-59.
This paper, referring to the “third clinical trial”, presents the results of a clinical trial
comparing an abbreviated version of the Neuromonics treatment protocol to determine if
it is superior to the standard protocol that was studied in the second clinical trial above.
The trial concluded that the abbreviated treatment protocol was not statistically superior
and, in fact, the results suggest it was inferior to the standard protocol. However, there
were a number of extremely important outcomes from the study, particularly the
consistency of the benefit compared to the previously described trial. At six months, 91%
of all patients showed a clinically significant benefit (defined as an alleviation of tinnitus
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Appendix C: Clinical Data Summary
disturbance of at least 40%) which is very consistent with the 86% in the previous trial. In
addition, the patients were followed to 12 months and the benefit persisted, with 86%
showing a clinically significant benefit at that time point. The mean improvement in TRQ
at 6 months was 65% as compared to 66% in the previous trial, showing a remarkably
consistent benefit.
3) Hanley PJ, Davis PB, Paki B, Quinn SA, Bellekom SR. Treatment of tinnitus with a
customized, dynamic acoustic neural stimulus: clinical outcomes in general private
practice. Ann Otol Rhinol Laryngol 2008;117:791-9.
The previous two trials documented the clinical efficacy of the treatment under controlled
clinical studies for the most suitable patients. This paper documents the results in realworld clinics across a very diverse patient population with a very large patient base
(n=470). The most suitable patients, described as Tier 1 patients (n=237), demonstrated a
clinical success rate of 92% with a mean improvement of 72%, value which are extremely
consistent with prior studies. Even less suitable Tier 2 patients (n=223) demonstrated a
clinical success rate of 60% with a mean improvement of 49%.
4) Hanley PJ, Davis PB. Treatment of tinnitus with a customized, dynamic acoustic neural
stimulus: underlying principles and clinical efficacy. Trends Amplif 2008;12:210-22.
This paper describes the essential underlying scientific principles behind the Neuromonics
Tinnitus Treatment as supported by the medical literature. It also summarizes evidence
for clinical efficacy from the previous controlled clinical studies and the private practice
clinical setting, where it has been shown to provide consistently positive outcomes,
particularly among those patients meeting specific criteria. This supports the rationale for
the consistent and significant clinical benefit of the treatment.
Neuromonics Tinnitus Treatment Oasis Workbook
Selected References on Tinnitus Pathogenesis & The Neuromonics Tinnitus Treatment
Models of tinnitus pathogenesis
Reviewed by Tyler, R.S. (2005). Neurophysiological models, physchological models, and treatments for tinnitus. In
Tyler (Ed). Tinnitus Treatments: Clinical Protocols, 1-22.
Jastreboff, P. & Hazell, J. (1993). A neurophysiological approach to tinnitus: clinical implications. British Journal of
Audiology, 27: 7-l7.
Hallam R.S., Rachman, S. & Hinchcliffe, R. (1984). Psychological aspects of tinnitus. In Rachman, S. (ed).
Contributions to medical psychology. Vol 3. Pergamon Press, Oxford, 31-53.
Hallam R.S., Jakes S.C., & Hinchcliffe, R. (1988). Cognitive variables in tinnitus annoyance. British J of Clinical
Psychology, 27: 213–222.
Supporting research evidence
Functional evidence of adaptive response of auditory system:
Heller, M.F. & Bergman, M. (1953). Tinnitus aurium in normally hearing persons. Ann Otol Rhinol Laryngol, 62: 7383.
Formby, C., Sherlock, L.P. & Gold, S.L. (2003). Adaptive plasticity of loudness induced by chronic attenuation and
enhancement of the acoustic background. The Journal of the Acoustical Society of America, 114: 55-58
Neuronal changes, brain wave changes and cortical reorganization:
Reviewed by Eggermont, J.J. & Roberts, L.E. (2004). The neuroscience of tinnitus. Trends in Neurosciences, 27: 676682.
Kaltenbach, J.A., Zhang, J. & Finlayson, P. (2005). Tinnitus as a plastic phenomenon and its possible neural
underpinnings in the dorsal cochlear nucleus. Hearing Research, 206: 200-226.
Muhlnickel, W., Elbert, T., Taub, E., & Flor, H. (1998). Reorganization of auditory cortex in tinnitus. Proc. Natl. Acad.
Sci. USA, 95: 10340-10343.
Weisz, N., Muller, S., Schlee, W., Dohrmann, K., Hartmann, T. & Elbert, T. (2007). The neural code of auditory
phantom perception. J Neurosci, 27: 1479-1484.
Attentional mechanisms in auditory system:
Sussman, E., Winkler, I., Huotilainen, M., Ritter, W., & Naatanen, R. (2002). Top-down effects on the initially stimulus
-driven auditory organization. Cognitive Brain Research, 13: 393-405.
Rossiter, S., Stevens, C. & Walker, G. (2006). Tinnitus and its effect on working memory and attention. J Speech Lang
Hear Res, 49P: 150-160.
Cuny, C., Norena, A., El Massioui, F. & Chery-Croze, S. (2004). Reduced attention shift in response to auditory
changes in subjects with tinnitus. Audiol Neurootol, 9: 294-302.
Involvement of limbic system demonstrated by brain imaging:
Lockwood, A.H., Salvi, R.J., Coad, M.L., Towsley, M.L., Wack, D.S., Murphy, B.W. (1998). The functional
neuroanatomy of tinnitus: evidence for limbic system links and neural plasticity. Neurology, 50:114-20.
Therapeutic effects of frequency-specific acoustic stimulation:
Norena, A.J. & Eggermont, J. (2005). Enriched Acoustic Environment after Noise Trauma Reduces Hearing Loss and
Prevents Cortical Map Reorganization. The Journal of Neuroscience, 25: 699-705.
Norena,A.J. & Eggermont, J. (2006). Enriched acoustic environment after noise trauma abolishes neural signs of
tinnitus. Neuroreport, 17: 559-563
Therapeutic / relaxation effects of music:
Critchley, M. & Henson, R.A. (1977). Music and the brain: studies in the neurology of music. Springfield, IL
Page 56
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Appendix C: Clinical Data Summary
Standley, J. (1995). Music as a therapeutic intervention in medical/dental treatment: research and clinical
applications. In: Wigram T, Saperston B, West R, eds. The Art and Science of Music Therapy: A Handbook. Chur,
Switzerland: Harwood Academic Publishers; 1995:483
Stoudenmire, J. (1975). A comparison of muscle relaxation training and music in the reduction of state and trait
anxiety. Journal of Clinical Psychology, 31: 490-492
Kibler, V.E. & Rider, M.S. (1983). The effect of progressive muscle relaxation and music on stress as measured by
finger temperature response. Clinical Psychology, 39: 213-215.
Clinical outcomes of Neuromonics Tinnitus Treatment
Davis, P.B., Wilde, R.A., & Steed, L. (2002a). Neurophysiologically-Based Tinnitus Rehabilitation Using Tinnitus
Desensitization Music. In R. Patuzzi (Ed.), Proceedings of the Seventh International Tinnitus Seminar, 188-190.
University of Western Australia, Perth.
Davis, P.B., Wilde, R.A., & Steed, L. (2002b). Clinical Trial Findings of a Neurophysiologically-based Tinnitus
Rehabilitation Technique using Tinnitus Desensitization Music. In R. Patuzzi (Ed.), Proceedings of the Seventh
International Tinnitus Seminar, 74-77. University of Western Australia, Perth.
Davis, P.B. (2005). Music and the Acoustic Desensitization Protocol for Tinnitus. In R. Tyler (Ed), Tinnitus
Treatments. 146-160. Thieme Medical Publishers, New York.
Davis, P.B., Paki, B., & Hanley, P.J. (2007). The Neuromonics Tinnitus Treatment: Third Clinical Trial. Ear & Hearing,
28: 242-259.
Clinical outcomes of other treatment approaches
Henry, J.A., Schechter, M.A., Loovis, C., Zaugg, T., Kaelin, C. & Montero, M. (2005). Clinical management of tinnitus
using a “progressive intervention” approach. Journal of Rehabilitation Research & Development, 42: 95-116.
Hiller, W. & Haerkotter, C. (2005). Does sound stimulation have additive effects on cognitive-behavioural treatment
of chronic tinnitus? Behaviour Research and Therapy, 43:595-612.
Tinnitus Reaction Questionnaire
Wilson, P.H., Henry, J., Bowen, M., & Haralambous, G. (1991). Tinnitus reaction questionnaire: Psychometric
properties of a measure of distress associated with tinnitus. Journal of Speech and Hearing Research, 34: 197-201.
Neuromonics Tinnitus Treatment Oasis Workbook
Appendix D:
Tinnitus Resources
When researching tinnitus, it is important to make sure you are
accessing accurate information. We have provided a list of websites
known for providing accurate information:
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Appendix E: Tinnitus Cycle
Appendix E: In-depth Discussion of the Tinnitus Pathogenesis (Cycle)
The Neuromonics device is distinctive in that it targets the neurological processes underlying
tinnitus. There are three discrete but interrelated processes in the development of disturbing
tinnitus – all of them involve neuro-plastic changes in the brain.
These processes…
involve changes within the auditory system which lead to the initial perception of the
tinnitus sound
involve the attentional filters in the brain which cause the patient to pay attention to
the tinnitus perception
involve the emotional response and the autonomic nervous system which cause an
aversive reaction to the tinnitus
Neural processes that lead to disturbing tinnitus
Auditory processes leading to initial tinnitus perception: studies have shown
that auditory deprivation causes the auditory system to become more active 1 and
more sensitive to sound2.Following peripheral hearing damage, for example through
noise insult or ototoxic drugs, there are changes in activity levels in the auditory
nerves which appear to be centrally mediated3. As a consequence, the auditory
cortex receives more neural input, which it interprets as sound. Essentially, the
cortex detects the amplified background neurological activity, and interprets it as the
ringing or buzzing sounds perceived in tinnitus. Changes in the auditory cortex also
involve reorganization of the tonotopic map4.
Attentional processes leading to conscious attention to /awareness of the
tinnitus: perceptual filters at work on all of our senses determine which sensory
perceptions are brought to our conscious attention and which aren‟t. These filters
play an important function, as they allow the brain to focus on what‟s important while
preventing us from being
Neuromonics Tinnitus Treatment Oasis Workbook
overwhelmed by sensory input. The filters recognize specific patterns of neural
activity5, which are constantly being updated and refined through experience. In the
case of tinnitus, an importance „label‟ is applied to the tinnitus sound, such that it is
constantly brought to the patient‟s attention.
Emotional (limbic) and autonomic nervous system engagement, leading to aversive
reaction to tinnitus: in patients with disturbing tinnitus, the limbic system of the brain,
which controls the patient‟s emotional state, and the autonomic nervous system,
responsible for the so-called „fight or flight‟ reflex, become engaged in response to
the awareness of tinnitus6. This causes a stressful state of high arousal and anxiety in
response to the tinnitus awareness, which has a significant impact on quality of life
and general well being. This reaction also reinforces the other two processes
referred to above, i.e. it leads to further increases in the sensitivity of the auditory
system, and reinforces the attentional filters. This in turn leads to further increase in
tinnitus loudness and awareness, which in turn increases the level of stress, and so
on, in a self-perpetuating „viscous cycle‟ that makes the tinnitus progressively worse
over time.
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Appendix E: Tinnitus Cycle
Mechanism of action of the Neuromonics Tinnitus Treatment
Discrete aspects of the Neuromonics Tinnitus Treatment address each of the neural
processes outlined above.
Auditory stimulation to address the effects of auditory deprivation:
Neuromonics delivers a broad frequency stimulus into the system that‟s been
deprived of stimulation and thereby counters the need for increased auditory
sensitivity. Studies have shown that neuronal changes that result from hearing damage
can be reversed by feeding sound into the auditory system 7. In the Neuromonics
treatment, this is achieved through the use of a wide frequency stimulus that is
spectrally modified to account for each patient‟s hearing loss profile. This
modification is performed separately for each ear and the resultant stimuli combined
in a way which provides balanced perception across the two ears, and is delivered in
stereo to stimulate the integrative pathways of the auditory system. In this way, the
treatment stimulates as much of the system as possible as evenly as possible, and
thereby reduces the need for the brain to „turn up‟ the sensitivity in the auditory
Relaxation and relief to address the aversive reaction / stress response: a
key part of the Neuromonics stimulus is relaxation music, which addresses the limbic
system / autonomic nervous system involvement that causes the aversive reaction to
the tinnitus. This aspect of the treatment draws upon studies that have shown that
relaxation music is as effective as progressive muscle relaxation in generating a
relaxation response8. This benefit is further reinforced by the relief and sense of
control that comes from being able to shut out the tinnitus sound (perhaps for the
first time in years), as well as by improvements in sleep that commonly result from
treatment. The combination of relaxation, relief and improved sleep lead to a
reduction in the level of limbic system arousal and the consequential stress response.
Systematic desensitization to address the perceptual filters that lead to
attention to the tinnitus: in the context of the relaxation response, Neuromonics
addresses the attentional filters using the principles of systematic desensitization.
Because of the dynamics of the music, once customized for the patient‟s profile and
delivered in a tightly controlled way, the stimulus allows the patient to cover the
tinnitus in the peaks of intensity in the music, while allowing the tinnitus to be
momentarily perceived in the intensity troughs. In this way, the brain experiences
repeated, momentary perception of the tinnitus whilst in a relaxed state. By gradually
increasing the degree of exposure to the tinnitus perception over time, the brain is
Neuromonics Tinnitus Treatment Oasis Workbook
„retrained‟ to perceive the tinnitus sound but not to pay particular attention to it, and
not to trigger the stress response in reaction to it.
Clinical outcomes achieved by the Neuromonics Tinnitus Treatment
By addressing in concert all three of the underlying neural processes implicated in
disturbing tinnitus, the Neuromonics Tinnitus Treatment is able to achieve consistent,
rapid and efficient results for tinnitus patients. In a recently reported clinical study9,
90% of patients with disturbing tinnitus reported a reduction in their tinnitus-related
disturbance of 40% or more, with a mean improvement of 65%. Results were
reported quickly – with significant benefits after only two months. Also, 80% of
subjects at six months reported a level of tinnitus disturbance that was no longer
clinically significant. A very high proportion of patients reported sizeable benefits in s
sleep, relaxation, and general well being, and over 95% indicated that they found the
treatment pleasant to listen to, and would recommend it to others.
1 Heller, M.F. & Bergman, M. (1953). Tinnitus aurium in normally hearing persons. Ann Otol Rhinol Laryngol, 62: 73-83.
2 Formby, C., Sherlock, L.P. & Gold, S.L. (2003). Adaptive plasticity of loudness induced by chronic attenuation and enhancement of
the acoustic background. The
Journal of the Acoustical Society of America, 114: 55-58
3 Reviewed by Eggermont, J.J. & Roberts, L.E. (2004). The neuroscience of tinnitus. Trends in Neurosciences, 27: 676-682.
4 Muhlnickel, W., Elbert, T., Taub, E., & Flor, H. (1998). Reorganization of auditory cortex in tinnitus. Proc. Natl. Acad. Sci. USA, 95:
5 Desimone, R. & Duncan, J. (1995). Neural mechanisms of selective visual attention. Annu. Rev. Neurosci., 18, 193-222; Sussman,
E., Winkler, I., Huotilainen, M.,
Ritter, W., & Naatanen, R. (2002). Top-down effects on the initially stimulus-driven auditory organization. Cognitive Brain Research,
13: 393-405.
Page 62
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Appendix E: Tinnitus Cycle
Jastreboff, P. & Hazell, J. (1993). A neurophysiological approach to tinnitus: clinical implications. British Journal of Audiology, 27: 7l7.; Lockwood, A.H., Salvi, R.J.,
Coad, M.L., Towsley, M.L., Wack, D.S., Murphy, B.W. (1998). The functional neuroanatomy of tinnitus: evidence for limbic system
links and neural plasticity. Neurology,
7 Norena, A.J. & Eggermont, J. (2005). Enriched Acoustic Environment after Noise Trauma Reduces Hearing Loss and Prevents
Cortical Map Reorganization. The
Journal of Neuroscience, 25: 699-705.
8 Stoudenmire, J. (1975). A comparison of muscle relaxation training and music in the reduction of state and trait anxiety. Journal
of Clinical Psychology, 31: 490-492;
Kibler, V.E. & Rider, M.S. (1983). The effect of progressive muscle relaxation and music on stress as measured by finger
temperature response. Clinical Psychology, 39:
9 Davis, P.B., Paki, B., & Hanley, P.J. (2007). The Neuromonics Tinnitus Treatment: Third Clinical Trial. Ear & Hearing, 28: 242-259.
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