to the ADSL Modem/Router

to the ADSL Modem/Router
ADSL Modem/Router
with Wireless-N
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NOTICE
This document contains proprietary information protected by copyright, and this
Manual and all the accompanying hardware, software, and documentation are
copyrighted. No part of this document may be photocopied or reproduced by
mechanical, electronic, or other means in any form.
The manufacturer does not warrant that the hardware will work properly in all
environments and applications, and makes no warranty or representation, either
expressed or implied, with respect to the quality, performance, merchantability, or
fitness for a particular purpose of the software or documentation. The manufacturer
reserves the right to make changes to the hardware, software, and documentation
without obligation to notify any person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2014
All rights reserved.
Contents
Contents .................................................................................................... 3
Overview .................................................................................................... 6
Chaper 1: Installation Instructions.......................................................... 7
Package Contents ................................................................................ 7
Before You Begin ................................................................................. 8
Installing the ADSL Modem/Router ...................................................... 8
Completing your Installation ............................................................... 12
Logging into the Configuration Manager ............................................ 12
Chapter 2: Connecting Devices to the ADSL Modem/Router ............. 14
Establishing your Wireless Network ................................................... 15
Connecting a Wireless-enabled Device (including the iPhone or other
cellular phones, iPad or other tablets, the iPod Touch, etc.) to the
ADSL Modem/Router ......................................................................... 16
Connecting a Windows 8.1 or Windows 8 Computer with Built-in
Wireless Capabilities .......................................................................... 17
Connecting a Windows 7 Computer with Built-in Wireless
Capabilities......................................................................................... 18
Connecting a Windows Vista Computer with Built-in Wireless
Capabilities........................................................................................ 18
Connecting a Windows XP Computer with Built-in Wireless
Capabilities......................................................................................... 20
Connecting a Macintosh OS X Computer with Built-in Wireless
Capabilities......................................................................................... 20
Connecting a Computer with a Wireless adapter to the
ADSL Modem/Router ......................................................................... 22
Using WPS as an alternative way to set up your Wireless Network .. 23
Connecting Additional Computers and/or Other Devices to the ADSL
Modem/Router’s Ethernet/LAN ports ................................................. 25
Chapter 3: Changing the Default Wireless Settings ............................ 26
About Wireless Security ..................................................................... 26
Changing your Wireless Network Name(SSID) and Wireless
Security Key ....................................................................................... 27
Setting Up Security Using WEP ......................................................... 28
Disabling Security............................................................................... 29
WPS Configuration............................................................................. 30
Chapter 4: Advanced Wireless Options................................................ 32
Basic Setup ........................................................................................ 34
Setting up a Wireless Guest Network................................................. 35
Wireless MAC Filtering....................................................................... 36
Chapter 5: Online Gaming...................................................................... 37
Chapter 6: Status Monitoring................................................................. 39
Why Monitor Status? .......................................................................... 39
Monitoring ADSL Status ..................................................................... 39
Chapter 7: Advanced ADSL Modem/Router Setup Options ............... 41
Viewing the Advanced Setup Options ................................................ 41
Changing Your ATM Interface............................................................ 45
Changing Your WAN Settings ............................................................ 46
Changing Your LAN Settings ............................................................. 48
Configuring DHCP Static IP Address ................................................. 49
Creating a Virtual Server, a DMZ, or Using Port Triggering ............... 50
Creating a Virtual Server .................................................................... 50
DMZ.................................................................................................... 51
Port Triggering.................................................................................... 51
Using IP Filters ................................................................................... 52
Using MAC Filtering ........................................................................... 53
Setting Up Time Restrictions.............................................................. 53
Setting Up a Static Routing Table ...................................................... 54
Adding a DNS Server Name .............................................................. 55
Using the ADSL Settings.................................................................... 55
Enabling or Disabling UPnP ............................................................... 56
Chapter 8: Management and Diagnostics ............................................ 57
Management Buttons ......................................................................... 57
Backing Up Your Configuration .......................................................... 61
Remote Access to Your Modem Configuration Settings .................... 62
Changing User Names and Passwords ............................................. 62
To change the default password ........................................................ 62
TR-069 ............................................................................................... 63
Diagnostics......................................................................................... 63
Appendix A: Troubleshooting Tips ....................................................... 64
Appendix B: ADSL Internet Settings Tables ........................................ 71
Appendix C: Top and Back Panels........................................................ 77
Appendix D: Getting Help ...................................................................... 79
Appendix E: Regulatory Information .................................................... 80
5
Overview
This User Manual provides instructions for setting up your ADSL Modem/Router,
connecting the ADSL Modem/Router to wired and wireless computers or other devices
on a network, and securing your network. There are also instructions for setting up the
ADSL Modem/Router for gaming.
For most customers, Chapter 1 covers what you need to get connected to the Internet.
Chapter 2 applies if you want to set up a network. Chapter 3 explains how to change
your Wireless Network’s default settings, Chapter 4 focuses on wireless options
primarily for advanced users, and Chapter 5 provides what you need for online
gaming.
Chapters 6-8 provide advanced information that is primarily for System Administrators.
These chapters explain how to use advanced features of the ADSL Modem/Router
such as adding extra security with firewall filtering, backing up and restoring the ADSL
Modem/Router configuration, updating the ADSL Modem/Router firmware, creating a
fixed IP address, monitoring status, and management and diagnostic features of your
ADSL Modem/Router.
1
Installation Instructions
This chapter covers the basic instructions needed to install your ADSL
Modem/Router and connect to the Internet.
If you already installed and connected your ADSL Modem/Router (by, for
instance, using the separate Quick Start), you can skip this chapter and begin
with Chapter 2: Connecting Devices to the ADSL Modem/Router on page 14.
Package Contents
Your package contains the following items:

Zoom ADSL Modem/Router

Ethernet cable

Power cube

One long phone cord

For some countries, a splitter to enable you to use a single ADSL wall jack for both
an Internet connection and for telephone service. Some splitters ship with a small
phone cord attached to the splitter, and others ship with a separate small phone
cord.
Quick Start flyer
CD with User Manual and Warranty (Some model variations do not include a CD.)


If anything is missing or damaged, please contact Zoom Customer Support (see
Appendix D: Getting Help), or whoever sold you the modem.
7
Before You Begin
If you received the ADSL Modem/Router from your service provider, read
this.
Your service provider may have provided instructions for installing your ADSL
Modem/Router. Please follow these instructions. If you need help connecting wireless
devices to your ADSL Modem/Router after completing the installation, please see
Chapter 2: Connecting Devices to the ADSL Modem/Router.
Some service providers pre-configure the ADSL Modem/Router. In that case, the
bottom of your model 5792 may have a large label AND a label, saying something like
Configured for XYZ service. That label or another small label may also have a
Username and Password for your ADSL Internet service.
If you did not receive Model 5792 from your service provider and you are
replacing an ADSL modem and ADSL service was working with that
modem, read this.
It’s important to know whether your ADSL service requires the modem to have a User
Name and Password to access and browse the Internet. This User Name and
Password are normally different from the User Name and Password used to access a
service provider’s email or to log in to the modem’s Configuration Manager.

If your ADSL service DOES require a User Name and Password, be sure to
write down the ones you’ve been using. They will be useful when you install
your Zoom modem.

If your ADSL service DOES NOT require a User Name and Password,
please be aware that some of these services require you to disconnect your
“old” modem for at least 2 hours before installing a new modem including
your Zoom modem.
Installing the ADSL Modem/Router
Important! The ADSL Modem/Router should be installed near a phone jack with ADSL
service. Ideally it should be located so that it’s not too far from any wireless devices
that will communicate with the ADSL Modem/Router. Sometimes it’s helpful to set up
the ADSL Modem/Router at one location, and to then move it to a location that gives
better wireless performance.
1 You willl connect a computer to Model 5792. First shut down that computer.
Chapter 1: Installation Instructions
2 Connect the power adapter to the receptor on the back panel of your ADSL
Modem/Router and plug the other end of the power adapter into a wall outlet or
power strip.
3 If necessary, press the ON/OFF button in on the back panel of your ADSL
Modem/Router to power ON the modem.
4 Connect an Ethernet cable between any one of the ADSL Modem/Router’s
ETHERNET ports (labeled ETH 1, 2, 3, or 4) and any of the computer’s Ethernet
ports. Then turn on the computer. One Ethernet LED on your modem’s top panel
should turn on.
Note: Pressing the Reset button (RST) 8 seconds or more only affects the
modem’s default IP address (192.168.1.1), User Name (admin) and Password
(admin). All other settings remain unchanged.
5 Connect the supplied phone cord between your modem’s DSL jack and a phone
jack with ADSL service
Note: Many ADSL Modem/Router models include a filter/splitter. This can be used
if you want to use a phone near the modem. A filter/splitter or ADSL filter should
also be used with phones not located near the modem, to prevent interference
between the modem and phone when the phone is off-hook.
Note that the filter/splitter is NOT required if you simply want to plug your modem
into a phone jack in the wall, without sharing that jack with a telephone.
To use a filter/splitter with a modem and a phone, connect the filter/splitter’s LINE
or PHONE LINE jack to a phone jack in the wall, plug the supplied phone cord
between your modem’s DSL jack and the filter/splitter’s MODEM jack, and plug
the phone into the filter/splitter’s PHONE jack. (Some but not all filter/splitters
require you to use a short phone cord to connect the filter/splitter to a phone jack
in the wall.)
9
If you are using a filter/splitter with a phone only and not a modem, connect the
filter/splitter’s LINE or PHONE LINE jack to a phone jack in the wall, then plug the
phone into the filter/splitter’s PHONE jack. (Some but not all filter/splitters require
you to use a short phone cord to connect the filter/splitter to a phone jack in the
wall.)
Phone
Filter
Wall telephone jack
6 After a few seconds, your DSL LED will begin blinking, then become solid. If the
DSL LED does not become solid, please refer to Appendix A: Troubleshooting Tips
7 What you do next depends on whether you know your VPI/VCI, Encapsulation and
Connection Type. Your service provider may have given you these values, or may
have put them on a small label on the bottom of your modem/router. If you are
replacing an existing modem, you may be able to get them by logging into your
existing modem and looking at the setup page.
If you know these values, go to Configuring your ADSL Modem/Router when you
know your VPI/VCI, Encapsulation and Connection Type.
If you do not know these values, go to Configuring your ADSL Modem/Router when
you do not know your VPI/VCI, Encapsulation and Connection Type.
Configuring your ADSL Modem/Router when you know your
VPI/VCI, Encapsulation and Connection Type
1 Log into the Zoom Configuration Manager by entering the following in your Web
browser’s address http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower
case, then click OK.
Chapter 1: Installation Instructions
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the User Name
and Password that your Internet service provider may have given you.)
3 Enter the VPI/VCI, Encapsulation, and Connection Type on the home page. If
your Connection Type is PPPoE or PPPoA you will also need to enter your
username and password. Sometimes the service provider puts these on a small
label on the bottom of the unit.
4 Click OK to save your settings.
5 Now check that your installation worked by opening the computer’s Web browser
and connect to a web site. If you cannot connect to the Web, please refer to
Appendix A: Troubleshooting Tips.
Congratulations! Your setup is now complete for a single PC. Please go to Completing
your Installation.
Configuring your ADSL Modem/Router when you do not know
your VPI/VCI, Encapsulation and Connection Type
1 Log into the Zoom Configuration Manager by entering the following in your Web
browser’s address http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower
case, then click OK.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the User Name
and Password that your Internet service provider may have given you.)
3 On the home page in the Country drop down list please select your country.
4 In the ISP drop down list please select your ISP. If your ISP has more than one
setting and you are unsure what setting your ISP uses select the first setting. You
may have to try each setting for your ISP to find the correct one.
5 If your Internet Service Provider is using PPPoE or PPPoA enter the User
Name and Password for your Internet service, then click OK. (You should have a
User ID or User Name, which is often your email address or the characters
preceding the @ sign in your email address. You should also have a password.
11
The PPPoE or PPPoA User Name and Password are NOT the User ID and
Password that you used to get into the configuration manager. Sometimes the
Username and Password are on a small label on the bottom of your
modem/router.)
6 Now Now check that your installation worked by opening the computer’s Web
browser and connect to a web site. If you cannot connect to the Web, please refer
to Appendix A: Troubleshooting Tips.
Congratulations! Your setup is now complete for a single PC. Please go to
Completing your Installation.
Completing your Installation
Now that your ADSL Modem/Router is connected to the Internet, you can connect
additional devices to your ADSL Modem/Router or set up some of its advanced
features. If you do not need to do either of these steps, than your setup is complete.
Enjoy!
 To connect a computer smartphone, tablet, or other device to your ADSL
Modem/Router, see Chapter 2: Connecting Devices to the ADSL Modem/Router.
 If you want to change the default Wireless Network Name(SSID) or Wireless
Password, see Chapter 3: Changing the Default Wireless Settings. You may wish
to change the default Wireless Network Name or Password if you are replacing an
existing modem and all your devices are already configured to use the existing
modem’s SSID and password.
 In the unlikely event that you want to configure advanced wireless options on your
ADSL Modem/Router, please see Chapter 4: Advanced Wireless Options.
 If you are playing a multi-player game over the Internet, you may need to setup the
modem in a special way for the game to work. This can be done by setting up a
DMZ, virtual server or by using port triggering. Please see Chapter 5: Online
Gaming.
 In the unlikely even you want to configure advanced options on your ADSL
Modem/Router, please see Chapter 7: Advanced ADSL Modem/Router Settings.
Logging into the Configuration Manager
The Configuration Manager is built into the ADSL Modem/Router and accessed
through a web browser. Various chapters in this manual ask you to use the
configuration manager.
Chapter 1: Installation Instructions
To Log into the Zoom Configuration Manager:
1. Open your Web browser and, in its address bar, type http://192.168.1.1 and
then press the Enter key on your keyboard.
2. In the Login dialog box, type the following user name and password in
lowercase, then click OK. (The ADSL Modem/Router User Name and
Password you enter here are not the same as the User Name and Password
that your Internet service provider may have given you.)
User Name: admin
Password: admin
If you are not prompted for a User Name and Password, do the following in
this order: Recheck all connections; restart the modem and computer; and reset
the modem by pressing the RESET button on the modem’s back panel for 7
seconds.
Important:
For security, you may want to choose your own ADSL Modem/Router password after
the setup is complete. See Changing User Names and Passwords on page 62.
Tip!
If you configured the ADSL Modem/Router using a notebook computer, you can keep it
plugged in, or you can disconnect it from the unit’s ETHERNET port. As long as the
ADSL Modem/Router remains plugged into an ADSL wall jack and a power source, the
ADSL Modem/Router can function as a stand-alone device. You can then make the
notebook part of your wireless network.
13
2
Connecting Devices to the ADSL Modem/Router
This chapter explains how to connect devices (computers, phones, tablets, game
stations, etc.) to the ADSL Modem/Router. These devices can be connected either
wirelessly or to one of the Ethernet ports on your ADSL Modem/Router.
If you are connecting a computer or other device to an Ethernet LAN port of the ADSL
Modem/Router, please go to Connecting Additional Computers and/or Other Devices
to the ADSL Modem/Router’s Ethernet/LAN ports. If you are connecting one or more
Wi-Fi compatible devices wirelessly to the ADSL Modem/Router, please continue
below.
Connecting Wi-Fi compatible wireless devices to your ADSL
Modem/Router.
Your ADSL Modem/Router comes pre-configured with wireless settings as discussed
below. These settings are found on your ADSL Modem/Router’s bottom label. Most
users should simply use these default settings.
 WPA2-PSK/WPA-PSK security is enabled
 A random Wireless Security Key (also called a password or pre-shared key) is
assigned. The Security Key/Password is printed on the bottom label of your
ADSL Modem/Router.
ADSL Modem Bottom Label:
If you want to change these default settings please see Chapter 3, Changing the
Default Wireless Settings before connecting your wireless computers or devices. You
must use compatible wireless settings for each computer or device that you want to
wirelessly connect to the ADSL Modem/Router, as described below.
Establishing your Wireless Network
If all the computers or devices on your network support WPS, you can use WPS to
easily set up your network. Windows 8.1, 8, and 7 support WPS. Non Windows devices
typically have a button called WPS on them if they support WPS. (Note: Apple iPads,
iPhones, and Macintosh computers do not support WPS as of July 2014.) Please see
Using WPS to set up your Wireless network if you want to use WPS for wireless
connections to your ADSL Modem/Router.
If some of the wireless devices do not support WPS, or if you do not know whether
they do support WPS, you can configure each computer or device manually. To do
that, select one of the possibilities for that computer or other device below:
 If you have a non-computer wireless device like an iPhone or other cellular phone,
iPad or other tablet, iPod Touch, etc., see the instructions on page 16 for Connecting
a Wireless-enabled Device to the ADSL Modem/Router.
 Many newer Windows 8.1, 8, 7, Vista, and XP computers have built-in wireless
networking capabilities and do not require the installation of a wireless component.
If this is the case, you should set up that computer’s wireless connection using the
Windows 8.1 or 8, 7, Vista, or XP connect utility. See the sections below on
connecting Windows 8.1 or 8 (page 17), Windows 7 (page 18), Vista (page 18), or
XP (page 20) computers with built-in wireless capabilities.
 If you are using a Macintosh computer see the instructions on page 20 for
Connecting a Macintosh OS X Computer with Built-in Wireless Capabilities.
 Some older Windows computers may have built-in wireless networking capabilities,
but do not use the Windows 8, 7, Vista, or XP utility to configure wireless networking. If
this is so, set up your computer’s wireless connection using the instructions on page 22
for Connecting a Computer with a wireless adapter to the ADSL Modem/Router.
 Some computers may need a wireless network adapter installed. This can be a
USB adapter, PC Card adapter, or PCI adapter. When you install the adapter, make
sure that it is set to infrastructure or access point mode (NOT ad-hoc or peer-topeer mode). If you need help installing your wireless adapter or setting its mode, refer
to the documentation that came with it. After you install the adapter, see the instructions
on page 22 for Connecting a Computer with a wireless adapter to the ADSL Modem/
15
Router.
Connecting a Wireless-enabled Device (including the
iPhone or other cellular phones, iPad or other tablets,
the iPod Touch, etc.) to the ADSL Modem/Router
1
Select the wireless-enabled device that you want to add to the network. The device
should have software that will let it perform a site search to scan for available
wireless networks in your area. You may have to click on something like Settings
and then Wi-Fi. When the list of available wireless networks appears, click on
WLxxxxxx where xxxxxx is 6 random alpha-numeric characters. WLxxxxxx is the
Wireless Network Name(SSID) printed on the bottom label of your ADSL
Modem/Router. In the unlikely event that you changed the SSID from the default,
select your new SSID.
2
When prompted for the wireless password, enter your Wireless Security
Key/Password and click Connect or Join. Your Security Key/Password can be
found on the bottom label of your ADSL Modem/Router.
Tip!
If you need help, refer to the documentation that came with your wireless device.
3
Test your wireless connection. Open your device’s Web browser (for instance,
Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address.
If you are unable to connect, make sure you followed the instructions. If you did,
please see Appendix A: Troubleshooting Tips.
Your device is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1
On your wireless device or computer, find the wireless network connection option
(similar to the process of adding your device or computer to the network).
2
Select or click on Disconnect, Forget, Forget this network or similarly-named
button. In doing this, you may need to select your Wireless Network Name(SSID).
Chapter 2: Connecting devices to the ADSL Modem/Router
Connecting a Windows 8.1 or Windows 8 Computer
with Built-in Wireless Capabilities
1 On the desktop, click the Wireless Network Icon
notification area.
in your computer’s
2 Typically you then click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
3 Click Connect. If you want to connect to this network automatically in the future,
check the Connect Automatically checkbox.
4 When prompted to enter your Network Security Key, enter your Wireless Security
Key/Password and click Next. Your Wireless Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
5 When asked “Do you want to turn on sharing between PCs and connect to devices
on this network?” Click Yes to enable sharing and No to disable sharing. Sharing
sets up your firewall to allow other users on your network to share files, folders or
devices such as printers. Most users should select Yes. If you know you don’t want
to share files or devices, select No.
6 Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions. If you did, please see Appendix A: Troubleshooting Tips.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current wireless network:
1
Left-click the wireless network icon in the notification area of the Windows taskbar.
2
Left-click your Wireless Network Name(SSID) and select Disconnect.
17
Connecting a Windows 7 Computer with Built-in
Wireless Capabilities
1 Click the Wireless Network Configuration utility icon
system tray.
in your computer’s
2 Typically you then click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
3 Click Connect. If you want to connect to this network automatically in the future,
check the Connect Automatically checkbox.
4 When prompted to enter your Network Security Key, enter your Wireless Security
Key/Password and click Next. Your Wireless Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
5 Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you followed
the instructions. If you did, please see Appendix A: Troubleshooting Tips
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1 Right-click the wireless network icon in the notification area of the Windows
taskbar.
2 Left-click your Wireless Network Name(SSID) and select Disconnect.
Connecting a Windows Vista Computer with Built-in
Wireless Capabilities
1
From the Start menu select Connect to.
Chapter 2: Connecting devices to the ADSL Modem/Router
2
3
4
5
In the Connect to a network dialog box, typically you then click WLxxxxxx where
xxxxxx is 6 random alpha-numeric characters. WLxxxxxx is the Wireless Network
Name(SSID) printed on the bottom label of your ADSL Modem/Router. In the
unlikely event that you changed the Wireless Network Name from the default,
select your new Wireless Network Name.
Click Connect. If you want to connect to this network automatically in the future,
check the Connect Automatically checkbox.
When prompted to enter your Network Security Key, enter your Wireless Security
Key/Password and click Next. Your Wireless Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
In the Successfully connected to [desired network] dialog box, you have three
options. You can:



Select Save the network and Start this connection automatically if you
always want to connect to the same network. Then click Close. The next time
you start your computer, you will automatically connect to the selected network.
Select Save the network and clear the Start this connection automatically
check box if you don't want to automatically connect to this network every time
you start your computer but you will want to sometimes connect to this wireless
network in the future. Click Close to display the Select a location . . . dialog
box where you choose a location. Windows Vista automatically applies the
correct network security settings. If the User Account Control dialog box
appears, click Continue.
Click Close to complete the connection procedure. Select this option if you are
connecting to this network only one time.
5 Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you
followed the instructions. If you did, please see Appendix A: Troubleshooting Tips.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1
2
3
From the Start menu, select Connect to.
In the Disconnect or Connect to another network dialog box, select the current
network and click Disconnect.
In the Are You Sure? message box, click Disconnect again.
19
4
In the next dialog box, you can connect to another network or click Close to
complete the disconnect procedure.
Connecting a Windows XP Computer with Built-in
Wireless Capabilities
1
On your Windows desktop, click the Wireless Network Icon in the System Tray.
2
Typically you then click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
Click Connect. If you want to connect to this network automatically in the future,
check the Connect Automatically checkbox.
When prompted to enter your Network Security Key, enter your Wireless Security
Key/Password and click Next. Your Wireless Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
3
4
5
Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you
followed the instructions. If you did, please see Appendix A: Troubleshooting Tips.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1
2
3
On your Windows desktop, click the Wireless Network Icon in the System Tray.
Click View Wireless Networks button.
Click your Wireless Network Name(SSID) and select Disconnect.
Connecting a Macintosh OS X Computer with Built-in
Wireless Capabilities
1 Click the Wi-Fi icon in the menu bar. If the Wi-Fi icon does not appear on your
menu bar, please refer to your built-in Macintosh documentation for how to enable
wireless.
Chapter 2: Connecting devices to the ADSL Modem/Router
Note: On versions prior to OS 10.7 the Wi-Fi icon is called AirPort.
2 Typically you then click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
3 When prompted for the password in the next dialog box, enter your Wireless
Security Key/Password and click Next. Your Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
4 Test your wireless connection. Open your computer’s Web browser and try to
connect to a familiar Website. If you are unable to connect, make sure you
followed the instructions. If you did, please see Appendix A: Troubleshooting Tips.
Your computer is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1
2
Click the Wi-Fi icon on the menu bar.
Select Turn Wi-Fi Off (OS 10.7 or later) or Turn AirPort Off (OS versions prior to
10.7) to disconnect from the router.
21
Connecting a Computer with a Wireless adapter to the
ADSL Modem/Router
1 Go to the computer that is set up with a wireless adapter that you want to add to
the network. For many wireless adapters, you will use their configuration manager
software and click a Scan button or select a Site Scan, Scan Networks, or other
similarly named tab to do a site search. When the list of available wireless networks
appears, you typically click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
If you need help, refer to the documentation that came with your wireless adapter.
Note for Windows 8, 7, Vista and XP users: If you installed a wireless adapter on
a Windows 8, 7, Vista or XP computer, Windows may try to automatically configure
the adapter (rather than let you use the software provided with the wireless
adapter). You will know this is happening because you will be prompted with a
message about one or more wireless networks being available. You will also be
able to click a link to open the Wireless Network Connection Properties dialog
box. If this happens, click the link, clear the Use Windows to configure my
wireless network settings check box, and then click OK. You can then use the
software provided with your wireless adapter without interruption from Windows.
2 When prompted to enter your Network Security Key, enter your Wireless Security
Key/Password and click Next. Your Wireless Security Key/Password can be found
on the bottom label of your ADSL Modem/Router.
3 Test your wireless connection. Open your device’s Web browser (for instance,
Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web address.
If you are unable to connect, make sure you followed the instructions. If you did,
please see Appendix A: Troubleshooting Tips.
Your device is now connected to your wireless network. If you want to connect
additional computers or devices, follow the instructions for your device by starting at
the first page of this chapter.
To disconnect from the current network:
1
2
3
On your computer that has a wireless adapter, find the wireless network connection
option (similar to the process of adding your computer to the network).
Click or highlight the router’s Wireless Security Name.
Select or click on Disconnect or similarly-named button.
Chapter 2: Connecting devices to the ADSL Modem/Router
Using WPS as an alternative way to set up your
Wireless Network
If all the Wi-Fi compatible wireless devices on your network support WPS, you can
choose to quickly setup your wireless network by pushing a button on your ADSL
modem/router and on each wireless device connecting to your ADSL modem/router.
Windows 8.1, Windows 8 and Windows 7 users should follow the instructions below:
Other computers or devices such as tablets should go to If you are using a non
Windows computer or other device that supports WPS.
If you are using a Windows 8.1, 8, or 7 computer:
1 Open Connect to a Network on that computer by right-clicking the network icon in
the notification area of the Windows taskbar.
2 A list of available networks is displayed.
3 Typically you then click WLxxxxxx where xxxxxx is 6 random alpha-numeric
characters. WLxxxxxx is the Wireless Network Name(SSID) printed on the bottom
label of your ADSL Modem/Router. In the unlikely event that you changed the
Wireless Network Name from the default, select your new Wireless Network Name.
4 You will see a screen with a text box for the Security key. If WPS configuration is
supported, you may see a message such as You can also connect by pushing the
button on the router. If you see this message, continue at step 5 below.
23
5 Press the Wi-Fi Protected Setup (WPS) button on the router for 2 seconds. (You do
not need to type a security key or passphrase in the Security key text box on your
Windows machine). The ADSL Modem/Router will automatically set up the
computer to connect to the network and apply the network's security settings. Then
click OK on the computer’s Connect to a Network dialog box.
Repeat steps 1-5 above for each Windows computer you want to connect to the ADSL
Modem/Router. If you want to connect a non Windows computer or another device
such as a tablet, follow the instructions below.
If you are using a non Windows computer or other device that supports WPS
Please refer to the instructions for your device for more information on using WPS.
The directions below should work for most users.
1 Press the WPS button on the router for 2 seconds. The WPS LED should blink
green.
2 Within 2 minutes (before the WPS LED light turns off), press the WPS button on the
device that you’re linking wirelessly to the modem/router. The button may be a
physical pushbutton on the device or a button on a page of the device’s wireless
network configuration menus.
3 Congratulations! You should now have a secure connection between your ADSL
Modem/Router and a device. Now is a good time to check that your device’s
Internet connection is working. Open your browser and go to a familiar Web site. If
you are able to connect, continue with the next step below.
If you are not able to connect to the Internet, please see Appendix A:
Troubleshooting Tips.
4 If you have other devices whose WPS security you need to set, repeat steps 1
through 3 for each device. When they are finished, the basic setup for these local
wireless devices should be complete.
Chapter 4: Advanced Wireless Settings
Connecting Additional Computers and/or Other
Devices to the ADSL Modem/Router’s Ethernet/LAN
ports
You can plug up to four computers, game consoles, or other Ethernet-capable devices into the
ADSL Modem/Router’s LAN ports. For information about your specific device, please
refer to the documentation that came with that device. Follow the instructions below for
each computer or other device.
1 If you connected the ADSL Modem/Router to a computer using a wired connection
when setting up the ADSL Modem/Router, unplug the computer now if you don’t
want that computer to stay connected to the ADSL Modem/Router.
2 To connect a computer or other Ethernet-capable device, plug one end of an
Ethernet cable into an available Ethernet (LAN 1, 2, 3, or 4) port on the ADSL
Modem/Router and plug the other end of the Ethernet cable into the Ethernet port
of the additional device you want to connect to the ADSL Modem/Router. (If you
are connecting a hub or a switch, this is typically called an Uplink or Expansion
port.) If you are connecting a computer or game station, go to step 5 of this
section.
3 If you are connecting a network device such as a switching hub, use the
instructions that came with that device. Then reboot any computer that is part of
your network. For example, if you connected a switching hub, reboot any computer
that will be connected to that switching hub.
4 If you are connecting a HomePlug adapter pair with one adapter plugged into the
ADSL Modem/Router and an AC outlet, and the other adapter plugged into a
computer, game station, or other device and an AC outlet, make those connections
and then go to step 5.
5 Verify that your Internet connection is working. Open a Web browser on each
computer that’s using your network and try to connect to a familiar Web address.
6 Congratulations! You have connected an additional device to the Internet. You can
connect up to 4 Ethernet-capable devices to the ADSL Modem/Router, following
the instructions above for each device by starting at step 2 of this section.
25
3
Changing the Default Wireless Settings
Your ADSL Modem/Router comes from the factory with a default Wireless
Network Name(SSID), WPA-PSK/WPA2-PSK wireless security set and a random
Wireless Security Key (Wireless Password). These default settings for your router
are listed on the bottom label of your unit. Most users can go ahead and use
the default settings.
You may want to change your wireless settings if the wireless devices on your
network are already configured to use an existing wireless network name and
password. Instead of having to reconfigure all the devices on your network, you
can change the ADSL Modem/Router to match the existing settings used by
your devices. Read this chapter if you want to use another wireless security
mode, or if you want to change either the Wireless Network Name or Wireless
Security Key. If you want to use the default wireless settings, you can skip this
chapter.
.
About Wireless Security
There are two basic wireless security modes, WPA and WEP. There are two versions
of WPA: WPA and WPA2. When configured as part of a typical home or small office
network, WPA and WPA2 require a Wireless Security Key. These modes are typically
called WPA-PSK and WPA2-PSK, respectively, though sometimes they’re just called
WPA and WPA2. You can enable either WPA-PSK or WPA2-PSK alone, or you can
enable both WPA-PSK and WPA2-PSK together. By default, your ADSL
Modem/Router has both WPA-PSK and WPA2-PSK enabled. You will only need to
change the security mode if you know that you have a device you are connecting to
that only supports WEP. If you have a device that only supports WEP, go to Setting up
Security using WEP. In the unlikely event that you want an unsecured network, this is
discussed late in this chapter in Disabling Security.
Chapter 4: Advanced Wireless Settings
Note: If you have a Radius Server (very unlikely for a home network), select the
WPA/WPA2 options without PSK. All instances of WPA and/or WPA2 that follow refer
to WPA-PSK and/or WPA2-PSK unless noted otherwise.
You can check to see if all other clients that you plan to put on the network support
WPA or WPA2. You can do this by checking the manual that came with each device or
by checking the configuration software for the installed device. Look under Security or
Encryption or Setup or Advanced Features. Most devices will support one of these
modes.

To change the Wireless Network Name (SSID) or Wireless Security Key used
by your ADSL Modem/Router go to Changing your Wireless Network
Name(SSID) and Wireless Security Key.

If any of the devices you want to connect to your wireless network do not
support WPA or WPA2, go to Setting Up Security Using WEP.
If you need to set up an unsecured network, see Disabling Security
Changing your Wireless Network Name(SSID) and
Wireless Security Key
1
2
Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3
In the Wireless Network Name field on the home page, assign a new name to your
wireless network. This is the name that all your wireless devices will connect to.
4
In the Wireless Security Key field, enter a password of your choice (a minimum of
8 characters). Write down this password and put it where you can find it – on the
bottom of the ADSL Modem/Router case, for instance.
5
Click OK.
27
6
Now you need to set up each of your wireless devices with the Wireless Network
Name(SSID) and Wireless Security Key. See Chapter 2, Connecting Devices to the
ADSL Modem/Router for help on connecting your wireless computers and devices.
Your security setup configuration is now complete!
Setting Up Security Using WEP
If any of your network devices DOES NOT support WPA or WPA2, you can use WEP
to configure network security. WEP can be configured two ways: 64-bit and 128-bit.
128-bit WEP provides more security than 64-bit.
1 Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3 Click Advanced on the right side of the home page.
4 Next click Wireless then Security on the left-side menu.
5 From the Network Authentication drop-down menu, select Open or Shared.
(Most users should select WEP Open; however some older Apple Macbooks
require WEP Shared.)
6 From the WEP Encryption drop-down menu, select Enabled.
7 For Encryption Strength select 128-bit or 64-bit. (The 128-bit option is more
secure but 64-bit may be faster on older devices. We recommend setting 64-bit
security.)
8 For Network Key 1, enter your WEP Key. (Enter 13 ASCII characters or 26
hexadecimal digits for 128-bit encryption keys. Enter 5 ASCII characters or 10
hexadecimal digits for 64-bit encryption keys.)
9 Click Apply/Save.
Chapter 4: Advanced Wireless Settings
10 Now you need to set up each of your wireless devices with the SSID and
passphrase. See Chapter 2, Connecting Devices to the ADSL Modem/Router for
help on connecting your wireless computers and devices.
Your security setup configuration is now complete!
Disabling Security
If for some reason you need to set up an unsecured network, you will need to disable
the default security that is currently set up for your ADSL Modem/Router. Follow the
instructions below.
1 Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3 Click Advanced on the right side of the home page.
4 Next click Wireless then Security on the left-side menu.
5 From the Network Authentication drop-down menu, select Open.
6 Click Apply/Save.
That’s it! You have now disabled security.
*
Now you will need to connect all your wireless devices to the ADSL Modem/Router.
See Chapter 2, Connecting Devices to the ADSL Modem/Router for details on
connecting different wireless devices to your network.
29
WPS Configuration
You can automatically configure WPS security using the router's built-in WPS
configuration program on each client device that is part of your wireless network. The
ADSL Modem/Router supports Push Button WPS configuration. This button can be
either a physical button on the unit or a software button in its application.
Note: WPS configures one client device at a time. Please repeat the configuration
method for each client on your wireless network that supports WPS security.
1
Press the WPS button on your ADSL Modem/Router and hold it in for two (2)
seconds. After you release the button, the WPS light on the front of the ADSL
Modem/Router should start to blink.
Important! The Registrar (the device configuring the WLAN,) goes into the WPS
mode and the Enrollee (the device joining the WLAN) then looks for it. You should
always start the Registrar first. The ADSL Modem/Router is configured as a
Registrar, so you should put it into WPS mode first.
2
Click or press the WPS button on the client device. This button may be a physical
button on the unit or a software button in its application.
3 Refer to your client device's documentation for further instructions, if necessary.
For each device that you used WPS to enable security and connect to the ADSL
Modem/Router, test your Internet connection by opening your Web browser (for
instance, Internet Explorer, Firefox, or Chrome) and try to connect to a familiar Web
address.
If you connect successfully, you are ready to browse the Web!
If it fails to connect, refer to Appendix A: Troubleshooting Tips on page 64.
You are now ready to start using your ADSL Modem/Router. If you want additional
information on how to use your ADSL Modem/Router, you may choose to continue
with:
 In the unlikely event that you want to configure advanced wireless
options on your ADSL Modem/Router, please see Chapter 4: Advanced
Wireless Options.
 If you are playing a multi-player game over the Internet, you may need
to setup the modem in a special way for the game to work. This can be
done by setting up a DMZ, virtual server or by using port triggering.
Please see Chapter 5: Online Gaming.
Chapter 4: Advanced Wireless Settings
 In the unlikely even you want to configure advanced options on your
ADSL Modem/Router, please see Chapter 7: Advanced ADSL
Modem/Router Settings. DSL Modem/Router. (Most users will not need
to change advanced features.)
If you do not need to do either of these steps, than your setup is complete. Enjoy!
31
4
Advanced Wireless Options
This chapter is primarily for technically advanced users. For most people, the
options that are set by default when the ADSL Modem/Router is installed are
sufficient.
The information in this chapter applies to you if:

You want to set up a guest wireless network that provides limited access to
your network.

You want to turn off or hide your wireless network.

You want to enable MAC Filtering to prevent a device on your network from
accessing the network, or as an added layer of security to only allow
devices that you specify to access your network.

You want to set up the ADSL Modem/Router to work with wireless repeaters
to extend the range of your network.

You want to view the wireless devices that are connected to your network.
To configure wireless features, you need to log into the Zoom Configuration Manager
to access the wireless configuration pages. Follow the instructions below:
1 Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3 Click Advanced on the right side of the home page.
Chapter 4: Advanced Wireless Settings
4 Next click Wireless on the left-side menu.
The table below summarizes the settings available in the wireless menu.
This link…
Basic
MAC
Filtering
Opens a page that lets you…
Configure basic features of the wireless
LAN interface. On this page you can
change the name of your wireless
network, turn off or hide your wireless
network. or set up a guest network.
Configure security features of the
Wireless LAN interface. Please see
Chapter 3: Changing the Default
Wireless Settings for more information
on changing wireless security.
Configure wireless MAC filtering to block
Internet access.
Wireless
Bridge
Configure the Wireless Bridge feature of
the wireless LAN interface.
Advanced
Configure the advanced features of the
wireless LAN interface. Most users do
not need to change these settings.
Client Info
Shows authenticated wireless clients and
their status.
Security
33
Basic Setup
The table below explains the Wireless Basic settings:
This setting…
Lets you specify…
Enable
Wireless
A check mark in the Enable Wireless
check box shows that your wireless
network is up. Uncheck this box to turn
off wireless on your ADSL
Modem/Router.
Hide Access
Point
Click in the check box if you do not want
to broadcast the Wireless Network
Name(SSID) of your network.
Client
Isolation
Enabling client isolation will prevent
wireless clients on the same network
from communicating with each other.
Typically, this feature is used in public
hotspots or corporate environments.
Disable WMM
Advertise
WMM is used to give wireless data
different levels of priority. You can
disable WMM to give all users equal
priority.
Enable WMF
Allows you to enable Wireless Multicast
Forwarding (WMF).
SSID
(Wireless
Network
Name)
The Service Set Identifier for your
wireless network. By default, the SSID
for the ADSL Modem/Router is
WLxxxxxx (where xxxxxx is 6 random
alpha numeric characters.) You can
change the SSID to any name that you
want. The default Wireless Network
Name is printed on the bottom label of
your ADSL Modem/Router.
BSSID
(Broadcast
SSID)
Shows the Wireless MAC address of
your ADSL Modem/Router.
Country
Select your country from the drop-down
menu.
Chapter 4: Advanced Wireless Settings
Channel
The default setting for the router is Auto.
This allows the router to automatically
select the channel with the least amount
of wireless interference. Most users
should use this settings.
Max Clients
Up to 16 wireless clients are allowed on
each network.
Setting up a Wireless Guest Network
A wireless guest network can be set up so you can give visitors access to the Internet
without giving them access to other computers on your network.
To setup a Wireless Guest Network:
1. On the Wireless from the left-side menu to take you to the Wireless Basic
Setup page.
2. Click the Enabled check box to enable the Guest wireless network.
3. Enter a name for your guest network in the SSID field.
TIP: You may want to include the word guest in the name so users know it is a
guest network. For example, MyCompany Guest
The table explains the following settings for your Wireless Guest Network:
This setting…
Lets you specify…
Hidden
Click in the check box if you do not want
to broadcast the SSID of your network.
Isolate Clients
Enabling client isolation will prevent
wireless clients on the same network
from communicating with each other.
Typically this feature would be used on a
guest network..
Disable WMM
Advertise
WMM is used to give wireless data
different levels of priority. You can
disable WMM to give all users equal
priority.
Enable WMF
Allows you to enable Wireless Multicast
Forwarding (WMF).
Max Clients
Up to 16 wireless clients are allowed on
35
each network.
BSSID
Reports the wireless MAC Address
Wireless MAC Filtering
Most users will not need this feature. However, if there is a PC or other device on the
network that you don’t want using the Internet, you can use MAC address filtering to
deny the device Internet access. (That computer or device will still be able to
communicate with other devices on the LAN, such as printers.) You can also use
Wireless MAC filtering to add a layer of security, setting up the ADSL Modem/Router to
only allow the MAC addresses of your wireless devices to access the Internet.
To set up MAC Filtering, click Wireless on the left-side menu of the Zoom
Configuration Manager. Then click MAC Filtering. Follow the instructions below:
1
From the Select SSID drop-down menu, select the wireless network that you wish
to setup MAC Filtering.
2
For the MAC Restrict Mode, select Allow to allow only the MAC address entered
to access your network. Select Deny to block the MAC addresses you enter from
accessing your network. Disabled will disable MAC address filtering; this allows
you to turn it on and off.
3
Click Add to add the MAC address to filter. To see the MAC address of clients that
are currently connected to the ADSL Modem/Router, click on Client Info on the
left-side menu..
4
Click Apply/Save changes after you finish adding wireless clients.
5
If you want to remove any of the settings, click the check box next to Remove, and
then click the Remove button.
Chapter 4: Advanced Wireless Settings
5
Online Gaming
If you are using your router for gaming, you may need to make changes to the router’s
firewall setting for the game to work. This is done by setting up a DMZ or virtual
server, or by using port triggering so that the modem’s firewall won’t block the other
players from your system during your gaming. The main difference between the three
methods is the amount of access someone has to your system.
A virtual server will allow access to your computer or gaming station on certain ports. A
port is a channel that is used by applications (such as games) for communication. For
example, the directions for the game you want to play over the Internet might tell you to
open up port 6000.
Port triggering works by sensing when data is sent out on the predetermined outgoing
port and then automatically opening up the corresponding incoming port(s). It will
automatically forward the traffic on the incoming port to the computer that accessed the
outgoing port. If your game uses one port to send outgoing data and a different port
(or ports) for incoming data, you may want to use port triggering. The advantage of
port triggering is that it is more secure than setting up a virtual server since the
incoming port is only open when you are using it, and since it tracks which computer
sent the outgoing data. Port triggering can also be easier to set up because you do not
need to know the IP address of your gaming station. The disadvantage of port
triggering is that only one host can be accessing the port at one time; so if you have
two computers or game stations playing the same game on your network, you will need
to use a virtual server or DMZ.
A DMZ differs from a virtual server in that it allows access on all ports of the computer.
Because of this, DMZs are less secure and should be used with caution on your
computer. However DMZs work well with your gaming stations since security is not as
much of an issue for gaming stations as it is for computers.
Once you’ve decided what type of security to use for gaming, you can set up that
security using the appropriate section of this manual:
37

Virtual Server: For instructions on how to set up a virtual server, please refer
to Creating a Virtual Server on page 50.

DMZ: For instructions on how to set up a DMZ, please refer to Setting up a
DMZ on page 51.

Port Triggering: For instructions on how to set up port triggering, please refer
to Using Port Triggering on page 51.
Chapter 5: Online Gaming
6
Status Monitoring
This chapter discusses how to check the status of your modem and its ADSL
connection.
Most users can skip this chapter, as it is primarily for advanced users and for
those who are instructed by their Internet service provider or Zoom Technical
Support to verify settings, usually for troubleshooting. If you skip this section, you
should go to Chapter 7.
Why Monitor Status?
The ADSL Modem/Router provides easy-to-read screens for you to review the status of
the modem and its ADSL connection.
While most users will probably never need to check the status, there are some cases in
which it would be helpful. For example, you may need to know the IP address assigned
to you by your Internet service provider.
For advanced users with special configuration needs, the status information is useful
for overall system maintenance.
Monitoring ADSL Status
If you want to check the status of your ADSL connection, click on the Device Info link
on the left pane in the Zoom Configuration Manager. (If you forgot how to log in to
the Zoom Configuration Manager, see page 12.)
The Device Info page provides information about your ADSL connection. For example,
you can verify whether your ADSL connection is active or not. You can also monitor
related ADSL parameters—for example, how fast the ADSL Modem/Router is
transferring data (Downstream Speed and Upstream Speed), your WAN settings,
your LAN settings, and so forth.
Note:
The Status page does not provide a way to change any of these settings—see
Chapter 7: Advanced ADSL Modem/Router Setup Options, if you need to make
changes to these settings.
Chapter 6: Status Monitoring
7
Advanced ADSL Modem/Router Setup Options
Advanced Setup is primarily for technically advanced users. For most people,
the options that are set by default when the ADSL Modem/Router is installed
are sufficient.
However, those who want or need to change the ADSL Modem/Router settings
can do so using the Advanced Setup page in the Zoom Configuration
Manager. This chapter explains the advanced options and features of the ADSL
Modem/Router and how to apply them to your network.
The information in this chapter applies to you if:

Your Internet service provider instructs you to enable, disable, or change the
default settings for your ADSL Modem/Router

You need to change your Wide Area Network settings

You want to change the default firewall settings to block particular IP
addresses and intrusive hosts

You wish to set up a DMZ, Virtual Server or Port Triggering for online gaming.

You wish to control the hours that a user on your network can access the
Internet.

You want to set up fixed IP addresses for your computer(s)
Viewing the Advanced Setup Options
To configure advanced features, you need to log into the Zoom Configuration
Manager. Follow the instructions below:
1 Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3 Click Advanced on the right side of the home page.
4 Next click Advanced Setup on the left-side menu.
The table below summarizes the settings available in the advanced menu.
.
This link…
ATM
Interface
Opens a page that lets you…
Used to set up multiple ATM channels. Most users will
only do this if instructed by their service provider.
ETH
Interface
Used to set one of the Ethernet ports as the WAN
Interface. Most users will only do this if instructed by their
service provider.
WAN
Service
Specify how the Wide Area Network (WAN) ADSL setup is
configured. Some of the values need to be supplied by
your ISP/DSL provider.
LAN
Specify the LAN settings that control the connection
between the ADSL Modem/Router modem and your
computer.
IPv6
Autoconfig
Allows you to set up IPv6 parameters.
NAT
Virtual Servers Setup page: To direct incoming traffic
from the WAN side. A maximum of 32 entries can be
configured.
Port Triggering: To dynamically open up ports in the
firewall when an application on the LAN initiates a
TCP/UDP connection to the remote application using a
‘Triggering Port’. A maximum of 32 entries can be
configured.
DMZ Host: To forward IP packets from the WAN that do
Chapter 7: Advanced ADSL Modem/Router Setup Options
not belong to any of the applications configured in the
Virtual Servers table to the DMZ host computer.
Security
IP Filtering
Outgoing: To block selected IP traffic by setting up filters.
Security
MAC
Filtering
Allows you to block access to the Internet based on a
device’s MAC address.
Parental
Control
Time
Restriction
Allows control of when certain computers or devices are
allowed to access the Internet.
Parental
Control
URL
Filtering
To choose particular URLs to be excluded or included by
setting up a URL list. A maximum of 100 entries can be
configured.
QoS
(Quality of
Service)
This lets you assure better performance for gaming and
VoIP.
Incoming: To accept selected IP traffic by setting up filters
(when the firewall is enabled).
Queue Management Configuration: Allows you to
automatically mark incoming traffic without reference to a
particular classifier.
Queue Configuration: Allows you to configure a
maximum of 24 entries.
QoS Class: Allows you to configure network traffic
classes.
Routing
Default Gateway: Set up the routes on which you want
the ADSL Modem/Router to send data that it receives on a
particular interface, such as a LAN or Ethernet interface.
Static Route: Routes specify the IP address of the next
device, interface, or Internet destination to forward data to,
based on the ultimate destination of the data. A maximum
of 32 routes can be configured.
RIP: Sets the ADSL Modem/Router to use Routing
Information Protocol (RIP). Most users will not set this.
DNS
DNS Server: Allows you to specify multiple DNS servers.
Typically, most users do not need to enter a DNS server
43
unless instructed by their ISP.
Dynamic DNS: Allows you to map a dynamic IP address
to a static address allowing your DSL router to be more
easily accessed from various locations on the Internet.
Typically used to host a website behind your router without
paying for a static IP address.
DSL
To set DSL settings. Modulation and capability can be
selected from lists on this page. DSL Advanced Settings
can also be found on this page.
UPnP
Allows you to enable/disable UPnP. UPnP allows other
UPnP software or devices to work together without user
intervention. The default setting for UpnP is Enabled.
When Enabled (default setting), attached LAN devices
performing DHCP release/renew will have the router's
LAN IP assigned as the DNS Server and the ADSL
Modem/Router acts as a DNS Proxy.
DNS Proxy
When Disabled, the ADSL Modem/Router no longer acts
as a Proxy and assigns to LAN DHCP devices it's own
DNS servers that it uses (can be used if the servers are
down and you want to put in your own DNS).
Interface
Grouping
To create mapping groups with appropriate LAN and WAN
interfaces to set up groups that perform as independent
networks (utilizing multiple ports to PVC and bridging
groups).
IPSec
To add, edit, or remove IPSec tunnel mode connections.
SIP
Allows you to enable or disable the SIP ALG. If you are
using your router for VoIP calls and are having problems
with the calls try disabling the SIP ALG.
IP Tunnel
Allows you to setup either a IPv6 in IPv4 tunnel or a IPv4
in IPv6 tunnel.
Certificate
Local: To add, view, or remove local certificates used by
peers to verify your identity. A maximum of 4 certificates
can be stored.
Trusted CA (Certificate Authority): Add, view, or remove
CA certificates used by you to verify peers’ certificates. A
maximum of 4 certificates can be stored.
Chapter 7: Advanced ADSL Modem/Router Setup Options
Multicast
Sets up IGMP protocol. Most users will only do this if
instructed by their service provider.
Changing Your ATM Interface
The ATM Interface page of the ADSL Modem/Router Configuration Manager is used
to setup an ATM interface for your DSL connection. To set up a DSL connection you
first setup the ATM interface, and then you configure the WAN Service for the ATM
interface. Most users should use the Home page to setup their DSL connections, the
Home page sets up both the ATM and WAN layers at the same time. In the rare case
that you need to setup your ATM and WAN layers separately, first go to the ATM
Interface page, on the left hand menu click Advanced Setup then click Layer 2
Interface then ATM Interface. After you configure your ATM Interface you will then
setup the WAN Service for this interface.
To Add a New Configuration:
If you want to add a new configuration from this page, start by clicking Add. Most users
should only add a new configuration if they were instructed by their service provider to
do so.
The following table describes the settings on the ATM Interface page and the values
that you can enter.
Setting
Description
VPI
Virtual Path Identifier ranges from 0 – 256. Your
DSL provider supplies the VPI when you sign up for
ADSL service.
VCI
Virtual Circuit Identifier ranges from 0 – 65536. Your
DSL provider supplies the VCI when you sign up for
ADSL service.
DSL Latency
Your ISP may ask you to change to Interleaved if
you are experiencing errors on your line.
DSL Link Type
This is the type of WAN connection that you will be
configuring.
Encapsulation
Mode
Most users should not change this setting. It will
automatically be set depending on the DSL Link
type.
45
Service
Category
These settings allow you to give priority to data that
is sent over the network.
Important! You must make arrangements with your
DSL provider to use anything except UBR
(Unspecified Bit Rate) in the Traffic Class setting.
Your service provider will also supply you with the
Cell, Burst, and Tolerance Rates.
After you enter your values, click Apply/Save.
Changing Your WAN Settings
The WAN Service page of the ADSL Modem/Router Configuration Manager is used to
setup a WAN interface for your DSL connection. To set up a DSL connection you first
setup the ATM interface as described above, and then you configure the WAN
Service for that ATM interface. Most users should use the Home page to setup their
DSL connections, the Home page sets up both the ATM and WAN layers at the same
time. To go to the WAN Service page, on the left hand menu click Advanced Setup
then click WAN Service.
To Edit a Previous Configuration:
If you already created a configuration, you can click Edit to make changes to that
configuration. Then use the Next and Back buttons to navigate through a series of
pages where you can make changes to advanced parameters such as the NAT
settings, IGMP Multicast, and WAN Service.
To Add a New Configuration:
If you want to add a new configuration from this page, start by clicking Add. Then use
the Next and Back buttons to navigate through a series of pages where you can make
changes to advanced parameters such as the NAT settings, IGMP Multicast, and WAN
Service. Most users should only add a new configuration if they were instructed by their
service provider to do so.
Once you have made the changes you want on the first section, click on Next to
proceed to the following section. Repeat this until you reach the WAN Setup –
Summary page. Then click the Apply/Save button.
Chapter 7: Advanced ADSL Modem/Router Setup Options
The following table describes the settings on the WAN Configuration pages and the
values that you can enter. The settings displayed on the page will vary according to the
protocol you are using.
Setting
Description
WAN Service
Type
Your Internet Service Provider supplies this value.
Service
Description
This is the name assigned to the wan service. Most
users should accept the default name.
Network
Protocol
Selection
If your Service provider is using IPv6 they may ask
you to select IPv6 or IPv4&IPv6 Dual stack.
PPP Username
Your DSL provider supplies this PPP User Name
when you sign up for ADSL service.
PPP Password
Your DSL provider supplies this PPP password when
you sign up for ADSL service.
PPPoE Service
Name
This is an optional setting. Most users can leave this
field blank.
Authentication
Method
If configured for PPP it is the method used to
authenticate your PPP connection. Most user should
leave the default setting of Auto.
Maximum Transmission Unit. Largest physical
packet size, measured in bytes, that the modem can
send. Any messages larger than the MTU have to be
fragmented before being sent.
MTU
NAT
Network Address Translation. By default, this setting
is Enabled. NAT keeps a table of individual private
IP addresses in your network and refers to the table
when incoming requests are made. If no matches
are found, the incoming data cannot come into your
network. An Enabled setting keeps your IP
addresses hidden from outside users.
Enable Firewall
Uncheck if you want to turn off your Firewall. Most
users should leave the firewall enabled.
Dial on Demand
If enabled will disconnect your PPP connection if the
connection is inactive for the amount of time
47
specified in the Inactivity Timeout field.
Use Static IPv4
Address
If your service provider instructs you to use a static
IP address for your PPP connection check this box
and enter the IP address in the IPv4 Address field.
After you enter your values, click Apply/Save.
Changing Your LAN Settings
When would I need to change my LAN settings?
DHCP (Dynamic Host Configuration Protocol) is a protocol that enables your modem to
manage the assignment of IP addresses to computers and devices on your Ethernet
(LAN) network. DHCP is enabled by default on the ADSL Modem/Router. Enabling
DHCP on the ADSL Modem/Router allows it to assign temporary IP addresses to your
computers whenever they connect to your network. You can control the amount of time
that lapses before a new address is issued or renewed. You can extend the range of IP
addresses that are assigned to your network devices should you add new devices to
your network. You can also change the default LAN IP address for your modem.
The following table shows you the values to enter. After you enter the values, click
Apply/Save.
Setting
Description
Group Name
Default
IP Address
The IP address of your modem.
Subnet Mask
The modem's subnet mask address.
Enable IGMP
Snooping
Check/uncheck to Enable/Disable the IGMP
Snooping feature. This feature is designed to prevent
hosts on a local network from receiving traffic for a
multicast group they have not explicitly joined.
Snooping is specifically useful for bandwidthintensive IP multicast applications like IPTV. Most
users can leave the default setting.
DHCP Server
Click Disable to turn off the DHCP Server. Click
Enable to turn on the DHCP Server. Most users
should leave this Enabled. When the DHCP Server
is enabled the ADSL Modem/Router will assign IP
Chapter 7: Advanced ADSL Modem/Router Setup Options
addresses to devices on your network.
Start IP Address
The first IP address of a range that you specify using
the Start and End IP Address settings. Your
modem's DHCP server will assign the IP addresses
in this range at random to the computers and
devices in your network.
End IP Address
The last IP address of a range that you specify using
the Start and End IP Address settings. Your
modem’s DHCP server will assign numbers from this
range at random to the computers and devices in
your network.
Leased Time
(hour)
The maximum amount of time, in hours, that a
device in your network will have the IP address
before a new one is issued by the modem’s DHCP
server.
The checkbox Configure the second IP Address and Subnet Mask for LAN
interface allows you to configure a second network on the LAN side.
Configuring a DHCP Static IP Address
A DHCP Static IP Address is used if you want the modem to always assign the same
IP address to a computer or gaming device. You would want to do this if you were
setting up a virtual server or DMZ using this device.
To set up a device with DHCP Static IP Address:
1
Click Advanced Setup LAN to open the LAN page.
2
Click on Add Entries.
3
Enter the MAC Address of the computer or gaming station that you wish to assign
a fixed IP address to.
Tip: To find the MAC address of the devices connected to your ADSL
Modem/Router refer to the DHCP Leases table. To view the DHCP Leases table,
on the left hand menu click Device Info then DHCP.
4
Enter the IP address that you always want assigned to your computer or gaming
station. This address can be the one already given to it on the DHCP Status page
or can be an unused IP address. For example if none of the devices on the DHCP
Status page have been assigned 192.168.1.25 you can use that as the IP address.
49
5
Click Apply/Save to store your settings.
You can remove entries by clicking on Remove Entries. Click Apply/Save.
Creating a Virtual Server, a DMZ, or Using Port
Triggering
Do I need to create a virtual server, DMZ, or use Port Triggering?
By default, your modem uses Network Address Translation (NAT) to hide your
computers from users on the Internet. However, there may be times when you want to
allow access by outside users to a computer or gaming station on your network. For
instance, you would want to allow access if a computer in your network is hosting
Internet games or running a web server. If you wish to set up your ADSL
Modem/Router for online gaming you should refer to Chapter 5: Online Gaming to help
you decide whether a Virtual Server, DMZ or Port Triggering is right for you.
Creating a Virtual Server
Before starting this section, you should specify a fixed DHCP address for the computer
or gaming station that you want to use with the virtual server.
1
Click Advanced Setup NAT Virtual Servers Add to open the Add Virtual
Servers page.
2
For the server name, check the list of predefined games and applications to see if
yours is on the list. If it is, select it. You will need to enter the IP address of your
computer or gaming station in the Server IP Address field, but the rest of the
information will be filled out for you.
3
Click Apply/Save to save your new virtual server.
4
If your game or application was not on the list continue to step 5 to create a custom
Virtual Server.
5
Enter a Custom Server name for your virtual server.
6
Enter the IP address on the computer or game station that you want to use the
virtual server with in the Server IP Address field.
Chapter 7: Advanced ADSL Modem/Router Setup Options
7
For each range of ports you need to open up enter the Starting and Ending
External Ports and the Protocol used. Your game documentation should provide
you with this information.
8
If you only need to open one port, enter that port number in both the Start and End
External Port fields.
9
Once you enter the External Ports, the Internal Port fields will automatically be set
to the same values. The Internal ports cannot be changed.
10 Click Apply/Save to save your new virtual server.
Setting up a DMZ
Use this page to designate a computer or gaming station on the Local Area Network as
a DMZ (Demilitarized Zone). When you set up a DMZ for a computer, all ports on that
computer are opened up to all Internet traffic – the computer is no longer protected by
the ADSL Modem/Router’s NAT firewall. Caution should be used when setting up a
computer with a DMZ. A game station does not have the same security issues as your
computer, so setting up a DMZ works normally well with your game station.
You may want to create a DMZ if a computer in your network is acting as a web server
or hosting Internet games.
You need to manually assign an IP address to the DMZ. Please refer to Configuring a
DHCP Fixed IP Address for instructions on how to manually assign an IP address to
the DMZ.
DMZ Host IP Address: Enter the IP address of the computer or gaming station
designated as a DMZ.
Note: You need to give your LAN PC clients a fixed/static IP address for DMZ to work
properly. To do this, go to Configuring DHCP Fixed IP Address on page 49.
Click Apply/Save.
Using Port Triggering
Port triggering allows a host machine to dynamically forward a specific port back to
itself and is a way to automate port forwarding. When traffic is seen on an outgoing
port any traffic received on the corresponding incoming port will be forwarded to your
computer or gaming station.
51
To set up port triggering, follow the instructions below.
1 Click Advanced Setup NAT Port Triggering.
2 Click Add to add a new Port Triggering rule.
3 Check the drop down list next to Select an application. If your game or
application is listed, go ahead and select it.
4 Click Apply/Save.
If your game or application is not listed, enter a Custom Name for your port
triggering rule and go to step 5.
5 Enter the Start and End Trigger Ports in the text fields. Your games
documentation should supply you with this information.
6 Select the Protocol for the Trigger Protocol from the drop-down menu.
7 Enter the Start and End Open Ports in the text fields.
8 Select the Open Protocol from the drop-down menu.
9 Repeat steps 5-8 for each range of ports you want to trigger open ports with. When
you are finished go to step 10.
10 Click Apply/Save.
Note: To delete a previously created Trigger Port, click the checkbox of the Trigger
Port in the Trigger Port list and click Delete. Then click Apply to save your settings.
Using IP Filters
Use the IP Filter Configuration page to set up IP filters to block outgoing or allow
incoming traffic into your computer from the Internet. To open this page, click
Advanced Setup  Security. Then click on IP Filtering. Select Outgoing or
Incoming depending on which type of filter you want to set up.
Outgoing IP Filtering Setup:
By default, all outgoing IP traffic from LAN is allowed, but some IP traffic can be
blocked by setting up filters. Choose Add or Remove to configure outgoing IP filters.
Once you have set up the IP filters you want, click the Apply/Save button.
Incoming IP Filtering Setup:
By default, all incoming IP traffic from the WAN is blocked when the firewall is enabled.
However, some IP traffic can be accepted by setting up filters.
To filter Internet traffic, you must define one or more rules (that is, criteria you want the
information to meet before it can proceed). As information comes in from the Internet,
Chapter 7: Advanced ADSL Modem/Router Setup Options
the ADSL Modem/Router examines it and—if it meets the rule—the information moves
forward to its destination on your computer or network. If it does not, it is discarded.
The rule can be based on many characteristics, including the network or Internet
protocol it carries, the source IP address, the port that the traffic is coming in on, and
so forth.
Choose Add or Remove to configure incoming IP filters. Once you have set up the IP
filters you want, click the Apply/Save button.
Using MAC Filtering
Use the MAC Filter Configuration page to block a device from accessing the Internet.
To open this page, click Advanced Setup  Security. Then click on MAC Filtering.
Select ADD to add the MAC address of the device you wish to prevent from accessing
the Internet. If you do not know the MAC address Click on Device Info  DHCP for a
list of devices and their MAC address that are connected to your ADSL Modem/Router.
Setting Up Time Restrictions
Do I need time restrictions?
Time restrictions can be used to prevent a user from accessing the Internet during
certain hours. For example you can use Time Restrictions to block a child from
accessing the Internet until you are home.
To open this page, click Advanced Setup  Parental Control. Then click on Time
Restrictions. Click Add to add a new Time Restriction.
The following table describes the Time Restriction settings.
Setting
Description
User Name
The name you wish to give this rule.
Browser’s MAC
Address
Enter the MAC Address of the computer you wish to
block. To find the MAC address of the devices
connected to your ADSL Modem/Router, in the left
hand menu click Device Info then DHCP.
Days of the
Select the days of the week that you wish to block
53
Week
access on.
Start Blocking
Time
Enter the starting time that you wish to block access.
Stop Blocking
Time
Enter the time that you wish to block access until.
Remove
Click Remove to remove an entry.
Setting Up a Static Routing Table
Do I need static routing?
Most users do not need to set up static routes. The default route used in your modem
will forward all packets correctly. However, if you set up your network with different
subnets, you can use static routing to ensure your packets are handled correctly.
You can manually create a static route to tell the modem how to reach a specific IP
network. The route entry specifies a destination network (or single host), together with
a mask to indicate what range of addresses the network covers, and a next-hop
gateway address or interface. If there is a choice of routes for a destination, the route
with the most specific mask is chosen.
To route to a destination that is not on any local network, a route may be added via a
gateway, for instance another router. The gateway IP address must be on the same
subnet as one of the router's interfaces.
Click Routing from the left-side menu of the Zoom Configuration Manager. Click Static
Route. Click Add.
The following table describes Routing Table settings.
Setting
Description
IP Version
Select IPv4 or IPv6.
Destination IP
address / prefix
length
Enter the Destination Network Address.
Interface
You can make a selection from the drop-down menu.
Gateway IP
Enter the Gateway IP address of your destination’s
subnet. The HOP gateway must be on the same
Chapter 7: Advanced ADSL Modem/Router Setup Options
Address
subnet as the modem.
Metric
The number of routers that the data packets go
through (optional). When adding a static route, if you
know how many “hops” or “routers” a packet must go
through to reach the destination network, then you
can add it. This is usually not a mandatory
requirement.
If you change any of the settings, click Apply/Save.
If you want to remove any of the settings, click the check box next to Remove and then
click the Remove button.
Adding a DNS Server Name
Do I need to add a DNS server name?
Typically you should not need to enter a DNS server name as it is assigned
automatically when your connection is established. However, your ISP may instruct
you to enter an IP address for a DNS server name. To do this, follow the instructions
below:
1
Check the box Use the Following Static DNS IP Address.
2
In the Primary DNS Server and Secondary DNS Server text boxes, enter the IP
addresses of the DNS servers that your ISP instructed you to enter.
3
Click Apply/Save.
Using the ADSL Settings
Do I need to change my ADSL settings?
Typically you should not change your ADSL settings unless you are instructed to do so
by your service provider. Or, if you are having problems establishing a physical layer
connection, you may want to change a couple of the settings on the DSL page.
55
Click DSL under Advanced Setup from the left-side menu of the Zoom Configuration
Manager.
Setting
Description
BitSwap
Enables or disables bit swapping in both upstream and
downstream directions. If you experience frequent
connection drops, it may help to change the bit swap
settings.
After you enter the values, click Apply/Save.
Click on Advanced Settings only if you want to configure DSL Advanced Settings.
Most users will not need to do this.
Enabling or Disabling UPnP
Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is
installed in ADSL Modem/Router units when they are shipped by Zoom. This means
that other devices plugged into your computer or network (for example, a gaming
application, router, or stand-alone firewall) that use UPnP should automatically detect
the ADSL Modem/Router and make the needed configurations for them to work together.
There is no setup for you to do. Change this setting only if you have a good reason to
do so.
To change the status of Universal Plug and Play, go to the LAN page under the
Advanced Setup link.
Setting
Description
Enable UPnP
Select this check box to enable or disable Universal
Plug and Play. By default UPnP is enabled.
Click Apply/Save.
Chapter 7: Advanced ADSL Modem/Router Setup Options
8
Management and Diagnostics
Please read this chapter if you want to perform modem management functions
as discussed below, or if you want to run diagnostics to diagnose a modem
problem. If you don’t want to do either of these things, your modem is probably
set up and ready to go. You may want to read Appendix C: Top and Back Panels
on page 77, for details about the modem’s lights and back panel jacks.
The information in this chapter applies to you if you wish to:

Backup your current settings of the ADSL Modem/Router, so you can later
restore them.

Restore the ADSL Modem/Router to its factory default settings.

Change the username and password that you use to access your ADSL
Modem/Router.

Provide your service provider remote access to your ADSL Modem/Router
for troubleshooting purposes.
Management Buttons
The buttons in the Management group of the Zoom Configuration Manager are
typically used for administrative tasks, such as upgrading firmware, changing your
Zoom Configuration Manager password, etc. To configure management features,
you need to log into the Zoom Configuration Manager. Follow the instructions below:
1 Open the Zoom Configuration Manager by typing the following in your Web
browser's address bar: http://192.168.1.1
2 In the Login dialog box, type the following User Name and Password in lower case,
then click Login.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the user name
and password that your Internet service provider may have given you.)
3 Click Advanced on the right side of the home page.
4 Next click Advanced Setup on the left-side menu.
The following table lists each button in the Management group and gives a brief
description of the settings you can specify.
Open page
from…
This button…
Opens a page that
lets you…
Management
 Settings
Backup
Save your current
configuration
settings to a file
so that they may
be restored at a
later time.
Restore
Backup
Upload your
previously saved
settings.
System Log
View data
generated or
acquired by
routine system
communication
with other
devices. This
information does
not necessarily
represent
unexpected or
improper
functioning and is
not captured by
the system traps
that create
alarms. You can
save the system
Management
Chapter 8: Management and Diagnostics
log to a file.
Management
SNMP Agent
Access the
SNMP –
configuration
page. Simple
Network
Management
Protocol (SNMP)
allows a
management
application to
retrieve statistics
and status from
the SNMP agent
in this device.
Management
TR-069 Client
Access to a page
that allow an
AutoConfiguration
Server (ACS) to
perform autoconfiguration,
provision,
collection, and
diagnostics to the
ADSL modem.
Select the desired
values and click
Save to configure
the TR-069 client
options.
Management
Internet Time
Access to a page
that allows you to
set up the ADSL
Modem/Router to
automatically
synchronize with
Internet time
servers.
Management
Passwords
Manage the User
59
IDs and
passwords that
can access the
Zoom
Configuration
Manager. This is
where you can
change the
default password
supplied to you
with the ADSL
Modem/Router.
 Access
Control
Management
 Access
Control
Access
Setting
A Service Control
List (“SCL”)
enables or
disables router
services (for LAN
/ WAN such as
FTP, HTTP,
ICMP, and
TELNET) from
being used.
Management
Update
Firmware
Specify the path
to the upgrade file
you need to
update your
firmware. Use the
Browse button
on this page to
navigate to the
file, then click the
Update Software
button to perform
the firmware
update.
Management
Reboot
Click the Reboot
button on the
Reboot page to
reboot the
modem.
Chapter 8: Management and Diagnostics
Backing Up Your Configuration
Users who change the Configuration Manager settings for the ADSL Modem/Router
may want to back up their settings. This will enable them to restore those settings at a
later time, if needed.
This feature may be especially useful when you receive firmware updates from Zoom.
Installing the update may overwrite your customized settings with default values.
Before you update the firmware, backup your configuration. Then, after the firmware
has been updated, restore your configuration.
To back up your current configuration
Use the Backup page of the Configuration Manager to save your modem’s current
configuration to a file on your computer.
1
Click on the Management link on the left pane of the window. Then click on the
Settings link. Then click on the Backup link.
2
On the Backup page, click Backup Settings to download a configuration file from
the ADSL Modem/Router to a folder on your computer.
3
Be sure to note the name (backupsettings.conf) and location. You will need this
information if you ever want to restore the ADSL Modem/Router to this backed-up
configuration. (You can change the name of the file and specify a location for it on
your computer after it is downloaded.)
To restore a configuration
1 Click on the Management link on the left pane of the window in the Configuration
Manager.
2 Then click on the Settings link.
3 Then click on the Restore Backup link.
4 On the Update Settings page, click Browse and navigate to the file containing the
configuration to which you want the ADSL Modem/Router restored.
5 Click Update Settings.
61
Remote Access to Your Modem Configuration Settings
If you want to be able to access your modem Configuration Manager to change or view
your configuration settings remotely:
1
2
3
4
5
Click on Management. Click on Access Control, then click on Access Setting
and select the enable check box for HTTP WAN to allow access from a remote PC.
Click Apply/Save and wait several seconds for the settings to be saved.
Click on Device Info from the left pane of the Zoom Configuration Manager. Click
on WAN. Write down the public IP address displayed under WAN Info.
Type this public IP address into the browser of your remote PC.
At the log in prompt, enter the User Name and Password shown below:
User Name: support
Password: support
You can now view or make changes to your modem’s configuration from your
remote PC.
We recommend leaving Remote access off to prevent unauthorized access to your
router. If you wish to leave it on, you should change the default passwords. See
Changing User Names and Passwords below.
Changing User Names and Passwords
Use the Passwords page to manage the user names and passwords that can access
the Zoom Configuration Manager. To open this page, click Management  Access
Control  Passwords.
When you installed the ADSL Modem/Router and tried to open the Zoom
Configuration Manager, you were prompted for a User Name and Password in order
to gain access. (The default User Name and Password were supplied to you in the
section Logging into the Configuration Manager.)
If you want, you can change the default password. Changing the password is not
required, but as a good security measure, we recommend it.
To change the default password
Access to your DSL modem is controlled through three user accounts: admin, support,
and user.
1
Enter the current User Name in the textbox User Name
Chapter 8: Management and Diagnostics
2
Enter the current password in the textbox Old password.
3
Choose the password you would like to replace it with (up to 16 characters without
any spaces) and enter it in the textbox New password.
4
Retype the password in the textbox Confirm password.
5
Click on Apply/Save.
TR-069
The TR-069 option of the ADSL Modem/Router Configuration Manager opens a page
where you can allow an Access Control Server (ACS) to control and configure your
ADSL Modem/Router.
This feature must be supported by your service provider and should be enabled by you
only if the provider instructs you to enable it.
1
Click Management from the left-side menu of the Zoom Configuration Manager.
2
Then click TR-069 Client.
3
After you make changes on the TR-069 client – config page, click Save.
Diagnostics
You can use the Diagnostics page of the Configuration Manager to run a series of
diagnostic tests of your system software and hardware connections.
63
Appendix A: Troubleshooting Tips
The following are some problems you may experience and some possible solutions to
remedy the situation.
Problem
I am unable to connect to the Internet.
Solution
There are several issues that could cause this problem. Check these items:
 Verify that the PWR light on the modem is on. If it is off check that the modem is
plugged into a wall outlet and that the POWER button on the back of the modem is
pushed in. If the light does not turn on, make sure there is power going to the outlet
you are using. If the unit still doesn’t work contact Zoom Technical Support. See
Appendix D on page 79 for contact information.
 If you are using a wireless device, try connecting a computer directly to the ADSL
Modem/Router’s Ethernet ports. If a computer directly connected to the ADSL
Modem/Router works, then the problem is with your wireless connections. See the
wireless troubleshooting tip on page 68.
 If you cannot access the Internet with a computer directly connected to the ADSL
Modem/Router’s Ethernet port, check your Ethernet connection. Most computers
have a power light next to the Ethernet jack to indicate the Ethernet cable is properly
connected. Verify that this light is on and that the Ethernet light on the front of the
ADSL Modem/Router is on. If the Ethernet light is off on either the ADSL
Modem/Router or on the computer, verify that the cable is properly pushed in. If the
light still doesn’t turn on, you should try another Ethernet cable.
 Check your phone cable and splitters. Replace your phone cable with a tested
working phone cable. If you have installed a splitter between the ADSL
Modem/Router and the phone jack, remove this splitter. If this solves the problem
you may need to replace this splitter. When testing the ADSL Modem/Router, make
sure that the telephones in your house are not in use. If the problem only exists
when a particular phone is in use, then you may need to install a filter on that phone;
or if there is an existing filter, you should replace it.
 Try turning your computer off and then on. This ensures that your computer gets a
correct IP address from the ADSL Modem/Router.
 Check your modem’s DSL light.
Appendix A: Troubleshooting Tips ADSL Modem/Router User Manual
o
If the light is blinking then the ADSL Modem/Router was unable to make
a DSL connection. Go to My ADSL Modem/Router’s DSL light
continually blinks and does not stay solidly lit.
o
If the DSL Light is solid go to My ADSL Modem/Router’s DSL light is
solidly lit, but I cannot connect to the Internet.
Problem
My ADSL Modem/Router’s DSL light continually blinks and does not stay solidly lit.
Solution
There are several issues that could cause this problem. Check these items:

Ensure that the phone cord is firmly plugged into the wall jack and the DSL jack on
the back of the ADSL Modem/Router.

Verify that the jack the phone jack your ADSL Modem/Router is connected to is
enabled for ADSL service. Unless your service provider has enabled it, you cannot
use a standard telephone jack for ADSL service.

Your phone cord may be defective. Replace the phone cord with a known good
one.

If your DSL modem is installed onto the same phone jack as a DSL filter, the filter
may be defective. Please remove the filter from the line and plug the DSL modem
into the phone jack. If this solves the problem, replace the defective filter.

Verify that none of the phones are in use when testing the ADSL Modem/Router. If
the problem appears only when you are using your phone than you either need to
install a filter on that phone or if there is an existing filter you should replace it with
a known working one.

You may be having an issue with the phone wiring inside your house. Try plugging
the ADSL Modem/Router into different phone jacks to see if that solves the
problem. If you know where your phone line enters your house (often called the
Demarc Point and is typically a gray box found either in your basement, your
garage, or on the outside of the house) and you have easy access to the Demarc
Point, try plugging your ADSL Modem/Router at this point. If this solves your
problem you may need a professional to repair your inside phone wiring.
Problem
My ADSL Modem/Router’s DSL light is solidly lit, but I cannot connect to the Internet.
Appendix A: Troubleshooting Tips
65
Solution
There are several issues that could cause this problem. Check these items:

Ensure that you are using the correct VPI, VCI and Encapsulation settings. If you
don’t know what they are, please refer to the ADSL Settings Table in Appendix B.

If your Encapsulation begins with PPP, ensure that you have typed your ADSL
User Name and Password correctly. (Note that this is NOT the User Name and
Password you used to log into the Zoom Configuration Manager on page 12.)
To verify that your PPP User Name and Password are correct, login into the
configuration manager.
Open the Zoom Configuration Manager by entering the following in your Web
browser's address bar: http://192.168.1.1
In the Login dialog box, type the following User Name and Password in lower
case, then click OK.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the
user name and password that your Internet service provider may have
given you.)
On the left side, click Diagnostics to start the diagnostic test. In the Test the
Connection to your Internet Service Provider box if the Test PPP Server
Connection tests passes but the Test Authentication with your ISP test fails,
then your PPP User Name and Password are wrong. If you are having problems
remembering your PPP User Name and Password please see the solution to the
next troubleshooting problem My DSL connection requires a User Name and
Password, but I don’t know where to find this information on page 66.

Verizon users who are replacing an existing modem in California, Florida, or Texas
may need to wait 2 hours after unplugging the existing modem for Verizon to
release the line before it is available for use. If this applies to you, power down
your ADSL Modem/Router and wait 2 hours before trying to connect again.

Verify that your service provider’s ADSL connection is functioning properly. (Place
a call to your service provider’s customer support department to verify this.)
Problem
My DSL connection requires a User Name and Password, but I don’t know where to
find this information.
Appendix A: Troubleshooting Tips ADSL Modem/Router User Manual
Solution

If you are replacing a modem, use the same User Name and Password that you
used for the modem you’re replacing.

If you don’t know what that is, here are some suggestions:
 If you have an email address with the service provider like
name@verizon.net, the User Name is likely to be the word name in this
example. NAME will not work, since upper and lower case matter. There
are some exceptions to this however. Some AT&T customers especially
in old BellSouth areas have a separate network User Name and
password used to verify their DSL connection. Please see the AT&T
support website on how to reset your User Name and password.
 If you have a service provider Password, that’s probably your Password
for Internet access too.
 You may also be able to change your User Name and Password so that
you can use the new User Name and Password with your Zoom
modem. Some service providers like Verizon provide a software tool
that lets you do that if your old modem is still plugged in. Many service
providers allow you to change your User Name and Password on their
support website in case you have forgotten this information.

If you are not replacing a modem, you may need to use your service provider’s
Internet software tool or speak with the service provider to find out your User
Name and Password.

Remember that the User Name and Password are case sensitive, so it matters
whether a letter is a capital letter or a small letter; so does the difference
between the letter O and the number 0.

Once you have a working User Name and Password, be sure to remember
them. You may want to write them on the bottom of the ADSL Modem/Router
case, for instance, and in a ModemSettings file.

We are talking here about the User Name and Password to get into the
Internet, NOT the User Name and Password used to get into your modem’s
configuration page.
Appendix A: Troubleshooting Tips
67
Problem
My computer/devices are not connecting wirelessly to the ADSL Modem/Router.
Solution
Try the following:
 Check your wireless security settings on your ADSL Modem/Router and verify that
your device is using the same settings.

Check the signal strength of your wireless connection. Most wireless adapters
have some type of signal strength meter that shows how strong your wireless
signal is. Windows users, click the Wireless icon in your system tray to check
signal strength. If your signal strength is not strong enough, try the following:




Reorient the receiving antenna on your ADSL Modem/Router.
Move the ADSL Modem/Router to another area.
Move the device trying to access the ADSL Modem/Router to a
different location, ideally closer to the ADSL Modem/Router.
Change the wireless channel. In the unlikely event that you experience
performance issues with your wireless network, you may want to set your network
up on a different channel. By default your ADSL Modem/Router is set to select the
wireless channel automatically. To set it to use a specific channel, follow these
steps:
1
2
Open the Zoom Configuration Manager by entering the following in your
Web browser's address bar: http://192.168.1.1
In the Login dialog box, type the following User Name and Password in
lower case, then click OK.
User Name: admin
Password: admin
(The User Name and Password entered here are not the same as the
user name and password that your Internet service provider may have
given you.)
3
4
5
6
Click the Advanced button on the right side of the page.
Click Wireless on the left-side menu to open the Wireless page.
On the Wireless page, from the Channel drop-down menu, select a
different channel, such as 1 or 6.
Be sure to click Apply/Save after you change the channel. All devices
connecting wirelessly to the ADSL Modem/Router will automatically
switch to the new channel.
Appendix A: Troubleshooting Tips ADSL Modem/Router User Manual
Problem
When I try to connect wirelessly to my ADSL Modem/Router, I don’t know what
Wireless Network I should select.
Solution
The Wireless Network Name(SSID) is printed on the bottom label of your ADSL
Modem/Router. Select this name to connect to the ADSL Modem/Router.
Problem
When trying to connect a computer or device wirelessly to my ADSL Modem/Router I
am being asked for a Wireless Security Key or Password.
Solution
The default Wireless Security Key is printed on the bottom label of your ADSL
Modem/Router
Problem
I cannot log into the Zoom Configuration Manager. I have typed http://192.168.1.1
but I am not prompted for a User Name and Password.
Solution
There are several issues that could cause this problem. Check these items:

If you are using Mac OS X 10.3 and above, renew your IP address: Point to
System Preferences, then choose Network. Click the Configure button and then
the Renew DHCP Lease button.

If you are using a Windows computer, power off your computer, then power it back
on.
Problem
The computer on which I initially installed the ADSL Modem/Router on is connected to
the Web, but devices connected wirelessly to the ADSL Modem/Router are unable to
connect to the Internet.
Appendix A: Troubleshooting Tips
69
Solution

Try powering off then powering on each device on your network.

Verify that the devices on your wireless network are using Dynamic Host
Configuration Protocol (DHCP). This is also known as dynamic IP addressing.
Depending on your device, this may be controlled by an Obtain an IP address
automatically option. If you need help, refer to the documentation that came with
your network device or contact its manufacturer.

Your problem might be in the wireless connection. Try the steps in My
computer/devices are not connecting wirelessly to the ADSL Modem/Router
troubleshooting tip on page 68.
Problem
The computer on which I initially installed the ADSL Modem/Router on is connected to
the Web, but the computers connected through my network device cannot access the
Internet.
Solution
The problem is most likely with your network device (such as a wireless access point,
router, hub, or switch). Check these items:

Try rebooting each computer on your network. For example, if you are using a
router, reboot each computer that is connected to the router. This will allow for the
computers to release and renew their IP addresses.

If you are using a wireless access point or a router, verify that the device is using
Dynamic Host Configuration Protocol (DHCP). This is also known as dynamic IP
addressing. Depending on your device, this may be controlled by an Obtain an IP
address automatically option. If you need help, refer to the documentation that
came with your network device or contact its manufacturer.

Refer to the documentation provided with your network device or contact its
manufacturer for assistance.
Appendix A: Troubleshooting Tips ADSL Modem/Router User Manual
Appendix B: ADSL Internet Settings
Tables
These tables are for customers where ADSL settings were not automatically detected
by the ADSL Modem/Router Install Assistant, and whose service providers do not
supply them with the ADSL settings to connect to the Internet. Many ADSL providers
use different settings depending on the region in which they are operating, which is
why there may be more than one setting for your service provider. We post updated
tables on our Web site. If your country is not listed in the tables below, please consult
www.zoomtel.com
Note to USA customers
If your ADSL service provider is not shown below, first use the settings for Service
Provider Not Shown at the bottom of the table. If those settings do not work, use the
settings for the company that provides local telephone service in your area.
Table A: USA
ISP
VPI
VCI
Encapsulation
All Tel (1)
0
35
PPPoE LLC
All Tel (2)
0
35
1483 Bridged IP LLC
AT&T (1)
0
35
PPPoE LLC
AT&T (2)
8
35
1483 Bridged IP LLC
AT&T (3)
0
35
1483 Bridged IP LLC
August.net (1)
8
35
1483 Bridged IP LLC
August.net (2)
0
35
1483 Bridged IP LLC
BellSouth
8
35
PPPoE LLC
Castle.Net
0
96
1483 Bridged IP LLC
CenturyTel (1)
8
35
PPPoE LLC
CenturyTel (2)
8
35
1483 Bridged IP LLC
Coqui.net
0
35
PPPoA LLC
Covad
0
35
PPPoE LLC
Crocker
Communications
0
35
PPPoE LLC
Appendix B: ADSL Internet Settings Tables
71
Earthlink (1)
0
35
PPPoE LLC
Earthlink (2)
8
35
PPPoE LLC
Earthlink (3)
8
35
PPPoE VC-MUX
Earthlink (4)
0
32
PPPoA LLC
Eastex
0
100
PPPoA LLC
Embarq
8
35
1483 Bridged IP LLC
4DV.net
0
32
PPPoA VC-MUX
Frontier
0
35
PPPoE LLC
Grande
Communications
1
34
PPPoE LLC
GWI
0
35
1483 Bridged IP LLC
Hotwire
0
35
1483 Bridged IP LLC
Internet Junction
0
35
1483 Bridged IP LLC
PVT
0
35
1483 Bridged IP LLC
Qwest (1)
0
32
PPPoA VC-MUX
Qwest (2)
0
32
PPPoA LLC
Qwest (3)
0
32
PPPoE LLC
Qwest (4)
0
32
1483 Bridged IP LLC
SBC (1)
0
35
PPPoE LLC
SBC (2)
0
35
1483 Bridged IP LLC
SBC (3)
8
35
1483 Bridged IP LLC
Socket (1)
8
35
1483 Bridged IP LLC
Socket (2)
0
35
1483 Bridged IP LLC
Socket (3)
0
35
PPPoE LLC
Sonic
0
35
1483 Bridged IP LLC
SouthWestern Bell
0
35
1483 Bridged IP LLC
Sprint (1)
0
35
PPPoA LLC
Sprint (2)
8
35
PPPoE LLC
Appendix B:ADSL Internet Settings TablesADSL Modem/Router User Manual
SureWest
Communications (1)
0
34
1483 Bridged LLC Snap
SureWest
Communications (2)
0
32
PPPoE LLC
SureWest
Communications (3)
0
32
PPPoA LLC
Toast.Net
0
35
PPPoE LLC
Uniserve
0
33
1483 Bridged IP LLC
US West
0
32
PPPoA VC-MUX
Verizon (1)
0
35
PPPoE LLC
Verizon (2)
0
35
1483 Bridged IP LLC
Appendix B: ADSL Internet Settings Tables
73
Table B: Countries Other Than The USA
ISP
VPI
VCI
Encapsulation
Australia - Telstra
8
35
PPPoA LLC
Argentina - Telecom
0
33
PPPoE LLC
Argentina Telefonica
8
35
PPPoE LLC
Argentina
1
33
PPPoA VC-MUX
Belgium-ADSL Office
8
35
1483 Routed IP LLC
Belgium - Turboline
8
35
PPPoA LLC
Bolivia
0
34
1483 Routed IP LLC
Brazil - Brasil Telcom
0
35
PPPoE LLC
Brazil - Telefonica
8
35
PPPoE LLC
Brazil - Telmar
0
33
PPPoE LLC
Brazil - South Region
1
32
PPPoE LLC
Colombia - EMCALI
0
33
PPPoA VC-MUX
Columbia - ETB
0
33
PPPoE LLC
Costa Rica - ICE
1
50
1483 Routed IP LLC
Denmark-Cybercity,
Tiscali
0
35
PPPoA VC-MUX
France (1)
8
35
PPPoE LLC
France (2)
8
67
PPPoE LLC
France (3)
8
35
PPPoA VC-MUX
Germany
1
32
PPPoE LLC
Hungary - SciNetwork
0
35
PPPoE LLC
Iceland - Islandssimi
0
35
PPPoA VC-MUX
Iceland - Siminn
8
48
PPPoA VC-MUX
Israel
8
35
PPPoA VC-MUX
Italy
8
35
PPPoA VC-MUX
Jamaica (1)
8
35
PPPoA VC-MUX
Appendix B:ADSL Internet Settings TablesADSL Modem/Router User Manual
Jamaica (2)
0
35
PPPoA VC-MUX
Jamaica (3)
8
35
1483 Bridged IP LLC SNAP
Jamaica (4)
0
35
1483 Bridged IP LLC SNAP
Kazakhstan
0
33
PPPoA VC-MUX
Mexico
8
35
PPPoE LLC
Netherlands - BBNED
0
35
PPPoA VC-MUX
Netherlands - MX
Stream
8
48
PPPoA VC-MUX
New Zealand Slingshot
0
100
PPPoA VC-MUX
Portugal
0
35
PPPoE LLC
Puerto Rico Coqui.net
0
35
PPPoA LLC
Saudi Arabia (1)
0
33
PPPoE LLC
Saudi Arabia (2)
0
35
PPPoE LLC
Saudi Arabia (3)
0
33
1483 Bridged IP LLC
Saudi Arabia (4)
0
33
1483 Routed IP LLC
Saudi Arabia (5)
0
35
1483 Bridged IP LLC
Saudi Arabia (6)
0
35
1483 Routed IP LLC
Spain - Albura, Tiscali
1
32
PPPoA VC-MUX
Spain - Colt Telecom,
Ola Internet
0
35
PPPoA VC-MUX
Spain - EresMas,
Retevision
8
35
PPPoA VC-MUX
Spain - Telefonica (1)
8
32
PPPoE LLC
Spain - Telefonica (2),
Terra
8
32
1483 Routed IP LLC
Spain - Wanadoo (1)
8
35
PPPoA VC-MUX
Spain - Wanadoo (2)
8
32
PPPoE LLC
Spain - Wanadoo (3)
8
32
1483 Routed IP LLC
Sweden - Telenordia
8
35
PPPoE
Appendix B: ADSL Internet Settings Tables
75
Sweden - Telia
8
35
1483 Routed IP LLC
Switzerland
8
35
PPPoE LLC
Trinidad & Tobago TSTT
0
35
PPPoA VC-MUX
Turkey (1)
8
35
PPPoE LLC
Turkey (2)
8
35
PPPoA VC-MUX
United Kingdom (1)
0
38
PPPoA VC-MUX
United Kingdom (2)
0
38
PPPoE LLC
0
38
PPPoE VC-MUX
1
50
PPPoA LLC
Venezuela - CANTV
0
33
1483 Routed IP LLC
Vietnam
0
35
PPPoE LLC
Vietnam - VDC
8
35
PPPoE LLC
Vietnam - Viettel
8
35
PPPoE LLC
Vietnam - FPT
0
33
PPPoE LLC
United Kingdom AOL
United Kingdom Karoo
Appendix B:ADSL Internet Settings TablesADSL Modem/Router User Manual
Appendix C: Top and Back Panels
The following table describes each light on the top panel.
Light
Description
Ethernet Lights when the Ethernet port of the ADSL
Modem/Router is plugged into the Ethernet
[1-4]
port of a powered-up device. Blinks when
there is data activity.
DSL
Blinks when the ADSL Modem/Router is
performing its startup sequence. Stays on
solid when the unit has synched up with its
ADSL connection.
Note: If the light fails to switch from blinking to
steady after a minute or two, check with your
ADSL provider that the ADSL connection is
activated, or refer to Appendix A:
Troubleshooting Tips on page 64.
WLAN
Lights when the Wireless Local Area Network
is running and enabled. Blinks when data is
sent.
SYS
Blinks when the router is operating normally
WPS
Blinks when in WPS mode.
PWR
Lights when the ADSL Modem/Router is
plugged into a power source and the Power
button on the ADSL Modem/Router rear panel
is pushed in.
Internet Blinks when data is sent and received.
The following table describes each item on the back panel.
Port
Description
Jack to connect the modem to the ADSL
DSL
telephone wall jack.
Ethernet LAN ports that can connect the unit to access
points, network hubs, or the Ethernet ports of a
[1-4]
computer.
WPS/RST Pressing the button for 2 seconds puts the
ADSL Modem into WPS mode. After pressing
the WPS button, click or press the WPS button
on the client device. This button may be a
physical button on the unit or a software button
in its application. Refer to your client device's
documentation for further instructions, if
necessary.
Pressing the button for 8 seconds restores the
default IP Address (192.168.1.1), User Name
(admin), and Password (Admin) for the ADSL
Modem/Router.
PWR
Port to connect the unit to the ADSL
Modem/Router’s power cube.
ON/OFF
Button when pressed once turns the modem’s
power ON. When pressed again turns the
modem’s power OFF.
Appendix C:Top and Back PanelsADSL Modem/Router User Manual
Appendix D: Getting Help
Zoom has many Technical Support services available to its customers.
 To Register Your Product Or Get Assistance
We can support you best if you register your product at
www.zoomtel.com/register
We have many ways to assist you, and you can see them at
www.zoomtel.com/techsupport
From here, you can send email to our technical support experts and/or do a smart
search through our intelligent database by using SmartFacts™.
Tip:
From time to time, Zoom may release improved firmware. This is also available at
www.zoomtel.com, along with upgrade instructions. We recommend that you
check our Web site periodically for updates.
You can reach Technical Support by calling these numbers:
In the United States, call (617) 753-0961.
In the UK, call
London: +44 2033180660 or
Manchester: +44 1618840074
 Some retailers of Zoom products provide support or can recommend a convenient
support center.
Appendix E: Regulatory Information
Declaration of Conformity
Declaración de conformidad
Manufacturer/Fabricante
Zoom Telephonics, Inc.
207 South Street
Boston, MA 02111 USA
617-423-1072
www.zoomtel.com
Brand/Marca
Zoom ADSL Modem/Router w/ Wireless-N
Type/Tipo
Series 1108 Model 5792XY (where X=A,B,C,D,E,F or nothing
and Y=G,H,J,K,L,M or nothing)
The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC via the
following. This product is CE marked.
El fabricante declara bajo su exclusiva responsabilidad que este equipo satisface la Directiva 1999/5/EC por medio de
lo siguiente. Este producto tiene marca CE.
73/23/EEC – LVD
EN60950-:2006+A11:2009+A1:2010+A12:2011
89/336/EEC – EMC/EMF
EN301 489-1 V1.9.1 (2011-09)
EN301 489-17 V2.2.1 (2012-09)
EN62311:2008
1999/5/EC
Paul Prohodski
7 July 2014
1084/TF, Boston, MA, USA
EN300 328 v1.7.1:2006-10
Director, Hardware Engineering/
Director, Ingeniería de apoyo
Regulatory Notices for ADSL Modem/Router with Wireless-N
(Regulatory Notices also apply to ADSL Splitter Model TD-1301)
CE Mark Warning
This is a class B product in a domestic environment; this product may cause radio interference, in which case the user
may be required to take adequate measures. This device complies with EU 1999/5/EC.
Note: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to
this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
U.S. FCC Part 68 /TIA-968-A Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a
label on the back which contains among other information a product identifier in the format US:BDNDL01B1108. If
requested, this number must be provided to the telephone company.
This equipment uses the following standard jack types for network connection: RJ11C.
This equipment contains an FCC compliant modular jack. It is designed to be connected to the telephone network or
premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules.
The Ringer Equivalence Number, or REN, is used to determine the number of devices which may be connected to the
telephone line. An excessive REN may cause the equipment to not ring in response to an incoming call. In most areas,
the sum of the RENs of all equipment on a line should not exceed five (5.0).
In the unlikely event that this equipment causes harm to the telephone network, the telephone company can temporarily
disconnect your service. The telephone company will try to warn you in advance of any such disconnection, but if
advance notice isn't practical, it may disconnect the service first and notify you as soon as possible afterwards. In the
event such a disconnection is deemed necessary, you will be advised of your right to file a complaint with the FCC.
From time to time, the telephone company may make changes in its facilities, equipment, or operations which could
affect the operation of this equipment. If this occurs, the telephone company is required to provide you with advance
notice so you can make the modifications necessary to obtain uninterrupted service.
There are no user serviceable components within this equipment. See Warranty flyer for repair or warranty information.
It shall be unlawful for any person within the United States to use a computer or other electronic device to send any
message via a telephone facsimile unless such message clearly contains, in a margin at the top or bottom of each
transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the
business, other entity, or individual sending the message and the telephone number of the sending machine or of such
business, other entity, or individual. The telephone number provided may not be a 900 number or any other number for
which charges exceed local or long distance transmission charges. Telephone facsimile machines manufactured on and
after December 20, 1992, must clearly mark such identifying information on each transmitted message. Facsimile
modem boards manufactured on and after December 13, 1995, must comply with the requirements of this section.
This equipment cannot be used on public coin phone service provided by the telephone company.
If trouble is experienced with this equipment, for repair or warranty information, please contact: Zoom Telephonics, Inc.
207 South Street, Boston, MA 02111, USA, (617) 753-0961 If the equipment is causing harm to the telephone
network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to Party Line Service is subject to state tariffs. Contact your state public utility commission, public service
commission, or corporation commission for more information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late evenings.
Appendix E: Regulatory Information
U.S. FCC Part 15 Emissions Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this
equipment.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
Note: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to
this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Industry Canada Emissions Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
RSS-GEN, Sec. 7.1.3 – (licence-exempt radio apparatus)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de
licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de
brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d’en compromettre le fonctionnement.
IMPORTANT NOTE: (For mobile device use)
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.
NOTE IMPORTANTE: (Pour l'utilisation de dispositifs mobiles)
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non
contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de
rayonnement et votre corps.
Industry Canada CS03 Statement
Notice: The Industry Canada label identifies certified equipment. This certification means that the equipment meets
telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the
user's satisfaction.
Before installing the equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of concern. The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines
and internal metallic water pipe system, if present, are connected together. This precaution may be particularly
important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
''NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was
performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It
does not imply that Industry Canada approved the equipment.”
« AVIS : Le présent matériel est conforme aux spécifications techniques d’Industrie Canada applicables au matériel
terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro
d'enregistrement, signifie que l’enregistrement s’est effectué conformément à une déclaration de conformité et indique
que les spécifications techniques d'Industrie Canada ont été respectées. Il n’implique pas qu’Industrie Canada a
approuvé le matériel. »
Appendix E: Regulatory Information
European Declaration of Conformity
The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999/5/EC (R&TTE
Directive) via the following. This product is CE Marked.
Directive
Standard
Test Report
73/23/EEC-Low Voltage
EN60950-1:2006+A11:2009+A1:2010+A12:2011
,
Electrical safety
89/336/EEC-EMC
EN301 489-1 V1.9.1 (2011-09)
EMC-immunity
EN301 489-17 V2.2.1 (2012-09)
EMC-emissions
EN62311:2008
Electrostatic Discharge Statement
The unit may require resetting after a severe electrostatic discharge event.
Note: If you do not use the supplied phone cord, use an equivalent of minimum AWG 26 line cord.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified Telecommunication
Line Cord
Europe – EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods
have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive
1999/5/EC:
-
EN 60950-1: 2006 + A11:2009+A1:2010+A12:2011
Safety of Information Technology Equipment
-
EN62311:2008
Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic
fields
-
EN 300 328 V1.7.1: (2006-10)
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data
transmission equipment operating in the 2,4 GHz ISM band and using spread spectrum modulation techniques;
Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive
EN 301 489-1 V1.9.1: (2011-09)
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard
for radio equipment and services; Part 1: Common technical requirements
EN 301 489-17 V2.2.1 (2012-09)
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard
for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems and 5
GHz high performance RLAN equipment
This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and
EFTA countries, except in France and Italy where restrictive use applies.
In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use
the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network
services.
This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be
limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should
contact the national spectrum authority in France.
Česky
[Czech]
Zoom Telephonics, Inc. tímto prohlašuje, že tento Zoom ADSL Modem/Router w/ Wireless-N je
ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk
[Danish]
Undertegnede Zoom Telephonics, Inc. erklærer herved, at følgende udstyr Zoom ADSL
Modem/Router w/ Wireless-N overholder de væsentlige krav og øvrige relevante krav i direktiv
1999/5/EF.
Deutsch
[German]
Hiermit erklärt Zoom Telephonics, Inc., dass sich das Gerät Zoom ADSL Modem/Router w/
Wireless-N in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen
einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet.
Eesti
[Estonian]
Käesolevaga kinnitab Zoom Telephonics, Inc. seadme Zoom ADSL Modem/Router w/ WirelessN vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele
asjakohastele sätetele.
English
Hereby, Zoom Telephonics, Inc., declares that this Zoom ADSL Modem/Router w/ Wireless-N is
in compliance with the essential requirements and other relevant provisions of Directive
1999/5/EC.
Español
[Spanish]
Por medio de la presente Zoom Telephonics, Inc. declara que el Zoom ADSL Modem/Router w/
Wireless-N cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables
o exigibles de la Directiva 1999/5/CE.
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Zoom Telephonics, Inc. ∆ΗΛΩΝΕΙ ΟΤΙ Zoom ADSL Modem/Router w/
Wireless-N ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩ∆ΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ
ΣΧΕΤΙΚΕΣ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ.
Français
[French]
Par la présente Zoom Telephonics, Inc. déclare que l’appareil Zoom ADSL Modem/Router w/
Wireless-N est conforme aux exigences essentielles et aux autres dispositions pertinentes de la
directive 1999/5/CE.
Italiano
[Italian]
Con la presente Zoom Telephonics, Inc. dichiara che questo Zoom ADSL Modem/Router w/
Wireless-N è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla
direttiva 1999/5/CE.
Latviski
[Latvian]
Ar šo Zoom Telephonics, Inc. deklarē, ka Zoom ADSL Modem/Router w/ Wireless-N atbilst
Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių
[Lithuanian]
Šiuo Zoom Telephonics, Inc. deklaruoja, kad šis Zoom ADSL Modem/Router w/ Wireless-N
atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Nederlands
[Dutch]
Hierbij verklaart Zoom Telephonics, Inc. dat het toestel Zoom ADSL Modem/Router w/
Wireless-N in overeenstemming is met de essentiële eisen en de andere relevante bepalingen
van richtlijn 1999/5/EG.
Malti
[Maltese]
Hawnhekk, Zoom ADSL Modem/Router w/ Wireless-N, jiddikjara li dan Zoom Telephonics, Inc.
jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva
1999/5/EC.
Magyar
[Hungarian]
Polski
[Polish]
Português
[Portuguese]
Slovensko
[Slovenian]
Slovensky
Alulírott, Zoom Telephonics, Inc. nyilatkozom, hogy a Zoom ADSL Modem/Router w/ WirelessN megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb
elõírásainak.
Niniejszym Zoom Telephonics, Inc. oświadcza, że Zoom ADSL Modem/Router w/ Wireless-N
jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami
Dyrektywy 1999/5/EC.
Zoom Telephonics, Inc. declara que este Zoom ADSL Modem/Router w/ Wireless-N está
conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE.
Zoom Telephonics, Inc. izjavlja, da je ta Zoom ADSL Modem/Router w/ Wireless-N v skladu z
bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
Zoom Telephonics, Inc. týmto vyhlasuje, že Zoom ADSL Modem/Router w/ Wireless-N spĺňa
Appendix E: Regulatory Information
[Slovak]
Suomi
[Finnish]
Svenska
[Swedish]
základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES.
Zoom Telephonics, Inc. vakuuttaa täten että Zoom ADSL Modem/Router w/ Wireless-N
tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin
muiden ehtojen mukainen.
Härmed intygar Zoom Telephonics, Inc. att denna Zoom ADSL Modem/Router w/ Wireless-N
står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser
som framgår av direktiv 1999/5/EG.
Compliance Model Identification
Model name
Product name
Zoom ADSL Modem/Router SERIES 1108 MODEL 5792XY
w/ Wireless-N
WHERE X=A,B,C,D,E,F OR
NOTHING AND Y=G,H,J,K,L,M OR
NOTHING
IC ,ICES-003,CS- Zoom ADSL Modem/Router Series 1108 Model 5792
w/ Wireless-N
03
Zoom ADSL Modem/Router Series 1108
CE0678!
w/ Wireless-N
FCC Part 68 ID
BDNDL01B1108
FCC 15C,FCC
15B,FCC 68
FCC ID
V7TD151
IC ID
4300-B
1535A-1108
27710
©2014
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