TELSTRA T20
TELSTRA T20
3G MOBILE PHONE
USER MANUAL
Copyright © 2014. All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any form or
by any means, electronic or mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications on
print errors or update specifications without prior notice.
1
Version 1.1 June 2014
LET’S GET THIS SHOW ON THE ROAD
You must be excited about your brand new Telstra T20. You’ll soon be
chatting, texting and sharing photos on the go.
This guide will help you get started as easily and as quickly as possible.
It will also help you get to know your new Telstra T20 and take you
through some of the basics step by step.
So you can get the most out of your phone, set aside some time to
explore and play around to get to know all the features.
Before you get cracking ensure you have an active Telstra Next G® SIM
card.
2
WHAT’S INSIDE
04 Let’s get started
05 Getting connected
10 Getting to know your mobile phone
18 What the symbols mean
20 Basic Functions
30 Managing your Contacts
32 Messaging
45 Bluetooth
47 Updating your handset software
48 Extra Features
53 Join Me PC and MAC connection suite
55 Troubleshooting, Technical and Warranty
64 Extra bits you should know
3
LET’S GET STARTED
YOUR PACKAGE CONTAINS THE FOLLOWING
Charger
Handset
USB Cable
Battery
4
Headset
GETTING CONNECTED
1. REMOVE THE BACK COVER
•
Use the thumb catch on the bottom left corner of the handset to
open the battery cover.
5
2. REMOVE / INSERT THE BATTERY
•
•
•
•
Insert the battery as shown by lining up the gold bit on the battery
with the gold spikes on the handset.
Press the battery down flush into the case.
Line the battery cover up and press gently to close the case.
Press and hold the Red power key to power your device on and off.
6
3. IINSERT YOUR STANDARD SIZED SIM CARD
•
•
This device supports the Standard sized SIM card only. Do not use a
micro SIM or SIM card adaptor.
Remove the battery and insert the SIM card with the gold contacts
facing down and the slanted edge on the top right as shown:
7
4. CHARGING YOUR BATTERY
•
Your battery comes partially charged. When you need to charge it:
1.
2.
•
•
Plug the micro USB cable in to the handset
Plug the other end of the cable into the:
•
AC adapter and plug the adapter into an electrical outlet
•
USB port on your computer
The plug and socket are shaped so they will only fit together one
way.
A sound is played when the charger or USB cable is
inserted into the handset.
8
Important Notes:
Only use the AC charger and USB lead supplied.
Insert the charger lead carefully.
Check the plug and socket are aligned correctly.
Do NOT use excessive force which may damage the USB port.
Be careful to avoid tripping on the lead whilst it is plugged in.
Physical damage to the USB port is NOT covered by warranty.
Normal charge time is 3-4 hours.
Do not leave on charge for more than 24hrs.
To maximise battery life limit multimedia functions.
Charge the battery between 0°C~45°C. Charge the battery
promptly when flat.
With poor network conditions (less than 2 bars) battery life is
reduced.
When not using the phone for long periods remove the battery.
9
GET TO KNOW YOUR MOBILE PHONE
Display
Earpiece
Arrow Keys, OK Key
Use the Arrow Keys
to navigate & access
shortcuts. OK key to
confirm.
Left & Right Soft
Keys Performs the
function shown on
the display
Power / End Key
Hold down to
power On or Off.
Press to end a call.
C Key
Step back in menus.
Clear text
Microphone
Call Key
Dial a number,
answer a call, show
Call History
Loudspeaker key
* Key
Access text symbols.
Insert a Pause or Wait command.
10
# Key
Switch to Meeting Mode
Change text modes
GET TO KNOW YOUR MOBILE PHONE
11
NAVIGATING THE MENU
The Main Menu is a grid of icons to access key features on the phone.
• From the Home Screen press the centre button to access the Main
Menu.
• Use the Arrow Keys to move up, down, right or left and press the
centre button to select.
• Alternatively press the corresponding number key as shown on the
grid below. Eg Menu > 2 = Contacts
List View:
Handy Hint:
Use the left and right soft keys to select the functions at the bottom
of the display. By default the menu structure is a grid. You can
change this by pressing list on the left soft key.
12
SHORTCUTS
•
From the Home screen press the arrow keys to launch the default
shortcuts:
My Place
Spare
Spare
Contacts
Handy Tips:
The shortcuts marked Spare can be assigned to your own
preferences.
To change default shortcuts or to set your own shortcuts for the left
and right keys go to: Menu > Settings > Phone > Shortcut keys.
13
MENU QUICK REFERENCE GUIDE
When navigating through the phone the menus are set out in tabs
across the top of the screen.
14
MENU QUICK REFERENCE GUIDE
15
MENU QUICK REFERENCE GUIDE
Handy Hint:
To scroll through the top tabs use right and left arrow keys.
16
WHAT THE SYMBOLS MEAN
Indicator
Description
Power Key - Hold down to power your phone on and off.
Press to End a Call.
Press to Exit a menu and return to the idle screen
Call Key - After entering a number press to make the call
Press to access the call logs
Press twice for last number redial.
Press the centre button (OK) to access the Main Menu and confirm menu selections
Clear Key, Delete - Press to remove the last entered text
Back
Press to go to the previous screen
Volume
Press the up and down navigation keys
17
WHAT THE SYMBOLS MEAN
Indicator
Description
3G Signal Strength
GSM Signal Strength
EDGE Signal Strength
Flight mode is active. Network features are turned off.
Battery Level Indicator
New SMS Message
Message Memory is Full
New MMS Message
New E-mail
Data channel is available
Data channel is active
18
WHAT THE SYMBOLS MEAN
Indicator
Description
Headset Mode
Alarm is set
Missed Call
Silent Mode
Meeting mode (Silent with vibrate enabled)
Vibrate mode enabled
Call Forward is Active
Roaming, different rates apply, please check with your service provider
High Speed data access
New WAP Push Message
TTY mode for connection to Cellular Teletype Machines (CTM)
19
BASIC FUNCTIONS
HOW TO SET THE TIME AND DATE
When you first turn on your mobile the time and date is set
automatically from the network.
It takes a few seconds to update when the phone is first switched on.
Handy Hint:
Select Menu > Settings > Phone > Time and Date to change to 12 or 24 hr
format or to switch off automatic update to manually set the time &
date.
20
HOW TO CHANGE THE RINGTONE
When you first turn on your mobile, the ringtone is set to a default
ringtone, with default settings.
To personalise your ringtone follow these few simple steps:
•
•
•
Select Menu > Sound profiles
Use up and down arrow keys to scroll through to the profile you
would like to change
Press left soft key to Edit the highlighted profile
From here you have the ability to change your default ringtone for this
profile, along with, video call tone, change the default volume, message
tone, keypad sounds.
Example: Voicecall Ringtone > Audios > Ringtone, then select from the
available tones.
Important Note:
Don’t forget to press the centre button to activate the change
21
HOW TO SET FLIGHT MODE
Flight mode is a feature that allows you to have your phone on but not
have any radio coverage.
Flight mode allows you to access other phone features such as listen to
music or play games that you may have loaded when you are on an
aeroplane.
To activate this feature:
•
•
Select Menu > Settings > Phone > Flight Mode
Click the centre key to change to on or off
Important Note:
When flight mode is activated the 3G icon will change to an
aeroplane
22
HOW TO ADJUST RINGTONE VOLUME
As part of the ringtone functionality you have the ability to change the
default volume for any of the profiles
•
•
•
•
•
•
Select Menu > Sound profiles
Press left soft key to Edit highlighted profile
Scroll down to option 3 for Ring volume
Press centre key to modify
Scroll up and down to select volume level
Press centre key to activate the change
Handy Hint:
From the idle screen you can switch the phone to meeting mode by
holding down the # key. A speaker symbol with an x next to it
will appear in the top of the display. The phone is now silent with the
vibrate function on.
To switch meeting mode off hold down # key until symbol clears.
23
HOW TO MAKE A VOICE CALL
There are 4 key ways you can make a call on your phone:
1. Enter the number on the keypad, if you know the number
2. Select the downward facing arrow key to access the shortcut to
contacts.
3. Go to Menu> Scroll Up one to Contacts> Click Ok
4. Press the
button to access the call log
Whichever way you choose, press the green key
to make the call.
To end the call press the red hang-up key
Handy Hint:
You can use the up and down arrow keys on the navigation key pad
to increase or decrease the volume of the earpiece when in an active
call.
24
HOW TO ANSWER AN INCOMING CALL
There are three ways to answer an incoming call:
•
•
•
•
Press the green key
answer the call
Press OK for Speaker or the loudspeaker button for hands free
mode.
Enable Open Flip to Answer at the following menu location; go to
Menu > Settings > Calls > Open flip to answer > Set to On.
Press the red key
or Reject to end the call.
Handy Hint:
If you would like to silence an incoming call without rejecting it,
press the down arrow on the navigation keypad or the right soft key
for Silence.
25
HOW TO CHANGE THE SCREEN BRIGHTNESS
The default screen brightness is set to the middle setting. This will allow
you to get the maximum possible out of your battery
•
To change this setting Select Menu> Settings > Display> Brightness
Important Note:
Increasing the brightness of the screen will have an
effect on the battery power consumption
26
CALL FEATURE SUMMARY
The table below is a quick summary of call features
Function
Description
Menu Selection
Call Barring
Restrict various categories
of incoming or outgoing
calls.
Forward incoming calls to
another number.
If you are already on the
phone you hear pips to
indicate another incoming
call. Press Options to switch
between the two callers.
Press the Green Call Key to
bring up the Call log
Press again to dial the first
number in the list or scroll
down to the number
Menu > Settings >
Calls> Call barring
Call Divert
Call Waiting
Last number
redial
27
Menu > Settings >
Calls> Call forwarding
Menu > Settings >
Calls> Call waiting
Call Key
Call Key
, then
Missed Calls
Alert
Send my
number
Set Speed Dial
Speakerphone
Speed Dial
Call
Auto Power
on/off
Hear an alert tone at your
specified interval to remind
you of a missed call.
Show or hide your number
when making calls.
Set your Contacts to be
called directly from the idle
screen. Long-press the
number to dial.
Use hands-free or in loud
speaker mode.
Press and hold the
corresponding key on the
number pad to quickly call a
Speed Dial Contact.
Automatically sets the time
for the handset to turn on or
off
28
Menu > Settings >
Phone> Missed calls
alert
Menu > Settings >
Calls> Send my
number
Menu > Contacts >
Select the Contact >
Options > Scroll
down > Set speed dial
During a call (or call
set-up) press OK or
the loudspeaker key
From the idle screen
press and hold a
number key.
Menu > Settings >
Phone > Auto power
on/off
Volume
Software
Update
Insert a Pause
or Wait
character
while dialling
Use the Up and Down arrow
keys to adjust the volume
during a call
Manually check if there are
software updates available
‘P’ inserts a 3 seconds delay.
‘W’ waits indefinitely until
you enter the next character.
Used to dial internal
extension numbers or for
phone banking type
applications.
29
During a call press
the Up arrow / Down
arrows.
Menu> Settings>
Software Update
When dialling
manually press the *
key three times for a
Pause or four times
for a Wait. ‘P’ and ‘W’
can also be saved in
Contact numbers.
MANAGING YOUR CONTACTS
There are some numbers that you may want to call again and again so it
makes sense to add these to your Contacts.
You can then access these numbers quickly and easily and add special
features such as Speed Dialling, a dedicated Ringtone or a Photo.
Function
Description
Menu Selection
Add a Contact
from a
received call
Access the Call log and
create a new Contact
from an incoming call
record
Go to your Inbox and
select the required
SMS.
Press the Call Key
Add a Contact
from an SMS
30
Select the call record >
Press Options > Save.
Go to Menu >
Messages > Inbox >
OK to view the SMS >
Options > Use
highlighted object >
New contact.
Copy
Contacts from
a SIM card
Copy Contacts from the
SIM into the handset.
Delete a
Contact
Select the Contact then
press Options
Enter a new
Contact
Save a number you
have just dialled as to a
contact
Search Contacts to find
a particular person.
Search your
Contacts
Set a Contact
image
For contacts stored on
the handset memory,
you can add a photo or
unique ringtone.
31
Menu > Contacts >
Options > Advanced>
(U)SIM Management>
Copy contacts from
(U)SIM > Mark Copy
all > Done
Menu > Contacts >
Options > Delete
contact
Number Entry >
Options > Save >
Follow the prompts
Menu > Contacts >
Scroll down or press
a letter key to search
Menu > Contacts >
Select the Contact
(stored on the
handset) > Ok >
Edit >Choose A Photo >
edit, select, set & Save
MESSAGING
You can stay connected by using your mobile to send messages,
multimedia messages and emails to your family and friends.
Important Note:
If your text message exceeds 160 characters you will
be charged for multiple text messages.
Letters, symbols and spaces count as characters.
HOW TO CREATE A TEXT MESSAGE (SMS)
•
•
Press the Left Soft Key as the shortcut for Messages (SMS) or select
Menu > Messages > Create Message
Follow the tips below to add Contact(s), and to send your message.
32
HOW TO ADD A CONTACT TO A TEXT MESSAGE (SMS)
•
•
•
•
•
Press the Left Soft Key as the shortcut for Messages (SMS) or select
Menu > Messages > Create Message
Enter the phone number directly or press OK key to select a contact
manually from your Contacts or Call History list
Scroll to the chosen contact(s) and press Mark
At this point you can select multiple contacts by scrolling through
your list and pressing Mark
Press Done once all your contacts have been added
HOW TO ADD TEXT TO YOUR SMS
Once you have added your contacts you are ready to add text and send
your message.
•
•
•
From the contacts field, press the Down Arrow once to move the
cursor into the text field
Type the message using the letter keys on the keypad (see next
heading)
Press OK to send or Back to save to Drafts and send later.
33
Handy Hint:
Use the # key to select between predictive text and standard typing
modes. Select En for English Predictive Text.
In Multi-tap modes (abc/ABC) if the next letter is on the same key, wait
until the cursor appears or press the Right arrow.
Important Note:
By default the input text is set to Abc
To change this press # to select your desired input
method.
Once you have sent your message and exited the
message screen the input method you last used will
become your new default.
34
HOW TO TYPE USING THE KEYPAD (abc, Abc & ABC modes)
•
•
•
•
•
•
•
•
The letters of the alphabet are arranged on the keys from 2-9
Whenever you are in text entry mode, to enter a name, send a
message or write a note, the handset will automatically change to
letter mode
The letters written on the number keys are entered depending on
how many times you press the key. This is called multi-tap mode.
For example, to write the name John, you press
o the 5 key once for J,
o then press the 6 key three times for O,
o press the 4 key twice for H and
o then the 6 key twice for N
To insert a space press the 0 key
If you have made a mistake and want to delete letters press the C
key
Press the 1 key for common punctuation marks
Press the * key for special characters
Long press the key to enter the corresponding number.
35
HOW TO USE PREDICTIVE TEXT (En mode)
Predictive text allows words to be entered more efficiently using a
single key press for each letter, as opposed to multiple key presses in
abc text mode.
To change from multi-tap to predictive text press # to view the entry
options, then select En. This will activate English predictive text
Predictive text uses a built-in dictionary to match possible words
against your key presses and reduce the number of key presses
required for text entry.
Handy Hint:
In predictive text mode, when a word is underlined press the # key to
raise the case. Eg. dave > Dave.
You may find that there are multiple valid words that can use the
same key press. If this is the case a dropdown list will appear,
simply use the Arrow Keys to choose from available words to the one
that you want and press OK to confirm
36
HOW TO ADD WORDS TO THE BUILT IN DICTIONARY (MY WORDS)
You can also add your own words to the predictive text dictionary to do
this:
•
•
•
Start typing your word
A box with Spell word? will appear, choose Spell Word by selecting
OK
Type the word that you wish to add and click on save
Your new word has been added to My words, you can check this by going
to Options> My words
Important Note:
€
\│
Each time one of these symbols is used 2
[]{}
standard SMS characters are transmitted.
…
This symbol is not part of the standard SMS
character set. Each time one of these symbols is
used the entire message is converted to
Unicode. The maximum number of Unicode
characters per SMS is 70.
37
HOW TO VIEW A RECEIVED TEXT MESSAGE
The envelope icon
on the information bar indicates a new SMS
message has been received
•
•
•
Along with this, depending on the current profile setting, a
message alert tone and vibrate activate will be heard
The display of the phone will also show that a new message has
been received
To view, press centre key to view message
Handy Hint:
The envelope icon will clear once all unread messages have been
viewed.
To see all messages select Menu > Messages > Inbox. Press OK to
View.
To delete messages press left soft key for Options > Delete> Yes
38
HOW TO SEND A MULTIMEDIA MESSAGE (MMS)
Sending a MMS is similar to a text message. The main difference is
adding media. This can be done by selecting Options > Insert > Choose
Media > OK.
Use a Multimedia Messages to send attachments such as pictures,
music or video files. You can also send an MMS directly to an email
address, this could be handy to share your photos for example.
•
•
•
•
•
•
•
Select Menu > Messages > Create Message
Enter the phone number, or press centre key for Contacts
Press the down arrow to enter the main message body
From the text area press Options to Insert an Image, Audio or Video
Browse the folders to select the required file. Press OK
When finished press OK to Send
Each ‘page’ can only contain one image, one audio, or one video file.
Handy Hint:
To add more than one file select Options to add a new page
39
HOW TO RECEIVE A MULTIMEDIA MESSAGE (MMS)
When a new MMS has arrived you will see an envelope
information bar
•
•
•
•
on the
When receiving an MMS you get a standard message alert. Press OK
key to View
Press Retrieve to download the message attachment
When the attachment has downloaded if you would like to save the
attachment press the Left Soft Key for Options
Choose Use Item to Save the file into File Manager
Important Note:
There are network dependencies that may affect being able to
download the MMS.
If you find you are not able to download the MMS at that point in
time, retry later
Confirm MMS is enabled and active on your account
40
WAP PUSH MESSAGES
A WAP (wireless application protocol) push message is a formatted SMS
that displays a message to the user, giving the option of connecting
directly to a website using the browser.
WAP Push Messages are indicated by the
•
•
icon on the main display.
Use the Browser to view Push Messages.
Set to Reject to disable Push Messages.
To disable Push Messages
•
Go to Menu > Messages > Settings > MMS Settings > Push Message
– Accept or Reject
41
HOW TO CREATE A NEW EMAIL MAILBOX
Sending an email is similar to a text message. The main difference is
you are able to send a longer message.
Your handset has been set up with some common service providers
details, you just need to add your email account to be up and running in
no time.
•
•
•
•
•
Select Menu > Messages > Press the right arrow key to tab to Email >
On first use press OK to Add a new email account.
Scroll down to your email provider then Click OK to select.
You will now be in the Mailbox setting
Complete the required fields to add your account
Select Menu > Messages > Email > Settings > Mailbox Settings >
Options > New to add a new Mailbox or to set up alternate email
providers.
Important Note:
You may need additional information from your Internet Service
Provider (ISP) if registering an email provided by your ISP or other
email service provider that is not in the list.
42
HOW TO SEND AN EMAIL
•
•
•
•
•
•
•
•
•
Menu > Messages > Scroll across to Email > New Email
Enter the email address e.g. [email protected] Press centre
key to input address from contacts
Press the down arrow to access the Copy To Field
Press the down arrow to access the Subject Field
Press the down arrow to enter the Text Field
Press left soft key > Options to Insert attachments if required
Browse to the appropriate folder to add the attachment
When you are finished press the centre key to select Ok to Send.
Press the right soft key to go back to the previous screen at any time.
43
HOW TO RECEIVE AN EMAIL
•
•
Menu > Messages > arrow right to Email > Inbox > Retrieve
New Email messages are delivered to the handset
HOW TO SET UP AUTOMATIC RETRIEVAL
•
•
Menu > Messages > Email > Settings > Automatic Retrieval
Set your required time interval to check the server for new Email
messages.
WHAT ARE USER FOLDERS?
User folders can be used to file your incoming SMS, MMS and Email
messages
•
•
•
Menu > Messages > User folders or
Menu > Messages > Email > User folders
Rename your folders if required eg Work, Personal etc.
44
CONNECTING USING BLUETOOTH
Bluetooth is a wireless technology to connect your mobile handset to
other devices without using cables. Bluetooth can be used to transfer
voice calls to a wireless headset or car kit, or to transfer pictures and
other files to a computer. Both devices need to successfully pair to
enable these features. Usually the pairing process involves entering a
PIN on the handset to authorise the connection.
Example to Pair with a Bluetooth wireless headset
1. The headset first needs to be set into Pairing mode. You need to
consult your Bluetooth headset instructions to determine this step.
2. On your handset go to Menu > Tools > Bluetooth > Press OK to switch
Bluetooth On.
3. In the same Bluetooth menu go to My Devices > Search to see
available devices nearby.
4. Select the device to connect to. Press OK to start Pairing.
5. Enter the PIN number (consult your other device, usually 0000 or
1234).
6. Select Automatic to always Connect to this device when in range.
7. Press the Left Soft Key to Pair.
8. The devices will be connected together and now an incoming call will
ring and forward to the Bluetooth headset.
45
BLUETOOTH FILE TRANSFER
Example to Pair with another handset
1. Switch on Pairing mode or make both devices visible.
2. On your handset go to Menu > Tools > Bluetooth > Press OK to switch
Bluetooth On.
3. In the same Bluetooth menu go to My Devices > Search to see
available devices nearby.
4. Select the device to connect to. Press OK to start Pairing.
5. Enter the PIN number (consult your other device, usually 0000 or
1234).
6. Select Automatic to always Connect to this device when in range.
7. Press the Left Soft Key to Pair.
8. You can also pair from the other device by following similar
instructions on the other handset. Once both devices are paired you can
use Tools > File Manager > (Select the file) > Options > Send > Via
Bluetooth to transfer the file to the other device. This can be used to
transfer photos and other files to your home computer, another handset
or to a photo printing kiosk where supported.
46
UPDATING YOUR HANDSET SOFTWARE
Your handset can check and receive automatic software updates.
THERE ARE TWO WAYS THIS CAN HAPPEN:
1.
2.
•
•
•
Automatically – the handset will notify you an update is
available. Follow the steps to complete the upgrade.
Manually by you – go to Menu > Settings > Software Update to
check if any updates are available.
Software updates require an active data connection and charges will
apply for downloaded data content. Contact Telstra to verify charges
for this service.
Software updates do not delete any of your handset content, eg
Contacts, SMS, MMS, photos, music etc.
Software updates are set to check automatically every 2 weeks. If
you wish to disable this service please switch off Automatic Updates
from the Settings> Software Update > Auto Software update menu.
47
EXTRA FEATURES
Function
Description
Menu Selection
Alarms
Set and edit Alarms
Back Function
Go back one screen
Backlighting
Set the backlighting
duration
Use to Connect to
other devices
Menu > Tools > Alarm > Edit
When the function is
available to go back one
screen, it will appear at the
right soft key
Menu > Settings >
Display>Backlight duration
Menu > Tools > Bluetooth.
See the Bluetooth section
above.
Menu > Settings > Display >
Brightness
Bluetooth
Brightness
Calculator
Calendar
Change the display
brightness
Apply basic maths
calculations
View and set
calendar events
48
Menu > Tools > Calculator
Menu > Tools > Calendar
Call log
Camera
Conversion
View all your
incoming and
outgoing calls
history
Use the Camera
Menu > Call Log or
Shortcut:
Press the Call Key
Menu >
Media&Entertainment >
Camera
TIP: Use Join Me to transfer
photos from your phone to
the computer.
Access the Currency
and other unit
Converter functions
Press the C key to
clear text
View and manage
your files
Menu > Tools > Converter
Games &
Access Games &
Menu > Media&Entertainment
Apps
Apps
> Games & Apps
Greeting
Displayed during
start up
Menu > Settings > Display >
Greeting
Delete Text
File Manager
49
C key for delete, in any text
mode.
Menu > Tools > File Manager
Keypad Light
Keypad
Sounds
Lock Code
Meeting Mode
Message Tone
My Audio
Owner name
PIN Code
Set the Keypad
Backlighting
Select the keypad
tones or spoken
Switch on the
Handset Lock code
to protect the
Handset.
The default code is
0000
Quickly engage
Meeting mode
Change the incoming
message tone
Play your audio files
Displayed on the idle
screen
Set your start up PIN
code (This protects
the SIM card only)
50
Menu > Settings > Display >
Keyboard light
Menu > Sound profiles >
Edit > Keypad sounds
Menu > Settings > Security >
Change security codes >
Handset code
Long Press the # Key
(Default setting silences the
ringtone and enables vibrate)
Menu > Sound profiles >
Edit > Message tone
Menu > Media&Entertainment
> Music > All music
Menu > Settings > Display >
Owner name
Menu > Settings > Security >
Activate security codes > PIN
code
Profiles
Restore
Defaults
Ringtone
Shortcut Keys
Silent mode
Speakerphone
Stopwatch
TTY
Group handset
behaviours for
ringing, vibrate etc.
Restore your phone
to factory default
settings
Change the incoming
ring
Customise the four
arrow keys to your
preferred features
Silence the incoming
ring and all other
sounds
Use hands-free or
loud speaker mode.
Activate the
Stopwatch timer
Cellular Text Modem
used to connect to a
TTY device.
51
Menu >Sound profiles > Edit
Menu > Settings > Phone >
Master Reset > 0000
Menu > Sound profiles >
Edit > Voicecall ringtone
Menu > Settings > Phone >
Shortcut keys > OK
Menu > Sound profiles >
Silent
During a call (or call set-up)
press the OK key for Speaker
Menu > Tools > Stopwatch
Menu > Settings > Phone >
TTY setting
Vibrate Mode
Video Camera
Switch on vibrate
mode
Use the Video
Camera
View Pictures
View your photos
View Videos
View your videos
Voice
Recorder
Record voice memos
Wallpaper
Set your background
image
Access the World
Time function
World Time
52
Menu > Sound profiles >
Edit > Ringing type
Menu >
Media&Entertainment >
Video camera
Menu >
Media&Entertainment >
Picture > All Pictures
Menu >
Media&Entertainment >
Video > All Videos
Menu >
Media&Entertainment >
Audio record
Menu >Settings > Display >
Wallpaper
Menu > Tools > World Time
JOIN ME PC AND MAC
CONNECTION SUITE
Join Me is used to connect your phone to a computer. Once installed
Join Me is used to manage contacts, messages and calendar functions
and to transfer music and picture files to and from your computer.
See the Join Me Help function inside the software to find out how to
perform these tasks.
Important Note:
Please download and install the Join Me client from zte.com.au
before connecting your phone.
•
•
•
•
•
The software is only compatible with Windows 7, Vista, XP and MAC
OS 10.5,10.6, 10.7
The software may not run in all environments, or in conjunction with
other software, eg modem connection manager software.
Multi-boot systems are not supported.
The software should be installed and run with the Administrator
login.
Please read the Join Me Help file from within the application, or see
53
•
•
•
•
•
•
our web site FAQ’s at zte.com.au for more support.
Records that contain multiple day repeated events are not
supported by the handset or by Join Me when importing from
Outlook. Set single day repeats to ensure correct import.
A maximum of 500 calendar events are supported on the handset
and Join Me.
Calendar functions can only be synchronised from the day view or
list all tabs in Join Me.
Contacts stored on your computer can be imported using the Import
from Outlook function or using CSV file import.
When importing email addresses from Outlook choose Allow Access
when prompted.
Press the Connect button on the first screen to connect your device.
54
TROUBLESHOOTING, TECHNICAL AND
WARRANTY INFORMATION
TROUBLESHOOTING AND FAQ’S
Please check the manual thoroughly before contacting Telstra.
Symptom
Solution
How do I check the
software version?
How do I reset to
factory defaults?
How do I check the
SMS service centre
number?
How do I configure
the MMS Settings?
How do I configure
Email settings?
How do I copy
Contacts to or from
my SIM card?
Enter *983*32# on the dial pad.
Menu > Settings > Phone > Master Reset > 0000
Menu > Messages > Settings >Text Msg Settings
Menu > Messages > Settings > Mul.Msg Settings
Menu > Messages > Tab right for Email >
Settings > Mailbox Settings > Options > New
Menu > Contacts > Options > Advanced > USIM
Management >
55
Symptom
Solution
How do I select
Network mode?
How do I manually
select a carrier?
How do I enable
USB tethering?
Menu > Settings > Connections > Network
settings > Preferred mode
Menu > Settings > Connections > Network
settings > Preferred selection > Manual
Menu > Settings > Connections > USB mode > PC
Suite mode.
Menu > Settings > Connections > Access point
settings > View the available or press Options >
Add to create a new APN. After creating a new
APN, link to it from the Profile Connect menu.
Menu > Settings > Phone > Flight mode
How do I configure
APN’s
How do I enable
Flight Mode?
How do I clear my
Browser?
How do I check Call
forwarding etc
How do I check for
Software Updates?
How do I get more
technical support?
Menu > Browser > Settings > Clear cache, Clear
cookies
Menu > Settings > Calls > Call forwarding, Call
barring
Menu > Settings > Software Update
Visit zte.com.au or call 1300 789 475 during
office house AEST.
56
Symptom
No incoming ring
or alarm tone
(No) keytones
when pressing
keys
How do I extend
the incoming ring
time?
How do I change
the Ringtone?
A phone number
cannot be dialled
MMS messages
cannot be sent or
received.
Solution
Check the ring tone and ring volume settings
under Sound Profiles.
Check the handset is not muted (Long press the
# key)
Check the key tone settings in the current
profile.
Menu > Settings > Sound Profiles > Edit.
Menu > Settings > Calls > Call forwarding > When
no reply > Activate > Set delay time to your
needs. A blank forwarding number forwards to
your Voicemail service.
Edit the current profile and select a new tune
from the Audios directory.
Check for network coverage.
Check whether any call restrictions are set.
Menu > Settings > Calls > Call barring.
Your phone may not be setup with correct
network settings, contact Telstra to setup. This
type of content may be restricted by your
service.
57
Symptom
How do I change to
Predictive Text?
I cannot connect to
Join Me
My phone is slow
to respond,
handset storage
problems
The battery
discharges quickly
The handset
switches on by
itself.
Solution
Press the # key to bring up the available text
formats, select En for English predictive text.
The handset remembers your last setting.
Check:
Menu > Settings > Connections > USB Mode.
Uninstall and re-install the software from the
website and see FAQ’s at zte.com.au
Power cycle your phone to refresh the memory.
Delete old SMS messages and other content.
Restore default settings:
Menu > Settings > Phone > Master Reset > 0000
Possible network coverage issue. Check the
signal level. With only 1 or 2 bars, the battery has
to work harder to maintain network contact. Limit
multi-media to save power. The battery may be
worn out.
An alarm or calendar event switches the
handset on automatically.
58
Symptom
I cannot charge the
phone
How do I write an
SMS?
The handset
switches off after
charging.
Web pages are not
displayed clearly
Solution
Confirm the charger is properly inserted.
Remove the battery, clean the contacts and
check it is inserted correctly. The battery may
be worn out.
Tip: Charge the phone using the supplied USB
cable.
Menu > Messages > Create message
From the phone number field press the down
arrow to move into the text area. Use predictive
text or abc mode to type words using the keypad
The handset is charging in the off state. Press
and hold the Red key to switch the handset ON.
Menu >Browser > Settings > Advanced
Settings > SmartFit Mode = On
59
ERROR MESSAGES
Message
No (U)SIM detected
Enter PIN code
Enter PUK code
Enter handset lock
code
File does not exist
or is in the wrong
format
Insufficient
Memory
Cannot Connect to
Join Me
Solution
Check a valid (U)SIM card is inserted
See Getting Started
Enter the correct PIN code supplied by your
service provider
Contact Telstra to get the PUK code
The default handset lock code is 0000
Check the file type is supported by the handset.
On your PC or MAC, make sure the file is closed.
Re-send the file using Join Me
Handset memory is full. Delete unwanted files,
messages, emails & videos to create more user
space.
Check PC Device Manager and make sure the
drivers are installed correctly. Re-Install the
drivers manually.
60
TECHNICAL SPECIFICATIONS
Network
Compatibility
Dimensions L×W×H
3G UMTS 850, 2100 MHz
2G GSM 900, 1800 MHz
Approx 94mm x 48mm x 18mm
Weight
Features
Approx 70g (Including standard battery)
MP4 video, MP3 audio, 0.3MPixel rear camera,
USB, MIDP 2.0 JAVA, 2.0” 65K colour TFT display
with 176 x 220 pixels, MMS, Email, Calendar,
Speakerphone, Voice Recorder, Bluetooth, CTM
TTY mode, approx 20MB user memory.
900mA hours, Lithium ion (Li-ion)
Up to 250 hours
Battery
Standby time*
Talk time*
Up to 240 minutes talk time.
Video call >70 minutes
Charge time
Battery Life
Approximately 3-4 hours
Approximately 400 charge cycles
Supported Files
JPG, BMP, GIF, MP3, WAV, MID, WMA, MMF,
AMR, MP4, 3GP, TXT
61
Important Note:
Talk and idle times are based on ideal network conditions.
The use of applications and local network conditions can reduce
battery life.
SUPPORT INFORMATION
•
•
•
For Warranty Service directions please consult Telstra.
All calls for PIN number enquiries, Network problems, Web Access,
Account and Billing Information, (U)SIM card registration and other
general enquiries should be directed to your Service Provider.
Your device is locked to the Telstra network. Please contact Telstra
to obtain the unlock code and instructions.
62
WARRANTY INFORMATION
The warranty does not apply to defects or errors in the product caused
by:
1.
2.
3.
4.
5.
6.
7.
Normal wear and tear
Misuse including mishandling, physical damage, improper
installation – including battery, and unauthorized disassembly of
the product
Water, exposure to solvents or any other liquid damage
Any unauthorised repair or modification
Power surges, lightning, fire, flood or other natural events
Use of the product with unauthorized third party products such
as generic chargers
Any other cause beyond the range of normal usage for products
The End User shall have no right to reject, return, or receive a refund for
any product under the above-mentioned situations.
Important Note:
Consult the warranty card for full
63information.
EXTRA BITS YOU SHOULD KNOW
SAFETY AND GENERAL INFORMATION
The handset contains delicate electronic circuitry, magnets and battery
systems. Treat it with care and pay attention to the following points:
damaged.
• Handle the handset with care.
• Do not leave the handset or
Do not drop or throw the
battery in direct sunlight or
handset.
near other heat sources where
• Do not immerse in any liquid.
temperatures could exceed
The handset contains a liquid
45°C.
detection sticker and the
• Keep the handset, battery,
warranty will be voided by any
charger and other accessories
liquid damage.
away from children.
• Do not place the handset near
• In the unlikely event of a
computer disks, credit cards,
battery leak avoid contact with
and other magnetic media. The
your eyes or skin. Flush with
information contained on disks
water and consult a doctor.
or cards may be erased or
64
•
•
•
•
•
•
•
•
Observe and obey warning
signs at petrol stations,
airports and hospitals.
The operation of some medical
electronic devices, such as
hearing aids and pacemakers,
may be affected by the
handset.
Take care not to allow metal
objects such as coins or keys to
come into contact with the
battery terminals.
Do not dispose of batteries in a
fire.
Do not throw used batteries
into household rubbish, return
them to a recycling point
Do not connect the handset to
non genuine or 3rd party
chargers.
Only use the supplied charger.
•
•
•
•
•
•
65
Be careful not to pierce the
battery with sharp objects and
do not use damaged batteries.
Do not disassemble or modify
the battery.
Stop using the battery if
abnormal heat, odour,
discolouration, deformation, or
abnormal condition is detected
during use, charge, or storage.
Do not put the battery in your
mouth.
Only use original replacement
batteries.
Do not attempt to dismantle
the handset or any of its
accessories.
Do not place the handset close
to the edge of a table in case it
moves when set on vibrate
mode.
•
•
•
•
•
•
Do not put the handset into a
microwave oven, dryer, or
high-pressure container.
Don’t use the handset
immediately after a sudden
temperature change eg. from
an air conditioned environment
to high temperature and
humidity outside. In such cases
there could be condensing
moisture inside the handset
which can cause internal
damage. Switch off and leave
for 30 minutes before use.
Do not use the handset while
driving or operating other
machinery.
Do not use the handset where
blasting is in progress.
Switch the phone off when
boarding aircraft.
•
•
•
•
•
66
Do not leave the handset at the
bottom of a bag where it may
be damaged by sharp objects.
At high volume, prolonged
listening to audio devices can
cause hearing loss.
Do not leave the handset
discharged or disconnected for
a long time, otherwise your
personal data may be lost.
Remember to make backup
copies of all important data on
the handset.
Take care when the phone is in
your pocket. Sitting down may
damage the handset.
It is normal for the handset to
become warm while the battery
is being charged.
•
•
•
•
•
Under poor network conditions
battery life is considerably
reduced.
When the battery is thrown
away cover the terminals with
insulating tape.
Please recycle the packaging
and all parts
Emergency service coverage is
dependent on network
availability and battery status.
It is always good practice to
•
•
•
67
switch off the handset
regularly.
Do not expose the handset to
oils or solvents.
If you have an alarm or
calendar event set the handset
switches on at the prescribed
time.
Your device is locked to the
Telstra network. Contact
Telstra to obtain the unlock
code and instructions.
PC SOFTWARE REQUIREMENTS
Join Me synchronisation software is available to download from our
website. Join Me supports Microsoft Windows 7, Vista (32 and 64 bit),
XP with Service Pack 2 & 3 and MAC OS 10.5, 10.6, 10.7
ZTE cannot guarantee that third party software is compatible with this
product.
WARNINGS AND SAFETY NOTICES
Please read all the safety notices before using this device.
Do not use the phone near fuel or chemicals or in any prescribed area
such as service stations and refineries.
Do not transport or store flammable gas, liquid or explosives in the
same compartment of your vehicle as your mobile phone and
accessories.
No part of this publication may be excerpted, reproduced, translated or
utilized in any form or by any means, electronic or mechanical, including
photocopying and microfilm, without the prior written permission of ZTE
Corporation.
68
ZTE Corporation operates a policy of continuous development. We
reserve the right to make changes and improvements to any products
without prior notice.
LIMITATION OF LIABILITY
ZTE shall not be liable for any loss of profits or indirect, special,
incidental or consequential damages resulting from or arising out of or
in connection with using this product, whether or not ZTE had been
advised, knew or should have known the possibility of such damages.
Refer to the warranty card for full warranty and service information.
RF SAFETY INFORMATION
The handset has an internal antenna located at the top of the phone.
For optimum performance with minimum power consumption do not
cover the antenna area with your hand. Hold the handset between
thumb and finger in the middle of the device. Covering the antenna
affects call quality, may cause the handset to operate at higher power
level than needed, and may shorten talk and idle times.
69
RADIO FREQUENCY ENERGY
The handset is a low-power radio transmitter and receiver. When
switched on it intermittently transmits radio frequency (RF) energy
(radio waves). The transmit power level is optimized for best
performance and automatically reduces when there is good quality
reception. Maximum power is only used at the edge of network coverage
so under most circumstances the power output is very low. Under poor
network conditions the phone transmits at a higher power, may get hot
and have a significantly shorter battery life.
70
DECLARATION OF CONFORMITY - SAR (SPECIFIC ABSORPTION RATE)
We declare that the product(s) detailed in this manual, and in
combination with our accessories, conform with the essential
requirements of The Radio Communications Standard
(Electro-magnetic Radiation Human Exposure) 2003 and the Australian
Communications and Media Authority Section 376 of the
Telecommunications Act 1997. The highest value SAR recorded for this
device is 0.87 W/Kg in the Body position (10mm spacing) and
0.671 W/Kg in the Head position.
N14945
71
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