The AVOCOR AVE-5530 is an ultra-high-definition interactive touch display that boasts a 4K resolution, 20 simultaneous touch points, multiple source inputs, and an intuitive user interface. It offers a range of features to enhance your interactive experience, including:
-
Stunning visuals: Experience exceptional clarity and detail with its 4K resolution, delivering lifelike images and crisp text.
-
Seamless collaboration: Enjoy smooth and responsive touch interactions with up to 20 simultaneous touch points, enabling multiple users to collaborate effortlessly.
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Versatile connectivity: Connect your devices with ease using the display's multiple source inputs, including HDMI, DisplayPort, and USB.
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AVE-5530
User Manual
AVE-5530 User Manual | 1
TABLE OF CONTENTS
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AVE-5530 User Manual | 3
COMPLIANCE INFORMATION
Declaration of Conformity
Avocor hereby declares that the following Product Model Number:
AVE-5530 conforms to the provisions of the following regulations:
• FCC: o FCC CFR Title 47 Part 15 Subpart B Class A, CISPR22 o ANSI C63.4 o ICES-003
• CE: o EN55032 o EN55035 o EN61000-3-2 o EN61000-3-3
• cULus: o UL 62368-1 o CAN/CSA-C22.2 No. 62368-1
• CB: o IEC 62368-1
• EEL
• Energy Star V8
CAUTION
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
Industry Canada (ICES-003)
CAN ICES-3 (B)/NMB-3(B)
Product Disposal
The Product contains small amounts of tin, lead, and/or mercury. Disposal of these materials may be regulated due to environmental considerations.
AVE-5530 User Manual | 4
Disposal of Old Electrical and Electronic Equipment
Applicable throughout the European Union and other European countries with separate collection programs
This symbol, found on your product or on its packaging, indicates that this product should not be treated as household waste when you wish to dispose of it. Instead, it should be handed over to an applicable collection point for the recycling of electrical and electronic equipment. By ensuring that this product is disposed of correctly, you will help prevent potential negative consequences to the environment and human health, which could otherwise be caused by inappropriate disposal of this product.
The recycling of materials will help to conserve natural resources. This symbol is only valid in the European
Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
AVE-5530 User Manual | 5
INTRODUCTION
Your new Avocor AVE-5530 display is an ultra-high definition interactive touch display supporting full range
4K@60hz resolution, up to 20 simultaneous touch points, multiple source inputs for your computers and peripheral devices, and our new intuitive UiQ .
Our AVE-5530 display follows our agnostic approach to interactive displays: they are compatible with a wide range of hardware and software, making it a great addition to any interactive meeting-room solution.
Whether you need a virtual meeting space for your conference room, or a powerfully adaptive whiteboard or presentation hub for your classroom, the Avocor AVE-5530 will exceed your expectations.
About This Manual
This user manual was written to help you get the most out of your display.
In addition to detailed descriptions of the display and its features, this manual will guide you through the installation and setup processes and provide tips, tricks, and best practices on how best to utilize the display.
We make every effort to ensure that this manual is accurate as of the date is was printed. However, it may require periodic updating due to ongoing product improvements and customer feedback. Find the latest version of our manuals at Avocor.com.
Textual Conventions
The following textual conventions are used in this manual to denote certain actions or information for clarification purposes. Here are the details:
• Remote control and display keypad controls are set in CAPS. For example, "Press OK on the remote control to accept your changes."
• Menus in the OSD and computer interface are in bold . The ">" symbol is used to help denote submenu navigation. For example, "Open Display > Picture > Advanced Settings to adjust various picture settings."
• Keyboard keys with functional names are capitalized and set in <Angle Brackets>. For example,
"press <Enter> to make your selection."
• In addition to the above, underlining, italics , or a combination of the two are used periodically to help emphasize key points in the text of this manual.
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Graphic Conventions
The following symbols appear throughout this manual to emphasize key points. Keep these in mind not only to benefit from their advice, but also to avoid problems with the display or personal injury.
TIP
NOTE
CAUTION
WARNING
DANGER
Highlights helpful guidelines and best practices for using certain features.
Provides supplemental information and emphasize text of special significance.
Alerts that given actions may degrade the performance of the display or cause a malfunction.
Alert that a given action may result in damage to equipment or personal injury.
Alert that a given action may cause serious personal injury or death.
WHAT'S IN THE BOX?
•
Avocor AVE-5530, 55" Interactive Display
•
Quick Start Guide with QR code
•
Remote Control & Batteries
•
(2) Touch Stylus 3mm
•
Power Cables
o
US Cable 2m
o
UK Cable 2m
o
European Cable 2m
•
(1) HDMI cable 3m
•
(1) USB-C cable 1.5m
•
(1) USB-A 3.0 cable 3m
•
Cleaning Cloth
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SPECIFICATIONS
AVE-5530
Diagonal Size (Inches)
Backlight
Aspect Ratio
Resolution
Response Time
Brightness
Contrast Ratio
Viewing Angle
Supported Colors
Display Orientation
Touch System
Touch
Glass
Supported OS
Connectivity
Guest Inputs
Side Inputs
Other Inputs
Audio
Control
55
Backlit LED
16:9
3840 x 2160 @ 60Hz
8 ms
370 (cd/m2)
4000:1
178°/178
30 Bit Deep Color
Landscape
Up to 20 Point Avocor Intelligent Touch – Supports 1 fine tip stylus
2mm Bonded, Anti-Glare, Anti-Fingerprint Glass
Windows 8 & 10; Mac OSX; Linux
1x HDMI 2.0, 1x USB-B Touch 3.0, 1x USB-A 3.0 Hub, 1x Type C
2x HDMI 2.0, 1x DisplayPort 1.2, 1x USB- Touch 3.0
1x USB-A 3.0, 1x USB Service Port, HDMI Out (4K@60Hz)
1x 3.5mm Audio Out, 1x Optical (SPDIF)
1x LAN Ethernet (RJ-45) in, 1x LAN Ethernet (RJ-45) out, 1x RS232 (DB9 Female)
OPS Slot
Audio
Built-in Speakers
Display Functions
Yes, 3840 x 2160 @ 60Hz
2x 15W – Forward Facing
Auto-source detection, Source Preview, Wireless Presentation, Blank, Freeze
Physical Specifications
Product Dimensions
Shipping Dimensions
Weight
Wall Mount (VESA)
Handles
Power
1286 x 78.4 x 802 mm / 50.6 x 3.1 x 31.6 in
1415 x 270 x 932 mm / 55.7 x 10.6 x 36.7 in
Net: 32.5 kg / 71.65 lbs | Gross: 44.5 kg / 98.11 lbs
400 x 600 mm
2
Power Supply AC100 – 240V (Worldwide), 50/60Hz
Max Power Consumption <220W
≤0.5W
Standby
Environmental
Operating Temperature
Storage Temperature
Humidity
Warranty
Global
0°C ~ 40°C / 32° F ~ 104° F
-20° C ~ 60° C / -4° F ~ 140° F
20% ~ 80%
3 Year RTB with optional upgrades available (contact your reseller for more info)
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THE DISPLAY, AT A GLANCE
The following diagrams depict the front, side, and bottom panels of the display. The physical interface and connections are labeled, and then described in the tables that follow.
Front Panel
Front Panel Interface/Guest Inputs
HDMI 2.0, USB Type C, Touch USB 3.0, USB 3.0 (Accessory Port)
2 X 15W; 12V
Front Panel Speakers
See Page 9 for more details.
Front Panel Interface
Pen Tray
Magnetized pen storage!
Back Panel
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Main Power Switch A/C Rocker Switch; toggles all power to the display.
Power Cord Socket Three-pin A/C Jack.
OPS Slot TX25A-80P standard OPS input; compatible with non-standard OPS-C structure.
Rear Source Inputs DisplayPort, HDMI 1, HDMI 2, USB Touch 3.0, USB 2.0 (Accessory), Audio Line Out,
VGA Audio, VGA, USB 3.0 (Accessory), HDMI Out.
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Front Panel Interface
[FPO]
LED Two-color indicator
Indicates the power status of the display.
Light inlet window
Ambient visible light detector.
Turn the display on/off.
Power
Source
Switch sources.
Open UiQ Settings .
Menu
Home
Access the Home screen.
Volume -
Short press to reduce one level of volume; Long press, continue to reduce the volume.
Volume +
Short press to increase the volume; Long press, continue to increase the volume.
Freeze
"Freeze" the active image on the display; press again to resume normal operation.
Blank
Disables the backlight.
Front Panel Guest Inputs
USB Touch USB Touch 3.0 Guest Input.
USB 2.0 USB Accessory Input.
HDMI
Type C
HDMI Guest Input.
USB Type C Guest Input for video and Touch
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Rear Source Inputs
1 2
DP
3 4
DP1.2 & HDCP2.2.
HDMI2 HDMI2.0B & HDCP2.2.
USB Touch USB 3.0 Type B for touch control.
USB 2.0 accessory port. USB 2.0
Line out 3.5mm Analog audio output (no mic).
USB 3.0
HDMI Out
USB 3.0 accessory port
HDCP compliant HDMI out.
5 6 7 8
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Bottom-Rear Panel Inputs
SPDIF Out Sony/Phillips Digital Interface
RS232 DB9 Female Input
Ethernet In RJ45 Input
Ethernet Out RJ45 Output
Connect external and digital powered speakers, or an audio receiver or amplifier.
For interfacing with a PC or automation/control system.
Lan In, 10/100Mbps.
Lan Out, 10/100Mbps.
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INSTALLATION
Please read the following precautions carefully before installing your new Avocor AVE-5530 display.
Failure to comply may result in damage to the display and equipment and may result in personal injury or death.
• DO NOT install the display in a high temperature environment or near any apparatus that produce heat. o This may cause damage to the panel and equipment. It may also cause personal injury due to electrical shock resulting from overheating.
• DO NOT install the display in a high humidity environment or an environment where it can come into contact with water. o This may cause damage to the panel and equipment. It may also cause personal injury due to electrical shock resulting from overheating.
• DO NOT overload outlets or cables beyond their electrical capacity.
• DO NOT insert the power plug into an outlet rated outside the range of 100~240V A/C.
• DO NOT insert the power plug into a damaged outlet.
• DO NOT use a worn or damaged A/C power cable.
• DO NOT use an improper or mismatched A/C power cable.
• DO NOT place the display on an unstable shelf or surface.
• DO NOT place objects on the display as instructed below: o Do not cover the vents on the display. o Do not allow liquid or small particles to enter the vents or other parts of the display. o Do not put heavy objects on the display.
• Please allow room between the wall and the display panel to maintain proper ventilation and avoid overheating.
• Make sure you use the handles on the back of the display while lifting or moving the display, to avoid touching the front panel during the move.
• When unpacking, and carrying the display please follow these guidelines: o 2 people are needed for displays up to 55”
Before installing, please make sure the wall is strong enough to hold the necessary weight of the display and the mount.
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Ambient Considerations
Environmental and ambient factors play a considerable role in determining your viewing experience and the functional operation of the display. Make sure to follow these guidelines carefully to get the most out of your display.
AMBIENT LIGHT
For the best viewing experience, make sure to minimize or remove light sources directed at the screen, especially sunlight.
Any direct light may make images on the screen appear washed out and less vibrant, and direct sunlight may even affect touch control operation.
AMBIENT TEMPERATURE
Maintain the ambient temperature of the room at a consistent level. This will ensure that the display continues to operate smoothly.
Do not place the display near heat sources or air conditioning vents, and do not operate or store the display in temperatures above 40 degrees Celsius (104 degrees Fahrenheit).
VENTILATION
The display should maintain a proper operating temperature provided that the ambient temperature is not too high, and that the vents on the display have enough room to disperse any heat emanating from the display.
Do not block the vents on the display! Leave a space of about 4 inches between all sides of the display and surrounding walls or objects, as shown in the figure, below.
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Mounting the Display
The three primary types of mounting solutions are Stationary Stands, Rolling Carts, and Wall Mounts. This chapter will examine each type and how they might fit into your installation.
NOTE
 Leave mounting to the installation specialists.
 Always make sure that your stand, or mount/wall is rated to hold the weight of your display.
 Make sure that the surface you place the mount or stand upon can support the weight of your display.
 Make sure the tilt degree of the display does not exceed 2°.
 Always get help when moving or mounting the display.
o 2 people are needed for displays up to 55”
STATIONARY STANDS
Stationary stands can come in the form of tabletop stands or floor stands. These stands are worthwhile for either permanent or temporary installations; they are less mobile than rolling carts but are a bit more flexible than wall mounts.
WARNING
 If you decide to implement a tabletop stand, make sure that the table or surface you plan to place the display on can support the weight of both the display and the stand.
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ROLLING CART
As the most mobile of mounting solutions, the rolling cart is perfect for those who want a flexible setup that can be taken to different rooms.
WARNING
 At least two people are needed to move a rolling cart with a mounted display.
 When moving your cart, make sure that you have a clear path to your destination and be sure to warn other people around you.
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WALL MOUNT
Though immobile and possibly the most time-consuming install, wall mounts benefit from the fact that they take up much less space than their counterparts. This is a great option for those who want a permanent sleek-looking setup, especially if extra time is taken to route any cabling through the wall.
WARNING
 The wall must be capable of supporting a redundant weight factor of 3x the weight of the display or be reinforced to support a 3x redundant weight factor.
 Use only approved wall-mounting kits; talk to the installation experts for their recommendations and advice.
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Peripheral Connections
Your Avocor AVE-5530 display supports connections to multiple peripheral devices, from computers, to wireless presentation systems, to external control systems.
The below diagrams demonstrate how to connect your peripherals for the best possible results.
FRONT PORTS
The front ports on your AVE-5530 display are great for a plug-and-play session for up to two devices and an accompanying USB 2.0 compatible accessory. The Type C port will support both touch and video. If using the HDMI port for video, the USB Touch input is required to enable touch control.
REAR-SIDE PORTS
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The preferred method to properly connect a device to the panel is to connect your device to one of the video inputs via HDMI or DisplayPort and connect your USB-A—USB-A cable to your device and the
USB Touch input.
LOWER PORTS
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This is where you can integrate your AVE-5530 with your rooms audio, network, and control/automation systems. Use a straight through DB9 connector to properly connect your control system to the RS-232 port on the display .
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OPS Module
Your Avocor AVE-5530 is compatible with any Open Pluggable Standard (OPS) computer module. Avocor offers its own OPS PC module, which is optimized for the display, for a separate purchase.
Installing an Avocor OPS module is a relatively simple process, but one that still needs a level of care and attention. Improper installation may cause malfunction or even damage the
OPS module or the OPS Slot-Connector on the display. Please follow these instructions carefully.
OPS INSTALLATION STEP-BY-STEP
I. Turn off the main power switch on the display.
II. Remove the OPS slot shield on the display input panel
II. Install the Avocor OPS computer by carefully sliding it into the OPS slot as pictured below.
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If installing an Avocor OPS module, the "OPS ===>" imprint should be upside down and facing the back panel of the display. If there is no imprint, then the small square fan vent should be facing the same direction as the back panel.
III. Secure the OPS computer into the slot using the screws that were removed earlier
That's it! Your OPS should be ready to go. Turn the main power of the display back on and hit the power button on the OPS module to begin operation.
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Remote Control
POWER
OPS
Power on/off the display
Navigate to the OPS input
BLANK Blanks the display. Press again to restore.
Freezes the display. Press again to restore. FREEZE
OK/Direction keys Menu navigation and selection
RETURN
HOME
MENU
Go back to the previous menu
Navigate to the UiQ home screen
Open the OSD menu
Decreases the Brightness BRIGHTNESS -
BRIGHTNESS -
MUTE
VOL. -
VOL. +
SOURCE
Increases the Brightness
Toggle Mute on/off
Decreases the volume
Increases the volume
SETTING
FRONT
DP
HDMI 1
HDMI 2
Type C
Open the Source selection menu
Open display Settings
Switch to the HDMI Front input source
Switch to the DisplayPort input source
Switch to the HDMI 1 input source
Switch to the HDMI 2 input source
Switch to the Type C input source
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REMOTE CONTROL BATTERIES
To install batteries in the remote control:
1.
Press down the tab on the cover plate and pull the cover plate up.
2.
Insert the included batteries. Ensuring that the polarities correctly match the (+) and (-) markings inside the battery compartment.
3.
Insert the lower tab of the cover into the opening, and press down the cover until it clicks in place.
Notes on Batteries
• Please only use approved AAA type batteries.
• Do not mix an old battery with a new one or different types of batteries.
• If you will not use the remote control for a long time, remove the batteries to avoid damage from battery leakage.
• Do not expose batteries to excessive heat such as from sunshine, fire or the like.
• Don’t recharge, heat, disassemble, short or throw batteries into a fire.
Notes on Remote Control Operation
• Make sure that there is nothing obstructing the infrared beam between the remote control and the
IR receiver on the display.
• If the effective range of the remote-control decreases, or it stops working, replace the batteries with new ones.
• The remote control may fail to operate if the infrared remote sensor is exposed to bright sunlight or fluorescent lighting.
• Ambient conditions may possibly impede the operation of the remote control. If this happens, point the remote control at the display, and repeat the operation.
Remote Control Sensor
The effective area of the remote control includes the vertical distance within five metres in front of the display, and the area within an angle of 30 degrees from the vertical point to the left and the right.
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OPERATION
The Avocor AVE-5530 is our first smart display featuring an intuitive touch interface for source navigation and
OSD menu configuration. This chapter will provide information and best practices for operating the homescreen and the various on-screen display (OSD) menu settings to help facilitate the best possible user experience.
Precaution
Please read the following precautions regarding normal operation carefully. Failure to follow the cautionary points therein may cause damage to the screen not covered by Avocor's warranty policy.
• If you encounter a problem during installation, please contact your dealer or Avocor support for assistance. DO NOT attempt to repair or open the display yourself.
• Always avoid placing the display flat face-down or face-up. DO NOT attempt to use the display lying flat on its back at any time.
• DO NOT set a static (non-moving) image on the display for an extended period of time, as this may cause image retention or "burn-in" which is not covered by warranty.
• RECOMMENDED USAGE HOURS: o Turn off the display for at least 8 hours after every 16 hours of usage in a 24-hour period.
The Home Screen
The Home Screen is the default landing page and general hub for the AVE-5530's touch interface. Here, you can configure the display's settings via the OSD and select an input source without having to use the remote control.
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The UiQ
To access the UiQ , touch the gear icon on the home screen, or press the Menu key on your remote control.
You can access the various menu settings by touching the icon squares in this interface (see the image above). Each menu will have a button that will return to the previous menu.
Press the button on the bottom right of the interface or touch the Menu key on the remote control again to exit the OSD menu.
Read on for more information on each menu setting.
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Avocor Logo
Name
Wallpaper
Energy Saving
Picture
Audio
Toggles the presence of the Avocor logo on the Home Screen.
Changes the name assigned to the display, which is visible on the Home Screen.
Set a default or custom User Images for the Home Screen. A Slideshow option is available.
Set Auto Power On/Off , Power On Time , Power Off Time , Eco Mode , OPS Always On ,
Display Sleep.
Set Scheme , Backlight , and Advanced Settings for the display's picture; (the Backlight 's
Auto feature must be disabled to adjust Advanced Settings).
Set Mute , Treble , and Bass .
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DISPLAY SETTINGS TIPS
The Display settings submenu contains configuration options for various picture and audio settings for your
AVE-5530. Navigating the menus is straightforward and intuitive, but we'll provide some tips and knowhow to help you get started.
Custom Wallpapers
The AVE-5530 already comes with some gorgeous high-resolution wallpapers, but you can easily upload your own. Just follow these steps…
I.
Grab a USB flash drive
II.
Open the USB flash drive's file directory on a computer.
III.
Create a new folder with the name WALLPAPER .
IV.
Save any wallpapers you want into that WALLPAPER folder.
V.
On the Display - Open Settings>Display>Wallpaper on the Home
Screen.
VI.
Under User Images , touch the blank tile containing the "+" symbol
(see image).
VII.
Plug your USB flash drive into the USB 2.0 accessory port on the front of the display.
That's it! Your custom wallpapers will upload automatically.
Only 1920x1080 images or higher are supported.
You can delete a custom wallpaper by touching the blue "x" button located on the right corner of the image preview.
Energy Saving
This submenu provides options for helping you maximize power efficiency for your AVE-5530. Here you can…
• Schedule an Auto Power On* cycle for every day of the week.
• Toggle Eco Mode for automatic Energy Star rated picture settings.
• Toggle OPS Always On to keep the OPS port live or have it shut off with the display's normal automatic or manual power cycles.
• Set your Display Sleep timer to activate after a set period of inactivity.
Auto Power On*
Your automatic power schedule is divided into three items in the UiQ:
• Auto Power On – a slider which toggles your automatic power schedule on or off.
• Power On Time – sets the time your display will power on.
• Power Off Time – sets the time your display will power off.
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Open either Power On Time or Power Off Time options and a clock wheel and seven tiles representing the days of the week will appear, just as in the image to the right. ----------->
Simply adjust the clock to your preferred time of day and touch the days of the week to choose which days your Power On or Power Off will occur;
Blue means active, White means inactive.
For example, if you set your Power On Time to 8:30 AM and highlight the
M, T, W, T, F tiles, then your display will automatically power on at 8:30
AM, Monday thru Friday, while skipping Saturday and Sunday, every week.
Utilizing these settings is highly recommended if you expect heavy use and long hours for your AVE-5530 display, as this will help maintain its longevity.
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Status
LAN
Shows Network and LAN status ( Cable Connected , Not Connected ).
Set a Static IP or DHCP .
Wi-Fi
Wake On LAN
Configure Wi-Fi settings (additional USB device required); locate the MAC Address .
Toggle Wake On LAN .
NETWORK SETTINGS TIPS
Here is where you can set your Network configurations to enable a wired
LAN connection, or a Wi-Fi connection (Wi-Fi USB device required). You also need to configure your LAN settings to be able to enable TCP/IP control .
Here are some tips to help get you started.
LAN
For a wired connection to either the Ethernet In or Ethernet Out port; here you'll assign an IP address and other necessary network parameters for your display. You can set your parameters manually by choosing the Static option or automatically via DHCP, if available. Consult your network administrator to see if DHCP is an option!
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Language Set the language for the display's user interface.
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Timezone
Auto Date & Time
Set Date
Set Time
Use 24 Hour Time
Date Format
Location (Weather)
Unit (Weather)
Set Timezone based on city and region.
Toggle Auto Date & Time On (internet connection required) or Off .
Manually set the date.
Manually set the time.
Toggle 24 Hour Time On or Off .
Set date format.
Set the region for accurate weather information.
Set unit for measure of temperature ( °F , °C )
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Favorite Source Set the favorite source ( Home Screen , OPS Computer , HDMI Front , HDMI 1 , HDMI 2 ,
DisplayPort, Type C ).
Starting Source Set the default source the display will show automatically upon powering on the display ( Home Screen , OPS Computer , HDMI Front , HDMI 1 , HDMI 2 , DisplayPort,
Type C ).
Auto Detect New Input Toggle Auto Detect New Input ; determines whether the display will automatically switch to a new connection.
Rename Sources Set custom names for the display's input sources.
Advanced Settings Toggle Wake on Input and set EDID .
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Require Passkey
Set Passkey
Lock Front Keys
Toggle Require Passkey on/off.
Set a custom Passkey to access display settings.
Locks the buttons on the front panel of the display.
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Name
System Version
Firmware Version The active firmware version number.
Serial Number
Model Number
Update System
Factory Reset
The full name and model of the display.
The active system version number.
The unique serial number for the display.
The model number of the display.
Used to update the display's firmware.
Used to restore the display's factory default settings.
UPDATE SYSTEM – FIRMWARE
You can easily update your system firmware by opening the About menu in your display's OSD and clicking Update System .
From here, you have two options:
1.
Download & Apply Update
• This will allow you to easily update your firmware a stable internet connection. We recommend using a wired connection to ensure the process is successful.
2.
USB Update
• This is a more manual process that requires you to download the correct file from Avocor.com, and upload the file via the USB Service Port on the display.
USB Update -
Instructions
For your convenience, detailed instructions will appear once you open the USB Update option in the OSD menu.
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Once a compatible USB Stick has been detected, the
Insert USB button will highlight and change:
You can then press the button, and the update will apply automatically.
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EXTERNAL CONTROL
RS232 Connection and Port Configuration
Connect your control system or PC to the RS232 input of the display via a 9-pin NULL modem connector cable, and set the baud rate to 19200 on your controller device.
TCP/IP Control Configuration
Connect your network, control system, or PC to the display's Ethernet In or Ethernet Out port via a CAT5 cable. The display must be connected to the network and must have a valid IP address. Configure your control system to run through TCP port 4884 .
Command and Response Format
Any commands sent from an automation/control system or PC to an Avocor display must have the following format:
[STX] [IDT] [TYPE] [CMD] [VALUE]/[REPLY] [ETX] [CR]
• [STX] indicates the start of the command data (always 07).
• [IDT] is the display ID (always 01).
• [TYPE] is the command type:
• 00 = return to host (response from the LCD panel)
• 01 = read / action
• 02 = write
• [VALUE] is the parameter setting for the command.
• [REPLY] is the parameter setting for the command, acknowledged by the display in its response to a command.
• [ETX] indicates the end of the command data (always 08).
• [CR] is the ASCII carriage return key (0x0D).
Serial Command List
Main Item Control Item CMD
HEX
Power POW
Power
Control
IPC Control IPC
Input
Source
Picture
Settings
Source Selection
Backlight
Digital Settings
Noise Reduction
Color Gain/Offset
MIN
BRI
BLC
BRL
CON
HUE
SAT
NOR
USR
USG
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Type
HEX
Value
HEX
0
W/R
1
Reply
HEX
0
1
Content
Off
On
W/R
0
1
0
1
Off
On
0
9
W/R
0A
0B
OD
0
9
0A
0B
OD
VGA
HDMI 1
HDMI 2
HDMI 3 (Front)
DisplayPort
0E 0E OPS
00~64 00~64 Backlight
0 0 Off (Backlight)
W/R
1 1 On (Backlight)
00~64 00~64 Brightness
00~64 00~64 Contrast
W/R
1
2
3
00~64 00~64 Hue
00~64 00~64 Saturation
0 0 Noise Reduction Off
1
2
3
Noise Reduction: Low
Noise Reduction: Medium
Noise Reduction: High
W/R
00~64 00~64 Red Gain
00~64 00~64 Green Gain
CMD
(ASCII)
50 4F 57
49 50 43
4D 49 4E
42 52 49
42 4C 43
42 52 4C
43 4F 4E
48 55 45
53 41 54
4E4F 52
55 53 52
55 53 47
AVE-5530 User Manual | 41
Picture
Settings
Color Gain/Offset
Other
Control
Sharpness
Scaling
Remote Control
USB
UOR
UOG
UOB
SHA
ASP
RCU
23
21
17
0B
1F
22
6
7
0A
3
4
5
W
23
21
17
0B
1F
22
6
7
0A
3
4
5
W/R 2
3
4
0
1
2
00~64 00~64 Blue Gain
00~64 00~64 Red Offset
W/R 00~64 00~64 Green Offset
00~64 00~64 Blue Offset
00~64 00~64 Sharpness
0
1
0
1
Point to Point
Full Screen (16:9)
2
3
4
0
1
2
Pillarbox (4:3)
Letterbox
Auto
MENU Key
INFO Key
UP Key
DOWN Key
LEFT Key
RIGHT Key
OK Key
EXIT Key
HDMI1 Key
HDMI2 Key
HDMI Front Key
DisplayPort Key
Type C Key
OPS Key
SCALING Key
41 53 50
52 43 55
55 53 42
55 4F 52
55 4F 47
55 4F 42
53 48 41
AVE-5530 User Manual | 42
Other
Control
Remote Control
Factory Reset
RCU
ALL
Display Information
Audio
BAL
VOL
VOD
VOI
VOL
BAS
TRE
SER
MNA
GVE
Scheme Selection
EcoMode
MUT
SCM
WFS
0
1
W/R 2
3
4
W/R 1
W
18
19
1C
1D
1E
18
19
1C
1D
1E
FREEZE Key
MUTE Key
AUTO Key
VOLUME+ Key
VOLUME- Key
0 0 Reset all
W
R
R
R
1 1
13 bytes
13 bytes
6 bytes
Reset all but communication
Read Serial Number
Read Model Name
Read Firmware Ver.
W/R 00~64 00~64 Volume
W/R 00~14 00~14 Bass (-10~10)
W/R 00~14 00~14 Treble (-10~10)
W/R 00~14 00~14 Balance (-10~10)
W/R 00~64 00~64 Volume Set
W 0 0 Volume Decrease by 5
W
W/R
1
1
0
1
0
1
Volume Increase by 5
Mute Off
Mute On
3
4
1
0
1
2
User
Vivid
Cinema
Game
Sport
Set DIGITAL, RS232, Ethernet
52 43 55
41 4C 4C
53 43 4D
57 46 53
53 45 52
47 56 45
4D 4E 41
56 4F 4C
42 41 53
54 52 45
42 41 4C
56 4F 4C
56 4F 44
56 4F 49
4D 55 54
AVE-5530 User Manual | 43
Other
Control
OSD
Control
Ethernet
Setup
EcoMode
RTC (2 bytes)
Freeze
Auto Scan
All EDID
HDMI EDID
DisplayPort EDID
RGB Color Range
OSD Language
OSD Timeout
Network Enable
WFS
RTY
RTM
RTD
RTH
RTN
FRE
ATS
EDA
EDH
EDP
HC R
OSL
OSO
NWE
W/R
0
1
2
W/R
0
1
2
W/R 2 2 Set Never_Sleep
00~63 00~63 Set Real time Year
W/R
01~0C 01~0C Set Real time Month
01~1F 01~1F Set Real time Day
00~17 00~17 Set Real time Hour
00~3B 00~3B Set Real time Minute
00 00 Unfreeze
W/R
W/R
01
0
1
01
0
1
Freeze
Auto Scan Off
Auto Scan On
0
1
2
0
1
2
4Kx2K 60Hz
4Kx2K 30Hz
1080P
4Kx2K 60Hz
4Kx2K 30Hz
1080P
W/R
0
1
2
W/R
0
1
2
0
1
2
0
1
2
4Kx2K 60Hz
4Kx2K 30Hz
1080P
Auto Detect
0-255
16-235
W/R 0 0 English
W/R 05~3C 05~3C OSD Timeout (5, 10, 20, 30, 60 sec)
W/R 0 0 No
57 46 53
52 54 59
52 54 4D
52 54 44
52 54 48
52 54 4E
46 52 45
41 54 53
45 44 48
45 44 48
45 44 50
48 43 52
4F 53 4C
4F 53 4F
4E 57 45
AVE-5530 User Manual | 44
Ethernet
Setup
Network Enable
MAC ID Query
NWE
MAC
W/R 1
W
1
00~05 00~FF
Yes
Querying MAC ID #0~#5
4E 57 45
4D 41 43
AVE-5530 User Manual | 45
WARRANTY INFORMATION
COVERAGE
Avocor warrants to the first end user customer that the product, when shipped in its original container, will be free from defective workmanship and materials, and agrees that it will, for a period of three (3) years from the date of purchase, repair or replace the defective product or part thereof, at Avocor’s discretion, with a new or equivalent at no charge to the customer. Advanced Field Replacement (AFR) service is included as part of this warranty.
Except as specified herein, this warranty covers all defects in material or workmanship in the product.
AVOCOR’S LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE
PRODUCT AT AVOCOR’s DISCRETION. REPLACEMENT PARTS OR PRODUCTS MAY BE NEW OR ‘LIKE NEW’
UNDER THE CONDITIONS SPECIFIED BELOW. All parts or products removed under this warranty become the property of Avocor.
The replacement part or product is warranted for the remainder of the original limited warranty period or thirty days from shipment, whichever is longer.
LIMITATIONS ON WARRANTY COVERAGE, DURATION, AND SERVICES MAY SOMETIMES VARY BASED ON THE
LAWS OF SPECIFIC REGIONS, STATES, AND COUNTRIES. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM JURISDICITON TO JURISDICTION.
Exclusions
This warranty does not apply to any cosmetic or consumable items of the Product or if the serial number or model number affixed to the Product has been removed, defaced, changed, altered or tampered with.
This warranty does not cover installation, signal reception problems, potential incompatibility with peripheral devices, or acts of nature. Avocor does not warrant nor shall it be liable for Products which have been subject to abuse, including, but not limited to, improper voltage, accident, misuse, negligence, lack of reasonable care, alteration, modification, tampering, improper installation, shipping damage, operation or maintenance or any damages or defects caused by repairs or attempted repairs performed by anyone other than Avocor personnel or an Avocor-authorized servicer.
Please refer to Avocor's pixel policy for warranty guidelines on pixel related issues.
This warranty also excludes any damage to product glass due to pressure, abrasion, scratches, or actions otherwise beyond normal operation of the product that would cause screen mura and image retention (see
PRECAUTION on page 27).
AVE-5530 User Manual | 46
Concealed Damage
It is the customer’s responsibility to inspect new product(s) at the time of delivery.
If packaging is found damaged at the time of delivery , the Customer should refuse delivery and note on the delivery receipt the product and details pertaining to damage. The Customer may accept packages with minor damage but must take note of product details and damage on the delivery receipt.
If patent or obvious physical damage is detected after delivery is accepted and a “clean” or unmarked delivery receipt was returned, it is the customer’s responsibility to file an insurance claim to the shipping provider according to the requirements set forth in the shipping provider's policy.
If the product packaging is clean and undamaged, but patent or obvious physical damage is found on the product, the customer must report the damages to their product distributor, shipper, or seller, within the policy guidelines of the distributor, shipper, or seller.
If freight was arranged by Avocor, and patent or obvious physical damage to the packaging is not detected but found on the product or product accessories upon inspecting the product, the customer must report the damages to Avocor within 10 calendar days after the delivery date to receive warranty services.
Customer Data
If the customer’s product is capable of storing software programs, data, and other information, it is the customer’s responsibility to protect its contents against operational failure. It is also the customer’s responsibility to keep a separate backup of the contents and remove all personal information and disable security passwords prior to delivering a product for warranty service. ANY PERSONAL CONTENT WILL BE
DELETED AND STORAGE MEDIA WILL BE REFORMATTED IN THE COURSE OF WARRANTY SERVICE.
AVOCOR SHALL NOT BE LIABLE, OR IN ANY WAY RESPONSIBLE, FOR ANY INCIDENTAL OR CONSEQUENTIAL
ECONOMIC OR PROPERTY DAMAGE. SOME REGIONS DO NOT ALLOW LIMITS ON WARRANTIES OR ON
REMEDIES FOR BREACH IN CERTAIN TRANSACTIONS; IN SUCH REGIONS, THE LIMITS HEREIN MAY NOT
APPLY. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. AVOCOR
DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
SERVICES
Technical Support: The Customer must contact Avocor Technical Support, via email at [email protected]
in order to initiate an RMA or another warranty service. Customer agrees to cooperate with Avocor: (A) to notify Avocor promptly of any defect, error or Hardware Product malfunction and to submit to Avocor such information that Avocor may reasonably require to reproduce the error or Hardware Product malfunction and the operating conditions under which the error or Hardware Product malfunction was discovered; (B) to follow Avocor’s guidelines to troubleshoot reported faults on the defective product(s); (C) to install, if
AVE-5530 User Manual | 47 requested by Avocor and within Customer security guidelines, a network connection that will be made available to Avocor for the purpose of resolving problems, reviewing Customer use of software, or for any other reasonable purpose; (D) to have a certified technician repair or replace defective parts under Avocor’s guidance; (E) to notify Avocor of any additional hardware or software not purchased from Avocor that may be used in conjunction with the Hardware Product.
Onsite Repair: If Avocor deems the Product repairable, it will, at its discretion, send a technical support representative and/or technician to provide onsite repair or replacement service for any repairable or replaceable parts. Customer may be asked to provide access to, and to assist in the handling of, the Product, as deemed necessary by Avocor, under the instruction of the field representative or technician.
Advance Field Replacement (AFR): Avocor will ship a like-new or refurbished replacement product to the customer, at its discretion, if the product defect is determined to be unrepairable. The Customer must provide the display model and serial number and will be asked to provide contact details for the shipment.
Upon approval, Avocor will ship the replacement product to the customer's site.
AFR Guidelines: At the time of the new product's arrival to the customer, it is the customer's responsibility to facilitate the deinstallation of the defective product, installation of the replacement product, and packing of the defective product in either its original packaging or the packaging of the replacement, and then send the defective back with the same driver that delivered the replacement product on that same day. If the customer is not able to perform the same-day swap they will incur the cost of freight. Additionally, if the product is not returned within 15 business days, the customer will be invoiced in full for the replacement product.
SHIPMENTS TO CERTAIN INTERNATIONAL LOCATIONS MAY NOT BE SUBJECT TO THE ABOVE AFR
GUIDELINES. CONTACT SUPPORT FOR FURTHER DETAILS.
Defective on Arrival (DOA): If the Product is determined by Avocor to be defective within the first 90 days of the initial purchase by the Customer, it is deemed Defective on Arrival (DOA). In the case of a DOA, the
Customer will be provided a brand-new equivalent Product. In the case that an RMA is issued after the 90
DOA period, the defective product will be replaced with a refurbished "like new" equivalent product, if available.
Repair with Expired Warranty: Avocor offers repair services, at cost to the Customer based on time and materials, for products with expired warranty. Customer will be responsible for all shipment costs.
For more information, please email at [email protected].
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