Reviewer`s Guide
Diskeeper® 10
Disk defragmentation for everyone, from home
users to the world’s largest IT departments
Reviewer’s Guide
REVIEWER’S GUIDE: DISKEEPER 10
Product Reviewer’s Guide
Diskeeper 10
Document Revision History
Version
1.0
Date
Dec. 1, 2005
This document may not, in whole or in part, be copied, photocopied, reproduced, translated,
or reduced to any electronic medium or machine readable form without prior consent
granted in writing from Diskeeper Corporation.
While every effort has been made to ensure technical accuracy, information in this document
is subject to change without notice and does not represent a commitment on the part of
Diskeeper Corporation.
Diskeeper Corporation. makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose.
Diskeeper Corporation. shall not be liable for any errors or for incidental or consequential
damages in connection with the furnishing, performance, or use of this manual or examples
herein.
 2005 Diskeeper Corporation.
7590 North Glenoaks Boulevard
Burbank, CA 91504
(818) 771-1600 • (818) 252-5514
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REVIEWER’S GUIDE: DISKEEPER 10
Contents
A Note To Product Reviewers
iv
Editorial Contacts
v
Big Disks, Big Files, Big Problems
Defragmentation Improves Performance
Cost Effective For Corporations
Fragmentation: A Fact of Life
Defragmentation Is Essential
Why Does Fragmentation Occur?
Diskeeper Eliminates Fragmentation
Windows Defragmenter Is Not Enough
Target Audience
Product Information Box
1
2
2
2
3
4
4
5
5
7
Diskeeper 10 In Depth
Enhanced User Interface
Function Over Form
Key Features
Diskeeper 10 Editions
Diskeeper Runs As A Service
8
8
10
10
13
15
Hands-On With Diskeeper 10
Safety First
Installation
Achieving Optimal Results
‘Set It And Forget It’ Automatic Mode
A Brief Demonstration
Color-Coded Analysis
Volume Health
Other Features
Diskeeper On The Network
Tips For Testing
18
18
19
19
22
24
26
27
28
28
29
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REVIEWER’S GUIDE: DISKEEPER 10
A Note To Product Reviewers
This reviewer’s guide covers the following components:
•
•
•
•
•
•
Diskeeper 10 Professional Edition
Diskeeper 10 Professional Premier Edition
Diskeeper 10 Server Standard Edition
Diskeeper 10 Server Enterprise Edition
Diskeeper 10 Administrator Edition
Diskeeper 10 Home Edition
This reviewer’s guide provides you with editorial background information to assist you in writing your review and working with the product. It
is not, however, a replacement for the various installation, configuration,
and administration manuals that accompany the products; you should
use them together. We hope you’ll find this reviewer’s guide useful. We’d
like your feedback on this document and look forward to reading your
published review.
Additional resources are available to assist you with your review. A list of
telephone contacts and Web addresses are provided on the following
page. We encourage you to call when any question – big or small – arises.
If this guide accomplishes one goal, it is that we want to help you publish a factually accurate and well-informed review.
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REVIEWER’S GUIDE: DISKEEPER 10
Editorial Contacts
As you conduct your review, we encourage you to call with questions.
Though we’ve worked hard to ensure that you have all the facts needed to
write an accurate and comprehensive review, occasionally a question may
arise that isn’t covered in this guide.
Not for publication; For editors only
Media/Editorial/Press-relations contact:
Colleen Toumayan
Diskeeper Corporation
(800) 829-6468
[email protected]
Technical support contact:
8:30 am – 5:30 pm Pacific Time
(818) 771-1600
Newsroom:
www.diskeeper.com/press/newsroom.aspx
For publication
Refer your readers to:
Web site: www.diskeeper.com
Blog: www.diskeeperblog.com
Knowledge Center:
www.diskeeper.com/products/documentation/documentation.asp
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REVIEWER’S GUIDE: DISKEEPER 10
1
Part
Big Disks, Big Files, Big Problems
Inevitable performance degradation is reversed only by defragmentation
Hard drives are bigger. For less than $600, consumers can purchase a
complete name-brand personal computer, including a flat-panel monitor
and a 160GB hard drive. On its XPS line of performance PCs, Dell offers drives up to 500GB (50,000 times the capacity of the 10MB drive
offered in the IBM® PC/XT in March 1983). Just a few years ago, PCs
with hard drives bigger than 1GB were a rarity. Now, even laptop PCs
with 100GB drives are increasingly common.
BIG DRIVES AND BIG
FILES RESULT IN
FAR MORE DISK
FRAGEMENTATION
THAN JUST A FEW
YEARS AGO
As hard drive capacities soar, files are rapidly growing in size. Video files
can exceed 1GB and image files from photo-editing applications1 often
are as large as 300MB. With high-definition video just around the corner
and the digital camera megapixel arms race escalating, file sizes will continue to skyrocket. In commercial server-based database applications, files
exceeding 1TB (equivalent to one million MB) are increasingly common.
Big drives and big files result in far more disk fragmentation than just a
few years ago. And with these large files often broken into hundreds, or
perhaps thousands of fragments, system performance can quickly slow to
a crawl.
1
Such as Adobe® Photoshop® and Corel® Paint Shop Pro®.
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REVIEWER’S GUIDE: DISKEEPER 10
Defragmentation Improves Performance
Independent tests clearly demonstrate the pitfalls of fragmentation and
the benefits gained by running Diskeeper.
•
•
Testing by independent laboratory NSTL resulted in performance
gains of 67.9% to 176.1% for systems running Microsoft Outlook. Performance with Microsoft Excel improved 83.6 percent.
Tests by Windows IT Pro documented fragmentation related performance degradation of up to 198% with Internet Explorer, and
up to 123% when performing a comprehensive anti-spyware
scan. Saving a large document in Microsoft Word resulted in
fragmentation related performance degradation of up to 1,489%.
Cost Effective For Corporations
Degraded disk performance is not just a user problem. It affects the entire corporation. Diskeeper restores productivity, extends hard drive lifespans, and reduces help-desk calls.
•
•
•
•
•
Automated disk defragmentation frees users from manually maintaining their systems, saving time.
Reduced disk activity leads to longer lifespans and fewer crashes.
Server efficiency improvements allow more users to be assigned
to a server, saving on infrastructure costs.
Improved system stability reduces the number of help-desk calls.
Fragmentation is a productivity robber. Losing just four minutes
per day to slower PC performance is equivalent to a loss of more
than 16,600 hours in a corporation with 1,000 employees.2
Fragmentation: A Fact of Life
Every hard drive stores files in chunks called clusters. In the Microsoft®
Windows XP® operating system, clusters usually are 4,096 bytes (4KB)
in size. A file of that size or smaller needs just one cluster. But a file that
is 4,097 bytes in size requires two clusters (leaving most of the second
one empty). A 50MB file uses more than 12,200 clusters.3
2
Calculated as (4 min. per day × 5 days per week × 50 weeks per year × 1,000 employees /
60 min. per hour = 16,666 hours).
3 For more information on cluster size, see support.microsoft.com/kb/140365/EN-US.
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REVIEWER’S GUIDE: DISKEEPER 10
FRAGMENTATION
IS A NATURAL
OCCURRENCE THAT
CANNOT BE
AVOIDED. BUT IT
CAN BE
CONTROLLED.
In an ideal world, all of a file’s clusters would be located adjacent to each
other in one long, unbroken chain. With contiguous clusters, a hard
drive’s performance improves. Files can be read more quickly since the
drive’s read/write heads don’t need to move a great deal.
But that’s theory. In the real world, it simply doesn’t work out that way.
Files almost always are stored in clusters that are scattered across the
drive, often with no more than a few abutting each other. This is fragmentation, a natural occurrence. The result is degraded system performance that continues to erode as a disk’s content becomes increasingly
fragmented through ordinary use as files are created, deleted, and modified. Fragmentation can’t be avoided, but it can be controlled.
Defragmentation Is Essential
Disk drive capacity doubles roughly every 18 months. In this environment of spiraling drive capacity and enormous file sizes, the need to defragment more frequently is crucial to maintaining disk health and high
performance levels.
FRAGMENTATION
OCCURS EVERY DAY.
WITH DAILY
AUTOMATIC
DEFRAGMENTATION,
PEAK HARD DRIVE
PERFORMANCE
By performing defragmentation every day, performance degradation can
be avoided. Handling file fragmentation as it occurs keeps defragmentation times brief and system resource consumption minimal. The alternative, performing a weekly or monthly defragmentation is almost certain
to run for a considerable length of time and will incur a performance
penalty from the daily buildup of file fragmentation.
As you’ll see in this reviewer’s guide, with Diskeeper, daily defragmentation is completely automatic and invisible to the user.
IS MAINTAINED.
A Frequent Source of Performance Problems
When a file is fragmented, it takes longer to read and write. But the effects of fragmentation are far more widespread and serious: Slow performance, long boot times, random crashes and freeze-ups — even a
complete inability to boot up at all. Many users mistakenly blame these
problems on the operating system, when disk fragmentation often is the
actual culprit. Fragmentation makes the hard drive work much harder,
shortening its lifespan. Diskeeper solves these problems through regular
use. Fortunately, Diskeeper can be fully automated, running without any
user intervention needed.
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REVIEWER’S GUIDE: DISKEEPER 10
Systems File Fragmentation
DISK DRIVE
CAPACITY IS
DOUBLING EVERY
18 MONTHS
The impact of fragmentation on system performance differs based on
the usage of the fragmented files. For example, a single infrequently used
Microsoft Office document is unlikely to have an impact on overall system performance. However, fragmentation of a paging file, which provides virtual memory to all applications on a system, will likely have a
more noticeable impact.
Fragmentation affects all files, even system files. For example, the Master
File Table (MFT) grows in size as the number of files and directories increases. As it grows, the MFT is almost certain to occupy non-contiguous
clusters, becoming fragmented. Even the metafiles within the MFT can
be allocated in non-contiguous clusters and therefore can become fragmented.
Why Does Fragmentation Occur?
When a file is deleted, its clusters are freed for use by another file. When
a new file is saved, the operating system locates an available cluster, saves
some of the file, and then jumps ahead to the next available cluster until
the entire file is stored. Because files are constantly being written, deleted
and resized, fragmentation is a natural, unavoidable occurrence. In other
words, it’s not just files that are fragmented; free space is fragmented, too.
One culprit is the temporary Internet files that are created and stored on
a hard drive as Web sites are visited, and then purged at some future
point. It’s not uncommon for a PC to have tens of thousands of these
files simultaneously, including images, cookies, scripts, and other file
types. The result is a patchwork of fragmented files that becomes an
enormous drag on system performance and health.
Diskeeper Eliminates Fragmentation
Diskeeper is built with a single task in mind: it eliminates fragmentation.
It does this by reorganizing a hard drive’s contents so that all of its files
occupy contiguous clusters.
Diskeeper is compatible with very large-capacity multi-terabyte drives.
(1 terabyte = 1,000 gigabytes). Special features available in higher-end
editions employ strategies to increase file access even more. These features are explored in depth in Section 2 of this reviewer’s guide.
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REVIEWER’S GUIDE: DISKEEPER 10
Windows Defragmenter Is Not Enough
Yes, it’s true. Microsoft Windows includes a built-in disk defragmentation
utility. Is it enough? No way!
The manual defragmenter in Windows is a duct tape solution. It falls
short on several counts:
•
•
•
•
•
•
•
•
•
Does not include a native scheduler, it must be started manually
for each use
Not capable of performing complete defragmentation
Does not contain advanced sequencing technology to increase
file access time
Is usually run reactively only after PC performance deteriorates
Cannot be used across a network in any capacity
Designed for a time when 3GB drives were the norm and file
sizes were much smaller, it often cannot defragment large files or
large volumes
High resource usage that severely taxes the PC while it runs
Does not consolidate free space
Runs very slow
Diskeeper addresses these shortcomings:
•
•
•
•
•
•
•
•
“Set It and Forget It®” automatic, unattended operation
Thoroughly defragments applications, systems files and free space
Calibrates file performance by learning which files are used most
Runs proactively to avoid compounding problems
Works across networks; supports multi-terabyte server volumes
Supports very high-capacity drives and easily handles extremely
large files with ease
Runs transparently in the background
Fast defragmentation
Target Audience
Every system, from the entry-level home PC to the largest enterprise
servers with huge amounts of storage, are subject to fragmentation and
the resulting erosion in performance. Diskeeper has segmented this audience and offers different editions of Diskeeper (editions covered in Section 2).
Business Users. For those who rely on their PCs for a living, slow computer performance can kill productivity and an ill-timed crash can have
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REVIEWER’S GUIDE: DISKEEPER 10
disastrous results. Diskeeper eliminates fragmentation-related slowdowns
and crashes.
Corporate System Administrators. Routine manual defragmentation
of every machine on a corporate network is impractical due to the labor
and time that would be required. That’s why most corporations that rely
on manual defragmentation wind up never defragmenting at all.
Diskeeper keeps every machine defragmented all the time with no intervention required. Likewise, servers that need to run 24/7 can’t be taken
down for manual defragmentation. The Diskeeper product line includes
Server editions specially designed to keep large servers defragmented
with no performance loss during defragmentation.
Novice Users. By automating the defragmentation process, Diskeeper
makes the computer “maintenance free,” eliminating the need for nonexpert users to intervene in ongoing disk maintenance.
Power Users. For power users who regard their computers as finelytuned machines, Diskeeper offers detailed reports and screens that show
exactly what’s going on “under the hood.”
Gamers. For gamers frustrated by slow load times, choppy animation,
and low frame rates, Diskeeper optimizes load times, speeds transitions
between game phases, and eliminates disk-related slowdowns.
Web Surfers. Browsing is a disk intensive affair as files are constantly
written to and read from the internet cache. With sites frequently serving
up hundreds of temporary files, surfing leads to serious fragmentation.
Diskeeper eliminates this problem, providing lightning-fast Internet
cache reads and writes, eliminating fragmentation buildup.
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REVIEWER’S GUIDE: DISKEEPER 10
Product Information Box
If your review carries a product info box, the following chart may be
helpful to you.
Diskeeper 10
At A Glance
In Brief
Editions and pricing
Operations Systems
Support
Product Support
Vendor
For more information
Now in its tenth generation, Diskeeper’s redesigned user interface makes it easier than ever to maintain a healthy hard drive,
on a single home PC or in a corporation with thousands of workstations and servers scattered worldwide. Supporting an unlimited number of volumes and individual volume sizes of up to 2
terabytes (no volume size limit with Server Enterprise Edition),
Diskeeper runs silently as a “Set It and Forget It” Windows service. Intelligent File Access Acceleration Sequencing Technology
(I-FAASTTM) speeds file access and creation by up to 80 percent
while Frag ShieldTM prevents fragmentation of the Master File
Table (MFT) on NTFS volumes. The Administrator Edition supports remote installation and management of Diskeeper on
workstations and servers across the network.
Home, $29.95; Professional, $49.95; Professional Premier,
$99.95; Server Standard, $299.95; Server Enterprise,
$999.95; Administrator, $199.95
Depending on Diskeeper edition, all versions of Windows XP, all
versions of Windows Server 2003, Windows 2000 Professional
and all server editions are supported, along with Windows Me,
Windows 98 and Windows NT 4.
Registered users receive 90 days of free telephone support and
special upgrade pricing. A free Technical Support Web site contains a searchable knowledge base.
Diskeeper Corporation.; Burbank, Calif.
www.diskeeper.com
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REVIEWER’S GUIDE: DISKEEPER 10
2
Part
Diskeeper 10 In Depth
New power to defragment today’s high-capacity disks
THE ‘SET IT AND
FORGET IT’
DESIGN ALLOWS
Diskeeper 10 represents a milestone in the advancement of defragmentation software with the addition of Intelligent File Access Acceleration
Sequencing Technology (I-FAAST). Existing features are presented in a
streamlined user interface. New users are certain to find Diskeeper easy
to use, yet comprehensive in its capabilities. This section looks at key new
and enhanced features in Diskeeper 10.
DISKEEPER 10
TO RUN IN THE
BACKGROUND
AUTOMATICALLY
Enhanced User Interface
To present its many features in the most intuitive way possible, the user
interface of Diskeeper 10 is a significant leap forward. The new design is
the result of extensive usability testing; it provides a clean and intuitive
user experience.
The updated Diskeeper 10 interface is based on a console crafted for
both simplified “basic” use as well as “advanced” product configuration.
This console design is consistent across all Diskeeper Editions; however,
the Home Edition does not include advanced configuration options.
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REVIEWER’S GUIDE: DISKEEPER 10
Menu Bar
Toolbar
Quick
Launch Pane
Computer
Pane
Tabbed
Dashboard
Dashboard
Area
Status Bar
The redesigned user console features a menu bar, toolbar, quick launch
pane, computer pane, tabbed dashboard, and a status bar.
Menu Bar. Alternative access to the features from the Toolbar and
Quick Launch pane.
Toolbar. Offers quick access to commonly-used controls.
Quick Launch Pane. Provides easy access to commonly-used
Diskeeper features as well as shortcuts for common tasks.
Computer Pane. Lists all supported disk volumes detected on the
computer. Displays general information about each volume and schedules that have been established for them.
Tabbed Controls. The tabs in the Dashboard area allow quick selection among the Volume Map, Job Report, Job Log, and Historical Report.
Dashboard Area. This is the main “Operations Center” for Diskeeper.
Each tabbed pane shows a different aspect of your disks’ condition.
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REVIEWER’S GUIDE: DISKEEPER 10
Status Bar. Displays the progress of currently running Diskeeper
tasks. Also shows folder location, name of file being moved, size of the
file fragment being moved, and total file size.
Microsoft Management Console Component
Diskeeper 10 operates through the Microsoft Management Console
(MMC), a common framework environment that hosts systems utilities
and management applications from third-party developers, such as
Diskeeper Corporation.4 Like all MMC components (sometimes called a
“snap-in”), Diskeeper uses the .msc file extension. The “diskeeper.msc”
component, in turn, calls a variety of .exe and .dll files to actually perform defragmentation, reporting, scheduling, and other tasks.
Through policies, workstations and servers can be set to check for updates at predetermined intervals, every month, every day, even every
minute, if necessary.
Function Over Form
Occasionally, Diskeeper opts to keep a file slightly fragmented. It does
this for a very good reason. A very large file that is broken into just a few
segments has only a negligible impact on drive performance. But rearranging that file so that it occupies completely contiguous clusters might
require moving several gigabytes of data, just for the sake of generating a
nice-looking disk map. Since it is performance that matters most,
Diskeeper 10 includes the Performance Map analysis tab. It allows users
to examine the disk from a performance viewpoint instead of a “geographical” one.
Key Features
Diskeeper 10 is not simply an update. It is a complete rethinking and redesign built to address the special issues posed by today’s very large volume and file sizes. Diskeeper presents features in a streamlined way, improving usability. But under the hood, much has changed. These
enhanced features include Intelligent File Access Acceleration Sequencing Technology (I-FAAST), I/O SmartTM, along with improvements to
4
For detailed information about MMC, visit the Microsoft Developer Network site at
msdn.microsoft.com/library/default.asp?url=/library/en-us/dnanchor/html/mmc.asp.
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REVIEWER’S GUIDE: DISKEEPER 10
the defragmentation engine and the Terabyte Volume EngineTM (TVE),
and others.
Breakthrough I-FAAST Technology
Intelligent File Access Acceleration Sequencing Technology (I-FAAST)
improves file access and creation by an average of 10 percent to 20 percent, and by as much as 80 percent.
I-FAAST USES
AN ANALYSIS
TECHNIQUE THAT
PREVENTS
DISKEEPER FROM
BEING “FOOLED” BY
FILES THAT HAVE
BEEN RECENTLY
ACCESSED
When I-FAAST is enabled, Diskeeper runs benchmarks on the disk volumes to learn their performance characteristics. Diskeeper then continually monitors volumes to determine which files are requested most often.
I-FAAST uses an analysis technique that prevents Diskeeper from being
“fooled” by files that have been recently accessed.
Using collected monitoring information, Diskeeper sequences files to
take best advantage of both the logical characteristics and physical characteristics of the volume. The sequencing process is integrated with
background defragmentation, making its operation transparent.
I-FAAST intelligence allows Diskeeper to adapt to changing situations; if
the demands on a given system change (such as long-dormant files suddenly being frequently accessed), Diskeeper adjusts its behavior.
I/O Smart Enhancements
Diskeeper’s I/O Smart has been enhanced to completely eliminate performance slows related to disk I/Os incurred during defragmentation.
I/O Smart technology actively “listens” for I/O requests. During a
Diskeeper defragmentation job, if another application or process needs
access to the hard drive, Diskeeper intelligently pauses defragmentation
until the other program’s I/O requests are fulfilled. Once that happens,
Diskeeper gets the go-ahead to resume defragmentation until another
request comes along. Combined with its high-speed engine, Diskeeper
can easily defragment using the “spaces” between I/O requests, even on
busy servers.
Core Defragmentation Engine Enhancements
Improvements to innovative Diskeeper technology provide enhanced
defragmentation in extremely low free space conditions (even for very
large files) and extremely thorough free space defragmentation. Further
advancements to “comprehensive” defragmentation consolidate a volume’s free space into one or a small handful of chunks.
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REVIEWER’S GUIDE: DISKEEPER 10
Terabyte Volume Engine (TVE) Improvements
The enhanced TVE has improvements to consolidate free space more
thoroughly. The TVE is specially designed for volumes with a large numbers of files. It’s the fastest and most resource-conservative defragmentation technology ever developed. Diskeeper users with large volumes
benefit from faster defragmentation, lower overhead and dramatically
reduced total cost of ownership (TCO).
Frag Shield™
Fragmentation of the Master File Table (MFT) on NTFS volumes and
paging files can seriously impair system performance and reliability. Since
the Windows operating system relies heavily on these, the effect of their
fragmentation is often much greater than when a normal file is fragmented. Since special measures must be taken to defragment these files, it
is better to prevent their fragmentation in the first place. The Frag Shield
feature configures these critical system files optimally, helping to keep
them contiguous from the start.
Defragmentation Methods
Diskeeper supports several types of defragmentation; each suits a particular need.
•
Quick Defragmentation. This method minimizes defragmentation time by placing the emphasis on defragmenting files, rather
than consolidating free space. This method completes faster and
uses fewer system resources.
•
Recommended Defragmentation. This is the default and provides a proven and balanced mix of file defragmentation and free
space consolidation. It uses slightly more system resources.
•
Comprehensive Defragmentation. This method performs additional free space consolidation. It requires additional processing
and time. Free space consolidation improvements are realized
gradually over time. This method is best suited for scheduled defragmentation jobs; it is not available for Manual Defragmentation Jobs.
For any given defragmentation method, Diskeeper provides an option to
more efficiently defragment larger files. When selected, large files are defragmented only as much as needed to improve access. This option can
save considerable system resources and shorten defragmentation jobs.
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REVIEWER’S GUIDE: DISKEEPER 10
Selectable Disk and CPU Priority
A user can set the disk and CPU priorities at which Diskeeper prescheduled and on-demand manual defragmentation jobs run.
Simultaneous Analysis or Defragmentation
You can analyze and/or defragment more than one disk volume at a
time. Different Diskeeper editions support different numbers of simultaneous operations. See Appendix A for more information.
DISKEEPER 10 CAN
BE INSTALLED
REMOTELY ON
THOUSANDS OF
COMPUTERS WITH
Boot-Time Defragmentation
Defragments files at boot-time that cannot be moved safely when Windows is running. It also defragments or consolidates directories, which
depending on the version of Windows can’t be moved during on-line
defragmentation.
THE DISKEEPER 10
ADMINISTRATOR
EDITION
Group Policy Support
Diskeeper can be configured network-wide with the Group Policy Editor
provided with Windows 2000 Server and Windows Server 2003.
Remote Installation
Diskeeper can be installed simultaneously on multiple computers in a
network, using the Diskeeper 10 Administrator Edition. Remote installation can be a huge time saver for system administrators, especially on
large networks, where installation of Diskeeper on hundreds or thousands of systems is common.
Diskeeper 10 Editions
Diskeeper 10 is offered in five different editions and an administrator
edition, each customized to meet the defragmentation needs of different
types of systems. (See chart, page 16.)
Diskeeper 10 Professional Edition
Provides enhanced functionality for advanced users and network environments. Features include boot-time mode, Frag Shield, and power
management feature for laptops. It features two manual defragmentation
options, three “Set It And Forget It” options, plus an option for efficiently defragmenting large files. This edition can be managed by the
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REVIEWER’S GUIDE: DISKEEPER 10
Diskeeper Administrator Edition. Defragments up to 4 volumes simultaneously of 768GB each (up from 512GB in Diskeeper 9).
Diskeeper 10 Professional Premier Edition
The Professional Premier Edition is new and represents a broadening of
the Diskeeper product family to better target specific users. For high-end
workstations and gaming systems, this edition includes all the capabilities
of the Professional Edition and more. It offers three “Set It And Forget
It” and two manual modes to simultaneously defragment as many as 8
volumes of up 2TB each. Adds I-FAAST and 64-bit operating systems
support and can be remotely managed by Diskeeper Administrator.
Diskeeper 10 Server Standard Edition
Maximizes server speed and availability while eliminating the need to take
the server down for defragmentation. Multi-pass engine and I/O Smart
technology allow thorough defragmentation without slowing down server
response times. Can be managed by Diskeeper Administrator Edition.
Uses four different methods to defragment up to 16 volumes simultaneously of up 2TB each (up from 8 simultaneous volumes of up to 768 GB
each in Diskeeper 9 Server Standard Edition). Includes I-FAAST and 64bit operating systems support. Diskeeper supports all levels of softwareand hardware-based RAID arrays. This edition supports installation in
Windows based Network Attached Storage (NAS) appliances.
Diskeeper 10 Server Enterprise Edition
Simultaneously defragments an unlimited number of volumes with no
limit in volume size (compared with a maximum of 16 simultaneous volumes of 4 TB each in Diskeeper 9 Server Enterprise Edition). Features
the Terabyte Volume Engine, specially designed to defragment ultra-large
disk volumes on high-capacity and mission-critical servers. Includes IFAAST and 64-bit operating systems support. Windows based Storage
Area Networks (SANs) and clustered environments are fully supported.
Can be managed by Diskeeper Administrator Edition.
Diskeeper 10 Administrator Edition
This centralized management utility is used to remotely install, schedule,
and manage Diskeeper throughout a network. Diskeeper Administrator
supports management via Active Directory group policies and features
advanced reporting, remote console functionality, and automatic alerts.
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REVIEWER’S GUIDE: DISKEEPER 10
Diskeeper 10 Home Edition
Designed for less technical home users whose systems do not need to be
managed remotely, this edition can defragment volumes of up to 768GB
each (up from 512GB in Diskeeper 9).
Diskeeper Runs As A Service
Diskeeper is primarily designed as a “Set It and Forget It” disk defragmenter. To accomplish this goal, it creates a Windows service. The service allows Diskeeper to run in the background while other applications
are running. As long as the operating system is up and running,
Diskeeper can defragment your disks, whether the user is logged on or
not.
After installation, the Diskeeper service starts automatically each time the
computer is restarted. The Diskeeper service runs all the time, whether
or not defragmentation is occurring. This service (DkService) consumes
negligible system resources, using only a few seconds of CPU time each
week.
15
Professional
Professional
Premier
Server Standard
Server Enterprise
Administrator
Diskeeper 10 Feature
Comparison by Edition
Windows®
Built-In
REVIEWER’S GUIDE: DISKEEPER 10
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
N/A
N/A
N/A
Slow
No
No
No
No
No
Fast
Yes
Yes
Yes
Yes
Yes
Fast
Yes
Yes
Yes
Yes
Yes
Fast
Yes
Yes
Yes
Yes
Yes
Fast
Yes
Yes
Yes
Yes
Yes
N/A
N/A
N/A
N/A
N/A
N/A
Slow
No
No
High
Fast
Yes
Yes
Low
Fast
Yes
Yes
Low
Fast
Yes
Yes
Low
Fast
Yes
Yes
Low
N/A
N/A
N/A
N/A
No
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
No
No
No
No
No
No
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Yes
Yes
Yes
Yes
Yes
Yes
Scheduling
Automatic defragmentation (Smart Scheduling®)
"Set It and Forget It"™
Flexible scheduling options
Set up two schedules per volume
Defragmentation Engine
Defragmentation engine speed
Comprehensive (free space consolidation) mode
Multi-pass defragmentation
Background defragmenting
Superior large volume performance (see “TVE” below)
Defragment multiple volumes simultaneously
System Performance
System speed during defragmentation (I/O Smart™)
Pause/resume defragmentation
Gives other applications priority access to hard drive
System resource usage
Special Features
I-FAAST™ for optimal file access speed
Terabyte Volume Engine™ (TVE) for drives >60GB
Defragments while screen saver is active
Defragments critical system files (Boot time mode)
Prevents fragmentation of critical system files
Group Policy management support
Power management for laptops
Enable / disable users from performing defragmentation
Administrative Features
Deploy Diskeeper across the network
Set defragmentation schedules for all your systems
Supports Active Directory for scheduling / deployment
Manage your Diskeeper licenses to ensure legality
Detailed fragmentation reports on network systems
Email alerts on key disk health / performance issues
Source: Diskeeper Corporation.
16
Professional
Professional
Premier
Server Standard
Server Enterprise
Administrator
Diskeeper 10
Operating System Support
Home
REVIEWER’S GUIDE: DISKEEPER 10
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Yes
No
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Clients
Windows XP Home
Windows XP Tablet
Windows XP Media Center
Windows XP Professional
Windows XP for x64
Windows 2000 Professional
Windows NT 4.0 Workstation (SP 6 or higher)
Windows Millennium Edition (Me)
Windows 98
Servers
Windows 2000 Standard
Windows 2000 Advanced
Windows 2000 DataCenter
Windows NT 4
Windows NT 4 Enterprise
Windows Server 2003 Standard
Windows Server 2003 Web
Windows Server 2003 for x64
Windows Server 2003 Enterprise
Windows Server 2003 Advanced
Windows Server 2003 DataCenter
Source: Diskeeper Corporation.
17
REVIEWER’S GUIDE: DISKEEPER 10
3
Part
Hands-On With Diskeeper 10
Discover why Diskeeper is the number one choice
Diskeeper offers several methods and many features for performing defragmentation automatically and manually. This section explores several
key features. For additional details, refer to the Diskeeper 10 User’s Manual.
DISKEEPER NEVER
PLACES FILES AT
RISK, EVEN IF
THE COMPUTER
CRASHES DURING A
DEFRAGMENTATION
JOB
Safety First
Now in its tenth generation, Diskeeper overriding design goal is to err on
the side of caution. It moves a file only when it is absolutely certain that
no data will be lost, including file attributes. The only change to file attribute-type information is the physical location of the file on the volume. File dates are never changed and no other fields in the file record
header are used to store Diskeeper information.
If anything causes the computer to crash while Diskeeper is running, or
if the user aborts the Diskeeper defragmentation run in the middle of
the file relocation process, no data is ever at risk. This safety is assured
because Diskeeper uses the Windows “Movefile API” to safely move files
`while the operating system is active. This essential API was developed
jointly by Diskeeper Corporation. and Microsoft.
18
REVIEWER’S GUIDE: DISKEEPER 10
Installation
Diskeeper 10 installs from a CD-ROM and takes just a few minutes. Refer to the Diskeeper 10 User’s Manual for detailed installation instructions.
However, here are a few tips to keep in mind:
•
DISKEEPER IS AN
AUTOMATIC
DEFRAGMENTER
AND SHOULD BE
•
•
TESTED AS AN
AUTOMATIC
DEFRAGMENTER,
SCHEDULED AND
•
If the MMC is not installed, the MMC Setup program is launched
automatically. After the MMC files are installed, the Diskeeper
Setup program resumes.
Setup detects and removes previously installed Diskeeper software.
On a Windows 2000, Windows XP or Windows Server 2003 system, after Setup is complete, Diskeeper can be started after clicking Finish. On Windows 98/Me and Windows NT systems, a restart may be required.
The first time Diskeeper is run, it checks for updates.
RUNNING IN THE
BACKGROUND
Achieving Optimal Results
Once Diskeeper is installed, it can be configured for “Set It And Forget
It” operation. Prior to doing that, here are a few tips for achieving optimal results.
DAILY
DEFRAGMENTING
KEEPS ‘DEFRAG’
Analyze Volumes
Following installation, click the Analyze icon to analyze all disk
volumes on the target system to obtain a baseline measurement
of fragmentation.
JOB TIMES SHORT
AND MINIMIZES
USE OF SYSTEM
RESOURCES
Set Up Frag Shield
Set up Frag Shield to guard against Master File Table (MFT)
fragmentation.
1. Click the “gears” toolbar icon to select Configure option.
2. Click Frag Shield and then the Frag Shield Edit button to display the Frag Shield Configuration window.
3. Choose the option to configure MFT to the recommended size
calculated by Diskeeper.
19
REVIEWER’S GUIDE: DISKEEPER 10
Enabling Diskeeper’s Frag Shield capability protects the Master File Table and
Paging files from becoming fragmented.
Set Up Boot-Time Defragmentation
Depending on the version of Windows, certain key system files
are not able to be moved while the operating system is running.
The Boot-Time defragmentation feature defragments the paging file
and/or consolidates the MFT as the system boots. After running the
Boot-Time operation once, regular defragmentation and Frag Shield can
help prevent the MFT and paging file from becoming fragmented again.
To set up Boot-Time defragmentation, click the Boot-Time icon in the
toolbar and then follow the steps shown in the following screen image.
20
REVIEWER’S GUIDE: DISKEEPER 10
•
Run Boot-Time defragmentation on one disk volume at a time,
because it can be time consuming and the computer cannot be
used for any other purpose while the boot-time program runs.
•
Defragment volumes before running Boot-Time defragmentation. Doing so creates a contiguous free space into which directories and/or paging files can be moved. It’s also good practice to
run a defragmentation job after a boot-time job has completed.
•
Run online defragmentation after a Boot-Time job has completed.
21
REVIEWER’S GUIDE: DISKEEPER 10
‘Set It And Forget It’ Automatic Mode
‘SET IT AND
FORGET IT’ MODE
ALLOWS DISKEEPER
TO RUN
AUTOMATICALLY
IN THE
BACKGROUND
The Set It and Forget It™ mode allows Diskeeper to run automatically in
the background, according to a user-defined schedule. After the MFT
and paging files are defragmented, schedule Diskeeper to run in the background in “Set It and Forget It” mode. Running in this mode, Diskeeper
works quietly, keeping disks in prime condition. If you choose a custom
schedule, we recommend defragmenting daily to handle fragmentation as
it occurs and to keep defragmentation jobs short.
Four different Set It and Forget It jobs are available, depending on the
edition of Diskeeper 10.
•
Primary Defragmentation Job: The core component of Set It
and Forget It defragmentation.
•
Secondary Defragmentation Job: A second, independent job
that has the same, but separate options as a Primary Defragmentation Job. How is this used? The Primary Job could be set for
weekdays and a Secondary Job for weekends. Or, a low-priority
job can run during the day when the computer is active, and another, higher-priority job at night.
•
I-FAAST Defragmentation Job: I-FAAST (Intelligent File Access Acceleration Sequencing Technology) jobs use specialized
technology to maximize the performance of most commonly accessed files. I-FAAST jobs are intended to run in conjunction
with Primary and/or Secondary Defragmentation jobs.
•
Boot-Time Defragmentation Job: Useful to defragment files
that cannot be moved safely when Windows is running. BootTime Defragmentation performs directory consolidation, paging
file defragmentation, and Master File Table (MFT) defragmentation.
22
REVIEWER’S GUIDE: DISKEEPER 10
Enable ‘Set It And Forget It Mode’
Starting Set It and Forget It jobs requires just a few mouse clicks.
1. Open the Set It and Forget It option in the Quick
Launch pane.
2. Select Primary Defragmentation Job. When the
Job Properties window opens, select one or more
volumes.
3. Specify the schedule. (Smart Scheduling is recommended.) The following section provides more details about Smart Scheduling, a key feature in
Diskeeper 10.
4. Choose a Defragmentation Method. (The “Recommended” option provides the best balance between file defragmentation and free space consolidation.)
5. Enable Large File Defragmentation. Scroll to the
bottom of the Defragmentation Method window
from the previous step, then click the check box.
This important option emphasizes improvements in
file access over 100-percent defragmentation of
large files.
Smart Scheduling
‘SMART
SCHEDULING’
DETERMINES THE
OPTIMUM
DEFRAGMENTATION
SCHEDULE FOR
EACH VOLUME
With Smart Scheduling, users don’t need to make decisions about when
to defragment. It’s all handled by Diskeeper. Use Smart Scheduling to let
Diskeeper establish optimum defragmentation schedules.
The underlying methodology is elegant in its simplicity.
When Smart Scheduling is enabled, Diskeeper keeps track of the number
of files moved every time it runs on each disk volume. When the number
of fragmented files moved during a defragmentation run increases,
Diskeeper is automatically scheduled to run more often. When the number of files moved decreases, the interval between defragmentation jobs
is lengthened.
23
REVIEWER’S GUIDE: DISKEEPER 10
The Smart Scheduling option is available within the Schedule Type
drop-down list in the Job Schedule page of the Primary or Secondary
Defragmentation Job Properties dialog.
Enable I-FAAST Mode
I-FAAST improves file access and creation on NTFS volumes by up to
80 percent. It runs special benchmarks to learn about the volume’s performance and them monitors it continuously to determine which files are
requested most often.
Since I-FAAST learns over time, it can take up to a week for the full
benefits to become apparent.
1. Click the I-FAAST icon to open the I-FAAST Job Properties window.
2. Choose one or more volumes.
3. Click the checkbox to enable I-FAAST.
A Brief Demonstration
The following steps provide a quick demonstration of Diskeeper on a
workstation or server, and introduce recommended settings.
1. In the Computer pane, locate and select system volumes
2. In the Quick Launch pane at the left of the screen, click Analyze
and Defragment Now to display all of its options. Next, click Analyze to start the analysis. The larger the volume, the longer this takes.
24
REVIEWER’S GUIDE: DISKEEPER 10
3. The Volume Map tab displays the condition of the selected volume.
Areas in red show the extent of fragmentation. Optionally, click the
Save button to save a bitmap image of the Volume Map.
4. After the analysis finishes, click the Job Report tab. The Job Report
provides fragmentation statistics, volume health information, file access times, lists of the most fragmented files on the volume, and recommendations for achieving and maintaining optimal performance.
Optionally, click Save to save this analysis.
25
REVIEWER’S GUIDE: DISKEEPER 10
A report of most-fragmented files is available. It identifies
the file size as well as the number of fragments into which
the file is split.
5. Repeat steps 1 through 4 for each volume.
Color-Coded Analysis
When Diskeeper analyzes a volume, it displays results in a color-coded
graphical representation. Each color is significant.
The horizontal bars in the Volume Map provide a graphic representation
of fragmentation. The colors indicate the type and condition of the data
on the volume. The colors represent different aspects of the volume
when viewing the two different Volume Map views available.
When the File Performance view is displayed, the colors available are:
26
REVIEWER’S GUIDE: DISKEEPER 10
DISKEEPER EMPHASIZES
•
Dark Blue: high-performing files and folders
•
Red: low-performing files and folders
•
Pink: low-performing system files
•
White: free space
•
Green/White Stripes: space reserved for expansion of the MFT
(Windows NT, Windows 2000, Windows XP, and Windows
Server 2003 systems only)
PERFORMANCE. A
PRETTY DISK MAP
SHOWING ALL FILES
NEATLY PACKED
TOGETHER IS NOT
THE GOAL.
When the File Structure view is displayed, the colors available are:
•
Dark Blue: contiguous (non-fragmented) files
•
Red: fragmented files
•
Yellow: paging file (for Windows NT, Windows 2000, Windows
XP, and Windows Server 2003) or the swap file (for Windows
98/Me)
•
Green: unmovable system files such as the Master File Table
•
White: free space
•
Green/White Stripes: space reserved by Diskeeper for expansion of the MFT (Windows NT, Windows 2000, Windows XP,
and Windows Server 2003 systems only)
•
Light Blue: directory folders
Diskeeper is all about maximizing disk performance; it is never about
generating a pretty disk map that shows all files tightly packed together. It
is not Diskeeper’s intent to jam files together, but to arrange a volume’s
files for best possible disk performance. Where files are placed is a function of frequency of use.
Volume Health
As it analyzes a volume, Diskeeper evaluates its “health.” This information is displayed on the Job Report tab. The factors used to determine a
“health index” include overall fragmentation level, MFT fragmentation,
paging file fragmentation, and available free space. Volume health is categorized as Healthy, Warning, or Critical.
27
REVIEWER’S GUIDE: DISKEEPER 10
Other Features
Diskeeper 10 incorporates many features to optimize its method of operation on any client workstation or server. Additional available configuration settings include:
•
•
•
•
•
•
•
Set Disk and CPU Priority: Limits the I/O and CPU resources
that Diskeeper can use for Manual, Primary, and Secondary jobs.
File Exclusions: Allows user to specify files and folders that
Diskeeper should not process. (In addition, Diskeeper has a builtin internal exclusion list of files that it will not move under any
circumstances. For example, “memory.dmp” is never moved because its location is stored are loaded by the kernel when the system boots and stored in memory. The same is true for “hiberfil.sys,” which is related to system hibernation.
Display Behaviors: Customize the Diskeeper console.
Power Management: Specifies how Diskeeper operates when
the computer is running on battery power.
Command Prompt Operation: Should it be necessary,
Diskeeper can be run by opening a command window and displaying a C> prompt.
Cluster Aware: Diskeeper can run as a cluster-aware application
in a clustered server environment where a group of independent
servers works collectively while running the Microsoft Cluster
Service (MSCS). Running Diskeeper on a server cluster allows
scheduled defragmentation to continue automatically even if the
primary cluster node ever fails.
Screen Saver Mode: Automatically starts defragmenting whenever the screen saver launches and pauses when keyboard or
mouse activity is detected. Screen Saver mode is available under
the Schedule Type drop-down list in Job Schedule page of the
Primary or Secondary Defragmentation Job Properties dialog.
Diskeeper On The Network
Diskeeper is not limited to operation on individual user’s computers.
Servers are fully supported through the Diskeeper 10 Server Standard
Edition and the Diskeeper 10 Server Enterprise Edition. In addition, the
Diskeeper Administrator Edition offers a single point of control for
servers and workstations, including remote deployment.
28
REVIEWER’S GUIDE: DISKEEPER 10
Networked Administration
Diskeeper installations on workstations and servers can be administered
network-wide through the Diskeeper Administrator Edition, a single
point of control. However, sites using Microsoft Group Policy can use
the Diskeeper.adm administrative template file available from Diskeeper
Corporation to control many aspects of Diskeeper operation through
Group Policy. The Diskeeper.adm template file is available free of charge
at www.diskeeper.com/diskeeper/grouppolicy.asp.
A separate manual, the 79-page Diskeeper Administrator Edition for Windows
User Manual provides additional details.
Remote Installation
We all remember the days of a corporate IT technician installing software by
moving from computer to computer. The process is slow, very expensive, and
likely to overlook some systems. Diskeeper can be installed remotely on selected systems throughout a network.
The preferred method for installing Diskeeper on computers across the
network is the Push Install feature, available in the Diskeeper Administrator Edition.
Using the Push Install feature, Diskeeper Administrator Edition can install Diskeeper Professional Edition, Diskeeper Professional Premier
Edition, Diskeeper Server Standard Edition or Diskeeper Server Enterprise Edition simultaneously to multiple computers on a network from a
single machine acting as an administrative console.
Tips For Testing
Diskeeper is an automatic defragmenter and it should be tested that way.
Performing a single manual defragmentation is not the way the product is
intended to be used. To obtain a real-world understanding, Diskeeper
should be installed and allowed to run in its automatic configuration for
at least a few days. For Diskeeper editions that include I-FAAST, one may
continue to experience performance benefits for up to a full week. Here
are some additional tips.
•
•
Using a system that has gone without defragmenting (typically using the built-in Windows defragmenter) for a long period of time
is likely to provide the most dramatic results.
After installation, analyze the test volume(s) to understand its
current level of fragmentation.
29
REVIEWER’S GUIDE: DISKEEPER 10
•
•
FILE PERFORMANCE
IS FAR MORE IMPORTANT THAN FILE
•
STRUCTURE. A
PRETTY DRIVE MAP
DOESN’T NECES-
•
SARILY CORRESPOND TO MAXIMUM PERFORMANCE
IN ALL CASES.
•
Configure Frag Shield and then run a Boot-Time Defragmentation job to defragment the Master File Table and paging files.
Configure “Set It and Forget It,” Smart Scheduling, and I-FAAST
(if the edition being tested includes I-FAAST) to ensure that
Diskeeper applies its full breadth of capabilities to the selected
volume(s).
With Diskeeper scheduled to run on an actively used system, allow it to work in the background for a few days. In the
Dashboard area you can view the Historical Report and Job Log
tabs to examine what Diskeeper has done for your system.
Test I-FAAST on an actively used system, allowing it to run for a
full week. This gives Diskeeper an opportunity to monitor all disk
activity and learn which files are requested most often. This information helps Diskeeper achieve the best possible results.
File Performance is far more important than File Structure. A
pretty drive map doesn’t necessarily correspond to maximum performance in all cases.
© 2005 Diskeeper Corporation. All Rights Reserved. Diskeeper, “Set It and Forget It,”
SmartScheduling, Frag Shield, I-FAAST, I/O Smart, Terabyte Volume Engine, and the
Diskeeper Corporation log are trademarks or registered trademarks of Diskeeper Corporation. in the United States and/or other countries. Microsoft is a registered trademark and Windows is a trademark of Microsoft Corporation. Dell is a trademark of
Dell Inc. Other product names may be trademarks or registered trademarks of their
respective owners.
30
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