USER MANUAL
USER MANUAL
KPM180H
CUSTOM S.p.A.
Str. Berettine 2
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2013 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of this manual in whatever form,
whether by printed or electronic means,
is forbidden. While guaranteeing that the
information contained in it has been carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this
manual bear no responsibility for how the
manual is used.
Information regarding any errors found in it
or suggestions on how it could be improved
are appreciated. Since products are subject to continuous check and improvement,
CUSTOM S.p.A. reserves the right to make
changes in information contained in this
manual without prior notification.
The pre-installed multimedia contents
are protected from Copyright CUSTOM
S.p.A. Other company and product names
mentioned herein may be trademarks of
their respective companies. Mention of
third-party products is for informational
purposes only and constitutes neither
an endorsement nor a recommendation.
CUSTOM S.p.A. assumes no responsibility
with regard to the performance or use of
these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
GENERAL SAFETY INFORMATION
Your attention is drawn to the following
actions that could compromise the characteristics of the product:
• Read and retain the instructions which
follow.
• Follow all indications and instructions
given on the device.
• Make sure that the surface on which
the device rests is stable. If it is not, the
device could fall, seriously damaging it.
• Make sure that the device rests on a hard
(non-padded) surface and that there is
sufficient ventilation.
• When positioning the device, make sure
cables do not get damaged.
• Use the type of electrical power supply
indicated on the device label. If uncertain, contact your dealer.
• Make sure the electrical system that
supplies power to the device is equipped
with a ground wire and is protected by a
differential switch.
• Do not block the ventilation openings.
• Do not insert objects inside the device as
this could cause short-circuiting or damage components that could jeopardize
printer functioning.
• Do not carry out repairs on the device
yourself, except for the normal maintenance operations given in the user
manual.
• Make sure that there is an easily-accessible outlet with a capacity of no less
than 10A closely to where the device is
to be installed.
• Periodically perform scheduled maintenance on the device to avoid dirt build-up
that could compromise the correct, safe
operation of the unit.
• Before any type of work is done on the
machine, disconnect the power supply.
• Do not touch the head heating line with
bare hands or metal objects. Do not
perform any operation inside the printer
immediately after printing because the
head and motor tend to become very
hot.
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for accidents or damage to persons or
property occurring as a result of tampering,
structural or functional modifications, unsuitable or incorrect installations, environments not in keeping with the equipment’s
protection degree or with the required temperature and humidity conditions, failure
to carry out maintenance and periodical
inspections and poor repair work.
THE CE MARK AFFIXED TO
THE PRODUCT CERTIFY
THAT THE PRODUCT SATISFIES THE BASIC SAFETY
REQUIREMENTS.
The device is in conformity with the essential Electromagnetic Compatibility and
Electric Safety requirements laid down in
Directives 2006/95/CE and 2004/108/CE
inasmuch as it was designed in conformity
with the provisions laid down in the following Standards:
• EN 55022 Class B (Limits and methods
of measurements of radio disturbance
characteristics of Information Technology Equipment)
• EN 55024 (Information Technology
Equipment – Immunity characteristics –
Limits and methods of measurement)
• EN 60950-1 (Safety of information
equipment including electrical business
equipment)
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means
that used electrical and electronic products
shall NOT be mixed with unsorted municipal waste. For more detailed information
about recycling of this product, refer to the
instructions of your country for the disposal
of these products.
• Do not dispose of this equipment as
miscellaneous solid municipal waste, but
arrange to have it collected separately.
• The re-use or correct recycling of the
electronic and electrical equipment
(EEE) is important in order to protect
the environment and the wellbeing of
humans.
• In accordance with European Directive
WEEE 2002/96/EC, special collection
points are available to which to deliver
waste electrical and electronic equipment and the equipment can also be
handed over to a distributor at the moment of purchasing a new equivalent
type.
• The public administration and producers
of electrical and electronic equipment
are involved in facilitating the processes
of the re-use and recovery of waste electrical and electronic equipment through
the organisation of collection activities
and the use of appropriate planning arrangements.
• Unauthorised disposal of waste electrical
and electronic equipment is punishable
by law with the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this
copy.
POWER SUPPLY INFORMATION
The device is fed by a SELV power supply (Safety Extra Low
Voltage).
When power supply unit is installed as accessory in the endproduct, the following items must be considered:
• The power supply must be properly bonded to the main protective earthing termination.
• A suitable mechanical, electrical and fire enclosure must be
provided.
• The power supply has been evaluated for use in a pollution
degree 2 environment, overvoltage category II.
• An appropriate disconnect device must be provided.
• The power supply must be installed in compliance with the
mounting, creepage, clearance, markings and segregation requirements of the end-use application.
WARNING: PRESENCE OF DANGEROUS VOLTAGES (POWER
SUPPLY)
Risk of electric shock (accessory power supply).
WARNING: PRESENCE OF HAZARDOUS MOVING PARTS
MANUAL
For details on the commands,
refer to the manual with code 77200000001800
TABLE OF CONTENTS
1
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1
1.2
Document structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Explanatory notes used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2
DESCRIPTION
2.1
2.2
2.3
2.4
2.5
2.6
2.7
Box content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Key functions: power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Key functions: standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Status led flashes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.1
3.2
3.3
3.4
3.5
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Near paper end sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Driver and SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4.1 Adjusting paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4.2 Adjusting the alignment sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.3 Switch the device ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.4 Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.5 Issuing ticket (models with presenter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
5.1
5.2
5.3
5.4
5.5
Configuration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setup report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printer status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Printer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Hexadecimal dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.1
6.2
6.3
Printer paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Cutter paper jam (for models with presenter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Planning of cleaning operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
7
6.4
6.5
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Upgrade firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
7
SPECIFICATION
7.1
7.2
7.3
7.4
7.5
7.6
7.7
Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Character specifications in ESC/POS™ emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Device dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Power supply dimensions cod. 963GE020000003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Paper specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Character sets in ESC/POS™ emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Character sets in SVELTA emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
8
CONSUMABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
9 ACCESSORIES
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
10 ALIGNMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
10.1 Enable alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
10.2 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
10.3 Alignment parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
10.4 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
11 TECHNICAL SERVICE
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
12 ADVANCED FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
12.1
12.2
12.3
12.4
12.5
8
File sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Drivers installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Logos management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Fonts management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
1
INTRODUCTION
1.1
Document structure
This document includes the following chapters:
1
INTRODUCTION
information about this document
2
DESCRIPTION
general description of device
3
INSTALLATION
information required for a correct installation of the device
4
OPERATION
information required to make the device operative
5
CONFIGURATION
description of the configuration parameters of the device
6
MAINTENANCE
information for a correct periodic maintenance
7
SPECIFICATION
technical specification for the device and its accessories
8
CONSUMABLES
description and installation of the available consumables for the device
9
ACCESSORIES
description and installation of the available accessories for the device
10 ALIGNMENT
information required for managing the paper alignment
11 TECHNICAL SERVICE
information required for contacting the technical service
12 ADVANCED FUNCTIONS
information about special functions available with the device
1.2
Explanatory notes used in this manual
NOTE:
Gives important information or suggestions relative to the use of the device
ATTENTION:
Gives information that must be carefully followed to guard against damaging the
device
DANGER:
Gives information that must be carefully followed to guard against operator injury or
damage
9
10
2
DESCRIPTION
2.1
Box content
Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the printer
is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
Customer Service.
Standard models
1. Installation instruction sheet
2. Device
3. Reducer for paper width
4. External near paper end sensor
with cable
1
3
2
4
11
Models with presenter
1. Device
2. Installation instruction sheet
3. Reducer for paper width
4. External near paper end sensor
with cable
1
2
3
4
•
Open the device packaging.
•
Take out the device.
•
Take out the rest of the content.
•
Keep the box, trays and packing materials in the event the printer must be transported/shipped in the future.
12
2.2
Device components: external views
Standard models
1. Paper out
10. USB port
2. Status led
11. Power supply port
3. LF LINE FEED key
12. Status led
4. FF FORM FEED key
13. FF FORM FEED key
5. Paper input
14. LF LINE FEED key
6. Adjustable cursor for paper in
15. Product label
7. ON/OFF switch
16. Device chassis
8. Connector for near paper end sensor (external)
17. Device cover
9. RS232 serial interface port
18. Opening lever for device
18
17
1
2
16
3
4
5
6
7
8
15
9
14
10
13
11
12
13
Models with presenter
1. Opening lever for presenter
11. USB port
2. Paper out
12. Power supply port
3. Status led
13. Status led
4. LF LINE FEED key
14. FF FORM FEED key
5. FF FORM FEED key
15. Product label
6. Paper input
16. LF LINE FEED key
7. Adjustable cursor for paper in
17. Device chassis
8. ON/OFF switch
18. Presenter chassis
9. Connector for near paper end sensor (external)
19. Device cover
10. RS232 serial interface port
20. Opening lever for device
20
19
1
2
18
3
17
4
5
6
7
8
14
9
16
10
15
11
14
12
13
2.3
Device components: external views
Standard models
1. Printing head with temperature sensor
2. Upper mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
3. Lower mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
4. Sensors for detecting paper in presence
5. Sensor for cover opening detection
6. Sensors for detecting paper out presence
4
4
3
2
1
5
6
6
15
Models with presenter
1. Printing head with temperature sensor
2. Upper mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
3. Lower mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
4. Sensors for detecting paper in presence
5. Sensor for detecting the opening of device cover
6. Sensor for detecting the opening of presenter cover
7. Sensors for detecting paper out presence
4
5
6
7
7
16
4
3
2
1
2.4
Product label
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
SN
HW
17
2.5
Key functions: power up
POWER UP
LF
FF
LF
Hold down
Hold down
printing
SETUP report
LF
FF
Fast push
enter the SETUP MODE
LF
FF
Fast push
modify
selected parameter
18
FF
printing
FONT TEST
LF
FF
Fast push
skip the
SETUP MODE
LF
FF
Fast push
next
parameter
2.6
Key functions: standby
STANDBY
LF
FF
LF
Fast push
FF
Fast push
Advance the paper
(preset length)
Is the
“Notch/B.Mark
Position” parameter
set on “Disabled”?
(see Setup)
NO
YES
printing
demo ticket
perform the
ticket alignment
19
2.7
Status led flashes
The Status led indicates hardware status of device. Given in the table below are the various led signals and the corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
PRINTER OFF
GREEN
ON
PRINTER ON: NO ERROR
x1
RECEIVE DATA
x2
RECEPTION ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
x3
COMMAND NOT RECOGNIZED
x4
COMMAND RECEPTION TIME OUT
x2
HEADING OVER TEMPERATURE
x3
PAPER END
x4
PAPER JAM
x5
POWER SUPPLY VOLTAGE INCORRECT
x6
COVER OPEN
3x
RAM ERROR
GREEN
COMMUNICATION
STATUS
YELLOW
RECOVERABLE
ERROR
RED
UNRECOVERABLE
ERROR
20
3
INSTALLATION
3.1
Fastening
Standard models
The device is provided with four fixing holes on the bottom of device (see following figure). To fasten the device on a panel,
use four M3 screws.
66
90
10
A
A
4 x M3
Printer chassis
SP
max 10
It's very important to consider the screws length not to damage the internal components placed near the fixing holes (see
following figure).
Fixing panel
Section A-A
Fixing screw
The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is fixed, as follows:
L ≤ 10mm + Sp
For example, if panel thickness is 10mm (Sp = 10mm), the maximum length for screws will be 20mm.
21
Models with presenter
The device is provided with six fixing holes on the bottom of device (see following figure). To fasten the device on a panel,
use six M3 screws.
32.5
30
66
B
B
A
B
B
90
A
6 x M3
Moreover, the panel must provide a drain for dust of paper that meets the following measures (in millimeters):
45
min. 34
45
7.5
min. 9
22
max 10
Fixing panel
Detail A
Printer chassis
SP
Printer chassis
SP
max 5
It is very important to consider the screws length not to damage the internal components placed near the fixing holes (see
following figure).
Fixing screw
Fixing panel
Detail B
Fixing screw
The screw legth (L) will be calculated according to the thickness of the panel (Sp) on which the device is fixed, as follows:
L ≤ 5mm + Sp (Detail A)
L ≤ 10mm + Sp (Detail B)
For example, if panel thickness is 10mm (Sp = 10mm), The maximum screw legth will be 15mm (detail A) or 20mm (detail B).
23
3.2
Near paper end sensor
The device includes a near paper end sensor with the cable (see following figure). To fix the sensor, use an M3 screw not
supplied.
MATERIAL NOT
INCLUDED
MATERIAL INCLUDED
NPE sensor
Fixing screw
M3
NPE sensor board
NPE wiring
For the assembly procedure, proceed as follows:
1
B
A
NPE wiring
Spacers
NPE sensor
Paper roll
A+B
NPE sensor board
Support
1÷6 mm
Fix the near paper end sensor board to the support by using an M3 screw not included.
For the correct functioning of the near paper end sensor, comply with the measures specified.
24
2
NPE wiring
Connect the wiring coming from the near paper end sensor board
at the connector shown in figure.
25
3.3
Collections
The following figure shows the possible connections for the device.
RS232
POWER
Power Supply cable
(included)
PC
serial device
PC
USB device
Power supply
ATTENTION:
In some using conditions, we recommend the installation of a ferrite core on the power supply cable.
26
3.4
Pinout
2
1
3
POWER SUPPLY
Tripolar female connector
4
1 GND
2 +24 Vdc
J20
3 GND
4 Frame GND
ATTENTION:
Respect power supply polarity.
NOTE:
Power supply cable
The following figure shows the connector pinout of the power supply cable for the device:
Tripolar male connector
n.c.
+24 V
GND
Power supply cable
2
1
USB INTERFACE
Female USB type B connector
3
4
1 USB0-VBUS
J2
(in)
2 USB0_D-
(in/out)
3 USB0_D+
(in/out)
4 GND
SH1 SHIELD
SH2 SHIELD
27
5
9
1
6
RS232 SERIAL INTERFACE
Female DB9 connector
1 DTR
2 TX
During transmission, takes the values “0” and “1” depending on data.
3 RX
During reception, takes the values “0” and “1” depending on data.
4 DSR
J1
5 GND
6 DTR
When “1”, printer is power on.
7 CTS
8 RTS
When “1”, printer is ready to receive data
9 n.c.
NOTES:
Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and +15Vdc
and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc.
1
2
3
4
5
6
7
8
9
DEVICE
DTR
DCD
TXD
RXD
RXD
TXD
GND
GND
DTR
DSR
RTS
CTS
1
2
3
4
5
6
7
8
9
DB9
DB9
KPM180H > PC connection
The following picture shows an example of connection between the device and a personal computer using a 9 pin
RS232 serial connector:
PC
When use a serial cable, we recommend the installation of a ferrite core on the power supply cable.
28
3.5
Driver and SDK
The drivers are available for the following operating system:
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver per Windows XP
Driver per Windows VISTA (32/64bit)
Windows
Driver per Windows 7 (32/64bit)
From the START menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver.
Driver per Windows 8 (32/64bit)
Follow the instruction get back on the
README.TXT file. You can find it in the
software package downloaded in advance.
Linux
Android
Library for CustomAndroidAPI
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you
downloaded on how to install
and use the library.
NOTA:
All drivers can be found in the DOWNLOAD section of the web site www.custom.biz.
29
30
4
OPERATION
4.1
Adjusting paper width
Paper width may be adjusted from 25mm to 82.5mm by moving the adjustable cursor as shown in the following figure.
90°
To manage paper width from 20mm to
25 mm, apply the spacer on the mobile
paper guide (see following figure), then
adjust the paper width.
31
4.2
Adjusting the alignment sensors
The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal
side and on the non-thermal side of paper as shown in the following figure.
The device user will need to manually move these mobile sensors according to the position and the type of the black mark
on the paper (see next paragraphs).
To use these sensors, you must set the “Notch/B.Mark Position” setup parameter on the correct value (see Chapter 5).
av dir
an ez
ca zam ione
rta en
to
UPPER MOBILE SENSOR
LOWER MOBILE SENSOR
THERMAL SIDE
32
NON-THERMAL SIDE
To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see
par.4.4) and move the sensors to the desired position using a small screwdriver or a pointed object.
ATTENTION:
To avoid damaging the sensor,
use the plastic tabs as foothold
for the screwdriver to push
the sensor in the desired position.
33
4.3
Switch the device ON
3
1
Power supply cable
(supplied)
ON/OFF
EXTERNAL POWER
SUPPLY UNIT
(OPTIONAL)
Switch device On
pressing the ON/OFF key.
Connect the power supply cable
to an external power supply unit.
4
standard models
2
IN DC 24V
1.5A
models with presenter
Power supply cable
(supplied)
Connect the power supply cable to the device.
Use the type of electrical power supply
indicated on the label.
34
The green leds (front and rear) turn on
and the device is ready.
4.4
Loading the paper roll
To change the paper proceed as follows. At every change of paper, check inside the printer to locate and remove any
scraps of paper.
1
3
Push the release lever
in the direction shown in the figure.
Adjust the paper width and the notch sensors
position (see previous paragraphs).
2
4
Open the
device cover.
Close the
device cover.
35
5
thermal side
thermal side
Insert the paper into the input mouth so that it unrolls
correctly. Be sure that the paper is
correctly positioned into paper guides.
6
VROOM
thermal side
VROOM
thermal side
Wait until the paper is
automatically loaded.
36
The following figure gives the limit positions of the paper roll related to the printer for a correct paper loading without a
paper roll holder support.
The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the
printer.
90°
Paper with thermal side
on outside of roll
-90°
90°
-90°
Paper with NON-thermal side
on outside of roll
>
37
4.5
Issuing ticket (models with presenter)
The device allows you to choose between different operating modes for the issuance of printed tickets.
The operating modes shown in the following images, depend on the settings of the configuration parameters and commands sent to the device.
“EJECT” mode
1
Paper input
Printing head
min 45°
The device starts the ticket printing
2
Cutter
Ejector rollers
min 45°
When printing ends, the device cuts the ticket printed
38
3
Ejector rollers
Paper output
min 45°
Ticket ejected
The device directly ejects the ticket
39
“PRESENT” mode
1
Printing head
Paper input
The device starts the ticket printing
2
Ejector rollers
Cutter
When printing ends, the device cuts the ticket printed
40
3
Ticket presented
Paper output
Ejector rollers
The device presents a portion of the ticket printed on the paper mouth
4
Ticket withdrew
Paper output
Ejector rollers
The user withdraw the ticket from the paper mouth
41
42
5
CONFIGURATION
5.1
Configuration mode
To enter the configuration mode and print a SETUP report with the operating parameters of the device, proceed as follows.
1
ON/OFF
KEY
+
LF LINE FEED
KEY
LF
FF
While pressing the LF LINE FEED key,
switch on the printer by pressing the ON/OFF key.
2
.30+printer
6&2'(<code>
UHO '&2'(<code>
UHO )&2'(<code>
UHO PRINTER SETTINGS
1 ©‡‡‡‡‡‡‡‡ª
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
PRINTER TYPE .....................................30+
35,17,1*+($'7<3( .'&)%
,17(5)$&( 56
PROGRAM MEMORY TEST.................OK
'<1$0,&5$07(672.
The device prints the report with
the settings parameters.
43
5.2
Setup report
The following figure shows the setup report of the device. The shown values for parameters are sample values; for the list
and the description of device parameters see the following paragraphs.
PRINTER NAME and
FIRMWARE MODULES
RELEASE
.30+ printer
6&2'(<code>
UHO '&2'(<code>
UHO )&2'(<code>
UHO PRINTER SETTINGS
PRINTING HEAD
STATUS
DEVICE
STATUS
PRINTER
PARAMETERS
KEYS FUNCTIONS
44
1 ©‡‡‡‡‡‡‡‡ª
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
35,17(57<3( .30+
35,17,1*+($'7<3( .'&)%
,17(5)$&( 56
PROGRAM MEMORY TEST.................OK
'<1$0,&5$07(672.
EXTERNAL MEMORY TEST ................OK
&877(57(672.
+($'92/7$*(
>[email protected]
+($'7(03(5$785(
>ƒ&@
32:(521&2817(5
3$3(535,17('
>[email protected]
&87&2817(5
Printer Emulation ............................. :
56%DXG5DWH 56'DWD/HQJWK 563DULW\ 56+DQGVKDNLQJ %XV\&RQGLWLRQ 86%0DVV6WRUDJH 86%$GGUHVV1XPEHU 86%9LUWXDO&20 3ULQW0RGH $XWRIHHG &RGH7DEOH>[email protected] ............................ :
&KLQHVH)RQW &KDUVLQFK 6SHHG4XDOLW\ 3ULQW:LGWK 3DSHU7KUHVKROG 1RWFK%0DUN3RVLWLRQ 1RWFK%0DUN7KUHVKROG 1RWFK'LVWDQFH>[email protected] 1RWFK%0DUN0LQ:LGWK 7LFNHW/RFNLQJ 3ULQW+HDG7HVW3RZHU2Q 3ULQW'HQVLW\ [ LF ]
[ FF ]
enter Printer setup
skip Setup
ESC/POS (TM)
115200 bps
8 bits/chr
None
Hardware
RxFull
Disabled
0
Disabled
Normal
CR Disabled
0
Disabled
A=11 B=15 cpi
Normal
80 mm
40%
Bottom
40%
+00.0
0 mm
Disabled
Disabled
0%
5.3
Printer status
The printer operating status is indicated in the configuration print-out in which, next to the name of the components displayed, the following information is given:
PRINTER TYPE
device model
PRINTING HEAD TYPE
print head model
INTERFACE
interface present
PROGRAM MEMORY TEST
OK appears if functioning and NOT OK if faulty
DYNAMIC RAM TEST
OK appears if functioning and NOT OK if faulty
EXTERNAL MEMORY TEST
OK appears if functioning and NOT OK if faulty
CUTTER TEST
OK appears if functioning and NOT OK if faulty
HEAD VOLTAGE
voltage of the head
HEAD TEMPERATURE
temperature of the head
POWER ON COUNTER
number of power-ups made
PAPER PRINTED
centimetres of paper printed
CUT COUNTER
number of cuts made
45
5.4
Printer parameters
This printer allows the configuration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the printer has been turned off and they are stored in non-volatile memory.
PRINTER EMULATION
Available emulations for the device:
SVELTA
ESC/POS™ D
RS232 BAUD RATE
Communication speed of the serial interface:
115200 D
57600
38400
19200
9600
4800
2400
1200
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bits/car
8 bits/car D
NOTE: Parameter valid only with serial interface.
RS232 PARITY
Bit for the parity control of the serial interface:
None D = parity bit omitted
Even = even value for parity bit
Odd =
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTES:
Parameter valid only with serial interface.
When the receive buffer is full, if handshaking is set to XON/XOFF, the printer sends the XOFF ($13) on the
serial port. When the receive buffer has cleared once again, if handshaking is set to XON/XOFF, the printer
sends the XON ($11) on the serial port.
BUSY CONDITION
Activation mode for Busy signal:
OffLine/ RXFull = Busy signal is activated when the printer is both in OffLine status and
the buffer is full
Busy signal is activated when the buffer is full
RXFull D =
NOTE: Parameter valid only with serial interface.
46
USB MASS STORAGE
Sharing mode from Mass Storage:
Disabled D = sharing mode disabled
Enabled =
sharing mode enabled
USB ADDRESS NUMBER
Numerical address code for the univocal identification of the USB device (in case of more
than a USB device connected with the same PC):
0D
1
USB VIRTUAL COM
2
3
4
5
6
7
8
9
Setting the USB port as a virtual serial port:
Disabled D
Enabled
= Virtual COM disabled
= Virtual COM enabled
NOTA: To use this configuration it is necessary to install an addictional driver.
PRINT MODE
Printing mode:
Normal D = enables printing in normal writing way
Reverse = enables printing rotated 180 degrees
AUTOFEED
Setting of the Carriage Return character:
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
NOTE: The parameter is printed only with ESC/POS™ emulation enabled.
CODE TABLE [num]
Identifier number of the character code table to use.
The numeric value of the identifier is made up with the following two parameters for the
setting of two digits for the tens and the units:
Setting the digit for tens:
CODE TABLE [num x 10]
0D
1
2
3
4
5
Setting the digit for units:
CODE TABLE [num x 1]
0D
1
2
3
4
5
6
7
8
9
NOTE:
See the paragraph 7.6 to learn about the character tables corresponding to the identification numbers set
with this parameter.
The character tables set with this parameter are the same set with the command $1B $74 (refer to the
Commands Manual of the device).
47
CHINESE FONT
Setting of the chinese font:
Disabled D
Enabled
= Disables the use of the chinese extended font GB18030-2000
= Enables the use of the chinese extended font GB18030-2000
NOTE: When the chinese font is enabled, the selection of the character code table is suspended (parameter
“CODE TABLE”). When the Chinese fonts is disabled, it returns the character code table previously in use
(parameter “CODE TABLE”).
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
A = 20 cpi, B = 15 cpi
NOTES:
CPI = Characters Per Inch
The parameter is printed only with ESC/POS™ emulation enabled.
SPEED / QUALITY
Setting of printing speed and printing quality:
Normal D
High Quality
High Speed
PRINT WIDTH
Width of printing area:
18 mm
20 mm
22 mm
24 mm
26 mm
28 mm
30 mm
32 mm
PAPER THRESHOLD
66 mm
68 mm
70 mm
72 mm
74 mm
76 mm
78 mm
80 mm D
70%
80%
90%
Position of the alignment notch and choice of appropriate notch sensor:
Disabled D =
Top =
Bottom =
Transparent =
48
50 mm
52 mm
54 mm
56 mm
58 mm
60 mm
62 mm
64 mm
Threshold value (in percent) for the recognition of the presence of paper by the paper
presence sensor:
30%
40% D
50%
60%
NOTCH/B.MARK
POSITION
34 mm
36 mm
38 mm
40 mm
42 mm
44 mm
46 mm
48 mm
the notch alignment is not performed
the notch position is detected by the upper sensor (reflection)
the notch position is detected by the lower sensor (reflection)
the notch is detected by the lower sensor and the upper sensor placed
in front of (transparence)
NOTCH THRESHOLD
Threshold value (in percent) for the recognition of the presence of notch by the notch
sensor:
30%
40% D
50%
60%
70%
80%
90%
NOTE: If the “Notch/B.Mark position” parameter is disabled, this parameter is not printed.
NOTCH DISTANCE
“Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and
the notch (see chapter 10).
The numeric value of the distance is made up with the following four parameters for the
setting of three digits (two for the integer part of the number, one for the decimal part
and of the sign):
Sign setting:
NOTCH DISTANCE SIGN
+ D = positive distance
-=
negative distance
Setting the digit for tens:
NOTCH DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
NOTCH DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for decimals:
NOTCH DISTANCE [mm x .1]
0D
1
2
3
4
5
6
7
8
9
NOTES:
For example, to set the notch distance to 15 mm, modify the parameters as follows:
Notch Distance Sign
=+
Notch Distance [mm x 10] = 1
Notch Distance [mm x 1] = 5
Notch Distance [mm x .1] = 0
If the “Notch/B.Mark Position” parameter is disabled, the parameters for the “Notch Distance” are not printed.
49
NOTCH/B.MARK
MIN. WIDTH
Minimum length of the alignment notch:
0 mm D
1 mm
2 mm
3 mm
4 mm
5 mm
6 mm
7 mm
8 mm
9 mm
10 mm
11 mm
12 mm
13 mm
14 mm
15 mm
16 mm
17 mm
18 mm
19 mm
20 mm
NOTE:
If the “Notch/B.Mark Position” parameter is disabled, the parameter is not printed.
The parameter “Notch/B.Mark Min. Width” is used to set the notch dimensions in order to avoid that other
graphics present on the ticket can be detected as a Notch/B.Mark.
TICKET LOCKING
This parameter enables/disables the block of the paper inside the device where the ticket
is not cut with the cutter, but is presented for the manual tear off by the user:
Disabled D =
Enabled =
paper block disabled
paper block enabled
NOTE:
If the “Notch/B.Mark Position” parameter is disabled, the parameter is not printed.
PRINTHEAD TEST
POWERON
Setting of the performing of the print head test:
Disabled D = the test is performed only during the printing of the setup report
Enabled =
the test is performed at each power on
PRINT DENSITY
Adjusting the printing density:
-50%
-37%
-25%
50
-12%
0D
+12%
+25%
+37%
+50%
5.5
Hexadecimal dump
This function is used for the diagnosis of the characters received from the communications port. Characters are printed as
hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that
indicates the number of bytes received.
During the startup, if you hold down the FEED key, the printer enters the self-test routine and print the setup report.
The printer remains in standby until a key is pressed or characters are received through the communication port (Hexadecimal Dump mode). For each character sent, the ticket shows the hexadecimal value and the ASCII codes (if the characters
are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal Dump:
HEXADECIMAL DUMP
31
39
37
68
73
66
65
6F
6F
77
72
6B
64
73
66
6A
32
30
38
6B
64
73
69
72
75
65
69
6C
66
64
6B
6B
33
31
39
6A
66
64
6F
69
77
72
6F
73
6B
66
F2
6C
34
32
75
73
6B
66
79
75
65
69
75
64
73
6B
6A
68
35
33
69
64
6A
6B
75
77
72
6F
77
66
64
6A
73
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
12345 ...
90123 ...
789ui ...
hkjsd ...
sdfkj ...
fsdfk ...
eioyu ...
oriuw ...
ouwer ...
werio ...
riouw ...
klsdf ...
dfksd ...
sdfkj ...
IN•M
jklh
51
52
6
MAINTENANCE
6.1
Printer paper jam
1
3
Close the
device cover.
Open the device cover
(see previous paragraphs).
2
4
VROOM
Remove the damaged paper and check the presence
for paper scraps inside the device. Carefully remove all
paper scraps. If necessary use tweezers.
Insert the paper
(see previous paragraphs).
53
6.2
Cutter paper jam (for models with presenter)
1
4
Open the printer cover
(see previous paragraphs).
Lif the cover
of the presenter.
2
LF
FF
5
Start the automatic unlocking procedure
by pressing the LF LINE FEED key.
3
Push the opening lever
of the presenter.
54
Try to remove the paper.
If the operation fails, see the next point.
6
8
Reassemble the frontal cover
of the presenter.
9
Remove the frontal cover
of the presenter.
7
Lama
Turn the gear in the direction shown
to lower the blade.
Remove the damaged paper and check the presence
for paper scraps inside the printer; carefully remove
all scraps of paper. If necessary, use tweezers.
55
6.3
Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended
planning for the cleaning operations.
EVERY PAPER CHANGE
Printing head
Use isopropyl alcohol
Rollers
Use isopropyl alcohol
EVERY 5 PAPER CHANGES
Cutter (models with presenter)
Paper path
Sensors
Use compressed air
Use compressed air or tweezers
Use compressed air
EVERY 6 MONTHS OR AS NEEDED
Printer case
Use compressed air or a soft cloth
For specific procedures, see the following pages.
NOTE:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
56
6.4
Cleaning
For periodic cleaning of the device, see the instructions below
Sensors
Paper path
1
1
Disconnect the power supply cable and
open the device cover (see par.4.4).
2
Disconnect the power supply cable and
open the device cover (see par.4.4).
2
Clean the device sensors
by using compressed air.
Clean the area involved in the passage of paper
by using compressed air.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
Alcohol,
cohol,
c
ohol, solvent
solve
solve
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol,
cohol,
c
ohol, solvent
solve
solve
ON
57
Printing head
Printing roller
1
1
Disconnect the power supply cable and
open the device cover (see par.4.4).
2
Disconnect the power supply cable and
open the device cover (see par.4.4).
2
ISOPROPYL ALCOHOL
ISOPROPYL ALCOHOL
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
58
Clean the printing roller by using
a non-abrasive cloth moistened with isopropyl.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
Cutter
1
3
Disconnect the power supply cable and
open the device cover (see par.4.4).
2
Clean the cutter
by using compressed air.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
Alcohol,
cohol,
c
ohol, solvent
solve
solve
ON
Push the opening lever and
lift the presenter cover.
59
Case
1
Disconnect the power supply cable.
2
To clean the device,
use compressed air or a soft cloth.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
Alcohol,
ccohol,
ohol, solvent
solve
solve
60
ON
6.5
Upgrade firmware
9. Select the serial communication port (ex. COM1):
WARNING: During communication between PC and
device for the firmware update it is strictly forbidden to
disconnect the communication cable or to remove the
power supply of the devices not to endanger the proper
functioning of the machine.
NOTES:
The latest firmware of the device is available in the
download area of the web site www.custom.biz
C:\KPM180H.PSW
Install on the PC used for printer upgrading the UPGCEPRN software available in the download area of the
web site www.custom.biz.
Update via serial interface
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par.2.4).
2. Go to the web site www.custom.biz and download the
appropriate firmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the device.
5. Connect the device to the PC using a serial cable (see
paragraph 3.3).
6. Switch ON the device.
7. Launch the software UPGCEPRN.
8. Select the update file .PSW location:
10. Detecting and setting of the parameters necessary for
serial communication are performed automatically and
then updating begins.
11. After a few minutes a message on the screen warns
that the update is completed.
12. Print a new SETUP report to verify the new firmware
release (see chapter 5).
61
Update via USB interface
Custom KPM180H
ATTENTION:
Only during the firmware update, the connection between PC and device must be direct, without the use
of HUB device.
Only during the firmware update, do not connect or
disconnect other USB devices.
Custom KPM180H
NOTE: For communication via USB you must install on
PC the printer driver available in the download area of
the web site www.custom.biz.
Proceed as follows:
1. Write down the product code (14 digits) printed on the
product label (see par.2.4).
C:\KPM180H.PSW
2. Go to the web site www.custom.biz and download the
appropriate firmware release from the DOWNLOAD
area.
3. Print the SETUP report (see chapter 5).
4. Switch OFF the device.
5. Connect the device to the PC using a USB cable (see
paragraph 3.3).
6. Switch ON the device.
7. Launch the software UPGCEPRN.
8. Select the update file .PSW location:
10. After a few minutes a message on the screen warns
that the update is completed.
11. Print a new SETUP report to verify the new firmware
release (see chapter 5).
9. Select item USB and then select the USB device among
those proposed (e.g. KPM180-H):
62
7
SPECIFICATION
7.1
Hardware specifications
Operating temperature
Sensors
Head temperature, paper presence,
mobile detectors of black mark or
translucent gap/hole (setting by software),
cover open, external near paper end,
MTBF (1)
113 000 hours
Emulations
ESC/POS™, SVELTA
Printing driver
Windows XP,
VISTA (32/64bit),
Windows 7 (32/64bit),
Windows 8 (32/64bit),
Linux,
Android
INTERFACES
USB port
RS232 serial port
12 Mbit/sec (USB 2.0 full speed)
from 1200 to 115200 bps
MEMORIES
Receive buffer
16 Kbytes
Flash memory
1 Mbytes internal + 4 Mbytes external (of which 1Mbytes available)
RAM memory
128 Kbytes internal + 8Mbytes external
PRINTER
Resolution
Printing method
Head life (2)
203 dpi (8 dot/mm)
Thermal, fixed head
100 Km / 100M pulse
Printing width
80 mm
Printing mode
Normal, 90°, 180°, 270°
63
Printing format
Height/Width from 1 to 8, bold, reverse, underlined, italic
Character fonts
ESC/POS™ emulation
SVELTA emulation
Printable barcode
Printing speed (2) (4)
54 character code tables (see par. 7.6)
2 TrueType font (3)
Extended chinese GB18030-2000
20 embedded fonts and 2 TrueType font (3)
UPCA, UPCE, EAN13, EAN8,
CODE39, ITF, CODABAR, CODE93,
CODE128, CODE32, PDF417,
DATAMATRIX, AZTEC, QRCODE
High Speed = 200 mm/sec
Normal = 150 mm/sec
High Quality = 100 mm/sec
PAPER
Type of paper
Paper width
Paper weight
Paper thickness
Recommended types of paper
External roll diameter (5)
External roll core diameter
Thermal rolls, heat-sensitive side on outside of roll
Thermal rolls, heat-sensitive side on inside of roll
Thermal fanfold module with alignment notch
from 20mm to 82.5mm (2mm step)
from 70 g/m2 to 255 g/m2
max 270 μm
KANZAN KF50 and KP460
MITSUBISHI PG5075 and TL4000
max. 200 mm
25 mm (+ 1mm)
Paper end
Not attached to roll core
Core type
Cardboard or plastic
CUTTER
Paper cut
Estimated life (2)
64
Total
1 000 000 cutter number
DEVICE ELECTRICAL SPECIFICATIONS
Power supply
24 Vdc ±10% (optional external power supply)
Medium consumption (4)
Stand-by consumption
1.5 A
40 mA
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003
Power supply voltage
Frequency
from 100 Vac to 240 Vac
from 50 Hz to 60 Hz
Current (output)
2.5 A
Power
60W
ENVIRONMENTAL CONDITIONS
Operating temperature
Relative humidity
Storage temperature
Storage relative humidity
from -10°C to +60°C
from 10% Rh to 85% Rh
from -20 °C to +70 °C
from 10% Rh to 90% Rh
NOTES:
(1) : Control board.
(2) : Respecting the regular schedule of cleaning for the device components.
(3) : “Veramono.ttf” and “Vera.ttf” are installed on printer flash disk. It is possible to install additional TrueType fonts
(see par.12.4).
(4) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12,5% dots on).
(5) : For external rolls diameter higher to Ø100mm it’s recommended to use a paper pretensioning device.
65
7.2
Character specifications in ESC/POS™ emulation
Character set
Character density
3
11 cpi
15 cpi
20 cpi
35
45
64
Chars / sec
2900
3800
5300
Lines / sec
83
83
83
2.25 x 3
1.75 x 3
1.25 x 3
Number of columns
Characters (L x H mm)-Normal
66
7.3
Device dimensions
Standard models
Length
97.5 mm
Height
67 mm
Width
108 mm
Weight
800 g
5
10
4 x M3
66
88
4.5
NOTE: All the dimensions shown in following figures are in millimetres.
51
53
90
45
67
108
67
Models with presenter
Length
149 mm
Height
67 mm
Width
108 mm
Weight
1 500 g
5
32.5
30
140
139.5
6 x M3
66
4.5
NOTE: All the dimensions shown in following figures are in millimetres.
90
49
45
67
108
68
7.4
Power supply dimensions cod. 963GE020000003
Length
127 mm
Height
35.5 mm
Width
56 mm
35,5
NOTE:
All the dimensions shown in following figures are in millimetres.
AC INLET
56
N.C
2 1
3
GND
+24V
127
DC OUTPUT WIRE
69
7.5
Paper specification
Paper with black mark
The following image shows the placement of the black mark on paper. The notch can be printed both on the thermal side
and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper.
For more information about the use of paper with black mark see Chapter 10.
+1
min 40 mm
90
PAPER WIDTH from 20 to 82 mm
70
DIRECTION OF PAPER FEED
50
+1
NOTE:
All the dimensions shown in following figures are in millimetres.
Fanfold paper with hole
The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket.
To manage tickets with hole, set the parameter “Notch / B.Mark position” to “Transparent” (see par. 5.4).
For more information about the use of paper with hole see Chapter 10.
min 40
min 10
DIRECTION OF PAPER FEED
min 2
NOTE:
All the dimensions shown in following figures are in millimetres.
PAPER WIDTH from 20 to 82 mm
71
7.6
Character sets in ESC/POS™ emulation
The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the
device.
To know the coding tables actually present on the device, you need to print the font test (see par.2.5).
You can set font and coding table by using the commands (see the Commands Manual of the device) or using the “Code
Table” and the "Chars / Inch" parameters during the Setup procedure (see par.5.4).
The following is the full list of coding tables that can be installed on the device.
<CodeTable>
72
Coding table
<CodeTable>
Coding table
0
PC437: Usa, Standard Europe
33
WPC775: Baltic Rim
1
Katakana
34
PC855: Cyrillic
2
PC850: Multilingual
35
PC861: Icelandic
3
PC860: Portuguese
36
PC862: Hebrew
4
PC863: Canadian-Frech
37
PC864: Arabic
5
PC865: Nordic
38
PC869: Greek
11
PC851: Greek
39
ISO8859-2: Latin2
12
PC853: Turkish
40
ISO8859-15: Latin9
13
PC857: Turkish
41
PC1098: Farsi
14
PC737: Greek
42
PC1118: Lithuanian
15
ISO8859-7: Greek
43
PC1119: Lithuanian
16
WPC1252
44
PC1125: Ukrainian
17
PC866: Cyrillic #2
45
WPC1250: Latin2
18
PC852: Latin2
46
WPC1251: Cyrillic
19
PC858: Euro
47
WPC1253: Greek
20
KU42: Thai
48
WPC1254: Turkish
21
TIS11: Thai
49
WPC1255: Hebrew
26
TIS18: Thai
50
WPC1256: Arabic
30
TCVN-3: Vietnamese
51
WPC1257: Baltic Rim
31
TCVN-3: Vietnamese
52
WPC1258: Vietnamese
32
PC720: Arabic
53
KZ-1048: Kazakhstan
In ESC/POS™ emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every
character of the font must have the same dimension). The check is made by the device when the font is selected.
TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded
fonts (11, 15 and 20 cpi).
The quality of TrueType fonts, the correct positioning into the printable area and the available code tables, will result from
the font producers and the font implementation.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters in
the tables. Otherwise, the ‘ ’ symbol will be printed instead the missing character. All commands for printing configuration
are usable both with TrueType fonts and with embedded fonts. It is possible to address the TrueType font respects the
UNICODE™ standard (see www.unicode.org), by using UTF-8 or UTF-16 encoding.
73
7.7
Character sets in SVELTA emulation
In SVELTA emulation, the device has 20 embedded fonts of varying width which may be accessed through control characters (see the Commands Manual of the device). The following list shows the font available and relative dimensions in dot:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Font HEL8PT8 (A)
Font HEL10PT8 (A)
Font HEL14PT8 (A)
Font HEL16PT8 (A)
Font 18x24
Font 14x24
Font 10x24
Font 8x12 (B)
Font 8x12-2 (B)
Font 12x12 (B)
Font 14x11 (B)
Font 16x24 (B)
Font 16x24_1 (B) (C)
Font 16x24_2 (B) (C)
Font 20x15 (B)
Font 28x20 (B)
Font 14x24_1 (B) (C)
Font 16x24CN (B) (C)
Font OCRB (20x32) (B)
Proportional Font with fixed height (H = 28 dot)
Proportional Font with fixed height (H = 34 dot)
Proportional Font with fixed height (H = 50 dot)
Proportional Font with fixed height (H = 55 dot)
(Font 18x24 in ESC/POS emulation)
(Font 14x24 in ESC/POS emulation)
(Font 10x24 in ESC/POS emulation)
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
For further informations to characters representations print directly the Font Test (D).
NOTES:
(A)
A proportional font is a font in which different characters have different pitches (widths).
(B)
A fixed font is the opposite of a proportional font and is a fixed-pitch font.
(C)
The fonts with the same name and dimension contain different characters in different positions from theirs.
(D)
During power-up, if the FF FORM FEED FF key is held down, the device executes the FONT TEST.
In SVELTA emulation, it is possible to use TrueType fonts. True Type fonts are printable with every angle of rotation and in
bold, reverse, italic and underlined mode.
It is possible to address the TrueType font respects the UNICODE™ standard (see www.unicode.org), by using UTF-8 or
UTF-16 encoding.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters in the
tables. Otherwise, the ‘ ’ symbol will be printed instead the missing character.
74
8
CONSUMABLES
The following table shows the list of available consumables for device:
DESCRIPTION
CODE
67300000000385
THERMAL PAPER ROLL
weight = 165g/m2
width = 80mm
Ø external = 180mm
Ø core = 25mm
67A00000000305
FANFOLD
weight = 255g/m2
dimensions = 155mm x 65mm
75
76
9
ACCESSORIES
The following table shows the list of available accessories for device:
DESCRIPTION
CODE
963GE020000003
POWER SUPPLY
(for technical specifications, see the paragraph 7.1)
976AH010000001
PRESENTER MODULE + AUTOCUTTER
(for technical specifications, see the paragraph 7.1)
77
78
10
ALIGNMENT
Device is provided with sensors for the use of alignment notch in order to handle:
• roll of tickets with pre-printed fields and a fixed length;
• FanFold of tickets with pre-printed fields and a fixed length.
The alignment notch may be formed by
• black mark printed on paper (see par.7.5);
• hole between two tickets (see par.7.5);
All alignment sensors are “reflection” sensors: this kind of sensor emits a band of light and detects the quantity of light
reflected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering
that the light is reflected by the white paper and absorbed by the black mark.
To use tickets with holes, it is possible to use the same sensors as “transparence” sensors, coupled two by two: a beam of
light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected.
The presence of the hole is detected evaluating the amount of light that arrives to the opposite sensor, considering that the
paper doesn’t allow the beam of light to reach the receiver, whereas a hole lets the light to reach the receiver.
The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment.
79
10.1
Enable alignment
Device is provided with two sensors for alignment, placed as follows:
•
•
one mobile sensor on the lower flat,
one mobile sensor on the upper flat.
To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the
type of notch and its location on the ticket.
To do this, you must enable the parameter “Notch/B.Mark Position” during the Setup procedure (see chapter 5) and set
the correct value of this parameter as described in the following table.
SENSOR
USED
(see following
figures)
VALUE OF THE
“NOTCH/B.MARK POSITION”
PARAMETER
USING MODE
OF SENSORS
NOTCH TYPE
-
Disabled
-
Alignment disabled
1
Bottom
Reflection
Black mark printed on the
non-thermal side of paper
2
Top
Reflection
Black mark printed on the
thermal side of paper
1+2
Transparent
Transparence
Hole between tickets
upper flat
SENSOR 2
SENSOR 1
lower flat
The following figures show the usable format of paper and the corresponding sensors used for alignment:
80
paper with black mark on the non-thermal side
paper with black mark on the thermal side
direction
of paper
feed
SENSOR 1
NON-THERMAL
SIDE
direction
of paper
feed
SENSOR 2
THERMAL
SIDE
81
tickets with hole
direction
of paper
feed
SENSOR 2
SENSOR 1
82
10.2
Calibration
The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of
whiteness of the paper used and the degree of black of the mark printed on paper.
The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” parameter is set to a value other than “Disabled” (see chapter 5).
When self-calibration starts, the device performs some paper feeds and then it prints the calibration result and the value
of the PWM duty-cicle of the alignment sensor driver so that it can be perform an optimal notch detection:
Autosetting Notch : OK
PWM Duty Cycle : 85.3%
The “Autosetting Notch” parameter indicates the result of the self-calibration procedure; OK will appear if it has been successful, NOT OK will appear if the procedure has failed.
After the printing of the procedure result, the device offers the execution of the function of paper characterization “Characterize
Paper” and the change of the “Notch/B.Mark Threshold” parameter which represents the detection threshold of the notch.
Choosing the “Yes” value for the “Characterize Paper” parameter, the device prints a graphic representation (see following
figures) of the outgoing voltage of the alignment sensor (expressed as a percentage) and the “Notch/B.Mark Threshold” value.
This graphic representation is useful to set the most suitable value to assign to the “Notch/B.Mark Threshold” parameter
and then to better identify the optimal threshold value which takes into account the variations of the signal and the small
oscillations around zero.
The following figure shows an example of paper with the non-thermal paper printed with black marks: the outgoing voltage
is constant while passing the white paper between two notches and presents a peak at each black mark.
In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the peak.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
83
The following figure shows an example of paper with holes: the outgoing voltage is constant while passing the paper between two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold”
parameter is placed about half of the variation.
NON-THERMAL SIDE
“Notch/B.Mark
Threshold”
Peak
THERMAL SIDE
84
The following figure shows an example of paper with the non-thermal paper printed with black marks and other graphics
(for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a
peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark
Threshold” parameter is located about halfway between the peak value and the maximum value of the “noise”.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Notch/B.Mark
Threshold”
Noise
If the maximum value of “noise” read by the sensor is very close to the peak value, it might be difficult to place the value
of the “Notch/B.Mark Threshold” at an intermediate point. In these cases, it is mandatory that the portion of paper between
the point of printing end and the front notch is completely white (no graphics). In this way, the only next graphic detected
by the sensor for alignment after the printing end will be the notch.
85
10.3
Alignment parameters
The “alignment point” is defined as the position inside the ticket to use for the notch alignment.
The distance between the notch edge and the alignment point is defined as “Notch Distance”.
Referring to the front of the notch, the value of “Notch Distance” value varies from -5mm minimum and 99.9mm maximum.
If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch.
Alignment
point
Alignment
point:
notch front
Alignment
point
PRINTING DIRECTION
positive values
of “Notch Distance”
+
0
86
negative values
of “Notch Distance”
The following figure shows an example of paper with alignment point set by a positive value of “Notch Distance” (“Notch
Distance” = + A):
Alignment
point
Notch
front
PRINTING DIRECTION
+A
0
To set a negative value of the “Notch Distance” parameter is useful in cases where the alignment point refers to the notch
printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment notch (for example,
for paper with holes or gap). In the following images, the value of “Notch Distance” parameter is set to -A.
Notch
front
Alignment
point
PRINTING DIRECTION
-A
0
Notch
front
Alignment
point
PRINTING DIRECTION
-A
0
87
The following figures show the simplified sections of the device models with the paper path and the distances (in mm)
between the alignment sensor, the print head, cutter (for models with presenter) and paper out mouth.
Standard models
38
20
distance between
distance between
printing line and
printing line and
notch sensor
paper out
Models with presenter
88
38
20
32
16
distance between
distance between
distance between
distance between
printing line and
printing line and
cutting line and
nip rollers
notch sensor
cutting line
nip rollers
and paper out
ESC/POS™ emulation
To define the alignment point you need to set the printer parameters that compose the numerical value of the “Notch Distance” parameter. (see par.5.4).
For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on
the following values:
Notch Distance Sign
Notch Distance [mm x 10]
Notch Distance [mm x 1]
Notch Distance [mm x .1]
:+
:1
:5
:0
The “Notch Distance” parameter, may be modified as follows:
• during the Setup procedure of the device (see chapter 5)
• by modifying the Setup.ini file (see par.12.5)
• by using the $1D $E7 command (for more details, refer to the Commands Manual)
• by driver
SVELTA emulation
The ticket features and the alignment parameters, may be modified as follows:
• by using the parameters of the <LHT> command (for more details, refer to the Commands Manual)
• by modifying the Setup.ini file (see par.12.5)
• by driver
The following figure shows the some of parameters for alignment of the Setup.ini file:
• “Ticket X Dimension”
• “Ticket Y Dimension”
• “Notch Width”
• “Notch Distance”
Alignment
point
“Ticket Y Dimension”
“Ticket X Dimension”
PRINTING DIRECTION
“Notch Width”
“Notch Distance”
89
10.4
Printing area
In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next
alignment), it is important to well calibrate:
•
•
the length of the printing area of ticket according to the inter-notch distance;
the value for the paper recovery after a cut (only for models with presenter).
Standard models
The following figure shows an example of tickets with “Notch Distance” set to 0:
Line of
manual
tear off
Line of
manual
tear off
Printing
line
Printing
line
PRINTING DIRECTION
PRINTING
AREA
1mm
H
D
1mm
L
H
Distance between the first and the last print line, called “Height of the printing area”.
L
Distance between an edge of the notch and the next one, called “Inter-notch distance”.
D
Automatic feed for alignment at the next notch.
To use all the notches on paper, you must comply with the following equation:
1mm + H ≤ L
The height of the printing area (H) can be increased to make no progress on alignment (D) but no further.
90
Models with presenter
The following figure shows an example of tickets with “Notch Distance” set to 0:
Cutting
line
Cutting
line
Printing
line
Printing
line
PRINTING DIRECTION
PRINTING
AREA
A
H
D
A
L
A
“Non-printable area” of 1 mm generated from:
“Distance between cutter/printing head”- “Value for the paper recovery after a cut”
where:
”Distance between cutter/printing head” =
“Value for the paper recovery after a cut”=
20 mm (fixed distance)
19 mm
In ESC/POS™ emulation use the command $1C $C1 to set the “Value for the paper recovery after a cut” (see
Commands Manual).
H
Distance between the first and the last print line, called “Hieght of the printing area”.
L
Distance between an edge of the notch and the next one, called “Inter-notch distance”.
D
Automatic feed for alignment at the next notch.
To use all the notches on paper, you must comply with the following equation:
H+A≤L
The height of the printing area (H) can be increased to make no progress on alignment (D) but no further.
91
92
11
TECHNICAL SERVICE
In case of failure, contact the Technical Service by sending an e-mail to [email protected] detailing:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
XXXXXXXXXXXXXX
Rx
0000000000000000000
Write down the data printed
on the product label (see paragraph 2.4).
2
FW
[email protected]
Customer Service Department
Send an e-mail to the Technical Service,
with the data collected.
.30+ printer
6&2'(<code>
UHO '&2'(<code>
UHO )&2'(<code>
UHO PRINTER SETTINGS
1 ©‡‡‡‡‡‡‡‡ª
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
35,17(57<3( .30+
35,17,1*+($'7<3( .'&)%
,17(5)$&( 56
PROGRAM MEMORY TEST.................OK
Print a Setup report (see paragraph 5.1)
The Setup report shows
the firmware release.
93
94
12
ADVANCED FUNCTIONS
12.1
File sharing
The device can be connected to a PC with a USB cable.
Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and configure the operating
parameters by files sharing from Mass Storage.
USB
FILE SHARING
FROM
MASS STORAGE
12.2
Drivers installation
It is possible to install the new driver update directly into the folder “DRIVER” on the Flash Drive of the device.
To enter the Flash Drive by files sharing from Mass Storage you need to enable the relative parameter during the configuration process (see chapter 5).
95
12.3
Logos management
It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to
convert BMP image to the error-diffusion format in black and white.
It is possible to directly add the new logo directly into the folder “PICTURES” on the Flash Drive of the device.
To enter the Flash Drive by files sharing from Mass Storage, you need to enable the relative parameter during the configuration process (see chapter 5).
After adding the logo, open the configuration file “PictList.ini” and add a new line with a number associated to the logo
(to be used with device’s commands), a letter for the memory unit and the logo file name, as indicated in the instructions
written inside the “PictList.ini” file.
To delete a logos stored in the device, proceed as follows:
1. delete the selected logo from the “Pictures” folder on Flash Disk;
2. in the configuration file “PictList.ini”, delete the line related to the erased logo.
The logos stored on Flash Disk and converted by the device, can be printed by using the number associated to the logo
during the conversion step.
The correspondence between file-name and logo-number is warrant by the configuration file “PIctList.ini” and it is verifiable
with the logo test.
12.4
Fonts management
It is possible to store new font in addition to default fonts stored on Flash Disk.
You can directly add the new font directly into the folder “FONTS” on the Flash Drive of the device.
To enter the Flash Drive by files sharing from Mass Storage, you need to enable the relative parameter during the configuration process (see chapter 5).
NOTE:
Uploading the new font directly from the “Font” folder of Microsoft® Windows® directory, remember that the displayed
font name into the “Font” folder may not match the real name of the font file.
96
12.5
Setup
It is possible to configure the default parameters for device setup by editing the “Setup.ini” file on the Flash Drive.
To enter the Flash Drive by files sharing from Mass Storage, you need to enable the relative parameter during the configuration process (see chapter 5).
After editing device’s parameter, simply save the “Setup.ini” file to make the modifies activated.
The “Setup.ini” file is a configuration file that contains all the configurable parameters listed in text format and divided into
some sections (indicated in square brackets).
The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the
default one. To modify printer’s parameters, change the numeric value after the name of parameters. To set the parameter
to the default value, change the numeric value with the symbol D.
The “Setup.ini” file permits the configuration of the following parameters:
[PRINT]
Printer Emulation
0*, 1
0 = ESC/POS™
1 = SVELTA
Print Mode
0*, 1
0 = Normal
1 = Reverse
Autofeed
0*, 1
0 = CR disabled
1 = CR enable
Chars / inch
0, 1*, 2
0 = A=11 B=15 cpi
1 = A=15 B=20 cpi
2 = A=20 B=15 cpi
Code Table [num]
0
Chinese font
0*, 1
0 = Disabled
1 = Enabled
Speed / Quality
0, 1*, 2
0 = High Quality
1 = Normal
2 = High Speed
Paper Width
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,
11, 12, 13, 14, 15, 16, 17, 18,
19, 20, 21, 22, 23, 24, 25, 26,
27, 28, 29, 30, 31*
0 = 18 mm
1 = 20 mm
2 = 22 mm
3 = 24 mm
4 = 26 mm
5 = 28 mm
6 = 30 mm
7 = 32 mm
8 = 34 mm
9 = 36 mm
10 = 38 mm
11 = 40 mm
12 = 42 mm
13 = 44 mm
14 = 46 mm
15 = 48 mm
16 = 50 mm
17 = 52 mm
18 = 54 mm
19 = 56 mm
20 = 58 mm
21 = 60 mm
22 = 62 mm
23 = 64 mm
24 = 66 mm
25 = 68 mm
26 = 70 mm
27 = 72 mm
28 = 74 mm
29 = 76 mm
30 = 78 mm
31 = 80 mm
97
Paper Threshold
0, 1*, 2, 3, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
Notch/B.Mark Position
0*, 1, 2, 3
0 = Disabled
1 = Bottom
2 = Trasparence
3 = Top
Notch/B.Mark Threshold
0, 1*, 2, 3, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
Notch/B.Mark Min.Width
0*, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,
11, 12, 13, 14, 15, 16, 17, 18,
19, 20
0 = 0 mm
1 = 1 mm
2 = 2 mm
3 = 3 mm
4 = 4 mm
5 = 5 mm
6 = 6 mm
7 = 7 mm
8 = 8 mm
9 = 9 mm
10 = 10 mm
11 = 11 mm
12 = 12 mm
13 = 13 mm
14 = 14 mm
15 = 15 mm
16 = 16 mm
17 = 17 mm
18 = 18 mm
19 = 19 mm
20 = 20 mm
Ticket Locking
0*, 1
0 = Disabled
1 = Enabled
PrintHead Test PowerOn
0*, 1
0 = Disabled
1 = Enabled
Print Density
0, 1, 2, 3, 4*, 5, 6, 7, 8
0 = - 50 %
1 = - 37 %
2 = - 25 %
3 = - 12 %
4=0%
5 = + 12 %
6 = + 25 %
7 = + 37 %
8 = + 50 %
RS232 Baud Rate
1, 2, 3, 4, 5, 6, 7, 8*
1 = 1200 bps
2 = 2400 bps
3 = 4800 bps
4 = 9600 bps
5 = 19200 bps
6 = 38400 bps
7 = 57600 bps
8 = 115200 bps
RS232 Data Length
0*, 1
0 = 8 bits/chr
1 = 7 bits/chr
RS232 Parity
0*, 1, 2
0 = None
1 = Even
RS232 Handshaking
0, 1*
0 = Xon/Xoff
1 = Hardware
Busy Condition
0*, 1
0 = RxFull
1 = OffLine/RxFull
Notch Distance [mm]
[INTERFACE]
98
2 = Odd
USB Virtual COM
0*, 1
0 = Disabled
1 = Enabled
USB Mass Storage
0*, 1
0 = Disabled
1 = Enabled
USB Address Number
0*, 1, 2, 3, 4, 5, 6, 7, 8, 9
0=0
1=1
2=2
3=3
4=4
5=5
6=6
7=7
8=8
9=9
[SVELTA]
Ticket X Dimension
Ticket Y Dimension
Notch Distance
Notch Width
Barcode timeout
99
Rev.1.00
Part Number : 76200000002100
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2 - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
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