ABI PRISM® SNaPshot™ Multiplex Kit Protocol 4323357B

ABI PRISM® SNaPshot™ Multiplex Kit Protocol 4323357B
ABI PRISM
SNaPshot Multiplex
Kit
®
™
Protocol
For Research Use Only.
Not for use in diagnostic procedures.
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For Research Use Only. Not for use in diagnostic procedures.
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The purchase price of this product includes a limited, non-transferable license under U.S. Patent Nos. 5,888,819, 6,004,744 and their
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Contents
Product and Protocol Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
About the Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Kit Chemistry Based on Single Base Extension . . . . . . . . . . . . . . . . . . .1
Dye Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Platforms and Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
About This Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Kit Contents and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SNaPshot Multiplex Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
One Kit Available in Three Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Storing the Reagents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Required Software and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
GeneScan-120 LIZ Size Standard Recommended . . . . . . . . . . . . . . . . .4
Data Collection Software and/or GeneScan Run Module Required. . . .4
Materials Required but Not Included . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Documentation User Attention Words . . . . . . . . . . . . . . . . . . . . . . . . . .6
Chemical Hazard Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Site Preparation and Safety Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Ordering MSDSs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Overview of the Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Preparing Your PCR Template for Primer Extension . . . . . . . . . . . . . . . . . . .10
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
About the Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Methods for Preparing PCR Templates . . . . . . . . . . . . . . . . . . . . . . . .10
i
PCR Purification Kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SAP and Exo I Treatment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Preparing the Control Reactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
About the Control Reactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Negative Control Reaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Preparing the Control Reactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing Your Sample Reactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
SNaPshot Primer Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pooling PCR Amplified SNaPshot Templates . . . . . . . . . . . . . . . . . . . 14
Pooling SNaPshot Primers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Up Your Sample Reaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Thermal Cycling and Post-Extension Treatment . . . . . . . . . . . . . . . . . . . . . . 16
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Thermal Cycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Post-Extension Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Electrophoresis on the ABI PRISM 310 Genetic Analyzer . . . . . . . . . . . . . . . 18
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
The Polymer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
GeneScan E5 Run Module Parameters . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting the Run Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Adjusting the Injection Time for Signal Variability . . . . . . . . . 18
Running Matrix Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Preparing Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Electrophoresis on the ABI PRISM 3100 Genetic Analyzer . . . . . . . . . . . . . . 22
Setting Up the Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Running Matrix Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Preparing the Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
GeneScan Run Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Electrophoresis on the ABI PRISM 3700 DNA Analyzer . . . . . . . . . . . . . . . . 24
Setting Up the Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Running Matrix Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Preparing the Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
ii
Setting Up GeneScan Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Data Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Analyzing Sample Files on the 310 Instrument . . . . . . . . . . . . . . . . . .27
Analyzing Sample Files on the 3100 and 3700 Instruments. . . . . . . . .27
Example of Control Reaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Allele Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Appendix A. SNaPshot Primer Design and Evaluation Recommendations .29
Appendix B. Converting Nanograms to Picomoles . . . . . . . . . . . . . . . . . . . .31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Appendix C. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Troubleshooting Low Signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Troubleshooting Extraneous Peaks. . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Troubleshooting Sizing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Appendix D. Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Contacting Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
To Contact Technical Support by E-Mail . . . . . . . . . . . . . . . . . . . . . . .37
Hours for Telephone Technical Support . . . . . . . . . . . . . . . . . . . . . . . .37
To Contact Technical Support by Telephone or Fax . . . . . . . . . . . . . . .38
In North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
To Reach Technical Support Through the Internet . . . . . . . . . . . . . . . .41
To Obtain Documents on Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
iii
Product and Protocol Overview
About the Kit The ABI PRISM® SNaPshot™ Multiplex Kit is designed to interrogate up
to ten single nucleotide polymorphisms (SNPs) at known locations on
one to ten DNA templates in a single tube.
Control Template DNA and Primer Mix included in the SNaPshot
Multiplex Kit provides reagents for control reactions.
Product Overview Single nucleotide polymorphisms detection using the ABI PRISM
SNaPshot Multiplex Kit requires the following components:
♦
SNaPshot Multiplex Ready Reaction Mix
♦
Your template and primers
The ABI PRISM SNaPshot Multiplex Control Template DNA and Primer
Mix provides Control Primers and Control Template to perform control
reactions only.
Kit Chemistry The chemistry is based on the dideoxy single-base extension of an
Based on Single unlabeled oligonucleotide primer (or primers).
Base Extension ♦ Each primer binds to a complementary template in the presence of
fluorescently labeled ddNTPs and AmpliTaq® DNA Polymerase, FS.
♦
The polymerase extends the primer by one nucleotide, adding a
single ddNTP to its 3´ end.
1
Dye Assignments The fluorescent dyes are assigned to the individual ddNTPs as follows:
ddNTP
Dye Label
Color of Analyzed Data
A
dR6G
Green
C
dTAMRA™
Black
G
dR110
Blue
dROX™
Red
T (U)
Platforms and Products generated using the ABI PRISM SNaPshot Multiplex Kit can be
Software analyzed with GeneScan ® Analysis Software version 3.1 or higher. The
kits can be run on the following platforms:
♦
ABI PRISM® 310 Genetic Analyzer
♦
ABI PRISM® 3100 Genetic Analyzer
♦
ABI PRISM® 3700 DNA Analyzer
About This This protocol describes how to:
Protocol ♦ Prepare sample reactions using your own template(s) and primer(s)
or the control template and control primers.
♦
Perform SNaPshot reactions by thermal cycling and conduct
post-extension treatment of the products.
♦
Electrophorese the samples and analyze the data.
To view a flowchart of the procedure refer to “Overview of the
Procedure” on page 9.
2
Kit Contents and Storage
SNaPshot The ABI PRISM SNaPshot Multiplex Kit is available in three reaction
Multiplex Kit sizes. Using this kit, you can perform your own reactions and also
perform 30 control reactions with the control template and primers
provided.
One Kit Available
in Three Formats
Kit
ABI PRISM SNaPshot™ Multiplex Kit
Number of
Reactionsa
100
Part Number
4323151
1000
4323154
5000
4323155
a. Each kit contains Multiplex Control Template and Multiplex Control Primers for 30
control reactions
The kit contains the following items:
Kit Components
Contents
SNaPshot Multiplex Ready
Reaction Mix
AmpliTaq® DNA Polymerase, FS
Fluorescently labeled ddNTPs
Reaction buffer
SNaPshot Multiplex Control Primer
Mix (30 µL total)
20A primer (0.05 pmol/µL)
28G/A primer (0.10 pmol/µL)
36G primer (0.05 pmol/µL)
44T primer (0.30 pmol/µL)
52C/T primer (0.30 pmol/µL)
60C primer (0.30 pmol/µL)
SNaPshot Multiplex Control Template
(60 µL total)
Amplicon from CEPH DNA
Protocol
P/N 4323357
Quick Reference Card
P/N 4323975
Storing the Upon receipt, store the ABI PRISM SNaPshot Multiplex Kit at –15 to
Reagents –25 °C in a constant-temperature freezer.
3
Required Software and Materials
Overview This section describes the software and materials necessary for using
the ABI PRISM SNaPshot Multiplex Kit.
GeneScan-120 LIZ Primers used in a single reaction for multiloci interrogation need to differ
Size Standard significantly in length to avoid overlap between the final SNaPshot
Recommended products. To analyze the final products successfully and robustly, a 5th
dye-labeled internal size standard specifically designed for small
fragments should be used. The GeneScan™-120 LIZ™ size standard
has been designed specifically for use with the SNaPshot Muiltiplex Kit.
Data Collection One of the following Data Collection Software and/or GeneScan Run
Software and/or Modules is required:
GeneScan Run 310 Genetic Analyzer:
Module Required
♦
310 Data Collection version 2.1
♦
GS STR POP4 (1 mL) E5
3100 Genetic Analyzer:
♦
3100 Data Collection version 1.0
♦
SNP36_POP4 default module
3700 DNA Analyzer:
4
♦
3700 Data Collection version 1.1 (enabled with 3700 Data
Collection 5-Dye Update File P/N 4324208)
♦
SNP1_1POP5
Materials The following materials are required but not included:
Required but Not
Source
Included Item
One of the following instruments
with 5-dye capability:
Applied Biosystems
♦ ABI PRISM 310 Genetic Analyzer
♦ ABI PRISM 3100 Genetic
Analyzer with POP-4 polymer
and 36-cm array
♦ ABI PRISM 3700 DNA Analyzers
with POP-5 polymer and 50-cm
array.
GeneAmp® PCR System 9600
thermal cycler with appropriate
tubes or plate, and caps
GeneScan® software v. 3.1 or higher
Matrix Standard Set DS-02 [dR110,
dRGG, dTAMRA™, dROX™, LIZ™]
Applied Biosystems
310
4323050
3100
4323014
3700
4323785
GeneScan™-120 LIZ™ size
standard
4324211
Hi-Di™ formamide, 25-mL bottle
Applied Biosystems (P/N 4311320)
1X TE, pH 7.0
Major laboratory supplier (MLS)
Centrifuge with 96-well plate adapter
MLS
Deionized water
MLS
Disposable gloves
MLS
Pipette tips, aerosol resistant
MLS
Shrimp Alkaline Phosphatase (SAP)
USB Corporation
(P/N 70092X, 5000 Units)
(P/N 70092Z, 1000 Units)
or
Calf Intestinal Phosphatase (CIP)
(P/N 70092Y, 500 Units)
New England BioLabs
(P/N 290L, 5000 Units)
(P/N 290S, 1000 Units)
5
The following materials are required but not included:
Item
Source
Exo I
USB Corporation
(continued)
(Exonuclease I, P/N 70073Z)
or
PCR Clean Up Kit
or
High Pure™ PCR Product
Purification Kit
Roche Molecular Biochemicals
(P/N 1696513, 100 reactions)
Roche Molecular Biochemicals
(P/N 1732668, 50 reactions)
(P/N 1732676, 250 reactions)
Safety
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Words or action as described below.
Note
Calls attention to useful information.
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operation.
! CAUTION Indicates a potentially hazardous situation which, if not avoided,
may result in minor or moderate injury. It may also be used to alert against
unsafe practices.
! WARNING Indicates a potentially hazardous situation which, if not
avoided, could result in death or serious injury.
! DANGER Indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury. This signal word is to be limited to
the most extreme situations.
Chemical Hazard ! WARNING CHEMICAL HAZARD. Some of the chemicals used with
Warning Applied Biosystems instruments and protocols are potentially hazardous and
can cause injury, illness, or death.
6
♦
Read and understand the material safety data sheets (MSDSs)
provided by the chemical manufacturer before you store, handle, or
work with any chemicals or hazardous materials.
♦
Minimize contact with and inhalation of chemicals. Wear
appropriate personal protective equipment when handling
chemicals (e.g., safety glasses, gloves, or protective clothing). For
additional safety guidelines, consult the MSDS.
♦
Do not leave chemical containers open. Use only with adequate
ventilation.
♦
Check regularly for chemical leaks or spills. If a leak or spill occurs,
follow the manufacturer’s cleanup procedures as recommended on
the MSDS.
♦
Comply with all local, state/provincial, or national laws and
regulations related to chemical storage, handling, and disposal.
Site Preparation A site preparation and safety guide is a separate document sent to all
and Safety Guide customers who have purchased an Applied Biosystems instrument.
Refer to the guide written for your instrument for information on site
preparation, instrument safety, chemical safety, and waste profiles.
7
Ordering MSDSs You can order free additional copies of MSDSs for chemicals
manufactured or distributed by Applied Biosystems using the contact
information below.
To order MSDSs...
Then...
Over the Internet
a. Go to our Web site at
www.appliedbiosystems.com/techsupp.
b. Click MSDSs.
If you have...
Then...
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number or the Document
on Demand index number
Enter one of these
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The product part number
Select Click Here, then
enter the part number or
keyword(s) in the field on
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Keyword(s)
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Use “Documents on Demand” under “Technical Support.”
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8
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See “Regional Offices Sales and Service” under “Technical
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Overview of the Procedure
PCR Purification Kit
TM
Exo
Multiplex
Genotyping
PCR System
B-D
5
4
3
2
1
Electrophorese samples
on 310, 3100, or 3700
instrument
9600
ABI PRISM
9
Preparing Your PCR Template for Primer Extension
Purpose This section describes how to prepare your PCR product template
before primer extension.
About the There are two kinds of templates that you can use in primer extension
Templates reactions:
♦
Plasmid templates
♦
PCR products
While plasmid templates do not require cleanup before primer
extension, PCR product templates must be purified.
Depending on the specific template, 0.01 to 0.40 pmol of the template
should be used in the SNaPshot reactions.
Methods for After PCR amplification, the resulting template is in solution, along with
Preparing PCR primers, dNTPs, and enzyme and buffer components. To avoid
Templates participation in the subsequent primer-extension reaction, primers and
unincorporated dNTPs must be removed.
We recommend the following methods for purifying PCR products:
Topic
See Page
PCR Purification Kits
10
SAP and Exo I Treatment
11
PCR Purification High Pure™ PCR Product Purification (P/N 1732668, 50 reactions,
Kits 1732676, 250 reactions) or PCR Clean Up Kits (P/N 1696513, 100
reactions) can be purchased from Roche Molecular Biochemicals.
Refer to the manufacturer’s instructions for the procedure.
10
SAP and Exo I To treat PCR products using SAP and Exo I:
Treatment
Step
1
Action
Add the following to 15 µL of PCR product:
♦ 5 units of SAP
♦ 2 unit of Exo I
Use the following guidelines for enzyme treatment:
♦ Reaction volume can be adjusted up or down. PCR products
can be from a single PCR reaction or multiple PCR reactions.
We recommend that you purify individual PCR products and
combine the purified products in the next step.
♦ To ensure a low background, we strongly recommend that the
relative ratio of PCR product, SAP, and Exo I be kept constant,
i.e., 5 units of SAP and 2 units of Exo I for every 15 µL of PCR
product.
♦ Because of the high glycerol concentration in undiluted SAP and
Exo I, add each enzyme into the PCR mixture one at a time.
♦ Exo I can be freshly diluted in a buffer containing 80 mM Tris-HCl
(pH = 9.05) and 2 mM MgCl2. Do not store diluted Exo I.
2
Mix thoroughly and incubate at 37 °C for 1 hour.
Note Because of the high glycerol concentration in undiluted SAP
and Exo I, vortex briefly to mix.
3
Incubate at 75 °C for 15 minutes to inactivate the enzymes.
4
Keep on ice or at 4 °C.
For longer storage, store at –20 °C.
11
Preparing the Control Reactions
About the Control Included in each kit are a Multiplex Control Primer Mix tube containing
Reactions six distinct primers and a Multiplex Control Template tube containing an
amplicon from CEPH DNA.
The control primers are listed in the table below.
Multiplex Control
Primer Mix
Length of
Final Products
(nt)
Signal Color
Heterozygosity
20A primer
21
Green
Homozygote
28G/A primer
29
Blue/green
Heterozygote
36G primer
37
Blue
Homozygote
44T primer
45
Red
Homozygote
52C/T primer
53
Black/red
Heterozygote
60C primer
61
Black
Homozygote
Note Due to the influence of the dye on the mobility shift of the DNA
fragments, the reported sizes will differ by a few bases from the actual sizes.
This is particularly true with the shorter fragments as the relative contribution of
the dye is greater.
Negative Control Run one negative control reaction without control template DNA.
Reaction
12
Preparing the To prepare the control reactions:
Control Reactions
Step
Action
1
Label two 0.2-mL MicroAmp ® tubes, one for the positive control
reaction and one for the negative control reaction.
2
Thaw the SNaPshot Multiplex Ready Reaction Mix, Control
Template, and Control Reaction Primer Mix on ice. Prepare the
following reaction mix on ice:
Positive
Control
(µL)
Negative
Control
(µL)
SNaPshot Multiplex Ready
Reaction Mix
5
5
SNaPshot Multiplex Control
Template
2
0
SNaPshot Multiplex Control
Primer Mix
1
1
Item
3
Deionized water
2
4
Total
10
10
Mix and spin briefly.
Note Keep the SNaPshot mixture on ice before putting it into the
thermal cycler. Leaving the mixture at ambient temperature for
20 minutes or longer may result in a higher background.
4
Proceed to “Thermal Cycling and Post-Extension Treatment” on
page 16.
13
Preparing Your Sample Reactions
Overview This section describes how you set up multiplex SNaPshot reactions
using your templates and primers.
SNaPshot Primer See “SNaPshot Primer Design and Evaluation Recommendations” on
Design page 29 for recommendations on designing and evaluating primers.
Pooling PCR
Amplified
SNaPshot
Templates
If you have multiple purified PCR amplified samples to run in a single
SNaPshot reaction, mix equal volumes (e.g., 2 µL each) of these
products in a tube and place the tube on ice.
Note SNaPshot Multiplex Ready Mix gives satisfactory results over a range of
0.01 to 0.40 pmol of PCR products (depending on template) in a 10-µL reaction.
Note For a description of how to convert nanograms per microliter to
picomoles per microliter, refer to Appendix B on page 31.
Pooling SNaPshot All the primers to be used in a single SNaPshot reaction should be
Primers premixed to give a final concentration of 0.2 µM for each primer. Place
the primer mixture on ice.
Note SNaPshot Multiplex Ready Mix has been designed to exhaust all
primers in the reaction. The recommended starting concentration for each
primer is 0.2 µM. If a particular primer has a consistently low or high signal,
increase or decrease the concentration of that primer. Successful results have
been obtained using primers with concentrations that range between 0.05 µM
and 1 µM in a six-primer mixture. Adjusting the template concentration is
usually not required.
14
Setting Up Your To set up your sample reaction:
Sample Reaction
Step
1
Action
Thaw the SNaPshot Multiplex Ready Reaction Mix on ice.
Note Adjust the volume of deionized water to accommodate any
changes in primer or template volumes.
Note Make a master mix if you are running several samples
containing common components.
Combine the following:
Item
2
Volume
(µL/ Sample)
SNaPshot Multiplex Ready Reaction Mix
5
Pooled PCR products
3
Pooled SNaPshot primers
1
Deionized water
1
Total
10
Mix thoroughly and spin briefly.
Aliquot 10 µL into each MicroAmp tube/well.
Note It is important to keep the reaction mixture on ice before
putting it into the thermal cycler. Leaving the mixture at ambient
temperature for 20 minutes or longer may lead to higher
background.
3
Proceed to “Thermal Cycling and Post-Extension Treatment” on
page 16.
15
Thermal Cycling and Post-Extension Treatment
Overview This section describes how to conduct thermal cycling and how to
remove unincorporated ddNTPs after thermal cycling.
Thermal Cycling To conduct thermal cycling:
Step
Action
1
Place the tubes in a GeneAmp 9600 thermal cycler, and set the
volume to 10 µL.
2
Repeat the following for 25 cycles:
♦ Rapid thermal ramp to 96 °C
♦ 96 °C for 10 seconds
♦ Rapid thermal ramp to 50 °C
♦ 50 °C for 5 seconds
♦ Rapid thermal ramp to 60 °C
♦ 60 °C for 30 seconds
Note Thermal cycling takes approximately 1 hour and 10 minutes
to complete.
3
Rapid thermal ramp to 4 °C, and hold until ready for post-extension
treatment.
Post-Extension IMPORTANT Left untreated, the unincorporated [F]ddNTPs will co-migrate
Treatment with the fragment(s) of interest. Removal of the 5´ phosphoryl groups by
phosphatase treatment alters the migration of the unincorporated [F]ddNTPs
and thus prohibits interference.
To conduct post-extension treatment:
Step
1
Action
Add one of the following to the reaction mixture, mix thoroughly, and
incubate at 37 °C for 1 hour.
Note Because of the high glycerol concentration in the undiluted
SAP, vortex briefly to mix.
♦ 1.0 Unit of Shrimp Alkaline Phosphatase (SAP)
or
♦ 1.0 Unit of Calf Intestinal Phosphatase (CIP)
16
To conduct post-extension treatment:
Step
(continued)
Action
2
Deactivate the enzyme by incubating at 75 °C for 15 minutes.
3
Samples may be placed at 4 °C for up to 24 hours prior to
electrophoresis on the 310/3100/3700 systems.
For storage longer than 24 hours, store the samples at –20 °C.
4
If you are running
an...
Then proceed to...
ABI PRISM 310
Genetic Analyzer
“Electrophoresis on the ABI PRISM
310 Genetic Analyzer” on page 18.
ABI PRISM 3100
Genetic Analyzer
“Electrophoresis on the ABI PRISM
3100 Genetic Analyzer” on page 22.
ABI PRISM 3700 DNA
Analyzer
“Electrophoresis on the ABI PRISM
3700 DNA Analyzer” on page 24.
17
Electrophoresis on the ABI PRISM 310 Genetic Analyzer
Overview This section describes electrophoresis of SNaPshot products on the
ABI PRISM 310 Genetic Analyzer using the 310 Data Collection
version 2.1.
Note For more information about using the ABI PRISM 310 Genetic Analyzer,
refer to the ABI PRISM 310 Genetic Analyzer User’s Manual (P/N 903565).
The Polymer The SNaPshot kits may be used with:
♦
POP-4™ polymer, in conjunction with GS POP-4 (1mL) E5 module
! CAUTION CHEMICAL HAZARD. POP-4 polymer may cause eye, skin,
and respiratory tract irritation. Please read the MSDS, and follow the handling
instructions. Wear appropriate protective eyewear, clothing, and gloves. Use for
research and development purposes only.
GeneScan E5 Run The GeneScan E5 Run Module encodes the following parameters on
Module the 310 instrument:
Parameters
Parameter
Control Module
GS POP-4 (1mL) E5
Injection time
5 seconds
Electrophoresis voltage
15 kV
Collection time
24 minutes
EP voltage
15 kV
Heat plate temperature
60 °C
Syringe pump time
150 seconds
Preinjection EP
120 seconds
Adjusting the Run Time
Depending upon primer length, the peaks of interest may appear well
before the run ends. For this reason, you may want to shorten the
collection time.
Adjusting the Injection Time for Signal Variability
If increased or decreased signal is routinely observed, you may want to
decrease or increase injection times, respectively. For a description of
18
how to adjust the injection time on the 310 Genetic Analyzer, refer to the
ABI PRISM 310 Genetic Analyzer User’s Manual (P/N 903565).
Running Matrix If you are running the ABI PRISM SNaPshot Multiplex Kit reactions for
Standards the first time, you will need a Matrix Standard Set DS-02 [dR110,
dRGG, dTAMRA, dROX, LIZ] for the 310 Genetic Analyzer system. Run
the ABI PRISM DS-02 Matrix Standards Kit (P/N 4323050), along with
the other control and sample reactions.
Refer to the DS-02 Matrix Standards Kit product insert for directions on
how to prepare the DS-02 matrix standards.
19
Preparing Samples Follow the instructions below if you are using an ABI PRISM 310 Genetic
Analyzer to run your samples.
To prepare samples for the 310 Genetic Analyzer:
Step
1
Action
Thaw Hi-Di formamide, SNaPshot products, and the
GeneScan-120 LIZ size standard. Vortex to mix and spin briefly.
! WARNING CHEMICAL HAZARD. Formamide is harmful if
absorbed through the skin and may cause irritation to the eyes,
skin, and respiratory tract. It may cause damage to the central
nervous system and the male and female reproductive systems,
and is a possible birth defect hazard. Please read the MSDS, and
follow the handling instructions. Wear appropriate protective
eyewear, clothing, and gloves.
2
Add 9 µL of Hi-Di formamide into each tube.
3
Add 0.5 µL of the SNaPshot product and 0.5 µL GeneScan-120 LIZ
size standard into each tube.
Note
Total volume for injection is 10 µL
Note Dilute the control reaction 1:2. Mix 0.5 µL of the diluted
products with 0.5 µL of GeneScan-120 LIZ size standard.
Note If you want to use volumes greater than 0.5 µL, the following
mixing steps are suggested:
a. Dilute 2 µL of SNaPshot product in 6 µL of Hi-Di formamide
b. Dilute 2 µL of GeneScan-120 LIZ in 6 µL of Hi-Di formamide
(enough for 4 samples)
c. Mix:
– 2 µL of diluted SNaPshot product
– 2 µL of diluted GeneScan-120 LIZ size standard
– 6 µL of Hi-Di formamide
20
4
Vortex briefly and quick spin.
5
Denature the samples by placing them at 95 °C for 5 minutes.
6
Place the samples on ice or at 4 °C until you are ready to load them
on the 310 Genetic Analyzer.
7
Quick spin or tap the tubes or plates to bring liquid to the bottom of
the tubes.
To prepare samples for the 310 Genetic Analyzer:
Step
8
(continued)
Action
Refer to the ABI PRISM 310 User’s Manual for specific directions on
the following:
a. Verify that you have chosen GeneScan Run Module E5.
b. Confirm the injection time.
c. Verify that you have selected the DS-02 GeneScan Matrix Set
for the 310 Genetic Analyzer system.
d. Verify that you have selected the GeneScan-120 LIZ size
standard analysis parameter for automatic data analysis.
Note To set up the GeneScan-120 LIZ size standard automatic
analysis, refer to the instructions in the GeneScan-120 LIZ size
standard product insert.
21
Electrophoresis on the ABI PRISM 3100 Genetic Analyzer
Setting Up the Before any run, make sure that the 3100 Genetic Analyzer is set up with
Analyzer a 36-cm capillary array and POP-4 polymer.
Running Matrix If you are running the ABI PRISM SNaPshot Multiplex Kit reactions for
Standards the first time, you will need a Matrix Standard Set DS-02 [dR110.
dRGG, dTAMRA, dROX, LIZ] for the 3100 Genetic Analyzer
(P/N 4323014).
Refer to the DS-02 Matrix Standards Kit product insert for directions on
how to prepare the DS-02 matrix standards.
Preparing the To prepare samples for the 3100 Genetic Analyzer:
Samples
Step
1
Action
Thaw Hi-Di formamide, SNaPshot products, and the
GeneScan-120 LIZ size standard. Vortex to mix and spin briefly.
! WARNING CHEMICAL HAZARD. Formamide is harmful if
absorbed through the skin and may cause irritation to the eyes,
skin, and respiratory tract. It may cause damage to the central
nervous system and the male and female reproductive systems,
and is a possible birth defect hazard. Please read the MSDS, and
follow the handling instructions. Wear appropriate protective
eyewear, clothing, and gloves.
2
Add 9 µL of Hi-Di formamide to each well.
3
Add 0.5 µL of the SNaPshot products and 0.5 µL of GeneScan-120
LIZ size standard into each well and seal the plates.
Note
Total volume for injection is 10 µL.
Note If you want to use volumes greater than 0.5 µL, the following
mixing steps are suggested:
a. Dilute 2 µL of SNaPshot product in 6 µL of Hi-Di formamide.
b. Dilute 2 µL of GS120 in 6 µL of Hi-Di formamide (enough for four
samples).
c. Mix:
– 2 µL of diluted SNaPshot product
– 2 µL of diluted GeneScan-120 LIZ size standard
– 6 µL of Hi-Di formamide
22
To prepare samples for the 3100 Genetic Analyzer:
Step
(continued)
Action
4
Vortex briefly and spin briefly.
5
Denature the samples by placing them at 95 °C for 5 minutes.
6
Place the samples on ice or at 4 °C until you are ready to load the
analyzer.
GeneScan Run To start the run:
Parameters
Step
Action
1
In the New Plate setup, select Dye Set E5 and SNP36_POP4
default module.
2
Start the run.
Note To set up the GeneScan-120 LIZ size standard automatic
analysis, refer to the instructions in the GeneScan-120 LIZ size
standard product insert.
23
Electrophoresis on the ABI PRISM 3700 DNA Analyzer
Setting Up the Before any run, make sure that the 3700 DNA Analyzer is set up with a
Analyzer 50-cm capillary array and POP-5 polymer.
Running Matrix If you are running the ABI PRISM SNaPshot Multiplex Kit reactions for
Standards the first time, you will need a Matrix Standard Set DS-02 for the 3700
DNA Analyzer (P/N 4323785).
Refer to the DS-02 Matrix Standards Kit product insert for directions on
how to prepare the DS-02 matrix standards.
Preparing the To prepare samples for the 3700 DNA Analyzer:
Samples
Step
1
Action
Thaw Hi-Di formamide, SNaPshot products, and the
GeneScan-120 LIZ size standard. Vortex to mix and spin briefly.
! WARNING CHEMICAL HAZARD. Formamide is harmful if
absorbed through the skin and may cause irritation to the eyes,
skin, and respiratory tract. It may cause damage to the central
nervous system and the male and female reproductive systems,
and is a possible birth defect hazard. Please read the MSDS, and
follow the handling instructions. Wear appropriate protective
eyewear, clothing, and gloves.
2
Add 9 µL of Hi-Di formamide to each well.
3
Add 0.5 µL of SNaPshot products and 0.5 µL of GeneScan-120 LIZ
size standard to each well, and seal the plates.
Note
Total volume for injection is 10 µL.
Note If you want to use volumes greater than 0.5 µL, the following
mixing steps are suggested:
a. Dilute 2 µL of SNaPshot product in 6 µL of Hi-Di formamide.
b. Dilute 2 µL of GeneScan-120 LIZ in 6 µL of Hi-Di formamide
(enough for four samples).
c. Mix:
– 2 µL of diluted SNaPshot product
– 2 µL of diluted GeneScan-120 LIZ size standard
– 6 µL of Hi-Di formamide
4
24
Vortex briefly and spin briefly.
To prepare samples for the 3700 DNA Analyzer:
Step
5
(continued)
Action
Denature the samples by placing them at 95 °C for 5 minutes.
Place the samples on ice or at 4 °C until you are ready to load the
analyzer.
Setting Up Setting up the GeneScan application:
GeneScan
Step
Action
Parameters
1
In the New Plate setup, select Dye Set E5 and SNP1_1POP5
module.
Note Data collection time in the default SNP1_1POP5 module is
900 seconds. To ensure that all 9 peaks in GeneScan-120 LIZ size
standard are collected, extend the data collection time to 1100
seconds.
Note If the signal variation from the left to the right side of the
array becomes a concern, try lowering the running voltage to 6 KV.
You will also need to extend the data delay time from 900 seconds
to 1200 seconds and the data collection time from 900 seconds to
1800 seconds (refer to step 3 for information on modifying the
module).
Note To set up the GeneScan-120 LIZ size standard automatic
analysis, refer to the instructions in the GeneScan-120 LIZ size
standard product insert.
2
Start the run.
25
Setting up the GeneScan application:
Step
3
(continued)
Action
Use the table below to adjust the signal intensity using the
Module Editor.
Observation
Signal varies
across the
capillary
array
Possible
Cause
The run
temperature
and the run
voltage need
adjusting
Recommended Action
Adjust the run conditions (in
the following order):
a. Lower the temperature to
50 °C
b. Lower the run voltage to
6 KV
c. Increase the data delay
and run times to
accommodate the slower
run times caused by a.
and b. above
The cuvette
temperature
is not
optimized
26
Test in increments of 5 °C
through the range 35–50 °C
until you identify the
temperature that produces
the best signal uniformity
across the array
Data Analysis
Overview This section describes how to perform GeneScan data analysis.
Analyzing Sample Analyze the files using GeneScan Analysis Software version 3.1 and
Files on the 310 GeneScan-120 LIZ size standard analysis parameter files. For a
Instrument detailed explanation, refer to the ABI PRISM GeneScan Analysis
Software User’s Manual (P/N 4303242) and the GeneScan-120 LIZ size
standard product insert.
.
Analyzing Sample
Files on the 3100
and 3700
Instruments
Analyze the files using GeneScan Analysis Software version 3.5 and
GeneScan-120 LIZ size standard analysis parameter files. For a detailed
explanation, refer to the ABI PRISM GeneScan Analysis Software User’s
Manual (P/N 4303242) and the GeneScan-120 LIZ size standard
product insert.
27
Example of
Control Reaction
Figure 1 Electropherogram of the Multiplex Control Reaction products along
with GeneScan™-120 LIZ™ size standard
Allele Calling Genotyper 3.7 can be used to analyze this data. Please refer to the
Genotyper User’s Manual for more information. Applied Biosystems is
constantly developing new software solutions particularly for SNP
analysis. Please check our web site.
28
Appendix A. SNaPshot Primer Design and Evaluation
Recommendations
Follow these recommendations for designing and evaluating primers:
♦
Primers included in a single reaction need to differ significantly in
lengths in order to avoid overlap between the final SNaPshot
products. A difference of 4–6 nucleotides between primer lengths is
recommended as a starting point.
♦
The length of a primer can be modified by the addition of
nonhomologous polynucleotides at the 5′ end. Since the
recommended annealing temperature for a SNaPshot control
primer is 50 °C, the melting temperature for the complementary
region between any primer and its corresponding template should
be at least 50 °C.
♦
Poly (dT), poly (dA), poly (dC), and poly (dGACT) are 5′
non-homologous tails which are predicted to have minimal
secondary structures. They have all been used successfully.
Generally the signal patterns are not affected by the kinds of tails
that are used. The 5′ poly (dT) tails however may interfere with the
addition of 3′ ddA.
♦
The mobility of an oligonucleotide in capillary electrophoresis is
determined by its size, nucleotide composition, and dye. Thus the
effect of nucleotide composition on mobility can be significant when
the primer is short. We strongly recommend that primers shorter
than 36 nucleotides be tested before being multiplexed to ensure
that the final products are spatially resolved when analyzed on the
instrument.
♦
Check primers for possible extendable hairpin structures within
each primer and for extendable dimer formation between primers.
♦
HPLC purification of primers is recommended for oligonucleotides
longer than 30 nucleotides. Heterogenous primer mixtures
containing mixed molecular weight oligonucleotides may yield
undesired products that will confuse analysis.
♦
Since SNP interrogation using primer extension does not permit
any flexibility with respect to the location of the 3´ end of the primer,
use primers that are complementary to the negative (–) DNA strand
if the positive (+) DNA strand is difficult to assay.
29
♦
Run a negative control reaction (lacking template DNA) when
evaluating a new primer.
♦
Certain primer/template combinations may require adjusting the
annealing temperature or annealing time. Refer to Appendix C on
page 32.
♦
For an illustration of the use of multiplexed primers in a SNP
validation application see the following reference:
Lindblad-Toh, K., et al. Large -scale discovery and genotyping of
single-nucleotide polymorphisms in the mouse. 2000, Nature Genetics
24: 381–386.
30
Appendix B. Converting Nanograms to Picomoles
Procedure To convert nanograms per microliter (A260) to picomoles per microliter:
Step
1
Action
Measure the absorbance of your sample and multiply by a dilution
factor.
a. Using a spectrophotometer, measure the DNA sample
absorbance at 260 nm (A260). It may be necessary to dilute the
sample for an accurate measurement.
b. Multiply the A260 by any dilution factor used.
For example, if the A260 sample reading is 0.060 and the dilution
factor is 10, then:
A260 = 0.060 x 10 = 0.600
2
Multiply the A260 value by 50 µg/mL (50 ng/µL) to obtain nanograms
per microliter of double-stranded DNA.
For example, if the A260=0.600, then:
0.600 x 50 µg/mL= 30 ng/µL
Note
3
1.0 OD =50 µg/mL of double-stranded DNA
Determine the molecular weight of the PCR product by multiplying
the number of base pairs by 650 daltons/base pair.
For example, if the oligo is 120 base pairs in length, then:
120 x 650 Da/bp = 78,000 Da
4
Convert nanograms per microliter to picomoles per microliter by
a. dividing the molecular weight into 103
b. multiplying by the concentration determined in step 2
For example:
(103 / 78,000 Da) x 30 ng/µL = 0.38 pmol/µL
31
Appendix C. Troubleshooting
Troubleshooting Here are some possible causes of Low Signal
Low Signal
Observation
Low signal
Possible Cause(s)
Recommended Action
Insufficient concentration of
annealed primer, possibly
because of low annealing
and extension efficiency.
Increase the primer concentration to 1 pmol per
reaction. Combined primer concentrations greater
then 4 pmol are not recommended as they may
cause ddNTP mis-incorporation.
Suboptimized thermal
cycling conditions
If you consistently observe low signals, try
optimizing the annealing temperature and/or the
annealing time. The annealing temperature may be
the same as the extension temperature.
Primers annealing to
templates occur at a much
slower rate than that of
ddNTP incorporation by Taq
DNA Polymerase at the
suggested temperature.
Insufficient amplification of
template DNA
Measure the absorbance of the DNA template at
260 nm to confirm the DNA concentration in the
amplification products.
Satisfactory results have been obtained using
0.01 pmol of DNA template per reaction.
Note This is a less likely cause of low signal than
insufficient concentration of primers.
Inappropriate injection time.
32
Increase the injection time.
Troubleshooting Use the following table to troubleshoot extraneous peaks:
Extraneous Peaks
Causes of Extraneous Peaks
Observation
Possible Cause(s)
Recommended Action
Extraneous
peaks
Incomplete removal of PCR primers.
Since the primer size and sequence is
known, look at the data to determine if
the peak observed is the expected size
(primer + 1 nt) and color of the
expected peak.
Note PCR primers that have not
been removed can participate in the
SNaPshot primer extension reaction
and resemble signal derived from the
SNaPshot interrogation primer.
Use fresh SAP and Exo I, or employ an
alternative method of primer removal.
Note There have been some reports
of PCR primers that are refractive to
digestion by Exo I. See Figure 1.
Figure 2 Electropherogram of SNaPshot products.Increasing the amount of
Exo I resulted in less peaks from PCR primers.
Incomplete removal of [F]ddNTPs by
SAP digestion results in comigration
of [F]ddNTPs with the fragments of
interest.
The undigested [F]ddNTPs normally
appear as peaks larger than 70 bp.
Excess [F]ddNTPs also result in peaks
of smaller sizes. In this case, use fresh
CIP or SAP.
33
Causes of extraneous peaks (continued):
Observation
Possible Cause
Recommended Action
Extraneous
peaks
PCR-amplified templates.
To determine if the peaks are from templates,
run a SNaPshot reaction using the templates
without SNaPshot primers. Any peaks that
appear will be from the PCR amplification of
the templates.
Note These products are
usually longer than 60 base
pairs.
To decrease the amount of these extraneous
peaks, try decreasing the amount of Exo I
used. If you are using column purification, try
a more stringent elution condition to minimize
short fragment recovery. Alternatively you can
decrease the concentration of templates in
the SNaPshot reaction. See Figure 3.
Figure 3 Electropherogram of SNaPshot products. Two microliters of PCR-amplified templates
(undiluted, 1:2 diluted, 1:4 diluted, 1:8 diluted) was used in the SNaPshot reaction with a SNaPshot
primer (top panel) or without a SNaPshot primer (bottom panel). Background peaks (green peaks)
are the same in samples with or without SNaPshot primers and decrease as the templates become
more diluted.
34
Causes of extraneous peaks (continued);
Observation
Possible Cause
Recommended Action
Extraneous peaks that resemble a
conventional Sanger sequencing
reaction. The peak of interest has
significantly reduced amplitude.
Incomplete removal of
dNTPs from PCR
reactions. This enables
dNTPs to participate in
the ddNTP extension
reaction. Refer to
Figure 4.
Use fresh SAP.
Use an alternate means of PCR
reaction purification such as those
listed on page 9 under PCR
Purification Kits.
Expected peak
Figure 4 Electropherogram resulting from the presence of residual dNTPs.
Extraneous peaks
Primer hairpin
extension.
Carefully analyze the primer
sequence.
Primer dimer
extension.
♦ Avoid using primers that are
capable of annealing to
themselves and leaving a
recessed 3´ end.
♦ Use primer analysis software to
help identify problems associated
with primer design.
♦ Try designing primers using the
complementary DNA strand.
35
Troubleshooting Use the following table to troubleshoot sizing problems.
Sizing Problems
Observation
Possible Cause
Recommended Action
The fragment sizes observed
are different from the expected
sizes
Incorporation of dye greatly
effects the mobility of the
extension products. Often
shorter fragments will appear
to be nearly five bases longer
than their actual size.
No action required.
The sizes of identical fragments
vary between runs or capillaries.
Size standard improperly
called due to low-intensity
peaks being called instead of
the real peaks.
Reanalyze the samples after
increasing the minimum peak
height value. Make sure that you
change the analysis parameter
settings used for your analysis
(refer to the GeneScan User’s
Manual for more information).
Off-scale peaks in the region
of a size standard peak is
causing that size standard
peak to fail to be recognized.
Older versions of GeneScan
(earlier than GS 3.52) have a
size matching algorithm that
can cause this problem.
Get the new patch from the
Applied Biosystems web site.
36
Appendix D. Technical Support
Contacting You can contact Applied Biosystems for technical support by telephone
Technical Support or fax, by e-mail, or through the Internet. You can order Applied
Biosystems user documents, MSDSs, certificates of analysis, and other
related documents 24 hours a day. In addition, you can download
documents in PDF format from the Applied Biosystems Web site
(please see the section “To Obtain Documents on Demand” following
the telephone information below).
To Contact Contact technical support by e-mail for help in the following product
Technical Support areas:
by E-Mail
Product Area
E-mail address
Genetic Analysis (DNA Sequencing)
[email protected]
Sequence Detection Systems and
PCR
[email protected]
Protein Sequencing,
Peptide and DNA Synthesis
[email protected]
Biochromatography, PerSeptive
DNA, PNA and Peptide Synthesis
systems, CytoFluor®, FMAT™,
Voyager™, and Mariner™ Mass
Spectrometers
[email protected]
Applied Biosystems/MDS Sciex
[email protected]
Chemiluminescence (Tropix)
[email protected]
Hours for In the United States and Canada, technical support is available at the
Telephone following times:
Technical Support
Product
Hours
Chemiluminescence
8:30 a.m. to 5:30 p.m. Eastern Time
Framingham support
8:00 a.m. to 6:00 p.m. Eastern Time
All Other Products
5:30 a.m. to 5:00 p.m. Pacific Time
37
To Contact
Technical Support
by Telephone or
Fax
In North America
To contact Applied Biosystems Technical Support, use the telephone or
fax numbers given below. (To open a service call for other support
needs, or in case of an emergency, dial 1-800-831-6844 and press 1.)
Product or
Product Area
Telephone
Dial...
Fax
Dial...
ABI PRISM® 3700 DNA
Analyzer
1-800-831-6844,
then press 8
1-650-638-5981
DNA Synthesis
1-800-831-6844,
then press 21
1-650-638-5981
Fluorescent DNA
Sequencing
1-800-831-6844,
then press 22
1-650-638-5981
Fluorescent Fragment
Analysis (includes
GeneScan® applications)
1-800-831-6844,
then press 23
1-650-638-5981
Integrated Thermal Cyclers
(ABI PRISM ® 877 and
Catalyst 800 instruments)
1-800-831-6844,
then press 24
1-650-638-5981
ABI PRISM ® 3100 Genetic
Analyzer
1-800-831-6844,
then press 26
1-650-638-5981
BioInformatics (includes
BioLIMS®, BioMerge®, and
SQL GT™ applications)
1-800-831-6844,
then press 25
1-505-982-7690
Peptide Synthesis (433 and
43X Systems)
1-800-831-6844,
then press 31
1-650-638-5981
Protein Sequencing
(Procise Protein
Sequencing Systems)
1-800-831-6844,
then press 32
1-650-638-5981
PCR and Sequence
Detection
1-800-762-4001,
then press 1 for
1-240-453-4613
PCR,
2 for the 7700 or
5700,
6 for the 6700
or dial
1-800-831-6844, then
press 5
38
Product or
Product Area
Telephone
Dial...
Fax
Dial...
Voyager MALDI-TOF
Biospectrometry and
Mariner ESI-TOF Mass
Spectrometry Workstations
1-800-899-5858,
then press 13
1-508-383-7855
Biochromatography
(BioCAD Workstations and
Poros Perfusion
Chromatography Products)
1-800-899-5858,
then press 14
1-508-383-7855
Expedite Nucleic acid
Synthesis Systems
1-800-899-5858,
then press 15
1-508-383-7855
Peptide Synthesis
(Pioneer and 9050 Plus
Peptide Synthesizers)
1-800-899-5858,
then press 15
1-508-383-7855
PNA Custom and Synthesis
1-800-899-5858,
then press 15
1-508-383-7855
FMAT 8100 HTS System
and CytoFluor 4000
Fluorescence Plate Reader
1-800-899-5858,
then press 16
1-508-383-7855
Chemiluminescence
(Tropix)
1-800-542-2369 (U.S.
1-781-275-8581
Applied Biosystems/MDS
Sciex
1-800-952-4716
1-650-638-6223
Telephone
Dial...
Fax
Dial...
only),
or 1-781-271-0045
Outside North America
Region
Africa and the Middle East
Africa (English Speaking)
and West Asia (Fairlands,
South Africa)
27 11 478 0411
27 11 478 0349
South Africa
(Johannesburg)
27 11 478 0411
27 11 478 0349
Middle Eastern Countries
and North Africa (Monza,
Italia)
39 (0)39 8389 481
39 (0)39 8389 493
39
Telephone
Dial...
Region
Fax
Dial...
Eastern Asia, China, Oceania
Australia (Scoresby,
Victoria)
61 3 9730 8600
61 3 9730 8799
China (Beijing)
86 10 64106608
86 10 64106617
Hong Kong
852 2756 6928
852 2756 6968
Korea (Seoul)
82 2 593 6470/6471
82 2 593 6472
Malaysia (Petaling Jaya)
60 3 758 8268
60 3 754 9043
Singapore
65 896 2168
65 896 2147
Taiwan (Taipei Hsien)
886 2 2358 2838
886 2 2358 2839
Thailand (Bangkok)
66 2 719 6405
66 2 319 9788
Austria (Wien)
43 (0)1 867 35 75 0
43 (0)1 867 35 75 11
Belgium
32 (0)2 712 5555
32 (0)2 712 5516
Czech Republic and
Slovakia (Praha)
420 2 61 222 164
420 2 61 222 168
Denmark (Naerum)
45 45 58 60 00
45 45 58 60 01
Finland (Espoo)
358 (0)9 251 24 250
358 (0)9 251 24 243
France (Paris)
33 (0)1 69 59 85 85
33 (0)1 69 59 85 00
Germany (Weiterstadt)
49 (0) 6150 101 0
49 (0) 6150 101 101
Hungary (Budapest)
36 (0)1 270 8398
36 (0)1 270 8288
Italy (Milano)
39 (0)39 83891
39 (0)39 838 9492
Norway (Oslo)
47 23 12 06 05
47 23 12 05 75
Poland, Lithuania, Latvia,
and Estonia (Warszawa)
48 (22) 866 40 10
48 (22) 866 40 20
Portugal (Lisboa)
351 (0)22 605 33 14
351 (0)22 605 33 15
Russia (Moskva)
7 095 935 8888
7 095 564 8787
South East Europe (Zagreb,
Croatia)
385 1 34 91 927
385 1 34 91 840
Spain (Tres Cantos)
34 (0)91 806 1210
34 (0)91 806 1206
Sweden (Stockholm)
46 (0)8 619 4400
46 (0)8 619 4401
Switzerland (Rotkreuz)
41 (0)41 799 7777
41 (0)41 790 0676
The Netherlands
(Nieuwerkerk a/d IJssel)
31 (0)180 331400
31 (0)180 331409
Europe
40
Telephone
Dial...
Fax
Dial...
United Kingdom
(Warrington, Cheshire)
44 (0)1925 825650
44 (0)1925 282502
All other countries not listed
(Warrington, UK)
44 (0)1925 282481
44 (0)1925 282509
Region
Japan
Japan (Hacchobori,
Chuo-Ku, Tokyo)
81 3 5566 6006
81 3 5566 6505
Latin America
Del.A. Obregon, Mexico
To Reach
Technical Support
Through the
Internet
305-670-4350
305-670-4349
We strongly encourage you to visit our Web site for answers to
frequently asked questions and for more information about our
products. You can also order technical documents or an index of
available documents and have them faxed or e-mailed to you through
our site. The Applied Biosystems Web site address is
http://www.appliedbiosystems.com/techsupp
To submit technical questions from North America or Europe:
Step
Action
1
Access the Applied Biosystems Technical Support Web site.
2
Under the Troubleshooting heading, click Support Request Forms,
then select the relevant support region for the product area of
interest.
3
Enter the requested information and your question in the displayed
form, then click Ask Us RIGHT NOW (blue button with yellow text).
4
Enter the required information in the next form (if you have not
already done so), then click Ask Us RIGHT NOW.
You will receive an e-mail reply to your question from one of our
technical experts within 24 to 48 hours.
41
To Obtain Free, 24-hour access to Applied Biosystems technical documents,
Documents on including MSDSs, is available by fax or e-mail or by download from our
Demand Web site.
To order
documents...
Then...
by index
number
a. Access the Applied Biosystems Technical Support Web
site at
http://www.appliedbiosystems.com/techsupp
b. Click the Index link for the document type you want,
then find the document you want and record the index
number.
c. Use the index number when requesting documents
following the procedures below.
by phone for
fax delivery
a. From the U.S. or Canada, call 1-800-487-6809, or
from outside the U.S. and Canada, call 1-858-712-0317.
b. Follow the voice instructions to order the documents
you want.
Note
through the
Internet for fax
or e-mail
delivery
There is a limit of five documents per request.
a. Access the Applied Biosystems Technical Support Web
site at
http://www.appliedbiosystems.com/techsupp
b. Under Resource Libraries, click the type of document
you want.
c. Enter or select the requested information in the
displayed form, then click Search.
d. In the displayed search results, select a check box for
the method of delivery for each document that matches
your criteria, then click Deliver Selected Documents Now
(or click the PDF icon for the document to download it
immediately).
e. Fill in the information form (if you have not previously
done so), then click Deliver Selected Documents Now to
submit your order.
Note There is a limit of five documents per request for
fax deliver but no limit on the number of documents you
can order for e-mail delivery.
42
850 Lincoln Centre Drive
Foster City, California 94404-1128
USA
P/N 4323357 Rev. B
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