DETENTION CENTER HOUSING UNIT MANUAL R. L. (Butch

DETENTION CENTER HOUSING UNIT MANUAL R. L. (Butch
DETENTION CENTER
HOUSING UNIT
MANUAL
R. L. (Butch) Conway
SHERIFF
TABLE OF CONTENTS
Mission Statement ………………………………………………………… Page
Procedures for Dealing with Inmates of the Opposite Sex ……………….. Page
Housing Assignment ……………………………………………………… Page
Confidentiality of Inmate Information ……………………………………. Page
Shift Change Procedures ………………………………………………….. Page
Basic Daily Activities …………………………………………………….. Page
General Unit Security …………………………………………………….. Page
Housing Unit Security Checks …………………………………………… Page
Housing Unit Shift Log Reports …………………………………………... Page
Receiving Inmates into a Housing Unit …………………………………… Page
Releasing Inmates from a Housing Unit ………………………………….. Page
Orientation of Inmates ……………………………………………………. Page
Inmate Movements ……………………………………………………….. Page
Basic Guidelines for Housing Units ………………………………………. Page
Use of Inmate Workers within the Unit …………………………………… Page
Incidents within the Unit ………………………………………………….. Page
Med-Call ……………………………………………………………………Page
Inmate Meals ……………………………………………………………….Page
Room Searches ……………………………………………………………..Page
Freetime …………………………………………………………………….Page
Razor Call …………………………………………………………………..Page
Unit Supplies ……………………………………………………………….Page
Unit Sally Ports ……………………………………………………………. Page
Maintenance Request …………………………………………………….... Page
Inmate Emergency Phone Calls …………………………………………… Page
TTY Phone ……………………………………………………………….... Page
Inmate Phone System Trouble ……………………………………………. Page
Laundry ……………………………………………………………………. Page
Housekeeping ……………………………………………………………... Page
Typical Housing Area Daily Routine ……………………………………... Page
Incidents Occurring within the Unit ………………………………………. Page
Inmate Infractions …………………………………………………………. Page
Unusual Occurrence Reports ……………………………………………… Page
Segregation Units …………………………………………………………. Page
Inmate Request Forms …………………………………………………….. Page
Pre-Grievance Forms and other request forms ….………………………… Page
Fire Drill Report …………………………………………………………… Page
Housing Unit Janitor’s Closet ……………………………………………... Page
Housing Unit Pantry ………………………………………………………. Page
Officers Toilet Room ……………………………………………………… Page
Deputy’s Desk …………………………………………………………….. Page
Orientation Speech ………………………………………………………… Page
Post Orders (table of contents) ……………………………………………. Page
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Mission Statement
The mission of the Gwinnett County Detention Center is to provide a safe and humane
environment for inmates that will provide protection for the public and staff through the
application of modern detention techniques and relevant training of staff members in the
principles of Direct Supervision.
A Direct Supervision Facility requires significantly more interaction and contact between
staff and inmates than is found in "traditional" detention facilities. By nature, Direct
Supervision Facilities require personnel to be particularly cognizant of the basic DO's and
DON'Ts of day to day deputy-inmate interaction.
Don't Forget
Inmates are people! They have emotions, feelings, families, good
days and bad days, and as well as having to deal with many of the
same day to day problems that everyone must deal with, they are
IN JAIL.
Don't Forget
Inmates must be constantly under supervision; that is why they are
in jail! If they did not need to be under supervision, they would not
be in jail.
Do Remember
Most inmates are bored during incarceration. They have unlimited
time to "play games" to alleviate their boredom. In many cases,
the subject of their games is YOU. You are IT, and they have 24
hours every day to practice on YOU! Be aware of inmate attempts
to manipulate you and/or the system.
Do Watch
And Learn
Working in a direct supervision facility provides deputies with an
opportunity to experience some of the best training available in the
psychology of human behavior. What you learn about human
behavior while assigned to the facility might save your life some
day.
Do
Follow the rules consistently and apply them equally. Equality
and Fairness is your best defense.
Don't
Give anything to an inmate no matter how small or trivial it may
seem to you. The item can demonstrate to the inmate that you can
be manipulated. Other inmates can see gifts as favoritism, and as
a chance to "get something on you." And should you choose to
violate this rule, you WILL face disciplinary action.
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Do
Maintain a professional demeanor. You are the authority in the
housing unit. You are a professional Law Enforcement Officer.
They are inmates. Don't "blur the line" by being overly friendly
or by being abusive.
Don't
Participate in recreational activities with the inmates. Playing
cards, basketball, games, etc. is not acceptable. It distracts you
from your job and serves only to potentially weaken your
authority in the unit.
Don't
Sit with the inmates, on couches etc. Conversations with inmates
can be carried out across a desk or table, or at an appropriate
distance and from a position of authority.
Don't
EVER use profanity or make derogatory remarks about ANYONE
to any inmate. Use of profanity, derogatory remarks, insulting
and/or demeaning gestures serve only to remind those who
observe them that you are susceptible to the same weaknesses that
they themselves experience.
Don't
Get involved in religious, political or any kind of "issue" oriented
discussions with inmates. Discussions/conversations with
inmates should be related to the behavior of the inmate in the
housing unit. Should inmates require counseling regarding their
problems, not related to behavior in the unit, the inmate should be
referred to Mental Health Staff, or the supervisor on duty.
Do
Document, in writing. When in doubt, document anything
unusual and advise your direct supervisor.
Don't
Assume ANYTHING, ask questions, do research. Find out!
Do
Lead by example. Take pride in your performance and
professionalism.
Do
Manage your housing unit. YOU manage the unit. The
INMATES do not. You cannot effectively manage a unit
by ignoring the "small stuff". If you do ignore the minor
issues, they WILL, sooner or later, lead to BIGGER issues either
as problems for you or the next deputy who has to take over the
unit, to deal with. The inmates will judge you on how you handle
the small issues. If you are consistent in applying the rules, even
with small problems, inmates will know what to expect from you,
and they will realize that you are in control.
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Procedures for Dealing with Inmates of the Opposite Sex
In general, the same set of "do's and don'ts" apply when deputies are required to supervise
inmates of the opposite sex. However, it is particularly important to be aware of
manipulative actions carried out by the inmates. It is particularly important because
under Georgia Law it is a FELONY OFFENSE for a deputy to have ANY contact of a
sexual nature with an inmate. FORCE or lack of consent need not be present. If you
have any contact of a sexual nature, no matter how slight, with any inmate, even if that
contact is consensual, even if that contact is instigated by the inmate, YOU HAVE
COMMITTED A FELONY and could face the prospect of being incarcerated and
becoming an inmate yourself, losing your job, your certification, and you will probably
NEVER work in a Law Enforcement related career.
Do not touch an inmate of the opposite sex unless that is your only option in a medical
emergency, or other emergency, fight situation, etc.
You MUST document any improper/unacceptable behaviors by an inmate. NOTIFY A
SUPERVISOR IMMEDIATELY if an inmate does something that you believe to be
improper. Do not condone or ignore small incidents. Small incidents have the potential
to grow out of control very quickly.
Inmates might expose themselves to you, and they might try to "come on" to you. It is
irrelevant whether they are "playing games" or genuinely "like" you. It is STILL a
FELONY OFFENSE, for you, not them. If you succumb to their advances, YOU will
face prison time, they will have committed no offense, and will continue their lives
unaffected by the incident.
Except in emergency situations, a deputy of the same sex, as the inmate involved will
conduct “pat downs”.
When circulating through the housing unit during times when inmates are in their rooms
showers or otherwise likely to be in the process of dressing/undressing etc., deputies are
expected to take reasonable care to respect the rights of inmates and their privacy during
these times. Preparatory to conducting counts, for example, deputies will announce
clearly that they will be in the area and they will give the inmates time to prepare
themselves for the deputy's appearance.
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Housing Assignment Procedures
When an inmate is removed from a housing unit for release, it is the responsibility of the
sending deputy to terminate the old housing unit assignment and add a new unit
assignment to the inmate's computer record, (Bed Change) assigning them to Property
(8422), if the inmate is loaded out make a bed change to Admissions (76). When an
inmate is removed from a housing unit and reassigned to another unit, it is the receiving
deputy's responsibility to terminate the old housing unit assignment and add a new unit
assignment to the inmate's computer record.
Confidentiality of Inmate Information
Detention Center Personnel are NOT allowed to disseminate information about any
inmate to another inmate under ANY CIRCUMSTANCES.
Personnel will not discuss any inmate's case, charges, health, family, employment, or any
other information that could endanger the privacy, health, well-being, or security of the
inmate and/or their family, with any other inmate, or in any area where a reasonable
person could expect to be overheard. Failure to adhere to this policy will result in
disciplinary action.
Note: Due to the configuration of the housing units, sounds are often audible throughout
the unit. Inmates are often able to hear conversations even while in their cells and
physically removed from the location of the conversation that is taking place.
If an inmate requests information from their computer file, it is permissible to release to
him the following information:
1.
The amount of money posted on the inmate's personal account.
2.
The exact charges and bond amounts outstanding.
3.
The origin of the outstanding charges or holds (Snellville, GCPD, Duluth
etc.).
Inmates, their family and/or visitors can NEVER be advised when an inmate is to be
picked up by another agency or transferred to another facility. We do not give out court
dates, or any appointment dates that are scheduled outside the facility.
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Shift Change Procedures
1.
On-Coming Deputy will receive unit keys, radio and cordless phone.
Replace the battery in the unit radio only when it signals low battery.
2.
The Off-Going Deputy will brief On-Coming Deputy.
3.
On-Coming Deputy will conduct electronic security check, inmate count
and unit check.
4.
Off-Going Deputy will stay until count is complete and accurate.
5.
Off-Going Deputy will route all forms collected on their shift, inspect
outgoing inmate mail and stamp it with Detention Center Stamp. Take
outgoing inmate mail to the designated mail drop area.
6.
On-Coming Deputy will Log-on the computer and begins the Shift Log
Reporting.
7.
On-Coming Deputy will read previous Shift Log computer entries.
8.
On-Coming Deputy will check computer for inmate appointments, court
list, razor restrictions, and all list applicable to the shift.
Basic Daily Activities
1.
Make visual room inspections.
2.
Make a minimum of three (3) detailed room searches per shift.
3.
Make visual contact with every inmate several times during each shift. Be
aware of changing status of inmates such as sentencing and new charges.
4.
Keep Shift Log reports up to date.
5.
Restock unit supplies / forms as needed.
6.
Answer or forward all inmate forms, to include, requests, pre-grievances,
grievances, medical request, counselor request. Sign and date all forms.
7.
Distribute inmate mail to the addressee only.
8.
Some housing unit activities include: uniform exchange, linens exchanged,
store sheets, unit clean up, visitation, religious services, inmates services,
med call / pill call.
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General Unit Security
1.
The Attorney's Booth is to be kept locked at all times. ALWAYS search
for contraband BEFORE placing an inmate in the booth and after
removing an inmate from the booth. Pat down the inmate before and after
the visit.
2.
PAT DOWN ALL INMATES ENTERING OR RETURNING TO YOUR
UNIT!
3.
Check the inmate's bins when they enter or leave the unit.
4.
Check unit for damage and / or contraband daily, on every shift.
5.
Keep all items such as, reports and keys, on your person or in a secure
area.
6.
Keep all supply room, pantries, janitor closets, and unit adjoining doors
locked. Open these doors only when necessary for immediate use.
7.
Inspect inmate rooms OFTEN for cleanliness and contraband.
8.
Keep inmates away from the Deputy's Desk. Inmates should NEVER be
allowed to lean on the Deputy’s Desk, or be allowed to view the computer
screens.
9.
Razors (new and used) will be secured in the Deputy's Restroom.
10.
Inmates leaving the housing unit will wear issued shower shoes and socks.
If there are any Security or Housing Unit Security, questions or issues, contact the Shift
Supervisor.
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Housing Unit Security Checks
Security checks will be carried out whenever possible, but at a minimum every hour, in
the following housing units: A, B, C, D, E, F, G, I, K, L, M, N, 1A, 1B, 1C, 1D, 1E, 1F,
1G, 1H, 1J, 1K, 1L, 1M, 1N, 1P, 1Q, 1R, 1S, 1T, 1U. The checks will be made using the
card reader verification system and documented in the computer. This procedure is
necessary to document that proper security checks are made and is designed to protect
you, the inmates and the department. “If it is not documented, it did not happen,”
should be your guiding motto.
Security checks will be carried out whenever possible, but at a minimum every thirty
minutes, in the following housing units: H, J, I-Max, Z-Mental Health, JJ-Medical, 1V
and 1W. These are special management units and checks are required more frequently.
On Morning Watch, all units will be checked every thirty minutes.
Suicide watch procedures will require documented checks every fifteen minutes at a
minimum, when an inmate is on a suicide watch status. This applies to all units where
suicide watch inmates may be held.
Any deviations for any reason from the above procedures must be documented in the
housing unit log. Situations may arise, which will cause you to have to deviate from
routine procedures from time to time, but you must document the reason in the unit log
when this situation occurs.
Housing Unit Shift Log Reports
Shift Log Reports are very important and must be kept accurate and up to date. All
information must be accurate and clearly describe all activities that have occurred within
the housing unit. It must be kept in mind that these logs might be subpoenaed at any
time. Entries must be factual and without personal commentary.
Instructions for Shift Log Report Entries:
1.
Sign in at beginning of shift.
2.
Log everything that occurs on your shift.
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Typical Shift Log Entries:
*
*
*
*
*
*
*
Any incident in which a nurse is requested and responds to the unit. List the
name of the inmate, all staff members involved and indicate what occurred.
Any incident in which an inmate is locked down. Log the reason for the
lockdown and the length of time imposed.
Log when you are relieved and log the name of the relieving deputy
Clean up, Quiet Time, Free Time, Meals, etc.
Name of all inmates entering or leaving the unit
Anyone having contact with any inmate, such as volunteers, classifications,
investigators/police, supervisors, other deputies, etc.
Anytime supervisor enters unit.
Receiving Inmates into a Housing Unit
The following steps will be followed when any inmate is brought into the unit:
1.
Pat down inmate.
2.
Check inmate's bin for contraband.
3.
Assign inmate to a room, after checking for razor restriction, medical
needs and separations.
4.
Enter bed change into computer system.
5.
Issue room key.
6.
Issue housing unit items.
7.
Orientate inmate to the housing unit.
8.
Make appropriate entry in Shift Log Report.
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Releasing Inmates from a Housing Unit (All the Way, ATW)
Check the inmate handbook for a list of items being returned to the Property Deputy at
dress-out. The following steps should be followed when an inmate is released from the
unit:
1.
Inspect the inmate's room for any damage and note any damage in detail
on an Unusual Occurrence Report.
2.
Make sure that the mattress and pillow (if applicable) remain in the unit.
3.
Collect inmate’s room key.
4.
Collect all items issued by the housing unit deputy.
5.
Inmate's bin should have shower shoes, cup, spoon and handbook.
6.
All inmates’ personal items are bagged and labeled with inmates name and
ID number and placed on top of bin.
7.
Check inmate’s identification wristband.
8.
Make a bed change to admissions. Make appropriate entry in Shift Log
Report.
9.
Inmates who leave the unit for court appearances, that are loaned out to
other jurisdictions will pack, as if being released, their bin is labeled and
sent to property, a bed change is made to admissions.
Orientation of Inmates
After completion of the intake process the following should be explained to the inmate.
1.
Basic Unit Schedules, Unit Rules and Regulations
2.
The A/B Schedule.
3.
Procedures to follow in the event of fire, medical emergency,
fight/disturbances, disciplinary issues.
4.
Procedures for inmate forms.
5.
Procedures for med-call, pill-call, store-call, visitation, and the use of
inmate programs.
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6.
Where rules are posted.
7.
The Inmate Handbook.
Have the inmate read the rules. If they cannot read them, or you do not
believe that they can understand them, read and explain the rules to the
inmate. Advise the inmate that they will be held responsible for any
violations of the rules. Make sure the inmate knows what behavior is
expected of them in the unit.
8.
Make sure that the inmate understands the no-smoking policy, and advise
the inmate that smoking is allowed only in the outdoor, recreation yard.
9.
Read the Orientation Speech (page 33) to the new inmate(s); do not allow
an inmate worker to read the speech to other inmates.
REVIEW DETENTION DIVISION POLICY & PROCEDURE CHAPTER 6.
Inmate Movements
It is the responsibility of the UNIT DEPUTY to ensure that any inmate who is to be
removed from the unit temporarily, leave the housing unit with ABSOLUTELY NO
PROPERTY on their person. With the exception of inmate workers on work details, no
inmate will be allowed to carry cigarettes, combs, Bibles, candy, medications, etc., when
leaving the unit.
Inmates being transported to and from court appearances may carry legal papers only, no
pens or pencils.
Inmates being escorted to and from chapel may carry one religious text, no pens or
pencils.
The Unit Deputy will also collect the inmate's room key from them when leaving the
unit. The Unit Deputy will ensure that the inmate is patted down before being allowed to
leave the unit. The inmate is to wear shower shoes and socks.
Any inmate escorted into the unit as a returning inmate, or as a new inmate, will be patted
down before being allowed to enter their room. This rule is to be adhered to with
EVERY inmate, no exceptions.
Inmates being escorted inside the facility will walk to the right. There is no talking in the
hallway.
REVIEW THE INMATE HANDBOOK PAGE 13 AND DETENTION DIVISION
POLICY & PROCEDURE CHAPTER 8 POLICY 8.A.
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Basic Guidelines for Housing Units
The following general instructions should be followed in the operation of housing units.
Any questions not addressed by this manual, should be directed to the appropriate
supervisor.
As the housing unit deputy, YOU are in control of the unit. Supervisors will set
guidelines that must be followed in order to ensure uniformity throughout the facility in
operation of all housing units, and it is up to the Unit Deputy to see that these guidelines
are followed. Inmates will receive ALL instructions from the Unit Deputy. They will
not be allowed to approach anyone entering the unit.
HOUSING UNIT RELIEF DEPUTY
The off-going Unit Deputy will pass on any information regarding the unit, log off the
computer and turn over the Keys, Radio and Cordless Phone for the housing unit.
The on-coming Unit Deputy will log on the computer, complete a security check, general
inspection of the unit for cleanliness and inmate count. On-coming deputies will not
assume their posts until satisfied that the unit is in proper order and the inmate count is
correct. The off-going deputy will not leave the unit until count is complete and accurate.
BREAKS AND LUNCH
When any Unit Deputy is relieved for breaks, errands, or lunch, inmates will not be
allowed to make requests of the relieving deputy. Any inmate who approaches a
relieving deputy with general requests will be instructed to await the return of the
assigned Unit Deputy. The Unit Deputy will advise the relieving deputy of any
information they might need to know in order to efficiently and safely manage the unit, in
the absence of the Unit Deputy. Log off the computer before leaving the unit.
HOUSING UNIT KEYS
The housing unit keys are to remain in the possession of the Deputy in the unit, at all
times. The keys will never be given to an inmate for ANY reason.
COMPUTERS
Deputies are responsible for knowing how to operate the Detention Center computer
system. If you are not familiar with the system, advise your supervisor and training
arrangements will be made. Deputies will use the system to give inmates information
that the inmate is permitted to possess, such as information regarding the inmate's
account, holds, and bonds. Inmates are not allowed to view the computer for ANY
reason. When leaving the unit for chow, the end of your shift, or any extended periods
always log off the computer.
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USE OF INMATE WORKERS WITHIN THE UNIT
The practice of assigning a "house man" is not acceptable. In a direct supervision facility
there is no "house man". No inmate should ever, directly or indirectly, be perceived to
hold such a position.
Unit Deputies are allowed to assign inmates to specific details within the housing unit.
However, no inmate will be instructed to, or allowed to give orders to other inmates. The
inmates utilized for in-unit work details should be rotated often and care should be taken
not to become dependant on the same inmate on a regular basis. When one inmate is
constantly placed in such a position, other inmates might begin to perceive him as an
authority figure from whom they might obtain special favors, or the inmate himself might
set himself up as an authority figure that can control other inmates, by withholding
special treatment. In any case, authority that is perceived to be vested in anyone other
than the Housing Unit Deputy UNDERMINES YOUR AUTHORITY.
Inmate workers will be referred to as "Inmate Workers" or "Pod Workers". The terms
"House Man", "Run-Around" and “Trustee” are not to be used.
The best method for avoiding these kinds of problems is to identify several inmates who
will adequately perform tasks at your request and rotate them often.
All orders and instructions must come directly from YOU. NEVER have inmates relay
instructions to other inmates.
INCIDENTS WITHIN THE UNIT
On any occasion when incidents occur, such as medical emergencies, fights, failure of an
inmate to comply with instructions, the Deputy will first notify Central Control, by radio,
of the situation and advise all inmates to return to their rooms. Deputies should never
attempt to break up a fight, or respond to any unusual occurrence without first requesting
assistance by radio. Wait for assistance. Internal Security, supervisors and if needed the
medical staff, will immediately respond to the unit.
When an inmate must be removed from the housing unit, Internal Security Deputies and a
Supervisor will conduct the removal. At least twice each week, the Unit Deputy should
conduct a 'Go to you room drill." Inmates should be reminded that, in the event of any
problem in the unit, they are to go to their rooms, even without being advised to do so by
a Deputy. When drills are conducted, the event should be entered on the Shift Log
Report.
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MED CALL
In the event of a medical emergency, notify Central Control, by radio, of the situation and
advise all inmates to return to their rooms. The medical section will be contacted
immediately and advised of the situation. Internal Security, supervisors and medical staff
will immediately respond to the unit.
For normal complaints, inmates requesting medical treatment will complete a Medical
Request Form and submit it to the Housing Unit Deputy. The Housing Unit Deputy will
ensure that the request form is forwarded to the Medical Unit. Upon receipt of the form,
Medical Unit personnel will determine the level of response appropriate, written
instructions returned on the request form or scheduling for med call. If scheduled for
med call, the medical unit personnel will enter the scheduled inmate appointments into
the Detention Center Computer System. The Unit Deputy will check the Inmate
Appointments Schedule for the unit, at the beginning of each shift.
When a nurse enters the unit for Pill Call, all inmates will be sent to their rooms
immediately. Only those inmates receiving medication will be allowed to remain out and
will form a single file line to receive medication from the nurse. Inmates will be
instructed to bring their cup and water when they approach the nurse's station. If an
inmate is given medication, they will take it immediately. Deputies will observe the
inmate when medication is administered and ensure that the inmate takes the medication.
When the inmate is finished with pill call, the inmate will return to their room until pill
call has ended and all inmates are instructed that they may leave their rooms. If an
inmate refuses medication, a medical refusal form will be completed and signed by the
inmate.
Inmates will not be allowed to have any medication in their rooms without an
authorization form, from the medical section, in their possession.
MEALS
Inmates will go to their rooms when meal trays are brought into the units. A meal "sign
off" sheet will be used for all meals served in the housing unit. There will be one meal
"sign off" sheet for each day, and the inmate must sign the sheet in order to obtain a meal.
The Unit Deputy will monitor the distribution of trays and ensure that each inmate
receives only one tray.
Inmates who are under disciplinary restrictions will be unlocked and brought out first to
receive their trays. Once they receive their trays, they will return to their rooms to eat.
The remainder of the inmates will be called out in groups of 5-10 rooms, until all meals
are distributed. Meals will be eaten at the tables in the unit and will not be carried to
other areas of the unit or around the television viewing areas. There is no trading or
sharing of food among the inmates. In the event that there are more inmates than there is
available space at the tables, inmates will wait until spaces become available for them at
the tables.
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When checking the meal sign off sheet and it is known that an inmate has refused all
three meals, log the refusal to eat in the Shift Log Report, talk with the inmate and
contact the Medical Unit with the information.
As inmates finish their meals they should proceed to their rooms with their cup and spoon
and then to the outside recreation area to smoke. No leftover food is to be disposed of in
garbage cans. Leftover food items will be left on the trays for kitchen cleanup. After
everyone has eaten, cleanup is to be completed by the inmate unit workers. Inmates who
are out to court will eat in the admissions area.
ROOM SEARCHES
A daily, DETAILED room SEARCH should be conducted at a minimum of three cells
per shift. In addition to the regular cell inspections by the unit deputy, at least one over
all unit inspection is conducted each week by the shift supervisor.
INMATE REQUEST FORMS
Inmates will obtain Request Forms, as needed, from the Unit Deputy. When an inmate
requests a form, the Deputy will ask the inmate the nature of the request. If possible, the
deputy will resolve the inmate request; otherwise the inmate will be given a request form.
Deputies will read, sign and date the request form and then forward to the appropriate
location.
FREE-TIME
Inmates will be allowed to spend free time in the day room area or the outside recreation
area and will be permitted to play games, watch television, take showers, and make
phone calls. Inmates will talk quietly. Inmates who become too loud will be restricted to
their rooms. Inmates are normally awarded one hour at free time, accept in those units
where there is no A/B schedule and evening shift. Situations may arise, which will cause
you to deviate from routine you must document the reason in the unit log when this
situation occurs.
RAZOR CALL
Razor Call can be conducted on day shift or evening shift. Prior to handing out razors the
Unit Deputy will check the RAZOR RESTRICTION LIST. Razor Call will be conducted
at the deputy’s desk. The inmate’s identification wristband must be checked to verify the
inmates ID. Notate on the unit roster which inmate received a razor. The deputy will
inspect the razor before being issued. When the inmate returns the razor make sure the
blade is inside the razor and the razor has not been tampered with in anyway. Once the
razor is returned and inspected, it is the deputies’ responsibility to ensure that disposal of
the used razors is carried out before shift change. New and used razors will be stored in
the deputy’s restroom. Normally, the Day Watch Supervisor will call for disposal of the
razors.
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UNIT SUPPLIES
Deputies will check all unit supplies regularly to ensure that a sufficient supply is always
available. If housing unit supplies are needed give a list to the day watch deputy and they
will send an email to GCSO Supply.
RECREATION AREA
The deputy on duty will monitor outside recreation areas and activities. Inmates may be
allowed to participate in-group activities such as basketball and volleyball. Recreation
areas will not be used after dark unless adequate lighting is available.
Deputies are expected to ensure that group activities are maintained at a moderate
competitive level. The levels of competition in recreational activities should be
monitored to ensure that competitions do not progress to the point that inmates become
involved in physical confrontations revolving around recreational activities.
ROOM ASSIGNMENTS
Inmates will be assigned to a room when they arrive in a housing unit. Check the
inmate’s medical history, separations, and if they are razor restricted. Inmates on razor
restriction are never placed on the second floor. Once an inmate has been assigned to
a room, the inmate will retain that room, normally, for the length of their stay in the unit.
OFFICE SUPPLIES FOR UNIT DEPUTY
The facility does not provide pens, pencils, makers, highlighters, tape, etc. for inmate use.
Inmates are responsible for purchasing their own writing implements through
commissary store call. It is permissible for the Housing Unit Deputy to loan an inmate a
pen or pencil for the purpose of completing inmate requests, medical requests and other
authorized paperwork. If housing unit office supplies are needed, send an email to your
housing unit supervisor.
UNIT SALLY PORTS
Inmates who are leaving the unit will never be left in the Sally Port unattended. A deputy
must be in the sally port with the inmates before Central Control will open the outside
door to allow the inmates out of the sally port.
Deputies escorting inmates that are returning to their housing units, will advise the
housing unit deputy of their returning inmates by pressing the button at the outer
door, the housing unit deputy will advise central to open the outer door for the
escorting deputy to place the returning inmates in the sally port. The housing unit
deputy will bring the inmates through the interior door and into the unit. Once in the
unit, the housing unit deputy will pat down the returning inmates.
17
MAINTENANCE REQUESTS
When the deputy becomes aware of the need for maintenance in the unit, an email should
be sent to GCSO Maintenance. If the need for maintenance is an emergency, the
Maintenance Division should be contacted by phone, along with the shift supervisor. If it
is during off hours, the shift commander will contact Central Control to notify the on-call
maintenance personnel.
Offensive/Defensive Weapons
Deputies will NOT bring any offensive or defensive weapons into the facility. Deputies
in this facility will not possess any concealed or visible weapons, batons, clubs, electronic
"stun" type devices or any kind of knife or edged weapon. The only exception to this is
the possession of the department issued o.c. spray and electronic restraint devices. These
devices may only be utilized and possessed by those deputies certified to carry them.
Violations will result in disciplinary actions.
Housing Unit Phone/Intercom Phone
Deputies should refrain from making or receiving personal phone calls from the housing
units. It is not possible to effectively manage a unit while constantly conducting personal
business on the phone. Emergency calls will be transferred to the unit, but inordinate
numbers of personal calls that interfere with the operation of the unit, and that disrupt
other employees who must route the calls to the unit could result in disciplinary action.
The Intercom Phone is used in the unit to talk with the inmates in their rooms, All Call,
Outer Door-Hallway, and Central Control. If there is a problem with this phone contact
Central Control.
INMATE EMERGENCY CALLS
Inmates will never be allowed to use the staff phone in the housing unit. All incoming
"emergency" calls must be referred to a shift supervisor, and the supervisor will then take
appropriate action regarding the call. If a situation should arise, making it necessary for
an inmate to use a staff phone, the inmate will be moved to the Admissions area to use
the staff phone.
TTY PHONES
Inmates requiring the use of the TTY equipment will be allowed to do so on their
assigned free-time, in the Inmate Services area. The hall supervisor will be notified. The
inmate will be escorted to Inmate Services, where they will sign in on the provided log
sheet and then begin use of the TTY equipment.
18
Inmate Phone System Trouble
If an inmate is having trouble with the phone system, contact the Technical Support Unit
(email gcsohelp) include the inmates first and last name, ID number and a brief
description of the problem. All other inmate phone troubles (phones that are down or
broken) contact gcsohelp by email. Contact Central Control by email or phone during
after hours for emergency repairs such as all phones in a unit that are down.
Visitors
The Housing Unit Deputy will NOT allow visitors/friends/relatives in the unit.
Arrangements can be made through the appropriate channels for friends/family members
to be given a tour of the facility.
Laundry
All laundry placed in carts for cleaning will be free of any knots and/or bindings.
Laundry carts will be placed in the hall, outside of the unit, at the scheduled time on
appropriate laundry days. Any laundry soiled with body fluids, lice, or any other
substance that can contaminate others, will be placed in a Bio-Hazardous red bag and
labeled as to it's contents. The Unit Deputy will transport the red bag to the JJ-Medical
Unit and dispose of it in the Med 1 area.
Housekeeping
All inmates are expected to assist in maintaining the unit, as well as maintaining their
own rooms in a clean and sanitary condition. Deputies can use volunteers for special
cleaning chores and reward them periodically with privileges such as picking television
programs, etc. However, ALL inmates should be required to participate to some degree,
in regular normal maintenance of the unit.
It is up to you as the Unit Deputy to direct the cleaning and maintenance of the unit, and
to see to it that the inmates maintain the housing unit in an acceptable manner. The unit
deputy and/or supervisor on duty may hold a unit inspection at any time during the Day
or Evening Shifts. The shift supervisor will also conduct regular weekly inspections.
REVIEW JANITORIAL SUPPY LIST ON PAGE 30 OF THIS MANUAL.
REVIEW DETENTION DIVISION POLICY & PROCEDURE MANUAL CHAPTER 6
19
Typical Housing Area Daily Routine
Times may vary and A/B schedule may vary and is subject to change.
0500:
0500-0600:
0600-0800:
0800-0900:
0900-1000:
1000-1100:
1100-1200:
1200-1300:
1300-1400:
1400-1500:
1500-1630:
1630-1730:
1730-1900:
1900-2100:
2100-2300:
2300-2330:
0000-0500:
Wake up
Breakfast and Clean Up
Quiet Time
Lights on, Cells cleaned and in Order
A/B Schedule Free Time
A/B Schedule Free Time
Quiet Time
Lunch and Clean Up
A/B Schedule Free Time
A/B Schedule Free Time
Quiet Time
Dinner and Clean Up
Quiet Time
A/B Schedule Free Time
A/B Schedule Free Time
Quiet Time and Clean Up
Lights Out, Quiet
DEFINITIONS
Free Time:
Access to day room, showers, phones and outside recreation area. Noise
level kept to a minimum. A/B Schedule, one floor out at a time.
Quiet Time: Inmates in rooms. Deputy may use this time to read and sign request
forms, complete (3) room searches, read shift logs, complete supply list.
Clean Up:
Those inmates, who are assigned to the duty, will begin clean up.
20
Procedures for Managing Incidents Occurring Within the Unit
The following procedures should be followed when incidents occur, such as fights, loud
behavior, refusal to obey the Deputy.
1.
The Unit Deputy will advise all inmates to "GO TO THEIR ROOMS
IMMEDIATELY". The Deputy should advise all inmates, even inmates involved
in the incident, to go to their rooms until order/control of the unit is gained.
2.
The Unit Deputy should immediately contact Central Control, by radio, and
advise on the nature of the incident, and the current status of the unit. The
Deputy, when necessary, and situation dictates should use other appropriate
security methods, to obtain assistance and advise on their status such as,
Telephone, Duress Button on Unit Panel (will disable card access doors), Orange
Panic Button on Radio (10-33 Emergency), PAT Button (Personal Alarm
Transmitter) worn in a pouch on the utility belt.
3.
If inmates involved in an incident refuse to cooperate, they will be moved to their
rooms or removed from the unit, by the responding Security Deputies or the
Rapid Response Team. If inmates are involved in any physical confrontation, at
least one of the inmates involved must be removed to the Segregation Unit.
4.
If inmates involved in an incident are to be kept in the unit, they will be locked
down until such time as they are willing to cooperate and the situation has been
diffused. If roommates are involved in an incident, they will both be moved to
other cells and separated from each other until the situation can be resolved.
5.
Medical staff will be notified any time there has been physical contact between
inmates or inmates and staff. The nurse will be called in all circumstances in
order to examine the parties involved and verify extent of injury or absence of
injury to the parties involved.
6.
The staff members involved will complete all necessary reports.
7.
A supervisor will review all the reports, prior to the Infractions being served on
the inmates.
8.
As soon as possible, after the incident, those inmates not involved in the incident,
should be allowed to resume their normal activities.
9.
In the event that an inmate refuses to cooperate, after being locked down in the
unit, the inmate will be removed to the Segregation Unit. New infractions should
be added, if necessary. During any transfer of an inmate from the unit, other
inmates will remain in their rooms until the transfer has been completed.
10.
A copy of the Infractions or Unusual Occurrence Report will be forwarded to the
Segregation Unit.
21
Inmate Infractions
When an inmate violates Detention Center rules, regulations, and procedures, the Unit
Deputy has several options at their disposal, depending on the magnitude of the
violation(s).
The Unit Deputy may:
1.
Issue a verbal warning
2.
Require the inmate to cease whatever they are doing, such as talking on
the phone, watching television, playing cards, etc.
3.
Have the inmate eat in his/her room during meals.
4.
Give the inmate extra clean-up duties
5.
Send the inmate to their room for a designated period of time, not to
exceed the end of the current shift.
6.
Write the inmate up for the appropriate major or minor violation and lock
the inmate down in the housing unit for a twenty-four (24) hour period.
7.
Write the inmate up for the appropriate major and minor violation and
have the inmate moved to the Segregation Unit.
8.
Obtain a criminal warrant for the offense, if applicable.
9.
A combination of any of the above.
When any of the above actions are taken against an inmate, the incident must be entered
into the Shift Log Report. The Shift Log Report will serve to track a pattern of behavior
by the inmate and can be used to reclassify the inmate. The log also serves to pass on
information about the incident to subsequent shifts.
NOTE:
No inmate is to be removed from a unit without the approval of a
supervisor unless there is an emergency situation that requires immediate
action be taken. Classification must also be informed in reference to any
such actions taken.
22
Deputies should remember that the inmates will observe everything the deputies do, and
how the deputies treat them will often determine how they will respond to the deputies.
Deputies must be FIRM, FAIR, and CONSISTENT.
Remember the Dynamics of Direct Supervision: CONSEQUENCES, CONSISTENCY
AND DIRECTION.
COMPLETING INMATE INFRACTIONS and UNUSUAL OCCURRENCE REPORTS
Completing an inmate infraction and unusual occurrence report is similar to obtaining a
criminal warrant. The Deputy filling out the infraction should be careful to define the
exact rule/law that was violated, and the UOR defines how the inmate violated it.
In the detailed description of the incident, on the UOR the Deputy should state exactly
what occurred. If an inmate used profanity, state the EXACT words that were used. If
the inmate was disrespectful, explain EXACTLY how the inmate behaved and what was
said. Supplemental Reports may be attached, as needed, to provide as much information
as the Deputy believes to be necessary for the Hearing Board.
When completing reports the Deputy should bear in mind that they will not be present at
the inmate hearing and the only information the Hearing Board will have will be the
information contained in the Deputy's report. If sufficient information is not presented in
the report, the charge(s) WILL BE DROPPED. The WHO, WHAT, WHEN, WHERE,
WHY and HOW of the incident MUST be presented in the unusual occurrence report.
Reports must be reviewed, approved, printed out, and signed by a supervisor.
Reports must be signed and include the staff member's badge/ID number.
The inmate will be served any infraction in writing, and the service information will be
indicated on the infraction form. The inmate must be served within twenty-four (24)
hours of the incident.
NOTE:
An Unusual Occurrence Report must also be filed in addition to the
Infraction. Other staff members may also file Supplemental Reports.
Detention Center Personnel are reminded that we are not here to PUNISH, but to
maintain a safe and orderly facility. When considering punishment of inmates, make sure
you identify the inmate(s) responsible for the incident. There will be times when the
entire group will be punished if the responsible inmate cannot be identified. Every effort
should be made to identify and punish the individual(s) responsible for an incident rather
than to punish the entire unit.
REVIEW THE INMATE HANDBOOK FOR A LIST OF INFRACTIONS AND THE
STANDARD SANCTIONS FOR SPECIFIC VIOLATIONS. DETENTION DIVISION
POLICY & PROCEDURE MANUAL CHAPTER 10.
23
Unusual Occurrence Reports
The UOR is the primary method of tracking incidents that occur within the facility.
UORs are used to report attempted escape, escape, bomb threats, disruptive behavior on
the part of inmates and/or visitors, criminal actions, thefts, property damage, medical
situations, inmate/unit searches, maintenance problems, and/or any activities/information
that might be important to the day to day operations of the facility. Unusual Occurrence
Reports must be accurate, legible and must be filled out completely. Keep all reports and
log entries factual. Opinions, what you think happened or why you think it
happened, or blatant false information is not permitted. All reports and log entries
can be subpoenaed into court.
Segregation Unit
Inmates are generally assigned to this housing unit for one of three reasons:
1.
Disciplinary Segregation
Inmates in this category have been placed into the unit after being found
guilty by the Disciplinary Board, of violations, of the facility rules and
regulations.
2.
3.
Administrative Segregation/Protective Custody
a)
Inmates that have been assigned to the unit by the Classification
Unit because of circumstances that prohibits them from being
assigned to a general population unit.
b)
Inmates who are awaiting a hearing with the Disciplinary Board
and have not been found guilty of violating facility rules and
regulations at this point.
Super-Max
These inmates have been determined to pose a serious threat to life,
property, self, staff or other inmates, or pose a threat to the orderly
operation of the facility if allowed to remain in general population.
REVIEW POST ORDER # 13 FOR PROCEDURES ON THE SEGREGATION UNIT.
DETENTION DIVISION POLICY AND PROCEDURE CHAPTER 11.
24
THE FOLLOWING RULES AND PROCEDURES APPLY TO INMATES WHO ARE
ON DISCIPLINARY SEGREGATION.
1.
The inmate may have in their possession the following items:
one mattress
two sheets
one blanket
one towel
one pillow with pillow case
one inmate uniform
one pair boxers (male)
one pair panties (female)
one bra (female)
one night shirt (female)
one pair of socks
one pair shower shoes
two envelopes per week
one writing pen
four sheets of writing paper per week
two stamps purchased through commissary only
one issued cup
one issued spoon
Legal mail that is in the possession of the inmate.
One religious literature from the inmate’s bin.
Personal mail delivered and read at free time, then returned to inmates bin.
No other items will be permitted.
All other items are kept in the inmates bin in a secure area.
The following personal hygiene items will be provided to inmates on disciplinary
segregation to keep in their room:
one toothbrush
one small tube of toothpaste
one small soap
one roll of toilet paper
In order to replace any of these items, except the soap, an empty container must be
presented to the deputy on duty prior to a new issue being given to the inmate.
Uniform, personals, shampoo and deodorant may be provided during evening showers.
Other personal hygiene and personal care items such as oils, hand creams, or other nonmedical or non-prescribed hygiene items will not be allowed. Only those items approved
by the medical staff will be permitted to inmates assigned to disciplinary segregation.
25
2.
When possible, the inmate will be assigned to a room, which is located on the
lower level of the unit.
3.
The inmate will be allowed out of their rooms for thirty minutes, twice each day.
The inmate will be allowed out 30 minutes during the Day Shift hours and
30 minutes during the Evening Shift hours unless prohibited by safety and/or
security reasons. The Shift Supervisor or their designee may restrict these periods
when necessary. Restrictions will be documented and forwarded to the Jail
Commander.
4.
At no time will the inmates be allowed to speak to, fraternize with, or have any
contact with any other inmate.
5.
The inmate may receive mail, medical attention, access to legal counsel, and
clergy visits, and order items from commissary marked for disciplinary.
THE FOLLOWING RULES APPLY TO THOSE INMATES ON ADMINISTRATIVE
SEGREGATION.
1.
The inmate will be allowed to retain any property that is acceptable in standard
housing units. The Shift Supervisor, Classification or Medical Staff may further
determine those items, which are acceptable for the inmate to possess.
2.
The inmate will be allowed out of their room for "free time" when there are no
disciplinary segregation inmates out of their rooms.
3.
The inmate will not be allowed to talk or communicate in any way with any
inmate on disciplinary segregation.
4.
The inmate will be allowed visitation and other inmate services that are
acceptable in standard housing units.
SUPERMAX INMATES-REFER TO POST ORDER #13
Two Deputies will be required on the Floor when a Supermax inmate is out on free time.
These inmates will be mechanically restrained during free time to include handcuffs,
waist chains, and leg shackles.
26
Inmate Requests
It is the responsibility of the Housing Unit Deputy to make every effort to resolve inmate
requests prior to forwarding the request to their supervisor.
1.
All request forms are to be SIGNED and DATED by the receiving Deputy.
2.
When the Housing Unit Deputy is unable to resolve a request, the INMATE
REQUEST FORM should be folded in half, along the length of the page. The
Deputy should indicate on the outside of the folded page the person/section to
which the request should be delivered. The Deputy will then distribute the forms
to their proper destinations at the end of shift.
a)
Requests for unit assignment changes that the Unit Deputy considers
legitimate, should be forwarded to the Classification Unit. The Deputy
may indicate any recommendation regarding the request. If the request is
an emergency, such as the requesting inmate is a witness against another
inmate in the unit; the situation should be brought to the supervisor's
attention immediately. The Shift Supervisor may make a unit transfer, in
the case of an emergency.
b)
Requests for personal property, shoes, shoelaces, etc. should be forwarded
to the Property Deputy.
c)
Requests regarding sentences, time to serve, guilty pleas, etc., that the Unit
Deputy is not able to answer utilizing the inmate computer system, should
be forwarded to Active Records. However, transfers/extraditions etc.,
which will entail movement of the inmate outside the facility, will not be
released to the inmates by anyone.
d)
Requests regarding inmate accounts should be forwarded to Inmate
Accounts only when the information cannot be obtained from the inmate
computer system. Inquiries regarding money receipts should not be
forwarded to Inmate Accounts until one (1) week has passed from the time
the money should have been posted, and the money has still not been
entered on the inmate account.
e)
Requests to be assigned to inmate worker status (B-Pod) should be
forwarded to the Classification Unit.
27
3.
Requests for APPOINTED COUNSEL FORMS should be forwarded to Inmate
Services, if an inmate requests this form after the First Appearance Hearing.
Inmates may ask for this form to change their attorney or request an attorney.
4.
PRE-GRIEVANCE FORMS, if an inmate has a legitimate grievance that they
would like the staff to consider, they must fill out a written Pre-grievance
Resolution Form. The pre-grievance form will be returned to the housing unit
deputy and the deputy will attempt to resolve the grievance and will forward his
response to the shift supervisor to review and then return to the inmate. If this
does not resolve the complaint, the inmate will be given a GRIEVANCE FORM
to fill out and the unit deputy will forward it along with the pre-grievance to the
shift supervisor. Ensure all forms have the proper signatures and date. The
Inmate Grievance Form must be submitted within three days of the date the
incident occurred.
5.
COUNSELOR REQUEST, if an inmate asks for a counselor request, ask the
inmate questions to ascertain if they need immediate care, notate in the shift log
that a counselor request was given to the inmate and the response from the
inmate. Once completed by the inmate, the unit deputy signs, dates, and delivers
the form to the counselor’s office. Medical Request refer to page 15.
6.
FUNERAL TRANSPORT REQUEST, you are to obtain all information
required on the form and forward immediately to the Shift Commander.
7.
REQUEST FOR RELEASE OF PROPERTY, the inmate must name the
individual to pick-up the property on the form and that person will be required to
show proper identification and sign the release form. Once completed by the
inmate, the unit deputy signs, dates, and delivers the form to the front lobby
reception desk.
8.
REQUEST FOR EXCESS PROPERTY STORAGE, fill the form out
completely with inmate name, ID number, housing unit, etc. Bag all excess
property and attach the white copy of the form to the bag and give the inmate the
yellow copy. Have the bag sent to the Property Room. The Property Room
Deputy will have the inmate fill out a form with the name, address and phone
number of the person to pick-up the excess property within 30 days.
28
Fire Drill Report
Your supervisor will give a Fire Drill Report to the housing unit deputy when a drill is to
be conducted. The report will state the time the drill started and ended and which
procedure was conducted. The housing unit deputy will advise the inmates that a fire
drill will be conducted before the drill takes place. Explain to the inmates the different
procedures. Make appropriate entries in the shift log and return the report to the
supervisor.
1. PROTECT IN PLACE
Instruct all inmates to go immediately to their respective cells and close their cell
door and place a towel on the floor at the bottom of the cell door (to simulate a
wet towel). Each inmate will sit on their assigned bunk, remain quiet and await
further instructions. The housing unit deputy will then conduct an inmate count
and security check. This will also serve as a prelude to any evacuation situation.
2. SIMULATED EVACUATION
Primary Door, (exit doors leading outside the facility) instruct all inmates to
immediately exit their cell and line up at the primary doors. Top floor- top exit
door, bottom floor- bottom exit door. The inmates will exit their cell, close the
cell door quietly, line up, remain quiet, and await further instructions. The
housing unit deputy will then conduct an inmate count and security check.
Secondary Door, (sally port exit door) instruct all inmates, top and bottom floor
to immediately exit their cell and line up at the secondary door. The inmates will
exit their cell, close the cell door quietly, line up, remain quiet, and await further
instructions. The housing unit deputy will then conduct an inmate count and
security check. When exiting the unit the inmates will be in a single file line.
3. EVACUATION
At such time as the Emergency Commander decides that it is necessary to
evacuate, the Emergency Commander will advise Central Control to initiate
evacuation procedures. Begin evacuation utilizing primary or secondary route as
instructed by the Shift Commander and proceed to the designated staging area in
accordance with evacuation procedures. It is the responsibility of all assigned
personnel to know the evacuation staging area for their unit or area, prior to duty.
Consult with your supervisor, if necessary. The housing unit deputy will take the
unit roster and any pertinent paperwork with them to the staging area. Inmates
will have nothing in their possession when leaving the unit.
REVIEW POST ORDER #22 AND THE DETENTION DIVISION POLICY AND
PROCEDURE MANUAL, CHAPTER 9 POLICY #9.C. EMERGENCY/SEVERE
WEATHER PLAN.
29
Housing Unit Janitor’s Closet
Inventory for a Standard Housing Unit
Maximum items to be stored and ordered
JANITOR’S CLOSET BOTTOM FLOOR
1 Mop
1 Mop bucket w/ringer
1 Dust mop
1 Water hose
1 Twelve inch squeegee for windows
1 Thirty-six inch squeegee for floor
1 Handheld brush
1 Toilet bowl brush
1 Toilet bowl plunger
1 Straw broom
1 Dustpan
1 Scrub brush, ten inch, w/long handle
3 Spray bottles for cleaning chemicals
1 Milk crate to hold chemical bottles and brushes
1 Spray & Buff spray bottle (filled on request)
2 Black buff pads, 2 red, and 2 white (order once a month)
1 Buffer
1 Vacuum cleaner
1 Bucket floor wax stripper (order every 60 days only)
1 Bucket floor wax (order every 60 days only)
JANITOR’S CLOSET TOP FLOOR
1 Mop
1 Mop bucket w/ringer
1 Dust mop
1 Water hose
1 Handheld brush
1 Toilet bowl brush
1 Toilet bowl plunger
1 Straw broom
1 Dustpan
3 Spray bottles for cleaning chemicals
1 Milk crate to hold chemical bottles and brushes
Cleaning fluids will be filled weekly. A list of allowed items and amounts to order are in
the Unit Pantry.
30
Housing Unit Pantry
Inventory for a Standard Housing Unit
Maximum items to be stored and ordered per week
3 Cases toilet paper
4 Packs multifold paper towels
50 Large trash bags
50 Small trash bags
10 Red bags
1 Can neverdull
2 Boxes shampoo
1 Box deodorant
1 Box toothbrushes
1 Box toothpaste
1 Box bar soap
2 Boxes sugar
2 Boxes creamer
1 Box salt
1 Box pepper
14 Packs juice (for juice machine)
14 Packs coffee, 14 coffee filters
1 Hair clipper
1 Clipper oil
1 Derma soap
2 Boxes serving gloves
2 Boxes sanitary pads (female unit)
Phone book(s) for inmates to use
Dictionary for inmates to use
Inmate forms organized in a filing create
Officers Toilet Room
Inventory for a Standard Housing Unit
3 Boxes razors (max.)
2 Boxes latex gloves
2 Scissors
1 Water key
4 Milk crates (storage)
Inmate room keys (unassigned)
Office supplies
Flash light w/charger
Battery w/charger
First Aid Kit
Fire Extinguisher
Five-gallon bucket (razor disposal)
Ambu bag
31
Deputy’s Desk
Standard Housing Unit
GCDC mail stamp
Pens and Pencils (minimum amount)
Highlighters and markers (minimum amount)
Dictionary
Stapler
Staple pull
Tape
Inmate Handbook
Housing Unit Manual
Unit Roster
Inmate medical authorization forms
Order once a week from hall supervisor as needed:
3 Pencils
3 Pens
2 Writing tablets
1 Roll of tape
1 Highlighter of each color (no more than four)
1 Red permanent marker
1 Black permanent marker
1 Box of staples
Other items needed advise hall supervisor
32
Orientation Speech
I am Deputy _______; you will address me as Deputy _______. I am the Deputy in
charge of this unit. I am here to provide for the safety and security of everyone in this
unit, and to make sure that the unit runs smoothly and efficiently. I am IN CHARGE
HERE and you will be expected to do what I tell you to do, when I tell you to do it.
First, I will go over some of the basic rules that you will be required to follow during
your time here.
1.
You will keep your key attached to your room card at all times. It will be clipped
to your uniform collar with the room number facing out when you are outside
your room. Do not lock your key in your room. Report any loss or damage
immediately to the Unit Deputy.
2.
You will wear your ID bracelet on your wrist at all times.
3.
You will wear your uniform except when you are actually in your bunk under the
blanket at 11:30PM. The uniform will be kept buttoned when worn. The uniform
legs will not be rolled up past the ankle. Collars will not be turned in, but will be
worn properly.
4.
THERE IS ABSOLUTELY NO SMOKING ALLOWED INSIDE THE DAY
ROOM OR CELL AREA. ANYONE CAUGHT SMOKING IN AN
UNAUTHORIZED AREA WILL BE SUBJECT TO 30 DAYS DISCIPLINARY
CONFINEMENT IN THE SEGREGATION UNIT, PLUS LOSS OF SMOKING
PRIVILEGES. Smoking is only allowed outside in the recreation yard. Cigarette
butts will be put in the butt cans provided.
5.
Each inmate is assigned to a room with a key. NO INMATE WILL ENTER
ANOTHER INMATE'S ROOM. You WILL NOT give your key to another
inmate under any circumstances (this includes your roommate) or allow another
inmate access to your room.
6.
You will keep your door closed at all times. You will not slam your door at any
time. DO NOT stand at your door and look out while in your room. Do not hold
the door open for your roommate. DO NOT talk through or pass anything under
your door or another inmates’ door (open or closed).
7.
You will keep your room clean and orderly at all times, and you will be expected
to participate in general cleaning of the unit. Your bunk will be made up at lights
on until lights out.
33
8.
The unit schedule consist of "quiet times" and "free times". During "quiet times"
you will not leave your room. During "free times" you will be allowed to leave
your room and utilize the Day Room and Recreation Areas.
9.
When any Deputy tells you to "go to your room" you will immediately GO TO
YOUR ROOM without any questions. You will stay in your room until advised
by the Deputy that you can leave your room.
10.
Telephones can be used during "free time" until 11pm. Remember that the
phones are for everyone's use and you will be expected to keep your calls short
(maximum of 15 minutes). If your voice can be heard from my desk you are to
loud. Failure to keep noise level down will result in loss of free time.
11.
DO NOT walk behind the Deputy's desk. DO NOT cross the red line. DO NOT
lean on the Deputy’s desk. DO NOT touch the desk in any way.
12.
Do not push the Call Button in your room unless you have an Emergency or a
legitimate question. When you go to your room do not ask for toilet paper or any
other items you should have picked up at your free time.
13.
You will not be allowed visitation in the Orientation Unit, until you have been in
the unit 3 days (72 hours). When classified and transferred to a new unit,
visitation will be scheduled in that unit.
14.
Medical Staff will visit the unit twice each day for pill call. When the nurse
enters the unit, and/or the deputy says pill call, all inmates will go to their rooms.
The Unit Deputy will call you out. When you come out, you will bring your
issued cup, with water in it and stand in line, there will be no talking. After you
take your medicine, you will show the deputy your mouth and bottom of your
cup, and then sit at a table until pill call is finished.
15.
When meals are announced you will go to your rooms and wait to be called out by
the deputy. Bring your issued cup and spoon. You will sign for each meal.
Meals will be eaten only at the tables provided in the unit. You WILL NOT take
food, salt, pepper or any condiments back to your room. These items are
considered contraband. You will remove all paper from your tray before
returning it to the cart. Do not put food in the trashcan.
16.
You will take a minimum of one shower each day. If you have an upstairs room,
you will use the upstairs showers. If you have a downstairs room, you will use
the downstairs showers.
17.
The unit deputy will instruct you on laundry exchange, on the scheduled laundry
day.
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18.
YOU WILL NOT ALTER, DAMAGE, OR DESTROY YOUR UNIFORM
WRISTBAND, INMATE HANDBOOK, OR ANY OTHER ITEMS ISSUED TO
YOU. Disciplinary action and replacement amount will be charged against you.
19.
Store call is every Wednesday. If you came in with money it will be
automatically placed on your inmate account. You must have money on your
account by midnight Sunday night, in order to participate in store call. Store
sheets will be completed before pick up on Monday, Day Shift, prior to the
Wednesday store call.
20.
There will be no shouting or unnecessary noise in the unit.
including the TV, will be kept to a minimum.
21.
Any questions or request will be addressed to the Unit Deputy. You will not be
allowed to approach anyone entering the unit and ask questions.
22.
IN CASE OF ANY EMERGENCY, FIGHT, FIRE, MEDICAL EMERGENCY,
YOU WILL GO TO YOUR ROOM IMMEDIATELY. DO NOT WAIT TO
BE TOLD TO DO SO.
23.
You will follow the deputy’s instructions during a fire drill.
24.
Do not ask us when you are going to court; we do not give out court dates.
25.
You will not take cups, spoons, pens, pencils, etc. on the recreation yard.
26.
You will not take more than two (2) items from the book cart at a time. Do not
take the newspaper, dictionary, board games or sporting equipment to your room.
27.
You must read your Inmate Handbook and all posted rules and regulations. You
are responsible for knowing the rules and regulations and you will be disciplined
for failure to follow them. If you have any questions about the rules and
regulations ask the unit deputy.
28.
Do you have any questions at this time?
Noise levels,
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Principles of Direct Supervision
Operations of the Gwinnett County Detention Center will be guided by the Nine
Principles of Direct Supervision Management Philosophy.
Principle Number 1
Principle Number 2
Principle Number 3
Principle Number 4
Principle Number 5
Principle Number 6
Principle Number 7
Principle Number 8
Principle Number 9
Effective Control
Effective Supervision
Competent Staff
Safety of Staff and Inmates
Effective Management and Cost Effectiveness
Effective Communication
Classification and Orientation
Justice and Fairness
Ownership
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POST ORDERS
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
Post Order
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
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23
24
25
26
27
28
29
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Reception Desk
Pre-Admissions
Admissions
ID
Property / Dress In
Transportation
Internal Security
Court Security
Central Control
Inmate Work Detail
Kitchen Work Detail
Transportation Supervisor
Segregation Unit
Medical Unit
Special Management Unit
Inmate Worker Unit
Female Unit
Sentenced Unit
Non-Sentenced Unit
Orientation Unit
Inmate Disciplinary Procedures
Fire Safety
Floor Cleaning
Funeral Post Order
Juvenile Procedures
Photography Equipment
Radio Communications
Restraint Chair
Suicide Prevention
Basic Computer
Laundry Services
Housing Unit M
Rapid Response Team
37
Notice
The information in this manual is provided to assist the Housing Unit Deputy and is
subject to change. Always be aware of any policy and procedure change. For further
explanation of information contained in this manual contact the on duty shift supervisor
and refer to the following:
Gwinnett County Sheriff’s Department Policy and Procedures
Gwinnett County Sheriff’s Department Detention Division Policy and Procedure Manual
Gwinnett County Sheriff’s Department Detention Division Post Orders
Gwinnett County Sheriff's Department
Detention Center Housing Unit Manual
Revised October 2006
38
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