EPSON STYLUS PRO 3800

EPSON STYLUS PRO 3800

EPSON Stylus Pro 3800 User’s Guide

User’s Guide

NPD2382-00

EPSON Stylus Pro 3800 User’s Guide

Copyrights and Trademarks

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchase of this product or third parties for damages, losses, costs, or expenses incurred by purchase or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

EPSON

®

is a registered trademark, and EPSON STYLUS™ and Exceed Your Vision are trademarks of Seiko

Epson Corporation.

Microsoft

®

and Windows

®

are registered trademarks of Microsoft Corporation.

Apple

®

and Macintosh

®

are registered trademarks of Apple Computer, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Copyright© 2006 Seiko Epson Corporation. All rights reserved.

Copyrights and Trademarks

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EPSON Stylus Pro 3800 User’s Guide

Contents

Copyrights and Trademarks

Chapter 1 Printing with Windows

Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Accessing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

From Windows XP x64 and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

From Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

From Windows applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Making the printer driver settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Canceling printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making Settings on the Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making the Media Type setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Making the Color setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Making the Mode setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Making Advanced setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Previewing your printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the Print Assistant function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Making Settings on the Paper Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making the Paper Source setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Making the Borderless setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Making the Paper Size setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Making the Copies setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Making the Orientation settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Making Settings on the Layout Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Making the Reduce/Enlarge setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Making Double-Sided Printing setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Making Multi-Page settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Making the Optimize Enlargement setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Using the Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Checking the print head nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Aligning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Starting EPSON LFP Remote Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Making the Speed & Progress settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Getting Information Through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Checking Printer Status and Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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EPSON Stylus Pro 3800 User’s Guide

Using EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

General tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Speed & Progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Sharing Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

For Windows XP x64 and XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

For Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Updating and Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Updating the driver in Windows XP x64, XP, or 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Chapter 2 Printing with Mac OS X

Printer Software Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Accessing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing the Page Setup dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing the Print dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessing the Utility dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Page Setup Dialog Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Format for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Print Dialog Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Copies & Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Output Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Scheduler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Paper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

ColorSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Cover Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Printer Color Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Paper Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Saving your settings in the Print dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using your saved settings in the Print dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Performing Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

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EPSON Stylus Pro 3800 User’s Guide

Printer Utility Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Accessing the EPSON Printer Utility2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Using the Printer Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Checking the print head nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Aligning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Starting EPSON LFP Remote Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using the Print Assistant function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Getting Information Through Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Chapter 3 The Control Panel

Buttons, Lights, and Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Combination of buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

When to use Menu mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Menu list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Basic Menu setting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Details of Menu mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Checking the print head nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Aligning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Making the paper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Maintenance mode setting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Maintenance mode list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Details of Maintenance mode items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Chapter 4 Paper Handling

Notes on Epson Special Media and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Epson special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using paper other than Epson special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Using Cut Sheet Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Checking the paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Loading cut-sheet media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

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EPSON Stylus Pro 3800 User’s Guide

Chapter 5 Maintenance and Transportation

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Replacing the Maintenance Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

If you have not used your printer for a long time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Over a long distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Over a short distance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Setting up the printer after transporting it. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Chapter 6 Problem Solver

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Printer stops printing unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

The printer does not turn on or stay on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

The printer prints nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Printouts are not what you expected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Print Quality Could be Better . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Color documents print in black only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Printing could be faster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Paper skew occurs when printing on A3 or larger plain paper. . . . . . . . . . . . . . . . . . . 160

Paper feed or paper jam problems occur frequently . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Clearing paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Color Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

About color management system (CMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Color management by driver ICM (Windows XP x64, XP, or 2000 only). . . . . . . . . . . 165

Color management by Host ICM or ColorSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Color management by application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Paper Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Paper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Help for Users in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

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Chapter 7 Product Information

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

To use your printer with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

To use your printer with Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Chapter 8 Options and Consumable Products

Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Maintenance cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Cut sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Safety Instructions

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

When choosing a place for this product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

When setting up this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

When using this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

When handling the ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

When transporting this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Warning, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Index

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EPSON Stylus Pro 3800 User’s Guide

Chapter 1

Printing with Windows

Printer Software Introduction

The printer software that comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top condition.

The printer software includes the following menus.

Menu

Main

Paper

Layout

Utility

Settings and Utilities

Media Type, Color, Mode, Ink Levels, Print Preview, Print Assistant

Paper Source, Borderless, Paper Size, Copies, Orientation

Reduce/Enlarge, Double-Sided Printing, Multi-Page, Optimize Enlargement

EPSON Status Monitor 3, Nozzle Check, Head Cleaning, Print Head

Alignment, EPSON LFP Remote Panel, Speed & Progress

For information on making printer driver settings, see “Making Settings on the Main Menu”

on page 14, “Making Settings on the Paper Menu” on page 32, and “Making Settings on the

Layout Menu” on page 37.

For information on the printer utilities, see “Using the Printer Utilities” on page 46.

Note:

The specific features available in the printer software vary depending on the version of

Windows you are using.

The printer driver screens that appear in this manual are provided for EPSON Stylus Pro 3800

running on Windows XP.

The online help provides more information on the printer software. See “Getting

Information Through Online Help” on page 53.

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Accessing the Printer Software

To access the printer software installed in your computer, follow the steps below.

Note:

The specific features available in the printer software vary depending on the versions of Windows you are using.

From Windows XP x64 and XP

1. Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes.

2. Right-click your printer icon, and click Printing Preferences. The printer software window appears.

From Windows 2000

1. Click Start, point to Settings, and then select Printers.

2. Right-click your printer icon, and click Printing Preferences. The printer software window appears.

From Windows applications

1. Click Print or Page Setup on the File menu.

2. Make sure your printer is selected, and click Printer, Setup, Options, Properties, or

Preference. Depending on your application, you may need to click a combination of these buttons. The printer software windows appears.

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Basic Settings

Making the printer driver settings

This section describes the basic printer driver settings for printing your data.

To make the basic printer driver settings, follow the steps below.

1. Click Print on the File menu of your application. The Print dialog box appears.

2. Make sure your printer is selected, and then click Properties or Options. You may need to click a combination of these buttons. The driver settings window appears.

3. Click the Main tab. The Main menu appears.

4. From Media Type, select a media that matches the paper loaded in the printer. See

“Media Type setting list” on page 15.

Note:

Check the media type and its paper path. See “Paper path list” on page 120.

The Media Type setting determines what other settings are available; therefore, always

make this setting first.

Some media types are not available depending on the Paper Source setting you have

selected.

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5. Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only.

If you want to print advanced monochrome photos, select Advanced B&W Photo.

Note:

When printing on any media, we recommend Color even if the data to print is black.

6. Make the Mode setting. Check that Automatic is selected.

7. Adjust Speed and Quality in the Mode box if a slider appears. Drag the slider to the left or right depending on which is more important.

If you have selected Advanced B&W Photo as the Color setting, select the Color

Toning setting from the pull-down menu.

Note:

Depending on the Media Type setting you choose, a slider may not appear in the Mode box.

8. Select the color control mode from the pull-down menu in the Mode box. For detailed

information, see “Color Control mode” on page 17.

9. Click the Paper tab. The Paper menu appears.

10. Select a paper source from the Paper Source list.

Note:

Some paper sources are not available depending on the media type you have selected.

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11. Select Borderless to print your data without margins. See “Making the Borderless setting” on page 33.

12. From the Paper Size list, select the size of paper loaded in the printer.

Note:

Most Windows applications feature paper size settings that override similar settings in the printer driver.

13. Make settings for Copies and Orientation, as necessary.

14. Click the Layout tab. The Layout menu appears.

Note:

The Double-Sided Printing functions is available only when Sheet is selected as the Paper

Source setting.

15. Select Reduce/Enlarge, and then adjust the size of printed data, if necessary. See

“Making the Reduce/Enlarge setting” on page 38.

16. Select Double-Sided Printing, and then make settings as needed. See “Making

Double-Sided Printing setting” on page 38.

17. Select Multi-Page, and then make settings as needed. See “Making Multi-Page settings” on page 43.

18. Click OK. The screen returns to the Print Setup dialog box (or a similar dialog box) of your application.

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19. Click Print to start printing.

While printing is in progress, the EPSON Progress Meter appears, showing the printing progress and the status of your printer.

Canceling printing

To cancel printing in progress, click Stop on the EPSON Progress Meter.

You can also pause or restart printing. To pause printing, click Pause. To resume printing, click this button again.

c

Caution:

If you stop printing in progress, you may need to start printing again from the beginning for best result; otherwise, misalignment or banding may appear in the printed image.

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Making Settings on the Main Menu

From this menu, you can make the Media Type, Color, and Mode settings, and also check the ink cartridge status. You can also access the User’s Guide, the paper information, and the Technical Support Web Site by clicking the Print Assistant button.

Making the Media Type setting

The Media Type setting determines what other settings are available; therefore, always make this setting first.

From Media Type, select a media that matches the paper loaded in the printer. Locate your paper in the list, and then select a corresponding Media Type setting. For some types of paper, several Media Type settings are available for selection.

Note:

The black ink automatically changes depending on the media type you choose.

The availability of special media varies by country.

When using paper other than Epson special media, see “Notes on Epson Special Media and

Other Media” on page 119.

For the latest information on the special media available in your area, refer to the Epson

customer support Web site. See “Contacting Customer Support” on page 174.

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Media Type setting list

Media Type Setting

Premium Luster Photo Paper

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Proofing Paper Semimatte

Plain Paper - Photo Black

Enhanced Matte Paper

Archival Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper - Radiant White

Photo Quality Ink Jet Paper

Singleweight Matte Paper

Plain Paper - Matte Black

Singleweight Matte Paper (line drawing)

Epson Special Media Name/Description

Premium Luster Photo Paper

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

EPSON Proofing Paper Semimatte

(Commercial)

-

Enhanced Matte Paper

Archival Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper - Radiant White

Photo Quality Ink Jet Paper

Singleweight Matte Paper

-

Singleweight Matte Paper

Making the Color setting

Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select

Advanced B&W Photo.

Note:

When printing on any media, we recommend Color even if the data to print is black.

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Making the Mode setting

You can select either the Automatic or Custom mode. These modes are provided to give you two levels of control over the printer driver.

Automatic mode

Automatic mode is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media

Type and Color settings.

Quality and Speed slider

Depending on the media you choose in the Media Type setting while Color or Black is selected as the Color setting and Automatic as the Mode setting, a Quality or Speed slider appears in the Mode box. Select Quality when print quality is more important than print speed. Select Speed when print speed is more important than print quality.

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Color Control mode

When Color is selected as the Color setting and Automatic as the Mode setting, the Color

Control pull-down menu appears in the Mode box.

You can select from the following settings.

EPSON Vivid

Select this setting to produce vivid blue and green tones in printouts.

Note:

Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this function is selected.

Charts and

Graphs

EPSON

Standard

(sRGB)

Adobe RGB

Intensifies the colors and lightens the midtones and highlights of an image.

Use this setting for presentation graphics, such as charts and graphs.

Increases the contrast in images. Use this setting for color photographs.

Matches image color to Adobe RGB.

Color Toning

When you select Advanced B&W Photo as the Color setting while Automatic is selected, the Color Toning pull-down menu appears in the Mode box.

You can select from the following settings.

Neutral

Cool

Warm

Sepia

This setting provides standard image correction for most photos. Try this first.

This setting gives a cool tone to your photos.

This setting gives a warm tone to your photos.

This setting applies a sepia tone to your photos.

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Custom mode

The Custom mode lets you make a wide range of changes with a single click of the mouse.

In the Custom Settings pull-down menu, you will find ready-made settings provided by

Epson.

Note:

These ready-made settings may not appear, depending on the Media Type and Color settings.

Advanced

Photo 2880

Good for printing scanned photos and digitally captured images in high quality. Helps prevent misprinting of ink dots that may occur due to movement of the print head and paper.

PhotoEnhance

This mode lets you select image-correction settings specially designed for scanned or digitally captured photos.

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Making Advanced setting

The Advanced setting gives you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings pull-down menu.

To make Advanced settings, follow the steps below.

1. Select Custom from the Main menu, and then click Advanced. The Advanced dialog box appears.

2. Make sure a media matching the media loaded in the printer is selected. See “Media

Type setting list” on page 15.

3. Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select

Advanced B&W Photo.

Note:

When printing on any media, we recommend Color even if the data to print is black.

4. Select a Print Quality setting.

5. If you are using non-Epson special media, click the Paper Config button, and then

make settings as needed. For details, see “Paper Configuration” on page 20.

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6. Make the Printer Color Management settings. For details, see “Printer Color

Management” on page 22.

Note:

Some settings are enabled or disabled depending on the Media Type, Color, and Print Quality settings you have made.

7. Make other settings as needed. For details, see the online help.

8. Click OK to apply your settings and then return to the Main menu. If you want to return to the previous screen without applying your settings, click Cancel.

Paper Configuration

The following settings in the Paper Configuration dialog box let you make the detailed paper settings.

Mode

Color Density

Description

Adjusts the strength of Color Density. Use a value in the range of -50% to

+50%. Drag the slider to the right (+) to deepen the color of your printout or left (-) to lighten its color. You can also type a number (-50 to +50) in the box next to the slider.

Use this function when you print on paper other than Epson special media.

Set the slider to the 0 position when you print on Epson special media.

Note:

Deepening of the color of printout may not be possible, depending on the printing mode.

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Drying Time per Print Head

Pass

Paper Feed

Adjustment

Paper

Thickness

Adds a waiting time when the print head reaches the end of every pass.

Set this value using the slider or text box. To improve the print quality by using slow ink absorption on the media, set a higher value.

The drying time per print head pass can be set from 0 to 5 seconds, in

0.1 second increments.

Note:

If you use this feature, the printing time will be longer.

Controls the paper feeding value, in 0.01% increments. If the paper feeding value is too large, white horizontal micro banding may appear. If the paper feeding value is too small, dark horizontal micro banding may appear.

This value automatically appears according to the Media Type setting. If you use non-Epson media, modify this value for your media. Refer to the paper specifications, or print “Thickness Pattern” to find out the paper thickness.

Platen Gap Platen Gap is the height from the media loaded in the printer to the print head. By adjusting this parameter, you may produce better print quality.

This is set automatically according to the Paper Thickness setting specified.

Note:

Setting Platen Gap to Narrow may produce better print quality, but make sure the media does not wrinkle or touch the print head; otherwise, printed data or the print head surface may be damaged. Use Wider or

Wide in such case.

Default button Click this button to return the settings to their factory default values.

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Printer Color Management

Color Controls

This setting provides the color matching and image-enhancement methods. When you select this setting, additional settings appear under the Printer Color Management box where you can select a Mode setting and adjust the color enhancement sliders. For details on the additional settings, see the online help.

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When Advanced B&W Photo is selected as the Color setting, the following screen appears. You can then adjust the advanced monochrome settings. For details on the additional settings, see the online help.

PhotoEnhance

This setting provides a variety of image-correction settings that you can apply to your photo images before printing. PhotoEnhance does not affect your original data. When you select this setting, you will need to make the Digital Camera Correction settings.

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Note:

This mode is available only with 16-, 24-, or 32-bit color data.

Printing with PhotoEnhance selected may increase the time required in printing, depending on

your computer system and the amount of the data contained in your data.

Digital Camera Correction

If you are printing photos taken with a digital camera, select this check box to give your printed photos a smooth and natural appearance like that of photos taken with a film camera.

Select the Smooth Skin check box to adjust the image to make its skin color smooth.

Off (No Color Adjustment)

This setting turns off the printer driver color management, which is useful when you use the

color management function of the application to apply an ICC profile. See “Color

Management” on page 163 for detailed information on color management.

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EPSON Stylus Pro 3800 User’s Guide

ICM

This setting uses the Windows color matching method to automatically adjust printout colors to match colors on your screen. Select this setting when printing scanned

photographs or computer graphics. See “Color Management” on page 163 for detailed

information on color management.

Note:

Be aware that the ambient light and the age, quality, and settings of the monitor can affect the quality of your color matching.

ICM Mode

Image, Graphics, and

Text check boxes

Input Profile

Select the ICM mode from Host ICM, Driver ICM (Basic), or

Driver ICM (Advanced).

These check boxes are available only when Driver ICM

(Advanced) is selected as the ICM Mode.

Select the check box you want to set.

Select an input profile.

This setting is not available when Host ICM is selected as the

ICM Mode setting.

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Intent

Printer Profile

Printer Profile

Description

Show all profiles

Select the rendering intent or color mapping preference.

Saturation:

This setting is the best option for presentation graphics to accurately reproduce vivid colors. Use of this setting is not recommended when printing photo data.

Perceptual:

This setting renders an image’s color to appear naturally, and is often used to render the wide color range of the original image. Use of this setting is recommended when printing photo data.

Relative Colorimetric:

This setting renders an image by maintaining a relative color range, and is often used when most of the color range before conversion is found in the image after conversion. Use of this setting is recommended when printing photo data.

Absolute Colorimetric:

This setting renders an image by maintaining an absolute color range so that there is a 1-to-1 ratio of absolute lab coordinates. This setting is not recommended when printing photo data and normal conversions.

Select a printer profile.

Shows the description of the selected printer profile.

Shows all profiles in the Input Profile and the Printer Profile pull-down menu.

This setting is not available when Host ICM is selected as the

ICM Mode setting.

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Saving the Advanced settings

To save your Advanced settings, follow the steps below.

1. Click Save Settings. The Custom Settings dialog box appears.

2. Type a unique name, up to 31 characters, for your settings in the Name text box.

3. Click Save. Your setting will be added to the Custom Setting List.

You can save up to 100 custom settings (including the imported settings). You can select your saved settings from the Custom Settings pull-down menu in the Mode box on the Main menu.

When you select your saved settings in the Custom Settings list, be aware that making new settings, for example Media Type and Color settings, may change your custom settings.

This may cause unexpected results in your printouts. If this happens, reselect your saved settings and try printing again.

Note:

The names of the ready-made settings provided by Epson cannot be applied to your new settings.

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Deleting the Advanced settings

To delete your Advanced setting, follow the steps below.

Note:

You cannot delete ready-made settings from the Custom Settings list.

1. Click Save Settings. The Custom Settings dialog box appears.

2. Select the name of settings you want to delete.

3. Click Delete. The setting will be deleted from the Custom Settings list.

Exporting and importing the Advanced settings

You can export the custom settings you saved, or import from a custom setting file created in another environment.

Exporting the Advanced settings

To export your custom settings, use the following steps.

1. Click Save Settings. The Custom Settings dialog box appears.

2. Select the custom settings you want to export.

3. Click Export.

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4. Select the location where you want to save the file, and then enter the file name.

5. Click Save.

6. When the message “Processing complete.” appears, click OK.

Importing the Advanced settings

To import custom settings, use the following steps.

1. Click Save Settings. The Custom Settings dialog box appears.

2. Click Import.

3. Select the folder where the file for importing settings is located, and then select the file.

4. Click Open.

5. When the message “Processing complete.” appears, click OK.

Checking the Ink Levels

You can check the status of each ink cartridge.

The black ink (either Photo or Matte) which is not used is dimmed. When you print, the black ink will change automatically depending on the Media Type setting.

Note:

If your printer is not connected properly or EPSON Status Monitor 3 is not installed, the Ink Level is dimmed.

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Previewing your printout

If you select the Print Preview check box, you can see how your printout will look before printing. When you send a print job to the printer, the EPSON Print Preview window appears, allowing you to make changes before printing.

The EPSON Preview toolbar contains several buttons that you can use to perform the following functions.

Zoom

Click this button to enlarge or reduce the size of the previewed image.

Fit-to-screen

Maximum zoom

Click this button to scale the previewed image so that it fits the current window size. This is convenient when you want to see the entire image at one time.

Click this button to display the previewed image at the maximum possible zoom ratio.

Printable area on/off

Previous page

Click this button to display a rectangle indicating the printable area on the previewed image. The printer cannot print anything which is outside of this rectangle. Click this button again to turn this feature off.

Click this button to display the previous page. If there is no previous page, this button is not available.

Next page

Click this button to display the next page. If there is no next page, this button is not available.

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You can also manipulate the previewed data in the following ways.

❏ Select and preview individual pages.

❏ Reduce or enlarge the size of preview.

❏ Select and print any or all pages.

❏ Magnify the previewed document: Click View and then select Magnify to open the

Magnify window, which magnifies the area of the previewed document outlined by the red box. By dragging the red box, you can change the part of the document to magnify.

❏ Specify which pages in the document you want to print: Click Print Option, and then select Remove Page or Add Page.

After you previewing the data, click Print to print the data, or click Cancel to cancel printing.

Using the Print Assistant function

You can access the following information by clicking the Print Assistant button:

❏ User’s Guide (Troubleshooting page)

❏ Color Management

❏ Paper information that is most suitable for printing

❏ Technical Support Web Site

❏ Contacting Customer Support

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Making Settings on the Paper Menu

You can make Paper Source, Borderless, Paper Size, Copies, or Orientation settings on this menu.

Note:

Most Windows applications feature paper size and page layout settings that override similar settings in the printer driver. However, if your application does not have these features, verify the settings on the printer driver’s Paper menu.

Making the Paper Source setting

You can select Sheet, Manual-Rear, or Manual-Front from the Paper Source setting.

Select one that matches the paper loaded in the printer.

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Making the Borderless setting

You can print your data without margins on paper.

For this printing mode, Epson recommends the following media conditions.

Accommodate media size:

❏ Letter (8.5 × 11 in)

❏ US B (11 × 17 in)

❏ US C (17 × 22 in)

❏ A4 (210 × 297 mm)

❏ A3 (297 × 420 mm)

❏ Super A3 (329 × 483 mm)

❏ A2 (420 × 594 mm)

❏ 89 × 127 mm (3.5 × 5 in)

❏ 102 × 152 mm (4 × 6 in)

❏ 127 × 178 mm (5 × 7 in)

❏ 16:9 wide size (102 × 181 mm)

❏ 203 × 254 mm (8 × 10 in)

❏ 254 × 305 mm (10 × 12 in)

❏ 279 × 356 mm (11 × 14 in)

❏ 406 × 508 mm (16 × 20 in)

Note:

If your application has margin settings, make sure they are set to zero before printing.

The ink may contaminate the platen of the printer. In this case, wipe the ink away using a cloth.

Printing with this feature takes longer time than normal printing.

Smear may result in the top and bottom areas depending on the media.

If you select Manual-Front for the Paper Source, the Borderless check box does not appear.

Borderless printing is not supported when the PAPER SIZE CHECK setting is off. Make sure

that ON is selected for PAPER SIZE CHECK on the printer’ s control panel.

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To print your data with this feature, follow the steps below.

1. Select Borderless.

2. Click the Expansion button. The Expansion dialog box appears.

3. Choose Auto Expand or Retain Size, and the amount of enlargement.

Auto Expand

Select this setting if you want to enlarge the size of print data automatically and print without margins. You can choose the amount of enlargement by moving the slider.

Note:

Enlarged areas that exceed the paper size will not be printed on the paper.

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Retain Size

Amount of

Enlargement

Select this setting if you do not want to change the ratio of your print data.

When you select this setting, you need to enlarge your image data to exceed the paper width and height, to avoid unprinted areas appearing along the all four edges. Enlarging 5 mm in all four directions is recommended, using the application that created the data.

When you select Auto Expand, the slider becomes available. Using the slider, you can control the amount of the image that extends beyond the edges of the paper during borderless printing.

For most print jobs, Max is recommended in order to eliminate margins on all sides of the paper.

Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of the paper.

4. Click OK.

5. Start printing your data from your application.

Making the Paper Size setting

You can select a paper size that you want to use. Select the proper paper size from the

Paper Size list.

You can also add a custom paper size, using the steps below.

1. Select User Defined from the Paper Size list. The User Defined Paper Size dialog box appears.

2. Enter Paper Size Name, Paper Width and Paper Height, and then select Unit.

3. Click OK to save the custom paper size.

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Making the Copies setting

You can specify the number of copies to print. Enter a number in the Copies box, or click the arrow next to the box. You can enter any number from 1 to 9999. When printing multiple copies of your document, select Collate to print one complete document set at a time.

Select Reverse Order to print your documents in reverse order, starting with the last page.

Making the Orientation settings

You can specify the direction of printing on the page.

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Portrait

Landscape

Rotated by 180°

Print direction is short edge first, like most magazines.

Print direction is long edge first, like many spreadsheets.

Prints your document upside down.

Making Settings on the Layout Menu

You can make the Reduce/Enlarge, Double-Sided Printing, Multi-Page, and Optimize

Enlargement settings on this menu.

Note:

According to the paper source you choose, some of the functions are not available.

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Making the Reduce/Enlarge setting

You can fit the size of your data to the size of paper you to print on. To enable this function, select Reduce/Enlarge. When this function is enabled, you can make the following settings.

Fit to Page

Custom

Proportionally enlarges or reduces the size of your data to make it fit the paper size you have selected in the Output Paper Size.

Lets you define the percentage you want to enlarge or reduce a data. Click the arrows next to the Scale box to select a proportion from 10 to 400%.

Making Double-Sided Printing setting

You can perform double-sided printing. There are two types of double-sided printing available. Standard double-sided printing allows you to print the odd-numbered pages first.

Once these pages are printed, the paper can be reloaded for printing the even-numbered pages onto the opposite side of the paper.

You can also perform Folded Booklet double-sided printing. It lets you make single-fold booklets.

Note:

The double-sided printing feature is not available when the printer is accessed over a network

or used as a shared printer, Status Monitor 3 is not installed, or your system is not configured to support bi-directional communication.

Only use media types that are suitable for double-sided printing; otherwise, the print quality may

deteriorate.

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Depending on the type of paper and the amount of ink used to print text and images, ink may

bleed through to the other side of the paper.

The surface of the paper may be smeared during double-sided printing.

This function is available only when Sheet is selected as the Paper Source setting.

Standard double-sided printing

To print odd and even numbered pages on the opposite sides of a sheet, follow the steps below.

1. Select Double-Sided Printing.

2. Click Margins. The following dialog box appears.

3. Specify the edge of the paper where binding will be placed. You can choose Left, Top, or Right.

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4. Specify the width of the binding margin, using the Binding Margin text box. You can specify any width from 3 to 30 mm.

Note:

The actual binding margin may vary depending on the settings specified in your application. We recommend that you test the print quality before printing the entire job.

5. Click OK to return to the Layout menu, and then click OK to save your settings.

6. Make sure paper is loaded, and then send a print job from your application. Instructions for generating the even-numbered pages will be displayed while the odd-numbered pages are output.

7. Follow the on-screen instructions and reload the paper.

Note:

The paper may curl during printing due to the amount of ink used. If this problem occurs,

slightly curl the sheets in the opposite direction prior to reloading them into the printer.

Align the sheet stack by tapping its edges against a hard, flat surface prior to reloading the

stack into the printer.

Follow the instructions provided when reloading the printouts. Paper jams or improperly

placed binding margins may occur if the printouts are not reloaded correctly.

In the event of a paper jam, see “Clearing paper jams” on page 161.

8. Once the paper is reloaded, click Resume to print the even-numbered pages.

Folded Booklet double-sided printing

You can also make single-fold booklets using the double-sided printing feature. When you create a single-fold booklet, the pages that appear on the outside (after the booklet is folded) are printed first. The pages that will appear inside the booklet can then be printed after the paper is reloaded into the printer.

✽ Binding Edge

1

3

2 4

5

7

6 8 10

9

11

12

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A booklet can be created by printing pages 1 and 4 on the first sheet of paper, pages 5 and

8 on the second sheet of paper, and pages 9 and 12 on the third sheet of paper. After these sheets are reloaded into the sheet feeder, you can then print pages 2 and 3 on the back of the first sheet of paper, pages 6 and 7 on the back of the second sheet of paper, and pages

10 and 11 on the back of the third sheet of paper. The resulting pages can then be folded and bound together into a booklet.

To create the booklet, follow the steps below.

1. Select Double-Sided Printing, and then select Folded Booklet.

2. Click Margins. The Margins dialog box appears.

3. Specify the edge of the paper where binding will be placed. You can choose Left, Top, or Right.

Note:

When Portrait is selected as the Orientation setting on the Paper menu, Left or Right binding positions are available. The Top binding position is supported when Landscape is selected as the Orientation setting.

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4. Specify the width of the binding margin, using the Binding Margin text box. You can specify any width from 3 to 30 mm. The specified margin width will be used on both sides of the fold. For example, if a 10-mm margin is specified, a 20-mm margin will be inserted. (A margin of 10 mm will be placed on each side of the fold.)

✽ Folding Edge

✽✽ Margin

5. Click OK to return to the Layout menu, and then click OK to save your settings.

6. Make sure paper is loaded, and then send a print job from your application.

7. Instructions for printing the inside pages will be displayed while the outside pages are output. Follow the on-screen instructions to reload the paper.

Note:

The paper may curl during printing due to the amount of ink used. If this problem occurs,

slightly curl the sheets in the opposite direction prior to reloading them into the printer.

Align the sheet stack by tapping its edges against a hard, flat surface prior to reloading the

stack into the printer.

Follow the instructions provided when reloading the printouts. Paper jams or improperly

placed binding margins may occur if the printouts are not reloaded correctly.

8. Once the paper is reloaded, click Resume to print the inside pages.

9. Once printing is complete, fold the sheets and bind them together using a stapler or other binding method.

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Making Multi-Page settings

Selecting Multi-Page lets you choose between the N-up and Poster settings.

Making N-up settings

Select N-up as the Multi-Page setting to print two or four pages of your document on one sheet of paper.

When N-up is selected, you can make the following settings.

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2 Pages

4 Pages

Page Order

Prints two or four pages of your data on a single sheet of paper.

Opens the Print Layout dialog box, where you can specify the order in which the pages will be printed. Some settings may be unavailable, depending on the Orientation selection on the Paper menu.

Prints frames around the pages printed on each sheet.

Print page frames

Making Poster settings

A single page can be enlarged to cover 4, 9, or 16 printed sheets of paper. Select Poster as the Multi-Page setting to print a poster-size image.

Click Settings to adjust the way your poster will print. The Poster Settings dialog box opens.

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You can make the following settings.

Print Cutting

Guides

Overlapping

Alignment

Marks

Trim Lines

Check this box to turn the cutting guide options on.

Slightly overlaps the images and prints alignment markers so that they can be aligned more precisely.

Prints border lines on the images to guide you when trimming the pages.

If you only want to print a few of the panels without printing the entire poster, click the panels that you do not want to print, and then click OK to close the Poster Settings dialog box.

If you have selected the Borderless check box in the Paper menu, the following dialog box appears.

Making the Optimize Enlargement setting

Select this check box to optimize an enlargement to achieve long poster or panoramic printing without using a particular application. Clear this check box if text or graphics are distorted; however, output length may be limited depending on the application.

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Using the Printer Utilities

The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen.

Note:

The letter in parentheses after the utility name indicates the shortcut key for that utility. Press

ALT and the letter on the keyboard to open that utility.

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities if your printer is

connected to your computer through a network.

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities while printing is

in progress; otherwise, your printout may be marred.

EPSON Status Monitor 3

This utility provides you with printer status information, such as the ink cartridge status, the free space of the maintenance cartridge, and it also checks for printer error.

Note:

This utility is available when your system is configured to support bi-directional communication.

Nozzle Check

This utility checks the print head nozzles for clogging. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have

been cleaned. See “Checking the print head nozzles” on page 47.

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If you click Auto in the Nozzle Check dialog box, or select AUTO for NOZZLE CHECK from the control panel on the printer, this utility not only checks the clogging nozzles, but also performs head cleaning automatically.

Head Cleaning

This utility cleans the print head. You may need to clean the print head if you notice the

print quality has declined. Use this utility to perform head cleaning. See “Cleaning the print head” on page 48.

Print Head Alignment

This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head.

See “Aligning the print head” on page 49.

EPSON LFP Remote Panel

This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 49.

Checking the print head nozzles

If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to identify the problem by using the Nozzle Check utility.

To use the Nozzle Check utility, follow the steps below.

Note:

Do not start the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

1. Make sure that several sheets of A4/Letter size or larger paper are loaded in the printer.

2. Click Nozzle Check.

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3. Click Print if you want to visually check if any print head nozzles are clogged. Click

Auto if you want to perform an automatic nozzle check, and if the nozzle check indicates it is necessary, perform an automatic head cleaning.

4. Follow the on-screen instructions to print a nozzle check pattern.

If you find missing dots, clean the print head nozzle. See “Cleaning the print head” on page

48.

Cleaning the print head

If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.

To use the Head Cleaning utility, follow the steps below.

Note:

Do not start the Head Cleaning utility while printing is in progress; otherwise, your printout may

be marred.

To save ink, use the Nozzle Check utility first to confirm that the print head needs to be cleaned.

This is because the cleaning process consumes some ink.

When the ink status light is flashing or on, you cannot clean the print head. Replace the

appropriate ink cartridge first. See “Replacing Ink Cartridges” on page 133.

1. Make sure the printer is turned on and the ink status light is off.

2. Click Head Cleaning.

3. Follow the on-screen instructions.

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4. Click Print Nozzle Check Pattern in the Head Cleaning dialog box to confirm that the head is clean and to reset the cleaning cycle.

If you still find missing dots after cleaning, try the following solutions.

❏ Select POWER CLEANING from the control panel on the printer. See “POWER

CLEANING” on page 107.

❏ Repeat this procedure four or five times, turn the printer off and leave it alone overnight, and then try head cleaning again.

❏ Replace some of ink cartridges as they may be old or damaged.

If the print quality remains a problem after you have tried these solutions, contact your

dealer. See “Contacting Customer Support” on page 174.

Aligning the print head

If you find misaligned lines or black or white banding on the printed data, you may be able to solve these problems by using the Print Head Alignment utility to align the print head.

To use the Print Head Alignment utility, follow the steps below.

1. Make sure that the printer is on and EPSON special sheet of A4/Letter size or larger paper is loaded in the printer.

2. Click Print Head Alignment.

3. Follow the on-screen instructions to align the print heads.

Starting EPSON LFP Remote Panel

You can optimize your printer using this utility. To start EPSON LFP Remote Panel, see the steps below.

1. Make sure the printer is turned on.

2. Click EPSON LFP Remote Panel.

3. Follow the on-screen instructions. See the EPSON LFP Remote Panel online help for details.

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Making the Speed & Progress settings

You can make settings related to print speed and progress. To make the Speed & Progress settings, click Speed & Progress on the Utility menu. The Speed & Progress dialog box appears.

High Speed Copies

To print multiple copies of your data faster, select High Speed Copies. This speeds up printing by using your hard disk space as a cache when printing multiple copies of your data.

Show Progress Meter

To display the Progress Meter every time you print, select Show Progress Meter. Then, you can monitor the progress of your print job.

Disable EPSON Status Monitor 3

To disable printer status monitoring with EPSON Status Monitor 3, select Disable EPSON

Status Monitor 3.

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Always spool RAW datatype

To enable NT-based clients spool documents to use the RAW format instead of the EMF

(metafile) format, select the Always Spool Raw datatype check box (Windows NT-based applications use the EMF format by default).

Try using this option if documents spooled in the EMF format do not print correctly.

Depending on the data to print, spooling RAW datatype requires fewer resources than

EMF, so some problems (“Insufficient Memory/Disk Space to Print”, “Slow print speed”, etc) can be solved by selecting this option.

Note:

When you spool RAW datatype, the print progress as displayed by the Progress Meter may differ from the actual printing progress.

Page Rendering Mode

Use this function when the print speed is extremely slow or when the print head stops for a few minutes while printing. When this check box is selected, the print speed may improve by rendering as page.

However, the following problems may occur.

❏ Print progress displayed in the Progress Meter window may differ from the actual print progress.

❏ Printing may take a longer time to start.

Coarse Rendering

Use this function if the output length (number of pixels) is limited by the application. Longer print output is made possible by reducing the resolution to restrict the number of pixels to within the application’s limit.

Print as Bitmap

Use this function when the print speed is extremely slow or when the print head stops for a few minutes while printing. Try this option if Always spool RAW datatype and Page

Rendering Mode do not solve the problem.

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Monitoring Preferences

This function lets you specify the monitoring feature of EPSON Status Monitor 3.

To make settings for EPSON Status Monitor 3, follow the steps below.

1. Click Monitoring Preference. The Monitoring Preference dialog box appears.

2. Make the following settings.

Select

Notification

Select Shortcut

Icon

Displays the current error item notification settings. Select the appropriate check boxes to specify the error types for which you wish to receive notification.

Select the Shortcut Icon check box to display a shortcut icon in your

Windows taskbar. Clicking the shortcut icon in the taskbar will open

EPSON Status Monitor 3. Click the icon you prefer as shortcut icon, and you can confirm the icon at the right.

Allows monitoring of a shared printer by other computers.

Allow monitoring of shared printers

3. Click OK.

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Getting Information Through Online Help

Your printer software has extensive online help, which provides instructions on printing, making printer driver settings, and using printer utilities.

To access help from your application, follow the steps below.

1. Click Print or Page Setup on the File menu.

2. Click Printer, Setup, Options, or Properties. Depending on your application, you may need to click a combination of these buttons. You can also access the printer software.

3. You can view a detailed explanation using the following ways.

❏ Click the (?) button on the top right of the printer driver window, and then click the item.

❏ Right-click the item, and then click the Help button.

❏ Click Help on the Main, Paper, Layout, or Utility menu for help related to the item on that menu.

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Checking Printer Status and Managing Print Jobs

Using the Progress Meter

When you send a print job to the printer, the Progress Meter window opens.

The Progress Meter indicates the progress of the current print job and provides printer status information when bi-directional communication between the printer and your computer is established. This meter also displays helpful tips for better printing and error messages.

Note:

The Progress Meter window does not appear when the Show Progress Meter check box is turned

off in the Speed & Progress dialog box. See “Making the Speed & Progress settings” on page 50

for more information.

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EPSON Printing Tips

Tips on getting the most out of your Epson printer driver appear at the bottom of the

Progress Meter window. A new tip appears every 30 seconds. For more details on a displayed tip, click Details.

Error messages

If a problem occurs during printing, an error message appears in the text box at the top of the Progress Meter window. Check the message and solve the problem accordingly.

When the ink runs low or expended, or when the maintenance cartridge becomes full, the

How to button appears in the Progress Meter window. Click How to, and EPSON Status

Monitor will lead you step by step through a procedure to replace the cartridge.

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Using EPSON Status Monitor 3

EPSON Status Monitor 3 displays detailed information on the printer status.

Accessing EPSON Status Monitor 3 from the shortcut icon

To access EPSON Status Monitor 3 from the shortcut icon, double-click the printer-shaped shortcut icon on the Windows taskbar.

Note:

To add a shortcut icon to the taskbar, see “Monitoring Preferences” on page 52.

Accessing EPSON Status Monitor 3 from the printer driver

To access EPSON Status Monitor 3 from the printer driver, follow the steps below.

1. Access the printer driver. See “Accessing the Printer Software” on page 9.

2. Click the Utility tab to open the Utility menu.

3. Click EPSON Status Monitor 3.

Viewing information in EPSON Status Monitor 3

EPSON Status Monitor 3 provides the following information.

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Current Status

EPSON Status Monitor 3 provides you with detailed printer status information, a graphic display of the ink cartridge status and the free space of the maintenance cartridge, and status messages. If the ink runs low or expended, or the maintenance cartridge becomes full, the How to button appears in the EPSON Status Monitor 3 window. Click How to to display instructions on how to replace the cartridge.

Information button

When you click this button, the Cartridge Information dialog box appears. It contains the cartridge information such as the manufacturer, ink type, cartridge code, and production data of each cartridge.

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Increasing the Print Speed

General tips

Printing color data using higher print quality settings takes longer than printing black-and-white data using standard print quality, as the volume of high quality color data is much greater. For this reason, it is important to be selective in your use of color and print quality settings if you also require a faster print speed.

However, even if your data requires the highest print quality and extensive use of color, it may still be possible to optimize the print speed by adjusting other printing conditions.

The following table shows the factors that inversely affect print speed and print quality.

Print quality

Print speed

Advanced menu settings

Data characteristics

Print Quality

High Speed

Image Size

Resolution

Higher

Slower

Lower

Faster

SuperFine - 1440dpi Normal - 360dpi

Off On

Large

High

Small

Low

The following table shows the factors related to print speed only.

Print speed

Advanced menu settings

Data characteristics

Hardware resources

Software status

Color

Faster

Black

Flip Horizontal Off

Variety of colors

Grayscale

System speed Fast

HDD free space

Large

Large Memory free space

Running applications

One

Virtual memory

Not in use

Slower

Color

On

Full color

Slow

Small

Small

Many

In use

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Using Speed & Progress

You can make certain print speed settings in the Speed & Progress dialog box. To access

this dialog box, click Speed & Progress on the Utility menu. For details, see “Making the

Speed & Progress settings” on page 50.

Sharing Your Printer

This section describes how to share your printer so that other computers on a network can use it.

The computer on a network can share the printer that is directly connected to one of them.

The computer that is directly connected to the printer is the printer server, and the other computers are the clients which need permission to share the printer with the printer server. The clients share the printer via the printer server.

Note:

To connect your printer directly to a network without setting it up as a shared printer, consult your network administrator.

For Windows XP x64 and XP

Setting up your printer as a shared printer

To share a printer that is connected directly to your computer with others on a network, follow the steps below.

1. Click Start, and then click Printers and Faxes.

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2. Right-click your printer icon, and click Sharing. If the following menu appears, click

Network Setup Wizard or If you understand the security risks but want to share

printers without running the wizard, click here, and follow the on-screen instruction.

3. Select Share this printer, and type the name in the Share name box.

4. Click OK.

Note:

Do not choose any drivers from the Additional Drivers list.

Accessing the shared printer

To access the shared printer from another computer on a network, follow the steps below.

Note:

Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.

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1. Install the printer driver to the client computer from the software CD-ROM.

2. Click Start, and then click Printers and Faxes. Right-click your printer’s icon, and open the Properties for your printer.

3. Click the Ports tab, and click Add Port.

4. Select Local Port, then click New Port.

5. In the text box, type the following information:

\\name of computer that is connected to the printer\name of the shared printer

Then click OK.

6. Close the Printer Ports dialog box to return to the Ports menu.

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7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the Properties.

For Windows 2000

Setting up your printer as a shared printer

To share a printer that is connected directly to your computer with others on a network, follow the steps below.

1. Click Start, point to Settings, and then click Printers.

2. Select your printer, then click Sharing on the File menu.

3. Select Shared as, and enter the name in the Share Name text box.

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4. Click OK.

Note:

Do not choose any drivers from the Additional Drivers list.

Accessing the shared printer

To access the shared printer from another computer on a network, follow the steps below.

Note:

Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer.

1. Install the printer driver to the client computer from the software CD-ROM.

2. Open the Printer folder from the Control Panel, right-click your printer’s icon, and open the Properties for your printer.

3. Click the Ports tab, and click Add Port.

4. Select Local Port, and click New Port.

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5. In the text box, type the following information:

\\name of computer that is connected to the printer\name of the shared printer

Then click OK.

6. When you enter the information, the Cancel button on the Printer Ports dialog box changes to the Close button. Click Close to return to the Ports menu.

7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver.

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Updating and Uninstalling the Printer Software

This section describes how to upgrade your Windows operating system, update the printer software in Windows XP x64, XP, or 2000, and uninstall the printer driver from your computer.

Updating the driver in Windows XP x64, XP, or 2000

When you update the printer driver in Windows XP x64, XP, or 2000, you must uninstall the previous printer driver before you install the new driver. Installing over the existing printer

driver results in a failure to update. To uninstall the printer driver, see “Uninstalling the printer driver” on page 65.

Uninstalling the printer driver

To uninstall the printer driver, follow the steps below.

Windows XP x64 and XP

1. Click Start, click Control Panel, and then click Add or Remove Programs.

2. Select EPSON Printer Software to uninstall the printer driver from the software list.

3. Click the Change/Remove button.

4. Select the EPSON Stylus Pro 3800 icon.

5. Follow the on-screen instructions to complete uninstallation.

Windows 2000

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click the Add/Remove Programs icon.

3. Select EPSON Printer Software to uninstall the printer driver from the software list.

4. Click the Change/Remove button.

5. Select the EPSON Stylus Pro 3800 icon.

6. Follow the on-screen instructions to complete uninstallation.

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Chapter 2

Printing with Mac OS X

Printer Software Introduction

The printer software which comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top operating condition.

The printer software includes the following dialogs.

Dialog

Page Setup

Print

Settings and Utilities

Page Attributes setting:

Format for, Paper Size, Orientation, Scale

Custom Paper Size setting:

Paper Size, Printer Margins

Summary setting:

Summary of current settings

Common in all options:

Printer, Presets

Copies & Pages option:

Copies, Collated, Pages

Layout option:

Pages Per Sheet, Layout Direction, Border

Output Options option:

Save as File, Format

Scheduler option:

Print Document (time), Priority

Paper Handling option:

Page Order, Print (pages), Destination Paper Size

ColorSync option:

Color Conversion, Quartz Filter

Cover Page option:

Print Cover Page, Cover Page Type, Billing Info

Print Settings option:

Page Setup, Media Type, Color, Mode

Printer Color Management option:

Color Management

Paper Configuration option:

Color Density, Drying Time per Print Head Pass, Paper Feed Adjustment,

Paper Thickness, Platen Gap

Expansion option:

Amount of enlargement slider

Summary option:

Summary of current settings

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Utility EPSON Status Monitor, Nozzle Check, Head Cleaning, Print Head

Alignment, EPSON LFP Remote Panel, Print Assistant

Accessing the Printer Software

To access the printer software installed in your computer, follow the steps below.

Accessing the Page Setup dialog

To access the Page Setup dialog, click Page Setup on the File menu of your application.

Accessing the Print dialog

To access the Print dialog, click Print on the File menu of your application.

Accessing the Utility dialog

To access the Utility dialog, double-click the EPSON Printer Utility2 icon in the

Applications folder in Macintosh HD (default setting).

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Page Setup Dialog Settings

You can make the appropriate Settings, Format for, Paper Size, Orientation, and Scale settings for printing.

Note:

The Page Setup dialog is a standard feature of Mac OS X. See your operating system’s documentation for details.

Settings

You can select Page Attributes, Custom Paper Size, or Summary.

Page Attributes

Displays the page setup settings.

Custom Paper Size

Displays the paper size settings. You can set a custom paper size.

Summary

Displays the list of current setting items.

Format for

Select a desired printer.

Note:

Always match the Format for setting in the Page Setup dialog with the Printer setting in the Print dialog; otherwise, the data may not be printed correctly.

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Paper Size

Select a paper size and a print area that you want to use.

The print area is listed when you click the arrow mark next to the Paper Size you have selected.

The following table lists the print areas you can select.

Printer

Sheet Feeder

Manual-Rear

Manual-Front

Sheet Feeder - Borderless

(Auto Expand)

Sheet Feeder - Borderless

(Retain Size)

Manual-Rear - Borderless

(Auto Expand)

Manual-Rear - Borderless

(Retain Size)

Description

Prints on cut-sheet paper with 3-mm margins in four directions.

Prints on cut-sheet paper with 3-mm margins in four directions; paper is fed through the rear manual feed slot.

Prints on cut-sheet paper with 3-mm left and right margins and 20-mm top and bottom margins; paper is fed through the front manual feed slot.

Prints data enlarged on cut-sheet paper without margins in four directions.

Prints data on cut-sheet paper without margins in four directions, while retaining the ratio of the original size.

Prints data enlarged on cut-sheet paper without margins in four directions; paper is fed through the rear manual feed slot.

Prints data on cut-sheet paper without margins in four directions, while retaining the ratio of the original size; paper is fed through the rear manual feed slot.

Orientation

Select a printing orientation.

Scale

Input a scale to reduce or enlarge the size of your data.

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Print Dialog Settings

You can make the appropriate Printer and Presets settings use for printing.

Note:

The Print dialog is the standard feature of Mac OS X. See your operating system’s documentation for details.

Printer

Select a printer you want to use.

Note:

Always match the Format for setting in the Page Setup dialog with the Printer setting in the Print dialog; otherwise, data may not be printed correctly.

Presets

You can select Standard or Save As.

Standard

Prints with the current settings.

Save as

Prints with the custom saved settings.

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Copies & Pages

You can make the appropriate Copies, Collated, Pages settings that you want to use for printing.

Copies

To make the Copies setting, enter the number of copies that you want to print in the Copies text box.

Collated

To make print order setting, select Collated to print one complete document set at a time when printing multiple copies.

Pages

To make the Pages setting, select either All or From and to. If you select From and to, enter the first page of the appropriate range of pages in the From text box and the last page in the to text box.

Layout

You can make the appropriate Pages per Sheet, Layout Direction, and Border settings that you want to use for printing.

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Note:

Layout is the standard feature of Mac OS X. See your operating system’s documentation for details.

Pages per Sheet

You can print multiple pages of your data on a single piece of paper. You can select from

1, 2, 4, 6, 9, or 16.

Layout Direction

You can specify the order in which the pages will be printed on the sheet of paper.

Border

You can print a border around the pages printed on each sheet. You can select from None,

Single hairline, Single thin line, Double hairline, or Double thin line.

Output Options

You can print your data as a file if you click the Save as File check box, and select its format from the Format pull-down menu.

If you want to print your data on paper, clear the Save as File check box.

Note:

Output Options is the standard feature of Mac OS X. See your operating system’s documentation for details.

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Scheduler

You can make the appropriate Print Document (time) and Priority settings that you want to use for printing.

Note:

Scheduler is the standard feature of Mac OS X. See your operating system’s documentation for details.

Paper Handling

You can make the appropriate Page Order, Print (pages), and Destination Paper Size settings that you want to use for printing.

Note:

Paper Handling is the standard feature of Mac OS X. See your operating system’s documentation for details.

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ColorSync

You can make the appropriate Color Conversion and Quartz Filter settings that you want to use for printing.

Note:

ColorSync is the standard feature of Mac OS X. See your operating system’s documentation for details.

Cover Page

You can make the appropriate Print Cover Page, Cover Page Type, and Billing Info settings that you want to use for printing.

Note:

Cover Page is the standard feature of Mac OS X. See your operating system’s documentation for details.

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Print Settings

You can make the Page Setup, Media Type, Color, and Mode settings.

Page Setup

Shows the print area that has been chosen from the Paper Size list in the Page Setup dialog. Select the print area chosen from the Paper Size list in the Page Setup dialog.

If you have selected custom paper, the paper source pull-down menu appears. Select

Sheet Feeder if you are using the Auto Sheet Feeder. Select Manual-Front or

Manual-Rear if you are using the front or rear manual feed slot.

Media Type

The Media Type setting determines what other settings are available; therefore, always make this setting first.

From Media Type, select a media that matches the paper loaded in the printer. Find your paper in the list, and then select a corresponding Media Type setting. For some kinds of paper, several Media Type settings are available for selection.

Note:

The black ink automatically changes depending on the media type you choose.

The availability of special media varies by country.

When you are using paper other than Epson special media, see “Notes on Epson Special

Media and Other Media” on page 119.

For the latest information on media available in your area, refer to the Epson customer Web

site. See “Contacting Customer Support” on page 174.

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Media Type setting list

Media Type Setting

Premium Luster Photo Paper

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Proofing Paper Semimatte

Color

Plain Paper - Photo Black

Enhanced Matte Paper

Archival Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper - Radiant White

Photo Quality Ink Jet Paper

Singleweight Matte Paper

Plain Paper - Matte Black

Singleweight Matte Paper (line drawing)

Epson Special Media Name/Description

Premium Luster Photo Paper

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

EPSON Proofing Paper Semimatte

(Commercial)

-

Enhanced Matte Paper

Archival Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper - Radiant White

Photo Quality Ink Jet Paper

Singleweight Matte Paper

-

Singleweight Matte Paper

Make the Color setting. Select Color to print color or monochrome photos, or Black to print a draft or black text only. If you want to print advanced monochrome photos, select

Advanced B&W Photo.

Note:

When printing on any media, we recommend Color even if the data to print is black.

Mode

You can select the Automatic, Custom, or Advanced Settings.

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Automatic

Automatic is the quickest and easiest way to start printing. When Automatic is selected, the printer driver takes care of all detailed settings based on the current Media Type and

Color settings.

Quality and Speed slider

Depending on the media you choose in the Media Type setting while Color or Black is selected as the Color setting and Automatic as the Mode setting, a Quality or Speed slider appears in the Mode box. Select Quality when print quality is more important than print speed. Select Speed when print speed is more important than print quality.

Color Control mode

When Color is selected as the Color setting and Automatic as the Mode setting, the Color

Control pull-down menu appears.

You can select from the following settings.

EPSON Vivid

Select this setting to produce vivid blue and green tones in printouts.

Note:

Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this function is selected.

Charts and

Graphs

EPSON

Standard

(sRGB)

Adobe RGB

Intensifies the colors and lightens the midtones and highlights of an image.

Use this setting for presentation graphics, such as charts and graphs.

Increases the contrast in images. Use this setting for color photographs.

Matches image color to Adobe RGB.

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Custom

Custom lets you make a wide range of changes with a single click of the mouse. In the

Custom Settings pull-down menu, you will find ready-made settings provided by Epson.

The Custom Settings pull-down menu includes the following ready-made settings.

Note:

These ready-made settings may be dimmed, depending on the Media Type and Color settings.

Advanced

Photo 2880

ColorSync

Good for printing scanned photos and digitally captured images in high quality. Helps prevent misprinting of ink dots that may occur due to movement of the print heads and paper.

Automatically adjusts printout colors to match colors on your screen.

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Advanced Settings

Advanced Setting gives you complete control over your printing environment. Use these settings to experiment with new printing ideas, or to fine-tune a range of print settings to meet your individual needs. Once you are satisfied with your new settings, you can give them a name and add them to the Custom Settings list.

Print Quality

High Speed

Flip Horizontal

Finest Detail

Color Toning

Select the print quality that you want to use for printing.

Activates bidirectional printing so your printer prints in both left-to-right and right-to-left directions. This setting speeds up printing, but decreases the print quality.

Prints your data as it would appear in a mirror. Text and graphics appear reversed.

Depending on the Print Quality setting you select, you can turn on Finest

Detail to print text, solid graphics, and line art with very sharp edges.

When you select Advanced B&W Photo as the Color, the Color Toning pull-down menu appears.

Neutral:

This setting provides standard image correction for most photos. Try this first.

Cool:

This setting gives a cool tone to your photos.

Warm:

This setting gives a warm tone to your photos.

Sepia:

This setting applies a sepia tone to your photos.

Fine Adjustment:

This setting appears when you change the Tone, adjust the settings using the slide bars or the color circle, or select the Highlight Point Shift check box.

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Printer Color Management

This option gives you control over the color matching and adjustment methods provided by the printer driver.

Use these settings to experiment with new printing ideas or to fine-tune a range of printer settings to meet your individual needs. Once you are satisfied with your new settings, you can add them to the Custom Setting list in the Print dialog.

Color Controls

Select this setting to use the color matching and adjustment methods provided with the printer. Click the triangle next to the Advanced Settings to see details.

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Mode

EPSON Vivid

Charts and

Graphs

Select this setting to enrich the blue and green tones in printouts.

Note:

Because this setting reproduces blue and green tones that cannot be displayed by your monitor, your printouts may differ from the screen images when this function is selected.

Intensifies the colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics, such as charts and graphs.

Increases the contrast in images. Use this setting for color photographs.

EPSON

Standard (sRGB)

Adobe RGB Matches image color to Adobe RGB.

Gamma

Controls image contrast by modifying the midtones and mid-level grays.

Advanced Settings

The color enhancement sliders adjust the indicated options in a range of -25% to +25%.

Drag the slider to the right or left with your mouse to adjust the settings. You can also type a value from -25% to +25% in the boxes next to the sliders.

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Color Controls (for Advanced B&W Photo)

When Advanced B&W Photo is selected as the Color, the following screen appears. You can adjust the advanced monochrome settings. For the details of additional settings, see the online help.

ColorSync

This setting automatically adjusts printout colors to match colors on your screen. Select

this setting when printing scanned photographs or computer graphics. See “Color

Management” on page 163 for detailed information on color management.

Note:

Be aware that the ambient light and the age, quality, and settings of the monitor can affect the quality of your color matching.

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Off (No Color Adjustment)

This setting is generally not recommended, because it does not allow the printer driver to enhance or adjust the color in any way. Only use this setting when you create a new color

profile or if the other Mode settings do not produce satisfactory results. See “Color

Management” on page 163 for detailed information on color management.

Paper Configuration

The following settings in Paper Configuration let you make the detailed paper settings. If you are using non-Epson special media, make these settings as needed.

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Mode

Color Density

Drying Time per Print Head

Pass

Paper Feed

Adjustment

Paper

Thickness

Description

Adjusts the strength of Color Density. Use a value in the range of -50% to

+50%. Drag the slider with your mouse to the right direction (+) to deepen the color of your printout or left direction (-) to lighten its color. You can also type a number (-50 to +50) in the box next to the slider.

Use this function when you print on paper other than Epson special media.

Set the scroll bar to the 0 position when you print on Epson special media.

Note:

Deepening of the color of printout may not be possible, depending on the printing mode.

Adds a waiting time when the print head reaches the end of every pass.

Set this value using the slider or text box. To improve the print quality by using slow ink absorption on the media, set a higher value.

The drying time per print head pass can be set from 0 to 5 seconds, in

0.1 second increments.

Note:

If you use this feature, the printing time will be longer.

Controls the paper feeding value, in 0.01% increments. If the paper feeding value is too large, white horizontal micro banding may appear. If the paper feeding value is too small, dark horizontal micro banding may appear.

This value automatically appears according to the media for the Media

Type setting. If you use non-Epson media, modify this value for your media is recommended. Refer to the paper specifications, or print “Thickness

Pattern” to find out the paper thickness.

Platen Gap Platen Gap is the height from the media loaded in the printer to the print head. By adjusting this parameter, you may produce better print quality.

This is set automatically according to the Paper Thickness setting specified.

Note:

Setting Platen Gap to Narrow may produce better print quality, but make sure the media does not wrinkle or touch the print head; otherwise, printed data or the print head surface may be damaged. Use Wider or

Wide in such case.

Default button Click this button to return the settings to their factory default values.

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Expansion

You can print your data without margins on paper. This menu is available when you select the paper size with Sheet Feeder - Borderless (Auto Expand) or Manual-Rear -

Borderless (Auto Expand) as the Paper Size in the Page Setup dialog.

Amount of

Enlargement

Using the slider, you can control the amount of the image that extends beyond the edges of paper during borderless printing.

For most print jobs, Max is recommended to eliminate margins on all sides of paper.

Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of paper.

Summary

You can confirm the current settings in the Print dialog.

Note:

The Summary option is a standard feature of Mac OS X.

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Saving your settings in the Print dialog

To save your settings in the Print dialog, follow the steps below.

1. Select Save as from the Presets.

2. Enter the name of the custom setting in the Save Preset As.

3. Make sure that the name you entered in step 2 is saved in the Presets pull-down menu.

Using your saved settings in the Print dialog

To use your saved settings, select the name of your custom setting from the Presets pull-down menu.

If you change the Media Type or Color settings while your customized setting is selected in the Saved Settings list, your saved setting is not affected by the change. To return to your saved setting, simply reselect it in the list.

Preview

You can see how your data will look before actually printing it.

Note:

Preview is a standard feature of Mac OS X.

To preview your data, follow the steps below.

1. Make your printer driver settings.

2. Click Preview in the Print dialog. The Preview dialog appears and displays a preview of your data.

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Performing Borderless Printing

When selecting the paper size with Sheet Feeder - Borderless (Auto Expand), Sheet

Feeder - Borderless (Retain Size), Manual-Rear - Borderless (Auto Expand), or

Manual- Rear - Borderless (Retain Size) as the Paper Size in the Page Setup dialog,

Epson recommends the following media conditions.

Accommodate media width:

❏ Letter (8.5 × 11 in)

❏ US B (11 × 17 in)

❏ US C (17 × 22 in)

❏ A4 (210 × 297 mm)

❏ A3 (297 × 420 mm)

❏ Super A3 (329 × 483 mm)

❏ A2 (420 × 594 mm)

❏ 89 × 127 mm (3.5 × 5 in)

❏ 102 × 152 mm (4 × 6 in)

❏ 127 × 178 mm (5 × 7 in)

❏ 16:9 wide size (102 × 181 mm)

❏ 203 × 254 mm (8 × 10 in)

❏ 254 × 305 mm (10 × 12 in)

❏ 279 × 356 mm (11 × 14 in)

❏ 406 × 508 mm (16 × 20 in)

Note:

If your application has margin settings, make sure they are set to zero before printing.

The ink may contaminate the platen of the printer. In this case, wipe the ink away using a cloth.

Printing with this feature takes longer time than normal printing.

Smear may result in the top and bottom areas depending on the media.

Borderless printing is not supported when the PAPER SIZE CHECK setting is off. Make sure

that ON is selected for PAPER SIZE CHECK on the printer’ s control panel.

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To perform borderless printing, follow the steps below.

Note:

Always match the Format for setting in the Page Setup dialog with the Printer setting in the Print dialog; otherwise, data may not be printed correctly.

1. Select the paper size with Sheet Feeder - Borderless (Auto Expand), Sheet Feeder

- Borderless (Retain Size), Manual-Rear - Borderless (Auto Expand), or

Manual-Rear - Borderless (Retain Size) as the Paper Size in the Page Setup dialog.

2. Click OK.

3. Start printing your data from your application.

Canceling Printing

To cancel printing, follow the steps below.

1. Open the Print Center (for Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3 or later).

2. Turn off the printer.

3. In the Document Name list, select the data which is printing and click the Delete button to cancel printing.

Printer Utility Dialog

Accessing the EPSON Printer Utility2

To access the EPSON Printer Utility2, follow the steps below.

1. Double-click Macintosh HD (default setting).

2. Double-click the Applications folder.

3. Double-click the EPSON Printer Utility2 icon.

Mac OS X 10.2 or later users can also access the EPSON Printer Utility2 dialog in the following way.

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1. Double-click Macintosh HD (default setting).

2. Double-click the Applications folder.

3. Double-click the Utilities folder.

4. Double-click the Print Center icon (for Mac OS X 10.2.x) or Printer Setup Utility (for

Mac OS X 10.3 or later).

5. Select the printer you want to use to access its EPSON Printer Utility2.

6. Click the Configure button (for Mac OS X 10.2.x) or the Utility button (for Mac OS X

10.3 or later) in the Printer List dialog.

Using the Printer Utilities

The EPSON printer utilities let you check the current printer status and perform printer maintenance from your computer. You can also access the User’s Guide, the paper information, and the Technical Support Web Site by clicking the Print Assistant button.

Note:

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities if your printer is

connected to your computer through a network.

Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities while printing is

in progress; otherwise, your printout may be marred.

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EPSON StatusMonitor

This utility provides you with printer status information, such as the ink cartridge status.

Nozzle Check

This utility checks the print head nozzles for clogging. Check the nozzles when you notice the print quality has declined and after cleaning to confirm that the print head nozzles have

been cleared. See “Checking the print head nozzles” on page 91.

If you click Auto in the Nozzle Check dialog, or select AUTO for NOZZLE CHECK from the control panel on the printer, this utility not only checks the clogging nozzles, but also performs head cleaning automatically.

Head Cleaning

This utility cleans the print head. You may need to clean the print head if you notice the

print quality has declined. Use this utility to perform head cleaning. See “Cleaning the print head” on page 92.

Print Head Alignment

This utility can be used to improve the print quality of your printed data. The alignment of the print head may need to be adjusted if vertical lines appear out of alignment or if white or black banding noise appear in your printed data. Use this utility to realign the print head.

See “Aligning the print head” on page 93.

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EPSON LFP Remote Panel

This utility lets you optimize your printer. See “Starting EPSON LFP Remote Panel” on page 93.

Print Assistant

You can also access the User’s Guide, the media information, and Technical Support Web

Site by clicking the Print Assistant button. See “Using the Print Assistant function” on page 93.

Checking the print head nozzles

If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to identify the problem by checking the print head nozzles by using the

Nozzle Check utility.

To use the Nozzle Check utility, follow the steps below.

Note:

Do not start the Nozzle Check utility while printing is in progress; otherwise, your printout may be marred.

1. Make sure that several sheets of A4/Letter size or larger paper are loaded in the printer.

2. Click Nozzle Check.

3. Click Print if you want to visually check to see if any print head nozzles are clogged.

Click Auto if you want to perform an automatic nozzle check, and if the nozzle check indicates it is necessary, perform an automatic head cleaning.

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4. Follow the on-screen instructions to print a nozzle check pattern.

5. If you find missing dots, clean the print head nozzles, referring “Cleaning the print head” on page 92.

Cleaning the print head

If you find that the printed data is unexpectedly faint or dots in the printed data are missing, you may be able to solve these problems by using the Head Cleaning utility to clean the print head, which ensures that the nozzles are delivering ink properly.

To use the Head Cleaning utility, follow the steps below.

Note:

Do not start the Head Cleaning utility while printing is in progress; otherwise, your printout may

be marred.

To save ink, use the Nozzle Check utility first to confirm that the print head needs to be cleaned.

This is because the cleaning process consumes some ink.

When the ink status light is flashing or on, you cannot clean the print head. Replace the

appropriate ink cartridge first. See “Replacing Ink Cartridges” on page 133.

1. Make sure the printer is turned on and the ink status light is off.

2. Click Head Cleaning.

3. Follow the on-screen instructions.

4. Click Confirmation in the Head Cleaning dialog to confirm that the head is cleaned and to reset the cleaning cycle.

If you still find missing dots after cleaning, try these solutions.

❏ Select POWER CLEANING from the control panel on the printer. See “POWER

CLEANING” on page 107.

❏ Repeat this procedure four or five times, turn the printer off and leave it alone overnight, and then try head cleaning again.

❏ Replace some of ink cartridges as they may be old or damaged.

If the print quality remains a problem after you have tried these solutions, contact your

dealer. See “Contacting Customer Support” on page 174.

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Aligning the print head

If you find misaligned lines or black or white banding on the printed data, you may be able to solve these problems by using the Print Head Alignment utility to align the print head.

To use the Print Head Alignment utility, follow the steps below.

1. Make sure that the printer is on and EPSON special sheet of A4/Letter size or larger paper is loaded in the printer.

2. Click Print Head Alignment.

3. Follow the on-screen instructions to align the print heads.

Starting EPSON LFP Remote Panel

You can optimize your printer by using this utility. To start EPSON LFP Remote Panel, see the steps below.

1. Make sure the printer is turned on.

2. Click EPSON LFP Remote Panel.

3. See the EPSON LFP Remote Panel online help for details.

Using the Print Assistant function

You can access the following information by clicking the Print Assistant button:

User’s Guide (Troubleshooting page)

❏ Color Management

❏ Paper information that is most suitable for the printing

❏ Technical Support Web Site

❏ Contacting Customer Support

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Getting Information Through Online Help

Your printer software has extensive online help, which provides you with instructions on printing, making printer driver settings, and using the printer utilities.

To access the online help, follow the steps below.

1. Click Print on the File menu of your application.

2. Select the dialog which you want to see its online help.

3. Click the Help button.

Uninstalling the Printer Software

To uninstall the printer driver, follow the steps below.

1. Turn on your computer and insert the printer software CD-ROM into the CD-ROM drive.

The Epson printer software disk opens automatically.

2. Open the Mac OS X Software folder.

3. Double-click the Printer Driver folder.

4. Double-click the EPSON_IJ_Printer icon.

5. If the Authenticate dialog appears, enter the password or phrase and then click OK.

6. Click Continue.

7. Select Uninstall from the pull-down menu at the top left, and click the Uninstall button at the bottom right.

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Chapter 3

The Control Panel

Buttons, Lights, and Messages

The control panel of the printer consists of 7 buttons, 3 lights, and a liquid crystal display

(LCD).

Buttons

This section describes the functions of the buttons on the control panel.

Button

1 Power button P

Description

Turns the printer on or off.

2 Cancel/Reset button + Release the ink cover lock when an ink error has occurred.

Clears print data in the printer memory if pressed and held for 3 seconds.

The printer returns to the READY status when this button is pressed in Menu mode.

3 Back/Left button l

4 Ink Cover Open/Up button u

5 Paper Feed/Down button d

Returns to the previous level when pressed in Menu mode.

Release the ink cover lock if pressed and held for 3 seconds.

Changes the parameter in the reverse order when selecting a desired parameter in Menu mode.

Feeds the paper in forward direction.

When the paper is set, Auto Sheet Feeder and Manual-Front loads the paper to the printing position automatically, and

Manual-Rear back feeds the paper.

Loads a sheet from the paper source to the printing position automatically.

Changes the parameters in forward order when selecting a desired parameter in Menu mode.

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6 Menu/Right button r

7 Enter button

Enters Menu mode when pressed in the READY state. When pressed in Menu mode, a desired menu can be selected.

Enters PRINTER STATUS menu if pressed during printing.

Cleans the print head if pressed and held for 3 seconds.

Sets the selected parameter in the selected item in Menu mode.

Executes the item if the selected item is for execution only.

Lights

This section describes the functions of the lights on the control panel.

The lights let you know the status of the printer and the type of an error when it occurs.

Light

8 Power light (green)

9 Paper status light (red)

10 Ink status light (red)

Description

On:

The printer is in the READY status.

Flashing:

The printer is printing.

The printer is cleaning the print head.

The printer is drying ink on the printed paper.

Off:

The printer is off.

On:

No paper is loaded in the paper source.

The loaded paper is too thick for head cleaning.

Flashing:

Paper is jammed.

Paper is not loaded straight.

Paper is not detected.

Cut sheet is not ejected correctly.

On:

The installed ink cartridge is expended.

The installed ink cartridges cannot be used with this printer.

The maintenance cartridge is full.

Flashing:

The installed ink cartridge is nearly expended.

The maintenance cartridge is nearly full.

Note:

When a service call error occurs, all the lights are flashing.

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Combination of buttons

This section describes the functions available when several buttons are pressed at the same time.

Buttons

1. Power button P

2. Cancel/Reset button +

Function

If the printer is turned on while you are pressing and holding the Cancel/Reset + button, the printer enters Maintenance mode.

Messages

This section describes the meaning of messages displayed on the LCD panel.

The messages are either status messages or error messages. For error messages, see

“An error has occurred” on page 146.

Message

READY

PRINTING

INK DRYING

PLEASE WAIT

CHARGING INK

RESETTING

UPDATING FIRMWARE

FIRMWARE UPDATE

COMPLETE

CLEANING

BLACK INK CHANGING

RELEASING THE INK COVER

LOCK

Description

The printer is ready to print data.

The printer is processing data.

The printer is drying ink.

Wait until READY appears.

The printer is charging the ink delivery system.

The printer is being reset.

The printer is updating the FirmWare.

The printer has completed update of the FirmWare.

The printer is cleaning the ink tubes.

The printer is changing the black ink, either Photo Black to

Matte Black or Matte Black to Photo Black.

The printer is releasing the ink cover lock.

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Icons

This section describes the meaning of icons displayed on the LCD panel.

Paper type icon

Icons Description

Sheet

Platen Gap icon

Icons

Ink cartridge status icon

Displays the ink cartridge status.

Description

Widest

Wider

Wide

Narrow

Icons Description

Ink cartridge status, 100 - 1%

Ink expended

Cartridge error or no cartridge

Note:

The ink icon with the abbreviation of the ink color flashes when the ink gets low.

The ink icon with the abbreviation of the ink color stays on when the ink is expended.

The Photo Black or Matte Black that is not selected appears as the dotted icon.

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Remaining maintenance cartridge icon

Displays the free capacity of the maintenance cartridge.

Icons Description

Free capacity of the maintenance cartridge, 100 - 1%

Maintenance cartridge full

Maintenance cartridge error or no maintenance cartridge

Note:

The maintenance cartridge icon flashes when the maintenance cartridge gets nearly full.

Menu Settings

When to use Menu mode

The Menu mode enables you to make printer settings similar to those you would normally make in the driver or software, as well as other additional settings — directly through the control panel.

Note:

Some applications may send commands to the printer that override the Menu settings. If you

are not getting the results you expect, check your application’s settings.

To see the current Menu settings, print a status sheet.

Menu list

Menu

“PRINTER SETUP” on page 103

Item

“PLATEN GAP” on page 103

“PAPER SIZE CHECK” on page 103

“INITIALIZE SETTINGS” on page 104

Parameter

NARROW, STANDARD, WIDE, WIDER,

WIDEST

ON, OFF

EXECUTE

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“TEST PRINT” on page

104

“PRINTER STATUS” on page 105

“NOZZLE CHECK” on page 104

“STATUS SHEET” on page 104

“NETWORK STATUS

SHEET” on page 104

“JOB INFORMATION” on page 104

“CUSTOM PAPER” on page 104

“VERSION” on page

105

“PRINTABLE PAGES” on page 105

MANUAL, AUTO

PRINT

PRINT

PRINT

PRINT xxxxxx-xx xx ICBS

“INK LEVEL” on page

105

MATTE BLACK nnnnnnn PAGES

PHOTO BLACK nnnnnnn PAGES

LIGHT BLACK nnnnnnn PAGES

LIGHT LIGHT BLACK nnnnnnn PAGES

CYAN nnnnnnn PAGES

MAGENTA nnnnnnn PAGES

LIGHT CYAN nnnnnnn PAGES

LIGHT MAGENTA nnnnnnn PAGES

YELLOW nnnnnnn PAGES

MATTE BLACK nn%

PHOTO BLACK nn%

LIGHT BLACK nn%

LIGHT LIGHT BLACK nn%

CYAN nn%

MAGENTA nn%

LIGHT CYAN nn%

LIGHT MAGENTA nn%

YELLOW nn%

MAINTENANCE TANK nn%

“MAINTENANCE TANK” on page 105

“USAGE COUNT” on page 105

“CLEAR USAGE

COUNT” on page 105

INK xxxxx.xml

EXECUTE

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“CUSTOM PAPER” on page 106

“MAINTENANCE” on page 107

“HEAD ALIGNMENT” on page 108

“JOB HISTORY” on page 105

“TOTAL PRINTS” on page 105

“PAPER NUMBER” on page 106

“PAPER TYPE” on page

106

No. 0-No. 9 nnnnnn PAGES

STANDARD, PAPER NO.1-10

MATTE THICK, MATTE THIN, PHOTO

PLAIN, FINE ART PAPER, REMOTE PANEL

PAPER

NARROW, STANDARD, WIDE, WIDER

“PLATEN GAP” on page 106

“THICKNESS PATTERN” on page 106

“THICKNESS NUMBER” on page 107

“PAPER FEED ADJUST

A” on page 107

“PAPER FEED ADJUST

B” on page 107

“DRYING TIME” on page 107

“BLACK INK CHANGE” on page 107

“POWER CLEANING” on page 107

“CLOCK SETTING” on page 107

“CONTRAST

ADJUSTMENT” on page 107

“AUTO” on page 108

PRINT

1 - 15

-0.70% - 0.70%

-0.70% - 0.70%

0.0 SEC- 10.0 SEC

EXECUTE

EXECUTE

YY/MM/DD HH:MM

MM/DD/YY HH:MM

-20 - 0 - +20

“MANUAL” on page

108

PREM. GLOSSY/LUSTER

PQ INK JET PAPER

ENHANCED MATTE PAPER

0.1 - 0.5 mm

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“NETWORK SETUP” on page 108

“NETWORK SETUP” on page 108

“IP ADDRESS SETTING” on page 108

“IP, SM, DG SETTING” on page 108

DISABLE, ENABLE

AUTO, PANEL, PING

“APPLE TALK” on page

109

“MS NETWORK” on page 109

“BONJOUR” on page

109

“INIT NETWORK

SETTING” on page 109

IP ADDRESS

000.000.000.000 - 192.168.192.168 -

255.255.255.255

SUBNET MASK

000.000.000.000 - 255.255.255.000 -

255.255.255.255

DEFAULT GATEWAY

000.000.000.000 - 255.255.255.255

ON, OFF

ON, OFF

ON, OFF

EXECUTE

Basic Menu setting procedure

This section describes how to enter Menu mode and make settings with the buttons on the control panel.

Note:

Press the Cancel/Reset + button whenever you want to exit Menu mode and return to the

READY

status.

Press the Back/Left l button to return to the previous step.

1. Enter Menu mode

Make sure that READY appears on the LCD panel, and then press the Menu/Right r button. The first menu appears on the LCD panel.

2. Select a menu

Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a desired menu.

3. Set the menu

Press the Menu/Right r button to set the selected menu. The first item appears on the

LCD panel.

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4. Select an item

Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a desired item.

5. Set the item

Press the Menu/Right r button to enter the selected item. The first parameter appears on the LCD panel.

6. Select a parameter

Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a parameter for the item.

7. Set the parameter

Press the Enter button to store the selected parameter. If the parameter is for execution only, press the Enter button to execute the function for the item.

After execution, the printer exits Menu mode and returns to the READY status.

8. Exit Menu mode

Press the Cancel/Reset + button. The printer returns to the READY status.

Details of Menu mode

PRINTER SETUP

This menu contains the following items.

PLATEN GAP

You can adjust the distance between the print head and paper. Normally, leave this set to

STANDARD

. If you find that printed images are smeared, select WIDE or WIDER. Select NARROW for printing on thin paper, or WIDEST for printing on thick paper.

PAPER SIZE CHECK

When you select ON, the printer stops printing if the width of paper loaded in the printer does not match the data width. When you select OFF, the printer continues to print even if the paper width does not match the data width, and the printer may print beyond the paper.

Note:

When you load the paper using the manual feed slot, select ON.

When you perform borderless printing, select ON.

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INITIALIZE SETTINGS

You can return all setting values you have made in the PRINTER SETUP to their factory set value.

TEST PRINT

This menu contains the following items.

NOZZLE CHECK

You can print a print head nozzle check pattern for each ink cartridge. From the printing results, you can check whether the nozzles are delivering ink properly. For details, see

“Checking the print head nozzles” on page 109.

Note:

When you select AUTO and perform a nozzle check, the printer not only checks for clogged

nozzles, but also performs head cleaning automatically.

You can print a nozzle check pattern using the Utility menu in the printer software. For

Windows, see “Checking the print head nozzles” on page 47. For Mac OS X, see “Checking the print head nozzles” on page 91.

STATUS SHEET

You can print the current printer status. For details, see “Printing a status sheet” on page

116.

NETWORK STATUS SHEET

You can print the current network status.

JOB INFORMATION

You can print the job information saved in the printer (up to 10 jobs).

CUSTOM PAPER

You can print information that you have registered.

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PRINTER STATUS

This menu contains the following items.

VERSION

You can see the firmware version.

PRINTABLE PAGES

You can see the number of pages printable for each ink cartridge.

INK LEVEL

You can see the status of each ink cartridge.

MAINTENANCE TANK

You can see the free capacity of the maintenance cartridge.

USAGE COUNT

You can see the ink consumption in milliliters.

Note:

Values shown in USAGE COUNT are rough indications.

CLEAR USAGE COUNT

You can clear the values set in USAGE COUNT.

JOB HISTORY

You can see ink consumption (INK) in milliliters and paper size (PAPER) for each print job saved in the printer. The latest job is saved as No. 0.

TOTAL PRINTS

You can see the total amount of pages you have printed.

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CUSTOM PAPER

This menu contains the following items. To make the paper setting, see “Making the paper settings” on page 113.

PAPER NUMBER

When you select STANDARD, the printer determines paper thickness automatically. You can also select No. X (X can be any number between 1 to 10) to register the following settings or to recall the following settings you have made.

❏ Paper type

❏ Platen gap

❏ Thickness pattern

❏ Thickness number

❏ Paper feed adjustment

❏ Drying time

Note:

If you select STANDARD, the printer prints data according to the driver settings. If you select No. X,

the control panel settings override the driver settings.

PAPER TYPE

You can select paper type from MATTE THICK, MATTE THIN, PHOTO PLAIN, FINE ART PAPER, or REMOTE PANEL PAPER. REMOTE PANEL PAPER appears only when the Custom Paper is registered from EPSON LFP Remote Panel.

PLATEN GAP

You can adjust the distance between the print head and paper. Normally, leave this set to

STANDARD

. If you find that printed images are smeared, select WIDE. Select NARROW for printing on thin paper, or WIDER for printing on thick paper.

Note:

The setting will return to STANDARD after you turn the printer on and off.

THICKNESS PATTERN

You can print the paper thickness detection pattern. If you select STANDARD in

PAPER NUMBER

, the pattern is not printed.

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THICKNESS NUMBER

Check the paper thickness detection pattern, and then enter the number for the print pattern with the smallest gap.

PAPER FEED ADJUST A

You can set the paper feed amount of the printable area. The range is -0.70 to 0.70%. If the paper feed value is too large, white horizontal micro-banding may appear. If the paper feed value is too small, dark horizontal micro-banding may appear.

PAPER FEED ADJUST B

You can set the paper feed amount of the bottom area of the paper. The range is -0.70 to

0.70%. If the paper feed value is too large, white horizontal micro-banding may appear. If the paper feed value is too small, dark horizontal micro-banding may appear.

DRYING TIME

You can set the ink drying time for each print head pass. The range is 0 to 10 seconds.

MAINTENANCE

This menu contains the following items.

BLACK INK CHANGE

You can change the black ink according to your purpose. You can choose either Matte

Black or Photo Black.

POWER CLEANING

You can use this function to clean the print head more effectively than normal head cleaning.

CLOCK SETTING

You can set year, month, date, hour, and minute.

CONTRAST ADJUSTMENT

You can adjust the contrast of the LCD panel.

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HEAD ALIGNMENT

This menu contains the following items.

AUTO

You can correct any head misalignment automatically to obtain optimum printing results. If you use Epson special media, select AUTO, and then select the paper.

MANUAL

You can correct any head misalignment manually to obtain optimum printing results. It you use non-Epson special media, select MANUAL, and then select the paper thickness in the

range of 0.1 to 0.4 mm. For details, see “Aligning the print head” on page 110.

NETWORK SETUP

This menu contains the following items. For detailed information about network settings, see the Administrator’s Guide.

NETWORK SETUP

You can configure the network setting of the printer. The following items appear only when

ENABLE

is selected.

IP ADDRESS SETTING

You can select the method to set the IP address to the printer. When AUTO or PING is selected, IP, SM, DG SETTING is not displayed. Select PANEL to set these addresses using the printer’s control panel.

Choose PANEL when setting the IP address, subnet mask, and default gateway using the printer’s control panel.

Choose AUTO when getting the IP address from a DHCP server. The IP address is automatically obtained from the DHCP server whenever the printer is reset or turned on.

Choose PING when setting the IP address using the arp/ping command. The network interface uses the IP address set by the arp/ping command. The settings become available when the printer is reset or turned off and then back on.

IP, SM, DG SETTING

You can set the IP address, Subnet Mask, and Default Gateway to the printer.

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APPLE TALK

You can set the AppleTalk settings of the printer.

MS NETWORK

You can set the MS Network settings of the printer.

BONJOUR

You can set the Bonjour settings of the printer.

INIT NETWORK SETTING

You can return the network settings of the printer to the factory default value.

Checking the print head nozzles

To find out if nozzles are delivering ink properly, you can print a nozzle check pattern. If the nozzles are not delivering ink properly, missing dots will be evident in the print pattern. To print a nozzle check pattern, follow the steps below.

Note:

Before you start printing your data, make sure that nozzle check pattern printing is complete; otherwise, the print quality may decline.

1. Make sure that paper is loaded in the printer.

2. Press the Menu/Right r button to enter Menu mode.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

TEST PRINT

, and then press the Menu/Right r button.

4. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

NOZZLE CHECK

, and then press the Menu/Right r button.

5. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select AUTO or

MANUAL

.

Note:

When you select AUTO, the printer not only checks for clogged nozzles, but also performs head

cleaning automatically. If you just want to print a nozzle check pattern to see whether nozzles

are clogged, select MANUAL.

6. Press the Menu/Right r button to display PRINT.

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7. Press the Enter button to start printing a nozzle check pattern.

After a nozzle check pattern is printed, the printer exits Menu mode and returns to the

READY

status.

Nozzle check pattern examples (Manual): good head cleaning necessary

If you find that any dots are missing from the test lines in the pattern, you need to clean the print heads. Press the Menu/Right r button for more than 3 seconds or access the Head

Cleaning utility software. For Windows, see “Cleaning the print head” on page 48. For Mac

OS X, see “Cleaning the print head” on page 92.

Aligning the print head

To prevent deterioration of print quality caused by misalignment of the print head, align the print head before you start printing your data. You can align the print head either manually or automatically. Try the automatic print head alignment first. If the print head is still misaligned, try to perform the print head alignment manually.

Aligning the print head automatically

1. Make sure that paper (Premium Glossy Photo Paper, Premium Luster Photo Paper,

Photo Quality Ink Jet Paper, Enhanced Matte Paper, or Archival Matte Paper) is loaded in the printer.

2. Press the Menu/Right r button to enter Menu mode.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

HEAD ALIGNMENT , and then press the Menu/Right r button.

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4. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select AUTO, and then press the Menu/Right r button.

5. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select the paper type loaded in the printer from PREM._GLOSSY/LUSTER, P_Q_INK_JET_PAPER, or

ENHANCED_MATTE_PAPER

, and then press the Menu/Right r button.

PREM._GLOSSY/LUSTER

P_Q_INK_JET_PAPER

ENHANCED_MATTE_PAPER

Premium Glossy Photo Paper

Premium Luster Photo Paper

Photo Quality Ink Jet Paper

Enhanced Matte Paper

Archival Matte Paper

6. Press the Enter button to start printing. After printing is complete, the head alignment starts automatically.

After the head alignment is completed, the printer exits Menu mode and returns to the

READY

status.

Aligning the print head manually

When you want to use the non-Epson special media, you can perform the head alignment manually. To perform head alignment manually, follow the steps below.

1. Press the Menu/Right r button to enter Menu mode.

2. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

HEAD ALIGNMENT

, and press the Menu/Right r button.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select MANUAL, and then press the Menu/Right r button.

4. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select actual paper thickness value between 0.1 mm and 0.5 mm.

5. Press the Menu/Right r button to register your value.

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6. Press the Enter button, and the printer starts printing.

Head alignment pattern examples:

#1

4

1

#2

1

2 3

2 3

5

6

4

5

6

7 8

7 8

9

9

#3

4

5 1 2 3 7 8 9

6

7. After printing is finished, the pattern number and current set number are displayed.

Select the set that has the smallest gaps, and then press the Paper Feed/Down d or

Ink Cover Open/Up u button to display the number for that set.

8. Press the Enter button to register the set number. The next pattern number appears. Then repeat step 7.

After you set the pattern, the printer exits Menu mode and returns to the READY status.

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Making the paper settings

You can register and recall your own paper settings according to any media.

The paper settings you can make are:

❏ Paper type

❏ Platen gap

❏ Thickness pattern

❏ Thickness number

❏ Paper feed adjustment

❏ Drying time

Registering the settings

To register the paper settings, follow the steps below.

1. Load the paper that you want to check.

2. Press the Menu/Right r button to enter Menu mode.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

CUSTOM PAPER

.

4. Press the Menu/Right r button to display PAPER NUMBER.

5. Press the Menu/Right r button, and then press the Paper Feed/Down d or Ink Cover

Open/Up u button to select STANDARD or the number (No. 1 to No. 10) you want to register as the setting.

If you use Epson special media, select STANDARD. You do not need to make the settings below because STANDARD automatically determines the paper thickness.

6. Press the Enter button to register the paper number.

7. Select PAPER TYPE, and then press the Menu/Right r button. Press the Paper

Feed/Down d or Ink Cover Open/Up u button to select MATTE THICK, MATTE THIN,

PHOTO PLAIN

, or FINE ART PAPER. Then press the Enter button.

8. Press the Back/Left l button.

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9. Select PLATEN GAP, and then press the Menu/Right r button. Press the Paper

Feed/Down d or Ink Cover Open/Up u button to select NARROW, STANDARD, WIDE, or

WIDER

. Then press the Enter button to save the selected platen gap setting.

10. Press the Back/Left l button.

11. Select THICKNESS PATTERN, and then press the Menu/Right r button. Press the

Enter

button to print the paper thickness test printing pattern.

Paper thickness test pattern example:

1 2 3 4 5 6 7

8

9 10 11 12 13 14 15

12. Examine the printed pattern to determine which set of lines are aligned (showing the smallest gap), and note the corresponding number.

13. After the pattern is printed, THICKNESS NUMBER appears. Press the Paper

Feed/Down d or Ink Cover Open/Up u button to select the number noted in step 12, and then press the Enter button to save the selected value.

14. Press the Back/Left l button.

15. Select PAPER FEED ADJUST A, and then press the Menu/Right r button. Press the

Paper Feed/Down d or Ink Cover Open/Up u button to set the paper feed amount of the printable area (A area in the illustration below), and then press the Enter button.

A

16. Press the Back/Left l button.

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17. Select PAPER FEED ADJUST B, and then press the Menu/Right r button. Press the

Paper Feed/Down d or Ink Cover Open/Up u button to set the paper feed amount of the bottom area that is 2 or 3 cm from the bottom of the paper (B area in the illustration below), and then press the Enter button.

B

18. Press the Back/Left l button.

19. Select DRYING TIME, and then press the Menu/Right r button. Press the Paper

Feed/Down d or Ink Cover Open/Up u button to select the time in seconds, and then press the Enter button to save the selected value.

20. After registering the paper settings, press the Cancel/Reset + button to exit Menu mode.

Selecting the registered settings

To select the registered settings, follow the steps below.

1. Press the Menu/Right r button to enter Menu mode.

2. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

CUSTOM PAPER

, and then press the Menu/Right r button.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select the number registered that you want to use. If you select STANDARD, the printer prints data according to the driver settings. If you select No. X, the control panel settings override the driver settings.

4. Press the Enter button. If you select No. X, the number you selected appears on the

LCD panel.

5. Press the Cancel/Reset + button to exit Menu mode.

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Printing a status sheet

While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below.

1. Make sure that paper is loaded in the printer.

2. Press the Menu/Right r button to enter Menu mode.

3. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

TEST PRINT

, and then press the Menu/Right r button.

4. Press the Paper Feed/Down d or Ink Cover Open/Up u button to display

STATUS SHEET

, and then press the Menu/Right r button.

5. Press the Enter button to start printing a status sheet.

After printing is finished, the printer exits Menu mode and returns to the READY status.

Maintenance Mode

Maintenance mode setting procedure

This section describes how to enter Maintenance mode and how to make settings with the buttons on the control panel.

To make the Maintenance mode settings, follow the steps below.

Note:

Press the Back/Left l button to return to the previous step.

1. Enter Maintenance mode

Confirm the printer is turned off first. While pressing and holding the Cancel/Reset + button, press the Power P button to turn on the printer.

2. Select an item

Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a desired item.

3. Set the item

Press the Menu/Right r button to enter the selected item. The first parameter is displayed on the LCD panel.

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4. Select a parameter

Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a parameter for the item.

5. Set the parameter

Press the Enter button to store the selected parameter.

If the parameter is for execution only, press the Enter button to execute the function for the item.

Note:

If second parameter is displayed on the LCD panel, repeat the steps 4 and 5 to select and set the second parameter.

6. Exit Maintenance mode

Press the Power P button to turn off the printer, and turn it on again.

Maintenance mode list

Item First parameters

“LANGUAGE” on page 117

ENGLISH, FRENCH, ITALIAN,

GERMAN, SPANISH,

PORTUGUE, DUTCH

“UNIT” on page 118

“DEFAULT PANEL” on page

118

METRIC, FEET/INCH

EXECUTE

-

-

Second parameters

-

Details of Maintenance mode items

LANGUAGE

You can select the language to be displayed on the LCD panel.

To select a suitable language, follow the steps below.

1. In Maintenance mode, press the Paper Feed/Down d or Ink Cover Open/Up u button to display LANGUAGE, and press the Menu/Right r button.

2. Press the Paper Feed/Down d or Ink Cover Open/Up u to select a suitable language.

3. Press the Enter button to set the language. Confirm that the READY (or similar word in the language selected) appears on the LCD panel.

Note:

It takes a while until READY (or similar word in the language selected) appears.

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UNIT

You can select a unit of measurement to use to display length. To select a unit, follow the steps below.

1. In Maintenance mode, press the Paper Feed/Down d or Ink Cover Open/Up u button to display UNIT, and press the Menu/Right r button.

2. Press the Paper Feed/Down d or Ink Cover Open/Up u button to select a suitable unit.

3. Press the Enter button to set the unit.

DEFAULT PANEL

You can set all setting values you made in Menu mode to their factory set value.

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Chapter 4

Paper Handling

Notes on Epson Special Media and Other Media

Although most types of coated paper provide good printing results, the print quality varies depending on the paper quality and the manufacturer. Test the print quality before purchasing a large amount of paper.

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Caution

Keep fingers off the printable surface of the media, as fingerprints may reduce the print quality. Whenever possible, use gloves to handle media.

Using Epson special media

Epson provides special media that can enhance the usage and expressive power of the printing results. When using Epson special media, make sure the appropriate settings are

made in the printer driver. See “Making Settings on the Main Menu” on page 14 for

Windows, or “Page Setup” on page 75 for Mac OS X. For information on Epson special

media, see “Epson Special Media” on page 191.

Note:

Use Epson special media in a normal room environment (temperature and humidity) for best

results.

When using Epson special media, read the enclosed instruction sheets first.

Storing Epson special media

To keep the quality of Epson special media:

❏ Store unused media in the original plastic bag and outer package so as to avoid moisture problems.

❏ Avoid storing the media in places exposed to high temperature, humidity, or direct sunlight.

Using paper other than Epson special media

When you use paper other than Epson special media, or print using the RIP (Raster

Images Processor), see the instructions included with the paper or RIP system, or contact your supplier for more information.

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Using Cut Sheet Media

Checking the paper path

The paper path changes according to the media type you use. Always check the media type and its paper path.

Paper path list

Paper Path

Auto Sheet Feeder

Rear Manual Feed

Slot

Media Name

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Premium Luster Photo Paper

Photo Quality Ink Jet Paper

EPSON Proofing Paper Semimatte (Commercial)

Archival (Enhanced) Matte Paper

Singleweight Matte Paper

Plain paper

Watercolor Paper - Radiant White

UltraSmooth Fine Art Paper

Velvet Fine Art Paper

Loading cut-sheet media

You can load cut-sheet media into the Auto Sheet Feeder, front manual feed slot, or rear manual feed slot.

The front manual feed slot and rear manual feed slot can hold only one sheet at a time.

The Auto Sheet Feeder can hold up to 120 sheets of plain paper. Do not load paper above the arrow mark on the inside surface of the left edge guide.

For information on the loaded capacity of Epson special media in the Auto Sheet Feeder, see the following table.

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Epson special media Size

Premium Glossy Photo Paper

Premium Semigloss Photo Paper

Premium Luster Photo Paper

Singleweight Matte Paper

Photo Quality Ink Jet Paper

EPSON Proofing Paper Semimatte

(Commercial)

LTR

A4

A3

Super A3/B

A2

LTR

A3

Super A3/B

US C

Super A3/B

A2

US C

A4

LTR

LGL

US B

Super A3/B

5

× 7 in

102

× 148 mm

8

× 10 in

4

× 6 in

11

× 14 in

LTR

A4

A3

Super A3/B

A2

US C

4

× 6 in

50

50

1

10

10

60

60

10

10

1

50

10

10

1

20

1

20

20

20

20

10

10

1

20

20

10

20

Loadable capacity in the Auto Sheet Feeder

20

20

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Archival (Enhanced) Matte Paper LTR

A4

A3

Super A3/B

A2

US C

1

1

20

20

10

10

Loading paper from the Auto Sheet Feeder

Follow the steps below to load the paper from the Auto Sheet Feeder.

1. Make sure the printer is on and in the READY state.

2. Extend the paper guide according to the paper size.

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3. Push the output tray cover.

4. Raise and pull out the output tray extension while pulling it out.

Note:

Make sure to raise the output tray until the triangle mark on the output tray matches with the triangle mark on the left side of the printer.

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5. Pull out the output tray extension according to the paper size. If you do not extend it properly, the printout may fall.

6. Slide the edge guide to the left so it is slightly wider than the width of your paper.

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7. Fan a stack of paper, and then tap it on a flat surface to even the edges.

If the paper is curled, flatten it before you load it. If it curls excessively and jams frequently, stop using it.

8. Hold the left and right edges of the paper. Align the right edge of the paper to the right, and then insert the paper until it meets resistance. Slide the edge guide to fit to the left side of the paper.

Now, the printer is ready to print. c

Caution:

Do not leave the paper in the printer for a long period of time; its quality will deteriorate. We recommend that you remove the paper from the printer after printing.

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Note:

If a paper skew occurs when printing on A3 or larger plain paper, use the edge guide located on the right side of the Auto Sheet Feeder to load the paper straight.

Loading paper into the front manual feed slot

As the printer feeds paper from the front side to the rear side of the printer, keep enough space between the rear side of the printer and the wall, according to the following table.

Paper size

A2

Super A3/B

A3

A4

Space

450 mm

340 mm

280 mm

160 mm

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Note:

When PAPER SIZE CHECK is set to OFF on the printer’s control panel, you cannot feed paper

from the manual feed slot. See “PAPER SIZE CHECK” on page 103 for details.

When you print on a thick paper (1.2 to 1.5 mm), always load the sheet from the front manual

feed slot.

You can load a sheet of A4/Letter to A2 size.

Load one sheet at a time into the front feed slot.

Load paper with the printable surface up.

1. Make sure the printer is on and in the READY state.

2. Push the front manual tray a little harder, then the front manual tray is pushed out.

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3. Insert a sheet to where paper is usually ejected.

4. Adjust the right edge of the paper resting against the right side of the front manual tray, and also align the bottom edge of the paper with the white line.

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5. Press the Paper Feed/Down d button to feed the paper to the printing position.

6. Pull out the output tray extension according to the paper size. If you do not extend it properly, the printout may fall.

Now, the printer is ready to print. c

Caution:

Do not leave the paper in the printer for a long period of time; its quality will deteriorate. We recommend that you remove the paper from the printer after printing.

Note:

Store the front manual tray by pushing it in when you are not printing from the front manual feed slot.

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Loading paper into the rear manual feed slot

Note:

You can load a sheet of A4/Letter to A2/USC size with a thickness of 0.29 to 0.5 mm.

Load one sheet at a time into the rear feed slot.

Load paper with the printable surface up.

1. Make sure the printer is on and in the READY state.

2. Attach the rear sheet guide to the back of the printer.

3. Slide the edge guide to the left so it is slightly wider than the width of your paper.

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4. Using the rear sheet guide, insert the paper into the rear manual feed slot flush with the right edge guide.

5. Slide the edge guide on the rear sheet guide until it is flush with the paper.

6. Guide the paper into the slot and feed it into the printer until it meets resistance.

Maintain a constant pressure against the paper (approx. 3 seconds) until you feel the printer pull the paper in slightly.

The printer automatically feeds the paper to the printing position.

Note:

If you want to remove the paper, press the Paper Feed/Down d button to back feed the paper.

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7. Pull out the output tray extension according to the paper size.

Now, the printer is ready to print.

c

Caution:

Do not leave the paper in the printer for a long period of time; its quality will deteriorate. We recommend that you remove the paper from the printer after printing.

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Chapter 5

Maintenance and Transportation

Replacing Ink Cartridges

When the printer’s indicator light is flashing, this indicates that the ink is low and you need to obtain a replacement ink cartridge. When the indicator light remains on, this indicates that you need to replace the expended ink cartridge. The LCD panel also displays INK LOW or INK CARTRIDGE REPLACE INK CARTRIDGE.

Note:

Even if only one ink cartridge is expended, the printer cannot continue to print.

For detailed information on ink cartridges, please access EPSON Web site or refer to the product catalogue.

To check the product codes of ink cartridges, see “Consumable Products” on page 190.

To replace an ink cartridge, follow the steps below.

c

Caution:

Leave the old ink cartridge installed in the printer until you are ready to replace it with a new one.

1. Make sure the printer is on. Find out which cartridge needs to be replaced, as indicated by the ink icon on the printer’s control panel.

2. Press the Ink Cover Open/Up u button for 3 seconds to unlock the ink cover.

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Note:

When ink is expended (INK CARTRIDGE REPLACE INK CARTRIDGE appears on the LCD panel),

the ink cover opens simply by pressing the Ink Cover Open/Up u button.

3. Open the ink cover.

4. Press the ink eject button, then the ink cartridge is slightly pushed out.

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5. Carefully pull the expended cartridge straight out of the slot, and dispose of it properly.

w

Warning:

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

c

Caution:

Do not shake cartridges (that have been installed previously) with too much force.

6. Make sure the replacement ink cartridge is the correct color, and remove it from the package. c

Caution:

Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation and printing.

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7. Shake the ink cartridge well before installing it for best results.

8. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot as far as it will go until it clicks.

Note:

A protection system is provided to prevent improper cartridge insertion. If you cannot insert

the ink cartridge smoothly, the type of cartridge may be incorrect. Check the package and product code.

If the ink status light remains on, this indicates the ink cartridge may not be installed

correctly. Remove the ink cartridge and then reinsert it as described above.

If you install an ink cartridge in the wrong slot, INK CARTRIDGE ERROR appears on the LCD

panel. Make sure that the correct ink cartridge is installed in the correct slot.

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9. Close the ink cover. The printer returns to the previous status.

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Replacing the Maintenance Cartridge

If the maintenance cartridge icon tells that the maintenance cartridge is full or near full on the LCD panel, replace the maintenance cartridge.

To check the product code of the maintenance cartridge, see “Consumable Products” on page 190.

To replace the maintenance cartridge, follow the steps below.

1. Turn off the printer.

2. Open the maintenance cartridge cover.

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3. Put your hand on the handle of the maintenance cartridge, then push up the maintenance cartridge and gently pull it outward.

w

Warning:

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

4. Put the used maintenance cartridge in the plastic bag provided with the replacement cartridge, and dispose it properly.

Note:

Do not tilt the used maintenance cartridge until after it is sealed in the plastic bag.

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5. Remove the replacement maintenance cartridge from its package.

c

Caution:

Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation.

6. Insert the new maintenance cartridge into place as far as it will go.

7. Close the maintenance cartridge cover.

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Cleaning the Printer

To keep your printer in top operating condition, clean it thoroughly if it becomes soiled.

w

Warning:

Be careful not to touch the gears inside the printer.

c

Caution:

Never use alcohol or thinners to clean the printer; these chemicals can damage the

components as well as the case.

Be careful not to get water on the printer mechanism or electronic components.

Do not use a hard or abrasive brush.

Do not spray the inside of the printer with lubricants; unsuitable oils can damage the

mechanism. Contact your dealer or a qualified service person if lubrication is needed.

See “Contacting Customer Support” on page 174.

1. Make sure the printer is turned off and all the lights are off, and then unplug the power cord. Leave the printer for a minute.

c

Caution:

Do not touch the ink absorption (the light magenta part); otherwise, printouts may be soiled.

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2. If the front manual tray is pushed out, store it by pushing it in.

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3. Open the top cover and then use a soft, clean cloth to carefully remove any dust or dirt inside the printer. If the back of a printout is soiled, carefully clean the rib (the light magenta part) using a soft, clean cloth by following the directions of the arrows.

4. If the problem still occurs, clean it using a soft, clean cloth dampened with mild detergent. Then, wipe the inside of the printer dry with a dry, soft cloth.

5. If the outer case is dirty, clean it using a soft, clean cloth dampened with mild detergent.

You should keep the ink compartment covers closed to prevent water from getting inside.

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If you have not used your printer for a long time

If you have not used your printer for a long time, the print head nozzles may become clogged. Perform a nozzle check and clean the print head.

To perform a nozzle check using the control panel, see “Checking the print head nozzles” on page 109.

To perform a nozzle check using the printer software, see “Checking the print head

nozzles” on page 47 for Windows, or “Checking the print head nozzles” on page 91 for Mac

OS X.

To clean the print head using the control panel, press the Menu/Right r button for more than 3 seconds.

To clean the print head using the printer software, see “Cleaning the print head” on page

48 for Windows, or “Cleaning the print head” on page 92 for Mac OS X.

Note:

Even if you will not be using your printer for a long time, leave the ink cartridges installed.

Transporting the Printer

Over a long distance

If you need to transport your printer over a long distance, repack the printer using the original box and packing materials.

To repack the printer, follow the steps below.

1. Make sure the printer is turned on.

2. Remove the following parts.

❏ Cut sheet media

❏ Rear sheet guide

Note:

Do not remove the ink cartridges.

3. Make sure the print head is in the home (far right) position.

4. Turn off the printer.

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5. Make sure the printer is turned off, and then unplug the power cord.

6. Insert the protective materials and repack the printer. Contact your dealer for

assistance. See “Contacting Customer Support” on page 174.

Over a short distance

If you need to move the printer over a short distance, be sure to perform the following tasks.

❏ Remove the rear sheet guide.

❏ Lift the printer. The printer weighs approximately 19.6 kg (43.2 lb) and must be lifted carefully.

Setting up the printer after transporting it

The steps you need to take to set up the printer after transporting it are almost identical to the steps carried out the first time you set up the printer. When you set up the printer again, see the Start Here, and note the following points.

❏ Do not forget to remove any protective materials.

❏ The first time you start printing after transporting the printer, or if you have not turned on the printer for a long time, the print head nozzles may be clogged. Epson recommends that you perform a nozzle check and clean the print head, and also realign the print head to ensure print quality.

To perform a nozzle check using the control panel, see “Checking the print head nozzles” on page 109.

To perform a nozzle check using the printer software, see “Checking the print head

nozzles” on page 47 for Windows, or “Checking the print head nozzles” on page 91 for

Mac OS X.

To clean the print head using the control panel, press the Menu/Right r button for 3 seconds.

To clean the print head using the printer software, see “Cleaning the print head” on

page 48 for Windows, or “Cleaning the print head” on page 92 for Mac OS X.

To realign the print head using the control panel, see “Aligning the print head” on page

110.

To realign the print head using the printer software, see “Aligning the print head” on

page 49 for Windows, or “Aligning the print head” on page 93 for Mac OS X.

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Chapter 6

Problem Solver

Troubleshooting

Printer stops printing unexpectedly

Head cleaning, ink charging, or ink drying is in progress

During head cleaning, ink charging, and ink drying, CLEANING PLEASE WAIT, CHARGING INK, and INK DRYING appears on the LCD panel respectively. Wait until the printer resumes printing.

An error has occurred

Many common printer problems can be identified by the messages on the LCD panel.

You can also check the lights on the control panel for errors. See “Lights” on page 96.

For other messages not included in the following table, see “Messages” on page 97.

Error messages

Message

MAINTENANCE

CARTRIDGE IS NEARLY

FULL

Description

The maintenance cartridge is almost full.

MAINTENANCE

CARTRIDGE NEARLY

FULL

REPLACE THE

CARTRIDGE

INK LOW

The maintenance cartridge is almost full.

The ink cartridge is nearly expended.

What to do

Although you can continue printing, you need to replace the maintenance cartridge with a new one immediately. See

“Replacing the Maintenance

Cartridge” on page 138.

Replace the maintenance cartridge with a new one. See

“Replacing the Maintenance

Cartridge” on page 138.

Replacement of the ink cartridge is nearly needed.

Although you can continue printing in INK LOW situation, it may decline the print quality.

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MAINTENANCE

REQUEST NNNN

A part used in the printer has nearly reached the end of its life.

“NNNN” shows the code of the part.

Cleaning cannot be executed because thick paper is loaded.

Note the code and contact your

dealer. See “Contacting

Customer Support” on page 174.

Remove the thick paper.

CLEANING ERROR

PRESS THE DOWN

BUTTON AND REMOVE

THICK PAPER

PAPER REMOVE

REMOVE PAPER FROM

THE REAR

PAPER FEED ERROR

LOAD PAPER

CORRECTLY

PRESS THE DOWN

BUTTON

PAPER EJECT ERROR

PRESS THE DOWN

BUTTON AND REMOVE

PAPER

PAPER JAM

REMOVE PAPER

The paper is removed from the rear manual feed slot.

Double-sided printing has been performed, and the printer could not feed the paper correctly.

The printer could not eject the printout.

The paper is jammed.

Remove the paper from the rear manual feed slot.

Load the paper which just has been ejected, and then press the

Paper Feed/Down d button.

Press the Paper Feed/Down d button, and then remove the printout.

CLEANING ERROR

PRESS THE

CANCEL/RESET BUTTON

PAPER SENSOR ERROR

PRESS THE + BUTTON.

LOAD THE CORRECT

PAPER

PAPER SENSOR ERROR

PRESS THE + BUTTON

LOAD DIFFERENT PAPER

PAPER SIZE ERROR

LOAD THE CORRECT

SIZE PAPER

The nozzles are still clogged.

The loaded paper does not match the paper type selected for the Auto Head Alignment.

The loaded paper does not match the paper type selected.

The loaded paper size does not match the data size.

Remove the jammed paper. See

“Clearing paper jams” on page

161 for details.

Press the Cancel/Reset + button.

Then, run the Head Cleaning utility. For Windows, see

“Cleaning the print head” on page 48. For Mac OS X, see

“Cleaning the print head” on page 92.

Press the Cancel/Reset + button, and then load the paper that matches with the paper type selected for the Auto Head

Alignment. See “Aligning the print head automatically” on page 110 for details.

Press the Cancel/Reset + button, and then load the paper that matches with the paper type.

See “Aligning the print head automatically” on page 110 for

details.

Match the loaded paper size to the data size.

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PAPER ERROR

LOAD PAPER

BORDERLESS ERROR

PRESS THE DOWN

BUTTON.

LOAD THE CORRECT

SIZE PAPER

PAPER ERROR

PRESS THE DOWN

BUTTON.

LOAD PAPER

CORRECTLY

No paper is loaded in the printer.

Load paper correctly.

The paper installed is not supported for borderless printing, or the PAPER SIZE CHECK setting is off.

Press the Paper Feed/Down d button, and then load a different size of cut sheet media. Also, select ON for PAPER SIZE CHECK on the printer’s control panel.

See “Making the Borderless setting” on page 33 for Windows,

or “Performing Borderless

Printing” on page 87 for Mac OS

X.

Flatten the cut sheet media.

The printer cannot detect the loaded cut sheet media, because it is wavy or curled.

The printer cannot detect the loaded cut sheet media, because the color of the paper is either transparent or black like the platen color.

The paper is not loaded straight.

Select OFF for PAPER SIZE CHECK on the printer’s control panel, or load the genuine Epson paper.

Press the Paper Feed/Down d button, and then load the paper straight.

PAPER SKEW

PRESS THE DOWN

BUTTON.

LOAD PAPER

CORRECTLY

PAPER SETTING ERROR

CHECK PAPER SOURCE

IN THE DRIVER SETTINGS

AND LOAD PAPER

CORRECTLY

COMMAND ERROR

CHECK DRIVER

SETTINGS

The paper path is wrong.

INK CARTRIDGE ERROR

PRESS THE UP BUTTON

REPLACE THE

CARTRIDGE

INK CARTRIDGE

REPLACE INK

CARTRIDGE

Damaged data has been sent to the printer.

The printer receives data with a wrong command.

The installed printer driver is not correct for the printer.

An ink cartridge error has occurred.

Stop printing, and press the

Cancel/Reset + button for 3 seconds.

Stop printing, and press the

Cancel/Reset + button for 3 seconds. Then make sure that the installed printer driver is correct for the printer.

Press the Ink Cover Open/Up u button to open the ink cover.

Then remove the ink cartridge and install it again.

The ink cartridge is expended.

Check the Paper Source setting in the printer driver, and load the paper correctly.

Install a new ink cartridge.

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INK CARTRIDGE ERROR

CHECK CARTRIDGE

INK CARTRIDGE ERROR

PLEASE INSTALL THE

CORRECT CARTRIDGE

An ink cartridge that cannot be used with this printer is installed.

INK CARTRIDGE

PLEASE USE GENUINE

EPSON INK

CARTRIDGES

An ink cartridge with the wrong product code is installed.

Non-genuine ink cartridge is installed.

INK CARTRIDGE

NON-GENUINE

CARTRIDGE MAY NOT

PERFORM AT OPTIMUM.

CONTINUE?

<YES NO>

Non-genuine ink cartridge is installed.

INK CARTRIDGE

THIS MAY VOID

EPSON’S WARRANTY.

DO YOU ACCEPT THIS?

<ACCEPT DECLINE>

INK CARTRIDGE ERROR

REPLACE CARTRIDGE

Non-genuine ink cartridge is installed. This may void EPSON’s warranty.

An error has occurred while reading or writing data.

NO INK CARTRIDGE

INSTALL INK CARTRIDGE

FRONT SLOT CLOSED

OPEN THE FRONT

MANUAL FEED SLOT

FRONT FEED SLOT OPEN

LOAD MEDIA

PRESS THE DOWN

BUTTON

FRONT FEED SLOT OPEN

CLOSE THE FRONT

MANUAL FEED SLOT

No ink cartridge is installed.

The front manual feed slot is closed during operation.

The front manual feed slot is open, but no paper is loaded.

The front manual feed slot is opened during operation.

Remove the ink cartridge, and install the ink cartridge with the correct product code. See

“Consumable Products” on page

190.

Remove the ink cartridge, and install an ink cartridge that can be used with this printer. See

“Consumable Products” on page

190.

Replace the ink cartridge with a genuine Epson ink cartridge. See

“Replacing Ink Cartridges” on

page 133 and “Consumable

Products” on page 190.

Select NO (press the

Menu/Right r button) to replace the ink cartridge with a genuine

Epson ink cartridge. See

“Replacing Ink Cartridges” on page 133. Otherwise, select YES

(press the Back/Left l button).

Select DECLINE (press the

Menu/Right r button) to replace the ink cartridge with a genuine

Epson ink cartridge. Selecting

ACCEPT (press the Back/Left l button) may void EPSON’s warranty.

Remove the ink cartridge and reinstall it. If this message appears after reinstalling the ink cartridge,

replace it. See “Replacing Ink

Cartridges” on page 133.

Install an ink cartridge.

Open the front manual feed slot by pushing it. If necessary, remove the paper.

Load a sheet of paper in the front manual feed slot, and then press the Paper Feed/Down d button.

Close the front manual feed slot by pushing it.

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FRONT FEED SLOT OPEN

PRESS THE DOWN

BUTTON AND REMOVE

PAPER

MAINTENANCE

CARTRIDGE FULL

REPLACE THE

CARTRIDGE

MAINTENANCE

PLEASE USE GENUINE

EPSON CARTRIDGES

The front slot error has occurred.

The maintenance cartridge is full.

Press the Paper Feed/Down d button, and then remove the paper from the front manual feed slot.

Replace the maintenance cartridge with a new one. See

“Replacing the Maintenance

Cartridge” on page 138.

MAINTENANCE

NON-GENUINE

CARTRIDGE MAY NOT

PERFORM AT OPTIMUM.

CONTINUE?

<YES NO>

MAINTENANCE

THIS MAY VOID

EPSON’S WARRANTY.

DO YOU ACCEPT THIS?

<ACCEPT DECLINE>

Non-genuine maintenance cartridge is installed.

Non-genuine maintenance cartridge is installed.

Non-genuine maintenance cartridge is installed. This may void EPSON’s warranty.

The maintenance cartridge is not set in the printer.

Replace the maintenance cartridge with a genuine Epson

cartridge. See “Replacing the

Maintenance Cartridge” on

page 138 and “Consumable

Products” on page 190.

Select No (press the

Menu/Right r button) to replace the maintenance cartridge with a genuine Epson maintenance

cartridge. See “Replacing the

Maintenance Cartridge” on page 138. Otherwise, select YES

(press the Back/Left l button).

Select DECLINE (press the

Menu/Right r button) to replace the maintenance cartridge with a genuine Epson maintenance cartridge. Selecting ACCEPT

(press the Back/Left l button) may void EPSON’s warranty.

Install the maintenance cartridge.

MAINTENANCE

CARTRIDGE ERROR

REPLACE THE

CARTRIDGE

NOT ENOUGH INK

REPLACE INK

CARTRIDGE WITH A

NEW ONE

CANNOT OPEN COVER

IS THERE ANYTHING ON

THE PRINTER?

PRESS THE UP BUTTON

PAPER FEED ERROR

LOAD PAPER

CORRECTLY AND PRESS

PAPER/FEED BUTTON

The ink cartridge is nearly expended.

Something may be placed on the printer (ink cover).

The printer could not feed the paper.

Replace the ink cartridge with a

new one. See “Replacing Ink

Cartridges” on page 133 for

details.

Remove whatever is placed on the printer (ink cover). Then press the Ink Cover Open/Up u button.

Set the paper correctly, and then press the Paper Feed/Down d button.

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PAPER FEED ERROR

REMOVE PAPER AND

LOAD PAPER

CORRECTLY

INK COVER OPEN

CLOSE THE INK COVER

MAINTENANCE COVER

OPEN

CLOSE THE

MAINTENANCE COVER

NO MAINTENANCE

CART.

INSTALL THE

MAINTENANCE

CARTRIDGE

PAPER JAM

CLEAR JAMMED PAPER

SEE PRINTER GUIDE FOR

INSTRUCTIONS

CARRIAGE LOCKED

RELEASE THE CARRIAGE

LOCK

PRINTER ERROR

RESTART THE PRINTER

SERVICE CALL ERROR

NNNN

PLEASE CONTACT TO

THE REPAIR CENTER

The printer could not feed the paper.

The ink cover is open.

The maintenance cartridge cover is open.

The maintenance cartridge is not set in the printer.

The paper may be jammed.

Print head is locked.

Some errors have occurred.

Print head is locked.

A fatal error has occurred.

Remove the paper, and then load the paper correctly.

Close the ink cover.

Close the maintenance cartridge cover.

Install the maintenance cartridge.

Remove the jammed paper. See

“Clearing paper jams” on page

161 for details.

Remove the protective materials from the print head to release the print head.

Turn the printer off, and then turn it on again.

Remove the protective materials from the print head to release the print head.

Turn the printer off, leave it for a while, and turn the printer on again. If this message appears on the LCD panel again, note the code and contact your dealer.

See “Contacting Customer

Support” on page 174.

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The printer does not turn on or stay on

When the Power light does not come on and mechanism initialization does not start even when the Power P button is pressed to turn on the printer, try the following solutions for the problem.

❏ Turn off the printer and make sure the power cord is securely plugged into the printer.

❏ Make sure your outlet works and is not controlled by a wall switch or timer.

❏ Make sure the supplied voltage to the printer matches the rating voltage labeled on the printer. If not, turn off the printer and unplug the power cord immediately. Contact your

dealer for assistance. See “Contacting Customer Support” on page 174.

c

Caution:

If the supplied voltage and rating voltage do not match, do not plug the printer back in again, as damage may occur.

The printer prints nothing

The printer is not correctly connected to the computer

Try one or more of these solutions:

❏ Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged into the correct terminal of the computer.

❏ Make sure the interface cable specifications match the specifications for the printer and computer.

❏ Make sure the interface cable is directly connected to the computer without passing through any device, such as a printer switching device, or extension cable.

Your Epson printer is not selected as the default printer

Install the printer driver if it is not installed yet, and follow the steps below to select your

Epson printer as the default printer.

For Windows XP x64 and XP

1. Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes.

2. Right-click EPSON Stylus Pro 3800.

3. Select Set As Default Printer, then close the window.

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For Windows 2000

1. Click the Start button, point to Settings and select Printers.

2. Right-click EPSON Stylus Pro 3800 in the Printers window.

3. Select Set As Default, then close the Printers window.

For Mac OS X

Make sure that the printer driver Stylus Pro 3800 is correctly added to the Print Center (for

Mac OS X 10.2.x) or Printer Setup Utility (for Mac OS X 10.3 or later), and the correct one is selected in the Print Center or the Printer Setup Utility.

Printer port setting does not match the printer connection port (for Windows only)

To select the printer port, follow the steps below.

For Windows XP x64 and XP

1. Click Start, click Control Panel, click Printers and Other Hardware, and then click

Printers and Faxes.

2. Right-click EPSON Stylus Pro 3800, then select Properties.

3. Click the Ports tab.

4. Make sure that your printer port is selected.

For Windows 2000

1. Click Start, point to Settings, and then select Printers.

2. Right-click EPSON Stylus Pro 3800 in the Printers window, then select Properties.

3. Click the Ports tab.

4. Make sure that your printer port is selected.

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The printer sounds like it is printing, but nothing prints

Try one or more of these solutions:

❏ Run the Head Cleaning utility. For Windows, see “Cleaning the print head” on page 48.

For Mac OS X, see “Cleaning the print head” on page 92.

❏ If the Head Cleaning utility does not work, replace the ink cartridges. See “Replacing

Ink Cartridges” on page 133.

Printouts are not what you expected

Incorrect, garbled characters, or blank pages print

Try one or more of these solutions:

❏ For Windows, clear any stalled print jobs from the Progress Meter.

❏ If the problem persists, turn off the printer and computer. Make sure the printer’s interface cable is plugged in securely.

Incorrect margins

Try one or more of these solutions:

❏ Check the margin settings in your application.

❏ Make sure the margins are within the printable area of the page. See “Printable area” on page 183.

❏ For Windows, check the Borderless setting in the Paper menu. Make sure they are

correct for the paper size you are using. See “Making Settings on the Paper Menu” on page 32.

Inverted image

For Windows, turn off the Flip Horizontal setting in the Advanced menu. See “Making

Advanced setting” on page 19.

For Mac OS X, turn off the Flip Horizontal setting in the Advanced Settings selected in the

Print Settings selected in the Print dialog. See “Advanced Settings” on page 79.

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Printed color differs from the color on the screen

Try one or more of these solutions:

❏ Adjust the Color Density in the Paper Configuration dialog. For Windows, see “Paper

Configuration” on page 20. For Mac OS X, see “Paper Configuration” on page 83.

❏ Make sure the media type setting matches the paper being used.

❏ Since monitors and printers produce colors differently, printed colors will not always match on screen colors perfectly. However, the above color systems are provided to overcome color differences.

For Mac OS X, select ColorSync to color match your system in the Printer Color

Management selected in the Print dialog. See “Printer Color Management” on page 80.

❏ You can produce sharper images with more vivid colors.

For Windows, select PhotoEnhance in the Advanced menu. See “Making Advanced setting” on page 19.

❏ For Windows, select Color Controls in the Advanced menu, and adjust color,

brightness, etc. as required. See “Making Advanced setting” on page 19.

For Mac OS X, select Color Controls in the Printer Color Management selected in the

Print dialog. See “Printer Color Management” on page 80.

A ruled line shifts

Perform the print head alignment. For Windows, see “Aligning the print head” on page 49.

For Mac OS X, see “Aligning the print head” on page 93.

If the problem persists, perform the print head cleaning. For Windows, see “Cleaning the

print head” on page 48. For Mac OS X, see “Cleaning the print head” on page 92.

Printout has smears on the bottom edge

Try one or more of these solutions:

❏ If the paper is curled towards the printable side, flatten it or curl it slightly to the opposite side.

❏ For Windows, if you use Epson special media, check the Media Type setting in the Main

menu. See “Making Settings on the Main Menu” on page 14.

For Mac OS X, if you use Epson special media, check the Media Type setting in the

Print Settings selected in the Print dialog. See “Page Setup” on page 75.

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For paper other than Epson’s, register and select paper thickness in Menu mode. Make

sure it is correct for the paper you are using. See “Making the paper settings” on page

113.

❏ Set the PLATEN GAP to WIDE in the PRINTER SETTING of Menu mode. See “PRINTER

SETUP” on page 103.

Printouts are curled when they are ejected

If the printouts are curled on the output tray, remove the paper before the next sheet of paper is ejected.

Print Quality Could be Better

Click the caption under the illustration that best resembles your printout.

“Horizontal banding” on page 157 “Vertical misalignment or banding” on page 157

“Color documents print in black only” on page 159

“Faint printout or gaps” on page 157

“Blurry or smeared printout” on page 158

If you are having print quality problems, try the solutions offered here.

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Horizontal banding

Try one or more of these solutions:

❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct

for the paper you are using. See “Making Settings on the Main Menu” on page 14.

For Mac OS X, check the Media Type setting in the Print Settings selected in the Print

dialog. Make sure it is correct for the paper you are using, see “Page Setup” on page

75.

❏ Make sure the printable side of the paper is face-up.

❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For Windows, see

“Cleaning the print head” on page 48. For Mac OS X, see “Cleaning the print head” on page 92.

You can also clean the print head nozzles using the control panel. To clean the print head nozzles, press the Menu/Right r button for 3 seconds.

❏ Check the Paper Feed value. Reduce the value to improve light banding, and increase

it for dark banding. For Windows, “Paper Configuration” on page 20. For Mac OS X, see

“Paper Configuration” on page 83.

❏ Check the ink status light. If necessary, replace ink cartridges. See “Replacing Ink

Cartridges” on page 133.

Vertical misalignment or banding

Try one or more of these solutions:

❏ For Windows, turn off the High Speed setting in the Advanced menu. See “Making

Advanced setting” on page 19.

For Mac OS X, turn off the High Speed setting in the Advanced Settings is selected in

the Print Settings selected in the Print dialog. See “Advanced Settings” on page 79.

❏ Run the Print Head Alignment utility. For Windows, see “Aligning the print head” on

page 49. For Mac OS X, see “Aligning the print head” on page 93.

Faint printout or gaps

Try one or more of these solutions:

❏ Make sure that the ink cartridges do not exceed the expiry date. The expiry date is labeled on the outside of the ink cartridge.

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❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct

for the paper you are using. See “Making Settings on the Main Menu” on page 14.

For Mac OS X, check the Media Type setting in the Print Settings selected in the Print

dialog. Make sure it is correct for the paper you are using. See “Page Setup” on page

75.

❏ Run the Head Cleaning utility to clear any clogged ink nozzles. For Windows, see

“Cleaning the print head” on page 48. For Mac OS X, see “Cleaning the print head” on page 92.

You can also clean the print head nozzles using the control panel. To clean the print head nozzles, press the Menu/Right r button for 3 seconds.

❏ Check the ink status light. If necessary, replace ink cartridges. See “Replacing Ink

Cartridges” on page 133.

❏ Select Standard as Platen Gap in the Paper Configuration dialog box. For Windows,

see “Paper Configuration” on page 20. For Mac OS X, see “Paper Configuration” on page 83.

Blurry or smeared printout

Try one or more of these solutions:

❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct

for the paper you are using. See “Making Settings on the Main Menu” on page 14.

For Mac OS X, check the Media Type setting in the Print Settings selected in the Print

dialog. Make sure it is correct for the paper you are using. See “Page Setup” on page

75.

❏ If the paper you are using is not supported by the printer driver, make the paper

thickness setting in Menu mode. See “CUSTOM PAPER” on page 104.

❏ Make sure your paper is dry and the printable side is face-up. Also, make sure you are

using the correct type of paper. See “Paper” on page 186.

❏ Ink may have leaked inside the printer; wipe the inside of the printer with a soft, clean cloth.

❏ Run the Head Cleaning utility. For Windows, see “Cleaning the print head” on page 48.

For Mac OS X, see “Cleaning the print head” on page 92.

You can also clean the print head nozzles using the control panel. To clean the print head nozzles, press the Menu/Right r button for 3 seconds.

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Color documents print in black only

Try one or more of these solutions:

❏ Make sure the color data settings in your application are correct.

❏ For Windows, make sure Color is set in the Main menu. See “Making Settings on the

Main Menu” on page 14.

For Mac OS X, make sure Color is set in the Print Settings selected in the Print dialog.

See “Color” on page 76.

Printing could be faster

Try one or more of these solutions:

❏ Select High Speed on the Advanced dialog box. For Windows, see “Making Advanced

setting” on page 19. For Mac OS X, see “Advanced Settings” on page 79.

❏ For Windows, select the Automatic mode and move the slider towards Speed in the

Main menu to increase print speed. See “Making Settings on the Main Menu” on page

14.

For Mac OS X, select Automatic mode and move the slider towards Speed in the Print

Settings selected in the Print dialog to increase print speed. See “Mode” on page 76.

❏ Do not run too many applications at the same time. Close any applications you are not using.

❏ Change the interface card of your computer to USB 2.0.

Note:

USB 2.0 are available only with the following OS.

USB 2.0:

Windows XP x64, XP, or 2000

❏ Delete unnecessary files to make room on your hard disk drive.

Note for Windows:

Your computer may not have enough memory. For further tips, see “Increasing the Print Speed” on page 58.

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Paper skew occurs when printing on A3 or larger plain paper

Use the edge guide located on the right side of the Auto Sheet Feeder to load the paper straight.

Paper feed or paper jam problems occur frequently

Try one or more of these solutions:

❏ Make sure the paper is not folded or wrinkled.

❏ Make sure the paper is flattened.

❏ Make sure printing occurs within the operational temperature range.

❏ Make sure the paper is not damp.

❏ Make sure the paper is not too thick or too thin. See “Paper” on page 186.

❏ Make sure no foreign objects are inside the printer.

❏ For Windows, check the Media Type setting in the Main menu. Make sure it is correct

for the paper you are using. See “Making Settings on the Main Menu” on page 14.

For Mac OS X, check the Media Type setting in the Print Settings selected in the Print

dialog. Make sure it is correct for the paper you are using. See “Page Setup” on page

75.

❏ Make sure that the platen gap setting matches your paper. You can change the platen

gap setting in the PRINTER SETUP of Menu mode. See “PLATEN GAP” on page 103.

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❏ For non-Epson special media, check the paper type selected in the CUSTOM PAPER of

Menu mode. See “Making the paper settings” on page 113.

Whenever loading non-Epson special media, test if the paper can be loaded correctly before printing.

To clear Paper jams, see “Clearing paper jams” on page 161.

Clearing paper jams

When paper loaded from the Auto Sheet Feeder is jammed

To remove jammed paper, follow the steps below.

1. Turn off the printer.

2. Carefully remove the jammed paper.

If necessary, open the top cover, and remove the jammed paper.

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When paper loaded from the front manual feed slot is jammed

To remove jammed paper, follow the steps below:

1. Turn off the printer.

2. Remove the jammed paper from the front or rear side of the printer.

Front

Rear

When paper loaded from the rear manual feed slot is jammed

To remove jammed paper, follow the steps below:

1. Make sure the printer is turned on.

2. Press the Paper Feed/Down d button to feed the paper back.

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3. Remove the jammed paper from the back.

Color Management

The printer driver provides a setting for performing color management to printing data and a color adjustment that produces better looking prints by using only the printer driver. Color adjustment is performed without adjusting the color of the original data for printing.

Color Management

❏ Color management by driver ICM (Windows XP x64, XP, or 2000 only)

❏ Color management by Host ICM or ColorSync

❏ Color management by application

Color adjustment by the printer driver

❏ Color adjustment by the printer driver

For Windows users, see “Color Controls” on page 22.

For Mac OS X users, see “Color Controls” on page 80.

❏ Auto color adjustment by PhotoEnhance

For Windows users, see “PhotoEnhance” on page 23.

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About color management system (CMS)

Since devices such as a digital camera, scanner, monitor, or printer produce color differently, the printing result looks different from the image you see on the display. To adjust the color between devices, use both the color management system prepared for the operating system and image editing software.

Each operating system supports the color management system, such as ICM for Windows and ColorSync for Mac OS. When performing color management using the printer driver, the color management system of the operating system is also used. In this color management system, a color definition file called the ICC profile is used to performing color matching between devices. The ICC profile is prepared for each printer model and each paper type. (For a digital camera, the color domain of sRGB, AdobeRGB, etc., may be specified as the profile.)

In a color management, the profile of an input device is called an input profile (or source profile), and an output device, such as a printer, is called a printer profile (or output profile).

c

Caution:

When you print an image taken by a digital camera or scanner, usually the printing result looks different from what you see on the display. This variance occurs because each device such as a digital camera, scanner, monitor, or printer, produces colors differently.

In order to reduce the differences in color between each device, please perform color management between each device. If color management is not performed between an input device and the display, even if color management is performed between the input device and a printer, the printing result will differ from what you see on the display.

Methods for color management

Color management is performed with your printer by using the following three methods.

Color management

Driver ICM

Input profile Printer profile Explanations

Printer driver Printer driver Color management is performed by specifying all profiles by the printer driver. This is supported by Windows XP x64, XP, or 2000 only.

Color management can be performed even if you print data from an application that does not support ICM color management. If an application supports a color management function, turn it off for printing.

See “Color management by driver ICM

(Windows XP x64, XP, or 2000 only)” on page

165 for details.

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ICM/ColorSync Application Printer driver

Application Application Application

Since it prints using the color management function of operating systems, a difference may appear in a printing color between

Windows and Mac OS.

An application needs to support ICM or

ColorSync color management.

See “Color management by Host ICM or

ColorSync” on page 167 for details.

The color management is performed by specifying the all profiles by the application.

Color compensation should be turned off

(no color adjustment) in the printer driver.

You can choose this method when an application supports its own color management function.

See “Color management by application” on page 170 for details.

Color management by driver ICM (Windows XP x64, XP, or 2000 only)

The input profile of printing image data and printer profile are managed by the printer driver.

When using this function with an application that supports a color management function, turn off the color management function of the application.

When using this function with an application which does not support a color management function, you need to perform the color matching process after step 4.

The following procedures are for Adobe Photoshop CS running on Windows XP.

1. Run Adobe Photoshop CS.

2. From the File menu, select Print with Preview.

Select the Show More Options check box.

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3. Select Color Management, and select Document for the Source Space. Select Same

As Source for the Profile. Then click Done.

4. From the File menu, select Print.

Select the target printer, and then click Properties.

5. Select Custom for the Mode, and then click the Advanced button.

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6. Select ICM for the Printer Color Management. Select Driver ICM (Basic) or Driver ICM

(Advanced) for the ICM Mode.

For more detailed information, see “ICM” on page 25.

7. Make other settings, if necessary. Then click OK.

Color management by Host ICM or ColorSync

The color management of the operating system is performed by the printer driver. Image data needs color management to be performed according to the system or input equipment.

c

Caution:

Use image data in which an input profile has been embedded.

The application needs to support ICM or ColorSync.

1. Run Adobe Photoshop CS.

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2. From the File menu, select Print with Preview.

Select the Show More Options check box.

3. Select Color Management, and then select Document for the Source Space. Select

Printer Color Management for the Profile. Then click Done.

4. From the File menu, select Print.

For Windows users, select the target printer, and then click Properties.

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5. Select Custom for the Mode, and then click the Advanced button.

6. Select ICM (Windows) or ColorSync (Mac OS) for the Printer Color Management. If you are using Windows XP x64, XP, or 2000, select Host ICM for the ICM Mode.

In this case, the ICC profile that has been set by the application is set for the Input

Profile. For the Printer Profile, the ICC profile that corresponds to the paper is automatically set.

7. Make other settings, if necessary. Then click OK.

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Color management by application

If you use an application that supports a color management system, the input profile of printing image data and the printer profile are managed by the application.

In this case, you need to select Off (No Color Adjustment) for the Printer Color

Management in the printer driver.

Since neither ColorSync of Mac OS nor ICM of Windows is used as a color management system, a difference may not appear in a printing result between operating systems. Refer to the application’s user manual for details of the settings.

The basic procedures are as follows.

1. Set the input profile of image data and the printer profile with the application.

2. Select Off (No Color Adjustment) for the Printer Color Management in the printer driver.

3. Run Adobe Photoshop CS.

4. From the File menu, select Print with Preview.

Select the Show More Options check box.

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5. Select Color Management, and select Document for the Source Space. Select the profile of the paper and the intent. Then click Done.

6. From the File menu, select Print.

For Windows users, select the target printer, and then click Properties.

7. Select Custom for the Mode, and then click the Advanced button.

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8. Select Off (No Color Adjustment) for the Printer Color Management.

9. Make other settings, if necessary. Then click OK.

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Paper Information

Epson offers specially designed media for ink jet printers to meet most high-quality printing needs.

See “Epson Special Media” on page 191 for more detailed information on the Epson

special media.

Paper settings

Media Name

Premium Glossy Photo Paper

Premium Luster Photo Paper

Premium Semigloss Photo Paper

EPSON Proofing Paper Semimatte (Commercial)

Archival Matte Paper

Enhanced Matte Paper

Photo Quality Ink Jet Paper

Singleweight Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper-Radiant White

Borderless

Printing

Supported

Supported

Supported

Not supported

Supported

Not supported

Supported

Supported

Supported

Supported

ICC Profile

Pro38 PGPP.icc

Pro38 PLPP.icc

Pro38 PSPP.icc

Pro38 PPSmC.icc

Pro38 ARMP.icc

Pro38 EMP.icc

Pro38 PQIJP_MK.icc

Pro38 SWMP.icc

Pro38 VFAP.icc

Pro38 USFAP.icc

Pro38 WCRW.icc

Technical Support Web Site

The Web site below provides the latest information for latest printer driver, firmware, and consumables for your printer. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/index.htm?product=Stylus_Pro_3800

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Contacting Customer Support

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following information:

❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or similar button in the product software.)

❏ Brand and model of your computer

❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

Help for Users in North America

Epson provides the technical support services listed below.

Internet Support

Visit Epson’s support website at http://support.epson.com and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

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Speak to a Support Representative

Dial: (562) 276-1300 (U.S.), or (905) 709-9475 (Canada), 6 am to 6 pm, Pacific Time,

Monday through Friday. Toll or long distance charges may apply.

Before you call Epson for support, please have the following information ready:

❏ Product name

❏ Product serial number

❏ Proof of purchase (such as a store receipt) and date of purchase

❏ Computer configuration

❏ Description of the problem

Note:

For help using any other software on your system, see the documentation for that software for technical support information.

Purchase Supplies and Accessories

You can purchase genuine Epson ink cartridges, ribbon cartridges, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON

(800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact

EPSON Customer support.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information:

Your Dealer

Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take.

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EPSON Stylus Pro 3800 User’s Guide

Internet URL http://www.epson.com.au

Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your

Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.

The Helpdesk numbers are:

Phone:

Fax:

1300 361 054

(02) 8899 3789

We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required.

Help for Users in Singapore

Sources of information, support, and services available from Epson Singapore are:

World Wide Web (http://www.epson.com.sg)

Information on product specifications, drivers for download, Frequently Asked Questions

(FAQ), Sales Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk (Phone: (65) 6586 3111)

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problem

❏ Enquiries on repair service and warranty

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Help for Users in Thailand

Contact for information, support, and services are:

World Wide Web (http://www.epson.co.th)

Information on product specifications, drivers for download, Frequently Asked Questions

(FAQ), and e-mail are available.

Epson Hotline (Phone: (66)2-670-0333)

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problem

❏ Enquiries on repair service and warranty

Help for Users in Vietnam

Contacts for information, support, and services are:

Epson Hotline (Phone): 84-8-823-9239

Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam

Help for Users in Indonesia

Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.id)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

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Epson Hotline

❏ Sales enquiries and product information

❏ Technical support

Phone

Fax

(62) 21-572 4350

(62) 21-572 4357

Epson Service Center

Jakarta

Bandung

Surabaya

Yogyakarta

Medan

Makassar

Mangga Dua Mall 3rd floor No 3A/B

Jl. Arteri Mangga Dua,

Jakarta

Phone/Fax: (62) 21-62301104

Lippo Center 8th floor

Jl. Gatot Subroto No.2

Bandung

Phone/Fax: (62) 22-7303766

Hitech Mall lt IIB No. 12

Jl. Kusuma Bangsa 116 – 118

Surabaya

Phone: (62) 31-5355035

Fax: (62)31-5477837

Hotel Natour Garuda

Jl. Malioboro No. 60

Yogyakarta

Phone: (62) 274-565478

Wisma HSBC 4th floor

Jl. Diponegoro No. 11

Medan

Phone/Fax: (62) 61-4516173

MTC Karebosi Lt. Ill Kav. P7-8

JI. Ahmad Yani No.49

Makassar

Phone: (62)411-350147/411-350148

Help for Users in Hong Kong

To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.

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Internet Home Page

Epson Hong Kong has established a local home page in both Chinese and English on the

Internet to provide users with the following information:

❏ Product information

❏ Answers to Frequently Asked Questions (FAQs)

❏ Latest versions of Epson product drivers

Users can access our World Wide Web home page at: http://www.epson.com.hk

Technical Support Hotline

You can also contact our technical staff at the following telephone and fax numbers:

Phone:

Fax:

(852) 2827-8911

(852) 2827-4383

Help for Users in Malaysia

Contacts for information, support, and services are:

World Wide Web (http://www.epson.com.my)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Trading (M) Sdn. Bhd.

Head Office.

Phone:

Fax:

603-56288288

603-56288388/399

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Epson Helpdesk

❏ Sales enquiries and product information (Infoline)

Phone: 603-56288222

❏ Enquiries on repair services & warranty, product usage and technical support

(Techline)

Phone: 603-56288333

Help for Users in India

Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.in)

Information on product specifications, drivers for download, and products enquiry are available.

Epson India Head Office - Bangalore:

Phone:

Fax:

30515000

30515005/30515078

Epson India Regional Offices:

Mumbai

Delhi

Chennai

Kolkata

Hyderabad

Cochin

Phone: 28261516-17

Fax: 28257287

Phone: 26447201/02/03/04/07/09

Fax: 26447205

Phone: 28203940/41 -- 28218658/59

Fax: 28272463

Phone: 22831589/90

Fax: 22831591

Phone: 55331738/39

Fax: 55328633

Phone: 2357638/2356652

Fax: 2357950

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Pune

Ahmedabad

Phone: 24335460/90 Ext 214

Fax: 24330881

Phone: 26407176/77

Fax: 26407347

Toll Free Telephone Support

To learn more about Epson products or to avail service support, please call 1600 440011.

This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country.

Help for Users in the Philippines

To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:

Phone:

Fax:

E-mail:

(63) 2-813-6567

(63) 2-813-6545 [email protected]

World Wide Web (http://www.epson.com.ph)

Information on product specifications, drivers for download, Frequently Asked Questions

(FAQ), and E-mail Enquiries are available.

Epson Helpdesk (Phone: (63) 2-813-6567)

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

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Chapter 7

Product Information

Printer Specifications

Printing

Printing method

Nozzle configuration

On-demand ink jet

Black: 180 nozzles

× 3

(Photo Black or Matte Black, Light Black, Light Light Black)

Color: 180 nozzles

× 5

(Cyan, Magenta, Light Cyan, Light Magenta, Yellow)

Character mode

Character Pitch

10 cpi*

Printing Column

167

* characters per inch

Raster graphic mode

Horizontal resolution Printable width

360 dpi* 441.8 mm

(17.39 inches)

720 dpi

1440 dpi

441.8 mm

(17.39 inches)

441.8 mm

(17.39 inches)

2880 dpi 441.8 mm

(17.39 inches)

* dots per inch

Resolution

Print direction

Control code

RAM

Character tables

Character sets

Maximum 2880

× 1440 dpi

Bidirectional

ESC/P Raster

64 MB

PC 437 (US, Standard Europe)

PC 850 (Multilingual)

EPSON Courier 10 cpi

Available dots

6262

12524

25047

50094

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EPSON Stylus Pro 3800 User’s Guide

Printable area

A

B-L B-R

C

A

B-L

B-R

C

Cut sheets

Cut sheets

Cut sheets

Cut sheets

The minimum top margin is 3.0 mm (0.12”)

The minimum left margin is 3.0 mm (0.12”)

The minimum right margin is 3.0 mm (0.12”)

The minimum bottom margin is 3.0 mm (0.12”)

Note:

The printer automatically detects the dimensions of the paper that is loaded. Print data that

exceeds the printable area of the paper cannot be printed.

When you use the front manual feed slot for printing, the top and bottom margins are always

20 mm.

All four margins are set to 0 mm for the borderless printing.

Mechanical

Paper feed method

Paper path

Dimensions

Weight

Friction

Auto Sheet Feeder, front manual insertion, rear manual insertion

Width: 684 mm (27.36 inches)

Depth: 376 mm (14.88 inches)

Height: 257 mm (10.28 inches)

Approx. 19.6 kg (43.2 lb) with consumables

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EPSON Stylus Pro 3800 User’s Guide

Electrical

Input voltage range

100-120 V Model

90 to 132 V

Rated frequency range

50 to 60 Hz

Input frequency range

Rated current

Power consumption

49.5 to 60.5 Hz

0.6 A

Approx. 25 W

Approx. 5 W in Low-power mode

Approx. 0.3 W in Power off mode

220-240 V Model

198 to 264 V

50 to 60 Hz

49.5 to 60.5 Hz

0.3 A

Approx. 25 W

Approx. 5.5 W in Low-power mode

Approx. 0.4 W in Power off mode

Note:

Check the label on the back of the printer for voltage information.

Environmental

Temperature

Humidity

Operation

Print Quality Guarantee

Storage

Operation

Print Quality Guarantee

Storage

* Without condensation

** Stored in shipping container

Operational conditions (temperature and humidity):

10 to 35°C (50 to 95°F)

15 to 25°C (59 to 77°F)

-20 to 40°C (-4 to 104°F)

20 to 80% RH*

40 to 60% RH*

5 to 85% RH**

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EPSON Stylus Pro 3800 User’s Guide

Initialization

Hardware initialization at power on

The printer mechanism is set to its initial state.

The input data buffer and print buffer are cleared.

Software initialization when the

[email protected] (initialize the printer) command is received

Panel button initialization by pressing the Cancel/Reset button on the control panel for 3 seconds, or SoftReset is specified from USB

The printer returns to the default condition last set.

The print buffer is cleared.

The printer returns to the default condition last set.

Print head capping occurs.

Paper is ejected, if any.

The input data buffer and print buffer are cleared.

The printer returns to the default condition last set.

Standards and Approvals

Safety

EMC

UL 60950-1

CSA 22.2 No. 60950-1

Low Voltage Directive 73/23/EEC

FCC part 15 subpart B class B

CSA C108.8 class B

AS/NZS CISPR 22 Class B

EMC Directive 89/336/ECC

EN 60950-1

EN 55022 Class B

EN 55024

EN 61000-3-2

EN 61000-3-3

Product Information

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EPSON Stylus Pro 3800 User’s Guide

Paper

Size

Paper types

Letter (8.5

× 11 inches, 215.9 × 279.4 mm)

Legal (8.5

× 14 inches, 215.9 × 356 mm)

Half Letter (5.5

× 8.5 inches, 139.5 × 215.9 mm)

US B (11

× 17 inches, 279.4 × 431.8 mm)

US C (17

× 22 inches, 431.8 × 558.8 mm)

A6 (105

× 148 mm)

A5 (148

× 210 mm)

A4 (210

× 297 mm)

A3 (297

× 420 mm)

Super A3/B (329

× 483 mm)

A2 (420

× 594 mm)

B5 (182

× 257 mm)

B4 (257

× 364 mm)

B3 (364

× 514 mm)

3.5

× 5 inches, 89 × 127mm

4

× 6 inches, 102 × 152 mm

5

× 7 inches, 127 × 178 mm

16:9 wide size (102

× 181 mm)

8

× 10 inches, 203 × 254 mm

10

× 12 inches, 254 × 305 mm

11

× 14 inches, 279 × 356 mm

12

× 12 inches, 305 × 305 mm

16

× 20 inches, 406 × 508 mm

Plain paper, special papers distributed by Epson

Note:

Since the quality of any particular brand or type of paper may be changed by the manufacturer

at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper. Always test samples of paper before purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams or other problems. If you

encounter problems, switch to a higher grade of paper.

When the paper is curled or folded, flatten them before loading.

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EPSON Stylus Pro 3800 User’s Guide

Ink cartridges

Colors

Cartridge life

Temperature

Capacity

Dimensions

Photo Black

Matte Black

Light Black

Light Light Black

Cyan

Magenta

Yellow

Light Cyan

Light Magenta

2 years from production date if unopened.

Within 6 months after opening package.

Storage (uninstalled) -20 to 40°C (-4 to 104°F)

Storage (installed)

1 month at 40°C (104°F)

-20 to 40°C (-4 to 104°F)

1 month at 40°C (104°F)

80 ml

30.1 mm (W)

× 93.4 mm (D) × 70.2mm (H)

Note:

The ink cartridges packaged with your printer are partly used during initial setup. In order to

produce high quality printouts, the print head in your printer will be fully charged with ink. This one-off process consumes a quantity of ink and subsequent cartridge sets will last for their full rated life.

Quoted yields may vary depending on the images that you are printing, the paper type that you

are using, the frequency of your prints and environmental conditions such as temperature.

To ensure you receive premium print quality and to help protect your print head, a variable ink

safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve.

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EPSON Stylus Pro 3800 User’s Guide

System Requirements

To use your printer with Windows

Your computer should meet the following system requirements:

Minimum system

Pentium 4.1.4 MHz or higher processor for Windows XP x64, XP, and 2000

256 MB RAM or more

8 GB or more free hard disk space

VGA monitor

Your computer dealer can help you update your system if it does not meet these requirements.

To use your printer with Mac OS X

Your computer should meet the following system requirements:

Minimum system

PowerPC G4 867 MHz or higher processor

PowerPC-based Macintosh computers running Mac OS X 10.2.8 or later

Intel-based Macintosh computers with Rosetta

256 MB or more available memory

3 GB or more free disk space

Note:

To see how much memory is available, choose About this Mac from the Apple menu.

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EPSON Stylus Pro 3800 User’s Guide

Interface Specifications

Your printer is equipped with a USB interface and an Ethernet interface.

USB interface

The printer’s built-in USB interface is based on the standards specified in the Universal

Serial Bus Specifications Revision 2.0, the Universal Serial Bus Specification Revision 1.1, and the Universal Serial Bus Device Class Definition for Printing Devices Version 1.1. This interface has the following characteristics.

Standard

Bit rate

Data encoding

Adaptable connector

Based on Universal Serial Bus Specifications Revision 2.0, Universal

Serial Bus Specification Revision 1.1, Universal Serial Bus Device Class

Definition for Printing Devices Version 1.1

480 Mbps (High Speed Mode)

12 Mbps (Full Speed Device)

NRZI

USB Series B

Note:

Only computer equipped with a USB connector and running Windows XP x 64, XP, 2000, or

Mac OS X.10.x support the USB interface.

Ethernet interface

The printer has a built-in Ethernet interface. Use a 10Base-T and 100Base-TX STP

(shielded twisted-pair) cable via the RJ-45 connector to connect to the network.

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EPSON Stylus Pro 3800 User’s Guide

Chapter 8

Options and Consumable Products

Consumable Products

The following consumable products are available for use with your printer.

Maintenance cartridge

The Maintenance cartridge absorbs discharged liquid. If it becomes full, you need to

replace it. See “Replacing the Maintenance Cartridge” on page 138.

Maintenance cartridge T5820

Ink cartridges

To replace ink cartridges, see “Replacing Ink Cartridges” on page 133.

Note:

The product number varies by country.

Ink cartridge (Photo Black)

Ink cartridge (Cyan)

Ink cartridge (Magenta)

Ink cartridge (Yellow)

Ink cartridge (Light Cyan)

Ink Cartridge (Light Magenta)

Ink cartridge (Light Black)

Ink cartridge (Matte Black)

Ink cartridge (Light Light Black)

T5801

T5802

T5803

T5804

T5805

T5806

T5807

T5808

T5809

T5811

T5812

T5813

T5814

T5815

T5816

T5817

T5818

T5819

T5891

T5892

T5893

T5894

T5895

T5896

T5897

T5898

T5899

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Epson Special Media

Most plain paper works well in your printer. In addition, Epson offers specially designed media for ink jet printers to meet most high-quality printing needs.

Note:

The availability of special media varies by country.

The names of some special media vary by country. Use the product number to confirm the type

of special media you need or have.

For the latest information on media available in your area, contact Epson customer support web

site. See “Contacting Customer Support” on page 174.

Cut sheets

Media Name

Premium Glossy Photo Paper

Premium Luster Photo Paper

Size

3R (89

× 127 mm)

5

× 7 in

8

× 10 in

4

× 6 in

11

× 14 in

LTR

A4

A3

Super A3/B

A2

US C

LTR

A3

Super A3/B

US C

Recommended

Application

Photo

Options and Consumable Products

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EPSON Stylus Pro 3800 User’s Guide

Premium Semigloss Photo

Paper

EPSON Proofing Paper

Semimatte (Commercial)

Archival Matte Paper

Enhanced Matte Paper

Photo Quality Ink Jet Paper

Singleweight Matte Paper

Velvet Fine Art Paper

UltraSmooth Fine Art Paper

Watercolor Paper-Radiant

White

4

× 6 in

A4

LTR

A3

Super A3/B

A2

Super A3/B

LTR

A4

A3

Super A3/B

A2

US C

LTR

A4

LGL

US B

Super A3/B

A2

US C

LTR

Super A3/B

A2

US C

Super A3/B

A2

US-C

Super A3/B

Contract Proofing

POP

3D CAD/GIS

Photo/Fine Art

POP

2D CAD/GIS

Imposition Proofing

Photo/Fine Art

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Safety Instructions

Important Safety Instructions

Read all of these instructions before using this product. Also be sure to follow all warnings and instructions marked on the printer.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is larger than this product. This product will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in temperature and humidity. Also keep it away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

❏ Place this product near a wall outlet where the plug can be easily unplugged.

When setting up this product

❏ Do not block or cover the openings in this product’s cabinet.

❏ Do not insert objects through the slots. Take care not to spill liquid on this product.

❏ This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on the product’s label.

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EPSON Stylus Pro 3800 User’s Guide

❏ Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock.

❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with this product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating.

Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to qualified service personnel under the following conditions:

The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the printer in Germany, observe the following:

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

When using this product

❏ Do not put your hand inside this product or touch the ink cartridges during printing.

❏ Do not move the print heads by hand; otherwise you may damage this product.

❏ Always turn the product off using the Power button on the control panel. When this button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

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EPSON Stylus Pro 3800 User’s Guide

When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children and do not drink.

❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

❏ Shake the ink cartridge well before installing it for best results. c

Caution:

Do not shake cartridges (that have been installed previously) with too much force.

❏ Do not use an ink cartridge beyond the date printed on the cartridge carton.

❏ Use up the ink cartridge within six months of installation for best results.

❏ Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

❏ Store ink cartridges in a cool, dark place.

❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.

❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

❏ The IC chip on this ink cartridge retains a variety of cartridge related-information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely.

However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check.

❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

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EPSON Stylus Pro 3800 User’s Guide

When transporting this product

❏ Before transporting the printer, make sure the print heads are in the home (far right) position.

Warning, Cautions, and Notes

w

Warnings

must be followed carefully to avoid bodily injury.

c

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of this printer.

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EPSON Stylus Pro 3800 User’s Guide

Index

A

Advanced settings

Windows

,

19

B

Buttons

,

95

C

Cleaning printer

,

141

Color management

,

163

ColorSync setting

,

78

Consumable products

,

190

Contacting Epson

,

174

Custom mode

Windows

,

18

Cut sheet media media type

,

191

using

,

122

E

EPSON special media

,

119

,

191

EPSON StatusMonitor

Mac OS X

,

90

Windows

,

56

Error indication

,

146

H

Head Alignment

,

110

Help

Epson

,

174

I

Ink cartridges

,

133

,

190

Ink options

Windows

,

19

M

Maintenance cartridge

,

138

Maintenance Mode

,

116

Media Type setting

Mac OS X

,

75

Windows

,

14

Menu mode head alignment

,

108

menus

,

99

network

,

108

paper configuration

,

106

printer setting

,

103

printer status

,

105

setting procedure

,

102

usage

,

99

Multi-page printing

Windows

,

43

,

44

N

Notes for media

,

119

Nozzle check pattern

,

109

O

Online help

Mac OS X

,

94

Windows

,

53

P

Paper Thickness

,

113

PhotoEnhance settings

Windows

,

23

Preview feature

Mac OS X

,

86

Printer driver

Mac OS X

,

66

Windows

,

14

Printer Software uninstalling (Mac OS X)

,

94

uninstalling (Windows)

,

65

Printer utilities

Mac OS X

,

89

Windows

,

46

Index

197

EPSON Stylus Pro 3800 User’s Guide

Print Quality setting

Mac OS X

,

79

Windows

,

19

Problems, solving contacting Epson

,

174

Progress Meter

,

54

R

Replacing

Ink cartridges

,

133

Maintenance cartridge

,

138

S

Service

,

174

Specifications electrical

,

184

interface

,

189

Standards and Approvals

,

185

Status Message

,

97

Status Sheet

,

116

T

Transport the printer

,

144

Troubleshooting

,

146

U

Utility

Speed & Progress

,

50

Using

,

59

Index

198

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