1800 Series

UNINTERRUPTIBLE POWER SYSTEMS
1800 Series
User Manual
1800 Series
Uninterruptible Power Systems (UPS)
6!
© Copyright 2007 Toshiba International Corporation
All rights reserved.
Product Use and Warranty
Restrictions
The Toshiba products listed in this document are intended for usage in general
electronics applications (computer, personal equipment, office equipment,
measuring equipment, industrial robotics, domestic appliances, etc.). These
Toshiba products are neither intended nor warranted for usage in equipment
that either requires extraordinarily high quality and/or reliability, or a malfunction
or failure of which may cause loss of human life or bodily injury (“Unintended
Usage”). Unintended Usage include atomic energy control instruments,
airplane or spaceship instruments, transportation instruments, traffic signal
instruments, combustion control instruments, medical instruments, all types
of safety devices, etc. Unintended Usage of Toshiba products listed in this
document shall be made at the customer’s own risk.
NOTICE
PLEASE INFORM TOSHIBA INTERNATIONAL CORPORATION
OR AUTHORIZED REPRESENTATIVE IN CASE OF
INCONSISTENCIES, OMISSIONS, OR QUESTIONS.
The instructions contained in this manual are not intended to cover all of the
details or variations in equipment, or to provide for every possible contingency
concerning installation, operation, or maintenance. Should further information
be required or if problems arise which are not covered sufficiently contact your
Toshiba sales office.
The contents of this instruction manual shall not become a part of or modify
any prior or existing agreement, commitment, or relationship. The sales
contract contains the entire obligation of Toshiba International Corporation’s
Uninterruptible Supply Systems Division. The warranty contained in the
contract between the parties is the sole warranty of Toshiba International
Corporation’s UPS Division and any statements contained herein DO NOT
create new warranties or modify the existing warranty.
Any electrical or mechanical modifications to this equipment without prior
written consent of Toshiba International Corporation will void all warranties
and may void the UL/CUL listing. Unauthorized modifications can also result
in personal injury, death, or destruction of the equipment.
1800 Series User Manual
QUALIFIED PERSONNEL ONLY
Qualified Personnel are those who have the skills and knowledge
relating to the construction, installation, operation, and maintenance
of the electrical equipment and have received safety training on the
hazards involved (Refer to the latest edition of NFPA 70E for additional
safety requirements).
UNINTERRUPTIBLE POWER SYSTEM (UPS)
Please complete the following information and retain for your records.
Unless otherwise specified, the warranty period for the UPS or UPS part is 36
months from the shipment date (see Toshiba International Corporation Bill of
Lading for shipping date).
Unless otherwise specified, the warranty period for a UPS battery is 24 months
from the shipment date (see Toshiba International Corporation Bill of Lading
for shipping date).
JOB NUMBER
MODEL NUMBER
SERIAL NUMBER
APPLICATION
SHIPMENT DATE
INSTALLATION DATE
INSPECTED BY
FEB 2007
58619-000
1800 Series User Manual
Toshiba’s Customer Support Center
Contact the Toshiba Customer Support Center for assistance with application
information or for any problems that you may experience with your
Uninterruptible Power System (UPS).
Toshiba Customer Support Center
8 a.m. to 5 p.m. (CST) - Monday through Friday
Email - [email protected]
Tel 713/466-0277
Fax 713/896-5212
USA Toll Free 800/231-1412
Canada 800/872-2192
Mexico 01/800/527-1204
You may also contact Toshiba by writing to:
Toshiba International Corporation
13131 West Little York Road
Houston, Texas 77041-9990
Attn: UPS Product Manager
For further information on Toshiba’s products and services, please visit our
website at:
www.toshiba.com/ind/
© Copyright 2007 Toshiba International Corporation
All rights reserved.
Printed in the U.S.A.
1800 Series User Manual
TABLE OF CONTENTS
Product Use and Warranty Restrictions............................................3
General Safety Instructions................................................................8
Important Safety Instructions.............................................................9
INSTRUCTIONS IMPORTANTES CONCERNANT LA SÉCURITÉ.....10
Product Description............................................................................11
Inspection/Installation.........................................................................13
Inspection of the New UPS Equipment..............................................13
Unpacking Instructions.......................................................................13
After Unpacking..................................................................................13
Installation Precautions......................................................................13
Operating Precautions......................................................................14
Layout................................................................................................15
External Dimensions..........................................................................16
Wiring the Unit . .................................................................................16
UPS Power Connections....................................................................16
Operating the UPS...............................................................................19
Display Panel Layout.........................................................................19
Starting the UPS System...................................................................20
Starting When AC Power is Available.................................................20
Starting on DC Power........................................................................20
Stopping the UPS...............................................................................21
Battery Backup Time..........................................................................24
Battery Recharge Time......................................................................24
Battery Check Function......................................................................25
The Function Control Button..............................................................25
Communication Interface...................................................................26
Remote Contacts (IBM AS/400).........................................................26
RS-232C............................................................................................27
Option Card Slot.................................................................................28
Troubleshooting..................................................................................28
Warning/Fault Modes.........................................................................28
Storage of UPS Equipment.................................................................35
General Guidelines............................................................................35
Disposal.............................................................................................36
1800 Series User Manual
Preventive and Scheduled Maintenance/Parts Replacement.........37
Preventive Maintenance.....................................................................37
Parts Replacement.............................................................................37
Appendix A: Specifications...............................................................38
Appendix B: System Overload..........................................................40
Appendix C: Parallel Operation........................................................41
Appendix D: Bypass Undervoltage / Overvoltage...........................42
Appendix E: 1800 Model/Wire Size specifications..........................43
Limited Warranty Policy . ...................................................................44
1800 Series User Manual
General Safety Instructions
Warnings in this manual appear in two different ways:
Danger Warnings
Danger
Caution Warnings
Caution
The danger warning symbol is an
exclamation mark enclosed in a triangle
that precedes the large bold letters spelling
the word “DANGER”. The Danger warning
symbol is used to indicate situations,
locations, and conditions that exist and
can cause serious injury or death.
The caution warning symbol is an
exclamation mark enclosed in a triangle
that precedes the large bold letters spelling
the word “CAUTION”. The Caution warning
symbol is used to indicate situations and
conditions that can cause operator injury
and/or equipment damage.
Other warning symbols may appear along with the Danger and Caution symbol
and are used to specify special hazards. These warnings describe particular
areas where special care and/or procedures are required in order to prevent
serious injury and possible death:
Electrical Warnings
The electrical warning symbol is a
lightning bolt mark enclosed in a triangle.
The electrical warning symbol is used
to indicate high voltage locations and
conditions that may cause serious injury
or death if the proper precautions are not
observed.
Explosion Warnings
The explosion warning symbol is an
explosion mark enclosed in a triangle.
The explosion warning symbol is used to
indicate locations and conditions where
molten, exploding parts may cause serious
injury or death if the proper precautions
are not observed.
1800 Series User Manual
Important Safety Instructions
SAVE THESE INSTRUCTIONS.
This manual contains important instructions for all models of the Toshiba 1800
Series UPS. These instructions should be followed during the installation and
maintenance of the UPS and its batteries.
• The maximum ambient temperature in which this UPS unit should
be operated or stored is 104°F (40°C). The maximum ambient
temperature in which this UPS should charge batteries is 95°F
(35°C).
• When changing battery packs, be sure to use the proper model unit.
Danger
Caution
Caution
Caution
Caution
1800 Series User Manual
Do not dispose of the batteries in a fire.
The batteries inside may explode.
Misuse of this equipment could result in human injury
and equipment damage. In no event will Toshiba
International Corporation be responsible or liable
for either indirect or consequential damage or injury
that may result from the use of this equipment.
Do not open or mutilate the batteries. Released
electrolyte is harmful to the eyes and skin, and
could be toxic.
This unit contains sealed lead acid batteries.
Lack of preventative maintenance could result in
batteries exploding and emitting gasses and/or
flame. Annual preventative maintenance must be
performed by an authorized, trained technician.
Failure to replace the batteries in accordance with
the maintenance schedule may cause the batteries
to crack, possibly releasing electrolytes from the
battery, and resulting in secondary faults such as
odor, smoke and fire.
INSTRUCTIONS IMPORTANTES
CONCERNANT LA SÉCURITÉ
CONSERVER CES INSTRUCTIONS.
Cette notice contient des instructions importantes concernant la sécurit.
10
Attention
Une batterie peut présenter un risque de choc
électrique, de brûlure par transfert d’énergie.
Attention
Pour le remplacement, utiliser le même nombre
de batteries du modèle suivant.
Attention
L’élimination des batteries est réglementée.
Consulter les codes locaux à cet effet.
1800 Series User Manual
Product Description
Theory of Operation
An uninterruptible power supply, or system, is a device that is installed between
commercial power and load equipment. The UPS provides steady AC power
to the load during commercial power fluctuations and interruptions.
During normal operation the UPS uses commercial AC power. It also takes in
all of the high voltage spikes and transients caused by switching and faults,
and all of the common mode and normal mode noise which is associated with
commercial AC power. The UPS converts this input to flat DC power. From
this DC power, the UPS generates its own extremely high quality AC output.
The result of this process is maximum power conditioning.
If the AC power supplied to the UPS drops below a specified voltage level, the
unit’s batteries automatically begin supplying the power instead of receiving it.
This insures that the load connected to the UPS continues to receive power
without interruption. When commercial AC input power becomes available
again, operation returns to normal. The unit’s batteries begin to recharge so
they will be ready for the next power interruption.
Application and Use
Toshiba’s 1800 Series of on-line Uninterruptible Power Systems (UPS) provides
continuous computer-grade AC power in a compact, high performance,
energy efficient unit. The UPS assures safe and reliable operation of critical
office equipment, minicomputers, and local area networks. All units feature
an audible alarm which sounds if the battery voltage drops below standard
during use. This is an additional aid to help in retaining the valuable office
data banks. All units allow for computer interfacing for remote control and
monitoring, and an external battery pack option for extended backup operation.
(See Specifications)
Power Backup
During an electrical power failure the batteries of the UPS unit supply DC
power to the inverter that supports the load equipment automatically, without
interruption. For example, when used to support a computer, a UPS backup
assures additional time to complete your activity and save data after a power
failure occurs.
1800 Series User Manual
11
Power Conditioning
While commercial power is present, the UPS supplies conditioned power to the
load while maintaining the batteries in a charged condition. The UPS protects
the connected load against the normal everyday problems associated with
heavy use of raw commercial power, including power sags, signal interference,
and spikes. This protection keeps power-line problems from reaching your
load where it can cause equipment to operate erratically, or damage software
or hardware.
12
1800 Series User Manual
Inspection/Installation
Inspection of the New UPS Equipment
Upon receipt of the UPS, a careful inspection for shipping damage should be
made.
Unpacking Instructions
1. Remove box and foam pack.
2. Unbolt mounting rails from both
pallet and unit.
3. Place mounting rails at front of
pallet as shown.
4. Insert bolts removed from pallet
into holes at top of ramp.
5. Place tie bracket in slots near
base of ramp.
After Unpacking
1) Check the unit for loose, broken, bent or otherwise damaged parts. If
damage has occurred during shipment, keep all original packing materials
for return to shipping agent. Warranty will not apply to units damaged
during shipment.
2) Check to see that the rated capacity and the model number specified on the
nameplate conform to the order specifications.
Installation Precautions
Caution
1800 Series User Manual
13
1) Install the unit in a well ventilated location; allow at least 4 inches (10
cm) on all sides and 8 inches (20 cm) on back for air ventilation and for
maintenance.
2) Install the unit in a stable, level, and upright position that is free of
vibration.
3) Install the unit where the ambient temperature is between 32° and 104°F
(0° and 40°C).
4) Do not install the UPS in areas that are subject to high humidity.
5) Do not install the UPS in a location that will cause direct sunlight to shine
on the unit.
6) Do not install the UPS in areas that are subject to contamination such as
high levels of airborne dust, metal particles, or flammable gas.
7) Avoid installation near sources of electrical noise. Always make sure that
the unit earth ground is intact to prevent electrical shock and to help reduce
electrical noise.
8) Do not install where water or any foreign object may get inside the UPS.
9) This UPS generates and can radiate radio-frequency energy during
operation. Although RFI noise filters are installed inside the unit there is no
guarantee that the UPS will not influence some sensitive devices which are
operating close by. If such interference is experienced, the UPS should be
installed farther away from the affected equipment and/or powered from a
different source than that of the affected equipment.
Operating Precautions
Caution
1) The UPS should not be powered up until this entire manual has been
reviewed.
2) The input power source voltage and frequency must be within the allowable
range specified in Appendix A. Voltages and frequencies outside of
14
1800 Series User Manual
the specified tolerance range may cause internal protection devices to
activate.
3) The UPS should not be used with a load whose rated input is greater than
the rated UPS output.
4) Do not use the UPS to provide power to motors that require high starting
current or that require a long starting time such as vacuum cleaners and
machine tools (unless appropriate sizing is done by a Toshiba applications
engineer, or other qualified personnel).
5) Do not insert metal objects or combustible materials in the unit’s ventilation
slots.
6) Do not place, hang, or paste any objects on the top or on the exterior
surfaces of the UPS.
Layout
Display
Run/Stop
Switch
0: Stop
1: Run
Option Card Slot
(SNMP/Web Remote Card)
Cooling
Fans
Breaker
Remote
Contact
(male)
RS-232C
(female)
Air
Vents
Line cord and
Receptacle
Options panel
1800 Series User Manual
Battery Plug
(48V DC
Input
Receptacle
for extended
run times
- contact TIC
Marketing)
15
External Dimensions
9.9 in.
28.3 in. Max
23.3 in.
Wiring the Unit
Select the wire size appropriate for the 1800 model being installed. (See Appendix E, 1800 Model/Wire Size Specifications.)
All wiring is to be tightened to 13 lb-in(1.5 N•m) of torque
UPS Power Connections
System Protection Features - The schematic shown below depicts the
electrical locations of the protection devices of the UG1G2L024C6TB
typeform UPS.
Input
Abnormal
Overcurrent
Breaker
Bypass
Reactor/
Charger/
Chopper
Input
ISOLATION
OUTPUT XFMR
Output
Inverter
Batteries
Low Battery
Level
16
Overheating
Output
Current Limit
Overload
Overvoltage/
Undervoltage
Power Flow
1800 Series User Manual
Power Connections - 120 V Input
This illustrates the wiring connections from the power distribution panel (not
part of the UPS) to the UPS terminal block for the 120 V input models of the
1800 Series UPS.
UPS Output Voltage
Main UPS Unit
Output Voltage
120 V
Source Power
Distribution Panel
H3-N
120 VAC
L1 1
H1
L2 2
H2
Breaker
Terminal
H3
N
G
3
G
Terminal Block Details
This is a detailed view of the UPS terminal block for 120V Input referenced in
the connection diagrams above.
1
2
3
4
5
6
H1
H2
G
H3
N
G
120V
GND
1800 Series User Manual
120V
7
8
GND
17
Power Connections - 208/240 V Input
This illustrates the wiring connections from the power distribution panel (not
part of the UPS) to the UPS terminal block for the 208/240 V input model of
the 1800 Series UPS.
UPS Output Voltage
Main UPS Unit
208/240 V
Source Power
Distribution
Panel
11
Input voltage
section (factory
12
High (240V) setting: Low)
13
Breaker
H3
L1 1 H2
H2A
L2 2 H1
H1A
N
G 3
Output Voltage
Low (208V)
G
Terminal
H1A - H3
240 VAC
4
5
208 VAC
H1A - H2A
120 VAC
H1A-N, H3-N
7
6
8
Terminal Block Details
This is a detailed view of the UPS terminal block for 208/240 V input referenced in the connection diagrams above.
1
2
3
4
5
6
7
8
11
12
13
H2
H1
G
H3
H2A
N
H1A
G
LOW
COM
HIGH
Ground
208/240 VAC
Input cables from
distribution panel
240V
Ground
208V
120V
120V
208V
14
15
240V
Jumper selection
see Note 1 & 2
AC Output cables to loads
Note 1: 208V Input: If AC input power is 208 V rated, terminals 11 and 12 must be shorted by
a jumper wire. DO NOT jumper terminal 13 to either 11 or 12.
Note 2: 240V Input: If AC input power is 240 V rated, terminals 12 and 13 must be shorted by
a jumper wire. DO NOT jumper terminal 11 to either 12 or 13.
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1800 Series User Manual
Operating the UPS
Display Panel Layout
Function
Control
Button
Startup on
Battery Button
ON LINE (green lamp)
Lights green when the UPS’s inverter is supplying
power to the load.
AC INPUT (green lamp)
Lights green when normal AC input power is being
supplied to the UPS unit.
WARNING/FAULT (red lamp)
Lights red when the UPS is experiencing an
abnormal condition.
BATTERY (red lamp)
Lights red to indicate that an abnormal condition
exists that is affecting the batteries.
1800 Series User Manual
19
Starting the UPS System
There are two ways to start the UPS system: from AC input power (if present)
or from batteries. Ensure the input breaker is switched on (Figure, page 15).
If the “AC Input” LED is lit, proceed to “Starting when AC Power is Available”.
If the LED is not lit, then there is no AC power available. If the unit is to be
started when AC power is not available proceed to “Starting on DC Power.”
Starting When AC Power is Available
Switch the RUN/STOP switch to the RUN position (RUN = I, STOP = 0).
When the RUN/STOP switch is in the RUN position both the “AC Input” and
the “On Line” LEDs should be lit. When the unit is started with AC input power
it is advisable to allow time for the batteries to fully charge before any load is
connected (see “Battery Recharge Time”, page 24).
Starting on DC Power
If no AC power source is available, or if the AC input power is outside of the
allowable range for input voltage or frequency, the UPS can be started from
battery power. The length of UPS operation time on battery power depends
on the condition of the batteries and the amount of load the UPS is supporting.
To start the UPS from battery power follow these steps:
Step 1 Make sure the RUN/STOP switch is in the STOP position. If the UPS
is being started on DC power because the AC power is out of range, the input
breaker must be in the OFF position (Figure, page 15).
Step 2 Press the “Startup on Battery” button. The UPS will beep indicating
that AC power is not available and the Startup on Battery mode has been
activated.
Step 3 Switch the RUN/STOP switch to the RUN position. This must be
done within 5 seconds of the Startup on Battery mode activation for the unit to
startup using batteries.
Once the unit has started, the “On Line” LED will light, indicating that the
inverter is running and power is available at the output. If the RUN/STOP
switch is not switched to the RUN position within those 5 seconds, the unit will
return to shutdown mode.
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1800 Series User Manual
Stopping the UPS
There are two ways to turn off the UPS: switching from online to bypass mode,
or completely shutting down.
Option 1
The first option is to place the UPS into bypass mode. Bypass mode means
that if there is AC power available, the UPS will route power directly from
the input source to the connected loads without any conditioning. The UPS
inverter is off during this state, but the attached loads do not lose power during
the transition. To place the UPS into bypass mode, switch the RUN/STOP
switch to the STOP position. This mode is most often used manually during
maintenance operation or automatically upon the occurrence of an internal
UPS fault. (For more information concerning bypass mode see Appendix D:
Bypass Undervoltage / Overvoltage).
Option 2
The other option is to turn the UPS off completely. This means that in addition
to the UPS’s inverter shutting down, all power will be stopped to any
equipment attached to the UPS. To shut the UPS down completely, switch
the RUN/STOP switch to the STOP position. Then switch the input breaker off
(Figure, page 15). Once the input breaker has been switched off, all the LEDs
should turn off.
If the RUN/STOP switch is in the RUN position when the input breaker is
switched off, the unit will switch to battery backup mode. The unit will continue
to run for as long as the available battery reserves can support the connected
loads.
Initial Mode
Resultant Mode after:
Switch to Bypass
Trip Manual Breaker
Run
Bypass
Backup
Backup
Shutdown
Backup
Bypass
---
Shutdown
1800 Series User Manual
21
22
1800 Series User Manual
On Line Battery Backup
20% to 100%
*see Note 2,
page 23
AC Input
20% to 100%
*see Note 1,
page 23.
Battery Backup
Bypass
LED State
On Line AC Input 20% to 100%
*see Note 1,
page 23.
Display State
Normal
Operation Mode
UPS Display Status and Operating Condition
On
On
On
On
On
On
On
On
On
The unit will return to normal
operation mode when AC
power is restored.
Notes
Alarm is off. Battery backup is not available.
Alarm will
sound for 1
second at
10 second
intervals.
Alarm is off.
Alarm State
1800 Series User Manual
23
Display State
On Line AC Input
Battery
20% to 100%
*see Note 1.
LED State
On Alarm will
On sound for 1
On second at
On 10 second
intervals.
Alarm State
Parallel operation occurs when
input power is present but
inadequate to fully power the
connected load. The batteries
are used to supplement the AC
input power. The UPS will return to normal operation when
full input power returns.
Notes
Note 2: The level meter described in Note 1 above also displays the remaining battery time when the unit is in backup mode.
If the batteries are fully charged when the unit switches to backup mode the 20% through 100% LEDs will light. As the batteries begin to discharge, the LEDs starting from the top will blink rapidly then slowly and will then turn off as the battery time runs
down. For example if the unit has been running on battery power and there is 90% battery capacity remaining the 20% through
80% LEDs will be lit and the 100% LED will be blinking.
Note 1: The level meter, which consists of the LEDs labeled 20% through 150%, will light according to the current amount of
load connected. As the load exceeds one level, the next level will begin to blink, increasing the blink rate as the load increases
until that full percentage is reached. For example, if the unit is loaded to 40% of maximum output power the 20% and 40%
LEDs will be lit. If another small load is added increasing the load to 45% the 60% LED will begin to blink. If a little bit more
load is added so that the total load becomes 50% the 60% LED will blink faster. This will continue until enough load is added to
equal 60% of the maximum output power at which time the 60% LED will stop blinking and light continuously.
All other display conditions constitute either a warning or a fault condition. These conditions are explained in the section titled
“Troubleshooting” (page 28) in the charts on Warnings and Faults.
Parallel
Operation
Operation Mode
UPS Display Status and Operating Condition (cont.)
Battery Backup Time
The exact amount of backup time provided will vary depending on the UPS
model being used, number of batteries, condition of the batteries and other
factors. However, the chart below gives the times that can be expected from
the standard units with batteries in good condition. For longer runtime options
contact your Toshiba sales representative or the Toshiba marketing department
at (800) 231-1412 or by e-mail at [email protected].
Table 1 - Backup Time as a % of rated load*
UPS Model
100%
75%
50%
25%
1500 VA**
13 min
22 min
35 min
65 min
2000 VA**
10 min
17 min
25 min
53 min
2400 VA
7 min
12 min
20 min
44 min
* Times given are approximate and will vary depending on the age of the batteries, the battery
temperature, the number of previous discharges and the type of load.
** Products are under development, specification may change.
Battery Recharge Time
The following table gives estimates of the time required to recharge the UPS’s
batteries. The recharge time may vary depending on the battery temperature,
the age of the batteries, and other factors.
Table 2 - Battery Recharge Time*
Unit
Batteries
1500 VA
3 ½ hours
2000 VA
3 ½ hours
2400 VA
3 ½ hours
* Recharge times are to 90% full capacity.
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1800 Series User Manual
Battery Check Function
During startup the UPS will perform an automatic ‘Battery Check’ to detect
whether a problem exists in the battery circuit. If the batteries pass the test,
the unit will start normal operation. If a problem is detected during the test the
“Warning/Fault” LED will activate. Other LED’s may also activate. If this occurs
please refer to the “Troubleshooting” section on page 28 for a description of
the problem and possible solutions. It is important to note that when the
UPS has detected bad batteries, the battery backup mode is disabled.
The unit will continue to operate and provide clean power; however, since
there is no battery power available, the unit cannot provide backup power if
input power is lost.
The Function Control Button
The function control button is located on the display panel (see “Display Panel
Layout”, page 19). This button is used to perform different UPS operations,
including initiating a self test, and silencing the alarm. A brief description of
each function follows:
1) Self-Test. In order to perform a self-test the UPS must be operating in the
normal mode (see “UPS Display Status and Operating Condition”, page 22).
To initiate the self-test simply press and hold the Function Control button until
the audible alarm sounds. The self-test also performs the same battery check
described above.
2) Alarm Silence. The alarm silence feature is used to stop the audible alarm
from sounding. Any time the audible alarm is sounding, quickly pressing and
releasing (in less than 1 sec.) the Function Control button will silence the
alarm.
1800 Series User Manual
25
Communication Interface
Remote Contacts (IBM AS/400)
The remote contacts interface is a standard feature. It is provided through
solid state relays with contacts through a DB9 male connector located on the
back of the UPS. The following chart shows the signals and the connector
pinout.
Pin
Signal Function
Logic
In the UPS
1
Fault Signal
Closed when fault
detected
1
2
UPS stop common
3
UPS stop signal
input
Backup stop when the
level changes from
Low (-3 to -15 V) to
High (+3 to +15 V)
2
3
4
Normal input
power supply
Closed with normal
supply power
4
5
Signal common
Common signal return
5
6
Bypass operation Closed during bypass
operation
6
7
Battery voltage
low
Closed at voltage drop
7
8
UPS operation
Closed during inverter
operation
8
9
Power failure
signal
Closed at power failure
9
Voltage
Current
48 VDC peak
100 mA peak
30 VAC rms
(42 VAC peak)
70 mA rms
(100 mA peak)
DB9 Male Connector Outline
(facing connector)
26
1800 Series User Manual
RS-232C
RS-232C serial communication interface is a standard feature that can be
used by authorized service personnel. It is provided through a DB9 female
connector located on the back of the UPS (see “Layout “, page 15). This
interface allows communication between the UPS and a personal computer.
The chart below shows the signals and the connector pinout.
Pin
I/O
1
Symbol
Description
This pin not used
2
Input
RXD
Receive Data
3
Output
TXD
Transmit Data
4
Output
DTR*
Data Terminal Ready
5
-
GND
Signal ground
6
Input
DSR*
Data Set Ready
7
Output
RTS**
Request to Send
8
Input
CTS**
Clear to Send
9
This pin not used
In the UPS
N/C
RXD
TXD
1
2
3
4
GND
5
6
7
N/C
8
9
(*) (**) These pins are tied together internally in the UPS. Signals DTR, DSR,
RTS, and CTS are not used.
DB9 Female Connector Outline
(facing connector)
1800 Series User Manual
27
Option Card Slot
The option card slot is a standard feature. An optional network adapter
card such as RemoteEye®II slides into the slot located on the back of the
electronics module (Figure, page 15). This optional interface allows the UPS
to be monitored across the network or from any point on the Internet.
The RemoteEye®II is an optional network card that allows the UPS to be
managed remotely using the common SNMP/web network protocols. For
more information contact Toshiba’s UPS Marketing Department at (800) 2311412 or by e-mail at [email protected].
Troubleshooting
Warnings and Faults are those abnormal conditions that can occur and could
cause the unit to stop normal operation. These conditions are detected by
the protective circuitry in the unit. The UPS “Warning/Fault” lamp will light red
when a warning or fault occurs.
“Troubleshooting” involves monitoring the LED’s on the front panel and then
interpreting the readout by using the warning and fault mode display charts
that follow. Only the state of the LED’s listed in the chart should be considered.
Other LED’s might be active; nevertheless, only those listed under the column
“LED state” should be considered when diagnosing a warning, or fault.
Warning/Fault Modes
All warnings will cause the red “Warning/Fault” LED to flash. All faults will
cause the red “Warning/Fault” LED to light continuously.
Some warnings and most faults will cause the UPS to transfer to bypass mode.
In many cases, after the condition that caused the fault is corrected the unit
will automatically transfer back to normal mode. For those cases where the
unit does not transfer back automatically contact your Toshiba UPS service
representative at 1-877-867-8773 (outside the U.S. call 713-466-0277).
28
1800 Series User Manual
1800 Series User Manual
29
Warning/Fault Flash
80% Flash
Warning/Fault Flash
100% Flash
Current Limit
(Over
Current)
Ambient
Over Heat
LED State
Warning/Fault Flash
Backup Flash
Display State
Low Battery
Warning
Warning
Alarm will
sound for
1-second at
15- second
intervals.
Alarm will
sound for
1/2- second at
1-second
intervals.
Alarm will
sound for
1-second at
5- second
intervals.
Alarm State
The temperature of the UPS operating
environment is too high. Causes of
this condition include allowing the room
temperature to exceed 104°F (40°C), a
blocked vent, or direct sunlight on the
unit. The unit will transfer to bypass
mode until the temperature is reduced.
If temperature is not reduced after an
allowable time, the unit will shut down.
An output current limit warning is
typically a sign of misapplication.
The load may not be appropriate for UPS support. For further
explanation contact your Toshiba
UPS service representative at 1877-867-8773 (outside the U.S. call
713-466-0277).
The batteries have less than 30%
power remaining. The warning will
continue until either the batteries
become completely exhausted or
AC input power is restored.
Description and Resolution
30
1800 Series User Manual
Warning/Fault Flash
20%
Flash
Warning/Fault Flash
40%
Flash
Input Under
Voltage
(see Note 1,
page 31)
Input Over
Voltage
(see Note 1,
page 31)
LED State
Warning/Fault Flash
Battery
Flash
Display State
Battery Over
Heat
Warning
Warning (cont.)
Alarm will
sound for
two 1/2-second beeps
at 10-second
intervals.
Alarm will
sound for
1/2-second
at 10-second
intervals.
Alarm will
sound for
1-second at
15- second
intervals.
Alarm State
This warning will occur if the input voltage exceeds the maximum allowable
voltage. If the unit was online when
the warning occurred it will transfer
to battery backup. If the unit was in
bypass the output will be turned off.
The unit will return to normal operation
if input power returns to within specified limits.
This warning will occur if the input
voltage drops below the minimum
allowable voltage. If the unit was
online when the warning occurred it
will transfer to battery backup. If the
unit was in bypass the output will be
turned off. The unit will reinitialize the
startup sequence if input power returns
to within specified limits.
This warning can be caused by
the same conditions listed for
Ambient Overheat. Another possible cause would be a problem
with the battery module, which
could prevent the unit from providing backup power.
Description and Resolution
1800 Series User Manual
31
= LED lit continuously
The connected load exceeds the
UPS power rating. Reduce the
load attached to the UPS. The unit
will automatically return to normal
when the load is reduced within the
allowable time limit. If the load is
not reduced, the output will be shut
down. (Details see Appendix B.)
The input frequency is outside
specified limits. If the unit was online
when the warning occurred it will
transfer to battery backup. After the
backup the output will shutdown. If
the unit was in bypass the output will
be turned off. The unit will return to
normal operation if input frequency
returns to within specified limits.
Description and Resolution
Note 1: If any of these warnings occur while the UPS is in online mode it will immediately transfer to backup mode. In this case
the percentage LED’s will be used to show the battery power status. To identify the cause of the warning listen to the number of
consecutive beeps. One beep indicates an input undervoltage, two beeps means input overvoltage, three beeps is a frequency
problem.
= Flashing LED
Warning/Fault Flash Alarm will
150%
Flash sound for 1
second at
15-second
intervals.
Alarm State
Output
Overload
LED State
Warning/Fault Flash Alarm will
60%
Flash sound for 3
1/2-second
beeps at
10-second
intervals.
Display State
Input
Frequency
Regulation
(see Note 1)
Warning
Warnings (cont.)
32
1800 Series User Manual
DC Bus
Over Current
Warning/Fault
20%
Warning/Fault
Backup
Battery
Shutdown
LED State
Warning/Fault
Battery
Display State
Replace
Battery
Fault
Faults
On Alarm will
On sound for
1/2-second
at 1/2-second intervals.
On Continuous
On alarm
On Alarm will
On sound for
1/2-second
at 1/2-second intervals.
Alarm State
This fault indicates an internal
problem with the UPS. Contact your Toshiba UPS service
representative at 1-877-867-8773
(outside the U.S. call 713-4660277).
The battery power of the unit has
been exhausted. The unit output
will shutdown. Batteries must
charge before backup power will
be available. For charging times
see page 24.
Battery pack is not connected or
needs replacement as soon as possible. Failure to replace the battery
pack could result in danger to the
user and failure of the system to
provide backup power.
Description and Resolution
1800 Series User Manual
33
Warning/Fault
60%
Warning/Fault
80%
DC Bus
Voltage
Imbalance
Output
Under
Voltage
LED State
Warning/Fault
40%
Display State
DC Bus
Over
Voltage
Fault
Faults (cont.)
On
On
On
On
On
On
Alarm will
sound for
1/2-second
at 1/2-second intervals.
Alarm State
These faults indicate an
internal problem with the
UPS. Contact your Toshiba
UPS service representative at
1-877-867-8773 (outside the
U.S. call 713-466-0277).
Description and Resolution
34
1800 Series User Manual
= Flashing LED
= LED lit continuously
Warning/Fault
150%
System
Over Heat
LED State
Warning/Fault
100%
Display State
Output
Over Voltage
Fault
Faults (cont.)
On
On
On
On
Alarm will
sound for
1/2-second
at
1/2-second
intervals.
Alarm State
If the system Overheat Fault is
triggered under normal mode, the
unit will transfer to bypass. The
unit will shut down after a certain
amount of time in bypass. This
fault indicates an internal problem
with the UPS. Contact your
Toshiba UPS service representative at 1-877-867-8773 (outside
the U.S. call 713-466-0277).
This fault indicates an internal
problem with the UPS. Contact your Toshiba UPS service
representative at 1-877-8678773 (outside the U.S. call
713-466-0277).
Description and Resolution
Storage of UPS Equipment
General Guidelines
If the UPS equipment is to be stored; the following guidelines should be
used.
Avoid:
1) Storage in sites subject to extreme changes in temperature or high
humidity.
2) Storage in sites subject to exposure of high levels of dust or metal
particles.
3) Storage on inclined floor surfaces or in sites subject to excessive
vibration.
Before Storing:
1) Allow UPS to be operated for 4 hours to ensure that the batteries
are fully charged.
2) Stop the unit (see “Stopping the UPS” on page 21).
3) Place the unit’s Input Breaker switch in the “off” position (see
“Layout”, page 15).
Storing:
1) Store within a temperature range of -4° to 104°F (-20° to 40° C).
If the UPS is stored at a temperature outside of the allowable
operating range, allow time for the unit to reach equilibrium with
the ambient temperature before starting the UPS.
2) For best results, store the UPS in the original shipping container
and place on a wood or metal pallet.
3) The optimum storage temperature is 70°F (21° C). Higher ambient
temperatures cause UPS batteries to need recharging more
frequently.
1800 Series User Manual
35
Recharging requirements during storage:
Recharging the batteries requires that the UPS has AC input power
available. The UPS can be in either the online or bypass mode. (See
“Starting the UPS System”, page 20, and “Battery Recharge Time”,
page 24).
1) If stored in an ambient temperature less than 68°F (20°C), recharge
the batteries every 9 months.
2) If stored in an ambient temperature of 68° to 86°F (20° to 30°C),
recharge the batteries every 6 months.
3) If stored in an ambient temperature of 86° to 104°F (30° to 40°C),
recharge the batteries every 3 months.
Disposal
Please contact your local environmental agency for details on disposal of
electrical components and packaging in your particular area. It is illegal to
dump lead-acid batteries in landfills or dispose of improperly. Please
help our Earth by contacting the environmental protection agencies in your
area, the battery manufacturer, or call Toshiba toll-free at (800) 231-1412 for
more information about recycling.
36
1800 Series User Manual
Preventive and Scheduled
Maintenance/Parts Replacement
Preventive Maintenance
Toshiba’s 1800 Series of UPS’ have been designed to provide years of troublefree operation requiring a minimum of preventive maintenance.
The best preventive measure is to keep the area around the unit, particularly
the air inlet vents, clean and free of moisture and dust accumulations. If the
atmosphere of the installation site is very dusty, use a vacuum cleaner to
periodically remove dust accumulations from the exterior of the unit, especially
around ventilation openings. Schedule authorized Toshiba service centers
to perform internal parts inspections annually, or call a Toshiba UPS service
representative at 1-877-867-8773 (outside the U.S. call 713-466-0277).
Note: Disconnect AC source before servicing
Caution
Proper maintenance of the battery system of this unit is essential to
the safety and reliability of the UPS system.
Parts Replacement
The following list shows intervals for periodic maintenance and replacement
of certain UPS parts.
1) Batteries: Replacement should be done once every 3 to 5 years at a
minimum.
2) Cooling Fans: Replace once every 3 years. (Fan replacement must be
done by Toshiba authorized service personnel).
1800 Series User Manual
37
Appendix A: Specifications
Model Number
UG1A1A015C6TB 1
UG1A1A020C6TB1
UG1A1A024C6TB1
UG1G2L024C6TB
Rated Capacity
1500VA (1.05KW)
2000VA (1.4KW)
2400VA (1.68KW)
2300VA (1.61KW)
Input
Input voltage
Single phase 120VAC, +10% to -40% 2 (72VAC to 132 VAC)
Single phase
208/240VAC, +10%
to -40%1
(125 VAC to 229VAC)
Isolation Transformer
Auto Transformer
Input transformer
50/60 Hz +/- 3 Hz
Input frequency
Input capacity 5
1750VA
2250VA
Bypass
Input voltage
Output voltage
Output voltage
Output transformer
Single phase 120VAC, +10% to -10% 4
Single phase
208/240 VAC +/- 10% 4
Single phase 120VAC
Single phase
208/240/120 VAC
Single phase 120 VAC
Single phase
240/208 /120 VAC
None
Isolation Transformer
Within +/- 3%, steady state
Output voltage regulation
Output
2600VA
125% for 10 minutes, 150% for 5 minutes
Overload rating
Maximun output current
(peak)
2650VA
Approximately unity (0.95 to 1.0)
Input power factor
Rated output current (rms)
3
12.5A
16.6A
20A
9.5A
31.25Apk
41.5Apk
50Apk
23.75Apk
125% for 60 seconds, 150% for 30 seconds
Inverter overload capacity
2.5 at full load
Crest factor
50/60 Hz (+/- 0.5% in free running mode, line sync range +/-1Hz)
Output frequency
Output voltage waveform
Computer-grade sine wave with less than 3.0% total harmonic distortion with linear load
Rated load power factor
0.7
Effeciency (AC-DC-AC)
80%
80%
80%
79%
Note 1: Currently under development, unit specifications may be changed.
Note 2: Below 79% input voltage unit may begin parallel operation; supplementing input power with
battery power. The point at which parallel operation begins is load dependent (for a detailed
explanation of Parallel Operation see Appendix C: Parallel Operation).
Note 3: If input frequency is below 50 Hz, the input Voltage must not exceed 103% of rated input
Voltage.
Note 4: In BYPASS mode if the Input voltage is below 90% or above 110%, the UPS output will be
turned off. (See Appendix D: Bypass Under Voltage/Over Voltage)
Note 5: The input capacity is computed to include peak battery charging power.
38
1800 Series User Manual
Model Number
UG1A1A015C6TB1
UG1A1A020C6TB1
Battery
13 minutes
(at full load)
Physical
10 minutes
(at full load)
7 minutes
(at full load)
12V, flame retardant, valve regulated lead acid
Type
2 strings in parallel, 4 batteries per string
Configuration
Evvironmental
UG1G2L024C6TB
48 Vdc
Battery rated voltage
Estimated Battery backup
time (fully charged, 0.7 load
power factor, 77°F (25°C)
UG1A1A024C6TB1
External Dimensions
(HxWxD)
--
--
--
23.3 x 9.9 x 28.3 (in.)
Net Weight (unpacked,
unpalleted)
--
--
--
181 lbs. (82 kg)
Operating temperature
32° to 104°F (0° to 40°C), optimal at 77°F (25°C)
Storage temperature
-4 to 104°F (-20 to 40°C)
Operating Humidity
30 to 90%, non-condensin
Altitude
Acoustical noise
Up to 3000 ft (1000m) above sea level
55 dB at max. output, measured 3.3ft (1m) from front panel
Note 1: Currently under development, unit specifications may be changed.
1800 Series User Manual
39
Appendix B: System Overload
The 1800 Series UPS is capable of supporting short duration overloads.
Online Mode:
When operating in the On Line mode if the output load goes above the rated
load, the unit may start beeping indicating output overload. Output overloading of 125% of the rated output current can be supported for 1 minute, and
150% for 30 seconds. If the overload continues and does not drop to the
nominal rated load, the unit will eventually transfer to bypass mode.
Bypass Mode:
If the output load is reduced below the output power rating, the unit will return
to normal. If the unit transfers to bypass due to output overload twice in 10
minutes, the “return to normal” function is disabled and will never return to
online mode until the alarm is reset by cycling (turning off then on) the input circuit breaker. If the unit is in bypass mode and the output load is not reduced,
the unit will eventually go to shutdown.
40
1800 Series User Manual
Appendix C: Parallel Operation
The 1800 Series UPS offers a standard feature that allows the unit to operate
with very low input voltage without de-rating the output power. If the input
voltage drops below a certain point the unit will switch to parallel mode.
Parallel mode means that the unit is using the available input voltage and
supplementing with battery power. Because battery power is being used, the
time the unit can operate in parallel mode is limited. However, the time will be
longer than that available when the unit is operating on battery power alone.
The point when the UPS will enter parallel mode will vary depending on the
output load. The following graph illustrates the UPS’ transition from battery
to line power as the line voltage increases from 40% to 100% of normal.
Transition curves are shown for 75% and 100% output load.
As shown in the graph, the lower the output load, the lower the input voltage
can go before parallel mode is activated. However, the minimum input voltage
will always remain at 60% (72 VAC for a 120 VAC system).
1800 Series User Manual
41
Appendix D: Bypass Undervoltage /
Overvoltage
When the 1800 Series UPS is in bypass mode the undervoltage and overvoltage
limits are restricted to +/-10% of the rated input voltage. If the input voltage is
outside of this voltage window the UPS output will be turned off. There is a 5%
hysteresis associated with both the upper and lower limits. This means that
once output has been turned off the input voltage will have to be within ±5%
of the rated input voltage before the startup sequence will re-initialize. (To
start the UPS when the input power is outside of the allowable range see the
section entitled “Starting on DC Power”, page 20).
When the UPS is started, if the RUN/STOP switch is in the STOP (bypass)
position the unit will start in the on-line mode for 1 second before switching
to bypass mode. If the input voltage is out of range the UPS will turn off the
output after 1 second rather than switching to bypass.
42
1800 Series User Manual
Appendix E: 1800 Model/Wire Size
specifications
Model Number
AC Input, AC Output, Ground,
and Selection Jumper Wire
UG1A1A015C6TB
12 AWG
UG1A1A020C6TB
10 AWG
UG1A1A024C6TB
10 AWG
UG1G2L024C6TB
14 AWG
Note: Tightening torque for all wires is 13 lb-in (1.5 N•m)
1800 Series User Manual
43
TOSHIBA INTERNATIONAL CORPORATION
Limited Warranty Policy
(48 contiguous U.S. States, Canada, Mexico)
(UNINTERRUPTIBLE POWER SUPPLIES-UPS)
TOSHIBA INTERNATIONAL CORPORATION (“TIC”) warrants that the 1800
Series Uninterruptible Power Systems (“UPS”) and Uninterruptible Power
System Battery (“BATTERY”) (external battery cabinet) sold by TIC to the end
user (“User”) shall be free of defects in material and workmanship.
Series
1800
UPS Unit
Capacity
Warranty
1.5, 2.0, 2.4 kVA
1
36 months
On-Site
Battery
2
No, Depot
Warranty1
On-Site2
24 months
No, Depot
Toshiba Dispatch3
M-F, 8am-5pm CT
Note 1: The warranty period begins from the shipment date. The shipment
date is determined by the date on the TIC Bill of Lading.
Note 2: For the 1800 Series the warranty applies if the unit is sent and
returned (paid for) by the user to/from the Toshiba plant or a Toshiba
designated Authorized Service Center.
Note 3: Toshiba Service dispatch is available during normal business hours.
24/7 (24 hour per day/7 days per week) service coverage programs
are available and can be purchased through TIC’s Service Department. TIC also encourages users to review TIC’s UPS Preventative
and Scheduled Maintenance/Parts Programs for Premium coverage.
If any UPS, part of UPS, and/or BATTERY fails to conform or is defective then
TIC will repair or replace it at TIC’s option.
LIMITATIONS AND EXCLUSIONS
This limited warranty shall not cover the UPS, UPS part, or BATTERY during
their respective warranty periods, if the following storage, maintenance,
installation, operating conditions are not met throughout the warranty periods
(5 conditions below):
VALVE REGULATED LEAD ACID (VRLA) BATTERIES FOR TOSHIBA UPS
REQUIRED OPERATING CONDITIONS
1. Temperature
44
Annual Average
Temperature 25 °C
(77 °F)
Temperature per cell
< 32 °C (89 °F) for
more than 30 days
1800 Series User Manual
VALVE REGULATED LEAD ACID (VRLA) BATTERIES FOR TOSHIBA UPS
INSTALLATION AND MAINTENANCE CONDITIONS
2. Maximum number
of full charge/discharge cycles
Discharge Time
Maximum Number of
Cycles
(24 months)
30 min.
69
15 min.
86
10 min.
110
5 min.
130
3. Storage
While UPS is in transit or storage it must always be in suitable temperature (see Condition 1).
4. External Batteries
Parallel battery string applications must be
approved by TIC in writing.
5. Idle Batteries
User must recharge the batteries if not in use
(charged) for more than 6 months.
1. This Warranty does not cover damage or defect caused by misuse, improper
application, wrong or inadequate electrical current/voltage/frequency, inadequate
connections, inadequate water or drain services, user negligence, repair by
non-Toshiba designated personnel, accident during shipment, tampering,
alterations, a change in UPS and/or BATTERY location or application,
exposure to the elements, acts of God, theft, sabotage, installation contrary to
TIC’s recommendations or specifications (Published Operation Manuals), also
if serial numbers have been altered, defaced, or removed.
2. Repair or replacement of a defective UPS, UPS part, and/or BATTERY does
not extend the respective original warranty period. All defective UPS, UPS
parts, and/or BATTERIES shall be the property of TIC upon replacement.
3. This warranty shall constitute the sole and exclusive remedy of all purchasers
and users of the UPS, UPS part, and/or BATTERY. TIC’s responsibility for
UPS, UPS Parts, and/or BATTERY shall not exceed one times the net UPS
and/or BATTERY purchase price. TIC HEREBY EXPRESSLY DISCLAIMS
ALL OTHER EXPRESS, STATUTORY AND IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
PROCEDURE
User must contact TIC via e-mail [email protected], or phone
1-877-867-8773 (outside the U.S. call 713-466-0277), no later than 90
days after User’s discovery of occurrence or defect in UPS, UPS part,
1800 Series User Manual
45
and/or BATTERY but in no event after the expiration of the respective warranty
period. Subject to the limitations of this policy and product type, TIC service or
TIC service representative shall repair/replace the UPS/part warranted hereunder, without charge for material, labor. If TIC determines that the requested
repair is not covered under this limited warranty policy, then TIC shall advise
customer and quote cost of repair. Repair charges shall be based on service
parts price and prevailing service charges at the time of repair.
If the case in process is a BATTERY (stand-alone and/or cabinet) TIC will use
its published Battery Diagnostic Document to evaluate warranty applicability.
First, TIC will make sure that the storage, maintenance, installation, and operating conditions were met; then the BATTERY capacity will be tested in accordance with the “performance test” guidelines IEEE Std 450. If the BATTERY
fails to deliver 70% of its rated capacity it shall be deemed defective and be
replaced. Either float or cyclic service will be used to determine the warranty
credit (as per published Battery Diagnostic Document). The typical credit applied will be as in the following table:
Credit for Replacement Battery When Approved Warranty
Time from Shipment
UPS Batteries
Cost to Customer
(Months)
% Credit
% List Price
0-24
100
0
25-30
55
45
31-36
45
55
37-42
35
65
43-48
25
75
49-54
15
85
55-60
5
95
MODIFICATIONS
No representative, salesperson, agent, distributor, or employee of TIC is
authorized to modify any of the terms of this warranty, unless modifications
are made in writing and signed by an authorized TIC officer.
THIS WARRANTY REPRESENTS THE ENTIRE AGREEMENT BETWEEN
TIC AND USER WITH RESPECT TO THE SUBJECT MATTER HEREIN
AND SUPERSEDES ALL PRIOR OR CONTEMPORANEOUS ORAL OR
WRITTEN COMMUNICATIONS, REPRESENTATIONS, UNDERSTANDINGS
OR AGREEMENTS RELATING TO THIS SUBJECT.
46
1800 Series User Manual
NOTES
1800 Series User Manual
47
Notes
48
1800 Series User Manual
Notes
1800 Series User Manual
49
Notes
50
1800 Series User Manual
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Copyright
2/2007
#OPYRIGHT