BANK OF BHUTAN LIMITED (Incorporated under Company Act of the Kingdom of Bhutan, 2000) REGISTERED HEAD OFFICE: PHUENTSHOLING, BHUTAN Corporate Customers (ALL THE PARTICULARS WITH * SIGN ARE MANDATORY) To, The Branch Manager, __________________ Name of the Company/Firm/Govt. Dep. /Agencies*: _________________________________________________________________________________________ Address*: ____________________________________________________________________________________________________________________________ ________________________________________________________________Corporate E-Mail*: ____________________________________________________ General Conditions: 5. One initiator and at least one authorizer are required for corporate BOBNET. 1. The account number and customer details shall be as per the records of BoBL. 6. Power/Limit–power to authorize the amount……………………….. 7. Must produce letter of authority/copy of Board Resolution to avail the all types of corporate BOBNET services. 2. Transaction rights shall be strictly as per mode of operation registered in BoBL records. 3. Initiator – who prepares transaction for authorization. 4. Authorizer – Joint Signatory who authorizes the transaction. *CIF NO. A/C nos. attached to above CIF 1) 2) 3) 4) Initiator Details of the persons authorized to operate the above accounts through Internet Banking Solution: NAME* Date Of Birth* Power/Limit* Telephone/Mobile No* E-mail ID* Citizen ID No.* Signature* Date Of Birth* Telephone/Mobile No* Citizen ID No.* Power/Limit* E-mail ID* Authorizer Authorizer NAME* Signature* NAME* Date Of Birth* Telephone/Mobile No* Power/Limit* E-mail ID* Citizen ID No.* Signature* (In case of more authorizer user, please attach separate application forms) Please provide the following BOBNET facilities for our above mentioned accounts to the above named persons. We have enclosed a letter of authority/copy of Board Resolution to this effect. BOBNET/INTERNET BANKING 1. View Only YES 2. View and Fund Transfer YES NO NO BULK UPLOAD 1. SDMC YES NO SDSC YES NO 2. If Yes, Pls. fill up the separate form (D) BOBSMS/MOBILE BANKING 3. SMS YES NO MOBILE NO. 4. __________ ALERT YES NO 1. View only Services: (Balance Inquiry, Account summary, Account Activity, Cheque Book request, and Cheque Status) 2. Fund Transfer Services: (Own accounts/Third party funds transfer, opening term deposit, loan repayment, bill payment and bulk upload.) 3. SDMC: Single Debit Multiple Credit and SDSC: Single Debit Single Credit Declaration: I/we, hereby apply to the BoBL BOBNET/BOBSMS facilities and declare that the information provided herein is true and correct to the best of my/our knowledge and ability. I/we agree that BoBL reserves the right to accept or reject my/our application without assigning any reason, whatsoever. I/we, hereby-, irrevocably authorize BoBL to debit from my/our above mentioned account for the settlement of transaction amount by utilization of BoBL BOBNET/BOBSMS Banking services, provided in the above name including any charges, if any, that BoBL shall levy and also agree to undertake full liabilities for all the charges/service fees/BOBNET applicable for use of the service together with any further sum to which you may be entitled in respect of the transactions. I/we also acknowledge and confirm that I/we have read and understood the terms and conditions clearly governing the use of BoBL BOBNET/BOBSMS banking services and its consequences mentioned herewith/back side of the application form and agreed to abide by them unconditionally. In the event of my/our failure to abide by the terms and conditions stipulated herein, I/we agree irrevocably to compensate the BoBL and its Branches for any loss incurred or to be incurred in future. Date: Authorize Signatory (S) (Affix Legal stamp) FORE BANK USE ONLY Signatures, account No. and name of the applicants verified and found as per Bank’s records. Required services are enabled at the account level. Recommended and Permitted for providing Corporate BOBNET Services. Application Received Date*: _____________________ Name and Signature of Section Officer: __________________________________________________ Branch Incharge*: ______________________________________ Branch Seal* For use at Delivery Channels Group only User ID:1) ____________________________________ 2)______________________________________ 3) ________________________________________ Created By: ________________________________________ Name: ___________________________________________ Authorize By: _______________________________________________ PIN MAILER ISSUED TO Signature: ________________________________________ Bank of Bhutan Ltd, Samdrup Lam, Post Box No. 75, Phuentsholing Tel: +975-5-252225/252404 – 116 / 128, Fax: +975-5-254838 SWIFT: BHUBBTBT Website: www.bob.bt Email: [email protected] BANK OF BHUTAN BOBNET AND BOBSMS : TERMS AND CONDITIONS These terms and conditions specify the rights and duties of a customer (you) and the BoBL (us) in 3. Further, the BoBL may also publish notice of general nature on its website, which is connection with your use of the service. All the terms and conditions form the part of the applicable to all customers. Such notices shall have the same effect as a notice serviced Agreement with the signing of this application by the customer and BoBL. These terms and individually to each customer. conditions are legally binding upon the customer. Therefore, it is important to read them CHARGES carefully before you sign and execute the application. These terms and conditions supersede all The BoBL reserves the right to charge and recover from the user, service charge for earlier terms and conditions relating to the service, if any, except where we advise you providing the BOBNET/BOBSMS service (including but not limited to the right of charging otherwise. The terms and conditions apply to the individual accounts and company accounts that the user for the use of funds transfer). The user hereby authorizes BoBL to recover the you may access while availing the service. If there is a conflict between the terms and conditions service charge by debiting from one of the accounts of the user or by sending a bill to the of this Agreement and any other relevant terms and conditions, these new terms and conditions user who shall be liable to make the payment within the specified period. Failure to do so shall prevail. These terms and conditions relate to: shall result in recovery of the service charge by the BoBL in a manner as the BoBL may 1. Individual accounts in your sole name; and deem fit along with such interest, if any, and/or suspension of the facility of 2. Joint accounts but only if these may be operated by a single signing authority; BOBNET/BOBSMS without any liability to the BoBL. 3. Business and corporate accounts (collectively "eligible accounts"). Account holders who do not CHEQUE BOOK ISSUE: have an account for these purposes may nonetheless make account enquiries. The customer can request for issue of a cheque book and after 24 hours he/she has to By submitting the "I agree" button, for these terms and conditions at the time of login, you agree collect it from his/her branch respectively. to be legally bound by the same and legally liable of any consequence therof. These terms and OPERATING TIMES, CHANGES AND DISRUPTIONS conditions are subject to change from time to time. Any changes shall be notified to you The Service shall usually be available for use at the times given in the User Guidance or at online/written. other times notified to you. You accept, however, that routine maintenance requirements, CUSTOMER COMPLIANCE excess demand on the systems and circumstances beyond our control may mean it is not The requirements as prescribed by BoBL for the purpose of due authentication shall be complied always possible for the Service to be available during its normal operating hours. In and confirmed by the customer, which shall be as hereunder. The customer hereby agreed to connection with the Service, we are entitled at any time to: conform to the prescribed authentication procedures and security measures required for 1. Change the mode of operation; or transactions and shall undertake all reasonable measures to ensure that the login/transaction 2. Add to, remove or otherwise change, end or suspend any of the facilities available; or password is not revealed to any third party, whatsoever. If there is misuse of any facility or end the Service. service and then loses money from his/their account, it shall be his/their own liability and the If we decide to change or end the Service, we shall try to give you prior notice. We will in BoBL shall not bear any losses whatsoever. If you do not agree to any of these terms and no way be liable in case of such termination / end of service and / or for any loss caused / conditions, you are not obliged to sign and execute this document. suffered in this regard. The various compliance in respect of customers are: EXCLUSIVITY CLAUSE: 1. Herein after the Internet Banking shall be called as BOBNET and Mobile/SMS Banking is called The customer hereby agrees to use the website strictly for his/her/their/its internal use and as BOBSMS. not for any illegal purpose or in any manner inconsistent with the terms and conditions. 2. The Customer shall be allotted User ID, Login Password and Transaction PIN by the BoBL in the The customer agrees not to use, transfer, distribute or dispose of any information first instance. The user shall be required to change the Login Password assigned by BoBL on contained in the website in any manner that could compete with the business of BoBL or accessing the BOBNET/BOBSMS services for the first time after his/her/its agreeing to the terms otherwise is against the interests of BoBL. and conditions for BOBNET/BOBSMS. As a safety measure, the user shall change the Login The term of the BOBNET/BOBSMS services and to comply with all reasonable written Password as frequently as possible thereafter or as and when the system requires for the same requests made by BoBL and other parties of context, equipment or otherwise to protect (which shall be 90 days from the last change) whichever is earlier. In addition, BoBL may at its their and other parties contractual, statutory and common law rights in the website. The discretion advise the user to adopt such other means of authentication as it may deem fit. customer agrees to notify BoBL in writing promptly upon becoming aware of any 3.The customer shall be bound by the instructions he/she has initiated in the BOBNET/BOBSMS, unauthorized access or use of the website by any party or any claim that website infringes making it clear that the Bank does not have any liability when his/her instructions using the Login upon any copyright, trademark or contractual, statutory or common law rights. The / Transaction/SMS Password are carried out. That is the BoBL is in order in carrying out the customer is allowed to download and retrieve data from the website on his/her/their/its instructions of the customer on BOBNET/BOBSMS, relying on the Login /Transaction/SMS computer screen, print individual pages on paper, photocopy and store such paper in an Password and any transaction thus carried out by the BoBL shall be deemed to have been duly electronic form on desk for his/her/their/its exclusive personal use only. The customer authenticated/authorized by the customer. further acknowledges that all the intellectual property in the website and the service 4. The customer understands and agrees that the transaction pin is for the purpose of provided continues to vest with BoBL and the customer shall not claim any right hereafter. authenticating the transaction and shall have same effect as the specimen signature of PROTECTIVITY CLAUSE authorized signatory of the customer and the customer shall be bound by the transactions The customer specifically agrees to hold BoBL harmless from any and all claims and agrees initiated by the use of transaction pin. . that BoBL shall not be liable for any loss, actual or perceived, caused directly or indirectly 5. In case the user forgets the Password, a new Password may be obtained from the BoBL against by government restriction, market regulation, war, strike, virus attack, equipment failure, a formal written request. Such replacements shall not be construed / deemed as the communication line failure, system failure, data corruption, security failure on the internet, commencement of new contract. In such an event the BoBL shall provide the new Password unauthorized access, hacking, theft or any problems technological or otherwise or other within a reasonable period. However, till such time no transactions shall be made. condition beyond BoBL’s control, that might prevent the customer from entering or BoBL 6. The customers are totally responsible and all exercise due care in respect of from executing an instruction, order or direction. Customer further agrees that customer confidentiality/safekeeping/secrecy of the Login Password /Transaction pin and User ID. If third will not be compensated by BoBL for the orders, instructions or directions which could not party gains access to the service in the customer accounts, the customer shall be fully and totally be executed. responsible and shall indemnify the BoBL against any liability, cost or damages arising out of CLOSURE OF ACCOUNT claims or suits by such third parties based upon or relating to such access and use. The customer agrees that he/she/they/it shall be able to exercise the right to close the 7. The customer shall refrain from accessing the resources of the BoBL for BOBNET/BOBSMS account(s) with BoBL, only if there is no obligation pending to be met by the customer from public locations like browsing centers which are susceptible for hacking of passwords and towards BoBL. other misuse. In any such case, the customer shall be responsible and indemnifies BoBL against DECLARATION OF BANKING FACILITIES LINKED WITH THE ACOOUNT any liability, costs and damages arising out of such hacking or misuse. I, we hereby agreed to submit in writing to the BoBL about the banking facilities linked to 8. The customer shall not attempt to access the information and other details stored with BoBL the account while legally transferring the authority to another person/party to operate the through any means other than the Internet/Mobile Banking services provided. The customer shall account. If I, we fail to notify the same to the BoBL in writing, any consequences thereof also ensure that unauthorized persons do not access his/her/ their/its account(s). In case the shall be my/our own risk and liability whatsoever. third party succeeds in getting an order against the BoBL from the court, forum, etc., due to RIGHTS RESERVED violation of the above by the customer, then the customer agrees to indemnify the BoBL for the The customer hereby acknowledges and agrees that any rights not expressed herein are loss caused to the Bank by such violation. reserved. The customer also agrees that the terms and conditions are subject to change 9. The User desirous of availing BOBNET/BOBSMS shall either be the account holder and sole from time to time and all the customers shall be automatically bound by such changes, signatory or authorized to act independently in case of a joint account. The other joint account irrespective of the time taken in displaying on the net. In the event of failure to intimate holders shall expressly agree with the arrangement and give their consent for: All transactions the same, the BoBL shall not be responsible for any action by the user whose authority has arising from the use of BOBNET/BOBSMS in the joint accounts shall be binding on all the joint been revoked by the Customer. account holders, jointly and severally. The Bank shall in no way be liable for any loss / damage SURVIVAL OF OBLIGATION whatsoever that may be incurred or alleged to be incurred by the other joint holder in such an The duties of customers under these terms and conditions shall continue to be in full force event. and effect, notwithstanding the termination of the BOBNET/SMS Services. The termination 10. In case of accounts opened for and on behalf of minors, the natural guardian shall undertake of the services shall be without prejudice to any accrued right of BoBL. to give all instructions relating to the operation of the account and further undertake not to NON-TRANSFERABILITY reveal the User ID and Password to the minor, which if done so will beat that account in case if The facilities granted under BOBNET/BOBSMS services to customer/user are not the account is operated by the minor. In such an event the transaction will be deemed to have transferable under any circumstances by BoBL without the prior written concern of the been undertaken by the guardian. account holder. 11. The BoBL shall have the right of set-off and lien, irrespective of any other lien or charge, ARBITRATION present as well as future on the deposits held in the User’s accounts whether in single name or Any dispute arising between the parties hereto in connection with the validity, joint name(s), to the extent of all outstanding dues, whatsoever, arising as a result of the interpretation or implementation of this agreement, the matter shall be resolved mutually BOBNET/BOBSMS service extended to and/or used by the customers/users. to the extent possible. If a mutual resolution is not possible, the matter shall be referred to 12. BoBL shall not be responsible, if the system do not pass the transaction on the transaction Royal Court of Justice, Bhutan. date due to system problem and if the payment confirmation is successful in the confirmation ACCOUNT CANCELLATION page but transaction failed at backend. In case the user does not login to his internet banking account for a period exceeding 90 NOTICE: days, the Bank will have the right to revoke such inactive account. The method of giving notice by the BoBL and the customer are as under: UTILITY PAYMENT & BULK UPLOAD: 1. Electronically to the mail box of either party. The user shall upon making the utility payment or bulk upload, crosscheck/confirm their 2. In writing by delivering them by hand/post/courier/fax/email to the last address given by payment or upload from “Bill Pay View” and “Bulk File View” menu respectively in BOBNET the customer and in the case of BoBL to the Relationship Manager to whom the customers’ banking as given in the user manual. account is linked or to the Branch/s where he/she is maintaining account. Signature:………………………………………………………………Date:……………………………………………………..
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