ATCOM AG-110 User manual

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AG-110 SIP Gateway User Manual

AG-110 SIP Gateway User Manual

1AG-110 SIP Gateway Features ...................................................................................3

1.1

Product Appearance ............................................................................................ 3

1.2

Backside Illustration ........................................................................................... 4

1.3

Software .............................................................................................................. 4

1.4

Protocol and standard.......................................................................................... 4

1.5

Interface features................................................................................................. 5

1.6 Electric requirements.............................................................................................. 5

1.7 Operating requirement............................................................................................ 5

1.8 Certificate: .............................................................................................................. 5

1.9

Packaging............................................................................................................ 5

1.10

Installations .......................................................................................................... 5

2Settings 7

2.1

Home................................................................................................................... 7

2.2

LAN .................................................................................................................... 8

2.2.1 LAN status ....................................................................................................................... 8

2.2.2 LAN settings .................................................................................................................... 9

2.2.3 PPPoE setting.................................................................................................................. 9

2.3

SIP..................................................................................................................... 11

2.3.1

2.3.2

2.3.3

2.3.4

2.3.5

2.3.6

2.3.7

SIP server Configuration .............................................................................................. 11

Extensions ..................................................................................................................... 12

User1 Configuration(User2 is the same as User1) ....................................................... 13

OOB Signalling ............................................................................................................. 15

ToS/DiffServ .................................................................................................................. 16

Tone ............................................................................................................................... 17

Ring ............................................................................................................................... 18

2.3.8 Service Code ................................................................................................................. 19

2.4

CODECS........................................................................................................... 20

2.5

System............................................................................................................... 21

2.5.1

2.5.2

2.5.3

Security,Timeout ............................................................................................................ 21

Localization................................................................................................................... 22

Handset ......................................................................................................................... 23

2.5.4 SNMP Configuration..................................................................................................... 24

2.6

Download.......................................................................................................... 25

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2.6.1 Download ...................................................................................................................... 25

2.7

Configuration .................................................................................................... 26

2.7.1 Backup and restore settings........................................................................................... 26

2.8

Reset.................................................................................................................. 27

3Restore to factory default..........................................................................................28

4FAQ 29

Q1 What is the default account of AG-110? ........................................................... 29

Q2 How to use the IVR function of AG-110? ........................................................ 29

Q3 How can I know the IP address of AG-110?..................................................... 30

Q4 How to update AG-110 firmware?.................................................................... 31

Q5 How to use dial plan?........................................................................................ 31

Q6 How to use the value add service of AG-110?.................................................. 32

Q7 How to configure AG-110?............................................................................... 33

Q8 How to change AG-110 LAN port MAC address? ........................................... 33

Q9 Why does my AG-110 always drop off from the server? ................................. 34

Q10 How to use the speed dial function? .................................................................. 34

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AG-110 SIP Gateway User Manual

1 AG-110 SIP Gateway Features

1.1 Product Appearance

1. TEL: telephone status, the light is led ,when pick up the phone the light off

2. WAN: WAN port status ,when the network is ok the light will flash

3. SYS: Not registered in sip sever ,the light off , Registration lamp blinks registered, light off

4. PWR: power status led.

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1.2

Backside Illustration

1. TEL: telephone interface

2. WAN: 10M/100M auto-negotiation, factory default is set to DHCP.

3. POWER: Power Jack, 9~12V,800mA

4. Reset:

Please refer to “ restore_to_factory_default

” for the usage of this button

1.3 Software

z Configured by HTTP web browser z Support HTTP, TFTP upgrade. z Support major G.7XX (G711,G729,G723,G726) Codec z Dynamic voice jitter buffer, CNG (Comfort noise generation),VAD z G.165 compliant 16ms echo cancellation z Tone generation and Local DTMF re-generation according with ITU-T z E.164 dial plan and customized dial rules z Support T38 FAX z Support adjustable user password and super password z IVR (Interactive Voice Response)

1.4 Protocol and standard

z IEEE 802.3 /802.3 u 10 Base T / 100Base TX z Major G.7XX; z SIP RFC3261 z TCP/IP: Internet transfer and control protocol z RTP: Real-time Transport Protocol z RTCP: Real-time Control Protocol z VAD/CNG save bandwidth z TFTP: File Transfer protocol z HTTP:

Hyper Text Transfer protocol z HTTPS:

Secure Hypertext Transfer Protocol

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1.5 Interface features

z WAN: 10M/100M auto-negotiation z LAN: 10M/100M auto-negotiation z

FXS ports:

Line Feed Voltage: >=42V

1.6 Electric requirements

z Voltage: 9V ~ 24V z Power adapter: output DC 12V/450 mA

1.7 Operating requirement

z Operation temperature: 0 to 40° C ( 32° to 104°F) z Storage temperature: -30° to 65° C (-22° to 149°F) z Humidity: 10 to 90% no dew

1.8 Certificate:

z CE, FCC Part15, RoHS

1.9 Packaging

¾ Size: 22.5cm×17.0cm×7.6cm

¾

Packing list

9 AG-110 gateway X 1

9 Power adapter X 1

9 CD X 1

1.10 Installations

Connect the AG-110 LAN port and you computer with the RJ45 cable, and then change your computer IP to static 192.168.1.xxx or use dynamic obtain IP, type 192.168.1.1 in your IE browser to access AG-110 and change its setting.

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AG-110 SIP Gateway User Manual

2 Settings

2.1 Home

1. System uptime: system running time

2. NTP time: NTP time and date

3. LAN IP Address: Gateway IP, factory default is192.168.1.1

4. MAC Address: Gateway MAC address,the same as LAN port

MAC address

5. Serial Number: device serial number

7. Application Code Version: firmware version

8. Downloader Code Version: downloader version

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2.2 LAN

Interface Status

1. Enable: Yes indicate LAN id ready for use

3. Interface status: UP or Down

4. Link Status: link speed mode

Network Settings

5. IP address: LAN port IP address,factory default is

192.168.0.1

6. MAC Address: LAN port MAC address

7. Subnet Mask: LAN port subnet mask

8. Default Gateway: default gate way IP

Name: Domain

Priority Tag value encoded in the

Ethernet header in outgoing packets.

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2.2.2 LAN settings

1、Use DHCP to obtain LAN configuration:use DHCP to obtain ip address for Ethernet

2、Specify fixed LAN configuration: fix ip address

IP Address: ip address of ethernet

Subnet Mask: mask

IP Gateway: gateway

3、Automatically obtain DNS server settings: Auto obtain DNS

4、Manual DNS server settings: setting DNS server by yourself

IP DNS Server : public DNS Server

IP DNS Server2: private DNS Server

2.2.3 PPPoE setting

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1. Enable PPPoE: use PPPoE to connect to the internet

2. Username&Password: PPP id and PPP pin from your ISP

3. Echo Timeout: The duration between PPP echo requests sending to server. requests before PPP connection is closed.

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2.3 SIP

2.3.1 SIP server Configuration

1. Primary Server: Primary Server, AG-110 will auto switch to

Secondary server if primary server is unavailable.

2. Secondary Server: secondary server (back up function)

3. Address: SIP server IP address

4. Port:

5. Domain Name:

SIP server port,the well know port is 5060 server domain

6. Send Registration Request with Expire Time:Register TTL (unit: seconds).

Indicate the register period, if AG-110 always log off after some time,please set this time to a lower value.

7. Outbound Proxy IP: Outbound Proxy server IP address

8. Outbound Proxy Port: Outbound Proxy server port

RTP port Number Setting: RTP local port, the minimum value is 4

NAT Traversal

3. Stun Server IP: Fill in your stun server IP when using stun method

4. Stun Server Port: Fill in stun server port

Gateway Settings

1. Dial Plan:

please refer to dial_plan

2. # use as a quick dial function: the number will send immediately after you press the # button

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AG-110 SIP Gateway User Manual

3. To enable # to be recognized as dial number: use # as a dial number

4. * use as a quick dial function: the number will send immediately after you press the * button

5. To enable * to be recognized as dial number: use * as a dial number

2.3.2 Extensions

SIP Extensions:

1. Support PRACK method with provisional response reliability: enable

SIP PRACK support

2. Encode SIP URI with user parameter: encode user=phone parameter in

SIP URI

3. Session Timer use UPDATE method: enable SIP session timer function。

4. Enable Global Number support(E.164): enable E.164 support。

5. Call Hold using c=0.0.0.0 (RFC 2543) in SDP:using the call hold method described in RFC 2543. If unchecked, the call hold would follow RFC

3263 method

6. Send NOTIFY for REFER request:

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AG-110 SIP Gateway User Manual

transfer for unattended and attended call transfer.

Configuration(User2 is the same as User1)

Primary ServerSecondary Server

Phone Number: phone number.

CallerID Name: caller ID

Port Name: Local register port. (Note: please assign different port to different user)

User Name: user name.

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Password: password.

Line1 AEC Control:

enable AEC (Acoustic Echo Cancellation) function, if the other hear a significant echo, please check this option.

Line1 Gain Control:

Input Gain Control (-12 ~ 18) db: input volume control.

Output Gain Control (-12 ~ 18) db: output volume control.

Supplementary Service Subscription:

Enable Call Waiting (Reject second incoming call): enable call waiting.

Enable Caller ID: enable caller ID display.

Reject anonymous: reject anonymous call.

Block Caller ID in outgoing call: use anonymous Caller ID.

Distinctive Ring Settings: set distinctive ring to different user.

Speed Dial Setting: speed dial number setting.

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AG-110 SIP Gateway User Manual

This sub-page allows configuration of the out-of-band signaling options for SIP.

Select whether OOB telephone event signaling is to be done using the SIP INFO message, or to be done via RFC2833 RTP signaling. For additional information please refer RFC2833.

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AG-110 SIP Gateway User Manual

2.3.5 ToS/DiffServ

This sub-page is used to configure the Type-of-Service/Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and RTP packets. The ToS/DiffServ byte values are entered as two-digit hexadecimal values. If no special ToS/DiffServ value is to be used for a particular traffic type, enter “00” or leave the setting empty.

Press “Save ToS/DiffServ Settings” to save these new settings.

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2.3.6 Tone

Set AG-110 ring tone for different region.

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AG-110 SIP Gateway User Manual

2.3.7 Ring

Set different user’s ring tone, co-work with “SIP

ÆUserÆDistinctive Ring Settings”

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AG-110 SIP Gateway User Manual

Please refer to value_add_service for the use of service code.

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AG-110 SIP Gateway User Manual

2.4

CODECS

CODECS:

Support CODEC: G711U、G711A、G723、G726、G729。

Silence Suppression: enable VAD.

Packetization:

Configure the packet sending increments

Jitter Buffer

configure the timing of the voice buffering.

Selection between adaptive or fixed jitter buffer. Default = ADAPTIVE

Set the adaptive jitter buffer maximum playout delay. Default = 100ms or Fixed jitter buffer playout delay. Default = 40ms

Whether or not to automatically switch from an adaptive jitter buffer to a fixed jitter buffer upon fax/modem tone detection

Click on “Save CODEC Configuration” to save the configurations made.

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2.5 System

2.5.1 Security,Timeout

Setting web security and authentication timeout

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AG-110 SIP Gateway User Manual

2.5.2 Localization

Choose the correct country for a proper impedance match, as well as the NTP

Server, and Time Zone. Check the “Adjust clock for daylight savings”, when applicable.

Click on “Save Localization Settings”, to save your configurations.

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2.5.3 Handset

Hook Flash timing setting

Hook Flash Timer Min: minimum available time,unit: ms。

Hook Flash Timer Max: maximum available time,unit: ms。

When you press the flash during the time range you set, your action will act as hold function, and otherwise it will act as the hang up function. In some application, user wants to call another people immediately after he put down the handset, he can set the hook flash timer during the range: 10ms~20ms

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AG-110 SIP Gateway User Manual

SNMP Trap Configuration

IP address: Trap host IP address

Trap Community: The community name used by the SNMP manager to verify traps. The default value is ‘public’

SNMP Community Configuration

Read Community: The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is ‘public’

Write Community: The community name used by the SNMP manager when setting SNMP data items in a client’s MIB. The default value is ‘public’

SNMP Community Configuration

System Description: Description of the unit (e.g. “John’s phone”)

System Object Id: A vendor’s enterprise ID

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AG-110 SIP Gateway User Manual

2.6 Download

2.6.1 Download

For both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main application is executing, and proceed with the ROM file download and permanent write of the application to the device’s flash memory.

After the download is completed, the download status page will be displayed.

Note: The available upgrade firmware is in .r0 extension; make sure you use the correct firmware before you update the firmware.

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2.7 Configuration

2.7.1 Backup and restore settings

Back up and restore the configure files.

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AG-110 SIP Gateway User Manual

2.8 Reset

AG-110 will save the current settings and reset by clicking the “reset” button

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AG-110 SIP Gateway User Manual

3 Restore to factory default

If your AG-110 settings is in chaos or you can’t get the AG-110 IP to access it, you can reset the device to factory default: b) Press reset button and power on c) The PWR led will light

ÆThen PWR , SYS, WAN and LAN led will blinkÆ

Then the PWR and SYS led light. d) Release the reset button after about 15~20 seconds,

e) The PWR, SYS, WAN and LAN led will blink for a while and then the PWR

and SYS led will light.

AG-110 will be reset to factory default after the above procedure, you can then

access AG-110 through its LAN port, please refer to access_AG110 for

details.

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AG-110 SIP Gateway User Manual

4 FAQ

Q1 What is the default account of AG-110?

A1

The default account is: user password:

Q2 How to use the IVR function of AG-110?

A2

The IVR function is record in G729 codec, so you have to choose G729 codec to active the IVR.

You can use IVR function to observe and set the WAN port network parameters pick up the handset and dial **** to enter IVR mode。

Key Function

**** nter main menu Submenu

100# eck network state

Input

110#

120#

DHCP Settings 1# Enable DHCP function

2# Disable DHCP function or# back to main menu

Static IP address Use “*” replace “.”, and “#” as end.

Settings For example: 172*16*230*227# or # back to main menu

130# Gateway IP settings Use “*” replace “.”, and “#” as end.

For example: 172*16*230*1#

140# Subnet mask settings or # back to main menu

Use “*” replace “.”, and “#” as end.

For example: 255*255*255*255# or # back to main menu

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AG-110 SIP Gateway User Manual

Q3 How can I know the IP address of AG-110?

A3 you can use the following methods to obtain AG-110’s IP

1.

Use IVR function;

2.

Observe the IP from the upper gateway;

3. Use the DHCP assignment function of AG-110 ii. Directly connect your computer and AG-110’ LAN port, iii. iv.

Set your computer to dynamic obtain IP,

Use command “ipconfig” to view your computer network status, and the gateway IP is the AG-110 LAN port IP. It is 192.168.1.1 in this case.

v. Then you can use this IP address to access AG-110 through its LAN port the default account is admin/voip

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AG-110 SIP Gateway User Manual

Q4 How to update AG-110 firmware?

A4: Go to Download

ÆDownload, press “browse” in the http download method,and choose the correct firmware file (a 1.5M file in .r0 extension),and press the “Start HTTP Download” to perform updating。

Q5 How to use dial plan?

A5

A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for resolution into an IP address.

Dial plans are expressed using the same syntax as used by MGCP NCS specification.

The formal syntax of the dial plan is described by the following notation:

Digit ::= "0" | "1" | "2" | "3" | "4" | "5" | "6" | "7" | "8" | "9"

Timer ::= "T" | "t"

Letter ::= Digit | Timer | "#" | "*" | "A" | "a" | "B" | "b" | "C" | "c"| "D" | "d"

Range ::= "X" | "x" -- matches any digit

| "[" Letters "]" -- matches any of the specified letters

Letters::= Subrange | Subrange Letters

Subrange::= Letter -- matches the specified letter

| Digit "-" Digit -- matches any digit between first and last

Position::= Letter | Range

StringElement::= Position -- matches any occurrence of the position

| Position "." -- matches an arbitrary number of occurrences including 0

String ::= StringElement | StringElement String

StringList::= String | String "|" StringList

DialPlan::= String | "(" StringList ")"

A dial plan, according to this syntax, is defined either by a (case insensitive) string or by a list of strings. Regardless of the above syntax a timer is only allowed if it appears in the last position in a string (12T3 is not valid). Each string is an alternate numbering scheme. The unit will process the dial plan by comparing the current dial string against the dial plan, if the result is underqualified (partial matches at least one entry) then it will do nothing further. If the result matches or is over-qualified (no further digits could possibly produce a match) then send the string to the gatekeeper and clear the dial string. The Timer T is activated when it is all that is required to produce a match. The period of timer T is 4 seconds. For example a dial plan of (xxxT|xxxxx) will match immediately if 5 digits are entered, it will also match after a 4 second pause when 3 digits are entered.

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AG-468 SIP 协议网关使用手册

Simple Dial Plan

Allows dialing of 7 digit numbers (e.g. 5551234) or an operator on 0. Dial plan is (0T|xxxxxxx)

Complex Dial Plan

Local operator on 0, long distance operator on 00, four digit local extension number starting with 3,4 or 5, seven digit local numbers are prefixed by an 8, two digit star services (e.g. 69), ten digit long distance prefixed by 91, and international numbers starting with 9011+variable number of digits.

Dial plan for this is:

(0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)

Q6 How to use the value add service of AG-110?

You need to set the service code for using the AG-110 value add service. For example, I set the service code as the above picture。

Condition Call Forwarding: (the call will transfer if no one answer) a) Set forwarding number: pick up the handset

Æpress *70# Æthen you will hear the dial tone

Æpress the forwarding numberÆthen you will here three beeps indicating setting finish。 b) Set the timeout:

ÆConditional call

Forwarding timer” and set the timeout before forwarding,unit: second, and then active this option. c) Then the call will automatically transfer to the forwarding number if no

32

AG-468 SIP 协议网关使用手册 one answers the call in the timeout.

Call Forwarding: (forwarding always) a) Enable call forwarding: pick up the handset

Æpress *72# Æthen you will hear the dial tone

Æpress the forwarding numberÆthen you will here three beeps indicating setting finish, then all incoming call will forward to this number automatically。 b) Disable call forwarding: pick up the handset

Æ press #72# Æthen you will here three beeps indicating setting finish

Do not disturb: (DND)

a) Enable DND:

pick up the handset

Æ press *74# Æthen you will here three beeps indicating setting finish

Æthen the phone won’t ringing when there is an incoming call。

b) Disable DND:

pick up the handset

Æ press #74# Æthen you will here three beeps indicating setting finish

Call transfer: a) Unattended transfer: A call B

ÆB press *98# and then enter C number

Æthen B will hear three beeps indicating the transfer successfully。 b) Attended

ÆB push the hook flash to hold AÆB then dial C number to talk with C

Æ then B press *98# to transfer the call

Æthen A can talk with C。

Call Return:

Pick up the handset

Æand then press *69# to dial the latest received call

3 way conference call:

A calls and talks with B

Æ B push the hook flash to hold A B then dial C number to talk with C

ÆB then push the hook flash again to enable three way conference call

Æ

C will leave the call is B push the hook-flash again.

Q7 How to configure AG-110?

A7 please refer to “AG-110 quick start guide”

Q8 How to change AG-110 LAN port MAC address?

A8 please access http://AG-110ip/burn.htm and change the MAC address,

33

AG-468 SIP 协议网关使用手册 after you have changed it, clap the reset button to save your setting.

Q9 Why does my AG-110 always drop off from the server?

A9

You can find the register TTL in the “SIP

ÆserverÆ Send Registration Request with Expire Time”, if this time is longer then the system require register time,

AG-110 will always drop off from the server, please set this time to a suitable value, (unit: seconds).

Q10 How to use the speed dial function?

A10

You need to set the speed dial number in the “SIP

ÆUserÆ Speed Dial

Settings”, and then set the operation code in the “Server

ÆService Code”, for example *68, then you can dial *681 to replace the speed dial number in the speed dial settings.

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