PDF

user manual

keypad body

LockUp Lock - Dual Function

Shared and Assigned Usage Functionality

D

LOCK

Table of Contents

Metal Door Installations __________________________________________ 2

Required Components __________________________________________ 3

Metal Door Mounting Types _____________________________________ 4

Surface Mount Metal Door Installation __________________________ 5

Recessed Cup Metal Door Installation ___________________________ 7

3-Hole Lock Plug Removal ______________________________________ 9

Padlock Hasp Removal __________________________________________ 10

Programming Instructions ______________________________ 12

Lock Interface Overview ________________________________________ 13

Optional Accessories __________________________________________ 13

About LockUp Dual Function Lock ________________________________ 14

Change Lock Use Function ______________________________________ 14

Add Optional Manager Key(s) ___________________________________ 15

Erase Optional Manager Key(s) __________________________________ 15

Express Programming __________________________________________ 16

Lost Manager Key(s) or Forgotten Manager Code __________________ 17

Assigned Use Instructions _______________________________ 18

Operate with an Assigned User Code _____________________________ 19

Operate with an Optional Registered ADA User Key ________________ 19

Operate with a Manager Code ___________________________________ 20

Operate with an Optional Manager Key ___________________________ 20

Change User Code with Existing User Code________________________ 21

Change User Code with Manager Code ____________________________ 21

Add or Change Optional ADA User Key ____________________________ 22

Change Manager Code __________________________________________ 22

Shared Use Instructions _________________________________ 24

Operate with a User Code _______________________________________ 25

Operate with an Optional ADA User Key __________________________ 25

Operate with a Manager Code ___________________________________ 26

Operate with an Optional Manager Key ___________________________ 26

Troubleshooting

_______________________________________________

28

Common Lock Indicators ________________________________________ 29

Lock Warning Indicators ________________________________________ 29

Battery Replacement ___________________________________________ 30

Overall Dimensions ____________________________________________ 31

Contact Information ___________________________________________ 32

i

Warranty

LIMITED WARRANTY

Security People, Inc., dba Digilock (the “Company”) warrants to the original purchaser the products manufactured by the

Company (the “Product”) to be free of defects in material and workmanship, provided: (i) The Company has been notified of such defects within two years of purchase date and been given the opportunity of inspection by return of any alleged defective Product to the Company, or its authorized distributor, free and clear of all liens and encumbrances, transportation prepaid, accompanied by the statement of defects and proof of purchase; and (ii) the Product has not been modified, abused, misused, or improperly installed, maintained, and/or repaired during such period; and (iii) such defect has not been caused by corrosion, exposure to moisture, or ordinary wear and tear. LockUp lock products are not designed or intended for exterior use or where exposed to moisture. Any exterior use where exposed to moisture is not covered by any warranties and voids any warranties. Any resulting damage caused by direct exterior exposure or moisture is at the purchasers own risk.

This warranty does not cover any labor costs for installation, removal and/or re-installation of the product being serviced or replaced under warranty. This warranty is strictly limited to product repair or replacement. This warranty does not cover batteries, normal wear of parts and/or damage resulting from any of the following: improper installation, negligent use or misuse of the product, use of improper voltage or current, use contrary to operating instructions, and/or disassembly, repair or alteration by any person other than the Company service personnel.

The Company will not evaluate warranted product without first obtaining a Return Merchandise Authorization (RMA) number from the Company. Such returns must be prominently marked with the Return Merchandise Authorization number and shipped prepaid (return shipping is the responsibility of the end-user). Under no circumstance is the Company liable for incidental or consequential damages. The Company makes no other warranty, and all implied warranties including any warranty of merchantability or fitness for a particular purpose are limited to the duration of the expressed warranty period as set forth above.

LIMIT ON LIABILITY

The Company’s maximum liability for any damages resulting from or caused by the Product, whether in contract, tort, or otherwise is limited to the purchase price of the Product. In no event shall the company be liable for any incidental or consequential damages of any nature arising from the sale or use of this Product, whether in contract, tort, or otherwise by either use or purchase of the Product the user or purchaser agrees to this limit on the company’s liability.

Note: Should the Product be considered a consumer product as may be covered by the Magnusson Moss Federal Warranty

Act, please be advised that: (1) some states do not allow limitations on incidental or consequential damages or how long an implied warranty lasts so that the above limitations may not fully apply; (2) this warranty gives specific legal rights, and a buyer may also have other rights which may vary from state to state. For warranty service and shipping instructions, contact the Company. The Company reserves the right to make changes in designs and specifications or to make additions or improvements on its products without notice and without incurring any obligation to incorporate them on products previously manufactured. The Company is not responsible for any modification, addition or alteration to our products by others. Purchaser agrees to indemnify and hold Company harmless from all claims causes of actions, lawsuits, administrative actions, and damages (except as covered by the express limited warranty as set forth above) including reasonable attorney fees and costs arising out of or pertaining to the Product.

ii

1

Metal Door Installations

Required Components

Metal Door Mounting Types

Surface Mount Metal Door Installation

Recessed Cup Metal Door Installation

3-Hole Lock Plug Removal

Padlock Hasp Removal

2

Required Components

LockUp Lock Parts

Note:

Confirm that all lock parts are present. If there are damaged or missing parts contact your

LockUp Product Support Specialist.

1-Front Unit 1-Rear Unit 2-Locking Nuts Optional-Back Plate

Required Tools

For lock installation

3/8” Socket

(deep socket required)

Phillips Screwdriver

Head Size #1 & #2

Warning: Do not use an electric screw gun during installation of the lock unless equipped with a torque adjuster, which must be set on a low torque setting. Otherwise, damage may be caused to the lock.

For padlock hasp removal

Hack Saw Metal File

3

Metal Door Mounting Types

LockUp is compatible with a majority of industry standard 3-hole configuration, latch and handle types.

Some door types may need disassembly or modifications prior to installation.

Single Point Latch Standard Lift

Recessed Cup with

Multi-Point Latch

Box Locker Padlock Hasp

Recessed Cup with

Single Point Latch ADA Handle

Note: See page 10 for additional modifications for this door type.

Note: See page 10 for additional modifications for this door type.

4

Surface Mount Metal Door Installation Parts

A B C

1-Front Unit

Required Tools

1-Rear Unit

3/8” Socket


2-Locking Nuts

Surface Mount Metal Door Installation Steps

Note:

Prior to installation the door must be clear of any obstructions. See page 9 for door prep.

Step 1 Step 2

Place the mounting screw posts of the front unit (A) through the lock mounting holes on the front of the door.

5

While holding the front unit (A) against the front of the door, place the rear unit (B) against the rear face of the door. Align the mounting holes with the mounting screw posts from the front unit (A).

Step 3 Step 4

Slide the front unit (A) and rear unit (B) together making sure that the pins of the rear unit align with the front unit (A) connector.

NOTE:

Do not touch the rear unit connector pins

(male connector) against any metal or other conductive surfaces. This may short the batteries and cause damage to the lock.

Step 5

Test the operation several times (as indicated below) while the door is open. Close the door and test the unit again. Make sure there is no binding between the bolt/latch and the door strike plate and/ or frame. Adjust alignment if necessary.

To lock and unlock press:

=

then

`

NOTE:

If during operation of the lock, the lock emits 10 rapid beeps and 10 flashes of the LED light, it is an indicator that the bolt/latch of the lock is binding with the door strike plate and/or frame.

If this occurs, the door and/or strike plate may need to be aligned or adjusted. It may also be an indicator that the locking nuts are over tightened on the screw posts.

Place the locking nuts (C) over the mounting screws and tighten to secure the lock to the door.

NOTE:

An audible triple beep and three flashes of the LED light indicate that the lock was connected properly. If you do not hear these beeps, separate the units, press the “C” button on the keypad and reconnect the front and rear units on the door.

Step 6

Follow the Programming section of this manual on pages 12-15.

6

Recessed Cup Metal Door Installation Parts

A B C

1-Front Unit

Required Tools

1-Rear Unit 2-Locking Nuts

3/8” Socket


Recessed Cup Metal Door Installation Steps

Note:

Prior to installation the door must be clear of any obstructions. See page 9 for door prep.

Step 1 Step 2

Place the mounting screw posts of the front unit (A) through the lock mounting holes on the front of the door.

7

While holding the front unit (A) against the front of the door, place the rear unit (B) against the rear face of the door. Align the mounting holes with the mounting screw posts from the front unit (A).

NOTE:

Do not touch the rear unit connector pins

(male connector) against any metal or other conductive surfaces. This may short the batteries and cause damage to the lock.

Step 3 Step 4

Slide the front unit (A) and rear unit (C) together making sure that the pins of the rear unit connector align with the female connector of the front unit (A).

NOTE:

An audible triple beep and three flashes of the LED light indicate that the lock was connected properly. If you do not hear these beeps, separate the units, press the “C” button on the keypad and reconnect the front and rear units on the door.

Step 5

Test the operation several times (as indicated below) while the door is open. Close the door and test the unit again. Make sure there is no binding between the bolt/latch and the door strike plate and/ or frame. Adjust alignment if necessary.

To lock and unlock press:

=

then

`

NOTE:

If during operation of the lock, the lock emits 10 rapid beeps and 10 flashes of the LED light, it is an indicator that the bolt/latch of the lock is binding with the door strike plate and/or frame. If this occurs, the door and/or strike plate may need to be aligned or adjusted. It may also be an indicator that the locking nuts are over tightened on the screw posts.

Place the locking nuts (D) over the mounting screw posts and hand tighten to secure the lock to the door.

Step 6

Follow the Programming section of this manual on pages 12-15.

8

There are 4 types of door mounts that require disassembly or modifications prior to your LockUp lock installation.

• Single or Standard Lift with Mounted Plug

• Recessed Cup with Multi-Point Latch

• Box Locker Padlock Hasp

• Recessed Cup with Single Point Latch

Door Prep - 3-Hole Lock Plug Removal

Most metal lockers will come with a 3 point dial combo metal plug. This will need to be removed in order to install your LockUp Lock.

Single or Standard Lift with Mounted Plug

Rear View of

Locker Door w/Lock Plug

Front View of


Recessed Cup with Multi-Point Latch

Rear View of


Front View of


9

Door Prep - Padlock Hasp Removal

Required Tools:

Hack Saw and Metal File.

Box Locker Padlock Hasp

Mark Here

With the locker door closed, mark the appropriate area (as indicated above) to remove the padlock hasp.

The cut-line needs to clear the front face of the locker door.

With the locker door open, use the hand-held grinder or the hack saw to cut the protruding part of the padlock hasp as demonstrated above.

Smooth out any rough or sharp edges with a metal file. With the locker door closed, inspect the locker to ensure that nothing is protruding above the face of the locker door.

Recessed Cup with Single Point Latch

Mark Here

With the locker door closed, mark the appropriate area (as indicated above) to remove the padlock hasp.

The cut-line needs to clear the front face of the locker door.

With the locker door open, use the hand-held grinder or the hack saw to cut the protruding part of the padlock hasp as demonstrated above.

Smooth out any rough or sharp edges with a metal file. With the locker door closed, inspect the locker to ensure that nothing is protruding above the face of the locker door.

Note:

LockUp manufactures an optional Back Plate to cover the padlock hasp hole.

For more information please contact your

LockUp Product Specialist.

10

11

Programming Instructions

Lock Interface Overview

Optional Accessories

About LockUp Dual Function Lock

Change Lock Use Function

Add Optional Manager Key(s)

Erase Optional Manager Key(s)

Express Programming

Lost Manager Key(s) or Forgotten Manager Code

12

Lock Interface Overview

Key Insert

LED Usage Indicator

Key Insertion

LockUp Logo must be upright and facing to the left

1 2 3

4 5 6

7 8 9

C 0

Numeric Keypad

Pull Handle

C Button Key Symbol Button

Optional Accessories:

These accessories are not necessary for normal lock use or function but can be purchased separately to enhance lock functions and management.

ADA User Key (Blue) Manager Key (Orange)

Allows a facility to copy programming from one lock to multiple locks.

• Optional key that can be purchased separately

• Provides management access

• Provides external power

• Each lock accepts up to (20) Manager Keys

• Optional key that can be purchased separately

• ADA Compliant User Key

• Can easily be used with any lock in place of

user code

13

About LockUp Dual Function Lock

LockUp Dual Function Lock is an extremely versatile lock that allows for single user operation (assigned) or multi-user operation (shared). Assigned use is preferred when one person uses the same locker day after day. Shared Use is most common among employees on different shifts and in shared locker applications such as rental lockers. All LockUp locks come preset for use by a single user (assigned) but with a simple key code entry, can be for a shared use application. The optional ADA User Key is available if a user has limited mobility and/or difficulty using a keypad. A Manager Key can be used when a location has multiple locks to manage and management access with an electronic key(s) is preferred. This Manager Key copies the programming from one lock to the other. It also allows a facility’s manager to easily audit lockers and assist users who have forgotten their codes.

User Code = 4 Self Selected Digits

Default User Code =

1234

Manager Code = 5 Self Selected Digits

Default Manager Code =

12345

Change Lock Use Function

NOTE: Locker door must be open and LockUp lock must be in the unlocked position for these steps.

Change to Shared Use Function Change to Assigned Use Function

1) Press:

= then `

2) Enter: (manager code) then press: `

A two tone beep will be heard and a green LED light will turn solid

3.) Press:

2

(Shared Use Function) then press:

`

A two tone beep will be heard and a red LED light will flash indicating status has changed

1) Press:

= then `


A two tone beep will be heard and a red LED light will turn solid

3) Press:

1

(Assigned Use Function) then press:

`

A two tone beep will be heard and a green LED light will flash indicating status has changed

14

Add Optional Manager Key(s)

1 2

1) Press:

= then `


Erase Optional Manager Keys

1

1) Touch Manager Key(s) to the key insert one at a time

2) Press: `

2

1) Press:

= then `

2) Enter: (manager code) then press:

`

Press: 0 then: `

15

Express Programming

To Copy Programmed Code from Lock

1 2

Go to the lock that contains the manager code and registration manager key(s) to be copied from.

1) Press:

= then

`


` 6 `

To Paste Programmed Code to Lock(s)

3

Touch Manager Key to the key insert to copy code.

Hold in Manager Key until the beep stops, which means that the audible feedback is complete.

4

Go the lock(s) you want to paste the manager code and registered manager key(s) to:

1) Press:

= then `


` 7 `

1) Touch Manager Key to the key insert to paste code

Note: This step will only paste the manager code and Manager Key code. This step will not change lock functionality.

16

Lost Manager Key or Forgotten Manager Code

Order Additional Manager Key(s)

a) Erase registered keys as shown on page 15 under Management Key Instructions b) Gather all existing/new keys

To Add New Manager Key

1 2

1) Press:

= then `


1) Touch all Manager Key(s) to the key insert one at a time

2) Press: `

Recovering Manager Code

If your manager code is forgotten contact LockUp for a Utility Key (white): (800) 590-0984

1 2

Once you receive the Utility Key (white) go to any available LockUp Dual Function lock.

1) Touch Utility Key (white) to the key insert

17

1) Complete Return Form with your contact information

2) Return Utility Key with Return Form to LockUp:

9 Willowbrook Court, Petaluma, Ca 94954

A LockUp representative will provide you with your existing 5 Digit code by phone or email

Assigned Use Instructions

Operate with an Assigned User Code

Operate with an Optional Registered ADA User Key

Operate with a Manager Code

Operate with an Optional Manager Key

Change User Code with Existing User Code

Change User Code(s) with Manager Code

Add or Change Optional ADA User Key

Change Manager Code

18

Operate with a User Code

To Unlock To Lock

1) Find an your assigned lock.

2) Press:

= _ _ _ _ `

(assigned user code)

1 Close Door

2) Press:

`

Note:

If an incorrect User Code is entered three consecutive times, the lock will go into “Sleep State” for one minute or until a registered Manager Key (orange) is touched to the lock.

Operate with an Optional ADA User Key


1) Find an your assigned lock

2) Touch a registered ADA User Key (blue) to

key slot

19

1 Close Door

2) Press:

`

Operate with a Manager Code


1) Find an available lock.

2) Press:

= _ _ _ _ _ `

(assigned manager code)

1 Close Door

2) Press:

`

Note:


Operate with an Optional Manager Key


1) Touch a registered Manager Key (orange) to key slot

1) Close Door

2) Press:

`

20

Change User Code with Existing User Code

1 2

1) Press:

= then `

2) Enter:

_ _ _ _ `

(existing user code)

Change User Code(s) with Manager Code

1 2

1) Enter:

_ _ _ _ `

(new user code)

2) Re-Enter:

_ _ _ _ `

(same new user code)

1) Press:

= then `

2) Enter:

_ _ _ _ _

(manager code)

`

21

1) Enter:

_ _ _ _ `

(new user code)

2) Re-Enter:

_ _ _ _ `

(same new user code)

Add or Change Optional ADA User Key

1 2

1) Press:

= then `

2) Enter:

_ _ _ _ _

(manager code)

`

Change Manager Code

1

Note: To remove ADA User Key (and operate with code) follow steps to Change User Code with

Manager Code

2

1) Press:

= then `

2) Enter:

_ _ _ _ _ `

(existing manager code)

22

1) Enter:

_ _ _ _ _ `

(new manager code)

2) Re-Enter:

_ _ _ _ _ `

(same new manager code)

23

Shared Use Instructions

Operate with a User Code

Operate with an Optional ADA User Key

Operate with a Manager Code

Operate with an Optional Manager Key

24

Operate with a User Code

To Lock To Unlock

1) Find an available lock

2) Press:

= _ _ _ _ `

(any four-digit code)

1) At same lock

2) Press:

= _ _ _ _ `

(same code used to lock)

Note:


Operate with an Optional ADA User Key



2) Touch any ADA User Key (blue) to key slot

25

1) At same lock

2) Touch the same ADA User Key (blue) to key slot

Operate with a Manager Code



2) Press:

= _ _ _ _ _ `


1) At same lock

2) Press:

= _ _ _ _ _ `


Note:


Operate an Optional Manager Key


Touch a registered Manager Key (orange) to key slot.

26

Touch a registered Manager Key (orange) to key slot.

27

Troubleshooting

Common Lock Indicators

Lock Warning Indicators

Battery Replacement

Overall Dimensions

Contact Information

28

Troubleshooting

If there is no audible feedback when

=

button is pressed:

Poor Pin Connection: Poor pin connection can occur if the lock you received is designed for a door thickness that differs from your door(s). It can also occur from a poor lock installation. If this happens on a new installation, there may be an installation error where the pins from the front and rear unit are not making good contact.

Simply remove the lock from door and reinstall. If the issue persists, remove the lock from the door and assemble the lock in your hand and test. If the lock functions in your hand, but not on the door, contact

LockUp Customer Support.

Dead Batteries: To determine if the batteries are expired you must use the Manager Key that has an external power source to power the lock. Simply touch a registered Manager Key to the key slot for 30 seconds, remove and immediately retouch the same Key to unlock the lock. If the lock functions with this key, the batteries need to be replaced (please see the section in this manual on replacing batteries).

Over-Tightened: To determine if the lock is over-tightened on the door, try loosening the mounting screws. Afterward, press the = Button. If there is audible feedback, this is an indicator that the mounting screws are too tight. When installing LockUp, we strongly recommend using a hand driven 3/8” deep socket. In the event that a cordless power drill is required, turn the torque adjustment to #4 setting or below. This will prevent the lock from being over–tightened and prevent damage to the ten-pin connection. If the ten-pin connection is damaged and the lock fails to function on the door, please contact LockUp Customer

Support for assistance.

Sleep State: When an incorrect User Code has been entered three consecutive times, to protect the locker from tampering, the lock will go to sleep. In this sleep state, the lock cannot operate with a code. Wait one minute and try again or touch a registered Manager Key to gain immediate access.

If the lock does not unlock with a User Code or ADA User Key:

When trying to open a lock with a User Code or ADA User Key, the lock will emit audible signals that provide feedback as to what may be happening. For the next steps, refer to the Lock Usage Indicator list for directions on gaining access.

Use a registered Manager Key to operate the lock.

If you are unsuccessful, please contact LockUp Customer Support.

Lock Usage Indicators

LockUp locks are designed to emit audible and visual feedback during regular use as well as when the lock might be encountering difficulties. The following are the most common lock usage indicators and their meanings.

1 beep and 1 flash of the LED light during operation.

The lock is indicating that an invalid code or invalid key is being presented to the lock.

10 rapid beeps during operation. The lock is indicating that it is binding during use.

a) If this occurs while entering a User Code, it means that the lock does not recognize this code.

A registered Manager Key will allow immediate access to the lock. If this is an assigned use lock, the Manager Key can be used to change the User Code.

b) If this occurs while using either a ADA User Key or a Manager Key, it means this key is not properly registered to the lock. See instructions on how to register the key to the lock.

2 sets of three beeps during operation.

The lock is indicating that the batteries are low.

a) If locked, the lock is binding with the strike plate or the items in the locker. To address this issue, press firmly on the door while operating.

b) If binding is a frequent occurrence, the door hinges will need to be aligned with the strike plate to provide proper lock engagement.

c) If unlocked, the screws/locking nuts may be over-tightened. Loosen the screws/locking nuts and try to operate. If the binding indicator continues, remove the lock from door. Assemble the lock in your hand away from the door and test operation. If the lock works, reinstall on door. If the lock still gives the binding indicator, contact LockUp Customer Support.

a) Replace the batteries located in the rear unit using high alkaline batteries. Contact your LockUp

Customer Support representative for a quote on replacement batteries. b) If batteries fail while in the locked position, the Manager Key will supply external power to the lock.

Use one of these keys to unlock the lock and replace the lock batteries immediately.

29

Battery Replacement

The batteries are located in the rear unit of the lock.

Note:

It is not necessary to remove the mounting hardware or remove the lock from door to change the batteries.

1 2

3

Remove the three screws as indicated above.

4

Remove the cover plate.

Pull the batteries from the rear housing and gently pull from the snap connectors.

Replace the 2 batteries with 9V high alkaline batteries for optimal performance.

Reinstall the batteries and screw cover plate in place.

30

2.75 in

(70 mm)

FRONT SIDE VIEW

0.29 in

(7 mm)

0.27 in

(7 mm)

Solenoid Spring Latch

2.75 in

(70 mm)

FRONT SIDE VIEW

0.29 in

(7 mm)

0.27 in

(7 mm)

0.56 in

(14 mm)

Screw Post Length

0.21 in

(5 mm)

Drawings & Dimensions

Front Unit - with Screw Post

0.69 in

(18 mm)

2.17 in

(55 mm)

3.10 in

(79 mm)

1 2 3

4 5 6

7 8 9

C 0

0.15 in

(4 mm)

SIDE VIEW

Solenoid Spring Bolt

FRONT VIEW

Rear Unit - Spring Bolt

ISO VIEW

2.24 in

(57 mm)

BACK VIEW

3.45 in

(88 mm)

SIDE VIEW

31

BACK VIEW

3.45 in

(88 mm)

1.12 in

(29 mm)

2.24 in

(57 mm)

1.12 in

(29 mm)

ISO VIEW

SIDE VIEW

Contacting Support

For additional product information including instructional videos

please visit us online at:

www.lockup.com

Via email:

[email protected]

Directly at:

LockUp

9 Willowbrook Court

Petaluma, CA 94954

Phone: (707) 766-6000

Toll-Free Phone: (800) 590-0984 (US only)

Fax: (707) 766-6226

Toll-Free Fax: (800) 989-4221 (US only)

Notes

32

security people

secu rity si mplif ied

™

Digilock Lockup Celáre Numeris

C printed on recycled paper

9 Willowbrook Court

Petaluma • Ca 94954 • USA phone: 707. 766.6000

fax: 707. 766.6226

www.lockup.com

6/28/12 78-LKPDU-MN

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