What is Advising? - South Piedmont Community College

What is Advising? - South Piedmont Community College
2013-2014
Academic Advisor
Handbook
Welcome to the SPCC Academic Advisor User Manual. We at SPCC are excited to roll this out
to our faculty as we believe you are uniquely qualified to assist students through academic
advising. On average, faculty members will spend more face to face time with students than any
other group of people on campus, and because of this the foundation for the relationship with
students, as advisors, is already present. Advising is merely an extension of the skills that you are
already utilizing in your classroom, and the goal of this work is to help cultivate those already
present skills into advising power for the students. We want to help ensure that all advisors and
advisees are on TRAC for success.
This user manual is designed to be utilized in conjunction with the
College Catalog. Always refer to the current College Catalog for
information regarding courses and registration associated with advising.
Prepared By:
Malinda Nichols Daniel, Ed.D.
In Conjunction with the SPCC QEP Team
Table of Contents
Introduction
Mission & What is Advising?
Goals of Academic Advising
Roles & Responsibilities
1
2
3
Partnering in Advising
Who, What, When, Where
Cheat Sheets for Advisors & FAQ
Admissions
Career Services
Counseling
Disability Services
Financial Aid
Registrar’s Office
Testing Center
4
7
8
9
10
11
12
13
Advising How To’s
Advising Conversation Ideas
Advisor Checklist
Advising Syllabus
Advising Rubric
PERC Holds
Placement Testing & Need to Knows
DREs
DMAs
Getting Started with Datatel
Logging Into Datatel
Finding a Student in Datatel
Running an Evaluation (EVAL) in Datatel
How to read an Evaluation
Confirming Students’ Previous Grades (STAC)
Student Course Registration (RGN) in Datatel
Creating a Registration Statement (RGST) in Datatel
Proposed Student Program (PSPR) Change in Datatel
13
16
17
20
23
24
26
28
31
35
37
42
47
51
56
61
College Knowledge A to Z
#
1 + 1 Program(s)
64
Academic Support Center
Academic Withdraw (see Withdraw)
Accuplacer Test (see Placement)
ADA Accommodations (see Disability Services)
Advanced Placement (AP) Credit (see Transfer Credit)
Advising Syllabus Information
Advising Syllabus to Print
Advising Rubric
Advisor
AP Credit (see Transfer Credit)
Articulation Agreements
Audit Request Form
Auditing a Course
64
Bookstore
Business Office
66
66
A
17
92
20
65
65
66
B
C
Campus Directions (via Google Maps)
LLP
OCH
Lockhart – Taylor Center
Technology & Health Education
Campus Maps
Lockhart-Taylor Center
LLP
OCH
Career Services
67
Change of Name/Address Form
89
Change of Program Form
87
Clubs & Organizations
67
Confidentiality (see FERPA)
College Catalog
College and University Transfer Agreements (see Articulation Agreements)
College-Level Examination Program (CLEP) Credit
68
College Transfer Programs
68
Cooperative Education (Co-op)
69
Co-requisite Course(s)
69
Counseling
9, 69
Counselor
70
Course Drop/Add (see Drop/Add)
Course Descriptions (see College Catalog)
Course Eligibility (see Financial Aid & Course Eligibility)
Course Expiration Dates
Course Substitution
Course Substitution Form (to be completed on SharePoint)
Course Withdraw (see Withdraw)
Curriculum Maps
Credit by Examination (see Test Out)
70
70
70
D
Degree Audits (see Graduation Requirements)
Degree Verification (see Enrollment/Degree Verification)
Directory
Disability Services
DMA Course(s)
Double Majors
DRE Course(s)
Drop/Add
10, 71
28
72
26
72
English Placement (see Placement Testing)
Enrollment/Degree Verification
73
E
F
Family Education Rights & Privacy Act (FERPA)
FERPA Release Form
Financial Aid
Financial Aid & Course Eligibility
73
General Education Requirements
Gmail
Go! Portal
Grade Appeal
Graduation Application
Graduation Requirements
74
74
75
75
Health Programs Admissions Requirements
Human Resource Development
75
75
Independent Study
Independent Study Form
76
Library Services
76
Mathematics Placement (see Placement Testing)
Military Students
Moodle
76
77
11, 73
74
G
75
H
I
J
K
L
M
N
New Student Orientation
Non-Attendance (NA)
77
77
O
Official Transcripts (see Transcript Request)
P
Phi Theta Kappa
Placement Testing
Pre-Requisite Course(s)
Program Add/Change Form
77
24
77
87
Quality Enhancement Plan (QEP)
77
Reading Placement (see Placement Testing)
Registrar’s Office
Registration Form
12, 78
88
Q
R
S
Satisfactory Academic Progress (SAP)
Strategic Plan
Student Activities
Student Classification
Student Course Load
Student Grievances
Student IDs
Student Records (see Registrar’s Office)
78
79
80
80
80
81
83
Test Out
Transcript Evaluation (see Transfer Credit)
Transcript Evaluation Form
Transcript Request
Transcript Request Form
Transfer Credit
Transfer Credit Appeal Form
Tutoring (See Academic Support Center)
83
T
83
89
84
U
V
Veterans (see Military Students)
W
Withdraw
85
X
Y
Z
Appendices
Program Add/Change Form Example
Registration, Add, Drop & Withdrawal Form Example
87
88
Transcript Request Form Example
Change of Name/Address/Email Form Example
Graduation Application Form Example
Advising Syllabus
Accuplacer Score Report/ Academic Assessment Form
NC DAP Score Report./ Academic Assessment Form
89
90
91
92
94
95
INTRODUCTION
Mission & What is Advising?
Advising Mission
Academic Advising at SPCC educates and empowers students to achieve academic and career
success through intentional advising partnerships, meaningful learning opportunities, and
purposeful self-discovery.
What is Advising?
“A series of intentional interactions with a curriculum, a pedagogy, and a set of student
learning outcomes. Academic advising synthesizes and contextualizes students’ educational
experiences within the frameworks of their aspirations, abilities and lives to extend
learning beyond campus boundaries and timeframes” (NACADA, 2006).
“Advising is a process in which advisors and advisees enter a dynamic relationship
respectful of the students concerns. Ideally, the advisor serves as teacher and guide in an
interactive partnership aimed at enhancing the student’s self-awareness and fulfillment”
(O’Banion, 1994).
Advising is Teaching at SPCC!
1
Goals of Academic Advising
Academic Advising at SPCC values and supports student
development, goal setting, and the advising relationship. SPCC
academic advising fosters a culture where “advising is teaching”
is an integral part of the learning process. The goals for
advising are to:
Promote student growth and development
Provide consistent information regarding institutional,
generational education, and major requirements
Discuss and clarify educational, career, and life goals
Connect students with educational, institutional, and
community resources and services
Collect and distribute data about student needs and
performance for use in institutional decisions and policy
Reinforce student self-direction and self-sufficiency
2
Roles and Responsibilities
S
tudents are expected to seek advisement and participate in this process. Advising is
designed to be a process in which the students are not only vested, but active participants.
This is their academic future and the overall goal is that students:
 Know their academic advisor
 Contact their advisor when needed
 Actively participate in the academic advising process
 Become knowledgeable of college policies, procedures, and resources
 Make progress toward program completion
 Access resources necessary for academic success
 Accept responsibility for their decisions and actions
A
dvisors are knowledgeable about their program of advisement, graduation
requirements, and policies and procedures associated with their program. In order to
ensure that students take advantage of this information it is expected that advisors:
 Refer students to appropriate campus resources
 Guide students in the development of an academic plan
 Be accessible to students by phone, email and appointment
 Assess and document students’ academic progress
 Be respectful of student diversity
 Maintain confidentiality
Academic advisors are not on their own when it comes to achieving the goals of advising.
Rather, there are many partners across campus to ensure student success.
3
PARTNERING
IN
ADVISING
Partnering in Advising –Who, What, When, Where?
Who
What
When
Where
Academic Support
Center
The Academic Support Centers
provide interactive assistance
seeking to increasing student
success through providing
tutoring and academic support.
Students can stop by during
operational hours and/or make
appointments.
OCH: M, T, R, F 10am –
3pm, W 1pm-6pm
OCH, Bldg. A Room 155
704.290.5239
LLP: M, T, R, F 10am –
3pm, W 1pm-6pm
LLP, Horne Library
Room 130
704.272.5440
Admissions
Bookstore
Business Office
Career Services
Counseling
New students are urged to
complete the admissions
process at least two weeks prior
to registration and apply for
financial aid at least eight
weeks prior to registration. If
the student wishes to apply to a
SPCC Health Program please
refer here for the admissions
requirements for that specific
program.
Students can buy SPCC
merchandise as well as
purchase and sell back text
books. Students can also order
books online through the
bookstore website.
Students can pay at the campus,
over the phone, or online for
their courses. Student can also
pay for transcripts, graduation
fees, print cards, as well as
testing at the Business Office.
Provides career counseling,
exploration, job search and
preparation services for
students and graduates of
SPCC.
Academic/personal counseling,
career counseling, and
disability services are available.
Hours can vary by
semester please confirm
via website.
Monday-Thursday
8am-5pm
Friday 8am-3pm
OCH Bldg. B Room 135
LLP, Garibaldi Bldg.
704.272.5391
admissions@spcc.edu
OCH: Monday-Thursday
8am – 3pm
Friday 9am-1pm
LLP: Monday – Thursday
9am-2pm
Monday – Thursday
8am-5pm
Fridays 8am-3pm
Monday – Thursday
8am-5pm
Fridays 8am-3pm
By Appointment
OCH, Bldg. B
704.290.5848
LLP, Martin Student
Center
704.272.5376
OCH, Bldg. B Room150
LLP, Garibaldi Bldg., 106
Eric Skeen
OCH, Bldg. B
704.290.5846
Tracie Boone
LLP, Garibaldi Bldg.
704.272.5345
Monday- Thursday
8am – 5pm
Fridays 8am-3pm
By Appointment
CareerServices@spcc.edu
OCH, Bldg. B Room 135
704.272.5324
LLP, Garibaldi Bldg.
Room 266
704.272.5345
Counselors@spcc.edu
4
Who
What
When
Where
Disability Services
Provides students with
accommodations needed to
ensure equity in educational
access. Only counselors are
able to collect documentation
needed to determine the need
for assistance and set up
appropriate accommodations
based on that documentation.
All questions posed by students
with regards to their personal
financial aid information should
be directed to Financial Aid. In
addition, all questions posted
by students with regards to
Veteran’s benefits should be
directed to Veterans Affairs.
If students require assistance
with their log-in information
please have them contact the IT
department. If a student wishes
to email for a password reset,
they need to include the first
name, last name and student ID.
This request should be sent
from the student’s SPCC email
whenever possible. IT will
respond to the email with the
information.
Students can utilize the library
as a quiet place to study, make
copies, scan pictures &
documents, use technology and
research resources, access
thousands of books, DVDs, and
more.
Monday- Thursday
8am – 5pm
Fridays 8am-3pm
By Appointment
OCH, Serena Johnson
704.290.5844
sjohnson@spcc.edu
Financial Aid/
Veterans Affairs
Information
Technology
Services (ITS)
Library
Registrar’s Office
Testing Center
Many of the forms for student
use are on the Registrar’s
Office website Course Audit
Forms, Change of Name &
Address, Credit Transfer,
Drop/Add/Withdrawal, Degree
Verification, and Transcript
Requests.
Students needing to take
placement testing can do so by
scheduling an appointment
through the website. All
students are required to take
placement testing unless they
meet the exemption criteria
listed on the website. Students
can walk-in and be
accommodated as space allows.
LLP, Tracie Boone
704.272.5345
tboone@spcc.edu
Monday – Thursday
8am-5pm
Fridays 8am-3pm
OCH, Bldg. B
LLP, Garibaldi Bldg.
704.272.5391
finaid@spcc.edu
Monday – Thursday
8am-5pm
Fridays 8am-3pm
704.272.5320
support@spcc.edu
Fall & Spring:
Monday – Thursday
7:45am – 7:30pm
Friday 7:45am – 3pm
OCH, Bldg. B Room 181
704.290.5851
Summer:
Monday-Thursday
7:30am – 6pm
Monday – Thursday
8am-5pm
Fridays 8am-3pm
LLP, Horne Library Bldg.
704.272.5389
library@spcc.edu
LLP, Garibaldi Bldg.
704.993.2413
registrar@spcc.edu
Monday-Thursday
8am-3pm
Friday 8am-3pm
Testing Centers may close
for lunch – please contact
the centers to determine
daily lunch closures.
OCH, Bldg. B, Room 190
704.290.5841
LLP, Garibaldi Bldg.
Room 265
704.272.5338
testing@spcc.edu
5
Together, advisors and various partners across campus can create an environment at SPCC where
students can achieve the following three student learning objectives:
1. Students will fulfill their responsibilities throughout the advising process;
2. Students will design an academic plan to achieve their educational goals;
3. Students will determine the most appropriate resources that are pertinent for their academic
success.
To assist you in utilizing the resources across campus that are designed to help you, as the
advisor, increase student success, the departments have provided cheat sheets and/or frequently
asked questions and answers. Should you come across a question, comment, or concern that is
not addressed in this handbook, please refer to the contact information included in the previous
chart.
6
Admissions Cheat Sheet & FAQ
Can a student change their catalog year?
The student’s program is associated with the catalog in effect at the time the student is
enrolled. Students are allowed to change catalog years, but can only change to the catalog
currently in effect at the time of the request. For example, if a student starts the business
administration degree in Fall 2009, their catalog year is 2009. The student then decides in
the Fall of 2013 to change their major. The student will be placed in to the 2013 catalog
instead, which is the effective catalog for that semester for any program changes.
Can a student change their program of study?
Students can change their program of study once per semester. Students that are uncertain
about a program change are encouraged to seek career counseling prior to making a
decision. Multiple changes can result in loss of financial aid. Students can only be in one
program area at a time. For example, a student who is currently in the Criminal Justice
certificate and wishes to take BLET must change to the BLET program, then back to the
Criminal Justice certificate when they graduate. This change may result in a student
losing their financial aid for that semester because of the 150% rule.
What are the admission requirements for health programs?
Any student with questions about admission requirements about health programs should
be sent to an Enrollment Coordinator for specific information. Admission requirements
vary by program. Updated requirements may be located on the SPCC website under each
program of study.
7
Career Services Cheat Sheet
Academic Advising can often be supplemented with and enhanced by comprehensive Career
Services these are offered to all curriculum students and graduates at South Piedmont
Community College. Services include but are not limited to:

Individual career counseling to confidentially discuss students’ career planning and
decision making.

Insightful career assessments to guide students toward discovery and understanding of
their personal interests, values, personalities and other career-related attributes.

Guidance in the use of career exploration resources to build awareness of the work world
and its many specific career opportunities and occupations.

Access to the Virtual Career Library and special collections at the physical campus
libraries to provide specific career exploration and job preparation-related information.
Academic Advisors may find it helpful to make a referral for Career Services when students:

Have switched programs multiple times, especially when unrelated to the original
program.

Express confusion about which program appropriately prepare them for their career.

Need more information about skills required for their chosen career.

Seem to have issues that may impede their ability to be successful in the work world.

Are nearing graduation and need assistance with building a resume.

Want to learn and practice job searching and interviewing skills.
8
Counseling Cheat Sheet
Counselors provide assistance to students with stressors and/or problems that may arise both in
and out of the classroom. The following include the roles of the Counselors/Counseling as well
as some sample questions. If your advisee is asking any of the questions below, it is likely that
they need the assistance of a trained professional counselor rather than an academic advisor for
assistance with that specific problem. However, advisors are encouraged and expected to handle
advising; the counselor in return will handle counseling needs. Together, advisors and
counselors can help address the needs of students.
Counselors/Counseling Roles











Provide short-term personal counseling for issues that may interfere with studies
Facilitate decision making on educational and career goals
Facilitate college adjustment for in-coming freshmen (time management,
depression, anxiety)
Facilitate college adjustment for returning adult students (balancing roles of
student, parent, spouse and/or employee)
Mediate conflicts for students
Teach coping skills and stress management
Provide crisis counseling
Develop individualized academic recovery plans
Interpret career inventories
Assist with ADA accommodations
Pre-developmental referrals
Counselor/Counseling Sample Student Questions






Are there tests I can take that will help me select a major or career?
Is there a way for me to manage my home and school obligations?
How can I prevent getting so stressed out before taking tests?
What should I do? I have having problems at home that interfere with my studies.
What can I do? I can’t concentrate and I can’t seem to sleep at night.
What should I do? Nothing seems to go right and no one really cares.
(Southwestern Oregon Community College, 2013)
9
Disability Services Cheat Sheet
The Law
The Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973 mandate
institutions of higher education not discriminate against “otherwise qualified” individuals with
disabilities and provide them reasonable and appropriate academic accommodations. Under Title
II of the ADA, public colleges and universities are required to provide auxiliary aids and services
to qualified students with disabilities. Providing auxiliary aids and services is not considered
special treatment, but rather an equal opportunity to participate in the services, programs, or
activities offered by the institution.
What Faculty Members Should Know
 Students requesting accommodations are responsible for disclosing their disability to
SPCC counselor Serena Johnson at OCH (sjohnson@spcc.edu, 704.290.5844) and Tracie
Boone at LLP (tboone@spcc.edu, 704.272.5345). Students need to contact their
counselor and make accommodation requests every semester.
 If a student tells a faculty member that s/he is disabled and needs to be accommodated
WITHOUT an accommodation notice from the student, DO NOT accommodate this
student. Rather have the student contact Serena Johnson or Tracie Boone. Students that
are approved for ADA accommodations will provide documentation to the faculty
reflecting the services which are to be provided. If you have questions regarding the
needs of students with accommodations, please contact Serena Johnson or Tracie Boone.
 Students are not required to use all approved accommodations for each course. They are
able to select which accommodations they need per class.
 For faculty members, providing “reasonable accommodations” or auxiliary aids and
services is one way to prevent discrimination; it is about providing equity in access.
 Accommodations are not always the same for students with the same diagnosis.
 Just because a student does not appear to need an accommodation does not mean they are
attempting to take advantage of the “system” (i.e. extended time on exams even if the
student has scored 85% on previous exams).
10
Financial Aid FAQs
Will FA pay for a class outside of the program?
No. FA will only pay for classes within the program of study in which the student is
currently enrolled. Classes will not be covered if the student has already met the section
requirement (i.e. the student needs 3 hours of humanities, yet takes 6. FA will only cover
3 of those hours).
Will FA pay for a course substitution?
FA will cover a course substitution only if the course substitution is approved by the
advisor and the appropriate dean/associate dean.
Will FA pay for Credit by Examination (test outs)?
FA does not pay for credit by examination.
Will FA pay for multiple programs?
No. FA can only view one program at any given time. If a student is enrolled in a
certificate and diploma during the Fall term, FA will only look at one program of study
and pay out accordingly. If a student is enrolled in the certificate program in the fall and
then changes the program to a diploma program for the spring FA will pay for courses
provided the registered classes are within the program of study the student is currently
enrolled in.
Does FA cover all of the programs listed at SPCC?
No, FA will not be awarded to students in Special Credit, Continuing Education, Career
and College Promise, Early College or certificate programs less than 16 hours in length.
All other curriculum programs are eligible.
When does a student need to apply for financial aid?
Students should apply for FA as soon after January 1st of each year as possible and are
strongly encouraged to apply at least eight weeks prior to registration. Completing the
FAFSA does not mean that the student is automatically awarded financial aid. Additional
documentation is required; if the student is unsure, direct them to talk to the FA office for
more details.
How does withdrawing affect financial aid?
A withdrawal from a class is counted the same as a grade of “F” for students receiving
financial aid and can result in a loss of current or future eligibility. Students receiving
financial aid should consult with the Office of FA and Veterans Affairs prior to
withdrawing.
11
Registrar’s Office Cheat Sheet
How does a student change their name/address?
By filling out and submitting the Change of Name/Address request form (click here).
How does a student get an enrollment verification?
By submitting a written request to the Student Records department.
Where can a student find directory information?
On page 26 of the student handbook.
How does a student request a transcript?
By completing the transcript request form (click here) and returning it via fax, mail, or in
person. In addition students can request one through www.getmytranscript.org. The
registrar’s office does not print unofficial transcripts.
How can a student find and get a copy of their schedule?
By logging into their student portal through Go! Click “Click to View Class Schedule”
under the Student Top 7 section (upper right corner).
How can a student find out their grades?
By logging into their student portal through Go! Click “Click to View Grades” under the
Student Top 7 section (upper right corner).
How does a student register for an independent study?
Students must first meet with their advisor and instructor and then follow appropriate
departmental steps.
What does a student need to do for graduation?
Meet with their advisor and complete the Graduation Application (click here). Return the
completed form with EVAL attached to the Registrar’s Office and pay Business Office
before the deadline. If participating in the commencement, order cap and gown online
before the deadline. Payment for cap and gown is required upon pick-up.
What does a student need to do with regards to grade forgiveness?
The student will need to obtain a Grade Forgiveness form from the Registrar’s Office,
complete, and return the form.
What does a student need to do in order to drop/add/withdraw from
a course?
Meet with their advisor and fill out the drop/add/withdraw form. This will then be
submitted to and processed by the Registrar’s Office.
12
Testing Center FAQs
How do I sign up to take the Accuplacer test?
Apply to SPCC, then contact the testing center via email (testing@spcc.edu) or call the
testing center (OCH: 704.290.5841 or LLP: 704.272.5338). Appointments are suggested,
but walk-ins will be accommodated as time and space permit.
I have tested at another school. Do I have to test again?
Test scores are good for two years and will only be accepted via official test score
transcripts from the institution you attended. Test scores may be mailed or faxed directly
from the institution and must be submitted on institutional letterhead.
I have transfer credit from another institution. Do I still have to
test?
This will be determined if English and a math class were transferred in. You may be
required to take a section of the test if only one of the mentioned were transferred in.
How much time do I need to allot for the test?
The Accuplacer is un-timed, but the average completion time is 1½ to 3 hours.
How can I study for the Accuplacer?
Study guides are available on SPCC’s website under the testing link. Video tutorials will
be coming soon! We also refer students to the Academic Support Center for free tutoring,
and tutorial websites are available in the study guide.
Is there a charge for the Accuplacer?
The first test is free. The Testing Center will charge $2 per retest section or a total of $10
for all sections of the retest. Payments are made to the Business Office and a receipt must
be presented at time of retest
CPT Retest Requirements.
Retests are allowed when one or more of the following situations apply:
 If you score within four points of the cut score in any given section, you
may retest in that section only. Retests should be completed within two
weeks of the initial test.
 In case of intervention & proof of assistance and skill building
(counselors, tutorials, workbook, etc.).
 Special Circumstances to be discussed with Testing.
You may not retest more than twice per year under any circumstances. The
Admissions/Testing Specialist and/or the Assistant Director of Admissions and Testing
reserve the right to disallow a retest if there are questions regarding the request.
13
What do I bring with me?
A picture ID with signature is required to test. No exceptions will be made! Pencil and
paper are provided by the testing center.
When will I get my results?
Test results appear immediately after you have completed the test. You will be prompted
to print out a copy of your test scores. They are then entered into the SPCC system by
the Testing Staff and given to the student.
I have taken the SAT or ACT. Can these scores be used?
SAT and ACT scores are good for one year and must be received directly from the
College Board. It is the student’s responsibility to request these scores be sent to the
testing center. SAT cut scores are Critical Reading – 500 or higher, and Mathematics –
500 or higher. ACT cut scores are Reading – 21 or higher, English – 21 or higher, and
Mathematics – 21 or higher.
I have a bachelor’s or higher degree. Do I still have to test?
No. If you have a bachelors or higher degree the placement test will be waived. Note that
if your degree is over ten years old and you appeal a transcript evaluation you may be
required to take the Accuplacer to show competencies. See the Testing Center for more
information.
What do I do if I need an accommodation for testing?
See our counseling staff for special testing accommodations. The testing coordinator will
be notified of the accommodations.
14
ADVISING
HOW TO
Advising Conversation Ideas
Get to know your students/advisees…
Why did you decide to come to SPCC?
How long have you been here?
What are you majoring in?
Why do you want to major in this?
What are your career goals with this degree?
Are you a morning or a night person? (This helps determine what course
sections to discuss)
Do you work?
Do you have a family?
What is your long-term plan for completing this degree?
Help the student define a potential graduation date!
Get to know where they are in the process…
Have you completed all your admissions requirements, including the online
orientation?
Have you submitted all AP test scores, transfer credits, etc.? (if applicable)
Have you met with Financial Aid and have everything up to date and complete
with them?
Do you know how to use Go!, Moodle, your student Gmail, etc.?
Address expectations…
Share with the student your expectations of your time together during advising
appointments.
Ask the student to share their expectations with you and address any questions,
comments, and/or concerns you may have regarding these expectations.
Ask the student the best way to contact them and ensure that you have the
pertinent information including cell #, home #, email address, or other contact
information.
15
Advisor Check List
Student Name: ____________________________________________________
Semester: ______________________
Date:_________________________
_______ Student is my assigned advisee (Current list via advising website)
_______ Student’s declared major is correct (EVAL)
_______ Student’s personal information is correct (Datatel)
_______ Discussed student’s educational goals including a time-table for achieving those
goals
_______ Checked on transfer credits where applicable (EVAL)
_______ Checked placement scores and discussed with student (EVAL)
_______ Discussed classes from previous semester including any courses dropped (STAC)
_______ Discussed grades from previous semester (STAC)
_______ Discussed tutoring needs
_______ Discussed financial aid needs, including impact on course load - general info.
_______ Discussed any account holds (i.e.. AD or FA)
_______ Checked & discussed any pre-requisites for courses (STAC)
_______ Checked and registered for co-requisites (College Catalog)
_______ Checked student’s qualifications for graduation (EVAL)
_______ Made a future appointment to see the advisee if necessary
_______ Followed through on any referrals made
Additional Notes: ____________________________________________________
__________________________________________________________________
(Adapted from the VGCC Career & Academic Advising Handbook created by Amy O’Geary)
16
Advising Syllabus
The Academic Advising Syllabus is designed to present the student with their shared roles and responsibilities with the advising
center and their personal advisor. You may notice similarities between this and your class syllabus; there are many. The class
syllabus and advising syllabus relay information regarding roles, responsibilities, potential course outcomes, and labels the
responsibility for the student. The advising syllabus also outlines what advisors do in return for the student’s efforts. Students
are encouraged to use this syllabus as a guide, and advisors are encouraged to ensure students have and are using the provided
syllabus. An easily printed copy begins on page 88.
Advising Syllabus
Advising Information
Advising Center L.L.P. Campus Room 264, Phone #
Advising Center OCH Campus Room ?, Phone #
Email: advising@spcc.edu
Your Advisor’s Name: _________________________________
Your Advisor’s Email: _________________________________
Your Advisor’s Phone: ________________________________
Your Advisor’s Office:_________________________________
Your Major: _________________________________________
Your Catalog Year: ___________________________________
Student Learning Objectives
Responsibility
Readiness
Students will fulfill their
responsibilities throughout
the advising process.
Students will design an academic Students will determine the most
plan to achieve their educational appropriate resources that are
goals.
pertinent for their academic success.
Resourcefulness
About Academic Advising at SPCC
Values - Academic advising at SPCC values and supports student development, goal setting and advising
relationships.
Mission Statement – Academic Advising at SPCC educates and empowers students to achieve academic
and career success through intentional advising partnerships, meaningful learning opportunities and a
purposeful self-discover.
17
Expectations for Students
Expectations for Advisors
Know your academic advisor
Be knowledgeable about programs, graduation
requirements, and policies and procedures
Refer students to appropriate campus resources
Guide students in the development of an academic
plan
Be accessible to students by phone, email, and
appointment
Assess and document students’ academic progress
Be respectful of student diversity
Maintain confidentiality
Contact your advisor when needed
Actively participate in the academic advising
process
Become knowledgeable of college policies,
procedures, and resources
Make progress toward program completion
Access resources necessary for academic success
Accept responsibility for your decisions and
actions
 Semester Checklist 
st
Prior to 1 Semester
 Complete Online Orientation
 Complete Pre-Advising in the Advising
Center
 Register for 1st Semester Classes
1st Semester
 Attend a Mandatory Program Workshop
 Attend a Student Development Workshop
 Familiarize yourself with Go! (Student
Campus Portal)
 Develop academic plan using course
planning worksheet
4th Semester
 Schedule and attend mandatory advising
appointment with faculty advisor
Discuss progress toward program
completion
 Review and revise academic plan to align
with educational goals
Ongoing
 Utilize Go! to schedule classes, track
academic progress, and check financial aid
status
 Connect with campus resources for support
as needed
2nd Semester
 Schedule and attend mandatory advising
appointment with faculty advisor
 Prepare questions for meeting with advisor
 Discuss academic plan and review course
planning worksheet and degree audit
Prior to Final Semester
 Schedule and attend an appointment with
faculty advisor
 Complete graduation requirements with
Registrar’s Office
18
Campus Resources
Service
Admissions
Academic Support
Center
Bookstore
Business Office
Counseling
Disability Services
Financial Aid
IT
Library Services
Student Engagement
Registrar
Testing Center
Email
Phone LLP (704)
admissions@spcc.edu
askasc@spcc.edu
272.5391
272.5400
Phone OCH
(704)
272-5391
290.5239
bookstore@spcc.edu
businessoff@spcc.edu
counselors@spcc.edu
counselors@spcc.edu
finaid@spcc.edu
support@spcc.edu
library@spcc.edu
studentengagement@spcc.edu
registrar@spcc.edu
testing@spcc.edu
272.5376
272.5358
272.5345
272.5345
272.5391
272.5320
272.5389
290.5864
993.2431
272.5338
290.5848
290.5849
272.5324
290.5844
272.5391
272.5320
290.5851
290.5864
993.2431
290.5841
For more information visit the Academic Advising page at www.spcc.edu.
19
Advising Rubric
The advising rubric is available online (click here). This rubric is designed to provide baseline
and continued data collection regarding the readiness and responsibility of students and their
advising. Advisors are asked to utilize the rubric, electronically, every time they formally advise
a student. The data can then be used to track the progression of advising at SPCC.
This rubric is a wonderful recap for all advising appointments. It is important, since we believe
that “Advising is Teaching” that we teach our students/advisees how they can better prepare for
their next appointments. When you initially enter the online rubric (available here) you will be
prompted to enter general information including faculty and student names, student ID#, and the
student’s program of study.
Advising Rubric
RESPONSIBILITY
Question 1
Question 2
Exceeds
Expectations (4)
Meets
Expectations (3)
Partially Meets
Expectations (2)
Does Not Meet
Expectations (1)
Student has an
understanding of their
responsibilities vs. the
responsibilities of the
faculty member and is
taking a pro-active role in
their education through
the advising process.
Student scheduled
appointment prior to
advertised registration
date AND
student provided advisor
with more than 2 hours’
notice of cancellation
and rescheduled (if
applicable).
Student
understands their
role in advising
and the role of the
faculty member in
the advising
process.
Student has an
understanding of
their role or the role
of the faculty
member in the
advising process,
but not both.
Student does not
understand the
differentiation of the
role of the faculty
member and their
responsibility in the
advising process.
Student scheduled
an appointment
AND
student contacted
advisor about
cancellation and
rescheduled
appointment with
2 hours' notice (if
applicable).
Student arrived at
scheduled
appointment on
time.
Student scheduled
appointment after
being reminded
AND
student contacted
advisor about
cancellation but did
not reschedule
appointment (if
applicable).
Student arrived at
scheduled
appointment 5-10
minutes late.
Student did not
schedule an
appointment NOR
contacted
advisor about
cancellation or
rescheduling.
Student actively
engaged in
advising session
by asking 1- 2
questions.
Student exhibited
limited
engagement by
asking questions
only after being
prompted during
advising session.
Question 3
Student arrived early to
the scheduled
appointment.
Question 4
Student actively engaged
in advising session
by asking 3 or more
questions.
Student arrived at
scheduled
appointment more
than 10 mins. late
OR did not show.
Student
did not ask
questions or engage
in advising session.
20
Question 5
READINESS
Question 6
Question 7
Question 8
Question 9
Question 10
Student is able to
articulate primary
educational goal that
matches program of
study and secondary
goal that is career or
university transfer
related.
Student is able to
articulate general
education requirements,
major courses, and
electives and the
courses that they wish to
utilize to fulfill these
requirements.
Student is able to
articulate primary
educational goal
that matches
current program of
study.
Student is able to
articulate primary
educational goal
but it does not
match current
program of study.
Student is unable to
articulate primary
educational goal.
Student is able to
identify required
general education,
major, and elective
courses in their
program of study.
Student is unable to
articulate the
difference between
general education
and programmatic
specific course
requirements.
Student is able to
accurately interpret all
pre/co-requisite course
requirements and has a
plan in place for
navigating these in a
sequence.
Student is able to
accurately identify
graduation requirements
and has a plan for how to
achieve those associated
with their academic
program of study.
Student is able to
accurately interpret all
areas of degree audit by
explaining meaning of
each area.
Student completed
course planning
worksheet that includes
all graduation
requirements, accurate
sequencing, AND has
documented the plan
within the student
campus portal (GO) for
future
scheduling/reference.
Student is able to
accurately
interpret all pre/corequisite courses
in their program of
student.
Student is able to
articulate the
difference between
general education
and major courses
but does not
understand elective
courses associated
with programmatic
requirements.
Student is aware of
pre/co-requisite
courses and what
that means, but
does not know the
ones that will
impact them.
Student is able to
identify some of the
requirements
associated with
graduation and
their program of
study.
Student is able to
accurately interpret
less than 50% of
the degree audit.
Student partially
completed a
course planning
worksheet OR
student completed
course planning
worksheet with
errors in meeting
graduation
requirement and/or
course sequencing.
Student brought
blank course
planning worksheet
OR student did not
bring the course
planning worksheet
at all.
Student is able to
accurately identify
all graduation
requirements
associated with
their program of
study.
Student is able to
accurately
interpret 50-75%
of areas on degree
audit
Student completed
course planning
worksheet that
includes all
graduation
requirements with
accurate course
sequencing.
Student is unaware
of pre/co-requisite
courses and their
potential impact.
Student is unaware
of the requirements
associated with
graduation and their
program of study.
Student is unable to
accurately interpret
any area of degree
audit.
21
Place check marks in appropriate boxes:
Question 11
Student Shared that they have utilized the following campus resources (Check Boxes):
Academic Support Center
Admissions Bookstore
Business Office
Career Services
Counseling Department Chair
Developmental Studies
Disability Services Faculty
Financial Aid Library
Student Life/Engagement/Activities Student Records/Registrar
Testing Center
None of the Above
Question 12
I recommended that the student utilize the following campus resources (Check Boxes):
Academic Support Center
Admissions Bookstore
Business Office
Career Services
Counseling Department Chair
Developmental Studies
Disability Services Faculty
Financial Aid Library
Student Life/Engagement/Activities Student Records/Registrar
Testing Center
None of the Above
22
PERC Holds
When you are advising students, you may notice holds on the student’s file. The following is a
list of the holds that you may encounter, their meaning, and the potential impact of these holds
on registration. Please see the notes associated with the student’s registration status and ensure
that they get in touch with the appropriate departments on campus.
Code
Description
Office Code
Can or Cannot Register
AC
AD
AI
AP
BUS
Academic
See Admissions Office
Warning: GPA below 2.0
Academic Probation
Business Office
Financial Aid
Admissions
Counseling
Counseling
Business Office
CN
DISP
Counselor’s Office
Disciplinary
Counseling
Student Services
DNP-A
DNP-B
DNP-F
DUEN
ECHS
Student Services
Business Office
Financial Aid
Admissions
Registrar
Financial Aid
Admissions
Can Register
Cannot Register – see Admissions
IF
LF
Do Not Purge – Admin
Do Not Purge – Bus. Off
Do Not Purge – FA
Dual Enrollment Form
Principal/Liaison
Approval
Financial Aid
Home School Licensing
Card
Incomplete File
Library Fine
Can Register
Cannot Register – see Admissions
Can Register – discuss GPA
Cannot Register – see Counseling
Cannot Register – see Business
Office
Cannot Register – see Counseling
Cannot Register – Call Elaine
Clodfelter or Makena Stewart
Immediately
Can Register
Can Register
Can Register
Can Register
Can Register
NCS
New Century
Admissions
Learning Resource
Center
Admissions
NODEV
ORNT
PCARD
READM
Developmental Courses
New Student Orientation
Permanent Resident Card
Must Re-Apply to be
Readmitted
Residency Applications
Returned Mail
Registrar’s Office
Stop-Out
Undocumented Alien
Veteran
International Student
Financial Aid
Admissions
Admissions
Admissions
Cannot Register – see Admissions
Cannot Register – see
Library/Business Office
Cannot Register – see Financial
Aid
Can Register
Cannot Register – see Admissions
Cannot Register – see Admissions
Cannot Register – see Admissions
Admissions
Admissions
Registrar
Admissions
Admissions
Financial Aid
Admissions
Cannot Register – see Admissions
Cannot Register – see Admissions
Cannot Register – see Registrar
Cannot Register – see Admissions
Cannot Register – see Admissions
Can Register
Cannot Register – see Admissions
FA
HSLC
RESAP
RM
RO
STP
UDA
VET
VISA
23
Placement Testing & Need to Know
SPCC Advisor Report/Academic Assessment
Placement:
Minimum Required Score
Reading Comprehension and Sentence Skill Combined Score :
Counselor Referral
No minimum score
DRE 096
72
DRE 097
92
DRE 098
129
DRE 099 + ENG 111
146
ENG 111
166
Computer Skills:
CIS 070
No minimum score
CIS 110
> 80
Math Prior to February 26, 2014
Counselor Referral
No minimum score
DMA 010, 020, 030
40 Arithmetic
DMA 040, 050
55 Arithmetic
DMA 060/070/080
55 Arithmetic and 55 Algebra
MAT 140/140A
55 Arithmetic and 55 Algebra
MAT 151/151A
55 Arithmetic and 75 Algebra
MAT 171/171A
55 Arithmetic and 75 Algebra
MAT 172/172A
55 Arithmetic and 95 Algebra and
86 College-Level Math
MAT 175/175A
55 Arithmetic and 95 Algebra and
65 College-Level Math
MAT 271
55 Arithmetic and 95 Algebra and
103 College-Level Math
Math After to February 26, 2014
Counselor Referral
Below 7 on all DMA scores
DMA 010, 020, 030, 040, 050, 060
Below 7 on individual tests
DMA 070, 080
Below a 7 on DMA 060 Test
MAT 140/140 A
Above a 7 on DMA 010-040
MAT 151/151A
Above a 7 on DMA 010-050
MAT 171/171A
Above a 7 on DMA 010-060
24
All test scores (Accuplacer, SAT, ACT, etc.) are good for two years. The following students are
exempt from taking the Accuplacer test:
Reading Comprehension & Sentence Skills/Writing:
Math:
SAT = 500 Critical Reading
SAT = 500 Mathematics
ACT = 21 Reading & 21 Writing
ACT = 21 Math
ASSET = 41 Reading & 41 Writing
ASSET = 41 Numerical &
COMPASS = 81 Reading & 70 Writing
41 Intermediate Algebra
COMPASS = 47 Pre-Algebra & 66
Algebra
25
Developmental Reading & English
Now, you can take three 8 week classes of Developmental English and Reading instead of the
previous four 16-week classes (ENG 080, ENG 090, RED 080, RED 090). The new classes,
called “Integrated Reading and Writing,” teach reading and writing in one class to jumpstart your
college career. If you are almost ready for ENG 111, DRE 099 is a new lab option that will
allow you to register for ENG 111 the same semester.
Student Registration for Developmental Reading and English Classes (DRE)
If my
ACCUPLACER
scores in
If I am passing, have placed out
I will register
Sentence Skills
of or
OR
for:
have credit for:
& Reading
Comp. add up
to:
0-71
Counselor
Referral
72-91
ENG 070 or RED 070
DRE 096
92-128
129-145
146-165
166 or higher
ENG 075 or
BOTH ENG 070 & RED 070 or
ENG 080 or RED 080 but not
both
ENG 085 or
BOTH ENG 080 & RED 080 or
ENG 090 or RED 090 but not
both
ENG 085 or
ENG 090 or RED 090 but not
both
ENG 095 or
BOTH ENG 090 & RED 090
DRE 097
DRE 098
*DRE 099 +
ENG 111
ENG 111
* Students are encouraged to register for DRE 099 and ENG 111 sections taught by the same instructor.
Scenarios:
Bob previously placed out of RED 090, but has successfully completed ENG 080. He
should register for DRE 098, but can register for DRE 099 and ENG 111
considering his placement on the Reading Comprehension section.
Sarah previously placed out of ENG 080 and has successfully completed RED 080. She
should register for DRE 098.
Jane previously placed in the Counselor Referral section for Reading Comprehension,
but has successfully completed ENG 090. She should register for DRE 098.
26
Alternate Test Score Placement
Placement
ASSET: Reading + Writing
Counselor Referral
COMPASS: Reading +
Writing
0-63
DRE 096
64-84
53-61
DRE 097
85-111
62-71
DRE 098
112-129
72-76
DRE 099
130-150
77-81
0-52
DRE 096: Integrated Reading and Writing (3 credit hours)
This course is designed to develop proficiency in specific integrated and contextualized reading
and writing skills and strategies. Topics include reading and writing processes, critical thinking
strategies, and recognition and composition of well-developed, coherent, and unified texts; these
topics are primarily taught at the introductory level using texts primarily in a Lexile® range of
960 to 1115. Upon completion, students should be able to apply those skills toward
understanding a variety of academic and career-related texts and composing effective
paragraphs.
DRE 097: Integrated Reading Writing II (3 credit hours)
This course is designed to develop proficiency in integrated and contextualized reading and
writing skills and strategies. Topics include reading and writing processes, critical thinking
strategies, and recognition and composition of well-developed, coherent, and unified texts;
except where noted, these topics are taught at a reinforcement level using texts primarily in a
Lexile® range of 1070 to 1220. Upon completion, students should be able to demonstrate and
apply those skills toward understanding a variety of complex academic and career texts and
composing essays incorporating relevant, valid evidence.
DRE 098: Integrated Reading Writing III (3 credit hours)
This course is designed to develop proficiency in integrated and contextualized reading and
writing skills and strategies. Topics include reading and writing processes, critical thinking
strategies, and recognition and composition of well-developed, coherent, and unified texts; these
topics are taught using texts primarily in the Lexile® range of 1185 to 1385. Upon completion,
students should be able to apply those skills toward understanding a variety of texts at the career
and college ready level and toward composing a documented essay.
DRE 099: Integrated Reading Writing III (2 credit hours)
This course is designed to develop proficiency in integrated and contextualized reading and
writing skills and strategies by complementing, supporting and reinforcing material covered in
ENG 111. Topics include reading and writing processes, critical thinking strategies, and
recognition and composition of well-developed, coherent, and unified texts; except where noted,
these topics are taught using texts primarily in the Lexile® range of 1185 to 1385. Upon
completion, students should be able to apply those skills toward understanding a variety of texts
at the career and college ready level and toward composing a documented essay.
27
Developmental Mathematics
Determining Which Mathematics Class Your Student Needs at SPCC
South Piedmont Community College ensures all graduates of its degree and diploma programs
have achieved competence in mathematics, English, reading, and computer skills. The North
Carolina Community College System is undergoing a redesign of developmental education to
help students finish quickly, so developmental math has changed from 16-week MAT courses to
4-week DMA courses. All graduates will need to place out of or successfully complete the
DMA 040 (formally MAT 070) level. The student’s individual program of study may require
curriculum level mathematics that will require additional DMA courses.
The below charts are designed to ease the process of advising students in mathematics:
Students First Need
DMA 010-040 or CPT Algebra Score of 55+
DMA 010-050 or CPT Algebra Score of 75+
DMA 010-080 or CPT Algebra Score of 75+
DMA 010-080 or CPT Algebra Score of 95+
and CPT College-Level Math score of 65+
DMA 010-080 and MAT 171 or CPT
Algebra Score of 95+ and CPT CollegeLevel Math score of 86+
DMA 010-080, MAT 171 & 172 (or MAT
175) or AP Calculus AB Score of 4 or 5 or
CPT Algebra Score of 95+ and CPT
College-Level Math score of 103+
If they want/need to Take
MAT 140
MAT 151
MAT 171
MAT 175
MAT 172, MAT 263
MAT 271
Some students may have started and completed some MAT developmental courses within the
past 3 years. The below chart is designed to aid in converting those accomplishments to the new
DMA requirements.
If the Student earned a C or higher in:
MAT 060
MAT 070
MAT 080
Then they now have credit for:
DMA 010, 020, & 030
DMA 040 & 050
DMA 060, 070, &080
If your advisee has taken and completed the appropriate developmentals as pre-requisites for a
class (MAT, ENG, RED, DRE, or DMA) and finds that she is still unable to register for the class
she needs (“pre-requisites have not been met” or “pre-requisites partially in progress”), please
have the advisee contact the Registrar’s Office for assistance.
28
Course Definitions
PAST—through Spring 2013
MAT 060 Essential Mathematics (3 credits)
Mathematical skills foundation: decimals, fractions, percents, ratios and proportions, order of
operations, geometry, measurement, and elements of algebra and statistics.
MAT 070 Introductory Algebra (3 credits)
Foundation in algebraic skills and problem solving:
integers, exponents, order of operations, simplify expressions, solve linear equations and
inequalities, graphing, formulas, polynomials, factoring, and elements of geometry
MAT 080 Intermediate Algebra (3 credits)
Algebraic concepts with emphasis on applications:
factoring, rational expressions, rational exponents, rational, radical, and quadratic equations,
systems of equations, inequalities, graphing, functions, variations, complex numbers, and
elements of geometry. (last offered Summer 2012)
CURRENT—full adoption Summer 2013
DMA 010 Operations with Integers (1 credit)
Integer operations, absolute values, commutative and associative properties, basic exponents,
square roots, order of operations, contextual geometric application problems with the
Pythagorean theorem
DMA 020 Fractions and Decimals (1 credit)
Simplify fractions, fraction operations, rounding, estimating, scientific notation, geometric
application problems involving circumference and area of circles, contextual problems with
fractions and decimals
DMA 030 Proportion/Ratios/Rates/Percents (1 credit)
Convert and compare fractions/decimals/percents, unit rates, convert US and metric systems,
contextual application problems
DMA 040 Expressions, Linear Equations, Linear Inequalities (1 credit)
Differentiate between, translate verbal expressions to algebraic expressions, simplify, use
properties, evaluate, solve equalities and inequalities, graph inequalities on a number line, apply
effective problem solving strategies and modeling to contextual application problems
DMA 050 Graphs and Equations of Lines (1 credit)
Analyze and interpret basic graphs, use the concept of slope as rate of change, write and graph
linear equations, understand and represent real world situations as linear equations to make
predictions
29
DMA 060 Polynomials and Quadratic Applications (1 credit)
Problem solving strategies algebraic representation of quadratic equations, operations, exponent
rules, functions, factor polynomials, solve quadratic applications, analysis of graphs for
reasonableness of solutions, interpretation of maximum, minimum, y-intercept, domain, and
range in context of the problem
DMA 070 Rational Expressions and Equations (1 credit)
Problem solving strategies, graphing rational functions, operations on rational expressions and
equations, simplify rational expressions, asymptotes, solve rational equations, analysis for
reasonableness of solutions
DMA 080 Radical Expressions and Equations (1 credit)
Rational exponents, operations on radical expressions and equations, simplify radical
expressions, solve radical equations, use the quadratic formula, graphing radical functions,
analysis for reasonableness of solutions, solve contextual problems
30
Logging Into Datatel
Prior to starting the program ensure that the pop-up blocker in your internet browser has been
disabled. Once this is complete, use the address below or the link from the advising home page
to access Datatel/Colleague 4.3.
http://uiwebprod.spcc.edu:55500/UIproduction/index.htm
Shortlist Directions:





Click Production
Log-In
o Standard username
o For first time access, use temporary password (TempMMDD+)
o Change Password (include #s and special characters)
Agree to Privacy Statement (required every time you log in)
Select your primary campus (if prompted)
Watch Quick Tour (provides great tricks & tips to ease Datatel use)
Video Instructions are available via the online advisor training

Log-In Video
Step-by-Step Screen Shots
Step 1: Disable Pop-Up Blocker Prior to starting the program ensure that the pop-up blocker in
your internet browser has been disabled. Once this is complete use the address below or the link
from the advising home page to access Datatel/Colleague 4.3.
http://uiwebprod.spcc.edu:55500/UIproduction/index.htm
31
Step 2: Log-In Click on Production – this will take you to a page where you can enter your login information.
Please use your standard username for the User ID. To access the system for the first time, use
your temporary password: TempMMDD+. This will be the word Temp, followed by the twodigit month and the date of your birthday, then followed by the plus sign (+). You will be
prompted to change your password upon your first login. Please pay attention to the rules for
setting up your password. Note that there must be a number or special character within the frist
8 characters of your new password.
Every time you log in, you will be asked to read and agree to a privacy statement. It is important
to realize that our students’ entire academic history lives within Datatel/Colleague. It is critical
that, when you leave your computer unattended, that you log out of the system. In addition, be
mindful of what information is on your screen when you have guests in your workspace. Be sure
to minimize or close windows as needed. It is critical that we protect the private information of
our students.
32
Step 3: Campus Selection Once you have clicked OK you may be asked to select a campus.
Select the campus that is your home campus. You can double click the campus, or you can
check the box next to the campus and click open at the bottom of the screen.
Step 4: Video Demonstration The first time you log in, there will be a video regarding how to
use Datatel/Colleague 4.3. Watching this video will help you learn to navigate the system.
33
Once you have watched the video, you can check the box next to “Don’t Show Me Again” if you
do not wish to view the video again. You can also click “close” if you want the videos to pop up
and be available every time. It is beneficial for you to watch the video, then click “close” so the
video will be available on your next login. You can then reference the quick tricks and processes
before you begin your next sessions. When you become familiar with the program, feel free to
choose “Don’t Show Me Again”. Once you close the video the start screen will appear.
34
Finding a Student in Datatel
Shortlist Directions:





Use the search box in the upper left hand corner
The easiest way to find a student is to type in their student ID# into the search box
If searching for a student by name enter: firstname space last name or lastname comma
first name
Select student from list
Once a student is successfully selected their information will appear in the information
box across the upper middle/right section of the screen
Video Instructions are available via the online advisor training

Finding a Student Video
Step-by-Step Screen Shots:
Step 1: Entering Student Identifying Information The most direct way to locate a student is
by entering their student ID number into the box in the upper left hand corner.
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If you do not have the student’s ID number you can enter their name and search for them. If you
enter a student ID number the student with that ID will appear in the person card at the top of the
screen. However, if you use the student’s name to search for them, you may find that numerous
entries appear:
Step 2: Selecting Student At this point you will want to talk to the student more to find out
which of the records belongs to that student. It is recommended that you utilize the student’s
address to verify which record belongs to the student. Remember, if this is the first time that you
have met a student face-to-face it is okay to ask to see photo identification to ensure that you are
not sharing student information with anyone other than the actual student.
Once you have determined which student record needs to be pulled you can double-click the
student entries at this point, their information will load into the top right corner of your screen. If
you prefer, you can single-click the student and select open from the bottom center of the screen.
Regardless of how you do it, you will know when the student’s files has been opened when you
see it populate as below:
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Running an Evaluation (EVAL) in Datatel
Shortlist Directions:
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Ensure student’s information is properly displayed in upper right information box
Change search box in top left corner from person to form
EVAL
Select current active program “A”
Click “Save All”
You can use EVAL on screen or to print follow these directions:
o Export to PDF
o Courier Size 9 Font
o Landscape
o Create PDF
o Print in Landscape Orientation
Utilize top of EVAL to look for the following:
o Student Name/ID Number
o Correct Program of Study
o Correct Catalog Year
Utilize upper left corner of EVAL to look for the following:
o Registration Flags & Holds
o Test Scores and Needed developmental courses (if applicable)
Determine what course(s) a student needs to complete in order to graduate by utilizing
the rest of the EVAL
o Note that courses the student is currently taking are represented by *IP (In
Progress) and current semester listed
Courses completed are designated with a letter grade and semester completed
Advise students of the courses they have left by looking for the blanks
Confirm current course completion (that the student plans on finishing the course)
Discuss pre and co-requisites with students, then confirm through listing on STAC
Discuss course offerings and any potential course limitations/rotations (i.e. spring only,
etc.)
Video Instructions are available via the online advisor training

Running an Evaluation in Datatel
Step-by-Step Screen Shots:
Step 1: Switching to Form Search If you click on the icon to the left of the search box you can
change from searching for a person to searching for a form.
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Step 2: Starting an EVAL Form The student’s information should still be present in the person
card as seen below. We are now able to search for various forms utilizing the student’s
information. Use the EVAL form first. EVAL stands for Evaluate Student Program and can be
found by simply typing EVAL into the Form Search box.
Once you have typed in EVAL you will have the opportunity to select the entire name from a
drop down menu, or you can simply hit enter or click select once the entire acronym is present in
the search box. This screen will then appear:
Step 3: Running the EVAL This is a confirmation screen where you confirm the running of the
report. Click “Save” to start.
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Click “Update” to continue the report. If you do not see the screen above, but are presented with
options similar to those below this means the student has had multiple programs of study while
attending SPCC.
Step 4: Select Current Program Choose the student’s current program, designated with a status
of “A” or active. Please disregard, for this purpose, any program labeled “Basic Skills” or
“Continuing Education.” Continuing Education classes will be addressed later in the training. In
the example above, we will click the first program (A35130, Electrical Systems Tech) and open.
39
When presented with the screen above check the student’s information and make sure it matches
your advisee. Then, click “Save” then “Update”.
After Datatel has updated the student record, you will see the evaluation which will open in a
pop up screen.
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Step 5: Printing the EVAL You now have the student evaluation completed and can utilize it in
the pop up screen by scrolling up and down or moving the pages back and forth; click on the
arrows in the top right (highlighted above) to move between pages. You can also export the
EVAL to a pdf which will be easier if you are going to provide your student with a copy (highly
encouraged – with more information to follow). If you export to a PDF, please utilize the settings
below to ensure proper viewing following export:
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How to Read an Evaluation
Shortlist Directions:
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Confirm the correct student information is located on the top of the EVAL
Check for holds
Check test scores & subsequent English & math course needs
Discuss any pending AP credit, transfer credit, CLEP credit are accounted for
Fill in the blanks with course requirements/suggestions
Ensure that courses only offered in specific semesters
Video Instructions are available via the online advisor training
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How to Read an Evaluation Video
Step-by-Step Screen Shots:
Step 1: Open EVAL Once you have the EVAL (either in report format or in PDF) you can
begin by looking at the student’s test scores and course requirements. Then make your advising
recommendations. If you chose to export the EVAL into a PDF, it will open in an additional
window as seen below.
Step 2: Confirm Student & Look for HoldsTo begin, you will want to again ensure that the
student name at the top of the document matches the student with whom you are speaking. To
begin any advising session, look for holds on the student’s account. This area is found just
above the test scores and should always be your first check.
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Step 3: Verify Test Scores & Developmental Course Needs Following that, check the test
scores in the top left corner as you can see in the example below.
Test scores help the advisor determine which English and math classes a student needs. A
complete breakdown of these requirements and a current conversion chart are available the
guide. Please print the chart and have it handy during advising meetings. At first glance we are
able to see that these test scores are currently valid. CPT Test scores expire two years from the
date that they are taken. Note that students who have begun their course work associated with
test scores and who are progressing do not need to retest. For example if a student tests into one
remedial level English class and has taken, completed, and progressed onto the next class within
a two year period will not have to retest. The same applies to CPT math test scores.
This student received a reading comprehension score of 90 and a sentence skills score of 82;
combined this student has a score of 172. This score allows the student to proceed directly into
the English 111 course, which is the first college level English course we offer. The student’s
arithmetic score of 69 allows them to bypass the remedial arithmetic courses we now look at the
algebra score for placement. The algebra score of 36 places the student in our DMA 040. A
complete list of course sequences and their uses are available in the Placement Testing & Need
to Knows section beginning on page 24 of this Handbook.
The remedial course sequences apply for all students. In order to determine additional course
needs of students, it is critical to understand the program in which they are enrolled. To
determine a student’s program of study, look at the top of the EVAL and locate the highlighted
portion below:
You can then find course requirements and suggested course sequencing via the Curriculum
Maps. Links to the maps will be available on the advising website. Please utilize the College
Catalog to ensure that all advising is in alignment with stated pre/co-requisites.
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STEP 4: Reading the EVAL Examine the below cut out from an Associate in Arts (A10100)
student’s EVAL:
We can see that the student is in the progress of completing CIS 110; this is represented by the
*IP following the course. The student has registered to take ENG 111 in the Spring of 2014.
However, note that there is still a blank line and that nine additional credits are needed. The
courses that are needed to complete these nine credits are listed as ENG 112, COM 231, and
HUM 220. Once the student has completed all of these courses the blank line will disappear.
These courses are listed under the “Required Courses”; students must complete those specific
courses.
We can also see that in the next section, “Literature”, the student will need to complete three
credits from ENG 231, ENG 232, ENG 233, ENG 243, ENG 261 or ENG 262. The student may
choose one of those six classes for completion of that section.
Reading an evaluation and making course recommendations is really about filling in the blanks.
An additional example for this is provided below:
Here the student needs to complete eight credits from the “Natural Sciences”. However there are
numerous blanks and lots of courses listed. Please note the highlighted portion that dictates the
student “Take 1 group”. The student needs to complete one of the following groups:
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BIO 111 & BIO 112
CHM 131, CHM 131 A, & CHM 132
CHM 151 & CHM 152
PHY 151 & PHY 152
PHY 251 & PHY 252
The student must select a group. Once this sequence is started, the proper line will fill in and will
resemble this:
We can see here that this student has selected to fulfill their “Foreign Language” requirement
through the FRE 111 & FRE 112 group. They have registered to take FRE 111; this now shows
up on the evaluation. Once the student has registered for and completed both of the French
courses the requirements will be fulfilled and the other Group lines will disappear. Thus the
blanks have been filled in for “Foreign Language”. Student cannot get credit for this group by
taking one course from two or more groups; both courses in a group must be completed in order
to fulfill this requirement.
This student has completed all of the “Required Courses” listed. Note that the blanks have been
filled in. While the examples here are general education courses, the same process applies to core
classes. We have a student in the Electrical Systems Technology program who has some core
class requirements that are blank:
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This student is enrolled in the fall of 2013 for DFT 151, ELC 231, and MAC 121. Thus, these
classes have the *IP or in progress designation. The student has already registered for classes for
spring 2014. The classes in the first area, including HYD 110 and ELC 215, count towards the
completion of the required 18 credits listed. However, there are additional requirements, so there
is a blank line showing that nine additional credits are needed. The student registered for ISC
112 for Spring 2014. Completion of this class will fulfill all of the requirements under the
“Elective” group.
* Please note that blanks are not automatically created for developmental
courses (DMA and/or DRE). It is critical that advisors begin to read the
EVAL that they start with holds and test scores and look at programmatic
requirements in the College Catalog to ensure that students complete ALL
required courses *
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Confirming Students’ Previous Grades (STAC)
Shortlist Directions:
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Select and confirm student selection
Switch to form search, then search for STAC
Scroll through screens and confirm pre-requisite courses have been completed
successfully or are in progress
You may come across the following class codes (see below, with definitions) if they contribute
towards a student’s three allotted attempts at a class:
Credit Code
A
C
D
N
NC
NP
TR
X
XT
Definition
Course Added during Drop/Add
Course Cancelled
Course Dropped during Drop/Add
New Course – added & completed
Non-Course Equivalency
Dropped for Non-Payment
Transfer Credit
Registered then Unregistered
Transfer Credit
Count towards 3rd attempt?
Yes
No
No
Yes
N/A
Yes
N/A
No
N/A
Video Instructions are available via the online advisor training
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Confirming Students’ Previous Grades Video
Step-by-Step Screen Shots
Step 1: Run STAC Form Once you have checked and confirmed your student’s
information, the form search to access the Student Academic Credentials (STAC)
form:
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Step 2: Review Student’s Academic Credits You will be able to see all of the
classes the student has attempted, is currently taking, and has registered for to take
in a future term displayed as such:
This student has earned the first 8 courses listed through transfer credits. Classes 915 are listed as NC or Non-Course equivalency. This means, based on the CPT
scores this student received, that they are not required to take the courses listed. If
we continued to the second page of their STAC, we see more TR and NC courses,
then completed classes:
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Note that some courses shown are listed as “N” including lines 35-38. Course #35
(with a grade of “AU”) was audited, whereas Course #36 was completed
successfully with a grade of “A”. Courses #37 and 38 are Basic Skills courses from
2002 and do not count towards the current degree. The student dropped (D) Course
#39, and Course #40 was completed successfully with an “A”. The student
withdrew (W) from Course #41. The student deleted Course #42 from their
registration before the semester began (see the “X” under course stat). Courses
#43 – 45 are much the same as those previously discussed. However, there are a
few new examples on the last page of the student’s STAC seen here:
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Lines 93 – 98 represent the classes that the student has taken or is in the process of
taking during the current term. You can see that some are completed and some are
still in progress; some were deleted from their schedule prior to the start of the
term (or first day of the semester). Lines 99-103 are the courses the student has
registered to take next term. Should the student decide, prior to the start of the
term, to not take one of these courses, the course would show a status of “X”.
Should the course be canceled, the Stat will change to a “C”. Should the student
attend the first day and then drop the class during drop/add week, they would
receive a “D” as the Stat code.
Please refer to the previous chart with regards to how all the codes impact the third
attempt rule. In addition, remember that sometimes students may think they have
taken or are taking one class when, in fact, it is another. Utilizing STAC ensures
that we have all the facts when advising students.
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Student Course Registration (RGN) in Datatel
It is HIGHLY recommended that, whenever possible, you have
students register themselves through Go! This promotes student
independence and makes them an active part of the process. If this is
not at all possible then follow the directions below. Even if students
can only register for some classes through Go! have them do so, then
register them for the ones that they cannot register for on their own.
This saves you time and paperwork and promotes independence and
buy-in for the student.
Shortlist Directions:
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Have student fill out Registration Form (See example, p. 84)
Ensure student information is properly displayed in upper central/right information box
Change search box in top left corner from person to form
RGN
Scroll to blank lines
Enter year and term in the following format:
o 2014sp, 2014su, 2014fa – etc.
Space
Course code (i.e., DMA, DRE, ENG, BIO)
Space
Course # (i.e., 010, 080, 111, 112)
Enter
Double click requested course section. (Example: 2014sp bio 165)
Course will now be listed with others in the form
Repeat process until all courses selected
Save all
Fill out information of all classes on the Registration Form (example p. 84)
Both student & advisor need to sign the form.
Print RGST for all students whom you register through Datatel
Video Instructions are available via the online advisor training
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Student Course Registration (RGN) in Datatel
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Step-by-Step Screen Shots:
Step 1: Have Students Register Themselves for Classes Whenever Possible
It is HIGHLY recommended that, whenever possible, you have
students register themselves through Go! This promotes student
independence and makes them an active part of the process. If this is
not at all possible then follow the directions below. Even if students
can only register for some classes through Go! have them do so, then
register them for the ones that they cannot register for on their own.
This saves you time and paperwork and promotes independence and
buy-in for the student.
Step 2: Registration Form After the student has completed at least the top portion
of the Registration Form (see example, p. 84),
Step 3: Confirm Student & Run RGN Form Please ensure that you have brought
up the right student and their information is accurately displayed at the top of the
screen. Then change your search to FORM and search for RGN: Registration:
Step 4: Confirm Current Registration Once you have opened the RGN Form
you will see a list of the classes for which the student is registered, either in the
present term or the next semester.
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Step 5: Locate a Blank Line In order to register the student for an additional
course, scroll to the next page using the arrows shown:
You will want to do this through as many pages as necessary until you come across
a blank line:
Step 6: Search for Course Once you have located this line, search for the course
in which to register the student. To do this, utilize the following format for
searching for courses.
Four Digit Year: 2014
Term Code: Spring = sp, Summer = sum, Fall = fa
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SPACE
Course Code: (i.e. DMA, DRE, ENG, BIO)
SPACE
Course #: (i.e., 010, 080, 111, 112)
The following is an example of an English 111 class for Spring semester 2014:
Step 7: Select Course Section You will then receive the results of your search;
select the appropriate section of the course by double clicking on the section:
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Additional options may be found on the next page by clicking the arrows in the
upper or lower right. If the course you are looking for is not offered, you will see
the following response to your inquiry:
If you see this, find another course option for the student. Once you have located
the proper course, double click the course or check the box next to the section
preferred and click open at the bottom of the screen. Once a course has been
selected, it will appear on the RGN home screen in the list:
Step 8: Save Selected Schedule To add additional courses to the student’s
schedule, repeat the previous steps. Once you have added all of the classes needed,
select “Save All” at the top of the screen:
Failure to click “Save All” will result in the student not being registered for their
classes.
Step 9: Run RGST
If you register a student for classes through Datatel you MUST:
1. Have a Registration Form Completed (see example, p. 84)
2. Click “Save All”
3. Run RGST and provide the student with a printed copy
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Creating a Registration Statement (RGST) in Datatel
Shortlist Directions:
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Complete registration in Datatel
Form Search RGST
Enter Student ID# into Students Line 1
Save All
Save All
Save All
Finish
Export to PDF
Portrait, Courier, Font Size 9.0
Create PDF
Print
Landscape
Print
Give to Student
Video Instructions are available via the online advisor training
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Creating a Registration Statement (RGST) in Datatel
Step-by-Step Screen Shots:
Step 1: Complete RGN & Save ALL
Step 2: Run RGST Form After you and the student have completed the
Registration Form (see example on p.84) and you have completed the Registration
(RGN) process, use the form search to search FORM and search for RGST
(Registration Statement Print):
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Step 3: Enter Student ID for RGST Enter the student’s ID number into Student
Line 1, Make sure the Term shows the semester for which you registered the
student. You can enter multiple semesters if needed: 2014SU, 2014 FA, etc.:
Once you have entered the student’s ID # correctly their name will also populate
this box. Ensure the name/ID matches your advisee.
Step 4: Confirm RGST Run Click “Save All”:
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You will then see this screen. Click “Save All” :
You will see this screen. Click “Save All”:
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Click “Finish” when processing is complete. You can also choose to have the
report screen close automatically when complete and move straight to the
registration statement. To do this, check the box beside “Close Automatically
when Complete.”
Step 5: Export RGST You will then be able to see the report. Click “Export to
PDF” if you want the report
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When exporting to PDF use the following settings:
Once you have the PDF, print it using the portrait orientation and provide it to the
student prior to the end of the advising session.
Step 6: Print RGST & Give to Student
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Proposed Student Program(PSPR) Change in Datatel
This screen is used when/if a student wishes to see what credits would transfer
if they changed programs.
Shortlist Directions:
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Confirm correct student information
Form Search PSPR
Enter proposed new student program of study (i.e., A10100)
OK
Select most recent catalog (previous catalogs are not an option)
Click Eval in lower left corner
Save All
Examine new program EVAL
Export to PDF
Courier, size 9, Landscape
Create PDF
Print
Landscape
Video Instructions are available via the online advisor training
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Proposed Student Program (PSPR) Change in Datatel
Step-by-Step Screen Shots:
Step 1: Confirm Student To begin, ensure that you have brought up the right
student and their information is accurately displayed at the top of the screen.
Step 2: Run PSPR Form Then change your search to FORM and search for PSPR
(Proposed Student Program):
Step 3: Enter Student’s Potential New Program of Study The system will then
prompt you to enter the proposed new program of study for the student. Enter the
new program’s code, such as the Associate in Science (see below) and click OK:
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Step 4: Select Current Catalog Year The following will then appear. Select the
most current catalog. This is not optional – students wishing to change programs
must enter into the most current version of the program.
Step 5: Select Evaluate Once you have selected the catalog year, you will be
presented with the following. Click on the magnifying glass next to Evaluate:
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Step 5: Open Projected Program EVAL EVAL will appear in an additional tab.
Click “Save All” to run the revised program evaluation.
You will then see EVAL. Confirm that the information t the top of the EVAL now
reflects the new program of study – such as the Associate in Science degree (see
example).
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Step 6: Export to PDF Make sure your settings are as follows. Click create PDF:
Step 7: Print PDF To print the PDF, use the landscape orientation. This
information is not saved in the system, but rather is designed to serve as an
opportunity to see what other programs could look like in terms of course
requirements and projected completion timelines for students. You can provide this
to the student, but let them know that these are all contingent upon the most recent
College Catalog and may not reflect developmental course requirements. You may
even want to write “prospective program” at the top of the evaluation, when
presenting this to the student, to minimize confusion.
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COLLEGE
KNOWLEDGE
A TO Z
College Knowledge A to Z
1 + 1 Programs – Programs that require students to enter and successfully complete a Diploma
before entering into an Associate Degree are considered 1 + 1 programs. Requirements for all
these programs are available on the SPCC website. For information beyond what is available on
the website please have students contact program specific advisor(s).
Academic Support Center -The SPCC Virtual Academic Support Center is an interactive, online
learning assistance platform that seeks to serve students, faculty and staff by providing
convenient, anytime access to learning support opportunities in a nurturing environment that
promote academic success, while supporting the College mission of learning, student success,
and workforce and community development. Tutors are available for students in a variety of
areas.
Locations and Contact Information:
Ashley E. Richardson Academic Support Center (Old Charlotte Highway Campus)
Building A, Room 155
Phone: 704-290-5239
L.L. Polk Academic Support Center (L. L. Polk Campus)
Martin Technology Complex, Room 207
Phone: 704-272-5440
Email: askasc@spcc.edu
More Information: http://www.spcc.edu/future-students/academic-support/744-aschome.html
Advisor – An individual who is a part of a larger system designed to ensure students have the
knowledge and skills necessary to successfully navigate higher education from enrollment,
through matriculation, to graduation. They are present to help develop the students’ abilities to
be self-aware and develop critical thinking and decision making skills as they apply to their
individual academic program. At SPCC academic advisors are faculty.
Articulation Agreements – South Piedmont Community College has partnered with four-year
colleges and universities by forming articulation agreements to help students transition to fouryear schools. An articulation agreement is an officially approved document that matches
coursework between schools. These are designed to help students when transferring from SPCC
to a four-year institution. Students are encouraged to research specific programs at their school
of choice.
Comprehensive Articulation Agreement
The CAA between the University of North Carolina System and the North Carolina Community
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College System provides that those with degrees from SPCC’s Associate in Arts and Associate
in Science programs can transfer up to 64 credit hours to any institution in the UNC system.
Those schools are listed here.
Independent Comprehensive Articulation Agreement
The Independent Comprehensive Articulation Agreement (ICAA) between the North Carolina
Independent Colleges and Universities (NCICU) and the North Carolina Community College
System (NCCCS) is intended to provide smooth transfer for community college students who
wish to continue their education at an NCICU institution listed below. The agreement establishes
a general education core that substitutes for the general education core of the NCICU college or
university.
For more information, including programs, click here.
Auditing a Course - A student who desires to attend classes regularly but does not wish to take
examinations or receive credit may register as an auditor. A record of classes attended will be
maintained. No credit is awarded for such courses and cannot be granted at a later date. A grade
of "AU" will be assigned.
Enrollment in a course for credit cannot be changed to audit after the Drop/Add period. The
participation of auditors in class discussions or examinations is optional with the instructor. You
are expected to pay regular tuition and fees for audited courses. Federal regulations will not
allow you to receive financial aid for courses being audited. Students must meet all course
pre/co-reqs as well.
Bookstore – SPCC’s bookstore offers textbooks, school supplies and various logo items. Buyback and rental options available. Books may be purchased on campus or online.
Locations and Contact Information:
L.L. Polk Campus
Martin Student Center
Phone: 704-272-5376
Old Charlotte Highway Campus
Building B
Phone: 704-290-5848
More Information: http://www.spcc.edu/future-students/9-bookstore.html
Business Office – SPCC’s Business Office handles student accounts and payment for courses.
Payment plans are available (NelNet) as well as sponsorship services for students whose tuition
is paid by an employer or agency. A current list of tuition and fees is available here, as well as a
net price calculator tool and information about 1098-T forms.
Locations and Contact Information:
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L.L. Polk Campus
Garibaldi Building
Phone 704-272-5348 ,704-272-5358, or 704-272-5355
Old Charlotte Highway Campus
Building B
Phone 704-290-5849
More Information: http://www.spcc.edu/future-students/10-business-office.html
Career Services – Career Services provides career counseling, exploration, job search and
preparation services for students and graduates of South Piedmont Community College. Services
include:
 Individual career counseling to aid students in their career planning and educational
decision making
 Insightful career assessments to help you discover and understand interests, values and
personality and to aid the career exploration process
 Career workshops and assistance with cover letter and résumé writing, job searching
skills, networking and more!
 Physical career libraries and computers on both campuses for career exploration - Check
out our Virtual Career Library!
 Other helpful career related links providing population specific career related information
For more information contact Eric Skeen, Counselor, 704-290-5846, or Tracie Boone,
Counselor, 704-272-5345 CareerServices@spcc.edu
http://www.spcc.edu/student-resources/966-career-services.html
Clubs & Organizations - Student clubs and organizations are the cornerstone of quality student
life programs and events. Clubs and organizations allow students to fellowship with others of
like interests and benefit from the diversity and talent within each club. There are 20 different
clubs and organizations to choose from. The Student Government Association has authorized the
clubs and organizations listed at www.spcc.edu to be an active part of student life at South
Piedmont Community College. Students wishing to start a new club are encouraged to seek
advice from the Student Activities Coordinator, Shawna Loftis and follow the guidelines listed in
the Club and Student Organization Handbook.
Requirements for recognition as a club are as follows:
• Minimum of 5 South Piedmont Community College student members
• South Piedmont Community College faculty or staff advisor
• Copy of the club constitution or bylaws
• An active membership roster
• Completion of the Club and Organization Registration Form
Minimum club requirements once established:
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• Submit a monthly report to Student Government with detailed descriptions of all club
activities, meetings, etc.
• Complete 15 approved community service hours per semester, 30 service hours
annually
For more information: http://www.spcc.edu/student-resources/student-life/353-clubs-andorganizations.html
College-Level Examination Program (CLEP) Credit - SPCC can evaluate College Level
Examination Program (CLEP) exam scores for SPCC college credit. Test scores must meet or
exceed the American Council on Education (ACE) recommendations for the awarding of credit.
Credit must be applicable to a declared SPCC degree and must be supported by official test score
reports to be considered for transfer credit.
The CLEP score on each subject area will determine the number of SPCC college credits.
More Information: http://www.spcc.edu/student-resources/credit-for-high-schoolcourses/1046-clep.html
College Transfer Programs – The College Transfer Programs are designed to parallel the
freshman and sophomore years of a four-year college or university. During the first four years of
college, students take a program of general course work in the areas of humanities, fine arts,
mathematics, science, and social and behavioral science. These general education courses will
enable students to gain a well-rounded education before going on to a four-year college or
university.
College Transfer students may work toward an Associate in Arts (A.A.) or an Associate in
Science (A.S.) degree. Students may attend full time or part time during the day or evening.
Classes are also available online.
During the first semester, students are assigned an advisor who will help select appropriate
courses. All courses are approved by the state's Transfer Advisory Committee and will meet
general education requirements in all schools in the University of North Carolina system.
Students must meet the transfer university's foreign language and/or health and physical
education requirements, if any, prior to or after transfer to the senior institution.
NOTE: Three semester hours credit (SHC) in speech/communications may be substituted for
three SHC in humanities/fine arts but not for the literature requirement.
Associate in Arts degree page
Associate in Science degree page
Click here to view the SPCC catalog
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Cooperative Education (Co-op) – Cooperative Education (Co-op) is a course that integrates
classroom learning with practical work experience in a work setting related to the students’
program of study. The objective of cooperative education is to expand the student’s learning
environment into the workplace, providing opportunities to observe and apply the skills and
knowledge learning in the classroom. Students will work under a structured learning plan under
the guidance of a designated supervisor at an approved work site. Academic credit is given for
the learning that takes place during the work period. Students normally will be eligible to register
for cooperative education as outlined in the curriculum map of their program of study. A
student’s co-op faculty coordinator (generally the academic advisor) will help plan the co-op
experience.
To be eligible to participate in a cooperative education course, students must meet the following
minimum requirements:
 Be enrolled in a curriculum program at SPCC
 Be within one or two semesters of degree completion
 Have and maintain a GPA of 2.0 or higher
 Have the approval of their co-op faculty coordinator and the Coordinator of Cooperative
Education
In some cases, students may be permitted to use their current job for co-op. Such employment
must meet all co-op criteria as determined by the Coordinator of Cooperative Education.
In the event that student behavior is not consistent with sound work practices and/or safety
essential to the cooperative education position, student’s co-op faculty coordinator, their on-site
supervisor, or the Coordinator of Cooperative Education may remove the student from their coop site immediately. Students would then be referred to the Vice President of Student Services or
Dean of Student Development for discussion of options.
Corequisite Courses – A corequisite class is a class that must be taken simultaneously with
another class. If a student withdraws from a corequisite class, they must also withdraw from the
class requiring the corequisite.
Counseling – Counseling provides an opportunity for individuals – with the assistance of their
college counselor – to overcome barriers to their success, discover new ways of interacting with
others, recover from personal tragedies or from alcohol and substance abuse, and ultimately
reach their academic and life goals. Academic/personal counseling, career counseling, and
disability services are available. Note: Personal counseling may be referred to local mental health
facilities based on the intensity of the student’s need.
Locations and Contact Information:
L.L. Polk Campus
Garibaldi Building, Room 263
Phone: 704-272-5345
Old Charlotte Highway Campus
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Building B – Student Services Area, Room 135
Phone: 704-290-5844 or 704-290-5846
Email: counselors@spcc.edu
More Information: http://www.spcc.edu/future-students/14-counseling.html
Counselor – A credentialed professional who is on campus to help students mitigate personal
and social barriers which can hinder/improve their career choice and learning experience as it
applies to their personal wellbeing.
Course Expiration Dates – Students are encouraged to move through their program of study in a
timely manner. Part of the reason for this encouragement is that courses can expire; the student
may then need to repeat the course or file an appeal to have the courses still count towards
graduation. Expiration dates are as follows:
 Developmental Courses
Expire in 3 years
 Computer Information Systems
Expire in 3 years
 Technical/Vocational/Major Courses
Expire in 5 years
 General Education Courses
Expire in 10 years

Students seeking to appeal course expirations should see Student Records/Registrar.
Course Substitution – Students may request to substitute an equal or higher-level course
required in their program of study based on particular occupational goals. The exception is that
substitutions are not allowed for a program’s core courses. Core courses listed unter “Major
Hours- Core Courses” in the Programs of Study section of the College Catalog. All substitutions
must be approved by the advisor and the appropriate dean/associate dean.
No course substitutions will be accepted if the student has not completed SPCC’s prerequisite
and/or co-requisite for the required course.
A maximum of five courses may be credited for any associate degree through course
substitution, three courses for diploma, and one for certificate.
Effective fall semester of 2007, no course substitutions will be approved for CIS 110 and CIS
111 unless the North Carolina Community College System curriculum standard for the student’s
program allows for the substitution. Re-entering students must take ENG 111; no course
substitutions for ENG 110 will be approved. All re-entering students will be strongly encouraged
to retake the College Placement Test. Re-entering students must retake the CPT if score are older
than two years.
Curriculum Maps – Curriculum maps are designed to provide a quick and clear visualization of
what classes are required for all students seeking a particular major. Courses which may need to
be added to the curriculum maps can include developmental English or math courses. It is up to
the advisor and the student to ensure that these courses are a taken if necessary based on CPT
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scores. Curriculum maps are available on the SPCC website and will soon be available through a
link on the advising website.
Disability Services – The Disability Services Office provides students with the services required
to ensure their experience at South Piedmont Community College is beneficial and enjoyable.
The following is a guide to students’ rights, responsibilities, and procedures for obtaining and
using the services of the Disability Services Office at SPCC.
Student Rights
1. Students have the right to confidentiality.
2. Students have the right to equal access to programs, classes and facilities.
3. Students have the right to have reasonable accommodations provided.
4. Students have the same rights granted to every student at South Piedmont Community
College.
Student Responsibilities
1. Students must disclose their disability to receive services.
2. Students must provide up-to-date documentation of their disability from a qualified
provider that shows their current level of functioning. (See Disability Services
Documentation Guidelines) link to provided PDF
3. Students must request specific accommodations.
4. Students must meet with the counselor when appointments are scheduled.
5. Students must pick up, complete, and return any DSO paperwork at the beginning of
each term to activate services during each semester.
Students must comply with all policies, codes and regulations of South Piedmont
Community College.
How does a Student Get Accommodations?
 Students’ first step is to identify themselves to the Disability Services Office as a
student with a disability and request specific accommodations. "Accommodations"
include a range of services, equipment and modifications designed to allow students
equal access to the college. They vary according to the disability and include such
things as using a tape recorder in class, having extended time on tests, papers or
projects, and making classrooms wheelchair accessible.
 Students’ next step is to obtain documentation of their disability and provide this
documentation to the Disability Services Office. A Disability Services Guideline
Form is available to help students in obtaining appropriate documentation.
Acceptable documentation of disability includes medical reports; psychological
evaluations; psycho-educational evaluations; records from Division of Services for
the Blind, Services for the Deaf and Hard of Hearing, Vocational Rehabilitation; and
in some cases, a physician's statement. While this list is not totally inclusive, it should
serve to set the parameters for accepted documentation. The Accommodations
Checklist is developed based on their documentation and their discussion with the
counselor for Disability Services.
 These first steps should be taken AT LEAST THREE WEEKS prior to registration.
Testing accommodations for the Placement Test are available by appointment,
provided the students has submitted the documentation to substantiate the
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
accommodations request prior to testing. Therefore, it is extremely important to make
contact with the Disability Services Office as soon as the student has decided to
become a South Piedmont Community College student.
Remember that before students can register for classes, they must also apply to the
college for admission, provide transcripts, take the College Placement Test, attend
orientation, and apply for financial aid, if needed. Financial aid takes at least 6 weeks
to process.
Accommodation examples:
 Adaptive equipment such as tape recorders and a closed-circuit viewer to magnify
printed materials are available on loan from the Disability Services Office
 Sign language: interpreters for hearing impaired students can be provided in the
classroom and at any event held on campus. Generally, a minimum two-week notice
is required to ensure availability of an interpreter.
 Testing: Test proctoring must be scheduled with the testing center. The Disability
Services Office proctors only those tests which cannot be scheduled with the testing
center.
 Other typical accommodations: Extended time for testing; use of a tape recorder, spell
checker or calculator; reader or note taking services.
Forms and Information
 Disability Services Documentation Guidelines
 Release of information form
 Difference between high school and college for students with disabilities
 Student Disability Information form:
o To work with a Disability Services Provider on the Old Charlotte Highway
Campus, Monroe, download this form.
o To work with a Disability Services Provider on the L.L. Polk Campus,
Polkton, download this form.
 Documentation requirements: The following forms detail what documentation is
needed for each disability.
o Math Disabilities (Dyscalculia)
o Panic Disorder
o Psychiatric Disabilities/Psychological Disabilities
o Reading Disabilities (Dyslexia)
Double Majors - Students are not eligible to receive financial aid for more than one program of
study at a time. Students are generally not allowed to “double major”.
Drops/Adds – Course drops and/or adds are allowed during specified times listed in the Class
Schedule and SPCC catalog each semester. Drops and adds are allowed through Go! but can also
be completed by advisors or counselors. Drop/Add forms must be submitted to Student Records
if not completed through student’s Go! account. Additional tuition charges or refunds may be
due - contact the Business Office for more details. Drop requests received after the final date to
drop will be treated as a request for withdrawal.
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Enrollment/Degree Verification – South Piedmont Community College has authorized the
National Student Clearinghouse to provide enrollment and degree verifications. The National
Student Clearinghouse can be contacted at:
Web: www.degreeverify.org
Mail: National Student Clearinghouse
13454 Sunrise Valley Drive, Suite 300
Herndon, VA 20171
For more information, call the Registrar at 704-272-5337.
Family Educational Rights and Privacy Act (FERPA) – Information a student shares with their
advisor is confidential. This includes information on class schedules, grades, plans to change
majors and any other information shared during formal and informal advising sessions. It is your
responsibility as the advisor to maintain the confidentiality of the student in association with
FERPA.If a student wishes others to have access to their personal information they will need to
provide the College with written permission to do so. To submit written permission, complete,
print and sign a FERPA Release Form. If you are approached by someone, other than the
student, and asked about confidential student information please refer them to Student Services
for assistance. For example, if a parent or partner wants to discuss a student’s grades and/or help
set up a schedule for the student for the next semester and the student is not there please refer
them to Student Services to verify that there is a FERPA release on file for that person. This is to
protect you and most importantly our student’s right to anonymity here at SPCC in accordance
with FERPA.
For more information regarding the Family Educational Rights and Privacy Act, which governs
the handling and confidentiality of student records, you may want to consult the U.S.
Government's Web page on this subject, at
http://www.ed.gov/policy/gen/guid/fpco/ferpa/index.html
Financial Aid (General Information) – All students are encouraged to complete the Free
Application of Federal Student Aid (FAFSA) application each year after completion of their tax
returns. Students may complete the FAFSA online at www.fafsa.gov. The Office of Financial
Aid and Veterans Affairs also accepts appointments for assistance in completion of the FAFSA
and sponsors FAFSA day on a Saturday in February each year (dates and times for this event
will be available on the website). Completing the FAFSA applies the student for all Federal and
State grants. Many scholarships have a requirement of completion of the FAFSA as well as the
application and/or essay.
Scholarships are also available for students to apply for online.
(http://spcc.starsscholarshipsonline.com/stars/ ) Student will use the same information to log into
STARS that they use when logging in GO! The College Foundation of North Carolina (CFNC)
also has great scholarship opportunities for students. Students may apply online at www.cfnc.org
for any scholarships or Forgivable Education Loans for Service (FELS) for which they qualify.
Locations and Contact Information:
L.L. Polk Campus
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Garabaldi Building – Student Services Area
Old Charlotte Highway Campus
Building B – Student Services Area
Information Line: 704-272-5391
Email: finaid@spcc.edu
More Information: http://www.spcc.edu/future-students/15-financial-aid.html
Financial Aid & Course Eligibility - Financial Aid cannot pay for courses that are not required
for graduation from the student’s active program of study. If you are planning to complete a
course substitution, for a student you need to do so immediately after the student registers for
the course. The student will need to see Admissions and Financial Aid if their program of study
needs to be updated. Financial Aid cannot be used for a class that the student previously passed
with a D or better.
General Education Courses – A group of courses which are designed to provide students the
opportunity to cultivate themselves as a person through communication and culture. These will
help them further utilize the skills learned in their major specific courses.
Gmail - South Piedmont Community College provides students with an e-mail account through
Google e-mail, also known as Gmail. Gmail accounts will be the primary tool for instructors and
staff to communicate with students regarding important announcements and official College
business. Therefore, students should access their Gmail account regularly so important
information and/or dates are not missed. Usernames are assigned from the first letter of students’
first names, the first three letters of their last name and the last four digits of their student ID.
This is the same naming convention as Go! or Moodle. Their email address is
username@students.spcc.edu. Students will be assigned a temporary password and must change
their password after initial log-in and every 90 days thereafter.
Gmail is accessible through this link: http://partnerpage.google.com/students.spcc.edu .
Instructions for setting up the student’s Gmail account may be found on the SPCC website at
www.spcc.edu. If students have questions or need assistance with Gmail, they should contact the
IT Department at 704.272.5320 or support@spcc.edu
Go! Portal – Students can access a variety of useful information through the SPCC Go! Portal.
This information includes personal financial aid information, the student’s current schedule, and
students are able to register for, add, and drop classes through Go!
To sign in students need to go to http://go.spcc.edu or look for the go logo on the SPCC website.
Usernames are assigned from the first letter of the students’ first name, the first three letters of
their last name and the last four digits of their student ID. This is the same naming convention as
Gmail or Moodle. Students will be assigned a temporary password and will have to change their
password after initial log-in and every 90 days thereafter.
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If students have questions or need assistance with Go! they should contact the IT Department at
704.272.5320 or support@spcc.edu. SPCC also offers Go! labs where students can learn to use
go.spcc.edu in a 1-hour training session. Contact a counselor or see their website for the Go! labs
schedule.
Grade Appeal – Any student who believes that an instructor has unfairly assigned a final course
grade may pursue a grade appeal. If the processes set forth are not followed, the student forfeits
their right to appeal the final course grade. These processes are outlined in the College Catalog.
Graduation Requirements - Program and graduation requirements are based on the catalog year
that the student entered the program. For specific information, see the College Catalog.
Health Program Admissions Requirements- If a student is seeking admission into an SPCC
health program, they will be required to meet all health program admissions criteria and be
officially accepted into the health program prior to taking program-specific health classes. Each
program has different admissions criteria. Refer to the specific Allied Health or Nursing
Admissions Requirements booklet for the health program in which the student seeks admission.
These booklets may be found in the offices of Enrollment Services in the Student Services
Division of SPCC or on the website at www.spcc.edu
Human Resource Development – The HRD department at SPCC offers short courses (two
weeks in length, on average) in a wide range of areas, including computer courses, career
readiness, resume building, introduction to allied health fields, introduction to manufacturing
fields, and money smarts. Offers Career Readiness Certificate testing for employment purposes,
Location and Contact Information
Lockhart-Taylor Center
Phone 704-272-5460
Email: kphifer@spcc.edu
Old Charlotte Highway Campus – Building A
Phone 704-290-5216
More Information: http://www.spcc.edu/cce/hrd/
Independent Study – An independent study is a class offered without any regularly scheduled
conventional classroom or lab session. Independent study classes are only used in extraordinary
cases and when other alternatives, such as online, video conference, schedule modification, etc.
are not available. Generally, independent study courses are used when students have an
immediate need for a course in order to fulfill their graduation requirements. Independent study
classes are rare and must have the approval of the appropriate dean and vice president prior to
the creation of the class.
Registration for the course should take place during regular semester registration. All
independent study classes must be required or elective courses in the student’s program of study.
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The classes are schedule with the faculty member of the course. During the semester, the faculty
member will meet with the student face-to-face a minimum of 16 hours to discuss/assess their
progress toward meeting the course learning outcomes and for conducting the course assessment
process. Course content, standards of progress, tuition and fee charges, and all other provisions
heretofore presented will apply to independent study courses.
In addition to the above the following requirements apply to students receiving Veterans benefits
and/or financial aid:
 Students must meet with the South Piedmont Community College Financial Aid Officer
 Students must meet face-to-face with the instructor a minimum of 16 hours during the
semester.
 Students must need the course in order to graduate on time.
Library Services – Beyond the obvious “help me check out a book” resources, the Carpenter and
Horne libraries assist students with learning how to use Moodle and NC Live, as well as
assistance with conducting proper research for class assignments. Quiet places to study are
available, as well as computers for access to SPCC classes or internet resources and other
technology needed in the classroom.
Locations and Information:
L.L. Polk Campus (Horne Library)
Phone 704-272-5398
Old Charlotte Highway Campus (Carpenter Library – Building B)
Phone 704-290-5851
Email: library@spcc.edu
More Information: http://www.spcc.edu/future-students/libraries/
Military Students - Veterans, active members of the military, members of the National Guard or
reserves, their spouses and dependent children are eligible to take advantage of federal education
benefits provided through the U.S. Department of Veterans Affairs.
Application Procedures and Requirements:
Students wishing to utilize their VA benefits must complete an application for VA benefits. The
application can be done on-line at www.gibill.va.gov. Students are encouraged to apply at least
8-10 weeks prior to registration for the semester they intend to enter college. Students must also
possess a high school diploma or GED and be enrolled in a specific curriculum program in order
to receive VA benefits.
All admissions requirements must be met before the enrollment certification can be processed for
VA benefits. All previous college work must be received and evaluated by the registrar.
Certain other requirements may also apply. Please contact one of the Veterans' Certifying
Officials to inquire about course restrictions and other information.
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Veterans' Certifying Officials
Emily Jarrell, Assistant Director, Financial Aid and Veterans Affairs, 704-272-5326
John Ratliff, Dean of Enrollment Services, 704-272-5325
Moodle – Moodle is a course management system used for all SPCC curriculum online, blended,
and web-enhanced courses. It stands for Modular Object – Oriented Dynamic Learning
Environment. To get to SPCC’s Moodle site, go to http://online.spcc.edu
Usernames are assigned from the first letter of the students’ first name, the first three letters of
their last name and the last four digits of their student ID. This is the same naming convention as
Gmail or Moodle. Students will be assigned a temporary password and will have to change their
password after initial log-in and every 90 days thereafter.
If students have questions or need assistance with Moodle they should contact the IT Department
at 704.272.5320 or support@spcc.edu.
New Student Orientation - An orientation, offered online, helps new students receive
information on admissions, paying for tuition, libraries, academic counseling, advising and
student government participation. New students must watch the 25-minute orientation
presentation before registering.
Non-Attendance (N/A) – Students who have not attended any class meeting by the census date
will be considered “Never Attended” and removed from the course. Student will still be charged
for the course. Students wishing to avoid this should drop classes prior to the start of the
semester in accordance with the dates published on the website at www.spcc.edu
Phi Theta Kappa – (PTK) is the international honor society of the two-year college. The
organization’s purpose is to provide members with the opportunity to develop leadership skills
through service, promote an intellectual climate through the exchange of ideas and ideals, for
fellowship among scholars, and for the stimulation of interest in continuing academic excellence.
Membership is by invitation only and is reserved for students of high academic standing based
on overall GPA. For more information contact one of the club advisors:
Barbara Firestone
Grant LeFoe
Chris Brinkley
704-290-5255
704-290-5269
704-290-5882
bfirestone@spcc.edu
cglefoe@spcc.edu
cbrinkley@spcc.edu
Prerequisite Courses – Students must comply with regulations stipulating that courses may not
be taken until all state and local prerequisites have been met. A prerequisite course is one that
must be taken before another course, is complete. An examples is completion of BIO 165 prior to
enrollment in BIO 166.
Quality Enhancement Plan (QEP) – SPCC takes great pride in providing students educational
opportunities for learning and meeting life-long goals. Our mission, “Learning, Student Success,
and Workforce and Community Development,” drives the College’s commitment to focus on the
needs of the students. The development and planning of the Quality Enhancement Plan (QEP)
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has provided SPCC an opportunity to demonstrate its commitment to the learning process by
enhancing the environment that supports student learning. Using broad-based involvement,
institutional research, and best practices, SPCC has developed TRAC: Teaching Responsibility,
Readiness, and Resourcesfulness through Advising Connections.
TRAC will help student learning by enhancing academic advising at SPCC.
Responsibility - Students will learn to fulfill their advising responsibilities, such as
meeting with their advisor.
Readiness - Students will learn how to design an academic plan to achieve their
educational goals.
Resourcefulness - Students will learn about campus resources that are pertinent to their
academic success, such as financial aid, counseling, tutoring and library services.
For more information: http://www.spcc.edu/about-spcc/qep/
Registrar’ s Office - Location: Garibaldi Building, L.L. Polk Campus
Office Hours: Monday - Thursday: 8 a.m. - 5 p.m., Friday: 8 a.m. - 3 p.m.
Mailing Address:
P.O. Box 126
Polkton, NC 28135
Phone: 704-993-2413
Fax: 704-272-5303
Satisfactory Academic Progress (SAP) - Financial Aid students must maintain a cumulative 2.0
GPA and 67% completion rate of their courses. All courses are included as attempted if the
student entered them (NA’s and drops are not included) regardless of the age of the classes, if
Financial Aid was received at the time, or if the student has retaken the courses.
Students who withdraw, stop attending, or fail a course will receive a 0.0 Financial Aid GPA and
completion of 0 credits for the course.
Example: Sally is taking four three-credit hour courses in the Fall. She makes an A, B,
withdraws from one, and stops attending one. Sally’s GPA is 1.75 and her completion rate is
50%. (4+3+0+0= 7; 7/4= 1.75) (2/4=.50 or 50%). Sally will be placed on Warning after the Fall
semester.
Students who do not maintain a 2.0 GPA and 67% completion rate will first be placed on
Warning as a chance to pull their grades up during the next semester that they attend. If they at
the end of the Warning semester, do not have cumulative minimum of 2.0 GPA and 67%
completion rate, they will not be able to receive financial aid again at SPCC. Students may
appeal this decision if they have mitigating circumstances.
The Office of Financial Aid and Veterans Affairs strongly encourages students who are unsure of
the program they wish to enter to speak with a career counselor on campus. Changing their
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program multiple times or completing several courses and changing programs may cause
students to lose their eligibility for financial aid. Students who cannot complete the program
within 150% of the credit hours required for the program will lose their financial aid eligibility.
Example: Accounting has 68 credit hours. The max limit for Accounting is 102 hours (68 x
150%= 102). If a student in the Accounting program cannot complete the program before
Attempting 102 credit hours, they will no longer be eligible for financial aid at SPCC.
Financial Aid can only pay for 30 developmental credit hours (0 level courses such as DRE 097,
DRE 098, DMA 080). After a student attempts 30 developmental hours, the student will have to
pay out of pocket for any remaining developmental hours required.
Students may owe funds back if they withdraw or stop attending all of their courses or will no
longer be attending for the entire length of the semester for which they register. The withdrawal
penalty end dates are available on the Financial Aid Calendar available on the website
(http://www.spcc.edu/future-students/418-financial-aid-calendar.html)
Example: Joe registers for four three-credit hour courses that all start, January 9 and end on May
10. He withdraws from all courses on February 15. He will only earn a percentage depending on
the number of days that he was in class. Any amount of charges on his account not covered by
this earned amount will be the responsibility of the student.
Example: Beth is registered for two three-credit hour courses. Both courses start on August 15.
One course ends on October 5, the other ends on December 10. Beth withdraws or stops
attending the course that ends December 10 but stays in the course that ends October 5. A
calculation must be completed to determine how much of the financial aid funds she will earn
after withdrawing from the course.
Strategic Plan - As a learning college, South Piedmont Community College (SPCC) promotes
and celebrates learning as the process that changes and improves lives. This applies to our
students, employees, and the college itself. We are an organization in which people continually
expand their ability to grow and learn.
The Strategic Plan highlights this focus on learning through our Vision (what we want to be),
Mission (who we are), Values (what directs our decisions), and Strategic Directions (what
actions we will take to fulfill the Vision and Mission).
Our Vision is:
To be the premier community college of choice, offering a full complement of general
education, transfer pre-majors, career and technical education, and workforce and
economic development programming to prepare students to be productive citizens in the
global community.
Our Mission is:
Learning, student success, and workforce and community development
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We Value a Personal and Institutional Commitment to:
 Affordable, quality access to excellent educational opportunities
 Academic achievement and student success
 Public and private partnerships
 Lifelong learning
 Data-driven decision making
 Respect for individuals
 Transparency through accurate and reliable communication
 Integrity, accountability, and ethical conduct
 Highest levels of financial stewardship
 Responsiveness, adaptability, and flexibility
 Innovation
 Continuous improvement
 Collaboration and teamwork
 Diversity and inclusiveness
 Sustainability
 Extraordinary customer service
 Community outreach
For more information: http://www.spcc.edu/about-spcc/170-strategic-plan.html
SPCC 2012 Environmental Scan
Student Activities – Student Activities is comprised of a wide variety of functions, from clubs
and organizations to campus events to student government.
More Information: http://www.spcc.edu/future-students/319-student-life.html
Student Classification –
 Full-time curriculum students are enrolled in 12 or more semester hours of credit.
 Part-time curriculum students are enrolled with fewer than 12 hours of credit.
 Special credit students are enrolled in individual credit courses but not working toward
graduation.
Student Course Load - Students must carry 12 semester hours to be considered a full-time
student. Permission from the dean within the educational division must be obtained to schedule
more than 20 credit hours in one semester.
It is up to the student to decide the best course load in fall or spring semesters or summer term;
it depends on the amount of time available to complete their academic work in addition to other
responsibilities. College coursework requires more of students than just the time to attend class.
Students need to allow time for reading, studying, assignments, research, projects, etc. Students
should plan to devote two or three hours outside of class for every hour that the course meets.
For example, if the course is a three-credit hour our course (meets three hours per week),
students should plan to devote six to nine hours outside the classroom.
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Student Grievances -If you have students who need to register a complaint about a faculty or
staff member, please share the following information with them:
(Taken from http://www.spcc.edu/uploads/Student%20Success/SPCC-Student-Handbook-20122013.pdf:
a. Purpose: The purpose of the student grievance procedure is to provide a system to resolve
student complaints against faculty and staff concerning the following:
i. Alleged discrimination on the basis of age, sex, race, disability or other conditions,
excluding sexual harassment complaints. Any student alleging discrimination on the basis
of age, sex, race or disability may file a complaint with the Office for Civil Rights and is
not required to follow the procedures set forth herein.
ii. Sexual harassment complaints should be directed to the Vice President of Student
Success, unless the alleged harasser is the Vice President. In that case, the complaint shall
be directed to the President of the college. A conference with the President of the college
or his designee will replace the first step of the grievance procedure. The President of the
college or his designee will counsel with the student to determine the appropriate action
that is required. If the grievance is not resolved after this meeting, then the remainder of
the grievance procedure will be followed.
iii. Academic matters, excluding individual grades except where illegal discrimination is
alleged.
iv. Written student complaints.
b. Procedures: The student may elect to seek assistance from the Vice President of Student
Success at the beginning or during any step in the grievance process. The Vice President
serves as an impartial resource person to: (a) help provide advice and counsel on the proper
procedures associated with filing and resolving grievances; (b) help individuals identify
specific issues involved in grievance complaints; and (c) assist in developing approaches,
including written grievances, for individuals to pursue their grievances within the spirit and
intent of the Student Grievance Procedures.
i. You must contact the instructor or staff member where the alleged problem originated.
An attempt will be made to resolve the matter equitably and informally at this level. The
contact must be made within five (5) working days of the incident that generated the
complaint.
ii. If the grievance is not resolved through the informal contact, you may file a written
statement addressing the grievance. The Vice President will explain the grievance process
to you. The written statement must be presented to the Vice President of Student Success
within five (5) working days after satisfying the first step in the grievance process. The
Vice President will then refer the grievance to the immediate supervisor involved. The
supervisor shall respond in writing to the student within ten (10) working days of receipt
of the grievance form from the department involved.
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iii. If the written statement of the supervisor does not satisfy the grievance, a request to be
heard by the Student Grievance Committee may be made. The student must submit a
written request to the Vice President of Student Success within five (5) working days
after receiving the written response of the supervisor. The request shall include a copy of
the original grievance form and the reason why the supervisor’s response is
unsatisfactory. A copy of the supervisor’s response must be attached to
the request by the student. The Vice President of Student Success shall immediately
notify the President who shall ensure that a grievance hearing committee is appointed.
(The Student Grievance Hearing Committee shall be composed of two staff members,
one student member and two faculty members. At least one staff member, one student
member, and one faculty member must be present when action is taken.) The Vice
President will send copies of the appeal to the members of the committee, the employee,
and the employee’s supervisor. The employee against whom the grievance was filed shall
be given an opportunity to respond in writing to the chairperson of the committee.
Alternative arrangements for hearings for distance learning students will be made by the
Vice President. Proceedings shall be conducted within fifteen (15) working days
following the date of the request. The chairperson upon written request of either party
may grant a postponement if the reason stated justifies such action. The committee shall
hold interviews with the grievant, the employee, the supervisor and witnesses, singularly,
and in the absence of other witnesses. The committee may interview any additional
witnesses that it considers necessary to render a fair decision. The committee shall decide
by a majority vote the solution of the grievance. In case of a tie, the chairperson shall
vote to break the tie. The chairperson shall forward a copy of the committee’s decision to
all parties involved and to the office of the President of the college within two (2)
working days.
iv. The committee’s decision may be appealed by either party involved to the President of
the college within ten (10) working days of the committee’s decision.
c. The President of the college shall review the committee’s findings, conduct whatever
additional inquiries are deemed necessary and render a decision within ten (10) working days
of receipt of the appeal. The decision of the President shall be final.
d. Rights of Parties Involved in a Grievance: When a grievance committee meeting is
scheduled, the parties involved are entitled to:
i. A written notice of the complaint.
ii. A written notice of the time and place of the meeting. This notice shall be forwarded to
all parties at least five (5) working days prior to the meeting unless they waive this
requirement.
iii. Review all available evidence, documents or exhibits that each party may present at
the meeting.
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iv. Appear in person or by phone and present information on his or her behalf.
v. The right to counsel. The role of the person acting as counsel is solely to advise the
client. The counsel shall not address the committee.
At least one day in advance of the hearing, the parties involved must provide the chairman of
the committee a list of all witnesses and their contact information (email, address, telephone
number and mailing address).
Student IDs – SPCC curriculum students should obtain a College ID, free of charge, at the
library on the L.L. Polk campus or the Old Charlotte Highway (Monroe) campus. Students must
present an official registration form prior to receiving the ID. Their SPCC College ID will also
serve as their library card.
Test Out – Students may request academic credit for a course by demonstrating the required
level of proficiency for that course. Approval for a credit by examination or test out is at the
discretion of the course instructor. Students should:
 Register and pay for the course as listed in the class schedule
 Financial aid does not pay for credit by examination
 Veteran’s benefits do not pay for credit by examination
 Students must speak with the instructor for the course concerning their desire to test out
 The credit by examination must occur before the 10% point or census date for the course
 Students must score at a “B” grade level or higher on the test out
 Students will be assigned a grade of “CE” on their transcript. This grade is not utilized in
computing GPA.
The test out may be attempted only once for each course. If a grade of “D”, “F”, or “I” has been
received previously for the course, the student is not eligible to take a test out for that course. If a
student drops or withdraws from a course, they are not eligble to take a test out for that course
during that semester.
SPCC does not accept for transfer credit any course taken as a test out at another institution.
Transcript Request - Transcript requests must be submitted in writing to Student Records. In
order to consider a request, the following information must be included:
1. The students’ name and any previous names while enrolled at SPCC
2. Social Security number / Student ID
3. Approximate dates of attendance
4. Address and phone number
5. To whom and where the student would like the transcript sent
Requests may also be submitted via the printable Transcript Request form and mailed or faxed to
Student Records.
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Transcripts will cost $2 each and will be mailed within 48 business hours of the request and
payment as long as all obligations to the college have been satisfied.
Transcripts may also be given out on demand or faxed for a $5 fee.
Fees should be paid by check or money order. Do not send cash with your request.
Payment can be made by calling the business office at 704-272-5358, 704-290-5849 or 704-2725355
Questions? Call Student Records at 704-993-2413.
Please note: Adult High School transcripts are not available through Student Records and
must be obtained from the Adult Basic Skills Department at SPCC. For Union County Adult
High School transcripts, please call Gina Nordyke in Monroe at 704-290-5243. For Anson
County Adult High School transcripts, call Laura Ratliff in Polkton at 704-272-5462.
GED transcripts must be ordered from our state office in Raleigh, using the North Carolina
Community College System GED Transcript Request Form. (Click here for this form.) All GED
transcript request forms must be faxed or mailed to the NC Community College System in
Raleigh.
Ordering Transcripts Online
South Piedmont has authorized the National Student Clearinghouse to provide transcript ordering
via the Web. The student can order transcripts using any major credit card. Their card will only
be charged after their order has been completed.
 To order an official transcript(s), login to the Clearinghouse secure site.
 The site will walk the student through placing their order, including delivery options and
fees. The student can order as many transcripts as you like in a single session. A
processing fee will be charged per recipient.
 Order updates will be emailed to the student. They can also track their order online.
Transfer Credit – 7.24 Acceptance of Credit Policy
All requests for transfer credit should be made before enrolling at South Piedmont Community
College. In order to obtain transfer credit evaluations, a student must complete a Request for
Transcript Evaluation form and supply the College with appropriate transcripts as well as course
descriptions or catalogs if the College requests them.
Students who have completed coursework at other colleges and universities should submit
official transcripts of all post-secondary work. Proficiency credits from other institutions will not
be accepted. Transfer credit may be awarded for appropriate military courses based on American
Council on Education (ACE) recommendation. If a student submits transcripts from foreign
universities, it is his or her responsibility to provide accurate translations from an approved
translation agency (e.g. WES) of the (a) transcript, (b) course descriptions, and (c) grading
system. Credit will be evaluated in the context of the current SPCC college catalog and awarded
according to the following criteria:
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1. Prior coursework must correspond in instructional hours and content and must be
substantially similar to SPCC courses required in the degree, diploma, or certificate being
sought. Quarter-hour courses must equate to the semester-hour equivalent of the current
required course, either by a combination of courses or as standalone by using the 3:2 ratio
(2/3). Coursework must have been completed at a regionally accredited college
recognized by the Commission on Colleges or other nationally known accrediting body.
2. Coursework must have been completed with a “C” or better.
3. The time frame for accepting transfer credit is ten (10) years for general education
courses, five (5) years for vocational and technical courses, and three (3) years for
developmental and computer courses.
4. Transfer students must meet Residency Requirements for Graduation.
The decision as to how much, if any, transfer credit will be awarded and how such transfer credit
will be applied is discretionary on the part of the College. The College reserves the right to
disallow credit from another institution if the course is deemed to be obsolete or outdated.
A student may petition the Registrar to have related coursework outside the above time frame
evaluated. Detailed course descriptions must be provided by the student. The College Placement
Test may be used to determine a student’s ability to complete required coursework. Students who
place out of developmental courses may have coursework outside the above time frame
evaluated for consideration of transfer credit.
Pertaining to credit for Tech Prep, South Piedmont Community College adheres to the North
Carolina High School to Community College Articulation Agreement as set forth by the North
Carolina Community College System and the Department of Public Instruction.
Pertaining to credit for Advanced Placement (AP), South Piedmont Community College adheres
to the Developing A Local Articulation Agreement as set forth by the North Carolina
Community College System and the Department of Public Instruction.
Pertaining to credit for College Level Examination Program (CLEP), Educational Experiences in
the Armed Services, and International Transcript, South Piedmont Community College awards
credit as defined in the current college catalog.
7.25 Noncredit to Credit Policy
Students interested in receiving curriculum credits for non-credit work (continuing education
courses, state or national licenses, or life experiences) may do so through credit by examination.
or through provisions set forth through numbered memos and/or guidance from the North
Carolina Community College System, and/or when a state-approved bridging program is in
place.
Withdraw - Students who wish to withdraw from a course must submit a Withdrawal form to the
Records office during the specified times listed in the Class Schedule and SPCC Catalog. A
grade of "W" will be assigned. Students who quit attending class without submission of an
official Withdrawal form will receive a grade of "F." There is no refund for students who
withdraw from class. Students who wish to withdraw after the official withdrawal deadline must
fill out an Administrative Withdrawal Request form and submit it to the Vice President of
Student Services for consideration.
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Students who receive financial aid are advised to contact the Financial Aid department before
withdrawing from multiple classes because of satisfactory academic progress requirements.
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APPENDICES
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*Must be Completed On Official Form*
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89
90
*Must be Completed Online*
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Advising Syllabus
Advising Information
Advising Center L.L.P. Campus Room 264, Phone #
Advising Center OCH Campus Room ?, Phone #
Email: advising@spcc.edu
Your Advisor’s Name: _________________________________
Your Advisor’s Email: _________________________________
Your Advisor’s Phone: ________________________________
Your Advisor’s Office:_________________________________
Your Major: _________________________________________
Your Catalog Year: ___________________________________
Student Learning Objectives
Responsibility
Readiness
Students will fulfill their
responsibilities throughout
the advising process.
Students will design an academic Students will determine the most
plan to achieve their educational appropriate resources that are
goals.
pertinent for their academic success.
Resourcefulness
About Academic Advising at SPCC
Values - Academic advising at SPCC values and supports student development, goal setting and advising
relationships.
Mission Statement – Academic Advising at SPCC educates and empowers students to achieve academic
and career success through intentional advising partnerships, meaningful learning opportunities and a
purposeful self-discover.
Expectations for Students
Expectations for Advisors
Know your academic advisor
Be knowledgeable about programs, graduation
requirements, and policies and procedures
Refer students to appropriate campus resources
Guide students in the development of an academic
plan
Be accessible to students by phone, email, and
appointment
Assess and document students’ academic progress
Be respectful of student diversity
Maintain confidentiality
Contact your advisor when needed
Actively participate in the academic advising
process
Become knowledgeable of college policies,
procedures, and resources
Make progress toward program completion
Access resources necessary for academic success
Accept responsibility for your decisions and
actions
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 Semester Checklist 
st
Prior to 1 Semester
 Complete Online Orientation
 Complete Pre-Advising in the Advising
Center
 Register for 1st Semester Classes
1st Semester
 Attend a Mandatory Program Workshop
 Attend a Student Development Workshop
 Familiarize yourself with Go! (Student
Campus Portal)
 Develop academic plan using course
planning worksheet
4th Semester
 Schedule and attend mandatory advising
appointment with faculty advisor
Discuss progress toward program
completion
 Review and revise academic plan to align
with educational goals
Ongoing
 Utilize Go! to schedule classes, track
academic progress, and check financial aid
status
 Connect with campus resources for support
as needed
2nd Semester
 Schedule and attend mandatory advising
appointment with faculty advisor
 Prepare questions for meeting with advisor
 Discuss academic plan and review course
planning worksheet and degree audit
Prior to Final Semester
 Schedule and attend an appointment with
faculty advisor
 Complete graduation requirements with
Registrar’s Office
Campus Resources
Service
Admissions
Academic Support Center
Bookstore
Business Office
Counseling
Disability Services
Financial Aid
IT
Library Services
Student Activities
Registrar
Testing Center
Email
admissions@spcc.edu
askasc@spcc.edu
bookstore@spcc.edu
businessoff@spcc.edu
counselors@spcc.edu
counselors@spcc.edu
finaid@spcc.edu
support@spcc.edu
library@spcc.edu
mmaffucci@spcc.edu
registrar@spcc.edu
testing@spcc.edu
Phone LLP (704)
272.5391
272.5400
272.5376
272.5358
272.5345
272.5345
272.5391
272.5320
272.5389
290.5864
993.2431
272.5338
Phone OCH (704)
272-5391
290.5239
290.5848
290.5849
272.5324
290.5844
272.5391
272.5320
290.5851
290.5864
993.2431
290.5841
For more information visit the Academic Advising page at www.spcc.edu
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