Advanced Bionics Auria Troubleshooting Manual
Advanced Bionics Auria empowers you with exceptional hearing performance and unparalleled connectivity options. This advanced cochlear implant sound processor is designed to deliver crisp, clear sound and seamless integration with your daily life.
Key Features:
- Exceptional Sound Quality: Auria's sophisticated algorithms process sound signals with precision, providing you with natural and nuanced hearing.
- Wireless Connectivity: Bluetooth technology allows you to connect Auria to your smartphone, music player, and other Bluetooth-enabled devices, streaming audio directly to your implant.
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Troubleshooting the
Auria
What do you need in a kit to troubleshoot the Auria?
Spare headpiece and cable
Spare PowerCel
FireFly earhook or The System Sensor
Access to meaning of FireFly displays (see next page).
Access to meaning of System Sensor displays (see next page).
Contact numbers
It might also be useful to have a Dri-Aid kit in case the processor gets wet.
A PowerCel charger will give you information as to whether the
PowerCel is charging correctly.
If there is a problem with the PowerCel charger try this link pages 26 to 28 http://www.bionicear.com/userfiles/File/Auria_User_Guide_Engl ish_-_RevC.pdf
Listening earphones?
Advanced Bionics say that there is no need for listening earphones as the FireFly or System Sensor will tell you anything you need to know. If the LED indicates no problem and the user is still complaining of problems, it is better to replace the processor.
However, it may be useful to listen to the signal through a radio aid with listening headphones.
What if the processor gets wet?
Remove the PowerCel or PowerPak from the Auria. Shake out any excess water. Place the Auria and headpiece in the Dri-Aid Kit
overnight. Do not attempt to speed up the drying process by using a hairdryer or other equipment as this can cause further damage.
If you have no success, contact the implant centre.
FireFly earhook
Once the battery is connected this should glow yellow continuously.
Glows continuously All working well
No light Check the battery.
Check the program position is correct.
Yellow blinking light
(once a second)
Ensure headpiece retention is good. If still flashing, change headpiece/cable.
Flickers continuously Ensure that the child is wearing their own processor and not that of another child or the other ear.
You could listen to the internal microphone using listening headphones but you will also need to use a headphone booster set.
Advanced Bionics do not see the use of a listening headphones as essential.
If you have no FireFly, you need a System Sensor which looks like this:
Press the button: if an orange light appears, the System Sensor is working.
Hold the sensor over the headpiece on the child’s head, about 1cm from it. If a green light glows steadily all is well.
If not, please refer to the table below:
Glows continuously All is well
No green light Check battery of processor.
Green light flashes once a second
Check headpiece retention and change headpiece/cable if necessary.
Green light still flickering.
Ensure that the correct processor is being worn. Contact your CI centre.
What else could you try?
• Check the connections, including PowerCel, earhook and cables.
• Check the volume dial.
• Check for visible damage to components.
• Is the headpiece positioned over the implant site?
• Is the PowerCel charged and inserted properly? Try another
PowerCel.
• Are you using the appropriate program? Try another program.
• Check the Microphone/System status using the LED.
• If using the T mic, replace the earhook with a standard hook which works using the processor’s own microphone.
• Replace the Cable/Headpiece.
• Clean the battery contacts on both your PowerCel and Harmony
Processor.
• Remove any materials (hat, headband, scarf, etc.) that may be covering the microphone.
• You could try another audio input source such as an auxiliary microphone or the Direct Connect earhook interfaced with an audio device (i.e., CD/MP3 player) but you will need to use a program that is designated to accept an external audio source.
If this resolves the problem, place your Processor in the carrying case/Dri-Aid overnight. If no sound is present the next day, contact your audiologist.
• Contact your audiologist for further troubleshooting if necessary
For further information on troubleshooting refer to the Advanced
Bionics American website www.bionicear.com
Click on the link below and look at pages 34-36 for information on troubleshooting the Harmony: http://www.bionicear.com/userfiles/File/Auria_User_Guide_English_-
_RevC.pdf

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